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What should I do if I smell gas near my HEATILATOR CD4842LR fireplace?
If you smell gas, follow these safety instructions precisely:
• Do not try to light any appliance.
• Do not touch any electrical switch. Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
What are the safety precautions regarding the hot surfaces of the HEATILATOR CD4842LR?
The glass and other surfaces of the HEATILATOR CD4842LR are hot during operation and take time to cool down. Hot glass will cause burns.
• Do not touch the glass until it is cooled.
• NEVER allow children to touch the glass.
• Keep children away.
• Carefully supervise children when they are in the same room as the appliance.
• Alert children and adults to the hazards of high temperatures.
High temperatures can also ignite clothing or other flammable materials. Keep clothing, furniture, draperies, and other combustibles away from the appliance. This appliance is supplied with an integral barrier to prevent direct contact with the fixed glass panel; do not operate the appliance with this barrier removed.
What are the BTU specifications for the HEATILATOR CD4842LR fireplace?
| Caliber CD Series | CD4842 |
|---|---|
| Standing Pilot or IPI | |
| Max/Min Input Rate (NG) | 33,000/22,000 |
| Orifice Size (NG) | .109 in./2.77 mm |
| Max/Min Input Rate (LP) | 32,500/20,500 |
| Orifice Size (LP) | .067 in./1.70 mm |
How should I adjust my HEATILATOR CD4842LR for high altitude installations?
If the heating value of the gas has not been reduced by your local utility, these rules apply. When installing the HEATILATOR CD4842LR above 2000 feet elevation:
• In the USA: Reduce the input rate by 4% for each 1000 feet above 2000 feet.
• In CANADA: Reduce the input rate by 10% for elevations between 2000 feet and 4500 feet. Above 4500 feet, consult your local gas utility.
Check with your local gas utility to determine the proper orifice size for your altitude.
What should I do before lighting my HEATILATOR CD4842LR for the first time?
Before operating your HEATILATOR CD4842LR for the first time, have a qualified service technician perform the following checks:
• Verify all shipping materials have been removed from inside and/or underneath the firebox.
• Review proper placement of logs, rockwool, and/or other decorative materials.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position and that the integral barrier is in place.
How do I light my HEATILATOR CD4842LR with an Intellifire Ignition (IPI) system?
FOR YOUR SAFETY READ BEFORE LIGHTING
This appliance is equipped with an ignition device which automatically lights the pilot. Do not try to light the pilot by hand. Before lighting, smell all around the appliance area for gas, especially near the floor as some gas is heavier than air.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information.
2. Turn the wall switch to the “OFF” position or the thermostat to the lowest setting.
3. Turn off all electric power to the appliance.
4. Wait five minutes to clear out any gas. If you then smell gas, STOP! Follow the safety instructions for what to do if you smell gas. If you don’t smell gas, proceed to the next step.
5. To turn on the burner, turn on all electric power to the appliance and turn on the wall switch or set the thermostat to the desired setting.
If the appliance will not operate, follow the instructions “TO TURN OFF GAS TO APPLIANCE” and call your service technician or gas supplier.
How do I turn off the gas to my HEATILATOR CD4842LR with an Intellifire Ignition (IPI) system?
1. Turn off the wall switch or set the thermostat to the lowest setting.
2. Turn off all electric power to the appliance if service is to be performed.
3. Push the gas control lever in and move it to the “OFF” position or push the gas control lever to the “OFF” position. Do not force.
4. Replace the control access panel.
How do I light my HEATILATOR CD4842LR with a Standing Pilot system?
FOR YOUR SAFETY READ BEFORE LIGHTING
This appliance has a pilot which must be lit by hand. When lighting the pilot, follow these instructions exactly. Before lighting, smell all around the appliance area for gas.
LIGHTING INSTRUCTIONS
1. Turn the wall switch to the “OFF” position or thermostat to the lowest setting.
2. Remove the control access panel.
3. Turn the manual gas valve to CLOSED. Wait five (5) minutes to clear out any gas. If you then smell gas, STOP! Follow the safety instructions for smelling gas. If you don’t smell gas, go to the next step.
4. Turn the gas line to “OPEN”.
5. Turn the pilot knob clockwise to “OFF”. (The knob may have to be depressed to pass the “PILOT” position.)
6. Locate the pilot assembly inside the appliance.
7. Locate the red ignitor button.
8. Turn the pilot knob to “PILOT” and push in.
9. Continue to hold in the pilot knob and push the red ignitor button 12-15 times until a small blue pilot flame appears.
10. Continue to hold in the pilot knob for approximately one minute. The pilot should remain lit. If the pilot goes out, wait 5 minutes and repeat Steps 3-9.
11. Release the knob and turn it counterclockwise to “ON”.
12. To light the main burner, turn the wall switch to “ON”. Do not light by hand.
How do I turn off the gas to my HEATILATOR CD4842LR with a Standing Pilot system?
1. Turn off the wall switch or set the thermostat to the lowest setting.
2. Remove the control access panel.
3. Turn the manual gas valve to the “CLOSED” position. Do not force.
4. Replace the control access panel.
What is the initial break-in procedure for the HEATILATOR CD4842LR?
To properly cure the materials used to manufacture the fireplace, follow this initial break-in procedure:
• The fireplace should be run for three to four hours continuously on high.
• Turn the fireplace off and allow it to completely cool.
• Remove the fixed glass assembly.
• Clean the fixed glass assembly.
• Replace the fixed glass assembly and run continuously on high for an additional 12 hours.
Note: Open windows for air circulation during the fireplace break-in. Some people may be sensitive to the smoke and odors from the curing process, and smoke detectors may activate.
How do I adjust the flame height on my HEATILATOR CD4842LR?
Some appliances are equipped with a high/low flame adjustment control. To adjust the flame:
1. Open the control access panel.
2. Compare your valve to the diagrams in the manual to identify it as either a DEXEN valve (IntelliFire System) or a SIT valve (Standing Pilot System).
3. Adjust the flame by turning the knob labeled HI/LO as indicated in the photo matching your valve.
Frequently Asked Questions for the HEATILATOR CD4842LR
| ISSUE | SOLUTIONS |
|---|---|
| Condensation on the glass | This is a result of gas combustion and temperature variations. As the appliance warms, this condensation will disappear. |
| Blue flames | This is a result of normal operation and the flames will begin to yellow as the appliance is allowed to burn for 20 to 40 minutes. |
| Odor from appliance | When first operated, this appliance may release an odor for the first several hours. This is caused by the curing of materials from manufacturing. Odor may also be released from finishing materials and adhesives used near the appliance. These circumstances may require additional curing related to the installation environment. |
| Film on the glass | This is a normal result of the curing process of the paint and logs. Glass should be cleaned within 3 to 4 hours of initial burning. A non-abrasive cleaner such as gas appliance glass cleaner may be necessary. |
| Metallic noise | Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced by a furnace or heating duct. This noise does not affect the operation or longevity of the appliance. |
| Is it normal to see the pilot flame burn continually? | In an IntelliFire ignition system (IPI), the pilot flame should turn off when the appliance is turned off. Some optional control systems available with IPI models may allow the pilot flame to remain lit. In a standing pilot system, the pilot will always stay on. |
How should I perform annual maintenance as a homeowner on my HEATILATOR CD4842LR?
The following tasks may be performed annually by the homeowner. The fireplace should be turned off and cooled before servicing.
Glass Cleaning (Seasonally)
• Prepare a work area with a drop cloth on a flat, stable surface.
• Remove the door or decorative front.
• Remove the fixed glass assembly per instructions.
• Clean the glass with a non-abrasive commercially available cleaner. For light deposits, use a soft cloth with soap and water. For heavy deposits, use a commercial fireplace glass cleaner.
• Carefully set the fixed glass assembly back in place and secure the latches.
• Reinstall the door or decorative front.
Doors, Surrounds, Fronts (Annually)
• Assess the condition of the screen and replace as necessary.
• Inspect for scratches, dents, or other damage and repair as necessary.
• Check that louvers are not blocked.
• Vacuum and dust all surfaces.
Venting (Seasonally)
• Inspect the venting and termination cap for blockage from plants, bird nests, leaves, snow, etc.
• Verify termination cap clearance to any subsequent construction (decks, fences, etc.).
• Inspect for corrosion or separation.
• Verify weather stripping, sealing, and flashing remains intact.
How do I remove and replace the fixed glass assembly on the HEATILATOR CD4842LR?
Removing Fixed Glass Assembly
1. Lift and pull the upper grille towards you to expose the Quick Access Latches.
2. Open the control access panel to expose the lower Quick Access Latches.
3. Rotate the bottom of the screen assembly away from the appliance and lower it out of the top retainers.
4. Release the top and bottom access latches and rotate the top of the glass assembly away from the top of the appliance.
5. Place the glass assembly on a surface that will not scratch it.
Replacing Fixed Glass Assembly
1. Replace the glass assembly on the lower access latches and rotate the upper portion of the glass assembly into place.
2. Engage the top access latches.
3. Engage the lower access latches.
4. Reinstall the top corners of the screen assembly in their retainer clips and rotate the screen assembly to rest on the lower latches.
5. Close the access panel and reinstall the upper grille.
How do I set up the logs, rockwool, and decorative media in my HEATILATOR CD4842LR?
Place the Lava Rock and Vermiculite
• Place lava rock on the sides and front of the hearth pan as shown in the diagram. Then, sprinkle vermiculite over the lava rock.
Place the Rockwool
• Place a small amount of 1/2 in. diameter pieces (dime-size) of rockwool on the burner pan so that the rockwool touches but does not cover the holes in the burner pan. Do not place rockwool directly over burner ports.
Install the Log Assembly
1. The base logs are permanently mounted on the grate assembly and should not be moved.
2. Install the “Y” log on the left-hand side of the grate using the locating pins to position it.
3. Install the right top log using the locating pins to position it properly.
How is the air shutter adjusted on the HEATILATOR CD4842LR?
Air shutter settings should be adjusted by a qualified installer at the time of installation. The air shutter is set at the factory for a minimum vertical vent run and should be adjusted for longer vertical runs.
• 16 full turns of the shutter adjustment handle are required to move the air shutter from fully open to fully closed.
• When the shutter adjustment handle is all the way down, the air shutter is in the closed position.
If sooting occurs, provide more air by opening the air shutter.
What should I check if my HEATILATOR CD4842LR with a Standing Pilot won’t light?
| Symptom | Possible Causes | Corrective Action |
|---|---|---|
| 1. After repeated triggering of the piezo ignitor button, the spark ignitor will not light the pilot. | A. No gas or low gas pressure. | Check the remote shut-off valves from the appliance. There is usually a valve near the gas main. |
| B. No LP in tank. | Check the LP (propane) tank. You may be out of fuel. | |
| C. Ignitor. | Check the spark at the electrode and pilot. If no spark and the electrode wire is properly connected, replace the ignitor. Verify there is no short in the electrode wire. | |
| D. Pilot or misaligned electrode (spark at electrode). | Using a match, light the pilot. If the pilot lights, an improper gas/air mixture caused the bad lighting and a longer purge period is recommended. If the pilot will not light, ensure the gap at the electrode and pilot is one-eighth inch for a strong spark. If the gap is OK, replace the pilot. | |
| 2. The pilot will not stay lit after carefully following the lighting instructions. | A. Thermocouple. | Check that the pilot flame impinges on the thermocouple. Ensure the thermocouple connection at the gas valve is fully inserted and tight. Verify proper voltage output (8-16 millivolts). If the reading is less than 8 millivolts, replace the thermocouple. |
| B. Improper gas inlet pressure. | Natural gas should be 5-7 in. w.c. LP should be 11-14 in. w.c. Verify pressure with a manometer. | |
| C. Valve. | If the thermocouple is producing 8-16 millivolts, replace the control valve. | |
| 3. The pilot is burning, but there is no burner flame. | A. On/off switch or wires defective. | Check the ON/OFF switch and wires. Place jumper wires across the terminals at the ON/OFF switch. If the burner comes on, replace the switch. If not, place jumper wires across the switch wires at the gas valve. If the burner comes on, the wires are faulty. |
| B. Thermopile may not be generating sufficient millivoltage. | Check that the pilot flame impinges the thermopile properly. Check the thermopile with a millivolt meter. The reading should be 350 millivolts minimum. Replace the thermopile if the reading is below the minimum. |
How do I troubleshoot my HEATILATOR CD4842LR with an Intellifire Ignition System?
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| 1. Pilot won’t light. The ignitor/module makes noise, but no spark. | A. Incorrect wiring. | Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are connected to correct terminals on the module and pilot assembly. |
| B. Loose connections or electrical shorts in the wiring. | Verify no loose connections or electrical shorts in wiring from module to pilot assembly. Verify connections are not grounding out to the metal chassis. | |
| C. Ignitor gap is too large. | Verify the gap of the igniter to the right side of the pilot hood is approximately 1/8 in. (3 mm). | |
| D. Module. | Test the module for a spark at the “I” terminal. If there is no spark, the module must be replaced. If there is a spark, inspect the pilot assembly for a shorted sparker wire or cracked insulator. | |
| 2. Pilot won’t light, there is no noise or spark. | A. No power or power supply installed incorrectly. | Verify power supply is installed and plugged in. Check voltage of power supply under load; it should be between 2.8 and 3.2 volts AC. |
| B. A shorted or loose connection in wiring. | Remove and reinstall the wiring harness. Verify a tight fit. Verify the continuity of each wire. | |
| C. Improper wall switch wiring. | Verify that 110 VAC power is “ON” to the junction box. | |
| D. Module not grounded. | Verify the black ground wire from the module wire harness is grounded to the metal chassis of the appliance. | |
| E. Module. | Test the module for a spark at the “I” terminal. If there is no spark, the module must be replaced. | |
| 3. Pilot sparks, but Pilot will not light. | A. Gas supply. | Verify that the incoming gas line ball valve is “open” and inlet pressure is within acceptable limits. |
| B. Ignitor gap is incorrect. | Verify that the spark gap from the ignitor to the pilot hood is 1/8 in (3 mm). | |
| C. Module is not grounded. | Verify the module is securely grounded to the metal chassis of the appliance. | |
| D. Module voltage output / Valve/ Pilot solenoid ohms readings. | Verify battery voltage is at least 2.7 volts. Replace batteries if voltage is below 2.7. | |
| 4. Pilot lights but continues to spark, and main burner will not ignite. | A. A shorted or loose connection in flame sensing rod. | Verify all connections to the wiring diagram. Verify connections are not grounding out. |
| B. Poor flame rectification or contaminated flame sensing rod. | Verify that the flame is engulfing the flame sensing rod on the left side of the pilot hood. It should glow shortly after ignition. | |
| C. Module is not grounded. | Verify the module is securely grounded and the wire harness is firmly connected. | |
| D. Damaged pilot assembly or contaminated flame sensing rod. | Verify the ceramic insulator is not cracked. Clean the flame sensing rod with emery cloth. Replace the pilot if any damage is detected. | |
| E. Module. | Test the module for a spark at the “I” terminal. If there is no spark, the module must be replaced. If there is a spark, the module is fine. |
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