Free English COMER CX418 (01) PDF document. Download the PDF, use the online viewer, or browse the FAQs for easy troubleshooting.
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What are the “Warm Tips” for the COMER CX418 Logistics Thermal Label Printer?
The new COMER CX418 item with a fashionable shape and best quality, can work with any thermal direct label including express waybill, logistics labels, commodity price tags, and various sizes of barcode labels and so on. It helps save time and money on label costs. For the convenience of using the COMER CX418 printer, please read the following user guide carefully. If operated in an incorrect way, it may result in damage to your printer or injury.
What are the package contents and standard accessories for the COMER CX418 Logistics Thermal Label Printer?
The standard accessories for the COMER CX418 printer include:
- Printer
- Power Cable
- USB Line
- Quick Installation Guide
What are the components of the COMER CX418 Logistics Thermal Label Printer from the Front View?
The front view components of the COMER CX418 printer are:
- Upper cover
- Paper out button
- Uncap button pole
What are the components of the COMER CX418 Logistics Thermal Label Printer from the Rear View?
The rear view components of the COMER CX418 printer are:
- Paper feed
- Power Button
- USB interface
- Power interface
What are the components of the COMER CX418 Logistics Thermal Label Printer from the Inner View?
The inner view components of the COMER CX418 printer are:
- Printer head mechanism
- Removable paper roll holder
- Glue Roll
- Top cover bracket lock
- Removable label detector
How do I connect the power cable for the COMER CX418 Logistics Thermal Label Printer?
To connect the power cable for the COMER CX418 printer:
1. Confirm the printer is Power-off (0).
2. Connect the power line to the printer.
3. Connect the other end of Power line to the socket.
How do I connect the USB for the COMER CX418 Logistics Thermal Label Printer?
To connect the USB for the COMER CX418 printer:
1. Confirm the printer is Power-off (0).
2. Connect the USB B-Type line to the printer.
3. Connect the other end of the USB B-Type line to the PC mainframe.
4. Turn on the printer power to be Power-on (I).
How do I install consumables in the COMER CX418 Logistics Thermal Label Printer?
To install consumables in the COMER CX418 printer:
1. Face the back of the printer, hold down the paper guide with both hands to adjust the guide space according to the paper size.
2. Insert the thermal paper into the paper guide.
3. Feed the thermal label into the paper channel slowly, and the paper will be automatically absorbed by the detector.
How do I perform an outside-scroll installation for the COMER CX418 Logistics Thermal Label Printer?
To perform an outside-scroll installation for the COMER CX418 printer:
1. Make sure the thermal label paper is in place; the machine can automatically absorb a small part of the paper.
2. The hook of the external paper roll holder needs to be aligned with the hook at the bottom of the printer.
How do I resolve a paper jam in the COMER CX418 Logistics Thermal Label Printer?
To resolve a paper jam in the COMER CX418 printer:
1. Facing the front of the printer, move the opening button forward with both hands at the same time to open the top cover.
2. Lift the top cover upwards.
3. After pulling the jammed paper out of the paper path, replace it with new paper and discard the wrinkled paper.
4. After the jammed paper is pulled out, normal media installation can be performed.
How do I install the driver and print a test page for the COMER CX418 Logistics Thermal Label Printer on Windows?
To install the driver and print a test page for the COMER CX418 printer on Windows:
1. Ensure the printer is ON, download the Windows driver and run the downloaded software, following prompts to complete the installation.
2. To test the printer, click on the “Device and Printer” option in the computer (as the picture shows) to find the installed printer.
3. Click the right mouse button and select “Printer Properties”, then click “Print Test Page”. If the print test is okay, the installation is complete.
4. Select the printing software you use and set the appropriate paper size to start printing.
How do I install the driver and print for the COMER CX418 Logistics Thermal Label Printer on MAC?
To install the driver and print for the COMER CX418 printer on MAC:
1. Ensure the printer is ON, download the Mac driver and run the downloaded software, following prompts to complete the installation.
2. Click on “my computer”, then “System Preferences”, select “Printers and Scanners”. If the page displays your printer information, the installation succeeds.
3. Select your common printing software, set the right paper size, then you can start printing.
What are the functions of the “FEED” button on the COMER CX418 Logistics Thermal Label Printer based on its status?
The “FEED” button on the COMER CX418 printer has the following functions depending on the printer status:
| Printer Status | Operation of FEED | Function |
|---|---|---|
| standby | Press | Feed in a blank paper automatically |
| standby | Long press the blue light flashes twice | Enter into the learn mode of cover sheet |
| Power on | Long press the blue light | Print out self test page |
| Continuous printing Print | Press | Print pause |
| Print pause | Press | Resume Printing |
What do the indicator lights mean on the COMER CX418 Logistics Thermal Label Printer?
The indicator lights on the COMER CX418 printer have the following meanings:
| Indicator Light Status | Printer Status |
|---|---|
| Blue light on | Printer standby |
| Purple light on | Printer head overheated |
| Red light on | Upper cover problem |
| Red light flash slowly | Lack paper |
| Red light flash quickly | Label learn mode problem |
| Yellow light flash slowly | Paper jam/Paper detection problem |
| Green light on | On printing |
| Green light flash slowly | Print pause |
What tips should I follow for using the COMER CX418 Logistics Thermal Label Printer?
Tips for using the COMER CX418 printer:
1. To ensure optimal print quality, use the original factory power adapter.
2. Avoid poor quality paper which wears the printer greatly, causing damage to the heat of the printer.
3. Regularly or if the print is unclear, please clean the print head to ensure high-quality print results.
4. When replacing the paper specification (including the thickness of the paper, and quality), it is suggested to perform “Automatic identification label”.
5. If the paper quality is poor, and despite ensuring the heating has been cleaned, the print effect still does not meet the requirement, you can adjust the appropriate high concentration of printing, with a range of 0 to 15 levels.
6. The product has a paper absorption function; please load the paper in the rear suction mode. Opening the cover will cause a waste of paper.
What are the specifications of the COMER CX418 Logistics Thermal Label Printer?
The specifications for the COMER CX418 printer are:
| Brand | Comer |
|---|---|
| Method | Direct Thermal |
| Resolution | 203 dpi |
| Max Printing Speed | 150 mm/s |
| Connection | USB |
| Printing Width | 50 -108 mm |
| Paper Width | 50 -118 mm |
| Power Adapter | 1.5A |
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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I’m having an issue with it now printing black. The print is clear. I can see the marking on the paper but its not black. How can I fix this.
The print head could be dirty, maybe try cleaning it with alcohol.
It’s brand new
Maybe you have a broken model, try contacting them (https://www.kcomer.com/pages/printers/cx418.html or https://www.amazon.com/gp/product/B08D7J1S34/) and get a replacement print head.