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What are the most important safety instructions for my LG 65SK9550PUA?
Please follow these important safety instructions when using your LG 65SK9550PUA:
• Read and keep these instructions.
• Heed all warnings.
• Follow all instructions.
• Do not use this apparatus near water.
• Clean only with a dry cloth.
• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug.
• Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where it exits from the apparatus.
• Only use attachments/accessories specified by the manufacturer.
• Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
• Unplug this apparatus during lightning storms or when unused for long periods of time.
• Refer all servicing to qualified service personnel.
Where should I avoid placing my LG 65SK9550PUA?
To prevent fire, electric shock, malfunction, or product deformation, do not place the TV and/or remote control in the following environments:
• Keep the product away from direct sunlight.
• An area with high humidity such as a bathroom.
• Near any heat source such as stoves and other devices that produce heat.
• Near kitchen counters or humidifiers where they can easily be exposed to steam or oil.
• An area exposed to rain or wind.
• Do not expose to dripping or splashing and do not place objects filled with liquids, such as vases, cups, etc. on or over the apparatus (e.g., on shelves above the unit).
• Near flammable objects such as gasoline or candles, or expose the TV to direct air conditioning.
• Do not install in excessively dusty places.
Furthermore, to prevent the spread of fire, keep candles or other items with open flames away from this product at all times.
How do I ensure proper ventilation for my LG 65SK9550PUA?
• Install your TV where there is proper ventilation. Do not install in a confined space such as a bookcase.
• Do not install the product on a carpet or cushion.
• Do not block or cover the product with cloth or other materials while the unit is plugged in.
• Take care not to touch the ventilation openings. When watching the TV for a long period, the ventilation openings may become hot.
How should I handle the power cord for my LG 65SK9550PUA?
• Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.
• Do not move the TV whilst the Power cord is plugged in.
• Do not use a damaged or loosely fitting power cord.
• Be sure to grasp the plug when unplugging the power cord. Do not pull on the power cord to unplug the TV.
• Do not connect too many devices to the same AC power outlet as this could result in fire or electric shock.
How do I safely disconnect my LG 65SK9550PUA from the main power?
What precautions should I take if I am installing an outdoor antenna for my LG 65SK9550PUA?
What should I do in case of damage or other issues with my LG 65SK9550PUA?
• The product has been damaged.
• If water or another substance enters the product (like an AC adapter, power cord, or TV).
• If you smell smoke or other odors coming from the TV.
• When lightning storms or when unused for long periods of time.
Also, do not attempt to modify this product in any way without written authorization from LG Electronics. Accidental fire or electric shock can occur. Contact your local customer service for service or repair.How should I handle and store batteries for the remote of my LG 65SK9550PUA?
• Store the accessories (battery, etc.) in a safe location out of the reach of children.
• Do not short circuit, disassemble, or allow the batteries to overheat. Do not dispose of batteries in a fire. Batteries should not be exposed to excessive heat.
• Do not mix new batteries with old batteries. This may cause the batteries to overheat and leak.
• Failure to match the correct polarities of the battery may cause the battery to burst or leak, resulting in fire, personal injury, or ambient pollution.
How should I safely move my LG 65SK9550PUA?
When moving, make sure the product is turned off, unplugged, and all cables have been removed. It may take 2 or more people to carry larger TVs. Do not press or put stress on the front panel of the TV. Otherwise, this may result in product damage, fire hazard or injury.
• Keep the packing anti-moisture material or vinyl packing out of the reach of children.
• Do not allow an impact shock, any objects to fall into the product, and do not drop anything onto the screen.
• Do not press strongly upon the panel with a hand or a sharp object such as a nail, pencil, or pen, or make a scratch on it. It may cause damage to screen.
How do I clean my LG 65SK9550PUA?
When cleaning the product, be careful not to allow any liquid or foreign objects to enter the gap between the upper, left or right side of the panel and the guide panel.
• Make sure to wring any excess water or cleaner from the cloth.
• Do not spray water or cleaner directly onto the TV screen.
• Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.
What should I know before setting up my LG 65SK9550PUA for the first time?
• When the TV is turned on for the first time after being shipped from the factory, initialization may take approximately one minute.
• Your TV’s OSD (On Screen Display) may differ slightly from that shown in the manual.
• The device must be easily accessed to a location outlet near the access.
• For an optimal connection, HDMI cables and USB devices should have bezels less than 10 mm (0.39 inches) thick and 18 mm (0.7 inches) width.
• Use an extension cable that supports USB 2.0 if the USB cable or USB flash drive does not fit into your TV’s USB port.
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
Which optional Magic Remote is compatible with my LG 65SK9550PUA?
What are the VESA specifications for wall mounting my LG 65SK9550PUA?
| Model Series | VESA (A x B) (mm) | Standard screw | Number of screws | Optional Wall mount bracket |
|---|---|---|---|---|
| 55SK95* / 55SK90* / 55SK85* / 65SK80* / 65UK77* / 65UK75* / 65UK65* / 65UK63* / 60/65UK62* | 300 x 300 | M6 | 4 | OLW480B |
| 75SK80* / 70/75/86UK65* / 75UK62* | 600 x 400 | M8 | 4 | LSW640B |
How do I properly lift and move my LG 65SK9550PUA?
When moving or lifting the TV, read the following to prevent the TV from being scratched or damaged and for safe transportation regardless of its type and size.
• It is recommended to move the TV in the box or packing material that the TV originally came in.
• Before moving or lifting the TV, disconnect the power cord and all cables.
• When holding the TV, the screen should face away from you to avoid damage.
• Hold the top and bottom of the TV frame firmly. Make sure not to hold the transparent part, speaker, or speaker grille area.
• Use at least two people to move a large TV.
• When transporting the TV, do not expose the TV to jolts or excessive vibration.
• When transporting the TV, keep the TV upright; never turn the TV on its side or tilt towards the left or right.
• Avoid touching the screen at all times, as this may result in damage to the screen.
• Do not place the product on the floor with its front facing down without padding. Failure to do so may result in damage to the screen.
How do I set up my LG 65SK9550PUA on a table?
1. Lift and tilt the TV into its upright position on a table. Leave a minimum of 10 cm (4 inches) space from the wall for proper ventilation.
2. Connect the power cord to a wall outlet.
When attaching the stand to the TV set, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches.
How do I secure my LG 65SK9550PUA to the wall to prevent it from falling?
1. Insert and tighten the eye-bolts, or TV brackets and bolts on the back of the TV. If there are bolts already inserted at the eye-bolts position, remove them first.
2. Mount the wall brackets with the bolts to the wall. Match the location of the wall bracket and the eye-bolts on the rear of the TV.
3. Connect the eye-bolts and wall brackets tightly with a sturdy rope. Make sure to keep the rope horizontal with the flat surface.
• Use a platform or cabinet that is strong and large enough to support the TV securely.
• Brackets, bolts, and ropes are not provided. You can obtain additional accessories from your local dealer.
What are the general guidelines for mounting my LG 65SK9550PUA on a wall?
An optional wall mount can be used with your LG Television. Consult with your local dealer for a wall mount that supports the VESA standard used by your TV model. Carefully attach the wall mount bracket at the rear of the TV. Install the wall mount bracket on a solid wall perpendicular to the floor. If you are attaching the TV to other building materials, please contact qualified personnel to install the wall mount.
• Remove the stand before installing the TV on a wall mount by performing the stand attachment in reverse.
• If you intend to mount the product to a wall, attach the VESA standard mounting interface (optional parts) to the back of the product. When you install the set to use the wall mounting bracket (optional parts), fix it carefully so as not to drop.
• When mounting a TV on the wall, make sure not to install the TV by hanging the power and signal cables on the back of the TV.
• Do not install this product on a wall if it could be exposed to oil or oil mist. This may damage the product and cause it to fall.
What HDMI Audio Formats are supported by my LG 65SK9550PUA?
• DTS (44.1 kHz / 48 kHz / 88.2 kHz / 96 kHz)
• DTS HD (44.1 kHz / 48 kHz / 88.2 kHz / 96 kHz / 176.4 kHz / 192 kHz)
• True HD (48 kHz)
• Dolby Digital / Dolby Digital Plus (32 kHz / 44.1 kHz / 48 kHz)
• PCM (32 kHz / 44.1 kHz / 48 kHz / 96 kHz / 192 kHz)
How do I enable HDMI ULTRA HD Deep Color on my LG 65SK9550PUA?
To enable this feature, navigate to: Settings → Picture → Additional Settings → HDMI ULTRA HD Deep Color.
• On: Supports 4K @ 60 Hz (4:4:4, 4:2:2, 4:2:0)
• Off: Supports 4K @ 60 Hz 8 bit (4:2:0)
If the device connected to the Input Port also supports ULTRA HD Deep Color, your picture may be clearer. However, if the device doesn’t support it, it may not work properly. In that case, connect the device to a different HDMI port or change the TV’s HDMI ULTRA HD Deep Color setting to off.
How do I use the physical control button on my LG 65SK9550PUA?
Basic Functions:
• Power On (Press)
• Power Off (Press and Hold)¹
• Menu Control (Press)²
• Menu Selection (Press and Hold)³
¹ All running apps will close.
² You can access and adjust the menu by pressing the button when TV is on.
³ You can use the function when you access menu control.
Adjusting the Menu:
When the TV is turned on, press the button one time. You can adjust the Menu items using the button:
| Icon | Function |
| Power Icon | Turns the power off. |
| Input Icon | Changes the input source. |
| Up/Down Arrow Icon | Scrolls through the saved channels. |
| +/- Icon | Adjusts the volume level. |
How do I register or deregister the Magic Remote with my LG 65SK9550PUA?
How to register the Magic Remote Control:
To use the Magic Remote, first pair it with your TV.
1. Put batteries into the Magic Remote and turn the TV on.
2. Point the Magic Remote at your TV and press the Wheel (OK) on the remote control.
* If the TV fails to register the Magic Remote, try again after turning the TV off and back on.
How to deregister the Magic Remote Control:
Press the BACK and HOME buttons at the same time, for five seconds, to unpair the Magic Remote with your TV.
* Pressing and holding the GUIDE button will let you cancel and re-register Magic Remote at the same time.
What should I do if I cannot control the TV with the remote control?
• Check if anything such as tape has been placed over the receiver on the TV.
• Check if there is any obstacle between the product and the remote control.
• Replace the batteries with new fresh ones.
What should I do if there is no image display and no sound from my LG 65SK9550PUA?
• Check if the product is turned on.
• Check if the power cord is connected to a wall outlet.
• Check if there is a problem in the wall outlet by connecting other products.
Why does my LG 65SK9550PUA turn off suddenly?
• Check the power control settings. The power supply may be interrupted.
• Check if the auto-off function is activated in the settings menu.
• If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity.
What should I know about the display quality of my LG 65SK9550PUA screen?
• If the TV feels cold to the touch, there may be a small flicker when it is turned on. This is normal; there is nothing wrong with the TV.
• Some minute dot defects may be visible on the screen, appearing as tiny red, green, or blue spots. However, they have no adverse effect on the TV’s performance.
• Avoid touching the LCD screen or holding your finger(s) against it for long periods of time. Doing so may produce some temporary distortion effects on the screen.
• This panel is an advanced product that contains millions of pixels. In a very few cases, you could see fine dots on the screen while you’re viewing the TV. Those dots are deactivated pixels and do not affect the performance and reliability of the TV.
• Displaying a still image for a prolonged period of time may cause an image sticking. Avoid displaying a fixed image on the TV screen for an extended length of time.
Why am I hearing a cracking noise or buzzing sound from my LG 65SK9550PUA?
• Cracking noise: A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal contraction due to temperature and humidity. This noise is common for products where thermal deformation is required.
• Electrical circuit humming/panel buzzing: A low level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate a product. It varies depending upon the product. This generated sound does not affect the performance and reliability of the product.
What are the broadcasting specifications for the LG 65SK9550PUA?
| Broadcasting Specifications | |
|---|---|
| Television system | ATSC, NTSC-M, 64 & 256 QAM |
| Program coverage (Band) | VHF 2-13, UHF 14-69, DTV 2-69, CATV 1-135, CADTV 1-135 |
| External antenna impedance | 75 Ω |
What are the specifications for the wireless module in the LG 65SK9550PUA?
Wireless module (LGSBWAC72) Specifications
| Wireless LAN (IEEE 802.11a/b/g/n/ac) | |
|---|---|
| Frequency Range | Output Power (Max.) |
| 2400 to 2483.5 MHz | 15 dBm |
| 5150 to 5725 MHz | 14.5 dBm |
| 5725 to 5850 MHz | 14.5 dBm |
| Bluetooth | |
| Frequency Range | Output Power (Max.) |
| 2400 to 2483.5 MHz | 8.5 dBm |
As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table. For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the device and the body.
What are the environmental operating conditions for the LG 65SK9550PUA?
| Environment condition | |
|---|---|
| Operating Temperature | 0 °C to 40 °C (32 °F to 104 °F) |
| Operating Humidity | Less than 80 % |
| Storage Temperature | -20 °C to 60 °C (-4 °F to 140 °F) |
| Storage Humidity | Less than 85 % |
How can I ensure child safety when placing my LG 65SK9550PUA?
TUNE IN TO SAFETY
• ALWAYS follow the manufacturer’s recommendations for the safe installation of your television.
• ALWAYS read and follow all instructions for proper use of your television.
• NEVER allow children to climb on or play on the television or the furniture on which the television is placed.
• NEVER place the television on furniture that can easily be used as steps, such as a chest of drawers.
• ALWAYS install the television where it cannot be pushed, pulled over or knocked down.
• ALWAYS route cords and cables connected to the television so that they cannot be tripped over, pulled or grabbed.
WALL OR CEILING MOUNT YOUR TELEVISION
• ALWAYS contact your retailer about professional installation if you have any doubts about your ability to safely mount your television.
• ALWAYS use a mount that has been recommended by the television manufacturer and has a safety certification by an independent laboratory (such as UL, CSA, ETL).
• ALWAYS follow all instructions supplied by the television and mount manufacturers.
• ALWAYS make sure that the wall or ceiling where you are mounting the television is appropriate. If you are unsure, contact a professional installer.
• Televisions can be heavy. A minimum of two people is required for a wall or ceiling mount installation.
What do the symbols on my LG 65SK9550PUA mean?
| Symbol | Meaning |
| ~ | Refers to alternating current (AC). |
| — | Refers to direct current (DC). |
| Square in a square | Refers to class II equipment. |
| Stand-by icon | Refers to stand-by. |
| | | Refers to “ON” (power). |
| Lightning bolt in triangle | Refers to dangerous voltage. |
How do I set up my LG 65SK9550PUA for external control via RS-232C?
Connection Types:
• USB to Serial converter with USB Cable: LGTV supports PL2303 chip-based (Vendor ID: 0x0557, Product ID: 0x2008) USB to serial converter which is not made nor provided by LG.
• RS-232C With RS-232C Cable (DE9, D-Sub 9pin Type): You need to purchase the RS-232C (DE9, D-Sub 9pin female-to-female type) to RS-232C cable required for the connection between the PC and the TV.
Set ID:
For Set ID number, see “Real Data Mapping” on p.6
1. Press SETTINGS to access the main menus.
2. Press the Navigation buttons to scroll to (*General → About this TV or OPTION) and press OK.
3. Press the Navigation buttons to scroll to SET ID and press OK.
4. Scroll left or right to select a set ID number and select CLOSE. The adjustment range is 1-99.
5. When you are finished, press EXIT.
What are the communication parameters for external control of the LG 65SK9550PUA?
• Baud rate: 9600 bps (UART)
• Data length: 8 bits
• Parity: None
• Stop bit: 1 bit
• Communication code: ASCII code
• Use a crossed (reverse) cable.
What is the external control transmission protocol for my LG 65SK9550PUA?
Transmission
[Command1][Command2][ ][Set ID][ ][Data][Cr]
[Command 1]: First command to control the TV. (j, k, m or x)
[Command 2]: Second command to control the TV.
[Set ID]: You can adjust the [Set ID] to choose desired monitor ID number in option menu. Adjustment range in TV is 1 to 99. If [Set ID] value is selected to ‘0’, every connected set can be controlled.
[DATA]: To transmit command data (hexadecimal). Transmit ‘FF’ data to read status of command.
[Cr]: Carriage Return – ASCII code ‘0x0D’
[ ]: Space – ASCII code ‘0x20’
OK Acknowledgement
[Command2][ ][Set ID][ ][OK][Data][x]
The set transmits ACK (acknowledgement) based on this format when receiving normal data. At this time, if the data is data read mode, it indicates present status data. If the data is data write mode, it returns the data of the PC computer.
Error Acknowledgement
[Command2][ ][Set ID][ ][NG][Data][x]
The set transmits ACK (acknowledgement) based on this format when receiving abnormal data from non-viable functions or communication errors. Data 00: Illegal Code.
What are the key codes for external device control on my LG 65SK9550PUA?
| Code (Hexa) | Function | Note | Code (Hexa) | Function | Note |
|---|---|---|---|---|---|
| 00 | CH +, PR + | R/C Button | 53 | List | R/C Button |
| 01 | CH -, PR – | R/C Button | 5B | Exit | R/C Button |
| 02 | Volume + | R/C Button | 60 | PIP(AD) | R/C Button |
| 03 | Volume – | R/C Button | 61 | Blue | R/C Button |
| 06 | > (Arrow Key / Right Key) | R/C Button | 63 | Yellow | R/C Button |
| 07 | < (Arrow Key / Left Key) | R/C Button | 71 | Green | R/C Button |
| 08 | Power | R/C Button | 72 | Red | R/C Button |
| 09 | Mute | R/C Button | 79 | Ratio / Aspect Ratio | R/C Button |
| 0B | Input | R/C Button | 91 | AD (Audio Description) | R/C Button |
| 0E | SLEEP | R/C Button | 9E | LIVE MENU | R/C Button |
| 0F | TV, TV/RAD | R/C Button | 7A | User Guide | R/C Button |
| 10 – 19 | * Number Key 0 – 9 | R/C Button | 7C | Smart / Home | R/C Button |
| 1A | Q.View / Flashback | R/C Button | 7E | SIMPLINK | R/C Button |
| 1E | FAV (Favorite Channel) | R/C Button | 8E | (Forward) | R/C Button |
| 20 | Text (Teletext) | R/C Button | 8F | (Rewind) | R/C Button |
| 21 | T. Opt (Teletext Option) | R/C Button | AA | Info | R/C Button |
| 28 | Return (BACK) | R/C Button | AB | Program Guide | R/C Button |
| 30 | AV (Audio / Video) Mode | R/C Button | B0 | (Play) | R/C Button |
| 39 | Caption/Subtitle | R/C Button | B1 | (Stop / File List) | R/C Button |
| 40 | ^ (Arrow Key / Cursor Up) | R/C Button | B5 | RECENT | R/C Button |
| 41 | v (Arrow Key / Cursor Down) | R/C Button | BA | II (Freeze / Slow Play / Pause) | R/C Button |
| 42 | My Apps | R/C Button | BB | Soccer | R/C Button |
| 43 | Menu / Settings | R/C Button | BD | (REC) | R/C Button |
| 44 | OK / Enter | R/C Button | DC | 3D | R/C Button |
| 45 | Q.Menu | R/C Button | 99 | AutoConfig | R/C Button |
| 4C | List, – (ATSC Only) | R/C Button | 9F | App / * | R/C Button |
| 4D | PICTURE | R/C Button | 9B | TV / PC | R/C Button |
| 52 | SOUND | R/C Button |
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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