ASPIRE HS328 (01) PDF Document

Before the first trip with the ASPIRE HS328 mobility scooter, you should familiarize yourself well with the operation of the mobility scooter and the operation elements, and take your time to read the user manual. Also, evaluate your personal condition, and fully understand the operation of the mobility scooter. Ensure the batteries are fully charged before your journey for optimal performance and longevity.

The maximum load of the ASPIRE HS328 mobility scooter is 136 kg. Do not exceed the maximum permissible load, as exceeding the max.weight rating may result in injury to yourself. The ASPIRE HS328 mobility scooter is only designed for use by a single occupant whose maximum weight does not exceed the maximum permissible load of the device. Never use the ASPIRE HS328 mobility scooter to transport more than one person (including children).

Before each ride on the ASPIRE HS328:

1. Please make sure the lever is in Drive position. Do not sit on the mobility scooter when the lever is in Neutral position, as the scooter could roll away on its own, causing injury.

2. Make sure the tire pressure is sufficient if it is pneumatic tire. Check the worn-off level of tread depth.

3. Check if all devices, connectors and wiring are connected properly and all parts are tightened firmly.

4. Please always set the speed control to its lowest before powering on. Check the battery gauge and status indicator to ensure everything works fine before driving.

Watch out the condition of weather before every journey and prepare the necessary rain shade to avoid the danger of remote defect or system malfunction. In case of getting wet because of the unexpected bad weather, find a shelter immediately and wipe the ASPIRE HS328 mobility scooter with a dry cloth.

General cautions when driving the ASPIRE HS328:

1. Mobility device may only be used on the traffic routes for which it is approved in accordance with the relevant national legislation as medical auxiliary device.

2. Do not drive the scooter over the max degrees of slope and stairs which restricted (see section 8 – Specification) and it is strictly prohibited to cross consecutive stairs or stones or similar obstacles to avoid the overturn of scooter as well as physical injury and product damage.

3. Do not drive your scooter if you are under the influence of alcohol or medication that may affect your ability to avoid any danger to oneself and others.

4. Do not wear loose clothes or long skit to avoid rolling into the tire and causing danger.

5. Do not assemble, maintain and operate the mobility scooter before you read this user manual.

6. Do not attempt to modify or dissemble the battery box or carry out any maintenance work that is not described in this user manual.

7. Do not change, modify, remove any parts from the scooter especially safety protection parts such as anti-tippers, handrails, seat, shrouds to avoid any damage to the product and people.

8. Any unauthorized modification on the scooter is prohibited. Please do not modify the scooter.

9. Always be aware of pedestrians and road conditions which might require extra attention when driving your mobility scooter.

10. When the scooter is being transported, do not sit or stay on scooter to avoid danger.

11. Scooter may not operate well in high humidity.

Do not drive the ASPIRE HS328 scooter under hazardous road conditions. If necessary, please drive it in the presence of an attendant when encountering:

Dark, bad weather such as in rain, snow, mist, storm, and poor visibility.

Narrow paths, traffic overload roads, railways and uneven terrain.

Grass, muddy roads, gravel roads, potholes, snowy and icy roads, road with high gradient, side ditches without fences, ponds, road shoulders and other potentially dangerous environments.

Do not store the mobility scooter in a humid condition such as rain or snow or high-heat place as this may cause damage to electronics or corrosion to frame.

In case of getting wet due to the unexpected bad weather (rain, fog, snow), find a shelter immediately and wipe the ASPIRE HS328 scooter with a dry cloth.

The maximum slope degree for the ASPIRE HS328 is 8 degrees, and the maximum slope load is 136 kg.

For maximum stability when climbing up ramps in a straight line, lean your upper body forward to avoid the overturn of the ASPIRE HS328 scooter. When climbing down ramps and uneven terrain, keep low speed. If the speed is too fast, release the throttle to let the scooter stop, then re-start your scooter slowly to ensure the safety.

When driving downhill, it is normal for the battery voltage to rise. When the voltage reaches its limit, the ASPIRE HS328 scooter will activate [High Voltage Overload Protection] mechanism with the warning light indicator flashing for three seconds, and the scooter will decelerate to a full stop. Please release the throttle and re-start the main power to revoke [High Voltage Overload Protection] status and drive slowly to a flat road or safe area.

When on a ramp and uneven terrain with the ASPIRE HS328, keep the lowest speed to ensure the safety. If the speed is too fast, release the throttle to let the scooter stop. When you re-gain the control of your scooter, pull the throttle and continue driving safely. To avoid any danger, do not make turns or move backwards on ascending and descending ramp. To avoid any danger or motor defect, do not drive on a long ramp or any uneven terrain. Never place the mobility scooter in freewheel mode (Neutral) on any sort of an incline or decline to avoid roll-away.

The maximum step height for the ASPIRE HS328 is 50 mm. When driving over an obstacle is necessary, please do not stop with both front and rear wheels moving straight. When driving through the stairs, stop the scooter and keep it vertical to the step and drive in a straight line. To avoid any danger, do not drive on the stairs or ditches which exceed the restricted height and width by the specification. On road with high gradient or the gutter without the fence, do not pass directly, please bypass them. Be mindful of road conditions and pass through obstacles slowly. Even though the scooter is rated with maximum climbable degrees, it is suggested not to drive through the road with the obstacle mentioned above.

The immunity level of the ASPIRE HS328 product is 20 V/m. Current technology is capable of achieving at least a 20 V/m immunity level, which would provide useful protection from the more common sources of radiated EMI.

Following the warnings listed below should reduce the chance of unintended brake release or mobility scooter movement on the ASPIRE HS328, which could result in serious injury:

1. Do not operate hand-held transceivers (transmitters-receivers), such as citizens band (CB) radios, or turn ON personal communication devices, such as cellular phones, while the mobility scooter is turned ON.

2. Be aware of nearby transmitters, such as radio or TV stations, and try to avoid coming close to them.

3. If unintended movement or brake release occurs, turn the mobility scooter OFF as soon as it is safe.

4. Be aware that adding accessories or components, or modifying the mobility scooter, may make it more susceptible to EMI.

5. Report incidents of driving or brake malfunctions to the distributor listed on the first page of this user manual and take note of any source of EMI.

Before operation of the ASPIRE HS328, please remove the Lock Nut (A) and press the button of Circuit Breaker (B) to activate the system.

To operate the Main Key Switch (C) on the ASPIRE HS328:

Turn the key to the right to turn the power on.

Turn the key to the left to turn the power LED head/tail light on.

Turn the key to the centre position to turn the power off.

Always turn the power off before getting on or off the scooter.

Turn the power off during driving will bring the scooter to an abrupt stop and danger.

The ASPIRE HS328 scooter will go into sleep mode with one long beep warning sound if no throttle lever activity is detected for a programmable time period (Default programmable time is 10 mins.). When the scooter is in sleep mode, all lights on the control panel will be off, and the scooter will not respond to commands. To wake up the scooter, turn the power off and then on again.

To control the speed using the Speed Dial Knob (D) on the ASPIRE HS328:

1. Turn the knob to the left to decelerate the speed.

2. Turn the knob to the right to accelerate the speed.

Before driving the scooter, set the speed to low by turning the knob to the left. Drive at low speed on downhill slope.

Press Horn Button (E) once to sound warning tone when necessary on the ASPIRE HS328.

The LED on the Battery Gauge (F) on the ASPIRE HS328 represents an approximation of battery power. All LEDs are on when the batteries are fully charged. When only red and orange are on, the batteries are almost consumed and should be charged soon. When only red are on, charge the batteries immediately. Please check the battery power before the ride. If the power is low, charge the battery first. Please charge the battery after each use.

To use the Throttle (H) (H1) on the ASPIRE HS328:

1. Pull the Throttle (H) to move forward.

2. Pull the Throttle (H1) to move backward.

3. Release the throttle to engage automatic brake to decelerate to a full stop.

Releasing the throttle engages the automatic brake; the scooter will taxi for a short buffering distance, please keep safe distance to prevent any collisions.

To adjust the Tiller Angle on the ASPIRE HS328:

1. Turn the knob (I) to disengage the pin.

2. Adjust the tiller to the most comfortable angle. Release the knob (I) and ensure the pin is fully engaged to lock the tiller in position.

To adjust the Seat Rotation on the ASPIRE HS328:

1. Lift the lever (J) upward to disengage the pin.

2. Simultaneously, rotate the seat (K) to the most comfortable angle. To lock the seat in position, release the lever (J) and ensure the pin is fully engaged.

If the ASPIRE HS328 scooter’s circuit system malfunctions or is overloaded, the circuit breaker will trip and automatically shut down the power to ensure the safety. Move the scooter to a flat road, press circuit breaker (B) and you can turn on the power.

To use the Free-Wheeling Lever on the ASPIRE HS328:

1. Pull the lever (L) in Drive position before the ride.

2. When the scooter can’t operate, pull the lever (L) in Neutral position to push the scooter by hand.

Do not switch to Neutral position unless you are in the presence of an attendant. Do not switch to Neutral position on slope to avoid roll-away and serious danger. When adjusting the Free-Wheeling lever, do not sit on the scooter and the power needs to be off and operate on a flat road.

To adjust the Armrest on the ASPIRE HS328:

1. Release the knob (M) to adjust to the most comfortable width, then tighten the knob (M). Release the knob (M) to dissemble the armrest.

2. Lift the armrest, release the nut (N1) to adjust the screw (N2) to a comfortable angle, then tighten the nut (N1).

To adjust the Seat Height on the ASPIRE HS328:

1. Remove the seat (K). (see section 4-10)

2. Remove the screws, nuts and washers from seat post (O).

3. Adjust seat post (O) to desired height, then tighten the screws, nuts and washers in order.

4. Assemble the seat post back to its original position.

The maximum weight limit of the basket on the ASPIRE HS328 is 3 kg.

To assemble and disassemble the seat on the ASPIRE HS328: Pull the lever (J) upward and rotate the seat (K) to lift up the seat (K).

To assemble and disassemble the battery box on the ASPIRE HS328: Pull out the battery box (Q) by the arrow direction. When transporting the scooter, make sure the scooter stands up vertically to avoid the battery box falling out. Charge the battery fully before long storage time (over a week).

Please turn off the power under the following conditions:

1. Sea freight and other forms of transportation.

2. Maintenance service.

3. Functional failure.

4. Fire or other emergency.

To perform the Front & Rear Frame Disassembling on the ASPIRE HS328: Hold the seat post and press the frame release lever (R) to separate the front/rear frames by the arrow directions.

For Frame assembly: Lift the front frame groove (R1) and align with rear rod (R2) to assemble them (Fig.14), lightly press to combine the frame release lever and hook (Fig.14-1), make sure you hear a “click” sound when lock-in. After assembling, push the frame release lever and hook to make sure they are firm and secure. (Fig.14-2)

To perform the Tiller Fold Method on the ASPIRE HS328: Turn the knob (I) to release the pin (I1) to fold down the tiller (S) to the lowest position.

Cautions for charging the ASPIRE HS328 lithium battery:

1. Please read this section thoroughly before charging.

2. Please turn the power off before charging and make sure to set the N-D lever to Drive position. (see section 4-1 / 4-6)

3. Please see section < 8. Specification > for the specification of lithium battery.

4. Suggest not unplug the charger unless the charging has completed (charger indicator turns green). (see section 5-2)

5. The battery must be fully charged before the first ride. (see section 5-2)

6. Charge the battery after each use. (see section 5-2)

7. The ASPIRE HS328 Scooter uses lithium battery. Recommended range of storage temperature: 1 year: -20~25°C, 3 months: -20~45℃, 1 month: -20~60°C. Cell operating conditions: Charge temperature: 0~45°C, Discharge temperature: -20~60°C. Humidity range: 0~60% RH (non-condensing)

8. Fully charge the battery before prolonged storage (3 months or above). Store the battery in a dry and well-ventilated environment. Battery must be recharged every 3 months during the storage.

9. The efficiency and lifetime of battery vary depending on the charging of the battery. The improper charging way or insufficient charger equipment may affect battery lifetime and performance.

10. Battery is subject to the disposal and recycling regulations by your local country and region. Always check and follow your applicable regulations before disposal.

11. It’s highly recommended to have your scooter inspected for the battery by your dealer every six months despite the frequency of use.

Precautions:

Do not sit or operate the mobility scooter when charging.

Store the lithium battery and charger in a dry and well-ventilated environment, away from any source of direct heat, humidity, oil, acid, alkaline, and ozone to prevent overheating, malfunction, shorter lifespan or the cause of fire.

Do not cover charger by any objects. Use the charger in a well-ventilated area.

Only use the original battery and charger, well control the charging time to prevent damage to battery and equipment. Do not use chargers from other brands or connect the charger with an extension cord.

Do not disassemble charger and battery box by yourself to prevent the danger.

Do not damage or disassemble battery box to avoid damage to internal battery.

Always avoid battery short-circuit, try to avoid possible short-circuits caused by internal interaction or conductive materials.

In case of any malfunction, strange smell, heat, discoloration or deformation on lithium battery or unusual condition during the charging, remove the battery immediately and stop using it.

Always avoid strong impact and extrusion to battery to prevent the damage to the battery case and internal structure.

Maintenance and repairs should only be performed by a qualified engineer or authorized dealer. To replace the built-in battery, please contact your dealer.

It is forbidden to connect any electrical or medical device to the battery of the scooter; it may cause the scooter malfunction.

You can directly charge the ASPIRE HS328 scooter or take out the battery box to charge. (see section 4-11)

1. Open the charging socket cover and insert the output connector (b) of the charger (a) into the socket (c), then plug the AC end of charger into a 100-240V electrical outlet.

2. Please check if the power light (d) turns red and the charger indicator (e) turns on.

3. To be safe, please follow the instructions above. Unplug the AC end of the charge first after charging, then unplug the output connector (b).

Charger Indicator (e):

Red = standby

Orange = charging

Green = fully charged

Unplug the AC end of the charger first after charging. When charging continuously for a certain period of time (over 8 hours), the battery power is still not full and the charger indicator does not turns on green, indicating that the charger or battery is abnormally aging or other problems. Do not solve this problem by yourself, please contact the dealer for repair service.

If left unused more than a week, please fully charge the battery then disconnect, making sure the connector (b) is placed properly to prevent short circuit. Charge the battery once a month and store in a dry environment.

Please be aware that the travelling range of your mobility scooter is impacted by how fast the battery discharged. This will depend on many circumstances, such as ambient temperature, condition of the road, tyre pressure, weight of the driver, driving environment (inclines etc.) and utilisation of your lighting system if fitted. We recommend that you test your local ride with a family member to ensure a safe journey.

The battery gauge on the ASPIRE HS328 comprises five different LEDs (1 x red, 2 x orange, 2 x green). The number of LEDs lit depends on the status of the battery as shown below:

Initial Check Points for errors on the ASPIRE HS328 indicated by the Self-Diagnostic Warning Light:

For annual maintenance of the ASPIRE HS328, the mobility scooter should be sent to the CTM authorized dealer for full maintenance inspection per year to ensure that your mobility scooter is functioning properly.

For recommended maintenance on the ASPIRE HS328:

Only use soft and damp cloth with gentle detergent.

Do not use any corrosive or acidic substances to clean the scooter to avoid damage.

Do not use high-pressure hose to clean your scooter.

Armrest / handle bar: Only use damp cloth with gentle detergent or 75% alcohol to wipe the surface.

Seat upholstery / backrest: Use vacuum cleaner or damp cloth with gentle detergent to wipe the seat.

Metal parts: Keep dry. Only use damp cloth to wipe and dry cloth to dry out immediately.

Joint parts: depending on the situation (whether there is abnormal noise or increased friction), use lubricating oil.

For regular maintenance and care of the ASPIRE HS328:

1. Please turn off the power and make sure the lever is in Drive position before inspection or maintenance to avoid roll-away.

2. User should inspect the mobility scooter more often especially when it has been riding on the bad road condition.

3. Clean the dusts by brush such as old toothbrush before applying grease.

4. Avoid prolonged exposure of your mobility scooter to extreme conditions, such as heat, cold, or moisture.

5. Check if all controller connectors are tight and secured properly.

6. Never hose off your mobility scooter or place it in direct contact with water.

7. Keep the mobility scooter clean by wiping with a soft cloth after the ride. Do not use harsh abrasive materials when cleaning. Do not apply liquid cleaners or solvents directly to the control box, battery charger or any electrical connections.

8. Keep wheels free from lint, hair, sand and carpet fibres.

9. Inspect the tires regularly. Tread depth should not be allowed to below standard. Let qualified technician or dealer replace the tire for you.

10. Use only the battery and charger from the original manufacturer and have them replaced by authorized dealer.

11. Charge battery regularly. Make sure the charger, cord, socket and plug are engaged properly. Do not disconnect by pulling the cord.

12. Inspect the controller harnesses. Make sure that they are not frayed, cut or have any wires exposed. Consult with your authorized dealer if there is a problem with any of these harnesses.

13. Make sure all components of the control system are securely fastened to your mobility scooter and don’t over-lock any connector screws to prevent them from loosening.

Please always check your ASPIRE HS328 mobility scooter before every journey. If you find the sign of malfunction, which cannot be solved by yourself, please contact your authorized dealer. The daily check points and solutions are as follows:

The specifications for the ASPIRE HS328 are: