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What are the general safety guidelines for using the CREDA CRWM1014W washing machine?

Please adhere to the following safety guidelines when using your CREDA CRWM1014W:

• Very young children (0-3 years) should be kept away from the washing machine.

• Young children (3-8 years) should be kept away from the washing machine unless continuously supervised.

• Children from 8 years old and above and persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, can use this washer only if they are supervised or have been given instructions on safe use and understand the hazards involved.

• Children must not play with the washing machine.

• Cleaning and user maintenance must not be carried out by children without supervision.

• Keep all laundry aids (including detergent, bleach, fabric softener, etc.) out of the reach of children.

• Do not machine wash fibreglass materials (such as curtains and window coverings). Small particles may remain in the washer and stick to fabrics in subsequent washes, causing skin irritation.

• Use fabric softeners or similar products as specified by their instructions.

• Remove all objects from pockets such as lighters and matches before washing.

• Ensure there is no water in the drum before opening the door.

• Never wash a carpet in the washer.

• Keep pets away from the washer.

• Be cautious when pumping out hot detergent solution.

• Do not manually add water during a washing cycle.

• Close the loading door correctly. If it’s difficult to close, check if laundry is caught in the door.

• Water can reach very high temperatures during the wash cycle. Do not reach into the washer if the drum is moving.

• Do not tamper with the controls.

• Never open the door forcibly or use it as a step.

• Do not allow anyone to climb, lean, or hang on any part of the washer.


What is the permitted use for the CREDA CRWM1014W washing machine?

The CREDA CRWM1014W is intended for specific uses and environments:

• It is designed for household and similar applications, such as staff kitchen areas in shops, offices, farm houses, hotels, motels, and other residential environments.

• This washer is not for professional use.

• Do not load the washer above the maximum capacity (kg of dry cloth) indicated in the program table.

• Do not use the washer outdoors.

• Do not use any solvents (e.g., turpentine, benzene), detergents with solvents, scouring powder, glass or general-purpose cleaner, or flammable fluids. Do not machine wash fabric that has been treated with solvents or flammable liquids.


What are the installation safety rules for the CREDA CRWM1014W?

• The washer must be handled and installed by two or more persons. Use protective gloves to unpack and install.

• The washing machine must be installed and operated in a room with a drain.

• Installation, including water supply and electrical connections, must be carried out by a qualified technician.

• After unpacking, ensure the washer has not been damaged during transport. Store packaging waste (plastic, Styrofoam) out of reach of children.

• Disconnect the washer from the power supply before any installation operation.

• Do not install the washer where it may be exposed to extreme conditions, such as poor ventilation or temperatures below 5°C or above 35°C.

• Do not install the washer in a bathroom or a very wet room.

• The washer should not be installed in an outdoor environment.

• Ensure all four feet are stable and resting on the floor. Adjust them as required and check with a spirit level.

• Ensure ventilation openings in the base of the washer are not obstructed by a carpet or other material.

• When moving the washer, do not lift it by the knobs or detergent drawer. Lift it by the worktop or top lid.

• It is imperative that the transport bolts are removed before using the machine. After removal, cover the openings with the 4 enclosed plastic caps.


What are the electrical safety requirements for the CREDA CRWM1014W?

• It must be possible to disconnect the washer from the power supply by unplugging it or by a multi-pole switch installed upstream of the socket.

• The washer must be earthed in conformity with national electrical safety standards.

• The mains socket must be within easy reach after installation.

• The maximum current of the washer is 10A. Ensure the power supply system (voltage, current, and cable) is applicable to the appliance’s load.

• You must plug the cable into a socket connected to a reliable earth.

• Do not use extension leads, multiple sockets, or adapters.

• Do not operate the washer when you are wet or barefoot.

• Do not operate the washer if it has a damaged power cable or plug, is not working properly, or has been damaged or dropped. If damaged, it must be replaced by the manufacturer, service agent, or similarly qualified person.

• Disconnect the power cord by grasping the plug, not the cord.


What are the parts and accessories of the CREDA CRWM1014W?

The main parts of the CREDA CRWM1014W are:

1. Water Inlet

2. Power Cord & Plug

3. Detergent Drawer

4. Control Panel

5. Drum

6. Drain Filter Cover

7. Adjustable Feet

8. Cabinet

9. Drain Hose

10. Door

The included accessories are:

• Instruction Manual

• Water Inlet Hose

• Wrench

• Cover Caps


What are the specifications of the CREDA CRWM1014W?

MODEL CRWM1014
Capacity 10kg
Rated Voltage 220-240V
Rated Frequency 50Hz
Rated Power 2000W
Max dB 76
Spin Speed 1400rpm
Water Pressure 0.03-1.0 Mpa
IP Rating IPX4
Net Weight 65Kg
Dimensions H:847 x W:600 x D:577mm

How do I use the control panel functions on the CREDA CRWM1014W?

Here is a guide to the control panel functions:

A. Wash Cycle Selector: Turn the knob to select the desired wash cycle. To switch off the appliance, return the linear mark to the power button symbol.

B. Temperature Button: Press to change the water temperature for the current cycle. The selected temperature will be illuminated on the display.

C. Speed Button: Press to change the spin speed for the current cycle. The selected speed will be illuminated on the display.

D. Steam Button: Press to set the steam wash cycle.

E. Rinse Button: Press to change the rinse count for the current cycle.

F. Delay End Button: Press to set the wash cycle end time.

G. One Touch Button: Press to activate the one-touch wash program.

H. Start/Pause Button: Long press to start the wash cycle. Once started, long press again to pause the cycle. To resume a paused cycle, long press the button again.


How do I activate the Child Lock and cancel the buzzer on the CREDA CRWM1014W?

Activating Child Lock:

While a cycle is running, press and hold the ‘Speed’ button for 3 seconds. The child lock symbol will illuminate, and the control panel will be locked (except for the Off position).

Cancelling the Buzzer:

Press and hold the ‘Speed’ button and the ‘One Touch’ button at the same time for at least 3 seconds. This will cancel the buzzer sound for the active cycle.


What do the symbols on the digital display of the CREDA CRWM1014W mean?

TEMPERATURE: When a program is selected, the default temperature value appears. You can change it by pressing the ‘Temp’ button. If all temperature values are off, the machine will use cold water.

SPINNING SPEED: The default spinning speed for the selected program is shown. You can change it by pressing the ‘Speed’ button. If all speed values are off, the machine will only perform its final drain process.

DOOR LOCK: The lit symbol indicates the door is locked. Wait for this symbol to turn off before opening the door. To open the door mid-cycle, press start/pause and wait for the symbol to turn off.

CHILD LOCK: The lit symbol indicates the child lock function is activated, and the control panel is locked.

DELAY END: The lit symbol indicates the delay end function is activated. The countdown to the end of the cycle will appear on the display.

ONE TOUCH: The lit symbol indicates the one-touch wash program is selected.

RINSE COUNT: When this symbol is lit, the selected rinse count will appear on the digital display.

DIGITAL DISPLAY: This shows the wash cycle remaining time, the delay end time, the rinse count, or a fault code.


How do I use the special wash cycles on the CREDA CRWM1014W?

ONE TOUCH CYCLES:

This cycle intelligently detects laundry weight and matches washing time and temperature. It can be started in three ways:

1. When the washer is off, press and hold the one-touch button for at least 3 seconds.

2. When the washer is on, press and hold the one-touch button for at least 3 seconds.

3. When the washer is on, short press the one-touch button, then press the start/pause button.

BABY CARE:

A cycle designed for children’s garments that effectively removes dirt and residual detergent.

DOWN JACKET:

Use this for single down items (not exceeding 2.0kg). Place items in the drum with edges folded inwards, not filling more than 3/4 of the drum volume. Use a liquid detergent in the dispenser drawer for best results.

WOOL:

1. Ensure clothes have a “machine washable” label.

2. After the cycle, remove clothes quickly to avoid deformation.

3. Water temperature should not exceed 40°C.

4. Use special wool detergent and do not exceed 1.0 kg of laundry.


How do I set the Delay End, Child Lock, and Steam functions on my CREDA CRWM1014W?

DELAY END:

Press the ‘Delay End’ button to set the program end time in one-hour increments, up to 24 hours. After selecting a wash program but before starting, press the ‘Delay End’ button until the desired time is displayed (e.g., 8h). The total time includes the cycle duration. For example, for a 1hr 30min cycle with an 8h Delay End, the machine will start after approximately 6hrs 30mins. Note that this function is not available for all wash cycles.

CHILD LOCK:

1. To set or cancel, long press the ‘SPEED’ button for 3 seconds during operation.

2. When set, the indicator light illuminates, the door and control panel are locked (except for turning the machine off).

3. If the machine is turned off and on again with Child Lock active, it will directly run the previous program.

STEAM:

This function is designed for cotton clothes that are not easy to fade. Steam treatment can reduce wrinkles, making ironing easier, and can also help remove peculiar smells from clothes.


Can I add clothes during a cycle on my CREDA CRWM1014W?

Yes, you can add clothes during an active cycle. Follow these steps:

1. Long press the START/PAUSE button to pause the machine.

2. If the water level or temperature in the drum is not too high, the door lock indicator light will turn off, and you can open the door to add clothes.

3. After adding clothes, close the door.

4. Long press the START/PAUSE button again to resume the cycle.

If the door lock indicator light remains illuminated, it means the conditions are not safe to open the door, and the function cannot be used.


What is the Load Balancing System on the CREDA CRWM1014W?

The CREDA CRWM1014W has an automatic detection system for eccentric loads. During the spin cycle, if clothes are unevenly distributed, the washer will attempt to level and adjust the clothes. If it cannot distribute the load evenly within a specified time, the washer will not spin at high speed to avoid severe vibration. In this case, you should check if clothes are knotted or entangled, and then select the “Spin” program after reorganizing them. When washing a small load (e.g., one pair of jeans), the machine might not complete the spin process due to this balance protection. It is recommended to wash large and small items together to help the clothes balance more easily.


How should I install my CREDA CRWM1014W washing machine?

1. Unpacking:

• Remove the washer from its packaging.

• To remove the bottom cushion, do not tip the washer on its front. Lay the washer down carefully on its side to remove the carton base.

2. Carrying:

• Tilt the washer backward. One person should hold the protruding part of the top plate from behind, while another person holds the bottom of the front panel.

3. Removing Transport Bolts:

• Before first use, you MUST remove all 4 transport bolts from the back of the appliance using the supplied wrench.

• Undo and remove the four bolts (A).

• Remove the four spacers (B). They will fall to the floor when you tip the machine.

• Insert the four cover caps (C) from the accessories bag into the holes.

4. Location:

• Install on a level and stable surface.

• Do not install in a damp area, in direct sunlight, or where temperatures may reach 0°C.

• Ensure sufficient clearance: 3cm or more above, 5cm or more behind, 2cm or more on the left and right sides, and 64cm or more in front.

5. Levelling the Appliance:

• If the floor is uneven, adjust the washer feet. Have someone lift the washer slightly to take pressure off the foot being adjusted.

• Turn the feet as required to level the washer. Do not extend the feet more than necessary.

• Use a spirit level to check it is level side-to-side and front-to-rear.

• Press down on each corner to ensure it doesn’t “wobble”.

• Once level, tighten the locknuts against the washer bottom to lock the feet in place.

6. Connecting Water and Drain Hoses:

• Follow the specific instructions for connecting the water inlet hose to a cold water tap and the back of the appliance.

• Connect the drain hose to a standpipe, sink siphon, or wash basin, ensuring the height is between 60cm and 100cm from the floor.


How do I prepare my CREDA CRWM1014W for its first use?

Your new washer was factory tested, so a small amount of water may remain. Before your first load of laundry, you should clean the system:

1. Run a ‘Drum Clean’ cycle with no laundry.

2. Add 1 to 2 tablespoons of detergent to chamber I (main wash).

3. Wait for the cycle to finish.

When preparing laundry for washing:

• Remove any loose items or metal objects from laundry (check pockets and cuffs, close zips, button up items).

• Use a net bag or pillowcase for smaller items like tights, socks, and lace.

• Sort laundry according to colour, degree of soiling, and recommended wash temperature.


What are the recommended wash cycles for different types of laundry on the CREDA CRWM1014W?

Wash Cycle Temp °C (Max) Max Load (Kg) Description Kind of Detergent
Mix 60 10 For blended fabrics, e.g. cotton, linen and synthetic fibres. Universal L/P
Cotton 60 10 For daily items of cotton, linen and cotton blends. Universal L/P
Anti-allergy 85 3 For clothes that need to remove mites and allergens. Universal L/P
Wool 40 1 For machine washable wool and wool blend clothes. Special L/P
Baby Care 85 5 A cycle designed for dirt typical of children’s garments. Universal L/P, Special L
Shirts 60 3 For shirts and women’s blouses. Universal L/P, Special L
Bedding 60 6 For large items such as blankets, curtains and bedspreads. Universal L/P
Eco 40-60 40 10 Energy efficiency test program. Universal L/P
20°C 20 2 For small amount of clothes that are easy to fade. Universal L/P
Quick Wash 40 1 For small amount or lightly soiled garments. Universal L/P
Underwear 60 5 For underwear. Universal L/P, Special L
Down Jacket 40 2 For down jacket which can be washed by machine. Special L/P
Rinse & Spin 10 Combines a rinse and spin. Also use for loads that require rinse only.
Spin 10 Uses a spin to shorten drying times.
Drum Clean 85 Clean the drum by removing dirt and bacteria. Make sure the drum is empty.
One-Touch 40 5 Special cycle which can be started simply by pressing the ONE-TOUCH button. Universal L/P

L = Liquid Detergent, P = Powder Detergent


How do I operate the CREDA CRWM1014W washing machine for a standard wash?

Follow these steps for a standard wash cycle:

1. Load Laundry: Open the door and load articles one at a time, loosely, without overfilling. Observe the load sizes given in the wash cycle table.

2. Close Door: Ensure no laundry is stuck between the door glass and rubber seal. Close the door until it clicks shut.

3. Open Water Tap: Ensure the washing machine is connected to the water mains and open the water tap.

4. Set The Desired Program: Turn the wash cycle selector knob to the required program. The display will show the cycle duration and default temperature/spin speed.

4a. Change Temperature (Optional): Press the ‘Temp.’ button to adjust the temperature setting.

4b. Change Spin Speed (Optional): Press the ‘Speed’ button to adjust the spin speed.

4c. Select Options (Optional): Press the relevant button to select an option (e.g., Steam, Extra Rinse). The indicator will illuminate.

5. Add Detergent: Pull out the detergent dispenser drawer. Add powder or liquid detergent and softener to the correct compartments. Do not exceed the Max fill line.

6. Delay The End of a Program (Optional): If you want the cycle to finish later, set the ‘Delay End’ time.

7. Start Program: Press the START/PAUSE button. The door will lock, and the cycle will begin.

8. End of Cycle: The message “End” will show on the display. The DOOR LOCK indicator will turn off. Turn the wash cycle selector knob to the OFF position, open the door, and remove the laundry. Leave the door ajar to allow the interior to dry.


What should I do if my CREDA CRWM1014W does not switch on or start a cycle?

If the machine does not switch on:

• Check that the appliance is plugged into the socket fully.

• Check for power at the socket or if the fuse has blown in the mains plug.

If the wash cycle does not start:

• Ensure the door is closed properly.

• Make sure the on/off button has been pressed.

• Confirm the start/pause button has been pressed.

• Check that the water tap has been turned on.

• Check if a delayed start has been set.


Why isn’t my CREDA CRWM1014W filling with water, or why is “E02” displayed?

If your machine is not filling with water or shows the error “E02”, check the following:

• The water inlet hose may be kinked.

• The water inlet hose may not be connected to the water supply.

• The water pressure might be too low.

• The water tap may not be turned on.

• There may be no water supply to the house.

• The inlet valve filter could be blocked.

• The start/pause button may not have been pressed.


My CREDA CRWM1014W continuously fills and drains. What is the cause?

This issue is typically related to the drain hose positioning:

The top of the drain hose is too low: It must be fitted at a height between 60 and 100 cm from the floor.

Incorrect connection to a sink trap: The drain hose must be positioned higher than the bottom of the sink to prevent water from siphoning back into the machine.

Drain hose is too far down the standpipe: The “U” bracket should be fitted 100mm from the end of the drain hose to prevent it from going too deep.


Why won’t my CREDA CRWM1014W drain or spin, or why does it show “E03”?

If the machine fails to drain or spin, or displays “E03”, check these possible causes:

• The pump filter is blocked.

• The drain hose is kinked.

• For new installations under a sink, check if the blanking cap or spigot has been removed.

• The drain hose or sink trap is blocked.

• The spin cycle might be turned off (all spinning speed value indicator lights will be off on the display).


What do the fault codes on my CREDA CRWM1014W mean?

Fault Codes Fault Type Possible Cause / Solutions
E02 No inlet water Check if the faucet is turned on, if water supply is cut off, or if the water inlet hose/filter is blocked or frozen. If issues persist, contact the service center.
E03 Abnormal water drainage Clean the pump filter. Check if the drain hose is bent, twisted, or blocked. If the fault still exists, contact the service center.
U4 Door lock malfunction Close the door again, then press the start/pause button to restart the program. If the fault remains, contact the service center.
H The temperature in the drum is high Press the start/pause button to suspend operation and wait for the drum to cool. When the fault code is removed, press start/pause to continue.
EXX Other faults Turn the washing cycle selector knob to “OFF”, unplug the power cord, and contact the service center for repair.

How do I perform regular maintenance on my CREDA CRWM1014W?

Always disconnect the washer from the power outlet before cleaning. Turn off the water tap after every wash cycle.

Cleaning the Exterior: Use hot soapy water or a mild, non-abrasive cleaning agent. Rub dry with a soft towel.

Cleaning the Drum: To remove rust spots from metallic debris, use a chlorine-free cleaning agent according to the manufacturer’s instructions. Do not use steel wool.

Checking Water Inlet Hose: Check the hose at least once a year for cracks and replace it immediately if any are found.

Cleaning the Detergent Dispenser:

1. Open the tray fully, press down on the drawer catch (1), and pull the tray (2) out.

2. Remove the liquid detergent cover (3) by pulling it upwards.

3. Clean both parts under running water.

4. Re-attach the cover and slide the tray back in securely.


How do I clean the mesh filters and the drain pump on the CREDA CRWM1014W?

Cleaning the Mesh Filter:

1. Close the water tap and unscrew the water inlet hose from the tap.

2. Clean the mesh filter at the hose’s end with a fine brush.

3. Unscrew the inlet hose from the back of the washer. Pull out the mesh filter from the valve with pliers and clean it.

4. Insert the mesh filter again and reconnect the hoses. Open the water tap and check for leaks.

Cleaning the Drain Pump:

This may be necessary if the appliance fails to drain.

1. If water is in the drum, try to drain it by selecting the Spin cycle and turning the spin speed off. If the pump is blocked, it won’t drain.

2. Shut off the water tap, switch off the appliance, and unplug it.

3. Open the drain filter cover at the bottom of the machine.

4. Use the pull-out drain hose to drain remaining water into a container (up to 20 litres). Pull the sealing cap from the hose to drain. When finished, replace the cap and restore the hose.

5. Turn the pump cover to remove it. A small amount of water may flow out. Clean the interior of the pump housing, removing any debris. Check that the impeller at the back can turn freely.

6. Replace the pump cover by screwing it tightly into position (handle must be vertical).

7. Close the drain filter cover.


How should I dispose of the CREDA CRWM1014W washing machine?

The CREDA CRWM1014W is manufactured with recyclable or reusable materials. It is marked in compliance with the European Directive on Waste Electrical and Electronic Equipment (WEEE). It should not be treated as domestic waste. It must be taken to an appropriate collection center for the recycling of electrical and electronic equipment. Dispose of it in accordance with local waste disposal regulations to help prevent negative consequences for the environment and human health.

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