Free English CYBERPOWER PR2200RT2UCN (01) PDF document. Download the PDF, use the online viewer, or browse the FAQs for easy troubleshooting.
CLICK HERE TO DOWNLOAD CYBERPOWER PR2200RT2UCN (01) PDF DOCUMENT
If this is not the document you want for this product, click here to see if we have any other documents for this product.
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
What items should be included in the box when unpacking the CYBERPOWER PR2200RT2UCN?
The box for the CYBERPOWER PR2200RT2UCN should contain the following items:
(a) UPS unit
(b) Faceplate
(c) Rail Kit CP2RAIL02, includes: 14 x M5 Pan Head Screws and 8 x Plastic Washers
(d) Management cables: 1 x USB Cable and 1 x EPO Cable
(e) User’s Manual
(f) Mechanical Accessory, includes: 2 x Rack-Mount Brackets CPEAR04, 2 x Rack-Mount Handles, 1 x Tower Baseplate, 12 x Dust Covers, 4 x M5 Truss Head Screws, 8 x M5 Flat Head Screws, 4 x M4 Flat Head Screws, 4 x Rubber Feet, and 4 x M4 Round Head Screws.
How do I determine the power requirements for equipment connected to the CYBERPOWER PR2200RT2UCN?
1. Ensure that the equipment plugged into the CYBERPOWER PR2200RT2UCN does not exceed the UPS unit’s rated capacity. If the rated capacities of the unit are exceeded, an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip.
2. There are many factors that can affect the amount of power that your electronic equipment will require. For optimal system performance keep the load below 80% of the unit’s rated capacity.
What are the important safety warnings regarding the location and connection of the CYBERPOWER PR2200RT2UCN?
The CYBERPOWER PR2200RT2UCN must be connected to a grounded AC power outlet with fuse or circuit breaker protection. DO NOT plug the UPS into an outlet that is not grounded. If you need to de-energize this equipment, turn off and unplug the UPS.
To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area, free of conductive contaminants.
DO NOT install the UPS where it would be exposed to direct sunlight or near a strong heat source.
DO NOT block off ventilation openings around the housing.
DO NOT use for medical or life support equipment. DO NOT use in any circumstance that would affect operation or safety of any life support equipment, with any medical applications, or patient care.
DO NOT use with or near aquariums. Condensation from the aquarium can come in contact with metal electrical contacts and cause the machine to short out.
How do I perform a rack installation for a 2-post rack with the CYBERPOWER PR2200RT2UCN?
Caution: It is strongly recommended to have an additional person assist this installation process if the product is heavy. It is strongly recommended that the 2-post rack be bolted to the floor prior to the installation of the product.
1. Attach the brackets with provided M5 flat head screws.
2. Affix the product to the rack with suitable M5/M6 screws and cage nuts. (M5 truss head screws are provided with the product in the mechanical accessory box.)
How do I perform a rack installation for a 4-post rack with the CYBERPOWER PR2200RT2UCN?
1. Use the provided M5 flat head screws to attach the brackets and provided M5 pan head screws for hanging brackets.
2. Screw the hanging rails to the rack with provided M5 pan head screws and plastic washers.
3. Lift the product upon the hanging rails and slide the unit into the rack. Affix the product to the rack with provided M5 truss head screws. If handles are needed, affix them to the brackets with M4 flat head screws.
How do I install the CYBERPOWER PR2200RT2UCN as a tower?
1. Attach the brackets to the baseplate with the provided M4 flat head screws.
2. Remove the faceplate and rotate the LCD module, then re-install the faceplate.
3. Screw the rubber feet with provided M4 round head screws and then put the UPS onto the assembled tower stand. You can also put the dust covers in the screw holes on the top side of the UPS to prevent dust from falling into the unit.
How do I operate the CYBERPOWER PR2200RT2UCN during normal use?
1. Properly install the UPS.
2. Connect equipment to the outlets on the rear panel of UPS.
3. Plug the UPS into a 2-pole, 3-wire grounded receptacle/wall outlet.
4. Press the power switch on LCD module once. The display screen will light up and show “UPS On/Off” on the first line. Use the Up/Down button to select “On” or “Delay On” and then press the Enter button to turn on the UPS. The display screen will show CyberPower in the first line and the UPS model in the second line. Then the Online or On Battery Indicator on the LCD module lights up, indicating the UPS is operating from utility or battery.
5. To turn off the UPS, press the power switch on LCD module once. The display screen will light up and show “UPS On/Off” on the first line. Use the Up/Down button to select “Off” or “Delay Off” and then press the Enter button to turn off the UPS. The display screen will show “Goodbye” and all the indicators will be off.
How do I disable cold start protection on the CYBERPOWER PR2200RT2UCN for first-time usage?
For first time usage, plug your CYBERPOWER PR2200RT2UCN into an AC outlet to disable cold start protection. Otherwise, your UPS will not turn on.
How do I perform a hard reboot on the CYBERPOWER PR2200RT2UCN if it freezes?
If your UPS freezes, you can do a hard reboot as below steps:
(a) Press and hold the power switch on the LCD module for around 15-20 seconds; the UPS will be forcibly shut down. All indicators, display screen, and output will be off immediately.
(b) After an abnormal shutdown, the UPS restarts itself when it is powered by utility. If the UPS does not restart automatically, slightly press the power switch on LCD module once to wake up the UPS to perform the auto-restart function.
When there is no utility, you need to follow below procedures to turn on the UPS. Slightly press the power switch on LCD module once. The display screen will light up and show “UPS On/Off” on the first line. Use the Up/Down button to select “On” or “Delay On” and then press the Enter button to turn on the UPS.
What maintenance and storage guidelines should be followed for the CYBERPOWER PR2200RT2UCN?
Turn off the unit and unplug it from the AC power source before cleaning.
Never immerse the unit in water or other liquids. Only use a soft, slightly damp cloth to wipe the surface of the unit. Do not use a spray directly to clean or disinfect the unit.
To store the product for an extended period, cover it and store with the battery fully charged. While in storage, recharge the battery every three months to ensure battery life.
Store the unit in a temperature and humidity controlled indoor area, free of conductive contaminants.
Storage Temperature: 5°F – 113°F / -15°C – 45°C
Storage Relative Humidity: 0% – 95% Non-condensing
Storage Elevation: 0 – 49,213 ft. / 0 – 15,000 m
What are the Basic Setup menu options on the CYBERPOWER PR2200RT2UCN LCD?
| Item | Default | Option | Description |
|---|---|---|---|
| Utility Quality | Normal | Good Normal Poor |
Select the voltage quality of the input utility power. If Good is selected, the UPS will be more sensitive to power quality and go to battery mode more often to supply the cleanest power to connected devices. If Poor is selected, the UPS will tolerate more power fluctuations and go to battery mode less often. |
| Customized | “Customized” shows up when Maximum/Minimum Output Voltage has been adjusted in Advanced Setup Menu or through software. | ||
| Sensitivity | Medium | High Medium Low |
Select the sensitivity level to power events for connected equipment. If the connected equipment is highly sensitive to power events, select High; the UPS will go to battery mode more often to provide the cleanest power. If the connected equipment can tolerate more power events, select Low; the UPS will go to battery mode less often. |
| Extended Battery Module Quantity (Select models) | 0 | 0-10 Auto-sensing |
If Auto-sensing is selected, the UPS will change the numbers automatically. |
What are the Ambient Setup menu options on the CYBERPOWER PR2200RT2UCN LCD?
| Item | Default | Option | Description |
|---|---|---|---|
| ECO Mode | Active | Active Inactive |
When Active is selected, the UPS will change related setup functions in this menu automatically to work under low energy consumption. |
| Active – Customized Inactive -Customized |
You can also set the functions in this menu independently and then go back to Eco Mode to have a check. If Active is displayed, the UPS works under low energy consumption. | ||
| LED Brightness | Dim | Bright Normal Dim Only Power On |
The LED brightness can be set in accordance with the ambient lights or different usage scenario. If Only Power On is selected, all LED indicators will be off except Power On Indicator. |
| LCD Hibernation | After one minute | Never After 1 minute After 5 minutes After 10 minutes |
After this amount of time with no activity, the display screen will shut off to save energy. |
| Cycling Display | Never | Never After 10 seconds After 20 seconds After 30 seconds |
After this amount of time with no activity, UPS will start cycling the status information on display screen. |
| Audible Alarm | Quiet | Normal Quiet Mute on Battery Off |
Normal contains fault and warning alarms and all reminding alarms of battery operation including switching to battery power, working under battery mode, reaching Low Battery Threshold, soon running out of battery, and Low Battery Shutdown. If Quiet is selected, the UPS will emit fault and warning alarms and reminding alarm indicating the UPS reaches Low Battery Threshold. If Mute On Battery is selected, only fault and warning alarm will sound. All alarms are disabled if Off is selected. |
What are the Outlet Control menu options on the CYBERPOWER PR2200RT2UCN LCD?
| Item | Default | Option | Description |
|---|---|---|---|
| Delay Turn On | 4 seconds | 0-600 seconds | The amount of time that the outlets will wait before actual startup. |
| Delay Turn Off | 4 seconds | 0-600 seconds | The amount of time that the outlets will wait before actual shutdown. |
| Reboot Duration | 12 seconds | 4-300 seconds | The amount of time that the outlets will remain off before the UPS restarts itself. |
| Minimum Restored Capacity | 0% | 0-100% | It is the criteria for UPS to perform auto-restart as utility is restored. If battery capacity is higher than this setting, the auto-restart will be performed; otherwise, the UPS will keep charging the battery until battery capacity reaches that level. |
| Uptime on Battery | Disable | Enable: 5-1800 seconds Disable |
Set the maximum runtime on battery mode. The UPS will shut down after the amount of time spent in battery mode has reached this setting. Make sure the estimated runtime is larger than this setting; otherwise, the UPS will still stop supplying power when it is running out of battery. |
| Reserved Runtime | Disable | Enable: 0-1800 seconds Disable |
When the UPS is in battery mode, it will cut off output power when the remaining runtime reaches the level. |
| NCL Switch | On | On Delay On Off Delay Off Reboot Delay Reboot |
This is the main switch for NCL outlet groups. (Can only be configured in the Submenu, NCL Configuration.) |
| Off on Overload | Disable | Enable Disable |
NCL outlets will be turned off when the UPS is overloaded in battery mode if the item is enabled. NCL outlets will turn on automatically as utility is restored. (Can only be configured in the Submenu, NCL Configuration.) |
What Advanced Setup options are available on the CYBERPOWER PR2200RT2UCN LCD?
| Item | Default | Option | Description |
|---|---|---|---|
| Output Voltage | 120V | 100V 110V 120V 127V |
Select the AC output voltage on battery mode. |
| Minimum Output Voltage | 120V: 102V | 100V: 86-92V 110V: 97-106V 120V: 97-106V 127V: 108-114V |
Set the value lower if the utility voltage is usually low to avoid unnecessary battery usage. Make sure the connected equipment can work under the voltage condition. |
| Maximum Output Voltage | 120V: 131V | 100V: 108-114V 110V: 127-136V 120V: 127-136V 127V: 140-146V |
Set the value higher if the utility voltage is usually high to avoid unnecessary battery usage. Make sure the connected equipment can work under the voltage condition. |
| Low Battery Threshold | 300 seconds | 0-1800 seconds | The UPS will emit an audible alarm indicating that the remaining runtime is reaching its threshold. |
| 35% | 20-65% | The UPS will emit an audible alarm indicating that the remaining battery capacity is reaching its threshold. | |
| Battery Change Date | —/—- | Month/Year | Optional setup information for users to record the installation date of battery pack. Reset the data when replacing new battery pack. |
| Schedule Test – On Startup | No | Yes No |
If Yes is selected, the UPS will perform a Self Test every time on startup. |
| Schedule Test – Frequency | Never | Never Every 1 week Every 2 weeks Every 3 weeks Every 4 weeks |
Select the amount of time that the UPS will perform Self Test periodically after startup. |
| Date and Time | —-/–/– –:– | Year/Month/Day Hour:Minute | Set the Date and Time for use in data/event logs. |
| Power Meter Reset | No | Yes No |
Select Yes to reset the value of Load Energy in Status Menu. |
| IP Access | DHCP | DHCP Manual IP Setup |
Select the way to access the IP/Subnet Mask/ Gateway. This shows “No Web Device” when no RMCARD is installed. |
| IP Address | Auto-sensing | Auto-sensing Manual Key-in |
Change the IP Access setting to manual IP Setup and then this item can be adjusted manually. |
| Subnet Mask | Auto-sensing | Auto-sensing Manual Key-in |
Change the IP Access setting to manual IP Setup and then this item can be adjusted manually. |
| Gateway | Auto-sensing | Auto-sensing Manual Key-in |
Change the IP Access setting to manual IP Setup and then this item can be adjusted manually. |
| Firmware Update (Only displayed in Standby Mode) | No | Yes No |
Select Yes to update the firmware of UPS in Standby Mode. |
| Back to Default | No | Yes No |
Select Yes to restore the UPS factory default settings. |
What do the fault warning messages and alarms mean on the CYBERPOWER PR2200RT2UCN?
| Display Screen Line 1 | Display Screen Line 2 | Alarm |
|---|---|---|
| UPS Fault! | E01-Overcharge: Contact CyberPower for repair. | Beeps once every 2 seconds |
| UPS Fault! | E03-No Charge: Contact CyberPower for repair. | |
| UPS Off! | E20-Output Short: Connected equipment may have problems, remove them and check. | Beeps for 3 seconds |
| UPS Off! | E21-Output Short: Connected equipment may have problems, remove them and check. | Beeps for 3 seconds |
| Warning! UPS Off! | E22-Overload: Unplug at least one connected device. | Constant alarm |
| Warning! | E23-Over Temp: Turn off the unit and check ventilation. | Beeps once every 2 seconds |
| Warning! | E24-Over Temp: Turn off the unit and check ventilation. | Beeps once every 2 seconds |
| UPS Off! | E25-EPO: Check the EPO connector status. | |
| Warning! | E27-Fan Fail (FR): Contact CyberPower for repair. | |
| Warning! | E27-Fan Fail (FL): Contact CyberPower for repair. | |
| Warning! | E29-Fan Fail (B): Contact CyberPower for repair. | |
| Warning! | Battery Disconnected: Check battery wiring and condition. | Beeps once every 2 seconds for a period of 30 seconds |
| Warning! | Battery Defect: Check battery wiring and condition. | Beeps once every 2 seconds for a period of 30 seconds |
| Warning! | Service Battery: Batteries have reached recommended maintenance period. | |
| Warning! | Wiring Fault: Check utility wiring and ground. |
Note: Press any button to cancel the alarm.
How do I configure the EPO (Emergency Power Off) and ROO (Remote On/Off) ports on the CYBERPOWER PR2200RT2UCN?
The EPO/ROO interface is an IEC 60950 safety extra low voltage (SELV) circuit. Follow the steps below to wire the provided EPO cable to your EPO/ROO configuration. Connect isolated dry contacts and use ONLY latching switch.
Installation Steps:
1. Verify the UPS is off and unplugged.
2. Wire the provided EPO cable according to the desired configuration (User Supplied Normally Open Switch is recommended).
3. After wiring, make sure the external EPO/ROO switch is not activated to enable UPS output.
4. Plug the UPS into an AC outlet and turn the UPS on via power switch on the LCD module.
5. Activate the external EPO/ROO switch to test the function. Check the status change of UPS from its LCD module.
6. For EPO user: De-activate the external EPO switch and restart the UPS via power switch on the LCD model.
7. For ROO user: Press the external ROO switch again to restart the UPS.
Restriction on ROO:
A. ROO can only turn on the UPS when utility is available.
B. ROO becomes inactive if the UPS is shut down due to Fault, Low Battery, or EPO; it is necessary to manually press the power switch on the LCD module to restart the UPS and reapply power to connected equipment.
C. ROO is active only when UPS power status is the same as ROO circuit. If they are different, manually adjust the external ROO switch to synchronize current UPS status.
What is the pinout configuration for the Dry Contact port on the CYBERPOWER PR2200RT2UCN?
The Dry Contact port uses a DB9 connector to monitor UPS status. The default settings of relay contacts are Power Failure and Battery Low (Normally Open).
| Relay Status | UPS Status |
|---|---|
| Pin1 short to Pin5 | Battery Low |
| Pin8 short to Pin5 | Power Failure |
Output Relay Rating:
Voltage: 30VDC Max
Current: 3A Max (per relay)
How do I replace the battery on the CYBERPOWER PR2200RT2UCN?
Precautions:
1. Remove watches, rings, or other metal objects.
2. Use tools with insulated handles.
3. Wear rubber gloves and boots.
4. Do not lay tools or metal parts on top of batteries.
5. Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from ground.
Battery Replacement Procedure:
1. Remove faceplate and unscrew the thumbscrews on battery cover and then open the battery cover. Note: Thumbscrews are designed fixed on the battery cover, do not remove them from the metal cover.
2. Disconnect the battery and battery management module connector.
3. Insert the new battery pack. Assemble the connectors, thumbscrews and faceplate.
4. Recharge the unit for at least 12 hours to ensure the UPS performs expected runtime.
Reminder: Battery Change Date is optional setup information for users to record the installation date of battery pack. It can be adjusted through LCD module in Advanced Setup Menu or through software.
What are the technical specifications of the CYBERPOWER PR2200RT2UCN?
| Specification | PR2200RT2UCN / PR2200RTXL2UCN |
|---|---|
| UPS Topology | Line-Interactive |
| Energy Saving | GreenPower UPS Bypass Technology |
| Nominal Input Voltage | 100/110/120V |
| Input Frequency | 50-60Hz +/- 3Hz (Auto-sensing) |
| Plug Type | NEMA L5-30P |
| Power Cord Length | 10 ft. (3.0 m) |
| Power Capacity | 2200VA/2200W |
| On Battery Output Voltage | 100/110/120 VAC +/- 5% |
| On Battery Output Frequency | 50 Hz – 60 Hz +/- 1% |
| On Battery Output Waveform | Sine Wave |
| Battery Type | Sealed Maintenance Free Lead Acid Battery |
| Replaceable Battery Pack | 1 x RB1290X4J |
| Typical Recharge Time | 3 hours to 90% from total discharge under 100% load |
| Dimensions (Width/Height/Depth) | PR2200RT2UCN: 2U rack / 17.1 x 3.4 x 16.2 in (434 x 86.5 x 411 mm) PR2200RTXL2UCN: 2U rack / 17.1 x 3.4 x 19.7 in (434 x 86 x 500 mm) |
| Weight (lb/kg) | PR2200RT2UCN: 59.8 lbs / 27.12 kg PR2200RTXL2UCN: 79.6 lbs / 36.11 kg |
How do I troubleshoot common problems with the CYBERPOWER PR2200RT2UCN?
| Problem | Possible Cause | Solution |
|---|---|---|
| UPS does not provide power to equipment. | Circuit breaker has tripped due to an overload. | Turn the UPS off and unplug at least one piece of equipment. Wait 10 seconds, reset the circuit breaker, and then turn the UPS on. |
| UPS does not provide power to equipment. | Batteries are discharged. | Recharge the UPS for at least 3 hours. |
| UPS does not provide power to equipment. | UPS has been damaged by a surge or spike. | Contact CyberPower Systems for repair. |
| UPS does not provide power to equipment. | Non-critical outlets have turned off automatically due to an overload in battery mode. | NCL outlets will be turned on automatically as utility is restored. To avoid recurring, check “Off on Overload” setting in Outlet Control Menu and disable the function. |
| UPS does not perform expected runtime. | Batteries are not fully charged. | Recharge the batteries by leaving the UPS plugged in. |
| UPS does not perform expected runtime. | Batteries are degraded. | Contact CyberPower Systems for replacement batteries. |
| UPS does not perform expected runtime. | UPS does not recognize the correct quantity of Extended Battery Modules. | Adjust the setting of Extended Battery Module Quantity on your UPS to correct numbers via LCD module, PowerPanel Business software or RMCARD interface (if installed). |
| UPS cannot be turned on. | UPS is not connected to an AC outlet. | The unit must be connected to a 100 – 120V or 100 – 125V outlet. |
| UPS cannot be turned on. | Batteries are worn out. | Contact CyberPower Systems for replacement batteries. |
| UPS cannot be turned on. | Mechanical problem | Contact CyberPower Systems for repair. |
| UPS cannot be turned on. | Part of hard reboot process has been performed. | Long press of the power switch to forcibly shut down the UPS when it freezes. When the UPS is off, long press of the power switch to light up the display screen for a few seconds. This does not turn on the UPS. Refer to BASIC OPERATION section to correctly turn on the UPS. |
| PowerPanel Business is inactive. | The USB/serial cable is not connected. | Connect the cable to your UPS and computer. Use the cable that came with the unit if your own communication cable does not work. |
| PowerPanel Business is inactive. | The serial cable or USB cable is connected to the wrong or defected port. | Try another port on the computer. |
| PowerPanel Business is inactive. | UPS is not providing battery power. | Shut down the computer and turn the UPS off. Wait 10 seconds and turn the UPS back on to reset the unit. |
| “Service Battery” message appears on display screen. | The Battery Replacement Date has reached the recommended maintenance period. | Perform a runtime estimation via PowerPanel Business software to verify battery capacity is sufficient and acceptable. If batteries have been recently replaced, reset the Battery Replacement Date using PowerPanel Business software or RMCARD interface; you can also reset the Battery Change Date in Advanced Setup Menu through LCD module. |
| “Fault” or “Error” message is appearing on display screen. | An internal malfunction may have occurred. | Please refer to Fault Warning Display and Alarm in the LCD OPERATION GUIDE section. If the fault persists, take note and contact CyberPower for repair. |
| UPS cannot work properly while attached to a generator. | The size of generator is not suitable for current load. | The continuous generator capacity rating must be at least twice the total load, including the UPS and all other devices attached to the generator; otherwise, the generator may not be able to hold the voltage and frequency within the input tolerance of the UPS, causing the UPS switching from utility to battery mode back and forth. Reduce the connected load or upgrade the generator. |
| UPS cannot work properly while attached to a generator. | The UPS is too sensitive to power events. | The quality and stability of the generator power may not be as good as your local utility. The frequent blackouts and waveform distortions could lead the UPS to consider the input power inappropriate and will switch to battery mode to provide clean power to attached load, draining the battery. Refer to LCD OPERATION GUIDE section to desensitize the UPS via LCD module, PowerPanel Business software or RMCARD interface (if installed). Note: Lowering the sensitivity setting makes the UPS tolerate more power events, but it also increases the transfer time of the UPS. Some sensitive equipment cannot accept extended transfer time. Test to check if there is a load drop when the UPS is switching to battery mode. |
CLICK HERE TO DOWNLOAD CYBERPOWER PR2200RT2UCN (01) PDF DOCUMENT