FREE ENGLISH LG 43US670H9UA (01) PDF USER GUIDE
FREE ENGLISH LG 43US670H9UA (01) PDF USER MANUAL
FREE ENGLISH LG 43US670H9UA (01) PDF OWNER GUIDE
FREE ENGLISH LG 43US670H9UA (01) PDF OWNER MANUAL
FREE ENGLISH LG 43US670H9UA (01) PDF REFERENCE GUIDE
FREE ENGLISH LG 43US670H9UA (01) PDF INSTRUCTION GUIDE
FREE ENGLISH LG 43US670H9UA (01) PDF REFERENCE MANUAL
FREE ENGLISH LG 43US670H9UA (01) PDF INSTRUCTION MANUAL
FREE ENGLISH LG 43US670H9UA (01) PDF OPERATING INSTRUCTIONS
CLICK HERE TO DOWNLOAD LG 43US670H9UA (01) PDF MANUAL
If this is not the document you want for this product, click here to see if we have any other documents for this product.
LG 43US670H9UA (01) PDF SUMMARY:
What should you do if the provided plug does not fit into your outlet?
Consult an electrician for replacement of the obsolete outlet.
What should you do to protect the power cord?
Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where it exits from the apparatus.
What attachments and accessories can be used with the TV?
Only use attachments/accessories specified by the manufacturer.
What should you use with this TV?
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer or sold with the apparatus.
What precaution should be used when moving the cart/apparatus combination?
When a cart is used, use caution when moving the cart/apparatus combination in order to avoid injury from tip-over.
Who should service the TV?
Refer all servicing to qualified service personnel.
When is servicing required?
Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
When should you never touch this apparatus or antenna?
Never touch this apparatus or antenna during a thunder or lightning storm.
What should you avoid doing during the handling of the TV?
Do not apply pressure on or scratch the TV panel during handling.
What should you not press against the TV panel with?
Do not press against the TV panel with your hand or a sharp object such as a nail, pencil, or pen.
Where can you determine the power requirements for this TV?
Check the TV specifications in the Owner’s Manual to determine power requirements.
How often should you examine the cord of your appliance?
Periodically examine the cord of your appliance.
What should you do if the appearance of the cord indicates damage or deterioration?
Unplug it, discontinue use of the appliance, and have the cord replaced with an exact replacement part by an authorized servicer.
How should you protect the power cord?
Protect the power cord from physical or mechanical abuse, such as twisting, kinking, or pinching or being closed in a door or walked upon.
Where should you pay particular attention when examining the cord?
Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.
What kind of power cord should not be used?
Do not use a damaged or loose power cord.
How should the power cord be unplugged?
Be sure to grasp the plug when unplugging the power cord.
How should you not unplug the TV?
Do not pull on the power cord to unplug the TV.
What should you not stick into the power cord?
Do not stick metal objects or any other conductive material into the power cord.
What should you not touch while it is plugged in?
Do not touch the end of the power cord while it is plugged in.
What could result from connecting too many appliances to the same AC power outlet?
Do not connect too many appliances to the same AC power outlet as this could result in fire or electric shock.
What should you not overload?
Do not overload wall outlets.
Which conditions could result in fire or electric shock?
Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous.
What should you do to reduce the risk of fire or electrical shock?
Do not expose this product to rain, moisture or other liquids.
How should you not touch the TV?
Do not touch the TV with wet hands.
Where should you not install the TV?
Do not install this product near flammable objects such as gasoline or candles or expose the TV to direct air conditioning.
What should you not expose the TV to?
Do not expose to dripping or splashing and do not place objects filled with liquids, such as vases, cups, etc., on or over the apparatus (e.g., on shelves above the unit).
What should you connect to prevent possible electric shock?
Ensure that you connect the earth ground wire to prevent possible electric shock (i.e., a TV with a three-prong grounded AC plug must be connected to a three-prong grounded AC outlet).
What should you do If grounding methods are not possible?
Have a qualified electrician install a separate circuit breaker.
How should you not try to ground the unit?
Do not try to ground the unit by connecting it to telephone wires, lightning rods, or gas pipes.
What is the disconnecting device?
The power plug is the disconnecting device.
Where must the power plug remain?
The power plug must remain readily accessible.
When is the unit not disconnected from the AC power source?
As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if the unit is turned off.
What precautions should you follow if an outside antenna or cable system is connected to the product?
If an outside antenna or cable system is connected to the product, follow the precautions below.
Where should an outdoor antenna system not be located?
An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits or where it can come into contact with such power lines or circuits as death or serious injury can occur.
How should the antenna system be grounded?
Be sure the antenna system is grounded so as to provide some protection against voltage surges and built-up static charges.
What does Article 810 of the National Electrical Code (NEC) in the U.S.A. provide information on?
Article 810 of the National Electrical Code (NEC) in the U.S.A. provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.
How should you clean the TV?
When cleaning, unplug the power cord and wipe gently with a soft cloth to prevent scratching.
What should you not spray directly on the TV?
Do not spray water or other liquids directly on the TV as electric shock may occur.
What should you not clean the TV with?
Do not clean with chemicals such as alcohol, thinners or benzene.
What should you do before transporting the TV?
Make sure the TV is turned off and unplugged and that all cables have been removed.
How many people may be required to carry larger TVs?
It may take two or more people to carry larger TVs.
Where should you not press or put stress?
Do not press against or put stress on the front panel of the TV.
Where should the TV be installed?
Install the TV where there is proper ventilation.
Where should you not install the TV?
Do not install in a confined space such as a bookcase.
What should you not cover the TV with?
Do not cover the TV with cloth or other materials (e.g., plastic) while it is plugged in.
Where should you not install the TV?
Do not install in excessively dusty places.
What should you do if you smell smoke or other odors coming from the TV or hear strange sounds?
Unplug the power cord and contact an authorized service center.
Where should you keep the product?
Keep the product away from direct sunlight.
What should you make sure of when mounting a TV on the wall?
When mounting a TV on the wall, make sure that none of the electrical cabling bears any of the weight of the TV.
How should the TV be installed?
Install in accordance with the manufacturer’s instructions.
Where should you not install this product?
Do not install this product on a wall if it could be exposed to oil or oil mist.
What may happen if you install this product on a wall that is exposed to oil or oil mist?
This may damage the product and cause it to fall.
What should you not allow to happen to the TV?
Do not allow an impact shock or any objects to fall into the product, and do not drop objects onto the screen.
What should you not touch?
Do not touch the ventilation openings, as they may become hot while the TV is operating.
Does touching the ventilation openings affect the performance of the product?
This does not affect the performance of the product or cause defects in the product.
What should you not use near the TV?
Do not use high voltage electrical equipment near the TV (e.g., a bug zapper).
What may happen if you use high voltage electrical equipment near the TV?
This may result in product malfunction.
What should you avoid doing to the screen?
Avoid touching the screen or holding your finger(s) against it for long periods of time.
What may happen if you touch the screen or hold your finger(s) against it for long periods of time?
Doing so may produce some temporary distortion effects on the screen.
What may cause image burn-in?
Displaying a still image for a prolonged period of time may cause image burn-in.
What should you avoid doing to the TV screen?
Avoid displaying a fixed image on the TV screen for an extended length of time.
What content is the Installer Menu intended for use by?
Installer Menu content is intended for use primarily by qualified TV installation technicians.
Where can you find additional information on TV installation, specifications, maintenance, and safety instructions?
Refer to the applicable Owner’s Manual and/or Easy Setup Guide for additional information on TV installation, specifications, maintenance, and safety instructions.
Are the design and specifications subject to change?
Design and specifications subject to change without prior notice.
What does this document provide examples of?
This document provides examples of typical TV displays.
May your displays vary from those shown in this document?
Your displays may vary from those shown in this document.
What does this document describe?
This document describes how to set up US670H Pro:Centric TVs for Commercial Mode operation.
What is LG commercial TV functionality based on?
LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the TV’s CPU, Protocol Translation Controller (PTC), or embedded b-LAN (EBL) module, or it resides in a Pro:Centric application or an external device from the solution provider.
How many different operational modes do these TV models support?
These TV models support several different operational modes.
What are the operational modes these TV models support?
- LG’s Free-To-Guest (FTG) Mode via the TV CPU
- FTG Mode via the TV’s EBL module
- Application Tuning Mode (ATM) with Pro:Centric application
- Pass-through Mode (default)
How may these TV models be externally controlled?
In several operational modes (Pass-through, FTG Mode via CPU, and Application Tuning Mode), these TV models may also be externally controlled via Multiple Protocol Interface (MPI) or TV-Link Tuner (TLT) interface (RS-232C).
What information does this document provide?
This document provides information specific to Commercial Mode operation.
Where can you find information on TV installation and hardware and cable connections?
Refer to the Owner’s Manual and/or Easy Setup Guide for information on TV installation and hardware and cable connections.
What should you do before installing the TV on the VESA mount or stand?
Note: It may be advisable to make all cable connections before installing on VESA mount or stand, as appropriate.
What does Pass-through Mode allow you to do?
This mode allows you to configure individual TVs for Pro:Centric and/or FTG Mode via CPU operation.
What does this mode also allow?
This mode also allows external control via either the TV’s GAME CONTROL/MPI port or TLT (RS-232C Control) port.
How many methods are there for configuring individual TVs that are currently in Pass-through Mode?
There are several methods for configuring individual TVs that are currently in Pass-through Mode.
What are the methods for configuring individual TVs that are currently in Pass-through Mode?
- using one of the First Use Wizard options
- using the Custom Master TV Setup procedure
How many guided setup options does the First Use Wizard provide?
When the TV is in a factory default state, the First Use Wizard provides three guided setup options.
What are the guided setup options provided by the First Use Wizard?
- Basic Settings: Configuration of basic settings, including language & location, network settings, etc.
- Solution Settings (default): EZ-Manager Wizard configuration for Pro:Centric operation.
- IP Environment Settings: Configuration of network settings, manual Pro:Centric settings, etc. via the IP Environment Menu.
What does the Custom Master TV Setup procedure enable you to do?
The Custom Master TV Setup procedure enables you to create a customized Master TV Setup for Pass-through Mode or FTG Mode via CPU configuration purposes.
What should you use to configure Installer Menu items as required for TV operation and set up TV features (Channels, Picture, Sound, etc.)?
Use the Installer Remote to configure Installer Menu items as required for TV operation and set up TV features (Channels, Picture, Sound, etc.).
What will you need to know in order to create a Master TV Setup?
To create a Master TV Setup, you will need to know how to access the commercial controller (PTC) Installer Menu and make changes to the default values as required.
What should you do if necessary?
If necessary, familiarize yourself with the Installer Menu and how to make and save changes.
What do On-screen setup menus control?
On-screen setup menus control the features of the TV.
What should you use to access the TV setup menus, and set the TV features to the desired configuration for the end user?
Use the Installer Remote to access the TV setup menus and set the TV features to the desired configuration for the end user.
What does Cloning refer to?
Cloning refers to the process of using a Master TV Setup to configure a Target TV.
How should the Master TV’s clonable setup menu features be configured?
The Master TV’s clonable setup menu features should be configured as part of the Master TV Setup.
What will happen if there are features in the Master TV’s setup—channel icons or labels, digital font options, etc.—that are not set or that are set incorrectly?
If there are features in the Master TV’s setup—channel icons or labels, digital font options, etc.—that are not set or that are set incorrectly, those features also will not be set or will be set incorrectly in the Target TVs.
What does Installer Menu item 030 EXTCTL/ACKMASK determine?
Installer Menu item 030 EXTCTL/ACKMASK determines the availability of external control in accordance with the mode in which the TV is currently operating.
What port must you use to control the TV using an external MPI control device?
To control the TV using an external MPI control device, you must use the TV’s GAME CONTROL/MPI port for communication purposes.
What does Installer Menu item 118 POWER SAVINGS control?
In these TVs, Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b-LAN module and the GAME CONTROL/MPI port.
What must be done to ensure that the GAME CONTROL/MPI port circuitry is powered, thus enabling MPI communication?
Therefore, to ensure that the GAME CONTROL/MPI port circuitry is powered, thus enabling MPI communication, Installer Menu item 118 POWER SAVINGS must be set appropriately.
What port must you use to control the TV using an external TLT control device?
To control the TV using an external TLT control device, you must use the TV’s RS-232C port for communication purposes.
What does an FTG Channel Map enable?
In this mode, an FTG Channel Map enables the decryption of each Pro:Idiom encrypted channel.
What does the FTG Channel Map also provide?
The FTG Channel Map also provides logical channel mapping of physical RF channels (digital and analog), IP streams, and Aux inputs.
What is the method for creating the FTG Channel Map determined by?
The method for creating the FTG Channel Map is ultimately determined by which element of the TV will “own” the FTG Channel Map—the CPU or the EBL.
How many FTG Modes are there?
For these TV models, there are two FTG Modes.
What are the FTG Modes for this TV?
- FTG Mode via CPU
- FTG Mode via EBL
What does each FTG Mode have?
Each has its own unique advantages and requirements.
What happens when the TV CPU is configured with an FTG Channel Map?
When the TV CPU is configured with an FTG Channel Map, the CPU controls and restricts the tuning operation of the TV.
What happens when the EBL is configured with an FTG Channel Map?
When the EBL is configured with an FTG Channel Map, the EBL controls and restricts the tuning operation of the TV.
What option does FTG Mode via CPU provide?
In these models, depending on the types of channels included in the FTG Channel Map, FTG Mode via CPU also provides the option to select either logical or physical tuning during configuration.
What must you determine before you can begin configuration?
You must determine which element of the TV will own the FTG Channel Map before you can begin configuration.
What does logical channel mapping of physical RF channels eliminate?
Logical channel mapping of physical RF channels eliminates dash tuning.
What is an example of a logical channel mapping of a physical RF channel?
For example, physical 19-3 can be mapped to logical channel 9.
How may physical RF channels, IP streams, and Aux inputs be listed?
It also allows physical RF channels, IP streams, and Aux inputs to be listed in any order, not only in physical numeric ascending order.
What does physical channel tuning require?
Physical channel tuning requires that you include the dash when direct entering RF channel numbers and Aux inputs (the latter designated by 130-0 through 137-0).
When is physical channel tuning not available?
Physical channel tuning is not available when IP channels are included in the FTG Channel Map.
What features does FTG Mode via CPU provide?
This mode provides the following features:
- Logical or physical channel tuning of physical RF channels and Aux inputs.
- Logical channel tuning of IP streams.
- Mapping of RF channels with minor (program) numbers up to 999.
- FTG Channel Map of up to 600 channels.
- Start Channel set for RF, Aux input, or IP delivered content.
- Pro:Centric data delivery over RF or IP.
- TV Zoning (including channel restrictions by Zone) and Wi-Fi Zoning options for location-specific configurations.
- External control via either the TV’s GAME CONTROL/ MPI port or the TV’s TLT port (RS-232C Control).
What does LG’s Cloud Configuration Tool enable you to create?
LG’s Cloud Configuration Tool enables you to create an FTG Configuration (.tlx) file, which may be used to configure the CPU for FTG Mode.
What can you also create from a Master TV Setup?
You can also create a Clone (.tlx) file from a Master TV Setup that may be used to configure the CPU for FTG Mode.
What features are supported via “.tlx” file?
TV Zoning and Wi-Fi Zoning features are supported via “.tlx” file.
What is the CPU in this mode?
In this mode, the CPU is the owner of the FTG Channel Map.
How must the CPU be configured?
The CPU must be configured with an FTG Channel Map and FTG Installer Menu settings using one of the following processes:
How can the CPU be configured locally?
- Local: Configure an individual US670H TV via its USB port using a USB memory device / “.tlx” file. The file may be either a Clone file (see “Cloning Procedures”) or an FTG Configuration file (see “Cloud Configuration Tool Overview”).
How can the CPU be configured remotely?
- Remote: Configure all US670H TVs at the site using a Pro:Centric server head end device (Example: PCS500R). Refer to the Pro:Centric Server Admin Client User Guide for further information.
What features does FTG Mode via EBL provide?
This mode provides the following features:
- Logical channel tuning of physical RF channels and Aux inputs.
- Mapping of RF channels with minor (program) numbers up to 255.
- FTG Channel Map of up to 141 logical channels.
- Start Channel set for RF or Aux input delivered content.
- Pro:Centric data delivery over RF.
What PC software is required to configure the EBL?
LG’s FTG Device Configuration Application PC software is required to configure the EBL.
What is the EBL in this mode?
In this mode, the EBL is the owner of the FTG Channel Map.
How must the EBL be configured?
The EBL must be configured with an FTG Channel Map and FTG Installer Menu settings using one of the following processes:
What will you need to do in order to create an FMA Configuration (.fma) file for these models that can be used for remote management of FTG Installer Menu settings?
In order to create an FMA Configuration (.fma) file for these models that can be used for remote management of FTG Installer Menu settings, you will need to “Read” FTG Installer Menu settings from a Master TV.
How can the EBL be configured locally?
- Local: Configure an individual US670H TV’s EBL via its TV-LINK CFG jack using a direct PC-to-TV (EBL) connection and the FTG Device Configuration Application. See Reference section, “FTG Mode via EBL (Local Configuration),” for information on the “Write” process for an FTG Channel Map and FTG Installer Menu settings.
How can the EBL be configured remotely?
- Remote: Configure all US670H TV EBLs at the site using a Free-To-Guest Management Appliance (FMA) head end device (Example: FMA-LG102). Refer to the Free-To-Guest (FTG) Device Configuration Application User Guide and/or the Installation & Configuration Guide for the FMA device for further information.
What is the model and serial number of this TV located on?
The model and serial numbers of this TV are located on the back of the cabinet.
What is suggested you do for future reference?
For future reference, LG suggests that you record those numbers.
What should you not remove to reduce the risk of electric shock?
To reduce the risk of electric shock do not remove cover (or back).
Are there user-serviceable parts inside?
No user-serviceable parts inside.
Who should you refer to?
Refer to qualified service personnel.
What does the lightning flash with arrowhead symbol, within an equilateral triangle, alert the user to?
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
What does the exclamation point within an equilateral triangle alert the user to?
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
What should you do to prevent fire or shock hazards?
To prevent fire or shock hazards, do not expose this product to rain or moisture.
What should you do after handling this product?
Wash hands after handling.
What does this reminder provide?
This reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code (U.S.A.).
What does the code provide guidelines for?
The code provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close to the point of the cable entry as practical.
What has this equipment been tested and found to comply with?
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
What are these limits designed to provide?
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation.
What does this equipment generate, use and can radiate?
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Is there a guarantee that interference will not occur in a particular installation?
However, there is no guarantee that interference will not occur in a particular installation.
What should the user do if this equipment does cause harmful interference to radio or television reception?
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
What are the measures to correct interference to radio or television reception?
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
What should you not attempt to modify?
Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc.
What could unauthorized modification void?
Unauthorized modification could void the user’s authority to operate this product.
Who is the responsible party for this product’s compliance?
The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc. 1000 Sylvan Avenue, Englewood Cliffs, NJ 07632, USA • Phone: 1-201-816-2000
Who should you call for customer support or service?
For Customer Support/Service, please call: 1-888-865-3026
Where is the latest product information and documentation available online?
The latest product information and documentation is available online at: http://www.lg.com/us/business
Who is this TV marketed and distributed in the United States by?
Marketed and Distributed in the United States by LG Electronics U.S.A., Inc. 1000 Sylvan Avenue, Englewood Cliffs, NJ 07632
What should you do with the instructions?
- Read these instructions.
- Keep these instructions.
What should you heed and follow?
- Heed all warnings.
- Follow all instructions.
Where should this TV not be used?
- Do not use this apparatus near water.
How should the TV be cleaned?
- Clean only with a dry cloth.
What should you not block?
- Do not block any ventilation openings.
How should the TV be installed?
- Install in accordance with the manufacturer’s instructions.
Where should this TV not be installed?
- Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
What should you not defeat?
- Do not defeat the safety purpose of the polarized or grounding-type plug.
What is a polarized plug?
A polarized plug has two blades with one wider than the other.
What is a grounding type plug?
A grounding-type plug has two blades and a third grounding prong.
Why are the wide blade or third prong provided?
The wide blade or the third prong are provided for your safety.
While the TV is in FTG Mode, is the Installer Menu still accessible? Yes, the Installer Menu is still accessible using an LG Installer Remote; however, all Installer Menu items will be read-only.
How are FTG Mode via CPU configuration changes made? FTG Mode via CPU configuration changes must be made using a “.tlx” file (typically edited in the Cloud Configuration Tool).
How are FTG Mode via EBL configuration changes made? FTG Mode via EBL configuration changes must be made using the FTG Device Configuration Application.
What do the Channel Map and Installer Menu configuration utilities enable you to do? Channel Map and Installer Menu configuration utilities in both applications enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as necessary.
Based on the initial method used to configure the TV for FTG Mode operation (via CPU or EBL), how must all subsequent changes be transferred? All subsequent changes must be transferred to either the TV CPU or the EBL via a process that is in accordance or compatible with that method.
If it becomes necessary to restore the TV to Pass-through Mode, how can this be done? There are several options that will enable you to restore the TV to Pass-through Mode.
When the TV is configured for FTG Mode via CPU, how is remote management of the FTG Channel Map and FTG Installer Menu settings provided? Remote management of the FTG Channel Map and FTG Installer Menu settings is provided by a Pro:Centric server, via a Clone/Configuration (.tlx) file loaded on the Pro:Centric Admin Client.
When the TV is configured for FTG Mode via EBL, what allows the property’s head end equipment (for example, an FMA-LG102) with b-LAN technology to provide remote management of the FTG Channel Map and FTG Installer Menu settings? The b-LAN module, which is internal to the TV, allows the property’s head end equipment with b-LAN technology to provide remote management of the FTG Channel Map and FTG Installer Menu settings.
In FTG Mode, when is external control only available? External control in FTG Mode is only available with FTG Mode via CPU.
What Installer Menu item determines the availability of external control in accordance with the mode in which the TV is currently operating? Installer Menu item 030 EXTCTL/ACKMASK determines the availability of external control in accordance with the mode in which the TV is currently operating.
By default, is external control prohibited in FTG Mode via CPU? Yes.
How do you allow external control via one of the applicable ports? Set item 030 to allow external control via (only) one of the applicable ports.
To control the TV using an external MPI control device, which port on the TV must be used for communication purposes? To control the TV using an external MPI control device, you must use the TV’s GAME CONTROL/MPI port for communication purposes.
What does Installer Menu item 118 POWER SAVINGS control in these TVs? Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b-LAN module and the GAME CONTROL/MPI port.
What must be done to ensure that the GAME CONTROL/MPI port circuitry is powered, thus enabling MPI communication? Installer Menu item 118 POWER SAVINGS must be set appropriately.
To control the TV using an external TLT control device, which port on the TV must be used for communication purposes? To control the TV using an external TLT control device, you must use the TV’s RS-232C port for communication purposes.
In Application Tuning Mode, where does the TV’s Channel Map reside? In Application Tuning Mode, the TV’s Channel Map resides in an application, such as LG’s Pro:Centric Direct HTML application.
With Pro:Centric Direct, where is the Channel Map created and what is the tuning operation of the TV controlled and restricted based on? With Pro:Centric Direct, the Channel Map is created in the Pro:Centric server’s Admin Client web editor, and the tuning operation of the TV is controlled and restricted based on this Pro:Centric Direct Channel Map.
What may the Pro:Centric server be? The Pro:Centric server may be either a standard server installed on-site or a Pro:Centric Cloud (virtual) server hosted on LG’s Pro:Centric Cloud portal.
What does Application Tuning Mode with the Pro:Centric Direct HTML application provide? Application Tuning Mode with the Pro:Centric Direct HTML application provides the following features:
- Decryption of each Pro:Idiom ® encrypted channel.
- Logical channel tuning of physical RF channels (digital and analog) and IP streams.
- Mapping of RF channels with minor (program) numbers up to 999.
- Start Channel set for RF or IP delivered content.
- Pro:Centric data delivery over RF (on-site Pro:Centric server only) or IP (on-site Pro:Centric server or Pro:Centric Cloud server).
- TV Zoning (Installer Menu items only) and Wi-Fi Zoning options for location-specific configurations.
- External control via either the TV’s GAME CONTROL/MPI port or the TV’s TLT port (RS-232C Control).
What must you use to create the Pro:Centric Direct Channel Map, define channel attributes, and set the Start Channel? You must use the Pro:Centric Direct Admin Client/Channel Map configuration utility to create the Pro:Centric Direct Channel Map, define channel attributes, and set the Start Channel.
How are TV Zoning and Wi-Fi Zoning features supported? TV Zoning and Wi-Fi Zoning features are supported via “.tlx” file—typically a Clone (.tlx) file that has been created from a Master TV Setup.
While the TV is in Application Tuning Mode, is the Installer Menu still accessible? Yes, the Installer Menu is still accessible using an LG Installer Remote; however, all Installer Menu items will be read-only.
While it is possible to update a TV’s Installer Menu and/or Setup Menu settings locally using a USB memory device / Clone (.tlx) file, how are any Pro:Centric Direct configuration changes typically made? Any Pro:Centric Direct configuration changes are typically made remotely via the Pro:Centric server / Pro:Centric Direct Admin Client.
What does the Admin Client’s Channel Map configuration utility enable you to do? The Admin Client’s Channel Map configuration utility enables you to create and edit the Pro:Centric Direct Channel Map.
What does the TV Configuration utility (in conjunction with a Clone [.tlx] file loaded on a server carousel) enable you to do? The TV Configuration utility enables you to make changes to TV Installer Menu and/or Setup Menu settings.
If it becomes necessary to restore the TV to Pass-through Mode, is this possible? Yes, it is possible to restore the TV to Pass-through Mode.
What does Installer Menu item 030 EXTCTL/ACKMASK determine? Installer Menu item 030 EXTCTL/ACKMASK determines the availability of external control in accordance with the mode in which the TV is currently operating.
By default, is external control prohibited in Application Tuning Mode? Yes.
How do you allow external control via one of the applicable ports? Set item 030 to allow external control via (only) one of the applicable ports.
To control the TV using an external MPI control device, which port on the TV must be used for communication purposes? To control the TV using an external MPI control device, you must use the TV’s GAME CONTROL/MPI port for communication purposes.
What does Installer Menu item 118 POWER SAVINGS control in these TVs? Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b-LAN module and the GAME CONTROL/MPI port.
To ensure that the GAME CONTROL/MPI port circuitry is powered, thus enabling MPI communication, how must Installer Menu item 118 POWER SAVINGS be set? Installer Menu item 118 POWER SAVINGS must be set appropriately.
To control the TV using an external TLT control device, which port on the TV must be used for communication purposes? To control the TV using an external TLT control device, you must use the TV’s RS-232C port for communication purposes.
To determine the operating mode of the TV, which buttons should be pressed on the Installer Remote? To determine the operating mode of the TV, press MENU SETTINGS on the Installer Remote.
What does the menu displayed depend on? The menu displayed depends on the operating mode.
If the Function Menu appears, what does this indicate about the TV’s mode? If the Function Menu appears, the TV is in a mode (FTG, ATM, PPV, etc.) that does not allow the end user to change the fundamental TV setup.
While the TV is in this mode, can Installer Menu settings be accessed? Yes, Installer Menu settings can be accessed as read-only.
If the TV setup menus (Quick Settings) appear, what does this show about the TV’s mode? If the TV setup menus (Quick Settings) appear, the TV is in Pass-through Mode.
What LG applications do these TV models support? These TV models support LG’s Pro:Centric Java application, as well as the Pro:Centric Direct HTML application.
May more than one application be implemented at a time? No, only one application may be implemented at a time.
What do both the Pro:Centric Java (GEM) application and the Pro:Centric Direct HTML application enable guests to do? Both the Pro:Centric Java (GEM) application and the Pro:Centric Direct HTML application enable guests to locate and select television entertainment, check the daily weather, view hotel and surrounding amenities, etc. via custom portal interactive menus.
What does the Pro:Centric Java application provide? The Pro:Centric Java application provides multiple templates for portal interactive menus.
What does the Pro:Centric Direct HTML application provide in addition to providing multiple templates for portal interactive menus? The Pro:Centric Direct HTML application also enables you to custom-create portal and application content.
What do Pro:Centric application features include? Pro:Centric application features include:
- Portal and information screens/pages (including a “Welcome” page) that include branding logos.
- An optional customized user interface (custom “skins”).
- Billboards and points-of-interest maps that can be customized to focus on hotel amenities, local attractions and businesses, restaurants, news, events, etc.
- An optional Weather billboard that includes a local radar map, current conditions, and a four-day forecast.
- An interactive channel guide that provides a channel list with channel icons. An electronic program guide (EPG) is an optional feature that displays up to three days of programming information viewable by channel and time.
- Video spooling that enables the hotel to deliver a video file to guest TVs for promotion and information purposes.
In addition to those features indicated above, what features does the Pro:Centric Direct HTML application also offer? The Pro:Centric Direct HTML application also offers the following features:
- Optional messaging features, including notices, ticker text, and ad banners.
- Additional media support, i.e., music accompaniment, for portal displays.
- An optional flight information display.
For each Pro:Centric application, what is provided for customer configuration of portal content? For each Pro:Centric application, an Admin Client web editor/content wizard is provided for customer configuration of portal content.
What do the Pro:Centric Direct Admin Client features include? The Pro:Centric Direct Admin Client features the Pro:Centric Direct Project Editor, which provides design tools (including templates) that enable customization of all portal pages.
Is customized content typically defined by the service integrator and/or hotel administrators? Yes.
Does LG provide hotel-specific content? No.
What provides access to both interactive menus and regular TV features? An LG Pro:Centric-capable TV remote control provides access to both interactive menus and regular TV features.
How do you access the interactive menus on the remote? Press PORTAL on the remote to access the interactive menus.
What may interactive menu options vary on? Interactive menu options may vary, depending on Pro:Centric features enabled for the site and/or customized content.
What does the Pro:Centric Java (GEM) application operate in conjunction with? The Pro:Centric Java (GEM) application operates in conjunction with FTG and PPV Modes.
What does the Pro:Centric Admin Client provide? The Pro:Centric Admin Client provides remote management facilities for downloading boot logo image and software updates as well as facilities for downloading a Clone/Configuration (.tlx) file for FTG Mode via CPU configuration.
What does the Pro:Centric Java application comprise? The Pro:Centric Java application comprises the Pro:Centric interactive menus/features.
How are Pro:Centric application settings managed? Pro:Centric application settings are managed via the Pro:Centric Admin Client for the Java application.
What are the Pro:Centric remote management facilities and application download based on? The Pro:Centric remote management facilities and application download are based on Installer Menu item settings that are used to set up the TV’s Pro:Centric features.
How can the Installer Menu/Pro:Centric server settings be configured? The Installer Menu / Pro:Centric server settings can be configured using one of the methods described below.
When the TV is in a factory default state, what does LG’s First Use Wizard provide? LG’s First Use Wizard provides automated or manual options for configuring the TV’s Pro:Centric server settings.
What does the First Use/EZ-Manager Wizard (i.e., Solution Settings) also provide? The First Use / EZ-Manager Wizard (i.e., Solution Settings) also provides a USB configuration option that enables you to configure a TV for FTG Mode via CPU using a Clone/Configuration (.tlx) file stored on a USB memory device.
What does the “.tlx” file incorporate? The “.tlx” file incorporates FTG Installer Menu settings, including Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL, which are used to set up the TV’s Pro:Centric features.
If the First Use Wizard has been exited and the TV is in Pass-through Mode, which options should be used in accordance with the Pro:Centric server output?
- RF output: Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.
- RF or IP output: Configure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu.
When the TV is in either Pass-through Mode or FTG Mode via CPU, can you leave Installer Menu item 119 DATA CHANNEL set to its default value (255)? Yes.
What does leaving Installer Menu item 119 DATA CHANNEL set to its default value (255) enable? This enables the TV’s Data Channel Auto Search feature to set the DATA CHANNEL value.
If the TV is already in FTG Mode (via CPU or EBL), what should be used to update Installer Menu items #98 Pro:Centric and #119 Data Channel (along with their affiliated fields)? Use the appropriate FTG application to update Installer Menu items #98 Pro:Centric and #119 Data Channel (along with their affiliated fields).
How should the FTG Installer Menu settings be transferred to the TV? Transfer the FTG Installer Menu settings to the TV in accordance with the FTG Mode of configuration.
For FTG Mode via CPU only, is it possible to use the TV’s Data Channel Auto Search feature to set the DATA CHANNEL value? Yes.
What does the Pro:Centric Direct HTML application operate only in? The Pro:Centric Direct HTML application operates only in Application Tuning Mode (ATM).
What does the Pro:Centric Direct Admin Client provide? The Pro:Centric Direct Admin Client provides remote management facilities for downloading boot logo image and software updates as well as facilities for downloading Installer Menu configuration updates via Clone (.tlx) file to the TVs at the property.
Where is the Pro:Centric Direct Channel Map created and maintained? The Pro:Centric Direct Channel Map is created and maintained in the Pro:Centric Direct Admin Client.
What may any Clone file that is loaded on the server for remote configuration only contain? Any Clone file that is loaded on the server for remote configuration may only contain Installer Menu and/or Setup Menu profiles.
What does the Pro:Centric Direct HTML application comprise? The application comprises the Pro:Centric interactive menus/features.
How are Pro:Centric Direct application settings managed? Pro:Centric Direct application settings are managed via the Pro:Centric Direct Admin Client.
What are the Pro:Centric remote management facilities and application download based on? The Pro:Centric remote management facilities and application download are based on Installer Menu item settings that are used to set up the TV’s Pro:Centric features.
How can the Installer Menu/Pro:Centric server settings be configured? The Installer Menu / Pro:Centric server settings can be configured using one of the methods described below.
When the TV is in a factory default state, what does LG’s First Use Wizard provide? LG’s First Use Wizard provides automated or manual options for configuring the TV’s Pro:Centric server settings.
What does the First Use / EZ-Manager Wizard (i.e., Solution Settings) also provide? The First Use / EZ-Manager Wizard (i.e., Solution Settings) also provides a USB configuration option that enables you to configure the TV’s Installer Menu settings using a Clone (.tlx) file stored on a USB memory device.
What Installer Menu items are used to set up the TV’s Pro:Centric features? Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL are used to set up the TV’s Pro:Centric features.
For the automated option referenced above, is this applicable for an on-site Pro:Centric server only? Yes.
If the server is configured on LG’s Pro:Centric Cloud portal, what will you need to complete the Pro:Centric Cloud server setup on the TV? You will need the six-digit installation code for this property.
Where is the installation code generated? The installation code is generated in the Pro:Centric Cloud portal.
If the First Use Wizard has been exited and the TV is in Pass-through Mode, which of the following options should be used in accordance with the Pro:Centric server output?
- RF output: Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.
- RF or IP output: Configure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu.
For an on-site Pro:Centric server only, when the TV is in either Pass-through Mode or Application Tuning Mode, can you leave Installer Menu item 119 DATA CHANNEL set to its default value (255)? Yes.
What does this enable? This enables the TV’s Data Channel Auto Search feature to set the DATA CHANNEL value.
If the TV is already in Application Tuning Mode, what should be used to create and export a Clone (.tlx) file with the appropriate settings for Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL? Use a Master TV of the same model to create and export a Clone (.tlx) file with the appropriate settings for Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL.
How should the Clone file be transferred? Transfer (import) the Clone file to the Target TV.
To transfer the Clone file remotely, what should be used to upload the Clone file to the Pro:Centric server and set up its distribution to the Target TV(s) at the site? To transfer the Clone file remotely, use the appropriate utilities in the Pro:Centric Direct Admin Client to upload the Clone file to the Pro:Centric server and set up its distribution to the Target TV(s) at the site.
For an on-site server only, is there an option to use the TV’s Data Channel Auto Search feature to set the DATA CHANNEL value? Yes.
After the TV is turned ON, what process does it begin and how long may it take for the First Use Wizard to appear? After it is turned ON, the TV begins an initialization process, and it may take several minutes for the First Use Wizard to appear.
What will appear on the screen each time the TV is turned ON? LG’s First Use Wizard, comprising multiple configuration options, will appear on the screen each time the TV is turned ON.
Until when will LG’s First Use Wizard, comprising multiple configuration options, appear on the screen each time the TV is turned ON? Until one of its configuration methods has been completed or the wizard is exited.
Which remote should be used to make selections and complete each step? Use the Installer Remote to make selections and complete each step.
What does the Basic Settings option initiate? The Basic Settings option initiates the Basic Settings Wizard.
What does the Basic Settings Wizard enable you to do? The Basic Settings Wizard enables you to select basic TV settings, including the TV’s language and location, and run Channel Tuning.
What else does the Basic Settings Wizard allow you to do? It also allows you to configure the TV’s network settings, as well as custom portal settings, if desired.
What does the Solution Settings (default) option initiate? The Solution Settings option initiates the EZ-Manager Wizard.
What is the primary purpose of the EZ-Manager Wizard? The primary purpose of the EZ-Manager Wizard is to guide you through the process either of configuring essential Installer Menu items for Pro:Centric operation with a standard on-site Pro:Centric server or setting up configuration for Pro:Centric operation via LG’s Pro:Centric Cloud.
While the EZ-Manager Wizard is intended primarily for Pro:Centric-related configuration, what else does the wizard offer? The wizard also offers Zoning and network configuration options.
In addition to Zoning and network configuration options, what does the EZ-Manager Wizard enable you to do? It enables you to access the TV Manager / USB download options as part of the configuration process, if desired, to perform USB configuration and/or update functions.
What does the IP Environment Settings option enable you to do? The IP Environment Settings option enables you to access the IP Environment Menu to set up network features of the TV, including Pro:Centric and/or Media Share features.
During the configuration process, should the TV power cord be unplugged or the antenna cable or LAN cable (if applicable) removed? No.
Why should these cables not be unplugged or removed during the configuration process? Doing so will interrupt the current step and may corrupt the configuration data.
If you plan to create a customized Master TV Setup using the procedure, what must you be sure to do in order to avoid setup conflicts or setting modes that may cause unintended behavior or restrict the custom setup procedure? Be sure to exit the LG First Use Wizard.
If the First Use Wizard has been completed or exited and therefore does not display, how can it be reactivated? The First Use Wizard can be reactivated; however, this requires that you restore the TV to a factory default condition.
If you would like to enable the SoftAP and/or Beacon Media Share features or select pre-loaded/Smart Launcher applications on a TV that will eventually be configured for FTG Mode, what must you use to do so before the TV is configured for FTG Mode? You will need to use the IP Environment Menu to do so.
Can you access the IP Environment Menu from the First Use Wizard? Yes.
Can you access the IP Environment Menu from the Installer Menu? Yes.
What does the Welcome screen provide? The Welcome screen provides a brief introduction to the First Use Wizard.
How many seconds is the Welcome screen allotted? The Welcome screen is allotted a time frame of 10 seconds.
After those 10 seconds, what proceeds automatically? The Solution Settings / EZ-Manager Wizard proceeds automatically.
If a Pro:Centric server is installed on-site and configured on the system/network and if no location-specific settings are required in the TV, i.e., TV Zone, Wi-Fi Zone, Label, and/or Room Number settings, can the EZ-Manager Wizard proceed through each of the configuration steps with no further user interaction? Yes.
To proceed with the Basic Settings Wizard, which option should be selected/highlighted on the Welcome screen? Select/highlight Basic Settings.
After selecting/highlighting Basic Settings, which buttons should be pressed? Press OK. Then, select Start and press OK to continue.
To proceed with the EZ-Manager Wizard, which option should be selected/highlighted on the Welcome screen? Select/highlight Solution Settings.
After selecting/highlighting Solution Settings, which buttons should be pressed? Press OK. Then, select Start and press OK to continue.
To access the IP Environment Menu, which option should be selected/highlighted on the Welcome screen? Select/highlight IP Environment Settings.
After selecting/highlighting IP Environment Settings, which buttons should be pressed? Press OK. Then, select Start and press OK to continue.
To exit the First Use Wizard, which button should be selected/highlighted at the bottom of the screen? Select/highlight the Exit button at the bottom of the screen.
After selecting/highlighting the Exit button, which button should be pressed? Press OK.
In the exit confirmation screen, what should be selected and which button should be pressed once more on the Installer Remote? Select Exit, and then press OK once more on the Installer Remote.
If you exit the First Use Wizard from the Welcome screen, will any configuration be performed? No.
Will all Installer Menu items retain their default values, including Installer Menu item 119 DATA CHANNEL if you exit the First Use Wizard from the Welcome screen? Yes.
What does the default DATA CHANNEL setting (255) mean? The default DATA CHANNEL setting (255) means that the Pro:Centric remote management feature on this TV will be activated if a Pro:Centric server is installed on-site and the Data Channel value is set during a Data Channel Auto Search.
If you would like to disable the Pro:Centric feature, do both the EZ-Manager Wizard and the IP Environment Menu provide an option to do so? Yes.
Can you disable Pro:Centric by setting the value of Installer Menu item 119 to 0? Yes.
How do I exit the Basic Settings Wizard at any time?
Use the arrow keys on the Installer Remote to select/highlight the button at the top right of the screen, and then press OK. In the exit confirmation screen, select Exit, and then press OK once more on the Installer Remote.
In the Language & Location screen, how do I select my language and location settings?
Use the arrow keys on the Installer Remote to select/highlight each appropriate field in turn—Language or Time Zone—and then press OK. Then, use the up/down arrow keys to select the applicable value from the drop-down list of options for the selected field.
What happens if I allow the wizard to progress without specifying data in the Language & Location screen?
The time zone will be set for “New York” (Eastern Standard Time).
Why is the Country field inaccessible/grayed out in the Language & Location screen?
These models are only available in the US.
When configuring network settings for the TV, can I configure both wired and wireless connections?
Yes, you can configure both wired and wireless connections to the Local Area Network (LAN).
What happens when both an Ethernet cable and a wireless connection are available?
A wired connection is always prioritized over a wireless connection. If an Ethernet cable is connected between the network and the TV’s LAN port, the TV will default to the wired connection. If the Ethernet cable is removed, the TV will then attempt to establish the wireless connection. Whenever the Ethernet cable is reconnected to the TV’s LAN port, the TV will re-establish the wired connection.
How do I skip configuring network settings in the Network Settings screen?
If an Ethernet cable is not currently connected between the TV and the network and you do not want to configure/complete configuration of network settings at this time, you can select/highlight Skip, and press OK on the Installer Remote to continue to the next step.
How do I configure a wired network connection?
a. If not already done, connect the appropriate cable between the TV and the network.
b. Make sure the Wired (Ethernet) option is selected in the Network Connection Type field, and then press OK on the Installer Remote.
c. By default, the TV uses DHCP, and if a LAN is detected, the TV will request an IP address from the DHCP server on the network. If the TV is able to connect to the network, the network configuration data will be displayed on the screen. If the network is not configured for DHCP, or if you want to enable/disable IPv6 or specify static IP configuration data (applicable only for IPv4), continue with steps (d) and/or (e), respectively.
d. (Optional) To enable IPv6, select/highlight the IPv6 field and press OK. Then, select Enabled from the drop-down list of options.
e. (Optional / IPv4 only) If required, you can edit the IP data for this TV as follows:
- De-select the “Automatically Assign IP Address” checkbox under “Advanced Options.”
- For each data entry field: Use the arrow keys on the Installer Remote to select the field and press OK. You can use the number keys on the Installer Remote to direct enter numeric values or use the arrow keys to select the appropriate characters from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
When editing the IP data, how do I separate each octet of an IP address?
You must use the dot “.” key from the virtual keyboard to separate each octet of an IP address.
How do I configure a wireless network connection?
a. Select/highlight the Network Connection Type field, and press OK on the Installer Remote. Then, use the Up/Down arrow keys to select/highlight Wireless (Wi-Fi), and press OK once more.
b. Select/highlight the Wireless (Wi-Fi) Network field, and press OK on the Installer Remote. Then, use the Up/Down arrow keys to select/highlight the desired access point from the drop-down list of available options, or select the “Hidden Network” option at the bottom of the list to specify an access point with a hidden SSID. Press OK once more.
c. Follow the on-screen instructions to complete the appropriate network configuration. Use the Installer Remote to navigate between fields and make entries, etc.
d. (Optional) To enable IPv6, select/highlight the IPv6 field and press OK. Then, select Enabled from the drop-down list of options.
e. Once the wireless network configuration is complete, use the arrow keys on the Installer Remote to select Connect, and then press OK on the Installer Remote to continue.
What is the password requirement if connecting to a secured wireless network?
Make sure you have the network security password—at least eight, but no more than 32 characters—or PIN available if you are attempting to connect to a secured network.
What do I do if I want to add an access point with a hidden SSID?
You will need to direct enter the SSID—up to 32 characters—of the access point.
After the initial connection to a wireless network is established, can I specify static IPv4 configuration data?
Yes, you can. Once the initial connection is established, you can de-select the “Automatically Assign IP Address” checkbox under “Advanced Options,” and then modify the IP data, as required.
What happens to the Connect button in the wireless network configuration once the connection is successful?
The “Connect” button becomes a “Next” button once the connection is successful. The “Connect” button disappears once the connection is successful.
In the Portal Settings screen, how do I specify the Portal Mode and the Portal Auto Start status for the TV?
Use the arrow keys on the Installer Remote to select/highlight each appropriate field in turn—Portal Mode or Portal Auto Start—and then press OK. Then, use the up/down arrow keys to select the applicable value from the drop-down list of options for the selected field.
What are customizable portal settings for?
Customizable portal settings are for TVs that will NOT be configured for Pro:Centric operation.
What happens if the “Customizable Portal” option is selected in the Portal Mode field?
You will be redirected to the IP Environment / Portal Settings Menu when this wizard is complete, so that you can configure the custom portal settings.
What does the Portal Auto Start status control?
The Portal Auto Start status is either “On” (display the portal when the TV is turned ON) or “Off” (do not display the portal when the TV is turned ON).
How do I specify the voice service coverage settings?
In the Voice Service Coverage screen, use the arrow keys on the Installer Remote to select/highlight each appropriate field in turn—LG Service Country or Service Area Zip Code—and then press OK. Then, use the up/down arrow keys to select the applicable value from the drop-down list of options for the selected field.
What is the final step of the Basic Settings Wizard?
The Channel Tuning screen is the final step of the Basic Settings Wizard.
How do I initiate an automated channel scan?
If you would like to initiate an automated channel scan (i.e., a search for all available digital and analog channels), use the arrow keys on the Installer Remote to select the RF tuning band field, and select the appropriate option. Then, press OK. Next, select the Channel Tuning button at the bottom of the screen, and press OK. Tuning progress will be shown in a new Channel Tuning screen. The scan typically takes a few minutes. When the channel scan is complete, the TV will launch the IP Environment Menu.
What if I want to continue with the basic TV setup without running Channel Tuning?
If you would like to continue with the basic TV setup without running Channel Tuning, select the Done button at the bottom of the screen, and press OK. The TV will launch the IP Environment Menu.
What happens after the Basic Settings Wizard is complete?
The IP Environment Menu is always launched after the Basic Settings Wizard is complete (and once Channel Tuning is finished, if applicable). If you selected the “Customized Portal” option in the Portal Settings screen, the IP Environment / Portal Settings Menu will be on display when the IP Environment Menu launches, and you can configure the portal, as desired. If you did not select “Customized Portal,” the IP Environment Menu launches with the Network Menu options on display (default IP Environment Menu launch scenario).
When does the EZ-Manager Wizard initiate?
This section describes the EZ-Manager Wizard that is initiated when you select “Solution Settings” from the First Use Wizard / Welcome screen.
What happens if a Pro:Centric server is installed on-site and configured on the system/network and if no location-specific settings are required in the TV?
You can simply turn ON the TV, and once initiated, the wizard will proceed through each of the configuration steps with no further user interaction.
What happens if I turn OFF the TV while the EZ-Manager Wizard is in progress?
When you turn the TV back ON, a “Diagnostics” screen will be displayed.
What happens if any of the EZ-Manager Wizard configuration steps fails?
You will see a “Diagnostics” screen with an indication of the failure. You will then have the opportunity to reinitiate the configuration process from the previous screen or exit the EZ-Manager Wizard.
What are the TV configuration options available in the TV Configuration Options screen?
- To configure the TV for Pro:Centric operation, select Next.
- To set the optional Zoning features, select Zones & Room Number.
- To configure the TV using a USB memory device, select USB Configuration.
- To set up the network, select Network Settings.
What happens if there is no user action in the TV Configuration Options screen within one minute?
The wizard will automatically continue to the next configuration step.
How do I exit the EZ-Manager Wizard at any time?
Use the arrow keys on the Installer Remote to select/highlight the button at the top right of the screen, and then press OK. In the exit confirmation screen, select the appropriate “Exit” option, and then press OK once more on the Installer Remote.
When exiting the EZ-Manager Wizard, can I save any settings that I have made?
If you choose to exit the EZ-Manager Wizard from the TV Configuration Options screen on, you will have the option to save any settings made by selecting Save & Exit in the exit confirmation screen. Or, you can exit the wizard without saving any settings by simply selecting Exit in the confirmation screen.
How do I disable the Pro:Centric feature of the TV?
Select No Pro:Centric, and then press OK. This will disable the Pro:Centric feature of this TV (i.e., Installer Menu item 119 DATA CHANNEL will be set to 0) and exit the wizard. In the exit confirmation screen, select Exit, and then press OK once more on the Installer Remote.
How do I continue with Pro:Centric configuration?
Select Next (default) and press OK on the Installer Remote.
How do I skip the initial maintenance file download for a Pro:Centric server?
By default, any applicable maintenance (E-Z Installation) files are downloaded as part of the TV configuration. If you would like to skip the initial maintenance file download, select the (Yes) toggle button on the screen and press OK to change the value to (No). Maintenance files will still be downloaded during the daily update event, per Installer Menu item 121 setting.
How do I access the TV Manager / USB download options?
Select USB Configuration.
What fields are available in the Zones, Label, and Room Number screen?
- Wi-Fi Zone
- TV Zone
- Label
- Room Number
What are the default values for the fields in the Zones, Label, and Room Number screen?
The default values are TV Zone and Wi-Fi Zone for the TV Zone and Wi-Fi Zone fields. The Label and Room Number fields are blank by default.
What is required if you intend to use either of the Zoning features—TV Zoning and/or Wi-Fi Zoning—on this TV?
You MUST specify the appropriate values in the TV Zone and/or Wi-Fi Zone fields.
What type of TVs are the zoning features applicable for?
Zoning features are only applicable for TVs that will be configured using a “.tlx” file (local or remote configuration).
What does the Wi-Fi Zone field enable you to do?
It enables you to set a Wi-Fi Zone # so that the TV can be configured with a particular access point’s login data for wireless networking. Login data (i.e., SSID, security type, and security key) may be provided in a Clone/Configuration (.tlx) file.
How do you assign a Wi-Fi Zone?
Navigate to the Wi-Fi Zone field at the top left of the screen, and use the Left/Right arrow keys to specify the desired Wi-Fi Zone # (1–99).
What does the TV Zone field enable you to do?
It enables you to set a TV Zone # so that the TV can be configured with Installer Menu and/or Setup Menu settings intended only for the assigned Zone. The Installer Menu and/or Setup Menu settings may be provided in a Clone/Configuration (.tlx) file. If the TV is being configured for FTG Mode via CPU, the TV Zone # setting also allows the TV to omit channels that have been restricted in the FTG Channel Map.
How do you change the TV Zone from its default value (0)?
Navigate to the TV Zone field, and use the Left/Right arrow keys to specify the desired TV Zone # (1–8).
What does the Label field allow you to do?
It allows you to select a North, South, East, or West text label for this TV.
How do you select a label in the Label field?
Use the Left/Right arrow keys to select the applicable label.
What does the Room Number field allow you to do?
It allows you to specify the number of the room—up to 16 characters—in which the TV is located.
How do you enter a room number?
Navigate to the Room Number field and press OK. You can then use the number keys on the Installer Remote to direct enter a room number, or you can use the arrow keys to select the appropriate alphanumeric character(s) from the pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
What happens to the TV name when you specify a room number?
The TV name (default: “[LG] webOS TV” + the TV’s model name) will be changed to the room number specified here.
After completing the fields in the Zones, Label, and Room Number screen, how do you continue?
When you are ready to continue, use the arrow keys to select Save, and then press OK on the Installer Remote to return to the TV Configuration Options screen. Then, proceed as required from the TV Configuration Options screen.
If there is a Pro:Centric server installed on-site, what should you do?
Select/highlight Standard Pro:Centric Server Settings and press OK. Then, select Next, and press OK once more.
If you will be using LG’s Pro:Centric Cloud solution to configure the TVs at the site for Pro:Centric operation, what should you do?
Select/highlight LG Pro:Centric Cloud Settings and press OK. Then, select Next, and press OK once more.
What are the options for completing Pro:Centric configuration when a server is installed on-site?
- Automated Pro:Centric Configuration
- Manual Pro:Centric Configuration
What are the steps involved in Automated Pro:Centric Configuration?
Let the EZ-Manager Wizard proceed with a series of automated steps to configure the TV for Pro:Centric operation and then to look for the Pro:Centric application and maintenance (E-Z Installation) files to download. The wizard uses a search algorithm to determine the Data Channel and the Pro:Centric Application Mode to set in the TV.
What are the steps involved in Manual Pro:Centric Configuration?
Manually enter the settings (e.g., Data Channel and Pro:Centric Application Mode).
If there is no Pro:Centric Server installed, what can you do?
You can either select the [$\times$] in the top right corner of the screen to exit or select Manual Pro:Centric below to enter the Pro:Centric Server settings manually.
When should you use the manual configuration option to configure the TV’s Pro:Centric server settings?
If the server is not yet configured on the system or if Pro:Centric data delivery will be over IP and there is no Domain Name System (DNS) server.
If there is a DNS server at the site, what can you do?
You can create a “procentric.local” DNS entry with the Pro:Centric server’s IP address.
What must the Pro:Centric server’s port number be set to?
“80” to allow the automated Pro:Centric IP configuration via the EZ-Manager to find the server.
What happens once the Pro:Centric data channel is found and the Pro:Centric Application Mode is determined?
The wizard will advance to a Processing the Pro:Centric Configuration screen, which shows the progress of the data downloads.
What happens if, after completing the search, the TV is unable to find the Pro:Centric data channel?
The wizard will stop and show a Diagnostics screen that enables you to manually return to the previous screen (to reinitiate the configuration) or exit the wizard.
What happens when the Pro:Centric Configuration is complete?
An EZ-Manager Configuration Complete screen is displayed, and after 10 seconds, the wizard exits, and the TV turns OFF.
What options are available on the EZ-Manager Configuration Complete screen?
- Turn Off
- Reboot
How do you configure the appropriate Pro:Centric settings in the TV manually?
- With the Searching for Pro:Centric Server screen on display, use the Left/Right arrow keys on the Installer Remote to select Manual Pro:Centric at the bottom of the screen, and then press OK.
- In the Pro:Centric Manual Configuration screen, you will be able to configure the appropriate Pro:Centric settings in the TV. Use the Up/Down arrow keys on the Installer Remote to navigate between fields.
- In the Pro:Centric Mode field, use the Left/Right arrow keys to select the appropriate Pro:Centric Application Mode—GEM (Java), HTML, or Configuration Only.
- Refer to the appropriate subsection below, depending on the Pro:Centric server configuration, to complete the remaining fields.
What do the PCS150R and later Pro:Centric servers not support?
HRC or IRC cable channel frequencies.
How do you configure the RF Configuration Settings?
- In the Media Type field, use the Left/Right arrow keys to select RF.
- In the Data Channel field, use the Left/Right arrow keys to select the RF channel number that will be used by the Pro:Centric server as its data channel. The Data Channel value can be set from 1 to 135.
How do you configure the IP Configuration Settings?
- In the Media Type field, use the Left/Right arrow keys to select IP.
- The Server Address field provides the option to specify the domain name of the Pro:Centric server instead of the server’s IP address. Use the Left/Right arrow keys to select the desired option—IP Address or Domain Name—for defining the server.
- Depending on your selection in the previous step, either:
- Select the appropriate IP type (either IPv4 or IPv6) in the IP Type field, and then enter the Pro:Centric server IP address in the IP Address field. The IP address must match the IPv4 or IPv6 (as applicable) address that is set in the Pro:Centric server.
- Enter the Pro:Centric server domain name—up to 63 characters (no spaces allowed)—in the Domain Name field. Note that in order for the domain name to be resolved to an IP address, there must be a DNS entry for the domain name.
- Enter the Pro:Centric server port number in the IP Port field. The port number must match the port number that is set in the Pro:Centric server.
How do you enter data in each data entry field?
Use the arrow keys to select the field and press OK. Then, you can either use the number keys on the Installer Remote to direct enter data values, or you can use the arrow keys to select the appropriate number(s)/alphanumeric character(s) from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
How do you enter an IPv6 IP address?
You must use the colon “:” key from the virtual keyboard to separate each group.
Once all fields are completed, what are the two options available?
- To save the data entered and exit the wizard, use the arrow keys to select the [$\times$] button at the top right of the screen, and then press OK. In the subsequent pop-up confirmation window, select Save & Exit, and then press OK once more. The Pro:Centric application and/or E-Z Installation data will be downloaded to the TV at a later time. This option is useful, in particular, if the Pro:Centric server has not yet been configured.
- To initiate a real-time download of Pro:Centric application and/or E-Z Installation data, use the arrow keys to select Search and press OK to verify the configuration data provided in step 3. When the data is verified, the “Search” button becomes a “Next” button. Select Next and press OK to continue.
What are the requirements for the Pro:Centric server data with RF and IP configuration?
- With RF configuration, Pro:Centric server data must be present on the RF channel selected as the TV’s Data Channel in order for you to select “Next.” You will see a “Data Channel Found” message below the Signal Quality indicator.
- With IP configuration, Pro:Centric server data must be present via the wired LAN cable connection in order for you to select “Next.” You will see a “IP Server Found” message below the IP Port field.
What happens if you opt to initiate a real-time download in the last step?
The EZ-Manager Wizard will proceed with the Pro:Centric application and/or E-Z Installation data downloads (you will see a Processing the Pro:Centric Configuration screen).
What happens when the Pro:Centric configuration is complete?
An EZ-Manager Configuration Complete screen is displayed, and after 10 seconds, the wizard exits, and the TV turns OFF.
What are the requirements for configuring the TV’s Pro:Centric configuration when the (virtual) server is configured on LG’s Pro:Centric Cloud portal?
- CPU v4.41.00 or later
- PTC v1.00.015 [US670H0UA models]/PTC v1.00.001 [US670H9UA models] or later
What do you need in order to set up the Pro:Centric Cloud server configuration?
The installation code for this property.
How is the six-digit installation code generated?
In the Pro:Centric Cloud portal.
Who must provide/generate the code?
A user with an Administrator role for this property.
What should you do once you select the “LG Pro:Centric Cloud Settings” option in the Configure Pro:Centric Server screen?
Complete the steps below to connect the TV to the Pro:Centric Cloud server.
How do you connect the TV to the Pro:Centric Cloud server?
- Enter the six-digit installation code in the Installation Code field.
- Use the arrow keys to select Search and press OK to verify the installation code. When the installation code is verified, the “Search” button becomes a “Next” button (you also will see a “Server Found” message below the Installation Code field). Select Next and press OK to continue.
How do you enter the installation code?
Use the arrow keys to select the field, if necessary, and press OK. Then, you can either use the number keys on the Installer Remote to direct enter the installation code, or you can use the arrow keys to select the appropriate numbers from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
What happens once the installation code is verified and you continue?
The EZ-Manager Wizard will proceed with the Pro:Centric application download (you will see a Processing the Pro:Centric Configuration screen).
What happens when the Pro:Centric configuration is complete?
An EZ-Manager Configuration Complete screen is displayed, and after 10 seconds, the wizard exits, and the TV turns OFF.
What do the TV Manager/USB download options enable you to do?
Download configuration, image, video, or software files from a USB memory device to the TV.
What utility can you use to select multiple types of files to be downloaded at one time using one process?
The Ez Download utility.
Where must the applicable files be stored if you wish to perform a software update or download image/icon/video files?
In a folder named “LG_DTV” in the root directory of the USB memory device.
Where should Clone/Configuration (.tlx) files be stored?
In the root directory of the USB device.
What are the steps to take before beginning the USB Configuration process?
- If you intend to use the Zoning feature(s) on this TV, make sure to set the appropriate TV Zone # and/or Wi-Fi Zone # in the EZ-Manager’s Zones, Label, and Room Number screen BEFORE continuing with USB Configuration.
- Ensure the USB device to be used has been formatted with FAT format.
- When creating files to be downloaded, avoid using special characters (?, &, @, etc.) in filenames.
What are the steps involved in USB Configuration via EZ-Manager Wizard?
- With either the TV Configuration Options or the Zones, Label, and Room Number screen on display, proceed as follows to configure the TV using the USB memory device.
- Insert the USB memory device with the appropriate file(s) into either of the TV’s USB ports.
- Use the arrow keys on the Installer Remote to select USB Configuration, and then press OK. You will be redirected to the TV Manager / USB download options.
- If more than one USB memory device is currently connected to the TV, be sure to select the USB device that contains the file(s) you wish to use. If necessary, use the arrow keys on the Installer Remote to select/highlight the USB Device button at the top right of the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the pop-up list of USB devices.
- Select the appropriate option from the TV Manager, and initiate the desired download(s)/ update(s). Download/update progress will be displayed on the screen. Do NOT remove the USB device while downloads/updates are in progress. When the process is complete, the TV will reboot. Upon restart, depending on the type of download(s)/update(s) completed, either the EZ-Manager TV Configuration Options screen will be redisplayed (image, video, and/or software downloads/updates only) or the TV will tune according to the Start Channel setting in the Installer Menu (TV configured with Clone/Configuration file).
- Remove the USB memory device, and verify that the appropriate configuration/download(s)/ update(s) is/are resident on the TV.
What does the Ez Download utility enable you to do?
Select multiple files at one time from the files loaded on a USB memory device.
What types of files can you download to a TV using the Ez Download utility?
- One Clone or FTG Configuration (.tlx) file
- One TV CPU software update
- One PTC software update
- One Pro:Idiom Media Key (.pim) file
- One boot logo image
- Up to 12 (or 10 MB) application background images
- Up to 12 (or 10 MB) images for each hotel directory in a customized portal
- One hotel icon for a customized portal
- One icon for each website shortcut in a customized portal
- One hotel video for a customized portal
What are the steps to take before beginning the Ez Download process?
- Ensure the USB device has been formatted with FAT format.
- Software update, image/icon, video, and Pro:Idiom Media Key files must be stored in a folder named “LG_DTV” in the root directory of the USB memory device. Clone/Configuration (.tlx) files should simply be stored in the root directory of the USB device.
- If you have initiated the Solution Settings / EZ-Manager Wizard, you can use the wizard’s “USB Configuration” option to access the Ez Download utility, if desired.
- If the TV is currently in Pass-through Mode and you intend to use the Zoning feature(s) on this TV for location-specific configuration purposes, make sure to set the appropriate TV Zone # and/or Wi-Fi Zone # in the TV when directed to do so in the procedure below.
- When creating files to be downloaded, avoid using special characters (?, &, @, etc.) in filenames.
What should you avoid doing during a data download?
Unplugging the TV power cord or removing the USB memory device, as doing so may cause the TV to malfunction or harm the USB device, respectively.
What are the steps involved in accessing and using the Ez Download Utility?
- If it is not ON already, turn ON the TV.
- The next step depends on whether the First Use Wizard appears on the screen when you turn ON the TV:
- If the wizard is displayed, you can access the Ez Download utility via the Solution Settings / EZ-Manager Wizard. However, to continue with this procedure and access the Ez Download utility from the TV menus, exit the First Use Wizard. Then, continue with step 3.
- If the wizard is not displayed, go directly to step 3.
- If the TV is currently in Pass-through Mode, you would like to transfer (import) a “.tlx” file to the TV via the Ez Download utility, and you intend to use one or both of the TV’s Zoning feature(s), set the appropriate TV Zone # and/or Wi-Fi Zone # in the TV at this time.
- Insert the USB memory device with the appropriate file(s) into either of the TV’s USB ports.
- To access the TV Manager from the TV menus:
- Press MENU SETTINGS on the Installer Remote to display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is not in Pass-through Mode).
- If the Quick Settings Menu is displayed at the left of the screen (i.e., the TV is in Pass-through Mode), select the All Settings menu icon and press OK to access the advanced TV setup menus.
- Use the arrow navigation keys to select/highlight either the General menu icon from the TV setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times.
- If a password prompt is displayed (i.e., TV Manager Password Protection is enabled in the IP Environment / General Menu), key in the TV Manager password and press OK.
How do you access the TV Manager?
If you accessed the TV Manager via the Solution Settings / EZ-Manager Wizard, you will be returned to the last screen on display before you selected the “USB Configuration” option. If you accessed the TV Manager via the TV menus, you will be returned to program viewing. You can also return/navigate to the TV Manager main screen by selecting < 01 in the top left corner of the Ez Download screen.
If more than one USB memory device is currently connected to the TV, how do you select the correct USB device?
Be sure to select the USB device that contains the file(s) you wish to use. If necessary, use the arrow keys on the Installer Remote to select/highlight the USB Device button at the top right of the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the pop-up list of USB devices.
What is Ez Download?
Ez Download is always selected by default when you initially access the TV Manager. In the Ez Download screen, a list of files/file types is displayed on the left. Remember that image/icon/video, Pro:Idiom Media Key, TV software (CPU), and PTC software files must be stored in the LG_DTV folder and Clone/Configuration (.tlx) files must be stored in the root directory on the USB device. The Ez Download utility will only allow you to select one of each file type for downloading, with the exception of background and hotel directory image files. For example, if there are two files in the Ez Download “Import Clone File” list, you can only select one or the other of those two files.
How do you select a file in the Ez Download utility?
Use the arrow keys on the Installer Remote to select/highlight the appropriate file type field, and then press OK. A list of available files is displayed to the right of the file type fields. In the case of image/ icon/video files, once you select the initial “Download Image File(s)” or “Download Icon File(s)” or “Download Video File(s)” option, you will need to also select the appropriate type of image/icon/video file (boot logo image, background image, etc.) before selecting the image/icon/video file(s) itself/themselves. Then, use the arrow keys to select the desired file(s).
What is the default value for each file type?
The initial default value for each file type is “None.”
What happens after the Ez Download utility is run?
A file is automatically created and stored on the USB device that was used. The file, which will have a “.dzm” file extension, maintains a history of the file(s) previously used with the Ez Download utility.
What happens the next time you use the USB device with the Ez Download utility?
The file(s) selected for the last download will be pre-selected for the current download, thus facilitating the process of configuring additional TVs of this model using the same USB device.
How do you restore the file selections on the Ez Download screen to “None”?
Select the Deselect All button and press OK.
What is displayed above the listing of available TV software and PTC software files?
The current TV software (CPU) or PTC software version.
What should you ensure before applying the software update to the TV?
Ensure the software version of the selected file is the correct version.
What does the (Storage) button do?
You can select the (Storage) button at the top of the Ez Download screen to check the amount of storage available for and currently in use by media (image, icon, and video) files. Storage data will be displayed in a pop-up window. When you are finished, select OK to close the pop-up window.
How do you clear all of the media files currently in storage?
Select the Clear Storage button. Then, in the confirmation pop-up window, select Yes to clear all of the media files, or select No to return to the Ez Download screen without clearing the media files.
What happens if a Clone/Configuration (.tlx) file that includes an FTG Channel Map is selected?
A Channel Tuning / Channel Banner Display field will be displayed at the right of the screen. If the FTG Channel Map comprises RF channels and Aux inputs only (the latter designated by 130-0 through 137-0), you can choose the format for the channel tuning/banner display.
What tuning options are available if the FTG Channel Map comprises RF channels and Aux inputs only?
Use the arrow keys on the Installer Remote to select Logical tuning or Physical tuning. A checkmark will appear at the left of the selected option. Logical tuning is selected by default.
What happens if an FTG Channel Map includes IP channels?
Only logical tuning is available.
What message will be displayed if the selected “.tlx” file does not include an FTG Channel Map?
“No Channel Map in Clone file,” will be displayed at the right of the screen.
How do you start the Ez Download process?
When you are ready to continue, use the arrow keys on the Installer Remote to select Download, and then press OK.
What will be displayed on the screen during the Ez Download process?
Download/update progress.
What should you NOT do while downloads/updates are in progress?
Do NOT remove the USB device.
What happens when the Ez Download process is complete?
An overview of the results will briefly be displayed and then, the TV will reboot.
What should you do after the TV reboots?
Remove the USB memory device, and verify that the appropriate configuration/download(s)/ update(s) is/are resident on the TV.
What happens if you updated the TV configuration with a Clone/Configuration file?
Upon restart, the TV tunes according to the Start Channel setting in the Installer Menu. If a Start Channel is specified, the TV will tune to that channel, though in the case of FTG Mode via CPU configuration, a channel banner will only be displayed if the Start Channel is included in the FTG Channel Map (depending on your selection in step 9, the channel banner will display either the Start Channel’s logical channel number or physical RF channel number). Otherwise, the TV will either return to the last channel tuned (TV in Pass-through Mode) or tune to the first channel in the FTG Channel Map (TV in FTG Mode via CPU).
How are the channels in the FTG Channel Map arranged?
In logical order, regardless of your selection in step 9.
What is the Installer Menu used for?
Use the Installer Menu to set up, change, or view operational settings. This section describes how to access, use, and exit the Installer Menu from the TV itself.
What should you refer to if you are configuring the TV CPU using an FTG Configuration (.tlx) file created using LG’s Cloud Configuration Tool or configuring the EBL locally (.rml) or remotely (via FMA-LG102 / .fma) using the FTG Device Configuration Application software?
You should also refer to the Installer Menu descriptions in this document.
How do you access the Installer Menu?
- Turn ON the TV. If the First Use Wizard appears on the screen when you turn ON the TV, exit the wizard.
- Using an Installer Remote, press MENU SETTINGS repeatedly until the on-screen display of the TV setup menus (if the TV is in Pass-through Mode) or the Function Menu (if the TV is not in Pass-through Mode) no longer toggles, and then press the Installer Menu entry sequence (e.g., 9-8-7-6) + OK to access the Installer Menu.
What is the default Installer Menu entry sequence?
“9876”
What happens if Installer Menu item 000 INSTALLER SEQUENCE has been modified?
The entry sequence may be one of three additional options.
Which Installer Menu item opens first?
The Installer Menu opens with item 000 INSTALLER SEQ 000.
What message will you see if the password (entry sequence) is not entered or registered correctly?
“ENTER PASSWORD 0000”
How do you display the Installer Menu after entering an incorrect password?
Once you re-enter the correct password (e.g., press 9-8-7-6 + OK), the Installer Menu will display.
What happens if the TV is not in Pass-through Mode?
The Installer Menu is accessible as read-only. Also, the TV Zone # will be indicated in the Installer Menu header under the configuration mode indicator.
What will you see in the Installer Menu footer?
You can see the current software versions of the TV.
What do the two 3-character acronyms in the Installer Menu header indicate?
The TV’s current configuration mode.
What are the possible mode identifiers for these TV models?
| Acronym | Description |
|---|---|
| CPU-CTV | (Default) Pass-through Mode with or without Channel Lineup in CPU |
| CPU-FTG | FTG Mode via CPU |
| CPU-P:C | Application Tuning Mode via CPU |
| EBL-FTG | FTG Mode via EBL |
| EBL-LNT | SONIFI PPV Mode |
| MPI-EXT | External MPI Control |
| PTC-CTV | Pass-through Mode with Channel Map in PTC |
How do you navigate within the Installer Menu?
Use the Up/Down arrow keys on the Installer Remote to sequence through the available menu items, or access an item directly by keying in the item number and then pressing MENU SETTINGS.
How do you access the SLEEP TIMER option (item 015)?
Press 0-1-5 + MENU SETTINGS.
Why are some Installer Menu item numbers missing?
Installer Menu items not relevant to these TV models are not present in the Installer Menu.
Why are items that are dependent on other Installer Menu item settings not initially accessible?
For example, item 046 STRT AUX SRCE will not display in the Installer Menu unless item 004 STRT CHANNEL is set to 0.
How do you change an Installer Menu item value?
Use the Left/Right arrow keys on the Installer Remote to select the appropriate value, or direct enter a valid value.
How do you save the new setting?
Press OK once on the Installer Remote.
How do you modify additional items?
Use the Up/Down arrow keys to navigate to a new Installer Menu item or access an item directly.
Will invalid values be saved?
No.
What should you do in order for Installer Menu item changes to be saved?
You must press OK as indicated above and then exit the Installer Menu.
What should you never do while in the Installer Menu?
Never remove power from the TV.
What might the Installer Menu settings affect?
Options available from the TV setup menus or the Function Menu.
How do you exit the Installer Menu and activate settings?
After you have saved all desired Installer Menu item changes (i.e., press OK once on the Installer Remote to save changes), press OK again to exit the Installer Menu.
Where are any changes you make stored?
Non-volatile memory.
What happens each time you exit the Installer Menu in Pass-through Mode?
All V-Chip (Parental Control) settings in the TV are reset to their default values.
What happens to the Lock System if previously enabled from the Safety Menu when you exit the Installer Menu in Pass-through Mode?
It will now be disabled.
What happens to the individual Parental Control settings when you exit the Installer Menu in Pass-through Mode?
They will be restored to default values.
What is the function of Installer Menu Item 000 (INSTALLER SEQUENCE)?
Specifies entry sequence to the Installer Menu.
What are the possible values for Installer Menu Item 000 (INSTALLER SEQUENCE)?
| Value | Entry Sequence |
|---|---|
| 0 | 9876 |
| 1 | 4321 |
| 2 | 1478 |
| 3 | 3698 |
What is the function of Installer Menu Item 001 (POWER MANAGE/Power Management)?
As an energy saving feature, this item determines the number of hours, in the range 1 to 7, of inactivity allowed, either at the TV control panel or from the remote, before the TV automatically turns itself OFF. In addition to Power Management setting, values 8 to 15 determine the availability of the Force TV Reboot with IR Remote feature when Installer Menu item 002 AC ON is set to 1, 3, 17, or 19.
What are the possible values for Installer Menu Item 001 (POWER MANAGE/Power Management)?
| Value | Power Mgmt | Force TV Reboot |
|---|---|---|
| 0 | Disabled | Disabled |
| 1 | 1 hour | Disabled |
| 2 | 2 hours | Disabled |
| 3 | 3 hours | Disabled |
| 4 | 4 hours | Disabled |
| 5 | 5 hours | Disabled |
| 6 | 6 hours | Disabled |
| 7 | 7 hours | Disabled |
| 8 | Disabled | Enabled |
| 9 | 1 hour | Enabled |
| 10 | 2 hours | Enabled |
| 11 | 3 hours | Enabled |
| 12 | 4 hours | Enabled |
| 13 | 5 hours | Enabled |
| 14 | 6 hours | Enabled |
| 15 | 7 hours | Enabled |
How do you force the TV to reboot while it is ON?
- Press and hold the POWER key on the Installer Remote for at least five seconds, and then release it.
- Within two seconds of releasing the POWER key, press the numeric key sequence 3-1-4 (you will have two seconds to press each numeric key).
What happens during the reboot process?
The TV will initiate an update event. After reboot, the TV returns to its ON state.
When are values 8 to 15 applicable for Installer Menu Item 001 (POWER MANAGE/Power Management)?
With PTC v1.00.028 (US670H0UA models)/PTC v1.00.014 (US670H9UA models) or later.
What is the function of Installer Menu Item 002 (AC ON/AC Power Switchable)?
Determines the status of the TV when AC power is applied.
What should you set Installer Menu Item 002 (AC ON/AC Power Switchable) to for standard TV turn ON/OFF operation?
0 (default)
What should you set Installer Menu Item 002 (AC ON/AC Power Switchable) to if you would like the TV to turn ON the first time AC power is applied, after which the TV will be configured for standard ON/OFF operation?
16
What happens if Installer Menu Item 002 (AC ON/AC Power Switchable) is set to 1 or 17 (Always ON)?
The TV will turn ON when AC power is applied. Pressing the POWER button is not necessary.
When is it desirable to set Installer Menu Item 002 (AC ON/AC Power Switchable) to 1 or 17 (Always ON)?
If the TV is plugged into a switched AC outlet (i.e., a set-top box).
What happens if the Pro:Centric application is loaded (i.e., item 098 PRO:CENTRIC is not set to 0) and Installer Menu Item 002 (AC ON/AC Power Switchable) is set to 1 or 17 (Always ON)?
The TV will reboot and initiate an update once every 24 hours. During the update event, the TV checks for and downloads any available updates from the Pro:Centric server (item 119 DATA CHANNEL set from 1 to 135, 253, or 254). The time at which this event occurs depends on the setting of item 121 UPDATE TIME HR.
What happens after the update cycle is complete?
The TV completes the reboot and returns to its ON state.
What happens if Installer Menu Item 002 (AC ON/AC Power Switchable) is set to 1 or 17 (Always ON)?
The TV does not respond to ON/OFF commands from either the remote or the display panel, and the Sleep Timer is also nonfunctional.
What should you set Installer Menu Item 002 (AC ON/AC Power Switchable) to to enable the Instant ON feature?
2, 3, 18, or 19
What does the Instant ON feature allow?
The TV to turn ON when AC power is applied, but with video and audio muted (Muted ON). The TV remains powered ON while appearing to be OFF.
What happens when you press the POWER button when the Instant ON feature is enabled?
It toggles off/on the video and audio mutes, so that the TV appears to turn ON instantly.
What do values 2 and 3 represent for Installer Menu Item 002 (AC ON/AC Power Switchable)?
Standard Instant ON functionality; i.e., when AC power is applied, the TV is in a Muted ON state.
What happens if Installer Menu Item 002 (AC ON/AC Power Switchable) is set to 18 or 19?
The Instant ON feature allows the TV to turn ON, without muting video and audio, when AC power is initially applied.
What happens when Installer Menu Item 002 (AC ON/AC Power Switchable) is set to Instant ON with reboot (value 2 or 18)?
The TV will reboot and, if applicable (i.e., item 119 DATA CHANNEL set from 1 to 135, 253, or 254), check for and download any available updates from the Pro:Centric server at every turn OFF.
When is Instant ON with reboot not recommended?
If the TV will be configured with a resident application.
What happens when Installer Menu Item 002 (AC ON/AC Power Switchable) is set to Instant ON without reboot (value 3 or 19)?
The TV will not reboot to check for and download updates at turn OFF, with the following exception: the first time the TV is turned OFF after this item is set to 3 or 19, the TV will reboot and initiate an update event (Data Channel Auto Search and/or check for and download of updates).
When is Instant ON without reboot recommended?
If the TV will be configured with a resident application.
How is the standard check for and download of updates controlled in Instant ON without reboot mode?
Under application control.
What will happen when Installer Menu Item 002 (AC ON/AC Power Switchable) is set to 2, 3, 18, or 19?
The TV also will reboot and initiate an update event once every 24 hours.
What will the TV do during the update event?
As applicable, performs a Data Channel Auto Search (item 119 set to 255) and/or checks for and downloads any available updates from the Pro:Centric server (item 119 set from 1 to 135, 253, or 254). The time at which this event occurs depends on the setting of item 121 UPDATE TIME HR.
What happens once the update cycle is complete?
The TV completes the reboot and returns to its Muted ON state.
When is Instant ON not supported?
When the TV is in MPI-EXT Mode, EBL-LNT Mode, or FTG Mode via EBL.
What is the function of Installer Menu Item 003 (BAND/AFC/Tuning Band)?
Selects the RF band used by the NTSC tuner.
What are the possible values for Installer Menu Item 003 (BAND/AFC/Tuning Band)?
| Value | RF Band |
|---|---|
| 0 | Broadcast |
| 1 | Cable (default) |
| 2 | HRC |
| 3 | IRC |
What should you do before tuning channels or running Channel Tuning (Channel Search)?
Determine the RF band used by the RF distribution system, and then select the appropriate value for this item.
What is the function of Installer Menu Item 004 (STRT CHANNEL/Start Channel)?
If active, this function allows you to determine the initial Major Start Channel number when the TV is turned ON.
Why is the Start Channel function useful?
This feature is useful for an in-house information channel, since the TV would always select that channel when it is turned ON.
What will happen if Installer Menu Item 004 (STRT CHANNEL/Start Channel) is set to 255?
The last channel tuned before the TV was turned OFF will be the channel tuned when the TV is turned ON again.
What are the possible values for Installer Menu Item 004 (STRT CHANNEL/Start Channel)?
| Value | Channel |
|---|---|
| 0 | Aux |
| 1 – 125 | Major Ch. # |
| 126 | Map to Major CH 3 |
| 127 | Map to Major CH 4 |
| 253 | IP Start Channel |
| 255 | Last Channel |
What should you remember to set for a digital (ATSC) Start Channel?
Item 104 to the Minor Start Channel number.
What should you make sure to also set if setting Installer Menu Item 004 (STRT CHANNEL/Start Channel) to 0 (Aux)?
Item 046 STRT AUX SRCE to the appropriate value.
When are values 126 and 127 mapped for Installer Menu Item 004 (STRT CHANNEL/Start Channel)?
Only in SONIFI PPV Mode.
How can the IP Start Channel be set?
Only in the Cloud Configuration Tool, which is typically used to configure TV CPUs for FTG Mode.
What applies for the additional Major Channel number range of 128 – 135 in Physical tuning and 128 – 999 in Virtual tuning mode?
The same applies.
What will be visible in the (read-only) Installer Menu when the TV is in FTG Mode via CPU?
The appropriate values.
What will Installer Menu Item 004 (STRT CHANNEL/Start Channel) show for an IP Start Channel?
Value 253, the IP address, and the port number.
What will Installer Menu Item 004 (STRT CHANNEL/Start Channel) show for an RF Start Channel?
The channel’s Major and Minor numbers.
How is the Start Channel set if the TV is being configured for Application Tuning Mode operation with Pro:Centric Direct?
In the Pro:Centric Direct Admin Client, and Installer Menu item 004 is automatically updated accordingly.
What will be visible in the (read-only) Installer Menu when the TV is in Application Tuning Mode?
The appropriate values.
What will Installer Menu Item 004 (STRT CHANNEL/Start Channel) show for an IP Start Channel in Application Tuning Mode?
Value 253, the IP address, and the port number.
What will Installer Menu Item 004 (STRT CHANNEL/Start Channel) show for an RF Start Channel in Application Tuning Mode?
The channel’s Major and Minor numbers.
What is the function of Installer Menu Item 005 (CHAN LOCK/Channel Lock)?
Channel Lock is ideal if the system must always be on the same channel.
What happens if Installer Menu Item 005 (CHAN LOCK/Channel Lock) is set to 1?
Channel Lock is enabled and it is not possible to change channels.
What happens if Installer Menu Item 005 (CHAN LOCK/Channel Lock) is set to 0 (default)?
Channel Lock is disabled.
What Installer Menu item is the Channel Lock feature generally used in connection with?
Item 004 STRT CHANNEL where the Start Channel may, for example, be set to 3 or 4.
What happens if the Start Channel is 3 and Channel Lock is enabled?
The TV will remain locked on channel 3.
Why is the scale used for Installer Menu Items 007, 008, and 009 0 – 63?
For legacy reasons.
What will the PTC software do with the 0 – 63 scale used for Installer Menu Items 007, 008, and 009?
Translate this to the 0 – 100 scale used by the TV.
How do you translate a TV volume level to the Installer Menu value?
Use the following formula: Installer Value = TV Value x 63 / 100 Enter only the whole number (disregard fractions).
What is the function of Installer Menu Item 007 (STRT VOLUME/Start Volume)?
This function allows you to determine the initial volume level setting on the TV when it is turned ON.
What is the range of values for Installer Menu Item 007 (STRT VOLUME/Start Volume)?
0 to 63, 255
What will happen if Installer Menu Item 007 (STRT VOLUME/Start Volume) is set to 255?
The last TV volume level before the TV was turned OFF will be the current volume level when the TV is turned ON again.
What is the factory default TV volume level (i.e., when AC power is initially applied) for these TV models?
20
What happens if AC power is removed/disconnected and then reapplied to the TV while Installer Menu Item 007 (STRT VOLUME/Start Volume) is set to 255?
The TV volume level will revert to 20 when the TV is turned ON again, with the following exceptions: for item 002 AC ON settings 16 – 19, the TV volume level will remain at the last volume level.
What is the function of Installer Menu Item 008 (MIN VOLUME/Minimum Volume)?
This function determines the minimum volume level allowable with the Volume (VOL) Up/Down control.
What is the value range for Installer Menu Item 008 (MIN VOLUME/Minimum Volume)?
From 0 to 63
What is the factory default value for Installer Menu Item 008 (MIN VOLUME/Minimum Volume)?
0, which provides the full range of TV volume control, if item 009 MAX VOLUME is set to 63.
What is it recommended to do for Installer Menu Item 008 (MIN VOLUME/Minimum Volume)?
Set the same value on every TV.
Can the minimum volume level have a value setting higher than the maximum volume level?
No.
What is the function of Installer Menu Item 009 (MAX VOLUME/Maximum Volume)?
This function determines the maximum volume level allowable with the Volume (VOL) Up/Down control.
What is the value range for Installer Menu Item 009 (MAX VOLUME/Maximum Volume)?
0 to 63, with 63 as the default, which provides the full range of TV volume control, if item 008 MIN VOLUME is set to 0.
What is it recommended to do for Installer Menu Item 009 (MAX VOLUME/Maximum Volume)?
Set the same value on every TV.
Can the maximum volume level have a value setting lower than the minimum volume level?
No.
What is the function of Installer Menu Item 010 (MUTE DISABLE)?
Enables or disables the sound Mute function.
What will happen if Installer Menu Item 010 (MUTE DISABLE) is set to 0 or 2?
Sound can be muted.
What will happen if Installer Menu Item 010 (MUTE DISABLE) is set to 1 or 3?
Sound cannot be muted.
What will happen if Installer Menu Item 010 (MUTE DISABLE) is set to 2?
When the TV volume is either 0 or muted, the Volume Mute icon will remain visible on the screen.
What will happen if Installer Menu Item 010 (MUTE DISABLE) is set to 3?
When the TV volume is 0, the Volume Mute icon will remain visible on the screen.
When are values 2 & 3 applicable for Installer Menu Item 010 (MUTE DISABLE)?
With CPU v4.43.50 or later and PTC v1.00.017 (US670H0UA models)/PTC v1.00.003 (US670H9UA models) or later.
What happens if Installer Menu Item 015 (SLEEP TIMER) is set to 1?
The Sleep Timer feature is enabled and available to the end user.
What happens if Installer Menu Item 015 (SLEEP TIMER) is set to 0?
The Sleep Timer feature is disabled.
What happens if Installer Menu Item 016 (EN TIMER/Enable On/Off Timers) is set to 1?
The Timer function is enabled and available to the end user.
What happens if Installer Menu Item 016 (EN TIMER/Enable On/Off Timers) is set to 0?
On/Off timers are disabled.
What must be set in order for timers to be used?
The TV clock.
What happens if Installer Menu Item 017 (ALARM) is set to 1?
The Alarm feature is enabled and available to the end user in the Function Menu (i.e., the TV is not in Pass-through Mode).
What happens if Installer Menu Item 017 (ALARM) is set to 0?
The Alarm feature is disabled.
What must be set before the Alarm feature will work?
The TV clock.
What is the function of Installer Menu Item 020 (FEATURE LEVEL)?
Determines an additional IR code scheme to which the TV will respond, allowing for the use of unique IR codes based on “bed number” in a multi-TV single room installation.
What should you do before setting Installer Menu Item 020 (FEATURE LEVEL)?
First determine the IR mode; then select the bed number.
What are the possible values for Installer Menu Item 020 (FEATURE LEVEL)?
| Value | IR Mode | Bed # |
|---|---|---|
| 0 | Disabled | N/A |
| 16 – 31 | Multi-code Remote | 1 – 16 |
When are values 25 to 31 applicable for Installer Menu Item 020 (FEATURE LEVEL)?
With PTC v1.00.015 (US670H0UA models)/PTC v1.00.001 (US670H9UA models) or later.
What should you refer to for further information on Installer Menu Item 020 (FEATURE LEVEL)?
Documentation for the accessory package that includes the multi-code remote.
What happens if Installer Menu Item 021 (V-CHIP/Parental Control) is set to 1?
V-Chip (Parental Control) is activated and available to the end user to filter and control or otherwise restrict programming content that can appear.
What happens if Installer Menu Item 021 (V-CHIP/Parental Control) is set to 0?
The V-Chip feature is turned off (not available to end user); no programming restrictions can be set.
What is the function of Installer Menu Item 022 (MAX BLK HRS/Maximum Block Hours)?
Sets hours from 0 to 99 for the maximum number of Parental Control blocking hours that can be set in the Function Menu (i.e., the TV is not in Pass-through Mode).
What is the default setting for Installer Menu Item 022 (MAX BLK HRS/Maximum Block Hours)?
12 blocking hours
When is Installer Menu Item 022 (MAX BLK HRS/Maximum Block Hours) not available in the Installer Menu?
When item 021 V-CHIP is set to 0 or when item 084 PERMANENT BLK is set to 1.
What happens if Installer Menu Item 023 (POWER ON CC) is set to 0?
Closed captions are off when the TV is turned ON.
What happens if Installer Menu Item 023 (POWER ON CC) is set to 1?
The closed caption setting selected before the TV was turned OFF will be the current caption setting when the TV is turned ON again.
What happens if Installer Menu Item 023 (POWER ON CC) is set to 2 (Start)?
Specify closed caption settings, for both analog and digital channels, when the TV is turned ON. When this item is set to 2, a submenu is displayed in the Installer Menu, and you can select the desired closed caption start setting for analog and digital channels.
What is Value 2 applicable with?
Value 2 is applicable with PTC v1.00.017 (US670H0UA models)/PTC v1.00.003 (US670H9UA models) or later.
How do you access the submenu for the digital channel closed caption setting?
To access the submenu, with item 023 on display in the Installer Menu, press MENU SETTINGS on the Installer Remote (without pressing a numeric key before it). Once in submenu, use the Up/ Down arrow keys on the Installer Remote to navigate between the ANALOG CC and DIGITAL CC fields, and use the Left/Right arrow keys to select the appropriate value in each field. To exit the submenu and return to the main menu item 023, press MENU SETTINGS again.
What does item 028, CH. OVERIDE (Channel Override), do?
This item either allows or restricts tuning of channels that are NOT in the PTC Channel Map. If set to 1, end users can tune channels that are not in the PTC Channel Map by direct keypad entry. If set to 0, end users are restricted to only the channels that are in the PTC Channel Map. In the case of CPU-CTV Mode, there are no channels in the PTC Channel Map; therefore, direct keypad entry is not available. Also, when this item is set to 0, the PTC Channel Map (PTC-CTV Mode)/CPU channel lineup (CPU-CTV Mode) is locked, and end user access to channel settings in the TV setup menus is restricted.
When is item 028 not applicable?
This item is not applicable when the TV is in FTG Mode or Application Tuning Mode.
What does item 029, REMAP AUX INPS, do?
Set to 1 to remap the PTC’s direct tune channels for Aux inputs from 13x to 9x. This allows 2-digit only tuning systems (i.e., legacy On Command Video™) to direct tune Aux inputs.
When is item 029 not applicable?
This item is not applicable when the TV is in FTG Mode or Application Tuning Mode.
What does item 030, EXTCTL/ACKMASK, do?
Determines status of MPI ACK Mask feature, as well as availability of external control either via MPI (using MPI port) or via TLT (using RS-232C Control port).
What are Values 2 to 5 (Ext Ctrl) applicable with?
Values 2 to 5 (Ext Ctrl) are applicable with CPU v4.46.60 or later and PTC v1.00.022 (US670H0UA models)/PTC v1.00.008 (US670H9UA models) or later.
What is item 031, POLL RATE?
MPI Communication Parameter. Selects the poll rate for MPI. Step size of 16 ms. Changing from default may affect communication via MPI.
What is item 032, TIMING PULSE?
MPI Communication Parameter. Sets the baud rate for MPI. Step size of 4.3 uS. Changing from default may affect communication via MPI.
What does item 035, HDMI1 ENABLE, do?
Set to 1 to enable HDMI 1 input in DTV Mode. Set to 2 to enable HDMI 1 input in PC Mode. Set to 0 to disable display panel HDMI 1 input.
What does item 041, SIMPLINK EN, do?
Set to 0 to disable the SIMPLINK feature. Set to 1 to enable SIMPLINK functionality (does not enable remote control access to the SIMPLINK Menu).
What happens when item 041, SIMPLINK EN, and item 042 AUTO INPUTS are enabled?
HDMI inputs will be detected by SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
What does ARC functionality require?
ARC functionality requires that SIMPLINK be enabled.
What does item 042, AUTO INPUTS, do?
Determines the Aux inputs for which auto-sensing is enabled. Set to 0 to disable auto-sensing for all available inputs. Set to 255 to enable auto-sensing for all available inputs.
What is required for auto-sensing to be enabled for an input?
That input must also be enabled in the Installer Menu. For example, to enable auto-sensing for HDMI 1, item 035 HDMI1 ENABLE must also be set to 1 or 2.
What does item 046, STRT AUX SRCE (Start Aux Source), do?
Sets the starting Aux source. When turned ON, the TV will tune to the starting Aux source if item 004 STRT CHANNEL is set to 0.
| Number | Source |
|---|---|
| 3 | HDMI 1 |
| 5 | HDMI 2 |
| 7 | HDMI 3 |
| 255 | Last Aux |
What must be done in order for an Aux input to be selected as the starting Aux source?
The input also must be enabled in the Installer Menu.
When is item 046 not available in the Installer Menu?
Unless item 004 STRT CHANNEL is set to 0.
What does item 047, AUX STATUS, do?
Controls the MPI status channel response for Aux sources. Set to 1 for the Aux source to be reported as its channel number. Set to 0 for the Aux source to be reported as channel 0.
What does item 049, DIS. AUDIO M. (Disable Audio Menu), do?
Determines the availability of the Sound Out (Audio) Menu in the TV menus. Also determines the default Audio Mode when TV is turned ON.
| Value | Sound Out Menu Status | Default Audio Mode at TV Turn ON |
|---|---|---|
| 0 (default) | Enabled | TV Speaker |
| 1 | Disabled | TV Speaker |
| 2 | Enabled | External Speaker (Optical) |
| 3 | Disabled | External Speaker (Optical) |
| 4 | Enabled | LG Sound Sync (Optical) |
| 5 | Disabled | LG Sound Sync (Optical) |
| 6 | Enabled | LG Sound Sync (Wireless/BT) |
| 7 | Disabled | LG Sound Sync (Wireless/BT) |
| 8 | Enabled | TV Speaker + Audio Out (Optical) |
| 9 | Disabled | TV Speaker + Audio Out (Optical) |
| 10 | Enabled | External Speaker (HDMI ARC) |
| 11 | Disabled | External Speaker (HDMI ARC) |
| 16 | Enabled | TV Speaker + BT Surround Sound |
| 17 | Disabled | TV Speaker + BT Surround Sound |
When are values 10 & 11 only available?
If item 041 SIMPLINK EN is set to 1 (enabled).
What happens if a SIMPLINK-enabled device is connected to the TV and item 041 SIMPLINK EN is set to 1 (enabled)?
The SIMPLINK device Audio Mode will have priority over the setting of this item when the TV is turned ON.
What does item 053, DIS. CH-TIME (Disable Channel-Time Banner), do?
Set to 1 to disable display of the TV’s native Channel-Time banner when a custom channel label/channel information will be provided by the MPI command. Set to 0 to enable display of the TV’s native Channel-Time banner.
When is item 053 not applicable?
When the TV is in FTG Mode or Application Tuning Mode.
What does item 069, EN. CH-T COL. (Enable Display Characters Custom Color), do?
Set to 1 to enable custom color for MPI display characters. Set to 0 to disable custom color for MPI display characters.
What does item 070, FOR. CH-TIME (Display Characters Foreground Color), do?
Set the foreground color for MPI display characters according to the following color chart:
| Value | Color |
|---|---|
| 0 | Black |
| 1 | Blue |
| 2 | Green |
| 3 | Cyan |
| 4 | Red |
| 5 | Violet |
| 6 | Yellow |
| 7 | White |
What happens if the foreground and background colors for the display characters are the same?
The background will be transparent.
What messages do items 070 FOR. CH-TIME and 071 BCK. CH-TIME also apply to?
The “Channel Not Available” message if item 073 CH NOT AVBLE is set to 1 (enabled).
When are items 070 FOR. CH-TIME and 071 BCK. CH-TIME only available in the Installer Menu?
When item 069 EN. CH-T COL. is set to 1.
What does item 071, BCK. CH-TIME (Display Characters Background Color), do?
See description for item 070 FOR. CH-TIME above. The color chart is the same for both items.
What does item 073, CH NOT AVBLE (Channel Not Available), do?
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL NOT AVAILABLE” message is displayed when the end user attempts to direct tune a channel that is not included in the channel lineup.
When is item 073 not available in the Installer Menu?
When item 028 CH. OVERIDE is set to 1.
When is item 073 only applicable?
When the TV is in PTC-CTV Mode.
What does item 075, REVERT CH (Revert to Start Channel), do?
If set to 1 and loss of MPI communication occurs, the TV automatically tunes to the specified Start Channel.
When is item 075 not available in the Installer Menu?
When item 004 STRT CHANNEL is set to 255. This item also is not available in the Installer Menu when item 004 STRT CHANNEL is set to 0 and 046 STRT AUX SRCE is set to 255.
What is item 078, UPN MSB (UPN Most Significant Byte)?
User programmable number, most significant byte readable by MPI command.
Is item 078 linked to the serial number?
No.
What is item 079, UPN MSB-1 (UPN Most Significant Byte-1)?
User programmable number, most significant byte-1 readable by MPI command.
Is item 079 linked to the serial number?
No.
What is item 080, UPN MSB-2 (UPN Most Significant Byte-2)?
User programmable number, most significant byte-2 readable by MPI command.
Is item 080 linked to the serial number?
No.
What is item 081, UPN LSB (UPN Least Significant Byte)?
User programmable number, least significant byte readable by MPI command.
Is item 081 linked to the serial number?
No.
What does item 082, CHKSUM ERROR (Checksum Error), do?
Enforces rigid MPI checksum validation. Set to 1 for validation. Set to 0 to disable (does not check checksum on MPI async port). SPI is always checked.
What does item 083, HANDSHK TIME (Handshake Time), do?
Determines the MPI timing requirement of the (STB’s) MPI command to follow the end of the transmission of the (display’s) MPI Status Response. Value range is 0 to 5. Changing from default may affect communication via MPI.
(Handshake Time = 25.5 ms + [25.5 ms x item value])
What does item 084, PERMANENT BLK (Permanent Block), do?
Allows Parental Control blocking schemes to be permanent by disabling the end user’s ability to limit blocking hours in the Function Menu. Set to 1 to install Parental Control restrictions permanently. Set to 0 for end user-specified hours control of blocking schemes.
When is item 084 not available in the Installer Menu?
When item 021 V-CHIP is set to 0.
What does item 088, EN NOISE MUTE (Enable Noise Mute), do?
Applicable for analog channels only. If set to 1, audio mutes if no signal is present.
What does item 090, KEY LOCK, do?
If set to 1, Key Lock is enabled, which means that the display panel power button function will be locked, i.e., non-functional. Set to 0 to disable Key Lock. Note that all IR features remain functional regardless of this setting.
What does item 091, HDMI2 ENABLE, do?
Set to 1 to enable HDMI 2 input in DTV Mode. Set to 2 to enable HDMI 2 input in PC Mode. Set to 0 to disable display panel HDMI 2 input.
What does item 092, HDMI3 ENABLE, do?
Set to 1 to enable HDMI 3 input in DTV Mode. Set to 2 to enable HDMI 3 input in PC Mode. Set to 0 to disable display panel HDMI 3 input.
What does item 094, SAP MENU EN (2nd Audio Program), do?
Set to 1 to enable the SAP feature in the Function Menu (i.e., the TV is not in Pass-through Mode). Set to 0 to disable the SAP feature in the Function Menu.
What does item 096, DEF. ASP. RATIO (Default Aspect Ratio), do?
Selects the aspect ratio to be set as default each time the TV is turned ON:
| Value | Aspect Ratio |
|---|---|
| 0 | Set By Program |
| 1 | 4:3 |
| 2 (default) | 16:9 |
| 3 | Just Scan |
| 4 | Zoom |
When is item 096 not available in the Installer Menu?
When item 106 is set to 1.
What does item 097, AUDIO OUTPUT, do for US670H0UA models?
Determines availability and signal type/level (fixed speaker, variable speaker, or fixed line level) of the audio output to be used by external audio equipment connected to the SPEAKER OUT / LINE OUT jack on the TV. Set to 0 to disable audio output.
| Value | Status | Speaker Output (typical 8Ω impedance) |
|---|---|---|
| 1 | Fixed | 0.01 Watts |
| 2 | Fixed | 0.03 Watts |
| 3 | Fixed | 0.05 Watts |
| 4 | Fixed | 0.10 Watts |
| 5 | Fixed | 0.20 Watts |
| 6 | Fixed | 0.50 Watts |
| 7 (default) | Fixed | 1.00 Watt |
| 8 | Control with volume | |
| 9 | Fixed line level (typically 400 mVrms ± 40 mVrms @10KΩ) output |
What does item 097, AUDIO OUTPUT, do for US670H9UA models?
Determines availability of the analog audio output to be used by external audio equipment connected to the AUDIO LINE OUT jack on the TV. Set to 0 to disable audio output.
| Value | Status | Line Output |
|---|---|---|
| 9 | Fixed line level (typically 400 mVrms ± 40 mVrms @10KΩ) output | |
| 10 | Control with volume |
What does item 098, PRO:CENTRIC, do?
Selects the Pro:Centric Application Mode. Set to 0 (default) to disable the Pro:Centric application. Set to 2 for GEM (Java Application) Mode. Set to 3 for HTML Mode.
What should be done once you exit the Installer Menu after setting item 098?
Turn OFF the TV for at least one minute to initiate the Pro:Centric application download. When you turn the TV back ON, wait several minutes to allow the TV to load the Pro:Centric application after the initial download. Then, press the PORTAL key on the Installer Remote, and verify that the Pro:Centric application appears on the display.
When is item 098 not available in the Installer Menu?
When item 119 DATA CHANNEL is set to 0.
What does item 099, BACK LIGHTING, do?
Sets the TV screen brightness. Default setting is 255.
- 1 (dimmest picture) – 100 (brightest picture) Static Back Lighting
- 101 (dimmest picture) – 200 (brightest picture) Dynamic Back Lighting: The TV automatically controls back lighting depending upon the picture level of the current program.
- 201 Automatic Static Back Lighting: The TV automatically controls back lighting by using Intelligent Sensor to detect the level of ambient lighting.
- 202 Automatic Dynamic Back Lighting: The TV automatically controls back lighting by using Intelligent Sensor to detect the level of ambient lighting and depending upon the picture level of the current program.
How can back lighting be controlled if item 099 is set to 201 or 202?
Back lighting can be controlled via the Picture settings in the TV setup menus. However, each time the TV is turned ON, Picture Mode (set in Picture Menu) is defaulted to Intelligent Sensor. If Picture Mode is manually set to a static option (Vivid, Standard, etc.) during a viewing session, Intelligent Sensor is temporarily disabled.
How is back lighting controlled if item 099 is set to 255?
Back lighting is controlled via the Picture settings in the TV’s setup menus.
What does item 101, IR FEEDBACK, do?
If set to 0 (default), the TV’s MMR (Magic Motion Remote) feature is enabled, and a compatible LG MMR (not supplied) may be used with the TV. If set to 2, the MMR feature is disabled.
What does item 102, ATSC BAND, do?
Selects the RF band used by the ATSC tuner.
| Value | Band |
|---|---|
| 0 | Broadcast |
| 1 (default) | Cable |
| 2 | HRC |
| 3 | IRC |
| 4 | Same as NTSC |
What does item 103, ATSC TUNE MODE, do?
Sets the ATSC tuning mode. Set to 1 (default) for Physical Channel tuning. Set to 0 for Virtual Channel tuning.
What must item 103 be set to in order to support Pro:Centric RF data channel operation?
1 (Physical Channel tuning).
What does item 104, START MINOR CHANNEL, do?
When a digital (ATSC) Start Channel has been specified for item 004 STRT CHANNEL, this item sets the Minor Start Channel number. Set to 0 when an analog (NTSC) Start Channel has been specified for item 004.
When is item 104 not available in the Installer Menu?
When item 004 STRT CHANNEL is set to 0 or 255.
What does item 106, ASP RATIO LOCK (Aspect Ratio Lock), do?
Set to 0 to use the default aspect ratio each time the TV is turned ON (see item 096 DEF. ASP. RATIO). If set to 1, the aspect ratio set before the TV was turned OFF will be the current aspect ratio when the TV is turned ON again.
What does item 107, BANNER SELECT, do?
Selects the type of native Channel-Time banner to display during channel change. Set to 1 for channel label display, plus channel information (full banner). Set to 0 for channel label display only (small banner).
What does item 116, VIDEO MUTE EN (Video Mute Enable), do?
Applicable for analog channels only. If set to 1, video mutes (blank screen) when no signal is present.
What does item 117, FACT DEFAULT (Factory Default), do?
Set to 1 and press OK to restore the factory default settings of all Installer Menu items. Once complete, the value returns to 0.
What does setting item 117 to 1 do?
Clears all Installer Menu custom settings and restores the factory default settings. It also clears the channel lineup, including any assigned channel icons and custom text labels.
What is item 118, POWER SAVINGS, default set to?
3—the power circuitry for both the embedded b-LAN module and the GAME CONTROL/MPI port is only powered when the TV is turned ON. When the TV is turned OFF, the embedded b-LAN and the GAME CONTROL/MPI port are not powered.
What should be done to communicate with the embedded b-LAN module for configuration and control when POWER SAVINGS is set to 3?
The TV must be turned ON.
What does setting POWER SAVINGS to 1 do?
The b-LAN module is always powered. Similarly, if MPI communication is required for external MPI control, POWER SAVINGS should be set to 1 so that the GAME CONTROL/MPI port circuitry is always powered.
What should POWER SAVINGS NEVER be set to?
- This setting is intended for factory use only.
What does item 119, DATA CHANNEL, do?
Set to 0 to disable. Set from 1 to 135 to match the (physical) RF channel number that will be used by the Pro:Centric server as its data channel. For TVs in Pass-through Mode or FTG Mode via CPU, if left at or set to (default value) 255, the TV’s Data Channel Auto Search feature will be enabled.
When is the Data Channel Auto Search feature not available?
When the TV’s EBL is in FTG Mode. If the DATA CHANNEL value is 255 when the TV is configured for FTG Mode via EBL, DATA CHANNEL is defaulted to 0.
How often does the TV attempt to find an active Pro:Centric server when DATA CHANNEL is set to 255 (default)?
Once every 24 hours.
What does the TV do if it is connected to an IP network?
It will first check for a “procentric.local” DNS entry. If the Pro:Centric server IP address is obtained from a DNS server, the DATA CHANNEL value will be changed from 255 to 253, which designates an IP data channel.
What does the automated IP configuration feature require?
A “procentric.local” DNS entry, which enables the Auto Search to obtain the Pro:Centric server’s IP address. This feature also expects the Pro:Centric server’s port number to be set to “80.”
What does the TV do if an IP data channel is not found?
The TV searches for an RF data channel. The TV will initiate a search of 10 predefined RF channels (10, 20, 30, … 100) and then, if necessary, perform a complete search of the RF channels (1 to 135). If the Pro:Centric RF channel is found, the DATA CHANNEL value will be changed from 255 to match the server’s RF channel number.
What determines the time at which the Auto Search occurs?
The setting of item 121 UPDATE TIME HR.
When are Pro:Centric updates downloaded from the Pro:Centric server to the TV?
When the TV is turned OFF.
What is not possible while Pro:Centric updates are in progress?
To turn ON the TV.
When is the Data Channel value also automatically set to 253?
If Media Type is set to “IP” either in the Solution Settings / EZ-Manager Wizard or in the IP Environment / Pro:Centric Menu on the TV or if Installer Menu item #119 Data Channel is set to “IP Address” or “IP Domain Name” in the Cloud Configuration Tool, which is typically used to configure TV CPUs for FTG Mode operation.
Is it possible to change the value to “253” directly in the Installer Menu?
No.
When is the Data Channel value automatically set to 254?
If Server Type is set to “Pro:Centric Cloud” either in the Solution Settings / EZ-Manager Wizard or in the IP Environment / Pro:Centric Menu on the TV or if Installer Menu item #119 Data Channel is set to “P:C Cloud” in the Cloud Configuration Tool.
Is it possible to change the value to “254” directly in the Installer Menu?
No.
What does item 121, UPDATE TIME HR, do?
Based on the settings of this item and item 122 UPDATE TIME MN, the Wake For Update feature wakes the TV once daily to check for and, if applicable, download updates from the Pro:Centric server. Set the Wake For Update hour from 0 to 23. This item uses the 24-hour clock format. The default value (128) is displayed as “DFT,” which means Default Time. Directly entering “128” resets the default value (Default Time) for this item.
When does a Wake For Update event occur under standard TV OFF/ON operating conditions (i.e., item 002 AC ON is set to 0)?
When the TV is OFF and causes the TV’s CPU to temporarily turn ON, perform the update cycle, and then turn back OFF, all while the TV appears to be OFF.
What happens if item 002 AC ON is set to 2, 3, 18, or 19 for Instant ON?
The TV’s CPU is always ON and Wake For Update occurs when the TV is in its Muted ON state (i.e., the TV only appears to be OFF). The Wake For Update event causes the TV’s CPU to reboot in order to perform the update cycle and then return to its Muted ON state.
How is the time at which a Data Channel Auto Search (item 119 set to 255) and/or an Instant ON update (item 002 set to 2, 3, 18, or 19) occurs determined if item 121 is set to 128 (Default Time)?
Each TV initiates the search and/or checks for updates during the 2 AM hour (if the TV clock is set) or after two hours of elapsed time from when AC power was applied (if the TV clock is not set). Also, in this case, a fixed update time minute from 0 to 59 that has been assigned to each TV is used.
(The intention of this feature is to prevent all of the installed TVs from performing updates at the same time; however, note that in installations that have a large quantity of TVs with this feature, there will be some TVs that have the same update minute assignments.)
Where is the update time for the TV displayed?
At the right of this item in the Installer Menu.
What should UPDATE TIME HR NEVER be set to?
255 (PREVENT). This setting is intended for factory use only.
When are brackets shown around the DFT (Default Time) setting?
Only around the DFT (Default Time) setting. Any other time value for this item will not be shown with brackets.
When is item 121 not available in the Installer Menu?
When item 119 DATA CHANNEL is set to 0, except when item 002 AC ON is set to 2, 3, 18, or 19 for Instant ON. In addition, this item is not available in the Installer Menu when item 002 AC ON is set to 1, unless item 098 is not set to 0.
What must be done in order for a Wake For Update event to occur at the precise time of day in accordance with item 121 and item 122 settings?
The TV clock must be set.
What does item 122, UPDATE TIME MN, do?
Set the Wake For Update minute from 0 to 59. If item 121 is NOT set to 128 and you wish to invoke the “random” minute assignment on the TV, set this item to 255.
When is item 122 not available in the Installer Menu?
Unless item 121 UPDATE TIME HR is set from 0 to 23.
What must be done in order for a Wake For Update event to occur at the precise time of day in accordance with item 121 and item 122 settings?
The TV clock must be set.
When is cloning used?
Cloning typically refers to the process of using a Master TV Setup to configure a Target TV.
What does a Clone (.tlx) file comprise?
Installer Menu settings, IP Environment Menu settings (with the exception of unique TV attributes and settings), and all TV sources’ (analog, digital, AV, HDMI, etc.) clonable setup menu settings.
What will happen to the Target TV(s) if the “.tlx” file (either a Clone or FTG Configuration file) to be imported on the Target TV(s) contains an FTG Channel Map?
The Target TV(s) will be configured for FTG Mode via CPU, though as part of the import process, depending on the types of channels included in the Channel Map, you may have the option to select either logical or physical channel tuning.
What should be done if you would like the Target TV(s) to remain in Pass-through Mode?
The “.tlx” file should not include an FTG Channel Map.
What are the clonable TV setup menu features?
- Picture: Picture Mode Settings
- Sound: Sound Mode Settings – Additional Settings: – Volume Mode – AV Sync Adjustment
- Channels: Channel Tuning Channel Manager Channel Label
- General: Language Time – Clock Mode (Auto/Manual) – Time Zone Additional Settings – Pointer Options – Menu Transparency – Power Saving Mode (No Signal Power Off) – Standby Light
- Accessibility: Audio Guidance TV Power Sound High Contrast Closed Caption – Analog Mode – Digital Mode
What is initially displayed when you press MENU SETTINGS on the Installer Remote?
The Quick Settings Menu.
How do you access the advanced TV setup menus?
Select the All Settings menu icon to access the advanced TV setup menus. Several advanced settings are duplicated in the Quick Settings Menu.
What is recommended to do before beginning the custom master TV setup procedure?
It is recommended that you disconnect all Aux inputs if you intend to run Channel Tuning (Channel Search). Under certain conditions, Channel Tuning is disabled if there is an Aux input active.
What happens if the First Use Wizard is displayed when you turn on the TV during step one of the custom master TV setup procedure?
The TV is in the required factory default state. Exit the wizard, and then continue with step 2.
What should be done if the wizard is not displayed when you turn on the TV during step one of the custom master TV setup procedure?
Restore the TV to a factory default condition before continuing with this procedure.
How do you set Installer Menu items in step 2?
- a) Use the Installer Remote to access the Installer Menu.
- b) Set Installer Menu item 003 BAND/AFC, as appropriate. Broadcast: Set to 0. Cable: Set to 1 (default). HRC: Set to 2. IRC: Set to 3.
- c) Set any other Installer Menu items as necessary, per installation/ property requirements. For example, enable/disable Aux inputs, set a Start Channel, etc.
- d) After you have adjusted all Installer Menu item settings as required, and if you do not need to configure any IP Environment settings (see note below), press OK once on the Installer Remote to save your changes; then, press OK again to exit the menu.
When are all Installer Menu settings saved automatically?
When you access the IP Environment Menu.
How do you configure IP Environment settings in step 3?
Navigate to Installer Menu item 119 DATA CHANNEL, and press 2-5-3 + MENU SETTINGS to launch the IP Environment Menu. Then, complete network configuration as required.
When must the wireless network connection be configured as part of the Master TV Setup?
If you intend to use the Wi-Fi Zoning feature.
Can you return directly to the Installer Menu from the IP Environment Menu?
No.
How do you set up TV features in step 4?
On-screen setup menus control the features of the TV. Press MENU SETTINGS on the Installer Remote, and select the All Settings menu icon from the Quick Settings Menu to access the advanced TV setup menus. Then, set Picture, Sound, Channels, etc. options to the desired configurations.
What should you make sure to do if you intend to use the Zoning feature(s) on this TV in step 4?
Make sure to set the appropriate TV Zone # and/or Wi-Fi Zone # at this time.
When can you run Channel Tuning in step 4?
Prior to completing this step, if desired and if appropriate.
When should Channel Tuning NOT be run during step 5?
If you are creating a Master TV Setup for cloning purposes and you want the Target TV(s) to remain in Pass-through Mode or Application Tuning Mode, as applicable.
How do you access the TV Manager?
Use the arrow navigation keys to select/highlight either the General menu icon from the TV setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times to access the TV Manager.
What should you do if a password prompt is displayed?
Key in the TV Manager password and press OK.
What options are in the TV Manager?
- USB Device
- Diagnostics
- Icon Download
- Video Download
- Software Update
- Ez Download
- Data Cloning
- Image Download
How do you select the USB device you want to save the Clone file on?
If more than one USB memory device is currently connected to the TV, use the arrow keys on the Installer Remote to select/highlight the USB Device button in the top right corner of the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the pop-up list of USB devices.
How do you select Data Cloning?
Use the arrow keys to select Data Cloning, and then press OK.
How do you select Export Clone File?
With the Data Cloning screen on display, use the Up/Down arrow keys to select Export Clone File, and then press OK.
Can you change the TV model element of the filename?
No, the TV model element of the filename may not be changed.
How do you differentiate the Clone file from other US670H Clone files?
You can differentiate this Clone file from other US670H Clone files by changing the numeric assignment appended to the end of the filename.
How do you change the numeric assignment appended to the end of the filename?
Select/highlight the filename, and then use the Up/Down arrow keys on the Installer Remote to scroll through numeric assignments until the desired number is shown.
How do you activate the Export button?
When you are ready to continue, press OK on the Installer Remote to select/activate the Export button at the top right of the screen, and then press OK on the Installer Remote once more to export the file.
What is displayed on the screen during the exporting process?
Export progress will be displayed on the screen.
How long does the exporting process take?
This process may take a few minutes.
Can you remove the USB device while exporting is in progress?
No. Do NOT remove the USB device while exporting is in progress.
What is displayed on the screen when the export process is complete?
When the export process is complete, an “Export Clone File is completed” pop-up message will be displayed on the screen.
How do you return to the TV Manager / Data Cloning screen?
Press OK.
How do you return to program viewing?
Select the button at the top right corner of the screen.
How do you remove the USB memory device from the Master TV?
Remove the USB memory device from the Master TV.
What happens if the Master TV has a channel lineup, during the export process?
If the Master TV has a channel lineup, during the export process, logical channel numbers are automatically assigned in ascending order, starting with 0 (zero), to the physical RF channels of the TV channel lineup to create an FTG Channel Map.
What is recommended to do if the exported Clone file is to be used for FTG Mode via CPU configuration?
It is highly recommended that you open the file in the Cloud Configuration Tool—BEFORE transferring (importing) the file to any Target TVs—to verify FTG Channel Map and FTG Installer Menu settings. This will also enable you to confirm channels and add channel attributes, labels, etc.
What does this section describe?
This section describes how to transfer (import) a Clone or Configuration (.tlx) file from a USB memory device to a TV using the TV Manager “Import Clone File” option.
How may the “.tlx” file be created?
The “.tlx” file may be created either from a Master TV Setup that was saved (exported) from a Master TV or in the Cloud Configuration Tool.
What format should the USB device be formatted with?
Ensure the USB device has been formatted with FAT format.
What characters should you avoid using in the Clone/Configuration (.tlx) filename?
Avoid using special characters, such as ?, &, @, etc., in the Clone/Configuration (.tlx) filename.
How can you access the TV Manager and complete the import procedure?
If you have initiated the Solution Settings / EZ-Manager Wizard, you can use the wizard’s “USB Configuration” option to access the TV Manager and complete the import procedure.
What utility can you also use to import the Clone/Configuration (.tlx) file?
You may also use the Ez Download utility to import the Clone/Configuration (.tlx) file.
What should you make sure to set in the TV when directed to do so in the procedure below?
If the Target TV is currently in Pass-through Mode and you intend to use the TV’s Zoning feature(s)—i.e., the Clone/Configuration (.tlx) file you are importing contains an FTG Channel Map and/or FTG profile(s) with TV Zone and/or Wi-Fi Zone assignments—make sure to set the appropriate TV Zone # and/or Wi-Fi Zone # in the TV when directed to do so in the procedure below.
What should you ensure if you would like the Target TV(s) to remain in Pass-through Mode or Application Tuning Mode, as applicable, after the Clone/Configuration (.tlx) file is imported?
Ensure the “.tlx” file does not contain an FTG Channel Map; otherwise, the import procedure will result in the Target TV(s) being configured for FTG Mode via CPU.
What happens to the physical RF channels in the FTG Channel Map if a Clone (.tlx) file (exported Master TV Setup) contains an FTG Channel Map?
The physical RF channels in the FTG Channel Map have been assigned logical channel numbers.
What option will you have when you import the Clone file with the FTG Channel Map on the Target TV(s)?
You will have the option to select either logical or physical channel tuning.
Will the (list of) physical RF channels in the FTG Channel Map remain in logical order even if you select physical channel tuning?
Yes.
What has each logical channel number in the FTG Channel Map been assigned to if an FTG Configuration (.tlx) file (created in the Cloud Configuration Tool) contains an FTG Channel Map?
Each logical channel number in the FTG Channel Map has been assigned a physical RF channel, an IP channel, or an Aux input (the latter designated by 130-0 through 137-0).
What option will you have when you import the FTG Configuration file on the Target TV(s) if the FTG Channel Map includes RF channels and Aux inputs only?
You will have the option to select either logical or physical channel tuning.
What happens to the physical RF channels and Aux inputs in the FTG Channel Map if you select physical channel tuning?
The physical RF channels and Aux inputs in the FTG Channel Map will remain in logical order.
Is physical channel tuning available when the FTG Channel Map includes IP channels?
No.
Can you use this procedure to make changes to the FTG Channel Map and FTG Installer Menu settings if the Target TV EBL is already in FTG Mode?
No, you cannot use this procedure to make changes to the FTG Channel Map and FTG Installer Menu settings if the Target TV EBL is already in FTG Mode.
What must you use to reconfigure the EBL if the Target TV EBL is already in FTG Mode?
You must use a direct PC-to-TV connection or an FMA head end device to reconfigure the EBL.
What should you see if you wish to switch the TV to FTG Mode via CPU, but the Target TV EBL is already in FTG Mode?
See “Restoring Factory Defaults on the TV(s)” for further information before proceeding.
What may the Clone/Configuration (.tlx) file contain if it was edited/created in the Cloud Configuration Tool?
It may contain multiple zoned FTG Installer Menu profiles for different TV models.
What should you make sure before performing the procedure below if the Clone/Configuration (.tlx) file was edited/created in the Cloud Configuration Tool?
Make sure it includes the appropriate Installer Menu profile(s) for the Target TV(s) before performing the procedure below.
Can you unplug the TV power cord or remove the USB memory device while importing is in progress?
No. Do not unplug the TV power cord or remove the USB memory device while importing is in progress, as doing so may cause the TV to malfunction or harm the USB device, respectively.
How do you begin the Import Clone File Procedure?
- Turn ON the Target TV.
- The next step depends on whether the First Use Wizard appears on the screen when you turn ON the TV:
What do you do if the First Use Wizard is displayed?
You can complete the import procedure via the Solution Settings / EZ-Manager Wizard. However, to continue with this procedure and access the “Import Clone File” option from the TV menus, exit the First Use Wizard. Then, continue with step 3.
What do you do if the First Use Wizard is not displayed?
Go directly to step 3.
What should you make sure to set in the Target TV at this time?
Make sure to set the appropriate TV Zone # and/or Wi-Fi Zone # in the Target TV at this time.
When must the appropriate TV Zone # and/or Wi-Fi Zone # be set in the Target TV?
The appropriate TV Zone # and/or Wi-Fi Zone # must be set in the Target TV BEFORE importing is initiated.
Where do you insert the USB memory device with the Clone/Configuration (.tlx) file?
Insert the USB memory device with the Clone/Configuration (.tlx) file into either of the USB ports on the Target TV.
How do you display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is already in FTG Mode)?
Press MENU SETTINGS on the Installer Remote to display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is already in FTG Mode).
How do you access the advanced TV setup menus if the TV is in Pass-through Mode?
From the Quick Settings Menu displayed at the left of the screen, select the All Settings menu icon and press OK to access the advanced TV setup menus.
How do you access the TV Manager?
Use the arrow navigation keys to select/highlight either the General menu icon from the TV setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times to access the TV Manager.
What should you do if a password prompt is displayed?
Key in the TV Manager password and press OK.
What option is selected by default when you initially access the TV Manager?
Ez Download is always selected by default when you initially access the TV Manager.
How do you select the USB device that contains the “.tlx” file you wish to use?
If more than one USB memory device is currently connected to the TV, be sure to select the USB device that contains the “.tlx” file you wish to use. If necessary, use the arrow keys on the Installer Remote to select/highlight the USB Device button in the top right corner of the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the pop-up list of USB devices.
How do you select Data Cloning?
Use the arrow keys to select Data Cloning, and then press OK.
What option is selected by default when the Data Cloning screen is initially displayed?
The “Import Clone File” option is selected by default.
What is displayed on the screen when the Data Cloning screen is initially displayed?
A list of the “.tlx” files stored in the root folder of the USB memory device is displayed on the screen.
How do you select/highlight the “.tlx” file to import?
Use the arrow keys on the Installer Remote to select/highlight the “.tlx” file to import, and then press OK.
What are filenames of exported Clone files comprised of?
Filenames of exported Clone files are comprised of the TV model and a numeric element, for example, xxUS670H0UA_1.TLX.
What can you choose if the Clone/Configuration (.tlx) file includes an FTG Channel Map with RF channels and Aux inputs only?
You can choose the format for the channel tuning/banner display.
What are the Channel Tuning / Channel Banner Display options?
Use the arrow keys to select the desired Channel Tuning / Channel Banner Display option—either Logical or Physical—at the right side of the screen.
Where will a checkmark appear?
A checkmark will appear at the left of the selected option.
Which tuning is selected by default?
Logical tuning is selected by default.
What tuning is available if an FTG Channel Map includes IP channels?
Only logical tuning is available.
What message will be displayed at the right of the screen if the “.tlx” file does not include an FTG Channel Map?
“No Channel Map in Clone file,” will be displayed at the right of the screen.
How do you continue when you are ready?
Select Update on the screen and then press OK on the Installer Remote.
What is displayed on the screen?
Import progress will be displayed on the screen.
How long may this process take?
This process may take a few minutes.
Can you remove the USB device while importing is in progress?
No. Do NOT remove the USB device while importing is in progress.
What happens when the import process is complete?
When the import process is complete, an “Import Clone File is completed” pop-up message will briefly be displayed on the screen, and then, the TV will reboot.
What should you do with the USB memory device after the TV reboots?
Remove the USB memory device from the Target TV.
What should you verify after removing the USB memory device?
Verify that the appropriate configuration is now resident on the Target TV.
What happens to the Target TV CPU if the Target TV was previously in Pass-through Mode, and the Clone/Configuration (.tlx) file that was imported contained an FTG Channel Map?
The Target TV CPU is now in FTG Mode.
What does the TV tune according to upon restart?
Upon restart, the TV tunes according to the Start Channel setting in the Installer Menu.
What will the TV tune to if a Start Channel is specified?
The TV will tune to that channel.
When will a channel banner be displayed in the case of FTG Mode via CPU configuration?
A channel banner will only be displayed if the Start Channel is included in the FTG Channel Map.
What will the channel banner display depending on your selection in step 11?
The channel banner will display either the Start Channel’s logical channel number or physical RF channel number.
What will the TV do if a Start Channel is not specified?
The TV will either return to the last channel tuned (TV in Pass-through Mode) or tune to the first channel in the FTG Channel Map (TV in FTG Mode via CPU).
How are the channels in the FTG Channel Map arranged?
The channels in the FTG Channel Map are always arranged in logical order.
How many methods are there for configuring US670H TVs for FTG Mode of operation?
There are two separate and distinct methods for configuring US670H TVs for FTG Mode of operation.
What are the two methods for configuring US670H TVs for FTG Mode of operation?
- One method is to configure the TV CPU for FTG Mode operation.
- The other is to configure the TV EBL for FTG Mode operation.
Are these two methods mutually exclusive?
Yes, each of these methods is mutually exclusive.
Can the EBL be switched to FTG mode if the CPU is in FTG Mode?
No, if the CPU is in FTG mode, the EBL cannot be switched to FTG Mode.
Can the CPU be switched to FTG mode if the EBL is in FTG Mode?
No, if the EBL is in FTG Mode, the CPU cannot be switched to FTG Mode.
What does this section provide?
This section provides an overview of LG’s Cloud Configuration Tool web application.
What is the Cloud Configuration Tool web application used for?
It is used for FTG Mode via CPU configuration.
What web browsers are recommended to use to access the Cloud Configuration Tool?
For best results, it is recommended that you access the Cloud Configuration Tool using one of the following web browsers: Google Chrome™ 51 or later or Mozilla Firefox ® 47 or later.
What do the subsections below briefly describe?
The subsections below briefly describe how to use the Cloud Configuration Tool to create an FTG Configuration (.tlx) file.
What can the FTG Configuration (.tlx) file that can be created using the Cloud Configuration Tool be used for?
It can be used to configure the TV for FTG Mode via CPU.
What kind of options does the Cloud Configuration Tool provide?
The Cloud Configuration Tool provides options both for advanced and new users.
What setup may you choose if you are not familiar with the steps to create an FTG Configuration file?
You may choose a Wizard Setup that will guide you through the process of creating a new file.
Is there an option to save configuration from a TV?
Yes, there is also an option to save (export) configuration from a TV.
When might it be desirable or required to save configuration from a TV?
This may be desirable or required if you want to save customized TV setup menu settings to the FTG Configuration file and/or if you do not know the RF channels at the site.
How do you access the Cloud Configuration Tool and Select a Setup Option?
- Launch a web browser, and navigate to the following URL: cct.procentric.tv.
- On the Welcome web page, make sure North America (default) is selected in the Select Your Region field, and then click on the SELECT button at the right of the field.
- Once you select your region, you can choose the desired setup option, depending on your familiarity with the utilities and/or your file requirements.
What setup should you select if you are creating an FTG Configuration file from scratch and this is your first time using the Cloud Configuration Tool?
You may wish to select the Wizard Setup, which will guide you through the essential steps of creating the file, i.e., creating the FTG Channel Map and/or the Installer Menu profile(s).
How do you initiate the Wizard Setup?
To initiate the Wizard Setup, click on the WIZARD SETUP button.
What will you be prompted to indicate on the next wizard page?
You will be prompted to indicate whether you would like to create an FTG Channel Map.
Is an FTG Channel Map required for FTG Mode operation?
Yes, an FTG Channel Map is required for FTG Mode operation.
What will you be prompted to indicate once you complete (or bypass) Channel Map activities and proceed to the next step?
You will be prompted to indicate whether you would like to create an Installer Menu profile.
What does the final wizard step enable you to do?
The final wizard step enables you to review a summary of the FTG Configuration (.tlx) file contents and then save (export) the file to your PC.
What should you click on to view and/or base a new FTG Configuration file on an existing FTG Configuration (.tlx) file, or if you do not require wizard guidance to complete your activities?
Click on the ADVANCED SETUP button.
What page will be displayed when you click on the ADVANCED SETUP button?
The File Manager web page will be displayed.
What procedure provides an overview of the Advanced Setup?
The following procedure provides an overview of the Advanced Setup.
What do you do when you select ADVANCED SETUP from the Welcome page?
The File Manager page is displayed.
How do you view and/or base the new FTG Configuration file on an existing FTG Configuration (.tlx) file?
Click on the BROWSE button at the right of the Find File to Upload field, and select/double-click on the desired “.tlx” file. Then, click on the UPLOAD button below the Find File to Upload field.
What is the Find File to Upload field replaced with once the file is successfully uploaded?
The Find File to Upload field is replaced with a Loaded From File summary of the file’s contents.
What does the Loaded From File summary include?
It includes a Channel Map Summary, Installer Menu Summary, and Setup Menu Summary.
What should you double-click on if you want to copy an item to the FTG Configuration List at the right of the page?
Double-click on each item in the Loaded From File summary at the left of the page that you would like to copy to the FTG Configuration List at the right of the page.
How is the field highlighted as you move your mouse over the contents of a summary field?
As you move your mouse over the contents of a summary field, the field will be highlighted in blue.
What do arrows at the right of the field indicate?
The arrows at the right of the field will indicate that the data may be copied to the FTG Configuration List.
How do you create a new file?
Edit the configuration of the items in the FTG Configuration List as well as the FTG Configuration List itself, as necessary, to create a new file.
Can Setup Menu profiles be included in the new FTG Configuration file?
Yes.
Are Setup Menu profiles available for editing?
No, Setup Menu profiles are not available for editing.
What may you change on the File Manager page?
You may change the Zone assignment for a Setup Menu profile.
What models is changing the Zone assignment for a Setup Menu profile on the File Manager page required for?
For those models on which the TV Zoning feature is supported.
What button can you click on to select a different existing FTG Configuration file?
Click on the UPLOAD NEW FILE button below the list of Loaded From File items to select a different existing FTG Configuration file.
What should you make sure to do if you want to add Installer Menu and/or Setup Menu profiles from more than one existing file to the new FTG Configuration file?
Make sure to transfer the appropriate items from the currently uploaded file to the FTG Configuration List before uploading a different file.
How do you access the Channel Map web page if you need to edit the FTG Channel Map from an existing file or create a new FTG Channel Map?
Click on CHANNEL MAP in the menu options bar at the top left of the page to access the Channel Map web page.
What can you do when you access the Channel Map webpage?
Edit/create the FTG Channel Map.
What is the maximum number of logical channels that can be defined in the FTG Channel Map?
Up to 600 logical channels—combined total of both RF and IP mapped channels—can be defined in the FTG Channel Map.
How do you load default FTG Installer Menu settings by model?
Click on INSTALLER MENU in the menu options bar at the top left of the page to access the Installer Menu web page, select the desired model/chassis ID and the desired Zone, and then click on the CREATE PROFILE button to create a new profile.
Where will the new model profile be added?
The new model profile will be added to the Installer Menu Profile List at the top right of the page.
What will be displayed on the lower half of the page after the new model profile is added to the Installer Menu Profile List?
The Installer Menu items for the selected model will now be displayed on the lower half of the page.
What does the Summary tab show?
The Summary tab shows the features that are available for configuration.
How do you view and/or edit its parameters?
Click on any Installer Menu item in the Summary tab or a category tab (User, Tuning, Audio, etc.) to view and/or edit its parameters.
What Zone is assigned automatically unless you select a different Zone assignment when you create the new profile?
The default Zone 0 is assigned automatically.
How do you return to the File Manager web page?
Click on FILE MANAGER in the menu options bar at the top left of the page to return to the File Manager web page.
What will the FTG Configuration List now be populated with?
The FTG Configuration List will now be populated with summaries of the FTG Channel Map, FTG Installer Menu profile(s), and, if applicable, Setup Menu profile(s) you created or added in the previous steps.
What should you do with the FTG Configuration List?
Review and edit the FTG Configuration List, as necessary.
How do you access the Channel Map page or the Installer Menu page if you need to edit the Channel Map or an Installer Menu profile?
Double-click on the desired item to access the Channel Map page or the Installer Menu page, as applicable.
What happens to the FTG Configuration List when you return to the File Manager page?
The FTG Configuration List is automatically updated with all Channel Map and Installer Menu changes.
Can Installer Menu and/or Setup Menu profile Zone assignments be changed on the File Manager page?
Yes.
How do you remove an individual item from the FTG Configuration List?
Click on the at the right of the applicable item.
What should you do at the prompt for confirmation?
Click yes to confirm and remove the item immediately, or click no to retain the item.
How do you clear all current FTG Configuration List contents?
Click on the CLEAR LIST button at the bottom right of the FTG Configuration List.
How do you export the FTG Configuration List contents to an FTG Configuration (.tlx) file on the PC’s hard drive for later use?
- Type a brief descriptive name in the File Name field at the bottom of the FTG Configuration List.
- Click on EXPORT FILE.
- In the Save As window (if applicable), select the desired location to which to export the file (you can also edit the file name here, if necessary), and click Save.
Where may files automatically be saved depending on the browser you are using and its current settings?
Files may automatically be saved to the “Downloads” or another designated folder on your PC.
What should you check if you want to be able to select the folder in which to save the FTG Configuration file?
Check your browser settings.
What should you do with the FTG Configuration (.tlx) file?
Transfer the FTG Configuration (.tlx) file to a USB memory device.
Where can you find information on how to transfer the FTG Configuration file to a US670H TV?
See “Importing a Clone File”.
What does the File Manager page enable you to do?
The File Manager page enables you to compile, modify, and save (export) FTG Configuration (.tlx) files.
On the Channel Map page, how can you create a Logical Channel Map?
On the Channel Map page, you can create, view, and edit a Logical Channel Map.
How can you search for existing channels or clear the FTG Channel Map?
Search for existing channels or clear the FTG Channel Map by clicking the appropriate button.
How can you add a new RF or IP channel to the FTG Channel Map?
Click the appropriate button to add a new RF or IP channel to the FTG Channel Map.
How can you edit an existing Logical Channel’s data or remove a channel from the FTG Channel Map?
Click the appropriate icon to either edit an existing Logical Channel’s data or remove a channel from the FTG Channel Map.
Where can you access all the utilities in the Cloud Configuration tool?
(Advanced Setup only) Cloud Configuration Tool menu bar provides access to all utilities.
What is the next step in the Wizard Setup?
Proceed to the next step.
What should you enter as the channel number?
Enter a logical channel number.
What are the options for setting a channel logo?
Select a channel logo (select “No Logo” if applicable), and/or enter a custom channel label.
What data should you assign for the RF channel?
Assign the RF, Major, and Minor channel numbers and PLP ID.
What data should you enter for the IP channel?
Enter the IP Address, Type, IP Port, and Program data.
How do you set channel attributes?
Set channel attributes by Checking/selecting Encrypted, OSD, or Blank Video.
How do you set Zone restriction(s) per channel?
Set Zone restriction(s) per channel by selecting zones. Zones you select will be listed in the Restricted from Zones column.
After adding a new channel or editing an existing channel, how do you save or cancel the changes?
Save or cancel the changes.
Where can you find further information on the TV Aux Input Configuration?
See also the Reference section, “TV Aux Input Configuration.”
What does the Pro:Centric tab enable you to do?
The Pro:Centric tab enables you to set up Pro:Centric-specific parameters.
What does the LAN tab enable you to do?
The LAN tab enables you to set up a variety of LAN features.
What does the Wi-Fi Zones tab enable you to do?
The Wi-Fi Zones tab enables you to set up Wi-Fi Zones.
Where can you find further information about the Pro:Centric, LAN, and Wi-Fi Zones tabs?
Refer to the Cloud Configuration Tool User Guide.
Where can you find further information on Wi-Fi Zoning?
See Reference section, “Using the TV’s Zoning Features.”
What is the next step in the Wizard Setup?
Proceed to next step.
How do you reset default values for the currently active configuration profile?
Reset default values for the currently active configuration profile by clicking the “Reset” button. A RESET button is also available within each category tab.
How do you load the default Installer Menu for the selected model?
Load the default Installer Menu for the selected model by clicking the “Create Profile” button. Assign Zone as applicable.
When will this Installer Menu profile be listed under the Installer Menu Profile List and when will the Installer Menu items be displayed on the lower half of the page?
Once you click on CREATE PROFILE, this Installer Menu profile will be listed under the Installer Menu Profile List, and Installer Menu items will be displayed on the lower half of the page.
Where are the Installer Menu profiles included?
Installer Menu profiles are to be included in the FTG Configuration (.tlx) file.
How is the currently active profile highlighted?
The currently active profile is highlighted.
Where can you set up TV categories for Installer Menu items?
Select tabs for categories of Installer Menu items to set up TV.
Where can you access all the utilities in the Cloud Configuration Tool?
(Advanced Setup only) Cloud Configuration Tool menu bar provides access to all utilities.
What does the IP Environment Menu enable you to do?
The IP Environment Menu enables you to set up the network features of the TV.
If you intend to create a Master TV Setup for cloning purposes, what settings may be cloned?
All IP Environment settings, with the exception of wired network (Ethernet) settings, LG Connect settings, Pro:Centric Cloud settings, General Menu settings, the TV name (editable in the Media Share Menu), and SoftAP settings, may be cloned.
When are the IP Environment settings editable (with the Installer Remote)?
With the exception of network settings, Pro:Centric Cloud settings, and General Menu settings, the IP Environment settings are editable (with the Installer Remote) only if the TV is in Pass-through Mode.
When are the IP Environment settings read-only?
With the exception of network settings, Pro:Centric Cloud settings, and General Menu settings, the IP Environment settings are read-only when the TV is not in Pass-through Mode.
Where can the IP Environment Menu be accessed from?
The IP Environment Menu is accessible from the First Use Wizard or from the Installer Menu.
Where can you find information on accessing the IP Environment Menu from the First Use Wizard?
See “First Use Wizard”.
When you enter the IP Environment Menu, what happens to the Installer Menu?
When you enter the IP Environment Menu, the Installer Menu is exited (all current settings are saved automatically upon exit).
If you are in the process of updating Installer Menu items, what should you do before you access the IP Environment Menu?
If you are also in the process of updating Installer Menu items, you may wish to set all items as needed before you access the IP Environment Menu.
After exiting the IP Environment Menu, what will you need to do if you want to set additional items?
Otherwise, after exiting the IP Environment Menu, you will need to reaccess the Installer Menu to set additional items.
How do you access the Installer Menu?
Use the Installer Remote to access the Installer Menu.
How do you launch the IP Environment Menu?
Navigate to Installer Menu item 119 DATA CHANNEL, and press 2-5-3 + MENU SETTINGS to launch the IP Environment Menu.
How do you select the desired menu option in the IP Environment Menu?
Use the Up/Down arrow keys on the Installer Remote to select the desired menu option and then press OK.
How do you exit the IP Environment Menu?
When you have completed your IP Environment configuration as required, press EXIT or the back button on the Installer Remote to exit the IP Environment Menu.
What does the Network Configuration section describe?
This section describes each of the options available in the Network Menu.
If you intend to use the Wi-Fi Zoning feature with cloning configuration, what must you configure as part of the Master TV Setup?
If you intend to use the Wi-Fi Zoning feature with cloning configuration, you must configure the wireless network connection as part of the Master TV Setup.
How do you access the Network Menu?
With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select the Network menu option. Then, press OK.
Where is the TV’s MAC address displayed and can it be modified?
Note: The TV’s MAC address is displayed at the top of the Network Menu screen and cannot be modified.
Can you configure both wired and wireless connections to the Local Area Network (LAN)?
If desired, you can configure both wired and wireless connections to the Local Area Network (LAN).
Which connection is prioritized: wired or wireless?
A wired connection is always prioritized over a wireless connection.
What happens if an Ethernet cable is connected between the network and the TV’s LAN port?
If an Ethernet cable is connected between the network and the TV’s LAN port, the TV will default to the wired connection.
What happens if the Ethernet cable is removed?
If the Ethernet cable is removed, the TV will then attempt to establish the wireless connection.
What happens whenever the Ethernet cable is reconnected to the TV’s LAN port?
Whenever the Ethernet cable is reconnected to the TV’s LAN port, the TV will re-establish the wired connection.
How do you connect the TV to the network?
Connect the appropriate cable between the TV and the network.
How do you display the Network Settings screen?
With the Network Menu on display, use the arrow keys on the Installer Remote to select Network Settings. Then, press OK. A Network Settings screen (see example at right), with Wired and Wi-Fi Connection setup options, will be displayed.
What happens if a LAN is detected?
By default, the TV uses DHCP, and if a LAN is detected, the TV will request an IP address from the DHCP server on the network as soon as you select “Network Settings.”
What message will appear if the TV is able to connect to the network?
If the TV is able to connect to the network, a “Connected to Internet” message will appear below the Wired Connection (Ethernet) field.
What do you do if the network is not configured for DHCP, or if you want to enable/disable IPv6, specify static IP configuration data (applicable only for IPv4), or change the network configuration from Manual to Automatic?
Select Wired Connection (Ethernet) and press OK. In the Wired Connection (Ethernet) screen, you can change the IPv6 status and/or edit the IPv4 data for this TV.
How do you enable/disable IPv6?
To enable/disable IPv6, select/highlight the IPv6 field and press OK. Then, select Enabled or Disabled from the drop-down list of options, as applicable.
How do you edit/specify static IPv4 data or change the network configuration from Manual to Automatic?
Use the arrow keys on the Installer Remote to select Edit at the bottom of the screen and press OK. Then, in the Edit screen:
*Select or de-select the “Set Automatically” checkbox, as required. A checkmark indicates that Automatic configuration is enabled.
*To manually edit the IPv4 data, for each data entry field: Use the arrow keys on the Installer Remote to select the field and press OK. You can use the number keys on the Installer Remote to direct enter numeric values or use the arrow keys to select the appropriate characters from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
*When all Edit fields are set as required, use the arrow keys on the Installer Remote to select Connect and press OK.
What will you see at the top of the screen?
At the top of the screen, you will see a progress display that indicates status as each network element is confirmed.
What message will appear if the network is connected successfully?
If the network is connected successfully, a “Connected to Internet” message will appear just below the progress display.
What will the progress display identify if the network connection is not successful?
If the network connection is not successful, the progress display will identify the network element in which the connection failed.
What should you check if the network connection is not successful?
Check your cabling and/or verify the configuration data, as necessary.
When you are finished, how do you return to the IP Environment Menu or exit the IP Environment Menu?
When you are finished, use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press the back button to return to the previous Network Menu level(s) and/or exit the IP Environment Menu.
How do you display the Network Settings screen?
With the Network Menu on display, use the arrow keys on the Installer Remote to select Network Settings. Then, press OK.
What is displayed on the Network Settings screen?
A Network Settings screen, with Wired and Wi-Fi Connection setup options, will be displayed.
What should you do on the Network Settings screen?
Select Wi-Fi Connection and press OK.
Where is the Off/On toggle button located and what does it do?
The Off/On toggle button at the top right of the Wi-Fi Connection screen enables you to turn Wi-Fi on or off.
What do the remaining steps of this procedure require?
The remaining steps of this procedure require that Wi-Fi is turned on.
How do you turn on Wi-Fi?
If necessary, highlight/select the toggle button, and press OK to turn on Wi-Fi.
Where are available access points listed and what is listed below them?
Available access points are listed in the top half of the screen, while additional menu options are listed below.
What are the descriptions of the types of wireless connections you can configure?
- Hidden network: Direct enter the SSID—up to 32 characters—of an access point whose SSID has not been enabled for broadcast (i.e., the access point does not appear in the list of access points).
- WPS PBC: Connect to a network via an access point that is enabled for PBC.
- WPS PIN: Complete network/PIN verification via the access point web interface.
What should you make sure you have available if you are attempting to connect to a secured network?
Make sure you have the network security password—at least eight, but no more than 32 characters—or PIN available if you are attempting to connect to a secured network.
How do you complete the appropriate network configuration?
Follow the on-screen instructions to complete the appropriate network configuration.
How do you navigate between fields and make entries?
Use the Installer Remote to navigate between fields and make entries.
What option can you select once the initial connection is established?
Once the initial connection is established, you can select Advanced Wi-Fi Settings (initially greyed out) at the bottom of the Wi-Fi Connection screen to view the IP configuration data.
What can you do in the Advanced screen?
In the Advanced screen, select Edit and press OK, and then change the IPv6 status and/or modify the IP data, as required.
When you are finished, how do you return to the IP Environment Menu or exit the IP Environment Menu?
When you are finished, use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press the back button to return to the previous Network Menu level(s) and/or exit the IP Environment Menu.
What does LG Connect allow end users to do?
LG Connect allows end users to use LG webOS Connect apps to pair the TV with a mobile device, which can then be used to access and control TV features (i.e., the device may be used as a mobile remote).
What does LG Connect require?
LG Connect requires that both the TV and the mobile device be on the same Wi-Fi network.
What does the LG Connect menu option enable you to do?
This menu option enables you to turn LG Connect either on or off. It also allows you to delete all existing stored device pairings.
How do you access the LG Connect menu?
With the Network Menu on display, use the arrow keys on the Installer Remote to select LG Connect. Then, press OK.
How do you turn LG Connect on or off?
Select/highlight the Off/On toggle button at the top right of the LG Connect Apps screen, and press OK on the Installer Remote to turn LG Connect on or off.
If you wish to delete all stored device pairings, what should you do?
Turn on LG Connect as described in the previous step (if it is not on already), select/highlight the Revoke Pairing button (only accessible when LG Connect is turned on), and press OK on the Installer Remote.
What are your options when prompted for confirmation?
At the prompt for confirmation, either select Yes and press OK to delete the list of paired devices, or select No and press OK to return to the LG Connect Menu without deleting stored pairings.
When you are finished, how do you return to the IP Environment Menu or exit the IP Environment Menu?
When you are finished, use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press the back button to return to the Network Menu and/or exit the IP Environment Menu.
What do the IP Stream Control options enable you to do?
If necessary, due to an audio and/or video stream delay, IP Stream Control options enable you to compensate for synchronization irregularities by allowing audio PTS and video PTS offset modifications.
What does the IP Stream Control menu also enable you to do?
This menu also enables you to specify the IGMP version (2 or 3).
Who should perform any modifications to these settings?
Note that any modifications to these settings should be performed by qualified personnel only.
How do you access the IP Stream Control menu?
With the Network Menu on display, use the arrow keys on the Installer Remote to select IP Stream Control. Then, press OK.
How do you select/highlight the appropriate field on the IP Stream Control screen?
In the IP Stream Control screen, use the Up/Down arrow keys on the Installer Remote to select/highlight the appropriate field and press OK.
How do you modify an offset value?
Use the Left/Right arrow keys to select the appropriate value for the selected field. Offset values represent offset time in milliseconds (ms) and can be adjusted from 0 ms to +500 ms in 10 ms increments.
How do you modify the IGMP version?
Use the Up/Down arrow keys to select the appropriate version number from the drop-down list of options, and then, press OK.
When you are finished, how do you return to the IP Environment Menu or exit the IP Environment Menu?
When you are finished, use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press the back button to return to the Network Menu and/or exit the IP Environment Menu.
What does the Wake On LAN feature enable the TV to do?
The Wake On LAN feature enables the TV to receive software updates and/or be powered ON upon receipt of Magic Packet data via the wired LAN.
What must be done to facilitate use of this feature?
To facilitate use of this feature, note that the appropriate wired connection must be made.
What does the Wake On LAN menu option enable you to do?
This menu option enables you to specify Wake On LAN parameters.
How do you access the Wake On LAN menu?
With the Network Menu on display, use the arrow keys on the Installer Remote to select Wake On LAN. Then, press OK.
How do you select the WOL (Magic Packet) field?
In the Wake On LAN screen, use the Up/Down arrow keys on the Installer Remote to select/highlight the WOL (Magic Packet) field (if it is not already selected) and press OK.
How do you select the desired setting for the WOL (Magic Packet) field?
Then, use the arrow keys to select the desired setting—Disabled, Update, or Power On—from the drop-down list of options.
When you are finished, how do you return to the IP Environment Menu or exit the IP Environment Menu?
When you are finished, use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press the back button to return to the Network Menu and/or exit the IP Environment Menu.
What does the VLAN ID option enable you to do?
The VLAN ID option enables you to turn VLAN ID either on or off. It also allows you to specify a VLAN ID for the LAN and Aux LAN ports.
How do you access the VLAN ID menu?
With the Network Menu on display, use the arrow keys on the Installer Remote to select VLAN ID. Then, press OK.
How do you turn VLAN ID on or off?
Select/highlight the Off/On toggle button at the top right of the VLAN ID screen, and press OK on the Installer Remote to turn VLAN ID on or off.
If you would like to specify VLAN IDs, what must be done?
If you would like to specify VLAN IDs as described in step 3, VLAN ID must be turned on.
How do you specify the LAN ID?
Use the Up/Down arrow keys on the Installer Remote to select/highlight the LAN ID field and press OK. You can then use the number keys on the Installer Remote to direct enter the LAN ID, or you can use the arrow keys to select the appropriate number(s) from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
How do you specify the Aux LAN ID?
Repeat this step for the Aux LAN ID field, as applicable.
When you are finished, how do you return to the IP Environment Menu or exit the IP Environment Menu?
When you are finished, use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press the back button to return to the Network Menu and/or exit the IP Environment Menu.
What does the Ping Test option enable you to do?
The Ping Test option enables you to ping an IPv4 or IPv6 network address or URL.
How do you access the Ping Test menu?
With the Network Menu on display, use the arrow keys on the Installer Remote to select Ping Test. Then, press OK.
What should you do in the Enter the Network Address to Ping pop-up window?
In the Enter the Network Address to Ping pop-up window at the bottom of the screen, use the arrow keys on the Installer Remote to select the desired Type option—IPv4 or IPv6 (i.e., IP Address) or URL.
How do you enter the IP address or URL data?
To enter the IP address or URL data, select each data entry field and press OK. You can use the number keys on the Installer Remote to direct enter numeric values or use the arrow keys to select the appropriate alphanumeric values (as applicable) from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
When you are ready, what should you select?
When you are ready, select Begin Test, and then press OK on the Installer Remote.
How many times will the network address be pinged?
The network address will be pinged 10 times.
What will be displayed after the ping test is completed?
A summary of the ping statistics will be displayed.
What should you do after the pop-up window closes?
Select OK in the pop-up window, and then press OK on the Installer Remote to close the pop-up window when you are finished.
What do Pro:Centric options enable you to do?
Pro:Centric options enable you to configure the TV with the appropriate settings to connect to the Pro:Centric server—either a standard Pro:Centric server installed on-site or a Pro:Centric Cloud server.
How do you navigate between fields?
Use the Up/Down arrow keys on the Installer Remote to navigate between fields.
How do you access the Pro:Centric menu?
With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select the Pro:Centric menu option. Then, press OK.
What configuration fields does the Pro:Centric Menu initially show?
By default, the Pro:Centric Menu initially shows RF configuration fields for a “Standard Pro:Centric Server” Server Type, i.e., a server installed on-site.
What fields appear on the screen when “IP” is selected in the Media Type field?
When “IP” is selected in the Media Type field, Server Address, IP Type, IP Address, and Port Number fields appear on the screen, in place of the Data Channel field.
What field is displayed on the screen when the Server Type is set to “LG Pro:Centric Cloud”?
When the Server Type is set to “LG Pro:Centric Cloud,” an Installation Code field is displayed on the screen.
If the Server Type or Media Type has already been set in the Solution Settings / EZ-Manager Wizard, what will happen?
If the Server Type or Media Type has already been set in the Solution Settings / EZ-Manager Wizard, the specified value will be reflected in this field.
How do you display the drop-down list of options for the Server Type field?
Select/highlight the Server Type field and press OK on the Installer Remote to display the drop-down list of options.
If a Pro:Centric server is installed on-site, what should you select?
Select Standard Pro:Centric Server.
If you will be using LG’s Pro:Centric Cloud solution to configure TVs at the site, what should you select?
Select LG Pro:Centric Cloud.
When you are finished, how do you return to the IP Environment Menu or exit the IP Environment Menu?
When you are finished, use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press the back button to exit the IP Environment Menu.
What does the following procedure describe?
The following procedure describes how to complete the TV’s Pro:Centric configuration for a “Standard Pro:Centric Server” Server Type, i.e., a server installed on-site.
What must be completed to enable TV E-Z Installation (boot logo, configuration, and software) data downloads and, if configured, the Pro:Centric application download?
While the Pro:Centric application itself is an additional feature, the appropriate Pro:Centric server configuration must be completed.
How do you display the drop-down list of options for the Media Type field?
Select/highlight the Media Type field and press OK on the Installer Remote to display the drop-down list of options.
What are the options for the Media Type field?
Use the Up/Down arrow keys to select either RF or IP, as applicable.
If the Data Channel is left at its default value (AUTO) for TVs in Pass-through Mode or FTG Mode via CPU, what will be enabled?
If the Data Channel is left at its default value (AUTO), the TV’s Data Channel Auto Search feature will be enabled.
How do you change the Data Channel setting?
To change the Data Channel setting, select/highlight the Data Channel field and press OK on the Installer Remote.
What are the options for the Data Channel field?
Then, use the Up/Down arrow keys to select either MANUAL or AUTO from the drop-down list of options.
What becomes available when the Data Channel field is set to “MANUAL”?
When the Data Channel field is set to “MANUAL,” a data entry field is available on the screen, and you can specify the RF channel number that will be used by the Pro:Centric server as its data channel.
What is the range for the Data Channel value?
The Data Channel value can be set from 0 (disabled) to 135.
How do you enter the Data Channel?
Use the arrow keys on the Installer Remote to select the Data Channel data entry field and press OK. You can then use the number keys on the Installer Remote to direct enter the Data Channel, or you can use the arrow keys to select the appropriate number(s) from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
If the Data Channel has already been set in the Installer Menu (item 119) or in the Solution Settings / EZ-Manager Wizard, where will the specified channel appear?
If the Data Channel has already been set in the Installer Menu (item 119) or in the Solution Settings / EZ-Manager Wizard, the specified channel will appear in the Data Channel data entry field.
What happens if you change the Data Channel in this menu?
If you change the Data Channel in this menu, Installer Menu item 119 will now show the value you entered here.
What frequencies do PCS150R and later Pro:Centric servers not support?
PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
How do you select the Server Address field and define the server?
Select/highlight the Server Address field and press OK on the Installer Remote. Then, use the Up/Down arrow keys to select either IP Address or Domain Name from the drop-down list of options for defining the server.
How do you specify the Pro:Centric server IP address?
Select the appropriate IP type (either IPv4 or IPv6) in the IP Type field, and then enter the Pro:Centric server IP address in the IP Address field. The IP address must match the IPv4 or IPv6 (as applicable) address that is set in the Pro:Centric server.
How do you enter the Pro:Centric server domain name?
Enter the Pro:Centric server domain name—up to 63 characters (no spaces allowed)—in the Domain Name field. Note that in order for the domain name to be resolved to an IP address, there must be a DNS entry for the domain name.
How do you enter data in the data entry fields?
Use the arrow keys to select the field and press OK. Then, you can either use the number keys on the Installer Remote to direct enter data values, or you can use the arrow keys to select the appropriate number(s)/alphanumeric character(s) from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
How do you enter the Pro:Centric server port number?
Enter the Pro:Centric server port number in the Port Number field. The port number must match the port number that is set in the Pro:Centric server.
How do you display the drop-down list of options for the Mode field?
Select/highlight the Mode field and press OK on the Installer Remote to display the drop-down list of options.
How do you select the appropriate Pro:Centric Application Mode setting?
Use the Up/Down arrow keys to select the appropriate Pro:Centric Application Mode setting—Configuration Only, GEM (Java), or HTML.
What happens if the Pro:Centric Application Mode is set to “Configuration Only”?
Pro:Centric application data will not be downloaded.
What happens if the mode has already been set in the Installer Menu (item 098 PRO:CENTRIC) or in the Solution Settings / EZ-Manager Wizard?
The specified mode will be reflected in this field.
What happens if you change the mode in this menu?
Installer Menu item 098 will now reflect the value you selected here.
Based on Update Time settings, how often does the Wake For Update feature wake the TV to check for and download updates from the Pro:Centric server?
Once daily.
Where can I find additional information on Wake For Update functionality?
See Installer Menu item 121 UPDATE TIME HR description on page 55.
How do you display the drop-down list of options for the Update Event field?
Select/highlight the Update Event field and press OK on the Installer Remote.
How do you select the appropriate Update Event setting?
Use the Up/Down arrow keys to select the appropriate Update Event setting—Enable (Default) or Enable.
Where can I find additional information on the Update Event setting?
See Installer Menu item 121 description on page 55.
What should the Update Event be set to prior to CPU v4.45.90?
Update Event is an On/Off toggle field.
What happens when Update Event is set to “Enable (Default)”?
The Update Time field is grayed out, and the update event is scheduled according to the Random Distribution of Update Time described on page 55.
What happens when Update Event is set to “Enable”?
You can specify the Wake For Update time, as required. Select/highlight Update Time and press OK on the Installer Remote. Then, use the arrow keys to select the appropriate hour, minute, and meridiem values. Note that the Update Time set in this menu is based on a 12-hour clock. Ensure the meridiem (AM/PM) specification is set accordingly.
How do you invoke the “random” minute assignment on the TV?
Select/highlight the Random Minute field and press OK on the Installer Remote to toggle the setting on. In this case, the minute setting in the Update Time field will be disabled.
What should Update Event NEVER be set to?
Prevent
Who is the “Prevent” setting intended for?
Factory use only.
What do you need to complete the TV’s Pro:Centric configuration for an “LG Pro:Centric Cloud” Server Type?
You will need the six-digit installation code for this property in order to set up the Pro:Centric Cloud (virtual) server configuration.
Where is the installation code generated?
The installation code is generated in the Pro:Centric Cloud portal.
Who must provide/generate the code?
A user with an Administrator role for this property.
How do you enter the installation code?
Select/highlight the Installation Code field and press OK on the Installer Remote. Then, either use the number keys on the Installer Remote to direct enter the installation code, or use the arrow keys to select the appropriate numbers from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
What will the TV attempt to do when you enter the installation code?
The TV will attempt to connect with the server.
What message will you see when the installation code is verified?
“Server Found” message below the Installation Code field.
What CPU and PTC is required to complete the TV’s Pro:Centric configuration for an “LG Pro:Centric Cloud” Server Type?
CPU v4.41.00 or later and PTC v1.00.015 (US670H0UA models)/PTC v1.00.001 (US670H9UA models) or later.
What does the General Menu enable you to do?
The General Menu enables you to view and enable varied security settings for this TV.
How do you access the General Menu?
With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select the General menu option. Then, press OK.
How do you access the Security Menu?
With the General Menu on display, use the arrow keys on the Installer Remote to select/highlight Security. Then, press OK.
What options are available in the Security Menu?
- To view security settings for TCP and UDP ports, use the arrow keys on the Installer Remote to select/highlight Port Control. Then, press OK. Security settings for the TCP and UDP ports will be displayed in a new Port Control screen. Blocked ports (if any) are listed in the bottom half of the screen. This list is read-only.
- To view TV information/status details, use the arrow keys on the Installer Remote to select/highlight TV Information. Then, press OK. The TV information displayed includes the model, serial number, TV name, webOS version, total power on time, available internal storage, etc.
- To check the status of and/or run diagnosis on selected TV features, use the arrow keys on the Installer Remote to select/ highlight Check Items. Then, press OK. With the Check Items Menu on display, use the arrow keys on the Installer Remote to select/highlight Check the Status of TV. Then, press OK. Use the arrow keys on the remote to select/highlight the item you wish to check and press OK. Then, follow the instructions on the screen. This feature enables you to check the status of features such as Bluetooth, Wi-Fi, and/or MMR functionality.
- If you would like to set up password protection for the TV Manager, refer to the “TV Manager Password Protection” subsection below.
- The Software Update option in this menu enables you to update TV software via an NSU web server. Contact your LG service representative for further information. Permission is required for server access.
How do you return to the Security Menu?
Press [Back] on the Installer Remote.
How do you return to the IP Environment Menu or the General Menu?
Use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press [Exit] to return to the General Menu or exit the IP Environment Menu.
What does the TV Manager Password Protection option enable you to do?
This option enables you to set a four-digit password for the TV Manager, as an added layer of protection against undesired access.
What happens when the TV Manager Password Protection feature is enabled?
A password prompt is displayed each time a user accesses the TV Manager.
How do you access the TV Manager Password Protection Menu?
With the General Menu on display, use the arrow keys on the Installer Remote to select/highlight Security. Then, press OK. With the Security Menu on display, use the arrow keys on the Installer Remote to select/highlight TV Manager Password Protection. Then, press OK.
What will be displayed if you’ve never accessed the TV Manager Password Protection Menu before?
A Set Password prompt will be displayed at the bottom of the screen, along with a virtual keyboard.
How do you enter the password?
You can either use the number keys on the Installer Remote to direct enter data values, or you can use the arrow keys to select the appropriate numbers from the virtual keyboard. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
How do you enable/disable password protection?
Select/ highlight the TV Manager Password Protection field and press OK on the Installer Remote to toggle the setting as required.
How do you reset the password?
Select Reset Password and press OK.
What happens when you select Reset Password?
An Enter Password prompt will be displayed at the bottom of the screen, along with a virtual keyboard. You can either use the number keys on the Installer Remote to direct enter data values, or you can use the arrow keys to select the appropriate numbers from the virtual keyboard. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
How do you return to the Security Menu after resetting the password?
Press [Back] on the Installer Remote.
What does the Portal Settings Menu enable you to do?
The Portal Settings Menu enables you to set up a customized local portal for this TV. It also allows you to select which of the pre-loaded application icons to display in the TV’s Smart Launcher.
What are the portal setup options in the Portal Menu independent of?
Portal setup options in the Portal Menu are independent of the Pro:Centric portal.
How do you configure the portal features if you intend to load a Pro:Centric application on the TV(s) at the site?
Use the appropriate Pro:Centric Admin Client to configure the portal features.
How do you access the Portal Settings Menu?
With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select the Portal Settings menu option. Then, press OK.
How do you display the drop-down list of options for the Portal Mode field?
Select/highlight the Portal Mode field and press OK on the Installer Remote to display the drop-down list of options.
How do you select the applicable Portal Mode setting?
Use the Up/Down arrow keys to select the applicable setting—Default Portal, Customizable Portal, or None.
What happens if the Portal Mode has already been set in the Basic Settings Wizard?
The specified value will be reflected in this field.
What is the default value for the Portal Mode field?
“Default Portal”
What does the “Default Portal” setting enable?
The TV’s standard Smart Launcher.
How do you display the drop-down list of options for the Auto Start field?
Select/highlight the Auto Start field and press OK on the Installer Remote to display the drop-down list of options.
How do you select the applicable Auto Start setting?
Use the Up/Down arrow keys to select the applicable setting—Off or Portal Mode.
What does the Auto Start setting specify?
Whether the portal should be displayed each time the TV is turned ON (as opposed to only being displayed when the end user presses PORTAL on the remote).
What happens if the Auto Start status has already been set in the Basic Settings Wizard?
The specified value will be reflected in this field.
How many website shortcuts and hotel directories can you add?
You may add up to five website shortcuts and up to seven hotel directories.
How do you create and/or modify the customized portal content?
Use the Website Shortcut, Input Shortcut, Hotel Directory, Portal Editor, and Portal Manager options to create and/or modify the customized portal content, as applicable.
How do you complete the setup for the customized portal content?
Follow on-screen instructions to complete the setup.
How do you return to the IP Environment Menu when you are finished in the Portal Settings Menu?
Use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press [Exit] to exit the IP Environment Menu.
Who should you contact for further information on the portal settings and options?
Your LG service representative.
What does the Pre-loaded Applications option allow you to do?
This option allows you to select which of the pre-loaded application icons to install/make available in the TV’s Smart Launcher, which appears along the bottom of the screen in the TV’s default Portal Mode.
When is the Smart Launcher available to end users?
When the Pro:Centric application is disabled, the Smart Launcher is available to end users via the PORTAL key on the remote control. The Smart Launcher is also available to end users via the SMART key on the remote control.
How do you access the Portal Settings Menu?
With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select the Portal Settings menu option. Then, press OK.
What should the Portal Mode be set to?
“Default Portal”
How do you select “Default Portal” in the Portal Mode field?
If necessary, select/highlight the Portal Mode field and press OK on the Installer Remote to display the drop-down list of options. Then, use the Up/Down arrow keys to select Default Portal.
How do you access the Pre-loaded Apps screen?
Use the arrow keys on the Installer Remote to select Pre-loaded Apps. Then, press OK. Application options will be displayed in a new Pre-loaded Apps screen.
What does the App List and Installed App List show?
An App List on the left side of the screen shows the applications that are available, while an Installed App List on the right side of the screen shows the applications that have been installed.
How do you install apps?
Highlight each desired application in the App List, and press OK on the Installer Remote. A checkmark indicates that an app is selected. When you are ready to continue, select/highlight the Install button below the App List, and then press OK on the Installer Remote. Installation progress will be displayed in a pop-up banner. When the process is complete, press OK on the Installer Remote to return to the Pre-loaded Apps screen.
How do you remove apps?
Highlight each desired application in the Installed App List, and press OK on the Installer Remote. A checkmark indicates that an app is selected. When you are ready to continue, select/highlight the Delete button below the Installed App List, and then press OK on the Installer Remote. Removal progress will be displayed in a pop-up banner. When the process is complete, press OK on the Installer Remote to return to the Pre-loaded Apps screen.
What applications are available in the Smart Launcher once they are enabled in the Media Share Menu?
Screen Share and SoftAP (as Wi-Fi Service) applications.
What application(s) should you make sure to select/install?
Any application(s) that may be used in conjunction with the DIAL feature.
How do you return to the Portal Settings Menu?
Use the arrow keys on the Installer Remote to select/highlight the X button, and then press OK.
How do you exit the IP Environment Menu?
Use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press [Exit] to exit the IP Environment Menu.
Why is it not possible to edit pre-loaded application selections in the Cloud Configuration Tool?
While pre-loaded application selections are clonable, it is not possible to edit pre-loaded application selections in the Cloud Configuration Tool.
How do you add or remove applications if a TV has already been configured for FTG Mode via CPU?
You will need to import a new “.tlx” file with the appropriate model profile. That is, you will need to use a Master TV of the same model to create and export a “.tlx” file with the desired pre-loaded application selections (along with any other applicable Installer Menu settings), which can be transferred (imported) to the Target TV.
What does the Media Share Menu allow you to do?
The Media Share Menu allows you to enable the following Media Share features on this TV:
- LG Smart Share®: Allows end users to use the TV to access and view media files (photos, videos, music, etc.) shared by DLNA Certified® devices connected to the same LAN as the TV.
- Screen Share: Enables screen sharing with a Miracast® or Wireless Display (WiDi) capable device (e.g., a laptop with Intel® hardware).
- Media Renderer: Enables the TV to act as a media renderer to receive content from DLNA Certified devices on the same network.
- DIAL (Discovery and Launch): Allows end users to play selected application media on the TV from a device with DIAL capability. The device may be used to cast any application for which a TV-compatible application has been created/selected for inclusion in the Pre-loaded Apps Menu (e.g., YouTube). Note that the device must be con-nected to the same network as the TV.
- SoftAP: Enables the TV to function as a wireless access point for up to 10 devices. Note that a wired network connection MUST be established in order for end users to use SoftAP.
- Beacon: Enables the TV to function as either an iBeacon™ or Eddystone™ beacon device for Bluetooth broadcasting.
How do you access the Media Share Menu?
With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select the Media Share menu option. Then, press OK.
How do you enable or disable the Smart Share, Media Renderer, and DIAL features?
Use the Up/Down arrow keys on the Installer Remote to select/highlight the desired feature, and then press OK on the Installer Remote to toggle the setting as required.
How do you enable Screen Share?
- Select/highlight Screen Share, and then press OK to toggle the setting so that Screen Share is on.
- Then, use the Up/Down arrow keys to select the desired option—Enable, Enable (PIN), or Disable—from the drop-down list of options.
What happens if you select “Enable (PIN)”?
Users will be prompted to enter a randomly generated PIN when connecting a device to the TV.
How do you enable SoftAP?
- Select/highlight SoftAP and press OK on the Installer Remote.
- Select/highlight the Off/On toggle button at the top right of the SoftAP screen (see example at right), and press OK on the Installer Remote to turn on SoftAP.
How do you enable use of a randomly generated security key for SoftAP access?
Select the Use Default field, and press OK on the Installer Remote to toggle the setting so that the default security key is enabled (the Security Key field will subsequently be grayed out and the random security key will be displayed).
How do you specify your own security key for SoftAP access?
- Toggle the Use Default field so that the default security key is disabled.
- Then, select the Security Key field and press OK. In the data entry field, you can use the number keys on the Installer Remote to direct enter a numeric security key, or you can use the arrow keys to select the appropriate alphanumeric characters—at least eight, but no more than 64—from the pop-up virtual keyboard displayed at the bottom of the screen. Note that the security key may not contain any special characters (:, /, , @, etc.). When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
How do you select values in the Wi-Fi Signal Strength and Wi-Fi Channel fields?
Select the appropriate values in the Wi-Fi Signal Strength and Wi-Fi Channel fields, as required.
How do you enable Beacon?
- Select/highlight Beacon and press OK on the Installer Remote.
- Select/highlight the Off/On toggle button at the top right of the Beacon screen (see example at right), and press OK on the Installer Remote to turn on Beacon.
How do you select the applicable Beacon type?
- Select/highlight the Type field and press OK on the Installer Remote to display the drop-down list of options.
- Then, use the Up/Down arrow keys to select the applicable Beacon type—either iBeacon or Eddystone.
What parameters will you need to enter for iBeacon and Eddystone?
Note: For iBeacon, you will need to enter the beacon’s UUID, Major, and Minor parameters. For Eddystone, you will need to enter the beacon’s URL parameters. You should have the pertinent information available before you continue.
How do you provide the appropriate information for each data entry field?
Select each data entry field in turn, and provide the appropriate information. In the data entry fields, you can use the number keys on the Installer Remote to direct enter numbers, or you can use the arrow keys to select the appropriate alphanumeric characters from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
What should you do when you have entered all the beacon identification data?
Select the OK button at the bottom of the menu, and then press OK on the Installer Remote.
What should you do at the prompt for broadcast confirmation?
Select either Yes to broadcast the Beacon or No if you do not want to broadcast the Beacon.
How do you specify a name for the TV?
To edit the TV name, use the Up/Down arrow keys to select the TV Name field, and then press OK. You can then use the number keys on the Installer Remote to direct enter a numeric TV name, or you can use the arrow keys to select the appropriate alphanumeric character(s) from the pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.
What is the default TV name?
By default, the TV name is “[LG] webOS TV” + the TV’s model name.
What happens if a room number is specified in the Solution Settings / EZ-Manager Wizard or in the General Menu / Room Info screen?
The TV name is changed to the room number.
What should you do after all Media Share feature settings are done?
Reboot the TV to complete each setup.
When should you reboot the TV if you intend to modify additional menu settings?
Unless prompted otherwise, you may wait until all changes are complete before you reboot the TV.
Which Media Share settings are clonable?
Smart Share, Screen Share, Media Renderer, DIAL, and Beacon settings are clonable.
Which settings can’t be cloned?
SoftAP settings, as well as the TV name cannot be cloned.
How to update TV (CPU) and/or PTC software using the TV Manager “Update TV Software” and/or “Update PTC Software”?
This section describes how to update TV (CPU) and/or PTC software using the TV Manager “Update TV Software” and/or “Update PTC Software” option(s), respectively. You may also use the Ez Download utility to update software, if desired.
What should I do before I begin updating TV/PTC Software using a USB Memory Device?
- Software update files must be stored in a folder named “LG_DTV” in the root directory of the USB memory device.
- Ensure the USB device has been formatted with FAT format.
How do I update the TV/PTC Software?
- Turn ON the TV, and then insert the USB memory device into either of the USB ports on the TV.
- Press MENU SETTINGS on the Installer Remote to display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is not in Pass-through Mode).
- (TV in Pass-through Mode only) From the Quick Settings Menu displayed at the left of the screen, select the All Settings menu icon and press OK to access the advanced TV setup menus.
- Use the arrow navigation keys to select/highlight either the General menu icon from the TV setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times to access the TV Manager.
- If more than one USB memory device is currently connected to the TV, be sure to select the USB device that contains the applicable software file. If necessary, use the arrow keys on the Installer Remote to select/highlight the USB Device button in the top right corner of the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the pop-up list of USB devices.
- Use the arrow keys to select Software Update, and then press OK.
- Use the Up/Down arrow keys to select Update TV Software or Update PTC Software, as applicable, and press OK. Depending on your selection, a list of either TV or PTC software files stored in the LG_DTV folder on the USB memory device will be displayed on the screen. Above the listing of files, you can also see the current version of TV or PTC software.
- Use the arrow keys to select/highlight the update file to download, and then press OK.
- When you are ready to download the update, select Update on the screen, and then press OK on the Installer Remote. Software update progress will be displayed on the screen. Do NOT remove the USB device until the software update is complete. When the software update is complete, a “Software Update is completed” pop-up message will briefly be displayed on the screen, and then the TV will reboot.
How to download images or icons using a USB Memory Device?
This section describes how to download the image types listed below using the TV Manager “Image Download” or “Icon Download” options. You may also use the Ez Download utility to download the image(s), if desired.
What types of images can be downloaded?
- A boot logo image, also known as a “splash screen,” is briefly displayed when the TV is turned ON from its standby (OFF) state.
- Background images are intended for use with audio-only channels and applications, such as the Bluetooth Sound Sync feature or the Clock application, that by default have static backgrounds. End users may choose to display a slideshow on the screen while audio is playing. Up to 12 images may be selected.
- Hotel Directory images are intended for use with a local customized portal. Up to 12 images may be selected for up to six hotel directories.
- The Hotel Icon on Portal icon image is used for local customized portal branding. One icon image may be selected.
- Website Shortcuts are icon images. One icon image may be selected for up to five website directories.
What are the Boot Logo Image File Guidelines?
- File formats supported: Baseline or progressive JPEG, JPG, or 24-bit (RGB 8x8x8) BMP.
- A JPEG or JPG image should be no larger than 6 MB.
- A BMP image should be no larger than 5.93 MB.
- The maximum resolution allowed for the boot logo image is 1920 x 1080 pixels.
- Avoid using special characters, such as ?, &, @, etc., in the image filename.
What are the Background and Hotel Directory Image File Guidelines?
- File formats supported: Baseline or progressive JPEG, JPG, or PNG.
- Up to 12 image files (no more than 10 MB total) may be selected for background images and/or for hotel directories.
- The maximum resolution allowed for these images is 3840 x 2160 pixels.
- Avoid using special characters, such as ?, &, @, etc., in image filenames.
What are the Icon Image File Guidelines?
- File formats supported: Baseline or progressive JPEG, JPG, or PNG.
- An icon image should be no larger than 10 MB.
- The maximum resolution allowed for these images is 3840 x 2160 pixels.
- Avoid using special characters, such as ?, &, @, etc., in image filenames.
What should I do before I begin Downloading Images or Icons using a USB Memory Device?
- The image file(s) must be stored in a folder named “LG_DTV” in the root directory of the USB memory device.
- Ensure the USB device has been formatted with FAT format.
How do I download the image(s)?
- Turn ON the TV, and then insert the USB memory device into either of the USB ports on the TV.
- Press MENU SETTINGS on the Installer Remote to display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is not in Pass-through Mode).
- (TV in Pass-through Mode only) From the Quick Settings Menu displayed at the left of the screen, select the All Settings menu icon and press OK to access the advanced TV setup menus.
- Use the arrow navigation keys to select/highlight either the General menu icon from the TV setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times to access the TV Manager.
- If more than one USB memory device is currently connected to the TV, be sure to select the USB device that contains the applicable image file(s). If necessary, use the arrow keys on the Installer Remote to select/highlight the USB Device button in the top right corner of the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the pop-up list of USB devices.
- Use the arrow keys to select Image Download or Icon Download, as applicable, and then press OK. Depending on your selection, either the Image Download or Icon Download screen will be displayed.
- Use the Up/Down arrow keys to select the appropriate option from the list of file types at the left of the screen, and then press OK.
- In the image area at the right of the screen, use the arrow keys to select/highlight the image file(s) to download. Press OK to select a file (a checkmark identifies a selected file).
- When you are ready to download the image file(s), select Download on the screen, and then press OK on the Installer Remote. Download progress will be displayed on the screen. Do NOT remove the USB device until the image download(s) is/are complete. When the download process is complete, an “Image Download is completed” or “Icon Download is completed” message will be displayed on the screen (in accordance with your selection in step 6), and a “Done” button will be displayed/ activated at the top right of the screen.
- Check the download status—at the left of the screen—for each image to make sure the download was successful, and then press OK on the Installer Remote to select Done. When you select “Done,” the Image Download or Icon Download screen (depending on your selection in step 6) will be redisplayed, and you can download additional images and/or perform other TV Manager functions, as required.
How do I download a hotel video using the TV Manager “Video Download” option?
This section describes how to download a hotel video using the TV Manager “Video Download” option. You may also use the Ez Download utility to download the video, if desired. One hotel video may be selected for a local customized portal.
What are the Video File Guidelines?
- File formats supported: DIVX, AVI, MKV, MP4, 3GP, 3G2, TS, TP, TRP, MPG, MPEG, VOB, VRO, ASF, WMV, MOV, DAT, F4V, FLV, TTS, ASX, M4V, K3G, M2TS, MPE, MTS, WEBM, LGE, LG2, LGV, MZ.
- The video size is only restricted by the TV’s storage capacity. You be will able to check the amount of space available from the Video Download screen.
- Avoid using special characters, such as ?, &, @, etc., in the video filename.
What should I do before I begin downloading a hotel video using a USB Memory Device?
- The video file must be stored in a folder named “LG_DTV” in the root directory of the USB memory device.
- Ensure the USB device has been formatted with FAT format.
How do I download the video?
- Turn ON the TV, and then insert the USB memory device into either of the USB ports on the TV.
- Press MENU SETTINGS on the Installer Remote to display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is not in Pass-through Mode).
- (TV in Pass-through Mode only) From the Quick Settings Menu displayed at the left of the screen, select the All Settings menu icon and press OK to access the advanced TV setup menus.
- Use the arrow navigation keys to select/highlight either the General menu icon from the TV setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times to access the TV Manager.
- If more than one USB memory device is currently connected to the TV, be sure to select the USB device that contains the applicable video file. If necessary, use the arrow keys on the Installer Remote to select/highlight the USB Device button in the top right corner of the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the pop-up list of USB devices.
- Use the arrow keys to select Video Download, and then press OK. The Video Download screen will be displayed.
- In the thumbnail area at the right of the screen, use the arrow keys to select/highlight the video file to download. Press OK to select a file (a checkmark identifies a selected file).
- When you are ready to download the video file, select Download on the screen, and then press OK on the Installer Remote. Download progress will be displayed on the screen. Do NOT remove the USB device until the video download is complete. When the download process is complete, a “Video Download is completed” message will be displayed on the screen, and a “Done” button will be displayed/ activated at the top right of the screen.
- Check the download status—at the left of the screen—for the video to make sure the download was successful, and then press OK on the Installer Remote to select Done. When you select “Done,” the Video Download screen will be redisplayed, and you can perform other TV Manager functions, as required.
How do I download the Pro:Idiom Mobile Key file?
System providers may now define and apply their own Pro:Idiom Media Key (.pim) file to TVs at an installation site. This section describes how to download the Pro:Idiom Mobile Key file using the TV Manager Ez Download utility.
What should I do before I begin downloading a Pro:Idiom Media Key using a USB Memory Device?
- Obtain the proper Pro:Idiom Media Key (.pim) file from the system provider. Avoid using special characters, such as ?, &, @, etc., in the filename.
- The Pro:Idiom Media Key file must be stored in a folder named “LG_DTV” in the root directory of the USB memory device.
- Ensure the USB device has been formatted with FAT format.
How do I download the Pro:Idiom Media Key File?
- Turn ON the TV, and then insert the USB memory device into either of the USB ports on the TV.
- Access the Ez Download utility, and select the appropriate USB memory device, as applicable.
- With the Ez Download screen on display, use the Up/Down arrow keys to select Download Pro:Idiom M Key, and then press OK.
- Use the arrow keys to select/highlight the Pro:Idiom Media Key file to download.
- When you are ready to download the file, select Download on the screen, and then press OK on the Installer Remote. Download progress will be displayed on the screen. Do NOT remove the USB device until the download is complete. When the Ez Download process is complete, an overview of the results will briefly be displayed and then the TV will reboot.
- Remove the USB memory device, and verify that the appropriate Pro:Idiom key is resident on the TV.
What is assumed in the following tables regarding Power Consumption Settings?
The following tables assume that Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 255). Values are results of controlled experiments under laboratory conditions.
What are the Power Consumption Settings (Static) for 43US670H, 50US670H, and 55US670H?
| Item 099 Back Lighting (Static) | 43US670H Power Consumption (Watts) | 43US670H Percent Savings | 50US670H Power Consumption (Watts) | 50US670H Percent Savings | 55US670H Power Consumption (Watts) | 55US670H Percent Savings |
|---|---|---|---|---|---|---|
| 100 | 100.0 | 0% | 108.0 | 0% | 141.0 | 0% |
| 90 | 94.0 | 6% | 100.4 | 7% | 132.5 | 6% |
| 80 | 98.0 | 2% | 92.9 | 14% | 121.3 | 14% |
| 70 | 81.0 | 19% | 86.4 | 20% | 111.4 | 21% |
| 60 | 73.0 | 27% | 77.8 | 28% | 101.5 | 28% |
| 50 | 68.0 | 32% | 72.4 | 33% | 93.1 | 34% |
| 40 | 61.0 | 39% | 62.6 | 42% | 81.8 | 42% |
| 30 | 54.0 | 46% | 56.2 | 48% | 74.7 | 47% |
| 20 | 46.0 | 54% | 47.5 | 56% | 62.0 | 56% |
| 10 | 41.0 | 59% | 41.0 | 62% | 53.6 | 62% |
| 1 | 35.0 | 65% | 33.5 | 69% | 43.7 | 69% |
What are the Power Consumption Settings (Dynamic) for 43US670H, 50US670H, and 55US670H?
| Item 099 Back Lighting (Dynamic) | 43US670H Power Consumption (Watts) | 43US670H Percent Savings | 50US670H Power Consumption (Watts) | 50US670H Percent Savings | 55US670H Power Consumption (Watts) | 55US670H Percent Savings |
|---|---|---|---|---|---|---|
| 200 | 99.0 | 0% | 107.0 | 0% | 140.0 | 0% |
| 190 | 92.1 | 7% | 99.5 | 7% | 131.6 | 6% |
| 180 | 86.1 | 13% | 92.0 | 14% | 120.4 | 14% |
| 170 | 78.2 | 21% | 86.7 | 19% | 112.0 | 20% |
| 160 | 72.3 | 27% | 77.0 | 28% | 100.8 | 28% |
| 150 | 66.3 | 33% | 71.7 | 33% | 91.0 | 35% |
| 140 | 59.4 | 40% | 62.1 | 42% | 79.8 | 43% |
| 130 | 53.5 | 46% | 55.6 | 48% | 72.8 | 48% |
| 120 | 46.5 | 53% | 48.2 | 55% | 61.6 | 56% |
| 110 | 40.6 | 59% | 40.7 | 62% | 53.2 | 62% |
| 101 | 34.7 | 65% | 33.2 | 69% | 43.4 | 69% |
How do I configure the TV’s Aux Input?
To configure the TV’s Aux Input, use the Installer Remote to enter the channel number indicated, based on the REMAP AUX INPS Installer Menu setting. Use analog channel numbers in the 130 range as the physical RF channel to add Aux inputs to an FTG Channel Map.
Where is the b-LAN module located and what does it allow?
The b-LAN module is internal to the TV. It allows hotel/institution head end equipment with b-LAN technology to communicate with the TV for configuration and control via the institution’s RF distribution system.
What does Installer Menu item 118 POWER SAVINGS control?
Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b-LAN module and the GAME CONTROL/MPI port.
What is the default value for POWER SAVINGS and what does it mean?
The default value for POWER SAVINGS is 3, which means the b-LAN module is only powered when the TV is turned ON.
What is an FMA-LG102?
An FMA-LG102 is a b-LAN enabled head end device that broadcasts over the RF distribution system to communicate to multiple TVs.
What should I do when a TV is first installed?
When the TV is first installed, it must be turned ON in order for its embedded b-LAN module to receive communication from the head end device.
How do I make the b-LAN module always powered, including while the TV is turned OFF?
If you desire for the b-LAN module to always be powered, including while the TV is turned OFF, set Installer Menu item 118 POWER SAVINGS to 1.
How do I ensure the GAME CONTROL/MPI port circuitry is always powered?
If MPI communication is required for external MPI control, set Installer Menu item 118 POWER SAVINGS to 1 so that the GAME CONTROL/MPI port circuitry is always powered.
What is the caution regarding POWER SAVINGS?
POWER SAVINGS should NEVER be set to 7 as this setting is intended for factory use only.
What is the latest and final release of the FTG Device Configuration Application?
FTG Device Configuration Application version 5.5.8 is the latest and final release of this software. There will be no future releases.
Can the FTG Device Configuration Application still be used for FTG Mode via EBL configuration?
Yes, the FTG Device Configuration Application may still be used for FTG Mode via EBL configuration.
What should I do if I am using an FMA head end device for remote management and I want to include FTG Installer Menu settings in an FMA Configuration (.fma) file?
If you are using an FMA head end device for remote management and wish to include FTG Installer Menu settings for this model in an FMA Configuration (.fma) file, you will need to “Read” FTG Installer Menu settings from a Master US670H0UA or US670H9UA TV that is already configured for FTG Mode via EBL.
How do I add an FTG Installer Menu profile for this model to the FMA Configuration List in the FMA Configuration Utility?
You will need to perform all steps of the FTG Mode via EBL (Local Configuration) procedure before you can add an FTG Installer Menu profile for this model to the FMA Configuration List in the FMA Configuration Utility.
How do I locally configure individual TV EBLs using a direct PC-to-TV (EBL) connection?
The following steps outline local FTG configuration of individual TV EBLs using a direct PC-to-TV (EBL) connection:
- Install (if necessary) and launch the FTG Device Configuration Application on the PC that will be used to configure the EBL.
- Build an FTG Channel Map using the FTG Channel Map Editor in the FTG Channel Map Configuration Utility (or, if applicable, open an existing FTG Configuration [.rml] file). Note: Up to 141 logical channels can be defined in the FTG Channel Map.
- Connect the PC to the TV-LINK CFG jack on the TV’s rear jack panel using a USB-to-TTL serial cable (TTL-232R-5V-AJ). If necessary, install the device driver on the PC.
- Turn ON the TV. Note: If Installer Menu item 118 POWER SAVINGS is set to 3 (default), the TV must be ON in order for steps 6 and 7 to be successful.
- (Optional) Since the application is no longer being updated with new model profiles, this model is unknown to the application, which means that it is not possible to use the FTG Installer Menu Configuration Utility to change Installer Menu items. Therefore, if you would like to make any changes to the Installer Menu items, access the Installer Menu on the TV and make the desired/applicable changes to the items BEFORE configuring the EBL for FTG Mode in the next step.
- “Write” the FTG Channel Map to the EBL (switches the EBL from Pass-through Mode to FTG Mode). Note: After a “Write” of new data, the TV will briefly display a green text banner that shows the EBL firmware version and release date.
- “Read” the current FTG Installer Menu settings from the EBL using the FTG Installer Menu Configuration Utility. Note: When you “Read” the settings from the EBL, a pop-up notice will be displayed to indicate that the chassis ID of this model is unknown and so a generic Installer Menu profile will be loaded. Click OK to dismiss the pop-up window and continue. The resulting “generic” profile contains all Installer Menu items, including a number of items that may not be applicable for this model. Refer to the Installer Menu section of this document for detailed information on Installer Menu items that are specific to the US670H.
- Save the FTG Channel Map and FTG Installer Menu settings to an FTG Configuration (.rml) file for future use.
- Tune the TV to a logical channel in the FTG Channel Map.
Where can I find information on remote management using an FMA?
For information on remote management using an FMA, refer to the appropriate Installation & Configuration document for the FMA in use. For example, for an FMA-LG102, refer to the FMA-LG102 Installation & Configuration Guide.
What does the “Unknown Model Chassis ID” message mean?
The “Unknown Model Chassis ID” message means that the Model Chassis ID (#130-1) is not registered with this version of software and a generic model Installer Menu profile will be loaded.
How do I disable auto-sensing for all available Aux inputs?
To disable auto-sensing for all available Aux inputs, set Installer Menu item 042 AUTO INPUTS to 0.
How do I enable auto-sensing for all available Aux inputs?
To enable auto-sensing for all available Aux inputs, set item 042 to 255.
What happens when both item 042 AUTO INPUTS and item 041 SIMPLINK EN are enabled in the Installer Menu?
When both item 042 AUTO INPUTS and item 041 SIMPLINK EN are enabled in the Installer Menu, HDMI inputs will be detected by SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
What is the format of the informational text code displayed at the right of each Auto Inputs value in the Installer Menu?
In the Installer Menu, an informational text code is displayed at the right of each Auto Inputs value. For example:
PTC INSTALLER MENU xxUS670H CPU – CTV
042 AUTO INPUTS 224 765XXXXX
UPN 000-000-000-000 S# ##.## 7F78 PTC V#.##.### CPU V#.##.##.##
Each Auto Inputs text code consists of eight characters that identify the Aux input(s) for which auto-sensing is enabled.
What does each Auto Inputs text code consist of and what does it identify?
Each Auto Inputs text code consists of eight characters that identify the Aux input(s) for which auto-sensing is enabled.
What does the Installer Menu text code “input #” identify?
The following table identifies the Installer Menu text code input # for each Aux input that is available on the US670H TV models. The table also identifies the Installer Menu item associated with each Aux input. Remember that in order for auto-sensing to be enabled for an input, that input must also be enabled in the Installer Menu.
| Input # Assignments | ||
|---|---|---|
| Installer Menu Text Code | Input # | Aux Input |
| Installer Menu Item | ||
| Function | ||
| 6 | HDMI 1 | 035 |
| HDMI1 ENABLE | ||
| 7 | HDMI 2 | 091 |
| HDMI2 ENABLE | ||
| 5 | HDMI 3 | 092 |
| HDMI3 ENABLE |
What does the AUTO INPUTS Text Code illustrate?
The AUTO INPUTS Text Code illustrates Installer Menu item 042 value 224, which enables auto-sensing for all available Aux inputs. The input #s in the text code (7, 6, 5 in this example) identify the enabled Aux inputs.
Where can I find a listing of the US670H Aux inputs and their corresponding text code input #s?
Refer to the Input # Assignments table for a listing of the US670H Aux inputs and their corresponding text code input #s.
What does the Auto Inputs Values table show?
The Auto Inputs Values table shows the text codes for all item 042 values.
What are the possible values for item 042 in the Auto Inputs Values table?
| Item 042 Value | Aux Inputs | Installer Menu Text Code |
|---|---|---|
| 000 | Disabled Disabled Disabled | DDDXXXXX |
| 032 | Disabled Disabled Enabled | DD5XXXXX |
| 064 | Enabled Disabled Disabled | D6DXXXXX |
| 096 | Enabled Disabled Enabled | D65XXXXX |
| 128 | Disabled Enabled Disabled | 7DDXXXXX |
| 160 | Disabled Enabled Enabled | 7D5XXXXX |
| 192 | Enabled Enabled Disabled | 76DXXXXX |
| 224 | Enabled Enabled Enabled | 765XXXXX |
| 255 | Enabled Enabled Enabled | 765XXXXX |
Where:
- X = Aux input is Disabled or Not Available (i.e., on these TV models)
- D = Auto-sensing for input is Disabled
- Input # = Auto-sensing for input is Enabled
What does X represent in the Auto Inputs Values table?
X = Aux input is Disabled or Not Available (i.e., on these TV models).
What does D represent in the Auto Inputs Values table?
D = Auto-sensing for input is Disabled.
What does “Input #” represent in the Auto Inputs Values table?
Input # = Auto-sensing for input is Enabled.
How can I restore all factory defaults or just the Installer Menu factory defaults?
This section describes how to restore all factory defaults or just the Installer Menu factory defaults either on a single TV that is currently in Pass-through Mode, FTG Mode, Application Tuning Mode, etc. or on multiple TVs that are currently in FTG Mode.
How do I restore all factory defaults on a single TV?
This section describes how to restore a single TV, regardless of its mode, to a factory default condition. The following procedure requires that you contact LG technical support to obtain a predefined value/password for Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory “IN-STOP” process, which restores all factory defaults. This procedure will also reactivate the First Use Wizard.
- Use the Installer Remote to access the TV’s Installer Menu, navigate to Installer Menu item 117 FACT DEFAULT, and key in the value provided by technical support. Then, press OK.
- At the prompt for confirmation, key in the password provided by technical support. This will initiate the IN-STOP that restores the factory defaults on the TV.
How do I restore the Installer Menu factory defaults on a single TV that is currently in Pass-through Mode?
If the TV is currently in Pass-through Mode, you can set Installer Menu item 117 FACT DEFAULT to 1 to restore the Installer Menu factory defaults and clear the PTC Channel Map, including any assigned channel icons and custom text labels.
What should I do if a complete restoration of the TV’s factory defaults is required?
If a complete restoration of the TV’s factory defaults is required, see “Restore All Factory Defaults”.
What are the two additional options for restoring Pass-through Mode/Installer Menu factory defaults on TVs that are in FTG Mode via the CPU?
There are two additional options for restoring Pass-through Mode/Installer Menu factory defaults on TVs that are in FTG Mode via the CPU. The first enables you to restore a single TV to Pass-through Mode, while the second enables you to restore multiple TVs to Pass-through Mode at one time. However, both options require that you create a “Restore_Pass-through_Mode.tlx” file, i.e., an FTG Configuration file with no data. Refer to the Cloud Configuration Tool User Guide for further information.
- Using a USB memory device, import a “Restore_Pass-through_Mode.tlx” file to the TV. Refer to “Importing a Clone File” for further information on the import procedure.
- If your system uses a Pro:Centric server for remote management of US670H TVs that are in FTG Mode, use the Pro:Centric Admin Client to load a “Restore_Pass-through_Mode.tlx” file on the Pro:Centric server. Refer to the Pro:Centric Server Admin Client User Guide for further information.
What are the two additional options for restoring Pass-through Mode/factory defaults on TVs that are in FTG Mode via the EBL?
There are two additional options for restoring Pass-through Mode/factory defaults on TVs that are in FTG Mode via the EBL. The first enables you to restore a single TV to Pass-through Mode, while the second enables you to restore multiple TVs to Pass-through Mode at one time. Note: While the IN-STOP process described above will clear both the PTC and the CPU, both options below only clear the PTC. Thus, the current Channel Map and TV setup menu settings will remain in the CPU after the reset is completed.
- Using a direct PC-to-TV connection, “Write” an unpopulated Channel Map—that is, a Channel Map with 0 (zero) channels—to the TV. See Reference section, “FTG Mode via EBL (Local Configuration),” and/or the Free-To-Guest (FTG) Device Configuration Application User Guide for further information.
- If your system uses an FMA for remote management/broadcast configuration, configure the FMA device with an FMA Configuration (.fma) file that only contains a “0 Mapped Channels” FTG Channel Map to broadcast to the TV EBL(s). Refer to the Free-To-Guest (FTG) Device Configuration Application User Guide and/or the Installation & Configuration Guide for the FMA device for further information.
What is the TV Zoning feature and what does it enable you to do?
The TV Zoning feature enables you to create localized configurations for TVs in selected “Zones” within the installation site, for example, a hotel lobby, fitness center, restaurant, etc.
What is the Cloud Configuration Tool used for?
The Cloud Configuration Tool may be used to create an FTG Configuration (.tlx) file that contains multiple Installer Menu and Setup Menu profiles, each with its own Zone assignment.
How many unique Zones can be designated for US670H FTG Installer Menu and/or Setup Menu profiles?
Up to nine unique Zones can be designated for US670H FTG Installer Menu and/or Setup Menu profiles.
Where can zone restrictions be placed?
Zone restrictions can also be placed on individual channels in the FTG Channel Map.
What must be done to the TV Zone # on each TV?
The TV Zone # must be set appropriately on each TV in order for the TVs to be configured correctly.
What is the default TV Zone #?
TV Zone 0 is the default TV Zone #.
What does the Cloud Configuration Tool / Installer Menu web page enable you to do?
The Cloud Configuration Tool / Installer Menu web page enables you to create multiple Installer Menu profiles for the same chassis model, each with a different Zone assignment (default = Zone 0), to be included in an FTG Configuration (.tlx) file.
What does the TV Zoning feature enable you to save?
The TV Zoning feature enables you to save multiple US670H FTG Installer Menu profiles, each with its own Zone assignment, in one FTG Configuration file.
What happens if each TV in the aforementioned locations (Zones) has had its TV Zone # set appropriately?
If each TV in the aforementioned locations (Zones) has had its TV Zone # set appropriately, the TV(s) will only be configured by the Installer Menu profile that matches its (their) Zone setting.
What can you do in the Cloud Configuration Tool / File Manager web page?
In the Cloud Configuration Tool / File Manager web page, you can also change the Zone assignment for each Setup Menu profile already present in the FTG Configuration List.
Can Setup Menu profiles be created in the Cloud Configuration Tool?
Setup Menu profiles cannot be created in the Cloud Configuration Tool; they must be saved (exported) from a TV.
What can you do in the Cloud Configuration Tool / Channel Map web page?
In the Cloud Configuration Tool / Channel Map web page, you can place Zone restrictions on individual channels that may be prohibited or deemed unsuitable for certain locations.
How many Zone restrictions can be placed on each channel that is to be restricted?
One or more Zone restrictions (1–8) may be placed on each channel that is to be restricted.
How do you restrict a channel from Zones 2 and 4?
If you wish to restrict a channel from Zones 2 and 4, select both “Zone 2” and “Zone 4” in the Restricted from Zones field when defining or editing that channel.
How many zones can a channel be restricted from and how many zones can a TV be set for?
While a channel can be restricted from up to eight Zones, a TV can only ever be in (set for) one Zone.
Are the TV Zone designations mutually exclusive?
The TV Zone designations are not mutually exclusive, meaning you may opt to place Zone restrictions on selected channels in the FTG Channel Map, but at the same time, you can choose to configure all TVs at the site with the same Installer Menu and/or Setup Menu settings.
What might an FTG Configuration (.tlx) file contain?
For example, an FTG Configuration (.tlx) file being used to configure the TVs at a site may contain multiple Installer Menu and Setup Menu profiles with different Zone assignments, as well as an FTG Channel Map with Zone restrictions on several channels.
What happens to TVs that still have the default TV Zone 0 setting?
Each TV that still has the default TV Zone 0 setting will only be configured by the Installer Menu and/ or Setup Menu profile(s) with a Zone 0 designation.
What happens if the TV Zone # is set to 1?
If, on the other hand, the TV Zone # is set to 1, the TV will first look in the file for the US670H Installer Menu and/or Setup Menu profile(s) with a Zone 1 designation.
What will the TV look for if none of the US670H Installer Menu and/or Setup Menu profiles has a Zone 1 designation?
If none of the US670H Installer Menu and/or Setup Menu profiles has a Zone 1 designation, the TV will then look for the US670H profile(s) with a Zone 0 designation.
What happens to Zone restrictions when the TV Zone # is set to 0?
For the FTG Channel Map configuration, when the TV Zone # is set to 0, the TV will ignore any Zone restrictions (1–8) that may be placed on channels in the FTG Channel Map.
What happens when the TV Zone # is set to 1?
However, when the TV Zone # is set to 1, the TV will omit any channels that have been restricted from Zone 1 in the FTG Channel Map.
What can a location-specific configuration / Clone (.tlx) file be used for?
A location-specific configuration / Clone (.tlx) file may be saved (exported) from a Master TV and then be used to configure Target TVs.
What happens if the TV Zone # in the Master TV is set to 3 before the Clone file export is initiated?
For example, if the TV Zone # in the Master TV is set to 3 before the Clone file export is initiated, the Master TV’s Installer Menu and Setup Menu profiles will be saved with the TV Zone 3 assignment.
How do I configure the Target TVs with the Zone 3 Installer Menu and Setup Menu profiles exported from the Master TV?
In order to configure the Target TVs with the Zone 3 Installer Menu and Setup Menu profiles exported from the Master TV, you must set the TV Zone # accordingly in the Target TVs before importing the Clone file.
What is the Wi-Fi Zoning feature?
The Wi-Fi Zoning feature enables you to use a Clone/Configuration (.tlx) file to configure an individual TV or group of TVs with a particular Wi-Fi access point’s login data to create “Wi-Fi Zones” within the installation environment.
What can the Cloud Configuration Tool be used for?
The Cloud Configuration Tool may be used to create an FTG Configuration (.tlx) file with an FTG Installer Menu profile that contains login data for multiple Wi-Fi access points, each assigned a Wi-Fi Zone #.
How many Wi-Fi Zones can be designated within each FTG Installer Menu profile?
Up to 100 Wi-Fi Zones can be designated within each FTG Installer Menu profile, thus allowing for distribution of the Wi-Fi network load.
What should you do in order for a TV to be configured by the proper Installer Menu profile with the desired Wi-Fi access point login data for wireless networking (i.e., SSID, security type, and security key)?
In order for a TV to be configured by the proper Installer Menu profile with the desired Wi-Fi access point login data for wireless networking (i.e., SSID, security type, and security key), you must set both the TV Zone # and the Wi-Fi Zone # in the TV.
What happens if the Wi-Fi Zone # in the TV is set to 0 (default)?
If the Wi-Fi Zone # in the TV is set to 0 (default), the TV will not obtain access point login data from the Installer Menu profile with which it is configured unless the profile contains the global Wi-Fi Zone 100.
What happens to a TV that does not find its matching Wi-Fi Zone # in the FTG Configuration file, but does find the global Wi-Fi Zone 100?
Any TV that does not find its matching Wi-Fi Zone # in the FTG Configuration file, but does find the global Wi-Fi Zone 100, will be configured with the global access point login data.
What can a location-specific Wi-Fi configuration / Clone (.tlx) file be used for?
A location-specific Wi-Fi configuration / Clone (.tlx) file may be saved (exported) from a Master TV and then be used to configure Target TVs.
What must be done first with the wireless network?
First, the wireless network (i.e., the access point login data) must be configured in the Master TV’s IP Environment Menu.
What must be set in the Master TV after configuring the wireless network?
Then, a Wi-Fi Zone # must be set in the Master TV.
What happens if the Wi-Fi Zone # is set to 4 and the TV Zone # is set to 5 before the Clone file export is initiated?
For example, if the Wi-Fi Zone # is set to 4 and the TV Zone # is set to 5 before the Clone file export is initiated, the Master TV’s Installer Menu profile will be saved with the Zone 5 assignment, and within that Installer Menu profile, the access point login data for wireless networking (i.e., SSID, security type, and security key) will be saved with a Wi-Fi Zone 4 assignment.
What must be set in the Target TVs in order to configure the Target TVs with the proper Installer Menu profile and access point login data?
In order to configure the Target TVs with the proper Installer Menu profile and access point login data, you must set both the TV Zone # and the Wi-Fi Zone # in the Target TVs accordingly before importing the Clone file.
How do I set the TV Zone # and/or the Wi-Fi Zone # in the TV?
You can set the TV Zone # and/or the Wi-Fi Zone # in the Solution Settings / EZ-Manager Wizard or, if the TV is in Pass-through Mode, via the TV’s setup menus as described below. Note that the following procedure can only be performed while the TV is in Pass-through Mode. You will also be able to specify a Label (North, South, East, West) and Room Number for this TV, if desired.
- Turn ON the TV.
- Press MENU SETTINGS on the Installer Remote, and use the arrow navigation keys to select/ highlight the General menu option. Then, press OK.
- In the General Menu, use the Up/Down arrow keys to select Room Info, and then press OK.
- In the Room Info screen, complete the appropriate fields. Use the Up/Down arrow keys on the Installer Remote to navigate between each of the fields.
How do I set the Wi-Fi Zone?
Enables you to set a Wi-Fi Zone # so that the TV can be configured with a particular access point’s login data for wireless networking. Login data (i.e., SSID, security type, and security key) may be provided in a Clone/Configuration (.tlx) file. To assign a Wi-Fi Zone, select/highlight the Wi-Fi Zone field and press OK. Then, use the Left/Right arrow keys to specify the desired Wi-Fi Zone # (1–99). Press OK when you are finished.
How do I set the TV Zone?
Enables you to set a TV Zone # so that the TV can be configured with Installer Menu and/or Setup Menu settings intended only for the assigned Zone. The Installer Menu and/or Setup Menu settings may be provided in a Clone/Configuration (.tlx) file. If the TV is being configured for FTG Mode, the TV Zone # setting also allows the TV to omit channels that have been restricted in the FTG Channel Map. To change the TV Zone, select/highlight the TV Zone field and press OK. Then, use the Left/Right arrow keys to specify the desired TV Zone # (0–8). Press OK when you are finished.
What does the label setting do?
Allows you to select a North, South, East, or West text label for this TV. Select/highlight the Label field and press OK. Then, use the Up/Down arrow keys to select the applicable label. Press OK when you are finished.
What does the Room Number setting do?
Allows you to specify the number of the room—up to 16 characters—in which the TV is located. To enter a room number, use the Up/Down arrow keys to select/highlight the Room Number field and press OK. You can then use the number keys on the Installer Remote to direct enter a room number, or you can use the arrow keys to select the appropriate alphanumeric character(s) from the pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote. Note: The TV name (default: “[LG] webOS TV” + the TV’s model name) will be changed to the room number specified here.
What do I do when I have finished inputting all the information?
When you have completed the fields as necessary, press to return to and/or exit the TV menus, or press MENU SETTINGS to return to program viewing.
What Media Share features are available?
When the appropriate Media Share options are enabled in the IP Environment / Media Share Menu, end users have the ability to use one or more of the Media Share features. This section provides an overview of the Smart Share, Screen Share, DIAL, and SoftAP functionality. Note: Typically, only one Media Share feature may be used at a time. If one feature is currently in use, you may have to exit or turn it off to use/turn on another. In some cases, you will be prompted to confirm your action. Follow the display prompts as necessary.
How do I use the Smart Share feature with DLNA Certified devices?
The following steps describe how to access and use the Smart Share feature with DLNA Certified devices on the same LAN as the TV:
- Turn ON the TV.
- To access media files/folders on the TV, press SMART on the Installer Remote, and use the Left/Right arrow keys to select Music or Photo & Video from the TV’s Smart Launcher. Note: If the TV is not in Pass-through Mode, it is also possible to access the Music and Photo & Video options from the General Menu.
- In the next screen (Music or Photo & Video, depending on your selection in the previous step), select the desired Smart Share device, and then select the desired file(s) to view.
How do I use the Screen Share feature?
The following steps describe how to access and use the Screen Share feature to select a Miracast or WiDi capable device, whose screen can be displayed on the TV: Note: This procedure describes how to access Screen Share from the TV’s Smart Launcher. If the TV is not in Pass-through Mode, it is also possible to access Screen Share from the TV’s General Menu.
- Turn ON the TV, and then press SMART on the Installer Remote to display the TV’s Smart Launcher.
- Use the Left/Right arrow keys on the Installer Remote to select Screen Share, and then press OK. Note: If Screen Share is not currently available in the Smart Launcher, you may need to exit/turn off another Media Share feature to use Screen Share. For example, select Wi-Fi Service (SoftAP) in the TV’s Smart Launcher, and make sure that SoftAP is turned off.
- Follow the on-screen instructions to initiate the Miracast / WiDi connection from your Miracast / WiDi device. Note that you may be prompted to enter a PIN number that appears on the TV screen into your Miracast / WiDi connection window to complete the connection.
Once the connection is established, the TV display may be used as a second screen for the Miracast / WiDi device.
How do I access and use DIAL?
The following steps describe how to access and use DIAL. Remember that the device used MUST be connected to the same network as the TV. Note: DIAL may only be used with device applications for which a TV-compatible application (for example, YouTube) has been created/selected for inclusion in the Pre-loaded Apps Menu.
- Turn ON the TV.
- On your device, launch the desired application (see also note above, regarding the Pre-loaded Apps requirement), and use the appropriate options, typically available via Settings, to initiate a connection/pairing with the TV. You may also need to access the Settings options from the application on the TV to complete the pairing operation. Follow the on-screen instructions.
Once the connection/pairing is successful, you will be able to view media from the application on the TV.
How do I access and use the SoftAP (Wi-Fi Service) feature?
The following steps describe how to access and use the SoftAP (Wi-Fi Service) feature: Note: This procedure describes how to access SoftAP using the Wi-Fi Service option available from the TV’s Smart Launcher. If the TV is not in Pass-through Mode, it is also possible to access SoftAP from the TV’s General Menu.
- Turn ON the TV, and then press SMART on the Installer Remote to display the TV’s Smart Launcher.
- Use the Left/Right arrow keys on the Installer Remote to select Wi-Fi Service, and then press OK. Note: If a message is displayed indicating that Wi-Fi service is not currently available, make sure a wired LAN connection to the TV has been established.
- When you initially access the Wi-Fi Service screen, the Off/On toggle button at the top right of the screen is selected/highlighted by default. If Wi-Fi Service is currently off, press OK on the Installer Remote to turn on Wi-Fi Service. When Wi-Fi Service is on, the Wi-Fi Service access information, including the SSID and security key, is displayed in the lower half of the screen.
- Make sure Wi-Fi is turned on on your device, and then use the access information provided to initiate a connection to the TV’s network.
Once a device is connected successfully to the TV’s network, you can use it to access the Internet. Up to 10 devices may be connected at a time, though excessive use by some devices may diminish the performance of other devices and/or cause them to disconnect. Note: A wired network connection MUST be established in order for end users to use SoftAP/Wi-Fi Service. Also, the SoftAP/Wi-Fi Service feature may only be used while the TV is turned ON. Note: SoftAP supports both 2.4 GHz and 5 GHz Wi-Fi frequencies. If you are having difficulty with one Wi-Fi frequency, try the other.
What is the function of the RESET jack on the rear panel of the TV?
Initiates a hardware reset and turns the TV OFF.
What is the function of the UPDATE jack on the rear panel of the TV?
Restricted to software updates.
What is the function of the SPEAKER OUT / LINE OUT jack on the rear panel of the TV?
Connect external audio equipment. This jack is labeled AUDIO LINE OUT on US670H9UA models.
What is the function of the SERVICE ONLY jack on the rear panel of the TV?
Typically used for downloading software updates, etc.
What is the function of the HDMI IN 1 & 2 jacks on the rear panel of the TV?
Connections for HDMI output from external device.
What is the function of the ANTENNA/CABLE IN jack on the rear panel of the TV?
Connect to Antenna/CATV.
What is the function of the OPTICAL DIGITAL AUDIO OUT jack on the rear panel of the TV?
Use for amps and home theater systems. Note: When the TV is OFF, this port is not enabled.
What is the function of the AUX LAN & LAN jacks on the rear panel of the TV?
Use for network connection.
What is the function of the USB IN 1 & 2 jacks on the side panel of the TV?
Insert USB memory device for software updates, cloning purposes, FTG Mode via CPU configuration, picture/music entertainment, etc., as applicable.
What is the function of the HDMI IN 3 jack on the side panel of the TV?
Connection for HDMI output from external device.
What is the function of the GAME CONTROL/MPI jack on the side panel of the TV?
When the TV/EBL is in Pass-through Mode, the MPI function enables an external MPI control device (i.e., VOD/PPV STB, etc.) to control the TV. Game Control—EBL in SONIFI PPV Mode only.
What is the function of the TV-LINK CFG jack on the side panel of the TV?
Use to connect PC to TV (EBL) for local FTG Mode via EBL configuration.
What is the function of the RS-232C IN (CONTROL & SERVICE) jack on the side panel of the TV?
When the TV/EBL is in Pass-through Mode, the RS-232C control function enables an external TLT control device (i.e., VOD/PPV STB, etc.) to control the TV. Service for factory use only.
What is the function of the SPEAKER OUT / LINE OUT 3.5 mm stereo jack?
The SPEAKER OUT / LINE OUT 3.5 mm stereo jack on the US670H0UA models provides Left/Right signal outputs (fixed speaker, variable speaker, or fixed line level) for external audio equipment, while the AUDIO LINE OUT 3.5 mm stereo jack on the US670H9UA models provides stereo analog audio output for external audio equipment. Set Installer Menu item 097 AUDIO OUTPUT as required in accordance with both the applicable TV model, as well as the external audio equipment, i.e. speakers (8Ω impedance) or amplifier (high ~10KΩ impedance), connected to the TV. Also, refer to the following diagram for pinout details.
Why should I not insert a mono (TS) plug into the SPEAKER OUT / LINE OUT 3.5 mm stereo jack?
Do NOT insert a mono (TS) plug, as this may damage the TV.
What are the notes associated with the SAP feature on the installer remote?
- If SAP is selected and no SAP is provided, sound may not be heard on channel.
- Each channel may have its own SAP setting.
- Each time digital channels are tuned, the TV attempts to locate the default audio program language. If the default audio program language is not available, the TV will use the first available audio program.
What is the function of the SMART button on the Installer Remote?
Displays the TV’s Smart Launcher.
What is the function of the TV/DVD button on the Installer Remote?
Select the remote’s operating mode: TV or DVD.
What is the function of the INPUT button on the Installer Remote?
Displays available Aux inputs.
What is the function of the TIMER button on the Installer Remote?
Sets the amount of time before the TV automatically turns itself OFF.
What is the function of the Arrows (Up/Down/Left/Right) & OK buttons on the Installer Remote?
Use to navigate on-screen menus, direct tune channels in program guides, or adjust TV settings.
What is the function of the MENU SETTINGS button on the Installer Remote?
Displays and removes the TV setup menus (or, if applicable, the Function Menu).
What is the function of the PORTAL button on the Installer Remote?
Displays and removes the Pro:Centric interactive menu.
What is the function of the INFO button on the Installer Remote?
Displays channel information.
What is the function of the GUIDE button on the Installer Remote?
Displays and removes the Pro:Centric channel guide/EPG.
What is the function of the (RETURN) button on the Installer Remote?
Returns one level to the previous menu/display.
What is the function of the EXIT button on the Installer Remote?
Clears all on-screen displays and returns to program viewing.
What is the function of the (POWER) button on the Installer Remote?
Turns the TV ON or OFF.
What is the function of the Color buttons on the Installer Remote?
Access special functions in some menus.
What is the function of the Numbers (0 – 9) & DASH buttons on the Installer Remote?
Use to enter a channel or channel and program number. Dash is keyed in between channel number and program number to enter digital channels, such as 2-1, 2-2, etc.
What is the function of the FLASHBK (FLASHBACK) button on the Installer Remote?
Returns to the previously tuned channel or input.
What is the function of the VOLUME UP/DOWN buttons on the Installer Remote?
Increases/decreases sound level.
What is the function of the CC button on the Installer Remote?
Displays Closed Caption options. Note that Closed Caption availability varies by program.
What is the function of the VD/ button on the Installer Remote?
Enables VD function. Also enables SAP feature (displays Multi Audio or Audio Language options, i.e., additional audio content(s)/language(s), if available).
What is the function of the MUTE button on the Installer Remote?
Switches sound ON or OFF.
What is the function of the CHANNEL/PAGE UP/DOWN buttons on the Installer Remote?
Changes channels based on channels in the channel lineup. Moves to previous or next screen in Pro:Centric channel guide.
What is the function of the DVD/USB buttons on the Installer Remote?
Use to control DVD player or view USB memory device content.
What is the function of the , PIP/ , PIP CH +/-/ , PIP INPUT/ , SWAP/ , and / buttons on the Installer Remote?
N/A for these TV models.
What is the function of the TV’s RS-232C port?
Based on the setting of Installer Menu item 030 EXTCTL/ACKMASK, you may use the TV’s RS-232C port for TLT communication purposes.
What is the pin configuration for the RS-232C port?
| Pin Number | Description | Pin Number | Description |
|---|---|---|---|
| 1 | 3.5 V | 6 | No Connection |
| 2 | RXD | 7 | No Connection |
| 3 | TXD | 8 | No Connection |
| 4 | IR Data Pass-through* | 9 | No Connection |
| 5 | GND |
* Normally low signal with logic high pulses.
How do I connect a device to the TV’s RS-232C port?
If your configuring device has a DB9-Male serial port, use a DB9-Female to DB9-Female null-modem (crossover) cable to connect the device to the TV.
What are the communication parameters for the RS-232C port?
- Baud rate: 9600 bps (UART)
- Data length: 8 bits
- Parity: None
- Stop bit: 1 bit
What are the commands for controlling the TV via the RS-232C port?
| Command 1 | Command 2 | Data (Hexadecimal) | Command 1 | Command 2 | Data (Hexadecimal) |
|---|---|---|---|---|---|
| 01. Power | k a | 00 / 01 | 11. OSD Select | k l | 00 / 01 |
| 02. Aspect Ratio | k c | (see page 119) | 12. Remote Control Lock Mode | k m | 00 / 01 |
| 03. Screen Mute | k d | 00, 01, 10 | 13. Balance ** | k t | 00 – 64 |
| 04. Volume Mute | k e | 00 / 01 | 14. Color Temperature * | x u | 00 – 64 |
| 05. Volume Control | k f | 00 – 64 | 15. Equalizer | j v | (see page 121) |
| 06. Contrast * | k g | 00 – 64 | 16. Tune Command | m a | (see page 121) |
| 07. Brightness * | k h | 00 – 64 | 17. Channel Add/Delete | m b | 00 / 01 |
| 08. Color * | k i | 00 – 64 | 18. Key | m c | (see page 122) |
| 09. Tint * | k j | 00 – 64 | 19. Control Backlight | m g | 00 – 64 |
| 10. Sharpness * | k k | 00 – 32 | 20. Input Select (Main) | x b | (see page 122) |
* These features are also adjustable in the Picture Menu. ** This feature is also adjustable in the Sound Menu.
How do I transmit and receive data via the RS-232C port?
This communication protocol transmits and receives 1-byte ASCII data representation for each Command, Set ID, and Data character. Therefore, a standard ASCII terminal program can be used to send and receive the protocol.
What is the command structure for sending commands via the RS-232C port?
[Command1][Command2][ ][Set ID][ ][Data][CR]
What do the parameters in the command structure represent?
| Parameter | Description |
|---|---|
| [Command 1] | First part of command to control the TV: j, k, m, or x. Corresponding transmission data of 0x6A, 0x6B, 0x6D, or 0x78, respectively. |
| [Command 2] | Second part of command to control the TV. |
| [Set ID] | Choose the [Set ID] value to match the Set ID number in the General Menu. The Set ID valid range is decimal 1 to 99. If the [Set ID] value is sent as , every connected display will act on the command. |
| [Data] | Enter the command’s required data (hexadecimal—see [Set ID] note above for correct translation). Enter Data [FF] to read status of the function. |
| [CR] | Carriage Return (ASCII value 0x0D) |
| [ ] | Space (ASCII value 0x20) |
Note: The [Set ID] value should be entered in an ASCII terminal program as hexadecimal 00 to 63 values; however, note that each character of the hexadecimal value is transmitted as the ASCII value of that character. For example: \ since ASCII 0=0x30, would be sent as “3030” [0A] since ASCII A=0x41, would be sent as “3041” \ since ASCII 6=0x36 & ASCII 3=0x33, would be sent as “3633”
What is the format of the OK acknowledgment received after sending a command via the RS-232C port?
[Command2][ ][Set ID][ ][OK][Data][x]
The display responds with OK acknowledgment in the format shown above after receiving valid Command and Data values. The lowercase [Data] value in the response is either the current status (if Data [FF] was sent) or the [Data] value, regardless of case, that was sent in the acknowledged control command.
What is the format of the error acknowledgment received after sending an invalid command via the RS-232C port?
[Command2][ ][Set ID][ ][NG][Data][x]
The display responds with NG (error) acknowledgment in the format shown above after receiving abnormal data from non-viable functions or communication errors. The lowercase [Data] value in the response is the [Data] value, regardless of case, that was sent in the acknowledged control command.
How do I control the TV power (ON/OFF) using the RS-232C port?
To control TV power (ON/OFF): Use command structure [k][a][ ][Set ID][ ][Data][CR] where the [Data] values are: 00: Power Off or 01: Power On The acknowledgment will be in the format of: [a][ ][Set ID][ ][OK/NG][Data][x]
To show TV power status (ON/OFF): Use command structure [k][a][ ][Set ID][ ][FF][Cr] The acknowledgment will be in the format of: [a][ ][Set ID][ ][OK][Data][x] Similarly, when Data [FF] is sent for other functions (based on this format), the Acknowledgment feedback returns status about each function.
How do I adjust the aspect ratio using the RS-232C port?
Use the command structure: [k][c][ ][Set ID][ ][Data][CR] where the [Data] values are:
- 01: Normal Screen (4:3)
- 02: Wide Screen (16:9)
- 04: Zoom
- 06: Set by Program/Original
- 09: Just Scan
- 10 to 1F: Cinema Zoom 1 to 16
- 0C: Cinemascope (21:9)
The acknowledgment will be in the format of: [c][ ][Set ID][ ][OK/NG][Data][x] Note the following:
- Using the PC input, you can select either 16:9 or 4:3 screen aspect ratio.
- In DTV/HDMI/Component mode (high-definition), Just Scan is available.
- Full wide mode may work differently based on model and is supported for DTV fully and ATV / AV partially.
How do I control screen mute using the RS-232C port?
Use the command structure: [k][d][ ][Set ID][ ][Data][CR] where the [Data] values are:
- 00: Screen Mute Off (Picture On) Video Mute Off
- 01: Screen Mute On (Picture Off)
- 10: Video Mute On
The acknowledgment will be in the format of: [d][ ][Set ID][ ][OK/NG][Data][x] Note: In case of Video Mute On only, the TV will show OSD. In case of Screen Mute On, the TV will not show OSD.
How do I convert decimal values to hexadecimal values when entering data for RS-232C commands?
In cases where decimal values are shown in commands, refer to following conversion examples to enter the [Data] value in the terminal program as hexadecimal. Note: The Channel Tune (ma) Command uses two-byte hexadecimal values ([Data]) to represent the channel number.
| Decimal | Hexadecimal | Description | Decimal | Hexadecimal | Description |
|---|---|---|---|---|---|
| 0 | 00 | Step 0 or Set ID 0 | 254 | FE | Step 254 |
| 1 | 01 | Step 1 or Set ID 1 | 255 | FF | Step 255 |
| … | … | … | 256 | 01 00 | Channel 256 |
| 10 | 0A | Step 10 or Set ID 10 | … | … | … |
| … | … | … | 9998 | 27 0E | Channel 9998 |
| 15 | 0F | Step 15 or Set ID 15 | 9999 | 27 0F | Channel 9999 |
| 16 | 10 | Step 16 or Set ID 16 | |||
| … | … | … | 50 | 32 | Step 50 or Set ID 50 |
| 51 | 33 | Step 51 or Set ID 51 | … | … | … |
| … | … | … | 99 | 63 | Step 99 or Set ID 99 |
| … | … | … | 199 | C7 | Step 199 |
| 200 | C8 | Step 200 |
How do I control the volume mute using the RS-232C port?
Use the command structure: [k][e][ ][Set ID][ ][Data][CR] where the [Data] values are:
- 00: Volume Mute On (Volume Off)
- 01: Volume Mute Off (Volume On)
The acknowledgment will be in the format of: [e][ ][Set ID][ ][OK/NG][Data][x]
How do I adjust the volume using the RS-232C port?
Use the command structure: [k][f][ ][Set ID][ ][Data][CR] where the [Data] values range from: 00 (minimum) to 64 (maximum) The acknowledgment will be in the format of: [f][ ][Set ID][ ][OK/NG][Data][x]
How do I adjust the screen contrast using the RS-232C port?
Use the command structure: [k][g][ ][Set ID][ ][Data][CR] where the [Data] values range from: 00 (minimum) to 64 (maximum) The acknowledgment will be in the format of: [g][ ][Set ID][ ][OK/NG][Data][x]
How do I adjust the screen brightness using the RS-232C port?
Use the command structure: [k][h][ ][Set ID][ ][Data][CR] where the [Data] values range from: 00 (minimum) to 64 (maximum) The acknowledgment will be in the format of: [h][ ][Set ID][ ][OK/NG][Data][x]
How do I adjust the screen color using the RS-232C port?
Use the command structure: [k][i][ ][Set ID][ ][Data][CR] where the [Data] values range from: 00 (minimum) to 64 (maximum) The acknowledgment will be in the format of: [i][ ][Set ID][ ][OK/NG][Data][x]
How do I adjust the screen tint using the RS-232C port?
Use the command structure: [k][j][ ][Set ID][ ][Data][CR] where the [Data] values range from: 00 (Red) to 64 (Green) The acknowledgment will be in the format of: [j][ ][Set ID][ ][OK/NG][Data][x]
How do I adjust the screen sharpness using the RS-232C port?
Use the command structure: [k][k][ ][Set ID][ ][Data][CR] where the [Data] values range from: 00 (minimum) to 32 (maximum) The acknowledgment will be in the format of: [k][ ][Set ID][ ][OK/NG][Data][x]
How do I select the On Screen Display (OSD) status when controlling remotely using the RS-232C port?
Use the command structure: [k][l][ ][Set ID][ ][Data][CR] where the [Data] values are:
- 00: OSD Off
- 01: OSD On
The acknowledgment will be in the format of: [l][ ][Set ID][ ][OK/NG][Data][x]
How do I lock both the display panel button functions and remote control IR features using the RS-232C port?
Use the command structure: [k][m][ ][Set ID][ ][Data][CR] where the [Data] values are:
- 00: Lock Off
- 01: Lock On
The acknowledgment will be in the format of: [m][ ][Set ID][ ][OK/NG][Data][x]
If the TV is turned OFF by Off timer or “ka” or “mc” command) while Remote Control Lock Mode is on, it is not possible to turn the TV back ON via the POWER key on the display panel or the remote control. When the TV’s AC power is removed/disconnected and then reapplied, what happens?
Remote Control Lock is released.
To adjust sound balance, what is the command?
k t
What is the command structure to adjust sound balance?
[k][t][ ][Set ID][ ][Data][CR]
What are the data values to adjust sound balance?
00 (minimum) to 64 (maximum)
What is the acknowledgment for adjusting the sound balance?
[t][ ][Set ID][ ][OK/NG][Data][x]
To adjust color temperature, what is the command?
x u
What is the command structure to adjust color temperature?
[x][u][ ][Set ID][ ][Data][CR]
What are the data values to adjust color temperature?
00 (minimum) to 64 (maximum)
What is the acknowledgment for adjusting the color temperature?
[u][ ][Set ID][ ][OK/NG][Data][x]
To adjust EQ of the TV, what is the command?
j v
What is the command structure to adjust EQ of the TV?
[j][v][ ][Set ID][ ][Data][CR]
What is the acknowledgment for adjusting the EQ of the TV?
[v][ ][Set ID][ ][OK/NG][Data][x]
When can the EQ of the TV be adjusted?
It depends on the model and can be adjusted when the sound mode is EQ adjustable value.
To tune the channel to the following Physical Major/ Minor Channel number, what is the command?
m a
What is the command structure to tune the channel to the following Physical Major/ Minor Channel number?
[m][a][ ][Set ID][ ][Data0][ ][Data1] [ ][Data2][ ][Data3][ ][Data4][ ][Data5][CR]
For analog antenna/cable, what is Data0?
Physical Channel number
For an analog antenna (ATV), what is the decimal range?
2–69
For analog cable (CATV), what is the decimal range?
1–125
For analog antenna/cable, what is Data1–4?
Major/Minor Channel number
For analog antenna/cable, what is Data1 & Data2?
xx (Don’t care)
For analog antenna/cable, what is Data3 & Data4?
xx (Don’t care)
For analog antenna/cable, what is Data5?
Input Source (Analog)*
For analog antenna/cable, what does 00 represent for Data5?
Antenna (ATV)
For analog antenna/cable, what does 01 represent for Data5?
Cable (CATV)
What do Installer Menu items 003 BAND/AFC and 102 ATSC BAND select?
The tuning band(s) for the display.
In order for the tune command to be executed, what must happen?
The Input Source value for Data5 must match each tuner’s tuning band setting.
For digital antenna/cable, what is Data0?
Physical Channel number**
For a digital antenna (DTV), what is the decimal range?
2–69
For a digital cable (CADTV), what is the decimal range?
1–135
When [Data5] is 22, 26, or 66, what is used for [Data0]?
00
For digital antenna/cable, what is Data1[Data2]?
Major Channel number
For digital antenna/cable, what is Data1?
High byte Channel Data
For digital antenna/cable, what is the decimal range for Data2?
1–9999
For digital antenna/cable, what is Data3[Data4]?
Minor Channel number
For digital antenna/cable, what is Data3?
High byte channel data
For digital antenna/cable, what is the decimal range for Data4?
0–999
For digital antenna/cable, what is Data5?
Input Source (Digital)†
For digital antenna/cable, what does 02 represent for Data5?
Antenna (DTV), Use Physical Channel number
For digital antenna/cable, what does 06 represent for Data5?
Cable (Auto††) (CADTV), Use Physical Channel number
For digital antenna/cable, what does 22 represent for Data5?
Antenna (DTV), Do not use Physical Channel number
For digital antenna/cable, what does 26 represent for Data5?
Cable (Auto††) (CADTV), Do not use Physical Channel number
For digital antenna/cable, what does 46 represent for Data5?
Cable (Auto††) (CADTV), Use Physical Major Channel number only (One Part Channel)
For digital antenna/cable, what does 66 represent for Data5?
Cable (Auto††) (CADTV), Use Major Channel number only (One Part Channel), Do not use Physical Channel number
What do Installer Menu items 003 BAND/AFC and 102 ATSC BAND select?
The tuning band(s) for the display.
In order for the tune command to be executed, what must happen?
The Input Source value for Data5 must match each tuner’s tuning band setting.
What can also be used in [Data5] lower nibble?
Cable bands Cable Std – x3, Cable HRC – x4, and Cable IRC – x5
How many bytes are available for each Major and Minor Channel number?
Two
When is the high byte 00?
Unless the channel number exceeds 255.
In Tune Command Example 1: Tune to analog cable channel 35, what is the Set ID?
All = 00
In Tune Command Example 1: Tune to analog cable channel 35, what is Data0?
Channel Data is 35 = 23
In Tune Command Example 1: Tune to analog cable channel 35, what is Data1 & Data2?
No Major = 00 00
In Tune Command Example 1: Tune to analog cable channel 35, what is Data3 & Data4?
No Minor = 00 00
In Tune Command Example 1: Tune to analog cable channel 35, what is Data5?
Analog Cable = 01
In Tune Command Example 1: Tune to analog cable channel 35, what is the total?
ma 00 23 00 00 00 00 01*
In Tune Command Example 2: Tune to digital antenna channel 30-3, what is the Set ID?
All = 00
In Tune Command Example 2: Tune to digital antenna channel 30-3, what is Data0?
Don’t know Physical = 00
In Tune Command Example 2: Tune to digital antenna channel 30-3, what is Data1 & Data2?
Major is 30 = 00 1E
In Tune Command Example 2: Tune to digital antenna channel 30-3, what is Data3 & Data4?
Minor is 3 = 00 03
In Tune Command Example 2: Tune to digital antenna channel 30-3, what is Data5?
Digital Antenna = 22
In Tune Command Example 2: Tune to digital antenna channel 30-3, what is the total?
ma 00 00 00 1E 00 03 22*
What is the acknowledgment for the Tune command?
[a][ ][Set ID][ ][OK][Data 0][Data1] [Data2][Data3][Data4][Data5][x]
[a][ ][Set ID][ ][NG][Data0][x]
To set the saved channel status, what is the command?
m b
What is the command structure to set the saved channel status?
[m][b][ ][Set ID][ ][Data][CR]
What are the data values to set the saved channel status?
- 00: Delete
- 01: Add
What is the acknowledgment for setting the saved channel status?
[b][ ][Set ID][ ][OK/NG][Data][x]
To send IR remote key code, what is the command?
m c
What is the command structure to send IR remote key code?
[m][c][ ][Set ID][ ][Data][CR]
Where can the Data values for the IR remote key code be found?
Key Codes table on PDF
What is the acknowledgment for sending IR remote key code?
[c][ ][Set ID][ ][OK/NG][Data][x]
To control the backlight, what is the command?
m g
What is the command structure to control the backlight?
[m][g][ ][Set ID][ ][Data][CR]
What are the data values to control the backlight?
00 (minimum) to 64 (maximum)
What is the acknowledgment for controlling the backlight?
[g][ ][Set ID][ ][OK/NG][Data][x]
To select the input source for the main picture, what is the command?*
x b
What is the command structure to select the input source for the main picture?*
[x][b][ ][Set ID][ ][Data][CR]
What do the data values represent for selecting the input source for the main picture?
- 00: DTV
- 01: CADTV
- 02: Satellite DTV
- 10: ATV
- 11: CATV
- 20: AV or AV 1
- 21: AV 2
- 40: Component 1
- 41: Component 2
- 60: RGB
- 90: HDMI 1
- 91: HDMI 2
- 92: HDMI 3
- 93: HDMI 4
What is the acknowledgment for selecting the input source for the main picture?
[b][ ][Set ID][ ][OK/NG][Data][x]
What does the asterisk indicate for selecting the input source for the main picture?
This function depends on the model and signal.
What does the following table provide?
Typical LG key codes. Some keys are not applicable to all models.
| Code (Hexa) | Function | Code (Hexa) | Function |
|---|---|---|---|
| 00 | CH UP | C0 | (Green) |
| 01 | CH DOWN | C1 | (Red) |
| 02 | VOL UP | C2 | (Yellow) |
| 03 | VOL DOWN | C3 | (Blue) |
| 06 | (Right Arrow) | 8E | (Fast Forward) |
| 07 | (Left Arrow) | 8F | (Rewind) |
| 40 | (Up Arrow) | B0 | (Play) |
| 41 | (Down Arrow) | B1 | (Stop) |
| 08 | POWER (toggle) | BA | (Pause) |
| C4 | POWER ON | AA | INFO |
| C5 | POWER OFF | AB | GUIDE |
| 09 | MUTE | 7C | SMART |
| 10 – 19 | Numbers (0–9) | 7E | SIMPLINK |
| 28 | BACK | DC | 3D |
| 39 | CC (Closed Caption) | 60 | PIP |
| 43 | MENU SETTINGS | 61 | PIP INPUT |
| 44 | OK/ENTER | 63 | PIP SWAP |
| 0A | SAP | 71 | PIP CH UP |
| 0B | INPUT | 72 | PIP CH DOWN |
| 0C | PORTAL | 79 | ASPECT RATIO |
| 0E | TIMER | 91 | VIDEO DESCRIPTION |
| 1A | FLASHBACK | CE | HDMI 1 |
| 4C | DASH | CC | HDMI 2 |
| 5B | EXIT | E9 | HDMI 3 |
| D6 | TV | DA | HDMI 4 |
| 5A | VIDEO 1 | BF | COMPONENT 1 |
| D0 | VIDEO 2 | D4 | COMPONENT 2 |
| D5 | RGB |
What is a possible cause for not being able to direct enter a channel number if the TV is in Pass-through Mode?
Installer Menu item 028 CH. OVERRIDE is set to 0, i.e., disabled (recommended setting).
What is a possible solution for not being able to direct enter a channel number if the TV is in Pass-through Mode and Installer Menu item 028 CH. OVERRIDE is set to 0?
If Installer Menu item 028 CH. OVERRIDE is set to 0, only channels that are active in the TV’s channel lineup can be selected. Set CH. OVERRIDE to 1 to allow access for direct keypad entry to all channels.
What is a possible cause for not being able to direct enter a channel number if the TV is not in Pass-through Mode?
The channel entered is not included in the applicable Channel Map.
What is a possible solution for not being able to direct enter a channel number if the TV is not in Pass-through Mode and the channel entered is not included in the applicable Channel Map?
Channel access is restricted to channels included in the applicable Channel Map, for example, the FTG Channel Map if the TV is in FTG Mode or the Pro:Centric Direct Channel Map if the TV is in Application Tuning Mode with Pro:Centric Direct. If necessary, make changes to the Channel Map using the appropriate application/content editor.
What are the possible causes of no picture?
- TV is turned OFF.
- Power failure?
- Antenna/cable not connected.
- Connections incorrect.
- MPI not connected.
- Encrypted program.
- Wrong tuning band.
What are some possible solutions if there is no picture?
- Turn TV ON.
- Connect antenna/cable signal to TV.
- Check connections on TV.
- If applicable, connect MPI cable to MPI device.
- Try another channel.
- Adjust Installer Menu settings.
What are some possible causes of a normal picture, poor or no sound?
- Audio muted.
- Broadcast problem.
What are some possible solutions if there is a normal picture but poor or no sound?
- Press MUTE or use Volume Up key to increase sound level.
- Try a different channel.
What is a possible cause for erratic operation?
Installer Menu setup.
What is a possible solution if the erratic operation is caused by the Installer Menu setup?
Adjust Installer Menu settings as required.
What is a possible cause if the installer remote doesn’t work?
Remote not in TV Mode.
What is a possible solution if the installer remote is not in TV Mode?
Use MODE key to select “TV”; puts remote into TV Mode.
What are some other possible causes if the installer remote doesn’t work?
- Not aimed at IR receiver.
- Remote too far from IR receiver or IR path is obstructed.
- MPI not connected.
- Weak batteries.
- Wrong battery polarity.
- Too much light in room.
- Wrong Installer Remote.
What are some other possible solutions if the installer remote doesn’t work?
- Point remote at IR receiver on TV.
- Move remote closer to IR receiver on TV, darken room, and/or remove obstructions.
- If applicable, connect MPI cable to MPI device.
- Replace batteries.
- Check that “+” and “-” match in battery compartment.
- Dim room light.
- Requires compatible LG Installer Remote. Contact your LG service representative.
How do you check if the TV is turned ON?
Press POWER on Installer Remote.
What do you do if the TV is not in Commercial Mode?
Call Technical Support for assistance.
What do you do if the TV is in Commercial Mode and the on-screen menu display no longer toggles?
Press MENU SETTINGS repeatedly as if to access the Installer Menu.
What do you do if the Function Menu is not on display?
Leave the TV set ON, and press MENU SETTINGS on the Installer Remote.
What do you do if the TV is connected to AC Power?
Plug into AC Power outlet.
What is the solution if there is a “Communications Timeout” error?
- Cable(s) not connected. Check and connect communication cables.
- TV not powered. Check/connect the TV power cord.
- TV not turned ON. TV needs to be turned ON (default setting of Installer Menu item 118 POWER SAVINGS).
- Wrong COM (communication) port. In the FTG Device Configuration Application, select the correct COM port for the cable being used.
What is Application Tuning Mode?
LG commercial TV mode that enables the TV’s Channel Map to reside in a Pro:Centric application.
What is b-LAN?
SONIFI Solutions, Inc. proprietary RF communication system used to configure/ control TV via RF distribution system.
What is the Basic Settings Wizard?
Lodging model TV configuration wizard that provides basic settings options. Includes Channel Tuning.
What is the Channel Lineup?
Channels set in the TV memory, via Channel Tuning/manual editing.
What is the Channel Map?
Typically refers to a logical channel mapping of physical channels (for example, an FTG Channel Map). This allows digital channels, like analog channels, to be tuned without requiring the dash key. Also, channels (analog or digital) can be arranged in any order that seems logical for customer tuning/viewing.
What is Cloning?
The process of capturing a Master TV Setup and transferring it to a Target TV using a USB memory device.
What is Commercial Mode?
A mode of operation that provides a broad range of commercial TV features based on control (settings) provided by the PTC and/ or an MPI control device.
What is CPU?
The TV’s Central Processing Unit. Responsible for the presentation of video and audio from content received via the TV’s tuner or Aux inputs.
What is EBL?
Embedded b-LAN module. See also b-LAN.
What is E-Z Installation?
Enables boot logo image, TV configuration, and software file downloads to selected TV models from a Pro:Centric server. Managed and administered via the appropriate Pro:Centric Admin Client.
What is the EZ-Manager Wizard?
Lodging model TV configuration wizard that provides configuration options for Pro:Centric operation as well as an option for using a USB memory device to configure a TV.
What is FTG Mode?
LG commercial TV mode that enables decryption of Pro:Idiom encrypted channels and logical channel mapping. Implementation and TV operation is based on the “owner” of the FTG Channel Map—the CPU or the EBL. TVs may be configured locally using LG’s proprietary applications or remotely using an applicable head end device.
What is the Function Menu?
Available via Installer Remote “MENU” key. Indicates the TV is not in Pass-through Mode. Restricts menu options to a subset of the TV setup menus, allowing users to retain functional control, while disabling setup options.
What is the Installer Menu?
Defines commercial TV functionality based on the parameters set.
What is LG Free-To-Guest (FTG)?
Refers to a particular commercial mode of operation within an LG TV. See also FTG Mode.
What is the Logical Channel Number?
A number assigned to either a physical or virtual channel number in a Logical Channel Map.
What is the Major Channel Number?
Typically, the RF channel number assigned to a digital video stream.
What is a Master TV?
A TV whose Channel Map and Installer Menu and TV setup menu settings have been configured as a Master TV Setup for cloning purposes.
What is the Minor Channel Number?
A sub-channel or program number assigned to the content embedded in the digital video stream.
What is MPI?
Multiple Protocol Interface. An MPI port or, for some TV models, an MPI card slot provides external control options for solution providers.
What is Pass-through Mode?
The TV’s factory default mode of operation. TVs can be configured for stand-alone use or as Master TVs for cloning purposes, and/or TVs may be controlled externally in this mode.
What is the Physical Channel Number?
The major channel number assigned to represent a specific 6 MHz RF band as specified by either the broadcast or CATV channel plan. See CEA (formerly EIA) or NCTA specifications for further information.
What is a Pro:Centric Application?
LG content delivery and communication interface powered by an on-site Pro:Centric server or a Pro:Centric Cloud server that provides interactive entertainment, weather, amenities, etc. information for end-users. Two application options are available: Pro:Centric Java application (on-site server only) or Pro:Centric Direct HTML application.
What is a Pro:Centric Admin Client?
Web editor/content wizard provided for service provider and customer configuration of Pro:Centric application and management elements. The proper Admin Client must be used in accordance with server type and licensed application.
What is Pro:Idiom?
Zenith proprietary security software that unlocks access to premium content to help assure rapid, broad deployment of HDTV and other high-value digital content.
What is PTC?
Protocol Translation Controller. The commercial controller (microprocessor) of the commercial TV.
What is a Target TV?
A TV to which a Master TV Setup will be transferred.
What are the TV Setup Menus?
Available via Installer Remote “MENU” key in Pass-through Mode only. Menus provide access to TV setup and functional features.
What is a USB Memory Device?
A USB flash drive or USB storage device, etc. that can be used for TV configuration purposes (typically cloning or FTG Mode via CPU configuration) or for updating TV software.
What is a Virtual Channel Number?
An alias (virtual) channel number provided in the data stream, by the broadcaster, of a digital broadcast channel to be displayed by consumer TVs in place of the physical channel number. The major number is the same as the original analog channel number and the minor number is the nth program available in that digital video stream.
To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, where should one visit?
In addition to the source code, what is also available for download?
All referenced license terms, warranty disclaimers and copyright notices.
How can one obtain open source code on CD-ROM?
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to opensource@lge.com.
How long is the offer for obtaining open source code on CD-ROM valid?
This offer is valid for three (3) years from the date on which you purchased the product.
Where is product documentation available online?
What is the customer support/service number?
1-888-865-3026
What is Pro:Idiom?
A registered trademark of Zenith Electronics LLC.
What are Pro:Centric, Smart Share, and the “LG” logo?
Registered trademarks of LG Electronics Inc.
What is b-LAN?
A trademark of SONIFI Solutions, Inc.
What is DLNA Certified?
A registered trademark of Digital Living Network Alliance.
What is Intel?
A registered trademark of Intel Corporation in the U.S. and/or other countries.
What is Miracast?
A registered trademark of Wi-Fi Alliance.
What about all other trademarks or registered trademarks?
They are the property of their respective owners.
CLICK HERE TO DOWNLOAD LG 43US670H9UA (01) PDF MANUAL