IDIS IR-310D (01) PDF MANUAL

Symbols used in the manual signify the following:

• Lightning flash with arrowhead symbol within an equilateral triangle: Intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
• Exclamation point within an equilateral triangle: Intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
• IEC60417, No.5032 (~ symbol): Alternating current.
• Warning (Hazardous moving parts): Keep away from moving fan blades.
• Avertissement (Pièces mobiles dangereuses): Se tenir éloigné des pales de ventilateurs mobiles.
• Caution symbol: Indicates important information concerning a specific function.
• Note symbol: Indicates useful information concerning a specific function.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Please adhere to the following important safeguards:

1. Read Instructions: All safety and operating instructions should be read before operation.
2. Retain Instructions: Keep safety and operating instructions for future reference.
3. Cleaning: Unplug from the wall outlet before cleaning. Use a damp soft cloth. Do not use liquid aerosol cleaners.
4. Attachments: Do not add unapproved attachments/equipment to avoid risk of fire, electric shock, or injury.
5. Water/Moisture: Do not use the equipment near or in contact with water.
6. Ventilation: Place equipment only upright. Inserting objects through ventilation holes can cause fire or electric shock.
7. Accessories: Do not place on unstable surfaces. Wall/shelf mounting should follow manufacturer instructions using an approved kit. Move equipment/cart combinations carefully.
8. Power Sources: Operate only from the power source indicated on the label. Consider a UPS for stable operation. Ensure the equipment remains readily operable. This equipment has a PFC circuit; use a sign-wave output UPS with AVR.
9. Power Cords: Remove power and TNT connections before handling.
10. Lightning: Unplug from the wall outlet and disconnect antenna/cable systems during storms or long periods of non-use.
11. Overloading: Do not overload wall outlets and extension cords.
12. Objects/Liquids: Do not push objects through openings or spill liquid on the equipment.
13. Servicing: Do not attempt self-service. Refer servicing to qualified personnel.
14. Damage Requiring Service: Unplug and refer servicing if: power cord/plug is damaged, liquid spilled/objects fallen in, exposed to rain/water, doesn’t operate normally following instructions, dropped/cabinet damaged, exhibits distinct performance change.
15. Replacement Parts: Use only manufacturer-specified or equivalent parts. Unauthorized substitutions may cause hazards.
16. Safety Check: Ask the service technician to perform safety checks after service/repairs.
17. Field Installation: Installation must be by a qualified service person and conform to local codes.
18. Correct Batteries: Warning: Risk of explosion if battery is replaced by an incorrect type. Replace only with the same or equivalent type. Dispose of used batteries according to instructions. Do not expose battery to excessive heat. (Avertissement: risque d’explosion en cas d’utilisation d’une batterie de type incorrect. Le remplacer uniquement par un type identique ou équivalent. Mettre les batteries usées au rebut conformément aux instructions. La batterie ne doit pas être exposée à une source de chaleur excessive, telle que le soleil, le feu, ou analogue.)
19. Tmra (Max Ambient Temp): Install in an environment compatible with the manufacturer’s maximum rated ambient temperature.
20. Elevated Operating Ambient Temperature: If in a rack, the ambient temperature may be higher than room temperature. Ensure compatibility with Tmra.
21. Reduced Air Flow: Ensure rack installation doesn’t compromise required airflow for safe operation.
22. Mechanical Loading: Ensure rack mounting doesn’t cause hazardous conditions due to uneven loading.
23. Circuit Overloading: Consider connection to supply circuit and potential impact of overloading on overcurrent protection and wiring. Use equipment nameplate ratings.
24. Reliable Earthing (Grounding): Maintain reliable grounding of rack-mounted equipment. Pay attention to supply connections other than direct branch circuits (e.g., power strips).

• Use a certified cable marked with an HDMI logo when using HDMI. Non-certified cables may cause display or connection errors.
• It is recommended to use the following HDMI cable types:
  • High-speed HDMI Cable
  • High-speed HDMI Cable with Ethernet

This marking indicates that the product should not be disposed of with other household wastes at the end of its working life. To prevent harm to the environment or health from uncontrolled waste disposal, please separate it from other waste types and recycle it responsibly.

• Household users: Contact the retailer where you purchased the product or your local government office for details on environmentally safe recycling.
• Business users: Contact your supplier and check the terms and conditions of the purchase contract. Do not mix this product with other commercial wastes for disposal.

(Applicable in the European Union and other European countries with separate collection systems)

This NVR unit offers the following features:

• UHD resolution support
• H.265 support codec
• 2 HDMI out ports
• 2 USB 2.0 ports, 4 USB 3.0 ports (for connecting peripherals, upgrading software, and saving recording data)
• 8 internal HotSpare SATA2 HDD bays and 3 eSATA ports
• Records the data efficiently (RAID 1, 5, 10)

Upon unpackaging, check for the following accessories:

• Network Video Recorder
• Power Cable
• Installation Manual
• Optical USB Mouse
• Keyboard

You can download the IDIS Center software and product manual from the IDIS Website (www.idisglobal.com).

The front panel includes:

• ① SATA LED: Indicates HDD and RAID mode status.
  SATA LED Status Table:

  LED	Color	HDD Status
  On	Green	SATA HDD Connection
  Blinking	Green	Data Transmission
  Blinking	Red	Rebuilding RAID SYSTEM
  On	Green/Red	HDD / RAID Error
  Off	–	No SATA HDD

• ② Status LEDs:
  • Network LED: Lights up when linked to an Ethernet network.
  • R LED: Indicates RAID configuration status.
    R LED Status Table:

    RAID Configuration	Status
    NON-RAID	Off
    RAID 1 or RAID 10	Blinking
    RAID 5	On

  • SSD LED: Lights up when the OS SSD is connected.
• ③ Power Button: Press to turn the NVR power on/off.
• ④ USB Ports: Connect USB devices.
• ⑤ Power LED: Lights up while the main unit is in operation.
• ⑥ Front Door Lock: Use the key to lock/unlock the front panel for HDD access.
• ⑦ Rack Mount Ears: For mounting the NVR in a rack.

Notes:

• Some buttons may have multiple functions.
• The remote control sensor is on the left side; ensure it’s unobstructed. Placing wireless devices nearby may interfere with remote signals.
• Use a USB mouse and keyboard for easier configuration.

Use the front USB ports for:

• Storage Device Connection: Connect an external USB hard drive or USB flash memory for the Clip Copy feature. Place the device close to the NVR, using a connection cable no longer than 180cm (use the cable included with your storage device). Refer to the Clip Copy section in the operation manual for details.
• Peripheral Device Connection: Connect peripherals like a USB mouse and keyboard. You can also use a USB-to-serial converter to connect multiple text-in devices.

The ears are provided for mounting the NVR in a standard equipment rack.
Rack Installation Precautions:

• Installation must be done according to the rack installation manual by end users.
• Use only the provided screws or screws with dimensions specified in the rack installation manual.
• This NVR must be installed in the rack by a skilled or instructed person.
• Ensure reliable grounding of rack-mounted equipment.
• Ensure installation does not compromise airflow required for safe operation.
• Mounting should not cause a hazardous condition due to uneven mechanical loading.
• Consider circuit overloading and use appropriate equipment nameplate ratings.

HDD Installation Precautions:

• HDDs are divided into two groups based on connection port and record video input individually:
  • Group 1 (Ports 1-4): Internal SATA Port 1, 2, 3, 4 / eSATA Port 1, 3
  • Group 2 (Ports 5-8): Internal SATA Port 5, 6, 7, 8 / eSATA Port 2, 4
• To reuse an HDD previously used in a RAID configuration, perform a low-level format. Otherwise, it might be recognized as a RAID error, potentially causing data loss on all connected HDDs.
• Always turn off the power before adding, removing, or replacing HDDs.

RAID Configuration Precautions:

• When configuring RAID, you must use HDDs with the same capacity and preferably the same model.
• While RAID is rebuilding due to degradation, do not remove an HDD to configure RAID. Doing so may result in data loss on all connected HDDs.
• Configuration 4 (R10(1,2,3,4), R10(5,6,7,8)) is recommended for superior seek speed and stability.

Supported RAID Configurations:

Configuration	Details
Configuration 1	R1(1,2)*, R1(5,6) – HDD connection to Internal SATA Port 1,2,5,6
Configuration 2	R1(1,2), R1(3,4), R1(5,6), R1(7,8) – After setting Config 1, add HDD to Internal SATA Port 3,4,7,8
Configuration 3	R5(1,2,3,4), R5(5,6,7,8)
Configuration 4	R10(1,2,3,4), R10(5,6,7,8)

*R1(1,2) means RAID 1 configured with HDDs connected to Internal SATA ports 1 and 2.

The LED and Buzzer control rules for the Dual Power (Redundant) model are as follows:

Condition (AC Cord Included / Not Included)		Power Module #1		Power Module #2		Buzzer
Power Module #1	Power Module #2	Green LED	Red LED	Green LED	Red LED
Mounted	Non-mounted	On	Off	Off	Blinking	On
Non-mounted	Mounted	Off	Blinking	On	Off	Off
Mounted	Mounted	On	Off	On	Off
		Off	Blink when a warning event occurs	Off	Blink when a warning event occurs	Off
		Off	On during a module failure	Off	On during a module failure	On

Power Cable Connection:

• Connect the power cable to the Power In port on the rear panel.
• The NVR turns on as soon as power is supplied (no separate power button on the rear).
• If using a single power supply on a dual power model, a buzzer will ring. Press the Power LED on the rear panel to turn it off (connecting both power cables is recommended).
• Organize the power cable safely to prevent tripping or damage. Do not run it under rugs or carpets.
• The power cable is grounded; do not modify the plug.
• Do not connect multiple devices to a single power outlet.

Monitor Connection:

• Connect your monitor(s) to the HDMI ports.
• Use a certified HDMI cable with the HDMI logo. Non-certified cables may cause issues.
• Recommended cable types: High-speed HDMI Cable or High-speed HDMI Cable with Ethernet.

eSATA Connection:

• Connect external hard drives to the eSATA ports.
• Important: Do not connect or disconnect an eSATA device while the NVR is powered on.
  1. Turn off the NVR and unplug the power cable.
  2. Connect the eSATA device.
  3. Power on the eSATA device first, then power the NVR back on.
  4. To disconnect: Turn off the NVR, unplug the power cable, turn off the eSATA device, then disconnect the eSATA cable.
• Refer to the eSATA compatibility list for supported devices.

eSATA Compatibility List:

Model	Company	Note
IDS1004	IDIS	Only firmware version 0.966-1121 is compatible. Only compatible hard disks (see HDD compatibility list) ensure the best performance.

Hard Disk Compatibility List (Subject to change, contact retailer for latest):

Storage	Manufacturer	Model	Note
4TB	TOSHIBA	MG08ADA400E
6TB	TOSHIBA	MG08ADA600E
10TB	Seagate	ST10000VE000
12TB	TOSHIBA	MG07ACA12TE

*Installing devices not on the compatibility list does not guarantee normal operation.

RJ-45 Video/Network Connection:

• Connect network cameras or video encoders using RJ-45 cable (Cat5, Cat5e, or Cat6).
• You can connect external hubs (Optional: DH-2112PF, DH-2128PF, DH-2212PF) to form a network.
• The NVR automatically recognizes DirectIP™ network cameras.
• Connect the NVR to your network via an Ethernet connector using RJ-45 cable (Cat5, Cat5e, or Cat6) to the NVR’s network port.
• Network Port LEDs:
  • Green LED (right): Turns on if connected to a 1000 BASE-T network.
  • Orange LED (left): Flashes once a link is established (will flash if connected to 1000 BASE-T).
• Connector directions may vary depending on the NVR model.

Audio Connection:

• Connect an audio input device (like a microphone) to the AUDIO IN port (3.5 Φ AUX connector).
• Connect speakers with a built-in amplifier to the AUDIO OUT port (3.5 Φ AUX connector).
• Check your local laws and regulations regarding audio recordings.

USB Port (Rear):

• Supports Super-speed USB 3.0 (5Gbps), High-Speed USB 3.0 (480Mbps), and Full Speed USB 2.0 (12Mbps) for transfer. Ports available: 2x USB 2.0 (Front), 3x USB 3.0 Type-A (Back), 1x USB 3.0 Type-C (Back).

The JMB39X HW RAID Manager is used to configure RAID and monitor the status of disks connected to the JMB39X hardware RAID controller.
Getting Started:

• When started, the manager window opens, and an icon appears in the notification tray.
• The interface has basic navigation buttons:
  • RAID and Disk Information: View details of controllers, connected RAID arrays, and individual disks. Information is updated in real-time.
  • Event Log Viewer: Browse records of events related to disks and RAID.
  • Basic RAID Configuration: Perform basic RAID setup.
• Top buttons allow minimizing, closing, turning off the buzzer (if applicable), and opening the About window.

RAID and Disk Information:

• The left pane shows a tree view of controllers, RAIDs, and disks.
• Selecting an item in the tree displays its detailed information in the right pane.
• Controller View: Shows model name, capacity of RAID/disks, and charts for all connected disks, colored by RAID membership.
• RAID View: Shows RAID level, status (e.g., Rebuilding), capacity, and member disks. Rebuilding RAIDs are highlighted green in the tree, and an animation plays. Click the “RAID Information” label to flash the LEDs of member disks.
• Disk View: Shows model name, serial number, firmware, capacity, and RAID membership. A pie chart shows capacity usage. If the disk is part of a rebuilding RAID, the animation plays. Click the “Disk Information” label to flash the disk’s LED. Click “Advanced…” to view SMART information.

Event Log Viewer:

• Displays a list of monitored events.
• Use “Save to Profile” or “Save To File” to export logs.
• Use “Clear” to clear the log display.

Basic RAID Configuration:

1. Select the controller you want to configure.
2. The manager shows available disks and suggests RAID types based on the number/capacity of disks.
3. Select the desired RAID type (e.g., RAID 0, 1, 5, 10, LARGE, CLONE). The manager automatically selects disks and calculates capacity (using the smallest disk size for RAID calculations). The selected disk charts appear in a cross pattern.
4. Optionally, set a password.
5. Click Apply. A confirmation dialog appears warning that existing volumes will be deleted and data lost. Click Yes to proceed.
6. A progress window shows the configuration status.
7. Once finished, a message confirms RAID creation or deletion. The disk charts update to reflect the new configuration (gradient color for new RAID, green for deleted).
8. To delete existing RAID, select the controller, click the DELETE ALL RAID button, and click Apply. Confirm the deletion.
9. Important: After configuring RAID, restart the service from the IDIS Solution Suite Service Manager to apply the storage changes properly.

Follow these steps to restore the NVR to its initial state using the WinClon recovery area:

1. Press the F11 key during the NVR boot process.
   Note: Monitor display might be slow. Press F11 immediately after power-on to ensure you enter the recovery area before Windows boots.
2. In the WinClon 5 screen, press the F3 key or use the mouse to click on ‘Restore to Initial State [F3]‘.
3. Enter the password. The factory default password is 0000.
4. Restoration will begin. When complete, a confirmation message appears. Click the OK button.
5. The system will automatically reboot into the restored environment.

Problem	Solution
The main unit won’t turn on.	Check the power cable connection status. Check the power outlet. Check the ATX power if the red LED is on or the buzzer rings. If the red LED is on or the buzzer rings, change the ATX power supply.
The monitor screen is not displayed.	Check the cable connection between the monitor and the product (NVR). Check if the mainboard makes a beep sound. If a specific beep sound occurs and the monitor remains blank, contact the manufacturer regarding a potential mainboard failure.

Product specifications are subject to change without prior notice.
VIDEO

Video Inputs	RJ-45 (Network Camera)
Video Outputs	2 HDMI
Display Speed/Recording Speed	Max. 120ips @ Full HD / 1920ips @ Full HD (6Mbps)*

* HDMI main outputs support dual output, not triple output. * Recording speed may slow down during RAID rebuild. * Installing non-provided software may degrade performance. * Running the client on this product monitoring >32 channels with resolution >FHD may affect recording performance. Use Dynamic Multiple Stream or reduce client core usage.
AUDIO

Audio Inputs	1, “line in”, 1 Vp-p (3.5 Φ AUX connector)
Audio Outputs	1, “line out” (3.5 Φ AUX connector)

CONNECTOR

Ethernet Port	2 RJ-45 (1 Gbps Ethernet)
eSATA Port	3 eSATA
USB	USB 2.0: X2 (Front) / USB 3.0 TYPE-A: X3 (Back) / USB 3.0 TYPE-C: X1 (Back)

STORAGE

Main Storage	SATA HDD (Max. 8)
Secondary Storage (Extension)	eSATA HDD
OS Storage	SSD*

* SSD suggested for OS and IDIS Solution Suite installation, not for recording or Clip Copy bulk storage. * Using RAID when saving VA metadata may cause recording loss.
GENERAL

Unit Dimensions (W x H x D)	482.6mm x 88mm x 523.3mm (19″ x 3.5″ x 20.6″)
Unit Weight	12.6kg (27.8lb)
Working Temperature	0°C to 40°C
Operating Humidity	0% ~ 90%
Power Input	Single Power Model: AC 100-240 V, 50/60Hz, 6.0-3.0A Dual Power Model: AC 100-240 V, 50/60Hz, 8.0-4.0A x2
Power Consumption	Single Power Model: AC 100-240V, 50/60Hz, 6.0-3.0A, 220W Dual Power Model: AC 100-240V, 50/60Hz, 8.0-4.0A, 120W x2
Approvals	FCC, UL**, CE, CB, PSE

** CAUTION: Risk of Explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. This equipment is for indoor use and all communication wiring must be limited to inside the building.

1. Insert the enclosed door-lock key into the lock (⑥ on the front panel diagram) and turn clockwise.
2. Press the door open button located on the left side of the front panel.
3. The front panel will detach, allowing you to replace the HDD(s).