FREE ENGLISH JVC KY-PZ510NBU (01) PDF USER GUIDE
FREE ENGLISH JVC KY-PZ510NBU (01) PDF USER MANUAL
FREE ENGLISH JVC KY-PZ510NBU (01) PDF OWNER GUIDE
FREE ENGLISH JVC KY-PZ510NBU (01) PDF OWNER MANUAL
FREE ENGLISH JVC KY-PZ510NBU (01) PDF REFERENCE GUIDE
FREE ENGLISH JVC KY-PZ510NBU (01) PDF INSTRUCTION GUIDE
FREE ENGLISH JVC KY-PZ510NBU (01) PDF REFERENCE MANUAL
FREE ENGLISH JVC KY-PZ510NBU (01) PDF INSTRUCTION MANUAL
FREE ENGLISH JVC KY-PZ510NBU (01) PDF OPERATING INSTRUCTIONS
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What are the basic safety instructions for this camera?
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
10. Only use attachments/accessories specified by the manufacturer.
11. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
12. Unplug this apparatus during lightning storms or when unused for long periods of time.
13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
What should I do if the camera functions abnormally?
The mains plug shall remain readily operable. Remove the mains plug immediately if the camera functions abnormally.
Are there any warnings regarding heat exposure for the battery and camera?
Yes, the battery pack, the camera with battery installed, and the remote control with battery installed should not be exposed to excessive heat such as direct sunlight, fire or the like.
What is the warning regarding rain or moisture exposure?
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE. The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.
Where can I find the rating plate and serial number?
* The rating plate and safety caution are on the bottom and/or the back of the main unit.
* The serial number plate is on the bottom of the unit.
* The rating information and safety caution of the AC adapter are on its upper and lower sides.
What is the caution regarding battery replacement?
Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions.
What are the ventilation requirements when installing the equipment?
When the equipment is installed in a cabinet or on a shelf, make sure that it has sufficient space on all sides to allow for ventilation (10 cm (3-15/16″) or more on both sides, on top and at the rear). Do not block the ventilation holes. (If the ventilation holes are blocked by a newspaper, or cloth etc. the heat may not be able to get out.)
Can I place candles on the apparatus?
No naked flame sources, such as lighted candles, should be placed on the apparatus.
How should I dispose of batteries?
When discarding batteries, environmental problems must be considered and the local rules or laws governing the disposal of these batteries must be followed strictly.
Should I point the lens directly into the sun?
No, do not point the lens directly into the sun. This can cause eye injuries, as well as lead to the malfunctioning of internal circuitry. There is also a risk of fire or electric shock.
Is it safe to leave connecting cables on top of a TV?
Connecting cables (Audio/Video, etc.) to this unit and leaving it on top of the TV is not recommended, as tripping on the cables will cause the unit to fall, resulting in damage.
How do I use the AC adapter in areas outside the USA?
The provided AC adapter features automatic voltage selection in the AC range from 110 V to 240 V. If connecting the unit’s power cord to an AC wall outlet other than American National Standard C73 series type, use an AC plug adapter (e.g., “Siemens Plug”). Contact local dealers for the appropriate adapter.
What maintenance should I perform on the AC adapter connection?
* Remove the AC adapter from the AC wall outlet when not in use.
* Do not leave dust or metal objects adhered to the AC wall outlet or AC adapter (power/DC plug).
How should I connect the power cord to the AC adapter and outlet?
To avoid electric shock or damage to the unit, first firmly insert the small end of the power cord into the AC Adapter until it is no longer wobbly, and then plug the larger end of the power cord into an AC outlet.
What should I do if I’m not using the AC adapter for a long time?
When you are not using the AC adapter for a long period of time, it is recommended that you disconnect the power cord from AC outlet.
What precautions should be taken when installing the camera?
Consult your dealer as special technique is required when installing this product. Ensure that the fixing screws or nuts are tightened securely, otherwise, the unit may fall off.
Where should the camera be mounted?
Mount it on a firm place with sufficient strength to support the vibration and weight of the unit (Mass: Approx. 2.0 kg). If the strength is weak, vibration will cause fuzzy images. In the worst scenario, the camera may fall off and hit somebody, resulting in serious accidents.
What is required when mounting the camera to the ceiling?
When mounting the unit to the ceiling, make sure to use a ceiling mounting bracket. Be sure to connect the fall prevention wire (sold separately) and tighten the fixing screws or nuts securely.
What type of power supply should be used?
Use a DC 12 V or PoE+ (IEEE802.3at) power. Use the correct voltage. Use the supplied AC adapter for the DC 12 V power supply. Do not use the supplied AC adapter on other devices. Do not supply power through the AC adapter cable and LAN cable at the same time.
How often should the unit be inspected?
Inspect the unit regularly. Screws may be loosened due to vibration or deterioration of the mounting section. Perform regular inspections for loosened screws and check whether there is any danger of the unit falling off.
Can I hang objects on the camera?
Do not hang on this product, shake it, or hang objects over it. Applying an excessive load may cause the product to fall off and result in accidents.
Can I modify this product?
Do not modify this product. It may result in accidents.
Can I place objects inside the product?
Do not place any object inside the product. Placing a metallic or inflammable object may cause a fire or shock hazard. Do not put anything into the camera unit. Metal and flammable items entering from the connectors can result in fire or electric shock.
What are the allowable ambient conditions for storage and usage?
Be sure to use this unit within the allowable temperature range of 0 °C to 40 °C and a relative humidity of 30% to 80% (No condensation allowed). Using it outside these ranges could result in malfunction or impact CMOS elements. The allowable storage temperature is -20 °C to 50 °C.
Where should I avoid installing or placing the camera?
Avoid the following locations:
* Locations beyond the allowable operating humidity range (30%RH to 80%RH).
* Near equipment emitting strong magnetic fields (transformers, motors).
* Near equipment emitting radio waves (transceivers, mobile phones).
* Locations with excessive dust and sand.
* Locations subject to vibration (inside a car or ship).
* Locations prone to moisture (window side).
* Locations subject to steam or oil (kitchens).
* Special environments (combustible atmosphere).
* Locations subjected to radiation, X-rays, salt attack, or corrosive gases.
* Locations where chemicals are used (swimming pools).
* Hot or cold places beyond the allowable ambient operating temperature range.
* Locations directly subjected to cold air (near air-conditioner vents) or high temperature.
What should I consider when transporting the camera?
* Do not throw away the original box; use it for transport.
* Do not drop or hit the unit against hard objects.
* Remove connecting cables before transport.
* Turn off the system power when transporting.
* Pack the unit with cushioning material to avoid shock.
* Handle with care; do not subject it to vibration or shock.
How should I conserve power when the camera is not in use for a long time?
Turn off the power of the system for safety and energy conservation reasons.
How should I clean the camera?
Turn off the power before performing any maintenance. Wipe the external cabinet with a soft cloth. Do not use benzene or thinner, as this may damage the surface. If extremely dirty, soak a cloth in a solution of neutral detergent, wipe the body, and then use a clean cloth to remove the detergent.
What is the default login password and why should I change it?
The default password (“0000”) is widely known. It is very dangerous to use it without changing. Set a password that is not easily guessed. It is also recommended to change the password regularly.
What happens when the camera powers on?
The camera will perform the initial operation of pan/tilt/zoom upon powering on. Initialization is activated, moving the lens to horizontal and vertical limits, then back to the front view position. Operation is possible once the STANDBY lamp turns off. If Preset 1 is preconfigured, the camera moves to the Preset 1 position after initialization. The camera may not show stable pictures for a few seconds immediately after power-on, this is not a malfunction.
Can the camera body appear in the recording?
Yes, the camera body may be captured in the recording depending on the pan, tilt, or zoom position.
Is noise during operation normal?
During audio input or when using the mic, noise may occur when the rotation mechanism is rotated horizontally/vertically, when zooming is performed, or when the power is turned on/off. This is not a malfunction.
What is the pan operation range?
The pan operation range of this product is limited to ±162.5°. Operation is not possible beyond this range.
Why might multicast image viewing fail?
Some switching hubs with intelligent features may include a broadcast/multicast suppression function. Viewing of multicast images on this product may fail if this function is enabled on the hub.
Are grainy images or white spots normal?
The dark areas on the screen may appear grainy or white spots may increase. When switching between color and black-and-white images, the brighter area on the screen is emphasized, which may reduce visibility. However, this is not a malfunction.
What can cause image disruption or noise interference?
If the power supply voltage is momentarily cut off or reduced due to lightning or turning on/off other high-power devices (like air conditioners), the image may be disrupted or noise interference may occur.
Is ghosting on the screen normal?
When shooting objects with a luminance difference or near a light source, ghost may occur on the screen. This is a feature of the built-in lens, and is not a malfunction.
Why might lines appear at the edge of the screen on some monitors?
When the monitor in use has a wide display area, lines may appear at the peripheral area of the screen.
Why might the infrared remote control not work?
Operation via an infrared remote control unit may not work depending on where and how the camera is installed.
Is an afterimage on the monitor output normal?
An afterimage can appear if you view a moving object on the monitor output, however this is not a malfunction.
Is chromatic aberration normal?
Due to the optical performance of the lens, color divergence phenomena (magnification chromatic aberration) may occur at the periphery of the image. This is not a camera malfunction.
Is noise during mode switching normal?
Noise may appear in the image when switching modes.
Should I perform a test recording?
Yes, before starting an important recording, be sure to perform a test recording in order to confirm that a normal recording is possible.
What do the indicator lamps mean?
* **Tally lamp (1):** Light turns on/off during external control. Turns on/off according to menu settings and blinks depending on camera status.
* **STANDBY lamp (3):** Lights up in green during standby.
* **POWER lamp (5):** Lights up in blue when the power is turned on.
Can I use the built-in microphone?
Yes (Indicator 2). You can configure the menu settings to make use of the built-in microphone.
What does the Information Display show?
The Information display (4) shows information on the camera settings.
How do I reset the camera?
Press and hold down the RESTORE switch (Reset switch) (1) to activate reset.
What are the terminal connections on the camera base?
1. RESTORE switch (Reset switch)
2. HDMI terminal
3. 3G-SDI terminal
4. LINE IN terminal
5. RS485 terminal (Half duplex, 2400/4800/9600/38400 bps, Start: 1 bit, Data: 8 bits, Stop: 1 bit, Check: None)
6. USB 2.0 terminal
7. RS232 OUT terminal
8. RS232 IN terminal (Half duplex, 2400/4800/9600/38400 bps, Start: 1 bit, Data: 8 bits, Stop: 1 bit, Check: None)
9. LAN (PoE+) terminal
10. DC 12V terminal
11. Power switch
What are the RS-232C IN and OUT pinouts?
RS-232C Pinouts
| Pin Number |
RS-232C IN Signal Name |
RS-232C OUT Signal Name |
| 1 | DTR_IN | DTR_OUT |
| 2 | DSR_IN | DSR_OUT |
| 3 | TXD_IN | TXD_OUT |
| 4 | GND | GND |
| 5 | RXD_IN | RXD_OUT |
| 6 | GND | GND |
| 7 | IR_OUT | NC |
| 8 | NC | NC |
How do the RS-232C pins correspond to Windows DB-9?
RS-232C Camera to Windows DB-9 Correspondence
| Camera Pin | Windows DB-9 Pin |
| 1. DTR | 1. CD, 4. DTR |
| 2. DSR | 6. DSR |
| 3. TXD | 3. TXD |
| 4. GND | 5. GND |
| 5. RXD | 2. RXD |
| 6. GND | 5. GND |
| 7. IR OUT | 7. RTS |
| 8. NC | 8. CTS, 9. RI |
Note: Connections are illustrative. DTR_IN connects to DTR, RXD_IN connects to TXD, TXD_IN connects to RXD, etc., following standard null modem or straight-through conventions as required by the connected device. The provided diagram shows direct links for some pins (e.g., TXD to TXD, RXD to RXD) and crosses for others (e.g. DTR to CD). Verify requirements for your specific connection. The diagram in the PDF shows: 1(DTR)->4(DTR), 2(DSR)->6(DSR), 3(TXD)->2(RXD), 4(GND)->5(GND), 5(RXD)->3(TXD), 6(GND)->5(GND), 7(IR OUT)->7(RTS), 8(NC)->8(CTS)/9(RI)/1(CD). Please verify the required connections for your specific application.
How do the RS-232C pins correspond to Mini DIN?
RS-232C Camera to Mini DIN Correspondence
| Camera Pin | Mini DIN Pin |
| 1. DTR | 1. DTR |
| 2. DSR | 2. DSR |
| 3. TXD | 3. TXD |
| 4. GND | 4. GND |
| 5. RXD | 5. RXD |
| 6. GND | 6. GND |
| 7. IR OUT | 7. NC |
| 8. NC | 8. NC |
Note: The diagram in the PDF shows direct links for DTR, DSR, TXD, GND, RXD. Please verify the required connections for your specific application.
How do I use the Infrared Remote Control buttons?
* **STANDBY (1):** Switches between standby and normal modes.
* **NUMBER buttons (2):** For preset configuration or invoking presets (1-9, 0).
* **\* button (3):** Used together with other buttons for special functions.
* **PRESET (4):** Stores the current position. Use `[PRESET]` + `NUMBER (1-9)` to store. Press buttons in sequence.
* **HOME (5):** Restores camera orientation to face front. Acts as confirmation button in menus.
* **RETURN (6):** Functions as a cancel button in menus.
* **ZOOM (7):** `SLOW ZOOM +/-`: Zooms in/out at low speed. `FAST ZOOM +/-`: Zooms in/out at high speed.
* **L/R SET (8):** Press with `NUMBER [1]` (STD) or `[2]` (REV) to pan left/right. Useful for ceiling-mounted cameras. Press left/right side of L/R SET button simultaneously with the number button.
* **FOCUS (9):** Adjusts focus. `[AUTO]` for Auto Focus (AF). `[MANUAL]` for Manual Focus (MF). In MF, use `[FAR]` for distant subjects and `[NEAR]` for nearby subjects.
* **P/T RST (10):** Resets pan and tilt positions.
* **BACKLIGHT (11):** Enables/disables backlight compensation. (Only when Exposure is set to “Auto”). Use when a light source behind the subject makes the subject appear dark.
* **MENU (12):** Displays or exits the menu.
* **PAN/TILT CONTROL (13):** Arrow buttons pan/tilt the camera. `[HOME]` restores front orientation. Moves cursor in menus.
* **RESET (14):** Erases preconfigured settings. `[RESET]` + `NUMBER (0-9)` erases the selected preset position. `[*]` + `[#]` + `[RESET]` erases all preset positions. Press buttons in sequence.
* **IR REMOTE CONTROL / AUTO TRACKING (15):** F1-F4 buttons.
* **IR Control:** Set camera address: `[*]` + `[#]` + `[F1/F2/F3/F4]` for Address 1/2/3/4. Press buttons in sequence.
* **Auto Tracking:** Configure settings to lock onto a target. Press F3 to start, F4 to exit.
* **# button (16):** Used together with other buttons.
* **CAMERA SELECT (17):** Press the number (1-4) of the camera you want to control.
What are the shortcut settings on the remote control?
Press buttons in sequence:
* `[*]` + `[#]` + `[1]`: Configures menu language to English.
* `[*]` + `[#]` + `[3]`: Configures menu language to Chinese.
* `[*]` + `[#]` + `[4]`: Displays the current IP address.
* `[*]` + `[#]` + `[6]`: Resets all menu settings to the default values.
* `[*]` + `[#]` + `[8]`: Displays the camera version.
* `[*]` + `[#]` + `[9]`: Flips the video image horizontally or vertically.
* `[*]` + `[#]` + `[MANUAL]`: Resets the IP address to the default value.
What type of batteries does the remote control use and how should they be handled?
* The remote control uses 2 AAA dry-cell batteries.
* Make sure to load the battery in the correct +/- orientation.
* Do not place the remote control in a location subject to high temperature, as it may deform.
* Keep batteries out of reach of children. Consult a doctor immediately if swallowed.
* Do not throw batteries into fire or expose them to high temperatures, as they may explode.
* When replacing batteries, use ones of the same model or type. Using a different type may cause it to explode.
What is the basic system diagram/connection setup?
Connect the camera’s terminals as needed:
* HDMI output to monitor/device (HDMI cable sold separately).
* 3G-SDI output to monitor/device (3G-SDI cable sold separately).
* LINE IN from audio source (3.5 mm audio cable sold separately).
* RS485 for control (RS485 cable sold separately).
* USB 2.0 to PC (USB cable sold separately).
* RS232 IN/OUT for control (RS232C cable supplied for IN, optionally use sold separately cable).
* LAN (PoE+) to network switch/router/hub (LAN cable sold separately). For PoE+, this also supplies power.
* DC 12V IN from AC adapter (Supplied) if not using PoE+. Connect power cord (Supplied) to AC adapter and wall outlet.
Connect peripherals like Computer, TV, Router/Hub, Microphone, etc., to the appropriate devices in the system.
What is the quick start procedure?
1. Check that connections are correct before turning on power.
2. Connect the AC adapter to the DC 12 V terminal (or ensure PoE+ connection is active). Turn on the power switch.
3. Initialization starts automatically. The camera lens moves to its limits and then returns to the front view. Initialization is complete when the STANDBY lamp turns off.
* Operation is possible after the STANDBY lamp turns off.
* If Preset 1 is preconfigured, the camera will move to Preset 1 after initialization.
How do I use the camera as a USB camera?
Connect the camera’s USB 2.0 port to a PC using a USB 2.0-compatible cable (sold separately).
* Streaming from the camera via IP/SDI/HDMI will not take place while connected to a PC via USB.
* To start video streaming (IP/SDI/HDMI), disconnect the USB connection with the PC and restart the camera.
How do I mount the camera to the ceiling?
**Preparation:**
* Wear protective glasses.
* Ensure the camera base will be horizontal.
* A ceiling mount bracket (sold separately or included depending on package) is required.
* Optionally, make a hole (Ø40 mm) for cables and fall prevention wire.
* Use a fall prevention wire (not supplied) attached to a strong ceiling point (e.g., slab). Ensure it has adequate length, strength (150 N / 15 kg or more), pull, and insulation. The ring section attached to the camera should have an inner diameter >Ø3 mm and <Ø4 mm, outer diameter ≤Ø9 mm, thickness ≤2 mm.
* Use appropriate M5 expansion screws (x4, sold separately) based on ceiling thickness.
**Steps:**
1. Attach the JVC logo label (upside down for ceiling mount) to the camera body front, aligning the "V" center. Clean the surface first. Ensure it's not tilted.
2. Place the ceiling mounting bracket (ceiling side) against the ceiling and mark mounting positions. Note the front direction.
3. Drill holes at the marked positions. Check depth required for screws.
4. Fasten the ceiling mounting bracket (ceiling side) using the M5 expansion screws. Ensure screws are tight.
5. Remove the feet from the bottom surface of the camera.
6. Use the four M3 screws (supplied with camera) to attach the ceiling mounting bracket (camera side) to the bottom surface of the camera.
7. Mount the camera to the ceiling mount bracket (ceiling side) by attaching the hook on the camera-side bracket to the hole on the ceiling-side bracket.
8. Use three M3 screws (supplied with camera) to attach the camera securely to the ceiling bracket assembly. Fasten the drop prevention wire (sold separately) together with one of these screws.
9. Connect the cables.
How do I install the camera on a desktop?
* Place the camera on a flat surface.
* Ensure the base of the camera is placed horizontally. The camera will not operate properly if slanted.
* Ceiling mount bracket is not required.
* **Caution:** Do not move the camera while powered on. Do not hold the camera head while carrying it.
* Connect the cables after placement.
How do I attach the camera to a tripod?
* Use the screw hole (1/4-20UNC, ISO1222 – 6.35 mm) at the bottom of the product.
* Read the tripod’s instructions to prevent falling and ensure secure attachment.
* Set the tripod so the camera is parallel to the horizontal surface for proper pan/tilt operation.
* Ceiling mount bracket is not required.
* **Caution:** Do not mount if the camera exceeds the tripod’s weight limit. Use the tripod on a stable surface. Use screws with a length between 4.5 mm and 7 mm. Do not install at a high location when attached to a tripod.
* Connect the cables after attaching.
How do I connect the cables?
1. **Connect Video/Audio Cables:**
* Connect HDMI or SDI output to a monitor to check camera images.
* To input audio, connect an audio cable to the LINE IN terminal.
2. **Connect LAN Cable:**
* Connect a LAN cable to operate the camera from a web browser or for PoE+ power.
3. **Connect Power Cable:**
* If using the AC adapter, connect the AC adapter cable to the DC 12V IN port.
* If supplying power via PoE+, do NOT connect the AC adapter cable. **Warning:** Do not supply power through both AC adapter and LAN (PoE+) cable simultaneously.
4. **Power On:**
* Turn on the power switch. The POWER lamp lights up, and initialization starts (camera lens moves to limits and then front).
* Operation is possible when the STANDBY lamp turns off. If Preset 1 is set, the camera moves there.
**Warning:** Use only a DC 12 V or PoE+ (IEEE802.3at) power source with the correct voltage. Supplying power beyond the rated value may cause failures, smoke, or fire. Contact service immediately if issues occur.
What is the required operating environment for network features?
Operation has been verified for:
* **Computer OS:** Windows 10, macOS 12.4
* **Web browser:** Google Chrome
How can I check the camera’s IP address?
There are two ways:
1. **Via Remote Control & Monitor:** Press `*`, `#`, and `4` buttons on the remote control in sequence. The IP address will be displayed on the screen of the connected HDMI/SDI monitor.
2. **Via PC Utility:** Connect the camera to a PC using a network cable. Download the “upgrade_standard.exe” utility from the JVC website (URL on cover page). Run the utility and click [Search] to find the camera’s IP address.
How do I set the camera’s IP address?
There are two ways:
1. **Via Web Page:**
* Log in to the camera’s web interface using a browser.
* Navigate to [Network] -> [Lan Settings].
* Make changes to the IP address, subnet mask, and gateway as needed (select Manual mode).
* Click “Submit” to apply changes and restart the camera.
2. **Via PC Utility (“upgrade_standard.exe”):**
* Run the utility and click [Search] to find cameras.
* Select the IP address of the camera you want to change from the list.
* The current settings will populate the fields below.
* Change the Mode to Manual if needed, and enter the desired IP Address, NetMask, and GateWay.
* Click the [Set] button.
* A “Set Success” message will appear, and the camera will restart with the new settings.
How do I access the camera’s web interface?
1. Start a web browser on a terminal connected to the same network as the camera.
2. Enter the camera’s IP address in the address field (e.g., `http://192.168.0.10`). The default IP address is 192.168.0.10.
3. Enter the user name (`jvc`) and the password on the login screen. The default password is `0000`.
4. The Live View screen will be displayed.
* **Note:** A screen for changing the password appears upon the first login with the default password. Please change the password immediately.
What should I do if the video image does not appear on the monitor?
* Check that the camera’s power supply is properly connected, the voltage is normal, and the POWER lamp is on.
* Restart the camera and check if it initializes correctly.
* Check the video format setting on the camera and ensure the monitor cable is properly connected and compatible with the selected format.
What if the video image sometimes doesn’t display?
Check the video format setting and ensure the monitor cable is properly connected and compatible.
What if the video image becomes blurry when zoomed to the Tele end?
* Check if the camera is installed on a stable location.
* Ensure there are no vibrating machines or objects near the camera.
What if the video image does not appear on the Web browser?
You may need a media player capable of receiving the streams. You can use the VLC media player. Access the VLC website (
http://www.videolan.org/vlc), download, and install it.
What if I’m unable to access the camera from the Web browser?
1. Test network access using another PC on the network to ensure the network is functioning properly.
2. Disconnect the camera and PC from the main network. Connect them directly or via a simple switch, reset the IP address of the PC to be on the same subnet as the camera (e.g., 192.168.0.x if camera is 192.168.0.10). Try accessing again.
3. Check the IP address, subnet mask, and gateway settings of the camera and the accessing PC. Ensure they are compatible.
4. Check to ensure there is no IP or MAC address conflict on the network.
5. Check whether the camera’s HTTP port (default 80) is occupied or blocked by another device or firewall.
What if I forgot the IP address or login password?
Manage your password properly. If forgotten, you must reset the camera to its default settings using the RESTORE switch. (Default IP: 192.168.0.10; default user name: jvc; default password: 0000).
What if I’m unable to control the camera using the remote control unit?
* Replace the batteries in the remote control with new ones and check again. Ensure correct +/- orientation.
* Check if the camera is in the correct operation mode (not standby).
* Check if the camera number configured using the remote control unit (`CAMERA SELECT` button or `[*]+[#]+[F1-F4]`) matches the intended camera.
What if I’m unable to control the camera via the serial port (RS232/RS485)?
* Check that the protocol (Standard/Pelco-D/Pelco-P) and address settings on the camera and the controller are consistent.
* Check whether the cables are properly connected and the pinouts are correct for the connection type.
What if there is video and audio distortion during streaming?
* If the [Encode Codec] is configured to “H.264” or “H.265”, adjusting the [Bit Rate] may improve the condition. Lowering the bit rate might reduce distortion if network bandwidth is the issue.
* If [Encode Codec] is configured to “MJPEG”, adjusting the [Qfactor] (Quality factor) may improve the condition. Lowering the quality might reduce data rate and distortion if network bandwidth is the issue.
What are the general specifications of the camera?
| Item | Description |
| Power | DC 12 V (when an AC adapter is used) / PoE+ |
| Current consumption | 0.95 A (AC adapter) / 0.25 A (PoE+) |
| Mass | Approx. 2.0 kg |
| Allowable operating temperature | 0 °C to 40 °C (32 °F to 104 °F) |
| Allowable operating humidity | 30%RH to 80%RH (No condensation) |
| Allowable storage temperature | -20 °C to 50 °C (-4 °F to 122 °F) |
| Dimensions (W × H × D) | 223.0 mm x 166.4 mm x 163.0 mm (horizontal tilt) |
| MTBF | > 30000 h |
What are the terminal specifications?
| Item | Description |
| [3G-SDI] terminal | BNC type, 720p/1080i/1080p: embedded audio, 3G-SDI: SMPTE ST424-compliant, HD-SDI: SMPTE ST292-compliant |
| [HDMI] output terminal | Type A |
| [USB 2.0] terminal | USB Type-C |
| [DC 12V] terminal | For use with the supplied AC adapter |
| [LINE IN] terminal | $3.5 mm Line input |
| [RS485] terminal | 2-pin Phoenix port, Protocols: Standard/Pelco-D/Pelco-P |
| [RS232 IN] terminal | 8-pin mini DIN, Protocols: Standard/Pelco-D/Pelco-P |
| [RS232 OUT] terminal | 8-pin mini DIN, Protocol: Use only Standard network |
| [LAN] terminal | RJ-45, PoE+ power supply: DC 42.5 V to 57 V, Ethernet: 10BASE-T/100BASE-TX/1000BASE-T |
What are the lens and camera specifications?
| Item | Description |
| Lens | 12x, f=3.4 mm to 41.6 mm, F1.8 to F3.7 |
| Image pickup device | 1/2.8-inch Progressive CMOS, maximum effective pixel: 8.4 Megapixels |
| Digital Zoom | 16x |
| Shutter | 1/25 s to 1/10000 s |
| White balance | Auto, Indoor, Outdoor, One-push, Manual |
| Backlight compensation | Available |
| Digital noise reduction | 3D digital noise reduction |
| H&V flip | Available |
| Image freeze | Available |
| No. of presets | 255 |
| Preset accuracy | 0.1° |
What are the rotation mechanism specifications?
| Item | Description |
| Horizontal viewing angle | 80.0° to 8.0° |
| Vertical viewing angle | 50.5° to 4.5° |
| Horizontal rotation range | ±162.5° |
| Vertical rotation range | -30° to +90° |
| Horizontal rotation speed | 1.8°/sec to 80.5°/sec |
| Vertical rotation speed | 1.5°/sec to 49°/sec |
What are the video specifications?
| Item | Description |
| Signal system | 3840×2160/60p, 50p, 30p, 25p, 59.94p, 29.97p 1920×1080/60p, 50p, 30p, 25p, 59.94p, 29.97p, 60i, 50i, 59.94i 1280×720/60p, 50p, 59.94p |
What are the network streaming specifications?
| Item | Description |
| Video compression | H.264, H.265, Motion JPEG |
| Video stream | First Stream, Second Stream |
| First Stream resolution | 3840×2160, 1920×1080, 1280×720, 1024×576, 720×480, 720×408, 640×480, 640×360 |
| Second Stream resolution | 720×480, 720×408, 640×480, 640×360, 480×320, 320×240 |
| Video bit rate | 32 kbps to 61440 kbps |
| Bit rate type | CBR, VBR |
| Frame rate | 60fps, 59.94fps, 50fps, 30fps, 29.97fps, 25fps |
| Audio compression | AAC |
| Audio bit rate | 96 kbps, 128 kbps |
| Protocols | Control: Standard, NDI|HX (510N models only) Streaming: RTSP/RTP, RTMP/RTMPS, SRT, MPEG2-TS/RTP, MPEG2-TS/UDP, NDI|HX (510N models only) |
What are the Infrared Remote Control specifications?
| Item | Description |
| Remote control system | Infrared type |
| Battery | AAA dry-cell battery x 2 |
| Battery life | Approx. 1 year (varies with frequency of use) |
| Operating distance | 8 m (horizontal distance from the front) |
| Allowable operating temperature | 0 °C to 40 °C (32 °F to 104 °F) |
| Dimensions (W × H × D) | 46 mm x 20.8 mm x 168.1 mm |
| Mass | Approx. 90 g |
What accessories are included?
* Warranty Card (U model only) / 保修卡 (E model only / For China)
* INSTRUCTIONS (Installation/IP Address Settings) / 使用说明书(安装/IP 地址设置) (E model only / For China)
* AC Adapter
* Power Cord (U model: 1, E model: 2)
* RS232C cable
* Remote control unit
* Ceiling mount bracket set
* Screws (M3) (x7)
* JVC logo label (x2)
* Lens cap
How can I access information about the open-source software used?
1. Access the camera from the Web browser.
2. Click “Information” on the left side of the screen.
3. Press the “Open Source License” button in the “Information” menu screen.
Details about GPL/LGPL source code availability can be found at:
https://www3.jvckenwood.com/download/gpl/index.html
CLICK HERE TO DOWNLOAD JVC KY-PZ510NBU (01) PDF MANUAL