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****** Page 1 ****** ATEN 2-Port USB-C Gen 1 Dock Switch with Power Pass- through US3310 User Manual aten.com
****** Page 2 ****** US3310 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION STATEMENT: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/ TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 1 5 of the FCC Rules. Operation is subject to the following two conditions: (l) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. KCC Statement 717
****** Page 3 ****** IJS3310 User Manual RoHS This product is RoHS compliant.
****** Page 4 ****** US3310 User Manual User Information Online Registration Be sure to register your product at our online support center: International eservice.aten.com Telephone Support For telephone support, call this number: International China Japan Korea North America User Notice 886-2-8692-6959 86-400-810-0-810 81-3-5615-5811 82-2-467-6789 1-888-999-ATEN ext 4988 All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer’s software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
****** Page 5 ****** IJS3310 User Manual Package Contents I US3310 2-Port USB-C Gen I Dock Switch with Power Pass-through 2 USB-C Cables I Remote Port Selector I User Instructions Note:Make sure that all of the components are present and in good order. If anything is missing or was damaged in shipping, contact your dealer.
****** Page 6 ****** US3310 User Manual Table of Contents … ….. ….. ……….viii .viii Declaration 1. 2. 3. EMC Information RoHS User Information Online Registration Telephone Support User Notice Package Contents About this Manual Conventions . Product Information Introduction Overview. Features . System Requirements: . Components Front View Rear View . Top View…. Hardware Setup Connecting the Unit Operation Port Selection Firmware Upgrade Appendix Safety Instructions . General Technical Support International . North America Specifications Limited Warranty vi ii vii 1 2 .3 .3 .4 4 4 .6 7 9 9 .11 11 13 .13 13 14 .16
****** Page 7 ****** IJS3310 User Manual About this Manual This user manual is provided to help you get the most from the US3310 unit. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction introduces you to the 2-Port USB-C Gen 1 Dock Switch with Power Pass-through. Its purpose, features, declaration, and panel components are presented and described. Chapter 2, Hardware Setup describes the steps that are necessary to quickly and safely set up your installation Chapter 3, Operation explains the port selection options. Appendix provides a list of safety instructions and precautions, contact information for ATEN technical support, product specifications, and other technical information Note: Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices. ATEN regularly updates its product documentation for new features and fixes. For an up-to-date US3310 documentation, visit aten.com/ global/en/ vii
****** Page 8 ****** US3310 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. Numbered lists represent procedures with sequential steps. Bullet lists provide information, but do not involve sequential steps. Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start -+ Run means to open the Stan menu, and then select Run. Indicates critical information. Product Information For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International North America viii aten.com aten-usa.com
****** Page 9 ****** Chapter 1 Introduction Overview The US3310 is a 2-port USB-C Dock Switch with Power Pass-through that features the combination ofa multiport dock, and allows one button switching between laptops and Android smart phones. Use only one set of display, keyboard, and mouse to seamlessly control two different systems to save desk space. With the remote port selector, you can put it on the most convenient location or hide it under the desk to do the quick switch. It features with superior HDMI video resolutions up to 4K (3840 x 2160) @ 30Hz, the US3310 delivers high quality video with minimal latency when switching between two different sources, and your HDMI connection will remain connected without destroying the layout. In addition, the USB 3.2 Genl provides data transfer speed up to 5Gb/s, which allows two systems to share and swap data from the external storage devices conveniently. The 85 W USB-C Power Delivery 3.0 pass-through can charge your phone and laptop simultaneously and also provides enough power for power-hungry devices, such as external hard drives or gaming devices. You can connect smartphone with the US3310 to build a workstation in Samsung Dex mode or Huawei Desktop mode for multitask and switch to laptop when you have heavy loading tasks to do. With the US3310, users can save desk space to switch host devices directly, and creates a personalized desktop environment.
****** Page 10 ****** US3310 User Manual Features • Allows a USB-C laptop and an Android Smartphone to share one HDMI 1 monitor and all connected USB peripherals • Provides USB Power Delivery 3.0 for laptop charging up to 85W (additional USB-C Power Adapter needed)2 • Supports 4K resolutions – up to 3840 x 2160 @ 30Hz 3 • Supports Samsung Dex mode or Huawei Desktop mode • Video DynaSync allows EDID and HDCP monitors and computers to function flawlessly, and provides fast switching such as continuous real- time switching • Switch device via remote port selector by pressing a button • Plug and play – no drivers or external power adapter is needed Note: 1. For video output to work through a USB-C port, it must support DP Alt Mode. 2. For device charging, a Limited Power Source (LPS) certified USB-C PD Power Adapter over 65Watt is recommended. The minimum system power requirement for basic USB functions and video output should be at least SV, 3A. 3. Compatible with smartphones launched in 2018 or later that feature video output DP Alt Mode over USB-C. For a list of supporting mobile device, see Declaration, page 3 for details. 2
****** Page 11 ****** Chapter 1. Introduction System Requirements: • Windows 10 and above, USB-C enabled computer with DP Alt Mode • Mac OS X 10.12 and above, USB-C enabled computer • Android 8.0 and later, USB-C enabled Smartphone with DP Alt Mode Note:Only Samsung and Huawei support PC-like operation, others only support mirror mode. • iOS 12.1 and above, iPad Pro 3rd generation (2018)** Note:For better IIID experience, iPad OS 13 and above is recommended. Declaration Samsung Dex is a registered application of Samsung Electronics. US3310 is not manufactured, sponsored, licensed or distributed by Samsung Electronics. Huawei Desktop mode is a registered application of Huawei Technologies. US3310 is not manufactured, sponsored, licensed or distributed by Huawei Technologies. Below is a list of supporting mobile device: Samsung Samsung Galaxy S8 Samsung Galaxy S8+ Samsung Galaxy S9 Samsung Galaxy S9+ Samsung Galaxy SIO Samsung Galaxy Sl 0+ Samsung Galaxy Sl Oe Samsung Galaxy Note 8 Samsung Galaxy Note 9 Huawei Huawei P20 Huawei P20 Pro HTC HTC Ull HTC U Ultra LG LG V20 3
****** Page 12 ****** US3310 User Manual Components Front View Front View No. 1 Component USB 3.2 Gen 1 Type-A Ports Description Connects your USB peripheral devices into the IJS3310 using a Type-A connector. Rear View Rear View O O O O O Description No. 1 2 4 Component USB-C DC-in port USB 3.2 Gen 1 Type-C Port 1 (Laptop)l Connects an USB-C power source to power the unit. Connects a computer with an USB-C cable into the back of the US3310. If you need PD laptop charging, connect your computer to this Port 1
****** Page 13 ****** No. 3 4 5 6 Note: Component USB 3.2 Gen 1 Type-C Port 2 (Android. Samsung Dex or Huawei Desktop mode)2 HDMI Output Port 2.5mm Jack for Remote Port Selector Remote Port Selector Chapter 1. Introduction Description Connects a mobile device with an USB-C cable into the back of theUS3310. Connects an HDMI monitor into the back of the US3310. Connects with the Remote Port Selector. When connected to the unit, click the button to switch to the next port. 1. Supports USB-C PD laptop charging at SV, 9V, 15V, and 20V output*. 2. Supports max. 5V, 2A output*. * For device charging, a Limited Power Source (LPS) certified USB-C PD Power Adapter over 65Watt is recommended. The minimum system power requirement for basic USB functions and video output should be at least 5V, 3A. The first 15W will supply the US3310, the next IOW will supply USB- C device connected to Port 2, and the balance power will supply USB-C device connected to Port 1. 5
****** Page 14 ****** US3310 User Manual Top View Top View No. 1 2 6 Component Console Indicator (Port 1 LED) Console Indicator (Port 2 LED) O O Description The LEDs correspond to the consoles. When the console is switched, the corresponding LED will light. The LEDs correspond to the consoles. When the console is switched, the corresponding LED will light.
****** Page 15 ****** Chapter 2 Hardware Setup Please review the safety information regarding the placement of this device in Safety Instructions, page 11. Connecting the Unit Follow the steps below to connect the US3310 unit. ooe ATEN o o 7
****** Page 16 ****** US3310 User Manual l. Plug the USB-C Cable between your computer and/or mobile device into the back of the US3310. Note:lfyou need PD laptop charging, please plug your computer to USB- C Port 1. 2. 3. 4. 5. 8 Plug an HDMI monitor into the back of the US3310. Plug USB-C power source as recommended. Plug your USB peripheral devices into the US3310. Plug the Remote Port Selector into the 2.5mm Jack on the US3310.
****** Page 17 ****** Chapter 3 Operation Please review the safety information regarding the placement of this device in Safety Instructions, page 11. Port Selection Click the Port Selector (connected to the US3310) to switch between the 2 connected source device (computer and/or Android mobile device). The Console Indicator LED will light up to indicate which console is currently selected. When the LED starts flashing, please check the power consumption of your USB peripheral device. 9
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****** Page 19 ****** Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered. The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided. Never spill liquid of any kind on the device. Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. The device is designed for IT power distribution systems with 230 V phase-to-phase voltage. To prevent damage to your installation it is important that all devices are properly grounded. The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes. Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over. 11
****** Page 20 ****** US3310 User Manual • If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. • To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). • Position system cables and power cables carefully; Be sure that nothing rests on any cables. • Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock. • Do not attempt to service the device yourself. Refer all servicing to qualified service personnel. • If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair. The power cord or plug has become damaged or frayed. Liquid has been spilled into the device. The device has been exposed to rain or water. The device has been dropped, or the cabinet has been damaged. The device exhibits a distinct change in performance, indicating a need for service. The device does not operate normally when the operating instructions are followed. • Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair. • Avoid circuit overloads. Before connecting equipment to a circuit, know the power supply’s limit and never exceed it. Always review the electrical specifications of a circuit to ensure that you are not creating a dangerous condition or that one doesn’t already exist. Circuit overloads can cause a fire and destroy equipment. 12
****** Page 21 ****** Appendix Technical Support International • For online technical support — including troubleshooting, documentation, and software updates: support.aten.com • For telephone support, see Telephone Support, page iv: North America Email Support Online Technical Troubleshooting Support Documentation Software Updates Telephone Support email@example.com aten-usa.com/support 1-888-999-ATEN ext 4988 When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of purchase Your computer configuration, including operating system, revision level, expansion cards, and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 13
****** Page 22 ****** US3310 User Manual Specifications Function Device Connectin Upstream Connectors Downstream Source Selection Computer Smart Phone USB HDMI power (DC In) LED Video Power Delivery Max. Resolution Compliance US3310 2 1 x USB 3.2 Gen 1 Type-C Female 1 x USB 3.2 Gen 1 Type-C Female 2 x USB 3.2 Gen 1 Type-A Female 1 x HDMI Female 1 x USB Type-C Female 1 x 2.5mm Jack 2 x White 3840 x 2160@ 30Hz USB 3.2 Gen 1 Type-C with DP Alt Mode (Thunderbolttm 3 Compatible) HDCPI .4 HDMI 1.4 USB Billboard Device Class Port 1 supports USB Power Delivery 3.0 for laptop charging up to 85W, power profiles include 5V, 9V, 15V, and 20V* Port 2 supports max. 5V, 2A for smartphone charging* * Additional USB-C Power Adapter is needed Power Consumption
****** Page 23 ****** Function System Requirement Environment Physical Properties Operating Temp Storage Temp Humidity Housing Weight Dimensions (L x W x H) Appendix US3310 1 Windows USB-C enabled computer: Windows@ 10 (32-bit / 64-bit) and above With Intel 7th-Generation Core Processor (Kaby-Lake with HD 6XX series integrated graphics) and above For video output to work through a USB-C port, it must support DP Alt Mode 2. Mac USB-C enabled computer: MacBook 2015 and later MacBook Pro 2016 and later Mac OS X 10.12 and above 3. USB-C enabled Smartphone / Tablet Android 8.0 and later For video output to work through a USB-C port, it must support DP Alt Mode 4. iPad Prd 3rd generation (2018) iOS 12.1 and above o -400C -20 – 600C 0 — 80% RH, Non-condensing Aluminum 0.3 Kg 14.3 x 11.9 x 2.35 cm 15
****** Page 24 ****** US3310 User Manual Limited Warranty ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two  years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A + Warranty for further details). Cables and accessories are not covered by the Standard Warranty. What is covered by the Limited Ilardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN. To learn more about our warranty policies, please visit our website: h ://aten.com/ lobal/en/le al/ olicies/warran – Olic 16
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