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What is the CRESTRON DIN-AP3MEX?

The CRESTRON DIN-AP3MEX is a 3-Series Control System automation processor designed for DIN rail-mounting applications. It features a built-in infiNET EX and ER wireless gateway, high-speed Ethernet, Cresnet network support, and BACnet network/IP support.


What environmental conditions are required for operating the CRESTRON DIN-AP3MEX?

The CRESTRON DIN-AP3MEX must be operated indoors within an ambient temperature range of 0 degrees Celsius to 40 degrees Celsius (32 degrees Fahrenheit to 104 degrees Fahrenheit). The relative humidity must be maintained between 10% and 90%, noncondensing.


How can overheating of the CRESTRON DIN-AP3MEX be prevented?

To prevent overheating, ensure the CRESTRON DIN-AP3MEX is installed in a well-ventilated area with venting holes unobstructed. Avoid contact with thermal insulating materials on all sides of the unit. For closed or multiunit rack assemblies where ambient temperatures might exceed the recommended range, consider using forced air ventilation.


Who is authorized to install the CRESTRON DIN-AP3MEX?

A licensed electrician must install the CRESTRON DIN-AP3MEX in accordance with appropriate electrical codes and regulations.


How should high-voltage and low-voltage devices be grouped when installing the CRESTRON DIN-AP3MEX?

When installing the CRESTRON DIN-AP3MEX inside an enclosure, group high-voltage devices separately from low-voltage devices to ensure safe operation.


What are the requirements for preparing and connecting wires to the CRESTRON DIN-AP3MEX?

When making connections, strip the ends of the wires approximately 7/16 inch (11 mm), taking care to avoid nicking the conductors. Tighten the connector to 5 inch-pounds (0.5 to 0.6 Nm). The wire gauge should be 14 to 26 AWG.


How do you install the CRESTRON DIN-AP3MEX onto a DIN rail?

Step 1. Use a flat object, such as a flat-head screwdriver, to pull the DIN rail release tab downward.

Step 2. Place the top of the rail mount of the CRESTRON DIN-AP3MEX over the top of the DIN rail.

Step 3. Tilt the bottom of the device toward the DIN rail until it snaps into place.

Note: When mounting, use a flat-head screwdriver to pull the DIN rail release tab while snapping the device onto the rail.


How do you remove the CRESTRON DIN-AP3MEX from a DIN rail?

Use a small, flat object, such as a flat-head screwdriver, to pull the DIN rail release downward, and then tilt the bottom of the CRESTRON DIN-AP3MEX away from the DIN rail.


Where is it advised to locate the antenna for the CRESTRON DIN-AP3MEX?

It is advised that the antenna should be located outside of the DIN cabinet or similar mounting enclosure. You can use an external antenna extender, which is sold separately, to mount the antenna externally.


How do you mount the antenna for the CRESTRON DIN-AP3MEX outside of an enclosure?

Step 1. Remove the protective dust cover from the connector at the top of the antenna extender.

Step 2. Attach the connector at the end of the antenna extender’s attached cable to the antenna connector on the CRESTRON DIN-AP3MEX.

Step 3. Attach the antenna to the connector at the top of the antenna extender, and then mount the assembly in an appropriate location outside of the enclosure.


What tools can be used to configure the CRESTRON DIN-AP3MEX control system?

The control system can be configured using Crestron Toolbox software or the built-in, web-based setup tool.


How do you use the web-based setup tool with the CRESTRON DIN-AP3MEX?

Step 1. Use Crestron Toolbox to set the time and the time zone.

Step 2. Open the web browser and enter the IP address of the CRESTRON DIN-AP3MEX.

Step 3. Once the splash page is displayed, click Setup to access the setup menu showing the IP address, hostname, and MAC address.


Which web browser is compatible with the CRESTRON DIN-AP3MEX web-based setup tool?

The web-based setup tool is accessible only from Internet Explorer.


What setup menu options are available for the CRESTRON DIN-AP3MEX under Ethernet Setup?

The Ethernet Setup menu configures network settings and displays DHCP, hostname, IP address, subnet mask, default router, domain, and MAC address. Additional options include:

– Advanced Settings: Used to specify DNS servers, web server settings, and SSL settings.

– MyCrestron Dynamic DNS: Used to configure the dynamic DNS service.

– Ethernet Diagnostics: Used to test Ethernet communications.

– Reboot: Used to reboot the control system.


What is the function of the Application Setup option in the CRESTRON DIN-AP3MEX setup menu?

The Application Setup option selects the programs to be loaded on start-up and configures the controls that the programs are running.


What is the function of the Diagnostics option in the CRESTRON DIN-AP3MEX setup menu?

The Diagnostics option displays information about the connected devices, hardware configuration, and error logs of the CRESTRON DIN-AP3MEX.


What is the function of the About option in the CRESTRON DIN-AP3MEX setup menu?

The About option displays the firmware information for the CRESTRON DIN-AP3MEX.


What RF channels can the CRESTRON DIN-AP3MEX operate on?

The CRESTRON DIN-AP3MEX can operate on channels 11 through 26.


What is the recommended and default RF channel for the CRESTRON DIN-AP3MEX?

The default RF channel is 15, and the recommended channels are 15 or 20.


Which CRESTRON DIN-AP3MEX RF gateway channels correspond to Wi-Fi channel 1 band?

Gateway channels 11 through 14 are within the Wi-Fi channel 1 band.


Which CRESTRON DIN-AP3MEX RF gateway channel is adjacent to Wi-Fi channels 1 and 6?

Gateway channel 15 is adjacent to Wi-Fi channels 1 and 6.


Which CRESTRON DIN-AP3MEX RF gateway channels are within the Wi-Fi channel 6 band?

Gateway channels 16 through 19 are within the Wi-Fi channel 6 band.


Which CRESTRON DIN-AP3MEX RF gateway channel is adjacent to Wi-Fi channels 6 and 11?

Gateway channel 20 is adjacent to Wi-Fi channels 6 and 11.


Which CRESTRON DIN-AP3MEX RF gateway channels are within the Wi-Fi channel 11 band?

Gateway channels 21 through 24 are within the Wi-Fi channel 11 band.


Which CRESTRON DIN-AP3MEX RF gateway channel is adjacent to Wi-Fi channel 11?

Gateway channel 25 is adjacent to Wi-Fi channel 11.


Which CRESTRON DIN-AP3MEX RF gateway channel is neither within nor adjacent to any Wi-Fi band?

Gateway channel 26 is neither within nor adjacent to any Wi-Fi band.


How do infiNET EX and ER devices differ in how they set their RF channels to match the CRESTRON DIN-AP3MEX?

infiNET EX devices automatically set their RF channel assignment to match the gateway’s channel. In contrast, ER devices must have their RF channel manually assigned to match the gateway’s channel.


How do you set the RF channel on the CRESTRON DIN-AP3MEX?

Use Crestron Toolbox software to configure the channel. In the System Info window, select Functions, and then choose infiNET EX Gateway from the menu bar.


What is the step-by-step procedure to acquire an infiNET EX or ER device using the ACQUIRE button on the CRESTRON DIN-AP3MEX?

Step 1. Press ACQUIRE on the CRESTRON DIN-AP3MEX to enter Acquire mode. The Acquire LED will light up to indicate readiness.

Step 2. Bring the infiNET EX or ER device within range of the gateway, and then place it in Acquire mode as described in its manual. It will be acquired within two minutes.

Step 3. Repeat step 2 for each device that needs to be acquired.

Step 4. Press ACQUIRE on the control system to exit Acquire mode, which turns off the Acquire LED.


How long does the Acquire mode on the CRESTRON DIN-AP3MEX stay active before automatically deactivating?

Acquire mode automatically deactivates after one hour. This timeout period can be adjusted using Crestron Toolbox.


When can Acquire mode be activated after power is applied to the CRESTRON DIN-AP3MEX?

Acquire mode can be activated approximately 15 seconds after power is applied to the device.


What should you do if the CRESTRON DIN-AP3MEX does not function because it is not communicating with the network?

Use Crestron Toolbox to poll the network, and verify that the network is properly connected to the device.


What is the corrective action if the CRESTRON DIN-AP3MEX does not function because it is not receiving power from a power supply?

Use the provided Crestron power supply and verify that all connections are correct and secure.


What should you do if the CRESTRON DIN-AP3MEX does not function due to receiving insufficient power?

Use the Cresnet Power Calculator tool to help calculate how much power is needed for the system.


What does it mean if the MSG LED on the CRESTRON DIN-AP3MEX is illuminated?

An illuminated MSG LED indicates a hardware or software failure. Verify that the hardware configuration matches the software configuration, and use Crestron Toolbox to display the error log.


How do you resolve a compilation error RLCMCVT166 or RLCMCVT177 on the CRESTRON DIN-AP3MEX?

This indicates a poor analog versus serial signal definition in the SIMPL Windows program. Confirm that the signal definition is properly defined within the program.


How do you resolve a system lock-up on the CRESTRON DIN-AP3MEX?

Hold down the SW-R button on the control system front panel to bypass the program and communicate directly with the processor. Refer to the manufacturer’s reference guide for troubleshooting communications.


What should you do if a Cresnet device does not respond to the CRESTRON DIN-AP3MEX due to incorrect wiring?

Verify that the Cresnet wiring is correct and secure.


What is the corrective action if a Cresnet device does not respond due to an improper NET ID?

Verify that the device ID matches the NET ID specified in the program.


What should you do if there is a loss of functionality in the CRESTRON DIN-AP3MEX system due to electrostatic charge?

Ensure that the device is properly grounded. Check that all ground connections have been properly made, specifically connecting the chassis ground lug to an earth ground.


What is the corrective action if an A/V system device does not respond due to improper placement of the IRP2 or the serial port?

Verify the placement of the IRP2 (holding the phosphor card under the IRP2 while pressing the button), and tighten the serial cables.


What should you do if an A/V system device does not respond because the wrong IR/serial port was used with the CRESTRON DIN-AP3MEX?

Verify that the proper IR/serial port is defined in the configuration.


What is the corrective action if an A/V system device does not respond due to incorrect serial cable wiring?

Verify that the serial cable is wired correctly for the specific protocol used, such as RS-232, RS-422, or RS-485.


What should you do if an A/V system device does not respond because it is not receiving sufficient power from the CRESTRON DIN-AP3MEX system?

Use the Cresnet Power Calculator to calculate how much power is needed to run the connected system devices.


What are the hardware connections located on the front panel of the CRESTRON DIN-AP3MEX?

The front panel features connections for:

– Ground terminal

– Antenna connector (to connect the included antenna or antenna extender)

– LEDs including PWR, NET, MSG, HW-R, ACQUIRE, and ACTIVE/BY

– Computer console connection


What connections are located on the bottom panel of the CRESTRON DIN-AP3MEX?

The bottom panel of the unit features:

– NET (24 Y Z G) terminal to connect to any Cresnet network device

– COMPUTER connection for the computer console

– LAN connection (10 Base-T / 100 Base-TX Ethernet to LAN)


What memory slot is located on the top of the CRESTRON DIN-AP3MEX?

The top of the device features a MEMORY slot designated for an SD card.


How must the CRESTRON DIN-AP3MEX be properly grounded?

Ensure the unit is grounded by connecting the chassis ground lug on the top panel to an earth ground, such as building steel.


When using the Web-Based Setup Tool, what should you do if a security warning is displayed?

If a security warning is displayed in the web browser, click Install to continue accessing the setup tool.


How can you change the default one-hour timeout period for Acquire mode on the CRESTRON DIN-AP3MEX?

The timeout period for Acquire mode can be adjusted using Crestron Toolbox software.


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