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Who can use this appliance (applicable for European Countries)?
Who can use this appliance (applicable for other countries except European Countries)?
What should be done if the supply cord is damaged?
What are the installation requirements regarding wiring?
Can the air conditioner be operated in a wet room?
What is the required clearance for appliances with electric heaters?
What are the warnings regarding the power plug and cord?
Plug in power plug properly. Otherwise, it may cause electric shock or fire due to excess heat generation.
Do not operate or stop the unit by inserting or pulling out the power plug. It may cause electric shock or fire due to heat generation.
Do not damage or use an unspecified power cord. It may cause electric shock or fire.
Do not modify power cord length or share the outlet with other appliances. It may cause electric shock or fire due to heat generation.
Do not use the socket if it is loose or damaged. It may cause fire and electric shock.
Keep firearms away. It may cause fire. Do not use the power cord close to heating appliances. It may cause fire and electric shock. Do not use the power cord near flammable gas or combustibles, such as gasoline, benzene, thinner, etc. It may cause an explosion or fire.
Hold the plug by the head of the power plug when taking it out. It may cause electric shock and damage.
What are the warnings regarding electrical safety?
Always install a circuit breaker and a dedicated power circuit. Incorrect installation may cause fire and electric shock.
Always ensure effective grounding. Incorrect grounding may cause electric shock.
Do not operate with wet hands or in damp environment. It may cause electric shock.
Do not allow water to run into electric parts. It may cause failure of machine of electric shock.
Turn off the main power switch when not using the unit for a long time. It may cause failure of product or fire.
Use caution when unpacking and installing. Sharp edges could cause injury.
If water enters the unit, turn the unit off at the power outlet and switch off the circuit breaker. Isolate supply by taking the power plug out and contact a qualified service technician.
What operational warnings should be followed?
Do not direct airflow at room occupants only. This could damage your health.
Unplug the unit if strange sounds, smell, or smoke comes from it. It may cause fire and electric shock.
Do not open the unit during operation. It may cause electric shock.
Ventilate room before operating air conditioner if there is a gas leakage from another appliance. It may cause explosion, fire and, burns.
Do not disassemble or modify unit. It may cause failure and electric shock.
Do not place obstacles around air inlets or inside of air-outlet. It may cause failure of appliance or accident.
What precautions should be taken when removing the air filter?
What precautions should be taken when using the unit with a stove?
How should the air conditioner be cleaned?
What are the precautions regarding the air filters?
Can this air conditioner be used for special purposes?
What should be done during a storm or hurricane?
Who should perform installation or maintenance?
What are the designed operating temperature conditions for this air conditioner?
| Operation | Temperature | Range |
|---|---|---|
| Cooling | Outdoor temp. | 18-(43/26)°C /64-(109/79)°F (18-52°C/64-125°F for special tropical models) |
| Indoor temp. | 17-(32/23)°C /62-(90/73)°F | |
| Heating | Outdoor temp. | -5-(24/18)°C /23-(76/64)°F |
| Indoor temp. | 0-(27/19)°C /32-(80/66)°F |
How do I test the power supply cord’s current device?
1. Plug in the Air Conditioner.
2. The power supply cord will have TWO buttons on the plug head. Press the TEST button, you will notice a click as the RESET button pops out.
3. Press the RESET button again, you will notice a click as the button engages.
4. The power supply cord is now supplying electricity to the unit. (On some products this is also indicated by a light on the plug head).
What are the power cord and supply specifications?
| Power Card | Power Suppy |
|---|---|
| (Diagram 1) | 230V,15A |
| (Diagram 2) | 230V,20A |
| (Diagram 3) | 230V,30A |
| (Diagram 4) | 265V,15A |
| (Diagram 5) | 265V,20A |
| (Diagram 6) | 265V,30A |
Where can I find the electrical rating of the air conditioner?
Why is proper grounding important?
What type of wall receptacle is required?
Can the air conditioner run without the side protective cover?
Can extension cords or adapter plugs be used?
What should not be stored near the appliance?
How can accidents be prevented when handling the air conditioner?
What is the purpose of the current detection device in the power supply cord?
Can a damaged power supply cord be repaired?
Can the current detection device be used to turn the unit on or off?
What should always be done for correct operation of the power cord device?
When must the power supply cord be replaced?
What are the wiring requirements for 265V units?
What should never be done to the grounding prong on the power cord?
What are the electrical grounding requirements?
Can the power supply cord plug be modified?
Can a fuse be used in the neutral or grounding circuit?
What are the receptacle wiring requirements?
What type of circuit protection is required?
Where can details about the electric heating function parameters be found?
What should be done before performing electrical or wiring work?
What general safety precautions apply to units using flammable refrigerant (A2L / R32)?
Read the manual carefully before installing or operating, especially regarding flammable materials.
Servicing should only be performed by qualified personnel recommended by the manufacturer. Maintenance and repair requiring other skilled personnel must be carried out under the supervision of a person competent in the use of flammable refrigerants.
DO NOT modify the length of the power cord or use an extension cord to power the unit.
DO NOT share a single outlet with other electrical appliances. Improper power supply can cause fire or electrical shock.
Please follow the instruction carefully to handle, install, clear, service the appliance to avoid any damage or hazard.
Flammable Refrigerant R32 is used within appliance.
When maintaining or disposing the appliance, the refrigerant (R32) shall be recovered properly, shall not discharge to air directly.
Compliance with national gas regulations shall be observed.
Keep ventilation openings clear of obstruction.
The appliance shall be stored so as to prevent mechanical damage from occurring.
The appliance shall be stored in a well-ventilated area where the room size corresponds to the room area as specified for operation.
Any person who is involved with working on or breaking into a refrigerant circuit should hold a current valid certificate from an industry-accredited assessment authority, which authorises their competence to handle refrigerants safely in accordance with an industry recognised assessment specification. All training shall follow the ANNEX HH requirements of UL 60335-2-40 4th Edition.
What specific procedures and precautions are required when servicing systems with flammable refrigerants?
Checks to the area: Prior to beginning work on systems containing flammable refrigerants, safety checks are necessary to ensure that the risk of ignition is minimised.
Work procedure: Work shall be undertaken under a controlled procedure so as to minimise the risk of a flammable gas or vapour being present while the work is being performed.
General work area: All maintenance staff and others working in the local area shall be instructed on the nature of work being carried out. Work in confined spaces shall be avoided. The area around the workspace shall be sectioned off. Ensure that the conditions within the area have been made safe by control of flammable material.
Checking for presence of refrigerant: The area shall be checked with an appropriate refrigerating detector prior to and during work, to ensure the technician is aware of potentially flammable atmospheres. Ensure that the leak detection equipment being used is suitable for use with flammable refrigerants, i.e. non-sparking, adequately sealed or intrinsically safe.
Presence of fire extinguisher: If any hot work is to be conducted on the refrigeration equipment or any associated parts, appropriate fire extinguishing equipment shall be available to hand. Have a dry powder or CO2 fire extinguisher adjacent to the charging area.
No ignition sources: No person carrying out work in relation to a refrigerating system which involves exposing any pipe work that contains or has contained flammable refrigerant shall use any sources of ignition in such a manner that it may lead to the risk of fire or explosion. All possible ignition sources, including cigarette smoking, should be kept sufficiently far away from the site of installation, repairing, removing and disposal, during which flammable refrigerant can possibly be released to the surrounding space. Prior to work taking place, the area around the equipment is to be surveyed to make sure that there are no flammable hazards or ignition risks. No Smoking signs shall be displayed.
Ventilated area: Ensure that the area is in the open or that it is adequately ventilated before breaking into the system or conducting any hot work. A degree of ventilation shall continue during the period that the work is carried out. The ventilation should safely disperse any released refrigerant and preferably expel it externally into the atmosphere.
Checks to the refrigerating equipment: Where electrical components are being changed, they shall be fit for the purpose and to the correct specifications. At all times the manufacturer’s maintenance and service guidelines shall be followed. If in doubt consult the manufacturer’s technical department for assistance. Specific checks apply to installations using flammable refrigerants (e.g., charge size vs room size, ventilation adequacy, markings visibility).
Checks to electrical devices: Repair and maintenance shall include initial safety checks (capacitor discharge, no live components exposed, earth bonding continuity). If a fault compromises safety, no electrical supply connected until fixed. Use temporary solution if needed and report.
Sealed components: Sealed electrical components shall be replaced if damaged.
Intrinsically safe components: Intrinsically safe components must be replaced if damaged.
Cabling: Check cabling for wear, corrosion, pressure, vibration, sharp edges, environmental effects, aging.
Detection of flammable refrigerants: Use appropriate electronic leak detectors (calibrated, suitable, not ignition source). Halide torch or naked flame MUST NOT be used. Leak detection fluids suitable, but avoid chlorine detergents.
Leak response: If leak suspected, remove/extinguish flames. If brazing needed, recover or isolate all refrigerant first.
Removal and evacuation: Follow best practice: Safely remove refrigerant (per regs), evacuate, purge with inert gas (optional A2L), evacuate (optional A2L), flush/purge with inert gas if using flame, open circuit.
Recovery: Recover charge into correct cylinders (if venting not allowed). For flammable refrigerants, purge system with OFN (NO air/oxygen). Repeat purging process if needed. Ensure vacuum pump outlet away from ignition sources, ventilation available.
Charging procedures: Follow conventional procedures plus: prevent contamination, short hoses, upright cylinders, earth system before charging, label system, avoid overfilling, pressure test with OFN before recharging, leak test on completion and before leaving site.
Decommissioning: Technician must be familiar. Recommended: recover refrigerants safely. Take samples if needed. Ensure power available. Follow steps: familiarize, isolate electrically, ensure handling equipment/PPE available/used, supervised recovery, proper equipment/cylinders, pump down if possible, use manifold if needed, cylinder on scales, operate recovery machine per instructions, DO NOT overfill (80% liquid max), do not exceed max pressure.
Post-Recovery: Remove cylinders/equipment promptly, close valves. Do not charge recovered refrigerant into another system unless cleaned/checked.
Labelling: Label equipment as de-commissioned/emptied, dated/signed. Ensure labels state equipment contains flammable refrigerant.
Recovery Process Details: Use appropriate designated cylinders, correct number for charge, cylinders complete/valves working. Evacuate/cool empty cylinders. Use recovery equipment in good order with instructions, suitable for flammable refrigerants. Use calibrated scales. Use leak-free hoses. Process recovered refrigerant per local law. DO NOT mix refrigerants. If removing compressors/oils, evacuate acceptably, do not heat compressor, drain oil safely.
What is included in the package?
1. Unit
2. Control panel sticker (Optional, used when unit controlled by wall thermostat)
3. Owner’s manual
Optional Subbase kit (for 265V model only, Model: MWP-S3500/20A) includes:1. Subbase
2. Cover panel I
3. Cover panel II
4. Screws x8
What needs to be purchased separately for installation?
What tools are needed for installation?
Gloves
Screwdriver
Pencil
Drill
Ruler or tape measure
Level
What caution should be taken when lifting the air conditioner?
What are the clearance requirements for installation position?
Maintain the following clearances:
Over 51cm (20 inches) from sides.
Over 12.2-16cm (4 13/16 – 6 5/16 inches) from the floor.
Over 100 cm (39-3/8 inches) from the ceiling.
Ensure about 3″ to 4″ clearance at the rear for heat radiation.
When installing the sleeve, make certain there is nothing within 20 inches of the back that would interfere with heat radiation and exhaust air flow.
NOTE: To make the appliance work better, do not place a barrier in the air outlet.How do I install a non-265V model?
1. Attach Wall sleeve (if any): Refer to the installation instruction of sleeve assembly. Ensure the wall sleeve is installed securely and firmly to avoid vibration and noise.
2. Remove shipping tapes: Carefully remove shipping tapes from the front panel.
3. Remove front panel: Pull out at the bottom to release it from the tabs, then lift the front panel up.
4. Remove shipping screw: Remove the shipping screw from the vent door.
5. Slide unit into sleeve: Lift unit level and slide it into the wall sleeve until firmly against the front of the wall sleeve.
6. Secure unit: Secure with 4 screws and washers (supplied in the SLEEVE ASSEMBLY) through the unit flange holes.
7. Reinstall front panel: Place tabs over the top rail. Push inward at the bottom until the panel snaps into place.
How is the vent control lever operated on non-265V models?
CLOSE: Only the air inside the room is circulated and filtered.
OPEN: Some outdoor air will be drawn into the room. This will reduce heating or cooling efficiency.
CAUTION: Do not put obstacles around air-inlet or inside of air-outlet of the unit. Always insert the filter securely, clean filter once every two weeks as required.What are the specific requirements and safety warnings for installing a 265V model?
When the model you purchase is 265V model, install it with Subbase kit and connect power wiring on site.
The product plug must be inserted into the power jack of the Subbase kit for use.
All wiring operations and power requirements must be operated and used in accordance with local regulations and policies.
WARNING: To avoid the risk of property damage, personal injury or death due to electrical shock, disconnect the electrical power before working on this product.
The instructions provided with the selected subbase kit must be carefully followed. It is the responsibility of the installer to ensure the connection of components is done in accordance with these instructions and national wiring regulations.
Before performing any electrical or wiring work, turn off the main power to the system.
An all-pole disconnection means should be installed to connect the subbase and main power supply.
How is the Subbase prepared and installed for a 265V model?
1. Drill Holes: Drill four 1/8-inch holes in the sleeve to line up with the wall sleeve holes in the subbase (both sides).
2. Prepare Subbase Wiring Access: Remove the cover on the subbase by loosening 3 screws. Choose one of the four wire outlets. Remove the knockout plate by clipping the four slips. Bend down the wire outlet tab and slip the anti-corrosion grommet onto it. Insert the power supply conduit into the wire outlet and connect the wires with the SUBBASE terminals according to all electrical codes.
3. Install Subbase to Sleeve: Install the SUBBASE to the SLEEVE using the four screws provided with the subbase and tighten them.
4. Install Unit into Sleeve: Install the unit into the SLEEVE according to the unit installation instructions. Connect the power cord of the unit into the plug receptacle of the SUBBASE. The power line can be wound and placed in the slot of the SUBBASE.
5. Adjust Receptacle (Optional): The direction of the plug receptacle can be changed 180° by loosening two screws and reinstalling it.
6. Wire Placement: Ensure wires of heavy current are placed to the left of the clapboard and wires of light current are placed to the right. Installation must comply with national wiring regulations.
7. Assemble Subbase Covers: Reset COVER PANEL II into COVER PANEL I and rotate. Install the COVER and COVER PANEL assembly to the SUBBASE with 7 screws securely.
How are the DIP switch settings configured?
1. Remove Front Panel: Pull out the bottom of the front panel to release tabs, then lift the panel up.
2. Access DIP Switches: The switches are located behind the front panel, accessible through an opening below the control panel without opening the control box.
3. Set Switches: Refer to Table 1 (or the diagram) for switch functions and configurations. Slide the switches UP for ON or DOWN for OFF as needed.
4. Reinstall Front Panel.
5. Restore Power.
Refer to the DIP Switches Configuration table for detailed settings.| No. | UP(ON) | DOWN(OFF) | Remarks |
|---|---|---|---|
| S1 | Electric Heat Only | Electric Heat and Pump Heat | For Heat Pump unit only |
| S3 | Wall Thermostat Enable | Control Panel Enable | |
| S4*S5 | UP*UP: 60°F~86°F (16°C~30°C); UP*DOWN: 65°F~78°F (18°C~26°C); DOWN*UP: 63°F~80°F (17°C~27°C); DOWN*DOWN: 68°F~75°F (20°C~24°C); | Two configurations combine to select set point range. | |
| S6 | Fan Continuous Run for Heating | Fan Cycle for Heating | |
| S7 | Fan Continuous Run for Cooling | Fan Cycle for Cooling | |
| S8 | Low temp. Protection enable | Low temp. Protection disable | Optional |
| S9 (S3UP) | Use other types of wall Thermostat | Use other types of wall Thermostat | you can consult with the sales agency or manufacturer for details |
| S9 (S3 DOWN) | Use Control Panel only | Use Control Panel or other types of wall Thermostat | Use control Panel or some types of wall Thermostat, the other one must be turned off |
| Sw11 | Load delay for 3 seconds | Normal | Optional |
What do the different DIP switch functions mean (Low Temp Protection, Fan Mode, Electric Heat Only, Wall Thermostat Control)?
Low temp. Protection (optional S8): If enabled (ON), and the unit senses room temperature below 32°F (0°C), the fan motor and electric strip heat will turn on and warm the room to 40°F (4.4°C). The fan stops a short time after the temperature is satisfied.
Heat and Cool Fan CON/CYC (S6/S7): Allows the fan to operate in continuous (CON) or cycle (CYC) modes.
• CON (Continuous – ON): Fan runs continuously, circulating air even when the temperature setting is satisfied. Helps maintain room temperature closer to the thermostat setting.
• CYC (Cycle – OFF): Fan cycles on and off with the compressor or electric heater. The fan stops a short time after the temperature setting is satisfied.
Electric Heat Only (for heat pump unit only S1): When ON, forces unit to use only electric heat. Typically used for Emergency Heating.
Setpoint Temperature Limits (S4*S5): Provides a restricted range of temperature control based on the combination setting.
Wall Thermostat control (S3): If a wired wall thermostat is connected, this dip switch (S3) must be moved to the Wall Thermostat Enable (ON) position for the thermostat to control the unit.
How are DIP switches configured using the panel control (Optional feature)?
1. Enter Mode: Press the UP and DOWN buttons together for 3 seconds.
2. View/Set: The LED display shows two digits: High (left) indicates the switch group, Low (right) indicates the function setting. Press the UP button to select the switch group (e.g., 01, 03, 04…). Press the DOWN button to change the function setting for the selected group (e.g., 0 or 1).
3. Initial Setting: The display shows ’00’ initially. You must set ’01’ first before configuring other settings.
4. Front Desk Control: To activate front desk control, pull the physical DIP switch SW7 to DOWN(OFF), then set panel control code ‘A’ to function ‘0’ (A0).
5. Exit Mode: After setting all desired configurations, press the UP and DOWN buttons together for 3 seconds, or wait 30 seconds without operation. The unit saves the settings.
6. Activate Settings: Cut off the power. When re-powered on, the new settings are activated.
Refer to Table1 in the PDF for specific codes corresponding to DIP switch functions.How is an optional Wall Thermostat connected?
1. Wire Routing: Route 18-20 gauge solid thermostat wire from thermostat location through the wall sleeve. Route wire behind the front panel to the terminal connector.
2. Access Terminal Block: Remove the front panel. Remove the two screws holding the cover panel over the terminal block and remove the cover.
3. Connect Wires: Insert the wire connector from the wall thermostat into the relevant terminal on the PTAC terminal block according to the wiring diagram (MODE A provided below). Ensure proper connection for your specific thermostat model.
4. Set DIP Switch: Ensure DIP switch S3 is set to the Wall Thermostat Enable (ON) position.
5. Reassemble: Replace the terminal block cover panel and the front panel.
| TERMINAL | DESIGNATION | MODE B Wire Color |
|---|---|---|
| FC(L) | Front desk control terminal L | Brown |
| FC(N) | Front desk control terminal N | Pink |
| LOW-FAN | Low fan speed | Purple |
| HI-FAN | High fan speed | Green |
| 4-WAY | 4-way valve; Reverse cycle (Energized in heat) For heat pump models | Blue |
| HEAT2 | Electrical heater 2 | White |
| HEAT1 | Electrical heater 1 | White |
| COMP | Compressor | Yellow |
| 24V(N) | 24V AC terminal N (Neutral); Common | Black |
| 24V(L) | 24V AC terminal L | Red |
How does the Front Desk Control feature work with a Wall Thermostat?
If the corresponding DIP switch (SW7 controlled via panel setting ‘A’) is enabled (Panel set to A0, physical SW7 DOWN), and the system does not receive a 24VAC signal on FC(L)/FC(N), the unit will turn off.
If the signal is present, or if the feature is disabled (Panel set to A1, physical SW7 UP), the unit runs in normal control according to the thermostat.
How do I operate the unit using the control panel?
POWER: Press the POWER button (bottom right) to turn the unit on or off.
MODE: Press the MODE button to cycle through COOL -> DRY -> HEAT -> FAN -> COOL modes. The corresponding indicator light will illuminate.
TEMPERATURE (+ / -): Press the UP (+) or DOWN (-) buttons to increase or decrease the set temperature in Cooling or Heating mode (1°C/1°F increments). The set temperature appears on the display.
FAN (FAN SPEED): Press the FAN button to cycle through fan speeds: AUTO -> HIGH -> LOW -> AUTO. In AUTO, speed adjusts automatically. In Dry mode, speed is fixed at Low.
CONSTANT FAN: In cooling mode, press this button to toggle the constant fan function. When ON (light illuminated), the fan runs continuously. When OFF (light out), the fan cycles with the compressor. (Note: Behavior on startup follows DIP switch settings).
PANEL LOCKING: Press and hold the POWER (Open key symbol) and CONSTANT FAN buttons together for 5 seconds to lock/unlock the control panel. ‘LL’ will be displayed when locked.
Change °C/°F: Press and hold the ‘+’ and ‘-‘ buttons together for 3 seconds to switch the temperature display between Celsius and Fahrenheit.
What do the display codes mean (LC, FC, Error Codes, Other Codes)?
Normal Display: Shows set temperature (°C or °F). Shows room temperature in Fan only mode.
Control Codes (on some models):
• LC: Pads on the control panel are not available. Unit can be set using a wire controller only. (You can install the accessory control panel sticker).
• FC: Pads on the control panel and wire controller are not available. Unit can be set using FRONT DESK CONTROL only.
Error Codes:
• EO: Failure of EEPROM parameter
• E3: The fan stall error
• E4: Main control and Display communication error
• AS: Room temperature sensor error
• ES: Evaporator temperature sensor error
• CS: Condenser temperature sensor error
• OS: Outside temperature sensor error
• HS: Exhaust temperature sensor error
• LE: Wire controller error
Action for Errors: Unplug the unit and plug it back in. If error repeats, call for service.
Other Codes:
• LO: Room temperature is lower than 0°C/32°F
• HI: Room temperature is higher than 37°C/99°F
• FP: Low temp. Protection is active.
How should the unit be cared for and maintained?
Front Panel and Case:
• Turn unit off and disconnect power supply.
• To clean, use water and a mild detergent. Do NOT use bleach or abrasives. Some commercial cleaners may damage plastic parts.
Outdoor Coil:
• Coil on outdoor side should be checked regularly.
• Unit will need to be removed to inspect dirt build-up on the inside of the coil.
• If clogged with dirt and soot, coil should be professionally cleaned. Clean inside and outside of outdoor coils regularly.
• NOTE: Never use a high-pressure spray on coil.
Air Filters:
• Clean filters once every two weeks as required. This is the most important maintenance for efficiency.
• Clogged filters reduce cooling/heating/airflow, increase cost, waste energy, can clog coil, risk premature component failure.
• Do not operate unit without filters or with damaged filters (replace immediately).
• To Clean Air Filters: Vacuum off heavy soil. Run water through filter. Dry thoroughly before replacing.
• Removing Air Filters: Pull up the two filters from the top of the unit.
• Replacing Air Filters: Push the filters back down into place.
Vent Door Filter (if accessible/used):
• IMPORTANT: TURN UNIT OFF BEFORE CLEANING.
• Access may require removing unit from sleeve if vent door is open.
• Clean twice a year or as required.
• Ensure shipping screw is removed from vent door.
• Rotate vent control lever to open vent door.
• Remove four screws from the vent door filter.
• First pull out the vent door steel wire from the hole of the vent door, then take off the vent door and filter.
• Clean the filter. Dry thoroughly before replacing.
• Replace the vent door and filter, reinstall the four screws.
• Reinsert the vent door steel wire into the hole of the vent door.
What should I check if the unit does not start?
• Check if unit is unplugged. Ensure plug is secure in wall receptacle.
• Check the plug’s test/reset button; make sure it has not tripped.
• Check if the house fuse is blown or circuit breaker tripped. Replace fuse/reset breaker (See Note 1 below).
• Check if the unit is in a protection mode. Try turning the unit on using the bottom right button on the keypad.
What should I check if the unit is not cooling or heating sufficiently?
• Check if air discharge is blocked by curtains, blinds, or furniture.
• Check the temperature setting. Reset to a lower (for cooling) or higher (for heating) temperature. Note that setpoint limits (dipswitches) may prevent reaching desired temperature.
• Check if the air filters are dirty. Remove and clean them.
• Allow sufficient time for the unit to cool or heat the room, especially when first started or in extreme temperatures. Start heating/cooling early if needed.
• Check if the vent door is open. Close the vent door.
• The unit might be in a protection mode. Check dipswitch and wall thermostat settings for desired comfort.
• The compressor might be in a time delay. Wait approximately 3 minutes for the compressor to start.
Why does the display show strange numbers or characters?
Are clicking, gurgling, or whooshing noises normal?
Why is water dripping outside?
Why is water dripping inside?
Why is ice or frost forming on the indoor coil?
What is Compressor Protection?
• Random Compressor restart: Whenever the unit is plugged in, or power returns after an outage, the compressor will restart with a random delay, typically after approximately 3 minutes.
• Compressor Protection: To prevent short cycling (rapid on/off), there is a random startup delay of 3 minutes and a minimum compressor run time of 3 minutes.
What should be done if electric heating fails?
What are Notes 1 and 2 referred to in the troubleshooting section?
Note 1: If circuit breaker is tripped or fuse is blown more than once, contact a qualified electrician.
Note 2: If unit is installed where condensation drainage could drip in an undesirable location, an accessory drain kit should be installed and connected to drain system.
How should the product be disposed of?
How do I obtain warranty service?
1. Contact Midea Consumer Services or an authorized Midea servicer at 1-866-646-4332.
2. If there is a question as to where to obtain service, contact our consumer relations Department.
3. On-site service available in the contiguous United States.
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