LG 50US670H9UA (01) PDF Document

Please adhere to the following safety instructions for your LG 50US670H9UA:

1. Read and keep these instructions.

2. Heed all warnings and follow all instructions.

3. Do not use this apparatus near water and clean only with a dry cloth.

4. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

5. Do not install near any heat sources such as radiators, heat registers, stoves, or other heat-producing apparatus.

6. Do not defeat the safety purpose of the polarized or grounding-type plug. If the plug does not fit, consult an electrician.

7. Protect the power cord from being walked on or pinched.

8. Only use attachments/accessories specified by the manufacturer.

9. Use only with the specified cart, stand, tripod, bracket, or table. Use caution when moving the cart/apparatus combination to avoid injury from tip-over.

10. Refer all servicing to qualified service personnel.

11. Never touch this apparatus or antenna during a thunder or lightning storm.

12. Do not apply pressure on or scratch the TV panel during handling.

13. Check the TV specifications for power requirements. Periodically examine the power cord and have it replaced by an authorized servicer if it shows damage.

14. Do not connect too many appliances to the same AC power outlet. Do not overload wall outlets.

15. To reduce the risk of fire or electrical shock, do not expose this product to rain, moisture, or other liquids. Do not touch the TV with wet hands or install near flammable objects.

16. For grounding, ensure you connect the earth ground wire to prevent possible electric shock.

17. The power plug is the disconnecting device and must remain readily accessible.

18. If an outside antenna or cable system is connected, follow precautions regarding grounding as per the National Electrical Code (NEC).

19. When cleaning, unplug the power cord and wipe gently with a soft cloth. Do not spray water or other liquids directly on the TV.

20. When transporting, ensure the TV is turned off, unplugged, and all cables are removed. It may take two or more people to carry larger TVs.

21. Install the TV where there is proper ventilation. Do not install in a confined space or in excessively dusty places.

22. Keep the product away from direct sunlight.

23. Do not install this product on a wall if it could be exposed to oil or oil mist.

24. Do not allow impact shock or any objects to fall into the product.

If an outside antenna or cable system is connected to your LG 50US670H9UA, follow these precautions based on Article 810 of the National Electrical Code (NEC), ANSI/NFPA 70:

1. An outdoor antenna system should not be located near overhead power lines or other electric light or power circuits where it can come into contact with them.

2. Ensure the antenna system is grounded to provide protection against voltage surges and built-up static charges.

3. The grounding system should include:

– An Antenna Lead-in Wire.

– An Antenna Discharge Unit (NEC Section 810-20).

– Grounding Conductors (NEC Section 810-21).

– Ground Clamps connected to the Electric Service Equipment.

– A Power Service Grounding Electrode System (NEC Art 250, Part H).

This setup provides information on proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conductors, location of the antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.

Follow this checklist for setting up your LG 50US670H9UA in Commercial Mode:

Installation

– Unpack the TV and all accessories.

– Install batteries in the Installer Remote.

– Install the TV on a VESA mount or stand. It may be advisable to make all cable connections before mounting.

Hardware Connections

– Install any additional hardware as appropriate for your institution, such as LAN connections.

Cable Connections

– Make all rear jack panel connections as appropriate.

Commercial Mode Setup

– Complete the appropriate procedures as described in this document for Commercial Mode operation.

To determine the operating mode of your LG 50US670H9UA, press the MENU SETTINGS button on the Installer Remote. The menu that appears will indicate the current mode:

• If the Function Menu appears, the TV is in a mode (such as FTG, ATM, PPV) that restricts the end user from changing the fundamental TV setup. In this mode, Installer Menu settings can be accessed as read-only.

• If the TV setup menus (Quick Settings) appear, the TV is in Pass-through Mode.

When your LG 50US670H9UA is turned on for the first time or after a factory reset, the First Use Wizard will appear. Use the Installer Remote to make selections and complete each step. The wizard offers three main configuration options:

1. Basic Settings: Initiates the Basic Settings Wizard for configuring language, location, network settings, custom portal settings, and running Channel Tuning.

2. Solution Settings (default): Initiates the EZ-Manager Wizard to configure Installer Menu items for Pro:Centric operation with either a standard on-site server or via the Pro:Centric Cloud.

3. IP Environment Settings: Allows access to the IP Environment Menu to set up network features, including Pro:Centric and/or Media Share features.

To begin, on the “Welcome to LG’S First Use Wizard” screen, use the arrow keys on the Installer Remote to select your desired option:

• To proceed with the Basic Settings Wizard, highlight Basic Settings, press OK, then select Start and press OK.

• To proceed with the EZ-Manager Wizard, highlight Solution Settings, press OK, then select Start and press OK.

• To access the IP Environment Menu, highlight IP Environment Settings, press OK, then select Start and press OK.

• To exit the First Use Wizard, highlight the Exit button, press OK, then select Exit again in the confirmation screen and press OK. Exiting will leave all Installer Menu items at their default values.

Follow these steps to configure your LG 50US670H9UA using the Basic Settings Wizard:

1. Language & Location:

• In the Language & Location screen, use the arrow keys to highlight the Language or Time Zone fields and press OK.

• Use the up/down arrow keys to select the correct value from the drop-down list.

• When ready, select Next and press OK.

2. Network Settings (Wired Connection):

• Connect an Ethernet cable between the TV and the network.

• Ensure “Wired (Ethernet)” is selected in the Network Connection Type field.

• By default, the TV uses DHCP to automatically obtain an IP address. If you need to set a static IP, de-select the “Automatically Assign IP Address” checkbox.

• For each data entry field (IP Address, Subnet Mask, etc.), select the field, press OK, and use the number keys or the on-screen virtual keyboard to enter the required information. Press OK when done.

3. Network Settings (Wireless Wi-Fi Connection):

• Select “Wireless (Wi-Fi)” in the Network Connection Type field and press OK.

• Select the Wireless (Wi-Fi) Network field, press OK, and choose your desired access point from the list. If the network is hidden, select “Hidden Network” and enter the SSID.

• Follow the on-screen instructions to enter the network security password.

• Once configuration is complete, select Connect and press OK.

4. Portal Settings:

• Specify the Portal Mode (e.g., Default Portal) and Portal Auto Start status (On/Off).

• Use the arrow keys to highlight each field, press OK, and select the desired option from the drop-down list. Select Next and press OK.

5. Voice Service Coverage:

• Select the appropriate LG Service Country and Service Area Zip Code. Select Next and press OK.

6. Channel Tuning:

• To run an automated channel scan, select the RF tuning band field (e.g., Cable Standard), press OK, then select the Channel Tuning button and press OK.

• To skip channel tuning, select the Done button and press OK.

After completing these steps, the TV will launch the IP Environment Menu.

The EZ-Manager Wizard guides you through configuring your LG 50US670H9UA for Pro:Centric operation. Start by selecting “Solution Settings” from the First Use Wizard.

1. TV Configuration Options Screen:

• To continue with Pro:Centric setup, select Next (default) and press OK.

• To set Zoning features (TV Zone/Wi-Fi Zone), select Zones & Room Number. Set the appropriate values and select Save to return.

• To configure network settings, select Network Settings.

• To configure the TV from a USB device, select USB Configuration.

• To disable Pro:Centric and exit, select No Pro:Centric and press OK.

2. Configure Pro:Centric Server Screen:

• If you have an on-site server, select Standard Pro:Centric Server Settings, press OK, then select Next and press OK.

• If you are using the cloud solution, select LG Pro:Centric Cloud Settings, press OK, then select Next and press OK.

3. Standard Pro:Centric Server Configuration:

• The wizard will automatically search for the Pro:Centric server. If found, it will proceed with configuration and data downloads.

• If you know the server settings or the server is not yet installed, select Manual Pro:Centric. In the Manual Configuration screen, set the Pro:Centric Mode (e.g., HTML), Media Type (RF or IP), and enter the Data Channel (for RF) or Server Address/Port (for IP). Select Search/Next to verify and begin the download.

4. Pro:Centric Cloud Server Configuration:

• Enter the six-digit installation code for your property in the Installation Code field using the remote or the on-screen keyboard.

• Select Search to verify the code. When verified, the button becomes “Next”. Select Next to continue.

Once configuration is complete, an “EZ-Manager Configuration Complete” screen will appear, and the TV will turn off after 10 seconds.

The Ez Download utility allows you to select and download multiple file types (Clone file, software updates, images, videos, etc.) from a USB memory device to your LG 50US670H9UA in a single process.

Before You Begin:

• The USB device must be formatted with FAT.

• Clone/Configuration (.tlx) files should be in the root directory.

• All other files (software, image, video, Pro:Idiom Key) must be in a folder named “LG_DTV” in the root directory.

Accessing and Using the Utility:

1. Turn on the TV and insert the prepared USB memory device.

2. Access the TV Manager menu:

• Press MENU SETTINGS on the Installer Remote.

• If in Pass-through Mode, select the All Settings icon.

• Navigate to the General menu icon (or Safety if not in Pass-through Mode) and press the number “7” key seven times.

3. In the TV Manager screen, select Ez Download and press OK.

4. The Ez Download screen will appear, listing file types on the left. Use the arrow keys to highlight a file type (e.g., Import Clone File, Update TV Software) and press OK.

5. A list of available files for that type will appear on the right. Use the arrow keys to select the desired file(s) and press OK. A checkmark will appear next to selected files.

6. Repeat steps 4 and 5 for all file types you wish to download.

7. If you are importing a Clone file (.tlx) that contains an FTG Channel Map, an option for “Channel Tuning / Channel Banner Display” will appear. You can choose between Logical (default) or Physical tuning.

8. When all files are selected, use the arrow keys to select the Download button at the top of the screen and press OK.

The download/update process will begin. Do not remove the USB device or unplug the TV. The TV will reboot when the process is complete.

The Installer Menu is used to set up, change, or view operational settings on your LG 50US670H9UA.

Accessing the Installer Menu:

1. Turn ON the TV. If the First Use Wizard appears, exit it.

2. Using an Installer Remote, press MENU SETTINGS repeatedly until the on-screen menu display stops toggling.

3. Press the Installer Menu entry sequence followed by OK. The default sequence is 9-8-7-6 + OK.

Navigating Within the Installer Menu:

• Use the Up/Down arrow keys on the Installer Remote to sequence through the menu items.

• To access an item directly, key in the 3-digit item number (e.g., 015 for SLEEP TIMER) and then press MENU SETTINGS.

Modifying and Saving Settings:

1. To change a setting, use the Left/Right arrow keys to select the appropriate value, or direct enter a valid value.

2. To save the new setting for that item, you must press OK once on the Installer Remote.

3. Repeat for any other items you need to modify, remembering to press OK after each change.

Exiting the Installer Menu:

• After you have saved all desired changes by pressing OK for each one, press OK again to exit the Installer Menu. All saved changes will be stored in non-volatile memory.

The Installer Menu on the LG 50US670H9UA contains various items to configure the TV’s commercial features. Below are tables detailing the functions of these items.

Installer Menu Items 000 through 047

Installer Menu Items 049 through 117

Installer Menu Items 118 through 122

To create a customized Master TV Setup on your LG 50US670H9UA for cloning purposes, follow these steps:

1. Start with a Factory Default TV: Turn ON the TV. If the First Use Wizard appears, exit it. If it doesn’t appear, restore the TV to a factory default condition first.

2. Set Installer Menu Items:

• Access the Installer Menu by pressing MENU SETTINGS repeatedly, then 9-8-7-6 + OK.

• Set Installer Menu item 003 BAND/AFC as appropriate for your RF system (e.g., set to 1 for Cable).

• Configure any other necessary Installer Menu items (e.g., enable/disable Aux inputs, set a Start Channel).

3. Configure IP Environment Settings (Optional):

• From the Installer Menu, navigate to item 119 DATA CHANNEL and press 2-5-3 + MENU SETTINGS to launch the IP Environment Menu.

• Complete any required network configuration. If you intend to use Wi-Fi Zoning, you must configure the wireless network connection here.

• Once done, exit the IP Environment Menu.

4. Set up TV Features:

• Press MENU SETTINGS and select the All Settings icon to access the advanced TV setup menus.

• Configure Picture, Sound, Channels, and other clonable menu settings to your desired configuration.

5. Run Channel Tuning (Optional):

• If you want the target TVs to be in FTG Mode via CPU, you can run Channel Tuning on the Master TV to create a channel lineup. Access the Channels Menu, select Channel Tuning, and follow the on-screen instructions.

• Use the Channel Manager to edit the lineup as needed.

• Note: If you want target TVs to remain in Pass-through Mode, DO NOT run Channel Tuning, as exporting a lineup will create an FTG Channel Map.

6. Verify the TV Setup: Make sure all TV features and the channel lineup (if applicable) are set correctly.

The Master TV Setup is now ready to be saved (exported) to a USB memory device for cloning.

To export a Master TV Setup configuration as a Clone (.tlx) file from your LG 50US670H9UA, follow these steps:

1. Ensure the Master TV is fully set up and turned ON.

2. Insert a FAT-formatted USB memory device into a USB port on the Master TV.

3. Press MENU SETTINGS on the Installer Remote to display the TV’s menus.

4. If the TV is in Pass-through Mode, select the All Settings icon from the Quick Settings Menu to access the advanced TV setup menus.

5. Navigate to the General menu icon (or Safety menu icon if not in Pass-through Mode) and press the number “7” key seven times to access the TV Manager.

6. In the TV Manager, use the arrow keys to select Data Cloning, and then press OK.

7. On the Data Cloning screen, use the Up/Down arrow keys to select Export Clone File, and then press OK.

8. A filename will be displayed (e.g., xxUS670H9UA_1.TLX). If desired, you can change the numeric part of the filename by highlighting it and using the Up/Down arrow keys.

9. When ready, select the Export button at the top right of the screen and press OK twice to start the export.

10. Wait for the “Export Clone File is completed” message to appear. Do NOT remove the USB device during the process.

11. Press OK to return to the Data Cloning screen. You can then exit the menus.

12. Remove the USB memory device from the Master TV.

To import a Clone or Configuration (.tlx) file to a target LG 50US670H9UA, follow these steps:

1. Turn ON the Target TV. If the First Use Wizard appears, exit it.

2. If you are using Zoning features, ensure the appropriate TV Zone # and/or Wi-Fi Zone # are set on the Target TV BEFORE importing.

3. Insert the USB memory device containing the .tlx file into a USB port on the Target TV.

4. Access the TV Manager by pressing MENU SETTINGS, navigating to the General or Safety menu, and pressing the “7” key seven times.

5. In the TV Manager, select Data Cloning and press OK.

6. The “Import Clone File” option is selected by default. A list of .tlx files from the USB device will be displayed.

7. Use the arrow keys to highlight the correct .tlx file to import and press OK.

8. If the file contains an FTG Channel Map with only RF channels and Aux inputs, you can choose the format for the channel banner display (Logical or Physical) on the right side of the screen. Logical is the default.

9. When ready, select Update on the screen and press OK on the Installer Remote.

10. The import process will begin. Do NOT remove the USB device. When the process is complete, an “Import Clone File is completed” message will appear, and the TV will reboot.

11. Remove the USB memory device and verify that the new configuration is resident on the Target TV.

To create an FTG Configuration (.tlx) file for FTG Mode via CPU on your LG 50US670H9UA, you can use the LG Cloud Configuration Tool web application. Here is a brief overview:

1. Access the Tool: In a web browser (Google Chrome 51+ or Mozilla Firefox 47+ recommended), navigate to cct.procentric.tv.

2. Select Setup Option: On the welcome page, ensure the region is North America and click SELECT. You will be presented with two setup options:

• WIZARD SETUP: Recommended for new users. It guides you through creating the essential components: an FTG Channel Map and an Installer Menu profile.

• ADVANCED SETUP: For experienced users or for modifying an existing .tlx file. This takes you to the File Manager page.

3. Advanced Setup Overview:

• (Optional) Upload Existing File: On the File Manager page, you can BROWSE for an existing .tlx file and UPLOAD it. Its contents (Channel Map, Installer Menu profiles) will appear in the “LOADED FROM FILE” section.

• Create/Edit Channel Map: Click on CHANNEL MAP in the top menu. Here you can add new RF or IP channels, edit existing ones, set channel attributes (Encrypted, OSD), and apply Zone restrictions.

• Create/Edit Installer Menu Profile: Click on INSTALLER MENU. Select the model/chassis ID and Zone, then click CREATE PROFILE. You can then edit any Installer Menu item values for that profile.

• Compile and Export: Return to the FILE MANAGER. The components you created will be listed in the “FTG CONFIGURATION LIST”. Enter a file name at the bottom of the page and click EXPORT FILE to save the new .tlx file to your computer.

4. Transfer to TV: Once the .tlx file is created and saved, transfer it to a USB memory device and use the “Importing a Clone File” procedure to load it onto your TV.

The IP Environment Menu allows you to set up the network features of your LG 50US670H9UA. It can be accessed in two ways:

• From the First Use Wizard.

• From the Installer Menu.

To access from the Installer Menu:

1. Access the Installer Menu (press MENU SETTINGS repeatedly, then 9-8-7-6 + OK).

2. Navigate to Installer Menu item 119 DATA CHANNEL.

3. Press the sequence 2-5-3 + MENU SETTINGS to launch the IP Environment Menu.

Once in the menu, you can use the arrow keys to navigate to different sections to configure various features:

• Network: Configure wired and wireless connections, LG Connect, IP Stream Control, Wake On LAN, VLAN ID, and perform a Ping Test.

• Pro:Centric: Set up the TV to connect to a standard on-site or a cloud-based Pro:Centric server.

• General: View TV information and configure security options like Port Control and TV Manager Password Protection.

• Portal Settings: Set up a customized local portal, including Website Shortcuts, Hotel Directory, and manage Pre-loaded Apps for the Smart Launcher.

• Media Share: Enable features like Smart Share (DLNA), Screen Share (Miracast/WiDi), SoftAP, and Beacon.

When you have completed your configuration, press EXIT on the Installer Remote to leave the IP Environment Menu.

There are several methods to restore factory defaults on your LG 50US670H9UA, depending on the TV’s current mode and what you want to restore.

Restore All Factory Defaults (for a single TV in any mode):

This process restores all settings on the TV and reactivates the First Use Wizard. It requires a predefined value/password that must be obtained from LG technical support.

1. Access the TV’s Installer Menu.

2. Navigate to Installer Menu item 117 FACT DEFAULT.

3. Key in the value provided by technical support and press OK.

4. At the confirmation prompt, key in the password provided by technical support to initiate the IN-STOP process.

Restore Only Installer Menu Defaults (for a TV in Pass-through Mode):

This method restores only the Installer Menu to its factory defaults and clears the PTC Channel Map.

1. Ensure the TV is in Pass-through Mode.

2. Access the Installer Menu and navigate to item 117 FACT DEFAULT.

3. Set the value to 1 to restore defaults.

Restoring Pass-through Mode on TVs in FTG Mode via CPU:

This requires a special “Restore_Pass-through_Mode.tlx” file (an FTG configuration file with no data).

• For a single TV: Use a USB memory device to import the “Restore_Pass-through_Mode.tlx” file.

• For multiple TVs: If using a Pro:Centric server for remote management, load the “Restore_Pass-through_Mode.tlx” file onto the server for distribution.

The Zoning features on your LG 50US670H9UA allow you to create location-specific configurations for different TVs within the same property (e.g., lobby, fitness center, guest rooms).

TV Zoning:

TV Zoning allows you to apply different Installer Menu profiles, Setup Menu profiles, and channel restrictions to TVs based on their assigned TV Zone # (0-8). A configuration file (.tlx) can contain multiple profiles, each tagged with a different Zone. A TV will only apply the configuration from the profile that matches its own assigned TV Zone #.

Wi-Fi Zoning:

Wi-Fi Zoning allows you to configure a TV with specific login data (SSID, security key) for a particular Wi-Fi access point based on its assigned Wi-Fi Zone # (1-99). This is useful for distributing the network load across multiple access points in a dense environment.

How to Set the TV Zone # and/or Wi-Fi Zone # on the TV:

The Zone numbers must be set on each Target TV *before* you import the configuration file. This can be done in two ways:

1. During the EZ-Manager Wizard:

• When you run the Solution Settings / EZ-Manager Wizard, select the “Zones & Room Number” option.

• In the “Zones, Label, and Room Number” screen, set the desired TV Zone and/or Wi-Fi Zone.

2. When the TV is in Pass-through Mode:

• Press MENU SETTINGS on the Installer Remote.

• Navigate to and select the General menu option.

• In the General Menu, select Room Info.

• In the Room Info screen, select the Wi-Fi Zone or TV Zone field, press OK, and use the Left/Right arrow keys to specify the desired Zone number (1-99 for Wi-Fi, 0-8 for TV). Press OK when finished.

To use the Media Share features on your LG 50US670H9UA, you must first enable them in the IP Environment / Media Share Menu. Once enabled, you can access them as follows:

Smart Share (DLNA Certified Devices):

1. Turn ON the TV.

2. Press SMART on the Installer Remote.

3. Use the Left/Right arrow keys to select Music or Photo & Video from the Smart Launcher.

4. In the next screen, select the desired Smart Share device (e.g., your computer or NAS) and browse to the file you want to view.

Screen Share (Miracast / WiDi):

1. Turn ON the TV and press SMART on the Installer Remote to display the Smart Launcher.

2. Use the Left/Right arrow keys to select Screen Share and press OK.

3. Follow the on-screen instructions to initiate the connection from your Miracast or WiDi capable device. You may be prompted to enter a PIN that appears on the TV screen.

DIAL (Discovery and Launch):

1. Ensure your device (e.g., smartphone) is on the same network as the TV.

2. Launch a DIAL-compatible application on your device (e.g., YouTube).

3. Use the application’s options (typically via a “cast” icon) to initiate a connection/pairing with the TV.

SoftAP (Wi-Fi Service):

This turns your TV into a wireless access point. A wired LAN connection to the TV is required.

1. Turn ON the TV and press SMART on the Installer Remote.

2. Select Wi-Fi Service and press OK.

3. If the service is off, press OK to turn it on. The SSID and security key will be displayed.

4. On your wireless device, connect to the TV’s network using the provided information.

If you cannot direct enter a channel number, the cause and solution depend on the TV’s operating mode:

• If the TV is in Pass-through Mode: The Installer Menu item 028 CH. OVERIDE is likely set to 0 (disabled). This restricts tuning to only active channels in the TV’s lineup. To fix this, access the Installer Menu and set item 028 CH. OVERIDE to 1 to allow direct keypad entry for all channels.

• If the TV is not in Pass-through Mode (e.g., FTG Mode): The channel you entered is not included in the active Channel Map (e.g., the FTG Channel Map or Pro:Centric Direct Channel Map). Channel access is restricted to channels within that map. You will need to use the appropriate application or content editor to make changes to the Channel Map.

Use this procedure to determine if your LG 50US670H9UA is in Commercial Mode:

1. Press POWER on the Installer Remote.

2. Did the TV turn on? If not, check if it’s connected to AC power. If it is and still won’t turn on, the TV may be faulty. If it turns on, proceed to the next step.

3. Leave the TV on and press MENU SETTINGS on the Installer Remote.

4. Does a “Function Menu” appear on the display?

• If YES: The TV is in Commercial Mode.

• If NO: Proceed to the next step.

5. Press MENU SETTINGS repeatedly.

6. Does the on-screen menu display stop toggling?

• If YES: The TV is in Commercial Mode.

• If NO: The TV is not in Commercial Mode. Contact technical support for assistance.