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PDF Content Summary: Dell UltraSharp UP2716DA User’s Guide Model:UP2716DA Regulatory model: UP2716Dt NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. 2020 – 11 Rev. A00 Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . . . . 20 Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . .24 Adjusting the Rotation Display Settings of Your System . . . . . . . . . . .25 Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . .30 Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 33 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Contents | 3 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . .57 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 EU product database for energy label and product information sheet . . 57 Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 4 | Contents About Your Monitor Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
Monitor Stand riser Stand base Power cable (varies by country)
About Your Monitor | 5
Product Features USB 3.0 upstream cable (enables the USB ports on the monitor) DP cable (mDP to DP) • Quick Setup Guide • Safety and Regulatory Information • Factory Calibration Report
The Dell UltraSharp UP2716DA monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • 68.47 cm (27-inch) active area display (Measured diagonally) 2560 x 1440 resolution, plus full-screen support for lower resolutions. • Tilt, swivel, pivot and vertical extension adjustment capabilities. • Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions. • Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier set up with an elegant viewing experience. • Extensive digital connectivity with DP, mDP, HDMI, and USB 3.0 helps future-proof your monitor. • High Dynamic Contrast Ratio (2,000,000:1) . • Supports major industry standards: 100% AdobeRGB, 100% sRGB, 100% REC709, 98% DCI-P3. • Plug and play capability if supported by your system. • On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. • Security lock slot. • Asset Management Capability. • RoHS compliant. • BFR/PVC Free monitor (excluding cables). • TCO Certified Displays. • Arsenic-Free glass and Mercury Free for Panel only. • ≤ 0.3 W in Standby Mode. • Energy Gauge shows the energy level being consumed by the monitor in real time. 6 | About Your Monitor Identifying Parts and Controls Front view Front view Front panel controls Label Description 1 Function buttons (For more information, see Operating the Monitor) 2 Power on/off button (with LED indicator) Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode. About Your Monitor | 7 Back View Label Description Use
1 VESA mountiong holes (100 mm x 100 mm-behind attached VESA cover) Wall mount monitor using VESA compatible wall mount kit (100 mm x 100 mm).
2 Regulatory label Lists the regulatory approvals. 3 Stand release button Release stand from monitor. 4 Security lock slot Secures monitor with security cable lock (sold separately).
5 Barcode, serial number, and Service Tag label Refer to this label if you need to contact Dell for technical support.
6 Dell soundbar mounting slots Attaches the optional Dell soundbar. NOTE: Please remove the plastic strip covering the mounting slots before affixing the Dell Soundbar. Dell soundbar is sold separately. 7 Cable management slot Use to organize cables by placing them through the slot. 8 | About Your Monitor
Side View Bottom View Label Description Use USB downstream port Port with lightning icon is for BC 1.2
1 AC power connector To connect the monitor power cable. 2a HDMI 1 connectorConnect your computer with HDMI cable devices . 2b HDMI 2 connector 3 DP connector (in) Connect your computer with DP cable. 4 mDP connector (in) Connect your computer with mDP to DP cable. 5 DP connector (out) DP output for MST (multi-stream transport) capable monitor. DP 1.1 monitor can only be connected as the last monitor in the MST chain. To enable MST, refer to instruction on section “Connecting the Monitor for DP MST Function”. NOTE: Remove the rubber plug when use DP out connector. About Your Monitor | 9 6 Audio line-out port Connect speakers to playback audio coming through HDMI or DP audio channels. Only supports 2-channel audio. NOTE: The audio line-out port does not support headphones. WARNING: Excessive sound pressure from earphones or headphones can cause hearing damage or loss. 7a USB upstream 1 port Connect the USB cable that comes with your monitor to the computer. Once this cable is
7b USB upstream 2 port connected, you can use the USB downstream connectors on the monitor.
8 USB downstream ports (2) Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor. 9 Stand lock Lock the stand to the monitor using a M3 x 6 mm screw (screw not included). Monitor Specifications Flat Panel Specifications Model Screen type Active matrix - TFT LCD Panel type In-plane switching (IPS) Viewable image: Diagonal 68.47 cm (27 inches) Active Area: Horizontal 596.74 mm (23.49 inches) Vertical 335.66 mm (13.21 inches) Area 200301.75 mm2 (310.47 inches2) Pixel pitch 0.2331 mm x 0.2331 mm Viewing angle: Horizontal 178° (typical) Vertical 178° (typical) Luminance output 300 cd/m² (typical) Contrast ratio 1000 to 1 (typical) 2,000,000 to 1 (dynamic contrast on) Faceplate coating Anti-glare treatment of the front polarizer (3H) 10 | About Your Monitor Backlight LED Response Time 14 ms (typical), 6 ms (fast mode) Color depth 1.07 Billion colors Color gamut 100% AdobeRGB 100% sRGB 100% REC709 98% DCI-P3 Resolution Specifications Horizontal scan range 30 kHz to 88 kHz Vertical scan range 50 Hz to 75 Hz Maximum preset resolution 2560 x 1440 at 60 Hz
Video display capabilities (DP & HDMI playback) Preset Display Modes 480i, 480p, 576i, 576p, 720p, 1080i, 1080p, QHD
Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/ Vertical)
720 x 400 31.5 70.0 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.0 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1280 x 1024 80.0 75.0 135.0 +/+ VESA, 1600 x 1200 75.0 60.0 162.0 +/+ VESA, 1920 x 1080 67.5 60.0 148.5 +/+ VESA, 2048 x 1080 26.27 24 58.22 +/- VESA, 2048 x 1080 66.58 60 147.16 +/- VESA, 2560 x 1440 88.8 60.0 241.5 +/- About Your Monitor | 11 MST Multi-Stream Transport (MST) Modes MST Source Monitor Maximum number of external monitor that can be supported 2560 x 1440/60 Hz 1920 x 1200/60 Hz 1920 x 1080/60 Hz 2560 x 1440/60 Hz 1 2 2 NOTE: Maximum external monitor resolution supported is 2560x1440 60Hz only. Electrical Specifications Video input signals • Digital video signal for each differential line. Per differential line at 100 ohm impedance. • DP/HDMI signal input support
Input voltage/ frequency/ current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.6 A (maximum)
Inrush current 120 V: 30 A (Max.) 240 V: 60 A (Max.) Power Consumption 0.3 W (Off Mode)1 0.3 W (Standby Mode)1 30.5 W (On Mode)1 130 W (Max)2 28.2 W (Pon)3 89.3 kWh (TEC)3 1As defined in EU 2019/2021 and EU 2019/2013. 2 Max brightness and contrast setting with maximum power loading on all USB ports. 3Pon: Power consumption of On Mode measured with reference to Energy Star test method. TEC: Total energy consumption in kWh measured with reference to Energy Star test method. This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied. 12 | About Your Monitor Physical Characteristics Model Connector type • DP (HDCP 1.4) connector (include DP in and DP out) • mDP (HDCP 1.4) connector • HDMI 1/HDMI 2 (HDCP 1.4) connector • Audio line-out • USB 3.0 update stream port connector. • USB 3.0 down stream port connector x 4. (Port with lightning icon is for BC 1.2) Signal cable type mDP to DP 1.8 M cable. USB 3.0 1.8 M cable. Dimensions (with stand) Height (extended) 540.3 mm (21.27 inches) Height (compressed) 410.3 mm (16.15 inches) Width 611.4 mm (24.07 inches) Depth 200.3 mm (7.89 inches) Dimensions (without stand) Height 362.5 mm (14.27 inches) Width 611.4 mm (24.07 inches) Depth 51.4 mm (2.02 inches) Stand dimensions Height (extended) 433.4 mm (17.06 inches) Height (compressed) 387.2 mm(15.24 inches) Width 292.4 mm (11.51 inches) Depth 200.3 mm (7.89 inches) Weight Weight with packaging 9.52 kg (20.99 lb) Weight with stand assembly and cables 7.42 kg (16.36 lb)
Weight without stand assembly (For wall mount or VESA mount considerations - no cables) 4.56 kg (10.05 lb)
Weight of stand assembly 2.55 kg (5.62 lb) Front frame gloss 5.5 ± 1.5 GU About Your Monitor | 13 Environmental Characteristics Model Temperature: Operating 0°C to 35°C (32°F to 95°F) Non-operating –20°C to 60°C (–4°F to 140°F) Humidity: Operating 10% to 80% (non-condensing) Non-operating 5% to 90% (non-condensing) Altitude: Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum) Thermal dissipation443.7 BTU/hour (maximum) 104.07 BTU/hour (On Mode) 14 | About Your Monitor Pin Assignments DP connector (in) Pin number 20-pin side of the connected signal cable 1 ML3(n) 2 GND 3 ML3(p) 4 ML2(n) 5 GND 6 ML2(p) 7 ML1(u) 8 GND 9 ML1(p) 10 ML0(n) 11 GND 12 ML0(p) 13 CONFIG1 14 CONFIG2 15 AUX CH (p) 16 GND 17 AUX CH (n) 18 Hot Plug Detect 19 Return 20 DP_PWR About Your Monitor | 15 DP connector (out) Pin number 20-pin side of the connected signal cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 CONFIG1 14 CONFIG2 15 AUX CH(p) 16 GND 17 AUX CH(n) 18 Hot Plug Detect 19 Return 20 DP_PWR 16 | About Your Monitor mDP connector Pin number 20-pin side of the connected signal cable 1 GND 2 Hot Plug Detect 3 ML3 (n) 4 CONFIG1 5 ML3 (p) 6 CONFIG2 7 GND 8 GND 9 ML2 (n) 10 ML0 (p) 11 ML2 (p) 12 ML0 (p) 13 GND 14 GND 15 ML1 (n) 16 AUX (p) 17 ML1 (p) 18 AUX (n) 19 GND 20 DP_PWR About Your Monitor | 17 HDMI connector Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved (N.C. on device) 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 DDC/CEC Ground 18 +5 V POWER 19 HOT PLUG DETECT 18 | About Your Monitor Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with lightning icon) with BC 1.2 compliance devices; up to 0.9 A on the other 3 USB downstream ports. Your computer has the following USB ports: • 2 upstream - bottom • 4 downstream - 2 at left side, 2 at bottom Power Charging Port - the one on the left side (Port with lightning icon); supports fast current charging capability if the device is BC 1.2 compatible. NOTE: The monitor’s USB ports work only when the monitor is on or in the power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality. Transfer speed Data rate Power consumption SuperSpeed 5 Gbps 4.5 W (Max., each port) Hi-Speed 480 Mbps 2.5 W (Max., each port) Full speed 12 Mbps 2.5 W (Max., each port) USB upstream port USB downstream port Pin number Signal name Pin number Signal name 1 VBUS 1 VBUS 2 D- 2 D 3 D+ 3 D+ 4 GND 4 GND 5 StdB_SSTX- 5 StdA_SSRX 6 StdB_SSTX+ 6 StdA_SSRX+ 7 GND_DRAIN 7 GND_DRAIN 8 StdB_SSRX- 8 StdA_SSTX 9 StdB_SSRX+ 9 StdA_SSTX+ Shell Shield Shell Shield About Your Monitor | 19 Plug-and-Play You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor. LCD Monitor Quality and Pixel Policy During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: dell.com/support/monitors. 20 | About Your Monitor Setting Up the Monitor Attaching the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the display panel. To attach the monitor stand: • Remove the monitor protective cover and place the monitor with its front facing downward on it. • Insert the two tabs on the upper part of the stand to the groove on the back of the monitor. • Press the stand down till it snaps into its place. Setting Up the Monitor | 21 • Hold the stand base with the triangle mark facing upward. • Align the stand base protruded blocks to the matching slot on the stand. • Insert the stand base blocks fully into the stand slot. 22 | Setting Up the Monitor • Lift the screw handle and turn the screw clockwise. • After fully tighten the screw, fold the screw handle flat within the recess. Setting Up the Monitor | 23 Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. If you purchased any other stand, refer to the respective stand setup guide for set up instructions. Tilt, Swivel and Vertical Extension With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory.
Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor. 24 | Setting Up the Monitor
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.). Adjusting the Rotation Display Settings of Your System After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ’contents’ on your display. To adjust the Rotation Display Settings: 1 Right-click on the desktop and click Properties. 2 Select the Settings tab and click Advanced. 3 If you have an ATI graphics card, select the Rotation tab and set the preferred rotation. 4 If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation. 5 If you have an Intel® graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation. NOTE: If you do not see the rotation option or it is not working correctly, go to dell.com/support and download the latest driver for your graphics card. Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1 Turn off your computer. 2 Connect the mDP-DP/HDMI/USB cable from your monitor to the computer. (Vertically extend and tilt the monitor completely to rotate it for cable connection. See Rotating the Monitor.) 3 Switch on your monitor. 4 Select the correct input source at Monitor OSD Menu and turn on your computer. NOTE: UP2716DA default setting is DP 1.2. DP 1.1 Graphic card may not display normally. Please refer to “product specific problems – No image when using DP connection to the PC” to change default setting. Setting Up the Monitor | 25 Connecting the DP (or mDP) cable NOTE: Default is DP port. Select input source on monitor to switch to mDP. Connecting the HDMI cable(Optional) Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. NOTE: Remove the rubber plug when use DP out connector. 26 | Setting Up the Monitor Connecting the USB cable After you have completed connecting the DP-mDP cables, follow the procedure below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1 a. Connect one computer: Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. b. Connect two computers: Connect the upstream USB 3.0 ports to appropriate USB 3.0 ports on the two computers. Then use the OSD menu to select between the two USB upstream sources and input sources. See USB Select Switch. NOTE: When connecting two computers to the monitor, the monitor’s USB downstream ports for the keyboard and mouse can be assigned to different input signals from the two computers by changing the USB Selection setting from the OSD menu. (See USB Selection for details) 2 Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor. 3 Plug the power cables for your computer and monitor into nearby outlet. a. Connect one computer b. Connect two computers 4 Turn On the monitor and the computer. If your monitor displays an image, installation is complete. If it does not display an image, see Troubleshooting. Setting Up the Monitor | 27 Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up. To remove the stand: 1 Place the monitor on a soft cloth or cushion. 2 Press and hold the stand-release button. 3 Lift the stand up and away from the monitor. 28 | Setting Up the Monitor Wall Mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor on a soft cloth or cushion on a stable, flat table. 2 Remove the stand. 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4 Attach the mounting bracket from the wall mounting kit to the monitor. 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/load bearing capacity of 4.56 Kg . Setting Up the Monitor | 29 Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. 30 | Operating the Monitor The following table describes the front panel buttons: Front-Panel Button Description
1 Shortcut key: Preset Modes 2 Shortcut key: Brightness/Contrast 3 Shortcut key: Input Source 4 Menu 5 Exit 6 Power button (with power-status light) Use this button to choose from a list of preset color modes. Use this button to directly access the “Brightness/ Contrast” menu. Use this button to choose from a list of Input Source. Use this menu button to launch the on-screen display (OSD) and select the OSD menu. See Accessing the Menu System. Use this button to go back to the main menu or exit the OSD main menu. To turn the monitor on or off. Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode.
Operating the Monitor | 31 Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description
1 Up Down 2 OK Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Use the OK button to confirm your selection.
3 Back Use the Back button to go back to the previous menu.
32 | Operating the Monitor Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu. 2 Press the and buttons to move between options. As you move from one icon to another, the option name is highlighted. 3 Press the or button once to activate the highlighted option. 4 Press the and buttons to select the desired parameter. 5 Press to enter the slide bar and then use the or button, according to the indicators on the menu, to make your changes. 6 Press the button once to return to the main menu to select another option or press the button two or three times to exit from the OSD menu. Operating the Monitor | 33 Icon Menu and Submenus Description
Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment.
Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Press the button to increase brightness. Press the button to decrease brightness. NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched on. Contrast Adjust the Brightness first, and then adjust Contrast only if further adjustment is necessary. Press the button to increase contrast and press the button to decrease contrast (between 0 and 100). Contrast adjusts the difference between darkness and lightness on the monitor. Input Source Use the Input Source menu to select between different video inputs that are be connected to your monitor. 34 | Operating the Monitor Icon Menu and Submenus Description DP Select DP input when you are using the DP (DisplayPort) connector. Use to select the DP input source. mDP Select mDP input when you are using the mDP (mini DisplayPort) connector. Use to select the mDP input source. HDMI 1 Select the HDMI 1 input when you are using the HDMI connector. Use to select the HDMI 1 input source. HDMI 2 Select the HDMI 2 input when you are using the HDMI connector. Use to select the HDMI 2 input source. Auto Select Use to select Auto Select, the monitor scans for available input sources.
Reset Input Source Resets your monitor’s Input Source settings to the factory defaults.
Color Use the Color menu to adjust the color setting mode. Operating the Monitor | 35 Icon Menu and Submenus Description Preset Mode When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp., Color Space, or Custom Color from the list. • Standard: Default color settings. This is the default preset mode. • Multimedia: Ideal for multimedia applications. • Movie: Ideal for movies. • Game: Ideal for most gaming applications. • Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting color images. Applies to RGB input format only. • Color Temp.: The screen appears warmer with a red/yellow tint with slider set at 5,000K or cooler with blue tint with slider set at 10,000K. 36 | Operating the Monitor Icon Menu and Submenus Description • Color Space: Allows users to select the color space: Adobe RGB, sRGB, Rec 709, DCI-P3, CAL1, CAL2. – Adobe RGB: This mode is compatible with Adobe RGB (100% coverage). – sRGB: Emulates 100% sRGB. – Rec 709: This mode matches 100% Rec 709 standard. – DCI-P3: This mode reproduces 98% of DCI-P3 digital cinema color standard. – CAL1/CAL2: User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software. Dell Ultrasharp Color Calibration Software works with the X-rite colorimeter i1Display Pro. The i1Display Pro can be purchased from the Dell Electronics, Software and Accessories website. NOTE: Accuracy of sRGB, Adobe RGB, Rec 709, DCI-P3, CAL1 and CAL2 are optimized for RGB input color format. NOTE: Factory Reset will remove all calibrated data in CAL1 and CAL2. Operating the Monitor | 37 Icon Menu and Submenus Description • Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the Red, Green, and Blue values and create your own preset color mode. Use the and buttons to select the Gain, Offset, Hue, Saturation. – Gain: Select it to adjust input RGB signal gain level (default value are 100). – Offset: Select it to adjust RGB black-level offset value (default value are 50) to control your monitor base color. – Hue: Select it to adjust RGBCMY hue value individually (default value are 50). – Saturation: Select it to adjust RGBCMY saturation value individually (default value are 50). 38 | Operating the Monitor Icon Menu and Submenus Description
Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI, mDP-DP cable. YPbPr: Select this option if your DVD player supports only YPbPr output.
Gamma Allows you to set the Gamma to PC or MAC. Reset Color Resets your monitor’s color settings to the factory defaults. Display Use the Display menu to adjust image. Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3, or 1:1.
Monitor Sleep Sleep After Timeout: Monitor goes into sleep after timeout. Never: Monitor never goes into sleep.
Sharpness Makes the image look sharper or softer. Use or to adjust the sharpness from ‘0’ to ‘100’. Operating the Monitor | 39 Icon Menu and Submenus Description
Dynamic Contrast Response Time Allows you to increase the level of contrast to provide sharper and more detailed image quality. Push the button to select the Dynamic Contrast “On” or “Off”. NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode. Allows you to set the Response Time to Normal or Fast.
MST DP Multi Stream Transport, Set to ON enables MST(DP out), Set to OFF disables MST function.
Uniformity Compensation Select screen brightness and color uniformity compensation settings. Off is factory calibrated setting by default. Uniformity Compensation adjusts different areas of the screen with respect to the center to achieve uniform brightness and color over the entire screen.
Display Info Displays the monitor’s current settings. Reset Display Restores the display settings to factory defaults. 40 | Operating the Monitor Icon Menu and Submenus Description PIP/PBP This function brings up a window displaying image from another input source. Thus you can watch two images from different sources at the same time. Main WindowSub - Window DP mDP HDMI 1 HDMI 2 DP X √ √ √ mDP √ X √ √ HDMI 1 √ √ X √ HDMI 2 √ √ √ X NOTE: When you use the PIP/PBP feature, the DP MST (Daisy Chain) function is disabled. Operating the Monitor | 41 Icon Menu and Submenus Description PIP/PBP Mode Adjusts the PBP (Picture by Picture) model to PIP Small, PIP Large, PBP Aspect Ratio, or PBP Fill. You can disable this feature by selecting Off. PIP PBP Aspect Ratio
I II I II
PBP Full off I II I PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PIP/PBP sub-window. PIP Location Select PIP sub-window position. Use or to browse and to select Top-Left, Top Right, Bottom-Right, or Bottom-left.
USB Select Switch Select to switch between the USB upstream sources in PBP mode.
Video Swap Swap Main & Sub video. Contrast (Sub) Change Contrast settings of Sub video. 42 | Operating the Monitor Icon Menu and Submenus Description USB Selection Select the USB upstream signals from the list: DP, mDP, HDMI, thus the monitor’s USB downstream port (eg. keyboard and mouse) can be used by the current input signals when connecting a computer to either one of the upstream ports. The display and USB upstream ports connection can be changed by selecting the input source function. When you use only one upstream port, the connected upstream port is active. NOTE: To prevent data damage or loss, before changing USB upstream ports, make sure that NO USB storage devices are in use by the computer connected to the monitor’s USB upstream port. USB 1 Use the to Indicate the input signal for USB 1. USB 2 Use the to Indicate the input signal for USB 2. Audio Audio source Allows you to set the audio source from the main window or the sub-window. Operating the Monitor | 43 Icon Menu and Submenus Description Reset Audio Select this option to restore default audio settings. Energy
Power Button LED Allows you to set the state of the power light to save energy.
USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in. Reset Energy Select this option to restore default Energy settings. Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Set the OSD display to one of eight languages. (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). 44 | Operating the Monitor Icon Menu and Submenus Description Rotation Rotates the OSD by 90 degrees counter-clockwise. You can adjust the menu according to your display rotation. Transparency Select this option to change the menu transparency by using and (min. 0 / max. 100). Timer OSD Hold Time: Sets the length of time the OSD remains active after you press a button. Use the and buttons to adjust the slider in 1-second increments, from 5 to 60 seconds. Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked. NOTE: Lock function – Either soft lock (through OSD menu) or hard lock (Press and hold the exit button 6 sec) Unlock function – Only hard unlock (Press and hold the exit button 6 sec) Reset Menu Restore the menu settings to factory defaults. Personalize Select from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Rotation, PIP/PBP Modes, USB Select Switch, or Video Swap and set as shortcut key.
Reset Personalization Restores shortcut keys to factory defaults.
Operating the Monitor | 45 Icon Menu and Submenus Description Other Select this option to adjust the OSD settings, such as the DDC/CI, LCD conditioning, and so on.
Button Sound The monitor beeps every time a new option is selected in the menu. This feature enables or disables the sound.
46 | Operating the Monitor Icon Menu and Submenus Description DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Disable to turn off this feature. Enable this feature for best user experience and optimum performance of your monitor.
LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. Select Enable to start the process.
Reset Other Restores other settings, such as DDC/CI, to factory defaults. Factory Reset Restores all OSD settings to the factory defaults. Operating the Monitor | 47 OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you can see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 2560 x 1440. You can see the following message before the DDC/CI function is disabled: 48 | Operating the Monitor When the monitor enters the Standby mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following messages will appear depending on the selected input: Select OSD items of On in Standby Mode in Energy feature, the following message will appear: If adjust the Brightness level above the default level over 75%, the following message will appear: Operating the Monitor | 49 If either DP, mDP, HDMI 1 or HDMI 2 input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. or or or See Troubleshooting for more information. 50 | Operating the Monitor Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1 Turn off both your computer and the monitor. 2 Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all digital and the analog cables from the back of computer. 3 Turn on the monitor. The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. or Troubleshooting | 51 or or 4 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5 Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. 52 | Troubleshooting Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1 Make sure that the screen is clean (no dust particles on the surface of the screen). 2 Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3 Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears. 4 Carefully inspect the screen for abnormalities. 5 Press Button 4 on the front panel again. The color of the screen changes to red. 6 Inspect the display for any abnormalities. 7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text screens. The test is complete when the text screen appears. To exit, press Button 4 again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer. Troubleshooting | 53 Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions:
Common Symptoms No Video/Power LED off What You Experience Possible Solutions No picture • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is depressed fully. • Ensure that the correct input source is selected in the Input Source menu.
No Video/Power LED on No picture or no brightness • Increase brightness & contrast controls via OSD. • Perform monitor self-test feature check. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Ensure that the correct input source is selected in the Input Source menu.
Missing Pixels LCD screen has spots Stuck-on Pixels LCD screen has bright spots • Cycle power on-off. • Pixel that is permanently off is a natural defect that canoccur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: dell.com/support/monitors. • Cycle power On-Off. • Pixel that is permanently off is a natural defect that canoccur in LCD technology. • For more information on Dell Monitor Quality and PixelPolicy, see Dell Support site at: dell.com/support/monitors.
Brightness Problems Safety Related Issues Intermittent Problems Picture too dim or too bright Visible signs of smoke or sparks Monitor malfunctions on & off • Reset the monitor to factory settings. • Adjust brightness & contrast controls via OSD. • Do not perform any troubleshooting steps. • Contact Dell immediately. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
54 | Troubleshooting
Common Symptoms What You Experience Possible Solutions
Missing Color Picture missing color Wrong Color Picture color not good • Perform monitor self-test. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. • Change the settings of the Preset Modes in the Color menu OSD depending on the application. • Adjust R/G/B value under Custom. Color in Color menu OSD. • Change the Input Color Format to PC RGB or YPbPr in the Color menu OSD. • Run the built-in diagnostics.
Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen • Set the screen to turn off after a few minutes of screen idle time. These can be adjusted in Windows Power Options or Mac Energy Saver setting. • Alternatively, use a dynamically changing screensaver.
Product Specific Problems
Specific Symptoms Screen image is too small Cannot adjust the monitor with the buttons on the front panel No Input Signal when user controls are pressed The picture does not fill the entire screen What You Experience Image is centered on screen, but does not fill entire viewing area OSD does not appear on the screen No picture, the LED light is white The picture cannot fill the height or width of the screen Possible Solutions • Check the Aspect Ratio setting in the Display menu OSD. • Reset the monitor to factory settings. • Turn off the monitor, unplug the monitor power cable, plug it back, and then turn on the monitor. • Check whether the OSD menu is locked. If yes, press and hold the button beside the power button for 6 seconds to unlock (for more information, see Lock). • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player. • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics.
Troubleshooting | 55
Specific Symptoms What You Experience Possible Solutions
No image when using DP connection to the PC Black screen • Verify which DP standard (DP 1.1a or DP 1.2) is your Graphics Card certified to. Download and install the latest graphics card driver. • Some DP 1.1a graphics card cannot support DP 1.2 monitors. Go to OSD menu, under Input Source selection, press and hold DP select key for 8 sec to change the monitor setting from DP 1.2 to DP 1.1a.
56 | Troubleshooting Appendix Safety Instructions For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces. WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC Notices (U.S. only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at dell.com/regulatory_compliance. Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). EU product database for energy label and product information sheet UP2716DA: eprel.ec.europa.eu/qr/344912 NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To get online Monitor support content: See dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: 1 Go to dell.com/support. 2 Verify your country or region in the Choose A Country/Region drop-down menu at the top-left corner of the page. 3 Click Contact Us next to the country dropdown. 4 Select the appropriate service or support link based on your need. 5 Choose the method of contacting Dell that is convenient for you. Appendix | 57 Setting Up Your Monitor Setting Display Resolution to 2560 x 1440 (maximum) For best performance, set the display resolution to 2560 x 1440 pixels by performing the following steps: In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Screen Resolution. 3 Click the Dropdown list of the Screen Resolution and select 2560 x 1440. 4 Click OK. In Windows 10: 1 Right-click on the desktop and click Display Settings. 2 Click Advanced display settings. 3 Click the dropdown list of Resolution and select 2560 x 1440. 4 Click Apply. If you do not see the recommended resolution as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the given steps. Dell computer 1 Go to dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2 After installing the drivers for your graphics adapter, attempt to set the resolution to 2560 x 1440 again. NOTE: If you are unable to set the resolution to 2560 x 1440, please contact Dell to inquire about a graphics adapter that supports these resolutions. 58 | Appendix Non-Dell computer In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Personalization. 3 Click Change Display Settings. 4 Click Advanced Settings. 5 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 6 Refer to the graphic card provider website for updated driver (for example, ATI.com or NVIDIA.com). 7 After installing the drivers for your graphics adapter, attempt to set the resolution to 2560 x 1440 again. In Windows 10: 1 Right-click on the desktop and click Display Settings. 2 Click Advanced display settings. 3 Click Display adapter properties. 4 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 5 Refer to the graphic card provider website for updated driver (for example, ATI.com or NVIDIA.com). 6 After installing the drivers for your graphics adapter, attempt to set the resolution to 2560 x 1440 again. NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution. Appendix | 59 Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air. • Use a lightly-dampened, soft cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor. • If you notice white powder when you unpack your monitor, wipe it off with a cloth. • Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter- colored monitor. • To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use. 60 | Appendix
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