AXIS Q1809-LE (01) PDF Document

To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

✔: Recommended

*: Supported with limitations

1. Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.

2. Type the username and password. If you access the device for the first time, you must create an administrator account.

1. Enter a username.

2. Enter a password.

3. Re-enter the password.

4. Accept the license agreement.

5. Click Add account.

To protect your data it is strongly recommended to:

Use a password with at least 8 characters, preferably created by a password generator.

Don’t expose the password.

Change the password at a recurring interval, at least once a year.

To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack:

1. Reset to factory default settings.

2. Configure and install the device.

After the reset, secure boot guarantees the state of the device.

1. Go to Video > Installation > Capture mode.

2. Click Change.

3. Select a capture mode and click Save and restart.

1. Go to Video > Installation > Power line frequency.

2. Click Change.

3. Select a power line frequency and click Save and restart.

Due to the camera’s high resolution, H.265 is recommended. Since most web browsers don’t support H.265 decoding, you need to create a customized stream profile for clients to request:

1. Go to System > Stream profiles.

2. Click + Add stream profile.

3. Type a name for the profile.

4. Under Video codec, select H.265.

5. Select your other preferred stream settings.

Note: You can also set the video encoding to H.265 directly in a video management system (VMS) that supports H.265 decoding.

1. Go to Video > Image > and click the icon to show the level grid.

2. Click the icon to show the level grid.

3. Adjust the camera mechanically until the position of the reference area or the object is aligned with the level grid.

To optimize IR illumination:

1. Go to Video > Image > Day-night mode.

2. Turn on Allow illumination.

3. Click IR in the live view and select Manual.

4. Adjust the intensity.

To reduce reflections by changing the illumination angle:

1. Go to Video > Image > Day-night mode.

2. Turn off Automatic illumination angle.

3. Adjust the illumination angle slider.

To reduce noise in low-light conditions, you can adjust one or more of the following settings in Video > Image > Exposure:

Adjust the trade-off between noise and motion blur. Go to Video > Image > Exposure and move the Blur-noise trade-off slider toward Low noise.

Set the exposure mode to automatic.

Note: A high max shutter value can result in motion blur.

To slow down the shutter speed, set max shutter to the highest possible value.

Wide dynamic range (WDR) makes both dark and bright areas of the image visible.

1. Go to Video > Image > Wide dynamic range.

2. Use the Local contrast slider to adjust the amount of WDR.

3. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest.

1. Go to Video > Installation > Image correction.

2. Turn on Image stabilization.

Note: When Electronic image stabilization (EIS) is activated, the image is slightly cropped, which lowers the maximum resolution.

1. Go to Video > Installation > Image correction.

2. Turn on Barrel distortion correction (BDC).

Note: Barrel distortion correction affects the image resolution and field of view.

1. Go to Video > Image.

2. Click the icon for Pixel counter.

3. Click the icon.

4. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect license plates to appear.

5. You can see the number of pixels for each of the rectangle’s sides, and decide if the values are enough for your needs.

1. Go to Video > Privacy masks.

2. Click +.

3. Click the new mask and type a name.

4. Adjust the size and placement of the privacy mask according to your needs.

5. To change the color for all privacy masks, click Privacy masks and select a color.

1. Go to Video > Overlays.

2. Click Manage images.

3. Upload or drag and drop an image.

4. Click Upload.

5. Select Image from the drop-down list and click +.

6. Select the image and a position. You can also drag the overlay image in the live view to change the position.

1. Go to Video > Overlays.

2. Select Text and click +.

3. Type the text you want to display in the video stream.

4. Select a position. You can also drag the overlay text field in the live view to change the position.

Important: Reducing the bandwidth can lead to loss of detail in the image.

1. Go to Video > Stream.

2. Click the icon in the live view.

3. Select Video format AV1 if your device supports it. Otherwise select H.264.

4. Go to Video > Stream > General and increase Compression.

5. Go to Video > Stream > Zipstream and do one or more of the following:

Select the Zipstream Strength that you want to use.

Turn on Optimize for storage. This can only be used if the video management software supports B-frames.

Turn on Dynamic FPS.

Turn on Dynamic GOP and set a high Upper limit GOP length value.

Note: Most web browsers don’t support H.265 decoding and because of this the device doesn’t support it in its web interface. Instead you can use a video management system or application that supports H.265 decoding.

1. Go to System > Storage.

2. Click + Add network storage under Network storage.

3. Type the IP address of the host server.

4. Type the name of the shared location on the host server under Network share.

5. Type the username and password.

6. Select the SMB version or leave it on Auto.

7. Select Add share without testing if you experience temporary connection issues, or if the share is not yet configured.

8. Click Add.

1. Go to Video > Stream.

2. To start a recording, click the dot icon. If you haven’t set up any storage, click the storage icon and the network storage icon. For instructions on how to set up network storage, see the relevant section.

3. To stop recording, click the stop icon again.

1. Go to Recordings.

2. Click the play icon for your recording in the list.

With signed video, you can make sure that no one has tampered with the video recorded by the camera.

1. Go to Video > Stream > General and turn on Signed video.

2. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video. For instructions, see the AXIS Camera Station user manual.

3. Export the recorded video.

4. Use AXIS File Player to play the video.

The checkmark icon indicates that no one has tampered with the video.

You can create rules to make your device perform an action when certain events occur. A rule consists of conditions and actions. The conditions can be used to trigger the actions. For example, the device can start a recording or send an email when it detects motion, or show an overlay text while the device is recording.

To learn more, check out the guide Get started with rules for events.

1. Go to System > Events and add a rule. The rule defines when the device will perform certain actions. You can set up rules as scheduled, recurring, or manually triggered.

2. Enter a Name.

3. Select the Condition that must be met to trigger the action. If you specify more than one condition for the rule, all of the conditions must be met to trigger the action.

4. Select which Action the device should perform when the conditions are met.

Note: If you make changes to an active rule, the rule must be turned on again for the changes to take effect.

Note: If you change the definition of a stream profile that is used in a rule, then you need to restart all the rules that use that stream profile.

This example explains how to set up the camera to start recording to the SD card five seconds before it detects loud noise and to stop two minutes after. Note: The following instructions require that a microphone is connected to audio-in.

Turn on audio:

1. Set up the stream profile to include audio.

Turn on audio detection:

1. Go to System > Detectors > Audio detection.

2. Adjust the sound level according to your needs.

Create a rule:

1. Go to System > Events and add a rule.

2. Type a name for the rule.

3. In the list of conditions, under Audio, select Audio Detection.

4. In the list of actions, under Recordings, select Record video.

5. In the list of storage options, select SD_DISK.

6. Select the stream profile where audio has been turned on.

7. Set the prebuffer time to 5 seconds.

8. Set the postbuffer time to 2 minutes.

9. Click Save.

Turn on audio:

1. Go to Video > Stream > Audio and include audio.

2. If the device has more than one input source, select the correct one in Source.

3. Go to Audio > Device settings and turn on the correct input source.

4. If you make any changes to the input source, click Apply changes.

Edit the stream profile that is used for the recording:

5. Go to System > Stream profiles and select the stream profile.

6. Select Include audio and turn it on.

7. Click Save.

Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.

Important: For this feature to work with a video management software (VMS), you must first pair the camera with the network speaker, then add the camera to your VMS.

Pair camera with network speaker:

1. Go to System > Edge-to-edge > Pairing.

2. Click + Add and select the pairing type Audio from the drop-down list.

3. Select Speaker pairing.

4. Type the network speaker’s IP address, username and password.

5. Click Connect. A confirmation message appears.

Network microphone pairing allows you to use a compatible Axis network microphone as if it is connected directly to the camera. Once paired, the microphone will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.

Important: For this feature to work with a video management software (VMS), you must first pair the camera with the network microphone, then add the camera to your VMS.

Pair camera with network microphone:

1. Go to System > Edge-to-edge > Pairing.

2. Click + Add and select the pairing type Audio from the drop-down list.

3. Select Microphone pairing.

4. Type the network microphone’s IP address, username and password.

5. Click Connect. A confirmation message appears.

Device info shows the device information, including AXIS OS version and serial number.

Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade.

Time sync status shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.

NTP settings: View and update the NTP settings. Takes you to the Time and location page where you can change the NTP settings.

Security shows what kind of access to the device that is active, what encryption protocols are in use, and if unsigned apps are allowed. Recommendations to the settings are based on the AXIS OS Hardening Guide.

Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.

Connected clients shows the number of connections and connected clients.

View details: View and update the list of connected clients. The list shows IP address, protocol, port, state, and PID/process of each connection.

Ongoing recordings shows ongoing recordings and their designated storage space.

Recordings: View ongoing and filtered recordings and their source.

Shows the storage space where the recording is saved.

Power status shows power status information, including current power, average power, and max power.

Power settings: View and update the power settings for the device. Takes you to the Power settings page where you can change the power settings.

Click-and-drag to pan and tilt in the live view.

Zoom: Use the slider to zoom in and out.

Focus: Use this setting to set focus in the shown area. Depending on the device, different focus modes are available:

Auto: The camera automatically adjusts focus based on the entire image.

Manual: Set the focus manually at a fixed distance.

Area: The camera automatically adjusts focus for a selected area of the image.

Spot: The camera automatically adjusts focus for the center of the image.

Brightness: Use this setting to adjust the light intensity in the image, for example, to make objects easier to see. Brightness is applied after image capture, and does not affect the information in the image. To get more details in a dark area, it is sometimes better to try to increase gain or increase exposure time.

Click to play the live video stream.

Click to freeze the live video stream.

Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg].

Click to show I/O output ports. Use the switch to open or close the circuit of a port, for example, to test external devices.

Click to manually turn on or turn off the IR illumination.

Click to manually turn on or turn off the white light.

Click to access onscreen controls. Enable groups of onscreen controls to make the settings in each group available when users right-click the live stream in the video management software.

Predefined controls: Lists the default onscreen controls.

Custom controls: Click + Add custom control to create customized onscreen controls.

Starts the washer. When the sequence starts, the camera moves to the configured position to receive the wash spray. When the whole wash sequence is completed, the camera returns to its previous position. This icon is only visible when the washer is connected and configured.

Starts the wiper.

Click and select a preset position to go to that preset position in the live view. Or, click Setup to go to the preset position page.

Adds or removes a focus recall area. When you add a focus recall area, the camera saves the focus settings at that specific pan/tilt range.

Click to select a guard tour, then click Start to play the guard tour. Or, click Setup to go to the guard tours page.

Click to manually turn on the heater for a selected period of time.

Click to start a continuous recording of the live video stream. Click again to stop the recording. If a recording is ongoing, it will resume automatically after a reboot.

Click to show the storage that is configured for the device. To configure the storage, you need to be logged in as an administrator.

Click to access more settings:

Video format: Select the encoding format to use in the live view.

Autoplay: Turn on to autoplay a muted video stream whenever you open the device in a new session.

Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream.

Adaptive stream: Turn on to adapt the image resolution to the viewing client’s actual display resolution, to improve the user experience and help prevent a possible overload of the client’s hardware. The adaptive stream is only applied when you view the live video stream in the web interface in a browser.

Level grid: Click the icon to show the level grid. The grid helps you decide if the image is horizontally aligned. Click the icon to hide it.

Pixel counter: Click the icon to show the pixel counter. Drag and resize the box to contain your area of interest.

Refresh: Click the icon to refresh the still image in the live view.

PTZ controls: Turn on to display PTZ controls in the live view.

Click to show the live view at full resolution. If the full resolution is larger than your screen size, use the smaller image to navigate in the image.

Click to show the live video stream in full screen. Press ESC to exit full screen mode.

A capture mode is a preset configuration that defines how the camera captures images. When you change the capture mode, it can affect many other settings, such as view areas and privacy masks.

The orientation of the image can change depending on how you mount the camera.

To minimize image flicker, select the frequency your region uses. The American regions usually use 60 Hz. The rest of the world mostly uses 50 Hz. If you’re not sure of your region’s power line frequency, check with the local authorities.

Zoom: Use the slider to adjust the zoom level.

Autofocus after zooming: Turn on to enable autofocus after zooming.

Focus: Use the slider to manually set the focus.

Autofocus: Click to make the camera focus on the selected area. If you don’t select an autofocus area, the camera focuses on the entire scene.

Autofocus area: Click the icon to show the autofocus area. This area should include the area of interest.

Reset focus: Click to make the focus return to its original position.

Note: In cold environments, it can take several minutes for the zoom and focus to become available.

It is recommended you not to use multiple image correction features at the same time, since it can lead to performance issues.

Turn on to get a straighter image if it suffers from barrel distortion. Barrel distortion is a lens effect that makes the image appear curved and bent outwards. The condition is seen more clearly when the image is zoomed out.

Use the slider to adjust the correction level. A lower level means that the image width is kept at the expense of image height and resolution. A higher level means that image height and resolution are kept at the expense of image width.

Use the slider to adjust the correction level. Pucker means that the image width is kept at the expense of image height and resolution. Bloat means that image height and resolution are kept at the expense of image width.

Turn on to get a smoother and steadier image with less blur. We recommend that you use image stabilization in environments where the device is mounted in an exposed location and subject to vibrations due to, for example, wind or passing traffic.

Use the slider to adjust the focal length. A higher value leads to higher magnification and a narrower angle of view, while a lower value leads to a lower magnification and a wider angle of view.

Use the slider to adjust the size of the stabilizer margin, which determines the level of vibration to stabilize. If the product is mounted in an environment with a lot of vibration, move the slider towards Max. As a result, a smaller scene is captured. If the environment has less vibration, move the slider towards Min.

Turn on to keep the angle of view constant while you change the focus. You might not be able to zoom in as much with this function activated.

Turn on and use the slider to straighten the image horizontally by rotating and cropping it digitally. The functionality is useful when it’s not possible to mount the camera exactly level. Ideally, straighten the image during installation.

Click the icon to show a supporting grid in the image.

Click the icon to hide the grid.

Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.

Forensic: Suitable for surveillance purposes.

Indoor: Suitable for indoor environments.

Outdoor: Suitable for outdoor environments.

Vivid: Useful for demonstration purposes.

Traffic overview: Suitable for vehicle traffic monitoring.

License plate: Suitable for capturing license plates.

Use the slider to adjust the color intensity. You can, for example, get a grayscale image.

Use the slider to adjust the difference between light and dark.

Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase gain or exposure time.

Use the slider to make objects in the image appear sharper by adjusting the edge contrast. If you increase the sharpness, it may increase the bitrate and the amount of storage space needed as well.

Turn on to make both bright and dark areas of the image visible.

Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.

Use the slider to adjust the amount of tone mapping that is applied to the image. If the value is set to zero, only the standard gamma correction is applied, while a higher value increases the visibility of the darkest and brightest parts in the image.

When the camera detects the color temperature of the incoming light, it can adjust the image to make the colors look more natural. The automatic white balance setting reduces the risk of color flicker by adapting to changes gradually. If the lighting changes, or when the camera is first started, it can take up to 30 seconds to adapt to the new light source.

Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations.

Automatic – outdoors: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most outdoor situations.

Custom – indoors: Fixed color adjustment for a room with some artificial light other than fluorescent lighting and good for a normal color temperature around 2800 K.

Custom – outdoors: Fixed color adjustment for sunny weather conditions with a color temperature around 5500 K.

Fixed – fluorescent 1: Fixed color adjustment for fluorescent lighting with a color temperature around 4000 K.

Fixed – fluorescent 2: Fixed color adjustment for fluorescent lighting with a color temperature around 3000 K.

Fixed – indoors: Fixed color adjustment for a room with some artificial light other than fluorescent lighting and good for a normal color temperature around 2800 K.

Fixed – outdoors 1: Fixed color adjustment for sunny weather conditions with a color temperature around 5500 K.

Fixed – outdoors 2: Fixed color adjustment for cloudy weather condition with a color temperature around 6500 K.

Street light – mercury: Fixed color adjustment for ultraviolet emission in mercury vapor lights common in street lighting.

Street light – sodium: Fixed color adjustment that compensates for the yellow orange color of sodium vapor lights common in street lighting.

Hold current: Keep the current settings and do not compensate for light changes.

Manual: Fix the white balance with the help of a white object. Drag the circle to an object that you want the camera to interpret as white in the live view image. Use the Red balance and Blue balance sliders to adjust the white balance manually.

Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases.

On: Select to turn on the IR-cut filter. The image is in color, but with reduced light sensitivity.

Off: Select to turn off the IR-cut filter. The image is in black and white for increased light sensitivity.

Note: Some devices have IR-pass filters in night mode. The IR-pass filter increases IR-light sensitivity but blocks visible light.

Use the slider to adjust the light threshold where the camera changes from day mode to night mode.

Move the slider towards Bright to decrease the threshold for the IR-cut filter. The camera changes to night mode earlier.

Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later.

Allow illumination: Turn on to let the camera use the built-in light in night mode.

Synchronize illumination: Turn on to automatically synchronize the illumination with the surrounding light. The synchronization between day and night only works if the IR-cut filter is set to Auto or Off.

Automatic illumination angle: Turn on to use the automatic illumination angle. Turn off to set the illumination angle manually.

Illumination angle: Use the slider to manually set the illumination angle, for example, if the angle needs to be different from the camera’s angle of view.

IR wavelength: Select the desired wavelength for the IR light.

White light:

Allow illumination: Turn on to let the camera use white light in night mode.

Synchronize illumination: Turn on to automatically synchronize the white light with the surrounding light.

If your device doesn’t have built-in illumination, these controls are only available when you connect a supported Axis illuminator.

Select an exposure mode to reduce rapidly changing irregular effects in the image, for example, flicker produced by different types of light sources. It is recommended to use the automatic exposure mode, or the same frequency as your power network.

Exposure mode:

Automatic: The camera adjusts the aperture, gain, and shutter automatically.

Automatic aperture: The camera adjusts the aperture and gain automatically. The shutter is fixed.

Automatic shutter: The camera adjusts the shutter and gain automatically. The aperture is fixed.

Hold current: Locks the current exposure settings.

Flicker-free: The camera adjusts the aperture and gain automatically, and uses only the following shutter speeds: 1/50 s (50 Hz) and 1/60 s (60 Hz).

Flicker-free 50 Hz: The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/50 s.

Flicker-free 60 Hz: The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/60 s.

Flicker-reduced: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s (50 Hz) and 1/120 s (60 Hz) for brighter scenes.

Flicker-reduced 50 Hz: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s for brighter scenes.

Flicker-reduced 60 Hz: This is the same as flicker-free, but the camera might use shutter speeds faster than 1/120 s for brighter scenes.

Manual: The aperture, gain, and shutter are fixed.

Exposure zone: Use exposure zones to optimize the exposure in a selected part of the scene, for example, the area in front of an entrance door.

Note: The exposure zones are related to the original image (unrotated), and the names of the zones apply to the original image. This means, for example, that if the video stream is rotated 90°, then the Upper zone becomes the Right zone in the stream, and Left becomes Lower.

Automatic: Suitable for most situations.

Center: Uses a fixed area in the center of the image to calculate the exposure. The area has a fixed size and position in the live view.

Full: Uses the entire live view to calculate the exposure.

Upper: Uses an area with a fixed size and position in the upper part of the image to calculate the exposure.

Lower: Uses an area with a fixed size and position in the lower part of the image to calculate the exposure.

Left: Uses an area with a fixed size and position in the left part of the image to calculate the exposure.

Right: Uses an area with a fixed size and position in the right part of the image to calculate the exposure.

Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.

Custom: Uses an area in the live view to calculate the exposure. You can adjust the size and position of the area.

Max shutter: Select the shutter speed to provide the best image. Low shutter speeds (longer exposure) might cause motion blur when there is movement, and a too high shutter speed might affect the image quality. Max shutter works with max gain to improve the image.

Max gain: Select the suitable max gain. If you increase the max gain, it improves the visible level of detail in dark images, but also increases the noise level.

Motion-adaptive exposure: Select to reduce motion blur in low-light conditions.

Blur-noise trade-off: Use the slider to adjust the priority between motion blur and noise.

Lock aperture: Turn on to keep the aperture size set by the Aperture slider. Turn off to allow the camera to automatically adjust the aperture size.

Aperture: Use the slider to adjust the aperture size, that is, how much light passes through the lens.

Exposure level: Use the slider to adjust the image exposure.

Defog: Turn on to detect the effects of foggy weather and automatically remove them for a clearer image.

Resolution: Select the image resolution suitable for the surveillance scene. A higher resolution increases bandwidth and storage.

Frame rate: To avoid bandwidth problems on the network or reduce storage size, you can limit the frame rate to a fixed amount. If you leave the frame rate at zero, the frame rate is kept at the highest possible rate under the current conditions.

P-frames: Enter the desired number of P-frames. The higher the number, the less bandwidth is required.

Compression: Use the slider to adjust the image compression. High compression results in a lower bitrate and lower image quality. Low compression improves the image quality, but uses more bandwidth and storage when you record.

Signed video: Turn on to add the signed video feature to the video. Signed video protects the video from tampering by adding cryptographic signatures to the video.

Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.

Select the bitrate reduction Strength:

Off: No bitrate reduction.

Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.

Medium: Visible effects in some scenes through less noise and a slightly lower level of detail in regions of lower interest, for example, where there’s no movement.

High: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest, for example, where there’s no movement. We recommend this level for cloud-connected devices and devices that use local storage.

Higher: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest, for example, where there’s no movement.

Extreme: Visible effects in most scenes. The bitrate is optimized for smallest possible storage.

Optimize for storage: Turn on to minimize the bitrate while maintaining quality. The optimization does not apply to the stream shown in the web client.

Dynamic FPS (frames per second): Turn on to allow the bandwidth to vary based on the level of activity in the scene. More activity requires more bandwidth.

Lower limit: Enter a value to adjust the frame rate between minimal fps and the stream default fps based on scene motion.

Dynamic GOP (Group of Pictures): Turn on to dynamically adjust the interval between I-frames based on the level of activity in the scene.

Upper limit: Enter a maximum GOP length, that is, the maximum number of P-frames between two I-frames.

Bitrate control:

Average: Select to automatically adjust the bitrate over a longer time period and provide the best possible image quality based on the available storage.

Click the icon to calculate the target bitrate based on available storage, retention time, and bitrate limit.

Target bitrate: Enter desired target bitrate.

Retention time: Enter the number of days to keep the recordings.

Storage: Shows the estimated storage that can be used for the stream.

Maximum bitrate: Turn on to set a bitrate limit.

Bitrate limit: Enter a bitrate limit that is higher than the target bitrate.

Maximum: Select to set a maximum instant bitrate of the stream based on your network bandwidth.

Maximum: Enter the maximum bitrate.

Variable: Select to allow the bitrate to vary based on the level of activity in the scene. More activity requires more bandwidth. We recommend this option for most situations.

Orientation:

Mirror: Turn on to mirror the image.

Audio:

Include: Turn on to use audio in the video stream.

Source: Select what audio source to use.

Stereo: Turn on to include built-in audio as well as audio from an external microphone.

Click the + icon to create a view area.

Click the view area to access settings.

Name: Enter a name for the view area. The maximum length is 64 characters.

Aspect ratio: Select desired aspect ratio. The resolution adjusts automatically.

PTZ: Turn on to use pan, tilt, and zoom functionality in the view area.

Click the + icon to create a new privacy mask.

Privacy masks: Click to change the color of all privacy masks, or to delete all privacy masks permanently.

Cell size: If you choose mosaic color, the privacy masks appear as pixilated patterns. Use the slider to change the size of the pixels.

Mask x: Click to rename, disable, or permanently delete the mask.

The camera detects moving objects and classes them according to object type. In the view, a classified object has a colored bounding box around it along with its assigned id.

Id: A unique identification number for the identified object and the type.

Type: Classifies a moving object as Human, Face, Car, Bus, Truck, Bike, or License Plate. The color of the bounding box depends on the type classification.

Confidence: The bar indicates the level of confidence in the classification of the object type.

These settings are for the RTSP metadata stream that uses ONVIF XML. Changes made here don’t affect the Metadata visualization page.

Producer: A data channel that uses Real-Time Streaming Protocol (RTSP) to send metadata.

Channel: The channel used to send metadata from a producer. Turn on to enable the metadata stream. Turn off for compatibility or resource management reasons.

Create: Click to create a new MQTT producer.

Key: Select a predefined identifier from the dropdown list to specify the source of the metadata stream.

MQTT topic: Enter a name for the MQTT topic.

QoS (Quality of Service): Set the level of message delivery assurance (0-2).

Retain messages: Choose whether to retain the last message on the MQTT topic.

Use MQTT client device topic prefix: Choose whether to add a prefix to the MQTT topic to help identify the source device.

The context menu contains:

Update: Modify the settings of the selected producer.

Delete: Delete the selected producer.

Object snapshot: Turn on to include a cropped image of each detected object.

Additional crop margin: Turn on to add extra margin around cropped images of detected objects.

Input: Turn on or off audio input. Shows the type of input.

Allow stream extraction: Turn on to allow stream extraction.

Input type: Select the type of input, for instance, if it’s a microphone or line.

Power type: Select power type for your input.

Apply changes: Apply your selection.

Echo cancellation: Turn on to remove echoes during two-way communication.

Separate gain controls: Turn on to adjust the gain separately for the different input types.

Automatic gain control: Turn on to dynamically adapt the gain to changes in the sound.

Gain: Use the slider to change the gain. Click the microphone icon to mute or unmute.

Encoding: Select the encoding to use for the input source streaming. You can only choose encoding if audio input is turned on. If audio input is turned off, click Enable audio input to turn it on.

Ten Band Graphic Audio Equalizer: Turn on to adjust the level of different frequency bands within an audio signal. This feature is for advanced users with audio configuration experience.

Talkback range: Choose the operational range to gather audio content. An increase to the operational range cause a reduction of simultaneous two-way communication capabilities.

Voice enhancement: Turn on to enhance the voice content in relation to other sounds.

Start a recording on the device.

Choose which storage device to save to.

Stop a recording on the device.

Triggered recordings will end when manually stopped or when the device is shut down.

Continuous recordings will continue until manually stopped. Even if the device is shut down, the recording will continue when the device starts up again.

Play the recording.

Stop playing the recording.

Show or hide information and options about the recording.

Set export range: If you only want to export part of the recording, enter a time span.

Encrypt: Select to set a password for exported recordings.

Export: Export the whole or a part of the recording.

Click to delete a recording.

From: Show recordings done after a certain point in time.

To: Show recordings up until a certain point in time.

Source: Show recordings based on source. The source refers to the sensor.

Event: Show recordings based on events.

Storage: Show recordings based on storage type.

Add app: Install a new app.

Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps.

Allow unsigned apps: Turn on to allow installation of unsigned apps.

View the security updates in AXIS OS and ACAP apps.

Use the switch next to the app name to start or stop the app.

Open: Access the app’s settings.

The context menu can contain one or more of the following options:

Open-source license: View information about open-source licenses used in the app.

App log: View a log of the app events.

Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access.

Activate license automatically: If the app requires a license, you need to activate it. Use this option if your device has internet access.

Deactivate the license: Deactivate the license to replace it with another license.

Settings: Configure the parameters.

Delete: Delete the app permanently from the device.

Note: The device’s performance might be affected if you run several apps at the same time.

Synchronization options include:

Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server.

Manual NTS KE servers: Enter the IP address of one or two NTP servers.

Trusted NTS KE CA certificates: Select the trusted CA certificates to use for secure NTS KE time synchronization, or leave at none.

Max NTP poll time: Select the maximum amount of time the device should wait before it polls the NTP server to get an updated time.

Min NTP poll time: Select the minimum amount of time the device should wait before it polls the NTP server to get an updated time.

Automatic date and time (NTP servers using DHCP): Synchronize with the NTP servers connected to the DHCP server.

Fallback NTP servers: Enter the IP address of one or two fallback servers.

Automatic date and time (manual NTP servers): Synchronize with NTP servers of your choice.

Custom date and time: Manually set the date and time. Click Get from system to fetch the date and time settings once from your computer or mobile device.

Time zone: Select which time zone to use. Time will automatically adjust to daylight saving time and standard time.

Latitude: Positive values are north of the equator.

Longitude: Positive values are east of the prime meridian.

Heading: Enter the compass direction that the device is facing. O is due north.

Label: Enter a descriptive name for your device.

Save: Click to save your device location.

Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically.

IP address: Enter a unique IP address for the device.

Subnet mask: Enter the subnet mask to define what addresses are inside the local area network.

Router: Enter the IP address of the default router (gateway) used to connect devices that are attached to different networks and network segments.

Fallback to static IP address if DHCP isn’t available: Select if you want to add a static IP address to use as fallback if DHCP is unavailable and can’t assign an IP address automatically.

Note: If DHCP isn’t available and the device uses a static address fallback, the static address is configured with a limited scope.

Assign IPv6 automatically: Select to turn on IPv6 and to let the network router assign an IP address to the device automatically.

Assign hostname automatically: Select to let the network router assign a hostname to the device automatically.

Hostname: Enter the hostname manually to use as an alternative way of accessing the device.

Enable dynamic DNS updates: Allow your device to automatically update its domain name server records whenever its IP address changes.

Register DNS name: Enter a unique domain name that points to your device’s IP address.

TTL: Time to Live (TTL) sets how long a DNS record stays valid before it needs to be updated.

Assign DNS automatically: Select to let the DHCP server assign search domains and DNS server addresses to the device automatically.

Search domains: When you use a hostname that is not fully qualified, click Add search domain and enter a domain in which to search for the hostname the device uses.

DNS servers: Click Add DNS server and enter the IP address of the DNS server. This provides the translation of hostnames to IP addresses on your network.

HTTPS is a protocol that provides encryption for page requests from users and for the pages returned by the web server. The encrypted exchange of information is governed by the use of an HTTPS certificate, which guarantees the authenticity of the server.

To use HTTPS on the device, you must install an HTTPS certificate. Go to System > Security to create and install certificates.

Allow access through: Select if a user is allowed to connect to the device through the HTTP, HTTPS, or both HTTP and HTTPS protocols.

Note: If you view encrypted web pages through HTTPS, you might experience a drop in performance, especially when you request a page for the first time.

HTTP port: Enter the HTTP port to use. The device allows port 80 or any port in the range 1024-65535.

HTTPS port: Enter the HTTPS port to use. The device allows port 443 or any port in the range 1024-65535.

Certificate: Select a certificate to enable HTTPS for the device.

Bonjour®: Turn on to allow automatic discovery on the network.

Bonjour name: Enter a friendly name to be visible on the network.

UPnP®: Turn on to allow automatic discovery on the network.

UPnP name: Enter a friendly name to be visible on the network.

WS-Discovery: Turn on to allow automatic discovery on the network.

LLDP and CDP: Turn on to allow automatic discovery on the network. Turning LLDP and CDP off can impact the PoE power negotiation.

Power and ethernet: Select this option to turn on network for the switch port.

Power only: Select this option to turn off network for the switch port. The port still provides power over ethernet.

Http proxy: Specify a global proxy host or IP address according to the allowed format.

Https proxy: Specify a global proxy host or IP address according to the allowed format.

Allowed formats for http and https proxies:

http(s)://host:port

http(s)://user@host:port

http(s)://user:pass@host:port

Note: Restart the device to apply the global proxy settings.

No proxy: Use No proxy to bypass global proxies. Enter one of the options in the list, or enter several separated by a comma:

Leave empty

Specify an IP address

Specify an IP address in CIDR format

Specify a domain name, for example: http://www.<domain name>.com

Specify all subdomains in a specific domain, for example .<domain name>.com

One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location.

Allow O3C:

One-click: This is the default option. To connect to O3C, press the control button on the device.

Always: The device continuously attempts to connect to an O3C service over the internet. Once you register the device, it stays connected.

No: Disconnects the O3C service.

Proxy settings: If needed, enter the proxy settings to connect to the proxy server.

Host: Enter the proxy server’s address.

Port: Enter the port number used for access.

Login and Password: If needed, enter username and password for the proxy server.

Authentication method:

Basic: This method is the most compatible authentication scheme for HTTP. It’s less secure than the Digest method because it sends the username and password unencrypted to the server.

Digest: This method is more secure because it always transfers the password encrypted across the network.

Auto: This option lets the device select the authentication method depending on the supported methods. It prioritizes the Digest method over the Basic method.

Owner authentication key (OAK): Click Get key to fetch the owner authentication key.

SNMP (Simple Network Management Protocol) allows remote management of network devices.

SNMP: Select the version of SNMP to use.

v1 and v2c:

Read community: Enter the community name that has read-only access to all supported SNMP objects.

Write community: Enter the community name that has read or write access to all supported SNMP objects.

Activate traps: Turn on to activate trap reporting. The device uses traps to send messages for important events or status changes to a management system.

Trap address: Enter the IP address or host name of the management server.

Trap community: Enter the community to use when the device sends a trap message to the management system.

Traps:

Cold start: Sends a trap message when the device starts.

Link up: Sends a trap message when a link changes from down to up.

Link down: Sends a trap message when a link changes from up to down.

Authentication failed: Sends a trap message when an authentication attempt fails.

v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, it is recommended to activate HTTPS.

Password for the account “initial”: Enter the SNMP password for the account named “initial”.

Note: All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps.

Client/server certificates: A client/server certificate validates the device’s identity, and can be self-signed or issued by a Certificate Authority (CA).

CA certificates: You can use a CA certificate to authenticate a peer certificate, for example to validate the identity of an authentication server when the device connects to a network protected by IEEE 802.1X.

These formats are supported:

Certificate formats: PEM, .CER, and .PFX

Private key formats: PKCS#1 and PKCS#12

Important: If you reset the device to factory default, all certificates are deleted. Any pre-installed CA certificates are reinstalled.

Add certificate: Click to add a certificate. A step-by-step guide opens up.

More: Show more fields to fill in or select.

Secure keystore: Select to use Trusted Execution Environment (SoC TEE), Secure element or Trusted Platform Module 2.0 to securely store the private key.

Key type: Select the default or a different encryption algorithm from the drop-down list to protect the certificate.

The context menu contains:

Certificate information: View an installed certificate’s properties.

Delete certificate: Delete the certificate.

Create certificate signing request: Create a certificate signing request to send to a registration authority to apply for a digital identity certificate.

Secure keystore options include:

Trusted Execution Environment (SoC TEE): Select to use SoC TEE for secure keystore.

Secure element (CC EAL6+): Select to use secure element for secure keystore.

Trusted Platform Module 2.0 (CC EAL4+, FIPS 140-2 Level 2): Select to use TPM 2.0 for secure keystore.

Active: Select which cryptographic policy to apply to the device:

Default – OpenSSL: Balanced security and performance for general use.

FIPS – Policy to comply with FIPS 140-2: Encryption compliant with FIPS 140-2 for regulated industries.

IEEE 802.1x is an IEEE standard for port-based network admission control providing secure authentication of wired and wireless network devices.

To access a network protected by IEEE 802.1x, network devices must authenticate themselves.

Authentication method: Select an EAP type used for authentication.

Client certificate: Select a client certificate to use IEEE 802.1x.

CA certificates: Select CA certificates to validate the authentication server’s identity.

EAP identity: Enter the user identity associated with the client certificate.

EAPOL version: Select the EAPOL version that is used in the network switch.

Use IEEE 802.1x: Select to use the IEEE 802.1x protocol.

Settings available if using IEEE 802.1x PEAP-MSCHAPv2 as authentication method:

Password: Enter the password for your user identity.

Peap version: Select the Peap version that is used in the network switch.

Label: Select 1 to use client EAP encryption; select 2 to use client PEAP encryption.

These settings are only available if you use IEEE 802.1ae MACsec (Static CAK/Pre-Shared Key) as the authentication method:

Key agreement connectivity association key name: Enter the connectivity association name (CKN).

Key agreement connectivity association key: Enter the connectivity association key (CAK).

Blocking: Turn on to block brute-force attacks.

Blocking period: Enter the number of seconds to block a brute-force attack.

Blocking conditions: Enter the number of authentication failures allowed per second before the block starts.

Firewall: Turn on to activate the firewall.

Default Policy: Select how you want the firewall to handle connection requests not covered by rules.

ACCEPT: Allows all connections to the device.

DROP: Blocks all connections to the device.

To make exceptions to the default policy, you can create rules that allows or blocks connections to the device from specific addresses, protocols, and ports.

New rule: Click to create a rule.

Rule type:

FILTER: Select to either allow or block connections from devices that match the criteria defined in the rule.

Policy: Select Accept or Drop for the firewall rule.

IP range: Select to specify a range of addresses to allow or block. Use IPv4/IPv6 in Start and End.

IP address: Enter an address that you want to allow or block. Use IPv4/IPv6 or CIDR format.

Protocol: Select a network protocol (TCP, UDP, or Both) to allow or block.

MAC: Enter the MAC address of a device that you want to allow or block.

Port range: Select to specify the range of ports to allow or block. Add them in Start and End.

Port: Enter a port number that you want to allow or block.

Traffic type: Select a traffic type that you want to allow or block (UNICAST, BROADCAST, MULTICAST).

LIMIT: Select to accept connections from devices that match the criteria defined in the rule but apply limits to reduce excessive traffic.

Test rules: Click to test the rules that you have defined.

To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. Install: Click to install the certificate. You need to install the certificate before you install the software.

The context menu contains:

Delete certificate: Delete the certificate.

Add account: Click to add a new account. You can add up to 100 accounts.

Account: Enter a unique account name.

New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password.

Repeat password: Enter the same password again.

Privileges for Administrator: Has full access to all settings. Administrators can also add, update, and remove other accounts.

Privileges for Operator: Has access to all settings except All System settings, and Adding apps.

Privileges for Viewer: Has access to watch and take snapshots of a video stream, watch and export recordings, and pan, tilt, and zoom; with PTZ account access.

The context menu contains:

Update account: Edit the account properties.

Delete account: Delete the account. You can’t delete the root account.

Allow anonymous viewing: Turn on to allow anyone access the device as a viewer without logging in with an account.

Allow anonymous PTZ operating: Turn on to allow anonymous users to pan, tilt, and zoom the image.

Add SSH account: Click to add a new SSH account.

Enable SSH: Turn on to use SSH service.

Account: Enter a unique account name.

New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password.

Repeat password: Enter the same password again.

Comment: Enter a comment (optional).

The context menu contains:

Update SSH account: Edit the account properties.

Delete SSH account: Delete the account. You can’t delete the root account.

Add virtual host: Click to add a new virtual host.

Enabled: Select to use this virtual host.

Server name: Enter the name of the server. Only use numbers 0-9, letters A-Z, and hyphen (-).

Port: Enter the port the server is connected to.

Type: Select the type of authentication to use. Select between Basic, Digest, and Open ID.

The context menu contains:

Update: Update the virtual host.

Delete: Delete the virtual host.

Admin claim: Enter a value for the admin role.

Verification URI: Enter the web link for the API endpoint authentication.

Operator claim: Enter a value for the operator role.

Require claim: Enter the data that should be in the token.

Viewer claim: Enter the value for the viewer role.

Save: Click to save the values.

Client ID: Enter the OpenID username.

Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server.

Admin claim: Enter a value for the admin role.

Provider URL: Enter the web link for the API endpoint authentication.

Operator claim: Enter a value for the operator role.

Require claim: Enter the data that should be in the token.

Viewer claim: Enter the value for the viewer role.

Remote user: Enter a value to identify remote users.

Scopes: Optional scopes that could be part of the token.

Client secret: Enter the OpenID password.

Save: Click to save the OpenID values.

Enable OpenID: Turn on to close current connection and allow device authentication from the provider URL.

Important: If you can’t use OpenID to sign in, use the Digest or Basic credentials you used when you configured OpenID to sign in.

Add a rule: Create a rule.

Name: Enter a name for the rule.

Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations.

Condition: Select a condition from the list. If multiple conditions are defined, all of them must be met to trigger the action.

Use this condition as a trigger: Select to make this first condition function only as a starting trigger.

Invert this condition: Select if you want the condition to be the opposite of your selection.

Add a condition: Click to add an additional condition.

Action: Select an action from the list and enter its required information.

Add a recipient: Click to add a recipient.

Name: Enter a name for the recipient.

Type: Select from the list (FTP, HTTP, HTTPS, Network storage, SIP or VMS, Email).

Note: If you set up your device to use FTP or SFTP, don’t change or remove the unique sequence number that’s added to the file names.

Use default topic prefix: Select to use the default topic prefix, that is defined in the device topic prefix in the MQTT client tab.

Include topic name: Select to include the topic that describes the condition in the MQTT topic.

Include topic namespaces: Select to include ONVIF topic namespaces in the MQTT topic.

Include serial number: Select to include the device’s serial number in the MQTT payload.

Add condition: Click to add a condition.

Retain: Defines which MQTT messages are sent as retained (None, Property, All).

QoS: Select the desired level for the MQTT publication.

Add subscription: Click to add a new MQTT subscription.

Subscription filter: Enter the MQTT topic that you want to subscribe to.

Use device topic prefix: Add the subscription filter as prefix to the MQTT topic.

Subscription type:

Stateless: Select to convert MQTT messages into a stateless message.

Stateful: Select to convert MQTT messages into a condition. The payload is used as the state.

QoS: Select the desired level for the MQTT subscription.

Note: Connect to an MQTT broker before you add MQTT overlay modifiers.

Add overlay modifier: Click to add a new overlay modifier.

Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.

Data field: Specify the key for the message payload that you want to show in the overlay.

Modifier: Use the resulting modifier when you create the overlay.

Modifiers that start with #XMP show all of the data received from the topic.

Modifiers that start with #XMD show the data specified in the data field.

Ignore: Turn on to ignore network storage.

Add network storage: Click to add a network share where you can save recordings.

Address: Enter the IP address or host name of the host server.

Network share: Enter the name of the shared location on the host server.

User: If the server requires a login, enter the username.

Password: If the server requires a login, enter the password.

SMB version: Select the SMB storage protocol version to connect to the NAS.

Add share without testing: Select to add the network share even if an error is discovered during the connection test.

Remove network storage: Click to unmount, unbind, and remove the connection to the network share.

Unbind: Click to unbind and disconnect the network share.

Bind: Click to bind and connect the network share.

Unmount: Click to unmount the network share.

Mount: Click to mount the network share.

Write protect: Turn on to stop writing to the network share and protect recordings from being removed.

Retention time: Select how long to keep recordings.

Tools:

Test connection: Test the connection to the network share.

Format: Format the network share.

Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it.

Unmount: Click to safely remove the SD card.

Write protect: Turn on to stop writing to the SD card and protect recordings from being removed.

Autoformat: Turn on to automatically format a newly inserted SD card.

Ignore: Turn on to stop storing recordings on the SD card.

Retention time: Select how long to keep recordings.

Tools include Check, Repair, Format, Encrypt, Decrypt, Change password, and Use tool.

Wear trigger: Set a value for the SD card wear level at which you want to trigger an action. We recommend setting the wear trigger between 80-90%.

Add stream profile: Click to create a new stream profile.

Preview: A preview of the video stream with the stream profile settings you select.

Name: Add a name for your profile.

Description: Add a description of your profile.

Video codec: Select the video codec that should apply for the profile.

Resolution: See for a description of this setting.

Frame rate: See for a description of this setting.

Compression: See for a description of this setting.

Zipstream: See for a description of this setting.

Optimize for storage: See for a description of this setting.

Dynamic FPS: See for a description of this setting.

Dynamic GOP: See for a description of this setting.

Mirror: See for a description of this setting.

GOP length: See for a description of this setting.

Bitrate control: See for a description of this setting.

Include overlays: Select what type of overlays to include.

Include audio: See for a description of this setting.

Add accounts: Click to add a new ONVIF account.

Account: Enter a unique account name.

New password: Enter a password for the account. Passwords must be 1 to 64 characters long.

Repeat password: Enter the same password again.

Role options:

Administrator: Has full access to all settings. Administrators can also add, update, and remove other accounts.

Operator: Has access to all settings except All System settings and Adding apps.

Media account: Allows access to the video stream only.

The context menu contains:

Update account: Edit the account properties.

Delete account: Delete the account. You can’t delete the root account.

When you create an ONVIF account, you automatically enable ONVIF communication.

Add media profile: Click to add a new ONVIF media profile.

Profile name: Add a name for the media profile.

Video source: Select the video source for your configuration.

Video encoder: Select the video encoding format for your configuration.

Audio source: Select the audio input source for your configuration.

Audio encoder: Select the audio encoding format for your configuration.

Audio decoder: Select the audio decoding format for your configuration.

Audio output: Select the audio output format for your configuration.

Metadata: Select the metadata to include in your configuration.

PTZ: Select the PTZ settings for your configuration.

Create: Click to save your settings and create the profile.

Cancel: Click to cancel the configuration and clear all settings.

profile_x: Click on the profile name to open and edit the preconfigured profile.

Enable audio in the device to get the option to select an audio source and audio encoder configuration.

The camera tampering detector generates an alarm when the scene changes, for example, when the lens is covered, sprayed or severely put out of focus, and the time in Trigger delay has passed.

Trigger delay: Enter the minimum time that the tampering conditions must be active before the alarm triggers.

Trigger on dark images: Turn on this parameter to generate alarms for all cases where the image turns dark.

Note: For detection of tampering attempts in static and non-crowded scenes.

Sound level: Adjust the sound level to a value from 0-100, where 0 is the most sensitive and 100 the least sensitive. You can trigger an action if the sound level rises above, falls below or passes the set value.

Shock detector: Turn on to generate an alarm if the device is hit by an object or if it is tampered with.

Sensitivity level: Move the slider to adjust the sensitivity level at which the device should generate an alarm.

Full power (default): Select when there’s a risk of colder temperatures and ice formation. This is when heaters are used, and power consumption is high.

Cold climate: Select when there’s a risk of colder temperatures and ice formation. Improved pan heater performance, which activates after a device restart.

Low power: Select to reduce power consumption. The heater is turned off.

Export: Click to export the chart data.

Name: Edit the text to rename the port.

Direction: Icons indicate whether the port is an input port or an output port. If the port is configurable, you can click the icons to change between input and output.

Normal state: Click the icon for open circuit, and the icon for closed circuit.

Current state: Shows the current state of the port.

Supervised: Turn on to make it possible to detect and trigger actions if someone tampers with the connection to digital I/O devices.

Generic pairing allows you to pair with a device with light and siren functionality.

Add: Add a device to pair with.

Discover devices: Click to find devices on the network.

To pair a device from the list, click +.

Select pairing type: Select from the drop-down list.

Speaker pairing: Select to pair a network speaker.

Microphone pairing: Select to pair a microphone.

Address: Enter host name or IP address to the network speaker.

Username: Enter username.

Password: Enter password for the user.

Close: Click to clear all fields.

Connect: Click to establish connection to the device to pair with.

Note: Only devices with Bonjour enabled can be found.

Reports:

View the device server report: View information about the product status in a pop-up window.

Download the device server report: It creates a .zip file that contains a complete server report text file in UTF-8 format, as well as a snapshot of the current live view image.

Download the crash report: Download an archive with detailed information about the server’s status.

Logs:

View the system log: Click to show information about system events such as device startup, warnings, and critical messages.

View the access log: Click to show all failed attempts to access the device.

View the audit log: Click to show information about user and system activities.

Server: Click to add a new server.

Host: Enter the hostname or IP address of the server.

Format: Select which syslog message format to use (Axis, RFC 3164, RFC 5424).

Protocol: Select the protocol to use (UDP, TCP, TLS).

Port: Edit the port number to use a different port.

Severity: Select which messages to send when triggered.

Type: Select the type of logs you want to send.

Test server setup: Send a test message to all servers before you save the settings.

CA certificate set: See the current settings or add a certificate.

Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.

The only settings saved after restore are:

Boot protocol (DHCP or static)

Static IP address

Default router

Subnet mask

802.1X settings

O3C settings

DNS server IP address

Standard upgrade: Upgrade to the new AXIS OS version.

Factory default: Upgrade and return all settings to the factory default values.

Automatic rollback: Upgrade and confirm the upgrade within the set time. If you don’t confirm, the device reverts to the previous AXIS OS version.

1. Go to the device’s web interface > Status.

2. Under Device info, see the AXIS OS version.

If the upgrade fails, the device reloads the previous version. The most common reason is that the wrong AXIS OS file has been uploaded. Check that the name of the AXIS OS file corresponds to your device and try again.

If you experience problems after the upgrade, roll back to the previously installed version from the Maintenance page.

Disconnect the Axis device from the network. Run the ping command (in a Command/DOS window, type ping and the IP address of the device):

If you receive: Reply from : bytes=32; time=… this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the device.

If you receive: Request timed out, this means that the IP address is available for use with the Axis device. Check all cabling and reinstall the device.

The static IP address in the Axis device is used before the DHCP server sets a dynamic address. This means that if the same default static IP address is also used by another device, there may be problems accessing the device.

For authentication to work properly, the date and time settings in the Axis device must be synchronized with an NTP server. Go to System > Date and time.

AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs.

AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems.

AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.

Ensure that your graphics card uses the latest driver.

Modify the settings for your graphics adapter.

Reduce the number of applications running on the client computer.

Limit the number of simultaneous viewers.

Check with the network administrator that there is enough bandwidth available.

Lower the image resolution.

Web browsers don’t support H.265 decoding. Use a video management system or application that supports H.265 decoding.

If the server/broker supports WebSocket/WebSocket Secure (WS/WSS), typically on port 443, use this protocol instead.

If the server/broker supports ALPN, the use of MQTT can be negotiated over an open port, such as 443.

Check the devices server report for the number of times you have lost the link to the sensor unit.

Check that the connector cable between the sensor unit and the main unit is tight.

Change to a new sensor unit cable.

Disconnect and reconnect power to the device.

Check if Delayed shutdown is turned on. If it’s on, the main unit turns off according to the set delay time. You have 300 s to turn off Delayed shutdown before the device turns itself off again.

High image resolution or lower compression levels result in images containing more data which in turn affects the bandwidth.

Rotating the image in the GUI can increase the product’s CPU load.

Access by large numbers of Motion JPEG clients or unicast H.264/H.265/AV1 clients affects the bandwidth.

Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and bandwidth.

Accessing video streams with different codecs simultaneously affects both frame rate and bandwidth.

Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.

Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.

Heavy network utilization due to poor infrastructure affects the bandwidth.

Viewing on poorly performing client computers lowers perceived performance and affects frame rate.

Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.

Reset PTR: Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. When you reset PTR, the camera is re-calibrated and returns to its factory default position.

Calibration: Click Calibrate to recalibrate the pan, tilt, and roll motors to their default positions.

NOTICE:

Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device.

Don’t spray detergent directly on the device. Instead, spray detergent on a nonabrasive cloth and use that to clean the device.

Avoid cleaning in direct sunlight or elevated temperatures, since this can cause stains.

1. Use a can of compressed air to remove dust and loose dirt from the device.

2. If necessary, clean the device with a soft microfiber cloth dampened with lukewarm water and mild, nonabrasive soap.

3. To avoid stains, dry the device with a clean, nonabrasive cloth.

▲ WARNING: Possibly hazardous optical radiation is emitted from this product. It can be harmful to the eyes. Don’t stare at the operating lamp.

To reset the product to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the control button while reconnecting power.

3. Keep the control button pressed for 15-30 seconds until the status LED indicator flashes amber.

4. Release the control button. The process is complete when the status LED indicator turns green.

5. Use the installation and management software tools to assign an IP address, set the password, and access the device.

Note: If no DHCP server is available on the network, the device IP address will default to one of the following: Devices with AXIS OS 12.0 and later: Obtained from the link-local address subnet (169.254.0.0/16), Devices with AXIS OS 11.11 and earlier: 192.168.0.90/24.

Connect to an MQTT broker before you add MQTT overlay modifiers.

Select to make this first condition function only as a starting trigger. It means that once the rule is activated, it remains active for as long as all the other conditions are met, no matter the state of the first condition. If you don’t select this option, the rule will simply be active whenever all the conditions are met.

Select if you want the condition to be the opposite of your selection.

H.265 can, without compromising image quality, reduce the size of a digital video file by more than 25% compared to H.264.

Note:

H.265 is licensed technology. The Axis product includes one H.265 viewing client license.

Most web browsers don’t support H.265 decoding and because of this the camera doesn’t support it in its web interface.

The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it immediately affects all video streams and recordings.

The Stream tab contains settings for video streams. You get these settings if you request a video stream from the product and don’t specify for example resolution, or frame rate. When you change the settings in the Stream tab, it doesn’t affect ongoing streams, but it will take effect when you start a new stream.

The Stream profiles settings override the settings from the Stream tab. If you request a stream with a specific stream profile, the stream contains the settings of that profile. If you request a stream without specifying a stream profile, or request a stream profile that doesn’t exist in the product, the stream contains the settings from the Stream tab.

Variable bitrate (VBR) allows the bandwidth consumption to vary depending on the level of activity in the scene.

Maximum bitrate (MBR) lets you set a target bitrate to handle bitrate limitations in your system.

Average bitrate (ABR) automatically adjusts the bitrate over a longer period of time to meet the specified target and provide the best video quality based on your available storage.

You can also turn on maximum bitrate and specify a target bitrate within the average bitrate option.

FTP settings include Host, Port (default 21), Folder, Username, Password, Use temporary file name, and Use passive FTP.

HTTP settings include URL, Username, Password, and Proxy settings.

HTTPS settings include URL, Validate server certificate, Username, Password, and Proxy settings.

Network storage settings include Host, Share, Folder, Username, and Password.

SFTP settings include Host, Port (default 22), Folder, Username, Password, SSH host public key type (MD5 or SHA256), and Use temporary file name.

SIP or VMS settings include selecting SIP or VMS, From SIP account, To SIP address, and Test.

Email settings include Send email to, Send email from, Username, Password, Email server (SMTP), Port (default 587), Encryption (SSL or TLS), Validate server certificate, and POP authentication.

From: Show recordings done after a certain point in time.

To: Show recordings up until a certain point in time.

Source: Show recordings based on source.

Event: Show recordings based on events.

Storage: Show recordings based on storage type.

Connect: Turn on or off the MQTT client.

Broker settings include Host, Protocol (TCP default 1883, SSL default 8883, WebSocket default 80, WebSocket Secure default 443), Port, ALPN protocol, Username, Password, Client ID, Clean session.

HTTP proxy: A URL with a maximum length of 255 bytes.

HTTPS proxy: A URL with a maximum length of 255 bytes.

Keep alive interval: Enables the client to detect when the server is no longer available.

Timeout: The time interval in seconds to allow a connect to complete. Default value: 60.

Device topic prefix: Used in the default values for the topic in the connect message and LWT message.

Reconnect automatically: Specifies whether the client should reconnect automatically after a disconnect.

Connect message settings include Send message, Use default, Topic, Payload, Retain, and QoS.

Last Will and Testament message settings include Send message, Use default, Topic, Payload, Retain, and QoS.

Use default topic prefix: Select to use the default topic prefix.

Include topic name: Select to include the topic that describes the condition in the MQTT topic.

Include topic namespaces: Select to include ONVIF topic namespaces in the MQTT topic.

Include serial number: Select to include the device’s serial number in the MQTT payload.

Add condition: Click to add a condition.

Retain: Defines which MQTT messages are sent as retained (None, Property, All).

QoS: Select the desired level for the MQTT publication.

Add subscription: Click to add a new MQTT subscription.

Subscription filter: Enter the MQTT topic that you want to subscribe to.

Use device topic prefix: Add the subscription filter as prefix to the MQTT topic.

Subscription type:

Stateless: Select to convert MQTT messages into a stateless message.

Stateful: Select to convert MQTT messages into a condition. The payload is used as the state.

QoS: Select the desired level for the MQTT subscription.

Show or hide the main menu.

Access the release notes.

Access the product help.

Change the language.

Set light theme or dark theme.

The user menu contains:

Information about the user who is logged in.

Change account : Log out from the current account and log in to a new account.

Log out: Log out from the current account.

The context menu contains:

Analytics data: Accept to share non-personal browser data.

Feedback: Share any feedback to help us improve your user experience.

Legal: View information about cookies and licenses.

About: View device information, including AXIS OS version and serial number.

Text overlay:

Click to add the date modifier %F to show yyyy-mm-dd.

Click to add the time modifier %X to show hh:mm:ss (24-hour clock).

Modifiers: Click to select any of the modifiers shown in the list to add them to the text box.

Size: Select the desired font size.

Appearance: Select the text color and background color.

Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

Image overlay:

Select to show a static image superimposed over the video stream.

Scale with resolution: Select to automatically scale the overlay image to fit the video resolution.

Use transparency: Select and enter the RGB hexadecimal value for that color.

Scene annotation overlay:

Click to add the date modifier %F to show yyyy-mm-dd.

Click to add the time modifier %X to show hh:mm:ss (24-hour clock).

Modifiers: Click to select any of the modifiers shown in the list to add them to the text box.

Size: Select the desired font size.

Appearance: Select the text color and background color.

Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

Annotation between zoom levels (%): Set the zoom levels which the overlay will be shown within.

Annotation symbol: Select a symbol that appears instead of the overlay when the camera is not within the set zoom levels.

Streaming indicator: Select to show an animation superimposed over the video stream.

Widget: Linegraph:

Show a graph chart that displays how a measured value changes over time.

Title: Enter a title for the widget.

Overlay modifier: Select an overlay modifier as data source.

Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

Size: Select the size of the overlay.

Visible on all channels: Turn off to show only on your currently selected channel. Turn on to show on all active channels.

Update interval: Choose the time between data updates.

Transparency: Set the transparency of the entire overlay.

Background transparency: Set the transparency only of the background of the overlay.

Points: Turn on to add a point to the graph line when data is updated.

X axis settings: Label, Time window, Time unit.

Y axis settings: Label, Dynamic scale, Min alarm threshold and Max alarm threshold.

Widget: Meter:

Show a bar chart that displays the most recently measured data value.

Title: Enter a title for the widget.

Overlay modifier: Select an overlay modifier as data source.

Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

Size: Select the size of the overlay.

Visible on all channels: Turn off to show only on your currently selected channel. Turn on to show on all active channels.

Update interval: Choose the time between data updates.

Transparency: Set the transparency of the entire overlay.

Background transparency: Set the transparency only of the background of the overlay.

Points: Turn on to add a point to the graph line when data is updated.

Y axis settings: Label, Dynamic scale, Min alarm threshold and Max alarm threshold.

When you set up a view area, we recommend you to set the video stream resolution to the same size as or smaller than the view area size. If you set the video stream resolution larger than the view area size it implies digitally scaled up video after sensor capture, which requires more bandwidth without adding image information.

The remote focus and zoom functionality allows you to make focus and zoom adjustments to your camera from a computer. It is a convenient way to ensure that the scene’s focus, viewing angle and resolution are optimized without having to visit the camera’s installation location.

What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup.

A privacy mask is a user-defined area that covers a part of the monitored area. In the video stream, privacy masks appear either as blocks of solid color or with a mosaic pattern.

The privacy mask is relative to the pan, tilt, and zoom coordinates, so regardless of where you point the camera, the privacy mask covers the same place or object.

You’ll see the privacy mask on all snapshots, recorded video, and live streams.

You can use the VAPIX® application programming interface (API) to hide the privacy masks.

Important: If you use multiple privacy masks it may affect the product’s performance.

You can create several privacy masks. Each mask can have 3 to 10 anchor points.

Motion JPEG, or MJPEG, is a digital video sequence that is made up of a series of individual JPEG images. It uses considerable amounts of bandwidth but provides excellent image quality.

H.264 or MPEG-4 Part 10/AVC can reduce the size of a digital video file by more than 80% compared to Motion JPEG.

H.265 or MPEG-H Part 2/HEVC can reduce the size of a digital video file by more than 25% compared to H.264.

Variable bitrate (VBR) allows the bandwidth consumption to vary depending on the level of activity in the scene. More activity requires more bandwidth. You are guaranteed constant image quality, but you need to make sure you have storage margins.

Maximum bitrate (MBR) lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate.

Average bitrate (ABR) automatically adjusts the bitrate over a longer period of time to meet the specified target and provide the best video quality based on your available storage.

Mirror: Turn on to mirror the image.

Include: Turn on to use audio in the video stream.

Source: Select what audio source to use.

Stereo: Turn on to include built-in audio as well as audio from an external microphone.

Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.

Click to add the date modifier %F to show yyyy-mm-dd.

Click to add the time modifier %X to show hh:mm:ss (24-hour clock).

Modifiers: Click to select any of the modifiers shown in the list to add them to the text box.

Size: Select the desired font size.

Appearance: Select the text color and background color.

Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

Image: Select to show a static image superimposed over the video stream. You can use .bmp, .png, .jpeg, or .svg files.

To upload an image, click Manage images.

Scale with resolution: Select to automatically scale the overlay image to fit the video resolution.

Use transparency: Select and enter the RGB hexadecimal value for that color.

Scene annotation: Select to show a text overlay in the video stream that stays in the same position, even when the camera pans or tilts in another direction.

Click to add the date modifier %F to show yyyy-mm-dd.

Click to add the time modifier %X to show hh:mm:ss (24-hour clock).

Modifiers: Click to select any of the modifiers shown in the list to add them to the text box.

Size: Select the desired font size.

Appearance: Select the text color and background color.

Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

Annotation between zoom levels (%): Set the zoom levels which the overlay will be shown within.

Annotation symbol: Select a symbol that appears instead of the overlay when the camera is not within the set zoom levels.

Streaming indicator: Select to show an animation superimposed over the video stream. The animation indicates that the video stream is live, even if the scene doesn’t contain any motion.

Appearance: Select the animation color and background color.

Size: Select the desired font size.

Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

Widget: Linegraph: Show a graph chart that displays how a measured value changes over time.

Title: Enter a title for the widget.

Overlay modifier: Select an overlay modifier as data source.

Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

Size: Select the size of the overlay.

Visible on all channels: Turn off to show only on your currently selected channel. Turn on to show on all active channels.

Update interval: Choose the time between data updates.

Transparency: Set the transparency of the entire overlay.

Background transparency: Set the transparency only of the background of the overlay.

Points: Turn on to add a point to the graph line when data is updated.

X axis settings:

Label: Enter the text label for the x axis.

Time window: Enter how long time the data is visualized.

Time unit: Enter a time unit for the x axis.

Y axis settings:

Label: Enter the text label for the y axis.

Dynamic scale: Turn on for the scale to automatically adapt to the data values. Turn off to manually enter values for a fixed scale.

Min alarm threshold and Max alarm threshold: These values will add horizontal reference lines to the graph.

Widget: Meter: Show a bar chart that displays the most recently measured data value.

Title: Enter a title for the widget.

Overlay modifier: Select an overlay modifier as data source.

Select the position of the overlay in the image or click and drag the overlay to move it around in the live view.

Size: Select the size of the overlay.

Visible on all channels: Turn off to show only on your currently selected channel. Turn on to show on all active channels.

Update interval: Choose the time between data updates.

Transparency: Set the transparency of the entire overlay.

Background transparency: Set the transparency only of the background of the overlay.

Points: Turn on to add a point to the graph line when data is updated.

Y axis settings: Label, Dynamic scale, Min alarm threshold and Max alarm threshold.

Click the + icon to create a view area.

Click the view area to access settings.

Name: Enter a name for the view area. The maximum length is 64 characters.

Aspect ratio: Select desired aspect ratio. The resolution adjusts automatically.

PTZ: Turn on to use pan, tilt, and zoom functionality in the view area.

Click the + icon to create a new privacy mask.

Privacy masks: Click to change the color of all privacy masks, or to delete all privacy masks permanently.

Cell size: If you choose mosaic color, the privacy masks appear as pixilated patterns. Use the slider to change the size of the pixels.

Mask x: Click to rename, disable, or permanently delete the mask.

View and manage the data channels that stream metadata and the channels they use.

Connect: Turn on or off the MQTT client.

Status: Shows the current status of the MQTT client.

The Last Will Testament (LWT) lets a client provide a testament along with its credentials when connecting to the broker.

ALPN is a TLS/SSL extension that allows for the selection of an application protocol during the handshake phase of the connection between the client and server. This is used to enable MQTT traffic over the same port that is used for other protocols, such as HTTP.

Ongoing recordings: Show all ongoing recordings on the device.

Start a recording on the device.

Choose which storage device to save to.

Stop a recording on the device.

Triggered recordings will end when manually stopped or when the device is shut down.

Continuous recordings will continue until manually stopped.

Click to filter the recordings.

From: Show recordings done after a certain point in time.

To: Show recordings up until a certain point in time.

Source: Show recordings based on source.

Event: Show recordings based on events.

Storage: Show recordings based on storage type.

Schedules and pulses can be used as conditions in rules. The list shows all the schedules and pulses currently configured in the product.

Add schedule: Click to create a schedule or pulse.

You can use the manual trigger to manually trigger a rule. The manual trigger can, for example, be used to validate actions during product installation and configuration.

Host: Enter the server’s IP address or hostname.

Port: Enter the port number used by the FTP server. The default is 21.

Folder: Enter the path to the directory where you want to store files.

Username: Enter the username for the login.

Password: Enter the password for the login.

Use temporary file name: Select to upload files with temporary, automatically generated filenames.

Use passive FTP: Under normal circumstances, the product simply requests the target FTP server to open the data connection.

URL: Enter the network address to the HTTP server and the script that will handle the request.

Username: Enter the username for the login.

Password: Enter the password for the login.

Proxy: Turn on and enter the required information if a proxy server must be passed to connect to the HTTP server.

URL: Enter the network address to the HTTPS server and the script that will handle the request.

Validate server certificate: Select to validate the certificate that was created by HTTPS server.

Username: Enter the username for the login.

Password: Enter the password for the login.

Proxy: Turn on and enter the required information if a proxy server must be passed to connect to the HTTPS server.

Host: Enter the IP address or hostname for the network storage.

Share: Enter the name of the share on the host.

Folder: Enter the path to the directory where you want to store files.

Username: Enter the username for the login.

Password: Enter the password for the login.

Host: Enter the server’s IP address or hostname.

Port: Enter the port number used by the SFTP server. The default is 22.

Folder: Enter the path to the directory where you want to store files.

Username: Enter the username for the login.

Password: Enter the password for the login.

SSH host public key type (MD5) / (SHA256): Enter the fingerprint of the remote host’s public key.

Use temporary file name: Select to upload files with temporary, automatically generated filenames.

SIP: Select to make a SIP call.

VMS: Select to make a VMS call.

From SIP account: Select from the list.

To SIP address: Enter the SIP address.

Test: Click to test that your call settings works.

Send email to: Enter the email address to send emails to.

Send email from: Enter the email address of the sending server.

Username: Enter the username for the mail server.

Password: Enter the password for the mail server.

Email server (SMTP): Enter the name of the SMTP server.

Port: Enter the port number for the SMTP server, using values in the range 0-65535. The default value is 587.

Encryption: To use encryption, select either SSL or TLS.

Validate server certificate: If you use encryption, select to validate the identity of the device.

POP authentication: Turn on to enter the name of the POP server.

Host: Enter the server’s IP address or hostname.

Port: Enter the port number used to access the server.

Test: Click to test the setup.

View recipient: Click to view all the recipient details.

Copy recipient: Click to copy a recipient.

Delete recipient: Click to delete the recipient permanently.

MQTT (Message Queuing Telemetry Transport) is a standard messaging protocol for the Internet of Things (IoT).

The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).

ALPN is a TLS/SSL extension that allows for the selection of an application protocol during the handshake phase of the connection between the client and server. This is used to enable MQTT traffic over the same port that is used for other protocols, such as HTTP.

Connect: Turn on or off the MQTT client.

Status: Shows the current status of the MQTT client.

Broker settings include Host, Protocol, Port (default values provided for TCP, SSL, WebSocket, WebSocket Secure), ALPN protocol, Username, Password, Client ID, and Clean session.

HTTP proxy: A URL with a maximum length of 255 bytes.

HTTPS proxy: A URL with a maximum length of 255 bytes.

Keep alive interval: Enables the client to detect when the server is no longer available.

Timeout: The time interval in seconds to allow a connect to complete. Default value: 60.

Device topic prefix: Used in the default values for the topic in the connect message and LWT message.

Reconnect automatically: Specifies whether the client should reconnect automatically after a disconnect.

Send message: Turn on to send messages.

Use default: Turn off to enter your own default message.

Topic: Enter the topic for the default message.

Payload: Enter the content for the default message.

Retain: Select to keep the state of client on this Topic.

QoS: Change the QoS layer for the packet flow.

Send message: Turn on to send messages.

Use default: Turn off to enter your own default message.

Topic: Enter the topic for the default message.

Payload: Enter the content for the default message.

Retain: Select to keep the state of client on this Topic.

QoS: Change the QoS layer for the packet flow.

Use default topic prefix: Select to use the default topic prefix.

Include topic name: Select to include the topic that describes the condition in the MQTT topic.

Include topic namespaces: Select to include ONVIF topic namespaces in the MQTT topic.

Include serial number: Select to include the device’s serial number in the MQTT payload.

Add condition: Click to add a condition.

Retain: Defines which MQTT messages are sent as retained (None, Property, All).

QoS: Select the desired level for the MQTT publication.

Add subscription: Click to add a new MQTT subscription.

Subscription filter: Enter the MQTT topic that you want to subscribe to.

Use device topic prefix: Add the subscription filter as prefix to the MQTT topic.

Subscription type:

Stateless: Select to convert MQTT messages into a stateless message.

Stateful: Select to convert MQTT messages into a condition.

QoS: Select the desired level for the MQTT subscription.

Add overlay modifier: Click to add a new overlay modifier.

Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.

Data field: Specify the key for the message payload that you want to show in the overlay.

Modifier: Use the resulting modifier when you create the overlay.

Modifiers that start with #XMP show all of the data received from the topic.

Modifiers that start with #XMD show the data specified in the data field.

Add network storage: Click to add a network share where you can save recordings.

Remove network storage: Click to unmount, unbind, and remove the connection to the network share.

Unbind: Click to unbind and disconnect the network share.

Bind: Click to bind and connect the network share.

Unmount: Click to unmount the network share.

Mount: Click to mount the network share.

Write protect: Turn on to stop writing to the network share and protect recordings from being removed.

Retention time: Select how long to keep recordings.

Tools:

Test connection: Test the connection to the network share.

Format: Format the network share.

Check: Check for errors on the SD card.

Repair: Repair errors in the file system.

Format: Format the SD card to change the file system and erase all data.

Encrypt: Use this tool to format the SD card and enable encryption.

Decrypt: Use this tool to format the SD card without encryption.

Change password: Change the password required to encrypt the SD card.

Use tool: Click to activate the selected tool.

Set a value for the SD card wear level at which you want to trigger an action. The wear level ranges from 0–200%. We recommend setting the wear trigger between 80-90%.

Add stream profile: Click to create a new stream profile.

Preview: A preview of the video stream with the stream profile settings you select.

Name: Add a name for your profile.

Description: Add a description of your profile.

Video codec: Select the video codec that should apply for the profile.

Resolution: See for a description of this setting.

Frame rate: See for a description of this setting.

Compression: See for a description of this setting.

Zipstream: See for a description of this setting.

Optimize for storage: See for a description of this setting.

Dynamic FPS: See for a description of this setting.

Dynamic GOP: See for a description of this setting.

Mirror: See for a description of this setting.

GOP length: See for a description of this setting.

Bitrate control: See for a description of this setting.

Include overlays: Select what type of overlays to include.

Include audio: See for a description of this setting.

Add accounts: Click to add a new ONVIF account.

Account: Enter a unique account name.

New password: Enter a password for the account. Passwords must be 1 to 64 characters long.

Repeat password: Enter the same password again.

Role options: Administrator, Operator, or Media account.

The context menu contains:

Update account: Edit the account properties.

Delete account: Delete the account.

Add media profile: Click to add a new ONVIF media profile.

Profile name: Add a name for the media profile.

Video source: Select the video source for your configuration.

Video encoder: Select the video encoding format for your configuration.

Audio source: Select the audio input source for your configuration.

Audio encoder: Select the audio encoding format for your configuration.

Audio decoder: Select the audio decoding format for your configuration.

Audio output: Select the audio output format for your configuration.

Metadata: Select the metadata to include in your configuration.

PTZ: Select the PTZ settings for your configuration.

Create: Click to save your settings and create the profile.

Cancel: Click to cancel the configuration and clear all settings.

Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. When you reset PTR, the camera is re-calibrated and returns to its factory default position.

To check if the device can reach a specific address, enter the hostname or IP address of the host you want to ping and click Start.

To verify connectivity from the device to a specific IP address and TCP/UDP port, enter the hostname or IP address and port number you want to check and click Start.

Important: A network trace file might contain sensitive information such as certificates or passwords.

Trace time: Select the duration of the trace in seconds or minutes and click Download.

When you set up a view area, we recommend you to set the video stream resolution to the same size as or smaller than the view area size.

The remote focus and zoom functionality allows you to make focus and zoom adjustments to your camera from a computer to ensure that the scene’s focus, viewing angle and resolution are optimized without having to visit the camera’s installation location.

Decide which compression method to use based on your viewing requirements, and on the properties of your network. The available options are: Motion JPEG, H.264 or MPEG-4 Part 10/AVC, and H.265 or MPEG-H Part 2/HEVC.

Bitrate control helps you to manage the bandwidth consumption of your video stream.

Variable bitrate allows the bandwidth consumption to vary depending on the level of activity in the scene. You can define the total storage required to store the video stream for a specified amount of time (retention time) when image quality is adjusted to meet the specified target bitrate. Specify the average bitrate settings in one of the following ways:

To calculate the estimated storage need, set the target bitrate and the retention time.

To calculate the average bitrate, based on available storage and required retention time, use the target bitrate calculator.

You can also turn on maximum bitrate and specify a target bitrate within the average bitrate option.

Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate. You can choose to prioritize either image quality or frame rate.

With average bitrate, the bitrate is automatically adjusted over a longer period of time. This is so you can meet the specified target and provide the best video quality based on your available storage.

Specify the average bitrate settings in one of the following ways:

To calculate the estimated storage need, set the target bitrate and the retention time.

To calculate the average bitrate, based on available storage and required retention time, use the target bitrate calculator.

Resolution: Select the image resolution suitable for the surveillance scene. A higher resolution increases bandwidth and storage.

Frame rate: To avoid bandwidth problems on the network or reduce storage size, you can limit the frame rate to a fixed amount. If you leave the frame rate at zero, the frame rate is kept at the highest possible rate under the current conditions.

P-frames: A P-frame is a predicted image that shows only the changes in the image from the previous frame. Enter the desired number of P-frames.

Compression: Use the slider to adjust the image compression.

Signed video: Turn on to add the signed video feature to the video.

Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.

Off: No bitrate reduction.

Low: No visible quality degradation in most scenes. This is the default option.

Medium: Visible effects in some scenes through less noise and a slightly lower level of detail in regions of lower interest.

High: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest.

Higher: Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest.

Extreme: Visible effects in most scenes. The bitrate is optimized for smallest possible storage.

Turn on to minimize the bitrate while maintaining quality. The optimization does not apply to the stream shown in the web client. This can only be used if your VMS supports B-frames.

Turn on to allow the bandwidth to vary based on the level of activity in the scene. More activity requires more bandwidth.

Lower limit: Enter a value to adjust the frame rate between minimal fps and the stream default fps based on scene motion.

Turn on to dynamically adjust the interval between I-frames based on the level of activity in the scene.

Upper limit: Enter a maximum GOP length, that is, the maximum number of P-frames between two I-frames.

Average: Select to automatically adjust the bitrate over a longer time period.

Maximum: Select to set a maximum instant bitrate of the stream based on your network bandwidth.

Variable: Select to allow the bitrate to vary based on the level of activity in the scene.

Include: Turn on to use audio in the video stream.

Source: Select what audio source to use.

Stereo: Turn on to include built-in audio as well as audio from an external microphone.

Ten Band Graphic Audio Equalizer: Turn on to adjust the level of different frequency bands within an audio signal.

Talkback range: Choose the operational range to gather audio content.

Voice enhancement: Turn on to enhance the voice content in relation to other sounds.

Ongoing recordings: Show all ongoing recordings on the device.

Start a recording on the device.

Choose which storage device to save to.

Stop a recording on the device.

From: Show recordings done after a certain point in time.

To: Show recordings up until a certain point in time.

Source: Show recordings based on source.

Event: Show recordings based on events.

Storage: Show recordings based on storage type.

Add a rule: Create a rule.

Name: Enter a name for the rule.

Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations.

Condition: Select a condition from the list.

Use this condition as a trigger: Select to make this first condition function only as a starting trigger.

Invert this condition: Select if you want the condition to be the opposite of your selection.

Add a condition: Click to add an additional condition.

Action: Select an action from the list and enter its required information.

FTP

HTTP

HTTPS

Network storage

SIP or VMS

Email

Configure the producers that generate and stream metadata over MQTT (Message Queuing Telemetry Transport).

Create: Click to create a new MQTT producer.

Key: Select a predefined identifier from the dropdown list to specify the source of the metadata stream.

MQTT topic: Enter a name for the MQTT topic.

QoS (Quality of Service): Set the level of message delivery assurance (0-2).

Retain messages: Choose whether to retain the last message on the MQTT topic.

Use MQTT client device topic prefix: Choose whether to add a prefix to the MQTT topic to help identify the source device.

The context menu contains:

Update: Modify the settings of the selected producer.

Delete: Delete the selected producer.

Object snapshot: Turn on to include a cropped image of each detected object.

Additional crop margin: Turn on to add extra margin around cropped images of detected objects.

You can also reset parameters to factory default through the device’s web interface. Go to Maintenance > Factory default and click Default.

Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

To check the current AXIS OS version:

1. Go to the device’s web interface > Status.

2. Under Device info, see the AXIS OS version.

If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets, you cannot set the IP address. Contact your network administrator to obtain an IP address.

Can’t log in:

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in.

If the password for the root account is lost, the device must be reset to the factory default settings.

The IP address has been changed by DHCP: IP addresses obtained from a DHCP server are dynamic and may change. Use AXIS IP Utility or AXIS Device Manager to locate the device on the network.

Certificate error when using IEEE 802.1X: For authentication to work properly, the date and time settings in the Axis device must be synchronized with an NTP server.

Multicast H.264 only accessible by local clients: Check if your router supports multicasting, or if you need to configure the router settings between the client and the device. You might need to increase the TTL (Time To Live) value.

No multicast H.264 displayed in the client: Check with your network administrator that the multicast addresses used by the Axis device are valid for your network. Check with your network administrator to see if there is a firewall that prevents viewing.

Poor rendering of H.264 images: Ensure that your graphics card uses the latest driver. Modify the settings for your graphics adapter.

Color saturation is different in H.264 and Motion JPEG: Modify the settings for your graphics adapter.

Lower frame rate than expected: See for general advice. Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Lower the image resolution.

Can’t select H.265 encoding in live view: Web browsers don’t support H.265 decoding. Use a video management system or application that supports H.265 decoding.