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What safety precautions should I take when using the ASKO HID925MFC induction hob?
Please adhere to the following safety instructions when using your ASKO HID925MFC:
• The cooking process must be supervised. A short-term cooking process must be supervised continuously.
• Metallic objects such as knives, forks, spoons, and lids should not be placed on the hob surface as they can get hot.
• After use, switch off the hob element by its control and do not rely solely on the pan detector.
• If the surface is cracked, switch off the appliance to avoid the possibility of electric shock.
• Unattended cooking on a hob with fat or oil can be dangerous and may result in fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover the flame e.g. with a lid or a fire blanket.
• Danger of fire: Do not store items on the cooking surfaces.
• The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements.
• Do not use steam cleaners or high-pressure cleaners to clean the appliance.
What is the cooking-time limiter on my ASKO HID925MFC and how does it work?
The cooking-time limiter is a safety function on your ASKO HID925MFC that automatically switches off the cooking zones if you forget to. The time limit depends on the power setting you have chosen.
| Setting | The cooking zone switches off automatically after: |
|---|---|
| 1 and 2 | 9 hours |
| 3, 4 and 5 | 6 hours |
| 6, 7 and 8 | 4 hours |
| 9 | 3 hours |
| 10 | 2 hours |
| 11 and 12 | 1 hour |
For the boost setting, the limiter works as follows:
| Setting | The cooking zone switches automatically to setting 12 after: |
|---|---|
| boost | 10 minutes |
The cooking-time limiter for a specific zone is reset whenever the user changes the cooking level of that zone. Please note that cooking zone related timers take priority over the cooking-time limiter.
How do I use the touch controls on my ASKO HID925MFC?
To operate the touch controls on your ASKO HID925MFC, follow these tips:
• Place the tip of your finger flat on the control to achieve the best results. You do not have to apply any pressure.
• The touch sensors only react to the light pressure of a fingertip. Do not operate the controls with any other objects.
• The cooking hob is operated by a slider. You can either touch the selected part of the slider or slide in a circular motion clockwise to increase or anti-clockwise to decrease the power level and temperature.
• To set the cooking zone power level, touch the desired spot on the slider. The selected power level will appear on the cooking zone display unit.
• The selected part of the slider will be fully lit.
How does the power management system on the ASKO HID925MFC work?
Your ASKO HID925MFC is equipped with a smart power management system to ensure that a maximum permissible power is not exceeded for safety reasons. Here is how it works:
• The system automatically arranges power distribution across the zones. This means the hob might automatically decrease the power on one zone when the power level of another zone is increased.
• The power level of one zone can affect another, as the maximum available power is distributed among the zones. If combined zones reach the maximum available power when a new level is set, the power of one or more zones is automatically reduced. This is indicated by the flashing of the relevant control element.
• When a zone is used for Celsius°Cooking™, it always receives the highest priority for power.
• Intervention by the power management system is more likely when the current limiter is set to a lower level.
What kind of pans should I use with my ASKO HID925MFC induction hob?
Induction cooking requires a particular quality of pan. Use only pans suitable for induction cooking with a thick base (minimum 2.25 mm) and a flat base. Pans that have been used on a gas hob are no longer suitable. You can check if your pans are suitable by using a magnet; if the base of the pan is sufficiently attracted to the magnet, it is suitable.
| Suitable | Unsuitable |
|---|---|
| Special stainless steel pans | Earthenware |
| Class Induction | Stainless steel |
| Hard-wearing enamelled pans | Porcelain |
| Enamelled cast-iron pans | Copper |
| Plastic | |
| Aluminium |
Be careful with enamelled sheet-steel pans as the enamel may chip if the hob is on a high setting when the pan is dry, and the base may warp due to overheating. Always heat up enamelled pans slowly.
Never use pans with a misshapen, hollow, or rounded base, as this can interfere with the overheating protection and may lead to the glass top cracking or the pan base melting. The minimum diameter of the bottom of the pan must be at least 12 cm.
What are the common noises my ASKO HID925MFC might make?
Your ASKO HID925MFC may produce certain sounds during operation, which are normal:
• A ticking sound: This can be caused at lower power level settings or by the automatic pot detection.
• Pans making noise: Some pans may make noise during cooking, caused by the energy flowing from the hob to the pan. This is normal and will not damage the pans or the hob.
• The fan is making noise: The appliance is equipped with fans to cool the electronics. During intense use, the fan will activate, and you will hear a buzzing sound. The fan may continue to run for several minutes after the hob has been switched off.
What are the recommended power level settings for my ASKO HID925MFC?
The following table is a guideline for power level settings on your ASKO HID925MFC. The ideal setting depends on the quantity and composition of the food in the pan.
| Level | Purpose |
|---|---|
| Use settings 1 – 5 to: |
• simmer bouillon • stew meats • simmer vegetables • melt chocolate • poach • melt cheese |
| Use settings 6 – 9 to: |
• complete the cooking of large quantities • defrost hard vegetables • fry thick slices of breadded meat |
| Use settings 10 – 11 to: |
• fry thick pancakes • fry thick slices of breadded meat • fry bacon (fat) • cook raw potatoes • make breadded fish • cook through fish • fry thin slices of breadded meat |
| Use setting 12 to: |
• sear meats • cook fish • cook omelettes • fry boiled potatoes • deep fry foods |
| Use setting ‘boost’ to: |
• bring the food or liquid to the boil quickly • shrink greens |
What do the different indicators on the display of my ASKO HID925MFC mean?
| In display | Status |
|---|---|
| – | Power level ‘0’ for a cooking zone |
| 1-12 | Power level that is set for a cooking zone; 1 = low / 12 = high |
| boost | Boost function active |
| L | Locking function is activated; the control panel is locked |
| SSS (wavy lines) | Residual heat indicator; The hob has a residual heat indicator for each cooking zone to show which cooking zones are hot after cooking zone is turned off. Although the hob is switched off, the indicator will remain on for as long as the cooking zone is hot! Avoid touching those cooking zones when this indicator is lit. Danger! Risk of burns. |
| E | Error code; See chapter Troubleshooting |
| PLUS programs | |
| Grill Icon | Grill |
| Wok Icon | Frying/wok |
| Pot Icon | Heating up/keeping warm |
| Celsius°Cooking™ programs | |
| Pan Icon | Heating up and frying |
| Pot with Water Icon | Boiling/cooking with water |
| Sous Vide Icon | Slow cooking or sous vide |
How do I switch the ASKO HID925MFC on and off?
To switch the hob on, touch the on/off key. A short beep will be emitted. Rings on all sliders will light up, then gradually fade out. The slider will only remain lit on the cooking zones where you have placed pans. To switch a cooking zone off, slide backwards on its slider or touch the empty area on top of the slider at the right side.
The entire cooking hob will power off automatically if no cooking zone is active for 60 seconds.
How do I activate and deactivate the Child Lock on my ASKO HID925MFC?
To prevent the hob from being switched on inadvertently, you can use the child lock function.
1. Turn on the hob by pressing the on/off key.
2. Touch the on/off key and hold it for 3 seconds.
3. The indication L will appear on the display unit, and the hob controls will be locked.
To unlock the controls, repeat the same procedure. The indication – together with the sliders will appear on all cooking zone displays where pans are present, and the hob controls will be unlocked.
How do I use the Boost function on my ASKO HID925MFC?
The Boost function can be activated for any cooking zone to rapidly heat large amounts of food using extra power. Boost is active for a maximum of 10 minutes, after which the power level automatically decreases to 12. If the hob is not too hot, the boost can be reactivated for another 10 minutes after it is switched off.
Activating boost:
First, activate power level 12. Then, press the button for power level 12 a second time. “boost” will appear on the display. Alternatively, you can activate it by sliding clockwise a little beyond the button for level 12. If auto boost is activated in the settings, boost is always activated together with power level 12.
Deactivating boost:
To deactivate the boost for the selected cooking zone, press level 12 again or select any other power level on the slider.
What are the Move, Automatic Bridging, and Chef Mode functions on the ASKO HID925MFC?
Move function: If you remove a pan from an active cooking zone and place it on a different zone within 6 seconds, all timer and cooking-related settings can be transferred to the new zone. To confirm the transfer, touch the slider of the new cooking zone. The previous cooking zone will then be deactivated.
Automatic cooking zone bridging: Two adjacent square cooking zones can be merged into a single large cooking zone. When a large pan is placed on the hob, the pan recognition function will automatically connect the bridge cooking zones depending on the size of the pan. The power level is displayed on both zones but can only be adjusted on the left or upper slider. You can manually bridge or un-bridge zones by touching the two corresponding sliders at the same time.
Chef mode: (only on specific models) In this mode, the cooking hob is divided into three zones with pre-set power levels. To activate, touch two sliders at the same time for 3 seconds. To turn off, tap any two sliders at the same time.
• All left-hand side cooking zones: power level 12 is automatically activated.
• All middle cooking zones: power level 7 is automatically activated.
• All right-hand side cooking zones: power level 1 is automatically activated.
Power levels can then be adjusted to any value.
How do I use the Pause and Recall functions on my ASKO HID925MFC?
Pause function:
The pause function can pause the entire cooking hob for up to 10 minutes, allowing you to walk away or clean the hob without losing your settings.
• Switching on the pause: With at least one cooking zone active, touch the pause button (II). You will hear a short beep. The settings on all active hobs are reduced to level 2, and all timer functions are paused. All keys are inactive except the pause and on/off keys. If no key is pressed within 10 minutes, all active hobs automatically turn off.
• Switching off the pause: Press the pause key again within 10 minutes. The hob continues to operate with the same settings as before the break, and timers are unpaused.
Recall function:
This feature allows you to recall all cooking zone settings if the hob was accidentally switched off.
• Within 6 seconds of the hob being switched off, switch it back on.
• Press anywhere on the slider within the next 6 seconds to recall all the settings from before the appliance was last switched off.
How do I set the count-down timer on my ASKO HID925MFC?
Each cooking zone on your ASKO HID925MFC has a count-down timer, which will automatically switch off the zone when the time expires.
Setting the count-down timer:
1. Press the count-down timer selector key for the desired active cooking zone. The key and “0:00” will flash on the display unit.
2. Set the desired cooking time with the + and – keys.
3. If the time is not set within five seconds, the count-down timer is disabled.
Deactivating the count-down timer:
Press the timer icon for the selected cooking zone and hold it for 3 seconds. The timer will be switched off.
Stopping the timer alarm:
When the set time expires, an alarm will sound. To stop the alarm, press the count-down timer selector key or remove the pan from the cooking zone.
How do I cook with the PLUS menu on my ASKO HID925MFC?
The PLUS menu allows cooking with semi-automatic programs for all kinds of cookware. Always add water, oil, or butter before starting a program; do not use an empty pan or pot.
1. Touch the PLUS menu key to display the program line: keeping warm/heating up, frying/wok, and grill (in bridge mode).
2. Choose one of the Plus programs by touching the relevant symbol. Then set the temperature with the slider.
3. When the selection does not change for 3 seconds, the program is activated.
To deactivate a PLUS program, press the active program key for about three seconds or select a power level manually.
Program Functions:
• Keeping warm and Heating up: Use this to melt chocolate (45 °C), keep food warm (70 °C), simmer (94 °C), or bring to a boil (100 °C).
• Frying/wok: Use this to cook vegetables, fish, bacon, meat, fried potatoes, or eggs with butter or oil.
• Grill: This function is exclusively for bridged cooking zones and is optimized for ASKO induction grill plates and teppanyaki.
During the heating-up stage, the slider and set temperature will flash. When the set temperature is reached, a short beep will sound, and the slider will be constantly lit. You may then start cooking.
How do I set up and use Celsius°Cooking™ accessories with my ASKO HID925MFC?
Celsius°Cooking™ uses connected accessories like the Probe, Frying Pan, or Chef’s Pot to measure temperature and send information to the hob via Bluetooth for precise cooking.
Prepare the Celsius°Cooking™ Probe:
1. Pull the battery protection tab out of the Probe housing.
2. To install/replace the battery, unscrew the battery cover, replace the battery (negative (-) side in first), and replace the cover without overtightening.
3. To use in a pan, slide the suspension bracket over the pan edge. Slide the Probe pin from the top into the bracket. The tip of the probe should be 1 cm or more from the pan bottom.
Prepare Celsius°Cooking™ Cookware (Pan/Pot):
1. Insert an AAA battery in the panhandle (negative (-) end goes in first).
2. Insert the handle cap into the panhandle and turn it a quarter to secure.
Assigning Cookware to a Cooking Zone:
1. Switch on the hob and wait for the start-up animation to end.
2. Place the Celsius°Cooking™ cookware (or a regular pot with the Probe) on a desired cooking zone.
3. After it is detected, quickly tap twice with your fingertip on the handle cap sensor or the probe housing to activate it.
4. The Celsius°Cooking™ mode key will light up. Press the mode key on the desired cooking zone to assign the cookware. The Celsius°Cooking™ menu will open.
How do I control a compatible hood with my ASKO HID925MFC?
If you have a compatible RF-enabled hood, you can connect it to your ASKO HID925MFC. To pair and customize, see the Settings chapter.
Switching extraction on and off:
• Press the + key for a higher fan setting. Press and hold the + key for 1 second to select the highest setting.
• Press the – key to select a lower setting.
Switching the light on and off:
• Press the light key to switch the light on at maximum strength.
• To turn off the light, press the key again.
• Press and hold the light key to set the lighting intensity.
Changing the colour lighting temperature:
• Press the light key together with the – key to make the light ‘colder’ or with the + key to make it ‘warmer’.
You can also enable Synchro Start, Synchro Control, and Synchro Stop in the settings for automatic hood operation based on the hob’s activity.
How do I connect my ASKO HID925MFC to Wi-Fi and the ConnectLife app?
Preparation:
1. Know your home Wi-Fi network name (SSID) and password (only 2.4Ghz networks are supported).
2. Have the appliance’s QR code with the unique ID (AUID) accessible.
3. Ensure Wi-Fi is activated on the hob (the Wi-Fi key should be visible when the hob is on).
4. Install the ConnectLife app on your mobile device, register, and log in.
Connection Setup:
1. Launch the ConnectLife app.
2. Select “Add appliances”, choose “Hob”, and follow the instructions.
3. Scan the QR code with the AUID when prompted.
Proceed on the appliance:
4. Switch on the hob.
5. Touch the Wi-Fi key for 3 seconds to enter the Wi-Fi menu (only possible when not cooking).
6. When ‘C’ (connection) is shown, touch the Wi-Fi key to activate Connection Setup. ‘C’ will flash, and the setup process starts.
Proceed on the mobile device:
7. Follow the in-app instructions to connect your mobile device to the appliance’s Wi-Fi network and share your home network details.
How do I update the firmware on my ASKO HID925MFC?
To receive firmware updates, your ASKO HID925MFC must be connected to the cloud via the ConnectLife app with a registered user account.
1. When a new firmware is available, a notification is sent to the ConnectLife app. Follow the instructions on the app.
2. To start the update process, you must first go into the hob’s settings menu (see chapter Settings) and set the ‘FoA’ (Firmware over Air) setting to ON. This confirms your presence at the hob. After 90 minutes, this setting automatically resets to OFF.
3. After setting FoA to ON, start the update process on your mobile app.
The cooking hob will switch off, and the Wi-Fi symbol will flash during the process, which can take up to 60 minutes. The hob cannot be used during the update. Ensure the power supply and Wi-Fi connection are not terminated.
How do I access and change the settings on my ASKO HID925MFC?
You can tailor the behavior of your induction hob by adjusting its settings.
To enter the settings menu:
1. Ensure there are no pans on any zone.
2. Touch any slider with two fingers and keep it pressed for 3 seconds.
To change a setting:
1. Toggle through the different settings using the slider.
2. To view or change a particular setting, touch the slider element with one finger and keep it pressed for 3 seconds.
3. Toggle to the desired value for that setting.
4. After 3 seconds of inactivity, the new setting will be confirmed.
To exit the menu, press with two fingers anywhere on the slider for 3 seconds.
The following settings are available:
| Setting | Description |
|---|---|
| boo | Auto boost: While on, boost is automatically activated with power level 12. While off, boost is activated by sliding past level 12 or touching it twice. |
| brd | Auto bridge: While on, zones are automatically bridged when a large pan is detected. While off, bridging must be done manually. |
| rEC | Recovery function: While on, settings can be moved from one zone to another when a pan switches position. |
| Atl | Auto timer: While on, the stopwatch starts automatically when a zone is activated. While off, it must be started manually. |
| ACL | Auto child lock: While on, the hob is automatically locked at every switch off. |
| Snd | Sound volume: L3 (high), L2 (medium), L1 (low), off (only error sounds). |
| Sen | Key responsiveness: L3 (quick), L2 (medium), L1 (slow). |
| hth | Hob-to-hood pairing (RF): Set to ‘on’ to pair a compatible hood. Set to ‘off’ to unpair. |
| hSt | Synchro Start Level: Sets the automatic start level for hood ventilation when the hob is turned on. |
| hSC | Synchro Control Response Level: Hood is controlled automatically based on the highest cooking level. L3 (high), L2 (medium), L1 (low), off. |
| hSp | Synchro Stop Level: Automatically deactivates hood lights and fan (with a delay) when hob is turned off. |
| btP | Bluetooth pairing: Set to ‘on’ to pair a new Bluetooth device within 3 minutes. |
| btC | Bluetooth clear: Set to ‘Clr’ to unpair all connected Bluetooth devices. |
| Flr | Display firmware version: Displays the current UI and Celsius°Cooking™ software versions. |
| FoA | Firmware update over the air: Set to ‘on’ to confirm your presence at the hob to start a firmware update via the mobile app. |
| dE | Demo Mode: For dealer showrooms. The appliance will act as usual but will not heat cookware. |
| Con | Connection power (Current limiter): Adjusts the maximum power draw. This setting must be confirmed with a 3-second press and should only be set by an authorized expert. |
How should I clean my ASKO HID925MFC?
Set the locking function (Child Lock) before you start cleaning to prevent accidental activation. It is recommended to clean the appliance after each use.
Daily cleaning:
1. Use a damp cloth and a mild cleaning agent (washing-up liquid) to clean the appliance.
2. Dry the appliance with a paper towel or a cloth.
For heavily polluted glass:
1. Immediately remove any food remains, burned grease, sugar, or stubborn stains using a scraper, even if the hob is still hot. Sugar and other food-related remains can permanently damage the glass ceramic surface.
2. Hold the scraper at a 45° to 60° angle to the glass and gently slide it over the surface to remove the dirt.
3. After removing stubborn stains, use the daily cleaning steps to clean the hob.
4. If necessary, a special intensive cleaner for ceramic/induction hobs can be used.
Do not use abrasive cleaning agents, steel wool, scourers, or any type of sharp objects to clean the appliance as they can cause scratches.
What should I do if I notice a crack in the glass top of my ASKO HID925MFC?
If you notice a crack in the glass top, however small, you must switch the hob off immediately, unplug it, and turn off the fuse switch(es) in the meter cupboard. Contact the service department for assistance.
What are the common issues and solutions for the ASKO HID925MFC?
| Symptom | Possible cause | Solution |
|---|---|---|
| A slight smell is noticeable the first few times the hob is used. | The new appliance is heating up for the first time. | This is normal and will disappear once it has been used a few times. Ventilate the kitchen. |
| The pans make noise while cooking. | This is caused by the energy flowing from the hob to the pan. | At high settings this is perfectly normal for some pans. It will not damage either the pans or the hob. |
| Circle of pan bottom remains visible after cleaning. | Contaminated pan bottom used on the cooking zone. | Clean the induction hob with a ceramic hob cleaner and remove the dirt / grease from the pan bottom. |
| A cooking zone suddenly stops working and you hear a signal. | The pre-set time has ended. | Switch off the beeping by touching the cooking zone blinking timer key. |
| The hob is not working and nothing appears in the display. | There is no power supply due to a defective cable or a faulty connection. | Check the fuses and the electric switch and the power socket. |
| A fuse blows as soon as the hob is switched on. | The hob has been wrongly connected. | Check the electrical connections. |
| Celsius°Cooking™ key is blinking, together with set cooking method key and display. | Celsius°Cooking™ cookware is assigned to the wrong cooking zone. | Solution: remove cookware and assign again. |
| Set Celsius°Cooking™ cooking method key is blinking together with set temperature display while using the probe. | Celsius°Cooking™ Probe is removed or not in touch with the content. Or the temperature has fallen rapidly, e.g. due to adding cold water. | Place Probe back or reposition – press cooking method key if probe isn’t auto detected. |
| Unstable connection between cookware and hob. | Low battery of cookware or unstable bluetooth connection. | Switch off the cooktop for 10 seconds and/or change the battery. |
What do the error codes on my ASKO HID925MFC mean?
| Error code | Symptom | Possible cause | Solution |
|---|---|---|---|
| U400 | U 400 appears on display with continuous sound tone. | Voltage of the mains is too high. | Connect the appliance in accordance to rating plate and instructions. |
| E2 | E2 appears on display. | Empty pan was heated on the cooking zone. | Wait for cooking zone to cool down or fill the pan with foodstuff. |
| Er03 | Er03 appears on display. | One of the controls is pressed for too long. Or there is water, dirt or a pan on the controls. | Clean the control panel. |
| E7 | E7 appears on display after doing the Wi-Fi connection setup. | Connection Setup failed. | Retry connecting the appliance to your network. Make sure that new devices may connect to it (e.g. MAC-address filtering is deactivated). |
| E65 | E65 appears on display, together with Celsius°Cooking™ is blinking. | Non-Celsius°Cooking™ cookware is not supported. | Use Celsius°Cooking™ cookware. |
| E66 | E66 appears on display, together with Celsius°Cooking™ is blinking. | Celsius°Cooking™ cookware was not found (empty battery, out of range, etc.). | Replace battery. |
| E67 | E67 appears on display, together with Celsius°Cooking™ key is blinking. | Celsius°Cooking™ cookware missing. | If handle cap is mounted correctly; Replace battery. |
| E8 | E8 appears on display. | Ventilator is blocked (eg possible by item in the drawer). | Unblock the ventilator; disconnect appliance from main voltage for 10 sec. |
| SSS (wavy lines) | Zone stops unintended and residual heat indicator is shown. | Zone is overheated. | After the hob has cooled down, cooking can be continued. |
In case of other error codes, please write down the error code and contact the service department.
How do I troubleshoot Wi-Fi connection issues with my ASKO HID925MFC?
| Symptom | Possible cause | Solution |
|---|---|---|
| Wi-Fi icon not shown | Wi-Fi disabled | The hob must be switched off, then touch the on/off key and hold it for 5 seconds. |
| Wi-Fi setup failed | Home network issues. | Check that your home network signal is strong and internet connection is working. |
| Home network is not displayed during the connection setup process. | Home network is not on 2.4 GHz, the network is hidden, or signal strength is too weak. | Please check the network settings. Ensure a 2.4 GHz and visible network. If the signal is too weak, try to move the network router closer. |
| Cooking hob is shown disconnected on the mobile app | Wi-Fi is disabled or Home network issues. | Ensure the Wi-Fi is enabled, and internet connection of your home network is working. Repeat the connection setup if needed. |
| Firmware update process failed. | Internet connection lost or power supply terminated. | Ensure the power supply is not terminated and a stable internet connection before retrying again. If it failed again, contact the service department. |