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FUJITSU PRIMERGY RX1330 M4 (01) PDF SUMMARY:

How should I send comments, suggestions, or corrections regarding the manual?

The User Documentation Department welcomes opinions of the manual to optimize documentation to individual needs. Comments can be sent via e-mail to manuals@ts.fujitsu.com.


What should I do before using the product?

Carefully read the manual before using the product. Pay particular attention to the accompanying manual “Safety Notes and Regulations” and ensure that these safety notes are understood before using the product. Keep the manual and the “Safety Notes and Regulations” manual in a safe place for easy reference while using the product.


What is the classification of this product as an ITE (Information Technology Equipment) and what are the implications?

This product is a “Class A” ITE (Information Technology Equipment). In a domestic environment, this product may cause radio interference, in which case the user may be required to take appropriate measures.


What is the expected operating life of aluminum electrolytic capacitors in a normal office environment, and who bears the cost of replacing them beyond their operating life?

As a guideline, in a normal office environment (25°C) operating life is not expected to be reached within the maintenance support period (5 years). However, operating life may be reached more quickly if, for example, the product is used in a hot environment. The customer shall bear the cost of replacing replaceable components which have exceeded their operating life. These are only guidelines and do not constitute a guarantee of trouble-free operation during the maintenance support period.


For what type of use has this product been designed and manufactured?

This product has been designed and manufactured to be used in commercial and/or industrial areas as a server. When used as a visual display workplace, it must not be placed in the direct field of view to avoid incommoding reflections (applies only to TX server systems).


For what uses has the device not been designed or manufactured?

The device has not been designed or manufactured for uses which demand an extremely high level of safety and carry a direct and serious risk of life or body if such safety cannot be assured. These uses include control of nuclear reactions in nuclear power plants, automatic airplane flight control, air traffic control, traffic control in mass transport systems, medical devices for life support, and missile guidance control in weapons systems (hereafter, “high safety use”). Customers should not use this product for high safety use unless measures are in place for ensuring the level of safety demanded of such use. Please consult the sales staff of Fujitsu if intending to use this product for high safety use.


What is recommended to prevent a momentary voltage drop in the power supply caused by lightning?

To prevent a momentary voltage drop, the use of an uninterruptible power supply is recommended.


To what standard does this product conform regarding harmonic current?

This product conforms to harmonic current standard JIS C 61000-3-2.


What types of HDDs are supported by the SATA version of this server, and where can I find more information on their usage and operation conditions?

The SATA version of this server supports HDDs with SATA/BC-SATA storage interfaces. Usage and operation conditions differ depending on the type of HDD used. More information can be found at: http://jp.fujitsu.com/platform/server/primergy/harddisk/.


What is the purpose of this operating manual?

This operating manual describes how to install, set up, and operate the server. It is intended for those responsible for installing the hardware and ensuring that the system runs smoothly. It contains all the information needed to put the PRIMERGY RX1330 M4 into operation.


What level of knowledge is required to understand the various expansion options?

To understand the various expansion options, familiarity with the fields of hardware and data transmission and a basic knowledge of the underlying operating system will be needed.


What should I do before installing, setting up, and operating the server?

Carefully read the safety instructions in chapter “Important information” on page 43.


Where can I find all the documentation for my server?

All documentation on PRIMERGY hardware and ServerView software is available online from the Fujitsu manuals server at: http://manuals.ts.fujitsu.com. For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/manual/. The complete PRIMERGY documentation set can also be downloaded as a DVD ISO image at: ftp://ftp.ts.fujitsu.com/images/serverview/manuals. For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/downloads/.


Where can I find spare parts identification and information?

Spare parts identification and information system (not valid for Japan) is available for online use or download (Windows OS) at http://manuals.ts.fujitsu.com/illustrated_spares or from the CSS component view of the ServerView Operations Manager.


What does the PRIMERGY Customer Self Service (CSS) concept enable me to do?

The PRIMERGY Customer Self Service (CSS) concept enables you to identify and replace the affected component yourself in the case of certain error scenarios.


Which components can I replace myself in the event of an error, according to the CSS concept?

In the CSS concept, you can replace the following components yourself in the event of an error: Hot-plug HDD/SSD modules, Hot-plug PSUs, Memory modules, System fans, Expansion cards.


Where can I find more information on replacing these components?

See the “FUJITSU Server PRIMERGY RX1330 M4 Upgrade and Maintenance Manual”.


How do CSS indicators inform me about CSS events?

CSS indicators on the front panel and I/O panel of the PRIMERGY server provide information if a CSS event arises. CSS errors are displayed in the ServerView Operations Manager, the server management software from Fujitsu.


Where can I find the Illustrated Spares catalog for the affected component in the event of errors?

In the event of errors, the ServerView Operations Manager refers you directly to the affected component and its order information in the Illustrated Spares catalog of the server in question (This feature is not available for Japan).


Where can I find more information on the CSS concept?

More information on the CSS concept is provided in the “PRIMERGY ServerView Suite Local Service Concept – LSC” manual on the Fujitsu manuals server.


Where can I find the latest information on optional products provided for the RX1330 M4?

For the latest information on optional products provided for the RX1330 M4, see the configurator tool of the server: http://ts.fujitsu.com/products/standard_servers/index.html. For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/.


Where are the features of the system board described?

The features of the system board are described in the “FUJITSU Server PRIMERGY RX1330 M4 Upgrade and Maintenance Manual”. The setup possibilities are described in the “D3675 BIOS Setup Utility for FUJITSU Server PRIMERGY RX1330 M4 Reference Manual”.


How is the TPM activated?

The TPM is activated via the BIOS (for more information, see the “D3675 BIOS Setup Utility for FUJITSU Server PRIMERGY RX1330 M4 Reference Manual").


What should I note when using the TPM?

When using the TPM, note the program descriptions provided by the third party manufacturers. Create a backup of the TPM content, following the third party manufacturer instructions, otherwise, if the TPM or the system board is faulty, data will not be accessible. If a failure occurs, inform service about the TPM activation before it takes any action, and be prepared to provide them with backup copies of the TPM content.


What are the power supply options for the server?

The server can be equipped with one standard PSU, up to two hot-plug PSUs, or one hot-plug PSU and one Fujitsu battery unit (FJBU).


What voltage range do the standard and hot-plug PSUs adjust to automatically?

The PSU adjusts automatically to any mains voltage in the range of 100 V – 240 V.


What is the purpose of installing a second hot-plug PSU?

A second hot-plug PSU can be installed optionally to serve as a redundant power supply. If one PSU fails, the second PSU in the redundant configuration ensures operation can continue uninterrupted and the defective PSU can be replaced during operation (hot-plug).


What does the Fujitsu battery unit (FJBU) do?

FJBU behaves as a modular UPS in the server. When power fails, the server can operate by FJBU for a while. FJBU supports hot-plugging and can be replaced during operation.


What is the Advanced Thermal Design (ATD) option and what should I be aware of when using it?

The ATD option allows operation of the system with a wider temperature range of either 5 °C to 40 °C or 5 °C to 45 °C, depending on the system and configuration. In a system that is configured with ATD, only certain components which support the respectively increased higher operating temperature range may be installed and used. For applicable restrictions, see the official configurator tool.


How does the server handle memory data errors?

When memory data is accessed, 1-bit errors are identified in the main memory and automatically corrected with the Error Correcting Code (ECC) method.


What do Automatic Server Reconfiguration and Restart (ASR&R) do?

Automatic Server Reconfiguration and Restart (ASR&R) restarts the system in the event of an error and automatically “hides” the defective system components.


What do the Prefailure Detection and Analysis (PDA) technology do?

The Prefailure Detection and Analysis (PDA) technology from Fujitsu analyzes and monitors all components that are critical for system reliability.


How does a RAID controller enhance the system?

A RAID controller supports different RAID levels and increases the availability and data security of the system.


What is iRMC S5 and what functions does it support?

The iRMC S5 (integrated Remote Management Controller) is a Baseboard Management Controller (BMC) with integrated management LAN connector and expanded functionality that was previously only available with additional plug-in cards. The iRMC S5 enables complete control of PRIMERGY servers, regardless of system status, and thus particularly the control of PRIMERGY servers that are in the “out-of-band” system status.

Major functions supported by the iRMC S5 include: Browser access via the own Web server of the iRMC S5, Secure communication (SSH, SSL), Power Management for the managed server (depending on its system status), Power Consumption Management, Connecting virtual drives as remote storage, Text-based and graphic console bypass (Advanced Video Redirection), Remote Storage, Command Line Interface (CLI), Simple, interactive or script-based iRMC S5configuration, Customer Self Service (CSS), User management of the iRMC S5, Multi-computer, global iRMC S5 user administration using an LDAP Directory Service, Automatic network configuration via DNS / DHCP, Power supply of the iRMC S5 via the system standby supply, Full-coverage alarm management, System Event Log (SEL) reading and processing, IPMI support, CIM / WS-MAN support, and Internal Event Log for user login / logout auditing.


Where can I find more information about the iRMC S5?

More information about the iRMC S5 can be found in the iRMC S5 user guides (on the Fujitsu manuals server under x86 Servers – Software – ServerView Suite – Out-Of-Band Management).


How is server management implemented?

Server management is implemented using the ServerView Operations Manager supplied and the PDA technology from Fujitsu. PDA reports the threat of a system error or overload at an early stage, allowing preventive measures to be taken.


What functions does the ServerView Operations Manager support?

The ServerView Operations Manager supports the following functions: Round-the-clock monitoring, regardless of server status, High-performance, graphical console bypass (AVR) protected by HTTPS/SSL (128 bit), Remote storage via USB, Remote power on, Intrusion detection in the floorstand model, Temperature monitoring of the CPU and the surrounding area, Detailed status and error reports for CPUs and main memory, Watchdog timer for Automatic Server Reconfiguration and Restart (ASR&R) in the event that memory modules or CPUs fail, Power monitoring, End-of-life monitoring of fans with prompt notification before failure, Watchdog timer for monitoring the operating system with ASR&R.


Where can I find more information on the ServerView Operations Manager?

More information on the ServerView Operations Manager is provided in the associated documentation.


What is the purpose of the ServerView Installation Manager?

The ServerView Installation Manager software provided allows configuration of the PRIMERGY server quickly and precisely. User-guided menus are available for installing the server operating system (for more information, see section “Notes on configuring controllers” on page 75).


What features of PRIMERGY servers facilitate maintenance?

PRIMERGY servers are easy to maintain and modular, thus enables quick and simple maintenance. The handles and locks (touch points) used to exchange components are colored green to ensure simple and immediate recognition. The areas of all components that can be touched without damaging them are also marked green. PRIMERGY diagnostic LEDs fitted on the system board indicate which component (memory module, CPU, fan or expansion card) is not functioning properly. The Flash EPROM program supplied with the Fujitsu utilities supports a fast BIOS update.


How can the server be maintained and serviced remotely?

With the iRMC on the system board, the server can also be maintained and serviced remotely. This enables remote diagnosis for system analysis, remote configuration and remote restart should the operating system or hardware fail.


What is ServerView Remote Management?

ServerView Remote Management is the remote management solution from Fujitsu for PRIMERGY servers. ServerView Remote Management and the relevant hardware components integrated on the system board allow remote monitoring and maintenance as well as fast restoration of operation in the event of errors.


What are the benefits of remote monitoring and maintenance?

Remote monitoring and maintenance avoids time-consuming and costly on-site repairs and reduces service costs. This leads to a reduction in the total cost of ownership and an excellent return on investment for the remote management solution.


How can an administrator access system information via the iRMC?

The administrator can access all system information and information from the sensors such as fan speeds or voltages via the iRMC web interface. The administrator can also start the text-based or graphic console bypass (Advanced Video Redirection, AVR) and connect virtual drives as remote storage.


Where can I find more information about the iRMC?

More information about the iRMC can be found in the iRMC user guides at http://manuals.ts.fujitsu.com under x86 Servers – Software – ServerView Suite – Out-Of-Band Management.


How is the rack model protected against unauthorized access?

The rack model is protected against unauthorized access by a lockable rack door.


How can I protect my data from unauthorized access using BIOS setup security functions?

The Security menu in BIOS Setup offers various options for protecting data from unauthorized access. By combining these options, optimum protection can be achieved for the system.


Where can I find a detailed description of the Security menu and how to assign passwords?

A detailed description of the Security menu and how to assign passwords can be found in the “D3675 BIOS Setup Utility for FUJITSU Server PRIMERGY RX1330 M4 Reference Manual”.


Where are the connectors located on the server front?

Connectors are located on the front panel module.


What connectors are available on the front panel module?

The front panel module has 2x USB 3.1 Gen 1 connectors. A front VGA connector is available as an option.


What connector is available on the front panel on QRL for the 10 HDD/SSD variant?

The front panel on QRL for the 10 HDD/SSD variant has 1x USB 2.0 connector.


What is the USB 2.0 connector on the front used for, and what is the maximum cable length?

The USB 2.0 connector on the front supports activities carried out by the service technician. The maximum length of the external cable is two meters for the USB connector on the front.


Where are the connectors located on the server rear?

Connectors are located on the I/O panel.


What connectors are available on the I/O panel?

The I/O panel has 2 x USB 2.0 connectors, 2 x USB 3.1 Gen 2 connectors, Video connector (VGA), Standard LAN connector (LAN1), Shared LAN connector (LAN2), and Management LAN connector (for iRMC server management function).


What should I note about the shared LAN connector?

Depending on the BIOS settings, the shared LAN connector may also be used as a management LAN connector. For more information, see the corresponding BIOS Setup Utility reference manual.


What should I be aware of when connecting devices?

Some of the devices connected require special software (e.g., drivers) (see documentation for the connected device).


Where are the controls located on the server front?

The controls are located on the front panel module or the front panel on QRL.


What controls are available on the front panel?

The front panel has a RESET button, an NMI button, an ID button, and an On/Off button.


What does the RESET button do?

The RESET button reboots the system. Press the reset button with a straightened end of a paper clip.


What does the NMI button do?

The NMI button is used to troubleshoot software and device driver errors. Press the NMI button with a straightened end of a paper clip.


When should I use the NMI button?

Use this button only if directed to do so by qualified certified maintenance personnel.


What does the ID button do?

The ID button highlights the ID indicator on the front panel and I/O panel for easy server identification.


What does the On/Off button do?

The On/Off button is used to switch the server on or off. If the system is running an ACPI-compliant operating system, pressing the On/Off button will perform a graceful shutdown.


Where are the indicators located on the server front?

The indicators are located on the front panel module or the front panel on QRL.


What indicators are available on the front panel?

The front panel has an ID indicator, a CSS indicator, a Global Error indicator, an HDD/SSD activity indicator, a Power-on indicator, and an AC connected indicator.


What does the ID indicator show?

The ID indicator shows the server has been highlighted using ServerView Operations Manager, iRMC web interface, or the ID button on the front panel for easy identification when it is blue on. The server has been highlighted for easy identification using the iRMC with disabled local VGA output when it is flashing blue.


What does the CSS indicator show?

The CSS indicator shows no critical event detected (CSS component) when it is off. It shows a prefailure event detected (CSS component) when it is orange on. For HDDs/SSDs, see also “HDD/SSD prefailure detection” on page 34. It shows a CSS component failure detected when it is flashing orange.


What does the Global Error indicator show?

The Global Error indicator shows no critical event detected (non CSS component) when it is off. It shows a prefailure event detected (non CSS component) when it is orange on. It shows a non CSS component failure detected when it is flashing orange. Possible causes: System is out of the specified temperature range, Defective sensor, CPU error, or Error detected by server management software.


What does the HDD/SSD activity indicator show?

The HDD/SSD activity indicator shows data access in progress when it is flashing green.


What does the Power-on indicator show?

The Power-on indicator shows the server is switched off when it is off. It shows the server has been switched on but Power Cycle Delay settings delay it from turning on for a specified time, or the server is switched on and operating normally when it is green on. It shows the BMC firmware is starting up after the server has been connected to the mains when it is flashing green slowly.


What does the AC connected indicator show?

The AC connected indicator shows the server is switched off and connected to the mains (standby mode), or the server has been switched on but Power Cycle Delay settings delay it from turning on for a specified time when it is green on. It shows the server is switched off and not connected to the mains, or the server is switched on and operating normally when it is off.


What should I note about the server’s standby mode?

After connecting the server to the mains, it will take about 60 seconds until the server will enter standby mode and can be switched on.


What do the iRMC-related status signals indicate?

When the ID indicator is flashing blue and the Global error indicator is off, a remote connection has been established, and the Local VGA output has been disabled during the remote session. When the ID indicator is flashing blue and the Global error indicator is flashing orange, an emergency flash of the iRMC firmware is in progress.


What are the requirements for HDD/SSD prefailure detection?

The requirements are: iRMC S5 Firmware 1.2 or later and supported OOB RAID system.


What does the activity indicator on the ODD show?

The activity indicator on the ODD shows the ODD is inactive when it is off. The storage medium is being accessed when it is green on.


What do the indicators on the hot-plug HDD/SSD module show?

The access indicator shows the HDD/SSD is inactive when it is off and the HDD/SSD is being accessed when it is green on. The error indicator shows no HDD/SSD error detected when it is off. It shows an HDD/SSD error has been detected when it is orange on. Possible causes: The drive is defective and needs replacing, A RAID rebuild process has failed, or the HDD/SSD module has not been inserted correctly. It shows HDD/SSD RAID rebuild is in progress. Data is being restored after replacing a drive that has been combined into a RAID array when it is flashing orange slowly.


What do the ID, CSS, and Global Error indicators on the I/O panel show?

The ID indicator shows the server has been highlighted using ServerView Operations Manager, iRMC web interface or the ID button on the front panel for easy identification when it is blue on. It shows the server has been highlighted for easy identification using the iRMC (AVR) with disabled local VGA output when it is flashing blue. The CSS indicator shows no critical event detected (CSS component) when it is off. It shows a prefailure event detected (CSS component) when it is orange on. It shows CSS component failure detected when it is flashing orange. The Global Error indicator shows no critical event detected (non CSS component) when it is off. It shows prefailure event detected (non CSS component) when it is orange on. It shows non CSS component failure detected when it is flashing orange. Possible causes: System is out of the specified range, Defective sensor, CPU error, or Error detected by server management software.


What should I note about CSS and Global Error indicators on the I/O panel?

If CSS and Global Error indicators are located in the same place on the I/O panel of the server, also check the indicators on the front panel to determine if a CSS or Global Error event has been detected.


Where can I find more information on detected errors?

For more information on detected errors, see the System Event Log or use the ServerView Operations Manager or iRMC web interface.


What do the iRMC-related status signals on the I/O panel indicate?

When the ID indicator is flashing blue and the Global error indicator is off, a remote connection has been established, and Local VGA output has been disabled during the remote session. When the ID indicator is flashing blue and the Global error indicator is flashing orange, an emergency flash of the iRMC firmware is in progress.


What do the LAN indicators show?

The LAN link/transfer indicator shows a LAN connection has been established when it is green on. LAN is not connected when it is off. LAN data transfer is in progress when it is flashing green. The LAN speed indicator shows data traffic at a transfer rate of 1 Gbit/s when it is yellow on. It shows data traffic at a transfer rate of 100 Mbit/s when it is green on. It shows data traffic at a transfer rate of 10 Mbit/s when it is off.


What does the PSU status indicator on the hot-plug PSU show?

The PSU status indicator shows the server is switched off, but mains voltage is present (standby mode) when it is flashing green. The server is switched on and operating properly when it is green on. An overload has been detected, and the PSU is still running, but failure might be imminent when it is flashing orange. An PSU failure has been detected when it is orange on. Possible causes: Over/under voltage, Overheating, or Fan failure.


What does the FJBU status indicator show?

The FJBU status indicator shows the battery unit is charging when it is flashing green. The battery unit is discharging when it is flashing green slowly. The battery unit is fully charged when it is green on. A battery unit failure has been detected when it is flashing orange. Possible causes: Capacity failure or Overheating. A general battery failure has occurred when it is orange on.


What should I observe before installing and starting up a server?

Before installing and starting up a server, please observe the safety instructions to avoid serious errors that could impair health, damage the server, and endanger the data base.


Who should perform the actions described in this manual?

The actions described in this manual shall be performed by technical specialists. A technical specialist is a person who is trained to install the server including hardware and software.


Who should perform repairs to the server that do not relate to CSS failures?

Repairs to the server that do not relate to CSS failures shall be performed by service personnel. Note that unauthorized interference with the server will void the warranty and exempt the manufacturer from all liability.


What are the potential consequences of failing to observe the guidelines in this manual or performing improper repairs?

Any failure to observe the guidelines in this manual, and any improper repairs could expose the user to risks (electric shock, energy hazards, fire hazards) or damage the equipment.


What should I do before installing/removing internal components to/from the server?

Before installing/removing internal components to/from the server, turn off the server, all peripheral devices, and any other connected devices. Also unplug all power cords from the power outlet. Failure to do so can cause electric shock or damage. This is only valid for non hot-plug components.


What environmental conditions should I observe during installation and before operating the server?

During installation and before operating the server, observe the instructions on environmental conditions for the server.


What should I do if the server is brought in from a cold environment?

If the server is brought in from a cold environment, condensation may form both inside and on the outside of the server. Wait until the server has acclimatized to room temperature and is absolutely dry before starting it up. Material damage may be caused to the server if this requirement is not observed.


How should I transport the server?

Only transport the server in its original packaging or in packaging that protects it from impacts and jolts. In Japan and APAC, transporting the server in its original packaging does not apply.


What is the maximum ambient temperature in which the server should be operated?

This server should not be operated in ambient temperatures above 35 °C. For servers with Advanced Thermal Design, the ambient temperature can increase to 40 °C or 45 °C.


What requirements must the power supply’s fuse protection comply with if the server is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector?

If the server is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector, the power supply’s fuse protection must comply with the requirements for non-industrial power supply networks for type A connectors.


How does the server adjust to the mains voltage?

The server automatically adjusts itself to a mains voltage. See the type label of the server. Ensure that the local mains voltage lies within these limits.


To what type of power outlets should the server be connected?

This server must only be connected to properly grounded power outlets or connected to the grounded rack internal power distribution server with tested and approved power cords.


What should I ensure regarding the power outlet?

Ensure that the server is connected to a properly grounded power outlet close to the server. Ensure that the power sockets on the server and the properly grounded power outlets are easily accessible.


Does the On/Off button or the main power switch isolate the server from the mains power supply?

No, the On/Off button or the main power switch (if present) does not isolate the server from the mains power supply. In case of repair or servicing, disconnect the server completely from the mains power supply, and unplug all power plugs from the properly grounded power outlets.


What should I do regarding the power circuit for the server and attached peripheral devices?

Always connect the server and the attached peripheral devices to the same power circuit. Otherwise, there is a risk of losing data if, for example, the server is still running but a peripheral device (e.g., memory subsystem) fails during a power outage.


What type of data cables must be used?

Adequately shielded data cables must be used. All data and signal cables must have sufficient shielding. The use of cable type S/FTP Cat5 or higher is recommended. Use of unshielded or badly shielded cables may lead to increased emission of interference and/or reduced fault-tolerance of the device.


What standards must Ethernet cabling comply with?

Ethernet cabling has to comply with EN 50173 and EN 50174-1/2 standards or ISO/IEC 11801 standard respectively. The minimum requirement is a Category 5 shielded cable for 10/100 Ethernet, or a Category 5e cable for Gigabit Ethernet.


How should I route the cables?

Route the cables in such a way that they do not create a potential hazard (ensure that no-one can trip over them) and that they cannot be damaged. When connecting the server, see the relevant instructions in the manual.


When should I avoid connecting or disconnecting data transmission lines?

Never connect or disconnect data transmission lines during a storm (risk of lightning hazard).


What should I ensure regarding objects and liquids near the server?

Ensure that no objects (e.g., jewelry, paperclips etc.) or liquids can get inside the server (risk of electric shock, short circuit).


What should I do in emergencies?

In emergencies (e.g., damaged casing, controls or cables, penetration of liquids or foreign bodies), contact the server administrator or your customer service team. Only disconnect the server from the mains power supply if there is no risk of harming yourself.


When is proper operation of the server ensured?

Proper operation of the server (in accordance with IEC 60950-1 resp. EN 60950-1) is only ensured if the server is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression).


What type of server expansions should I install?

Only install server expansions that satisfy the requirements and rules governing safety and electromagnetic compatibility and those relating to telecommunication terminals. If other expansions are installed, they may damage the server or violate the safety regulations. Information on which server expansions are approved for installation can be obtained from the customer service center or sales outlet.


Who is authorized to open, remove, or exchange components marked with a warning notice?

The components marked with a warning notice (e.g., lightning symbol) may only be opened, removed, or exchanged by authorized, qualified personnel. Exception: CSS components can be replaced.


What happens if the server is damaged during installation or replacement of server expansions?

The warranty is void if the server is damaged during installation or replacement of server expansions.


What screen resolutions and refresh rates should I set for the monitor?

Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor. Otherwise, the monitor may be damaged. If you are in any doubt, contact the sales outlet or customer service center.


What should I do before installing/removing internal components to/from the server (non hot-plug components)?

Before installing/removing internal components to/from the server, turn off the server, all peripheral devices, and any other connected devices. Also, unplug all power cords from the power outlet. Failure to do so can cause electric shock or damage.


What important information should I know when working with the server/rack?

If the server/rack is intended for permanent connection to the mains, only an authorized specialist (electrician) is allowed to work. Follow the regulations of each country. If the server is integrated into an installation that draws power from an industrial power supply network with an IEC309 type connector, the power supply’s fuse protection must comply with the requirements for non-industrial power supply networks for the type A connector.


What should I do during cleaning?

During cleaning, observe the instructions in the corresponding Operating Manual chapter “Starting up and operation” > “Cleaning the server”.


What should I do with the manuals?

Keep all manuals close to the server. All documentation must be included if the equipment is passed on to a third party.


What affects ENERGY STAR compliance?

Energy consumption can be affected by software that is installed or any changes that are made to the hardware configuration or BIOS or energy options subsequently. In such cases, the properties guaranteed by ENERGY STAR can no longer be assured.


Where can I find instructions for reading out measurement values, including those relating to current energy consumption and air temperatures?

The “ServerView Operations Manager” user guide contains instructions for reading out measurement values, including those relating to current energy consumption and air temperatures.


How can I read out CPU utilization levels?

Either the Performance Monitor or the Task Manager can be used to read out CPU utilization levels.


Where can I find the CE declaration for my system?

Find the CE declaration on the certificate portal: https://sp.ts.fujitsu.com/sites/certificates/default.aspx.

To open the CE declaration applicable for your system, proceed as follows:

  • Select Industry Standard Servers.
  • Select your model, e.g. Rack server.
  • Select your system, e.g. PRIMERGY RX2530 M1.
  • Select CE Cert <your system>.

What classification is this product and what should I do if it causes RF interference?

This is a Class A product. In a domestic environment, this product may cause RF interference, in which case the user may be required to take adequate measures.


What does FCC Class A Compliance Statement mean?

This equipment has been tested and found to comply with the limits for a “Class A” digital device, pursuant to Part 15 of the FCC rules and meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003 for digital apparatus. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in strict accordance with the instructions, may cause harmful interference to radio communications. However, there is no warranty that interference will not occur in a particular installation.


What should I do if the equipment causes harmful interference to radio or television reception?

Try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between equipment and the receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Who is responsible for radio or television interference caused by unauthorized modifications?

Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution, or attachment will be the responsibility of the user.


Is the use of shielded I/O cables required?

The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or host devices. Failure to do so may violate FCC and ICES rules.


What does environmentally-friendly product design and development entail?

This product has been designed in accordance with the Fujitsu standard for “environmentally friendly product design and development”. This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account. This saves resources and thus reduces the harm done to the environment.


Where can I find more information about environmentally-friendly product design and development?

More information can be found at: http://ts.fujitsu.com/products/standard_servers/index.html

For Japan: http://jp.fujitsu.com/platform/server/primergy/concept/


What should I do with devices that do not need to be constantly switched on?

Devices that do not need to be constantly switched on should be switched off until they are needed as well as during long breaks and after completion of work.


What should I do with the packaging?

Do not throw away the packaging. You may need it later for transporting the server. If possible, the equipment should only be transported in its original packaging.


How should I dispose of printer consumables and batteries?

Please dispose of printer consumables and batteries in accordance with the applicable national regulations. In accordance with EU directives, batteries must not be disposed of with unsorted domestic waste. They can be returned free of charge to the manufacturer, dealer or an authorized agent for recycling or disposal. All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). They are also marked with the chemical symbol for the heavy metal that causes them to be categorized as containing pollutants:

  • Cd Cadmium
  • Hg Mercury
  • Pb Lead

Should I stick my own labels on plastic casing parts?

Please avoid sticking your own labels on plastic parts wherever possible, since this makes it difficult to recycle them.


How should I handle returns, recycling, and disposal?

Please handle returns, recycling, and disposal in accordance with local regulations. Details regarding the return and recycling of devices and consumables within Europe can also be found in the “Returning used devices” manual, via your local Fujitsu branch, or at: http://ts.fujitsu.com/recycling.


Can I dispose of the device with domestic waste?

The device must not be disposed of with domestic waste. This device is labeled in compliance with European directive 2012/19/EU on waste electrical and electronic equipment (WEEE). This directive sets the framework for returning and recycling used equipment and is valid across the EU. When returning your used device, please use the return and collection systems available to you. More information can be found at: http://ts.fujitsu.com/recycling.


What safety instructions should I follow before starting up the server?

Follow the safety instructions in chapter “Important information”.


What environmental conditions should I avoid exposing the server to?

Do not expose the server to extreme environmental conditions. Protect the server from dust, humidity, and heat.


What should I ensure regarding acclimatization before putting the server into operation?

Ensure that the server is acclimatized for the time indicated in this table before putting it into operation.

Temperature difference (°C) Minimum acclimatization time (hours)
5 3
10 5
15 7
20 8
25 9
30 10

The temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously (outside, transport or storage temperature).


What are the installation steps for starting up the server?

  • Carefully read the safety instructions in “Important information”.

  • Transport the server to the place where you want to set it up.

  • Unpack the system, check the contents of the package for visible transport damage and check whether the items delivered correspond to the details on the delivery note.

  • Ensure that you have all necessary manuals. Print out the PDF files if required.

  • Components that have been ordered additionally may be delivered loose with the server. For installing, see the original component documentation.

  • Install the server in the rack.

  • Connect the devices to the server.

  • Connect the server to the mains.

  • If applicable, install the HDD/SSD modules.

  • If applicable, install a second PSU.

  • Familiarize yourself with the controls and indicators on the front and rear of the server.

  • Configure the server and install the desired operating system and applications. The following options are available:

    • Installation with ServerView Installation Manager
      • Local configuration and installation
      • Remote installation
    • Installation without ServerView Installation Manager
      • Local configuration and installation

Where can I find more information on installing the server (remote or local)?

See the “ServerView Installation Manager” user guide at http://manuals.ts.fujitsu.com under x86 Servers – Software – ServerView Suite – Server Installation and Deployment.


What safety instructions should I follow when unpacking the server?

Follow the safety instructions in “Important information”. The server must always be lifted or carried by at least two people. Do not unpack the server until it is at its installation location.


What are the steps for unpacking the server?

  • Transport the server to the place where you want to set it up.
  • Unpack all individual parts.
  • Keep the original packaging in case you want to transport the server again.
  • Check the delivery for any damage during transport.
  • Check whether the items delivered match the details on the delivery note.
  • Notify your supplier immediately should you discover that the items delivered do not correspond to the delivery note.
  • Remove all scratching protection foils from the front panel, HDD/SSD frames, Fujitsu and PRIMERGY logo, VGA dummy and ODD dummy in case they are still sticked to the server system.

What safety information and notes on rack mounting should I observe?

Please observe the safety information and notes on rack mounting in chapter “Important information” and section “Notes on installing the server in the rack”. At least two people are needed to install / remove the server in the rack. Do not extend more than one unit out of the rack simultaneously even if the tilt protection is in place. If several units are simultaneously extended out of the rack, there is a risk that the rack could tip over.


Which rack systems from Fujitsu support the installation of PRIMERGY servers?

  • PRIMECENTER rack
  • PRIMECENTER M1 rack
  • DataCenter rack
  • 19-inch standard rack (for Japan)
  • 19-inch slim rack (for Japan)

Where can I find information on mounting the server in the rack?

See the “Mounting Instructions” provided with the Rack Mounting Kit. For more information, see the manual of your rack system. Online documentation for rack installation can be found on: http://manuals.ts.fujitsu.com/index.php?id=5406-5605-5606

For Japan: http://jp.fujitsu.com/platform/server/primergy/manual/peri_rack.html


What should I do with any unused areas in the rack?

To accommodate the ventilation concept and ensure proper ventilation, any unused areas in the rack must be sealed using dummy covers.


How is the power supplied in Fujitsu rack systems?

The power is supplied via the multiple socket outlets fitted in the rack (not valid for Japan).


What are the main features of Fujitsu rack systems?

  • Rail systems that can be mounted without tools
  • Support systems having a linear alignment feature to ensure that they can be adjusted to different rack depths
  • Asymmetrical PRIMECENTER rack and DataCenter rack provide an enhanced cable management in the lateral rack area

Is installation in rack systems from other manufacturers supported?

Installation in most current rack systems from other manufacturers (3rd party racks) is also supported. For details please contact your sales representative.


What else do I need to do when installing the server in the rack?

  • Wire the server. Read the information in section “Connecting devices to the server” and section “Notes on connecting/disconnecting cables”.
  • Connect the system to the mains.

How many people are needed to position the server on the rack rails?

At least two people are needed to position the server on the rack rails. Additionally, a lifter is required in the following cases:

  • The server weighs more than 50 kg.
  • The server weighs more than 21 kg and is to be installed above the height of 25 U.

When is the installation procedure needing to be carried out by maintenance personnel?

When using a lifter, this installation procedure needs to be carried out by maintenance personnel.


How many people are needed to lift the server into the rack cabinet based on weight?

  • For configurations below 32 kg: At least two people are needed.
  • For configurations below 55 kg: At least three people are needed.
  • For configurations above 55 kg: At least four people are needed.

How do I insert the server into the rack rails?

  • Fully extend the rack rails until they lock in place (1). The rack rails must click into place so that they can no longer be moved.
  • At a slight angle, lower the server onto the rear mounting point on the rack rails (2).
  • Fold down the server, while pressing the rail to the server side (3). Ensure that all six rack mounting bolts are properly seated in the mounting points on the rack rails and that the locking bars engage (4).

How do I slide the server into the rack?

  • Release the locking mechanism of both rails (1).
  • Push the server as far as it will go into the rack (2) until the quick-release levers engage (3). Be careful with your fingers. You can pinch them when the quick-release levers change to the release position.
  • Reconnect all cables except the power cord to the server rear.

What should I do before connecting or disconnecting cables?

Always read the documentation supplied with the device you wish to connect. Never connect, or disconnect cables during a thunderstorm. Never pull on a cable when disconnecting it. Always take hold of the cable by the plug.


What is the sequence to connect or disconnect external devices to or from the server?

Follow the sequence described below to connect or disconnect external devices to or from the server: Ensure that you wait for 10 seconds or more after shutdown before turning the server on.

Connecting cables:

  • Switch off the server and equipment switches.
  • Disconnect all power cords from the properly grounded power outlets.
  • Connect all cables to the server and peripherals.
  • Connect all data communication cables into the utility sockets.
  • Connect all power cords into the properly grounded power outlets.

Disconnecting cables:

  • Switch off the server and equipment switches.
  • Disconnect all power cords from the properly grounded power outlets.
  • Disconnect all data communication cables from the utility sockets.
  • Disconnect the relevant cables from the server and all the peripherals.

Does the server need to be powered off to connect or disconnect LAN cables?

For connecting or disconnecting LAN cables, the server does not need to be powered off. To avoid loss of data teaming function has to be enabled.


What type of cables should I use to ensure electromagnetic compatibility?

All data and signal cables must have sufficient shielding. The use of cable type S/FTP Cat5 or higher is recommended. Use of unshielded or badly shielded cables may lead to increased emission of interference and/or reduced fault-tolerance of the device.


Where are the connectors for external devices located?

The connectors for external devices are on the front and rear of the server.


Is a LAN connection necessary for remote installation?

For a remote installation using the ServerView Installation Manger a LAN connection is necessary.


Do some of the devices that can be connected require special software?

Some of the devices that can be connected may require special software, e.g. drivers (see the documentation for the connected device).


How do I connect the keyboard, mouse, and monitor?

  • Connect the keyboard and mouse to the USB connectors of the server.
  • Connect the monitor to one of the two video connectors at the front or rear.

What is the front video connector designed for?

The front video connector is designed for maintenance issues. If you connect a monitor to the video connector at the front, the video connector at the rear is deactivated. A monitor connected to the front must have at least the same resolution as the monitor connected to the rear. A console bypass is not possible via the video connector at the front.


What happens if a separate graphics card is installed in a slot?

If a separate graphics card is installed in a slot, the graphic controller on the system board is automatically deactivated. The corresponding video connector cannot be used. Connect the video cable of the monitor to the video connector of the graphics card.


How do I connect the monitor to a power outlet?

Connect the power cord of the monitor to a power outlet of the rack socket strip. The rated current for the monitor is indicated on the technical data label on the monitor or in the operating manual for the monitor.


What is the power supply configuration of the server?

In its basic configuration, the server has a permanently installed PSU or a hot-plug PSU. Besides the hot-plug PSU, a second hot-plug PSU can be installed optionally to serve as a redundant power supply. If one PSU fails, the second PSU in the redundant configuration ensures operation can continue uninterrupted.


What voltage range is the server automatically set to?

The server is automatically set to a mains voltage in the range 100 V – 240 V. You may only operate the server if its rated voltage range corresponds to the local mains voltage.


How do I connect the power cord?

  • Connect the power cord to the PSU.
  • Connect the mains connector to an outlet on the socket strip of the rack. It will take about 60 seconds until the server can be switched on.

How can I secure the power cord with cable ties (standard PSU)?

  • Thread the cable tie through the eye (1).
  • Pull the cable tie tight to secure the power cord. The insulated connector cannot now be disconnected from the server accidentally. You can loosen the cable tie by opening the small locking lever (2).

How can I secure the power cord with a cable clamp?

  • Pull the cable clamp up (1).
  • Thread the power cord through the cable clamp (2).
  • Press the cable clamp down until it engages to secure the cable (3).

What should I do if nothing appears on the screen but flickering stripes after switching on the server?

If nothing appears on the screen but flickering stripes after switching on the server, switch off the server immediately.


Does the On/Off button disconnect the server from the mains?

The On/Off button does not disconnect the server from the mains. To completely disconnect it from the mains, remove the power cords from the PSUs.


What should I avoid doing when the server is switched on?

Do not move, strike, or shake the server when it is switched on. This can damage the HDD/SSD in the server and cause data loss.


What temperature range should I switch the server on in?

Switch the server on when the temperature is in the specified temperature range. For more information on the operating environment, see “Ambient conditions”. When operating the server out of the specified temperature range, the server may operate improperly and data loss may occur. Furthermore, Fujitsu cannot be held responsible for any related damage, malfunction, or loss of data, etc.


How long should I wait after power off before switching on the server again?

Ensure that you wait for 10 seconds or more after power off before switching on the server again.


How long should I wait after connecting all power cords before pressing the On/Off button?

After connecting all power cords, wait at least 10 seconds before pressing the On/Off button.


How do I switch the server on?

  • The AC connected indicator lights up green (standby mode) when the server is connected to the mains. It will take about 60 seconds until the server can be switched on.
  • Press the On/Off button.
  • Configure your server and install the operating system.

What are the advantages of using the ServerView Installation Manager?

  • Wizard-assisted configuration of your server hardware and disk arrays.
  • Wizard-assisted installation of all leading server operating systems.
  • Wizard-assisted creation of configuration files for unattended installation of several PRIMERGY servers with identical hardware configurations.
  • Installation of drivers and additional software.

What does the software that can be installed depend on?

The software that can be installed depends on the hardware configuration of your server. This configuration is detected automatically.


When can I configure the onboard controller when using the ServerView Installation Manager?

When using the ServerView Installation Manager you can configure the onboard controller either before or during installation.


Where can I find descriptions of operating systems not covered in the RAID controller manual?

Descriptions of operating systems not covered in the RAID controller manual are provided in the corresponding readme files.


How do I configure the controllers using the ServerView Installation Manager?

  • Configure the RAID controllers using the ServerView RAID Manager.
  • If applicable, configure the onboard SATA controller.
  • If applicable, configure the SAS/SATA RAID controller with MegaRAID functionality.

Where can I find more information on installing the server using the ServerView Installation Manager?

See the “ServerView Installation Manager” user guide.

  • Open this manual.
  • For the remote or local installation, follow the instruction in this manual and on the screen.
  • Configure the settings for the general system behavior of the server using the Server Configuration Manager.

How do I configure the server without ServerView Installation Manager?

  • If applicable, configure the onboard SATA controller.
  • If applicable, configure the SAS/SATA RAID controller with MegaRAID functionality.
  • Insert the DVD for the operating system you want to install.
  • Reboot the server.
  • Follow the instructions on screen and in the manual for the operating system.

Where can I find descriptions of operating systems not covered in the controller manual?

Descriptions of operating systems not covered in the controller manual are provided in the corresponding readme.


Where can I find more information on onboard SATA controllers?

The controller has its own configuration utility. For more information, see the “Embedded MegaRAID Software User’s Guide”. In the BIOS the onboard SATA controller can be configured as RAID (default) or non-RAID.


Where can I find more information on SAS/SATA RAID controllers?

A separate utility is available to the controller for MegaRAID configuration. For more information, see the “SAS Software User’s Guide”. More information on modular RAID controllers is provided in the “Modular RAID Controller Installation Guide”.


Where can I find the manuals for opening the Windows operating system or restoring the preinstalled environment?

For the procedure to open the Windows operation system or to restore the preinstalled environment, see the manuals on the Fujitsu manual download site or the attached manuals.


Where can I download the Fujitsu Support Pack for Linux (FJ-LSP)?

The FJ-LSP can be downloaded from the Fujitsu SupportDesk subscriber site.


What should I do if nothing appears on the screen but flickering stripes after switching on the server?

If nothing appears on the screen but flickering stripes after switching on the server, switch off the server immediately.


Does the On/Off button disconnect the server from the mains?

The On/Off button does not disconnect the server from the mains. To completely disconnect it from the mains, remove the power cords from the PSUs.


What should I avoid doing when the server is switched on?

Do not move, strike, or shake the server when it is switched on. This can damage the HDD/SSD in the server and cause data loss.


What temperature range should I switch the server on in?

Switch the server on when the temperature is in the specified temperature range. For more information on the operating environment, see “Ambient conditions”. When operating the server out of the specified temperature range, the server may operate improperly and data loss may occur. Furthermore, Fujitsu cannot be held responsible for any related damage, malfunction, or loss of data, etc.


How long should I wait after power off before switching on the server again?

Ensure that you wait for 10 seconds or more after power off before switching on the server again.


How long should I wait after connecting all power cords before pressing the On/Off button?

After connecting all power cords, wait at least 10 seconds before pressing the On/Off button.


How do I switch the server on?

  • The AC connected indicator lights up green (standby mode) when the server is connected to the mains. It will take about 60 seconds until the server can be switched on.
  • Press the On/Off button. The server is switched on, performs a system test and boots the operating system.

What can prolong the boot process?

In the case of configurations with a large memory size, the boot process may be prolonged and the screen may remain dark for several minutes.


How do I switch the server off?

  • Shut down the operating system properly.
  • The server is switched off automatically and enters standby mode. The AC connected indicator lights up green.
  • If the operating system does not turn off the server automatically, press the On/Off button for at least four seconds and/or send a corresponding control signal for power button override.

Besides the On/Off button, how else can the server be switched on and off?

  • Timer-controlled turn-on/off
  • Ring indicator
  • Wake up On LAN (WOL)
  • After power failure
  • Power button override
  • iRMC

What operating modes are not supported on this server?

Functions corresponding to “Stand by” and “Hibernate” are unavailable on this server. When the operating mode is set to “Stand by” or “Hibernate”, the system may operate improperly or HDD/SSD data may be corrupted.


How do I remove a 2.5-inch HDD/SSD dummy module?

Press both tabs together (1) and pull the dummy module out of its bay (2). Keep the dummy module for future use. Always replace dummy modules into unused HDD/SSD bays to comply with applicable EMC regulations and satisfy cooling requirements.


How do I install a 2.5-inch HDD/SSD module?

  • Pinch the green locking clip (1) and open the locking lever (2).
  • Insert the HDD/SSD module into a drive bay and carefully push back as far as it will go (1).
  • Close the locking lever to lock the HDD/SSD module in place (2).
  • When using a RAID array, add the additional HDD/SSD to the RAID array.

How do I remove a 3.5-inch HDD dummy module?

Press both tabs together (1) and pull the dummy module out of its bay (2). Keep the dummy module for future use. Always replace dummy modules into unused HDD bays to comply with applicable EMC regulations and satisfy cooling requirements.


How do I install a 3.5-inch HDD module?

  • Pinch the green locking clip (1) and open the locking lever (2).
  • Insert the HDD module into a drive bay and carefully push back as far as it will go (1).
  • Close the locking lever to lock the HDD module in place (2).
  • When using a RAID array, add the additional HDD/SSD to the RAID array.

How do I remove the PSU dummy cover?

Press in on both release latches (1) and remove the dummy cover (2). Keep the dummy cover for future use. If a PSU is removed and not immediately replaced by a new one, a dummy cover must be installed in the bay again to comply with applicable EMC regulations and satisfy cooling requirements.


How do I install a PSU?

  • Push the handle of the PSU halfway upward in the direction of the arrow.
  • Push the PSU into its bay (1) as far as it will go until the release latch snaps in place.
  • Fold down the handle on the PSU (2). Ensure that the PSU engages correctly in the bay and is locked in position. This is the only way to prevent the PSU from sliding out of its bay and being damaged during transportation.
  • Push the cable tie into the corresponding hole until it clicks in.
  • If applicable, configure the redundant power supply.

How do I clean the server?

  • Switch off the server and disconnect the power plugs from the properly grounded power outlets.
  • Do not clean any interior parts yourself; leave this job to a service technician.
  • Do not use any cleaning agents that contain abrasives or may corrode plastic.
  • Ensure that no liquid enters the system. Ensure that the ventilation areas of the server and the monitor are clear.
  • Do not use any cleaning sprays (including flammable types). It may cause a device failure or a fire.
  • Clean the keyboard and the mouse with a disinfecting cloth.
  • Wipe the server and monitor casing with a dry cloth. If particularly dirty, use a cloth that has been moistened in a mild domestic detergent and then carefully wrung out.

What should I do if a fault occurs?

If a fault occurs, attempt to resolve it using the measures described:

  • in this chapter,
  • in the documentation for the connected devices,
  • in the help systems of the software used.

If you fail to correct the problem, proceed as follows:

  • Make a list of the steps performed and the circumstances that led to the fault. Also make a list of any error messages that were displayed.
  • Switch off the server.
  • Contact our customer service team.

What does it mean if the power-on indicator remains unlit after I have switched on my device?

Cause Troubleshooting
Power cable incorrectly connected Ensure that the power cable(s) is/are correctly connected to the server and the grounded power outlet(s).
Power supply overloaded Disconnect the server power plug(s) from the grounded power outlet(s). Wait a few minutes before you plug it/them into the grounded power outlet(s) again. Switch on your server.

What should I do if the system will not boot after installing a new HDD?

Cause Troubleshooting
SAS configuration incorrect Check the settings for the HDDs (SAS Device Configuration) and the additional settings in the SAS configuration menu.

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