FREE ENGLISH KITCHENAID KGC3155 (01) PDF USER GUIDE
FREE ENGLISH KITCHENAID KGC3155 (01) PDF USER MANUAL
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FREE ENGLISH KITCHENAID KGC3155 (01) PDF OWNER MANUAL
FREE ENGLISH KITCHENAID KGC3155 (01) PDF REFERENCE GUIDE
FREE ENGLISH KITCHENAID KGC3155 (01) PDF INSTRUCTION GUIDE
FREE ENGLISH KITCHENAID KGC3155 (01) PDF REFERENCE MANUAL
FREE ENGLISH KITCHENAID KGC3155 (01) PDF INSTRUCTION MANUAL
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What are the main parts and features of the Grain and Rice Cooker?
The main external parts and features are:
1. Lid-Open Button
2. Lid
3. Steam Vent
4. Water Tank Lid
5. Water Tank
6. Touchscreen Display
What are the interior components of the Grain and Rice Cooker?
The interior components are:
1. Heat Sensor
2. Heating Plate
3. Well
4. Inner Lid (Removable)
5. Boil-Over Sensor
6. Water Spout
7. Inner Lid-Interior Vent
8. Steam Collector
9. Ceramic Pot
What are the parts on the bottom of the appliance?
The parts on the bottom are:
1. Rubber Feet
2. Lid Hinge/Hinge Cover
3. Power Switch
4. Pocket Handles
5. Power Cord Receptacle
6. Power Cord
What accessory is included with the Grain and Rice Cooker?
The included accessory is the Steam Basket.
What are the key features of the Grain and Rice Cooker?
Preset Cooking Cycles: 21 presets to automate cooking a variety of grains, rice, and beans.
Custom Cooking Cycles: Custom cooking mode allows you to experiment with ingredients.
Delayed Cook: Programmable Delayed Cook lets you prepare meals on your schedule.
Steam: Steam cooking mode with a basket for veggies, eggs, fish, and more.
Soak: Presoak function lets you soak dry grains and beans before cooking.
Keep Warm: Keep Warm keeps cooked grains warm for up to 6 hours.
Clean: Non-stick Ceramic Pot and the steam cleaning cycle simplify cleanup.
What are the important safeguards to follow when using this appliance?
When using electrical appliances, basic safety precautions should always be followed, including the following:
1. Read all instructions. Misuse of appliance may result in personal injury.
2. Do not touch hot surfaces, including the Ceramic Pot, Lid, and Steam Vent area. Use potholders or oven mitts when handling the Ceramic Pot or Lid.
3. To protect against electrical shock do not immerse cord, plugs, or the Grain and Rice Cooker base in water or other liquid.
4. Close supervision is necessary when any appliance is used by or near children.
5. Unplug from outlet when not in use and before cleaning. Allow the appliance to cool completely before putting on or taking off parts, and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions, or is dropped or damaged in any manner. Return appliance to the nearest Authorized Service Facility for examination, repair, or electrical or mechanical adjustment.
7. The use of accessories/attachments not recommended or sold by KitchenAid may cause fire, electrical shock, or injury to persons.
8. Do not use the appliance outdoors.
9. Do not let Power Cord hang over edge of table or counter, or touch hot surfaces, including the top of the Grain and Rice Cooker.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Extreme caution must be used when moving an appliance containing other hot liquids.
12. Always attach plug to appliance first, then plug the Power Cord into the wall outlet. To disconnect, turn the appliance off (O) then unplug from the wall outlet.
13. Do not use appliance for other than intended use.
14. Turn the appliance off (O), then unplug from the outlet when not in use, before assembling or disassembling parts, and before cleaning. To unplug, grasp the plug and pull from the outlet. Never pull from the Power Cord.
15. Make sure the switch located on the left hand side of the Grain and Rice Cooker is in the on (I) position.
16. This appliance is not intended for use by children or by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge. Close supervision is necessary when any appliance is used near children. Children should be supervised to ensure that they do not play with the appliance. The appliance and cord should be out of reach of children.
17. WARNING: Spilled food can cause serious burns. Keep appliance and cord away from children. Never drape cord over edge of counter, never use outlet below counter, and never use with an extension cord.
18. Steaming coming from a Steam Vent can cause burns.
19. If the bowl is overfilled and the maximum capacity is bypassed, boiling water may be ejected.
20. To ensure safety while cooking, place your Grain and Rice Cooker on a flat, dry surface.
21. Cook only in the Ceramic Pot provided.
22. Do not fill Water Tank above the Max (maximum) fill line.
23. Never leave the appliance unattended while it is in operation.
24. Never use the appliance without the Ceramic Pot and the Inner Lid.
25. Refer to the “Care and Cleaning” section for instructions on cleaning the surfaces in contact with food.
26. Do not exceed 1 oz (30 ml) of oil when cooking with the Grain and Rice Cooker.
27. Intended for countertop use only.
What are the electrical requirements for the Grain and Rice Cooker?
Voltage: 120 V~
Frequency: 60 Hz
Power: 700 W
WARNING: Electrical Shock Hazard. Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
NOTE: If the plug does not fit in the outlet, contact a qualified electrician. Do not modify the plug in any way. Do not use an adapter.
Do not use an extension cord. If the Power Cord is too short, have a qualified electrician or service technician to install an outlet near the appliance.
The Power Cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.
How do I set up the Grain and Rice Cooker before the first use?
1. Remove the Grain and Rice Cooker from packaging. Remove all packaging materials, if present.
2. Place the Grain and Rice Cooker on a dry, flat, and level surface such as a countertop or table.
3. Wash the Ceramic Pot, Inner Lid, Steam Collector, Water Tank, and Water Tank Lid in hot, sudsy water. Dry thoroughly with a soft cloth.
4. Ensure the Grain and Rice Cooker is at least 4″ (10 cm) away from any walls, cabinets, or objects on the counter or table. Allow space above the Grain and Rice Cooker to open the Lid and avoid steam buildup on cabinets.
5. Attach the Power Cord to the Grain and Rice Cooker.
6. Plug in the Grain and Rice Cooker into a grounded 3 prong outlet.
How do I use the Grain and Rice Cooker for general cooking?
1. Gather the desired ingredients to be cooked and fill the Water Tank to the Max (maximum) fill line with the desired liquid. Liquid can also be added directly to the Ceramic Pot before cooking. NOTE: Starchy foods such as rice are recommended to rinse thoroughly before cooking for optimal cooking performance. Rinse the rice until water is no longer cloudy or for 15-30 seconds.
2. Turn the Power Switch to the on (I) position, located on the left side of the appliance.
3. From the Select mode screen, select the desired food to be cooked.
4. Select the food type and follow the prompts to add the desired food. No measuring cups are needed. The Grain and Rice Cooker will automatically sense the weight of the food when pouring it into the Ceramic Pot. Select NEXT. For best results, level the food inside the pot for even cooking. TIP: While on the weight screen, the units of measure (cups/oz/g) can be changed on the screen by tapping the 3 dots on the right.
5. Follow the prompts to finalize your cooking selections. Select the food preparation, liquid, and texture to the desired cooking preference. Selections can be made by tapping on the screen and scrolling or leaving it as is before proceeding to cook.
6. Select START to begin the cooking cycle or DELAYED COOK if a later cooking completion time is preferred. NOTE: DELAYED COOK can be programmed to start up to 24 hours later.
7. The Grain and Rice Cooker will automatically dispense water into the pot and start cooking, and provide an estimated cooking time to help plan when to serve the meal.
8. When cooking is about to complete, a countdown timer will appear and audibly notify you when cooking has been completed. When finished, the Grain and Rice Cooker will automatically switch to KEEP WARM mode for 6 hours. IMPORTANT: The Ceramic Pot will be hot. To remove, use pot holders.
NOTE: An alternative usage is available by adding food directly into the Ceramic Pot. Turn on (I) the appliance and open the Lid. The Grain and Rice Cooker will sense the opened Lid and ask if food needs to be added to the pot before selecting a cooking mode. Adding food without selecting the cook mode first will limit the unit of measurement to ounces or grams only. Cups is not available with this method.
NOTE: Allow unit to cool down for 30 minutes between cooking cycles before starting again.
How do I access the settings menu?
Tap the settings icon (gear symbol) on the top left-hand corner of the home screen. You will find the following menu options under the settings:
■ Zero Scale (calibrates the scale with Ceramic Pot to zero)
■ Accent color (changes colors within screens)
■ Measurement units (cups/oz/g)
■ Languages (English/Spanish/French)
■ Sound level (Button Sounds/Times and Alerts)
■ Software version
■ Restore default settings
How does the DELAYED COOK feature work?
This feature is offered in all “Preset Cooking Cycles” and saved “Custom Cooking Cycles” when using water to cook. Programmable DELAYED COOK allows ingredients to be cooked at a later time, and can be set up to 24 hours in advance.
How do the SOAK functions work?
QUICK SOAK: The QUICK SOAK function soaks grains or beans in the unit for up to 2 hours. QUICK SOAK uses a pre-heating cycle for the first few minutes to expedite soaking time.
SOAK: The SOAK function soaks grains or beans in the unit for 8 hours before cooking (the heating element does not turn on for this option). Soaking more or less than 8 hours may impact cooking performance results.
How do I use the STEAM function?
Place the Steam Basket in the Ceramic Pot. The Steam Basket will rest and hang on top of the Ceramic Pot. Select steam cycle on the main menu and set the desired time. The KitchenAid Grain and Rice Cooker automatically dispenses water into the Ceramic Pot to steam below the Steam Basket.
IMPORTANT: Make sure that the Lid is properly closed while using the Steam Basket.
How does the KEEP WARM function work?
The automatic KEEP WARM setting turns on when cooking has been completed. KEEP WARM automatically defaults to 2 hours or can be manually set for up to 6 hours. It can also be turned off manually.
NOTE: The KitchenAid Grain and Rice Cooker will keep dishes warm until it is time to serve.
How do I use the PRESET RICE CYCLE?
1. Fill the Water Tank to the Max (maximum) fill line with the desired liquid.
2. Turn the Power Switch to the on (I) position, located on the left side of the appliance.
3. Select the Rice type by tapping the selection on the screen.
4. Add the desired rice to the Ceramic Pot. The Grain and Rice Cooker will automatically sense the weight of the food when pouring it into the Ceramic Pot. NOTE: Liquid should not be added at this step as it will alter weight scale performance. The Water Tank should be filled prior as per step 1, or alternative liquid can be added after step 6.
5. If the food has already been added, remove the Ceramic Pot for 3 seconds and reinsert pot in the cooker.
6. Select Rice preparation, Liquid type, and Desired texture on the screen. NOTE: It is recommended to rinse rice before cooking for optimal cooking performance to remove excess starches. OPTIONAL: If desired, select DELAYED COOK. This can be set for up to 24 hours.
7. If too little food is added, the letters will flash red and the message “Please add more food to the pot” will appear. Once completed, the scale screen will appear.
8. Close the Lid and tap the START option.
9. Once the liquid dispenses, the screen will show an estimated cook time and the KEEP WARM option. This option can be turned off if desired.
10. When cooking is about to complete, a countdown timer will appear and audibly notify you when cooking has been completed. When finished, the Grain and Rice Cooker will automatically switch to KEEP WARM mode for 6 hours. IMPORTANT: The Ceramic Pot will be hot. To remove, use pot holders.
How do I use the PRESET GRAIN CYCLE?
1. Fill the Water Tank to the Max (maximum) fill line with the desired liquid.
2. Turn the Power Switch to the on (I) position, located on the left side of the appliance.
3. Select the Grain type by tapping the selection on the screen.
4. Add the desired grain to the Ceramic Pot. The Grain and Rice Cooker will automatically sense the weight of the food when pouring it into the Ceramic Pot.
5. If the food has already been added, remove the Ceramic Pot for 3 seconds and reinsert pot in the cooker.
6. Select grain preparation, liquid type, and grain texture on the screen. OPTIONAL: If desired, select DELAYED COOK. This can be set for up to 24 hours.
7. If too little food is added, the letters will flash red and the message “Please add more food to the pot” will appear. Once completed, the scale screen will appear.
8. Close the Lid and tap the START option.
9. Once the liquid dispenses, the screen will show an estimated cook time and the KEEP WARM option. This option can be turned off if desired.
10. When cooking is about to complete, a countdown timer will appear and audibly notify you when cooking has been completed. When finished, the Grain and Rice Cooker will automatically switch to KEEP WARM mode for 6 hours.
How do I use the PRESET LENTILS AND BEANS CYCLE?
1. Fill the Water Tank to the Max (maximum) fill line with the desired liquid.
2. Turn the Power Switch to the on (I) position, located on the left side of the appliance.
3. Select the Bean type by tapping the selection on the screen.
4. Add the desired beans or lentils to the Ceramic Pot. The Grain and Rice Cooker will automatically sense the weight of the food when pouring it into the Ceramic Pot.
5. If the food has already been added, remove the Ceramic Pot for 3 seconds and reinsert pot in the cooker.
6. Select bean preparation, liquid type, and bean texture on the screen. OPTIONAL: If desired, select DELAYED COOK. This can be set for up to 24 hours.
7. If too little food is added, the letters will flash red and the message “Please add more food to the pot” will appear. Once completed, the scale screen will appear.
8. Close the Lid and tap the START option.
9. Once the liquid dispenses, the screen will show an estimated cook time and the KEEP WARM option. This option can be turned off if desired.
10. When cooking is about to complete, a countdown timer will appear and audibly notify you when cooking has been completed. When finished, the Grain and Rice Cooker will automatically switch to KEEP WARM mode for 6 hours. NOTE: Beans and lentils will have cooking water remaining in pot. Drain pot before serving food.
How do I use the CUSTOM CYCLE SETTING?
Custom cycle settings allow flexibility for cooking all types of rice or beans and let you create and save new cooking algorithms.
1. Turn the Power Switch to the on (I) position, located on the left side of the appliance.
2. The CUSTOM CYCLES are located on the main menu. Select the desired custom cycle by tapping on the selection of the screen to proceed.
3. Select the type of custom cycle. Choose between CUSTOM RICE, CUSTOM BEAN, CUSTOM SMALL GRAIN, and CUSTOM LARGE GRAIN. NOTE: Large grain examples are Barley, Farro, Spelt, and Kamut. Small grain examples are Buckwheat, Sorghum, Couscous, and Amaranth.
4. Add desired food to the Ceramic Pot. The Grain and Rice Cooker will automatically sense the weight of the food when pouring it into the Ceramic Pot.
5. If the food has already been added, remove the Ceramic Pot for 3 seconds and reinsert pot in the cooker.
6. Select food preparation, liquid type, and food texture on the screen. OPTIONAL: If water was selected as a liquid type, you can delay the use of the Water Tank to dispense water into the unit to cook and finish cooking at a later time by using the DELAYED COOK feature. This can be set for up to 24 hours.
7. If too little food is added, the letters will flash red and the message “Please add more food to the pot” will appear. Once completed, the scale screen will appear.
8. Add the desired liquid to the Ceramic Pot and follow the measurements on the screen.
9. Close the Lid and tap the START option.
10. The screen will show an estimated cook time and the KEEP WARM option. This option can be turned off if desired.
11. When cooking is about to complete, a countdown timer will appear and audibly notify you when cooking has been completed. When finished, the Grain and Rice Cooker will automatically switch to KEEP WARM mode for 6 hours.
12. Once cooking is completed, the KEEP WARM function is activated. If it is canceled (X), the screen will give the option to save the cycle as a custom preset for later use. To Save, select YES and follow the screen prompts. If you do not wish to save the custom preset, select NO, and the screen will return to the home screen.
13. Alternatively, if the KEEP WARM function is turned Off, “Enjoy your food” will be shown. Upon exiting this screen, a prompt will appear to Save the cycle as a custom preset. Follow the screen prompts to save, if desired.
14. If you do not want to save the custom preset at any point, you can select NO, and the unit will return to the home screen.
What are some tips for great results?
1. For the best results, food should be leveled.
2. All food should be folded after the cycle is complete.
3. Metal utensils are to be avoided.
4. All rice, especially brown rice, should be rinsed and drained for the best results and to minimize boilover.
5. Barley and farro should be rinsed and/or soaked and drained for the best results and to minimize boilover.
6. All beans should be rinsed and/or soaked and drained for the best results and to minimize boilover.
7. The appliance shall be placed on a flat surface for scale accuracy.
8. Seasoning (herbs and spices) should be added after food is weighed.
What is the steam time guide for various foods?
| FOOD | QUANTITY | TIME (MINS) | OTHER PREPARATION NOTES |
|---|---|---|---|
| Asparagus | 4 oz (about 15 spears) | 6-8 | Trimmed and halved |
| Baby Bok Choy | 2 whole halved | 8-10 | Halved |
| Bok Choy | 1 quartered | 8-10 | Quartered |
| Broccoli | 1 small bunch (about 1/2 lb) | 8-10 | Trimmed florets of 1 small bunch |
| Cabbage | 1/2 large head | 9-11 | Cut into 1 1/2″ wedges |
| Carrot | 8 oz, peeled | 10-12 | Cut into bite sized pieces, 1/4″ coins |
| Carrots-Baby | 12 oz whole | 18 | Whole baby |
| Cauliflower | 1 small bunch (about 1/2 lb) | 10-12 | Trimmed florets of 1 small bunch |
| Chicken | 1 lb | 10-20 | 2″ strips |
| Corn | 1/2 lb kernels | 6-8 | Kernels off the cob |
| Corn-on-the-Cob | 2 small ears | 10-12 | Full ears or halve if large |
| Dumplings, Meat (from frozen) | 8 oz | 15-19 | Space appropriately, single layer |
| Dumplings, Meat (refrigerated) | 8 oz | 15 | Space appropriately, single layer |
| Eggs, Hard Cooked | Up to 6 | 11-13 | Pierce pinhole in bottom to prevent egg from exploding |
| Eggs, Soft Cooked | Up to 6 | 8-10 | Pierce pinhole in bottom to prevent egg from exploding |
| Fin Fish (salmon, swordfish, etc) | 12 oz | 14-20 | Cut to fit steaming tray, cooking time will depend on thickness of fish |
| Green Beans | 4-6 oz | 9 | Trimmed |
| Lettuce Leaves | 6 leaves | 6 | Cored |
| Mushrooms | 1/2 lb | 8 | Whole white button or Cremini mushroom |
| Peas, Snow | 4 oz | 8 | Trimmed |
| Potato, Sweet | 1 small, halved | 20 | Halved |
| Potato, White | 1 small, halved | 20 | Halved |
| Potatoes, New 12 oz quartered | 8 oz | 16 | Quartered |
| Potatoes, Sweet | 1/2 lb in 3/4-1″ cubes | 12 | 3/4-1″ cubes |
| Potatoes, White | 1/2 lb in 3/4-1″ cubes | 12 | 3/4-1″ cubes |
| Potatoes, Yellow/Gold 12 oz 3/4″ pieces | 8 oz | 16 | 3/4″ pieces |
| Prawn/Shrimp | 8 oz | 6-8 | Medium-sized shrimp, thawed, peeled, and deveined |
| Pumpkin | 8 oz | 20 | Cut into bite size pieces |
| Salmon | 1/2 lb | 15-17 | 1 filet, 1″ thick |
| Scallop | 8 oz | 5-7 | Removed from shell |
| Spinach | 3 large handfuls (about 3 oz) | 3 | Rinsed |
| Spinach, Frozen | 3 1/2 oz | 15 | Cut into bit size pieces |
| Squash, Summer/Zucchini 6 oz (2 cups, sliced) sliced (1/2″ thick) | 6 oz (2 cups) sliced 1/2″ thick | 8 | Sliced (1/2″ thick) |
| White Fish | 8 oz piece | 8-10 | Cooking time will depend on thickness of filet |
What are the cook times and capacities for grains, rice, and beans?
| Max Capacity Soft Texture | Min (dry) | Max (dry) | Max (rinsed) | Max (soaked) | |
|---|---|---|---|---|---|
| Grains | |||||
| Steel Cut Oats | 60 minutes | 0.5 (88g) | 2.4 (425g) | N/A | N/A |
| Rolled Oats | 20 minutes | 0.5 (48g) | 2.4 (230g) | N/A | N/A |
| Couscous | 15 minutes | 0.75 (135g) | 2.4 (430g) | N/A | N/A |
| Quinoa | 25 minutes | 0.75 (129g) | 2.4 (415g) | 2.6 (455g) | N/A |
| Pearled Barley | 55 minutes | 0.75 (162g) | 1.6 (345g) | 1.9 (415g) | 2.3 (500g) |
| Hulled Barley | 55 minutes | 0.75 (162g) | 1.6 (345g) | 1.9 (415g) | 2.3 (500g) |
| Farro | 55 minutes | 0.75 (156g) | 1.6 (335g) | 1.9 (400g) | 2.4 (490g) |
| Rice | |||||
| White Rice (short grain) | 35 minutes | 0.75 (142.5g) | 3.6 (685g) | 4.0 (750g) | N/A |
| Sushi Rice | 35 minutes | 0.75 (142.5g) | 3.6 (685g) | 4.0 (750g) | N/A |
| White Rice (long grain) | 35 minutes | 0.75 (142.5g) | 3.6 (685g) | 4.0 (750g) | N/A |
| Brown Rice (short grain) | 70 minutes | 0.75 (142.5g) | 3.6 (685g) | 4.0 (750g) | N/A |
| Brown Rice (long grain) | 70 minutes | 0.75 (142.5g) | 3.6 (685g) | 4.0 (750g) | N/A |
| Basmati Rice | 35 minutes | 0.75 (142.5g) | 3.6 (685g) | 4.3 (810g) | N/A |
| Jasmine Rice | 35 minutes | 0.75 (142.5g) | 3.6 (685g) | 4.3 (810g) | N/A |
| Wild Rice | 70 minutes | 0.75 (142.5g) | 2.4 (450g) | 2.8 (540g) | N/A |
| Beans | |||||
| Lentils | 35 minutes | 0.5 (90g) | 1.7 (300g) | 1.7 (300g) | N/A |
| Chickpeas | 90 min (soaked) / 150 min (dry) | 0.5 (100g) | 1.5 (300g) | 1.5 (300g) | 2.0 (600g) |
| Kidney Beans | 90 min (soaked) / 150 min (dry) | 0.5 (85g) | 1.8 (300g) | 1.8 (300g) | 2.3 (600g) |
| Black Beans | 90 min (soaked) / 150 min (dry) | 0.5 (100g) | 1.5 (300g) | 1.5 (300g) | 2.0 (600g) |
| Pinto Beans | 90 min (soaked) / 150 min (dry) | 0.5 (82g) | 1.8 (300g) | 1.8 (300g) | 2.3 (600g) |
| Red Beans | 90 min (soaked) / 150 min (dry) | 0.5 (100g) | 1.5 (300g) | 1.5 (300g) | 2.0 (600g) |
How should I care for and clean the Grain and Rice Cooker?
IMPORTANT: Unplug the appliance from the outlet before cleaning. Allow the appliance to cool completely before removing/adding parts and before cleaning the appliance.
Do not use abrasive cleaners or metal scouring pads. They could scratch the surface.
Wipe the outside of the Grain and Rice Cooker with a clean, damp cloth and dry thoroughly. A non-abrasive liquid cleaner may be used for stubborn stains.
The ceramic non-stick coating of the Grain and Rice Cooker pot is scratch-resistant. However, abusive usage (dropping or hard impact with utensils) can chip or crack the ceramic coating.
Manual cleaning: Remove the Ceramic Pot, Inner Lid, and Steam Collector to clean. Select “CLEAN INNER LID” under the Clean modes on the main menu to review how to disassemble internal components for cleaning maintenance.
Dishwasher-safe: The Ceramic Pot, Inner Lid, Steam Collector, Water Tank, Water Tank Lid, and Steam Basket are all dishwasher-safe.
NOTE: The Ceramic Pot is dishwasher-safe, but hand washing in hot, soapy water is recommended to maximize the life of the non-stick coating.
TIP: Clean the Ceramic Pot, Inner Lid, and Steam Collector after every cycle.
How do I use the automated CLEANING CYCLE?
The Grain and Rice Cooker has two automated cleaning modes:
1. Select the CLEAN option from the main menu.
2. Select the DESCALE or PRE-WASH POT mode function to start the cleaning cycle process.
The DESCALE cycle utilizes water and vinegar to flush-out any mineral deposits in the internal plumbing on a periodic basis (every 2-4 months).
The PRE-WASH POT cycle utilizes a heated soak feature to loosen or remove residue on the sides of the bowl. Once the cycle has finished, drain the pot in the sink to continue cleaning in either the sink or dishwasher.
Cleaning the pump through DESCALE can be done in two stages:
1. Clean with a vinegar/water mix: Fill Water Tank with vinegar to the Half line and water to the Max (maximum) line on the Water Tank.
2. Flushing the system: Fill Water Tank with water to Half line to flush the water and vinegar solution out of the system.
NOTE: Only water or vinegar should be used in the Water Tank when cleaning. If any other liquid was used in the Water Tank to pump, please flush the pump to remove residue.
What should I do if the lid does not close?
| There are foreign bodies between the Ceramic Pot and the Heating Plate | Remove the Ceramic Pot, check that the Heating Plate and under the Ceramic Pot are clean. Also check that the Heat Sensor can move freely (it is spring loaded). |
| Inner Lid is installed incorrectly | Remove and insert the Inner Lid in the correct position. |
| Inner Lid is not installed | Inner Lid must be installed to use (and close) the Lid. |
| The Lid is not installed correctly | Ensure that all elements of the Lid are in the correct position. |
| The Ceramic Pot damaged after being hit or dropped | The Ceramic Pot can be replaced. |
What should I do if my rice or grain is dry?
| Steam release vent was not inserted | Be sure that the steam release vent is in place before cooking. |
| Lid was not closed completely | Be sure the Lid is closed completely during rice cooking. |
Why did the Grain and Rice Cooker turn off on its own?
| There has been a power failure | Wait for your power to resume and try again. |
| The Power Cord was not inserted correctly/has fallen out | Be sure that the appliance is plugged in. Since the cord is removable, it is important to be sure the plug is fully inserted at both ends. |
| The Grain and Rice Cooker has finished cooking/KEEP WARM | The Grain and Rice Cooker has an auto shut-off feature after 10 minutes without activity. The Grain and Rice Cooker has an auto shut-off feature 10 minutes after the KEEP WARM cycle ends. |
| The Grain and Rice Cooker has overheated | Be sure that your ingredients have been added to the Ceramic Pot and that the Ceramic Pot is in place. Wait for a few minutes for the unit to cool down and try again. |
What should I do if there is steam leakage during use?
| Lid is not closed | Stop the cooking (unplug the product) and refer to “Lid does not close” section in this table. |
| Lid gasket is dirty | Clean the Lid gasket. |
| Lid gasket is damaged | The Inner Lid needs replacing. |
| Inner Lid is installed incorrectly | Remove and insert the Inner Lid in correct position. |
Why doesn’t the Touchscreen Display light up?
| The Grain and Rice Cooker is not plugged in | Ensure that the Grain and Rice Cooker is plugged in correctly. |
| The Grain and Rice Cooker is off | Turn on (I) the appliance with the Power Switch. |
| The Grain and Rice Cooker is on standby | Gently tap on the Touchscreen Display to activate. |
What should I do if the steam cooking function isn’t working properly?
| Food does not steam (Too many ingredients) | Reduce the amount of ingredients, or increase cooking time. |
| Food does not steam (Ingredients are too large) | Cut ingredients into smaller sizes, or increase. |
| Steamed food is hard (Vegetables) | Steaming time is too short. Increase steaming time. |
| Steamed food is hard (Fish and meat) | Steaming time is too long. Reduce steaming time. |
| Steamed food is cold | Too much time elapsed since cooking was completed. Do not leave on KEEP WARM. Take out the ingredients immediately after cooking. |
What do the error codes mean?
| Error 1 | Top temperature sensor failure |
| Error 2 | Error communicating with the power board |
| Error 3 | Bottom temperature sensor failure |
| Error 4 | Overheat error |
| Error 5 | Heating error |
| Error 6 | Dispensing error |
| Error 7 | Empty pot cooking error |
If you encounter an error code, unplug and restart the Grain and Rice Cooker.
What should I do if the Grain and Rice Cooker malfunctions or fails to operate?
| Is the Grain and Rice Cooker plugged into a grounded 3 prong outlet? | Ensure the appliance is plugged into a grounded 3 prong outlet. |
| Is the fuse in the circuit to the Grain and Rice Cooker in working order? | Ensure the fuse/circuit breaker of the wall outlet is in working order. |
NOTE: If Ceramic Pot is deformed, do not use it anymore. It can be replaced.
CLICK HERE TO DOWNLOAD KITCHENAID KGC3155 (01) PDF MANUAL
