CANON PRO-1100 (01) PDF MANUAL

The symbols used have the following meanings:

Warning: Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.

Caution: Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.

Important: Instructions including important information that must be observed to avoid damage and injury or improper use of the product. Be sure to read these instructions.

Note: Instructions including notes for operation and additional explanations.

Basics: Instructions explaining basic operations of your product.

Note: Icons may vary depending on your product.

(1) top cover: Open to remove paper that is jammed inside or to replace the print head.

(2) top feed: Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.

(3) paper support: Open to load paper in the top feed.

(4) paper support extension: Extend to load paper in the top feed.

(5) feed slot cover: Prevents anything from falling into the feed slot. Open it to slide the paper guides, and close it before printing.

(6) paper guides: Align with both sides of the paper stack.

(7) operation panel: Use to change the settings of the printer or to operate it.

(8) paper output tray: Printed paper is ejected. Open it before printing.

(9) output tray extension: Open to support ejected paper.

(10) paper output support: Pull out to support ejected paper.

(11) ON lamp: Lights after flashing when the power is turned on.

(12) ON button: Turns the power on or off.

(13) Stop button: Cancels a print job in progress.

(14) ink supply stopper: If the ink supply stopper at the bottom of the printer sticks out, an error message appears and the printer stops operation. Paying attention to the ink supply stopper, install the printer on a flat surface.

(15) tank cover: Open when replacing ink tanks.

(1) paper support extension: Extend to load paper in the manual feed tray.

(2) paper support: Pull out to load paper in the manual feed tray.

(3) manual feed tray: Load one sheet of 8″ x 10″ (20 x 25 cm), A4, Letter size paper or larger, or thick paper at a time.

(4) Paper Jam Clearing button: Press this button when removing paper jammed in the manual feed tray.

(5) paper guides: Align with both sides of the paper stack.

(6) power cord connector: Plug in the supplied power cord.

(7) USB port: Plug in the USB cable to connect the printer with a computer.

(8) wired LAN connector: Plug in the LAN cable to connect the printer to a LAN.

(9) lock lever: Locks the maintenance cartridge into place so that it does not come off. Keep the maintenance cartridge locked for normal use.

(10) maintenance cartridge: Absorbs ink used for cleaning and other operations.

(11) maintenance cover: Open when replacing the maintenance cartridge.

Important:

When purchasing a new maintenance cartridge, order the following cartridge number: Maintenance Cartridge MC-20.

Do not touch the metal casing.

Do not plug in or unplug the USB cable or LAN cable while the printer is printing with the computer. This can cause trouble.

(1) LCD (Liquid Crystal Display): Displays messages, menu items, and the operational status.

(2) HOME button: Used to display the HOME screen.

(3) Back button: Returns the LCD to the previous screen.

(4) OK button: Finalizes the selection of a menu or setting item. This button is also used to resolve an error.

(5) Up / Down / Left / Right buttons: Used to select a menu or setting item.

(6) Alarm lamp: Lights or flashes when an error occurs.

The ON lamp is lit when the printer is turned on. Even if the LCD is off, if the ON lamp is lit, the printer is on.

Note: The LCD will turn off if the printer is not operated for about 3 minutes. To restore the display, press any button or perform the print operation.

Press the ON button to turn on the printer.

Note:

It may take a while for the printer to start printing immediately after you turn on the printer.

You can set the printer to automatically turn on when a print operation is performed from a computer connected by USB cable or via network. This feature is set to off by default. See “Power control” settings.

1. Press the ON button to turn the printer off.

2. Check that both the ON lamp and LCD display are off.

Important: When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.

1. Check that the printer is turned on.

2. Open the printer driver’s setup screen.

3. Select a Profile (A): Select the print settings according to your purpose in Profiles on the Basic Settings tab. If you select a print setting, Paper Size and Media Type will change automatically.

Note: When the paper size to be printed is selected from Printer Paper Size, the zoom level is automatically set according to the selected paper size. To select a zoom level of your choice, add a checkmark to Zoom and enter a number.

4. Select Media Type (B) according to your requirements.

5. Set Paper Size, Orientation, Copies, etc., as needed.

6. Click OK.

Note: For details about the paper information to be registered to the printer driver and on the printer, refer to “Paper Settings on the Printer Driver and the Printer (Media Type)” and “Paper Settings on the Printer Driver and the Printer (Paper Size)”.

Profiles: The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied. You can change, add, or delete profiles.

Standard: Factory settings. Page Size, Orientation, and Copies set from application software have priority.

Photo Printing: Sets generally used photo paper and size. Borderless Printing is checked automatically. Orientation and Copies set from application software have priority.

Paper Saving: Sets Page Layout to 2 on 1 and 1-sided/2-sided/Booklet Printing to 2-sided Printing (Manual). Page Size, Orientation, and Copies set from application software have priority.

Add…: Opens the Add to Profiles dialog box to save current settings as a profile.

Delete: Deletes a selected custom profile. Initial profiles cannot be deleted.

Settings Preview: Shows how the original will be laid out on a sheet of paper.

Preview before printing: Check this box to display a preview before printing.

Always print with current settings: Prints documents with the current settings starting from the next print execution. Saved settings persist even after closing the driver window. (Important: Settings might not reflect if logging in with a different user name. If a setting was specified on the application software, it has priority.)

Page Size: Selects a page size. Ensure it matches the size selected in the application. ‘Custom…’ allows specifying custom dimensions.

Printer Paper Size: Selects the size of paper actually loaded. ‘Same as Page Size’ prints with no scaling. Selecting smaller/larger sizes reduces/enlarges the document. ‘Custom…’ allows specifying custom dimensions.

Media Type: Selects the type of printing paper loaded in the printer.

Quality: Selects desired printing quality (Highest, High, Standard). ‘Custom’ allows individual setting via the Custom dialog box opened by clicking Set….

Paper Source: Shows the source from which paper is supplied (Manual Feed, Top Feed). Availability depends on media type and size.

Copies: Specifies the number of copies (1 to 999).

Collate: Check to group pages of each copy when printing multiple copies.

Orientation: Selects printing orientation (Portrait, Landscape). Matches application setting if available. Landscape can be rotated 90 degrees left via Maintenance tab > Custom Settings.

Black and White Photo Print: Converts data to monochrome for printing.

Color/Intensity Manual Adjustment: Select to manually set Color Correction, Cyan, Magenta, Yellow, Tone, Brightness, Contrast, or clear-coating.

Borderless Printing: Performs borderless printing. The document is slightly enlarged off the paper.

Page Layout: Selects layout (e.g., 1 on 1, 4 on 1, Poster). ‘Preferences…’ opens specific dialog boxes (Page Layout Printing, Poster Printing).

Zoom: Specifies enlargement or reduction ratio (20-400%).

1-sided/2-sided/Booklet Printing: Selects printing mode (1-sided, 2-sided (Manual), Booklet Printing (Manual)). ‘Preferences…’ opens the Booklet Printing dialog box.

Binding Location: Selects the stapling margin position for 2-sided/Booklet printing. Analyzes Orientation and Page Layout. Margin width set on Page Setup tab.

Defaults: Restores all settings on Basic Settings, Media/Quality, and Page Setup tabs to factory defaults.

Registering a Printing Profile:

1. Open the printer driver setup window.

2. Set the necessary items on the Basic Settings, Media/Quality, and Page Setup tabs.

3. On the Basic Settings tab, click Add….

4. In the Add to Profiles dialog box, enter a name for the profile in the Name field.

5. Optionally, click Options… to select which settings (paper size, orientation, copies) to save with the profile, then click OK.

6. Click OK in the Add to Profiles dialog box. The new profile appears in the Profiles list.

Important: To save page size, orientation, and number of copies, ensure they are checked in the Options dialog.

Note: Re-installing or upgrading the printer driver will delete registered profiles.

Deleting Unnecessary Printing Profile:

1. Select the printing profile you want to delete from the Profiles list on the Basic Settings tab.

2. Click Delete.

3. When the confirmation message appears, click OK.

Note: Printing profiles that are registered in the initial settings cannot be deleted.

You can display and check the print result before printing using the Canon IJ Preview function.

1. Open the printer driver setup window.

2. Check the Preview before printing check box on the Media/Quality tab (or the Basic Settings tab).

3. Click OK.

4. When you perform print, the Canon IJ Preview window opens and displays the print results before the actual printing starts.

When using the printer, select the media type and paper size that matches your print purpose for the best results. Specify the settings on the printer driver or the printer’s operation panel as follows:

Canon Genuine Papers (Document Printing):

Canon Genuine Papers (Photo Printing):

Commercially Available Papers:

*1 Use the Highest Density Fine Art Paper setting for thick Fine Art Paper that absorbs more ink. It increases color depth but may cause bleeding, rubbing, or print head damage depending on the paper.

*2 For non-Canon paper, create a custom paper using Media Configuration Tool and add it to the printer for improved quality and feeding. These can be used as custom paper standards.

*3 Use Baryta Photo Paper setting for inkjet baryta paper for improved color consistency and gloss.

Note:

If you add a new media type using Media Configuration Tool, update the driver via Maintenance tab > Update Media Information.

When setting Media Type to Matte Photo Paper, Premium Fine Art Smooth, Premium Fine Art Rough, or Photo Paper Pro Premium Matte A, setting Page Size to 4″x6″, L, or “XXX (Margin 25)” is recommended.

You can use the following paper sizes. Ensure the setting in the printer driver matches the paper loaded and registered on the printer.

Settings Preview: Shows paper layout and printer illustration for loading check.

Media Type: Selects the type of printing paper loaded.

Preferences…: Opens the Advanced Paper Settings dialog box for detailed settings matching the loaded media type.

Paper Source: Shows the paper source (Manual Feed, Top Feed). Availability depends on media type/size.

Quality: Selects desired printing quality (Highest, High, Standard). ‘Custom’ allows individual setting via the Custom dialog box.

Color/Intensity: Selects color adjustment method (Auto, Manual). ‘Manual’ enables setting individual colors, correction method, and clear coating via the Manual Color Adjustment dialog box.

Grayscale Printing / Black and White Photo Print: Check to convert data to monochrome for printing.

Preview before printing: Check to display a preview before printing.

Defaults: Restores all settings on the current screen to factory defaults.

Accessed via Preferences… on the Media/Quality tab:

Drying Time: Sets how long the printer rests before printing the next page (longer time prevents staining on slow-drying paper).

Print Head Height: Select ‘Avoid Paper Abrasion’ to widen the gap between the print head and paper, reducing abrasion when printing high-density pages.

Paper Vacuum: Changes paper vacuum pressure during printing. Use this if stains form on the back of thick or curling paper.

Unidirectional Printing: Check this box to suppress uneven coloring and line shifts by printing in one direction only.

Calibration Value: Select ‘Use Value’ to apply the results of calibration performed on the printer.

1. On the Media/Quality tab, select ‘Custom’ for Quality.

2. Click the ‘Set…’ button that becomes enabled.

3. In the Custom dialog box, use the slider bar to adjust the print quality level.

Note: Highest, High, or Standard modes are linked to the slider. Certain quality levels may be unavailable depending on the Media Type.

1. On the Media/Quality tab, select ‘Manual’ for Color/Intensity and click ‘Set…’.

2. Go to the ‘Color Adjustment’ tab.

Preview: Shows the effect of color adjustments.

View Color Pattern: Check to display a pattern for checking color changes.

Cyan / Magenta / Yellow: Adjust sliders (-50 to 50) to strengthen (right) or weaken (left) individual colors, altering the total color balance slightly.

Tone: Set color tones for monochrome printing:

Cool Tone: Adjusts to cool gray (-30 for X, 0 for Y).

Black and White: Adjusts to neutral gray (0 for X, 0 for Y).

Warm Tone: Adjusts to warm gray (30 for X, 0 for Y).

Custom: Adjust using sliders or by dragging in the center area. Enter values (-100 to 100 for X, -50 to 50 for Y).

Brightness: Adjust slider (-50 to 50) to brighten (right) or darken (left) colors between pure white and black.

Contrast: Adjust slider (-50 to 50) to increase (right) or decrease (left) contrast between light and dark.

1. On the Media/Quality tab, select ‘Manual’ for Color/Intensity and click ‘Set…’.

2. Go to the ‘Matching’ tab.

3. Select a method under ‘Color Correction’:

Driver Matching: Uses Canon Digital Photo Color to print sRGB data with preferred color tints. Good for matching monitor appearance.

ICM (Image Color Management): Adjusts colors using an ICC profile. Specify Input Profile, Printer Profile, and Rendering Intent.

None: Disables driver color adjustment. Use when specifying an ICC profile in application software.

Important: If the application software disables ICM, the ICM option here is unavailable.

When ICM is selected for Color Correction on the Matching tab:

Input Profile:

Standard: Uses the standard printer profile (sRGB). This is the default.

Printer Profile:

Auto: Automatically selects the profile (default).

Manual Selection: Allows manually selecting a specific printer profile.

Rendering Intent: Specifies the matching method:

Saturation: Reproduces images more vividly than Perceptual.

Perceptual: Reproduces images focusing on colors most people find desirable (good for photos).

Relative Colorimetric: Converts image data approximating shared color regions; good for printing data with colors close to the original. White point matches paper white.

Absolute Colorimetric: Uses white point definitions from input/output profiles. Color balance of white spots may change.

Important: Depending on the media type, print results may be the same even when changing Rendering Intent.

1. On the Media/Quality tab, select ‘Manual’ for Color/Intensity and click ‘Set…’.

2. Go to the ‘Clear Coating’ tab.

3. Select an option for ‘Clear Coating’:

Auto: Printer automatically sets clear-coated areas and determines if coating is needed.

Overall: Clear-coats the entire area, including margins, improving overall glossiness. Uses the most Chroma Optimizer (CO) ink.

Printed Areas: Improves glossiness only in the image area. White areas (including margins) are not clear-coated.

None: Prints without clear coating. Image quality may deteriorate or surface may be damaged compared to coated prints.

Note: Available options depend on paper type and print quality. Chroma Optimizer (CO) ink is also used during automatic maintenance.

The printer has two sources: manual feed tray (back) and top feed. Select the source matching your media type or purpose:

1. Open the printer driver setup window.

2. Select the type of paper loaded from the Media Type list on the Media/Quality tab.

3. From the Paper Source list, select the source that matches your purpose:

Manual Feed: Paper is supplied from the manual feed tray in the back.

Important: Cannot be selected for Page Size 2L, 4″x6″, 7″x10″, A5, B5, L, Hagaki, Hagaki 2, or 5″x7″. Cannot be selected if Media Type is Plain Paper, Hagaki A, Ink Jet Hagaki, or Hagaki.

Top Feed: Paper is fed from the top feed.

Important: Cannot be selected if Media Type is Heavyweight Photo Paper, Baryta Photo Paper, Premium Fine Art Smooth, Premium Fine Art Rough, Photo Paper Pro Premium Matte A, Extra Heavyweight Fine Art Paper, or Highest Density Fine Art Paper.

4. Click OK.

When you print, the printer uses the specified paper source.

Note: If driver settings differ from registered paper information on the printer, an error may occur. Ensure consistency.

You can print a color document or monochrome photo in grayscale using either color ink (allowing tone adjustments) or only black/gray ink (no tone adjustments).

Grayscale Printing Using Color Ink:

1. Open the printer driver setup window.

2. Check the Black and White Photo Print check box on the Media/Quality tab.

3. Click OK.

When printing, the document is converted to grayscale data. You can adjust the tone using the procedures in “Adjusting Tone”.

Important: When this box is checked, the driver processes image data as sRGB. Printing Adobe RGB data may result in different colors; convert to sRGB using application software first.

Grayscale Printing Using Only Black and Gray Ink:

This method requires adding a special paper type using the Media Configuration Tool first.

1. Add ‘Photo Paper (Grayscale Printing)’ or ‘Fine Art Paper (Grayscale Print)’ using the Media Configuration Tool.

2. Open the printer driver setup window.

3. Go to the Maintenance tab and select Update Media Information to update the driver.

4. Go to the Basic Settings tab.

5. Select Photo Paper (Grayscale Printing) or Fine Art Paper (Grayscale Print) in the Media Type list.

6. Click OK.

When printing, the document is converted to grayscale data using only black and gray inks.

You can adjust the tone to produce cool or warm effects when printing black and white photos.

Note: This function is not available if Media Type is set to ‘Photo Paper (Grayscale Printing)’ or ‘Fine Art Paper (Grayscale Print)’ on the Basic Settings tab.

1. Open the printer driver setup window.

2. On the Media/Quality tab, select a suitable photo paper type (e.g., Photo Paper Plus Glossy II A, Pro Platinum, Pro Luster, etc., excluding grayscale-specific types).

3. Check the Black and White Photo Print check box.

4. Select Manual for Color/Intensity, and click Set….

5. The Manual Color Adjustment dialog box opens. Go to the Color Adjustment tab.

6. From the Tone pull-down menu, specify one of the following:

Cool Tone: Adjusts to cool shades of gray (sets X=-30, Y=0).

Black and White: Adjusts to neutral shades of gray (sets X=0, Y=0).

Warm Tone: Adjusts to warm shades of gray (sets X=30, Y=0).

Custom: Allows manual adjustment using sliders or dragging in the center area. You can also enter values directly (X: -100 to 100, Y: -50 to 50).

7. Click OK.

8. Click OK on the Media/Quality tab.

When printing, the color document is converted to grayscale data with the adjusted tones.

You can specify the color correction method suited to the document type. Normally, the driver adjusts colors automatically. Select ICM to use the image data’s color space effectively, or None when specifying an ICC profile in application software.

1. Open the printer driver setup window.

2. On the Media/Quality tab, select Manual for Color/Intensity, and click Set….

3. The Manual Color Adjustment dialog box opens. Click the Matching tab.

4. Select the desired Color Correction method (Driver Matching, ICM, None).

5. Click OK.

6. Click OK on the Media/Quality tab.

When you print, the document data is printed with the specified color correction.

Important: If ICM is disabled in the application software, the ICM option here is unavailable, and the printer may not print image data properly.

To get print results close to the desired color tones, select a method based on the image data’s color space and the application software used:

1. Adjusting Colors with the Printer Driver (Driver Matching):

Use this when you want print results close to the monitor display (e.g., after correcting colors while viewing the monitor).

Select ‘Driver Matching’ under Color Correction on the Matching tab in the printer driver’s manual color adjustment settings.

2. Printing with ICC Profiles:

Use this to print effectively using the image data’s color space (e.g., Adobe RGB).

Set up color management in your application software (like Adobe Photoshop or Canon Digital Photo Professional) and the printer driver to match the input ICC profile of the image data.

The specific driver setup depends on the application.

Use this method to accurately apply the characteristics of data displayed on the monitor for print results close to what you see.

Important: Canon recommends setting the monitor and environment light as follows for driver matching:

Monitor: Color temperature D50 (5000K), Brightness 100-120cd/m2, Gamma 2.2.

Environment light: Fluorescent light for D50 color evaluation (5000K, high color rendering), Brightness for viewing prints 500 lx ± 125 lx.

Procedure:

1. Open the printer driver setup window.

2. On the Media/Quality tab, select Manual for Color/Intensity, and click Set….

3. The Manual Color Adjustment dialog box opens. Click the Matching tab.

4. Select Driver Matching for Color Correction.

5. If necessary, click the Color Adjustment tab to adjust color balance (Cyan, Magenta, Yellow), Brightness, and Contrast, then click OK.

6. Click OK on the Media/Quality tab.

When you print, the colors are adjusted by the printer driver.

Note: If using application software that identifies and allows specifying ICC profiles, use a printing ICC profile within the application and select color management settings there instead.

This allows printing using the specific color space of the image data effectively.

Method 1: Specify ICC Profile from Application Software (e.g., Photoshop, DPP)

Use this when your application software supports color management and allows specifying input and printing ICC profiles.

1. In your application software, select color management items and specify the input ICC profile and the desired printing ICC profile for the image data. Refer to your software manual.

2. Open the printer driver setup window.

3. On the Media/Quality tab, select Manual for Color/Intensity, and click Set….

4. The Manual Color Adjustment dialog box opens. Click the Matching tab.

5. Select None for Color Correction.

6. Optionally, adjust Brightness/Contrast on the Color Adjustment tab if needed, then click OK.

7. Click OK on the Media/Quality tab.

When printing, the printer uses the color space specified by the ICC profile set in the application.

Method 2: Specify ICC Profile with the Printer Driver (for applications without ICC support)

Use this for applications that cannot identify input ICC profiles or only allow printing in sRGB.

1. Open the printer driver setup window.

2. On the Media/Quality tab, select Manual for Color/Intensity, and click Set….

3. The Manual Color Adjustment dialog box opens. Click the Matching tab.

4. Select ICM for Color Correction.

5. For Input Profile, select Standard (unless the application specifies one, which makes this setting invalid).

6. For Printer Profile, select Auto (recommended) or manually select a profile matching the media type.

7. Select the desired Rendering Intent (Saturation, Perceptual, Relative Colorimetric, Absolute Colorimetric).

Important: For Perceptual, Canon recommends specific monitor/lighting conditions (D50, 100-120cd/m2, Gamma 2.2 monitor; D50 fluorescent light, 500lx ± 125lx viewing).

8. Optionally, adjust Brightness/Contrast on the Color Adjustment tab if needed, then click OK.

9. Click OK on the Media/Quality tab.

When printing, the printer uses the color space specified via the driver’s ICM settings.

Important: Depending on the media type, print results may be the same even when changing the Rendering Intent setting.

The ICC profiles installed follow this naming convention:

Canon XXXXX Media Type Name

(1) (2)

Where:

(1) XXXXX: Represents the printer model (PRO-1100 or PRO-510).

(2) Media Type Name: Corresponds to the following media types:

• Baryta Photo Paper: Baryta Photo Paper

• Canvas: Canvas

• Extra Heavyweight Fine Art Paper: Extra Heavyweight Fine Art Paper

• Heavyweight Fine Art Paper: Heavyweight Fine Art Paper

• Heavyweight Photo Paper: Heavyweight Photo Paper

• Highest Density Fine Art Paper: Highest Density Fine Art Paper

• Japanese Paper Washi -P: Japanese Paper Washi

• Lightweight Photo Paper: Lightweight Photo Paper

• Matte Photo Paper -P: Matte Photo Paper

• Photo Paper Pro Luster: Photo Paper Pro Luster

• Photo Paper Pro Platinum: Photo Paper Pro Platinum

• PhotoPaper Plus Semi-gloss: Photo Paper Plus Semi-gloss

• PhotoPaperPro CrystalGrade: Photo Paper Pro Crystal Grade

• PhotoPprProPremiumMatte A: Photo Paper Pro Premium Matte

• Plus Glossy II A: Photo Paper Plus Glossy II

• Premium Fine Art Rough: Premium Fine Art Rough

• Premium Fine Art Smooth: Premium Fine Art Smooth

Note: For ICC profiles ending in “-P”, the print results are the same whether Rendering Intent is set to Perceptual or Relative Colorimetric.

This function adjusts the ink ratios of each color, changing the total color balance. Use application software for significant changes; use the driver for slight adjustments.

1. Open the printer driver setup window.

2. On the Media/Quality tab, select Manual for Color/Intensity, and click Set….

3. The Manual Color Adjustment dialog box opens. Go to the Color Adjustment tab.

4. Adjust the sliders for Cyan, Magenta, and Yellow. Moving right strengthens the color; moving left weakens it (strengthening the complementary color). You can also enter values from -50 to 50.

5. Check the preview on the left. After adjusting, click OK.

6. Click OK on the Media/Quality tab.

When printing, the document prints with the adjusted color balance.

Important: Color balance cannot be set if the Black and White Photo Print check box on the Media/Quality tab is checked.

You can brighten (dilute) or darken (intensify) the overall colors (excluding pure white and black).

1. Open the printer driver setup window.

2. On the Media/Quality tab, select Manual for Color/Intensity, and click Set….

3. The Manual Color Adjustment dialog box opens. Go to the Color Adjustment tab.

4. Adjust the Brightness slider. Moving right brightens colors; moving left darkens them. You can also enter a value from -50 to 50.

5. Check the preview on the left. After adjusting, click OK.

6. Click OK on the Media/Quality tab.

When printing, the data is printed at the adjusted brightness.

You can adjust the contrast between light and dark areas in the image.

1. Open the printer driver setup window.

2. On the Media/Quality tab, select Manual for Color/Intensity, and click Set….

3. The Manual Color Adjustment dialog box opens. Go to the Color Adjustment tab.

4. Adjust the Contrast slider. Moving right increases contrast; moving left decreases it. You can also enter a value from -50 to 50.

5. Check the preview on the left. After adjusting, click OK.

6. Click OK on the Media/Quality tab.

When printing, the data is printed with the adjusted contrast.

1. Open the printer driver setup window.

2. On the Media/Quality tab, select Manual for Color/Intensity, and click Set….

3. The Manual Color Adjustment dialog box opens. Adjust the contrast using the Contrast slider. Moving the slider to the right increases contrast; moving it to the left decreases contrast. You can also enter a value between -50 and 50. The preview on the left shows the current settings.

4. After adjusting the contrast, click OK in the Manual Color Adjustment dialog box.

5. Click OK on the Media/Quality tab.

1. Open the printer driver setup window.

2. On the Media/Quality tab, select Manual for Color/Intensity, and click Set….

3. The Manual Color Adjustment dialog box opens. Click the Clear Coating tab.

4. Select the Clear Coating item that matches your purpose:

– Auto: The printer automatically sets the areas to be clear-coated and whether clear coating is executed.

– Overall: The printer clear-coats the entire area, including margins, improving overall glossiness. This uses the most CO ink.

– Printed Areas: Improves glossiness only in the image area. White areas (including margins) are not clear-coated.

– None: Printing proceeds without clear coating. Image quality may deteriorate or the surface may be damaged compared to applying clear coating. Select None if laminating after printing.

5. Click OK in the Manual Color Adjustment dialog box.

6. Click OK on the Media/Quality tab.

Note:

– Available menu items differ depending on the paper type and print quality.

– If a media type other than specific Photo Papers (Pro Premium Matte A, Pro Platinum, Pro Luster, Plus Semi-gloss, Lightweight, Heavyweight, Long-form Printing) or Baryta Photo Paper is selected on the Basic Settings or Media/Quality tab, you can only select Auto.

– Decorative effects may diminish depending on the document.

– Selecting Black and White Photo Print on the Basic Settings or Media/Quality tab may diminish decorative effects.

• Settings Preview: Shows how the original will be laid out.

• Page Size: Selects the document’s page size. Ensure it matches the application setting. Custom… allows specifying dimensions.

• Printer Paper Size: Selects the size of paper loaded in the printer. Default is Same as Page Size. Can be used for scaling. Custom… allows specifying dimensions.

• Copies: Specifies the number of copies (1-999).

• Print from Last Page: Check to print starting from the last page.

• Collate: Check to group pages of each copy together when printing multiples.

• Orientation: Selects Portrait or Landscape. Match the application setting.

• Rotate 180 degrees: Prints the document rotated 180 degrees.

• Borderless Printing: Prints without page margins, enlarging the original slightly. Amount of Extension slider adjusts how much extends off the paper.

• Page Layout: Selects layout (e.g., 1 on 1, 2 on 1, Poster). Preferences… opens detailed settings.

• Zoom: Specifies enlargement or reduction ratio (20-400%).

• 1-sided/2-sided/Booklet Printing: Selects printing mode (1-sided, 2-sided Manual, Booklet Manual).

• Binding Location: Selects the stapling margin position for 2-sided/Booklet.

• Specify Margin…: Opens a dialog to set the margin width.

• Print Options…: Opens a dialog for detailed driver settings.

• Stamp…: Opens a dialog to add stamps (text/bitmap) over/behind data.

• Defaults: Restores settings on the current screen to factory defaults.

1. Open the printer driver setup window.

2. On the Page Setup tab, specify the desired number in the Copies field (1-999).

3. Specify the print order:

– To print from the first page (normal order): Uncheck the Print from Last Page check box.

– To print from the last page: Check the Print from Last Page check box.

– To print all pages of one copy before starting the next (e.g., 1,2,3, 1,2,3): Check the Collate check box.

– To print all copies of one page before printing the next page (e.g., 1,1, 2,2, 3,3): Uncheck the Collate check box.

4. Click OK.

Important: If the application software has similar functions for copies and printing order, it’s generally better to use the printer driver settings. However, if print results are not acceptable, try the application settings. Specifying settings in both may multiply the number of copies or disable the specified printing order.

Note: Setting both Print from Last Page and Collate allows printing collated copies starting from the last page.

1. Open the printer driver setup window.

2. On the Page Setup tab, check the Borderless Printing check box.

3. If a confirmation or media type change message appears, click OK and select a media type if prompted.

4. Check the Page Size list. It displays only sizes usable for borderless printing. Select the desired size if needed.

5. If necessary, adjust the Amount of Extension slider. Moving right increases the extension; moving left decreases it. The second position from the right is recommended for most cases.

6. Click OK.

Important:

– If a page size not usable for borderless printing is selected, it automatically changes to a valid size.

– Print quality may deteriorate at the top/bottom, or stains may form depending on the media.

– If the image aspect ratio doesn’t match the paper, parts of the image may not be printed. Crop the image using application software if needed.

– Setting the Amount of Extension slider to the rightmost position may cause smudging on the back side.

Expanding the Range of the Document to Print:

Setting a large extension ensures borderless printing but may crop subjects near the edge. Reducing the extension (moving the slider left) prints more of the image but may produce an unexpected margin if set too low. Setting the slider to the leftmost position prints the full image size, which is useful for printing postcard addresses correctly.

Note:

– Using Preview before printing (Media/Quality tab) confirms if margins are eliminated.

– For borderless full-page printing on specific Matte/Fine Art papers, go to Page Setup -> Print Options and change the ‘Cancel the safety margin regulation for paper size’ setting.

1. Open the printer driver setup window.

2. On the Page Setup tab, select a layout from the Page Layout list (e.g., 2 on 1, 4 on 1, up to 16 on 1).

3. Select the loaded paper size from the Printer Paper Size list.

4. If necessary, click Preferences…. In the Page Layout Printing dialog box:

– Select the Page Order (arrangement of pages on the sheet).

– Check Page Border to print a line around each document page.

– Check Exclude single page documents… to print single-page documents normally without layout.

– Click OK.

5. Click OK on the Page Setup tab.

1. Open the printer driver setup window.

2. On the Page Setup tab, select a poster layout (e.g., Poster (1 x 2) to Poster (4 x 4)) from the Page Layout list.

3. Select the loaded paper size from the Printer Paper Size list.

4. If necessary, click Preferences…. In the Poster Printing dialog box:

– Print “Cut/Paste” in margins: Uncheck to omit “Cut” and “Paste” guidelines.

– Print “Cut/Paste” lines in margins: Uncheck to omit cut line guidelines.

– Print page range: Select All (normal) or Pages to specify pages/ranges (e.g., 1,3,5-7).

– Click OK.

5. Click OK on the Page Setup tab.

Printing Only Specific Pages:

If ink runs out or some pages print poorly, you can reprint specific pages:

1. In the settings preview on the Page Setup tab, click the pages you *do not* need to reprint. They will be deleted from the preview.

2. Click OK.

Only the remaining displayed pages will be printed.

(Note: Click deleted pages again to bring them back. Right-click the preview for Print all/Delete all options).

Important: Tiling/poster printing enlarges the document, which may result in coarse print quality.

1. Open the printer driver setup window.

2. On the Page Setup tab, select Booklet Printing (Manual) from the 1-sided/2-sided/Booklet Printing list.

3. Select the loaded paper size from the Printer Paper Size list.

4. Click Preferences…. In the Booklet Printing dialog box, specify the binding method (Margin for stapling) and margin width (Margin). You can also choose to Insert blank page on one side. Click OK.

5. Click OK on the Page Setup tab.

6. When you print, the document prints on one side first. Follow the on-screen message to reload the paper correctly, then press the OK button on the printer to print the other side.

7. Fold the printed paper at the center of the margin to create the booklet.

Important: Booklet Printing (Manual) requires selecting Plain Paper for Media Type on the Media/Quality tab.

Note: Stamps are not printed on blank sheets inserted using the Insert blank page function.

1. Open the printer driver setup window.

2. On the Page Setup tab, select 2-sided Printing (Manual) from the 1-sided/2-sided/Booklet Printing list.

3. Select the desired layout from the Page Layout list (usually 1 on 1).

4. Specify the side to be stapled using the Binding Location list. The best option is usually selected automatically based on Orientation and Page Layout.

5. If necessary, click Specify Margin…, set the margin width, and click OK.

6. Click OK on the Page Setup tab.

7. When you print, the document prints on one side first. Follow the on-screen message to reload the paper correctly.

8. Tap Start print on the printer operation panel to print the opposite side.

1. Open the printer driver setup window.

2. On the Basic Settings tab, select Photo Paper (Long-form Printing) or Fine Art Paper (Long-form Print) in Media Type.

3. Load the long sheet of paper into the appropriate feed tray (Top Feed or Manual Feed Tray based on paper type/thickness).

Note: When loading, hold the protruding part of the paper by hand if the leading edge lifts up, to prevent misalignment.

4. On the Page Setup tab, select Custom… for Page Size.

5. The Custom Paper Size dialog box opens. Specify Units (inch or mm), enter the Width and Height of the paper, and click OK.

(Supported Width: 3.50-17.01 in / 89.0-432.0 mm. Supported Height: 5.00-129.00 in / 127.0-3276.7 mm)

6. Click OK on the Page Setup tab.

Note:

– When printing on long sheets, hold the ejected paper by hand or ensure it can eject into a space where it won’t fall, to prevent smudging or damage. Do not pull the paper forcefully during printing.

– If ink runs out during printing on long paper, printing stops, and the paper is ejected. Ensure sufficient ink before starting.

1. Load the postcard(s) in the top feed.

2. Open the printer driver setup window.

3. On the Basic Settings tab, select Standard for Profiles.

4. For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm.

Important:

– Return postcards require printing from a computer.

– Always set paper size to Hagaki 2 200x148mm in the application/driver when printing return postcards.

– Do not fold return postcards; creases cause feeding issues.

– Borderless printing is not supported for return postcards.

5. For Media Type, select Hagaki A, Ink Jet Hagaki, or Hagaki.

Important:

– Cannot print on postcards with photos/stickers attached.

– Printing the message side first, then the address side, yields cleaner results.

– Ensure paper settings in the driver/printer match the side being printed (address vs. message).

6. To print the address horizontally, set Orientation to Landscape on the Page Setup tab.

7. On the Basic Settings tab, select the desired print Quality.

8. Click OK.

1. Open the printer driver setup window.

2. On the Page Setup tab, select Custom… for Page Size.

3. The Custom Paper Size dialog box opens.

4. Specify Units (mm or inch).

5. Enter the Width and Height of the paper.

(Width range: 3.50 – 17.01 inches / 89.0 – 432.0 mm)

(Height range: 5.00 – 129.00 inches / 127.0 – 3276.7 mm)

6. Click OK.

7. Click OK on the Page Setup tab.

Note:

– If your application software allows specifying height/width, use that first. Use the driver method if the application lacks this or if printing is incorrect.

– Printing may be disabled for certain user-defined media sizes.

– Mismatches between driver settings and registered printer paper information can cause errors.

• Cleaning: Clears clogged print head nozzles. Use if printing is faint or colors are missing.

• Deep Cleaning: A more thorough cleaning. Use if regular Cleaning doesn’t resolve the issue. Consumes more ink than Cleaning.

• Ink Group (for Cleaning/Deep Cleaning): Selects the ink group (color set) to clean.

• Initial Check Items (for Cleaning/Deep Cleaning/Nozzle Check): Displays items to check before running the function (e.g., power on, cover open, ink levels, tank installation).

• Nozzle Check: Prints a pattern to check if nozzles are clogged. Perform if printing is faint or colors are missing. Click Cleaning if issues are found.

• Update Media Information: Gets the latest media information from the printer and updates the driver.

• Quiet Settings: Opens a dialog to reduce printer operating noise (e.g., for night printing). May slow down printing speed.

• Custom Settings: Opens a dialog to change various printer operation settings (e.g., rotation, paper mismatch detection).

• Accounting: Opens a dialog to add IDs to print jobs for tracking (requires Administrator rights).

• Open Remote UI: Opens the printer’s web interface for maintenance and settings (network connection only).

• View Printer Status: Starts the Canon IJ Status Monitor to check status and print job progress.

• About: Displays driver version, copyright, and allows language switching.

• Check the amount of ink remaining.

• Check that the ink tank is pushed in completely (clicks into place).

• If orange tape is adhered, peel it off completely.

• Check that ink tanks are installed in their correct positions.

• Do not use quiet mode: Printer operates at normal noise level.

• Always use quiet mode: Printer always operates with reduced noise.

• Use quiet mode during specified hours: Reduces noise only between the set Start time and End time. (If Start and End times are the same, quiet mode won’t function).

Important: Quiet mode can be set from the printer panel or the Maintenance tab; the setting applies regardless of how it was set.

• Rotate 90 degrees left when orientation is [Landscape]: Check this box to rotate landscape print data 90 degrees left during printing. (Do not change while a job is in the print queue).

• Do not detect mismatched paper settings when printing from a computer: Check this box to disable the mismatch warning message and allow printing even if driver settings and printer paper info don’t match. Uncheck to enable detection.

• Disables paper width detection when printing from computer: Check this box to disable the message and allow printing even if the detected paper width differs from the Page Size setting. Uncheck to enable detection.

Cleaning:

1. Open the Maintenance Tab in the printer driver setup window.

2. Click Cleaning.

3. The Print Head Cleaning dialog box opens. Select the ink group to clean (if applicable) and click Initial Check Items to review prerequisites.

4. Ensure the printer is on and click Start.

5. Print Head Cleaning begins. Click OK when the confirmation message appears.

6. The Nozzle Check dialog box opens. Click Print Check Pattern to check results, or Cancel to skip.

7. If the problem persists after one cleaning, clean it once more.

Important: Cleaning consumes a small amount of ink. Perform only when necessary.

Deep Cleaning:

Use Deep Cleaning if two Cleaning attempts don’t resolve the problem. It’s more thorough but uses more ink.

1. Open the Maintenance Tab.

2. Click Deep Cleaning.

3. The Deep Cleaning dialog box opens. Select the ink group and click Initial Check Items.

4. Ensure the printer is on and click Start. Click OK when the confirmation message appears.

5. Print head Deep Cleaning begins.

6. Click OK when the completion confirmation message appears.

7. The Nozzle Check dialog box opens. Click Print Check Pattern to check results, or Cancel.

Important: Deep Cleaning consumes a larger amount of ink than Cleaning. Perform only when necessary.

1. Open the Maintenance Tab in the printer driver setup window.

2. Click Nozzle Check.

3. The Nozzle Check dialog box opens. Click Initial Check Items to review prerequisites.

4. Load one sheet of A4 or Letter size plain paper into the top feed.

5. Ensure the printer is on and click Print Check Pattern.

6. The pattern prints. Click OK when the confirmation message appears.

7. The Pattern Check dialog box opens. Examine the printed pattern.

8. Check the print result:

– If the pattern is normal (no missing lines or streaks), click Exit.

– If the pattern is smudged or has unprinted sections, click Cleaning to clean the print head.

From Your Application Software (for print-time settings):

1. Select the print command within your application (usually File -> Print).

2. In the Print dialog box, select your printer model.

3. Click Preferences (or Properties). The printer driver setup screen appears.

(Note: Command/menu names vary by application).

By Clicking the Printer Icon (for shared settings & maintenance):

For Windows 11:

1. Go to Settings -> Bluetooth & devices -> Printers & scanners.

2. Click your printer model name icon.

3. Select Printing preferences from the menu.

For Windows 10 or earlier:

1. Go to Control Panel -> Hardware and Sound -> Devices and Printers.

2. Right-click your printer model name icon.

3. Select Printing preferences from the menu.

(Note: Opening via Printer properties shows additional Windows tabs like Ports/Advanced).

Launching:

– The Status Monitor launches automatically when you send print data to the printer and appears as a button on the taskbar.

– Click the taskbar button to view the full Status Monitor window.

– To open it manually when not printing: Open the printer driver setup window -> Maintenance tab -> View Printer Status.

Usage:

– Displays real-time printer status (e.g., Printing, Ready, Error) and print job progress.

– Shows document name, owner, and current/total page number being printed.

– Provides estimated ink levels and maintenance cartridge usage (click disclosure triangles for details).

– Displays Ink Model Numbers for easy reordering.

– If an error occurs, it displays automatically with error details and correction steps.

– Buttons allow you to Display Print Queue or Cancel Printing.

– The Option menu allows enabling/disabling the monitor, setting it to always display the current job or stay on top, accessing Remote UI (network only), Printer Information, Maintenance functions, and Help.

Note: Information displayed may vary by country/region.

1. Open the printer driver setup window.

2. Go to the Maintenance tab.

3. Click View Printer Status.

4. The Canon IJ Status Monitor window appears.

5. Look for the Estimated ink levels section. Ink status is shown as an illustration. Click the disclosure triangle (►) next to “Estimated ink levels” to see a pictorial representation of the ink levels in each tank.

(Icons/messages indicate low or empty ink levels. Hovering over the image shows details like remaining levels and ink tank names/numbers).

Note: When printing on large paper (A3 or larger), ink may run out before printing finishes, or prints may become faint/streaky.

Restrictions:

• Paper Source specified in the driver might not work correctly depending on the document type; check the setting on the Media/Quality tab if issues occur.

• The Copies setting on the Page Setup tab might be disabled in some applications; use the application’s Copies setting instead.

• If Language in the About dialog doesn’t match the OS language, the driver setup window might not display properly.

• Do not change Advanced tab items in printer properties; it can break functions.

• Using “Print to file” in applications that prohibit EMF spooling will disable: Preview before printing, Prevention of Print Data Loss, Booklet Printing (Manual), Print from Last Page, Collate, Specify Margin…, and Stamp….

• Preview display resolution differs from print resolution; text/lines may look different.

• Some applications split printing into multiple jobs; delete all parts to cancel fully.

• If image data prints incorrectly, try changing the ‘Disable ICM required from the application software’ setting in Print Options (Page Setup tab).

• If using a model with a card slot, it might become inaccessible; restart the printer or reconnect the USB cable.

Points Regarding Specific Applications:

• Microsoft Word: If Word has the same function as the driver, use Word’s setting. Page Layout (2 on 1 to 16 on 1) or Zoom in the driver may cause issues in some Word versions. Setting Page Size to “XXX Enlarge/Reduce” in Word may cause issues. If problems occur with Page Layout/Zoom/Enlarge-Reduce, try opening the driver from Word’s Print dialog, setting the correct Page Size, setting Booklet/Layout options, closing the driver (OK), closing Print dialog (without printing), reopening Print dialog, reopening driver (OK), then printing.

• Adobe Illustrator: If bitmap printing is enabled, printing may be slow or data may be missing. Uncheck Bitmap Printing in Illustrator’s Print dialog.

To Use Preview:

1. Open the printer driver setup window.

2. Go to the Media/Quality tab.

3. Check the Preview before printing check box.

4. When you initiate printing from your application, the Canon IJ Preview window will open before printing starts.

To Disable Preview: Uncheck the Preview before printing check box.

Preview Window Features:

• File Menu: Start Printing, Cancel Printing, Exit.

• Page Menu: Navigate pages (First, Previous, Next, Last, Page Selection…).

• Zoom Menu: Adjust preview size (Whole, 50%, 100%, 200%, 400%).

• Option Menu: Display Print Page Information (shows settings like paper size, media type, layout on the left; allows changing media type/source).

• Help Menu: Access Help, check version/copyright.

• Toolbar: Buttons for Start Printing, Cancel Printing, page navigation, zoom.

• Print Page Information Screen (when enabled): Displays settings per page, allows changing Media Type and Paper Source.

Important Note: If media type and paper source are set from the application software, those settings have priority, and changes made in the preview may be ineffective.

1. Open the printer driver setup screen.

2. Go to the Maintenance tab and click Update Media Information.

3. The Update Media Information dialog box appears. (If connection fails, check Initial Check Items).

4. Follow dialog instructions: ensure the printer is on, then click Start.

5. The driver checks if an update is needed.

– If information is up-to-date, click OK to finish.

– If information needs updating, proceed to step 6.

6. When the confirmation message appears, click OK.

7. The media information updates (this may take time).

8. When the completion message appears, click OK.

Important:

– Restart the printer driver after updating media information.

– Ensure a user with administrative privileges performs the update.

– Do not change media information on the printer (using Media Configuration Tool) while the driver is updating.

– Failure to update driver media info after adding/editing/deleting media on the printer can lead to printing issues.

1. Open the printer driver setup window.

2. Go to the Maintenance tab and click Accounting.

3. The Accounting dialog box opens.

4. If necessary, complete the following:

– Account ID: Enter the ID to be set (up to 20 alphanumeric characters: 0-9, a-z, A-Z).

– Prohibits Account ID changes: Check this box to prevent other users from changing existing IDs.

5. Click OK.

6. When the confirmation message appears, click OK.

Note:

– Accounting can only be set by users with Administrator rights.

– Accounting information can only be set from the Maintenance tab of Printer properties (not Printing preferences).

1. Display the Canon IJ Status Monitor (click its icon on the taskbar if running, or open via Maintenance tab -> View Printer Status).

2. In the Status Monitor window, click Display Print Queue.

3. The print queue window opens.

4. Select the print job(s) you want to delete.

5. From the Document menu, select Cancel.

6. When the confirmation message appears, click Yes.

Important: Users without printer management permissions cannot delete print jobs submitted by other users.

Important (Before Installing/Deleting):

– Log on as a user with administrator account privileges.

– Terminate all running applications.

Installing the Driver (Update):

(Assumes you have downloaded the latest driver file)

1. Turn on the printer.

2. Double-click the icon of the downloaded driver file to start the installer.

3. Follow the on-screen instructions.

4. Click Exit when complete. Restart the computer if prompted.

(Note: Internet access charges for downloading are your responsibility).

Deleting the Unnecessary Driver:

1. Go to Control Panel -> Programs -> Programs and Features.

2. From the program list, select “Canon XXX Printer Driver/MP Drivers” (where XXX is your model name).

3. Click Uninstall.

4. A confirmation window appears. Click Start (or equivalent button in the uninstaller).

5. When the next confirmation message appears, click Yes.

6. When all files are deleted, click Complete.

1. On the printer’s HOME screen, select Template print, then press OK.

2. Use the ▲/▼ buttons to select the template category you want (e.g., graph paper, staff paper, checklist) and press OK.

3. If a confirmation message appears, check it and press OK.

4. Use the ◄/► buttons to select the specific form within the category and press OK.

5. The print settings screen appears. If necessary, change settings:

– Copies: Use ▲/▼ buttons to set the number of copies, press OK.

– Page size: Use ▲/▼ buttons to select the page size, press OK. (Note: Some forms restrict page size options. If an invalid size is selected, an error appears; check the message and change the setting).

– Type: Plain paper is the only available type for Template print.

6. Load the required size of plain paper in the top feed.

7. Select Start print on the printer’s LCD and press OK.

• Top Feed (A):

– Loads paper from 4″ x 6″ (10 x 15 cm) up to A2 size.

– Can load multiple sheets of the same size/type, feeding automatically.

– Use for plain paper, postcards, and most standard photo papers.

• Manual Feed Tray (B):

– Loads paper from 8″ x 10″ (20 x 25 cm) up to A2 size.

– Loads only ONE sheet at a time.

– Use for thick paper like art paper.

Important: The correct paper source depends on the page size and media type. Always select the correct page size, media type, and paper source in your print settings to ensure proper print quality.

1. Prepare paper: Align edges. If curled, flatten it by gently bending corners in the opposite direction. (Align neatly to prevent jams. For Photo Paper Plus Semi-gloss, load curled sheets one at a time without flattening).

2. Open the paper support (A) and extend the paper support extension (B).

3. Open the paper output tray (C) gently.

4. Open the output tray extension (D), then pull out the paper output support (E).

5. Open the feed slot cover (F).

6. Slide the paper guides (G) open. Load paper stack in the center WITH THE PRINT SIDE FACING YOU.

7. Slide paper guides (G) to align with both sides of the stack. Don’t slide too hard.

Important: Always load paper (except return postcards) in portrait orientation (H).

Note: Do not load paper higher than the load limit mark (J).

8. Close the feed slot cover gently.

9. The paper information registration screen appears on the LCD. Select the Page size and Type of the loaded paper, then select Register.

1. Prepare paper: If curled, flatten it. (For Photo Paper Plus Semi-gloss, load curled sheet as is without flattening).

2. Open the manual feed tray (A), extend the paper support (B) and extension (C).

3. Open the paper output tray (D) gently.

4. Open the output tray extension (E), then pull out the paper output support (F).

5. Slide the paper guides (G) open. Load ONLY ONE SHEET in the center WITH THE PRINT SIDE FACING YOU.

6. Slide paper guides (G) to align with both sides of the sheet. Don’t slide too hard.

Important: Always load paper in portrait orientation (H).

7. Check paper is set firmly against the bottom of the tray and guides by slightly jiggling it.

8. The paper information registration screen appears on the LCD. Select the Page size and Type of the loaded paper, then select Register.

Note: To continue printing from the manual feed tray, wait for the current print job to complete, then load the next sheet.

Procedure:

1. On the LCD screen (“Select the paper loaded in the…”), check if the displayed Page size and Type match the loaded paper.

2. If they match, select Register.

3. If they don’t match, select Page size or Type, use the buttons to choose the correct setting, press OK, and then select Register.

Importance:

Registering the correct information prevents the printer from misprinting. The printer has a function (enabled by default for printing without a driver, disabled by default for printing with a driver) to check if the paper information registered on the printer matches the settings specified for the print job (either in the driver or from the operation panel/smartphone). If a mismatch is detected and the function is enabled, an error message (e.g., Support Code 2114) is displayed, stopping the print job until the settings are corrected or the message is bypassed. This helps avoid wasting ink and paper on incorrect settings (e.g., printing a photo on plain paper settings).

Important: Ensure the combination of paper settings in the driver and registered on the printer is appropriate.

Top Feed & Manual Feed Tray Limits:

*1 Feeding from stack may leave marks or fail; load one sheet at a time if issues occur.

*2 Max capacity may not be possible in extreme temp/humidity; load half amount or less.

Note: For non-Canon specialty paper, load one sheet at a time in top feed or manual feed tray.

Paper Output Tray Limit:

Remove already printed paper from the output tray when continuing to print to avoid smearing or discoloration, especially with non-plain paper types.

• Avoid rubbing or scratching paper surfaces.

• Hold paper by the edges; avoid touching the printing surface, as sweat/oil can degrade print quality.

• Do not touch the printed surface until ink is dry. Even when dry, handle carefully as pigment ink can be removed by rubbing or scratching.

• Take out only the required number of sheets just before printing.

• Store unused paper back in its package on a level surface, avoiding heat, humidity, and direct sunlight to prevent curling.

Printing on Photo Paper:

In low temperature/humidity, static electricity can cause ink mist to stain paper margins. To prevent this:

– Recommended: Use photo paper at 68°F (20°C) or higher with 20% humidity or more.

– If temperature is below 68°F (20°C), use photo paper at 40% humidity or more.

Required Tool: Soft hair brush (e.g., polypropylene, polyethylene, horse/goat hair). Avoid hard material brushes, cloths, washcloths, or sticky/abrasive materials, as they can damage the printing surface.

Dust Removal Procedure:

1. Ensure the brush is clean, dry, and free from dust/dirt.

2. Carefully brush the entire printing surface in one direction, going all the way across the paper (do not start/stop mid-way).

3. To complete, brush the paper in the other direction (e.g., top to bottom).

Important: Avoid touching the printing surface as much as possible.

• Use the ▲ or ▼ buttons (A) to highlight functions or menu items on the HOME screen or within menus.

• Press the OK button (B) to select the highlighted item or proceed.

• Within menu or settings screens, use the ▲, ▼, ◄, or ► buttons (C) to select an item or option.

• Press the OK button (B) to confirm the selection or proceed.

• Press the Back button (D) to return to the previous screen.

Example (Changing Paper Settings):

1. On the HOME screen, use ▲/▼ to highlight the paper settings display area (G).

2. Press OK.

3. Use ▲/▼ to highlight Page size, press OK.

4. Use ▲/▼ to select the desired page size (e.g., A2), press OK.

5. Use ▼ to highlight Type, press OK.

6. Use ▲/▼ to select the desired media type (e.g., Pro Platinum), press OK.

7. Use ▼ to highlight Register, press OK to save the settings.

(“XX” represents alphanumeric characters.)

(“XX” represents alphanumeric characters.)

(“XX” represents alphanumeric characters.)

• Paper thickness (head height)

• Transport unit vacuum settings

• Extension for borderless printing

• Pause between scans

• Pause between pages

• Detect paper width

• Reset paper settings by paper

1. Select Various settings on the HOME screen.

2. Select Printer settings.

3. Select Administrator password settings. (If you have already set an administrator password, enter the password.)

4. Select Change administrator password.

5. Select the effective range of the administrator password:

– Remote UI and other tools: To change the setting using the remote UI or a certain software, the administrator password needs to be entered.

– LCD, Remote UI, and other tools: To change the setting using the operation panel of this printer, remote UI or a certain software, the administrator password needs to be entered.

6. Enter the new administrator password. Important: When changing the password, the character is limited as follows: Single-byte alphanumeric characters, spaces, and the following symbols are available: -!@#$%^&*_;:,./`=+'”(){}[]<>|. Set the password according to the password policy.

7. Select Apply.

8. Enter the administrator password again.

9. Select Apply. The administrator password is available.

1. Open the printer driver setup window.

2. Click Print Options… on the Page Setup tab. The Print Options dialog box opens.

3. If necessary, change the setting of each item, and then click OK. The Page Setup tab is displayed again.

Check this if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.

The quiet mode allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed.

1. Open the Maintenance Tab in the printer driver.

2. Click Quiet Settings. The Quiet Settings dialog box opens. (Note: If the printer is off or communication is disabled, an error may appear. Click OK to display the most recent settings specified on your computer.)

3. Enable quiet mode and configure quiet mode settings.

4. Check that the printer is on and then click OK. Click OK when the confirmation message appears. The settings are enabled hereafter.

Note: The effects of the quiet mode may be less depending on the paper source and the print quality settings.

If necessary, switch between various modes of printer operation.

1. Open the Maintenance Tab in the printer driver.

2. Check that the printer power is on, and click Custom Settings. The Custom Settings dialog box opens. (Note: If the printer is off or communication is disabled, an error may appear. Click OK to display the most recent settings specified on your computer.)

3. If necessary, switch between various modes of printer operation.

4. Click OK and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter.

You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. Remote UI is software that enables you to perform operations, which are usually performed on the printer’s operation panel, using a Web browser over a network. LAN connection with the printer is required.

1. Check the printer’s IP address:

1. Select LAN settings on the HOME screen.

2. Select the enabled LAN (Diagonal lines are displayed for disabled LAN icons).

3. Check the IPv4 address.

2. Open a web browser on your smartphone, tablet, or computer and enter the IP address in the URL field as: http://XXX.XX.X.XXX (Replace XXX.XX.X.XXX with the printer’s IP address). Note: If you have set a DNS host name, you can also enter this.

Supported OS/Browsers:

– iOS device: iOS standard Web browser (Mobile Safari)

– iPadOS device: iPadOS standard Web browser (Mobile Safari)

– Android device: Android standard Web browser (Browser or Chrome)

– macOS device: macOS standard Web browser (Safari)

– Windows device: Microsoft Edge, Mozilla Firefox, Google Chrome

Note: Enable JavaScript and cookies in the web browser.

When you access, “Remote UI” will be displayed on the web browser on your smartphone, tablet, or computer, showing printer status like estimated ink levels.

Note: If you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it. If the root certificate is not registered, a message to warn you that the secure connection is not guaranteed may appear.

3. Select Log in. The password authentication screen appears. (Note: When the standard user mode is enabled, choose either administrator mode or standard user mode to log on. After choosing a mode and selecting Log in, the password authentication screen of each mode appears.)

4. Enter the password. When the password authentication is complete, the menus that can be utilized are displayed on the web browser. (Important: The administrator password of the printer is set from the time of purchase.)

To check the initial password, select Printer information > System information on the printer’s operation panel, and select Show password on the displayed screen. The Default password value is displayed on the System information screen. If the administrator password has been changed, the Default password value is not displayed. For details on setting password, see Setting Passwords Using Remote UI.

5. Confirm that the main screen of Remote UI is displayed. For changeable setting items, see Changeable Setting Items Using Remote UI.

When you finish checking printer status and changing printer settings, select Log out.

Change the administrator password by following the steps below. The administrator password of the printer is set from the time of purchase.

1. Start up Remote UI.

2. Select Security.

3. Select Administrator password setting.

4. Select Change administrator password. (If an administrator password is not specified, the confirmation message appears. Confirm the message and select Yes. When message appears again, confirm it and select OK.)

5. Select the range where the administrator password is valid and select OK:

– Remote UI and other tools: Entering the administrator password is required to change the setting items using the Remote UI or some software.

– Operation panel/Remote UI/other tools: Entering the administrator password is required to change the setting items using the operation panel of the printer, the Remote UI, or some software.

6. Enter the password and select OK. Important: The following character restrictions apply: The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the symbols: -!@#$%^&*_;:,./`=+'”(){}[]<>|. Set the password according to the password policy.

7. When completion message appears, select OK.

Important

• Do not perform any other operations until the printer completes the cleaning of the print head.

Important

• If there is no improvement after repeating the cleaning process twice, perform Deep Cleaning.

-> Deep Print Head Cleaning

Important

• When performing the print head cleaning, check the free space in the maintenance cartridge. If there is not enough free space, replace with the new maintenance cartridge. In the case of shortage of free space in the maintenance cartridge, a message is displayed and the cleaning cannot be performed.

-> Replacing the Maintenance Cartridge

Note

• You can also clean the print head using the computer. When using the computer, select the ink group to clean, then start cleaning.

-> Cleaning the Print Heads (Windows)

-> Cleaning the Print Heads (macOS)

When cleaning the print head using the operation panel, the nozzles of all ink colors are cleaned.

1. Load a single sheet of A4 or Letter size plain paper in the top feed.

-> Loading Paper in the Top Feed

After loading the paper, the paper information registration screen for the top feed is displayed.

Select A4 or Letter for Page size and Plain paper for Type, select Register, then press the OK button.

If a message is displayed on the screen, follow the directions in the message to complete registration.

Important

• The manual feed tray is not available for the nozzle check pattern print procedure. Be sure to load paper in the top feed.

A: No missing lines/No horizontal streaks

B: Lines are missing/Horizontal streaks are present

E: Number of sheets printed so far

Note

• Because CO ink is colorless, its pattern is printed over the MBK ink pattern. Check for horizontal streaks (F) in the dark gray bands of the pattern.

Important

• Do not perform any other operations until the printer completes the cleaning of the print head.

Important

• If there is no improvement after repeating the cleaning process twice, perform Deep Cleaning.

Important

• When performing the print head deep cleaning, check the free space in the maintenance cartridge. If there is not enough free space, replace with the new maintenance cartridge. In the case of shortage of free space in the maintenance cartridge, a message is displayed and the cleaning cannot be performed.

-> Replacing the Maintenance Cartridge

Note

• You can also clean the print head deeply using the computer. When using the computer, select the ink group to clean, then start cleaning.

-> Cleaning the Print Heads (Windows)

-> Cleaning the Print Heads (macOS)

When cleaning the print head using the operation panel, the nozzles of all ink colors are cleaned.

1. Load a single sheet of A4 or Letter size plain paper in the top feed.

-> Loading Paper in the Top Feed

After loading the paper, the paper information registration screen for the top feed is displayed.

Select A4 or Letter for Page size and Plain paper for Type, select Register, then press the OK button.

If a message is displayed on the screen, follow the directions in the message to complete registration.

Important

• The manual feed tray is not available for the nozzle check pattern print procedure. Be sure to load paper in the top feed.

A: No missing lines/No horizontal streaks

B: Lines are missing/Horizontal streaks are present

E: Number of sheets printed so far

Note

• Because CO ink is colorless, its pattern is printed over the MBK ink pattern. Check for horizontal streaks (F) in the dark gray bands of the pattern.

Important

• If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the power.

Important

• If there is no improvement after performing Deep Cleaning, perform System Cleaning.

-> Performing the System Cleaning

Important

• When performing the system cleaning, check the free space in the maintenance cartridge. If there is not enough free space, replace with the new maintenance cartridge. In the case of shortage of free space in the maintenance cartridge, a message is displayed and the cleaning cannot be performed.

-> Replacing the Maintenance Cartridge

1. Load a single sheet of A4 or Letter size plain paper in the top feed.

-> Loading Paper in the Top Feed

After loading the paper, the paper information registration screen for the top feed is displayed.

Select A4 or Letter for Page size and Plain paper for Type, select Register, then press the OK button.

If a message is displayed on the screen, follow the directions in the message to complete registration.

Important

• The manual feed tray is not available for the nozzle check pattern print procedure. Be sure to load paper in the top feed.

A: No missing lines/No horizontal streaks

B: Lines are missing/Horizontal streaks are present

E: Number of sheets printed so far

Note

• Because CO ink is colorless, its pattern is printed over the MBK ink pattern. Check for horizontal streaks (F) in the dark gray bands of the pattern.

-> Replacing the Print Head

-> Manual Adjustment to Straighten Lines and Align Colors

Important

• Because the results of adjustment vary depending on the type of paper used for adjustment, use the same type of paper as you will use for printing.

• This function is not available for paper with high transparency.

For A4 or Letter size paper: three sheets

For A2 or 17″ x 22″ (43 x 56 cm) size paper: a single sheet

-> Loading Paper in the Top Feed

-> Loading Paper in the Manual Feed Tray

Note

• If the print results are still not satisfactory after adjusting the print head position as described above, align the print head manually.

-> Manual Adjustment to Straighten Lines and Align Colors

-> Automatic Adjustment to Straighten Lines and Align Colors

Important

• Because the results of adjustment vary depending on the type of paper used for adjustment, use the same type of paper as you will use for printing.

For A4 or Letter size paper: two sheets

For A2 or 17″ x 22″ (43 x 56 cm) size paper: a single sheet

1. Select Maintenance on the HOME screen.

2. Select Print Head Alignment.

3. Select Manual. The confirmation screen will appear.

4. Select Yes. The paper settings screen will appear.

5. Sets the paper to use.

6. Load the prepared paper in the paper source specified in the message.

-> Loading Paper in the Top Feed

-> Loading Paper in the Manual Feed Tray

If the paper source is the manual feed tray, load one sheet of paper at a time.

7. Open the paper output tray gently. Open the output tray extension, then pull out the paper output support.

Note

• Look at the pattern and pick the setting that produces the least warped vertical straight lines.

A: Vertical straight lines

B: Warped vertical straight lines

-> Device Management Console Guide

-> Device Management Console Guide

-> Device Management Console Guide

-> Device Management Console Guide

-> Media Configuration Tool Guide

Important

• To increase the color stability precision when executing color calibration, maintain a constant temperature and humidity environment each time within the range of temperatures of 59 to 86°F (15 to 30°C) and within the range of humidities of 40 to 60%.

Executing color calibration under various temperature and humidity conditions may prevent the printer from making the correct adjustments.

• Before color calibration, ensure the printer is not exposed to direct sunlight or other strong sources of light.

If the printer is exposed to strong sources of light, correct adjustment may not be possible.

• After initial printer installation

• After print head replacement

• If colors seem different from before, despite using the same printing environment, under the same conditions

• To print with colors aligned from multiple printers

• When the execution guide is displayed

1. Select Maintenance on the HOME screen.

2. Select Color calibration.

3. Select Auto adjust.

Important

• You cannot use the manual feed tray when performing color calibration.

• If color calibration is executed on a media type categorized as common calibration, new common calibration adjustment values are set.

• New common calibration adjustment values are set for paper for which color calibration has not been performed.

• New common calibration values are not overwritten for media types for which color calibration has already been performed. The current calibration adjustment values take priority.

The common calibration adjustment values apply to all print qualities.

Note

• When common calibration is performed on multiple paper types, different calibration adjustment values are applied to each paper type. We recommend using only one paper type for the common calibration.

Note

• If color calibration has not been executed, any newly set common calibration values will be applied.

Note

• If the paper being used does not support color calibration, execute color calibration for a media type categorized as common calibration in advance. The common calibration adjustment values even apply to the paper being used.

• First: Execute color calibration with media type A (categorized as common calibration)

• The calibration adjustment value of media type A is also applied to B to D for which color calibration has not been performed.

• Second: Execute color calibration with media type B (categorized as common calibration)

• The calibration adjustment value of media type B is also applied to C and D for which color calibration has not been performed.

• Media type A is not changed from the first directly set adjustment value.

• Third: Execute color calibration with media type C (categorized as unique calibration)

• The calibration adjustment value of media type C is set.

• Media types A, B and D are all unchanged from their current calibration values.

• Fourth: Execute color calibration again with media type A (categorized as common calibration)

• The calibration adjustment value of media type A is also applied to media type D for which color calibration has not been performed.

• Media types B and C are unchanged from their current calibration values.

• Unused paper of A4, A2, Letter, or 17″ x 22″ (43 x 56 cm) size

Note

• If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.

Note

• For precautionary notes on handling ink tanks, see Notes on ink tanks.

1. Select the ink status display area on the HOME screen.

-> LCD and Operation Panel

The Current estimated ink levels screen will appear.

2. Select Replace.

3. Check the message, then open the tank cover.

Important

• Do not open the tank cover while printing. Printing may be canceled and paper ejected.

Important

• Do not place the removed ink tanks with the ink supply portion down. Ink on the ink supply portion may stain your desk or other things.

• Do not touch the metallic parts or other parts inside the printer.

• Do not touch other parts besides the ink tanks.

• Handle the ink tank carefully to avoid staining of clothing or the surrounding area.

• Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables.

Note

• Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks.

Important

• Handle an ink tank carefully. Do not drop or apply excessive pressure to it.

Note

• Instead of shaking ink tanks, you can set the printer to automatically mix the ink after ink tank replacement.

-> Auto maintenance settings

Important

• Do not touch the contact (A) or joint (B) of the ink tank.

Important

• Ink tanks are designed so that they cannot be inserted in incorrect locations. Be sure to install the ink tank in its correct location.

• You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.

• Once an ink tank is installed, do not remove it until the next replacement. If you remove an ink tank with enough ink remaining in it, ink may spill out of it.

Note

• After closing the tank cover, the printer starts loading ink. This takes up to about 1 to 2 minutes.

If you have set the printer to automatically mix ink, the printer then starts automatically mixing the ink. This takes about 2 minutes. Wait until the completion message appears on the LCD.

• The printer may make noise while mixing ink.

Caution

• For safety, keep ink tanks out of the reach of children.

• If ink is accidentally ingested, contact a physician immediately.

Important

• There may be ink around the ink holes of an ink tank you removed. Handle the ink tanks carefully during replacement. The ink may stain clothing.

• If you remove an ink tank, replace it immediately. Do not leave the printer with the ink tank removed.

• Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog. Furthermore, with such an ink tank, the printer will not be able to inform you when to replace the ink tank properly.

Important

• Once an ink tank has been installed, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.

Note

• Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified. Every ink is also consumed in the cleaning, deep cleaning, and system cleaning of the print head, which may be necessary to maintain the performance of the printer.

When an ink tank is out of ink, replace it immediately with a new one.

-> Ink Tips

1. Select the ink status display area on the HOME screen.

-> LCD and Operation Panel

2. Check the ink status.

If the printer cannot be found on the Detect Printer screen during setup, the Start Printer Connection screen appears. On this screen, you can choose to search by IP address or host name.

1. Check the printer’s IP address or host name:

You can find this information by:

• Displaying it on the operation panel: Navigate to LAN settings.

• Printing the network settings: Refer to the “Printing Network Settings” guide.

• Note: If you are using the printer in an office environment, ask your network administrator for this information.

2. Start the Search:

• On the Start Printer Connection screen, click “Search By IP Address”.

3. Specify the Search Method:

On the “Specify Printer Search Method” screen, select one of the following:

• Search by IPv4 address: To search using the printer’s IPv4 address.

• Search by IPv6 address: To search using the printer’s IPv6 address.

• Search by host name: To search using the printer’s host name (also known as LLMNR host name or Bonjour service name). Note: To search by IP address, you must first assign an IP address to the printer.

4. Enter Information and Search:

• Enter the printer’s IP address or host name based on your selection.

• Click “Next”. The printer search will start.

If an error screen appears, follow the instructions on the screen to resolve it.

If the error indicates that the IP address you entered is already used by another device, you need to specify a different IP address for your printer. Follow these steps on the printer’s operation panel:

1. Select the ((p)) LAN settings icon on the HOME screen.

2. Select Advanced.

3. Select Yes.

4. Select TCP/IP settings.

To specify an IPv4 address manually:

1. Select IPv4.

2. Select IP address.

3. Select Manual setup. (Choosing Auto setup assigns an IP automatically via DHCP).

4. Select Yes on the confirmation screen.

5. Enter the desired unique IP address.

6. Select OK.

7. Enter the subnet mask.

8. Select OK.

9. Enter the default gateway.

10. Select OK. The IPv4 address is now specified.

To specify an IPv6 address:

1. Select IPv6.

2. Select Enable/disable IPv6.

3. Select Enable. The IPv6 address is now specified.

Important Note on Firewalls: If a firewall is enabled on your computer, printers on a different subnet may not be detected. You might need to disable the firewall temporarily during setup.

The firewall function of your computer’s operating system or security software might prevent communication needed for setup.

• If a firewall message appears: A message might pop up warning that Canon software is trying to access the network. Set your security software to allow access for the Canon software. After allowing access, return to the setup process and follow the on-screen instructions.

• If no firewall message appears (but you suspect interference): Temporarily disable your firewall, then return to the setup and follow the on-screen instructions. Remember to re-enable your firewall once the setup is complete.

• Note: For specific instructions on configuring your firewall settings, consult the instruction manual for your operating system or security software, or contact the manufacturer.

If you cannot print using AirPrint, check the following:

Check 1: Make sure the printer is turned on. If it’s already on, try turning it off and then on again (cycle the power). Refer to “Turning the Printer On and Off”.

Check 2: Make sure the printer is registered to your computer (if applicable for your setup).

Check 3: Ensure the printer is connected via LAN (Wired or Wi-Fi) to the same network (same subnet) as your AirPrint-compliant device (e.g., iPhone, iPad, Mac).

Check 4: Check if the printer has sufficient paper and ink.

Check 5: Make sure no error messages are displayed on the printer’s LCD screen.

If your smartphone or tablet cannot communicate with the printer over Wi-Fi, check these points:

Check 1: Power Status

• Ensure the printer, your smartphone/tablet, and network devices (like your wireless router) are all turned on.

• If they are already on, try cycling the power (turn off, wait a moment, then turn back on).

• Check for wireless router issues: Problems like DHCP update intervals, energy-saving modes, or outdated firmware can affect connection. Consult your router’s manual or manufacturer for troubleshooting.

Check 2: Smartphone/Tablet Settings

• Make sure Wi-Fi is enabled on your smartphone or tablet. Refer to your device’s instruction manual.

Check 3: Printer’s Connection to Router

• Look for the Wi-Fi icon ((p)) on the printer’s LCD. If it’s not displayed, the printer’s Wi-Fi is disabled. Turn on wireless communication on the printer.

• Verify that the printer’s network settings (Network Name/SSID, Network Key/Password) exactly match those of your wireless router. To check the printer’s settings, either display them on the operation panel (LAN settings) or print the network settings information. To check the router’s settings, refer to its manual or contact the manufacturer.

Check 4: Device Network Settings

• Confirm that the network settings on your smartphone/tablet (SSID, password) are identical to those of the wireless router. Refer to your device’s manual. If they don’t match, change the settings on your device to match the router.

Check 5: Printer Placement

• Ensure the printer is not too far from the wireless router. Move them closer together if wireless communication seems poor.

Check 6: Signal Interference and Strength

• Place the printer and router where there are no obstacles between them. Communication through walls, especially those containing metal or concrete, or between different floors, is often weak.

• Keep the router away from devices that emit radio waves in the same frequency band (like microwave ovens), as they can cause interference.

• Check the signal strength indicated on the printer’s LCD (refer to LCD and Operation Panel guide). Move the printer and router as needed to achieve a better signal.

Note: You can use the Wi-Fi Connection Assistant software (downloadable for Windows and macOS) to diagnose and repair network status issues.

If your smartphone or tablet cannot communicate with the printer in Wireless Direct mode, check the following:

Check 1: Power Status

• Ensure both the printer and your smartphone/tablet are turned on. If already on, cycle the power (turn off and on again).

Check 2: Wireless Direct Status on Printer

• Check if the Wireless Direct icon (☐) is displayed on the printer’s LCD. If not, Wireless Direct is disabled. Please turn on Wireless Direct on the printer.

Check 3: Smartphone/Tablet Settings

• Make sure Wi-Fi is enabled on your device. Consult your device’s instruction manual for details.

Check 4: Correct Network Selected on Device

• Ensure your smartphone/tablet is set to connect to the printer’s Wireless Direct network name (SSID). Select the printer’s specific SSID as the connection destination on your device.

• To find the printer’s Wireless Direct SSID, either display it on the operation panel (LAN settings) or print the network settings information.

• For details on selecting a Wi-Fi network on your device, refer to its manual or the manufacturer’s website.

Check 5: Correct Password Entered

• Verify that the Wireless Direct password you entered on your device matches the password set on the printer.

• To check the printer’s password, either display it on the operation panel (LAN settings) or print the network settings information.

Check 6: Distance

• Make sure the printer and your device are not placed too far apart. Move them closer if wireless communication is poor.

Check 7: Number of Connected Devices

• Wireless Direct allows a maximum of 5 devices to be connected simultaneously. Check if 5 devices are already connected. If so, disconnect a device before connecting a new one.

Note: For Android devices having trouble printing web pages, changing the Wireless Direct connection settings might help (See Wireless Direct Connection guide).

First, print out the printer’s network settings information:

1. Check Power: Ensure the printer and wireless router are turned on. If they are, try turning the router off, waiting about five minutes, turning it back on, waiting, and then turning the printer off and on again.

2. Check Device Internet Connection: Verify that your computer, smartphone, or tablet is successfully connected to the internet via the wireless router.

3. Check Printer Wi-Fi Status: Make sure the printer’s Wi-Fi setting is enabled and the Wi-Fi icon ((p)) is displayed on the LCD.

4. Check Distance: Move the printer and your device (computer/smartphone/tablet) closer to the wireless router, as distance can weaken the signal.

5. Print Network Settings: Print the network settings information sheet from your printer (refer to “Printing Network Settings”).

Next, check the printed network settings information, specifically item “2-2” (Connection status), and follow the corresponding checks below:

If code “C-0” (Connected correctly) is displayed, but problems persist:

• Check 1: Firewall: Temporarily disable your security software’s firewall. If printing works, the firewall was the issue. Reconfigure the firewall settings to allow Canon software access (contact software manufacturer for details). Also, check any programs that manage network environments.

• Check 2: SSID Match: Check item “3-2-6” (SSID) on the printout. Ensure it matches the SSID of the wireless router you want to connect to. If not, verify the router’s SSID and password, then re-run the network setup on the printer manually.

• Check 3: Router Separation Functions: Check if your wireless router has “privacy separator,” “SSID separator,” or “Network separation” functions enabled. Disable these functions (consult router manual or manufacturer).

• Check 4: Printer Driver (Windows): Ensure the printer driver is installed on your Windows computer. If not, install it (refer to “Set Up”).

If code “C-1” (Wi-Fi disabled) is displayed:

• Enable the Wi-Fi setting in the printer’s settings menu.

If code “C-3” (No IP address assigned) is displayed (item “3-2-12” is blank):

• Check 1: IP Address Assignment: Verify if the printer is set to obtain an IP address automatically (DHCP) and if your router’s DHCP function is enabled. Alternatively, manually set a valid static IP address on the printer (consult router manual for DHCP settings or valid IP range).

• Check 2: Manual IP Address Entry: If you set the IP address manually, ensure it was entered correctly and is within the valid range for your network. Double-check the router’s SSID, password, and IP range. If unsure, set the printer back to automatic (DHCP).

If code “C-4” (No default gateway) is displayed:

• If you set the IP address manually, ensure you entered a valid default gateway IP address. If you don’t know the gateway, set the printer’s IP address to automatic (DHCP).

If code “C-5” (Unable to connect to specified network) is displayed:

• Check 1: Device Status & Frequency Band: Check power status of all devices. Ensure the printer is set to connect to the correct frequency band (2.4 GHz or 5 GHz) SSID of your router, as they cannot be combined. Some routers have different SSIDs for each band.

• Check 2: Password Match: Ensure the Wi-Fi password entered on the printer exactly matches the router’s password (case-sensitive).

• Check 3: Signal Strength/Interference: Monitor signal (item “3-2-1” on printout) and move printer/router closer, avoiding obstacles (walls, metal, concrete) and interference sources (microwaves).

• Check 4: Wireless Channel (Computer): Check the Wi-Fi channel number used by your computer and ensure the router’s channel is compatible or within the allowed range. Change router channel if needed.

• Check 5: Router Access Restrictions: Check if your router restricts access based on MAC address or limits the number of connected devices. Relax or remove restrictions if necessary (consult router manual).

• Check 6: Router Energy-Saving Mode: If problems occur only when the router is in energy-saving mode, disable this mode. Also, consider updating router firmware.

• Check 7: AirPort SSID (macOS): If using an AirPort Base Station via LAN, ensure the network name (SSID) uses only single-byte alphanumeric characters.

If code “C-7” (Signal problem) is displayed:

• Monitor signal status (item “3-2-1” on printout) and move printer/router closer, avoiding obstacles and interference, aiming for a higher signal value location.

If code “C-8” (Too many clients) is displayed:

• This applies to Wireless Direct connections. The limit is 5 devices. Disconnect unused devices.

If code “C-9” (High noise level) is displayed:

• Move the printer and router away from interference sources (microwaves, USB 3.0 devices, external hard drives). Check signal quality (item “3-2-2” on printout) and place the printer in a location with a higher value.

If code “C-10” (No IP from router) is displayed:

• Check 1: Password Match: Verify the password entered matches the router’s password (case-sensitive).

• Check 2: Reconnect: Set up the printer’s Wi-Fi connection again.

• Check 3: Router DHCP: Ensure DHCP is enabled on your wireless router (consult router manual).

If code “C-11” (Default/unset SSID) is displayed:

• The network name (SSID) on the printer might be the default or hasn’t been set. Verify the correct SSID and password for your router and set it up manually on the printer.

Note: For codes C-7 and C-9, they might appear together; refer to troubleshooting for both. The Wi-Fi Connection Assistant tool (Windows/macOS) can also help diagnose and repair many network issues.

Depending on the change you want to make:

1. Connecting an Additional Computer via LAN or Changing from USB to LAN Connection:

• Follow the setup procedure outlined in the Setup Guide for connecting via LAN.

2. Switching from LAN Connection Method to USB:

• If the printer is currently used with a LAN connection and you want to switch to USB, refer to the Setup Guide for USB connection setup.

3. Reconfiguring Wi-Fi or Switching Between Wi-Fi Modes:

• Switching from Wi-Fi connection to Wireless Direct: Wireless Direct is available and can often be used simultaneously with a Wi-Fi connection. However, if you use IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise) for your Wi-Fi, Wireless Direct cannot be used at the same time. Refer to the “Wireless Direct Connection” guide for setup.

• Switching from Wireless Direct to a Wi-Fi connection (via a router): If you were using Wireless Direct and now want to connect the printer to your computer or smartphone via a wireless router (for the first time, or to change the connection frequency), you need to perform the network setup again.

• For Windows: Refer to the guide “Changing the Connection Mode”.

• For macOS: Refer to the Setup Guide and redo the setup process.

First, try using the Wi-Fi Connection Assistant software (available for Windows and macOS) to diagnose and potentially repair the connection. You can download and install it from the Canon website (refer to “Checking Printer Connection Status Using Wi-Fi Connection Assistant”).

If the Wi-Fi Connection Assistant doesn’t resolve the issue or you still need the key:

• Check your wireless router’s settings. The network key (password) is configured on the router itself.

• Consult the instruction manual provided with your wireless router for information on finding or resetting the password.

• Contact the manufacturer of your wireless router for assistance.

• Ensure your computer can communicate with the wireless router, which confirms basic network connectivity.

See also: “Where can I find my wireless router’s SSID and Key (Password)?” and “How do I set the encryption key during setup?”

During the network setup process, when prompted for security settings:

1. Select an encryption method that includes WPA2 (e.g., WPA2-PSK, WPA/WPA2-PSK). Note that some newer routers may default to WPA3; ensure compatibility or adjust settings as needed.

2. Enter the Wi-Fi password (also known as the network key, passphrase, or pre-shared key) that is configured on your wireless router.

3. The dynamic encryption type, typically AES (secure encryption), is usually selected automatically when using WPA2/WPA3.

Important Considerations:

• Ensure your computer, printer, and wireless router all use the identical authentication method (e.g., WPA2-PSK), Wi-Fi password, and dynamic encryption type (usually AES).

• Make sure your computer can communicate with the wireless router using the selected security settings. Consult your router’s manual or manufacturer for details on its settings.

• For information on the specific secure encryption methods supported by this printer, refer to the “Network Specifications”.

• If configuring for an enterprise environment using IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise), you will also need to configure the authentication (Radius) server. Contact your network administrator for assistance.

The location where the SSID (network name) and Key (password or passphrase) are written varies depending on the wireless router manufacturer and model. Check the following places:

• Router Label: Often, there is a sticker on the bottom or back of the router itself that lists the default SSID and password.

• Router Manual: The instruction manual provided with your wireless router should contain information about default settings and how to access the router’s configuration interface.

• Manufacturer’s Website: The support section of your router manufacturer’s website may have documentation or FAQs.

• Router Configuration Interface: If you can log in to your router’s web-based setup page (usually via a browser), you can view or change the wireless settings there.

Note:

• Some routers use slightly different SSIDs to distinguish between frequency bands (e.g., “MyNetwork_2.4GHz”, “MyNetwork_5GHz”), intended purpose (e.g., “MyNetwork_Guest”), or encryption type. Ensure you are using the correct SSID for your main network.

• For enterprise networks using IEEE802.1X/EAP, authentication is typically handled by a Radius server, and you would need credentials provided by your network administrator, not a standard password found on the router.

You can check the printer’s IP Address or MAC Address using one of the following methods:

• Printer’s Operation Panel: Navigate to the network settings menu on the printer’s display. Select LAN settings to view the information.

• Print Network Settings: Print the network settings information sheet from the printer. This sheet contains detailed network configuration, including IP and MAC addresses. Refer to “Printing Network Settings” for instructions.

• Canon Wi-Fi Connection Assistant (Windows): If you have this software installed on your Windows computer, you can use it to view network setting information on the computer screen.

Follow the instructions based on your operating system:

• For Windows:

1. Open the Command Prompt (you can search for “cmd” or “Command Prompt” from the Start menu).

2. Type the command `ipconfig /all` and press Enter.

3. Look through the output for your active network adapter (e.g., “Wireless LAN adapter Wi-Fi” or “Ethernet adapter Ethernet”). The IP Address (e.g., IPv4 Address) and MAC Address (Physical Address) will be listed under that adapter’s details. (Note: If your computer is not connected to a network, the IP Address might not appear).

• For macOS:

1. Open System Settings from the Apple menu.

2. Click Network in the sidebar.

3. Select the active network interface you are using (e.g., Wi-Fi or Ethernet). Ensure its status shows as “Connected”.

4. Click the “Details…” button next to the active connection.

5. The IP Address is typically shown in the TCP/IP tab.

6. To find the MAC Address, click the “Hardware” tab. The MAC address is listed there.

You can perform a “ping test” to check network communication between devices. You will need the IP address of the target device (the printer or the router).

• For Windows:

1. Open Command Prompt (search “cmd” from Start).

2. Type `ping XXX.XXX.XXX.XXX` (replace XXX.XXX.XXX.XXX with the IP address of the printer or router) and press Enter.

3. If communication is successful, you will see replies like: “Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255”.

4. If communication fails, you will see messages like: “Request timed out.”.

• For macOS:

1. Open Terminal (usually found in Applications > Utilities).

2. Type `ping -c3 XXX.XXX.XXX.XXX` (replace XXX.XXX.XXX.XXX with the IP address of the printer or router) and press Enter. The “-c3” sends 3 packets.

3. If communication is successful, you will see replies like: “64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms” and a summary like “3 packets transmitted, 3 packets received, 0% packet loss”.

4. If communication fails, the summary will show packet loss, e.g., “3 packets transmitted, 0 packets received, 100% packet loss”.

You can test communication from your computer to the printer’s IP address and from your computer to the router’s IP address (often called the Default Gateway).

You can check the printer’s current network settings using one of these methods:

• Display on the operation panel: Access the printer’s menu system via the operation panel and navigate to the network settings or LAN settings section.

• Print the network settings: Use the printer’s menu to find an option to print a network configuration page or network settings information sheet. Refer to “Printing Network Settings” for detailed steps.

You can initialize the network settings using the printer’s operation panel.

Navigate through the printer’s menu: Typically, this involves going to Settings > Printer settings > Reset settings > Reset LAN settings or Reset all.

Refer to the “Reset settings” guide for the specific menu path on your printer model.

Important: Initializing the LAN settings erases all network configurations (Wi-Fi connection, IP address, etc.). Printing or scanning from a computer over the network will become impossible until you set up the network connection again. After restoring defaults, refer to the “Setup Guide” to redo the network setup.

Check if the Wi-Fi icon or antenna symbol is displayed on your smartphone or tablet’s status bar. (The PDF provides visual examples for iOS and Android).

If the Wi-Fi symbol is not displayed, it means your device’s wireless function is disabled.

You need to:

1. Enable the Wi-Fi function on your device.

2. Connect the device to your wireless router’s network.

For detailed steps on enabling Wi-Fi and connecting to a network, please refer to your smartphone or tablet’s instruction manual or visit the manufacturer’s website.

Note: Setting up the printer’s wireless connection using a computer first can sometimes make the subsequent setup on your smartphone/tablet easier.

You can find the SSID (Wireless Router Network Name) your device is currently connected to within the Wi-Fi settings screen of your smartphone or tablet.

• iOS device (Example): Go to Settings > Wi-Fi. The network name with a checkmark next to it is the one you are connected to.

• Android device (Example): Go to Settings > Wi-Fi (or Network & Internet > Wi-Fi). The network listed as “Connected” is the one you are using.

For specific instructions on accessing the Wi-Fi settings screen on your particular device, refer to its instruction manual or visit the manufacturer’s website.

Important: For printing, ensure that both your printer and your smartphone/tablet are connected to the *same* wireless router network (SSID).

Check 1: Press the ON button on the printer. Refer to “Turning the Printer On and Off”.

Check 2: Ensure the power cord is securely plugged into both the printer and a working electrical outlet. Try turning the printer on again.

Check 3: Unplug the printer’s power cord from the electrical outlet. Wait for at least 3 minutes. Plug the power cord back in securely, and then try turning the printer on again.

If the printer still does not turn on after these steps, it may require service. Contact your nearest Canon service center to request a repair.

The printer might be set to turn off automatically after a certain period of inactivity. If this feature is enabled, the printer will power down by itself once the specified time has elapsed.

To disable the auto power off setting:

1. Select the “Various settings” icon on the printer’s HOME screen.

2. Select Printer settings.

3. Select Power control.

4. Select Use auto power control.

5. Select Auto power off.

6. Select Never.

This will disable the automatic power-off feature.

If your computer does not recognize the printer connected via USB, try the following steps:

Check 1: Printer Power

• Make sure the printer is turned on.

Check 2: USB Cable Connection

• Unplug the USB cable from both the printer and the computer.

• Check the orientation of the “Type-B” connector (the squarish end) and plug it securely into the USB port on the printer (located at the left side).

• Plug the other end of the USB cable securely into a USB port on your computer.

• For details on the cable, refer to the instruction manual supplied with the USB cable.

Check 3: Bidirectional Support (Windows)

• Open the Printer Properties dialog box (refer to “Opening Printer Driver’s Setup Screen”).

• Go to the “Ports” tab.

• Ensure that the “Enable bidirectional support” checkbox is selected for the printer’s port. If not, select it and click Apply/OK.

Check 4: Initialize Printer Settings

• Reset the printer’s settings to default. On the printer’s HOME screen, navigate to Various settings > Printer settings > Reset settings > Reset all. (Refer to “Reset settings”).

• After initializing, you will need to redo the setup process using the Setup Guide.

If the printer is still not recognized, consider trying a different USB cable or a different USB port on the computer.

Even if the USB connection is recognized, you might encounter issues like slow printing, Hi-Speed USB connection not working, or messages like “This device can perform faster” (Windows). Check the following:

Ensure Your System Supports Hi-Speed USB:

• USB Port: Does the USB port on your computer support Hi-Speed USB (USB 2.0)? Older ports might only support Full-Speed or Low-Speed.

• USB Cable: Are you using a USB cable certified for Hi-Speed USB? Ensure it’s the correct type for your printer (check the shape of the printer’s USB port – see “What Is USB cable?”). We recommend using a certified cable no longer than 10 feet / 3 meters.

• USB Hub (if used): If you are connecting through a USB hub, does the hub support Hi-Speed USB? Try connecting the printer directly to the computer’s USB port to rule out hub issues.

• USB Driver: Is the Hi-Speed USB driver on your computer working properly? Ensure you have the latest driver installed for your computer’s USB host controller, if necessary.

Note: If your computer system (port, cable, hub, or driver) does not support Hi-Speed USB, the printer will operate at the slower Full-Speed or Low-Speed standard. The printer will function correctly, but printing speed may be reduced due to the slower communication speed.

Important: For more detailed information regarding the specifications of your computer, USB cable, or USB hub, please contact their respective manufacturers.

Check the status of the printer’s ON lamp:

• If the ON lamp is off: The printer is not powered on. Ensure the power cord is securely connected to both the printer and a working outlet, then press the ON button. Refer to “Turning the Printer On and Off”.

• If the ON lamp is lit: The LCD may simply be in screen-saver mode due to inactivity. Press any button on the printer’s operation panel to wake the screen up.

If the Printer Status Monitor window isn’t appearing, check these two things:

Check 1: Is the status monitor enabled?

1. Open the Printer Driver Printing Preferences window (refer to “Opening Printer Driver’s Setup Screen”).

2. Go to the Maintenance tab and click “View Printer Status”.

3. In the Printer Status Monitor window that opens, click the “Option” menu.

4. Make sure “Enable Status Monitor” is selected (checked). If it’s not, click it to enable it.

Check 2: Have all Windows Updates been applied?

• If necessary Windows Updates have not been applied on your computer, the printer status monitor screen might not display correctly. Ensure your Windows operating system is fully updated by applying all available updates.

This indicates that the newly replaced maintenance cartridge was not recognized properly by the printer.

To resolve this:

1. Remove the maintenance cartridge you just installed.

2. Reinsert the maintenance cartridge again, ensuring it is seated firmly and correctly.

Refer to “Replacing the Maintenance Cartridge” for detailed instructions.

A warning message (e.g., “Calibration may have failed.”) might appear during color calibration, when creating a calibration target, or you might see errors in the print result on a calibrated sheet. In these cases, you should perform the color calibration again or create a new color calibration target.

Before retrying, please check the following:

• Ensure the print head nozzles are not blocked (perform a nozzle check if necessary).

• Make sure the paper being used is not curled or bent.

• Verify that the paper is loaded correctly in the printer.

• Confirm that the paper settings (type and size) are specified correctly in the printer driver or calibration software.

• Ensure the paper size being used is compatible with the color calibration function.

Refer to “Performing Color Calibration” for more details on the process and compatible settings.

Refer to the instructions provided in the “Firmware update” section of the printer’s documentation or online support materials for the specific steps on how to check for and install firmware updates for your model.

If the printer driver did not install correctly on your Windows PC, follow these steps:

1. Apply Windows Updates: First, ensure that all available Windows Updates have been applied to your computer. If not, run Windows Update and install all pending updates.

2. Uninstall Existing Driver (if present):

• Open the Apps settings screen:

• For Windows 11: Go to Settings > Apps > Apps & features.

• For Windows 10: Go to Settings > Apps.

• Look through the list for an entry named “Canon XXX series Driver” or “Canon XXX series Printer Driver” (where XXX is your printer model name).

• If you find such an entry for the printer you want to install, select it and uninstall it.

• If you do not find the entry, proceed to the next step.

3. Restart Computer: Restart your computer. Important: Make sure to choose “Restart” and not “Shut down”.

4. Install Latest Driver: After the computer restarts, download the latest printer driver specifically for your model from the official Canon website and run the installation process again.

1. Download the latest printer driver for your specific printer model from the official Canon download page website in advance.

2. Once the download is complete, run the downloaded installer file.

3. Follow the on-screen instructions provided by the installer. This process will typically overwrite the existing driver and install the new version.

Note: Updating the printer driver using this method does not affect the network settings already configured on the printer itself. The printer can continue to be used on the network without needing to redo the network setup.

The function to send usage information is controlled separately for the printer itself, the computer (Windows/macOS), and the smartphone/tablet app (Canon PRINT). You need to disable it on each device/platform where it’s enabled.

Important: Ensure the device you are configuring is connected to the Internet before changing the setting. It may take some time for your choice to be reflected.

For Windows:

1. Make sure the computer is connected to the Internet.

2. Start the printer setup procedure (refer to “Set Up”).

3. On the Start Setup screen, click “Setting Up Your New Printer”.

4. Proceed through the setup screens until you reach the license agreement screen titled “For using services related to Canon product”.

5. Click “Do not agree”. A warning screen will appear.

6. Click “OK” on the warning screen.

7. Continue and complete the setup procedure according to the on-screen instructions.

8. If the license agreement screen appears again at a later time, click “Do not agree” again.

For macOS:

1. Make sure the computer is connected to the Internet.

2. Start the printer setup procedure (refer to “Set Up”).

3. On the Start Setup screen, click “Setting Up Your New Printer”.

4. Proceed through the setup screens until you reach the license agreement screen titled “For using services related to Canon product”.

5. Click “Do not agree”. A warning screen will appear.

6. Click “OK” on the warning screen.

7. Continue and complete the setup procedure according to the on-screen instructions.

8. If the license agreement screen appears again at a later time, click “Do not agree” again.

For Smartphone/Tablet App (Canon PRINT):

1. Check that the printer is turned on.

2. Start the Canon PRINT app.

3. Tap “Menu” (usually in the lower right).

4. Tap “About”.

5. Tap “Settings for Data Sending”. The relevant screen appears.

6. Read the message, then unselect the “Agree” option for the items you wish to stop sending data for. Tap “OK”. (If you unselect the first item, a warning appears; tap OK). This disables data sending *from the app*.

7. To disable data sending *from the printer* via the app:

a. Tap “Home” (lower left).

b. Make sure the correct printer is selected.

c. Tap the printer icon.

d. Tap “Settings for Data Sending”.

e. Unselect the “Agree” option for the items you want to stop sending printer data for. Tap “OK”. (Again, a warning may appear if the first item is unselected; tap OK).

Note: Do not turn off the printer while changing settings via the app. If multiple devices (computers, smartphones) are connected to the printer, you must disable the function on all of them to completely stop sending usage information, as it will continue if enabled on even one device.

When you install or launch the printer setup application (Master Setup) on your Windows PC, a User Account Control (UAC) prompt may appear asking for permission to make changes to your device. To proceed, you need to provide administrator credentials.

You must enter the username and password for a **local administrator account** on that PC.

• This is often different from your everyday user account username and password.

• If you do not know the administrator account credentials, you will need to contact the administrator of your PC (this might be you if it’s your personal computer, or your IT department if it’s a work computer).

If your printer is already connected to your network (e.g., via Wi-Fi to your router) and you want to enable printing from an additional computer or mobile device, you need to run the setup software on that new device.

Download and run the appropriate setup software or app for your device’s operating system:

• For Windows PC: Follow the instructions for “Connecting to a Computer”.

• For macOS: Follow the instructions for “Connecting to a Computer”.

• For smartphone/tablet: Follow the instructions for “Connecting to a Smartphone” (usually involves installing the Canon PRINT app and adding the printer).

The setup process on the new device will detect the printer on the network and install the necessary drivers or configure the connection.

You can install the printer driver using removable media like a USB flash drive or SD card.

1. Download the Driver: Using a different computer that *does* have an internet connection, go to the official Canon website and download the correct printer driver for your printer model and Windows version.

2. Transfer the Driver: Save the downloaded driver file onto a USB flash drive, SD card, or other removable media.

3. Move to Offline PC: Safely eject the removable media from the online computer and insert it into the PC that does not have a network connection.

4. Install the Driver: Copy the driver file from the removable media to the offline PC’s hard drive (e.g., the Desktop or Downloads folder). Run the driver installer file and follow the on-screen instructions to complete the installation. You will likely need to connect the printer via USB when prompted by the installer.

You can download the official Canon PRINT Inkjet/SELPHY app from your device’s app store:

• For iOS devices (iPhone, iPad): Search for “Canon PRINT” on the Apple App Store.

• For Android devices: Search for “Canon PRINT” on the Google Play Store.

Download and install the app provided by Canon Inc.

Additional Printing Options:

• iOS devices also support native printing via AirPrint without needing the app for basic printing tasks (refer to “Printing from iOS Device (AirPrint)”).

• Android devices can use the Canon Print Service plugin for printing directly from supported apps (refer to “Canon Print Service”).

If your printer is not printing, check the following potential causes:

Check 1: Printer Power

• Ensure the printer is turned on. Check the power cord connection and press the ON button if necessary.

Check 2: Connection to Computer

• USB Cable: If using USB, ensure the cable is securely connected to both the printer and the computer. Try a different USB port on the computer. If using a USB hub, connect directly to the computer. Consider trying a different USB cable.

• Network (Wi-Fi/Ethernet): If using a network connection, ensure the printer is correctly set up and connected to your network. Check the printer’s network status (e.g., Wi-Fi icon on LCD). You can use the Wi-Fi Connection Assistant (Windows/macOS) to diagnose issues. Refer to “Cannot Find Printer on Network”.

Check 3: Paper Settings Mismatch

• Verify that the paper size and type settings selected in the printer driver (or the application you are printing from) match the information registered for the paper loaded in the top feed or manual feed tray. An error message usually appears on the printer’s operation panel if there’s a mismatch. Follow the instructions on the panel.

Check 4: Print Queue

• If printing from a computer, check the print queue for any stuck or paused print jobs. Delete any unnecessary or failed print jobs (refer to “Deleting the Undesired Print Job” for Windows/macOS).

Check 5: Feed Slot Cover

• Ensure the feed slot cover (if applicable to your model) is closed. If open, close it slowly and press the OK button on the printer.

Check 6: Manual Feed Tray Position

• If using the manual feed tray, ensure it is in the paper feed position, not the paper jam clearing position. Return it to the feed position and press OK.

Check 7: Tank Cover

• Ensure the ink tank cover is closed.

Check 8: Media Type and Paper Size in Driver

• Double-check that the media type and paper size selected in the printer driver settings are appropriate for the loaded paper. Certain specialty papers (like Matte or Fine Art) require specific “Margin 25” paper size settings due to wide margins needed for printing. If you select these media types, ensure you also select a compatible paper size (e.g., A4 (Margin 25), Letter (Margin 25)). You might be able to override the safety margin in print options, but this could affect print quality.

Check 9: Correct Printer Driver Selected

• Make sure you have selected the correct printer driver for your printer model in the application’s print dialog box. Using a driver for a different printer will not work correctly.

• Ensure your printer is set as the default printer if needed (refer to “Default Printer Keeps Changing (Windows)”).

Check 10: Large Data File (Windows)

• Printing very large files (e.g., high-resolution photos) can take a long time to process before printing starts. If it takes excessively long, try enabling the “Prevention of Print Data Loss” option in the printer driver’s Print Options (note: this may slightly reduce print quality; turn it off after printing).

Check 11: Restart Computer

• If printing from a computer, try restarting the computer (use “Restart”, not “Shut down” for Windows) and then attempt printing again.

Printing might stop for several reasons:

Check 1: Out of Paper

• Make sure paper is loaded in the selected paper source. Load paper if necessary.

Check 2: Processing Large Data

• Documents with many large photographs or complex illustrations require significant processing time by both the computer and the printer. It might appear that printing has stopped, but the printer is likely still processing the data. Wait for the process to complete.

• Printing documents requiring a lot of ink (like photos) on successive sheets of plain paper might cause the printer to pause temporarily between pages, possibly to allow ink to dry or manage resources. Wait for printing to resume.

Check 3: Continuous Printing / Overheating

• If the printer has been printing continuously for a long period, the print head or internal components might start to overheat. As a safety measure, the printer may pause printing (often at a line break) for a period to cool down and then automatically resume.

• In this case, simply wait without doing anything. If printing does not resume after a reasonable time, turn the printer off, let it rest for a while, turn it back on, and check if printing is possible.

• Caution: The print head and the area around it can become extremely hot during operation. Never touch the print head or nearby internal components.

Starting with Windows 10, Windows introduced a feature that can automatically manage your default printer, setting it to the one you used most recently at your current location. If you prefer to manually set a fixed default printer, you need to disable this feature.

For Windows 11:

1. Open Windows Settings.

2. Go to Bluetooth & devices > Printers & scanners.

3. Find the setting named “Let Windows manage my default printer” and turn the toggle switch OFF.

4. Click on the name of the printer you want to set as the permanent default.

5. Click the “Set as default” button that appears at the top.

For Windows 10:

1. Open Windows Settings.

2. Go to Devices > Printers & scanners.

3. Find the checkbox labeled “Let Windows manage my default printer” and make sure it is UNCHECKED.

4. Click on the name of the printer you want to set as the permanent default.

5. Click the “Manage” button.

6. On the next screen, click the “Set as default” button.

Once set manually with the Windows management feature turned off, your chosen printer should remain the default.

If your printer shows as “Offline” in Windows or cannot communicate, try these steps:

1. Check Connection:

• USB: Ensure the USB cable is securely connected and the printer is recognized by the computer (appears in Devices and Printers or Printers & scanners).

• Wi-Fi: Ensure the Wi-Fi icon ((p)) is displayed on the printer’s LCD, indicating it’s connected to the network.

2. Restart Printer: Turn the printer off, wait a few seconds, and turn it back on again.

3. Check Printer Driver Name and Default Status:

• Go to Windows Settings > Devices (or Bluetooth & devices) > Printers & scanners.

• Verify that the name of the printer listed matches your printer model.

• Ensure the correct printer is set as the default printer (Refer to “Why does my default printer keep changing? (Windows)” if needed).

4. Check ‘Use Printer Offline’ Setting:

• Open the print queue for your printer:

• Windows 11: In Printers & scanners, click your printer name > Open print queue.

• Windows 10: In Printers & scanners, click your printer name > Manage > Open print queue.

• In the Print Queue window, click the “Printer” menu.

• Make sure “Use Printer Offline” is **NOT** checked. If it is checked, click it to uncheck it.

5. Use Wi-Fi Connection Assistant (for Wi-Fi connections):

• Download, install, and run the Wi-Fi Connection Assistant tool from Canon’s website. It can diagnose and repair network connection issues.

6. Reinstall Printer Driver:

• If the driver is old or corrupted, it can cause communication problems. Uninstall the current printer driver completely, then download the latest version from Canon’s website and reinstall it.

7. Restart Computer:

• Sometimes a simple computer restart can resolve temporary communication glitches. Choose “Restart” (not “Shut down”).

Try printing after each step that involves making a change.

For the Canon IJ Status Monitor to display ink levels and other printer information, it needs to establish two-way communication with the printer.

You need to ensure that bidirectional support is enabled in the printer driver settings:

1. Open the Printer Properties dialog box for your printer (refer to “Opening Printer Driver’s Setup Screen”).

2. Navigate to the “Ports” tab.

3. Select the port your printer is using.

4. Make sure the checkbox labeled “Enable bidirectional support” is checked.

5. Click “Apply” or “OK”.

Once bidirectional support is enabled, the Status Monitor should be able to communicate with the printer and display the ink levels.

Follow the procedure based on where the paper is jammed. If the paper tears, ensure all pieces are removed.

General Tip: If paper jams during printing, press the printer’s Stop button to cancel the print job before attempting removal or turning off the printer.

If Jammed in the Top Feed:

1. Slowly pull the jammed paper out, either from the paper output slot or the top feed, whichever is easier. Hold the paper firmly with your hands and pull slowly to avoid tearing.

2. If the paper won’t move or tears, proceed to the “If Jammed Inside the Printer” steps below.

3. After removing the paper, reload paper correctly and press the printer’s OK button to clear the error. Reprint the page if it didn’t print correctly.

If Jammed in the Manual Feed Tray:

1. Press the Paper Jam Clearing button on the printer and set the manual feed tray to the paper jam clearing position.

2. Slowly pull the jammed paper out from the paper output slot or the manual feed tray. Pull gently to avoid tearing.

3. If the paper won’t move or tears, proceed to the “If Jammed Inside the Printer” steps below.

4. Return the manual feed tray to its original (paper feed) position.

5. Reload paper (one sheet at a time for manual feed) and press the printer’s OK button. Reprint if necessary.

If Jammed Inside the Printer (or if paper tore):

1. Turn off the printer and unplug the power cord.

2. Open the top cover.

3. Important: Do not touch the clear film (A) or the white belt (B) inside the printer, as scratching or soiling them can damage the printer.

4. Check if paper is under the print head holder. If it is, gently slide the print head holder to the far right or left (whichever provides better access) by holding the top of the holder.

5. Hold the jammed paper firmly with both hands.

6. Slowly pull the paper out at an angle of about 45 degrees to prevent tearing.

7. Carefully check for and remove any torn pieces of paper remaining inside the printer, including under the print head holder and in the empty spaces on the left and right sides (C).

8. Once all paper fragments are removed, close the top cover.

9. Plug the power cord back in and turn on the printer. All print jobs in the queue will have been canceled, so you will need to reprint.

After Removing Jam:

• Ensure you reload the correct type of paper and load it properly.

• If the paper jam message reappears after clearing the jam and pressing OK, check carefully inside the printer again for any remaining small pieces of paper.

If you cannot resolve the paper jam using these steps, contact your Canon dealer or service center for assistance.

If the printer isn’t picking up paper, feeding it correctly, or displays a “No Paper” error even when paper is loaded, check these points:

Check 1: Paper Loaded Correctly

• Ensure paper is loaded in the correct tray (Top Feed or Manual Feed Tray) according to the print settings.

• Refer to “Loading Paper in the Top Feed” or “Loading Paper in the Manual Feed Tray”.

Check 2: Paper Loading Practices

• Multiple Sheets: When loading 2 or more sheets (in the top feed), fan the edges of the stack before loading. Align the edges neatly.

• Load Limit: Do not exceed the paper load limit for the tray. Depending on paper type and environmental conditions (temperature/humidity), you may need to load less than the maximum (e.g., less than half the limit).

• Orientation: Always load paper in portrait orientation, regardless of how the document will be printed.

• Manual Feed Tray: Load only one sheet at a time. Wait for the current sheet to finish printing before setting the next one for continuous printing.

Check 3: Paper Condition

• Is the paper too thick, too thin, or significantly curled? Ensure the media type is supported (refer to “Media Types You Can Use”). If curled, try flattening it before loading.

Check 4: Postcards

• Curled postcards might not feed properly. Load Japanese postcards with the postcode column facing downward.

Check 5: Paper Source Setting

• Verify that the paper source selected in the printer driver (Windows/macOS) or application matches the tray where you loaded the paper. (Refer to “Switching the Paper Source to Match the Purpose”).

Check 6: Paper Weight

• Confirm the paper weight is suitable for use with this printer (refer to “Media Types You Can Use”).

Check 7: Foreign Objects

• Carefully inspect the top feed and manual feed tray for any foreign objects (e.g., paper clips, small debris). If found, turn off the printer, unplug it, and remove the object. Also ensure the feed slot cover (if applicable) is closed.

Check 8: Clean Paper Feed Rollers

• Dirty feed rollers can cause paper pick-up issues. Clean the paper feed rollers following the procedure in “Cleaning Paper Feed Rollers”. (Note: Cleaning abrades the rollers, so perform this only when necessary).

If these checks do not resolve the problem, contact your Canon dealer or service center.

This usually happens when the paper source setting within the application software you are printing from overrides the setting specified in the Printer Driver.

To resolve this:

1. Check Application Settings: Look for a paper source or tray selection setting within the print dialog or page setup options of the application software you are using. Change this setting to match the paper source you selected in the Printer Driver.

OR

2. Override Application Setting in Driver:

• Open the Printer Driver properties.

• Go to the “Page Setup” tab.

• Click the “Print Options” button.

• In the Print Options dialog, find and select the checkbox for “Disable the paper source setting of the application software”.

• Click OK.

When the settings are inconsistent, the application software’s setting typically takes precedence unless you explicitly disable it in the driver as described in step 2. For more details, refer to the “Page Setup Tab Description” in the driver help.

If there is no paper jam indicated (no support code displayed), but paper is not feeding into the printer or not coming out correctly, check the following:

Check 1: Output Slot Blockage

• Look at the paper output slot. Is there anything blocking it, like already printed pages, an object, or is the output tray not opened properly?

Check 2: Foreign Objects in Feed Trays

• Carefully check the top feed tray and the manual feed tray (if applicable) for any foreign objects (e.g., paper clips, staples, dust, small items). If you find anything, turn off the printer, unplug the power cord, and remove the object.

• Ensure the feed slot cover (if your model has one) is closed.

Check 3: Paper Curl

• Is the paper excessively curled? Try to flatten the paper before loading it.

Check 4: Paper Loading Orientation

• Ensure the paper is loaded in the correct orientation (Portrait – A). Loading paper in landscape orientation (B) can cause feeding problems or jams. Refer to the paper loading instructions for your printer.

For detailed information about the specific types, sizes, and weights of paper that are compatible with this printer, please refer to the section titled “Media Types You Can Use” in the printer’s documentation or online manual.

If ink is not coming out during printing (e.g., blank pages, missing colors), perform these checks:

Check 1: Check Ink Levels

• Verify the remaining ink levels for all colors. Refill any tanks that are low or empty. Refer to “Checking Ink Level”.

Check 2: Check for Clogged Nozzles

• The print head nozzles might be clogged. Print a nozzle check pattern to assess the nozzle status. If the pattern shows gaps or missing lines, perform print head cleaning. Refer to “Checking for Nozzle Clogging”.

Check 3: Correct Printer Driver Selected

• Ensure that you have selected the correct printer driver for your printer model in the application’s print dialog. Try printing again using the correct driver.

If none of the above checks resolve the issue, there might be a malfunction with the printer. Contact your Canon dealer or service center for assistance.

Several factors can contribute to ink consumption:

Check 1: Printing Full-Color Materials

• Printing documents with large areas of solid color, such as photos or graphics-heavy pages, naturally uses a significant amount of ink. This is normal operation and does not indicate a problem.

Check 2: Frequent System Cleaning

• The “System Cleaning” maintenance function uses a considerable amount of ink to flush the print head system. While necessary in certain situations, performing it frequently will consume ink rapidly. It is generally recommended only when necessary, such as after transporting the printer, after a long period of non-use, or if there are persistent print head issues not resolved by regular cleaning.

Check 3: Initial Installation

• When using the printer for the very first time, or after transporting it, the printer performs an initial setup process where ink from the tanks is used to fill the ink delivery system and print head. This initial fill consumes more ink than subsequent printing, causing the remaining ink level to drop noticeably. This is a normal part of the setup and does not indicate excessive consumption during regular use.

Check 4: Print Head Nozzle Clogging

• If print head nozzles are partially clogged, the printer might try to compensate, potentially using more ink, or you might perform more cleaning cycles trying to fix print quality issues, which consumes ink. Check the nozzle status by printing a nozzle check pattern and perform cleaning if needed. Refer to “Checking for Nozzle Clogging”.

Cause: Support Code 1000 indicates that either there is no paper loaded in the top feed, or the paper is not loaded properly in the top feed.

What to Do:

1. Load paper correctly into the top feed. Ensure the paper guides are aligned with the edges of the paper stack.

2. Follow the instructions displayed on the printer’s operation panel (usually involves pressing the OK button) to clear the error.

3. If you suspect a foreign object might be obstructing the feed path, refer to Check 1 in “What to Do If Paper Is Not Fed/Output Normally” for guidance on checking and removing obstructions.

Refer to “Loading Paper in the Top Feed” for detailed paper loading instructions.

Cause: Support Code 1006 means that either there is no paper in the manual feed tray, or the paper is not loaded properly in the manual feed tray.

What to Do:

1. Load one sheet of suitable paper correctly into the manual feed tray. Ensure the paper guides are aligned with the edges of the paper.

2. Press the printer’s OK button to clear the message and proceed with printing (if continuing the print job).

Notes:

• Refer to “Loading Paper in the Manual Feed Tray” for details on compatible paper and loading procedures.

• If you were in the middle of printing and want to cancel, press the printer’s Stop button.

• To continue printing multiple pages from the manual feed tray, wait for the current sheet to finish printing completely before loading the next sheet.

Cause: Support Code 1062 indicates that the paper size setting configured in the printer driver or on the printer itself does not match the size of the paper that is actually loaded in the selected paper source.

What to Do:

1. Press the printer’s Stop button to cancel the current print job and clear the error message.

2. Take the appropriate corrective action based on how you were printing:

• Printing from Windows (using printer driver):

a. Load paper that matches the “Paper Size” selected on the “Page Setup” tab of the printer driver.

b. Retry printing.

c. If the error persists even with matching paper: You can temporarily disable the printer’s paper width detection. Open “Custom Settings” on the “Maintenance” tab of the printer driver, and check the box for “Disables paper width detection when printing from computer” (set to ON). Note: Remember to uncheck this box (set back to OFF) after you finish printing, as disabling detection can lead to printing off the edge of the paper if incorrect sizes are loaded later.

• Printing from macOS (using printer driver):

a. Load paper that matches the “Paper Size” selected in the Page Setup or Print dialog.

b. Retry printing.

c. If the error persists even with matching paper: Open Canon IJ Printer Utility2, select “Custom Settings”, and check the box for “Disable paper width detection when printing from computer”. Note: Clear this check box after printing is complete.

• Printing by other methods (e.g., from mobile, cloud, printer panel):

a. Ensure the paper size and paper type information registered on the printer itself accurately reflects the paper loaded in the tray. Correct the registered information if necessary (refer to “Register Paper Information”).

b. Retry printing.

c. If the error persists even after correcting registered info: Set the printer not to detect the paper width for the specific paper type loaded. On the printer’s HOME screen, navigate to Various settings > Printer settings > Paper-related settings > Advanced paper settings, select the loaded paper type, and set “Detect paper width” to OFF. Note: Change this setting back after printing.

Cause: Support Code 1200 means the top cover of the printer is open.

What to Do: Close the top cover securely and wait a moment for the printer to recognize it’s closed. Always ensure the top cover is closed after performing tasks like replacing the print head.

Cause: Support Code 1201 indicates that the ink tank cover is open.

What to Do: Close the ink tank cover securely.

Cause: Support Code 1204 means the maintenance cover is open.

What to Do: Close the maintenance cover securely and wait for a moment.

Cause: Support Code 1205 indicates that the ink tank cover is open.

What to Do: Close the ink tank cover securely and wait for a moment.

Cause: Support Code 1206 means the maintenance cover is open.

What to Do: Close the maintenance cover securely and press the printer’s OK button to clear the error.

Cause: Support Code 1207 indicates that the ink tank cover is open.

What to Do: Close the ink tank cover securely and wait for a moment.

Cause: Support Code 1208 means the maintenance cover is open.

What to Do: Close the maintenance cover securely and wait for a moment.

Cause: Support Code 1209 means the maintenance cover is open.

What to Do: Close the maintenance cover securely and press the printer’s OK button to clear the error.

Cause: Support Code 1250 indicates that the paper output tray is closed.

What to Do: Open the paper output tray so that printed pages can be ejected correctly.

Cause: Support Code 1261 means the manual feed tray is currently set to the paper jam clearing position.

What to Do: Return the manual feed tray to the normal paper feed position, and then press the printer’s OK button to dismiss the error message.

Cause: Support Code 1293 indicates that the ink tank cover is open.

What to Do: Close the ink tank cover securely.

Cause: Support Code 1300 indicates that paper has jammed inside the printer during printing.

What to Do:

1. Carefully remove the jammed paper. Follow the instructions based on where the paper is jammed (top feed, manual feed, or inside the printer). Refer to “What to Do When Paper Is Jammed”. Ensure all torn pieces are removed.

2. Reload paper correctly.

3. Press the printer’s OK button.

The printer should resume printing. If the page didn’t print correctly due to the jam, reprint it. Note: If you had to turn off the printer to remove the jam, any jobs in the print queue were canceled and will need to be sent again.

If the error appears again shortly after clearing the jam, the printer might be damaged. Contact a Canon customer service center.

Cause: Support Code 1340 means the printer is not placed properly, and its body might be floating or tilted. The printer has an ink supply stopper on its bottom that activates to prevent ink leakage if it detects the body is not level or properly supported.

What to Do:

1. Place the printer on a hard, flat, and stable surface (like a sturdy table) where the ink supply stopper on the bottom is properly grounded and the printer body is level.

2. Press the printer’s OK button to dismiss the error after placing the printer correctly.

Important: You may not be able to dismiss the error if the printer is placed on surfaces like:

• Flexible desks, rolling carts (wagons), etc.

• Soft mats, carpeted floors, etc.

• Perforated shelves or surfaces with holes.

• Uneven surfaces or locations with a step or significant incline.

Cause: Support Code 1401 indicates that the printer failed to recognize the print head correctly.

What to Do:

1. Open the top cover of the printer.

2. Carefully reattach the print head, ensuring it is seated properly. Refer to “Replacing the Print Head” for detailed instructions.

3. Close the top cover.

If reattaching the print head does not resolve the problem, the print head or printer may require service. Contact your nearest Canon service center to request a repair.

Cause: Support Code 1403 indicates that the printer failed to recognize the print head.

What to Do:

1. Open the top cover of the printer.

2. Remove and then reinstall the print head, making sure it is installed correctly and securely. Refer to “Replacing the Print Head” for detailed instructions.

3. Close the top cover.

If reinstalling the print head does not solve the problem, the print head or printer might need service. Contact your nearest Canon service center to request a repair.

Cause: Print head may be damaged.

What to Do:

Open the top cover and reinstall the print head.

Refer to instructions for Replacing the Print Head.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Cause: Print head error may occur.

What to Do:

Turn off the printer and turn it back on.

If the error is still not resolved, the print head may be damaged.

The print head needs to be replaced.

Refer to instructions for Replacing the Print Head.

Cause: There is a problem with the print head.

What to Do:

Open the top cover and reinstall the print head.

Refer to instructions for Replacing the Print Head.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Cause: Failed to recognize print head.

What to Do:

Open the top cover and reinstall the print head.

Refer to instructions for Replacing the Print Head.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Cause: There is a problem with the print head.

What to Do:

Turn off the power, wait a moment, and then turn it back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Cause: Cannot install a print head that was installed on a different printer.

What to Do:

Install an appropriate print head, and then close the top cover.

Cause: Printer error has occurred (140E). An error occurred while communicating via wireless direct or while in standby (3447, 495A).

What to Do:

For 140E: Turn the printer off and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.

For 3447, 495A: Press the printer’s OK button to cancel the error (3447 only). Turn off the printer and turn it back on.

Cause: There is a problem with the print head.

What to Do:

Press the printer’s OK button, and then replace the current print head with a new one.

Refer to instructions for Replacing the Print Head.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Cause: The ink tank cannot be recognized.

What to Do:

Check the color of the ink tank that cannot be recognized.

Open the ink cover, remove the ink tank, and then reinstall it.

If the error is not resolved, replace the ink tank.

Refer to instructions for Replacing Ink Tanks.

Cause: Print head is not compatible with this printer.

What to Do:

Install an appropriate print head.

Cause: Print head nozzles are clogged.

What to Do:

Press the printer’s OK button, and then clean the print head.

Refer to instructions for Cleaning the Print Head.

Cause: Maintenance cartridge cannot be recognized properly.

What to Do:

Remove the maintenance cartridge, and then reinstall it.

If the error is not resolved, install the proper maintenance cartridge and press the printer’s OK button.

Cause: The ink is running low.

What to Do:

Prepare a new ink tank.

Cause: A genuine Canon ink tank with a history of past use has been detected.

What to Do:

To dismiss the message, press the printer’s OK button.

Cause: A genuine Canon ink tank has been inserted.

What to Do:

To dismiss the message, press the printer’s OK button.

Cause: The ink in the ink tank has run out.

What to Do:

Replace the ink tank.

Refer to instructions for Replacing Ink Tanks.

Cause: Printer setup is not completed.

What to Do:

Proceed with printer setup according to the message displayed on the printer’s LCD.

If this error occurs while operating the printer from a smartphone / tablet, complete the printer setup and then operate again.

Cause: Ink tank not inserted.

What to Do:

Insert the ink tank correctly, and proceed with printer setup.

Cause: Protective material or tape may still be attached to print head holder.

What to Do:

Open the top cover and make sure the protective material and tape have been removed from the print head holder.

If the protective material or tape is still there, remove it and close the top cover.

In the case of the first printer setup, select your printer name on the Set Up page, and follow the instructions.

Cause: If printing is continued, the ink may run out.

What to Do:

You are recommended to replace the ink tank.

If printing is in progress and you want to continue printing, press the printer’s OK button. Then printing can continue. In this case, if the ink runs out during printing, printing will be interrupted even if the paper is half-printed, and the paper will be ejected.

Cause: Ink tank not inserted.

What to Do:

Insert the ink tank correctly.

Refer to instructions for Replacing Ink Tanks.

Cause: More than one ink tank of the same color is installed.

What to Do:

Make sure the ink tanks are installed in the appropriate positions.

Cause: The ink tank cannot be recognized.

What to Do:

Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this printer.

Install the appropriate ink tank.

If you want to cancel printing, press the printer’s Stop button.

Cause: The maintenance cartridge is full. It needs to be replaced.

What to Do:

Replace the maintenance cartridge.

Refer to instructions for Replacing the Maintenance Cartridge.

Cause: The maintenance cartridge is not installed.

What to Do:

Install the maintenance cartridge and press the printer’s OK button.

Refer to instructions for Replacing the Maintenance Cartridge.

Cause: Incorrect type of maintenance cartridge.

What to Do:

Insert the correct maintenance cartridge.

Refer to instructions for Replacing the Maintenance Cartridge.

If this error continues to appear, contact your nearest Canon service center to request a repair.

Cause: The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank.

What to Do:

To print, you must replace the ink tank or disable the function for detecting the remaining ink level.

Refer to instructions for Replacing Ink Tanks.

To disable the function for detecting the remaining ink level, press and hold the printer’s Stop button for at least 5 seconds, and then release it.

By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank or by using non-genuine Canon ink.

Note: If the function for detecting the remaining ink level is disabled, the ink tank in gray is displayed on the LCD when checking the current ink level.

To report the counterfeit ink tank, access the Canon website from the Report Counterfeit link.

Cause: The ink has run out. Printing was interrupted and the paper was ejected because printing under the current condition may damage the printer.

What to Do:

Open the tank cover, and then replace the ink tank. Printing will restart from the next page.

Refer to instructions for Replacing Ink Tanks.

Cause: The remaining level of the ink cannot be correctly detected. An ink tank that was once empty is installed.

What to Do:

Replace the ink tank. Printing will restart.

Refer to instructions for Replacing Ink Tanks.

If you want to continue printing, you need to disable the function for detecting the remaining ink level.

To disable this function, press and hold the printer’s Stop button for at least 5 seconds, and then release it.

With this operation, disabling the function for detecting the remaining ink level is memorized.

Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks.

Cause: Joint lever is not closed properly.

What to Do:

Close the joint lever following the procedure below.

1. Open top cover.

2. Push joint lever securely.

Note: Push the joint lever until it clicks into place.

3. Close top cover.

Cause: Printer has detected that paper has been fed aligned to one side.

What to Do:

Load the paper into the center of the top feed or the manual feed tray, and then slide the paper guides to align with the both edges of the paper stack.

Press the printer’s OK button.

If this error still occurs even after printing again, set the printer not to detect the paper width using the operation panel, the printer driver, or Remote UI.

Note:

For more on setting printer not to detect the paper width using the operation panel, see Paper-related settings.

Depending on the type of paper, the printer may not detect the paper width.

If the top cover is opened while printing is in progress, the printer may not detect the paper width.

Cause: Printer cannot detect paper size.

What to Do:

Press the printer’s Stop button and retry printing.

If this error still occurs even after printing again, set the printer not to detect the paper width using the operation panel, the printer driver, or Remote UI.

Note:

For more on setting printer not to detect the paper width using the operation panel, see Paper-related settings.

Depending on the type of paper, the printer may not detect the paper width.

If the top cover is opened while printing is in progress, the printer may not detect the paper width.

Cause: Paper settings specified when printing do not match the paper information for the top feed registered on the printer.

Example Mismatch:

Paper settings specified on the printer driver when printing: Paper size: A4, Media type: Plain paper

Paper information for the top feed registered on the printer: Paper size: A3, Media type: Plain paper

What to Do:

Select Next on the printer’s LCD to display the action screen. Select the appropriate action:

Print with the loaded paper: Select this option to print on the loaded paper (e.g., A3) using the paper settings specified during printing (e.g., A4).

Replace the paper and print: Select this option to print after changing the paper in the top feed to match the print settings (e.g., replace A3 with A4). After changing the paper, register the new paper information on the printer.

Cancel print: Cancels printing. Select this if you want to change the paper settings specified when printing.

Note:

Refer to documentation for appropriate combinations of paper settings on the driver and printer registration.

Refer to “Register Paper Information” for instructions on registering paper information.

If you don’t know the correct paper size/type, press the Back button on the printer to see the required settings.

Depending on settings, some options may not be displayed.

Cause: Paper settings specified when printing do not match the paper information for the manual feed tray registered on the printer.

Example Mismatch:

Paper settings specified on the printer driver when printing: Paper size: A4, Media type: Plain paper

Paper information for the manual feed tray registered on the printer: Paper size: A3, Media type: Plain paper

What to Do:

Select Next on the printer’s LCD to display the action screen. Select the appropriate action:

Print with the loaded paper: Select this option to print on the loaded paper (e.g., A3) using the paper settings specified during printing (e.g., A4).

Replace the paper and print: Select this option to print after changing the paper in the manual feed tray to match the print settings (e.g., replace A3 with A4). After changing the paper, register the new paper information on the printer.

Cancel: Cancels printing. Select this if you want to change the paper settings specified when printing.

Note:

Refer to documentation for appropriate combinations of paper settings on the driver and printer registration.

Refer to “Register Paper Information” for instructions on registering paper information.

If you do not know the paper size/type to be loaded, press the printer’s Back button to see the required settings.

Depending on settings, some options may not be displayed.

Cause: Failure of automatic adjustment to straighten lines and colors may have occurred due to:

Print head nozzles are clogged.

Size of paper loaded is incorrect.

Paper output slot is exposed to strong light.

What to Do:

Press the printer’s OK button to cancel the error and take the corresponding actions below.

Check the print head condition by printing the nozzle check pattern.

Load the correct size paper and perform automatic print head alignment again.

Adjust your operating environment and/or the position of the printer so that the paper output slot is not exposed directly to strong light.

After carrying out the above actions, perform automatic adjustment to straighten lines and colors again.

If the error is still not resolved, press the printer’s OK button to cancel the error and perform manual adjustment to straighten lines and colors.

Refer to instructions for Manual Adjustment to Straighten Lines and Align Colors.

Cause: Failure of color calibration may have occurred due to:

Print head nozzles are clogged.

Paper is dirty or size of paper loaded is incorrect.

Paper output slot is exposed to strong light.

What to Do:

Press the printer’s OK button and take the corresponding actions below.

Check the print head condition by printing the nozzle check pattern. If there are missing lines or horizontal white streaks, clean the print head.

Load clean and correct size paper, and then perform the color calibration again.

Adjust your operating environment and/or the position of the printer so that the paper output slot is not exposed directly to strong light.

Cause: Cannot perform calibration.

What to Do:

Press the printer’s OK button, and then perform the calibration again.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Cause: Printing does not start correctly.

What to Do:

Press the printer’s OK button, and then restart printing.

Cause: The print head has not been calibrated.

What to Do:

Print Head Alignment – Auto is recommended.

Refer to instructions for Automatic Adjustment to Straighten Lines and Align Colors.

Note: This message will appear until Print Head Alignment – Auto is carried out.

Cause: The maintenance cartridge is almost full.

What to Do:

Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full.

Refer to instructions for Replacing the Maintenance Cartridge.

Cause: Media information cannot be recognized because the printer media information is corrupt.

What to Do:

Start the Media Configuration Tool, and then recover the media information.

Refer to the Media Configuration Tool Guide.

To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK.

Select and load the media information backup file.

If you do not have a media information backup file, contact your nearest Canon service center to request a repair.

Cause: Incorrect print data. Possible reasons include:

Illegal number of parameters (3310, 3311, 3318, 3319)

Required items omitted (3312)

Data out of range (3313)

Resolution value out of range (3314)

Compression method value out of range (3315)

Incorrect data formatting (color sequence, bit count) (3316)

Illegal combination of resolution and image data format (3317)

What to Do:

Defective print data, please check the print results.

If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.

Cause: Prevent paper abrasion has been set.

What to Do:

Prevent paper abrasion may reduce print speed.

If you continue printing in the current setting, select Yes using the ◄► buttons and press the printer’s OK button.

If you disable this setting, select No and press the printer’s OK button. Select Various settings on the HOME screen, select Printer settings, Print settings, and then set Prevent paper abrasion to OFF.

Cause: Easy wireless connect has failed.

What to Do:

Press the printer’s OK button to cancel the error and retry Easy wireless connect.

If the error is not resolved, use another method to set up Wi-Fi.

Cause: IP address and subnet mask are conflicting.

What to Do:

Press the printer’s OK button to cancel the error.

Disable the wireless direct or change the Wi-Fi network configuration. When changing the network configuration, specify a unique subnet range for each of the wireless direct and the Wi-Fi to prevent a conflict.

For details on changing the network configuration, refer to the documentation for your wireless router.

Cause: Printer error has occurred.

What to Do:

Printer needs repair (3454) or a matter requires immediate attention (3455). Please contact customer support.

Cause: Cannot perform printing with current print settings.

What to Do:

Press the printer’s Stop button to cancel printing.

Change the print settings specified when printing and retry printing.

Cause: Paper size that cannot be printed from the manual feed tray is specified.

What to Do:

Press the printer’s Stop button to cancel printing. Check the paper that can be loaded in the manual feed tray.

Refer to instructions for Loading Paper in the Manual Feed Tray.

Change the paper size specified when printing and retry printing.

Note: To print on paper that can be printed only from the top feed, reload the paper in the top feed, and then register the paper information in the printer.

Cause: Printing cannot be performed with the current combination of paper size and paper type.

What to Do:

Press the printer’s Stop button to stop printing.

Change to the paper type for long-format, and perform printing again.

Refer to instructions for Perform Long-form Printing (Windows/macOS).

Cause: The media type specified is incompatible with this device.

What to Do:

Press the printer’s Stop button to stop printing.

Check the media type settings, and then try again.

Cause: Printer error has occurred.

What to Do:

If you are printing, press the printer’s Stop button to cancel printing, then turn off the printer.

Check the following:

Make sure carriage motion is not impeded by protective material and tape for securing the carriage, jammed paper, etc.

Remove any impediment.

Important: When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B). If you soil or scratch these parts by touching them with paper or your hand, it could damage the printer.

Turn the printer back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Cause: Printer error has occurred. For codes 7500, 7501, 7600, 7601, 7700, 7701, 7800, 7801, an error requiring repair has occurred.

What to Do:

Turn off the printer and unplug it.

Plug in the printer again and turn it back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Cause: Printer error has occurred.

What to Do:

Check the status of ink tanks. Replace the ink tank if the ink has run out.

Turn off the printer and unplug it.

Plug in the printer again and turn it back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Cause: Printer error has occurred.

What to Do:

Please stop using this printer immediately, then contact customer support.

Cause: Printer error has occurred.

What to Do:

Please stop using this printer and unplug power cord immediately, then contact customer support.

Follow the items below to use the printer safely. Do not perform actions not described in the manual.

Warning

For people using a cardiac pacemaker: This product generates a low-level magnetic field. If you experience discomfort, leave the area and consult a doctor.

Turn off the power immediately if:

Any foreign matter (metal, liquids, etc.) gets inside.

The printer emits smoke, abnormal odors, or noises.

The power plug or cord becomes hot, corroded, bent, frayed, or damaged.

Continuing use in these cases may cause fire or electrical shock. Immediately turn off power, unplug, and request repairs.

Follow these items to avoid fire, electrical shock, or injury:

Do not set up near alcohol, thinner, or flammable liquids.

Do not disassemble or modify the product.

Use only the included cables with the printer. Do not use these cables with other devices.

Use only the designated power supply voltage and frequency.

Insert the power plug securely and completely.

Never handle the power plug with wet hands.

Do not damage cables (twisting, bundling, tying, pulling, excessive bending).

Never place heavy objects on the power cord.

Do not use multiple power plugs in one outlet or multiple extension cords.

Disconnect the plug during lightning storms and do not use the product.

Always disconnect cables and power plug when cleaning. Do not use flammable sprays/liquids (alcohol, thinner).

Monthly, disconnect the power plug and check for dust accumulation and abnormalities (heat, rust, bending, chafing, cracking).

Caution

Be careful not to let anything get inside the printer; this could cause malfunction.

Never insert your hand into the printer while it is printing.

Never touch the electrical contacts of the print head immediately after printing.

Always store ink tanks out of the reach of infants and toddlers.

If ink is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water to drink. Obtain medical advice immediately if irritation or discomfort occurs.

If ink contacts eyes, rinse with water immediately.

If ink contacts skin, wash with soap and water immediately.

Obtain medical advice immediately if eye or skin irritation persists.

Have two persons carry the printer, each holding each end. The weight may cause pain such as back pain.

Never install on an unstable or vibrating surface.

Do not install in locations that are very humid or dusty, in direct sunlight, outdoors, or near a heating source.

Use the printer under the operating environment specified in the Specifications to avoid fire or electric shocks.

Do not place the printer on a thick rug or carpet, as foreign objects like hair and dust may get inside.

Do not place the printer with its back attached to the wall.

Ensure ample space for installation.

Do not install near sources of strong electromagnetic fields.

If operation noises are uncomfortable, consider installing in a separate room.

Ensure the area around the power outlet is clear for easy unplugging.

Never remove the plug by pulling the cord; this may damage the cord and lead to fire or electrical shock.

Do not use an extension lead/cord.

Never put your hands or fingers in the printer while it is printing.

When using and transferring the printer, do not tilt it, stand it on its side, or turn it upside down to avoid ink spilling.

Keep ink tanks out of the reach of children.

If ink is accidentally licked or swallowed, rinse mouth or give water to drink. Obtain medical advice if irritation occurs.

If ink contacts eyes, rinse with water immediately.

If ink contacts skin, wash with soap and water immediately. Obtain medical advice if irritation persists.

Never touch the electrical contacts on a print head after printing; metal parts may be hot and cause burns.

Do not throw ink tanks and maintenance cartridges into fire.

Do not attempt to disassemble or modify the print head, ink tanks, and maintenance cartridges.

Avoid dropping or shaking the print head, ink tanks, and maintenance cartridges.

If you have entered personal data, passwords, or other security settings, this information may be stored in the printer.

To keep your personal information safe, reset all printer settings before sending for repair, lending, transferring, or disposing of the printer.

Refer to Reset settings.

No, ink is used for various purposes other than printing.

When using the printer for the first time after installing bundled ink tanks, ink is consumed to fill the Print Head nozzles.

Ink is sometimes used to maintain optimal printing quality through automatic cleaning.

The cleaning function helps suck out air bubbles or ink from the nozzle to prevent print quality degradation or clogging. This consumes a small amount of ink, potentially from all colors.

System cleaning is performed automatically at regular intervals to prevent issues like unwanted lines or ink ejection stopping. This also consumes ink.

Some ink will remain in the ink tank when it needs replacement, as it’s needed for system cleaning.

Black-and-white printing may consume color ink depending on paper type or driver settings.

CO (Chroma Optimizer) ink is used on glossy paper and during automated maintenance, potentially consuming faster than other inks.

Important Notes on Ink Consumption:

The number of sheets printable with the first (bundled) ink tanks is fewer than subsequent tanks due to initial filling.

Printing costs in brochures/websites are based on subsequent ink tanks, not the first ones.

Used ink from cleaning is ejected into the maintenance cartridge, which requires replacement when full.

Initial setup consumes ink, filling the maintenance cartridge by approximately 50%, leading to an earlier first replacement compared to subsequent ones.

The printer uses pigment ink; due to its nature, printed surfaces may be susceptible to removal by rubbing or scratching.

Important: Values may vary depending on the operating environment.

USB and network can be used simultaneously. Wi-Fi and wired LAN cannot be used simultaneously.

If OS operating conditions are higher, follow those.

Windows:

macOS:

Other Supported OS:

iOS, iPadOS, Android, Chrome OS (Some functions may not be available)

Notes:

Internet connection is required for Online Manual.

Windows installation requires CD-ROM drive or network connection.

macOS installation requires network connection.

The printer requires margins along each edge. The actual printable area is inside these margins.

Recommended printing area (Blue in diagram): Canon recommends printing within this area for best quality.

Printable area (White outline in diagram): The area where printing is possible.

Margins for Standard Sizes (Letter, Legal):

C (Top): 0.12 in. (3.0 mm)

D (Bottom): 0.20 in. (5.0 mm)

E (Left): 0.25 in. (6.4 mm)

F (Right): 0.25 in. (6.3 mm)

Margins for Other Sizes (than Letter/Legal):

C (Top): 0.12 in. (3.0 mm)

D (Bottom): 0.20 in. (5.0 mm)

E (Left): 0.13 in. (3.4 mm)

F (Right): 0.13 in. (3.4 mm)

Borderless Printing:

Selecting the Borderless Printing option allows printing with no margins.

Slight cropping may occur as the image is enlarged to fill the page.

Recommended papers for Borderless Printing: Photo Paper Pro Platinum, Photo Paper Plus Glossy II, Photo Paper Pro Luster, Photo Paper Plus Semi-gloss. Also Matte Photo Paper*1, Photo Paper Pro Premium Matte*1, Premium Fine Art Smooth*1, Premium Fine Art Rough*1 (*1 May require removing margin restrictions).

Using other paper types for borderless printing may reduce quality or alter colors.

Borderless Printing is not available for A5, B5, B3, 11″x17″, 7″x10″, 9″x13″, 11″x14″, 16″x20″, or 12″x12″ paper sizes, or plain paper.

Depending on paper type, borderless printing might reduce quality at top/bottom edges or smudge thick paper.

Standard Size Printable Areas:

When art paper with 0.98 in. (25 mm) margins (Matte Photo Paper, Photo Paper Pro Premium Matte, Premium Fine Art Smooth, Premium Fine Art Rough) is selected, the printer restricts printing in the top and bottom 0.98 in. (25 mm) margins. Check the preview screen before printing.

Using this margin paper can avoid smudging if the print head rubs against the top/bottom edges.

To print to other page sizes without these restrictions, remove margin restrictions via Print Options dialog box (Windows) or Advanced Paper Settings (macOS).

Printable Areas for Margin Paper:

Margins for Margin Paper (Letter):

A (Top): 0.98 in. (25.0 mm)

B (Bottom): 0.98 in. (25.0 mm)

C (Left): 0.25 in. (6.4 mm)

D (Right): 0.25 in. (6.3 mm)

Margins for Margin Paper (Other than Letter):

A (Top): 0.98 in. (25.0 mm)

B (Bottom): 0.98 in. (25.0 mm)

C (Left): 0.13 in. (3.4 mm)

D (Right): 0.13 in. (3.4 mm)