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PDF Content Summary: Dell UltraSharp U2415 User’s Guide Model: U2415 Regulatory model: U2415b Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Copyright © 2014-2019 Dell Inc. All rights reserved. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. 2019 - 11 Rev. A08 Contents 1 About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . .5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . 8 Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Universal Serial Bus (USB) Interface . . . . . . . . . . . . . . . . 22 LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . 23 Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . 24 2 Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . 25 Attaching the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . 26 Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Attaching the Cable Cover. . . . . . . . . . . . . . . . . . . . . . . . 32 Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . 33 Removing the Cable Cover . . . . . . . . . . . . . . . . . . . . . . . 33 Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . .34 3 Operating the Monitor. . . . . . . . . . . . . . . . . . . . . 35 Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . 35 Using the On-Screen Display (OSD) Menu . . . . . . . . . . 37 Setting the Maximum Resolution . . . . . . . . . . . . . . . . . 51 Using the Tilt, Swivel, and Vertical Extension . . . . . . . 52 Adjusting the Rotation Display Settings of Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Product Specific Problems. . . . . . . . . . . . . . . . . . . . . . . .63 Universal Serial Bus (USB) Specific Problems . . . . . . . 64 Contents | 3 Mobile High-Definition Link (MHL) Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 FCC Notices (U.S. Only) and Other Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Setting Up Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . 66 4 | Contents About Your Monitor Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions. Monitor Stand Cable Cover About Your Monitor | 5 • Quick Setup Guide • Factory Calibration Report • Safety, Environmental, and Regulatory Information 6 | About Your Monitor Power Cable (Varies by Country) DP Cable (Mini-DP to DP) USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) Product Features The Dell U2415 flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 61.13 cm (24.1-inch) viewable area display (measured diagonally). 1920 x 1200 resolution, plus full-screen support for lower resolutions. • Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side. • Tilt, swivel, vertical extension and rotate adjustment capabilities. • Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier set up with an elegant viewing experience. • Removable stand and Video Electronics Standards Association (VESATM) 100 mm mounting holes for flexible mounting solutions. • Extensive all digital connectivity with DisplayPort, mini DisplayPort, HDMI (MHL), USB 3.0 helps future proof your monitor. • Plug and play capability if supported by your system. • Color gamut of 99% sRGB with an average Delta E < 3. • On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. • Energy Saver feature for Energy Star compliance. • Security lock slot. • Stand lock. • Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality. • EPEAT registered where applicable. EPEAT registration varies by country. See epeat.net for registration status by country. • U2415 monitor is BFR/PVC-free (Halogen-free) excluding external cables. • TCO-Certified Displays. • Meets NFPA 99 leakage current requirements. • Arsenic-Free glass and Mercury-Free for the panel only. • High Dynamic Contrast Ratio (2,000,000:1). • 0.5 W standby power when in the sleep mode. • Energy Gauge shows the energy level being consumed by the monitor in real time. • Analogue backlight dimming control for flicker free display. About Your Monitor | 7 Identifying Parts and Controls Front View Front panel controls
1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) 8 | About Your Monitor Back View Back View with monitor stand Label Description Use 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Cover) Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from monitor. 4 Security lock slot Secures monitor with security lock (security lock not included). 5 Barcode serial number label Refer to this label if you need to contact Dell for technical support. 6 USB downstream port* Connects your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor. 7 Cable management slot Use to organize cables by placing them through the slot. *It is recommended to use this port for your wireless USB device whenever possible. About Your Monitor | 9 Side View Bottom View Bottom view without monitor stand Label Description Use
1 AC power cord connector Connect the power cable. 2 Dell Soundbar mounting slots Attach the optional Dell Soundbar. (Concealed below removable plastic sheets) 3 HDMI (MHL) port connector Connect your MHL devices with MHL cable. 4 DisplayPort in connector Connect your computer with DP cable. 5 Mini DisplayPort in connector Connect your computer with Mini-DP to DP cable. 10 | About Your Monitor
6 DisplayPort out (MST) connector DisplayPort output for MST (Multi-Stream Transport) capable monitor. DP 1.1 monitor can only be connected as the last monitor in the MST chain. To enable MST, refer to instruction on section "Connecting the monitor for DP Multi-Stream Transport (MST) function". 7 Audio-Line out Connect your speakers*. 8 USB upstream port Connect the USB cable that came with your monitor to the computer. Once this cable is connected, you can use the USB connectors on the monitor. 9 (a, b) USB downstream port Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.** 10 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). * Headphone usage is not supported for the audio line out connector. **It is recommended to use either the port (9b) or the USB downstream port on the rear side for your wireless USB device whenever possible. About Your Monitor | 11
Monitor Specifications Flat Panel Specifications Model U2415 Screen type Active matrix - TFT LCD Panel type In Plane Switching Viewable image Diagonal 611.30 mm (24.1 inches) Horizontal, Active Area 518.40 mm (20.41 inches) Vertical, Active Area 324.00 mm (12.75 inches) Area 167961.60 mm2 (260.35 inch2) Pixel pitch 0.27 mm x 0.27 mm Viewing angle 178° (vertical) typical 178° (horizontal) typical Luminance output 300 cd/m2 (typical) 50 cd/m2 (minimum) Contrast ratio 1000 to 1 (typical) 2M to 1 (typical Dynamic Contrast On) Faceplate coating Anti-Glare with 3H hardness Backlight LED edgelight system Response time NORMAL mode: 8 ms grey to grey (typical) FAST mode: 6 ms grey to grey (typical) On/Off: 19 ms black to white (typical) Color depth 16.78 million colors Color gamut CIE1976 (91%), CIE 1931 (76%), and sRGB coverage 99% Resolution Specifications Model U2415 Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) Maximum preset resolution 1920 x 1200 at 60 Hz 12 | About Your Monitor
Supported Video Modes Model U2415 Video display capabilities 480p, 480i, 576p, 720p, 1080p, 576i, 1080i (HDMI & DP playback) Preset Display Modes Display Mode Horizontal Frequency (kHz) Display Mode Frequency (Hz) 640 x 480p 60 720 x 480p 60 720 x 576p 50 1280 x 720p 60 1280 x 720p 50 1920 x 1080i 60 1920 x 1080i 50 1920 x 1080p 30 1920 x 1080p 60 Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/ Vertical) VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.3 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1280 x 1024 80.0 75.0 135.0 +/+ VESA, 1600 x 1200 75.0 60.0 162.0 +/+ VESA, 1920 x 1080 67.5 60.0 148.5 +/+ VESA, 1920 x 1200 74.0 60.0 154.0 +/- MHL Source Display Modes About Your Monitor | 13
1920 x 1080p 50 720 (1440) x 480i 60 720 (1440) x 576i 50MST Multi-Stream Transport (MST) Modes MST Source Monitor 1920 x 1200 at 60Hz 1920 x 1080 at 60Hz 1920 x 1200 at 60Hz 3 3 1920 x 1080 at 60Hz 3 3 Model U2415 Maximum number of external monitor can be supported Electrical Specifications Video input signals • HDMI 1.4 (MHL 2.0)*, 600mV for each differential line, 100 ohm input impedance per differential pair • DisplayPort 1.2**, 600mV for each differential line, 100 ohm input impedance per differential pair AC input voltage/frequency/ current 100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 1.5 A (typical) Inrush current • 120 V: 42 A (Max.) at 0 °C (cold start) • 240 V: 80 A (Max.) at 0 °C (cold start) * Not Support HDMI 1.4 optional specification, include HDMI Ethernet Channel (HEC), Audio Return Channel (ARC), standard for 3D format and resolutions, standard for 2K and 4K digital cinema resolution. ** Support DP1.2 (CORE) specification, include HBR2, MST and DP audio. 14 | About Your Monitor
Physical Characteristics Model U2415 Connector type Signal cable type Dimensions (with stand) Dimensions (without stand) Stand dimensions Weight DP, black connector (include DP in and DP out); Mini DisplayPort; HDMI (MHL); USB 3.0 • Digital: detachable, HDMI, 19 pins • Digital: detachable, MHL, 19 pins • Digital: detachable, Mini-DP to DP, 20 pins • Universal Serial Bus: detachable, USB, 9 pins Height (extended) 517.9 mm (20.39 inches) Height (compressed) 402.9 mm (15.86 inches) Width 532.2 mm (20.95 inches) Depth 205.0 mm (8.07 inches) Height 350.6 mm (13.80 inches) Width 532.2 mm (20.95 inches) Depth 45.7 mm (1.80 inches) Height (extended) 417.3 mm (16.43 inches) Height (compressed) 371.6 mm (14.63 inches) Width 245.0 mm (9.65 inches) Depth 205.0 mm (8.07 inches) Weight with packaging 9.00 kg (19.80 lb) Weight with stand assembly and cables 6.69 kg (14.72 lb) Weight without stand assembly (For wall mount or VESA mount considerations - no cables) 4.25 kg (9.35 lb) Weight of stand assembly 2.10 kg (4.62 lb) Front frame gloss Black Frame - 8%-13% gloss unit About Your Monitor | 15
Environmental Characteristics Model U2415 Temperature Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating • Storage: -20 °C to 60 °C (-4 °F to 140 °F) • Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating 10% to 80% (non-condensing) Non-operating • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) Altitude Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum) Thermal dissipation • 255.91 BTU/hour (maximum) • 78.63 BTU/hour (typical) Power Management Modes If you have VESA's DPMTM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature. VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 73 W (maximum)** 22 W (typical) Active-off mode Inactive Inactive Blanked White (glowing) Less than 0.5 W Switch off - - - Off Less than 0.5 W Power Consumption Pon 15.3 W Total Energy Consumption (TEC) 50.9 kWh 16 | About Your Monitor
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor. ** Maximum power consumption with max luminance, and USB active. This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied. The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, one of the following messages will be displayed: HDMI (MHL)/Mini DisplayPort/DP input HDMI (MHL) input Activate the computer and the monitor to gain access to the OSD. NOTE: Pon: Power consumption of On mode as defined in Energy Star 8.0 version. TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version. About Your Monitor | 17 NOTE: This monitor is ENERGY STAR certified. This product qualifies for ENERGY STAR in the factory default settings which can be restored by “Factory Reset” function in the OSD menu. Changing the factory default settings or enabling other features may increase power consumption that could exceed the ENERGY STAR specified limit. Pin Assignments DisplayPort Connector
1234567891011121314151617181920 20-pin Side of the Connected Signal Cable ML0(p) GND ML0(n) ML1(p) GND ML1(n) ML2(p) GND ML2(n) ML3(p) GND ML3(n) GND GND AUX(p) GND AUX(n) GND Re-PWR +3.3 V DP_PWR Pin Number
18 | About Your Monitor Mini DisplayPort Connector
1234567891011121314151617181920 Pin Number 20-pin Side of the Connected Signal Cable GND Hot Plug Detect ML3(n) GND ML3(n) GND GND GND ML2(n) ML0(p) ML2(p) ML0(p) GND GND ML1(n) AUX(p) ML1(p) AUX(n) GND +3.3 V DP_PWR About Your Monitor | 19
12345678910111213141516171819 19-pin Side of the Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK- CEC Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) DDC/CEC Ground +5V POWER HOT PLUG DETECT Pin Number
20 | About Your Monitor MHL Connector
12345678910111213141516171819 TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ GND TMDS DATA 1- MHL+ TMDS DATA 0 SHIELD MHL- TMDS CLOCK+ GND TMDS CLOCK- CEC Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) GND VBUS (+5V, 900mA maximum) CBUS
Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.
Pin Number 19-pin Side of the Connected Signal Cable About Your Monitor | 21
Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer Speed Data Rate Power Consumption* Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port) Full speed 12 Mbps 4.5 W (Max, each port) * Up to 2A on USB downstream port (port with lightning icon) with BC1.2 compliance devices or normal USB devices. USB Upstream Connector 22 | About Your Monitor Pin Number 9-pin Side of the Connector 1VCC 2D-3D+4GND 5SSTX- 6SSTX+ 7GND 8SSRX- 9 SSRX+
USB Downstream Connector Pin Number 9-pin Side of the Connector 1 VCC 2 D- 3 D+ 4 GND 5 SSRX- 6 SSRX+ 7 GND 8 SSTX- 9 SSTX+ USB Ports • 1 upstream - back • 5 downstream - back • Power Charging Port- the port with lightning icon; supports fast current charging capability if the device is BC1.2 compatible. NOTE: USB 3.0 functionality requires a USB 3.0-capable computer. NOTE: The monitor's USB interface works only when the monitor is On or in the power save mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality. LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: dell.com/support/monitors. About Your Monitor | 23
Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti- static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air. • Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor. • If you notice white powder when you unpack your monitor, wipe it off with a cloth. • Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter-colored monitor. • To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn Off your monitor when not in use. 24 | About Your Monitor Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. To attach the monitor stand: 1 Remove the cover and place the monitor on it. 2 Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. 3 Press the stand till it snaps into place. Setting Up the Monitor | 25 Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1 Turn Off your computer and disconnect the power cable. Connect the DP/Mini-DP to DP/HDMI cable from your monitor to the computer. Connecting the HDMI cable Connecting the black DisplayPort (Mini-DP to DP) cable 26 | Setting Up the Monitor Connecting the black DisplayPort (DP to DP) cable Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: U2415 supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. The default out of factory setting in the U2415 is DP1.1a. To enable MST connection, please use only DP cable as provided in box (or other DP1.2 certified cable) and change the DP setting to DP1.2 by performing the below steps: Setting Up the Monitor | 27 A) Monitor is able to show content 1 Use OSD button to navigate to Display. 2 Go to DisplayPort 1.2 selection. 3 Select Enable or Disable accordingly. 4 Follow the screen message to confirm selection of DP1.2 or DP1.1a. 28 | Setting Up the Monitor B) Monitor fails to show any content (blank screen)
1 Use the 4 Use the button to exit without making any and button to enable DP1.2 or button to enable DP1.2 or buttons to highlight DisplayPort or Mini DisplayPort. buttons to highlight DisplayPort or Mini DisplayPort.
changes. Repeat the above steps to change the setting back to DP 1.1a if necessary. CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.
button 2 Press and hold the for approximately 8 seconds.
3 The DisplayPort configuration message will appear: Setting Up the Monitor | 29 Connecting the USB 3.0 cable After you have completed connecting the Mini-DP to DP/DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1 Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See Bottom View for details.) 2 Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor. 3 Plug the power cables for your computer and monitor into a nearby outlet. 4 Turn On the monitor and the computer. If your monitor displays an image, installation is complete. If it does not display an image, see Universal Serial Bus (USB) Specific Problems. 5 Use the cable slot on the monitor stand to organize the cables. 30 | Setting Up the Monitor Using the Mobile-High Definition Link (MHL) NOTE: This monitor is MHL certified. NOTE: To use the MHL function, use only MHL certified cable and source devices that support MHL output. NOTE: Some MHL source devices may take more than a few seconds or longer to output an image, depending on MHL source devices. NOTE: When the connected MHL source device enters Standby mode, the monitor will display black screen or show the message below, depending on MHL source device's output. To enable MHL connection, please perform the below steps: 1 Plug the power cable on your monitor into a AC outlet. 2 Connect the (micro) USB port on you MHL source device to HDMI (MHL) 1 or HDMI (MHL) 2 port on the monitor with a MHL certified cable (See Bottom View for details). 3 Turn On the monitor and the MHL source device. 4 Select input source on monitor to HDMI (MHL) 1 or HDMI (MHL) 2 by using OSD Menu (See Using the On-Screen Display (OSD) Menu for details.) 5 If it does not display an image, see Mobile High-Definition Link (MHL) Specific Problems. Setting Up the Monitor | 31 Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above. Attaching the Cable Cover 32 | Setting Up the Monitor NOTE: The cable cover is detached when the monitor is shipped from the factory. 1 Fit the two tabs on the bottom part of the cable cover to the groove on the back of the monitor. 2 Press the cable cover till it snaps into place. Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions. To remove the stand: 1 Place the monitor on a soft cloth or cushion. 2 Press and hold the stand release button. 3 Lift the stand up and away from the monitor. Removing the Cable Cover 1 Press the tab on the cable cover. 2 Remove the two tabs on the bottom part of the cable cover from the groove on the back of the monitor. Setting Up the Monitor | 33 Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor panel on a soft cloth or cushion on a stable, flat table. 2 Remove the stand. 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4 Attach the mounting bracket from the wall mounting kit to the monitor. 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 5.88 kg. 34 | Setting Up the Monitor Operating the Monitor Power On the Monitor
Press the button to turn On the monitor.
Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. The following table describes the front panel buttons: Operating the Monitor | 35
Use the Power button to turn the monitor On and Off. The white light indicates the monitor is On and fully functional. A glowing white light indicates the power save mode. Front Panel Button 5 Power (with power light indicator)
Use the buttons on the front of the monitor to adjust the image settings. 36 | Operating the Monitor Front Panel Button Description
1 Use the Up button to adjust (increase ranges) items in the OSD menu. 2 Front Panel Button Description Use the Down button to adjust (decrease ranges) items in the OSD menu. 1 Use this button to choose from a list of preset color modes. 2 Use this button to directly access the Brightness/Contrast menu. 3 Shortcut key/ Brightness/Contrast Use the MENU button to launch the On-Screen Display (OSD) and select the OSD Menu. See Accessing the Menu System. 4 Use this button to go back to the main menu or exit the OSD main menu. Down Shortcut key/ Preset Modes Up Menu Exit
Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1 Press the 3 Main Menu for digital (HDMI (MHL) 1/ HDMI (MHL) 2) input or Use the OK button to confirm your selection. 4 Back OK button to launch the OSD menu and display the main menu. Use the Back button to go back to the previous menu. Operating the Monitor | 37
Main Menu for digital (mini DisplayPort) input or Main Menu for digital (DP) input 2 Press the buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3 Press the button once to activate the highlighted option. 4 Press button to select the desired parameter. 5 Press buttons, according to the indicators on the menu, to make your changes. 6 Select the 38 | Operating the Monitor to enter the slide bar and then use the and and button to return to the main menu. and
Icon Menu and Submenus Brightness/ Contrast Brightness Brightness adjusts the luminance of the backlight. Press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On. Contrast Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary. Press the Use this menu to activate Brightness/Contrast adjustment. button to decrease the contrast (min. 0 / max. 100). The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen. button to increase the brightness and press the button to increase the contrast and press the Description Operating the Monitor | 39
Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. 40 | Operating the Monitor DisplayPort Select the DisplayPort input when you are using the DisplayPort (DP) connector. Press to select the DisplayPort input source. Mini DisplayPort Select the Mini DisplayPort input when you are using the Mini DisplayPort (Mini DP) connector. Press to select the Mini DisplayPort input source. HDMI (MHL) 1 HDMI (MHL) 2 Select the HDMI (MHL) 1 or HDMI (MHL) 2 input when you are using the HDMI connectors. Press Color Use Color to adjust the color setting mode. to select the HDMI (MHL) 1 or HDMI (MHL) 2 input source. Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI cable (or DisplayPort cable); or MHL devices using MHL cable. YPbPr: Select this option if your monitor is connected to a DVD player by YPbPr using HDMI cable (or DisplayPort cable); or MHL devices by YPbPr using MHL cable. Or if the DVD (or MHL devices) color output setting is not RGB.
Gamma Allows you to set the Gamma to PC or MAC. Operating the Monitor | 41 Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp.,or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • Multimedia: Loads color settings ideal for multimedia applications. • Movie: Loads color settings ideal for movies. • Game: Loads color settings ideal for most gaming applications. • Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting color images. Applies to RGB input format only. • Color Temp.: Allows users to select the color temperature: 5000K, 5700K, 6500K, 7500K, 9300K and 10000K. • Custom Color: Allows you to manually adjust the color settings. Press the Hue This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh tone color. Use to adjust the hue from '0' to '100'. Press to increase the green shade of the video image. Press to increase the purple shade of the video image. NOTE: Hue adjustment is available only when you select Movie or Game preset mode. Saturation This feature can adjust the color saturation of the video image. Use to adjust the saturation from '0' to '100'. Press to increase the monochrome appearance of the video image. Press to increase the colorful appearance of the video image. NOTE: Saturation adjustment is available only when you select Movie or Game preset mode. Reset Color Settings Reset your monitor color settings to the factory settings. 42 | Operating the Monitor buttons to adjust the three colors (R, G, B) values and create your own preset color mode. or and or to enable or disable DisplayPort 1.2. To use the DP MST (Daisy Chain) or HBR2 feature, enable DP 1.2. NOTE: Ensure your Graphics Card can support these features before selecting DP 1.2. Wrong setting may result in blank screen. Some Graphics Cards do not support MCCS (Monitor Control Command Set) at DP 1.2. In these cases, DDM (Dell Display Manager) may not run. Reset Display Settings Select this option to restore default display settings. Aspect Ratio Adjusts the image ratio to Wide 16:10, 4:3, or 5:4. Sharpness This feature can make the image look sharper or softer. Use to adjust the sharpness from '0' to '100'. Response Time Allows you to set the Response Time to Normal or Fast. Dynamic Contrast Allows you to increase the level of contrast to provide sharper and more detailed image quality. Press the button to select the Dynamic Contrast "On" or "Off". NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode. DisplayPort 1.2 Press Display Use the Display to adjust image. Operating the Monitor | 43 or Energy 44 | Operating the Monitor Power Button LED Allows you to set the power LED indicator On or Off to save energy. USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in. Reset Energy Settings Select this option to restore default Energy settings. Language Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese or Japanese). Rotation Rotates the OSD by 90 degrees counter-clockwise. You can adjust the menu according to your Display Rotation. Transparency Select this option to change the menu transparency by pressing the to adjust the slider in 1 second increments, from 5 to 60 seconds. Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked. NOTE: Lock function – Either soft lock (through the OSD menu) or hard lock (press and hold the button beside the power button for 10 seconds) Unlock function– Only hard unlock (press and hold the button beside the power button for 10 seconds) Reset Menu Settings Reset all OSD settings to the factory preset values. Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. buttons (Minimum: 0 ~ Maximum: 100). Timer OSD Hold Time: sets the length of time the OSD will remain active after the last time you pressed a button. Use and or Operating the Monitor | 45 Personalize Users can choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, or Rotation and set it as a shortcut key. 46 | Operating the Monitor
Button Sound Others The monitor beeps every time a new option is selected in the menu. This feature enables or disables the sound. LCD Conditioning Reset Other Settings Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting Enable. Reset all settings under the Others menu to the factory preset values.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor. Operating the Monitor | 47 NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will see the following message: 48 | Operating the Monitor Factory Reset Restore all preset values to the factory default settings. These are also the settings for ENERGY STAR® tests. This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1200. You will see the following message before the DDC/CI function is disabled: When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, one of the following messages will appear depending on the selected input: HDMI (MHL)/Mini DisplayPort/DP input Operating the Monitor | 49 HDMI (MHL) input If either HDMI (MHL), Mini DisplayPort, or DP input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. or or 50 | Operating the Monitor or See Troubleshooting for more information. Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows® 8.1: 1 For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Screen Resolution. 3 Click the Dropdown list of the Screen Resolution and select 1920 x 1200. 4 Click OK. In Windows® 10: 1 Right-click on the desktop and click Display settings. 2 Click Advanced display settings. 3 Click the dropdown list of Resolution and select 1920 x 1200. 4 Click Apply. If you do not see 1920 x 1200 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic drivers. • Go to your graphics card website and download the latest graphic drivers. Operating the Monitor | 51 Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory. Vertical Extension 52 | Operating the Monitor NOTE: The stand extends vertically up to 115 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise Operating the Monitor | 53 Rotate counterclockwise Reverse (180°) mount NOTE: To reverse (180°) mount, remove the stand and use wall mounting solution (optional). NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.). 54 | Operating the Monitor Dual-Monitor Setup The ability to rotate 90° clockwise, 90° counterclockwise and reverse (180°) mount enable the thinnest borders of each monitor to be placed side by side to ensure minimum gap between display images. The recommended dual-monitor setup: Landscape (side by side) Landscape (Top-bottom) Operating the Monitor | 55 Supported by wall mounting solution (optional) Portrait Adjusting the Rotation Display Settings of Your System After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display. To adjust the Rotation Display Settings: 1 Right-click on the desktop and click Properties. 2 Select the Settings tab and click Advanced. 3 If you have an ATI graphics card, select the Rotation tab and set the preferred rotation. 4 If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation. 5 If you have an Intel® graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation. NOTE: If you do not see the rotation option or it is not working correctly, go to dell.com/support and download the latest driver for your graphics card. 56 | Operating the Monitor Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1 Turn off both your computer and the monitor. 2 Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all digital cables from the back of computer. 3 Turn on the monitor. The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. or or Troubleshooting | 59 or 4 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5 Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. 60 | Troubleshooting NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1 Ensure that the screen is clean (no dust particles on the surface of the screen). 2 Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3 Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears. 4 Carefully inspect the screen for abnormalities. 5 Press Button 4 on the front panel again. The color of the screen changes to red. 6 Inspect the display for any abnormalities. 7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text screens. The test is complete when the text screen appears. To exit, press Button 4 again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer. Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions:
Common Symptoms What You Experience Possible Solutions Possible Solutions No Video/Power LED off No picture • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is depressed fully. • Ensure that the correct input source is selected in the Input Source menu. No Video/Power LED on No picture or no brightness • Increase brightness & contrast controls via OSD. • Increase brightness & contrast controls via OSD. • Perform monitor self-test feature check. • Perform monitor self-test feature check. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Ensure that the correct input source is selected in the Input Source menu. Poor Focus Picture is fuzzy, • Eliminate video extension cables. blurry, or ghosting • Reset the monitor to factory settings. • Change the video resolution to the correct aspect ratio. Shaky/Jittery Video Wavy picture or fine movement • Reset the monitor to factory settings. • Reset the monitor to factory settings. • Check environmental factors. • Check environmental factors. • Relocate the monitor and test in another room.
Troubleshooting | 61 • Missing Pixels LCD screen has Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: dell.com/ support/monitors. Stuck-on Pixels LCD screen has bright spots • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: dell.com/ support/monitors. Brightness Problems • Reset the monitor to factory settings. • Adjust brightness & contrast controls via OSD. Geometric Distortion Picture too dim or too bright • Reset the monitor to factory settings. • Adjust horizontal & vertical controls via OSD. Horizontal/ Vertical Lines Screen not centered correctly • Reset the monitor to factory settings. • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. Synchronization Problems Screen has one or more lines • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. Safety Related Issues Screen is scrambled or appears torn • Do not perform any troubleshooting steps. • Contact Dell immediately. Intermittent Problems Visible signs of smoke or sparks Monitor • Ensure that the video cable connecting the monitor to the malfunctions on computer is connected properly and is secure. & off • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color Picture missing color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Wrong Color Picture color not good • Change the settings of the Preset Modes in the Color menu OSD depending on the application. • Adjust R/G/B value under Custom Color in Color menu OSD. • Change the Input Color Format to PC RGB or YPbPr in the Color menu OSD. • Run the built-in diagnostics. 62 | Troubleshooting Product Specific Problems Specific Symptoms Possible Solutions Screen image is too small What You Experience • Check the Aspect Ratio setting in the Display menu OSD. • Reset the monitor to factory settings. Cannot adjust the monitor with the buttons on the front panel Image is centered on screen, but does not fill entire viewing area • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor. • Check whether the OSD menu is locked. If yes, press and hold the button beside the Power button for 10 seconds to unlock (for more information, see Lock). No Input Signal when user controls are pressed OSD does not appear on the screen • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Re- plug the signal cable if necessary. • Reset the computer or video player. The picture does not fill the entire screen No picture, the LED light is white The picture • Due to different video formats (aspect ratio) of DVDs, the cannot fill the monitor may display in full screen. height or width • Run the built-in diagnostics. of the screen Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen • Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes). • Alternatively, use a dynamically changing screensaver. Troubleshooting | 63 Universal Serial Bus (USB) Specific Problems Mobile High-Definition Link (MHL) Specific Problems Specific Symptoms Specific What You Symptoms Experience Possible Solutions USB interface is not working USB peripherals are not working • Check that your monitor is turned On. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Switch Off and then turn On the monitor again. • Reboot the computer. • Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system. High Speed USB 3.0 interface is slow High Speed USB 3.0 peripherals working slowly or not working at all • Check that your computer is USB 3.0-capable. • Some computers have USB 3.0, USB 2.0, and USB 1.1 ports. Ensure that the correct USB port is used. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Reboot the computer. Wireless mouse is not working or lagging Do not respond or responds slowly • Increase the distance between the USB 3.0 peripherals and the wireless USB receiver. • Position your wireless USB receiver as close as possible to the wireless mouse. • Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.0 port. What You Experience 64 | Troubleshooting Possible Solutions MHL interface is not working Can not see MHL device image shown on monitor • Ensure your MHL cable and MHL device are MHL certified. • Check your MHL device is turned On. • Check your MHL device is not in Standby mode. • Check physical MHL cable connection is corresponding to input source selected on OSD Menu i.e., HDMI (MHL) 1 or HDMI (MHL) 2. • Wait for 30 seconds after connecting MHL cable as some MHL devices require longer recovery time. Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at dell.com/regulatory_compliance. Contact Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To get online Monitor support content: 1 Visit dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: 1 Visit dell.com/support. 2 Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 3 Click Contact Us on the left side of the page. 4 Select the appropriate service or support link based on your need. 5 Choose the method of contacting Dell that is convenient for you. Appendix | 65 Setting Up Your Monitor Setting the display resolution For maximum display performance with Microsoft® Windows® operating systems, set the display resolution to 1920 x 1200 pixels by performing the following steps: In Windows® 7, Windows® 8, and Windows® 8.1: 1 For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Screen Resolution. 3 Click the Dropdown list of the Screen Resolution and select 1920 x 1200. 4 Click OK. In Windows® 10: 1 Right-click on the desktop and click Display settings. 2 Click Advanced display settings. 3 Click the dropdown list of Resolution and select 1920 x 1200. 4 Click Apply. If you do not see the recommended resolution as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the given steps. If you have a DellTM desktop or a DellTM portable computer with internet access 1 Go to dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1200 again. NOTE: If you are unable to set the resolution to 1920 x 1200, please contact DellTM to inquire about a graphics adapter that supports these resolutions. If you have a non DellTM desktop, portable computer, or graphics card In Windows® 7, Windows® 8, and Windows® 8.1: 1 For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Personalization. 3 Click Change Display Settings. 4 Click Advanced Settings. 5 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 66 | Appendix 6 Refer to the graphic card provider website for updated driver (for example, ATI.com OR NVIDIA.com). 7 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1200 again. In Windows® 10: 1 Right-click on the desktop and click Display settings. 2 Click Advanced display settings. 3 Click the dropdown list of Resolution and select 1920 x 1200. 4 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 5 Refer to the graphic card provider website for updated driver (for example, ATI.com OR NVIDIA.com). 6 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1200 again. NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution. Appendix | 67
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