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What should I do in the event of a rangetop grease fire with my DCS CS-364GL?

If the information in the manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. To reduce the risk of injury to persons in the event of a rangetop grease fire, observe the following:

Smother flames with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. Be careful to prevent burns. If the flames do not go out immediately evacuate and call the fire department. Never pick up a flaming pan – you may be burned. DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.

Use an extinguisher ONLY if:

• You know you have a Class ABC extinguisher, and you already know how to operate it.

• The fire is small and contained in the area where it started.

• The fire department is being called.

• You can fight the fire with your back to an exit.


What should I do if I smell gas near my DCS CS-364GL?

If you smell gas, follow these safety instructions:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

• Installation and service must be performed by a qualified installer, service agency or the gas supplier.


What are the key safety precautions for using my DCS CS-364GL?

When using your DCS CS-364GL, basic safety precautions must be followed:

• Read the Use and Care Manual thoroughly before use.

• Ensure proper installation and servicing by a qualified technician.

• Know where the gas supply shut-off valve is located.

• If a burner goes out and gas escapes, open a window or door to air out the room before using the appliance again.

• Do not repair or replace any part of the appliance unless recommended in the manual.

• Never leave children unattended where the appliance is in use. Do not store items of interest to children above or at the back of the appliance.

• Do not store flammable materials on the cooktop. Do not hang articles from any part of the appliance.

• Do not use water on grease fires. Smother the fire or use a dry chemical or foam-type fire extinguisher.

• Use dry pot holders. Never let clothing or other flammable materials come in contact with any burner or grate until it has cooled.

• Wear proper apparel. Loose-fitting garments or hanging sleeves should not be worn.

• Do not use aluminum foil to line any part of the cooktop, as this can be a fire hazard and trap heat, potentially damaging the cooktop.

• This appliance is for cooking. Based on safety considerations, never use the cooktop to warm or heat a room.


What are the specific safety rules for cooktop use and cookware selection for my DCS CS-364GL?

For safe cooktop operation of your DCS CS-364GL, please adhere to the following guidelines:

• Do not touch the burner grates or the immediate surrounding area during or after use, as they can become hot enough to cause burns.

• Never leave the cooktop unattended when using high flame settings. Boil overs may cause smoking and greasy spillovers may ignite.

• Only certain types of glass, heat-proof glass-ceramic, ceramic, or other glazed utensils are suitable for cooktop use. Use only on low or medium flame settings according to the manufacturer’s directions.

• Do not heat unopened food containers; pressure buildup may cause them to burst.

• Adjust the burner control so the flame heats only the bottom of the pan and does not extend beyond it.

• Always use utensils with flat bottoms large enough to cover the burner. Using undersized utensils exposes flames to direct contact and may ignite clothing.

• Position utensil handles inward so they do not extend over adjacent cooking areas or the edge of the cooktop.

• Let hot grease cool before handling it. Clean grease deposits around the cooktop burners after each use.

• For proper lighting and performance, keep the burner ports clean.

• Do not use the grill for cooking excessively fatty meats or products that promote flare-ups. Do not use cooking utensils on the grill.


What is the California Proposition 65 warning for the DCS CS-364GL?

The burning of gas cooking fuel generates some by-products which are known by the State of California to cause cancer or reproductive harm. California law requires businesses to warn customers of potential exposure to such substances. To minimize exposure to these substances, always operate this unit according to the instructions contained in this booklet and provide good ventilation to the room when cooking with gas.


What items should be included with my DCS CS-364GL cooktop and what should I check before first use?

Before using your DCS CS-364GL cooktop, remove all packaging materials and labels. Check that you have the following items:

• Grill racks, 2 pieces (for GL models like the CS-364GL)

• Radiant tray to hold ceramic rods for the grill

• One removable drip tray (grill models have drip tray liners for catching grease)


How do I operate the cooktop burners and use the simmering feature on my DCS CS-364GL?

The burners on your DCS CS-364GL are designed for maximum cleanability and controllability. The large cap spreads the simmer heat to avoid concentrating heat in the center of the pan. The simmer flame is always on when the burner is in use. Never operate a burner if the cap is not in place.

For simmering, your cooktop has exceptionally low capabilities. The large cap acts as a heat diffuser. Because of the high heat capacity of the cast iron grates, some foods may continue to cook from retained heat after the burner is turned off. If a draft or boil-over extinguishes the simmer flame, it will relight automatically.


What should I do if a cooktop burner on my DCS CS-364GL fails to ignite?

If a burner on your DCS CS-364GL does not ignite, listen for the clicking sound of the electronic igniter. If the igniter is not clicking, turn off the burner. Check the circuit breaker for a blown fuse or a tripped circuit. If the igniter still fails to operate, refer to the troubleshooting section on what to check before calling for service. To light the burner manually during a power failure, see the “Power Failure” instructions.


What are the burner specifications for the DCS CS-364GL cooktop?

The burner specifications for the 36″ models like the DCS CS-364GL are as follows:

Burner Feature Natural Gas (Nat) Rating Propane (LP) Rating
Max. Btu/hr (All burners) 17,500 14,000
Simmer/Low Btu/hr 500-1,200 500-1,200

What is the normal “extinction pop” sound when using propane gas with my DCS CS-364GL?

If you are using propane gas with your DCS CS-364GL, a slight pop or flash may occur at the burner ports a few seconds after the burner has been turned “off”. This “extinction pop” is normal for propane gas.


How can I ensure proper burner efficiency and flame characteristics on my DCS CS-364GL?

To maintain proper lighting and efficient performance of the cooktop burners on your DCS CS-364GL, it is necessary to keep the burner ports and the igniters clean.

The burner flame should burn completely around the burner with no excessive noise or lifting. The flame should be blue in color and stable with no yellow tips. An improper air-gas mixture may cause a burner flutter or a yellow-tipped flame, which would require adjustment by a technician. An orange flame may appear during initial use due to particles in the gas line or dust in the air, but this should disappear with use.


How do I operate the sealed top burners and select the correct flame height on my DCS CS-364GL?

To operate the sealed top burners on your DCS CS-364GL:

1. Push in on the control knob and turn it counterclockwise to the “LITE” position. You will hear an audible clicking sound.

2. Once the gas has been ignited by the electronic spark igniter, turn the knob to the desired setting between HI and LO. The clicking should stop as soon as the burner is lit.

CAUTION: Always stop at the “LITE” position before turning to a cooking flame setting. If the burner is not lit and is turned beyond the “LITE” position, a burst of flame could occur when it does light, potentially causing burns or damage.

For selecting flame height:

• For safety, the flame must never extend beyond the bottom of the cooking utensil or curl up the side of the pan.

• For utensils that conduct heat slowly (like glass-ceramic), use a medium to low flame.

• If cooking with a large amount of liquid, a slightly larger flame can be used.


How do I properly use the Wok Ring on my DCS CS-364GL cooktop?

A Wok ring is provided with your DCS CS-364GL appliance. To use the ring:

1. Place it on the grate over the desired burner.

2. Align the vertical tabs on the ring with the main fingers of the grate.

3. The small protrusions on the bottom surface of the ring should straddle the grate fingers to prevent the ring from rotating during cooking.

The bottom of the wok should be supported and retained by the vertical tabs of the ring. On 36″ cooktops like the CS-364GL, the ring and wok may be used on any surface burner. To clean the wok ring, you can place it in the dishwasher.


How do I use the reversible grill grates on my DCS CS-364GL?

The two grill grates on your DCS CS-364GL are reversible. When placing them on the cooktop, the side with the two grooved tabs should be towards the rear.

Side A (Ridged): This side should be used for foods where you want fat to run off, such as steak or hamburger patties. The ridges are sloped so fat runs toward the front of the grill and into the drip tray, away from the burner’s heat.

Side B (Flatter): This side is designed for foods that need more support while cooking, such as fish.

Food cooked on the grill achieves a barbecued flavor due to the intense radiant heat from the ceramic rods, which caramelizes the fats and juices.

NOTE: This gas grill may cook slightly faster than you are used to, so preheat and grilling times should be adjusted accordingly.


What should I know about the ceramic rods for the grill on my DCS CS-364GL?

The layer of ceramic rods under the grill racks will last for many years with proper care. They are shipped pre-assembled on the radiant tray. Be sure to remove any packaging material from the radiant tray and rods before using the grill. To clean, you can empty burned food particles and ash from the radiant tray when cool by shaking it over a waste receptacle. Chipping or cracking of the ceramic rods may occur as they get brittle with age, which is normal and does not affect cooking performance. Do not replace the radiant tray or ceramic rods with alternates; contact DCS for genuine replacement parts.


How do I operate the grill on my DCS CS-364GL for best results?

To operate the grill on your DCS CS-364GL:

1. Ensure the drip tray and liners are in place and the grill racks are turned to the desired side.

2. Preheat the grill for 10 minutes with the control knob set on HI.

3. When preheated, turn the knob down to medium or low, then place the food on the grill.

4. Adjust the heat setting as needed during cooking. The knob can be set to any position between HI and LO.

Proper searing and browning requires high to medium heat. For most cooking, you will use medium to low heat. For large pieces of meat or poultry, you may need to lower the heat setting to low after searing to allow the food to cook through without burning. Do not leave the grill unattended while it is on. After cooking, allow the grill and drip trays to cool before cleaning them.

NOTE: The longer you preheat the grill, the darker the grill marks will be.


How can I manage excessive flare-ups and get the best results when grilling on my DCS CS-364GL?

Occasionally, grease drippings will ignite, creating minor puffs of flame for a second or two, which is normal. To manage flare-ups:

• Keep a spray bottle filled with water handy to lightly spray the flare-up.

• If a flame becomes excessive, remove the food from the grill, lower the heat setting, and replace the food once the flare-up subsides.

• To prevent flare-ups, trim excess fat from steaks and chops, use lean hamburger, and remove fat from poultry.

To get the best grilling results:

• A steak should be at least 1-inch thick to turn out rare and juicy.

• Use a spatula or tongs to turn meat, as this will not puncture it and allow juices to run out. Turn meat only once.

• To prevent steaks or chops from curling, slit the fat around the edges at about 2-inch intervals.


How should I clean the various components of my DCS CS-364GL cooktop?

Follow these instructions to clean the components of your DCS CS-364GL:

Cooktop Surface: Turn off all burners and allow the grates to cool. If wiping while hot, use caution as a wet sponge can create steam burns.

Burner Grates: The heavy cast iron grates are matte porcelain enamel. When cool, they can be placed in the dishwasher or wiped clean with hot soapy water. For tougher stains, mild abrasive cleansers like Bon-Ami®, Soft Scrub®, or a soap-filled steel wool pad can be used occasionally.

Burners: When cool, the burner cap and brass port ring can be lifted off. Wash these parts in hot soapy water, rinse, and dry thoroughly. A bristle brush can be used to clean the burner ports. If you need to disassemble the Simmer Ring, remove the hex nut, clean with soapy water and a soft brush, and dry. When reassembling, ensure the locating pin on the simmer ring aligns with the hole in the base, and the locating pin on the brass port ring aligns with the locating notch on the simmer ring for proper performance.

Igniters: Wipe with a water-dampened cotton swab. Be careful not to damage the igniter.

Control Knobs: The plastic knobs can be cleaned in hot, soapy water. To remove, grasp the knob and pull it straight off. Wash, do not soak. Rinse and dry thoroughly before replacing on the correct gas valve.


How do I clean the grill and its components on my DCS CS-364GL?

Clean the grill on your DCS CS-364GL immediately after cooking:

1. Turn off the burner. Wear a barbecue mitt to protect your hand from steam and heat.

2. Scrub the grill by dipping a brass bristle barbecue brush frequently into a bowl of water. The steam created will soften food particles and assist cleaning.

3. Food particles will drop into the drip tray or the radiant tray.

4. After they have cooled, clean the drain tube, drip tray, and liner.

5. The radiant tray and radiants should be removed periodically (when cool) and shaken over newspaper to remove debris.

The grill’s drip trays and drain tubes should be cleaned as soon as they are cool to prevent “baked on” food soil. Do not allow grease to accumulate in the tray as it can be a fire hazard. Clean the tube and tray with hot soapy water. A soapy bottle brush can be used for the tube. For stubborn stains, use a mild abrasive cleaner or a soap-filled steel wool pad.


How do I clean the stainless steel surfaces of my DCS CS-364GL cooktop?

For stainless steel parts like the backguard, frame, and sides, use the mildest cleaning procedure first, such as hot soapy water, followed by a rinse and dry. Always rub metal finishes in the direction of the polish lines (grain).

• For remaining food soil, try a general kitchen cleaner like Fantastik®, Simple Green®, or Formula 409®.

• For hard-to-clean soil, use a stainless steel cleaner such as Bon-Ami, Cameo®, or Bar Keepers Friend. Apply with a damp sponge, rinse, and dry. Always scrub lightly in the direction of the grain.

• Do not use a steel wool pad, as it will scratch the surface.

• To touch up noticeable scratches, you can sand very lightly with dry 100 grit emery paper, rubbing in the direction of the grain.

• After cleaning, you can use a stainless steel polish.

• If the rear top burners are used extensively on high, the vertical stainless steel panel may discolor. This can be removed by using Revere Ware Stainless Steel Cleaner.


How do I light the cooktop burners on my DCS CS-364GL during a power failure?

To light the cooktop burners on your DCS CS-364GL during a power failure, turn the control knob to “LITE” and hold a lighted match to the port ring. After the flame is burning all the way around the burner, adjust the flame to your desired setting. It is necessary to light each burner separately each time you want to use it.


What troubleshooting steps should I take if the cooktop burners on my DCS CS-364GL do not light before calling for service?

Before you call for service for your DCS CS-364GL, please check the following:

• Is the circuit breaker tripped or the fuse blown?

• Is there a power outage in the area?

If the cooktop burners do not light, check these items:

• Is the two-piece burner put together correctly?

• Is the burner head assembly aligned correctly?

• Is the manual shut-off valve open? This is usually located where the gas comes out of the wall.

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