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What does the “LED TV” designation mean for the LG 65SK9500PUA?
The LG 65SK9500PUA is referred to as an LED TV because it applies an LCD screen with LED backlights.
What are the fundamental safety instructions for using the LG 65SK9500PUA?
Please follow these basic safety instructions when using your LG 65SK9500PUA TV:
• Read and keep these instructions.
• Heed all warnings and follow all instructions.
• Do not use this apparatus near water.
• Clean only with a dry cloth.
• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug.
• Protect the power cord from being walked on or pinched.
• Only use attachments/accessories specified by the manufacturer.
• Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. Use caution when moving a cart/apparatus combination to avoid injury from tip-over.
• Unplug this apparatus during lightning storms or when unused for long periods of time.
• Refer all servicing to qualified service personnel.
Where should I avoid placing the LG 65SK9500PUA TV and its remote control?
To prevent fire, electric shock, malfunction, or product deformation, do not place the TV and/or remote control in the following environments:
• Keep the product away from direct sunlight.
• An area with high humidity, such as a bathroom.
• Near any heat source, such as stoves and other devices that produce heat.
• Near kitchen counters or humidifiers where they can easily be exposed to steam or oil.
• An area exposed to rain or wind.
• Do not expose to dripping or splashing and do not place objects filled with liquids, such as vases or cups, on or over the apparatus.
• Near flammable objects such as gasoline or candles, or expose the TV to direct air conditioning.
• Do not install in excessively dusty places.
• To prevent the spread of fire, keep candles or other items with open flames away from the TV at all times.
What are the ventilation requirements for the LG 65SK9500PUA?
• Install your TV where there is proper ventilation. Do not install it in a confined space such as a bookcase.
• Do not install the product on a carpet or cushion.
• Do not block or cover the product with cloth or other materials while the unit is plugged in.
• Take care not to touch the ventilation openings. When watching the TV for a long period, the ventilation openings may become hot.
• When mounting on a table or wall, leave a minimum of 10 cm (4 inches) of space from the wall for proper ventilation.
How should I properly handle the power and connections for my LG 65SK9500PUA?
• Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.
• Do not move the TV whilst the Power cord is plugged in.
• Do not use a damaged or loosely fitting power cord.
• Be sure to grasp the plug when unplugging the power cord. Do not pull on the power cord to unplug the TV.
• Do not connect too many devices to the same AC power outlet as this could result in fire or electric shock.
• The power plug is the disconnecting device. In case of an emergency, the power plug must remain readily accessible.
• A TV with a three-prong grounded AC plug must be connected to a three-prong grounded AC outlet. Ensure that you connect the earth ground wire to prevent possible electric shock.
• Never touch this apparatus or antenna during a lightning storm.
What should I do if my LG 65SK9500PUA has been damaged or is acting unusually?
If any of the following occur, unplug the product immediately and contact your local customer service:
• The product has been damaged.
• If water or another substance enters the product (like an AC adapter, power cord, or TV).
• If you smell smoke or other odors coming from the TV.
• During lightning storms or when unused for long periods of time.
Do not attempt to modify this product in any way without written authorization from LG Electronics. Accidental fire or electric shock can occur. Contact your local customer service for service or repair.
How should I handle the batteries for the remote of my LG 65SK9500PUA?
• Store the accessories (battery, etc.) in a safe location out of the reach of children.
• Do not short circuit, disassemble, or allow the batteries to overheat. Do not dispose of batteries in a fire. Batteries should not be exposed to excessive heat.
• Do not mix new batteries with old batteries. This may cause the batteries to overheat and leak.
• Failure to match the correct polarities of the battery may cause the battery to burst or leak, resulting in fire, personal injury, or ambient pollution.
How do I safely lift and move my LG 65SK9500PUA?
When moving or lifting the TV, follow these steps to prevent scratching or damage and to ensure safe transportation:
• It is recommended to move the TV in the box or packing material that it originally came in.
• Before moving or lifting the TV, disconnect the power cord and all cables.
• When holding the TV, the screen should face away from you to avoid damage.
• Hold the top and bottom of the TV frame firmly. Make sure not to hold the transparent part, speaker, or speaker grille area.
• Use at least two people to move a large TV.
• When transporting the TV, do not expose it to jolts or excessive vibration.
• Keep the TV upright; never turn the TV on its side or tilt it towards the left or right.
• Be careful not to damage the protruding buttons when handling the TV.
• Avoid touching the screen at all times, as this may result in damage to the screen.
How should I clean the screen and body of my LG 65SK9500PUA?
• When cleaning, unplug the power cord and wipe gently with a soft/dry cloth.
• Do not spray water or other liquids directly on the TV.
• Do not clean your TV with chemicals including glass cleaner, any type of air freshener, insecticide, lubricants, wax (car, industrial), abrasive, thinner, benzene, alcohol etc., which can damage the product and/or its panel.
• When cleaning, be careful not to allow any liquid or foreign objects to enter the gap between the upper, left, or right side of the panel and the guide panel.
• Make sure to wring any excess water or cleaner from the cloth.
• Make sure to spray just enough water or cleaner onto a dry cloth to wipe the screen.
What are the recommended specifications for HDMI and USB cables for the LG 65SK9500PUA?
For an optimal connection with your LG 65SK9500PUA, HDMI cables and USB devices should have bezels less than 10 mm (0.39 inches) thick and 18 mm (0.7 inches) wide. If a USB cable or flash drive does not fit into your TV’s USB port, use an extension cable that supports USB 2.0.
It is recommended to use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur. Recommended HDMI cable types (3 m (9.84 feet) or less) are High-Speed HDMI®/™ cable and High-Speed HDMI®/™ cable with Ethernet.
What are the VESA specifications for wall mounting the LG 65SK9500PUA?
To wall mount your LG 65SK9500PUA, ensure you use screws and a wall mount bracket that meet the VESA standard. The specifications for models in the 65SK95 series are as follows:
| Model Series | VESA (A x B) (mm) | Standard screw | Number of screws | Wall mount bracket (optional) |
| 65SK95* | 300 x 300 | M6 | 4 | OLW480B |
How can I secure my LG 65SK9500PUA to a wall to prevent it from tipping over?
To secure the TV to a wall and prevent it from falling forward, follow these steps:
1. Insert and tighten the eye-bolts, or TV brackets and bolts on the back of the TV. If there are bolts already in the eye-bolt position, remove them first.
2. Mount the wall brackets with bolts to the wall. Match the location of the wall bracket and the eye-bolts on the rear of the TV.
3. Connect the eye-bolts and wall brackets tightly with a sturdy rope. Make sure to keep the rope horizontal with the flat surface.
Note: Use a platform or cabinet that is strong and large enough to support the TV securely. Brackets, bolts, and ropes are not provided.
What precautions should I take when mounting my LG 65SK9500PUA to a wall?
• Remove the stand before installing the TV on a wall mount by performing the stand attachment in reverse.
• When you install the set to use the wall mounting bracket (optional parts), fix it carefully so as not to drop.
• When mounting a TV on the wall, make sure not to install the TV by hanging the power and signal cables on the back of the TV.
• Do not install this product on a wall if it could be exposed to oil or oil mist, as this may damage the product and cause it to fall.
• When installing the wall mounting bracket, it is recommended to cover the stand hole using tape to prevent the influx of dust and insects.
What audio formats are supported through the HDMI connection on the LG 65SK9500PUA?
The supported HDMI audio formats for the LG 65SK9500PUA are:
• DTS (44.1 kHz / 48 kHz / 88.2 kHz / 96 kHz)
• DTS HD (44.1 kHz / 48 kHz / 88.2 kHz / 96 kHz / 176.4 kHz / 192 kHz)
• True HD (48 kHz)
• Dolby Digital / Dolby Digital Plus (32 kHz / 44.1 kHz / 48 kHz)
• PCM (32 kHz / 44.1 kHz / 48 kHz / 96 kHz / 192 kHz)
How do I enable HDMI ULTRA HD Deep Color on my LG 65SK9500PUA?
To enable this feature for clearer 4K picture quality, navigate to: Settings → Picture → Additional Settings → HDMI ULTRA HD Deep Color.
• On: Supports 4K @ 60 Hz (4:4:4, 4:2:2, 4:2:0).
• Off: Supports 4K @ 60 Hz 8 bit (4:2:0).
If the device connected to the input port also supports ULTRA HD Deep Color, your picture may be clearer. However, if the device doesn’t support it, it may not work properly. In that case, connect the device to a different HDMI port or change the TV’s setting to Off.
How do I operate the basic functions of the LG 65SK9500PUA using the button on the TV itself?
You can operate the TV functions using the single button on the unit.
Basic Functions:
• Power On: Press the button once.
• Power Off: Press and hold the button. All running apps will close.
• Menu Control: Press the button when the TV is on to access the menu.
• Menu Selection: Press and hold the button to select a menu item.
Adjusting the Menu:
When the TV is on, press the button one time. You can then adjust the menu items by pressing the button to cycle through the options:
• Turns the power off.
• Changes the input source.
• Scrolls through the saved channels.
• Adjusts the volume level.
How do I use the Magic Remote Control with my LG 65SK9500PUA?
The Magic Remote allows you to control the TV with a pointer and voice commands.
• (POWER): Turns the TV on or off.
• STB PWR: Turns your set-top box on or off (when set up as a universal remote).
• Number buttons: Enters numbers.
• – (Dash): Inserts a dash between numbers.
• LIST: Accesses the saved channel list.
• (Screen Remote): Displays the Screen Remote.
• QUICK ACCESS: Access an application or Live TV channel registered to a number button (press and hold).
• VOL +/-: Adjusts the volume level.
• (MUTE): Mutes all sounds. Press and hold to access the Accessibility menu.
• CH ^/v: Scrolls through the saved channels.
• (Voice recognition): Press and hold to speak a command. Network connection is required.
• (HOME): Accesses the Home menu. Press and hold to see previous history.
• Wheel (OK): Press the center of the Wheel button to select a menu. You can use the wheel to scroll through channels.
• (up/down/left/right): Press the directional buttons to scroll the menu. Shaking the remote will make the pointer reappear.
• BACK: Returns to the previous level. Press and hold to clear on-screen displays and return to last input viewing.
• GUIDE: Displays the program guide.
• (INPUT): Changes the input source. Press and hold to see all external inputs.
• (Q. Settings): Accesses the Quick Settings. Press and hold to display the All Settings menu.
• Streaming Service buttons: Connects to specific video streaming services.
• Control buttons: Controls media contents.
• LIVE ZOOM: Zooms in on a selected area to view it in full screen.
• FOCUS: Zooms in on the area where the remote control is pointed.
How do I register or deregister the Magic Remote with my LG 65SK9500PUA?
How to register the Magic Remote Control:
To use the Magic Remote, you must first pair it with your TV.
1. Put batteries into the Magic Remote and turn the TV on.
2. Point the Magic Remote at your TV and press the Wheel (OK) button.
If the TV fails to register the Magic Remote, try again after turning the TV off and back on.
How to deregister the Magic Remote Control:
Press the BACK and (HOME) buttons at the same time for five seconds to unpair the Magic Remote with your TV.
Pressing and holding the GUIDE button will let you cancel and re-register the Magic Remote at the same time.
What should I do if the remote control for my LG 65SK9500PUA is not working?
If you cannot control the TV with the remote control, try the following steps:
• Check if anything, such as tape, has been placed over the receiver on the TV.
• Check if there is any obstacle between the TV and the remote control.
• Replace the batteries with new fresh ones.
What troubleshooting steps can I take if my LG 65SK9500PUA has no picture and no sound?
If there is no image display and no sound is produced, please check the following:
• Check if the product is turned on.
• Check if the power cord is connected to a wall outlet.
• Check if there is a problem in the wall outlet by connecting other products.
Why does my LG 65SK9500PUA turn off by itself suddenly?
If your TV turns off suddenly, consider these possibilities:
• Check the power control settings. The power supply may have been interrupted.
• Check if the auto-off function is activated in the settings menu.
• If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity.
What should I do if I see an abnormal display on my LG 65SK9500PUA?
• If the TV feels cold to the touch, there may be a small flicker when it is turned on. This is normal; there is nothing wrong with the TV.
• Some minute dot defects may be visible on the screen, appearing as tiny red, green, or blue spots. However, they have no adverse effect on the TV’s performance.
• This panel is an advanced product that contains millions of pixels. In a very few cases, you could see fine dots on the screen while you’re viewing the TV. Those dots are deactivated pixels and do not affect the performance and reliability of the TV.
• Displaying a still image for a prolonged period of time may cause image sticking. Avoid displaying a fixed image on the TV screen for an extended length of time.
Why does my LG 65SK9500PUA make a cracking or humming sound?
• Cracking noise: A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal contraction due to temperature and humidity. This noise is common for products where thermal deformation is required.
• Electrical circuit humming/panel buzzing: A low-level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate the product. It varies depending on the product. This generated sound does not affect the performance and reliability of the product.
What are the broadcasting and wireless specifications for the LG 65SK9500PUA?
Broadcasting Specifications
| Television system | ATSC, NTSC-M, 64 & 256 QAM |
| Program coverage (Band) | VHF 2-13, UHF 14-69, DTV 2-69, CATV 1-135, CADTV 1-135 |
| External antenna impedance | 75 Ω |
Wireless module (LGSBWAC72) Specifications
| Wireless LAN (IEEE 802.11a/b/g/n/ac) | |
|---|---|
| Frequency Range | Output Power (Max.) |
| 2400 to 2483.5 MHz | 15 dBm |
| 5150 to 5725 MHz | 14.5 dBm |
| 5725 to 5850 MHz | 14.5 dBm |
| Bluetooth | |
| Frequency Range | Output Power (Max.) |
| 2400 to 2483.5 MHz | 8.5 dBm |
For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the device and the body.
What are the environmental operating conditions for the LG 65SK9500PUA?
| Operating Temperature | 0 °C to 40 °C (32 °F to 104 °F) |
| Operating Humidity | Less than 80 % |
| Storage Temperature | -20 °C to 60 °C (-4 °F to 140 °F) |
| Storage Humidity | Less than 85 % |
What are the key recommendations for child safety regarding the placement of the LG 65SK9500PUA?
To ensure child safety, never place a television set in an unstable location. Many injuries, particularly to children, can be avoided by taking simple precautions:
• Use cabinets or stands recommended by the manufacturer of the television set.
• Only use furniture that can safely support the television set.
• Ensure the television set is not overhanging the edge of the supporting furniture.
• Do not place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
• Do not place the television set on cloth or other materials that may be located between the television set and supporting furniture.
• Educate children about the dangers of climbing on furniture to reach the television set or its controls.
• ALWAYS install the television where it cannot be pushed, pulled over, or knocked down.
• ALWAYS route cords and cables connected to the television so that they cannot be tripped over, pulled, or grabbed.
How do I assemble the stand and set up my LG 65SK9500PUA?
The Easy Setup Guide provides visual instructions for assembling the stand and setting up the TV. The general process involves:
1. Unpacking the TV and all components, including the stand parts and screws.
2. Laying the TV screen-down on a soft, flat surface to prevent scratches.
3. Attaching the stand neck to the main stand base.
4. Attaching the assembled stand to the back of the TV using the provided screws (M5 x L25).
5. Attaching the cable management cover to the back of the stand.
6. Carefully lifting the TV into an upright position.
7. Connecting the power cord and other device cables (Antenna, HDMI, etc.).
8. Inserting batteries into the remote control and powering on the TV.
Please refer to the diagrams in the Easy Setup Guide for precise screw placement and component orientation.
What are the dimensions and power requirements of the LG 65SK9500PUA?
The dimensions, weight, and power requirements for the 65-inch SK series models are as follows:
| A (Width) | B (Height) | C (Stand Width) | D (Height with Stand) | E (Depth) | F (Weight without Stand) | F+G (Weight with Stand) | Power requirement | Power consumption | |
|---|---|---|---|---|---|---|---|---|---|
| 65SK9000PUA / 65SK8550PUA | 1455 mm (57.2 in) | 835 mm (32.8 in) | 318.7 mm (12.5 in) | 903 mm (35.5 in) | 62.5 mm (2.4 in) | 26.6 kg (58.6 lbs) | 28.1 kg (61.9 lbs) | AC 120 V~ 50 / 60 Hz | 210 W |
How do I set up an external control device using the RS-232C connection on my LG 65SK9500PUA?
You can connect an external control device, like a computer or A/V control system, to control the TV’s functions externally. The connection can be made in a few ways depending on your TV’s ports:
• USB to Serial converter: Connect a USB to Serial converter from your PC to the TV’s USB IN port. The TV supports PL2303 chip-based converters.
• RS-232C Cable (D-Sub 9pin): Connect an RS-232C (DE9, D-Sub 9pin female-to-female type) cable from your PC’s serial port to the TV’s RS-232C IN (CONTROL & SERVICE) port.
• Phone Jack Type: For some models, you need to purchase a phone-jack to RS-232 cable for the connection.
Once connected, you must set a Set ID for the TV:
1. Press SETTINGS to access the main menus.
2. Scroll to General → About this TV or OPTION and press OK.
3. Scroll to SET ID and press OK.
4. Select a set ID number from 1-99 and select CLOSE.
5. When finished, press EXIT.
Communication parameters should be set to: 9600 bps baud rate, 8 bits data length, no parity, 1 stop bit, using ASCII code.
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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