FREE ENGLISH FUJITSU ASTG24CMCB (01) PDF USER GUIDE

FREE ENGLISH FUJITSU ASTG24CMCB (01) PDF USER MANUAL

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FREE ENGLISH FUJITSU ASTG24CMCB (01) PDF REFERENCE MANUAL

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FUJITSU ASTG24CMCB (01) PDF SUMMARY:

What should I do before using this product?

Read the instructions thoroughly and keep the manual for future reference.


What do the symbols on the indoor or outdoor unit mean?

  • WARNING: This symbol shows that this appliance uses a flammable refrigerant. If the refrigerant is leaked and exposed to an external ignition source, there is a risk of fire.
  • CAUTION: This symbol shows that the Operation Manual should be read carefully.
  • CAUTION: This symbol shows that a service personnel should be handling this equipment with reference to the Installation Manual.
  • CAUTION: This symbol shows that information is available such as the Operating Manual or Installation Manual.

What should I do if I smell something burning?

Immediately stop operation of the air conditioner, and disconnect all the power supply by turning off the electrical breaker or disconnecting the power plug. Then consult authorized service personnel.


What should I do if there is a refrigerant leak?

Keep away from fire or any flammables, and consult authorized service personnel.


What should I do in a thunderstorm or if there are signs of lightning?

Turn off the air conditioner via the remote controller, and refrain from touching the product or the power source to prevent any electrical hazards.


How should the appliance be stored?

  • The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames, an operating gas appliance or an operating electric heater).
  • The appliance shall be stored in a well-ventilated area.
  • The appliance shall be stored so as to prevent mechanical damage from occurring.

How should I dispose of the product?

Disposing of the product shall be done properly, in compliance with national or regional regulations.


What should I do when transporting or relocating the indoor unit?

Pipes shall be covered with the wall hook bracket for protection. Do not move the appliance by holding the indoor unit pipes. (The stress applied to the pipe joints may cause the flammable gas to leak during operation).


Who is this appliance not intended for use by?

Persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.


What should I make sure of with children around the appliance?

Children should be supervised to ensure that they do not play with the appliance.


What type of refrigerant does this air conditioner use?

This Air Conditioner contains and operates with refrigerant R32.


Who should install or service this product?

This product must only be installed or serviced by qualified personnel.


Where should I not install the unit?

Do not install the unit in an area filled with mineral oil such as a factory or area containing a large amount of splashed oil or steam such as a kitchen.


How should I not start or stop the operation of this product?

Do not start or stop the operation of this product by inserting or pulling out the power plug, or by turning on or off the circuit breaker.


What should I not use near the unit?

Do not use flammable gases near the unit.


How should I avoid exposing myself to cooling air flow?

Do not expose yourself directly to the cooling air flow for many hours.


What should I not insert into the outlet port, open panel, or intake grille?

Do not insert your fingers or any other objects into outlet port, open panel, or intake grille.


Should I operate this unit with wet hands?

Do not operate with wet hands.


What should I not use to accelerate the defrosting process or clean the appliance?

Do not use means to accelerate the defrosting process or to clean the appliance, other than those recommended by the manufacturer.


What should I not do to this appliance?

Do not pierce or burn.


What should I do occasionally during use?

Provide occasional ventilation during use.


Should I operate the unit without air filters installed?

Always operate the unit with air filters installed.


How far away should electronic equipment be from the unit?

Ensure that any electronic equipment is at least 1 meter away from either the indoor unit or outdoor unit.


When should I unplug the power supply cable?

Unplug the power supply cable when not using the indoor unit for an extended period.


What should I check after long periods of use?

After a long period of use, check whether the installation stand does not deteriorate to prevent the unit from falling down.


What should I consider when using this product in a room with vulnerable people?

The airflow direction and the room temperature should be carefully considered when you use this product in a room with infants, children, elderly or sick persons.


What should I not place on the unit?

Do not place a vase or water container on the unit.


What should I not place under the indoor or outdoor unit?

Do not place any other electrical products or household belongings under the indoor unit or outdoor unit. Dripping condensation from the unit might get them wet, and may cause damage or malfunction of your property.


Should I expose the unit directly to water?

Do not expose the unit directly to water.


What should I not use this product for?

Do not use this product for preservation of food, plants, animals, precision equipment, art work, or other objects. This may cause quality deterioration of those items.


Should I expose animals or plants to the direct airflow?

Do not expose animals or plants to the direct airflow.


Is it safe to drink the drainage from the air conditioner?

Do not drink the drainage from the air conditioner.


How should I disconnect the power supply plug?

Do not pull the power supply cable to disconnect the plug.


What should I avoid touching when installing or maintaining the unit?

Do not touch the aluminum fins of the heat exchanger built-in the indoor or outdoor unit to avoid personal injury when you install or maintain the unit.


Where should I not direct the airflow?

Do not direct the airflow at fireplaces or heating apparatus.


What should I not do to the intake grille and outlet port?

Do not block or cover the intake grille and the outlet port.


What should I not do to radiator fins?

Do not apply any heavy pressure to radiator fins.


What should I not do to the unit?

Do not climb on, place objects on, or hang objects from the unit.


What should I take care to prevent with infants and young children and the batteries?

Take care to prevent infants and young children from accidentally swallowing the batteries.


Can I recharge dry batteries?

Do not attempt to recharge dry batteries.


Can I use dry batteries that have been recharged?

Do not use dry batteries that has been recharged.


How do I load the batteries and prepare the remote controller?

  1. Remove the battery cover from the remote controller.
  2. Insert two new AAA batteries, matching the polarities (+/-) correctly.
  3. Slide the battery cover back into place.
  4. Press the CLOCK ADJUST button to start the clock setting.
  5. Set the day of the week by pressing the SELECT button (Monday to Sunday). *By pressing the TEMP. ( ) buttons, the time indicator can be changed from a 24-hour to a 12-hour clock.
  6. Press the NEXT button to continue.
  7. Set the time by pressing the SELECT button. Pressing or changes the value by the minute. Pressing down on or changes the value by 10 minutes.
  8. To complete, press the SEND button close to the indoor unit. Settings may not be properly sent if pressed from a distance.

What type of batteries should I use?

Use specified type of batteries only.


Should I mix different types of batteries?

Do not mix different types or new and used batteries together.


How long can batteries be used?

Batteries can be used for about 1 year in ordinary use.


What should I do if the remote control range shortens?

If the remote control range noticeably shortens, replace the batteries, and press the RESET button.


What should I make sure of before starting operation?

Before starting operation, make sure that the intake grille has been shut completely. Incomplete closing may have an effect on the proper function or performance of the product.


When should I use the MANUAL AUTO button?

Use when the remote controller is lost or there is a malfunction.


What are the actions and their corresponding modes or operations when using the MANUAL AUTO button?

Status Action Mode or operation
In operation Press more than 3 seconds. Stop
Stopping Press more than 3 seconds and less than 10 seconds. AUTO
Press more than 10 seconds. Forced cooling
After cleaning Press less than 3 seconds Filter indicator reset

*To stop forced cooling, press this button or Start/Stop button on the remote controller.


What is the WLAN adapter for?

WLAN adapter is built-in for wireless LAN control. For details, refer to the setting manual of the Wireless LAN control.


Can the indicators on the unit be turned off?

The indicators can be turned off by using the mobile app.


What is the Human Sensor used for?

Used for Energy Saving Program. Controls temperature setting by detecting people in the room.


How does the vertical air flow direction louver move?

Each time you press the Vertical SET button on the remote controller, the angle of the vertical air flow direction louver moves as follows:

  • COOL, DRY or FAN mode: 1 2 3 4 5 6 7 8
  • FAN mode: 1 2 3 7 6 5* 4 8. *Default setting in each mode

Do not adjust by hand. At the beginning of AUTO mode, they may stay on position 1 for a while for adjustment. If the angle is set to position 5-8 for more than 30 minutes in COOL or DRY mode, the louver will automatically return to position 4. Keeping the position 5-8 during COOL or DRY mode may cause condensation to form, and the drops may damage your property.


How does the power diffuser move?

In conjunction with movement of the vertical air flow direction louver, the angle of the power diffuser moves as follows:

  • Vertical air flow direction louver: 3 7 6 5 4 2 1 8

How does the horizontal air flow direction louver change?

Each time you press the Horizontal SET button on the remote controller, the air flow direction range of the horizontal air flow direction louver will change as follows: 1 2 3 4 5

  • 5 4 1 3* 2 (*Default setting)

What items should I keep the remote controller signal receiver away from?

  • Direct sunlight or other strong lights
  • Flat-panel television screen

What should I do if the signal is not transmitted properly with fluorescent lights?

In rooms with instantaneous fluorescent lights, such as inverter-type ones, the signal may not be transmitted properly. In such a case, consult the store of purchase.


What does the ECONOMY indicator (green) mean?

Lights in ECONOMY operation.


What does the TIMER indicator (orange) mean?

Lights in TIMER operation, and blinks slowly when the timer setting error is detected. For details, refer to “Auto-restart function”.


What does the OPERATION indicator (green) mean?

Lights in normal operation, and blinks during Demand Response operation.


What are the functions of the air filter?

See page 10.


What are the functions of the air cleaning filters?

Purify or deodorize the air, and provide fresh airflow.


Where should I place the remote controller to prevent malfunction or damage?

  • Place remote controller at where will not be exposed to direct sunlight or excessive heat.

What should I do with the batteries if the product is not going to be used for an extended period?

Remove batteries if the product is not going to be used for an extended period.


How should I dispose of exhausted batteries?

Exhausted batteries must be removed immediately, and be disposed according to the local laws and regulations of your region.


What should I do if leaking battery fluid comes in contact with my skin, eyes, or mouth?

If leaking battery fluid comes in contact with your skin, eyes, or mouth, immediately rinse with plenty of clean water, and consult your physician.


What obstacles can affect the signal transmission between the remote controller and the indoor unit?

Obstacles such as a curtain or wall between the remote controller and the indoor unit may affect the appropriate signal transmission.


What should I avoid doing with the remote controller?

  • Do not apply strong shocks to the remote controller.
  • Do not pour water on the remote controller.

How do I start the operation of the air conditioner?

  1. Start/Stop button.
  2. MODE button, switches operation mode in the following order: AUTO, COOL, DRY, FAN.
  3. TEMP. (temperature) buttons, sets the desired temperature. In COOL or DRY mode, the temperature needs to be set lower than the current room temperature. Otherwise, the corresponding operation mode may not start.

What is the temperature setting range?

  • AUTO/COOL/DRY 18.0–30.0 °C
  • Temperature control is not available in FAN mode.

What does the POWERFUL button do?

Activates the POWERFUL operation. The unit will operate at maximum power and strong airflow to quickly cool down the room. When activated, the indoor unit will emit 3 short beeps. To turn off, press the POWERFUL button again. The indoor unit will then emit 2 short beeps.


When is POWERFUL operation automatically turned off?

  • Adjusted room temperature reaches the set temperature in COOL, DRY mode.
  • 20 minutes have passed after the POWERFUL operation mode has been set. Even in situations above, the POWERFUL operation will not automatically turn off unless it has run for a certain amount of time.

What is automatically controlled in POWERFUL mode?

  • The airflow direction and the fan speed are controlled automatically.

Can POWERFUL operation be performed simultaneously with other operations?

  • This operation cannot be performed simultaneously with ECONOMY operation.
  • POWERFUL operation will override the OUTDOOR UNIT LOW NOISE, ENERGY SAVING functions. Both functions, if set, will start after the POWERFUL operation is turned off.

What does the ECONOMY button do?

  • Starts or stops ECONOMY operation that saves more electricity than other operation modes by changing the set temperature to a moderate setting.
  • By pressing the ECONOMY button, the ECONOMY indicator on the indoor unit turns on.
  • In COOL or DRY mode, the room temperature will be adjusted a few degrees higher than the set temperature.

What is the maximum output of ECONOMY operation in COOL or DRY mode?

In COOL or DRY mode, the maximum output of this operation is approximately 70 % of usual air conditioning operation.


When can ECONOMY operation not be performed?

This operation cannot be performed during temperature monitoring by AUTO mode.


What should I do to properly aim the signal transmitter?

Aim at the signal receiver of the indoor unit properly.


What indicates that the signal from the remote controller is being transmitted?

Signal transmit indicator on the remote controller display shows that the signal from the remote controller is being transmitted.


What is the operating range of the remote controller?

Operating range is approximately 7 m.


What indicates that the transmitted signal has been sent properly?

You will hear a beep if the transmitted signal has been sent properly. If there is no beep, press the button on the remote controller again.


How do I control the fan speed?

Use the FAN button. (Auto) (High) (Med) (Low) (Quiet).

  • When AUTO is selected, the fan speed is automatically adjusted according to the operation mode.

How do I set the automatic swing operation?

Use the SWING button. Each time the SWING button is pressed, the operation will change: Up/down, Left/right, Up/down/left/right, Stop swing.

  • The Left/right swing operation will follow the direction as shown on page 3 “Horizontal air flow direction louver”.
  • The Up/down Swing operation range will differ by mode as follows:
    • COOL, DRY, or FAN mode: 1 2 3 4 8 7 6 5.
    • FAN mode: 1 2 3 4 5 6 7 8.

When may the SWING operation stop temporarily?

SWING operation may stop temporarily when the indoor unit fan is rotating at very low speed or is stopped.


How is the Up/down swing operation range determined in FAN mode?

In FAN mode, the Up/down swing operation range of 1-5 or 6-8 is decided according to the airflow direction previously set before starting the swing operation.


How do I adjust the vertical airflow direction?

Use the Vertical SET button.


How do I adjust the horizontal airflow direction?

Use the Horizontal SET button.


How do I activate the WEEKLY timer?

Use the WEEKLY timer button for a maximum of 4 on or off programs per day, each day of the week.


How do I activate the SLEEP timer?

Use the SLEEP timer button to help you fall asleep comfortably with gradual temperature control.


How do I activate the ON/OFF timer?

Use the ON/OFF timer button.


What is the NEXT button used for?

Used for adjusting the timer setting.


What is the BACK button used for?

Used for adjusting the timer setting.


When should I use the RESET button?

When you press the RESET button, press it gently by using the tip of a ballpoint pen or other small object in the correct direction.


When should I use the TEST RUN button?

Only used for the initial test in the unit installation. Do not press this button under normal use because it will cause incorrect operation.


What happens during the test run?

During the test run, the OPERATION indicator and the TIMER indicator blink simultaneously.


How do I quit a test run that has been started unintentionally?

To quit the test run that is started unintentionally, you need to turn off the air conditioner by pressing the START/STOP button.


What is the CLOCK ADJUST button used for?

Used for adjusting the clock.


What is the SEND button used for?

Used for sending the timer/clock setting.


What is the TIMER SETTING button used for?

Used to enter the timer setting mode.


What is the SELECT button used for?

Used for adjusting the clock or timer.


What does the OUTDOOR UNIT LOW NOISE button do?

Starts or stops OUTDOOR UNIT LOW NOISE operation that lowers noise generated from the outdoor unit by cutting down the rotation number of the compressor, and suppressing the fan speed. Once the operation is set, the setting is preserved until you press this button again to stop the operation, even if the indoor unit operation is stopped.


What indicates the unit is in OUTDOOR UNIT LOW NOISE mode?

on the remote controller display shows that the unit is in OUTDOOR UNIT LOW NOISE mode.


Can OUTDOOR UNIT LOW NOISE operation be performed simultaneously with other operations?

This operation cannot be performed simultaneously with FAN, DRY and POWERFUL operation modes.


What does the SENSOR button (ENERGY SAVING PROGRAM) do?

Activates or deactivates the energy saving program. The Energy Saving program is ON at the time of purchase. *The setting must be done while the setting screen is displayed for each function. *The button is controllable only when the air conditioner is on.


What happens when the power supply is interrupted?

Any interruption of the power supply, such as a blackout or cutting off of a circuit breaker, makes the set internal clock go wrong. In such a case, the TIMER indicator on the indoor unit blinks, and you need to readjust the setting.


How do I set the ON timer or OFF timer?

  1. Press the TIMER SETTING button to start the setting. The WEEKLY indicator will be flashing on the remote controller.
  2. Press the SELECT button to choose the desired mode. The mode will change as follows: WEEKLY, ON/OFF (ON), ON/OFF (OFF), ON/OFF (ON OFF), SLEEP (OFF).
  3. Press the NEXT button. Continue to setting for each mode. To cancel timer setting during the setting process, press the TIMER SETTING button again.
  4. Adjust the time by pressing the SELECT button while the clock indicator is blinking. Each time you press the button, the time will change by +5/-5 minutes. Pressing down will change the time by +10/-10 minutes.
  5. Press the SEND button. To redo the timer setting, perform step 1 to 5 again. To cancel the ON/OFF timer, press the ON/OFF button while the ON/OFF indicator is on (Erases the indicator).

How do I set the program timer (combined use of the ON timer and the OFF timer)?

You can set an integrated ON–OFF or OFF–ON timer. Either of the timers whose configured starting time is closer to the current time works first, and the order of timer operation is displayed as follows: ON–OFF timer, OFF–ON timer. To set the program timer, conduct the same steps as for the ON/OFF timer. (Select ON OFF in Step 2).

  • If you change the setting value for the timer after the program timer is set, the counting down of the timer will be reset at that moment.
  • Time setting for each combination should be within a span of 24 hours.

How do I set the SLEEP timer?

  1. First follow the steps for the ON/OFF timer.
  2. Adjust the time by pressing the SELECT button while the clock indicator is blinking. Each time you press the button, the time changes as follows: 9H 00M, 7H 00M, 5H 00M, 3H 00M, 2H 00M, 1H 00M, 0H 30M.
  3. Press the SEND button.

To cancel the SLEEP timer, press the SLEEP button while the SLEEP indicator is on (Erases the indicator). To help you fall asleep comfortably and prevent excessive cooling in sleep, the SLEEP timer controls the temperature setting automatically in accordance with the set time shown as follows:

Set time Temperature adjustment in COOL or DRY mode
1 hour 1°C
2 hours 2°C

The air conditioner completely turns off after the set time has elapsed.


How do I set a custom code on the remote controller?

When two or more air conditioners are installed in a room and the remote controller is operating an air conditioner other than the one you wish to set, change the custom code of the remote controller to operate only the air conditioner you wish to set (4 selections possible).

  1. Press the START/STOP button until only the clock is displayed on the remote controller display.
  2. Press the MODE button for at least five seconds to display the current custom code (initially set to A).
  3. Press the SET TEMP. ( / ) button to change the custom code between A B C D. Match the code on the display to the air conditioner custom code.
  4. Press the MODE button again to return to the clock display. The custom code will be changed.
  • If no buttons are pressed within 30 seconds after the custom code is displayed, the system returns to the original clock display. In this case, start again from step 1.
  • The air conditioner custom code is set to A prior to shipment. Contact authorized service personnel to change the custom code.
  • Depending on the remote controller, the custom code may return to custom code A when the batteries are replaced. In this case, if you use a code other than A, reset the code after replacing the batteries. If you do not know the air conditioner custom code setting, try each code A B C D until you find the code which operates the air conditioner.

What are the additional functions of the wired remote controller?

  • Temperature set back timer

Can I use the wired and wireless remote controllers together?

Yes, but you must change some restricted functions of the wireless remote controller to invalid. If a restricted function is valid, the remote controller cannot be used correctly (beeping sound will be heard, OPERATION, TIMER and the ECONOMY indicator of the indoor unit will flash).


What are the restricted functions for the wireless remote controller when using a <Polar 3-core wired remote controller>?

  • Outdoor unit low noise
  • Energy saving
  • Powerful
  • Timer operation

What are the restricted functions for the wireless remote controller when using a <Non-polar 2-core wired remote controller>?

  • Outdoor unit low noise
  • Weekly timer
  • Powerful

How does the Weekly timer work?

The Weekly timer allows you to combine ON and OFF timers, with up to 4 reservations (programs) per day and 28 reservations per week. Before setting a program, the week and time of the air conditioner must be set first. Otherwise, the weekly timer will not operate correctly at the set time.


Can I set a specific temperature with the Weekly timer?

Yes, you can specify a given temperature in the ON setting of the Weekly timer. You can set the temperature for AUTO, COOL, and DRY modes within the range of 18-30°C. However, operation modes other than the temperature setting will be the same as the last time the operation was stopped. Therefore, cooling and dry types of operations cannot be automatically set.


What happens if I set an ON timer and an OFF timer at the same time?

If you set an ON timer and an OFF timer for the same time, the air conditioner will run the ON timer. If two ON timers are set for the same time, the air conditioner will run them in the order of the program number.


What should I do if there is a power interruption during the Weekly timer setting?

If there is a power interruption, such as a power outage, the internal timer of the air conditioner will be incorrect. The main timer lamp will flash to notify you, and you will need to match the time and date.


Can I use the Weekly timer with other timers?

No, you cannot use the Weekly timer together with other timers. If you want to use the Weekly timer after using the ON/OFF timer, Program timer, or SLEEP timer, you need to activate the Weekly timer again.


How do I set the Weekly timer?

  1. First, follow steps ①~③ on page 6 for the ON/OFF timer.
  2. Select the program number and the day using the SELECT button.
  3. Press the NEXT button when the program number and day you want to set are flashing.
  4. Use the SELECT button to select the operation mode (ON timer, OFF timer, or without a timer).
    • To operate without a timer:
      1. Press the NEXT button to go back to step 4 and configure the next setting.
      2. Press the SEND button to finish.
  5. Press the NEXT button.
  6. Press the SELECT button to set the desired ON time or OFF time.
    • If you selected OFF in step 5:
      1. Press the NEXT button to go back to step 4 and configure the next setting.
      2. Press the SEND button.
  7. Press the NEXT button.
  8. Press the SELECT button to set the temperature. If you want to move on to the next setting, press the NEXT button, return to step 4 and configure the next setting.
  9. To complete the setting, press the SEND button. If you want to cancel the setting midway, press the TIMER SETTING button instead of the SEND button.
    • When canceling the Weekly timer, select “without a timer Operation” in Step 5.

How do I go back to the previous step when setting the timer?

Press the BACK button to return to the previous step when configuring settings.


How do I make sure the settings are configured properly?

Press the SEND button when you are close to the main unit. If you do so when far from the main unit, the signal may not get properly sent, and the settings may not get properly configured.


How do I check the Weekly timer schedule?

To check the schedule, repeat steps 1 to 3 to enter the Weekly timer mode, then use the SELECT button to browse through the Weekly timer settings in the order shown in step 4.


How do I cancel the Weekly timer?

To cancel the Weekly timer, press the WEEKLY button while the Weekly indicator is on. This will erase the indicator.


What is the Energy Saving program?

The Energy Saving program controls the temperature setting when no one is occupying the room to prevent waste of electricity. The Energy Saving program is on at the time of purchase.


How do I activate the Energy Saving program?

Press the SENSOR button to activate the Energy Saving program. The indicator will be flashing on the remote controller display.


How do I deactivate the Energy Saving program?

Press the SENSOR button again to deactivate the Energy Saving program. The indicator will no longer be shown on the remote controller display.


How does the Energy Saving operation work?

If no one enters the room for approximately 20 minutes, the set temperature will be automatically controlled. When someone comes back into the room, the human sensor will detect this and revert to the original settings.


How does the Energy Saving feature operate differently in different modes?

  • COOL/DRY: The set temperature will be increased by a maximum of approximately 2°C.
  • AUTO: This runs the Energy Saving function automatically for the selected mode (Cooling/Drying).

What happens when using the Energy Saving feature with the SLEEP timer?

When using together with the SLEEP timer, the SLEEP timer will be prioritized.


What is the application range of the human sensor?

The human sensor has a vertical angle of 90° and a horizontal angle of 100°.


When might the Energy Saving function not work?

The Energy Saving function may not work when the room temperature is very different from the temperature defined in the temperature setting, such as immediately after starting the operation.


How does the human sensor detect people?

The human sensor detects whether there are people in the room by looking for movement. The sensor detects infrared light given out by people.


When might the sensor incorrectly detect that there is no one in the room?

  • When the temperature is high and the difference with people’s body temperature is small (such as during the summer when the temperature is 30°C or higher).
  • When someone is in the room but does not move for a long period of time.
  • When someone is hidden behind a sofa, other furniture, glass, or in similar situations.
  • When someone is wearing extremely thick clothing and has their back facing the sensor.

When might the sensor incorrectly detect people in the room when there is no one there?

  • When there is a dog or cat moving around in the room.
  • When the wind is making curtains or plants move.
  • When there are heating units, humidifiers, or electric appliances such as oscillating electric fans operating.

What is the Demand Response (DR) program?

This product is designed to be compatible with Air Conditioning Demand Response programs. To utilize this function, you need a separate arrangement with your electricity supplier.


How does the air conditioner indicate it has entered DR mode?

When your electricity supplier activates one of the 3 Demand Response (DR) modes, the air conditioner switches over to the appropriate operation, and the OPERATION indicator (green) on the indoor unit blinks to inform you the unit has entered the DR mode.


What are the different Demand Response modes?

  • DR mode 1: Compressor off.
  • DR mode 2: The air conditioner continues to cool during the Demand Response event, but the electrical energy consumed by the air conditioner in a half hour period is not more than 50% of the total electrical energy that would be consumed if operating at the rated capacity in a half hour period.
  • DR mode 3: The air conditioner continues to cool during the Demand Response event, but the electrical energy consumed by the air conditioner in a half hour period is not more than 75% of the total electrical energy that would be consumed if operating at the rated capacity in a half hour period.

What happens when the unit enters DR mode?

When the unit enters DR mode, it performs moderate operation, so the cooling effect may be reduced. You cannot override this function by changing the temperature setting using the remote controller or other actions unless the unit finishes the function.


Can I stop the operation of the air conditioner during DR mode?

Yes, stopping the operation of the air conditioner by using the remote controller or by OFF timer are valid in DR mode.


What happens if the timer operation is interrupted during DR mode?

If the timer operation is interfered with by an interruption of power supply such as a blackout and the power supply is resumed, no indication of the DR mode is performed.


What happens to the filter sign during DR mode?

During the DR mode, no indication of the “filter sign” is performed.


What happens to powerful operation during DR mode?

Powerful operation is performed within the operable range of the DR mode.


What happens when the unit finishes DR mode?

When the unit finishes the function, it will perform the operation that was previously performed before entering the DR mode.


What should I do if I have operational issues during DR mode?

If you have operational issues, contact your electricity supplier first to check whether they are activating any of the DR modes described above. If the air conditioner is under demand controlling, consult the issues with your electricity supplier. If they are not demand controlling the air conditioner, refer to your warranty card for the contact details of Fujitsu General (AUST.) PTY.


What is the Auto-restart function?

In the event of a power interruption such as a blackout, the air conditioner stops once. However, it restarts automatically and performs the previous operation when the power supply is resumed.


What happens to the timer after a power interruption?

If any power interruption occurs after the timer is set, the countdown of the timer will be reset. After the power supply is resumed, the TIMER indicator on the indoor unit blinks to notify you that there has been a timer fault. In such a case, reset the timer for your opportune time.


Can other electrical devices cause malfunctions?

Yes, the use of other electrical appliances such as an electric shaver or nearby use of a wireless radio transmitter may cause a malfunction of the air conditioner. If you encounter such a malfunction, turn off the circuit breaker once, then turn it on again, and resume operation by using the remote controller.


What is the permissible temperature and humidity range for COOL/DRY operation?

The permissible ranges for COOL/DRY operation are:

  • Indoor temperature: About 18 °C to 32 °C
  • Indoor humidity: Below approximately 80%

What happens if the unit is used under higher or lower temperature conditions than the permissible ranges?

  • If the unit is used under higher temperature conditions, the automatic protection circuit may operate, interrupting the operation.
  • If the unit is used under lower temperature conditions, the heat exchanger may freeze, causing water leakage or other malfunction.

What should the air conditioner not be used for?

The air conditioner should not be used for any purpose other than room cooling/dry or fan.


What should I do before cleaning the air conditioner?

Before cleaning this product, be sure to turn it off and disconnect all the power supply.


What should I check before starting operation after cleaning?

Before starting operation, make sure that the intake grille has been shut completely. Incomplete closing of the intake grille might have an effect on the proper working or performance of the air conditioner.


What should I avoid touching when maintaining the unit?

Do not touch the aluminum fins of the heat exchanger built into the indoor unit to avoid personal injury.


What should I avoid exposing the indoor unit to?

Do not expose the indoor unit to liquid insecticides or hair sprays.


What surfaces should I avoid standing on when maintaining the unit?

Do not stand on slippery, uneven, or unstable surfaces when you maintain the unit.


What should I keep in mind when cleaning the indoor unit body?

  • Do not use water hotter than 40 °C.
  • Do not use scouring cleanser or volatile solvents such as benzene or thinner.
  • Wipe the unit gently using a soft cloth.

How do I clean the intake grille?

  1. Open the intake grille in the direction of the arrow a.
  2. While gently pressing the left and right mounting shafts of the intake grille outward b, remove the intake grille in the direction of the arrow c.
  3. Wash the intake grille gently with water or wipe it gently with a soft cloth moistened with warm water.
  4. Then wipe it with a dry and soft cloth.
  5. While holding the grille horizontal, set the left and right mounting shafts into the pillow blocks at the top of the panel a.
  6. To latch each shaft properly, insert the shaft until it snaps.
  7. Then close the intake grille b.
  8. Press 4 places on the intake grille to close it completely.

How often should I clean the air filters?

Clean the air filters once every 2 weeks under normal use.


What happens if I use the air filter when it is clogged with dust?

Using a clogged air filter with dust will lower the product performance, and may cause air flow reduction or increase of operating noise.


How do I clean the air filters?

  1. Open the intake grille.
  2. While holding the intake grille with your hand, pull up the handle a of the filter in the direction of the arrow and release the 2 claws b.
  3. Then pull the filter out while gently sliding it downward c.
  4. Filter holder and air cleaning filter are attached to the rear side of the air filter.
  5. Remove them from the air filter by unlatching each corner of the filter holder d.
  6. Remove dust by using a vacuum cleaner or by washing the filter.
  7. When washing the filter, use a neutral household detergent and warm water.
  8. After rinsing the filter well, dry it thoroughly in a shaded place before you reinstall it.
  9. Attach the air cleaning filter and the filter holder to each air filter.
  10. Attach the air filter, aligning both sides of the filter with the front panel, and push the filter in fully.
  11. Make sure that 2 claws are firmly snapped to the guide holes on the panel.
  12. Close the intake grille firmly.

How do I replace the air cleaning filters?

  1. Remove the air filter.
  2. Release 2 latches a of the filter holder and turn over the holder in the direction of arrow b.
  3. Remove the soiled air cleaning filter c.
  4. Attach the new or maintained air cleaning filter d to the filter holder.
  5. New air cleaning filter can be attached to either the right holder or the left holder.
  6. Latch 2 corners of the filter holder e to the air filter firmly.
  7. Reinstall the air filter.
  8. Close the intake grille firmly.

What types of air cleaning filters are used in this product?

  • Apple-catechin filter: UTR-FA16 (1 sheet).
  • Ion deodorization filter: UTR-FA16-2 (Light blue, 1 sheet).

What does the Apple-catechin filter do? The Apple-catechin filter uses static electricity to clean fine particles and dust in the air such as tobacco smoke and plant pollen that are too small to see.


How often should the Apple-catechin filter be replaced?

Replace the filter once every 3 months under normal use.


Is the Apple-catechin filter reusable?

No, the Apple-catechin filter is disposable. Do not wash or reuse it.


What should I do after opening the Apple-catechin filter package? Once you open the package, use it as soon as possible. The cleaning effect is reduced if the filter is left with the package opened.


Does the fan speed affect the air cleaning effect of the Apple-catechin filter?

Yes, by setting the fan speed high, the air cleaning effect increases.


What does the Ion deodorization filter do?

The filter deodorizes by powerfully decomposing absorbed odors using the oxidizing and reducing effects of ions generated by the ultra-fine-particle ceramic.


How do I clean the Ion deodorization filter?

  1. Remove the filter.
  2. Flush the filter with high-pressure hot water until the surface of the filter is covered with water.
  3. Wash the filter gently with diluted neutral detergent. Do not wash it by wringing or rubbing to prevent reducing the deodorizing effect by damage.
  4. Rinse the filter well with flowing water.
  5. Dry the filter thoroughly in a shaded place.
  6. Reinstall the filter to the indoor unit.

How often should the Ion deodorization filter be replaced? Replace the filter once every 3 years under normal use.


What should I do if I have not used the unit for an extended period?

If you have shut down the indoor unit for 1 month or more, perform the FAN operation for half a day to dry the internal parts thoroughly before you perform normal operation.


When is a product inspection recommended?

After a long period of use, accumulated dust inside the indoor unit may reduce product performance even if you have maintained the unit with instructed daily care or cleaning procedures. In such a case, a product inspection is recommended.


What should I do if I notice the unit smells of something burning or emits smoke?

Immediately stop the operation of the air conditioner and disconnect all the power supply by turning off the electrical breaker or disconnecting the power plug. Then consult your dealer or authorized service personnel.


What should I do if I notice water leaks from the unit?

Immediately stop the operation of the air conditioner and disconnect all the power supply by turning off the electrical breaker or disconnecting the power plug. Then consult your dealer or authorized service personnel.


What does a delay in operation after restart indicate?

The compressor will not operate while the protection circuit is working for about 3 minutes after a sudden OFF ON operation of the power supply. This is to prevent the blowout of the fuse, and is normal.


What do sounds during operation or after stopping the air conditioner indicate?

The refrigerant flowing sound may be heard during operation or immediately after stopping the air conditioner. It may be particularly noticeable for 2-3 minutes after starting operation. During operation, a slight squeaking sound produced by the minute expansion and contraction of the front panel caused by temperature change may also be heard. These are normal.


What does a smell coming from the unit indicate?

Various smells generated from interior textile, furniture, or cigarette smoke absorbed into the air conditioner may be emitted. This is normal.


What does mist or steam emitted from the unit indicate? In COOL or DRY mode, a thin mist generated by condensation formed with sudden cooling process may be emitted. This is normal.


What does it indicate when air flow is weak or stops?

  • In DRY mode, the indoor unit operates at a low fan speed to adjust the room humidity and may stop from time to time.
  • When the fan speed is set to “QUIET”, the fan rotates at a very low speed and the airflow is reduced.
  • In COOL mode, the indoor unit fan may stop from time to time when the outdoor unit is stopped.
  • When monitoring operation is performed in AUTO mode, the fan rotates at a very low speed. These are all normal.

What should I check if the unit does not operate at all?

  • Has the circuit breaker been turned off?
  • Has there been a power outage?
  • Has a fuse blown out or the circuit breaker been tripped?
  • Is the timer operating?

What should I check if there is poor cooling performance?

  • Is the air filter dirty?
  • Is the intake grille or outlet port of the indoor unit blocked?
  • Is the room temperature adjusted appropriately?
  • Is a window or door left open?
  • Is direct or strong sunlight shining into the room during cooling operation?
  • Are there other heating apparatus or computers operating, or too many people in the room during cooling operation?
  • Is the fan speed set to “QUIET”?
  • Has the OUTDOOR UNIT LOW NOISE mode been set?
  • Do you have an arrangement with your electric company for Demand Response?

What does it mean if the unit operates differently from the remote controller settings?

  • Are the batteries used in the remote controller exhausted?
  • Are the batteries used in the remote controller loaded properly?

What should I do if the problem persists even after performing the checks? Immediately stop operation and turn off the electrical breaker, then consult authorized service personnel.


What should I do if the OPERATION indicator and TIMER indicator blink while the ECONOMY indicator is blinking fast?

Immediately stop operation and turn off the electrical breaker, then consult authorized service personnel.


What should I do if I need help troubleshooting the wireless LAN control?

For any troubleshooting related to the wireless LAN control, refer to the setting manual for wireless LAN control or the mobile app installed in your smartphone or tablet PC.

CLICK HERE TO DOWNLOAD FUJITSU ASTG24CMCB (01) PDF MANUAL


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