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What information should I record for future reference for my HP Photosmart M417/M517 camera?
For future reference, please enter the following information:
Model Number (on the front of the camera)
Serial Number (10-digit number on the bottom of the camera)
Date the camera was purchased
How should I recycle my HP Photosmart M417/M517 camera in the European Union?
To preserve the environment, this product must be recycled after its useful life as required by law. The symbol (a crossed-out wheeled bin) indicates that this product may not be disposed in the general trash. Please return the product for proper recovery/disposal to the authorized collection location nearest to you. For more information regarding return and recycling of HP products generally, please visit: http://www.hp.com/hpinfo/globalcitizenship/environment/recycle/index.html
What is HP adaptive lighting technology?
HP adaptive lighting technology automatically brings out details lost in shadows. You can find more information on page 51 of the User’s Manual.
How does in-camera red-eye removal work?
In-camera red-eye removal identifies and removes red eyes from the subjects in still images that were taken with a flash. You can find more information on page 68 of the User’s Manual.
What are the 7 shooting modes?
The camera offers 7 preset shooting modes for best exposure for common picture scenes. You can find more information on page 42 of the User’s Manual.
What is HP Instant Share?
HP Instant Share allows you to easily select still images in your camera to be automatically sent to a variety of destinations such as e-mail addresses, web pages, or a printer the next time your camera is connected to a computer. Your recipients can then view your images without the burden of large file attachments. You can find more information on page 71 of the User’s Manual.
How does Direct Print work?
Direct print allows you to print directly from your camera to any PictBridge-certified printer without having to connect to your computer. You can find more information on page 81 of the User’s Manual.
What is On-camera Help?
On-camera Help provides on-screen instructions for help on using camera features when you don’t have the manual with you.
How do I attach the wrist strap to the camera?
Attach the wrist strap to the wrist strap mount on the side of the camera as shown in the diagram in the User’s Manual. (The diagram shows threading the small loop of the strap through the mount and then passing the larger part of the strap through the small loop.)
How do I install the batteries?
1. Open the Battery/Memory card door on the side of the camera by sliding the door toward the bottom of the camera.
2. Insert the batteries as indicated inside the door.
3. Close the Battery/Memory card door by pushing the door down and sliding the door toward the top of the camera until the door latches.
For the performance of Alkaline, Lithium, and NiMH batteries when used with this camera, see Performance per Battery Type on page 148. For hints on optimizing battery performance, see Appendix A, Managing Batteries, starting on page 145.
TIP: You can also use an optional HP AC power adapter to power the camera. If you use rechargeable NiMH batteries, you can recharge the batteries in the camera using the optional HP AC power adapter or the optional HP Photosmart M-series dock, or recharge the batteries separately in the optional HP Photosmart Quick Recharger. For more information, see Appendix B, Purchasing Camera Accessories, starting on page 155.
How do I turn on the camera?
Turn the camera on by sliding the ON/OFF switch to the right and then releasing it.
The lens extends and the Power light to the left of the ON/OFF switch turns on solid green. The HP logo also displays on the Image Display as the camera powers up.
How do I choose the language when I first turn on the camera?
The first time you turn the camera on, you are prompted to choose a language.
1. Scroll to the language that you want by using the Up/Down buttons on the Controller.
2. Press the Menu/OK button to select the highlighted language.
TIP: If you need to change the language later, you can do this with the Language setting in the Setup menu. See Language on page 92 of the User’s Manual.
How do I set the region on the camera?
After choosing a language, you are prompted to choose the continent where you live. The Language and Region settings determine the defaults for the date format and the format of the video signal for displaying camera images on a television (see TV Configuration on page 91 of the User’s Manual).
1. Scroll to the region that you want by using the Up/Down buttons on the Controller.
2. Press the Menu/OK button to select the highlighted region.
How do I set the date and time on the camera?
The camera has a clock that records the date and time at which you take each picture. This information is recorded in the image properties, which you can see when viewing the image on your computer. You can also choose to have the date and time imprinted on the image (see Date & Time Imprint on page 53 of the User’s Manual).
1. The first item highlighted is the date and time format. If you want to change the format, use the Up/Down buttons. If the date and time format is correct, press the Right button to move to the Date.
2. Adjust the highlighted selection using the Up/Down buttons.
3. Press the Left/Right buttons to move to the other selections.
4. Repeat steps 2 and 3 until the date and time are set correctly.
5. Press the Menu/OK button when you have entered the proper values for the date and time. A confirmation screen appears, asking if the correct date and time have been set. If the date and time are correct, press the Menu/OK button to select Yes.
If the date and time are incorrect, press the Down button to highlight No, and then press the Menu/OK button. The Date & Time screen appears again. Repeat steps 1 through 4 to set the correct date and time.
TIP: If you need to change the date and time settings later, you can do this with the Date & Time setting in the Setup Menu. See Date & Time on page 89 of the User’s Manual.
How do I install and format a memory card?
Your camera contains internal memory. However, you can use a memory card (purchased separately). For more information about supported memory cards, see Storage on page 166 of the User’s Manual.
To install a memory card:
1. Turn off the camera and open the Battery/Memory card door on the side of the camera.
2. Insert the memory card in the small slot above the batteries, with the notched side of the card going in first, as shown. Make sure the memory card snaps into place.
3. Close the Battery/Memory card door and turn on the camera.
To help prevent corrupted cards and images, you should format memory cards before you use them for the first time, as follows:
1. Press the Menu/OK button, then use the Right button to move to the Playback Menu (triangle icon).
2. Press the Down button to highlight Delete, and then press the Menu/OK button to display the Delete sub-menu.
3. Use the Down button to highlight Format Card, and then press the Menu/OK button to display the Format Card confirmation screen.
4. Press the Down button to highlight Yes, and then press the Menu/OK button to format the card.
Formatting Card… appears in the Image Display while the camera is formatting the memory card. When the camera has completed the formatting, the Total Images Summary screen is displayed.
NOTE: When you install a memory card in the camera, all new images and video clips will be stored on the card. To use internal memory and view images stored there, remove the memory card. You can also transfer images from the internal memory to the memory card (see Move Images to Card on page 93 of the User’s Manual).
How do I remove the memory card?
To remove the memory card from the camera, first turn the camera off. Then open the Battery/Memory card door, press down on the top edge of the memory card, and it will spring outward from the slot.
How do I install the HP Image Zone software on Windows?
The HP Image Zone software allows you to transfer images from the camera, and then view, edit, print, or e-mail them. It also allows you to configure the HP Instant Share Menu on the camera.
NOTE: If you do not install the HP Image Zone software, you can still use the camera, but certain features will be affected. For details, see Using Your Camera without Installing the HP Image Zone Software on page 99 of the User’s Manual.
NOTE: If you have trouble installing or using the HP Image Zone software, see the HP Customer Support website: http://www.hp.com/support for more information.
To install the HP Image Zone software successfully on Windows, your computer must have a minimum of 64MB of RAM, Windows 2000, XP, 98, 98 SE, or Me, and Internet Explorer 5.5 Service Pack 2 or higher. Internet Explorer 6 is recommended. If your computer meets these requirements, the installation process automatically installs either the full version of the HP Image Zone Software, or the HP Image Zone Express version. HP Image Zone Express lacks some features contained in the full version. For details, see HP Image Zone Software on page 96 of the User’s Manual.
1. Close all programs and temporarily disable any virus protection software running on your computer.
2. Insert the HP Image Zone software CD into the CD drive of your computer and follow the on-screen instructions. If the installation screen does not appear, click Start, click Run, type D:\Setup.exe, where D is the letter of your CD drive, then click OK.
3. When the HP Image Zone software has finished installing, re-enable the virus protection software you disabled in step 1.
How do I install the HP Image Zone software on Macintosh?
The full version of the HP Image Zone software is always installed on Macintosh computers.
1. Close all programs and temporarily disable any virus protection software running on your computer.
2. Insert the HP Image Zone software CD into the CD drive of your computer.
3. Double-click the CD icon on the computer desktop.
4. Double-click the installer icon, and then follow the on-screen instructions to install the software.
5. When the HP Image Zone software has finished installing, re-enable the virus protection software you disabled in step 1.
How do I view the User’s Manual on the CD?
Copies of this User’s Manual in different languages are located on the HP Image Zone software CD. To view the User’s Manual:
1. Insert the HP Image Zone software CD into the CD drive of your computer.
2. On Windows: Click View User’s Manual on the Main page of the CD installation screen.
On Macintosh: Look in the readme file in the docs folder of the HP Image Zone software CD to locate the User’s Manual in your language.
What are the functions of the parts on the top of the camera?
| # | Name | Description |
|---|---|---|
| 1 | Shutter button (pages 31, 33 of User’s Manual) | • Focuses and takes a picture. • Records audio clips. |
| 2 | Video button (page 33 of User’s Manual) | Starts and stops recording a video clip. |
What are the functions of the parts on the back and right side of the camera?
| # | Name | Description |
|---|---|---|
| 1 | Power light | • Solid—Camera is on. • Blinking rapidly—Camera is shutting down due to lack of battery power. • Blinking slowly—Camera is charging the batteries using the optional HP AC power adapter. • Off—Camera is off. |
| 2 | ON/OFF switch (page 12 of User’s Manual) | Turns the camera power on and off. |
| 3 | Zoom lever (page 38 of User’s Manual) | • Zoom Out (Tree icons)—While taking still pictures, zooms out the lens to the wide angle position. • Thumbnails (Grid icon)—While in Playback, allows you to view still images and the first frames of video clips arranged in a matrix of nine thumbnail images per screen. • Zoom In (Single tree icon)—While taking still pictures, zooms in the lens to the telephoto position. • Magnify (Magnifying glass icon)—While in Playback, allows you to magnify a still image. |
| 4 | Wrist strap mount (page 10 of User’s Manual) | Allows you to attach a wrist strap to the camera. |
| 5 | Memory light | • Blinking rapidly—Camera is writing to either the internal memory or an optional memory card that is installed. • Off—Camera is not writing to memory. |
| 6 | Battery/Memory card door (page 11 of User’s Manual) | Allows access to insert and remove the batteries and an optional memory card. |
| 7 | Menu/OK button (pages 47, 65 of User’s Manual) | Allows you to display the Capture and Playback menus, select menu options, and confirm certain actions on the Image Display. |
| 8 | Controller with Up/Down and Left/Right buttons | Allows you to scroll through menus and images on the Image Display. |
| 9 | Image Display (page 34 of User’s Manual) | Allows you to frame pictures and video clips using Live View and review them afterward in Playback, and to view all the menus. |
| 10 | HP Instant Share/Print button (page 71 of User’s Manual) | Turns the HP Instant Share Menu on and off on the Image Display. |
| 11 | Timer/Burst button (pages 44, 46 of User’s Manual) | Allows you to select between the Normal, Self-Timer, Self-Timer – 2 Shots, and Burst settings. |
| 12 | MODE button (page 42 of User’s Manual) | Allows you to select between different shooting modes for taking still pictures. |
| 13 | Flash button (page 40 of User’s Manual) | Allows you to select between the different flash settings. |
| 14 | Viewfinder (page 31 of User’s Manual) | Allows you to frame the subject of your pictures or video clips. |
| 15 | Viewfinder lights | • Solid red (Video camera icon)—Video is recording. • AF solid green—When you press the Shutter button halfway down, this light turns on solid when the camera is ready to take a picture (auto exposure and auto focus are locked, and the flash is ready). Or, when you press the Shutter button all the way down to take a picture, this light turns on solid to indicate that auto exposure and auto focus were successful. • AF blinking green—When you press the Shutter button halfway down or all the way down, either a focus warning occurred, the flash is still charging, or the camera is still processing a picture. • Both Video camera icon and AF blinking—An error has occurred that prevents the camera from taking the picture. |
| 16 | Live View button (page 34 of User’s Manual) | • Turns Live View on and off on the Image Display. • If the Image Display is off but the camera is on, allows you to turn the Image Display on. • If a menu is open in the Image Display, allows you to close the menu. |
| 17 | Playback button (page 59 of User’s Manual) | • Turns Playback on and off on the Image Display. • Allows you to access the on-camera demo (see page 29 of User’s Manual). |
What are the functions of the parts on the front, left side, and bottom of the camera?
| # | Name | Description |
|---|---|---|
| 1 | Microphone (page 32 of User’s Manual) | Records audio clips that are attached to still images and the audio portion of video clips. |
| 2 | Self-Timer/Video light (page 44 of User’s Manual) | Blinks during the countdown before taking a picture or recording video when the camera is set to Self-Timer or Self-Timer – 2 shots. Also turns on solid when recording video. |
| 3 | Flash (page 40 of User’s Manual) | Provides additional light to improve picture-taking. |
| 4 | DC IN Power adapter connector | Allows you to connect an optional HP AC power adapter to the camera to either operate the camera without batteries, or recharge NiMH rechargeable batteries in the camera. |
| 5 | USB connector (pages 79, 81 of User’s Manual) | Allows you to connect a USB cable from the camera to a USB-enabled computer or any PictBridge-certified printer. |
| 6 | Camera dock connector (page 155 of User’s Manual) | Allows you to connect the camera to the optional Photosmart M-series dock. |
| 7 | Tripod mount | Allows you to mount the camera on a tripod. |
What are the main camera states?
Your camera has two main states:
• Capture—Allows you to take still pictures and record video clips. For information about using Capture, see Chapter 2, Taking Pictures and Recording Video Clips, starting on page 31 of the User’s Manual.
• Playback—Allows you to review the still images and video clips that you capture. For information about using Playback, see Chapter 3, Reviewing Images and Video Clips, starting on page 59 of the User’s Manual.
Each of these states has an associated menu that you can use to adjust camera settings or perform tasks in that state.
How do I access and navigate camera menus?
Your camera has five menus that, when accessed, appear in the Image Display on the back of the camera.
To access the menus, press the Menu/OK button, then use the Left/Right buttons to move to the menu you want. To select a menu option, use the Up/Down buttons to highlight it, then press the Menu/OK button to display the menu option’s sub-menu and modify the settings.
TIP: In the Capture and Setup Menus, you can modify settings by highlighting the menu option and using the Left/Right buttons to change the setting.
To exit a menu, you can do one of the following:
• Press the Live View or Playback button.
• Use the Up/Down buttons to scroll to the menu tabs at the top of the screen. You can then select another menu by using the Left/Right buttons, or you can press the Menu/OK button to exit the menus and return to Live View or Playback.
• Use the Up/Down buttons to scroll to the EXIT menu option and press the Menu/OK button.
What can I do with the Capture Menu?
The Capture Menu (camera icon) lets you specify settings for taking a picture such as image quality, special lighting and exposure, ISO speed, color settings, and imprinting the date and time on the images. For information about using this menu, see Using the Capture Menu on page 47 of the User’s Manual.
What can I do with the Playback Menu?
The Playback Menu (play icon) lets you remove red eye from images taken with a flash, rotate images, add audio, and delete images from the internal memory or optional memory card. For information about using this menu, see Using the Playback Menu on page 65 of the User’s Manual.
What can I do with the HP Instant Share Menu?
The HP Instant Share Menu (envelope icon) lets you select images to be sent to printers, e-mail addresses, and other online services. For information about using this menu, see Using the HP Instant Share Menu on page 72 of the User’s Manual.
NOTE: To use the HP Instant Share Menu to send images to destinations other than printers (such as e-mail addresses or online services), you must first set up the menu. See Setting Up Online Destinations in the Camera on page 74 of the User’s Manual.
What can I do with the Setup Menu?
The Setup Menu (wrench icon) lets you modify configuration settings such as display brightness, date and time, language, and TV configuration, among others. It also allows you to move images from the internal memory to an optional memory card. For information about using this menu, see Chapter 6, Using the Setup Menu, starting on page 85 of the User’s Manual.
What is the Help Menu for?
The Help Menu (question mark icon) provides helpful information and tips on topics such as battery life, camera buttons, recording audio, reviewing images you have taken, and other useful topics. Use this menu when you do not have your User’s Manual with you.
What information does the Camera Status Screen show?
A status screen appears for a few seconds in the Image Display any time you press the Flash, MODE, or Timer/Burst buttons either when you are in Playback or when a menu is displayed.
The top of the screen shows the name of the current setting selected. Beneath that, icons for the current flash, shooting mode, and timer/burst settings are shown, with the icon for the button that was just pressed highlighted. The bottom of the screen shows whether a memory card is installed (indicated by the SD icon), low battery indicator (see Power Indicators on page 150 of the User’s Manual), the number of pictures remaining, and the Image Quality setting (indicated in the example by the 5MP).
NOTE: The status screen does not display any time Live View is on, except when the Capture Menu is also displayed. Instead, the icon for the new flash, shooting mode, or timer/burst setting displays in the Live View screen.
How can I restore previous camera settings?
The flash, shooting mode, and timer/burst settings, as well as some of the Capture Menu settings that you set, reset to their default values after you turn the camera off. However, you can restore your settings from the last time the camera was on by holding down the Menu/OK button while turning the camera on. The icons for the restored settings are then displayed in the Live View screen.
How do I view the on-camera demo?
This camera has a slideshow of its major features. You can display the slideshow at any time by holding down the Playback button for approximately three seconds. The Image Display will go black for a moment before the slideshow starts. To exit the slideshow at any time, press the Menu/OK button.
How do I take still pictures?
You can take a picture almost any time the camera is on, regardless of what is being shown on the Image Display. For example, if a menu is currently displayed when you press the Shutter button, the menu will be canceled, and the camera will take a picture. To take a still picture:
1. Frame the subject for your picture in the viewfinder.
2. Hold the camera steady and press the Shutter button on the top of the camera halfway down. The camera measures and locks the focus and exposure. The focus brackets in the Image Display turn solid green when focus is locked (see Obtaining Optimum Focus on page 35 of the User’s Manual for details).
3. Press the Shutter button all the way down to take the picture. The camera beeps after taking the picture.
TIP: Hold the camera with both hands to reduce camera shake when pressing the Shutter button.
After a picture is taken, the image appears for several seconds on the Image Display. This is called Instant Review. You can delete the image during Instant Review by pressing the Left button, then selecting This Image in the Delete sub-menu.
How do I record audio with still pictures?
There are two ways to attach an audio clip to a still picture:
• Record the audio while you are taking the picture, as explained in this section. You will not be able to use this method when using the Self-Timer or Burst settings.
• Add an audio clip to the picture later, or replace the audio clip that was captured when the picture was taken. For details on how to do this, see Record Audio on page 69 of the User’s Manual.
To record audio while taking a picture:
1. After you have pressed the Shutter button to take a picture, continue holding it down to record the audio clip. A microphone icon and audio counter appear on the Image Display during recording.
2. To stop recording audio, release the Shutter button; otherwise, the audio will continue recording until the camera runs out of memory. The camera will discard any audio clip that is less than 2 seconds long.
To delete or record a new audio clip, use the Record Audio option in the Playback menu. See Record Audio on page 69 of the User’s Manual.
To hear audio clips that have been attached to your still images, transfer them to your computer and use the HP Image Zone software. If you have an optional HP Photosmart M-series dock, you can also review the audio clips by connecting the camera to a TV via the camera dock. To do this, see the dock User’s Manual for instructions.
How do I record video clips?
NOTE: Zoom is not available while recording video clips.
1. Frame the subject for your video in the viewfinder.
2. To start recording video, press and release the Video button on the top of the camera. If Live View is on, a video icon, REC, a video counter, and a message instructing how to end the video appear on the Image Display. The video camera viewfinder light on the back of the camera and the Self-Timer/Video light on the front of the camera turn on solid red.
3. To stop recording video, press and release the Video button again; otherwise, the video will continue recording until the camera runs out of memory.
After recording has stopped, the last frame of the video clip appears for several seconds on the Image Display. This is called Instant Review. You can delete the video clip during Instant Review by pressing the Left button, then selecting This Image in the Delete sub-menu.
TIP: A video clip includes audio. To hear the audio portion of your video clips, transfer them to your computer and use the HP Image Zone software. If you have an optional HP Photosmart M-series dock, you can also review the audio portion of your video clips by connecting the camera to a TV via the camera dock. To do this, see the dock User’s Manual for instructions.
How do I use Live View?
The Image Display allows you to frame pictures and video clips using Live View. To activate Live View from the menus or when the Image Display is off, press the Live View button (camera icon with an LCD screen). To turn off Live View, press the Live View button again.
TIP: Using Live View increases the rate of battery drain. To conserve battery power, use the viewfinder instead.
The following table describes the information that is displayed in the Live View screen of the Image Display when the camera settings are at their default values and an optional memory card is installed in the camera. If you change other camera settings, icons for those settings will also be displayed in the Live View screen.
| # | Icon | Description |
|---|---|---|
| 1 | (Battery icon) | Power indicator, such as this low battery level indicator (see Power Indicators on page 150 of User’s Manual) |
| 2 | SD | Indicates that a memory card is installed in the camera |
| 3 | 12 (example) | Remaining pictures count (actual number depends on the current Image Quality setting and how much space remains in memory) |
| 4 | 5MP (example) | Image Quality setting (default is 5MP) |
| 5 | [ ] | Focus brackets (see the next section, Focusing the Camera) |
How does the camera focus?
The focus brackets in the Live View screen show the focus region for the still picture you are taking or the video clip you are recording. When you press the Shutter button halfway down to take a still picture, the camera automatically measures and locks the focus and exposure in the focus region. The focus brackets in the Live View screen turn green when the camera has found and locked the focus and exposure. This is called auto focus.
How do I obtain optimum focus?
When you have set the camera to any of the shooting modes other than Macro (see Using the Shooting Modes on page 42 of the User’s Manual), the camera will attempt to auto focus using the normal focus range of 50 cm (20 in) to infinity. However, when the camera cannot focus in these shooting modes, one of the following occurs:
• The AF viewfinder light will blink green and the focus brackets in Live View will turn red. If you press the Shutter button all the way down, the camera will still take the picture, but the picture may be out of focus. To focus the picture, release the Shutter button, re-frame the subject for your picture, and then press the Shutter button halfway down again. If the AF viewfinder light continues to blink green and the focus brackets continue to turn red after several tries, there may not be enough contrast or light in the focus region. Try using a technique called Focus Lock to focus on a higher-contrast or brighter object about the same distance away, and then, without releasing the Shutter button, point the camera at the subject you were originally trying to photograph (see Using Focus Lock on page 37 of the User’s Manual). You can also simply turn on more light, if that is possible.
• The AF viewfinder light will blink green, the focus brackets will turn red, and the Macro icon (flower) will blink in the Live View screen. In this case, the camera detects that the focus is closer than the normal range. The camera will still take the picture, but the picture may be out of focus. To focus the picture, either move farther away from the subject you are trying to photograph, or set the camera to the Macro shooting mode (see Using the Shooting Modes on page 42 of the User’s Manual).
If the camera is set to the Macro shooting mode and the camera cannot focus, the Live View screen displays a blinking Macro icon, an error message, and the focus brackets turn red. Both viewfinder lights will also blink. In these cases, the camera will not take the picture.
If the subject for the picture is not within the Macro range (10 to 80 cm or 4 to 32 in), either move farther away from or closer to the subject, or set the camera to a shooting mode other than Macro (see Using the Shooting Modes on page 42 of the User’s Manual).
How do I use Focus Lock?
Focus Lock allows you to focus on a subject that is not in the center of the picture, or to capture action shots more quickly by pre-focusing in the area where the action will occur. You can also use Focus Lock to help achieve focus in low light or low contrast situations.
1. Frame the subject for your picture within the focus brackets.
2. Press the Shutter button halfway down to lock the focus and exposure.
3. Continue to hold the Shutter button halfway down while you re-frame or adjust your subject for proper positioning.
4. Press the Shutter button all the way down to take the picture.
How do I use optical zoom?
Optical zoom works like the zoom on a traditional film camera, where physical lens elements move inside the camera to make the subject of your picture appear closer.
Press Zoom Out (multiple trees icon) and Zoom In (single tree icon) on the Zoom lever to move the lens between wide angle (1x) and telephoto (3x) positions.
NOTE: Optical zoom is not available while recording video clips.
The more you zoom in on the subject of your picture, the more small movements of the camera are magnified. This is called camera shake. So, especially at full telephoto zoom (3x), you must hold the camera steady in order to take a picture that is not blurry. If an icon of a shaking hand appears in the Live View screen, you should hold the camera steadier, such as closer to your body or against a steady object, or set the camera on a tripod or stable surface; otherwise, the picture will likely be blurry.
How do I use digital zoom?
Unlike optical zoom, digital zoom uses no moving lens parts. The camera essentially crops the image to give an appearance of the subject of the picture being an additional 1.05x to 7x larger on the HP Photosmart M417, and 1.05x to 8x larger on the HP Photosmart M517.
1. Press Zoom In (single tree icon) on the Zoom lever to optically zoom in to the maximum level, then release the button.
2. Press Zoom In again and continue to press it until you reach the desired size in the Image Display. A yellow frame surrounds the area of the image that will be captured, and the image enlarges in the yellow frame. The resolution number on the right side of the screen also becomes smaller as you digitally zoom. For example, 4.3MP appears in place of 5MP, indicating that the image is being reduced to a size of 4.3 Megapixels.
3. When the image is at the desired size, press the Shutter button halfway down to lock focus and exposure, and then press it all the way down to take the picture.
To turn digital zoom off and return to optical zoom, press Zoom Out (multiple trees icon) on the Zoom lever until digital zooming stops. Release Zoom Out, and then press it again.
NOTE: Digital zoom is not available while recording video clips.
NOTE: Digital zoom reduces the resolution of an image, so your picture will tend to be more grainy than the same image taken with optical zoom. If you intend to e-mail an image or post it to a website, this loss of resolution will probably not be noticeable; but in situations where you need higher quality (such as for printing), limit the use of digital zoom. It is also recommended that you use a tripod to hold the camera steady when using digital zoom.
How do I set the flash?
The Flash button (lightning bolt icon) allows you to cycle through the flash settings on the camera. To change the flash setting, press the Flash button until the desired setting appears on the Image Display. The following table describes each of the flash settings on the camera.
| Setting | Icon | Description |
|---|---|---|
| Auto Flash | A with lightning bolt | The camera measures the light level and uses the flash if necessary. |
| Red-Eye | Eye icon with A and lightning bolt | The camera measures the light level and uses the flash with red-eye reduction if necessary (see Red Eye on page 41 of the User’s Manual for a description of red-eye reduction). |
| Flash On | Lightning bolt | The camera always uses flash. If the light is behind your subject, you can use this setting to increase the light on the front of your subject. This is called fill-flash. |
| Flash Off | Lightning bolt with a strikethrough | The camera will not use flash, no matter the lighting conditions. Use this setting to capture poorly lit subjects that are beyond the flash range. Exposure times may be increased when using this setting, so you should use a tripod to avoid blurry pictures from camera shake. |
| Night | Moon and person icon with lightning bolt | The camera uses the flash with red-eye reduction if necessary to illuminate objects in the foreground (see Red Eye on page 41 of the User’s Manual for a description of red-eye reduction). The camera then continues to expose as if the flash had not been used, to gather the light in the background. Exposure time may be increased when using this setting; therefore, you should use a tripod or set the camera on a stable surface to avoid camera shake. |
If the flash setting is anything other than the default Auto Flash setting, the icon for the setting (in the previous table) will appear in the Live View screen. The new setting remains in effect until it is changed again or until the camera is turned off. The flash setting resets to the default Auto Flash setting when you turn the camera off.
NOTE: The flash is not available with the Burst setting, Fast Shot shooting mode, nor while recording video clips.
TIP: To restore the flash setting to what it was when you last turned the camera off, hold down the Menu/OK button as you turn the camera back on.
What is Red Eye and how does red-eye reduction work?
The red-eye phenomenon is caused by light from the flash reflecting off the subjects’ eyes, which sometimes makes a human’s eyes appear red or an animal’s eyes appear green or white in the captured image. When you use a flash setting with red-eye reduction, the camera flashes quickly multiple times to minimize the subject’s pupils, thus reducing the effect of the red-eye phenomenon, before the camera uses the main flash. It will take longer to take a picture using red-eye reduction, because the shutter is delayed for the additional flashes. Therefore, make sure your subjects wait for the additional flashes.
TIP: You can also remove red eyes in pictures you have already taken. See Remove Red Eyes on page 68 of the User’s Manual.
How do I use the shooting modes?
Shooting modes are pre-defined camera settings that are optimized for taking still pictures of certain scene types to give you better results. In each shooting mode, the camera selects the best settings, such as the ISO speed, F-number (aperture), and shutter speed, optimizing them for the particular scene or situation.
To change the shooting mode, press the MODE button on the back of the camera until the desired shooting mode appears on the Image Display. The following table describes each of the shooting mode settings on the camera.
| Setting | Icon | Description |
|---|---|---|
| Auto Mode | (No specific icon shown, implies default) | Use Auto Mode when you need to take a good shot quickly, and do not have time to select a special shooting mode on the camera. Auto Mode works well for most shots in normal situations. The camera automatically selects the best F-number (aperture) and shutter speed for the scene. |
| Macro | Flower | Use Macro mode to take close-up pictures of subjects less than 80 cm (32 in) away. In this mode, auto focus has a distance range of 10 to 80 cm (4 to 32 in), and the camera will not take a picture if it cannot find focus (see Focusing the Camera on page 35 of the User’s Manual). It is recommended that you not use zoom while in the Macro shooting mode. |
| Fast Shot | Running person with lines | Use Fast Shot mode in bright light conditions when the subject is moderate to long distances away. The camera uses a fixed focus instead of auto focus, allowing you to take pictures very quickly. |
| Action | Running person | Use Action mode to capture sporting events, moving cars, or any scene where you want to stop the action. The camera uses fast shutter speeds and higher ISO speeds to stop motion. |
| Portrait | Person icon | Use Portrait mode for pictures that have one or more people as their primary subject. The camera combines a smaller F-number to blur the background, with lower sharpness for a more natural effect. |
| Landscape | Mountain icon | Use Landscape mode to capture scenes with deep perspective, such as mountains or city skylines, when you want the foreground and the background to be in focus. The camera combines a higher F-number for better depth of field with higher sharpness for a more vivid effect. |
| Beach & Snow | Sun with palm tree / Snowflake | Use Beach & Snow mode to capture bright outdoor scenes and balance out harsh lighting. |
If the shooting mode setting is anything other than the default Auto Mode setting, the icon for the setting will appear in the Live View screen. The new setting remains in effect until it is changed again or until the camera is turned off. The shooting mode setting resets to the default Auto Mode setting when you turn the camera off.
NOTE: The shooting mode does not apply when you are recording video clips.
TIP: To restore the shooting mode setting to what it was when you last turned the camera off, hold down the Menu/OK button as you turn the camera back on.
How do I use the Self-Timer settings?
1. Secure the camera to a tripod or set it on a stable surface.
2. Press the Timer/Burst button (clock icon) until Self-Timer (clock icon) or Self-Timer – 2 Shots (clock icon with ‘2’) appears in the Image Display. The icon for the self-timer setting will appear in the Live View screen.
3. Frame the subject in either the viewfinder or in Live View. (See Using Live View on page 34 of the User’s Manual.)
4. The next steps depend on whether you are capturing stills or video clips.
For Still Pictures:
a. Press the Shutter button halfway down. The camera measures and then locks the focus and exposure. The camera will hold these settings until it takes the picture.
b. Press the Shutter button all the way down. If Live View is on, a 10-second countdown appears on the Image Display. The Self-Timer/Video light on the front of the camera then blinks for 10 seconds before the camera takes the picture. If you set the camera to Self-Timer – 2 Shots, after the first picture is taken, the Self-Timer/Video light blinks for a few more seconds until the second picture is taken.
TIP: If you immediately press the Shutter button all the way down, the camera will lock the focus and exposure just before the end of the 10-second countdown. This is useful when one or more subjects will be entering the picture during the 10-second countdown period.
TIP: You cannot record audio with a still picture when using the self-timer settings, but you can add an audio clip later (see Record Audio on page 69 of the User’s Manual).
For Video Clips:
To start recording video, press the Video button and then release it. If Live View is on, a 10-second countdown appears on the Image Display. The Self-Timer/Video light on the front of the camera then blinks for 10 seconds before the camera starts recording the video.
To stop recording the video clip, press the Video button again; otherwise, the video will continue recording until the camera runs out of memory.
NOTE: With either the Self-Timer or the Self-Timer – 2 Shots setting, only one video clip is recorded after the 10-second countdown.
The self-timer setting resets to the default Normal setting after the picture is taken or the video clip is recorded.
TIP: If you are taking pictures in low light, you can use the self-timer setting to help you take good pictures. Set the camera on something sturdy, such as a tripod, and frame your picture. Then, carefully press the Shutter button all the way down and remove your hand from the camera. The camera will take the picture 10 seconds later rather than when you press the shutter button. This will eliminate any possibility of you shaking the camera when the picture is taken.
TIP: To restore the self-timer setting to what it was when you last turned the camera off, hold down the Menu/OK button as you turn the camera back on.
How do I use the Burst setting?
Burst allows you to take up to 4 still pictures as quickly as possible. The camera then continues taking burst pictures at a slower rate until you release the Shutter button or the camera runs out of memory.
1. Press the Timer/Burst button (multiple frames icon) until Burst appears in the Image Display.
2. Frame the subject in either the viewfinder or in Live View. (See Using Live View on page 34 of the User’s Manual.)
3. Press the Shutter button all the way down and hold it. The camera takes 4 pictures as quickly as possible and continues taking burst pictures until you release the Shutter button or the camera runs out of memory.
The Image Display remains off during the burst capture. After the burst pictures have been taken, each image appears one at a time on the Image Display.
When Burst is selected, the Burst icon (multiple frames) will appear in the Live View screen. The burst setting remains in effect until it is changed again or until the camera is turned off. The camera resets to the default Normal burst setting when you turn the camera off.
NOTE: The burst setting is not available while recording video clips. You also cannot record audio when using the burst setting, but you can add an audio clip later (see Record Audio on page 69 of the User’s Manual). Also, the flash is not available while using the burst setting.
TIP: To restore the timer/burst setting to what it was when you last turned the camera off, hold down the Menu/OK button as you turn the camera back on.
How do I use the Capture Menu?
The Capture Menu allows you to adjust various camera settings that affect the characteristics of the images and video clips you capture with your camera.
1. To display the Capture Menu, press the Live View button (camera with LCD icon), and then press the Menu/OK button. If Live View is already on, simply press the Menu/OK button.
2. Use the Up/Down buttons to scroll through the Capture Menu options.
3. Either press the Menu/OK button to select a highlighted option and display its sub-menu, or use the Left/Right buttons to change the setting for the highlighted option without going to its sub-menu.
4. Within a sub-menu, use the Up/Down buttons and then the Menu/OK button to change the setting for the Capture Menu option.
5. To exit the Capture Menu, press the Live View button. For other ways to exit a menu, see Camera Menus on page 26 of the User’s Manual.
TIP: Some Capture Menu settings that you change from their default values reset to their default settings when you turn the camera off. To restore Capture Menu settings to what they were when you last turned the camera off, hold down the Menu/OK button as you turn the camera back on.
How can I get help for Capture Menu options?
Help… is the last option in each of the sub-menus within the Capture Menu. The Help… option provides information about that Capture Menu option and its settings. For example, if you press the Menu/OK button when Help… is highlighted in the White Balance sub-menu, the White Balance Help screen is displayed, as shown.
Use the Up/Down buttons to scroll through the Help screens. To exit the Help and return to the particular sub-menu within the Capture Menu, press the Menu/OK button.
How do I set the Image Quality?
This setting allows you to set the resolution and JPEG compression of the still images you capture with your camera. The Image Quality sub-menu has five settings.
1. In the Capture Menu (page 47 of User’s Manual), select Image Quality.
2. In the Image Quality sub-menu, use the Up/Down buttons to highlight a setting.
3. Press the Menu/OK button to save the setting and return to the Capture Menu.
The following table explains the Image Quality settings in more detail:
| Setting | Description |
|---|---|
| 5MP Best | Images will be full resolution and have the lowest compression. This setting produces very high quality images, with greater color accuracy, but uses the most memory. This setting is recommended if you plan to print images to a size larger than 297 by 420 mm (11 by 17 in). |
| 5MP | Images will be full resolution and have medium compression. This setting produces high quality images, but uses less memory than the 5MP Best setting above. This is the default setting and is recommended if you plan to print images up to a size of 297 by 420 mm (11 by 17 in). |
| 3MP | Images will be approximately 3MP resolution and have medium compression. This is a memory-efficient setting, recommended if you plan to print images up to a size of 210 by 297 mm (8.5 by 11 in). |
| 1MP | Images will be approximately 1MP resolution and have medium compression. This is a memory-efficient setting that produces lower-quality images. This setting is good for images that you want to send via e-mail or post to the Internet. |
| VGA | Images will be 640 by 480 (lowest) resolution and have medium compression. This is the most memory-efficient setting, but produces lower-quality images. This setting is good for images that you want to send via e-mail or post to the Internet. |
The Image Quality setting not only affects the quality of the images but, as a result, also the number of images that can be stored either in the internal memory in the camera or on an optional memory card. For example, the 5MP Best setting results in the highest quality images, but consumes more storage space in memory than the next lower setting, 5MP. Likewise, many more still images can be stored in memory at the 1MP or VGA settings than at 5MP; however, these settings will result in lower-quality images.
The Pictures remaining count at the bottom of the Image Quality sub-menu screen updates when you highlight each setting. See Memory Capacity on page 169 of the User’s Manual for more information about how the Image Quality setting affects the number of images that can be saved in the internal memory in the camera.
The Image Quality setting (in the previous table) will appear in the Live View screen. The new setting remains in effect until it is changed again, even when you turn the camera off.
NOTE: This setting does not apply when recording video clips.
NOTE: When you use digital zoom, the resolution reduces as you zoom in. See Using Digital Zoom on page 38 of the User’s Manual.
What is Adaptive Lighting?
This setting balances the relationship between bright and dark areas in a picture, preserving gentle contrasts but reducing harsh contrasts. Dark areas in the picture are lightened, while brighter areas are left alone.
In what situations is Adaptive Lighting useful?
• Outdoor scenes with a mixture of sun and shade
• Cloudy days when there is a lot of glare from the sky
• Indoor scenes that use flash photography (to soften or even out the effect of the flash)
• Backlit scenes where the subject is too far away for the regular flash to reach
Can Adaptive Lighting be used with or without the flash?
You can use Adaptive Lighting with or without the flash, but it is not recommended as a replacement for the flash.
Does Adaptive Lighting affect exposure settings?
Unlike the flash, Adaptive Lighting does not affect exposure settings, so brightened areas may appear noisy or grainy, and indoor or night images may be blurry if taken without a flash or a tripod.
How do I set Adaptive Lighting?
1. In the Capture Menu, select Adaptive Lighting.
2. In the Adaptive Lighting sub-menu, use the up/down buttons to highlight a setting.
3. Press the Menu/OK button to save the setting and return to the Capture Menu.
What are the settings for Adaptive Lighting?
| Setting | Description |
|---|---|
| Off | The camera will process the image as normal. This is the default setting. |
| On | The camera will gently brighten the dark regions of the image without changing brightly lit areas. |
What happens if the Adaptive Lighting setting is On?
If the new setting is On, the corresponding icon will appear in the Live View screen. The new setting remains in effect until it is changed again, even when you turn the camera off.
Does Adaptive Lighting apply when recording video clips?
NOTE: This setting does not apply when recording video clips.
What is a consideration when Adaptive Lighting is turned on?
NOTE: When Adaptive Lighting is turned on, the camera will take longer to store an image in memory, since the image requires extra processing before storing it.
What does the Color setting control?
This setting allows you to control the color in which your images will be captured. For example, when you set Color to Sepia, your images will be captured in brown colors to make them look aged or old-fashioned.
What is important to note about Black & White or Sepia settings?
NOTE: After you have taken a picture using either the Black & White or Sepia setting, the image cannot be adjusted back to Full Color later.
How do I change the Color setting?
1. In the Capture Menu, select Color.
2. In the Color sub-menu, use the up/down buttons to highlight a setting. The new setting is applied to the Live View screen behind the menu, so you can see the effect each setting will have on the picture.
3. Press the Menu/OK button to save the setting and return to the Capture Menu.
How long does the Color setting remain in effect?
The new setting remains in effect until it is changed again or until the camera is turned off. The Color setting resets to the default Full Color setting when you turn the camera off.
What is Date & Time Imprint?
This setting imprints either the date or the date and time of when the image was captured in the lower left-hand corner of the image. After you select either of the Date & Time Imprint settings, the date or date and time will be imprinted on all subsequent still images that are captured, not to previously captured images.
Can the Date & Time Imprint be removed later?
After you have taken a picture using either the Date Only or Date & Time setting, the date or date and time that is imprinted on the image cannot be removed later.
What is a tip before using the Date & Time Imprint feature?
TIP: Verify that the date and time setting is correct before using this feature.
How do I set the Date & Time Imprint?
1. In the Capture Menu, select Date & Time Imprint.
2. In the Date & Time Imprint sub-menu, use the up/down buttons to highlight a setting.
3. Press the Menu/OK button to save the setting and return to the Capture Menu.
What are the settings for Date & Time Imprint?
| Setting | Description |
|---|---|
| Off | The camera will not imprint a date or date and time on the image. |
| Date Only | The camera will permanently imprint the date in the lower left-hand corner of the image. |
| Date & Time | The camera will permanently imprint the date and time in the lower left-hand corner of the image. |
What happens if a Date & Time Imprint setting other than Off is selected?
If the new setting is anything other than the default Off setting, the icon for the setting will appear in the Live View screen. The new setting remains in effect until it is changed again, even when you turn the camera off.
Does Date & Time Imprint apply when recording video clips?
NOTE: This setting does not apply when recording video clips.
What is EV Compensation?
In difficult lighting conditions, you can use EV (Exposure Value) Compensation to override the automatic exposure setting that the camera makes.
When is EV Compensation useful?
EV Compensation is useful in scenes that contain many light objects (like a white object against a light background) or many dark objects (like a black object against a dark background). Scenes containing many light objects or many dark objects could turn out gray without the use of EV Compensation. For a scene with many light objects, increase the EV Compensation to a positive number to produce a brighter result. For a scene with many dark objects, decrease the EV Compensation to darken the scene to be closer to black.
How do I set EV Compensation?
1. In the Capture Menu, select EV Compensation.
2. In the EV Compensation sub-menu, use the left/right buttons to change the EV setting in 0.5 steps from -2.0 to +2.0. The new setting is applied to the Live View screen behind the menu, so you can see the effect each setting will have on the picture.
3. Press the Menu/OK button to save the setting and return to the Capture Menu.
What happens if the EV Compensation setting is not 0.0?
If the setting is anything other than the default setting of 0.0, the number value will appear in the Live View screen next to the icon. The new setting remains in effect until it is changed again or until the camera is turned off. The EV Compensation setting resets to the default 0.0 setting when you turn the camera off.
What is White Balance?
Different kinds of lighting conditions cast different colors. For example, sunlight is more blue, while indoor tungsten light is more yellow. Scenes dominated by a single color may require an adjustment of the white balance setting to help the camera reproduce colors more accurately and ensure that whites appear white in the final image. You can also adjust the white balance to produce creative effects. For example, using the Sun setting can produce a warmer look to the image.
How do I set White Balance?
1. In the Capture Menu, select White Balance.
2. In the White Balance sub-menu, use the up/down buttons to highlight a setting. The new setting is applied to the Live View screen behind the menu, so you can see the effect each setting will have on the picture.
3. Press the Menu/OK button to save the setting and return to the Capture Menu.
What are the White Balance settings?
| Setting | Description |
|---|---|
| Auto | The camera automatically identifies and corrects for scene illuminance. This is the default setting. |
| Sun | The camera balances color assuming the subject is outdoors under sunny or bright cloudy conditions. |
| Shade | The camera balances color assuming the subject is outdoors in shade, in dark cloudy conditions, or at dusk. |
| Tungsten | The camera balances color based on incandescent or halogen lighting (typically found in homes). |
| Fluorescent | The camera balances color based on fluorescent lighting. |
What happens if the White Balance setting is not Auto?
If the setting is anything other than the default Auto setting, the icon for the setting will appear in the Live View screen. The new setting remains in effect until it is changed again or until the camera is turned off. The White Balance setting resets to the default Auto setting when you turn the camera off.
What is ISO Speed?
This setting adjusts the sensitivity of the camera to light. When ISO Speed is set to the default Auto setting, the camera selects the best ISO speed for the scene.
What is the difference between lower and higher ISO speeds?
Lower ISO speeds will capture the best quality images with the least amount of grain (or noise), but result in slower shutter speeds. If taking a picture in low light conditions without a flash at ISO 100, you may want to use a tripod. In contrast, higher ISO numbers allow faster shutter speeds, and can be used when taking pictures in dark areas without a flash, or when taking pictures of fast moving objects. Higher ISO speeds produce pictures with more grain (or noise).
How do I set ISO Speed?
1. In the Capture Menu, select ISO Speed.
2. In the ISO Speed sub-menu, use the up/down buttons to highlight a setting.
3. Press the Menu/OK button to save the setting and return to the Capture Menu.
What happens if the ISO Speed setting is not Auto?
If the setting is anything other than the default Auto setting, the icon for the setting (as shown in the ISO Speed sub-menu) will appear in the Live View screen. The new setting remains in effect until it is changed again or until the camera is turned off. The ISO Speed setting resets to the default Auto setting when you turn the camera off.
Does ISO Speed setting apply when recording video clips or in certain shooting modes?
NOTE: This setting does not apply when recording video clips, or when the shooting mode is set to Action, Portrait, Landscape, or Fast Shot.
How can I review images and video clips stored in the camera?
You can use Playback to review the images and video clips stored in your camera. When reviewing images in Playback, you can use the Zoom lever to view thumbnails of images, or to magnify images so you can take a closer look at them on the camera. In addition, the Playback Menu allows you to delete images or video clips, record audio to attach to still images, remove red eyes, and rotate images.
How do I activate Playback?
1. There are two ways to activate Playback.
• With the camera turned on, press the Playback button.
• With the camera turned off, hold down the Playback button while also sliding the ON/OFF switch to turn the camera on. This allows you to activate Playback without the camera lens extending.
The most recently taken or reviewed image or video clip appears on the Image Display.
2. Use the left/right buttons to scroll through your images and video clips. Press and hold either of the left/right buttons to scroll faster.
How are video clips displayed in Playback?
You only see the first frame of each video clip, which is indicated by the video icon. Video clips play automatically after the first frame of the video clip has displayed for 2 seconds.
How do I turn off the Image Display after reviewing images and video clips?
To turn off the Image Display after reviewing your images and video clips, press the Playback button again.
How can I hear audio clips attached to still images?
NOTE: To hear audio clips that have been attached to your still images, transfer them to your computer and use the HP Image Zone software. If you have an optional HP Photosmart M-series dock, you can review the audio by connecting the camera to a TV via the camera dock. To do this, see the dock User’s Manual for instructions.
What do the icons and information on the Playback screen mean?
| # | Icon Description | Detailed Description |
|---|---|---|
| 1 | Battery Icon | Displays when battery reaches low power state. |
| 2 | SD Card Icon | Displays only when an optional memory card is installed in the camera. |
| 3 | Playback Scroll Icon (Arrow) | Displays for the first few seconds when you enter Playback to indicate that you can scroll through the images or video clips using the left/right buttons. |
| 4 | HP Instant Share Send Icon (e.g., envelope with a number like 3) | Indicates this image has been selected to be sent to a number of destinations (e.g., 3) using HP Instant Share. |
| 5 | HP Instant Share Print Icon (e.g., printer with a number like 2) | Indicates this image has been selected for printing a number of copies (e.g., 2) using HP Instant Share. |
| 6 | Image Number (e.g., 18 of 43) | Shows the number of this image or video clip out of the total number of images and video clips that are stored in memory. |
| 7 | Time (e.g., 0:29) / Audio Icon (Speaker) / Video Icon (Filmstrip) |
• Shows the recorded length of this audio or video clip (e.g., 0:29). • Indicates this image has an audio clip attached (Speaker icon). • Indicates this is a video clip (Filmstrip icon). |
How do I view the Total Images Summary Screen?
When you press the right button while viewing the last image, the Total Images Summary screen appears showing the number of pictures taken, and the number of pictures remaining.
What information is shown on the Total Images Summary Screen?
Counters indicating the total number of images selected for HP Instant Share (envelope icon) and for printing (printer icon) are shown in the upper left-hand corner of the screen. In addition, icons are shown in the upper right-hand corner of the screen for an optional memory card if installed (indicated by the SD icon) and the power indicator (such as the low battery level indicator).
What is Thumbnail view?
Thumbnail view allows you to view the still images you have taken and the first frames of the video clips you have recorded, arranged in a matrix of nine thumbnail images and video clip frames per screen.
How do I enter Thumbnail view?
1. While in Playback, press Thumbnails (same as Zoom Out) on the Zoom lever. A Thumbnail view of up to nine images and video clip frames appears on the Image Display. A yellow border surrounds the current image or video clip frame.
How do I navigate in Thumbnail view?
2. Use the left/right buttons to scroll horizontally to the previous or next thumbnail.
3. Press the up/down buttons to scroll vertically to the thumbnail directly above or below the current thumbnail.
How do I exit Thumbnail view?
4. Press the Menu/OK button to exit Thumbnail view and return to Playback. The current image or video clip (that was in the yellow border in Thumbnail view) is displayed in full view on the Image Display again.
What icons are displayed at the bottom of each thumbnail?
At the bottom of each thumbnail, an HP Instant Share (envelope) icon signifies that the still image is selected for one or more HP Instant Share destinations, a printer icon signifies that it is selected for printing, a video (filmstrip) icon signifies that this is a video clip, and an audio (speaker) icon signifies that an audio clip is attached to this still image.
What is the Magnifying Images feature for?
This feature is for viewing purposes only; it does not permanently alter the image.
How do I magnify an image in Playback?
1. While in Playback, press Magnify (same as Zoom In on the Zoom lever). The currently displayed image is automatically magnified 2x. The center portion of the magnified image is displayed along with four arrows, which indicate that you can pan around the magnified image.
How do I pan around a magnified image?
2. Use the directional (up/down/left/right) buttons to pan around the magnified image.
How do I change the magnification level?
3. Use Zoom In and Zoom Out to increase or decrease the magnification.
How do I exit Magnify view?
4. Press the Menu/OK button to exit Magnify view and return to Playback. The current image is displayed in full view on the Image Display again.
Can video clips be magnified?
NOTE: This feature is only available for still images; video clips cannot be magnified.
What does the Playback Menu allow you to do?
The Playback Menu allows you to view and delete still images or video clips, undelete images, and format the camera’s internal memory or optional memory card. Additionally, you can remove red eyes from the subjects in still images taken with a flash, manipulate still images by rotating them, and attach audio clips to still images.
How do I display the Playback Menu?
1. To display the Playback Menu, press the Menu/OK button while you are in Playback. If you are not currently in Playback, press the Playback button first, then press the Menu/OK button.
How do I navigate and select options in the Playback Menu?
2. Use the up/down buttons to highlight the Playback Menu option that you want to use on the left side of the Image Display.
3. Move to the image or video clip you want to use by pressing the left/right buttons.
4. Select the highlighted Playback Menu option by pressing the Menu/OK button. Follow the instructions on the screen to complete the selected task.
How do I exit the Playback Menu?
5. To exit the Playback Menu and return to Playback, press the Live View (camera icon) button.
What are the options in the Playback Menu?
| # | Icon Description | Option Name & Description |
|---|---|---|
| 1 | Trash Can Icon | Delete—Presents a sub-menu where you can delete the current image or video clip, delete all images and video clips, format the internal memory or an optional memory card, and undelete the last deleted image. |
| 2 | Eye Icon | Remove Red Eyes—Corrects the red effect which appears in the eyes of human subjects in still images taken with a flash. |
| 3 | Rotate Icon | Rotate—Rotates the currently displayed still image 90 degrees in the selected direction. |
| 4 | Microphone Icon | Record Audio—Records an audio clip to attach to this still image. |
| 5 | U-turn Arrow Icon | EXIT—Exits the Playback Menu. |
How do I use the Delete option in the Playback Menu?
In the Playback Menu, when you select Delete, the Delete sub-menu displays. Use the up/down buttons to highlight an option, then press the Menu/OK button to select it.
What are the options in the Delete sub-menu?
• Cancel—Returns you to the Playback Menu without deleting the currently displayed image or video clip.
• This Image—Deletes the currently displayed image or video clip.
• All Images (in Memory/on Card)—Deletes all of the images and video clips either in internal memory, or on an optional memory card that is installed in the camera.
• Format (Memory/Card)—Deletes all of the images, video clips, and files in internal memory or on an optional memory card, and then formats the internal memory or memory card. To help prevent corrupted cards and images, use Format Card to format optional memory cards before you use them for the first time. Also use Format Card when you want to delete all of the images and video clips stored on a card.
• Undelete Last—Recovers the most recently deleted image or images, depending on whether This Image or All Images (in Memory/on Card) was selected from the Delete sub-menu. (This option is only displayed after a Delete operation has been performed.)
What is a limitation of the Undelete Last option?
NOTE: With the Undelete Last option, you can recover only the most recent delete operation. When you proceed to another operation, for example, powering off the camera or taking another picture, the last delete operation you performed becomes permanent, and the camera can no longer recover the image or images you last deleted.
How does the Remove Red Eyes feature work?
In the Playback Menu, when you select Remove Red Eyes, the camera immediately begins processing the current still image to remove red eyes from the subjects in the image. The red-eye removal process takes a few seconds. After processing is complete, the corrected image displays with green boxes around corrected areas, along with the Remove Red Eyes sub-menu.
What are the options in the Remove Red Eyes sub-menu?
• Save Changes—Saves the red eye changes (overwriting the original image) and returns to the Playback Menu.
• View Changes—Displays a magnified view of the image which has green boxes around the portions that were corrected for red eyes. You can zoom in and pan around the image in this view. To return to the Remove Red Eyes sub-menu, press the Menu/OK button.
• Cancel—Returns to the Playback Menu without saving the red eye changes.
What are the limitations of the Remove Red Eyes feature?
NOTE: This menu option is only available for still images that were taken with a flash. Remove Red Eyes is not available for video clips.
How do I use the Rotate option in the Playback Menu?
In the Playback Menu, when you select Rotate, the camera displays a sub-menu that allows you to rotate the image in 90-degree increments.
1. In the Playback Menu, select Rotate.
2. Use the left/right buttons to rotate the image clockwise or counter-clockwise. The image rotates in the Image Display.
3. After you have rotated the image to the desired orientation, press the Menu/OK button to exit the Rotate sub-menu and save the new image.
Can video clips be rotated?
NOTE: This menu option is not available for video clips.
How do I record an audio clip for a still image that doesn’t have one?
To record an audio clip for a still image that does not already have an audio clip attached to it:
1. In the Playback Menu, select Record Audio. Audio recording starts immediately after you select this menu option. A microphone icon and an elapsed time counter are displayed during recording.
2. To stop recording, press the Menu/OK button; otherwise the audio continues to record until the camera runs out of memory. When recording stops, the display returns to the Playback Menu.
What happens if I select Record Audio for an image that already has an audio clip?
If the currently displayed image already has an audio clip attached to it, the Record Audio sub-menu is displayed when you select Record Audio. This sub-menu lists several options.
What are the options in the Record Audio sub-menu when an image already has an audio clip?
• Keep Current Clip—Retains the current audio clip and returns to the Playback Menu.
• Record New Clip—Begins to record audio, replacing the previous audio clip.
• Delete Clip—Deletes the current audio clip and returns to the Playback Menu.
How can I listen to audio clips attached to still images?
TIP: To hear audio clips that have been attached to your still images, transfer them to your computer and use the HP Image Zone software. If you have an optional HP Photosmart M-series dock, you can review the audio clips by connecting the camera to a TV via the camera dock. To do this, see the dock User’s Manual for instructions.
Is the Record Audio option available for video clips?
NOTE: This menu option is not available for video clips.
What is HP Instant Share?
This camera has an exciting feature called HP Instant Share. With it, you can easily select still images in your camera to be automatically sent to a variety of destinations or to a printer the next time you connect the camera to your computer or printer. You can also customize the HP Instant Share Menu to include e-mail addresses (including group distribution lists), online albums, or other online services that you specify.
How do I use HP Instant Share once pictures are taken?
Once you have taken pictures with your camera, using HP Instant Share is simple:
1. Set up destinations on your camera.
2. Select images in your camera to send to online destinations.
What is required to use HP Instant Share features?
NOTE: You must have the full version of the HP Image Zone software on your computer to use HP Instant Share features. If your computer uses the Windows operating system, check system requirements to determine if the full version was installed. The full version of the HP Image Zone software is always installed on Macintosh computers.
Do available online services for HP Instant Share vary?
NOTE: Available online services vary by region. Visit http://www.hp.com/go/instantshare to see HP Instant Share in action.
What does the default HP Instant Share Menu allow?
The default HP Instant Share Menu lets you select images for printing automatically the next time you connect your camera to your computer or printer.
How can I add destinations to the HP Instant Share Menu?
You can add destinations such as e-mail addresses (including group distribution lists), online albums, or other online services to the HP Instant Share Menu through the HP Instant Share Setup… menu option.
How do I display and use the HP Instant Share Menu?
1. To display the HP Instant Share Menu, press the HP Instant Share/Print (envelope/printer) button on the back of the camera. The most recently taken or viewed image appears on the Image Display, with the HP Instant Share Menu overlaid on top.
2. Use the up/down buttons to scroll through the HP Instant Share Menu options.
3. Press the Menu/OK button to select a highlighted option.
4. To exit the HP Instant Share Menu, press the Live View (camera icon) button.
What are the default HP Instant Share Menu options?
| # | Icon Description | Option Name & Description |
|---|---|---|
| 1 | Printer icon with “1” | Print 1 copy of the currently displayed image when connected to a computer or printer. |
| 2 | Printer icon with “2” | Print 2 copies of the currently displayed image. |
| 3 | Wrench icon | HP Instant Share Setup… allows you to add e-mail and other HP Instant Share destinations to the HP Instant Share Menu. |
| 4 | U-turn arrow icon | EXIT allows you to exit the HP Instant Share Menu. |
What should I do if I select images to print using HP Instant Share and take them to a photo printing service?
TIP: If you select images to print using HP Instant Share and then take them to a photo printing service for printing, let the printing service know that there is a standard DPOF file that specifies which, and how many, images you want printed.
How many HP Instant Share destinations can be set up?
You can set up a maximum of 32 HP Instant Share destinations (such as individual e-mail addresses or group distribution lists) in the HP Instant Share Menu.
What is needed to complete the procedure for setting up online destinations?
NOTE: You will need an Internet connection to complete this procedure.
What should I check if I have a memory card in the camera when setting up online destinations?
NOTE: If you have a memory card in the camera, make sure the memory card is not locked and has some free space on it.
How do I set up online destinations in the camera?
1. Make sure that the full version of the HP Image Zone software is installed on your computer.
2. Turn on the camera and press the HP Instant Share/Print (envelope/printer) button.
3. Use the down button to highlight HP Instant Share Setup… (wrench icon), and press the Menu/OK button. A message will appear in the Image Display asking you to connect the camera to your computer.
4. Without turning off the camera, connect it to your computer using the USB cable that came with your camera. Connect the larger end of the cable to your computer, and the smaller end to the USB connector on the side of the camera.
Is there another way to connect the camera to the computer for setting up online destinations?
Another way to connect the camera to the computer is with the optional HP Photosmart M-series dock—simply put the camera in the dock and press the Save/Print (envelope/printer) button on the dock.
How does the HP Instant Share Setup proceed on a Windows computer?
Windows: Connecting the camera to the computer activates the HP Instant Share Setup program. If some other dialog box appears in addition, close that dialog box by clicking Cancel. In the HP Instant Share Setup program, click Start, then simply follow the directions on the screen to set up destinations on the computer and save them to your camera.
How does the HP Instant Share Setup proceed on a Macintosh computer?
Macintosh: Connecting the camera to the computer activates the HP Instant Share Setup Assistant. Click Continue, then simply follow the directions on the screen to set up destinations on the computer and save them to your camera.
Can video clips be sent using HP Instant Share?
You cannot send video clips.
How do I send still images to HP Instant Share destinations?
1. Turn on the camera, and then press the HP Instant Share/Print (envelope/printer) button to display the HP Instant Share Menu.
2. Use the up/down buttons to highlight the first destination to which you want to send one or more images.
3. Use the left/right buttons to scroll to a still image that you want to send to the selected destination.
4. Press the Menu/OK button and a checkmark appears over that destination in the HP Instant Share Menu. To deselect the destination, press the Menu/OK button again.
5. Select any other destinations for the current image by using the up/down buttons to highlight a destination and then press the Menu/OK button to select it.
6. Scroll to other images by using the left/right buttons, and select destinations for those images in the same manner.
7. When you are finished selecting destinations, exit the HP Instant Share Menu by pressing the Live View (camera icon) button.
What is the final step after selecting images for HP Instant Share destinations?
8. Connect the camera to your computer. The images will be sent automatically to their respective HP Instant Share destinations.
How are images sent to e-mail destinations using HP Instant Share?
Images that were selected to be sent to e-mail destinations are not e-mailed as attachments. Rather, the images are uploaded to a secure HP website, and a message is sent to each e-mail address. The message contains thumbnail images, as well as a link to the web page where the recipient can do things like reply to you, print the images, save images to their computer, forward images, and more. This makes it easy for people who use different e-mail programs to be able to see your images without the difficulty of dealing with e-mail attachments.
What happens to images selected for Print destinations via HP Instant Share?
Images that were selected to be sent to Print destinations will be printed automatically from the computer when the camera is connected.
What happens if I connect the camera directly to a printer after selecting images for printing via HP Instant Share?
NOTE: If you connect the camera directly to a printer, any images that were selected for printing will print automatically.
Are there alternative ways to transfer images to a computer besides USB cable with HP software?
TIP: You can also perform this task using either a memory card reader or the optional HP Photosmart M-series dock.
What should I confirm before transferring images to a computer?
1. Confirm the following:
• Either the HP Image Zone software or HP Image Zone Express is installed on your computer. To transfer images to a computer that does not have the HP Image Zone software installed on it, see “Using Your Camera without Installing the HP Image Zone Software”.
• If images on the camera are selected for printing or selected for HP Instant Share destinations, make sure the computer is connected to a printer and/or the Internet.
How do I connect the camera to a computer for transferring images?
2. Your camera came with a special USB cable for connecting the camera to a computer. Connect the larger end of that USB cable to the computer.
3. Open the door on the side of the camera and connect the smaller end of the USB cable to the USB connector on the camera.
4. Turn on the camera.
How does image transfer work on Windows after connecting the camera?
On Windows: The HP Image Transfer software provides the download functionality. In the Transfer Images from Camera/Card screen, click Start Transfer. The images are transferred to the computer, and then, if there are any still images that were previously selected for HP Instant Share destinations, those actions are started. When the Image Action Summary screen appears on the computer, you can disconnect the camera from the computer.
How does image transfer work on Macintosh after connecting the camera?
On Macintosh: Image Capture or iPhoto provides the download functionality. The Actions are ready to process screen appears, allowing you to transfer images to the computer. When the download is complete, you can disconnect the camera from the computer.
Can I print images directly from the camera to any printer?
You can connect the camera directly to any PictBridge-certified printer to print images. To determine if your printer is PictBridge-certified, look for the PictBridge logo on your printer.
What should I check before connecting the camera to a printer for direct printing?
1. Check that the printer is turned on. There should be no blinking lights on the printer or error messages displayed about the printer. Load paper into the printer, if needed.
How do I connect the camera to a PictBridge-certified printer?
2. Connect your camera to the printer.
a. Make sure the camera’s USB Configuration setting is set to Digital Camera.
b. Using the USB cable that came with your camera, connect the larger, flat end of the USB cable to the corresponding connector on the PictBridge-certified printer.
TIP: The PictBridge connector is usually located on the front of the printer.
3. Open the rubber door on the side of the camera and connect the small end of the USB cable to the USB connector on the camera.
What happens when the camera is connected to a printer for direct printing?
4. When the camera is connected to the printer, a Print Setup menu displays on the camera. If you already selected images to print using the camera HP Instant Share Menu, the number of images selected is shown. Otherwise, Images: ALL is displayed.
Is there a print preview on the camera when connected directly to a printer?
There is a print preview in the lower right-hand corner of the Print Setup screen showing the page layout that will be used for printing images. This print preview updates as you change the settings for the Print Size and Paper Size. If default is displayed for the Print Size or Paper Size, then no print preview is shown. The printer will automatically determine the page layout that will be used for printing images.
How do I change settings in the Print Setup menu on the camera for direct printing?
5. To change the settings in the Print Setup menu, use the up/down buttons on the camera to select a menu option, then use the left/right buttons on the camera to change the setting.
How do I start printing directly from the camera?
6. When the settings are correct, press the Menu/OK button on the camera to begin printing.
Can I print selected images after connecting the camera directly to the printer?
After connecting the camera to the printer, you can print selected images.
Can video clips be printed directly from the camera?
NOTE: Video clips cannot be printed directly from the camera. If your printer has a memory card slot and can print video clips, you can insert the memory card directly in the printer’s memory card slot and print the video clip. See your printer’s manual for more information.
What if I encounter problems printing directly to a non-HP printer?
NOTE: If you connect the camera to a non-HP printer and encounter problems with printing, contact your printer manufacturer. HP does not provide customer support for non-HP printers.
Are there other ways to print images directly from the camera besides connecting via USB to a PictBridge printer?
TIP: In addition to the method described, you can print images directly from the camera using one of the following methods:
• If you have an optional memory card that has images stored on it that you want to print, and your printer has a memory card slot, remove the optional memory card from the camera and insert it into the printer’s memory card slot. See your printer’s manual for specific instructions.
• If you have an optional HP Photosmart M-series dock, you can connect the camera to the printer using the dock. See the dock User’s Manual for instructions.
What does the Setup Menu allow you to adjust?
The Setup Menu allows you to adjust a number of camera settings, such as the camera sounds, date and time, and the configuration of the USB or TV connection.
How do I display and navigate the Setup Menu?
1. To display the Setup Menu, first display any other menu and then use the right/left buttons to move to the menu tab for the Setup Menu.
2. Use the up/down buttons to scroll through the Setup Menu options.
3. Either press the Menu/OK button to select a highlighted option and display its sub-menu, or use the left/right buttons to change the setting for the highlighted option without going to its sub-menu.
4. Within a sub-menu, use the up/down buttons and then the Menu/OK button to change the setting for the Setup Menu option.
5. To exit the Setup Menu, press the Live View (camera icon) button.
What does the Display Brightness setting adjust?
This setting allows you to adjust the brightness of the Image Display for the viewing conditions. You can use this setting to increase the brightness for harsh lighting environments, or reduce the brightness to extend battery life. The default Display Brightness setting is Medium.
How do I change the Display Brightness?
1. In the Setup Menu, select Display Brightness.
2. In the Display Brightness sub-menu, highlight the brightness level you prefer for the Image Display. The new setting is applied to the Live View screen behind the menu so you can see the effect the setting will have on the display brightness.
3. Press the Menu/OK button to save the setting and return to the Setup Menu.
How long does the Display Brightness setting remain in effect?
The new setting remains in effect until it is changed again, even when you turn the camera off.
What are Camera Sounds?
Camera sounds are the sounds that the camera makes when you turn it on, press a button, or take a picture. Camera sounds are not the audio sounds recorded with images or video clips. The default Camera Sounds setting is On.
How do I change the Camera Sounds setting?
1. In the Setup Menu, select Camera Sounds.
2. In the Camera Sounds sub-menu, highlight Off or On.
3. Press the Menu/OK button to save the setting and return to the Setup Menu.
How long does the Camera Sounds setting remain in effect?
The new setting remains in effect until it is changed again, even when you turn the camera off.
What does the Live View at Power On setting control?
This setting allows you to have the camera automatically display Live View every time you turn the camera on, or to have the Image Display turned off every time you turn the camera on. The default Live View at Power On setting is Live View On.
What is a tip for the Live View at Power On setting?
TIP: Setting Live View at Power On to Live View Off can save battery power.
How do I change the Live View at Power On setting?
1. In the Setup Menu, select Live View Setup.
2. In the Live View at Power On sub-menu, highlight Live View On or Live View Off.
3. Press the Menu/OK button to save the setting and return to the Setup Menu.
How long does the Live View at Power On setting remain in effect?
The new setting remains in effect until it is changed again, even when you turn the camera off.
What does the Date & Time setting allow you to do?
This setting allows you to set the date/time format, as well as the current date and time for the camera. This is usually done when you first set up the camera; however, you may need to reset the date and time when you are traveling to different time zones, after the camera has been without power for an extended time, or if the date or time is incorrect.
How is the chosen date/time format used?
The date/time format chosen will be used to display the date information in Playback. Also, the format chosen in this setting is what is used in the Date & Time Imprint feature.
How do I set the Date & Time?
1. In the Setup Menu, select Date & Time.
2. In the Date & Time sub-menu, adjust the value of the highlighted selection by using the up/down buttons.
3. Press the right/left buttons to move to the other selections.
4. Repeat steps 2 and 3 until the correct date/time format, date, and time are set.
5. Press the Menu/OK button to save the setting and return to the Setup Menu.
How long do the Date & Time settings remain in effect?
The date/time format setting remains in effect until it is changed again, even when you turn the camera off. The date and time settings also remain current as long as the camera batteries that are installed have a charge, or batteries are removed for less than 10 minutes, or the camera is connected to an optional HP AC power adapter.
What does the USB Configuration setting determine?
This setting determines how the camera is recognized when connected to a computer.
How do I change the USB Configuration?
1. In the Setup Menu, select USB.
2. In the USB Configuration sub-menu, highlight one of these two choices:
• Digital Camera—Causes the computer to recognize the camera as a digital camera using the Picture Transfer Protocol (PTP) standard. This is the default setting on the camera.
• Disk Drive—Causes the computer to recognize the camera as a disk drive using the Mass Storage Device Class (MSDC) standard. Use this setting to transfer images to a computer that does not have the HP Image Zone software installed on it. You may be unable to use this setting with a Windows 98 computer that does not have the HP Image Zone software installed on it.
3. Press the Menu/OK button to save the setting and return to the Setup Menu.
How long does the USB Configuration setting remain in effect?
The new setting remains in effect until it is changed again, even when you turn the camera off.
What does the TV Configuration setting allow you to do?
This setting allows you to set the format of the video signal for displaying camera images on a television (TV) that is connected to the camera with an optional HP Photosmart M-series camera dock.
What determines the default TV Configuration setting?
The default TV Configuration setting depends on the language and region that you selected when you turned on the camera for the first time.
How do I change the TV Configuration?
1. In the Setup Menu, select TV Configuration.
2. In the TV Configuration sub-menu, highlight one of these two choices:
• NTSC—This format is used primarily in North America, parts of South America, Japan, Korea, and Taiwan.
• PAL—This format is used primarily in Europe, Uruguay, Paraguay, Argentina, and parts of Asia.
TIP: If the current setting does not work where you live, try the other setting.
3. Press the Menu/OK button to save the setting and return to the Setup Menu.
How long does the TV Configuration setting remain in effect?
The new setting remains in effect until it is changed again, even when you turn the camera off.
Where can I find more information on connecting the camera to a TV?
For more information on connecting the camera to a TV, see the dock User’s Manual.
What does the Language setting control?
This setting allows you to set the language used in the camera interface, such as the text in menus.
How do I change the Language setting?
1. In the Setup Menu, select Language (flag icons).
2. In the Language sub-menu, use the up/down and left/right buttons to highlight the language you want to use.
3. Press the Menu/OK button to save the setting and return to the Setup Menu.
How long does the Language setting remain in effect?
The new setting remains in effect until it is changed again, even when you turn the camera off.
What does the Move Images to Card option do?
This option allows you to move images from the internal memory to an optional memory card that you have installed. This option is available in the Setup Menu if an optional memory card is installed in the camera and the internal memory contains at least one image.
How do I use the Move Images to Card option?
1. In the Setup Menu, highlight Move Images to Card… and press the Menu/OK button.
2. A confirmation screen appears in the Image Display.
• If there is room on the memory card for all the images in internal memory, the confirmation screen asks if you want to move all the images.
• If only some of the images will fit, the confirmation screen tells you how many images it can move and asks if you want to move them.
• If no images can be moved to the memory card, the confirmation screen displays CARD FULL.
During the move, a progress bar is shown. All of the images that are successfully moved to the memory card are then deleted from the camera’s internal memory. When the move is complete, you return to the Setup Menu.
What topics are covered in the Troubleshooting and Support chapter?
This chapter contains information on the following topics:
• Resetting the camera
• HP Image Zone software, including system requirements and HP Image Zone Express
• Using the camera without installing the HP Image Zone software
• Possible problems, causes, and solutions
• Error messages on the camera
• Error messages on the computer
• Getting assistance from HP, including web and phone support
Where can I find more information for troubleshooting?
NOTE: For more information about solutions to problems mentioned, as well as any other issues you might have with your camera or the HP Image Zone software, see the HP Customer Support website: http://www.hp.com/support
How do I reset the camera if it does not respond?
If your camera does not respond when you press any buttons, try resetting the camera as follows:
1. Turn off the camera.
2. If you have an optional memory card installed, remove it. (Although removing an optional memory card is not necessary for performing the reset, it eliminates the memory card as a possible cause of the problem.)
3. Remove all power (batteries and AC power) from the camera for at least 5 seconds.
4. Reinsert the batteries and close the Battery/Memory card door, and/or reconnect the HP AC power adapter to the camera.
5. After verifying that the camera works without an optional memory card, reinsert the card, if you have one.
What happens when I reset the camera?
When you reset the camera, the camera settings will return to the factory defaults. Any images stored in memory will be retained.
What features does the HP Image Zone software provide?
The HP Image Zone software provides several features that enhance your camera’s capabilities. With the full version of the HP Image Zone software, you can use HP Instant Share to e-mail images to addresses you specify (including distribution lists), create online albums, or print images automatically when you connect your camera to your computer.
How is the HP Image Zone software installed on a Windows computer?
If your computer uses the Windows operating system, the HP Image Zone software installation process automatically installs either the full version of the HP Image Zone software, the HP Image Zone Express version, or no HP Image Zone software. This depends on your computer’s system configuration. HP Image Zone Express lacks some features contained in the full version of HP Image Zone.
What are the system requirements for installing HP Image Zone software on Windows?
NOTE: The system requirements in this section apply only to computers using the Windows operating system. Depending on your computer’s system configuration, the installation process automatically installs either the full version of the HP Image Zone software, the HP Image Zone Express version, or no HP Image Zone software.
• If your computer has Windows 2000 or XP and 128MB of RAM or more, the installation process installs the full version of the HP Image Zone software.
• If your computer has Windows 2000 or XP and between 64MB and 128MB of RAM, the installation process installs the HP Image Zone Express software.
• If your computer has Windows 98, 98 SE, or ME and at least 64MB of RAM, the installation process installs the HP Image Zone Express software.
What if my Windows computer has less than 64MB of RAM, regarding HP Image Zone software?
If your computer has less than 64MB of RAM, you cannot install the HP Image Zone software. You can still use your camera, but you will not be able to use the HP Instant Share feature on the camera.
What does HP Image Zone Express (Windows Only) allow?
HP Image Zone Express allows you to transfer images from your camera to your computer. However, it lacks several features contained in the full version.
What are the limitations of HP Image Zone Express?
• You cannot use the HP Image Zone Express software with any of the HP Instant Share features on your camera. You cannot, for example, select images to print and then use the HP Image Zone Express software to print those images automatically. You can, however, select images to print in the HP Instant Share Menu on the camera and then print them directly to a printer. You can also use HP Instant Share features available in the HP Image Zone Express software itself.
• You can transfer video clips to your computer using HP Image Zone Express. However, you must view them using another viewer software package.
What happens if I do not or cannot install the HP Image Zone software?
If you do not, or cannot, install the HP Image Zone software (neither the full version nor HP Image Zone Express), you can still use your camera to take pictures and video clips. However, some of the things you can do with the camera will be affected:
• The HP Instant Share feature depends on the HP Image Zone software. So, if the software is not installed on your computer, you will not be able to use the HP Instant Share feature on the camera.
• Images you have marked for printing using the HP Instant Share Menu on the camera will not print out automatically when the camera is connected to the computer. However, this feature will still work in the following scenarios:
• When you connect the camera directly to a printer.
• If your printer has a memory card slot in it, and if you are using a memory card in your camera, you can simply remove the memory card from the camera and insert it into the memory card slot in the printer.
• The process for transferring images and video clips from the camera to your computer will be different, since, normally, the HP Image Zone software handles this task.
Do I need to read about transferring images without HP Image Zone software if I have Windows Me, 2000, XP, or Mac OS X?
NOTE: If you have a Windows Me, 2000, or XP system, or a Mac OS X system, you do not need to read this section. Simply connect the camera to your computer with the USB cable, and the operating system will launch a program to help you transfer images.
If I cannot install HP Image Zone, how can I transfer images from my camera to the computer?
If you do not, or cannot, install HP Image Zone on your computer, there are two ways to transfer images from your camera to the computer: using a memory card reader, or configuring the camera as a disk drive.
How do I use a memory card reader to transfer images?
If you are using a memory card in your camera, you can simply remove it from the camera and put it into a memory card reader (purchased separately). The memory card reader acts just like a floppy disk drive or CD-ROM drive. In addition, some computers and HP Photosmart printers have memory card slots built into them, and you can use these memory card slots as you would use a regular memory card reader to save images to the computer.
How do I transfer images to a Windows Computer Using a Memory Card Reader?
1. Remove the memory card from your camera and insert it into the memory card reader (or the memory card slot in your computer or printer).
2. Right-click on the My Computer icon on your desktop, then select Explore from the menu.
How can NiMH batteries be recharged?
NiMH batteries can be recharged in the camera when the camera is connected to an optional HP AC power adapter or HP Photosmart M-series dock. NiMH batteries can also be recharged with the optional HP Photosmart Quick Recharger.
For information about these optional accessories, see Appendix B, Purchasing Camera Accessories.
What are the indicator lights when charging NiMH batteries?
When the HP AC power adapter is used to charge the batteries and the camera is off, the Power light on the back of the camera will blink during charging.
When the dock is used, the dock light will blink.
When the quick recharger is used, the light on the quick recharger will be red to indicate charging.
What are the average charge times and completion signals for NiMH batteries?
The following table shows the average time it takes to recharge NiMH batteries that have been fully discharged, depending on where the batteries are being charged. The table also notes the signal you will see when the batteries have been recharged.
| Where batteries are charged | Average charge time | Signal when charging has completed |
|---|---|---|
| In camera with HP AC power adapter connected | 12 to 15 hours | If the camera is off, the power light on the camera stops blinking and turns off. If the camera is on with the Image Display on, the [AC power icon] icon appears. |
| In camera while camera is in the dock | 12 to 15 hours | Power light on the dock stops blinking and turns on solid. |
| In HP quick recharger | 1 hour for 2 batteries About 2 hours for 4 batteries |
Light on quick recharger turns on solid green. |
What is recommended if I will not be using my camera immediately after charging the batteries?
If you will not be using your camera immediately after charging the batteries, we recommend that you leave the camera in the dock or plugged in to the HP AC power adapter. The camera will top off the batteries periodically to ensure that the camera is always ready for use.
What should I keep in mind when using NiMH batteries?
Some things to keep in mind when using NiMH batteries are as follows:
• The first time that you use a set of NiMH batteries, be sure that you fully charge them before using them in the camera.
• You may notice that the first several times you use NiMH batteries, the battery life seems shorter than what you expect. Performance will improve and become optimal after the batteries have been charged and then discharged (used) completely four or five times. You can use the camera normally to discharge the batteries during this conditioning period.
• Always recharge both NiMH batteries at the same time. One low-charged battery will reduce the battery life for the other battery in the camera.
• NiMH batteries discharge when not in use, whether they are installed in a camera or not. If they have not been used for more than two weeks, recharge them before using them again. Even if you are not using your batteries, it is a good idea to charge them every six months to a year to prolong their useful life.
• The performance of all rechargeable batteries, including NiMH, will degrade over time, especially if they are stored and used at high temperatures. If battery life has become unacceptably reduced over time, replace the batteries.
• The camera, the dock, or the quick recharger may be warm while operating and charging NiMH batteries. This is normal.
• NiMH batteries can be left in the camera, the dock, or the quick recharger for any period of time without harm to the batteries or the camera, the dock, or the quick recharger. Always store charged batteries in a cool location.
What are the safety precautions for recharging NiMH batteries?
• Do not charge any batteries other than NiMH batteries in the camera, the dock, or the quick recharger.
• Insert the NiMH batteries in the correct orientation in the camera, the dock, or the quick recharger.
• Use the camera, the dock, or the quick recharger in a dry location only.
• Do not charge NiMH batteries in a hot location, such as in direct sunlight or near a fire.
• When recharging NiMH batteries, do not cover the camera, the dock, or the quick recharger in any way.
• Do not operate the camera, the dock, or the quick recharger if the NiMH batteries appear damaged in any way.
• Do not disassemble the camera, the dock, or the quick recharger.
• Unplug the HP AC power adapter or the quick recharger from the electrical outlet before cleaning the power adapter or quick recharger.
How does the camera conserve power using Sleep Time-out?
To conserve battery power, the Image Display turns off automatically if there is no button activity for 20 seconds when in Live View, or for 30 seconds when in any other mode. When the camera is connected to a computer, the Image Display turns off automatically 10 seconds after the connection is made. When the camera is in this “sleep” state, pressing any button will wake up the camera again. If no buttons are pressed during the sleep state, the camera will turn off after an additional 5 minutes.
What are some basic camera care precautions?
You should take some basic precautions to ensure that your camera continues to perform optimally.
• Store your digital camera in a cool, dry place away from windows, furnaces, and damp basements.
• Always turn the camera off when you are not using it, to protect the lens. When the camera is off, the camera lens retracts and the lens wink mechanism closes over the lens to protect it.
• Clean your camera body, Image Display, and lens regularly with cleaning supplies designed specifically for cameras. See Cleaning the Camera.
• Keep your camera and accessories in a padded case with a good strap for easy transport. Most HP digital camera cases have built-in pockets for batteries and memory cards. See Purchasing Camera Accessories.
• Always keep your camera equipment with you as carry-on when you travel. Never check it with the suitcases, since rough handling and extreme weather can damage it.
• Never open your camera’s casing or attempt to repair the camera yourself. Touching the inside of a digital camera can result in electrical shock. Contact an authorized HP Service Center for repairs.
What should I do if my camera needs cleaning beyond basic steps?
If your camera needs cleaning beyond what is described in this section, take the camera to a camera store that specializes in cleaning digital cameras.
Why is it important to clean the camera lens regularly?
Cleaning your camera not only keeps it looking its best, it also improves the quality of your photos. It is especially important to clean the lens regularly because dust particles and fingerprints can mar the quality of photos you take.
What materials are needed to clean the camera?
To clean your camera, you will need lens-cleaning tissue and a soft, dry, lint-free cloth commonly available at photo-specialty stores. You can also purchase these items in a camera cleaning kit.
What type of lens-cleaning tissue should I use?
You should purchase lens-cleaning tissue that has not been chemically treated. Some chemically treated lens tissue can cause scratching of the lens and Image Display.
How do I clean the camera lens?
Do the following to remove any lubricant that has seeped from the lens wink mechanism onto the camera lens, as well as fingerprints, dust, and so forth that have accumulated on the lens.
1. Turn the camera on to open the lens wink mechanism and to extend the lens.
2. Wrap the lens cleaning paper around the end of the cotton swab.
3. Using the cotton swab with the lens paper, wipe the lens clean using a circular motion.
When handling the camera after cleaning the lens, use care not to press on the wink mechanism cover when the lens is in the retracted position because this may cause lubricant to seep from the wink mechanism onto the lens.
How do I clean the camera body and Image Display?
Do the following to remove any fingerprints, dust, moisture, and so forth that have accumulated on the camera body and Image Display.
1. Blow gently on the Image Display to eliminate dust.
2. Wipe the entire surface of the camera and the Image Display using a clean, dry, soft cloth.
NOTE: You can also wipe the Image Display with lens-cleaning tissue.
What is the approximate memory capacity for still images on the HP Photosmart M417?
The HP Photosmart M417 has 16MB of internal memory. The following table lists the approximate number and average size of still images that can be stored in the 16MB of internal memory when the camera is set to different Image Quality settings available in the Capture Menu.
| Image Quality Setting | M417 Memory Capacity |
|---|---|
| 5MP Best | 5 images (2.5MB each) |
| 5MP (default) | 8 images (1.6MB each) |
| 3MP | 11 images (1.1MB each) |
| 1MP | 22 images (550KB each) |
| VGA | 92 images (140KB each) |
NOTE: Not all 16MB of internal memory in the M417 is available for storing images, because some memory is used for internal camera operations. Also, the actual file sizes and number of still images that can be stored in the internal memory in the camera or on an optional memory card will vary, depending on the content of each still image and the length of audio that has been recorded.
What is the approximate memory capacity for still images on the HP Photosmart M517?
The HP Photosmart M517 has 32MB of internal memory. The following table lists the approximate number and average size of still images that can be stored in the 32MB of internal memory when the camera is set to different Image Quality settings available in the Capture Menu.
| Image Quality Setting | M517 Memory Capacity |
|---|---|
| 5MP Best | 11 images (2.5MB each) |
| 5MP (default) | 18 images (1.6MB each) |
| 3MP | 26 images (1.1MB each) |
| 1MP | 52 images (550KB each) |
| VGA | 207 images (140KB each) |
NOTE: Not all 32MB of internal memory in the M517 is available for storing images, because some memory is used for internal camera operations. Also, the actual file sizes and number of still images that can be stored in the internal memory in the camera or on an optional memory card will vary, depending on the content of each still image and the length of audio that has been recorded.
After inserting the memory card and seeing the list of disk drives, what are the next steps to transfer images to a Windows computer?
3. A screen appears that shows a list of disk drives under My Computer. The memory card shows up as a removable disk drive. Click on the + sign just to the left of the removable disk.
4. Two directories (folders) appear under the removable disk. Click on the + sign next to the folder called DCIM, and a subdirectory should appear. When you click on the subdirectory under DCIM, the list of your images should appear on the right side of the Explorer screen.
5. Select all the images (in the Edit pull-down menu, click on Select All), then copy them (in the Edit menu, click on Copy).
6. Click on the Local Disk under My Computer. You are now working in your computer’s hard disk drive.
7. Create a new folder under Local Disk (go to the File pull-down menu and click on New, then click on Folder. A folder called New Folder appears in the right side of the Explorer screen). While the text of this new folder is highlighted, you can type in a new name (for example, Pictures). To change the name of the folder later, you can simply right-click on the folder name, choose Rename from the menu that appears, then type in the new name.
8. Click on the new folder you just created, then go to the Edit pull-down menu and click on Paste.
9. The images you copied in step 5 are pasted into this new folder on your computer’s hard drive. To verify that the images were successfully transferred from the memory card, click on the new folder. You should see the same list of files in that folder that you saw when you looked at them on the memory card (step 4).
10. When you have verified that the images were successfully transferred from the memory card to your computer, put the card back into your camera. To free up space on the card, you can either delete the images or format the card (under the Delete option in the Playback Menu in the camera).
NOTE: It is recommended that you format the card rather than delete the images, because it will help prevent corrupted images or cards.
How do I transfer images to a Macintosh computer using a memory card reader?
1. Remove the memory card from your camera and insert it into the memory card reader (or the memory card slot in your computer or printer).
2. Depending on the configuration and/or version of the Mac operating system you are running, either an application called Image Capture or one called iPhoto will launch automatically and guide you through the process of transferring images from your camera to your computer.
• If the Image Capture application is launched, click on either the Download Some or Download All button to transfer the images to your computer. By default, the images will be put in the Pictures or Movies folder (depending on which kind of file they are).
• If the iPhoto application is launched, click on the Import button to transfer the images to your computer. The images will be stored in the iPhoto application. So, to access the images later, simply run iPhoto.
• If no application launches automatically, or if you want to copy the images manually, look on the desktop for a disk drive icon which represents the memory card, then copy the images from there to your local hard drive. For more information about how to copy files, visit Mac help, the help system included with your computer.
How do I configure the camera to act as a Disk Drive?
This method sets up your camera to function as a disk drive when it is connected to your computer, so you can transfer images without using the HP Image Zone software.
NOTE: You may be unable to use this method with Windows 98 computers.
1. Set your camera to act as a Disk Drive (you only need to do this step once):
a. Turn on the camera, then press the Menu/OK button to display the Capture Menu.
b. Use the ► button to navigate to the Setup Menu ⚙.
c. Use the ▼ button to highlight the USB menu option, and then press the Menu/OK button.
d. Use the ▼ button to select Disk Drive, and then press the Menu/OK button.
e. Use the ▼ button to highlight ↩ EXIT, and then press the Menu/OK button.
2. When you have set your camera to Disk Drive, connect the camera to your computer using the USB cable.
What is the process for transferring images once the camera is configured as a Disk Drive and connected to a computer?
3. At this point, the process for transferring images is the same as described in the section Using a Memory Card Reader. On Windows computers, the camera will appear as a removable disk in the Windows Explorer screen. On Macintosh computers, either the Image Capture or iPhoto application will launch automatically.
4. When you have finished transferring images from the camera to the computer, simply disconnect the camera from the computer. If your computer is running Windows 2000 or XP, you may get an “Unsafe Removal” warning upon disconnecting the camera. You can disregard this warning.
NOTE: On Macintosh computers, if either Image Capture or iPhoto does not launch automatically, look on the desktop for a disk drive icon with the label HP_M417 or HP_M517. For more information about how to copy files, visit Mac help, the help system included with your computer.
What should I do if the camera does not turn on?
| Problem | Possible Cause | Solution |
|---|---|---|
| The camera does not turn on. | The batteries either are functioning incorrectly, are over-discharged, are installed incorrectly, are missing, or are the wrong type. |
• The charge in the batteries could be low or completely drained. Try installing new or recharged batteries. • Ensure that the batteries are installed correctly. • Do not use ordinary Alkaline batteries. For best results, use Energizer Lithium AA or rechargeable NiMH AA batteries. |
| If you are using an optional HP AC power adapter, it is not connected to the camera, or is not plugged into a power outlet. | Ensure that the HP AC power adapter is connected to the camera and is plugged into a working electrical outlet. | |
| The optional HP AC power adapter is not functioning correctly. | Ensure that the HP AC power adapter is not damaged and is plugged into a working electrical outlet. | |
| The camera has stopped operating. | Reset the camera. | |
| The optional memory card is not a supported card or is corrupted. | Ensure that the memory card is the proper type for your camera. If the card is the proper type, remove the memory card and see if you can turn on the camera. If you can turn on the camera with the memory card removed, then the card is probably corrupted. Replace the memory card. |
What should I do if the Power light is on but my camera seems stuck and won’t operate properly?
| Problem | Possible Cause | Solution |
|---|---|---|
| The Power light is on but my camera seems stuck and won’t operate properly. | The camera may have experienced a transient problem. | Reset the camera. |
Why do I have to replace or recharge the batteries frequently?
| Problem | Possible Cause | Solution |
|---|---|---|
| I have to replace or recharge the batteries frequently. | Extended Image Display use for Live View or video recording, excessive flash use, and excessive zooming increase the rate of battery drain. | See Extending Battery Life. |
| The NiMH batteries you are using were recharged incorrectly, or have drained on their own because they have not been used lately. | NiMH batteries are not fully charged when new, and they discharge over time whether or not they are installed in a camera. Batteries that are new or have not been charged recently must be recharged to reach full capacity. | |
| Battery chemistry type is inappropriate for the way the camera is being used. | See Performance per Battery Type. |
What should I do if the camera batteries will not charge?
| Problem | Possible Cause | Solution |
|---|---|---|
| The camera batteries will not charge. | Rechargeable batteries are not inserted. | Install NiMH batteries. Lithium and Alkaline batteries cannot be recharged. |
| Batteries are already charged. | Battery charging will not start if the NiMH batteries were recently charged. Try charging them again after they have drained awhile. | |
| The wrong AC power adapter is being used. | Use only the HP AC power adapter approved for use with this camera. | |
| Battery voltage is too low for charging to start. | The camera will not attempt to charge NiMH batteries that may be damaged or over-discharged. Remove the batteries from the camera and charge them in the optional HP Photosmart Quick Recharger for M-series cameras (purchased separately), then try them in the camera again. If this does not work, it is likely that one or both of the batteries are defective. Purchase new NiMH batteries and try again. | |
| The batteries are damaged or defective. | NiMH batteries degrade over time and can fail. If the camera detects a problem with the batteries, it will not start charging or will stop charging prematurely. Purchase new batteries. | |
| Batteries are not inserted correctly. | Ensure that the batteries are inserted correctly. |
What should I do if the camera does not respond when I press a button?
| Problem | Possible Cause | Solution |
|---|---|---|
| The camera does not respond when I press a button. | The camera is turned off or has shut down. | Turn on the camera, or turn it off and then on again. |
| The camera is connected to a computer. | Most of the camera buttons do not respond when the camera is connected to a computer. If they respond, it is only to turn on the Image Display if it is off, or, in some cases, turn off the Image Display if it is on. | |
| The camera is processing an image. | Wait until the Memory light turns off, indicating the camera has completed processing the previously-taken image. | |
| The batteries are drained. | Replace or recharge the batteries. | |
| The optional memory card is not a supported card or is corrupted. | Ensure that the memory card is the proper type for your camera. If the card is the proper type, turn off the camera, remove the memory card, turn on the camera, and see if the camera responds when you press a button. If so, then the card is probably corrupted. Replace the memory card. | |
| The camera has stopped operating. | Reset the camera. |
Why is there a long delay between pressing the Shutter button and the camera taking a picture?
| Problem | Possible Cause | Solution |
|---|---|---|
| A long delay occurs between pressing the Shutter button and the camera taking a picture. | The camera needs time to lock focus and exposure. | Use Focus Lock. |
| The scene is dark and the camera is taking a long exposure. |
• Use the flash. • If using flash is not possible, then use a tripod to keep the camera steady during the long exposure time. |
|
| The camera is using a flash setting with red-eye reduction. | It will take longer to take a picture with red-eye reduction. The shutter is delayed because of the additional flashes. In turn, make sure your subjects wait for the additional flashes. |
What should I do if the camera does not take a picture when I press the Shutter button?
| Problem | Possible Cause | Solution |
|---|---|---|
| The camera does not take a picture when I press the Shutter button. | You did not press the Shutter button hard enough. | Press the Shutter button all the way down. |
| The internal memory or the optional memory card that is installed is full. | Transfer images from the camera to your computer, then format the internal memory or the memory card. Or replace the card with a new one. | |
| The optional memory card that is installed is locked. | With the camera turned off, remove the memory card and switch the locking tab on the card to the unlocked position. | |
| The flash is recharging. | Wait until the flash has recharged before taking another picture. | |
| The camera is set to the Macro shooting mode and cannot take a picture until it finds focus. |
• Re-focus the camera (try using Focus Lock). • Make sure the subject of the picture is within the Macro (close-up) range. |
|
| The camera is still saving the last picture you took. | Wait a few seconds for the camera to finish processing the last image before taking another picture. |
What should I do if the Image Display is not working?
| Problem | Possible Cause | Solution |
|---|---|---|
| The Image Display is not working. | The charge in the batteries is too low, the batteries are completely drained, or the camera has stopped working. |
• Replace or recharge the batteries. If the Image Display does not turn on, remove the batteries and connect to the HP AC power adapter to see if the Image Display turns on. • If the Image Display does not turn on, reset the camera. |
Why is my image blurry?
| Problem | Possible Cause | Solution |
|---|---|---|
| My image is blurry. | The light is low and the flash is set to Flash Off. | In dim light, the camera requires a longer exposure. Use a tripod to hold the camera steady, improve lighting conditions, or set the flash to Flash On. |
| The subject was close-up and the camera should have been set to the Macro shooting mode. | Set the camera to the Macro shooting mode and try taking the picture again. | |
| You moved the camera while you took the picture. | Hold the camera steady as you press the Shutter button, or use a tripod. Watch for the [camera shake icon] icon in the Image Display (this means that it is almost impossible to hold the camera steady, and you should use a tripod). | |
| The camera focused on the wrong thing, or was unable to focus. |
• Make sure the focus brackets turn green before taking the picture. • Use Focus Lock. |
Why is my image too bright?
| Problem | Possible Cause | Solution |
|---|---|---|
| My image is too bright. | The flash provided too much light. |
• Turn the flash off. • Move back from the subject and use the zoom to get the same framing. |
| A natural or artificial source other than the flash provided too much light. |
• Try taking the picture from a different angle. • Avoid pointing the camera directly toward a bright light or reflective surface on a sunny day. • Decrease the EV Compensation. |
|
| The scene had many dark-colored objects, such as a black object against a dark background. | Decrease the EV Compensation. | |
| The Display Brightness is set to High for outdoor display, making images appear too bright on the Image Display. | Change the Display Brightness in the Setup Menu for more accurate brightness on the Image Display. | |
| You used EV Compensation when you should not have. | Set EV Compensation to 0.0. |
Why is my image too dark?
| Problem | Possible Cause | Solution |
|---|---|---|
| My image is too dark. | There was not enough light. |
• Wait for natural lighting conditions to improve. • Add indirect lighting. • Use the flash. • Increase the EV Compensation. • Use Adaptive Lighting. |
| The flash was on, but the subject was too far away. | Make sure your subject is within the flash working range. If not, try using the Flash Off setting, which will require a longer exposure (use a tripod). | |
| A light is behind the subject. |
• Use the Flash On ⚡ setting to brighten the subject. This is called fill-flash. • Increase the EV Compensation. • Use Adaptive Lighting. |
|
| Your finger blocked the flash. | Be sure to move your fingers away from the flash when you take a picture. | |
| The scene had many light-colored objects, such as a white object against a light background. | Increase the EV Compensation. |
Why is my image grainy?
| Problem | Possible Cause | Solution |
|---|---|---|
| My image is grainy. | The camera was too warm when the picture was taken. The camera may have been on for a long time or had been stored in a hot location. | This effect, which can happen on all digital cameras, is probably not noticeable in most images. The effect will diminish as the camera cools. For best image quality, avoid storing the camera in very hot locations. If the camera is warm after using it for a long time, consider turning off the Image Display to minimize heating. As with all electronic devices, avoid leaving the camera in very hot locations, such as the dashboard of a car in the sun. |
| The ISO Speed setting was too high. | Use a lower ISO Speed setting. | |
| The Image Quality setting was too low. | Use the highest image quality setting (5MP Best), which has the lowest image compression. | |
| There was not enough light. |
• Wait for natural lighting conditions to improve. • Add indirect lighting. • Use the flash. |
Why are some menu options grayed out in the Playback Menu?
| Problem | Possible Cause | Solution |
|---|---|---|
| Some menu options are grayed out in the Playback Menu. | The menu option is not available for the image. | This is normal behavior. For example, if a video clip is selected, you cannot rotate it. Or, if a still image taken without a flash is selected, you cannot remove red eye. |
| The image was taken with another camera and cannot be edited on this camera. | Transfer the images from the camera to your computer, then view or modify them using the HP Image Zone software. |
Why are images missing on my camera?
| Problem | Possible Cause | Solution |
|---|---|---|
| Images are missing on my camera. | You installed a memory card after taking one or more images. | Move the images from the internal memory to the memory card. |
Why is the wrong date and/or time shown on my camera?
| Problem | Possible Cause | Solution |
|---|---|---|
| The wrong date and/or time is shown. | The date and/or time was set incorrectly or the time zone has changed. | Reset the date and time by using the Date & Time option in the Setup Menu. |
| The batteries were drained or were removed from the camera for too long. | Reset the date and time by using the Date & Time option in the Setup Menu. |
Why does the camera respond very sluggishly when trying to review images?
| Problem | Possible Cause | Solution |
|---|---|---|
| The camera responds very sluggishly when trying to review images. | A slow optional memory card that is installed or too many images on the card can affect actions like scrolling through images, magnifying, deleting, etc. | See tips about memory cards. |
| The camera may be processing an image. | Wait until the Memory light turns off, indicating that the camera has finished processing. |
Why does the camera get warm (or even hot) to the touch?
| Problem | Possible Cause | Solution |
|---|---|---|
| The camera gets warm (or even hot) to the touch. | You are using the optional HP AC power adapter to power the camera or to charge the batteries in the camera, or you have been using the camera for a prolonged period of time (15 minutes or longer). | This is normal. However, if anything seems out of the ordinary, turn off the camera, unplug the camera from the HP AC power adapter, and allow the camera to cool. Then examine the camera and the batteries for signs of possible damage. |
What should I do if my camera stalls when establishing a connection to the computer?
| Problem | Possible Cause | Solution |
|---|---|---|
| My camera stalls when establishing a connection to the computer. | The USB cable is not inserted far enough into the camera or computer. | Ensure that the USB cable is properly connected to the camera and computer. If that does not fix the problem, try connecting the USB cable to another USB port on the computer. |
| The camera may have experienced a transient problem. |
• Turn the camera off, then on again. If that does not fix the problem, reset the camera. • If the problem persists, contact HP Support. |
What should I do if I cannot transfer images from the camera to my computer?
| Problem | Possible Cause | Solution |
|---|---|---|
| I cannot transfer images from the camera to my computer. | The HP Image Zone software is not installed on the computer. | Either install the HP Image Zone software, or see alternative methods for transferring without HP Image Zone software. |
| The computer is unable to understand the Picture Transfer Protocol (PTP) standard. | Set your camera to act as a Disk Drive. |
What should I do if I receive an error message when transferring images to my computer?
| Problem | Possible Cause | Solution |
|---|---|---|
| I receive an error message when transferring images to my computer. | A power surge or electrostatic discharge may have interrupted the transfer. | Close the HP Image Zone Transfer software, disconnect the camera from the computer (or remove it from the camera dock), and reset the camera. Then, restart the image transfer process. |
What should I do if I am having a problem installing or using the HP Image Zone software?
| Problem | Possible Cause | Solution |
|---|---|---|
| I am having a problem installing or using the HP Image Zone software. | (Various) | Refer to the HP Customer Support website: http://www.hp.com/support |
What do the different error messages on the camera mean and what should I do?
| Message | Possible Cause | Solution |
|---|---|---|
| BATTERIES DEPLETED. | Battery power is too low to continue operation. | Replace or recharge the batteries, or use an optional HP AC power adapter. |
| Batteries are non-rechargeable. | The batteries are not rechargeable. | Verify that there are rechargeable batteries in the camera, then retry charging the batteries a couple of times. If that fails, purchase new batteries and try again. |
| Batteries cannot be charged. | Either an error occurred during charging, an AC power disruption occurred during charging, the wrong AC power adapter is being used, batteries are over-discharged, batteries are defective, or no batteries are installed in the camera. | Retry charging the batteries a couple of times. If that fails, try charging the batteries in an external charger. If the batteries still will not charge, purchase new batteries and try again. |
| BATTERIES LOW. | Alkaline or Lithium batteries are installed, and they are now low. | Purchase new batteries and try again. For best battery life, use Lithium or rechargeable NiMH batteries. |
| UNSUPPORTED CARD | The optional memory card that is installed in the memory slot is not a supported memory card. | Ensure that the memory card is the proper type for your camera. |
| CARD IS UNFORMATTED Press OK to format card | The optional memory card that is installed needs to be formatted. | Format the memory card by following the instructions on the Image Display (or remove the card from the camera if you do not want it to be formatted). Formatting the memory card will delete all files on the card. |
| CARD HAS WRONG FORMAT Press OK to format card | The optional memory card that is installed is formatted for a different device, such as an MP3 player. | Reformat the memory card by following the instructions on the Image Display (or remove the card from the camera if you do not want it to be reformatted). Formatting the memory card will delete all files on the card. |
| Unable to Format Try Again | The optional memory card that is installed is corrupted. | Replace the memory card, or if you have a memory card reader, try formatting the card on your computer. See your card reader documentation for instructions. |
| The card is locked. Please remove the card from your camera. | When trying to configure your HP Instant Share Menu, the optional memory card that is installed is locked. | With the camera turned off, switch the locking tab on the card to the unlocked position or simply remove the memory card from the camera and continue the HP Instant Share task. |
| CARD LOCKED | The optional memory card that is installed is locked. | With the camera turned off, remove the memory card from the camera and switch the locking tab on the card to the unlocked position. |
| MEMORY FULL or CARD FULL | There is insufficient room to save more images in internal memory or on the optional memory card that is installed. | Transfer images from the camera to your computer, then delete all images in internal memory or on the memory card. Or replace the card with a new one. |
| Memory too full to record audio. or Card too full to record audio. | There is insufficient room to record more than 3 seconds of audio. | Transfer images, video clips, and/or audio files from the camera to your computer, then delete all files in internal memory or on the memory card. Or replace the card with a new one. |
| Memory full. Camera cannot save Share selections. or Card full. Camera cannot save Share selections. | Internal memory or the optional memory card is full, preventing HP Instant Share destinations from being saved to the camera, or preventing images from being marked for HP Instant Share. | Transfer images from the camera to your computer, then delete all images in internal memory or on the memory card. Then set up the HP Instant Share destinations again. |
| Insufficient space on card to rotate image. or Insufficient space in memory to rotate image. | There is insufficient room in internal memory or on the optional memory card to save a rotated image. | • Delete an image to free up memory space, then try rotating the image again. • Transfer images from the camera to your computer, then rotate the image using the HP Image Zone software or another image editing package. |
| Insufficient space on card to save updated image. or Insufficient space in memory to save updated image. | There is insufficient room in internal memory or on the optional memory card to save the image after red-eye removal. | Transfer images from the camera to your computer, then delete all images in internal memory or on the memory card. Then remove red eyes from the image using the HP Image Zone software. |
| The image is too large to magnify. | The image was taken with another camera. | Transfer the image to your computer and magnify it using the HP Image Zone software. |
| The image is too large to rotate. | The image was taken with another camera. | Transfer the image to your computer and rotate it using the HP Image Zone software. |
| Unknown image error. Unable to complete request. | The camera could not complete the image modification you requested. | • Try modifying the image again. • If the same message displays, transfer the image to your computer and modify it using the HP Image Zone software. |
| CARD IS UNREADABLE | The camera is having trouble reading the optional memory card that is installed. The card may be corrupted or an unsupported type. | • Try turning the camera off and then back on. • Ensure that the memory card is the proper type for your camera. If the memory card is the proper type, try reformatting the card using the Format option in the Delete sub-menu of the Playback Menu. If it will not format, it is probably corrupted. Replace the memory card. |
| PROCESSING… | The camera is processing data, such as saving the last picture you took. | Wait a few seconds for the camera to finish processing before taking another picture or pressing another button. |
| CHARGING FLASH… | The camera is recharging the flash. | It takes longer to charge the flash when the battery is low. If you see this message a lot, you may need to replace or recharge the battery. |
| FOCUS TOO FAR | The focus distance is beyond where the camera can focus in the Macro shooting mode. | • Select a shooting mode other than Macro. • Move closer to the subject, within the range of the Macro shooting mode. |
| FOCUS TOO CLOSE | The focus distance is closer than the camera can focus in the Macro shooting mode. | Move farther away from the subject, within Macro range. |
| Blinking [Macro icon] | The focus distance is closer than the camera can focus without being in the Macro shooting mode. | Set the camera to Macro shooting mode or move farther away. |
| UNABLE TO FOCUS and blinking [Macro icon] | The camera cannot find focus in the Macro shooting mode, possibly due to low contrast. | • Use Focus Lock. Point at a part of the scene that is brighter or has a high-contrast edge. • Make sure the subject is within Macro range. |
| NOT ENOUGH LIGHT FOR FAST SHOT | The light is low and the image is likely to be noisy due to the small aperture setting used in Fast Shot mode. | Add light to the scene. (Flash is set to Flash Off in Fast Shot mode.) |
| [camera shake warning icon] (camera shake warning) | The light is low and the image is likely to be blurry due to the long exposure required. | Use the flash, set the camera on a stable surface, or use a tripod. |
| ERROR SAVING IMAGE or ERROR SAVING VIDEO | The optional memory card that is installed was half-locked or was removed before the camera finished writing to the card. | • Always wait until the Memory light stops blinking before removing the memory card from the camera. • With the camera turned off, remove the memory card and check to see if the locking tab on the edge of the card is fully in the unlocked position. |
| Cannot display image. <filename> | The image was taken with another camera, or the image file was corrupted when the camera was shut down improperly. | • The image may still be okay. Transfer the image to your computer and try opening it with the HP Image Zone software. • Do not remove the memory card when the camera is turned on. |
| No devices are connected to camera dock. | The camera may not be properly seated in the dock, or the cables may not be firmly connected. | Make sure the camera is properly inserted into dock and check the USB cable connectors at both the dock and printer, computer, or television. |
| No printable images in memory. or No printable images on card. | The camera you connected to the printer has no still images. Video clips cannot be printed directly from the camera. | Disconnect the camera from the printer, then take still images before reconnecting the camera to the printer. |
| Cannot print video clips. | You have selected Print 1 copy or Print 2 copies in the HP Instant Share Menu and have scrolled to a video clip. Video clips cannot be printed from the camera. | If your printer supports printing video clips, transfer the video clip to your computer and print the clip from your computer. |
| Camera has experienced an error | The camera may have experienced a transient problem. | Turn the camera off and then on again. If that does not fix the problem, try resetting the camera. If the problem persists, note the error code and then call HP Support. |
| Unable to communicate with printer | There is no connection between the camera and printer. | • Check that the printer is turned on and has no errors. • Make sure the cable is connected between the printer and the camera or the optional HP Photosmart M-series dock. If that does not work, turn off the camera and disconnect it from the USB cable. Turn the printer off and then on again. Re-connect the camera and turn it on. |
| Printer top cover is open | The printer is open. | Close the top cover of the printer. |
| Printer ink cover is open. | The door to the ink cartridge is open. | Close the door to the ink cartridge. |
| Incorrect or missing print cartridge. | The printer cartridge is the incorrect model or is missing. | Install a new printer cartridge, turn the printer off, then turn it back on. |
| Incorrect or missing print head. | The print head is the incorrect model or is missing. | Install a new print head, turn the printer off, then turn it back on. |
| Unable to print. Error reading image file. | The printer is unable to read the file that was trying to print. The file may be corrupted. | Try printing again. If that does not work, try printing from the computer. |
| Printer has a paper jam or The print carriage has stalled | Paper has jammed in the printer or the printer carriage has stalled. | Turn off the printer. Completely clear the paper jam, then turn the printer back on. |
| Printer is out of paper | The printer is out of paper. | Load paper into the printer, and then press the OK or Continue button on the printer. |
| Unsupported USB cable | Your camera dock is connected to a printer using the wrong type of cable, or the printer is not a PictBridge-certified printer. | Use the USB cable that came with your camera. The larger, flat end connector on the cable should connect to the printer, usually on the front of the printer. If your printer does not have a connector for this type of USB cable connection, then it is not a PictBridge-certified printer, and it is not a supported printer with your camera. The printer must have the official PictBridge logo. |
| Selected print size is larger than selected paper size. | Print size is too large for the paper size. | Press the Menu/OK button on the camera to return to the Print Setup screen and select a print size that matches the paper size. Or, select a larger paper size and load larger paper into the printer. |
| Paper is not loaded correctly in the printer. | Paper is not aligned correctly in the paper tray. | Realign paper and try printing again. |
| The selected combination of paper type and paper size is not supported. | The paper type and size in the printer is not supported. | Load the printer with paper of the type and size that is supported. |
| There is a problem with the printer’s ink. | The ink cartridge may be low, or the ink cartridge type may not be supported for the printer. | Replace the ink cartridge with a supported cartridge type, turn the printer off, then turn it back on. |
| Low ink. | The printer cartridge is running low on ink. | Replace the ink cartridge. You may be able to print some images using the current cartridge, but their color and quality may not be of high quality. |
| Printer is out of ink. | The printer has run out of ink. | Replace the ink cartridge. |
| Printing canceled | The print job has been canceled. | Press the Menu/OK button on the camera to return to the Print Setup screen. Complete the print request again. |
What do the different error messages on the computer mean and what should I do?
| Message | Possible Cause | Solution |
|---|---|---|
| Cannot Connect To Product | The computer needs to access files in memory during HP Instant Share setup. But either the internal memory is full, or if an optional memory card is installed, the card is full. | If internal memory or the optional memory card is full, transfer the images to a computer and then delete the images from the camera to free-up space. |
| The camera is turned off. | Turn on the camera. | |
| The camera is not working correctly. | Try connecting the camera directly to a PictBridge-certified printer, and print an image. This will verify that the optional memory card, USB connection, and the USB cable are functioning correctly. | |
| The cable is not connected correctly. | Make sure that the cable is firmly connected to the computer and camera. | |
| The camera is set to the Digital Camera setting in the USB Configuration sub-menu of the Setup Menu, but the computer cannot recognize the camera as a digital camera. | Change the USB Configuration setting to Disk Drive in the Setup Menu. This allows the camera to appear as another disk drive on the computer so that you can easily copy the image files from the camera to the computer hard drive. | |
| The camera is connected to the computer through a USB hub, and your USB hub is not compatible with the camera. | Connect the camera directly to a USB port on the computer. | |
| You are using the optional HP Photosmart M-series dock and forgot to press the Save/Print button. | Press the Save/Print button on the dock. | |
| The optional memory card that is installed is locked. | With the camera turned off, remove the memory card and switch the locking tab on the card to the unlocked position. | |
| The USB connection failed. | Reboot the computer. | |
| Could Not Send To Service | The computer is not connected to the Internet. | Make sure your computer is online. |
| Communication Problem | Other HP Instant Share software is running with exclusive access to your camera. | Close the other HP Instant Share program. |
What are some top points to remember about batteries for this camera?
• The first time that you use a set of NiMH batteries, be sure that you fully charge them before using them in the camera.
• If you do not intend to use your camera for an extended period of time (more than two months), HP recommends that you remove the batteries unless you are using rechargeable batteries and are leaving the camera docked or connected to an optional HP AC power adapter.
• When inserting the batteries in the camera, always be sure to orient the batteries as directed by the markings in the battery compartment. If the batteries are inserted improperly, the compartment door may close but the camera will not operate.
• Never use batteries of different chemistries (for example, a Lithium and NiMH battery), brands, or ages. This can cause erratic camera behavior, as well as battery leakage. Always use two identical batteries of the same chemistry, brand, and age.
• The performance of all batteries will decrease as the temperature drops. For best performance in cold environments, use Energizer Lithium AA batteries. NiMH batteries may also provide acceptable low-temperature performance. To improve the performance of all battery types, keep the camera and/or batteries stored in a warm inside pocket when in a cold environment.
How can I extend the battery life of my camera?
Here are some tips for extending battery life:
• Turn off the Image Display and use the viewfinder instead when framing pictures and video. Leave the Image Display off whenever possible.
• Change the Live View at Power On setting in the Setup Menu to Live View Off, so that your camera does not power on in Live View.
• Change the Display Brightness setting in the Setup Menu to Low, so that the Image Display consumes less power when in Live View.
• Minimize the use of flash by setting your camera to Auto Flash, instead of Flash On.
• Use zoom only when necessary to minimize moving the lens.
• Minimize unnecessary power cycling. If you expect to average more than two pictures every five minutes, leave the camera on with the Image Display off, rather than turning off the camera after each shot. This minimizes the number of times the lens must extend and retract.
• Use the optional HP AC power adapter or HP Photosmart M-series dock when the camera will be on for extended periods of time, such as when you transfer images to your computer or when printing.
What are the safety precautions for using batteries?
• Do not charge any batteries other than NiMH batteries in the camera, the optional HP Photosmart M-series dock, or the optional HP Photosmart Quick Recharger.
• Do not place a battery in fire or heat the battery.
• Do not connect the positive terminal and the negative terminal of a battery to each other with any metal object (such as wire).
• Do not carry or store a battery together with coins, necklaces, hairpins, or other metal objects. Placing a battery in contact with coins is especially dangerous to you! To avoid injury, do not drop a battery into a change-filled pocket.
• Do not pierce a battery with nails, strike a battery with a hammer, step on a battery, or otherwise subject it to strong impacts or shocks.
• Do not solder directly onto a battery.
• Do not expose a battery to water or salt water, or allow a battery to get wet.
• Do not disassemble or modify a battery. A battery contains safety and protection devices, which, if damaged, may cause the battery to generate heat, explode, or ignite.
• Immediately discontinue use of a battery if, while using, charging, or storing the battery, the battery emits an unusual smell, feels excessively hot (note that it is normal for a battery to feel warm), changes color or shape, or appears abnormal in any other way.
• In the event a battery leaks and the fluid gets into your eye, do not rub the eye. Rinse well with water and immediately seek medical care. If left untreated, the battery fluid could cause damage to the eye.
How do Alkaline, Lithium, and rechargeable NiMH batteries perform in different use scenarios?
The following table shows how Alkaline, Lithium, and rechargeable NiMH batteries perform in different types of use scenarios.
| Type of use | Alkaline | Lithium | NiMH |
|---|---|---|---|
| Most economical if you take more than 30 pictures per month | Poor | Fair | Good |
| Most economical if you take less than 30 pictures per month | Fair | Good | Fair |
| Heavy use of flash, frequent pictures | Poor | Good | Good |
| Heavy use of video | Poor | Good | Good |
| Heavy use of Live View | Poor | Good | Good |
| Overall battery life | Poor | Good | Fair |
| Low temperature/winter use | Poor | Good | Fair |
| Infrequent use (without dock) | Fair | Good | Fair |
| Infrequent use (with dock) | Fair | Good | Good |
| Want to recharge batteries | No | No | Yes |
What is the approximate number of shots per battery type under different use conditions?
The following table shows the approximate number of shots under heavy, light, and average use conditions for Alkaline, Lithium, and rechargeable NiMH batteries.
| Battery type | Approximate number of shots under heavy use | Approximate number of shots under light use | Approximate number of shots under average use |
|---|---|---|---|
| Alkaline | 50 | 150 | 100 |
| Lithium | 300 | 700 | 500 |
| NiMH | 150 | 300 | 225 |
In the table above, please note that, in all cases, four pictures are taken per session with at least a 5 minute break between sessions. In addition:
• The heavy use number of shots is obtained with extensive use of Live View (30 seconds per picture) and Playback (15 seconds per picture), and Flash On.
• The light use number of shots is obtained with minimal use of Live View (10 seconds per picture) and Playback (4 seconds per picture). Flash is used on 25% of shots.
• The average use number of shots is obtained with Live View used at 15 seconds per picture and Playback used for 8 seconds per picture. Flash is used on 50% of shots.
What do the power indicator icons on the camera mean?
The following icons may be displayed on the status screen, in Live View, in Playback, and when the camera is connected to a computer or printer. If no icon is displayed, this means that the camera has sufficient battery power to function normally.
| Icon | Description |
|---|---|
| [Empty Battery Icon] | Batteries are running low. Camera will power down soon. |
| [Empty Battery Icon, Blinking] Blinking | Battery is depleted. Camera will proceed to power down. |
| [Plug Icon] | Camera is operating on AC power (with non-rechargeable batteries or no batteries installed). |
| [Animated battery filling up Icon] Animated battery filling up | Camera is operating on AC power and is charging the batteries. |
| [Full Battery with Plug Icon] | Camera has successfully completed battery charging and is operating on AC power. |
NOTE: When you remove the batteries from the camera, the date and time settings are preserved for approximately 10 minutes. If the camera is without batteries for longer than 10 minutes, the clock is set to the last date and time at which the camera was turned off. You may be prompted to update the date and time the next time you power on the camera.
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