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What should I do in the event of a rangetop grease fire with my DCS CS-364GD?

To reduce the risk of injury in the event of a rangetop grease fire, observe the following:

1. Smother flames with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. Be careful to prevent burns. If the flames do not go out immediately, evacuate and call the fire department.

2. Never pick up a flaming pan – you may be burned.

3. DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.

Use an extinguisher ONLY if:

• You know you have a Class ABC extinguisher, and you already know how to operate it.

• The fire is small and contained in the area where it started.

• The fire department is being called.

• You can fight the fire with your back to an exit.


What safety precautions should I take if I smell gas near my DCS CS-364GD?

If you smell gas, follow these instructions for your safety:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

• Installation and service must be performed by a qualified installer, service agency or the gas supplier.


What are the basic safety precautions for using my DCS CS-364GD?

When using your DCS CS-364GD, follow these basic safety precautions:

• Read the Use and Care Manual thoroughly before use.

• Ensure proper installation and servicing by a qualified technician.

• If a burner goes out and gas escapes, open a window or door to air out the room before attempting to use the appliance again.

• Do not repair or replace any part of the appliance unless specifically recommended.

• Never leave children unattended where the appliance is in use.

• Do not store items of interest to children above or at the back of the appliance.

• Never store anything on the cooktop. Flammable materials can catch fire.

• Do not use water on grease fires; use baking soda or a dry chemical fire extinguisher.

• Use only dry pot holders to avoid steam burns.

• For personal safety, wear proper apparel. Loose-fitting garments should never be worn.

• Do not touch the burner grates or the immediate surrounding area when hot.

• Never leave the cooktop unattended when using high flame settings.

• For proper lighting and performance, keep burner ports clean.

• Clean the cooktop with caution, avoiding steam burns by not using a wet sponge on a hot surface.


Can I use aluminum foil to line any part of my DCS CS-364GD cooktop?

No, do not use aluminum foil to line any part of the cooktop. Using a foil liner could result in a fire hazard or obstruct the flow of combustion and ventilation air. Foil is an excellent heat insulator and heat will be trapped underneath it. This trapped heat can upset the cooking performance and can damage the finish of the cooktop parts.

What should I know about using cookware on my DCS CS-364GD cooktop?

• Only certain types of glass, heat-proof glass-ceramic, ceramic, or earthenware are suitable for cooktop use. Use only on low or medium flame settings.

• Do not heat unopened food containers; a buildup of pressure may cause the container to burst.

• During cooking, set the burner control so the flame heats only the bottom of the pan and does not extend beyond it.

• Always use utensils that have flat bottoms large enough to cover the burner.

• To minimize burns and spillovers, position handles of utensils inward so they do not extend over adjacent work areas or the edge of the cooktop.

• Hold the handle of the pan to prevent movement when stirring or turning food.


What is the California Proposition 65 warning for the DCS CS-364GD?

California Proposition 65-The burning of gas cooking fuel generates some by-products which are known by the State of California to cause cancer or reproductive harm. California law requires businesses to warn customers of potential exposure to such substances. To minimize exposure to these substances, always operate this unit according to the instructions contained in this booklet and provide good ventilation to the room when cooking with gas.

What items should have come with my DCS CS-364GD Cooktop?

After removing all packaging, check that you have the following items for your DCS CS-364GD Cooktop:

• Griddle

• One removable drip tray (griddle models have drip tray liners for catching grease)


What are the characteristics of the burners on my DCS CS-364GD and what should I do if one doesn’t light?

The burners on your DCS CS-364GD have electronic spark ignition. When a burner is turned on and the flame is blown out, it will automatically relight. If a burner does not ignite, listen for the clicking sound of the igniter. If it is not clicking, turn off the burner and check the circuit breaker for a blown fuse or a tripped breaker. If it still fails to operate, refer to the troubleshooting section of your manual.


What is the “extinction pop” I hear when using my DCS CS-364GD with propane gas?

If you are using propane gas with your DCS CS-364GD, a slight pop or flash may occur at the burner ports a few seconds after the burner has been turned “off”. This “extinction pop” is normal for propane gas.

What are the BTU ratings for the burners on DCS cooktops?

Burner Location Max. Btu/hr Simmer/Low Btu/hr
305 Nat 36″/48″ Nat* LP Nat LP
1 16,000 17,500 14,000 500-1,200 500-1,200
2 16,000 17,500 14,000 500-1,200 500-1,200
3 17,500 17,500** 14,000 500-1,200 500-1,200
4 16,000 17,500 14,000 500-1,200 500-1,200
5 16,000 17,500 14,000 500-1,200 500-1,200

*Note – All burners on 36 & 48 models (except 485 models) rated at 17,500 Btu/hr for Nat. & 14,000Btu/hr for LP.

**485 model only. No location #3 on 36 & other 48 models.


What should the flame on my DCS CS-364GD cooktop burners look like?

For efficient performance of your DCS CS-364GD, the burner flame should burn completely around the burner with no excessive noise or lifting. The flame should be blue in color and stable with no yellow tips. An improper air-gas mixture may cause a burner flutter or a yellow-tipped flame, which should be adjusted by a technician. An orange flame may appear during initial use due to particles in the gas line but will disappear with use.

How should I adjust the flame height on my DCS CS-364GD?

The correct flame height depends on the cooking utensil, food, and liquid amount. Follow these basic rules:

• For safety, the flame must never extend beyond the bottom of the cooking utensil. Never allow flames to curl up the side of the pan.

• Utensils that conduct heat slowly (like glass-ceramic) should be used with a medium to low flame.

• If cooking with a large amount of liquid, a slightly larger flame can be used.


How do I operate the sealed top burners on my DCS CS-364GD?

To turn on a cooktop burner on your DCS CS-364GD, push in on the control knob and turn it counterclockwise to the “LITE” position. You will hear an audible clicking sound. Once the gas has been ignited by the electronic spark igniter, turn the knob to your desired setting between HI and LO. The clicking sound should stop as soon as the burner is lit.

CAUTION: When turning on any cooktop burner, be sure to stop at the “LITE” position before turning the burner to a flame setting for cooking. If the burner is not lit and it is turned beyond the “LITE” position to HI, MEDIUM, or LO, there could be a burst of flame when the burner does light. This could cause burns or damage to the surrounding countertop.


What type of cookware is recommended for my DCS CS-364GD?

For best results with your DCS CS-364GD, it is recommended to use professional cookware, which can be found at finer department stores, specialty cooking shops, or restaurant supply stores. If using regular cookware, be very careful with pans that have plastic handles, as the large professional-size burners can cause flames to go up the outside of the pan and melt or bubble the handles.

How do I use the Wok Ring on my DCS CS-364GD?

Your DCS CS-364GD comes with a cast iron Wok Ring with a porcelain enamel finish. To use it, place the ring on the grate over the desired burner. The vertical tabs on the ring should be aligned with the main fingers of the grate. The small protrusions on the bottom surface of the ring should straddle the grate fingers to prevent the ring from rotating during cooking. The ring and wok may be used on any surface burner.

How do I season the griddle on my DCS CS-364GD for the first time?

To season the griddle on your DCS CS-364GD for the first time or to re-season it, follow these steps:

1. Clean the griddle thoroughly with hot, soapy water to remove any protective coating.

2. Rinse with a mixture of 1 quart of water and 1 cup of white vinegar. Dry thoroughly.

3. Pour 1 teaspoon of vegetable oil into the center of the griddle (do not use corn oil as it gets sticky). Rub the oil over the entire surface of the griddle using a heavy cloth.

4. Turn the control knob to a Medium setting (350°F). Turn the heat OFF when the oil begins to smoke. Allow the griddle to cool.

5. Repeat Step 3. Be sure to cover the entire surface with the oil.

6. Repeat Step 4. Allow the griddle to cool. Wipe the entire surface of the griddle using a heavy cloth. Apply a very thin layer of vegetable oil. The griddle is now ready to use.

Note: It is normal for the griddle to darken with use.


How do I use the griddle on my DCS CS-364GD for cooking?

Before cooking on the griddle of your DCS CS-364GD, ensure the drip tray and liners are in place. Preheat the griddle for 15 minutes with the control knob set to the suggested temperature from the cooking chart. When the griddle is preheated, the HEATING light will turn off. Place the food on the griddle and cook to the desired doneness. When the griddle is properly seasoned, it can be used without additional shortening, though some can be used for flavor. A light mist of non-stick vegetable spray applied to a cool griddle can make delicate foods easier to turn.

What are the recommended griddle temperatures for cooking various foods on the DCS CS-364GD?

FOOD TEMPERATURE
Eggs 225°F to 250°F
Bacon, Ham, Pork Chops 300°F to 325°F
Sausage, Grilled Cheese Sandwiches 325°F to 350°F
Pancakes, French Toast 350°F to 375°F
Hash Brown Potatoes 400°F to 425°F

What is the general cleaning procedure for my DCS CS-364GD cooktop?

Be careful cleaning any part of your DCS CS-364GD while it is hot. All parts can be cleaned with hot soapy water, rinsed, dried, and buffed to a shine with a soft, heavy pile cloth. This is the mildest and first-recommended procedure.

1. Use the mildest cleaning procedure first. Try cleaners on a small area first.

2. To avoid marring the surface, always rub metal finishes in the direction of the polish lines (grain).

3. Use only clean sponges, soft cloths, paper towels, or plastic non-metal scouring pads.

4. Be sure to rinse all parts thoroughly and wipe dry to avoid water marks.


How should I clean the burner grates on my DCS CS-364GD?

The burner grates on your DCS CS-364GD are heavy, so be careful when lifting them. They are matte porcelain enamel over cast iron. When cool, they may be placed in the dishwasher or wiped clean on the cooktop with hot soapy water, then rinsed and dried. For tougher cleaning, mild abrasive cleansers or a soap-filled steel wool pad can be used occasionally. Abrasive cleansers used too often or too vigorously can harm the enamel.

How do I clean and reassemble the burners on my DCS CS-364GD?

To clean the burners of your DCS CS-364GD, ensure all knobs are in the off position and the burners are cool. Remove the grate. The burner cap and the brass port ring can be lifted off. Wash these parts in hot soapy water, rinse, and dry thoroughly. A bristle brush can be used to clean out the toothed burner ports if necessary.

If the Simmer Ring ports are clogged, it may be necessary to disassemble it by removing the hex nut. Clean the simmer ring with hot soapy water using a soft wire or plastic bristle brush, then dry thoroughly.

When reassembling, it is important to correctly align the parts. The locating pin on the bottom of the simmer ring must align with the hole in the base. The locating pin on the bottom of the brass port ring must align with the locating notch on the top of the simmer ring. Incorrect alignment will result in a dangerous flame and poor performance.


How do I clean the igniters on my DCS CS-364GD?

To clean the igniters on your DCS CS-364GD, wipe them with a water-dampened cotton swab. Be careful not to damage the igniter.

How do I clean the drip tray and drain tubes on my DCS CS-364GD?

Your DCS CS-364GD has a drip tray with a liner. The drip trays are on rollers for easy removal; simply pull the tray forward. Spills should be cleaned up as soon as possible to prevent baked-on food soil. Grease from the griddle drains through the drain tube into the tray and liner.

Do not allow grease to accumulate in the tray as it can be a fire hazard.

Clean the tube and tray as soon as they are cool with hot soapy water. Use a soapy bottle brush for the tube. A mild abrasive cleaner can be used. For stubborn stains, use a soap-filled steel wool pad or a harsh abrasive cleaner, rubbing lightly. Rinse all parts thoroughly.


What is the proper way to clean the griddle on my DCS CS-364GD?

Thoroughly clean the griddle of grease and food particles using a square-edged spatula while it is still hot. Once the griddle has cooled to a lukewarm temperature, rub the surface lightly with vegetable oil (not corn oil). Thoroughly wipe the griddle with a heavy coarse cloth to remove any remaining residue.

For a grease build-up, use one tablespoon of vinegar in a 1/2 cup of water and clean with a scouring cloth. For heat discoloration, use a stainless steel cleaner for heat stains. Always wash with hot soapy water, rinse, and dry. If you use vinegar, scouring powder, or steel wool to clean the griddle, it must be re-seasoned.

NEVER FLOOD THE HOT GRIDDLE WITH COLD WATER. This could cause the griddle to crack or warp.


How do I clean the control knobs on my DCS CS-364GD?

The plastic control knobs on your DCS CS-364GD can be cleaned in hot, soapy water. To remove a knob, grasp it and pull it straight back. Wash the knob, but do not soak it. Rinse and dry thoroughly. It is important to replace the knobs on the correct gas valve on the control panel. The cooktop and griddle control knobs are similar; they both have temperatures on them.

How do I clean the stainless steel surfaces of my DCS CS-364GD?

For stainless steel parts like the backguard, frame, and sides of your DCS CS-364GD, use the mildest cleaning procedure first: hot soapy water, rinse, and dry. If food soil remains, try a general kitchen cleaner. For hard-to-clean soil, use a stainless steel cleaner and apply it with a damp sponge, then rinse and dry. Always scrub lightly in the direction of the grain. Do not use a steel wool pad as it will scratch the surface.

To touch up noticeable scratches, sand very lightly with dry 100 grit emery paper, rubbing in the direction of the grain. After cleaning, you can use a stainless steel polish.


How can I light the cooktop burners on my DCS CS-364GD during a power failure?

During a power failure, the cooktop burners on your DCS CS-364GD can be lit manually. Turn the control knob to “LITE” and hold a lighted match to the port ring. After the flame is burning all the way around the burner, adjust the flame to your desired setting. It is necessary to light each burner separately each time you want to use it.

What should I check if the cooktop burners on my DCS CS-364GD do not light?

If the cooktop burners on your DCS CS-364GD do not light, check the following before calling for service:

• Is the circuit breaker tripped or the fuse blown?

• Is there a power outage in the area?

• Is the two-piece burner put together correctly?

• Is the burner head assembly aligned correctly?

• Is the manual shut-off valve open? This is usually located where the gas comes out of the wall.

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