HP PROLIANT ML110 GENERATION 4 (02) PDF MANUAL


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PDF Content Summary: ProLiant ML110 Generation 4 Server Maintenance and Service Guide Part number: 419971-002 Second edition: September 2007 Legal notices © Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel Pentium, Xeon and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Part number: 419971-002 Second edition: September 2007 2 Contents 1 Customer self repair Parts only warranty service........................................................................................................................ 5 2 Illustrated parts catalog Mechanical Components ........................................................................................................................ 14 System components................................................................................................................................ 17 HP contact information ........................................................................................................................... 19 Before you contact HP ............................................................................................................................ 20 3 Removal and replacement procedures Hardware configuration tools .................................................................................................................. 21 Hardware configuration information......................................................................................................... 21 Non-hot-plug device .......................................................................................................................... 21 Electrostatic discharge information ...................................................................................................... 21 Symbols on equipment....................................................................................................................... 21 Pre-installation instructions .................................................................................................................. 22 Post-installation instructions................................................................................................................. 22 Powering down the server....................................................................................................................... 23 System covers........................................................................................................................................ 23 Access panel.................................................................................................................................... 23 Front bezel....................................................................................................................................... 24 Drives................................................................................................................................................... 25 Cable management........................................................................................................................... 25 Cable connections ............................................................................................................................ 26 Drive bay configuration ..................................................................................................................... 26 Releasing drives................................................................................................................................ 27 Optical drive.................................................................................................................................... 27 Optional media device ...................................................................................................................... 28 Hard drives...................................................................................................................................... 29 Drive latch ....................................................................................................................................... 31 System board components ...................................................................................................................... 32 Processor ......................................................................................................................................... 32 Memory........................................................................................................................................... 35 Expansion cards ............................................................................................................................... 36 System battery .................................................................................................................................. 41 Power supply unit (PSU) .......................................................................................................................... 42 System fan ............................................................................................................................................ 43 Install IPMI Card .................................................................................................................................... 45 4 Diagnostic tools and Setup Utilities BIOS Software....................................................................................................................................... 46 BIOS Setup Utility .................................................................................................................................. 46 Accessing the BIOS Setup Utility .............................................................................................................. 46 Navigating through the Setup Utility .................................................................................................... 46 Setup Utility Menu Bar ....................................................................................................................... 48 BIOS Update......................................................................................................................................... 53 Clear CMOS......................................................................................................................................... 53 Power-On Self-Test (POST)....................................................................................................................... 54 POST Error Indicators ........................................................................................................................ 54 Recoverable POST Errors ................................................................................................................... 54 POST Related Troubleshooting ............................................................................................................ 55 5 Connectors, switches and LEDs Connectors and components ................................................................................................................... 56 Front panel components..................................................................................................................... 56 Contents 3 Rear panel components ..................................................................................................................... 56 System board components.................................................................................................................. 57 Jumpers – Password and Boot Block .................................................................................................... 58 Clear CMOS button .......................................................................................................................... 58 Status LED indicators .............................................................................................................................. 58 Front panel LED indicators.................................................................................................................. 58 Rear panel LED indicators .................................................................................................................. 60 System board LED indicators .............................................................................................................. 60 6 Physical and operating specifications System unit............................................................................................................................................ 62 Memory................................................................................................................................................ 64 Processor .............................................................................................................................................. 64 IDE CD-ROM drive ................................................................................................................................. 65 SAS hard drive...................................................................................................................................... 66 SATA hard drive.................................................................................................................................... 66 SAS storage controller ............................................................................................................................ 67 Index Contents 4 1 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory – Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional – Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. For more information about HP's Customer Self Repair program, contact your local service provider. For the North American program, refer to the HP website ( hp.com/go/selfrepair). Parts only warranty service Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty service, HP will provide replacement parts free of charge. For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. Réparation par le client (CSR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR: • Obligatoire – Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif – Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit. REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré. Customer self repair 5 Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP ( hp.com/go/selfrepair). Service de garantie "pièces seules" Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces de rechange fournies par HP ne sont pas facturées. Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR: • Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio. • Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto. NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti. In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare. Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web HP ( hp.com/go/selfrepair). Customer self repair 6 Servizio di garanzia per i soli componenti La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di garanzia del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio. Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le spese di spedizione e di manodopera per il servizio. Customer Self Repair HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt: • Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet. • Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier- /Frachtdienst. Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter ( hp.com/go/selfrepair). Parts-only Warranty Service (Garantieservice ausschließlich für Teile) Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP Ersatzteile kostenlos zur Verfügung. Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet. Customer self repair 7 Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías: • Obligatorio – componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. • Opcional – componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto. NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes. Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente ( hp.com/go/selfrepair). Servicio de garantía exclusivo de componentes La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes. Según las condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de repuesto sin cargo adicional alguno. Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR- Customer self repair 8 onderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorieën CSR-onderdelen: • Verplicht – Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht. • Optioneel – Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product. OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee". Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt. Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website ( hp.nl/services/servicepartners). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen. Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht. Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente. Existem duas categorias de peças CSR: • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. • Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado. Customer self repair 9

Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado. Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP ( hp.com/go/selfrepair). Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 10 Customer self repair 11 Customer self repair 12 Customer self repair 13

2 Illustrated parts catalog This chapter provides the illustrated parts breakdown and spare parts lists for the HP ProLiant ML110 Generation 4 server. Information for contacting HP is also provided. Mechanical Components Figure 2-1 Mechanical Components Table 2-1 Mechanical spare parts list

Item Description Assembly number Spare part number Customer self repair

1 Expansion slot cover lock 397084-001 433557-001 Mandatory1 2 IPMI card bracket dummy 434032-001 433557-001 Mandatory1 3 Access panel 437973-001 440223-001 Mandatory1 4 Drive release latch 434031-001 433557-001 Mandatory1 5 Hard drive EMI shield 430277-001 430412-001 Mandatory1 6 Front bezel 391980-001 392174-001 Mandatory1

7 Blank bezel 166775-004 335937-001 335937-005 Mandatory1

8 Drive shield 395019-001 395625-001 Mandatory1

9 Misc Plastics/Hardware Kit*, including: • Screw, 6-32x.187, TF, HI/TP w/serr • Screw, M3, TT, HI/TP, S151PX5mm • Feet • Thumbscrew, 6-32X.25,Cbn *Not shown 397119-001 Mandatory1 192308-003 247348-001 166939-007 124702-004

1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. 3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. Illustrated parts catalog 14 1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. 2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit. 3No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré. 1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio. 2Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto. 3No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti. 1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet. 2Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. 1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. 2Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto. 3No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes. 1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening. 2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product. 3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee". 1Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Illustrated parts catalog 15

2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. 3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado. Illustrated parts catalog 16

System components Figure 2-2 System components Table 2-2 System components spare parts list Item Description Assembly number Spare part number Customer self repair

1 370-W power supply unit with cable assembly 416121-001 419029-001 Mandatory1 2 System fan 391976-001 392172-001 Mandatory1 3 Processor cooler assembly 418441-001 433549-001 Optional2 4 System board 416120-001 419028-001 Optional2 5 Memory module (PC2-5300 unbuffered ECC DDR II DIMM )

a) 512 MB 417440-051 (ALL) 417440-251 (BRZL) Mandatory1 433555-001

b) 1 GB 417439-051 432930-001 Mandatory1 c) 2 GB 417438-061 433935-001 Mandatory1 6 Processors (include alcohol pad and thermal grease) a) Intel® Xeon® 1.86GHZ/1066MHZ FSB with 2M L2 Cache 434381-001 436522-001 Optional2 b) Intel® Pentium® -D 915 2.8GHZ/800M FSB with 4M Cache 403277-101 436174-001 Optional2 c) Intel® Celeron® -D 3.2GHZ/533MHZ FSB with 512K Cache 408802-201 418779-001 Optional2 7 IPMI Card (HP Lights-Out 100c Remote Management Card) 418278-001 433556-001 Mandatory1 8 SAS card 435234-001 435709-001 Mandatory1 9 SAS/SATA hard drive a) SATA hard drive 397377-002 399967-001 Mandatory1 b) SAS hard drive 375874-011 389343-001 Mandatory1 Mass storage devices 10 48X CD-ROM drive 266072-004 413383-001 Mandatory1 Misc parts 11 CD-ROM drive cable assembly, ATA100 * 430278-001 430413-001 Mandatory1 12 SAS hard drive cable * 430762-001 433550-001 Mandatory1 Illustrated parts catalog 17

Table 2-2 System components spare parts list Item Description Assembly number Spare part number Customer self repair

13 SATA hard drive cable * 430274-001 430542-001 Mandatory1 14 USB/Power LED cable* 437907-001 440225-001 Mandatory1 *Not shown 1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. 3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. 1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. 2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit. 3No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré. 1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio. 2Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto. 3No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti. 1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet. 2Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. 1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. 2Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto. Illustrated parts catalog 18 3No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes. 1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening. 2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product. 3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee". 1Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. 2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. 3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado. HP contact information For the name of the nearest HP authorized reseller: Illustrated parts catalog 19 • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868. • In other locations, refer to the HP website at hp.com/. For HP technical support: • In North America: • Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. • If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, refer to the HP website at hp.com/. • Outside North America, call the nearest HP Technical Support Phone Center. For telephone numbers for worldwide Technical Support Centers, refer to the HP website at hp.com/. Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level Illustrated parts catalog 20 3 Removal and replacement procedures This chapter provides subassembly/module-level removal and replacement procedures for the HP ProLiant ML110 Generation 4 server. Review the specifications of a new component before installing it to make sure it is compatible with the server. When you integrate new components into the system, record its model and serial number, and any other pertinent information for future reference. After completing any removal or replacement procedure, run the diagnostics program to verify that all components operate properly. Hardware configuration tools In performing any hardware configuration procedure you may need the following tools: • T-15 Torx screwdriver • Flat-blade screwdriver NOTE: The figures used in this chapter to illustrate procedural steps are labeled numerically (i.e., 1, 2…). When these figures are used in substep items, the alphabetically labeled instructions correspond to the numbered labels on the related figure (i.e., Label 1 corresponds to step a, label 2 corresponds to step b, etc.). Hardware configuration information WARNING! Only authorized technicians trained by HP should attempt to repair this equipment. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly grounded (earthed) before beginning any installation procedure. Refer to the “Electrostatic Discharge Information” section for more information. Before removing any serviceable parts, determine whether the part is hot-plug or non-hot-plug. Non-hot-plug device If the device is non-hot-plug, you must power down the server. Non-hot-plug devices in the server include the processor, all boards, memory modules, fans, PCI option cards, and all hard drives. Electrostatic discharge information ESD can damage static-sensitive devices or microcircuit. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions: • Transport products in static-safe containers such as conductive tubes, bags, or boxes. • Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations. • Cover workstations with approved static-dissipating material. Use a wrist strap connected to the work surface and properly grounded (earthed) tools and equipment. • Keep work area free of nonconductive materials, such as ordinary plastic assembly aids and foam packing. • Make sure that you are always properly grounded (earthed) when touching a static-sensitive component or assembly. • Avoid touching pins, leads, or circuitry. • Always place drives with the Printed Circuit Board (PCB) assembly-side down. • Use conductive field service tools. Symbols on equipment These symbols may be located on equipment in areas where hazardous conditions may exist. Removal and replacement procedures 21 Pre-installation instructions Perform the steps below before you open the server or before you remove or replace any component: WARNING! Failure to properly turn off the server before you open it or before you start installing/removing components may cause serious damage as well as bodily harm. 1. Turn off the server and all the peripherals connected to it. Refer to the Powering down the server section in this chapter for detailed instructions on how to completely power down the server. 2. Unplug all cables from power outlets to avoid exposure to high energy levels that may cause burns if parts are short-circuited by metal objects such as tools or jewelry. If necessary, label each cable for reassembly. 3. Disconnect telecommunication cables to avoid exposure to shock hazard from ringing voltages. 4. Open the server according to the instructions described in the System covers section in this chapter. 5. Follow the ESD precautions listed previously in this chapter when handling a server component. Post-installation instructions Observe the following items after installing or removing a server component: 1. Make sure that you install all components according to the described step-by-step instructions. 2. Make sure not to leave loose tools or parts inside the server. 3. Reinstall any expansion board(s), peripheral(s), and system cable(s) that have previously been removed. 4. Reinstall the system covers. Removal and replacement procedures 22 5. Connect all external cables and the AC power cord to the system. 6. Press the power button on the front panel to turn on the server. CAUTION: Do not operate the server for more than 10 minutes with the access panel and drives removed. Otherwise, improper cooling airflow may damage system components. Powering down the server To completely remove all power from the system, disconnect all power cords from the server. WARNING! Hazardous voltages are present inside the server. Always disconnect AC power from the server and other associated assemblies while working inside the unit. Serious injury may result if this warning is not observed. WARNING! To reduce the risk of injury from electric shock, disconnect all power cords to completely remove power from the system. WARNING! To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes, and keeps the system in operation during a power failure. CAUTION: The server must always be operated with the system covers on. Proper cooling is not achieved when the system covers are removed. To power down the server: 1. Shut down server as directed by the operating system documentation. 2. Disconnect the AC power cord from the AC outlet and then from the server. 3. Be sure that the power LED indicator is turned off and that the fan noise has stopped. 4. Disconnect all external peripheral devices from the server. System covers The access panel and the front bezel are both detachable. You must remove these system covers before you can remove or replace a server component. Access panel CAUTION: You must remove the access panel to access internal components and mass storage devices. To remove the access panel: 1. Loosen the captive thumbscrew located on the rear edge of the access panel. 2. Slide the panel back about 2.5 cm (1.0 in). Figure 3-1 Removing the access panel Removal and replacement procedures 23 To reinstall the access panel: 1. Use two hands to place the access panel flat against the chassis, the back of the access panel extending about 2.5 cm (1.0 in) behind the back of the server. Make sure the hooks on the access panel align with the holes on the edges of the chassis. 2. Slide the access panel toward the front of the chassis to position it into place. 3. Tighten the captive thumbscrew to secure the access panel. Figure 3-2 Reinstalling the access panel Front bezel CAUTION: You must remove the front bezel to access the hard drives and optical drives. To remove the front bezel 1. Remove the access panel. 2. Remove the front bezel: a. Press in the three bottom tabs on the side of the bezel to release them from the chassis. b. Rotate the bezel out slightly. c. Pull the bezel away from the front panel. Figure 3-3 Removing the front bezel To replace the front bezel: 1. Insert the two hooks on the right side of the bezel into the rectangular holes on the chassis. 2. Rotate the bezel into place so that the three tabs on the left side of the bezel snap into the slots on the chassis. Removal and replacement procedures 24 Figure 3-4 Reinstalling the front bezel Drives You can install up to two optical drives and up to four hard drives in the server. Cable management Always follow good cable management practices when working inside the computer. • Keep cables away from major heat sources like the cooler. • Do not jam cables on top of expansion cards or memory modules. Printed circuit cards are not designed to withstand excessive pressure. • Keep cables clear of sliding or moveable parts to prevent cutting or crimping. • When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the wires. • Some flat ribbon cables come refolded. Never change the folds on these cables. • Do not sharply bend any cable. A sharp bend can break the internal wires. • Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius. • Never crease a SATA data cable. • Do not rely on components like the drive cage, power supply, or system cover to push cables down into the chassis. Removing power supply power cables from the system board connectors (P2, P3) follow below steps: 1. Squeeze on the top of the retaining latch attached to the cable end of the connector. 2. Grasp the cable end of the connector and pull it straight up. CAUTION: Always pull the connector - NEVER pull on the cable. Pulling on the cable could damage the cable and result in a failed power supply. Figure 3-5 Unplugging power cables Removal and replacement procedures 25 Cable connections The following table provides information about power supply cable connector labels, as well as system board connector designators. The top half of the table indicates the label on the power supply cable. The bottom half of the table provides the system board designators that various cables plug into. For more detailed information about system board components, see System board components in Chapter 5. Table 3-1 Cable connections Cable To Cable Designator Power supply System board P1 Power supply System board CPU power P2 Power supply 1st SATA hard drive P12 Power supply 2nd SATA hard drive P10 Power supply 3rd SATA hard drive P8 Power supply 4th SATA hard drive P6 Power supply 1st SAS hard drive P11 Power supply 2nd SAS hard drive P9 Power supply 3rd SAS hard drive P7 Power supply 4th SAS hard drive P5 Power supply 1st optical drive P3 Power supply 2nd optical drive P4 Cable To System board designator CPU fan connector System board P70 Rear system fan System board P8 Front USB connector System board P24 Front panel connector System board P5 1st SATA connector System board P60 2nd SATA connector System board P61 3rd SATA connector System board P64 4th SATA connector System board P62 Internal USB tape drive System board J4 Internal USB port System board J3 Drive bay configuration The server supports a maximum of six internal drives. The two upper drive bays are primarily for removable media devices, while the four lower drive bays are only for hard drives. The two upper bays are half height IDE optical bays. The four lower drive bays can accommodate non-hot-plug hard drives. Removal and replacement procedures 26 Figure 3-6 Drive bay configuration 1 1st Optical drive 4 3rd SAS/SATA hard drive 2 2nd Optical drive 5 2nd SAS/SATA hard drive 3 4th SAS/SATA hard drive 6 1st SAS/SATA hard drive Releasing drives 1. A drive latch with release tabs secures the drives in the drive bay. Lift the release tab on the drive latch for the drive you want to remove. 2. Slide the optical drive out from its bay. Figure 3-7 Releasing drives 3. When replacing drives, remove the four guide screws (two on each side) from the old drive. You will need these screws to install a new drive. Optical drive To replace an optical drive 1. Remove the optical drive from the server: a. Disconnect the power and data cables from the rear of the optical drive. b. A drive latch with release tabs secures the drives in the drive bay. Lift the release tab on the drive latch. c. Slide the drive from the drive bay. Removal and replacement procedures 27 Figure 3-8 Removing an optical drive 2. Place the old optical drive on a static-dissipating work surface or inside of an anti-static bag. 3. Remove the new optical drive from its protective packaging. 4. Check that the IDE jumper on the rear section of the optical drive is set to Cable-Select mode. 5. Install the new optical drive: a. Insert four screws (two on each side) into the new optical drive. b. Guide the new optical drive into the optical bay, with the cable connectors facing the rear of the chassis, and then push the drive all the way into the drive bay until the drive clicks into place. c. Connect the IDE power and data cables to their connectors on the rear of the drive. Figure 3-9 Installing an optical drive Optional media device The lower half-height drive bay can be used for an optional optical drive. To install an optional optical drive 1. Remove the drive shield to prepare the bay for drive installation: a. Remove the screw that secures the drive shield. b. Pull the shield out of the chassis. Store it for later use. CAUTION: Do not discard the shield. If the drive is removed in the future, you must reinstall the shield to maintain proper system function. Removal and replacement procedures 28 Figure 3-10 Removing the drive shield 2. Install the new drive: a. Insert four screws (two on each side) into the new optical drive. b. Guide the new drive into the bay, with the cable connectors of the drive facing the rear of the chassis, and then push the drive all the way into the chassis until the drive clicks into place. c. Connect the power and data cables to the connectors on the rear of the drive. Figure 3-11 Installing an optional media drive Hard drives You can install either SAS hard drives or SATA hard drives in the server. The bottom four bays are the hard drive bays. CAUTION: SAS hard drives require that you also install a SAS expansion card. Connect the hard drive data cable from the hard drive to the SAS expansion card. Then connect power cable from the power supply to the back of hard drive. For more information about installing expansion cards, see Expansion cards. To remove hard drive: 1. Disconnect the power and data cables from the back of the installed drive. 2. A drive latch with release tabs secures the hard drives in the drive bay. Lift the release tab on the drive latch. 3. Slide the hard drive from the drive bay. NOTE: Remove the four screws from the sides of the drive. You will reuse these screws when you install the new hard drive. Removal and replacement procedures 29 Figure 3-12 Removing a hard drive To install the new hard drive: 1. Insert the four drive screws (two on each side) into the hard drive. 2. Slide the new hard drive into the selected bay until it clicks into place. 3. Connect the power cable from the power supply to the back of the hard drive. Figure 3-13 Installing a hard drive CAUTION: If you are installing a SATA hard drive, connect the data cables from the system board to the back of the hard drive and connect the power cable from the power supply to the back of the hard drive. CAUTION: If you are installing a SAS hard drive, connect the data cable from the SAS expansion card to the back of the hard drive. NOTE: If you want to install a new hard drive in an empty drive bay, remove four screws from the front of the chassis labeled ‘HDD SCREWS’ in the below figure for the location of these spare screws. Removal and replacement procedures 30 Figure 3-14 Drive screw location Drive latch You can remove the latch that secures and allows removal of the drives. To remove the drive latch: 1. Pull the latch to loosen the two tabs that secure the latch to the chassis. 2. Slide the latch straight down and remove it from the chassis. NOTE: To loosen the latch, you may also have to pull the tabs that secure inserted drives. Drive latch tabs may break during removal. Figure 3-15 Removing the drive latch To install new drive latch: 1. Insert the two tabs on the top of the latch into their holders near the top of the chassis. 2. Slide the latch upward until the two tabs in the middle of the latch click into place. Removal and replacement procedures 31 Figure 3-16 Installing the drive latch System board components Refer to the following sections for instructions about how to remove or replace the processor, the memory modules, the expansion cards, and the system battery. Processor The LGA775 processor socket supports Intel® Pentium®4, Intel® Pentium® -D, Celeron® -D processors, and Xeon® 3000 series processors. Figure 3-17 LGA775 processor socket location WARNING! To reduce the risk of injury from a hot component, allow the surface to cool before touching. To remove cooler assembly: NOTE: Lay the server on its side with the open side facing up. NOTE: If necessary, remove any accessory boards or cables that prevent access to the processor socket. 1. Disconnect the processor fan cable from the connector on the system board (P70). 2. Twist the mounting pins counterclockwise to loosen them. 3. After you loosen all four mounting pins, lift cooler away from the system board. Removal and replacement procedures 32 Figure 3-18 Removing cooler assembly CAUTION: Place cooler down in an upright position with the thermal patch facing upward. Do not let the thermal patch touch the work surface. To remove the processor: 1. Disengage the load lever. 2. Lift the retention plate to expose the socket body. 3. Grasp the processor by its edges and lift it out of the socket. Figure 3-19 Removing the processor CAUTION: Place the processor on a static-dissipating work surface or in an anti-static bag. CAUTION: To allow cooler to draw as much heat as possible from the processor base, there must be good contact between the cooler base and the top of the processor. To ensure good contact, you must apply thermal grease compound. Apply the thermal grease compound: 1. Use a clean cloth dipped in rubbing alcohol to clean the contact surface on the cooler and on the new processor. Wipe the contact surfaces several times to make sure they are free of particles or dust contaminants. 2. Apply the thermal grease compound to the CPU contact surface. 3. Use a proper tool to spread the grease throughout the entire contact surface and lightly scrape off any excess grease. CAUTION: Never touch the bottom size of the processor; any contaminant could prevent the processor contact pads from making contact with the socket. CAUTION: It is recommended to use the thermal grease of X-23-7783D made by Shin-Etsu. Removal and replacement procedures 33 CAUTION: Applying too much grease creates a gap between the contact surfaces, significantly reducing the ability of the cooler to draw out heat. Installing the cooler with excessive grease can also cause the grease to spread over the processor pins or the system board base, which can cause electrical shorts that damage the system. To install the new processor: 1. With the load lever and the retention plate disengaged, hold the processor by its edges and align it over the empty processor socket. Make sure that you properly align the processor with the orientation notch on the socket. 2. Insert the processor into the socket. 3. Engage the retention plate. 4. Engage the load lever. Figure 3-20 Installing a processor CAUTION: After you install the processor, you must reinstall the cooler on top of the processor socket. The thermal grease you applied on the contact surfaces of the cooler and the processor provides the necessary thermal bonding to allow the cooler to draw heat from the processor. CAUTION: To prevent processor overheating or system instability, use only a cooler assembly specified for the HP ProLiant ML110 Generation 4 server. To replace cooler assembly: 1. Properly align the cooler mounting pins to the system board mounting holes and press down until you hear a click. 2. Twist the mounting pins clockwise to secure the cooler connection to the system board. 3. Connect the processor fan cable to the connector on the system board (P70). CAUTION: Failure to connect the processor fan cable to the system board may result in damage to the processor and could cause the server to shut down without displaying messages. Removal and replacement procedures 34 Figure 3-21 Installing the cooler assembly Memory The HP ProLiant ML110 Generation 4 server has four DIMM slots that support up to 8 GB maximum system memory (2 GB in each of the four DIMM slots). Figure 3-22 DIMM slots location Guidelines for installing memory modules You must adhere to the following guidelines when adding or replacing memory modules: • Use only DDR II 533/667 unbuffered ECC DIMMs in 512 MB, 1 GB or 2 GB module. • Up to two DIMMs per channel, single-sided and/or double-sided. Channel A corresponds to the DIMM1 and DIMM2 slots, while channel B corresponds to the DIMM3 and DIMM4 slots. • For optimal 2 DIMMs configuration, populate slot 1 and slot 3. Identical DIMMs are recommended. To remove memory module: NOTE: Lay the server on its side with the open side facing up. NOTE: If necessary, remove any accessory boards or cables that prevent access to the processor socket. 1. Completely open the holding clips securing the module. 2. Gently pull the memory module upward to remove it from the socket. Removal and replacement procedures 35 Figure 3-23 Removing a memory module CAUTION: Place the memory module on a static-dissipating work surface or inside of an anti-static bag. To Install a memory module: 1. Orient the module so that the notch on the bottom edge of the module aligns with the keyed surface of the DIMM socket, and then press it fully into the socket. 2. Firmly press the latches inward to secure the memory module in place. Figure 3-24 Installing a memory module CAUTION: The memory sockets are structured to ensure proper installation. If you insert a memory module but it does not fit easily into the socket, you may have inserted it incorrectly. Double-check the orientation of the module and reinsert. If the latches do not close, the module is not inserted correctly. Expansion cards PCI card You must remove the PCI expansion slot cover lock before installing or removing expansion cards. The server supports the following: • Two 32-bit/33-MHz 3.3V PCI slots (J20 to J21) • One PCI-Express x4 link with x8 slot (J33) • One PCI Express x8 link with x8 slot (J32) Removal and replacement procedures 36 Figure 3-25 PCI slot location To remove the PCI slot cover lock: 1. Remove the retaining screw that secures the lock to the chassis. 2. Remove the slot cover lock from the chassis. Figure 3-26 Removing the PCI slot cover lock 3. Remove the PCI bracket from the chassis. NOTE: If necessary, remove any accessory boards or cables that prevent access to the PCI slots. CAUTION: Do not discard the PCI bracket. If the PCI expansion card is removed in the future, the PCI bracket must be reinstalled. To remove the PCI card: 1. Hold the card at both ends, and then carefully rock the card back and forth until the expansion cards pull free from the slot. 2. Store the old card in the anti-static packaging. Removal and replacement procedures 37 Figure 3-27 Removing the PCI card To install the PCI card: 1. Hold the card above the expansion slot on the system board, and then move the card toward the rear of the chassis so that the bracket on the card is aligned with the open slot on the rear of the chassis. 2. Press the card straight down into the expansion slot on the system board. Figure 3-28 Installing a PCI card 3. Replace the PCI slot cover lock: a. Slide the PCI slot cover lock onto the rails toward the server. b. Replace the slot cover lock retaining screw. Figure 3-29 Replacing the PCI slot cover 4. Connect required cables to the card. Removal and replacement procedures 38 HP Smart Array E200 controller card You must remove the PCI expansion slot cover lock and the PCI guide before installing HP Smart Array E200 controller card. Figure 3-30 HP Smart Array E200 controller card slot location To remove the PCI slot cover lock: 1. Remove the retaining screw that secures the lock to the chassis. 2. Remove the slot cover lock from the chassis. Figure 3-31 Removing the PCI slot cover lock 3. Remove the PCI bracket from the chassis. NOTE: If necessary, remove any accessory boards or cables that prevent access to the PCI slots. CAUTION: Do not discard the PCI bracket. If the PCI expansion card is removed in the future, the PCI bracket must be reinstalled. To remove the PCI guide: 1. Remove the PCI guide from the hard drive support to prepare for the HP Smart Array E200 controller card installation. 2. Pull the PCI guide from the hard drive cage support as shown in the below figure. Removal and replacement procedures 39 Figure 3-32 Removing the PCI guide To install a HP Smart Array E200 controller card: 1. Hold the card above the expansion slot on the system board, and then move the card toward the rear of the chassis so that the bracket on the card is aligned with the open slot on the rear of the chassis. 2. Press the card straight down into the expansion slot on the system board. Figure 3-33 Installing a HP Smart Array E200 controller card 3. Reinstall the PCI guide to secure the HP Smart Array E200 controller card: a. Properly align the PCI guide to the edge of HP Smart Array E200 controller card and hard drive support. b. Slide the PCI guide around the edge of HP Smart Array E200 controller card, and slide the other side of PCI guide inside the hard drive support until the PCI guide click into place. Figure 3-34 Reinstalling the PCI guide 4. Replace the PCI slot cover lock: Removal and replacement procedures 40 a. Slide the PCI slot cover lock onto the rails toward the server. b. Replace the slot cover lock retaining screw. Figure 3-35 Replacing the PCI slot cover 5. Connect required cables to the card. System battery The server uses volatile memory that requires a battery to retain system information when power is removed. This 3-volt lithium coin cell battery is located on the system board. Figure 3-36 System battery location If the server no longer automatically displays the correct date and time, you may need to replace the system battery. Under normal use, battery life is five to ten years. WARNING! Note the following reminders when replacing the system battery: • Replace the battery with the same type as the battery recommended by HP. Use of another battery may present a risk of fire or explosion. • A risk of fire and chemical burn exists if the battery is not handled properly. Do not disassemble, crush, puncture, or short external contacts, or expose the battery to temperatures higher than 60°C (140°F). • Do not dispose of used battery in water or fire. Dispose of used batteries according to the manufacturer's instructions. CAUTION: Loss of BIOS settings occurs when the battery is removed. You must reconfigure BIOS settings whenever you replace the battery. To replace the system battery: NOTE: Lay the server on its side for better access to the battery holder (XBT2). NOTE: If necessary, remove any accessory boards or cables that prevent access to the battery holder. 1. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery. When the battery pops up, lift it out. Removal and replacement procedures 41 2. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up. Push the other edge down until the clamp snaps over the other edge of the battery. Figure 3-37 Replacing the battery Power supply unit (PSU) Located on the rear panel of the server power supply is a single standard auto-range 370-watt PSU with PFC (power factor correction) function. WARNING! Note the following reminders are to reduce the risk of personal injury from electric shock hazards and/or damage to the equipment. • Installation of power supply units should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels. • DO NOT open the power supply unit. There are no serviceable parts inside it. To remove the power supply: NOTE: Lay the server on its side with the open side facing up. 1. Disconnect the power cables of all installed drives from the PSU. 2. Remove the four screws that secure the PSU to the chassis. 3. Lift the PSU out of the chassis. Figure 3-38 Removing the PSU To install new PSU: 1. Align the new PSU to the support edges inside of the chassis. 2. Secure the PSU to the chassis using four screws. 3. Reconnect the processor and system board power cables to the system board connectors (P2, P3), and then connect the power cables to all installed drives. Removal and replacement procedures 42 Figure 3-39 Installing the PSU System fan A new system fan can be installed to allow the server to operate properly in case the default system fan becomes defective. To remove the system fan: WARNING! Be sure to support the system fan with your hand when removing screws from the chassis. The fan could fall onto the system board or an accessory board causing damage if not supported. 1. Disconnect the system fan cable from its connector (P8) on the system board. 2. Remove the four screws from the rear of the chassis that secure the fan. 3. Remove the fan from the chassis. Figure 3-40 Removing the system fan To install new system fan: 1. Align the new fan to the screw holes inside of the chassis. 2. While holding the new fan against the chassis, replace the four screws that secure the fan to the chassis. 3. Connect the system fan cable to its connector (P8) on the system board. Removal and replacement procedures 43

Figure 3-41 Installing the system fan Removal and replacement procedures 44

Install IPMI Card IPMI card (HP Lights-Out 100c remote management card) is a suite of products that enable remote management of ProLiant 100c Series servers. IPMI card allows customers or their service providers to remotely manage ProLiant ML110 G4 servers over a LAN or the Internet. With IPMI card, users can access a system's text console, control system power, and monitor system environmental conditions from a browser or command line. Figure 3-42 IPMI card connector location CAUTION: PCI-E x8 Connector is only for HP ProLiant ML110 Generation 4 IPMI card. To install the IPMI card: 1. Back up the server data. 2. Shut down the operating system in an orderly manner, as directed in the operating system instruction. 3. If the server is on, press the power button to power down the server. 4. All power cords must be disconnected. 5. Remove the access panel. 6. Loosen the screw to remove the IPMI card bracket dummy from the chassis. 7. Press the card straight down into the expansion slot on the system board. 8. Be sure the card is at the correct position and the bracket on the card is aligned with the open slot on the rear of the chassis. 9. Fasten the expansion card bracket on the rear panel with screw. Figure 3-43 Installing the IPMI card 10. Replace the access panel. 11. Reconnect all power cords. CAUTION: The LAN port on the IPMI card is dedicated to LO100c 10/100 LAN Management Port. Removal and replacement procedures 45 4 Diagnostic tools and Setup Utilities This chapter provides an overview of the Power-On Self-Test (POST), the POST error messages, and BIOS, SAS and SATA setup utilities. BIOS Software The Generation 4 server uses BIOS to boot up the system. BIOS software is a ROM BIOS-based firmware that allows reliability, manageability, and connectivity for server platforms. This software contains a set of programs permanently stored in an EEPROM chipset located on the system board. These programs assist in managing, initializing, and testing the hardware devices installed on the computer. BIOS software allows you to: • Perform configuration from the BIOS Setup Utility Using the Setup Utility, you can install, configure, and optimize the hardware devices on the system board. In addition, you can enable various features such as serial console redirection, PXE boot, and much more. • Initialize hardware at boot up using POST routines During power-on or warm reset, the BIOS perform Power-On Self-Test (POST) routines to test system components, to allocate resource for various hardware devices, and to prepare the system to boot to various operating systems. BIOS Setup Utility The HP server BIOS Setup Utility is used to configure five primary menu selections : • Main • Advanced • Security • Boot • Exit Accessing the BIOS Setup Utility 1. Turn on the monitor and server. If the server is already turned on, save your data and exit all open applications, then restart the server. 2. When the HP logo is displayed during POST, press F10. If you fail to press F10 before POST is completed, you will need to restart the server. 3. The first page displayed is the Main menu showing the Setup Utility menu bar. Use the left (←) and right (→) arrow keys to move between selections on the menu bar. Use the up (↑) and down (↓) arrow keys to select items within a menu. Navigating through the Setup Utility Use the keys listed in the legend bar on the right of the Setup screen to navigate through the various menu and submenu screens of the Setup Utility. Table 4-1 lists these legend keys and their respective functions. Table 4-1 Setup Utility Navigation Keys Key Function ← and → To move between selections on the menu bar. ↑ and ↓ To move the cursor to the field you want. The currently selected field is highlighted. The right side of each menu screen displays a field help panel—Item Specific Help panel. This panel displays the help text for the currently selected field. It updates as you move the cursor to each field Diagnostic tools and Setup Utilities 46 Table 4-1 Setup Utility Navigation Keys Key Function

+ (or F6), – (or F5) and <Space> To select a value for the currently selected field (only if it is user-configurable). Press the (+), (–) or <Space> keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up menu. A parameter that is enclosed in square brackets is user-configurable. Grayed-out parameters are not user-configurable for one of the following reasons: • The field value is auto-configured or auto-detected. • The field value is informational only. • The field is password-protected.

Enter To select a field value or display a submenu screen. Displays more option for items marked with Ctrl+Enter To expands all device list Esc or <Alt+X> If you press this key: • On one of the primary menu screens, the Exit menu displays. • On a submenu screen, the previous screen displays. • When you are making selections from a pop-up menu, the pop-up closes without making a selection. F1 or <Alt+H> To bring up the General Help window. The General Help window describes other Setup navigation keys that are not displayed on the legend bar.

<Page Up> and <Page Down> <Home> and <End> Moves to previous/next page on scrollable menus. Moves to top/bottom item of current menu.

F9 To load default system values. F10 To save changes and close the Setup Utility. Figure 4-1 Setup Utility General Help screen Press F1 to get the general help massage box. Diagnostic tools and Setup Utilities 47 Setup Utility Menu Bar The BIOS Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the topics below. Main Menu Figure 4-2 Main menu of the BIOS Setup Utility Use this menu to set the system time and date, and configure the following items: • Set system time and date. • Set boot features: a. Enable or disable the BIOS summary display. b. Turn on or off boot up Num Lock. c. Set restore on AC power loss options, such as last state, power off, and power on. d. If BIOS displays an error message, set POST F1 Prompt for selections, such as delayed, enabled, or disabled. • View CPU type / CPU speed information. • View Installed memory size. • View MAC address for the embedded NIC. • View System serial ID. • Set Server Asset Text. Diagnostic tools and Setup Utilities 48 Advanced Menu Figure 4-3 Advanced menu of the BIOS Setup Utility WARNING! Incorrect settings may cause the server to malfunction. To correct the settings, press F9 key to restore the default settings. • Advanced Chipset Control ---- Configure the advanced chipset control settings such as the SATA controller mode. • Advanced Processor Options --- Enable or disable single logical processor and Intel Virtualization technology for the processor supported. • Harddisk Configuration --- Configure the hard disk settings of the server. View CD-ROM status and SATA hard drive status. • USB Configuration --- Configure the USB settings of the server. • 8042 Emulation Support --- Normally enabled. Disable for Red Hat Linux 64bit installation. • I/O Device Configuration --- Configure the serial port settings of the server. • DMI Event Logging --- Allow you to view the DMI event log, clear the log, enable or disable this feature, and mark the event as read. • Embedded NIC PXE --- Enable or disable PXE boot support. • IPMI --- Configure the Intelligent Platform Management Interface (IPMI) settings. • Console Redirection --- Configure the settings when redirect the console to a serial port. Diagnostic tools and Setup Utilities 49 IPMI Submenu Figure 4-4 IPMI submenu of the BIOS Setup Utility 1 Figure 4-5 IPMI submenu of the BIOS Setup Utility 2 Security Menu Figure 4-6 Security menu of the BIOS Setup Utility 1 Diagnostic tools and Setup Utilities 50 Figure 4-7 Security menu of the BIOS Setup Utility 2 Use this menu to configure the following items: • Administrator Password Is --- Display if an administrator password is set. • Set Administrator Password --- Allows you to access and change all settings in the Setup Utility. The administrator password allows you to configure access for system users. • Password on boot --- If an administrator password has been set, use this item to enable or disable the requirement of the administrator password when booting the server. To set a new administrator password: 1. In the Security screen, select a set password field - Set Administrator Password, and then press Enter. 2. Type a new password in the Enter New Password box. Diagnostic tools and Setup Utilities 51 3. The password may consist of up to eight alphanumeric characters (A-Z, a-z, 0-9). 4. Retype the password to verify the first entry, and then press Enter. 5. Press F10 to close the Setup Utility. 6. After setting the password, Setup automatically sets the selected password field to Enabled. Boot Menu Figure 4-8 Boot menu of the BIOS Setup Utility Use this menu to configure the boot priority. Set boot device priority. By default, the server searches for boot devices in the following order: 1. CD-ROM/DVD-ROM drives 2. Removable devices 3. Hard drive 4. Embedded NIC Diagnostic tools and Setup Utilities 52 Exit Menu Figure 4-9 Exit menu of the BIOS Setup Utility Use this menu to save changes or discard changes. When you exit, the server reboots. • Exit Saving Changes --- Save the changes you have made and exit the BIOS Setup Utility. (You can also press F10 key.) • Exit Discarding Changes --- Exit the BIOS Setup Utility without saving the changes you have made. (You can also press Esc key.) • Load Setup Defaults --- Load the factory default values for all items. (You can also press the F9 key.) • Discard Changes --- Discard any changes you have made. • Save Changes --- Save the changes you have made. BIOS Update Perform the steps below to update BIOS: 1. Download the Smart Component (SPxxxxx.exe) to a directory on your hard drive. 2. Execute (SPxxxxx.exe) and followed with direction to complete the steps. “ProLiant Flash Update” interface will appear. 3. Select items which need to update: • Create a bootable ROMPAQ diskette • Create a bootable ROMPAQ USB Key • Create a bootable ROMPAQ CD • ROMPAQ Diskette Flat Files • Create a label for the ROMPAQ diskette • Network ROM Flashing Capabilities 4. Reboot ML110 Generation 4 Server with one of the above bootable devices and make sure the BIOS setting allows booting from the USB disk. 5. Follow the on-screen instructions to finish the flashing of the BIOS. Clear CMOS You may need to clear the Setup configuration values (CMOS) if the configuration has been corrupted, or if incorrect settings made in the Setup Utility have caused error messages to be unreadable. Diagnostic tools and Setup Utilities 53 To clear CMOS: 1. Perform the pre-installation instructions listed in Chapter 3. 2. If necessary, remove any accessory boards or cables that prevent access to the system configuration switch. 3. Locate the system configuration button (SW2) on the system board. 4. Press the button. AC power must not be connected. 5. Perform the post-installation instructions listed in Chapter 3. 6. During POST, press F10 to access the Setup Utility. 7. Load setup defaults by pressing F9. 8. Set time, date, and other system values. 9. Press F10 to close the Setup Utility. NOTE: Clearing CMOS deletes all system configurations and password settings. Power-On Self-Test (POST) Before you can use a server, all devices must be tested and initialized, and the operating system must be bootstrapped to the memory. This is referred to as Power–On Self-Test or POST. POST is a series of diagnostic tests that checks firmware and hardware components on the system to ensure that the server is properly functioning. This diagnostic function automatically runs each time the server is powered on. These diagnostics, which reside in the BIOS ROM, isolate server-related logic failures and indicate the board or component that you need to replace, as indicated by the error messages. Most server hardware failures will be accurately isolated during POST. The number of tests displayed depends on the configuration of the server. During POST you can: • Press ESC to skip the HP logo and go to POST boot progress display system summary screen. • Press F7 to display the Boot menu. • Press F10 to access the Setup Utility. • Press F12 to request a network boot (PXE). POST Error Indicators When POST detects a system failure, it displays a POST error message. Recoverable POST Errors Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen. These error messages are displayed in normal video (white text on black background), and show the details of the error. The following is an example of a POST error message: 0271 – Check date and time settings Table 4-2 lists the most common POST error messages with corresponding troubleshooting recommendation. HP recommends that you correct the error, even if the server appears to boot successfully. Table 4-2 POST Error Messages Error Code Error Message Description / Corrective Action 0200 Failure fixed disk A fixed disk did not respond. Remove A/C power momentarily then try again. If this does not resolve the error, an unrecoverable hardware error has occurred. 0210 Stuck key A key on the keyboard is stuck down. Release the key or replace the keyboard. 0211 Keyboard error The keyboard did not respond. If the error continues, replace the keyboard.

0212 Keyboard controller failed 0213 Keyboard locked - Unlock key switch 0250 System battery is dead – Replace and run SETUP Try a different keyboard. If the error persists, main board replacement may be required. A keyboard with a lock option is reporting that the lock is active. The CMOS battery is discharged. It must be replaced.

Diagnostic tools and Setup Utilities 54 Table 4-2 POST Error Messages Error Code Error Message Description / Corrective Action 0260 System timer error The 8254 timer did not respond as expected. Main board replacement may be required. 0270 Real time clock error The real time clock did not respond. Main board replacement may be required.

0271 Check date and time settings 0280 Previous boot incomplete - Default configuration used 02D0 System cache error - Cache disabled 0230 System RAM Failed at offset: 0231 Shadow Ram Failed at offset: 0232 Extended RAM Failed at address line: 0251 System CMOS checksum bad - Default configuration used The system date or time is invalid. If the error returns after resetting date and time, CMOS battery replacement may be required. Setup changes were not saved because of a boot failure. Reapply setup changes and boot again. A processor reported an uncorrectable cache error. Replacement is required. An uncorrectable memory error has occurred. Replace memory modules. An uncorrectable memory error has occurred. Replace memory modules. An uncorrectable memory error has occurred. Replace memory modules. CMOS memory has been corrupted. This message is normal after the CMOS battery is replaced.

02F5 DMA test failed The DMA controller did not respond. Main board replacement may be required. 02F9 CPU Fan error The CPU Fan did not respond. Replace the CPU Fan. 02FA Rear Fan error The Rear Fan did not respond. Replace the Rear Fan. POST Related Troubleshooting Perform the following procedures when POST fails to run, displays error messages, or emits beep codes. If the POST failure is during a routine boot up, check the following: • All external cables and power cables should be firmly plugged in. • The power outlet to which the server is connected and is working. • The server and monitor are both turned on. The bicolour status LED indicator on the front panel must be lit up green. • The monitor's contrast and brightness settings are correct. • All internal cables are properly connected and all boards firmly seated. • The processor is fully seated in its socket on the system board. • The cooler assembly is properly installed on top of the processor. • All memory modules are properly installed. • If you have installed a PCI accessory board, verify that the board is firmly seated and any switches or jumpers on the board are properly set. Refer to the documentation provided with the accessory board. • All internal cabling and connections are in their proper order. • If you have changed any switches on the system board, verify that each is properly set. Diagnostic tools and Setup Utilities 55 5 Connectors, switches and LEDs This chapter contains illustrations and tables identifying and describing the connectors, switches, buttons, and LED indicators located on the front panel, rear panel, system board and hard drives of the HP ProLiant ML110 Generation 4 server. Connectors and components This section contains illustrations and tables identifying connectors and components on the front and rear panels of the server, as well as those located on the system board. Front panel components Figure 5-1 Front panel components 1 Optical drive 8 Drive activity indicator 2 Optical drive manual eject hole 9 Front USB 2.0 ports 3 Optical drive eject button 10 Hard drive EMI shield 4 Optical drive activity indicator 11 Hard drive EMI shield screw 5 Half-height common bay 12 Optical drive spare screws 6 Power button 13 Hard drive spare screws 7 Power LED indicator Rear panel components Figure 5-2 Rear panel components 1 PSU fan 9 IPMI card (HP LO 100c Remote Management Card) port 2 PS/2 mouse port 10 PCI slot covers Connectors, switches and LEDs 56 3 PS/2 keyboard port 11 Kensington lock notch 4 Serial port B 12 Power supply outlet 5 Serial port A 13 Rear system fan 6 VGA port 14 Thumbscrew for access panel 7 Rear USB 2.0 ports 15 Cable lock provision tab 8 LAN port (RJ-45) 16 PCI expansion slot cover lock System board components Figure 5-3 System board components Table 5-1 System board components Item Component Code Description 1 DIMM1 - 4 DDRII slots 2 P70 4-pin CPU fan connector 3 U3 Intel® Mukilteo 2 (MCH) 4 XU1 Intel® LGA775 CPU socket 5 P3 4-pin ATX CPU power connection 6 P8 4-pin system fan connection (rear) 7 J68 Top: PS/2 mouse port Bottom: PS/2 keyboard port 8 P53 Serial port A Serial port B 9 J69 VGA port 10 J9 Top: LAN port Bottom: USB 2.0 ports 11 U1033 Broadcom 5721 GbE chip 12 J32 PCI-Express x 8 line with x 8 slot 13 U11 Server Engines Chip 14 J5 SMC FW 15 J20, J21 32-bit/33-MHz 3.3V PCI bus slot 16 J33 PCI-Express x 4 line with x 8 slot 17 XBT2 Battery 18 J10 IPMI card (HP LO 100c Remote Management Card) slot 19 U38 Intel® ICH7R Connectors, switches and LEDs 57 Table 5-1 System board components Item Component Code Description 20 J2 System BIOS 21 P24 Front USB connector 22 P5 Front panel connector 23 P23 IDE channel UDMA-100 24 P60, P61,P62,P64 SATA 1-4 connector 25 J4 Internal USB connector for Tape 26 J3 Internal USB connector 27 P2 24-pin ATX system board power connector 28 SP1 Internal buzzer Jumpers – Password and Boot Block The system board password (P137) and boot block (P136) jumpers. Table 5-2 describes the jumper settings. Table 5-2 System configuration switch settings Jumper Status Function P137 On (default) Password enabled. Off Password reset/disabled. P136 On Boot block unprotected. Off (default) Boot block protected. Clear CMOS button The system board has a system configuration (CMOS) button (SW50). To clear system configuration, disconnect AC power and press the CMOS button. Status LED indicators This section contains illustrations and descriptions of internal and external status LED indicators located on the: • Front panel • Rear panel • System board These LED indicators aid in problem diagnosis by indicating the status of system components and operations of the server. Front panel LED indicators The front panel LED indicators allow constant monitoring of basic system functions while the server is operating. Optical drive activity LED indicator The optical drive has an activity indicator that indicates when the drive is reading media. Connectors, switches and LEDs 58 Figure 5-4 Optical drive activity LED indicator location Activity states for the optical drive are as follows: • Flashing green – Ongoing drive activity • Off – No drive activity Power/system health LED indicator The power status and health condition of the server is indicated by the bicolor LED indicator found on the front panel. Figure 5-5 Power/system health LED indicator location Table 5-3 Power/system health LED indicator status Component Status Description

Power/system health LED indicator Hard drive activity LED indicators Steady green The server is operating normally. Steady Amber The server is shut down, but with A/C power plugged in or the server hibernates. Off The server is system off without A/C power.

The status of hard drives installed in the server is indicated by the drive activity LED indicator located on the front panel of the server. Connectors, switches and LEDs 59 Figure 5-6 Drive activity LED indicator Activity states for hard drives are as follows: • Flashing green – Ongoing drive activity • Off – No drive activity Rear panel LED indicators The LAN port on the rear panel has two LED indicators that allow monitoring of network activity. Figure 5-7 LAN/LED indicators location Table 5-4 LAN/LED indicator states Item Component Status Description 1 LAN activity status LED indicator Flashing green Ongoing network data activity. Off No network data activity or no connection.

2 LAN network speed LED indicator System board LED indicators Steady green The LAN connection is using a GbE link. Steady amber The LAN connection is using a 100 Mbps link. Off The LAN connection is using a 10 Mbps link or no connection.

The system board contains three internal status LED indicators for use during troubleshooting operations. Connectors, switches and LEDs 60 Figure 5-8 System board LED indicators Table 5-5 System board LED indicators Item Component Status Description 1 5V aux power indicator (CR1) Green Auxiliary power present. 2 3.3V aux power indicator (CR2) Off The server is powered off (AC power disconnected). 3 System Error Indicator (CR7) Red A system error has occurred. Off System is operating under normal condition. Connectors, switches and LEDs 61 6 Physical and operating specifications This chapter provides physical and operating specifications for the HP ProLiant ML110 Generation 4 server. Specifications include: • System unit • Memory • Processor • IDE CD-ROM drive • SAS hard drive • SATA hard drive • SAS storage controller System unit Table 6-1 Hardware specifications Item Component Processor socket Intel® LGA775 Processor support Intel® Pentium® 4 processor Intel® Pentium® -D processor Intel® Celeron® -D processor Intel® Xeon® 3000 series processor Chipset Intel® 3000/3010 chipset Intel® ICH7R Super I/O chipset Integrated in the Server Engines Chip Hardware monitoring device Integrated in the Server Engines Chip Gigabit Ethernet controller Broadcom 5721 GbE LAN Chip Memory controller Integrated in the Intel® 3000/3010 chipset SATA and IDE controllers Integrated in the Intel ® ICH7R VGA controller Integrated in the Server Engines Chip I/O subsystem • One PCI-E x8 slot • One PCI-E x4 line with x8 slot • Two 3.3V 32-bit/33-MHz PCI bus slots Memory Four DDR II DIMM slots Storage Bay • Two half-height storage bays for CD-ROM drive, tape drive • Four 3.5-in bay for non-hot plug SAS or non-hot plug SATA HDD I/O ports One PS/2 port (keyboard/mouse), Six USB 2.0 ports (two front ports, two rear ports, and two internal connectors), One video port, Two serial ports, and One GbE LAN port. Status LED indicators

Front panel Rear panel System board • Power/system health status • Hard drive activity • LAN activity • LAN link status • Auxiliary power indicators • Processor IERR indicator

Power supply unit (PSU) Delta DPS-370AB-1A (370 watts) Thermal solution • One system fan • One processor cooler Physical and operating specifications 62 Table 6-2 Software specifications Item Description Network operating system (NOS) support • Microsoft Windows Server 2003 Standard Edition • Microsoft Windows Server 2003 Standard x64 Edition • Microsoft Windows Server 2003 R2 Standard Edition • Microsoft Windows Server 2003 R2 Standard x64 Edition • Microsoft Windows Small Business Server 2003 • Microsoft Windows Server 2003 Web Edition • Microsoft Windows XP Professional • Microsoft Windows XP Professional x64 Edition • Microsoft Windows 2000 Server • Red Hat Enterprise Linux 4 AS (x86) • Red Hat Enterprise Linux 4 AS (AMD64/EM64T) • Red Hat Enterprise Linux 3 AS (x86) • Red Hat Enterprise Linux 3 AS (AMD64/EM64T) • SUSE Linux Enterprise Server 9 (x86) • SUSE Linux Enterprise Server 9 (AMD64/EM64T) System diagnostics • Phoenix BIOS Setup Utility • HP Insight Diagnostics Table 6-3 Physical dimension Item Description System board platform ATX (Advanced Technology Extended) System board dimensions

Length Width Server dimensions Height Width Length 244 mm (9.6 in) 289 mm (11.36 in) 367 mm (14.5 in) 175 mm (6.9 in) With bezel – 426 mm (16.8 in) Without bezel – 386 mm (15.2 in)

Server weight • Basic configuration (excludes keyboard and mouse) – approximately 10 kg (22 lb) • Fully loaded configuration (includes keyboard, mouse, kits and USB Floppy in the box) – approximately 17.5 kg (39 lb) Table 6-4 Environmental specifications Item Description Temperature range:

Operating Shipping Relative humidity: Operating Non-operating Acoustic noise: Idle (Fixed disk drives spinning) L Wad (BELS) L pA (dBA) Operating (Random seeks to fixed disks) L Wad (BELS) L pA (dBA) 10°C to 35°C (50°F to 95°F) -30°C to 60°C (-22°F to 140°F) 10% to 90% 10% to 95% 5.5 38 6.0 43

Physical and operating specifications 63 Table 6-5 Power supply specifications Item Description Dimensions (D x H x W) (with feet) 150 mm x 140 mm x 86 mm (5.9 in x 5.5 in x 3.4 in) Weight (approximate) 1.7 kg (3.75 lb) Input requirements:

Rated input voltage Normal line voltage 100-127VAC/200-240VAC 115VAC, 230VAC

Line frequency 47 to 63 Hz Rated input current Load 8A at 100-127VAC, 4A at 200-240VAC BTU rating 1262.5 BTU(output), 1781.7BTU(input) Power supply output power:

Rated steady state power Maximum peak power Temperature range: Operating Shipping Relative humidity: Operating Non-operating Memory Table 6-6 Memory specifications 370W 370W +10°C to +50°C -40°C to +70°C 5% to 95% non-condensing at degree +40°C <=90% for a period of twenty-four hours at degree +60°C

Item Description Size 512-MB, 1-GB, 2-GB Speed PC2-5300 Type Unbuffered ECC DDRII DIMM Processor The server Intel® LGA775 processor socket in HP ProLiant ML110 Generation 4 server supports Intel® Pentium®4, Intel® Pentium®-D, Celeron®-D processors and Xeon® 3000 series processors. Table 6-7 Intel® Pentium® 4 processor specifications Operating Frequency FSB Speed On-die L2 Cache Voltage Package 2.8 GHz 800 MHz 2 MB 1.4 775FC-LGA4 3.0 GHz 800 MHz 2 MB 1.4 775FC-LGA4 3.2 GHz 800 MHz 2 MB 1.4 775FC-LGA4 3.4 GHz 800 MHz 2 MB 1.4 775FC-LGA4 3.6 GHz 800 MHz 2 MB 1.4 775FC-LGA4 Note: The server supports Intel® Pentium® 4 processors with HT (Hyper-Threading) technology. Table 6-8 Intel® Pentium® -D processor specifications Operating Frequency FSB Speed On-die L2 Cache Voltage Package 2.8 GHz 800 MHz 2x2 MB 1.4 775FC-LGA4 3.0 GHz 800 MHz 2x2 MB 1.4 775FC-LGA4 3.2 GHz 800 MHz 2x2 MB 1.4 775FC-LGA4 3.4 GHz 800 MHz 2x2 MB 1.4 775FC-LGA4 Physical and operating specifications 64 Table 6-8 Intel® Pentium® -D processor specifications Operating Frequency FSB Speed On-die L2 Cache Voltage Package 3.6 GHz 800 MHz 2x2 MB 1.4 775FC-LGA4 Note: The server supports Intel® Pentium® -D processors with dual core technology. Table 6-9 Intel® Celeron® -D processor specifications Operating Frequency FSB Speed On-die L2 Cache Voltage Package 2.53 GHz 533 MHz 512 KB 1.4 775FC-LGA4 2.93 GHz 533 MHz 512 KB 1.4 775FC-LGA4 3.06 GHz 533 MHz 512 KB 1.4 775FC-LGA4 3.2 GHz 533 MHz 512 KB 1.4 775FC-LGA4 3.33 GHz 533 MHz 512 KB 1.4 775FC-LGA4 Note: The server supports Intel® Celeron® -D processors with Execute Disable Bit capability. Table 6-10 Intel® Xeon® 3000 series processor specifications Operating Frequency FSB Speed On-die L2 Cache Voltage Package 1.86 GHz 800 MHz 4 MB 1.3 775FC-LGA4 2.13 GHz 800 MHz 4 MB 1.3 775FC-LGA4 2.40 GHz 1066 MHz 4 MB 1.3 775FC-LGA4 2.66 GHz 1066 MHz 4 MB 1.3 775FC-LGA4 1.86 GHz 1066 MHz 2 MB 1.3 775FC-LGA4 2.13 GHz 1066 MHz 2 MB 1.3 775FC-LGA4 2.40 GHz 800 MHz 2 MB 1.3 775FC-LGA4 Note: The server supports Intel® Xeon® 3000 series processors with HT (Hyper-Threading) technology. IDE CD-ROM drive Table 6-11 IDE CD-ROM specifications Item Description Form factor 5.25 in, half-height Dimensions

Height Width Depth 41.3 mm (1.6 in) 146 mm (5.8 in) 184.7 mm (7.3 in)

Weight 0.72 kg (1.6 lb) Supported disc formats • Mixed Mode (audio and data combined) • CD-DA, Mode 1(basic format), Mode 2, Form 1 and Form 2 • Photo-CD (multi-session), CD-XA • CD-I, CD-Plus/CD-Extra, CD-RW Rotational speed 20x to 48x Data capacity

Mode1 and Mode 2, Form 1 Mode 2 Mode 2, Form 2 CD-DA 2,048 bytes/block 2,340/2,336 bytes per block 2,332 bytes/block 2,352 bytes/block

Data buffer capacity 128-KB Physical and operating specifications 65 Table 6-11 IDE CD-ROM specifications Item Description Data transfer rate

Sustained Burst Average access time Typical Maximum • 20X (inner side) – 3,000 KB/s • 48X (outer side) – 7,200 KB/s • PIO Mode 4 – 16.67 MB/s • Multi-DMA Mode – 16.67 MB/s • UDMA Mode 2 – 33.3 MB/s 75 ms 100 ms

Three-way eject support • Using software • Using drive open/close button • Using emergency eject hole Operating conditions

Temperature Relative humidity SAS hard drive 0°C to 50°C (32°F to 122°F) 5% to 90%

Table 6-12 SAS hard drive specifications Item 36-GB Drive 72-GB Drive 146-GB Drive Capacity 36 GB 72 GB 146 GB Height 1 in 1 in 1 in Width 4 in 4 in 4 in Interface SAS SAS SAS Transfer Rate 300 MB/s 300 MB/s 300 MB/s Rotational Speed 15,000 RPM 15,000 RPM 15,000 RPM Bytes per sector 685 to 1142 MBps 685 to 1142 MBps 685 to 1142 MBps Operating Temperature 5°C to 55°C 5°C to 55°C 5°C to 55°C SATA hard drive Table 6-13 SATA hard drive specifications Item Description Capacity 80-GB Dimensions (maximum)

Height Width Depth 26.1 mm (1.03 in) 101.6 mm (4.0 in) 147 mm (5.8 in)

Weight 0.63 kg (1.4 lb) Interface Ultra ATA/150 Maximum transfer rate 150 MB/s Rotational speed 7200 RPM Bytes per sector 512 Sectors per drive 160,086,528 Operating temperature 5°C to 55°C (41°F to 131°F) Physical and operating specifications 66 SAS storage controller Table 6-14 SAS storage controller specifications Item Description Processor LSISAS1068 Form factor Lower-profile PCI-X Interface type PCI-X/ 133 MHz 64 -bit Controller interface 1.5 Gb/s and 3.0 Gbit/s SAS 1.5 Gbit/s SATA Dimensions

Height Depth 63.5 mm (2.5 in) 167.6 mm (6.6 in)

Data transfer rate 1064 MB/s Supported devices Hard drive, disk array (RAID) Number of channels Two Internal x4 right angle SAS connector with 4 sideband lines Maximum number of supported storage devices 15 Standard compliance EMC Class-B Operating conditions

Temperature Relative humidity 0°C to 60°C 5% to 90%

Physical and operating specifications 67

Index A AC power: disconnecting, warning, 23, 45; power-down procedures, 23 access panel: part number, 14; reinstalling, 24; removing, 23 AMIBIOS Setup Utility: BIOS settings loss, 41 ATX: Advanced Technology Extended. See system board, platform B battery: location, 41; replacement warnings, 41; replacing, 41 BIOS Setup Utility: accessing, 46; additional navigation keys, 46; menu bar, 46 BIOS software: Overview, 46 blank bezel: part number, 14 C cable connections, 26 cable management, 25 cautions: ESD, 21; improper airflow, 23; power fluctuations, 23; proper cooling, 23 CD-ROM drive: cable assembly, part number, 17 CD-ROM drive specifications, 65 component-level repairs, warnings, 21 cooler: part number, 17; removing, 32; replacing, 34 cooling, caution, 23 D Diagnostic tools and Setup Utilities: BIOS Setup Utility, 46; BIOS software, 46; BIOS update, 53; clear CMOS, 53; POST, 54 DIMM: part number, 17; slots, 35 DIMM specifications: size, 64; speed, 64; type, 64 drive bay configuration: optical drive, 27; optional media device, 28; overview, 26 drive latch, 31; installing, 31; removing, 31 drive release latch: part number, 14 drive shield: part number, 14 drives: cable connections, 26; cable management, 25; drive latch, 31; hard drives, 29; releasing drives, 27 E electrostatic discharge. See ESD environmental specifications, 63 ESD: damage precautions, 21; work area recommendations, 21 expansion card: PCI card, 36; stargazer card, 39 expansion slot cover lock: part number, 14 F front bezel: part number, 14; reinstalling, 24; removing, 24 front panel components, 56 H hard drive: removing, 29; screw location, 31 hard drive EMI shield: part number, 14 hard drives, 29 hardware configuration: access panel, 23; battery, 41; ESD damage prevention, 21; expansion cards, 36; front bezel, 24; memory, 35; optical drive, 27; optional media device, 28; post installation procedures, 22; power supply unit, 42; pre-installation procedures, 22; processor, 32; symbols in equipment, 21; system fan, 43; tools, 21 hardware monitoring: onboard controller, 62 hardware specifications, 62; chipset, 62; hardware monitoring controller, 62; I/O ports, 62; I/O subsystem, 62; LAN controller, 62; memory, 62; optional media storage, 62; power supply unit, 62; processor socket, 62; processor support, 62; super I/O chipset, 62; thermal solution, 62; VGA controller, 62 hazardous conditions. See symbols on equipment height, 63 hot surface: warning, 23 HP: authorized reseller, 19; contact information, 20; technical support, 20; technical support requirements, 20 HP Lights-Out 100c Remote Management Card: part number, 17 I I/O subsystem, 62 IDE CD-ROM drive: part number, 17 IPMI Card: installing, 45; system board location, 45 IPMI card bracket dummy: part number, 14 IPMI card installing (HP Lights-Out 100c remote management card): defined, 45 L labels. See symbols on equipment LAN controller, 62 length, 63; with bezel, 63; without bezel, 63 M mass storage devices: drive bay configuration, 26; part number, 17 media storage: optional, 62 memory controller, 62 memory modules: DIMM slots, 35; guidelines for installation, 35; installing, 36; module orientation, 36; removing, 35; specifications, 64 Misc plastics kit/hardware kit: part number, 14 N network operating system. See NOS support non-hot-plug device, 21 NOS support, 63 O onboard controllers: LAN, 62; memory controller, 62; storage controller, 62; VGA, 62 optical drive: activity indicator, 58; installing, 28; replacing, 27 optical drive shield: removing, 29 optional media device: installing, 28 P parts: illustrated catalog, 14; storing, 21; transporting, 21 PCI card, 36; installing, 38; removing, 37 PCI devices: bus channels, 36; PCI chipset, 62; PCI slots, 37

Index 68

PCI expansion cards: PCI slots, 37 PCI guide: reinstalling, 40; removing, 39 PCI slot cover lock: removing, 37; replacing, 38 Peripheral Component Interconnect. See PCI devices personal injury, warning, 23 physical dimensions, 63; server, 63; system board, 63 power fluctuations, caution, 23 power supply: specifications, 64 power supply unit. See PSU power supply unit with cable assembly: part number, 17 power/system health LED indicator, 59 power-down procedures, 23 Power-On Self Test: POST error indicators, 54; POST related troubleshooting, 55; recoverable POST errors, 54 processor: applying thermal grease, 33; installing, 34; overheating prevention, 34; part number, 17; removing, 33; socket location, 32; specifications, 64; thermal patch, 33 processor cooler. See cooler processor socket: specification, 62 PSU: installing, 42; removing, 42; replacement warnings, 42; type, 62 R rear panel components, 56 releasing drives, 27 removable media device: installing, 28; supported devices, 28 S SAS card: part number, 17 SAS hard drive: cable, part number, 17; specifications, 66 SAS storage controller specifications, 67 SAS/SATA hard drive: part number, 17 SATA hard drive: cable, part number, 18; specifications, 66 server dimensions: height, 63; length, 63; width, 63 Setup Utility menu bar: advanced menu, 49; boot menu, 52; exit menu, 53; main menu, 48; security menu, 50 software specifications, 63; NOS, 63; system diagnostics, 63 specifications: physical and operating, 62; processor, 64 standby mode: effects, 23 stargazer card, 39; installing, 40; location, 39 status LEDs: HDD activity, 59; LAN, 60; optical drive activity, 58; power/system health, 59; system board LEDs, 60 storage controller, 62 super I/O chipset, 62 symbols on equipment, 21 system board: components, 57; configuration, 32; dimensions, 63; layout, 57; LEDs, 60; part number, 17; platform, 63 system covers: access panel, 23; front bezel, 24 system fan: installing, 43; part number, 17; removing, 43; replacement warning, 43 system health: hardware monitoring chipset, 62 system LEDs. See status LEDs system structure: front panel, 56; rear panel, 56; system board, 57 T thermal grease: caution, 34 thermal patch, 33 thermal solution, 62 U uninterruptible power supply. See UPS UPS, 23 USB/Power LED cable: part number, 18 V VGA controller, 62 W warnings: battery replacement, 41; component-level repairs, 21; hot surface, 23; improper repairs, 21; personal injury, 23; PSU replacement, 42; system fan replacement, 43; technician notes, 21 weight: basic configuration, 63; full configuration, 63 width, 63 work area recommendations, 21

Index 69


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