DW DWC-D2363TIR (01) PDF MANUAL

DW DWC-D2363TIR (01) PDF SUMMARY:

What should I do before installing and using the camera?

Read the manual carefully and keep it handy for future reference.

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What precautions should I take when handling the camera?

• Do not open or modify the camera, except during maintenance and installation, as it may be dangerous and cause damage.
• Do not put objects into the unit. Keep metal objects and flammable substances from entering the camera to prevent fire, short circuits or other damages.
• Be careful when handling the unit. To prevent damages, do not drop the camera or subject it to shock or vibration.
• Do not install near electric or magnetic fields.
• Protect from humidity and dust.
• Protect from high temperature. Be careful when installing near the ceiling of a kitchen or a boiler room, as the temperature may rise to high levels.
• To remove dirt from the case, moisten a soft cloth with a soft detergent solution and wipe.
• Ensure the mounting surface is strong enough to support the camera.

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What should I do if I want to clean the camera case?

Moisten a soft cloth with a soft detergent solution and wipe the case.

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What is included inside the box?

• User Manual
• Mounting Template
• 2 Machine Screws
• 2 Dry Wall Anchors
• Miniature TORX Driver
• L-Key
• Secondary Video-BNC Cable

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What are the steps for installing the camera?

1. Cut a hole in the ceiling for routing the cables.
2. Use your mounting template to mark the screw holes.
3. Drill holes into the drywall and insert the drywall mounts into the holes.
4. Pull wires through and make connections.
5. Mount and secure the camera to the surface using the machine screws.
6. Position the lens and adjust the zoom and focus.
7. Assemble the black lens cover and outer dome cover with the camera module.

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What are the steps for wall mounting the camera?

1. Check to see all parts are in the box.
2. Use the mount to mark the pilot holes that are required.
3. Drill holes into the drywall and insert the drywall mounts.
4. Secure the wall mount to the wall using the mounting screws.
5. Attach the base of the camera to the wall mount with the smaller machine screws.
6. Position the lens and adjust the zoom and focus.
7. Assemble the black lens cover and outer dome cover with the camera module.

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How do I connect the camera to a monitor?

Connect the Video Output BNC cable to the Main Monitor or Field Test Monitor, and connect the 12V DC or 24V AC to the Power Input Connector.

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How do I adjust the camera lens?

Loosen the zoom and focus handles by rotating them counter-clockwise. Adjust the field of view by moving the zoom handle to the RIGHT (tele) to zoom in or to the LEFT (wide) to zoom out. After the desired zoom position is established, adjust the focus the same way as described above. Once the desired adjustments have been made, tighten the handles back by turning them clockwise.

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How do I adjust the 3-axis gimbal?

The gimbal mechanism yields maximum rotation and placement as shown below:

• 360.0°
• 90.0°
• 360.0°

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What are the menu options for the OSD Module?

The OSD Module menu options include:

• Lens Backlight
• AGC
• Starlight
• 3D DNR
• Exit Jump
• Exposure
• Privacy Setup
• Color Function
• Motion
• WB Mode
• Red Gain
• Blue Gain
• D&N Mode
• Night C
• Night A
• Mask 1 Area Set
• Mirror
• Sharpness
• Gamma
• SLC
• Night Up
• Exit Jump
• Save & Exit
• Exit
• Title Edit
• DPC Set
• Language
• OSD C

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What are the menu options for the Color menu?

The Color menu options include:

• Color Communication
• Factory Set
• Color Mode
• Exit Jump
• Exit Jump
• Sensitivity
• Show Ind.
• Exter-Out
• Exit Jump
• Mask 2-8
• Exit Jump
• Manual/DC
• Off/BLC/HME/DRC
• Off/Low/Mid/High/Highest
• Off/x2~x1024
• Off/Low/Mid/High/Smart
• Save & Exit/Exit
• AWC/ATW/Manual/Pushlock
• 0~255
• Normal/Cool/Warm
• Save & Exit/Exit
• Auto/Color/B&W
• 0~100
• Save & Exit/Exit
• Mirror Off
• Manual/0.45/0.60/1.0
• Off/On
• Save & Exit/Exit
• Area 1~4
• Off/On
• 1~30
• Off/Icon/Trace
• Off/On
• Save & Exit/Exit
• Off/On
• Off/Auto
• English/繁體中文/简体中文/日本語/Deutsch/French/Italian/Russian/Spanish/Dutch
• Blue/Green/Cyan/Red/Magenta/Yellow/Purple/Gray
• Off/On
• Day & Night
• Exit Jump
• No/Yes
• Save & Exit/Exit
• Monitor Mode 1/Mode 2

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What are the options for the Lens Exposure settings?

The Lens Exposure settings include:

• Manual Mode: Supports the fixed board lens or the manual iris lens.
• DC Mode: Supports the auto-iris varifocal lens.
• Focus Target: You can adjust the focus by finding the highest number on the Focus Target.
• ELC Levels and DC Levels: Adjustable. The higher the number, the brighter the image.
• E.Shutter: Sets the shutter speed levels from 1/60 to 1/100000.
• Lens-Manual Mode: The default E.Shutter is AUTO.
• Lens-DC Mode: The default E.Shutter is 1/60.
• DC-Auto: Select for outdoor use.
• 1/100FLC: Select to run camera in flickerless mode.
• Note: The Starlight option cannot be controlled if the E.Shutter setting is above 1/60.

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How do I adjust Backlight Compensation?

There are two options for Backlight Compensation (BLC):

• Manual: User can manually adjust the BLC level in five areas of the scene (TOP, BOTTOM, CENTER, LEFT, RIGHT). Increase the BLC levels to make the image brighter.
• SMART: Camera will automatically detect and adjust the BLC zone. BLC levels to choose from include: LOWEST, LOW, MID, HIGH.

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What does HME do?

HME (Highlight Masking Exposure) masks highlights to allow objects to appear clearly on the screen. If ON is selected, HME levels are adjustable. The lower the number, the darker the masking areas.

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What does DRC do?

DRC (Dynamic Range Compressor) uses advanced light compensation technology to make dark spots in images more visible without overexposing the bright spots. The higher the number, the better the performance of DRC.

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What is AGC?

AGC (Auto Gain Control) enhances the picture brightness in low light conditions. A higher level AGC setting makes the images brighter; however, it could increase the amount of noise. AGC settings include: OFF / LOW / MID / HIGH / HIGHEST.

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What does Starlight mode do?

Starlight mode automatically activates slow shutter function when the image is too dark. x4 is the default. It is not recommended to increase the setting, for it causes the image to lag. The Starlight menu cannot be controlled if the E.Shutter setting is above 1/60.

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What does 3D DNR do?

3D DNR (3D Digital Noise Reduction) reduces the noise on the screen in low light conditions and allows for clearer images, even at night. The SMART option will adjust the camera to prevent lagging when there is motion. 3D DNR settings include: OFF / LOW / MID / HIGH / SMART.

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How do I save or exit the OSD Menu?

• SAVE & EXIT: Save the current settings and exit the OSD menu.
• EXIT: Exit the OSD menu without saving the changes.

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How does AWC work?

AWC (Auto White Balance Control) mode compensates for color temperature changes between 2000K and 18000K.

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How does ATW work?

ATW (Auto Tracking White Balance Control) mode compensates for color temperature changes between 2500K and 9500K.

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How do I manually control White Balance?

Users can control the white balance manually by changing RED GAIN and BLUE GAIN.

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What does Pushlock do?

Pushlock is used to fix the white balance based on the lighting.

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How do I adjust Red Gain?

Red Gain adjusts the amount of red in the image. The range is from 0 to 255.

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How do I adjust Blue Gain?

Blue Gain adjusts the amount of blue in the image. The range is from 0 to 255.

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What are the options for Color Mode?

Color Mode options include:

• NORMAL: Color is similar to actual color.
• COOL: Color has more blue.
• WARM: Color has more red.

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How does the Day & Night mode work?

• AUTO: Camera switches between day and night automatically depending on light level.
• COLOR: Camera will stay in color mode when there is enough light and will switch to B&W at night or other low light environments. If COLOR is selected, camera always stays in day/color mode. If B&W is selected, camera always stays in night/B&W mode.

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What are the options for AUTO mode in Day & Night settings?

If AUTO is selected for Day & Night mode, the following settings can be adjusted:

• BURST: If ON is selected, the camera provides a color burst signal in night mode.
• COLOR->B&W: Adjusts the light level at which the camera switches from day (color) to night (B&W) mode. The higher the number, the lower the light level.
• B&W->COLOR: Adjusts the light level at which the camera switches from night (B&W) to day (color) mode. This number should be lower than the value of COLOR->B&W above.
• READ TIME: 3s~12s. Time interval delay before switching from day mode to night mode.
• EX_IR INT.: AUTO/ EXT. If using IR LEDs built into the camera, select AUTO. If using external IR LEDs separately, select EXT.

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What does Night C. do?

Night C. reduces color in low light conditions. The level can be adjusted from 0 to 100. This level cannot be adjusted when 3D-DNR is ON.

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What does Night A. do?

Night A. reduces edge sharpness in low light conditions. The level can be adjusted from 0 to 100. This level cannot be adjusted when 3D-DNR is ON.

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What does the Mirror function do?

The Mirror function flips the image horizontally.

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How do I adjust Sharpness?

Sharpness is adjustable from 0 to 30. The higher the number, the sharper the image.

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How do I adjust Gamma?

The Gamma level can be selected. Options include 0.45 (default), 0.60, 1.0, or MANUAL.

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What does SLC do?

SLC (Side Light Compensation) increases the brightness on the sides of the image. It can be set to ON or OFF.

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What does Night-Up do?

Night-Up adjusts sensitivity in low light conditions by setup level. If ON is selected, the setup level becomes higher, and the images become brighter. It can be set to ON or OFF.

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How do I set up Motion Detection areas?

If ON, motion areas can be selected and moved accordingly. Select Areas 1-4 and adjust using controls for TOP, BOTTOM, LEFT, or RIGHT.

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How do I adjust Motion Detection sensitivity?

The sensitivity level of the motion detection is adjustable from 1 to 30. Motion Detection will be more sensitive at a higher number.

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How do I set the Motion Detection Show Indicator?

The Show Indicator can be set to OFF, ICON, or TRACE. If ICON is selected, a bell will appear in the upper right hand corner when motion is detected. If TRACE is selected, the area where motion was detected will be highlighted.

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How do I set up the External Output for the alarm signal?

If ON is selected for the External Output (Alarm Signal), you can set how long (0~15s) the alarm is displayed on the screen when motion is detected.

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What does the camera do when it detects movement?

The camera can detect the movement and display an alarm on the screen when movement is detected.

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How can I use privacy masking?

You can hide some parts of the screen for privacy masking. A total of 8 different privacy masking zones are available.

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How do I turn masking zones on or off?

Select ON or OFF for each mask (MASK 1 through 8).

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How do I set the area to be masked?

If ON is selected you can set the area to be masked.

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What shapes and colors can the masks be?

You can set the shape and color of the mask.

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How do I adjust the size of the privacy zone?

• Select the START POINT to adjust the size of the privacy zone.
• START POINT options include: L_TOP (Left Top), R_TOP (Right Top), L_BOT (Left Bottom), R_BOT (Right Bottom).
• After selecting the START POINT, you can modify the size of the privacy zone by moving the joystick left or right.

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How do I move the privacy zone?

You can move the privacy zone by moving the joystick left or right.

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What color options are available for privacy zones?

Privacy zones can be set with eight different colors: GRAY, BLACK, WHITE, RED, GREEN, BLUE, MAGENTA, and CYAN.

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How do I display the camera title on the screen?

If ON is selected, you can display the camera title on the screen.

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How do I clear the title?

Select CLR to clear the title.

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How do I position the title on the screen?

Select POS to position the title on the screen.

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What is DPC (Dead Pixel Cancellation)?

DPC automatically removes defective pixels in real time.

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How do I use the automatic DPC feature?

If AUTO is selected, you can define the following settings: * WHITE THR: Cancels the white defective pixels. * BLACK THR: Cancels the black defective pixels. * DPC LEVEL: Adjusts the sensitivity level of the dead pixel cancellation.

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How do I adjust the DPC settings?

Adjust the WHITE THR/BLACK THR and DPC LEVEL at the same time.

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What is Monitor Mode 1?

MODE 1 is the default.

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What should I do if the displayed image is not good enough?

Try MODE 2.

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What languages does the camera support?

The camera supports the following languages: ENGLISH, CANTONESE, MANDARIN, JAPANESE, GERMAN, FRENCH, ITALIAN, RUSSIAN, SPANISH, and DUTCH.

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What color options are available for the OSD menu?

The following colors are available for the OSD menu: BLUE, GREEN, CYAN, RED, MAGENTA, YELLOW, PURPLE, and GRAY.

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What is the Factory Set option?

If selected, the camera reverts back to factory default settings.

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What settings are not affected by the Factory Set option?

FACTORY SET does not affect the LENS, DAY & NIGHT, CAMERA ID, and DPC SETTINGS.

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How do I save the current settings and exit the OSD menu?

Select SAVE & EXIT.

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How do I exit the OSD menu without saving the changes?

Select EXIT.

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How do I set up communication settings?

If ON is selected, you can define the following: * PROTOCOL: PELCO-D only.

• CAMERA ID: Provide an ID number for the camera (0~255).
• BAUDRATE: 9600bps is the default. There are four options: 2400bps, 4800bps, 9600bps, and 19200bps.

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What should I check if there is no video?

• Check the coaxial cable and make sure it is connected securely.
• Check the lens’ iris adjustment at the camera’s OSD menu.
• Check the power supply and make sure the camera has the proper voltage and current.

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What should I check if the video is out-of-focus?

• Check the clear dome cover and the lens for dirt or fingerprints. Use a soft cloth and gently clean.
• Check the lens’ manual focal and zoom adjustment.
• The use of a field test monitor is recommended.

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How do I obtain warranty or out-of-warranty service?

Contact a Technical Support Representative at 1-866-446-3595 Monday through Friday from 8:30AM to 8:00PM Eastern Standard Time.

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What is required before warranty service is rendered?

A purchase receipt or other proof of the original purchase date is required.

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What failures are not covered by the warranty?

This warranty does not cover damage which occurs in shipment or failures which are caused by products not supplied by the Warrantor or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, faulty installation, set-up adjustments, improper antenna, inadequate signal pickup, maladjustment of consumer controls, improper operation, power line surge, improper voltage supply, lightning damage, rental use of the product or service by anyone other than an authorized repair facility or damage that is attributable to acts of God.

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Where can I write to if the problem is not handled to my satisfaction?

Digital Watchdog, Inc. ATTN: RMA Department 5436 W. Crenshaw Street Tampa, FL 33634

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What are some of the camera’s specifications?

• Image Sensor: 1/3" CCD
• Total Pixels: 811 (H) x 508 (V), 411K Pixels
• Minimum Illumination: F1.2 (30IRE): 0.14 Lux [Color]; F1.2 (30IRE): 0.03 Lux [B&W]; 0.0 Lux [B&W] for IR Model
• Horizontal Resolution: 620 TV Lines [B&W], 600 TV Lines [Color]
• S/N Ratio: 50dB (AGC off)
• Effective Pixels: 768 (H) x 494 (V)
• Synchronization: Internal or Line Lock
• Video Output: CVBS: 1.0Vp-p / 75 Ω
• Focal Length: 3.3-12mm
• Lens Type: DC Auto Iris
• Back Light Compensation: OFF / BLC / HME / DRC
• 3D Digital Noise Reduction: OFF / LOW / MID / HIGH / HIGHEST
• Day & Night: Electronic; TDN with IR Cut Filter [IR Model]
• Frequency: 15.734KHz (H), 59.95Hz (V)
• Auto Gain Control: OFF / LOW / MID / HIGH / HIGHEST
• Privacy Zones: OFF / ON (8 Programmable Zones)
• Language: ENGLISH / JAPANESE / MANDARIN / CANTONESE / RUSSIAN / FRENCH / SPANISH / ITALIAN / DUTCH / GERMAN
• IR Distance: 100ft Range IR for IR Model
• Operating Temperature: -10oC ~ 55oC (14oF ~ 131oF)
• Operating Humidity: Less than 90% (Non-Condensing)
• Power Consumption: 12VDC: 1.96, 163mA / LED ON 4.6W, 383.3mA; 24VAC: 2.2W, 91.7mA / LED ON 4.9W, 204mA
• Power Requirement: Dual (12VDC & 24VAC)
• Storage Temperature: -20oC ~ 70oC (-4oF ~ 158oF)
• Housing Material: Plastic
• Dome Cover Material: Polycarbonate
• Dimensions: ∅134.9 X 110.3 mm (∅5.31 X 4.34 in)
• Weight: 0.6 lbs; 0.8 lbs [IR Model]

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What is the phone number for technical support?

The phone number for technical support is 866-446-3595.

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What are the technical support hours?

Technical support hours are Monday-Friday 8:30am to 8:00pm EST.