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What are the power ratings for the cooking zones on the CANDY CI642CBB-1 induction hob?

The cooking zones for the CANDY CI642CBB-1 are:

  • Zone 1: 2300 W, boost to 3000 W
  • Zone 2: 1200 W, boost to 1500 W
  • Zone 3: 1800 W, boost to 2100 W
  • Zone 4: 1200 W, boost to 1500 W

What are the minimum cookware diameters required for the cooking zones on the CANDY CI642CBB-1 induction hob?

The minimum cookware diameters for the CANDY CI642CBB-1 are:

Size of burner (mm) The minimum cookware (diameter /mm)
160 120
180 140
210 160
280 180

How do I start cooking on the CANDY CI642CBB-1 induction hob?

To start cooking on the CANDY CI642CBB-1:

After power on, the buzzer beeps once, all the indicators light up for 1 second then go out, indicating that the hob has entered the state of standby mode.

  1. Touch the ON/OFF switch. all the indicators show “– “
  2. Place a suitable pan on the cooking zone that you wish to use. Make sure the bottom of the pan and the surface of the cooking zone are clean and dry.
  3. Touching the heating zone selection control, and an indicator next to the key will flash
  4. Select a heat setting by touching the “-” or “+” control.

If you don’t choose a heat setting within 1 minute, the Induction hob will automatically switch off. You will need to start again at step 1. You can modify the heat setting at any time during cooking.


How do I switch off a cooking zone on the CANDY CI642CBB-1 induction hob when I have finished cooking?

When you have finished cooking on the CANDY CI642CBB-1:

  1. Touching the heating zone selection that you wish to switch off
  2. Turn the cooking zone off by scrolling down to”0”. Make sure the display shows”0”.
  3. Turn the whole cooktop off by touching the ON/OFF control.

How do I activate the Boost function on the CANDY CI642CBB-1 induction hob?

To activate the Boost function on the CANDY CI642CBB-1:

  1. Select the zone with boost function (front left zone).
  2. Touching the “plus” key until power level indication shows “P”.

How do I cancel the Boost function on the CANDY CI642CBB-1 induction hob?

To cancel the Boost function on the CANDY CI642CBB-1:

  1. Select the zone with boost function (front left zone).
  2. Touching the “minus” key to cancel the Boost function, and select the level you want to set.

The Boost function can only last for 5 minutes, after that the zone will go to level 9 automatically.


How do I use the Pause function on the CANDY CI642CBB-1 induction hob?

To use the Pause function on the CANDY CI642CBB-1:

  1. Press the Pause control, the heating zones stop working. All the zone indication show“||”
  2. Press the Pause control once again, all the heating zones will revert to its original setting.

The function is available when one or more heating zones are working. If you don’t cancel the stop working mode within 30 minutes, the induction cooktop will automatically switch off.


How do I lock the controls on the CANDY CI642CBB-1 induction hob?

To lock the controls on the CANDY CI642CBB-1:

Touch the keylock control for 2 seconds. The timer indicator will show “Lo “.


How do I unlock the controls on the CANDY CI642CBB-1 induction hob?

To unlock the controls on the CANDY CI642CBB-1:

  1. Make sure the hob is turned on.
  2. Touch and hold the keylock control for 2 seconds.
  3. You can now start using your hob.

When the hob is in lock mode, all the controls are disable except the ON/OFF, you can always turn the hob off with the ON/OFF control in an emergency, but you shall unlock the hob first in the next operation.


What does the letter “H” indicate on the CANDY CI642CBB-1 induction hob display?

The letter “H” will show on the CANDY CI642CBB-1 display which means the cooking zone is too hot to touch. It will disappear when the surface has cooled down to a safe temperature. It can also be used as an energy saving function if you want to heat further pans, use the hotplate that is still hot.


How do I enter the Power Management function on the CANDY CI642CBB-1 induction hob?

To enter the power management function on the CANDY CI642CBB-1:

  1. Turn on the hob, then press at the same time the “+”(timer) and keylock. The time indicator will show “P5” which means power level 5. The default mode is on 7.2Kw.

What are the available power levels in the Power Management function on the CANDY CI642CBB-1 induction hob?

To switch to another level on the CANDY CI642CBB-1, press +/- from the timer. There are 5 power levels, from “P1” to “P5”. The timer indicator will show one of them:

  • “P1”: the maximum power is 2.5 Kw.
  • “P2”: the maximum power is 3.5 Kw.
  • “P3”: the maximum power is 4.5 Kw.
  • “P4”: the maximum power is 5.5 Kw.
  • “P5”: the maximum power is 7.2 Kw.

How do I confirm and exit the Power Management function on the CANDY CI642CBB-1 induction hob?

To confirm and exit the Power Management function on the CANDY CI642CBB-1, press at the same time the “+”(timer) and keylock for confirmation, then the hob will be turned off.


How do I use the Timer as a Minute Minder on the CANDY CI642CBB-1 induction hob?

To use the Timer as a Minute Minder on the CANDY CI642CBB-1:

  1. Make sure the cooktop is turned on. And zone selection key is not activated (zone indication ‘-‘ is not blinking). Note: you can set minute minder before or after cooking zone power setting finished.
  2. Touch timer key, “00” will show in the timer display and “0” will blink.
  3. Set the time for between 1 to 99 minutes by touching the”-” or” +” control of the timer (e.g. 5)
  4. Press the “+” once increases the time by one minute, Press the “-” once decrease the time by one minute. When the set time exceed 99 minutes, it will automatically return to “00”, if the “-” and “+” keys are pressed simultaneously, the indicator will display “00”.
  5. When the time is set, it will begin to count down immediately. The display will show the remaining time.
  6. Buzzer will bips for 30 seconds and the timer indicator shows“– “ when the setting time finished.

How do I cancel the Timer on the CANDY CI642CBB-1 induction hob?

After setting the time again, hold down the “Timer” key for 5 seconds on the CANDY CI642CBB-1, this will cancel the timer and the indicator will revert to “00”.


How do I use the timer to switch off one or more cooking zones on the CANDY CI642CBB-1 induction hob?

To use the timer to switch off one or more cooking zones on the CANDY CI642CBB-1:

  1. Touching the heating zone selection control that you want to set the timer for.
  2. Touch timer control, the “00” will show in the timer display and the “0” fiashes.
  3. Set the time for between 1 to 99 minutes by touching the”-” or” +” control of the timer (e.g. 5)
  4. Press the “+” once increases the time by one minute, Press the “-” once decrease the time by one minute. When the set time exceed 99 minutes, it will automatically return to “00”, if the “-” and “+” keys are pressed simultaneously, the indicator will display “00”.
  5. When the time is set, it will begin to count down immediately. The display will show the remaining time. NOTE: There will be a red dot in the right bottom corner of power level indication which indicating that zone is selected.
  6. When cooking timer expires, the corresponding cooking zone will switch off automatically. Note: Other cooking zones will keep operating if they are turned on previously.

What should I do if the CANDY CI642CBB-1 induction hob cannot be turned on?

If the CANDY CI642CBB-1 cooktop cannot be turned on, the possible cause is No power. You should:

Make sure the cooktop is connected to the power supply and that it is switched on. Check whether there is a power outage in your home or area. If you’ve checked everything and the problem persists, call a qualified technician.


What should I do if the touch controls on the CANDY CI642CBB-1 induction hob are unresponsive?

If the touch controls on the CANDY CI642CBB-1 are unresponsive, the possible cause is The controls are locked. You should unlock the controls. See section ‘Using your ceramic cooktop’ for instructions.


What should I do if the glass on the CANDY CI642CBB-1 induction hob is being scratched?

If the glass on the CANDY CI642CBB-1 is being scratched, the possible causes are Rough-edged cookware, or Unsuitable, abrasive scourer or cleaning products being used. You should:

Use cookware with flat and smooth bases. See ‘Choosing the right cookware’. See ‘Care and cleaning’.


What should I do if the CANDY CI642CBB-1 induction hob or a cooking zone turned itself off unexpectedly, and an error code is displayed?

If the CANDY CI642CBB-1 induction hob or a cooking zone has turned itself off unexpectedly, a tone sounds and an error code is displayed (typically alternating with one or two digits in the cooking timer display), this indicates a Technical fault. You should Please note down the error letters and numbers, switch the power to the induction hob off at the wall, and contact a qualified technician.


What should I do if pans do not become hot and nothing appears in the display on the CANDY CI642CBB-1 induction hob?

If pans do not become hot and nothing appears in the display on the CANDY CI642CBB-1 induction hob, possible causes are:

  • The induction hob cannot detect the pan because it is not suitable for induction cooking.
  • The induction hob cannot detect the pan because it is too small for the cooking zone or not properly centered on it.

You should Use cookware suitable for induction cooking. See section ‘Choosing the right cookware’. Centre the pan and make sure that its base matches the size of the cooking zone.


What causes the low humming noise when the CANDY CI642CBB-1 induction hob is used on a high heat setting?

The low humming noise when the CANDY CI642CBB-1 induction hob is used on a high heat setting is caused by the technology of induction cooking. This is normal, but the noise should quieten down or disappear completely when you decrease the heat setting.


What causes fan noise coming from the CANDY CI642CBB-1 induction hob?

Fan noise coming from the CANDY CI642CBB-1 induction hob is caused by a cooling fan built into your induction hob that has come on to prevent the electronics from overheating. It may continue to run even after you’ve turned the induction hob off. This is normal and needs no action. Do not switch the power to the induction hob off at the wall while the fan is running.


What are the default shutdown times for the Auto Shutdown feature on the CANDY CI642CBB-1 induction hob?

The default shutdown times for the Auto Shutdown feature on the CANDY CI642CBB-1, based on power level, are shown in the table below:

Power level 1 2 3 4 5 6 7 8 9
Default working timer (hour) 8 8 8 4 4 4 2 2 2

What are the suggested heat settings for delicate warming and melting on the CANDY CI642CBB-1 induction hob?

For the CANDY CI642CBB-1, the suitability for Heat setting 1 – 2 includes:

  • delicate warming for small amounts of food
  • melting chocolate, butter, and foods that burn quickly
  • gentle simmering
  • slow warming

What are the suggested heat settings for reheating and cooking rice on the CANDY CI642CBB-1 induction hob?

For the CANDY CI642CBB-1, the suitability for Heat setting 3 – 4 includes:

  • reheating
  • rapid simmering
  • cooking rice

What are the suggested heat settings for pancakes on the CANDY CI642CBB-1 induction hob?

For the CANDY CI642CBB-1, the suitability for Heat setting 5 – 6 includes pancakes.


What are the suggested heat settings for sauteing and cooking pasta on the CANDY CI642CBB-1 induction hob?

For the CANDY CI642CBB-1, the suitability for Heat setting 7 – 8 includes:

  • sauteing
  • cooking pasta

What are the suggested heat settings for stir-frying, searing, bringing soup to a boil, and boiling water on the CANDY CI642CBB-1 induction hob?

For the CANDY CI642CBB-1, the suitability for Heat setting 9 includes:

  • stir-frying
  • searing
  • bringing soup to the boil
  • boiling water

What is the procedure for cleaning everyday soiling on the glass surface of the CANDY CI642CBB-1 induction hob?

For everyday soiling on the glass surface of the CANDY CI642CBB-1:

  1. Switch the power to the cooktop off.
  2. Apply a cooktop cleaner while the glass is still warm (but not hot!)
  3. Rinse and wipe dry with a clean cloth or paper towel.
  4. Switch the power to the cooktop back on.

Important notes: When the power to the cooktop is switched off, there will be no ‘hot surface’ indication but the cooking zone may still be hot! Take extreme care. Heavy-duty scourers, some nylon scourers and harsh/abrasive cleaning agents may scratch the glass. Always read the label to check if your cleaner or scourer is suitable. Never leave cleaning residue on the cooktop: the glass may become stained.


What is the procedure for removing boil-overs, melts, and hot sugary spills on the glass surface of the CANDY CI642CBB-1 induction hob?

To remove boil-overs, melts, and hot sugary spills on the glass surface of the CANDY CI642CBB-1:

Remove these immediately with a fish slice, palette knife or razor blade scraper suitable for ceramic glass cooktops, but beware of hot cooking zone surfaces:

  1. Switch the power to the cooktop off at the wall.
  2. Hold the blade or utensil at a 30° angle and scrape the soiling or spill to a cool area of the cooktop.
  3. Clean the soiling or spill up with a dish cloth or paper towel.
  4. Follow steps 2 to 4 for ‘Everyday soiling on glass’ above.

Important notes: Remove stains left by melts and sugary food or spillovers as soon as possible. If left to cool on the glass, they may be difficult to remove or even permanently damage the glass surface. Cut hazard: when the safety cover is retracted, the blade in a scraper is razor-sharp. Use with extreme care and always store safely and out of reach of children.


What should I do if there are spills on the touch controls of the CANDY CI642CBB-1 induction hob?

For spills on the touch controls of the CANDY CI642CBB-1:

  1. Switch the power to the cooktop off.
  2. Soak up the spill
  3. Wipe the touch control area with a clean damp sponge or cloth.
  4. Wipe the area completely dry with a paper towel.
  5. Switch the power to the cooktop back on.

Important note: The cooktop may beep and turn itself off, and the touch controls may not function while there is liquid on them. Make sure you wipe the touch control area dry before turning the cooktop back on.


What should I do if the cooktop on the CANDY CI642CBB-1 cannot be turned on?

If the cooktop on the CANDY CI642CBB-1 cannot be turned on, the possible cause is No power. You should Make sure the cooktop is connected to the power supply and that it is switched on. Check whether there is a power outage in your home or area. If you’ve checked everything and the problem persists, call a qualified technician.


What should I do if the touch controls on the CANDY CI642CBB-1 are difficult to operate?

If the touch controls on the CANDY CI642CBB-1 are difficult to operate, the possible cause is There may be a slight film of water over the controls or you may be using the tip of your finger when touching the controls. You should Make sure the touch control area is dry and use the ball of your finger when touching the controls.


What should I do if some pans on the CANDY CI642CBB-1 make crackling or clicking noises?

If some pans on the CANDY CI642CBB-1 make crackling or clicking noises, this may be caused by the construction of your cookware (layers of different metals vibrating differently). This is normal for cookware and does not indicate a fault.


What should I do if the induction hob on the CANDY CI642CBB-1 makes a low humming noise when used on a high heat setting?

If the induction hob on the CANDY CI642CBB-1 makes a low humming noise when used on a high heat setting, this is caused by the technology of induction cooking. This is normal, but the noise should quieten down or disappear completely when you decrease the heat setting.


What error codes on the CANDY CI642CBB-1 induction hob indicate a Temperature sensor failure (E4/E5)?

If error code E4/E5 appears on the CANDY CI642CBB-1 induction hob, the possible cause is Temperature sensor failure. You should Please contact the supplier.


What error codes on the CANDY CI642CBB-1 induction hob indicate an IGBT Temperature sensor failure (E7/E8)?

If error code E7/E8 appears on the CANDY CI642CBB-1 induction hob, the possible cause is Temperature sensor of the IGBT failure. You should Please contact the supplier.


What error codes on the CANDY CI642CBB-1 induction hob indicate Abnormal supply voltage (E2/E3)?

If error code E2/E3 appears on the CANDY CI642CBB-1 induction hob, the possible cause is Abnormal supply voltage. You should Please inspect whether power supply is normal. Power on after the power supply is normal.


What error codes on the CANDY CI642CBB-1 induction hob indicate Bad induction hob heat radiation (E6/E9)?

If error code E6/E9 appears on the CANDY CI642CBB-1 induction hob, the possible cause is Bad induction hob heat radiation. You should Please restart after the induction hob cools down.


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