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How do I use the control panel on my BROTHER DCP-L2550DW?
The control panel of your BROTHER DCP-L2550DW allows you to access its features. Here is an overview of its main components:
1. Power On/Off:
• Turn on the machine by pressing the Power button.
• Turn off the machine by pressing and holding the Power button. The LCD will display [Shutting Down] before turning off.
2. Function Buttons:
• Copy/Scan Options: Press to access temporary settings for scanning or copying.
• WiFi (for wireless models): Press the WiFi button and launch the wireless installer on your computer to set up a wireless connection. When the WiFi light is on, the machine is connected. When it blinks, the connection is down or it is in the process of connecting.
• Scan: Press to switch the machine to Scan Mode.
• 2 in 1 (ID) Copy: Press to copy both sides of an identification card onto a single page.
3. Liquid Crystal Display (LCD):
• Displays messages to help you set up and use the machine. In Ready or Copy Mode, it shows settings like copy type, number of copies, quality, contrast, and copy ratio.
4. Menu Buttons:
• Menu: Press to access the Menu for programming your machine settings.
• Clear: Press to delete entered data or cancel the current setting.
• OK: Press to store your machine settings.
• Up or Down Arrows (▲ or ▼): Press to scroll up or down through menus and options.
5. Stop/Exit:
• Press to stop an operation.
• Press to exit from a menu.
6. Start:
• Press to start copying.
• Press to start scanning documents.
How do I access Brother Utilities on a Windows computer for my BROTHER DCP-L2550DW?
Brother Utilities is an application launcher that provides convenient access to all Brother applications installed on your computer. Follow these steps to open it:
• Windows 7: Click Start > All Programs > Brother > Brother Utilities.
• Windows 8: On the Start screen or the desktop, tap or click (Brother Utilities).
• Windows 8.1: Move your mouse to the lower left corner of the Start screen and click the up arrow. When the Apps screen appears, tap or click (Brother Utilities).
• Windows 10: Click Start > Brother > Brother Utilities.
Once opened, select your BROTHER DCP-L2550DW from the model list (if not already selected) and choose the operation you want to use.
How can I uninstall the software and drivers for my BROTHER DCP-L2550DW on a Windows computer?
To uninstall the software and drivers, use the Brother Utilities application.
1. Open Brother Utilities based on your Windows version:
• Windows 7: Click (Start) > All Programs > Brother > Brother Utilities.
• Windows 8: On the Start screen or the desktop, click (Brother Utilities).
• Windows 8.1: From the Apps screen, click (Brother Utilities).
• Windows 10: Click Start > Brother > Brother Utilities.
2. Select your model from the drop-down list (if it is not already selected).
3. Click Tools in the left navigation bar.
4. Click Uninstall in the Tools section.
5. Follow the instructions in the dialog box to uninstall the software and drivers.
How do I load paper into the paper tray of my BROTHER DCP-L2550DW?
Follow these steps to correctly load paper into the paper tray:
1. Pull the paper tray completely out of the machine.
2. Press and slide the paper guides to fit the size of the paper you are loading. Press the green release levers to slide the guides.
3. Fan the stack of paper well to prevent paper jams.
4. Load the paper in the paper tray with the printing surface facing down.
5. Make sure the paper is below the maximum paper mark (▼▼▼). Overfilling the tray can cause paper jams.
6. Slowly push the paper tray completely into the machine.
7. Lift the support flap to prevent paper from sliding off the output tray.
How do I load and print using the manual feed slot on my BROTHER DCP-L2550DW?
When you load a different paper size, you must change the Paper Size setting in the machine or on your computer at the same time.
1. Lift the support flap to prevent paper from sliding off the face down output tray.
2. Open the manual feed slot cover.
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper you are using.
4. Using both hands, put one sheet of paper in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go.
• Load paper with the printing surface facing up.
• Make sure the paper is straight and correctly positioned to avoid a skewed printout or a paper jam.
5. Send your print job to the machine. Change your print preferences in the Print screen before sending the job.
6. After the page is printed, load the next sheet of paper. Repeat for each page you want to print.
How do I change the Paper Size and Paper Type settings on my BROTHER DCP-L2550DW?
When you change the paper in the tray, you must also change the settings on the machine’s control panel. Follow these steps:
1. Press Menu.
2. Press ▲ or ▼ to display the [General Setup] option, and then press OK.
3. Press ▲ or ▼ to display the [Tray Setting] option, and then press OK.
4. Press ▲ or ▼ to display the [Paper Type] option, and then press OK.
5. Press ▲ or ▼ to display the desired paper type ([Thin Paper], [Plain Paper], [Thick Paper], or [Recycled Paper]), and then press OK.
6. Press ▲ or ▼ to display the [Paper Size] option, and then press OK.
7. Press ▲ or ▼ to display the desired paper size ([Letter], [Legal], [Executive], [A5], etc.), and then press OK.
8. Press Stop/Exit.
What are the recommended print media types for the BROTHER DCP-L2550DW?
To get the best print quality, we recommend using the paper listed in the table below:
| Paper Type | Item |
|---|---|
| Plain Paper | Xerox 4200DP 20 lb Hammermill Laser Print (24 lb = 90 g/m²) |
| Recycled Paper | No specific brand recommended |
| Labels | Avery laser labels white #5160 |
| Envelopes | No specific brand recommended |
How do I load documents into the Automatic Document Feeder (ADF) on my BROTHER DCP-L2550DW?
Use the ADF when copying or scanning multiple-page, standard-sized documents. The ADF can hold up to 50 pages of standard 20 lb (80 g/m²) paper.
IMPORTANT:
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted, or taped.
• DO NOT use cardboard, newspaper, or fabric.
• To avoid damaging your machine, DO NOT pull on the document while it is feeding.
Document Sizes Supported:
| Length: | 5.8 to 14.0 in. (147.3 to 355.6 mm) |
| Width: | 4.1 to 8.5 in. (105 to 215.9 mm) |
| Weight: | 16 to 28 lb (60 to 105 g/m²) |
Loading Procedure:
1. Unfold the ADF document output support flap.
2. Fan the pages well.
3. Stagger the pages of your document and load it face up and top edge first into the ADF.
4. Adjust the paper guides to fit the width of your document.
How do I load documents on the scanner glass of my BROTHER DCP-L2550DW?
Use the scanner glass to copy or scan one page at a time. To use the scanner glass, the ADF must be empty.
Document Sizes Supported:
| Length: | Up to 11.8 in. (300 mm) |
| Width: | Up to 8.5 in. (215.9 mm) |
| Weight: | Up to 4.4 lb (2 kg) |
Loading Procedure:
1. Lift the document cover.
2. Place the document on the scanner glass face down.
3. Place the corner of the page in the upper left corner of the scanner glass.
4. Close the document cover. If the document is thick, like a book, gently press on the document cover.
What are the unscannable and unprintable areas on documents for my BROTHER DCP-L2550DW?
The table below shows the maximum unscannable and unprintable areas from the edges of the paper. Do not attempt to scan, copy, or print in these areas.
| Usage | Document Size | Top (1) / Bottom (3) | Left (2) / Right (4) |
|---|---|---|---|
| Copy | Letter, Legal | 0.12 in. (3 mm) | 0.16 in. (4 mm) |
| A4 | 0.12 in. (3 mm) | 0.12 in. (3 mm) | |
| Scan | Letter | 0.12 in. (3 mm) | 0.12 in. (3 mm) |
| A4 | 0.12 in. (3 mm) | 0.12 in. (3 mm) | |
| Legal | 0.12 in. (3 mm) | 0.12 in. (3 mm) | |
| Letter, Legal | 0.16 in. (4.2 mm) | 0.16 in. (4.2 mm) | |
| A4 | 0.16 in. (4.2 mm) | 0.16 in. (4.2 mm) |
What types of special paper should I avoid using with my BROTHER DCP-L2550DW?
Some types of paper may not perform well or may cause damage to your machine. This damage is not covered under any Brother warranty or service agreement. DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
How do I print a document from my Windows computer to the BROTHER DCP-L2550DW?
1. Select the print command in your application.
2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
3. Make sure you have loaded the correct size paper in the paper tray.
4. Click the Paper Size drop-down list, and then select your paper size.
5. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
6. Type the number of copies (1-999) you want in the Copies field.
7. Click the Media Type drop-down list, and then select the type of paper you are using.
8. To print multiple pages on a single sheet of paper or print one page of your document on multiple sheets, click the Multiple Page drop-down list, and then select your options.
9. Change other printer settings, if needed.
10. Click OK.
11. Complete your print operation.
How do I change the default print settings for my BROTHER DCP-L2550DW in Windows?
To change print settings for all Windows applications, you must configure the printer driver properties.
1. Open the printers folder:
• Windows 7 & Windows Server 2008 R2: Click Start > Devices and Printers.
• Windows 8 & Windows Server 2012: Open the Control Panel, then in the Hardware and Sound group, click View devices and printers.
• Windows 10 & Windows Server 2016: Open the Control Panel, then in the Hardware and Sound group, click View devices and printers.
2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer properties.
3. Click the General tab, and then click the Printing Preferences… or Preferences… button.
4. Select the print settings you want to use as defaults for all of your Windows programs.
5. Click OK.
6. Close the printer properties dialog box.
How do I cancel a print job on my BROTHER DCP-L2550DW?
To cancel a print job, press Stop/Exit on the control panel.
To cancel multiple print jobs, press and hold Stop/Exit for four seconds.
How do I print a test page on my BROTHER DCP-L2550DW?
If you have problems with print quality, follow these instructions to do a test print:
1. Press Menu.
2. Press ▲ or ▼ to display the [Printer] option, and then press OK.
3. Press ▲ or ▼ to display the [Print Options] option, and then press OK.
4. Press ▲ or ▼ to display the [Test Print] option, and then press OK.
5. Press Start. The machine prints a Test Print page.
6. Press Stop/Exit.
How do I clear a document jam from the top of the ADF unit on my BROTHER DCP-L2550DW?
1. Remove any paper from the ADF that is not jammed.
2. Open the ADF cover.
3. Pull the jammed document out to the left. If the document rips or tears, be sure you remove any debris or scraps to prevent future jams.
4. Close the ADF cover.
5. Press Stop/Exit.
How do I clear a document jam from under the document cover on my BROTHER DCP-L2550DW?
1. Remove any paper from the ADF that is not jammed.
2. Lift the document cover.
3. Pull the jammed document out to the right. If the document rips or tears, be sure you remove any debris or scraps to prevent future jams.
4. Close the document cover.
5. Press Stop/Exit.
How do I remove small scraps of paper jammed in the ADF of my BROTHER DCP-L2550DW?
1. Lift the document cover.
2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through.
3. Close the document cover.
4. Press Stop/Exit.
How do I clear a paper jam from the paper tray of my BROTHER DCP-L2550DW?
1. Pull the paper tray completely out of the machine.
2. Slowly pull out the jammed paper. Pulling the jammed paper downward using both hands allows you to remove the paper more easily.
3. Fan the stack of paper to prevent further jams, and slide the paper guides to fit the paper size.
4. Make sure the paper is below the maximum paper mark (▼▼▼).
5. Put the paper tray firmly back in the machine.
How do I clear a paper jam from the output paper tray of my BROTHER DCP-L2550DW?
1. Use both hands to open the scanner.
2. Remove the paper.
3. Push the scanner down with both hands to close it.
How do I clear a paper jam from the back of my BROTHER DCP-L2550DW?
WARNING: The machine’s internal parts will be extremely hot. Wait for the machine to cool down before touching them.
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
2. Open the back cover.
3. Pull the blue tabs at the left and right sides toward you to release the fuser cover.
4. Use both hands to gently pull the jammed paper out of the fuser unit.
5. Close the fuser cover.
6. Close the back cover until it locks in the closed position.
How do I clear a paper jam from inside my BROTHER DCP-L2550DW?
WARNING: The machine’s internal parts will be extremely hot. Wait for the machine to cool down before touching them.
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
2. Open the front cover.
3. Remove the toner cartridge and drum unit assembly.
4. Pull out the jammed paper slowly.
5. Install the toner cartridge and drum unit assembly into the machine.
6. Close the front cover.
How do I clear a paper jam from the 2-sided tray of my BROTHER DCP-L2550DW?
WARNING: The machine’s internal parts will be extremely hot. Wait for the machine to cool down before touching them.
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
2. Pull the paper tray completely out of the machine.
3. At the back of the machine, pull the 2-sided tray completely out of the machine.
4. Pull the jammed paper out of the machine or out of the 2-sided tray.
5. Remove paper that may have jammed under the machine due to static electricity.
6. If paper is not caught inside the 2-sided tray, open the back cover.
7. Use both hands to gently pull the jammed paper out of the back of the machine.
8. Close the back cover until it locks in the closed position.
9. Put the 2-sided tray firmly back in the rear of the machine.
10. Put the paper tray firmly back in the front of the machine.
What should I do if my BROTHER DCP-L2550DW will not print?
If your BROTHER DCP-L2550DW is not printing, try the following suggestions:
• Check that the machine is not in Power Off mode. Press the power button to turn it on.
• Check that the correct printer driver has been installed and selected in your application.
• Check the Status Monitor or the machine’s control panel for any error messages.
• Check that the machine is online:
• For Windows: Go to the printers folder, right-click your printer icon, and select ‘See what’s printing’. In the Printer menu, make sure ‘Use Printer Offline’ is not checked.
• For Mac: Go to ‘System Preferences’ and select ‘Printers & Scanners’. If the machine is offline, delete it using the ‘ – ‘ button and add it again using the ‘ + ‘ button.
• If a print job is stuck, cancel the print job and clear it from the machine’s memory.
How do I replace the toner cartridge in my BROTHER DCP-L2550DW?
1. Make sure the machine is turned on.
2. Open the front cover.
3. Remove the toner cartridge and drum unit assembly from the machine.
4. Push down the green lock lever and take the toner cartridge out of the drum unit.
5. Unpack the new toner cartridge.
6. Remove the protective cover.
7. Push the new toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put it in correctly, or it may separate from the drum unit.
8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Be sure to return the tab to the Home position (▲).
9. Install the toner cartridge and drum unit assembly back into the machine.
10. Close the front cover of the machine. Do not turn off the machine or open the front cover until the display returns to Ready Mode.
How do I replace the drum unit in my BROTHER DCP-L2550DW?
1. Make sure the machine is turned on.
2. Open the front cover.
3. Remove the toner cartridge and drum unit assembly from the machine.
4. Push down the green lock lever and take the toner cartridge out of the drum unit.
5. Unpack the new drum unit.
6. Push the toner cartridge firmly into the new drum unit until you hear it lock into place.
7. Install the toner cartridge and drum unit assembly back into the machine.
8. Close the front cover of the machine.
After installing the new drum unit, you must reset the drum counter.
How do I reset the drum counter on my BROTHER DCP-L2550DW after replacing the drum unit?
When you replace the drum unit with a new one, you must reset the drum counter. Do not reset the drum counter unless you are replacing the drum unit.
1. Make sure the machine is turned on.
2. Close the front cover of the machine.
3. Hold down OK as you press ▲.
4. Press OK to select [Drum].
5. Press ▲ to reset the drum counter.
How do I clean the scanner on my BROTHER DCP-L2550DW?
1. Press and hold the power button to turn off the machine.
2. Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.
3. In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.
4. Close the document cover.
5. Press the power button to turn on the machine.
How do I clean the corona wire on my BROTHER DCP-L2550DW?
If you have print quality problems, clean the corona wire.
1. Open the front cover.
2. Remove the toner cartridge and drum unit assembly from the machine.
3. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
4. Be sure to return the tab to the Home position (▲). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe.
5. Install the toner cartridge and drum unit assembly back into the machine.
6. Close the front cover of the machine.
How do I clean the drum unit using Drum Dot Print on my BROTHER DCP-L2550DW?
If your printout has dots or other repeating marks at 3.7 in. (94 mm) intervals, the drum may have foreign material stuck on its surface.
1. Make sure the machine is in Ready mode.
2. Press ▲ or ▼ to display the [Print Reports] option, and then press OK.
3. Press ▲ or ▼ to select the [Drum Dot Print] option.
4. Press Start. The machine prints the Drum Dot Check Sheet.
5. Press and hold the power button to turn off the machine.
6. Open the front cover.
7. Remove the toner cartridge and drum unit assembly.
8. Push down the green lock lever and take the toner cartridge out of the drum unit.
9. Turn the drum unit so the gear is on the left side.
10. Use the numbered markers next to the drum roller on the check sheet to find the mark on the drum.
11. Turn the edge of the drum unit toward you while looking at the drum surface to find the mark.
12. Wipe the surface of the drum gently with a dry cotton swab until the mark or foreign material comes off. DO NOT touch the surface of the drum unit, only the wheel on the end.
13. Push the toner cartridge firmly back into the drum unit.
14. Install the toner cartridge and drum unit assembly back into the machine.
15. Close the front cover and press the power button to turn on the machine.
How do I clean the paper pick-up rollers on my BROTHER DCP-L2550DW?
Cleaning the paper pick-up rollers periodically may prevent paper jams.
1. Press and hold the power button to turn off the machine.
2. Pull the paper tray completely out of the machine.
3. If paper is loaded, remove it.
4. Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad on the paper tray to remove dust.
5. Wipe the two pick-up rollers inside the machine to remove dust.
6. Reload the paper and put the paper tray firmly back in the machine.
7. Press the power button to turn on the machine.
How do I check the remaining life of the toner and drum on my BROTHER DCP-L2550DW?
1. Press Menu.
2. Press ▲ or ▼ to display the [Machine Info.] option, and then press OK.
3. Press ▲ or ▼ to display the [Parts Life] option, and then press OK.
4. Press ▲ or ▼ to select the [Toner] or [Drum] option, and then press OK.
5. The LCD displays the approximate remaining toner or drum life.
6. Press Stop/Exit.
How should I pack and ship my BROTHER DCP-L2550DW?
If you must ship your machine, carefully repack it in the original packaging to avoid damage during transit.
1. Press and hold the power button to turn off the machine. Leave the machine off for at least 10 minutes to cool down.
2. Disconnect all the cables, and then unplug the power cord from the AC power outlet.
3. Put the machine into the bag it originally came in.
4. Pack the machine and the printed materials in the original carton with the original packing material. Leave the toner cartridge and drum unit inside the machine.
5. Close the carton and tape it shut.
How do I change the default mode on my BROTHER DCP-L2550DW?
When the machine is idle or you press Stop/Exit, the machine will return to the mode you set as the default. The default mode for DCP models is Copy.
1. Press Menu.
2. Press ▲ or ▼ to display the [General Setup] option, and then press OK.
3. Press ▲ or ▼ to display the [Default Mode] option, and then press OK.
4. Press ▲ or ▼ to display the [Copy] or [Scan] option, and then press OK.
5. Press Stop/Exit.
What are the General Setup menu options on my BROTHER DCP-L2550DW?
The following settings are available in the General Setup menu:
| Level 1 | Level 2 | Descriptions |
|---|---|---|
| Tray Setting | Paper Type | Set the type of paper in the paper tray. |
| Paper Size | Set the size of paper in the paper tray. | |
| Check Size | Select whether to display a message to check the paper size and type settings. | |
| Ecology | Eco Mode | Turn on multiple energy-saving settings at the same time. |
| Toner Save | Increase the page yield of the toner cartridge. | |
| Sleep Time | Set the number of minutes before the machine enters Sleep mode. | |
| Quiet Mode | Decrease printing noise. | |
| Auto Power Off | Set the number of hours that the machine will remain in Deep Sleep mode before going into Power Off mode. | |
| LCD Contrast | – | Adjust the LCD contrast. |
| Replace Toner | – | Set the machine to continue printing after the LCD displays Replace Toner. |
What are the Copy menu options on my BROTHER DCP-L2550DW?
The following settings are available in the Copy menu:
| Level 1 | Level 2 | Descriptions |
|---|---|---|
| Density | – | Adjust the density. |
| Quality | – | Choose the Copy resolution for your type of document. |
| Contrast | – | Adjust the contrast for copies. |
| ID Copy | Density | Adjust the density for ID Copy. |
| Quality | Choose the Copy resolution for your ID Copy. | |
| Contrast | Adjust the contrast for ID Copy. | |
| 2in1/1in1 | Make 2 in 1 ID copies. |
What are the compatible toner and drum units for my BROTHER DCP-L2550DW?
| Supply Type | Supply Order No. | Approximate Life (Page Yield) |
|---|---|---|
| Standard Toner | TN-730 | Approximately 1,200 pages |
| High Yield Toner | TN-760 | Approximately 3,000 pages |
| Drum Unit | DR-730 | Approximately 12,000 pages |
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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