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PDF Content Summary: CRANE PLUS U s e r G u i d e Contents ■ Packing List ······························································· 1 ■ Disclaimer and Warning ················································ 2 ■ Quick Start Guide ························································ 7 ■ Preparing and Charging the Batteries ······························8 ■ Camera Installation······················································ 9 ■ Balance Adjustment ····················································· 11 ■ Start Up ···································································· 14 ■ Introducing Gimbal Control Modes ··································16 ■ Initialization and Various Operations································18 ■ APP Operations ·························································· 20 ■ Usage of Main Accessories ··········································· 22 ■ Product Specifications ··················································28 ■ Operation guide on motor torque adjustment ····················29 ■ Warranty Card ···························································· 30 ■ Contact Card ······························································ 32 Packing List The product package comes with the following items. In case that any item is found missing, please contact ZHIYUN or your local selling agent. CRANE PLUS 3-Axis Gimbal Stabilizer 1 Lens Mounting Clamp 1 26500 ger Battery Char- 1 Micro USB Cable 1 Panasonic Camera Control Cable 1 Sony Camera Control Cable 1 Battery Compartment 1 Mounting Screw 2 26500 Li-ion Battery 2 Tripod 1 Anti-slip grip tape 1 1 zhiyun-tech.com Disclaimer and Warning Thank you for using ZHIYUN CRANE PLUS . The information contains herein affects your safety and your legal rights and responsibilities. Read this entire document carefully to ensure proper config- uration before use. Failure to read and follow the instructions and warnings herein may result in serious injury to you or bystanders, or damage to your device or property. ZHIYUN reserves the right of final explanation for this document and all relevant documents relat- ing to CRANE PLUS, and the right to make changes at any time without notice. Please visit zhiyun-tech.com for the latest product information. By using this product, you hereby signify that you have read this document carefully and that you understand and agree to abide by the terms and conditions herein. You agree that you are solely responsible for your own conduct while using this product, and for any consequences thereof. You agree to use this product only for purposes that are proper and in accordance with all terms, pre- cautions, practices, policies and guidelines ZHIYUN has made and may make available. ZHIYUNTM accepts no liability for damage, injury or any legal responsibility incurred directly or indi- rectly from the use of this product. Users shall observe safe and lawful practices including, but not limited to, those set forth herein. ZHIYUNTM is the trademark of Guilin Zhishen Information Technology Co., Ltd. (hereinafter referred to as "ZHIYUN" or "ZHIYUN TECH") and its affiliates. All product names or marks referred to here- under are trademarks or registered trademarks of their respective holders. Glossary The following terms are used throughout the product literature to indicate various levels of poten- tial harm when operating this product. WARNING: Procedures, which if not properly followed, may incur property damage, grave accident, or serious injury. CAUTION: Procedures, which if not properly followed, may incur property damage and serious injury. NOTICE: Procedures, which if not properly followed, may incur property damage or minor injury. 2 zhiyun-tech.com 3 zhiyun-tech.com Disclaimer and Warning Warning Read the ENTIRE User Guide to become familiar with the features of this product before operating. Failure to operate the product correctly can result in damage to the product or personal property and cause serious injury. This is a sophisticated product. It must be operated with caution and com- mon sense and requires some basic mechanical ability. Failure to operate this product in a safe and responsible manner could result in injury or damage to the product or other property. This product is not intended for use by children without direct adult supervision. DO NOT use with incompatible components or in any way otherwise as mentioned or instructed in the product documents provided by ZHIYUN. The safety guidelines herein contain instructions for safety, operation and maintenance. It is essential to read and follow all of the instructions and warnings in the User Guide, prior to as- sembly, setup or use, in order to operate the product correctly and avoid damage or serious injury. Safe Operation Guidelines CAUTION: 1. CRANE PLUS is a high-precision control device. Damage may be caused to CRANE PLUS if it is dropped or subject to external force, and this may result in malfunction. 2. Make sure the rotation of the gimbal axes is not blocked by external force when CRANE PLUS is turned on. 3. CRANE PLUS is not waterproof. Prevent contacts of any kind of liquid or cleaner with CRANE PLUS. It is recommended to use dry cloth for cleaning. 4. Protect CRANE PLUS from dust and sand during use. NOTICE: Keep the handle stable when CRANE PLUS is powered on, as shaking may cause failure to start up. Reading Tips Legends: Hints and tips Important. Disclaimer and Warning Battery Safety Guidelines 1. Prevent the batteries to come into contact with any kind of liquid. Do not leave batteries out in the rain or near a source of moisture. Do not drop the battery into water. If the inside of the battery comes into contact with water, chemical decomposition may occur, potentially resulting in the battery catching on fire, and may even lead to an explosion. 2. If the battery falls into water with the stabilizer during use, take it out immediately and put it in a safe and open area. Maintain a safe distance from the battery until it is completely dry. Never use the battery again, and dispose of the battery properly as described in the Battery Disposal section below. 3. If the battery catches fire, use water, water spray, sand, fire blanket, dry powder, or carbon dioxide fire extinguisher immediately to put out the fire. Please extinct the fire by applying the methods recommended above according to the actual situation. 4. Never use non-ZHIYUN batteries. If replacement or backup is needed, please purchase new bat- teries from ZHIYUN's official website or authorized channels. ZHIYUN takes no responsibility for any damage caused by non-ZHIYUN batteries. 5. Never use or charge swollen, leaky, or damaged batteries. Never use or charge if the battery smells, or overheats (exceeding maximum temperature of 160°F / 71°C). If your batteries are ab- normal, contact ZHIYUN or a ZHIYUN authorized dealer for further assistance. 6. The battery should be used within the temperature range from -10°C to 50°C. Use the battery in environments above 50°C can lead to a fire or explosion. Use of battery below -10°C can lead to serious battery damage. 7. Do not use the battery in strong electrostatic or electromagnetic environments. Otherwise, the battery protection board may malfunction. 8. Do not disassemble or use any sharp object to puncture the battery in any way. Otherwise, the battery may leak, catch fire or explode. 9. Do not mechanically strike, crush, or throw the battery. Do not place heavy objects on the bat- tery or charger. 10. Electrolytes inside the battery are highly corrosive. In case of accidental contact of any electro- lytes with your skin or eyes, rinse immediately with water for at least 15 minutes and seek medi- cal advice as soon as possible. 11. Do not use the battery if it has been involved in a crash or heavy impact. 12. Do not heat the battery and never put the battery in a microwave oven or in a pressurized con- tainer. 13. Do not place the battery cell on a conductive surface (such as a metal desk surface). 14. Prevent use of wires or other metal objects that could cause positive and negative short-circuit to the battery. 15. If the battery terminal is dirty, wipe it with a clean, dry cloth. Otherwise it will cause a bad bat- tery connection, which may result in energy loss or charging failure. 4 zhiyun-tech.com Disclaimer and Warning Battery Charging 1. Do not attach the batteries to a wall outlet or car charger socket directly. Always use a ZHIYUN approved adapter for charging. ZHIYUN takes no responsibility if the battery is charged using a non-ZHIYUN charger. 2. Do not put the battery and charger near flammable materials or on flammable surfaces (such as carpet or wood). Never leave the battery unattended during charging to prevent any accident. 3. Do not charge the battery immediately after use, because the battery temperature may be too high. Do not charge the battery until it cools down to normal room temperature. Charging the battery with its temperature over 40°C or lower than 15°C may lead to leakage, overheating, or damage. 4. Examine the charger before use, make sure there is no damage to the enclosure, cord, plug, or other parts. Never use a damaged charger. Do not clean the charger with any liquid containing alcohol or other flammable solvents. Disconnect the charger when not in use. Battery Storage 1. Keep batteries out of the reach of children and pets. 2. Do not leave the battery near heat sources such as a furnace or heater, or inside of a vehicle on hot days. Never expose the battery in any environment with temperature of over 60°C. The ideal storage temperature is 22°C-28°C. 3. Store batteries in a dry environment. 4. Do not leave the battery unused for too long after it has been completely discharged to prevent over-discharge of battery which may result in battery damage and permanent failure. Battery Maintenance 1. Never use the battery when the temperature is too high or too low. 2. Do not store the battery in any environment with a temperature of over 60°C. Transportation Notice 1. Discharge the battery power to 5% or lower before carrying the battery on an airline flight. Only discharge the battery in a fireproof location, ideally in a dry and open area. 2. Do not store or transport batteries together with metal objects such as eyeglasses, watch, and jewelries, etc. 3. Do not transport damaged batteries. When transporting, be sure to discharge the battery to less than 50%. Battery Disposal Dispose of the battery in specific recycling boxes only after a complete discharge. Do not put away the battery in regular trash containers. Strictly follow your local regulations regarding the disposal and recycling of batteries. 5 zhiyun-tech.com Disclaimer and Warning NOTICE Battery Use Make sure the batteries are fully charged before each time of use. Battery Charging The battery will stop charging automatically when it is full. Disconnect the batteries from the char- ger when fully charged. Battery Storage 1. Discharge the battery to 40%-65% if it will NOT be used for over 10 days. This can greatly extend the battery life. 2. The battery enters hibernation mode when voltage gets too low. Charge the battery will bring it out of hibernation. 3. Remove batteries from the stabilizer when not in use and store them in a specialized container. Battery Disposal If the battery cannot be fully discharged, do not leave it in the recycling box, but contact a profes- sional battery disposal/recycling agent for further assistance. 6 zhiyun-tech.com 7 zhiyun-tech.com Quick Start Guide Thumb Screw Horizontal Arm Vertical Arm MODE 1/4" Threaded Hole (compatible with 3/8") Get to Know CRANE PLUS Check the product package before use, make sure that all items below have arrived with the prod- uct. In case that any item is found missing, please contact ZHIYUN or your local selling agent. NOTICE: Camera is not included in product package, and shall be bought separately. The depictions provided herein are for reference only. Thumb Screw Lens Mounting Clamp Mounting Screw Camera Mounting Screw Camera Mounting Plate Battery Level Indicator Mounting plate thumbscrew Micro USB Port Camera control interface Joystick ON/OFF Shifter Lever Preparing and Charging the Batteries Before using CRANE PLUS for the first time, please fully charge the batteries to activate and ensure normal operation by using the charger that comes in the package. Name: 26500 Li-ion battery charger Model: ZC-26500 Input voltage: DC 5V 2400mA Output voltage: DC 4.2V 1200mA*2 • Shines solid RED light when charging • Shines BLUE light when fully charged Micro USB Cable 26500 Li-ion Battery Capacity: 3600mAh Voltage: 3.7V NOTICE 1. The charger is for charging ZHIYUN's IMR 26500 Li-ion Battery only. Do not charge batteries of other models or brands, otherwise it may lead to accident. 2. Use qualified 5V adapter with output current of ≥1000mA only. Charging time depends on the max. output current of the adapter. Please use and charge batteries provided or approved by ZHIYUN only. ZHIYUN will not take any responsibility for explosion, fire and/or accidents caused by non-ZHIYUN batteries. Status Indicator Light Micro USB Port (5V power input) 8 zhiyun-tech.com 9 zhiyun-tech.com Camera Installation Operation Method Top Down Mode Bottom Up Mode Gimbal balance shall be properly adjusted before accessing Bottom Up mode. Do not rotate the handle while turning it straight up/down to switch between Top Down and Bottom Up mode. Note: The size of the camera and its balance condition when mounted may affect the successful access to Bottom Up mode. For certain camera models, balance should be adjusted after access to Bottom Up mode. When the motor arm is pulled to an extreme extent in case of big lens mounting, Bottom Up Hold- ing Gesture may not be supported. Camera Installation 1122 34 Mount the camera in parallel with the mounting plate, match the 1/4" Threaded Hole at the bot- tom of the camera with the empty slot of the mounting plate. Move the camera as close as possible to the Tilt Motor, and tighten the Camera Mounting Screw ❹ to fix the camera position Tilt Mo- tor, and tighten the Camera Mounting Screw ❹ to fix the camera position. Do not power on the stabilizer before the camera is properly mounted. 10 zhiyun-tech.com 11 zhiyun-tech.com Balance Adjustment Level Adjustment on Tilt Axis Mounting Plate Loosen the thumbscrew at the bottom of the quick mounting plate to allow forward and backward sliding of the plate. Push the camera forward or backward to find its level balance. Once the camera can stay still and almost level with its lens facing front, complete this step by tightening up the Camera Mounting Screw. Balance Adjustment Firstly, times). loosen Thumb Screw ❷ (rotate for 3 Adjust the Tilt Axis until the camera can stay still with the lens facing up (i.e. the camera stays still 2 and vertical to the ground), complete this step by tightening up Thumb Screw ❷ . Balance Adjustment on Roll AxisLoosen Thumb Screw ❶ . Adjust the Roll Axis 1 1 until the camera can stay still while keeping the Horizontal Arm 1 level. Complete this step by tightening up Thumb Screw ❶ . 12 zhiyun-tech.com 13 zhiyun-tech.com Balance Adjustment Level Adjustment on Pan Axis 3 2 Loosen Thumb Screw ❸ . Adjust the Pan Axis until the camera can stay still while keeping the Vertical Arm 2 level when turned to the right/left side. Complete balance adjustment by tightening up Thumb Screw ❸ . Start Up Control Panel Introduction Battery Level Indicator Shines YELLOW light when the stabilizer is Pow- ered on/off: Quick flash for 3 sec. and shines solid for 1 sec. when powered on. Quick flash for 3 sec. when powered off. Shines BLUE light when the stabilizer is in normal operation, the flashing frequency of the BLUE light indicates the current battery level: Quick flash 4 times for battery level of 75%-100%. Quick flash 3 times for battery level of 50%-75%. Quick flash 2 times for battery level of 25%-50%. Quick flash 1 time for battery level of 0%-25%. Shifter Lever Operation Battery Level Indicator In the event when a SONY camera is connected: Push the Shifter Lever in T direction to zoom out, and in W direction to zoom in. Joystick In the event when a Panasonic camera is connect- ed: Move the Shifter Lever to either direction for focusing. Power ON/OFF Mode Button Micro USB Port Connects the stabilizer to a computer through a Micro USB cable for on-line Shifter Lever Mode Button Press for 1 second to enter or exit standby mode. Single press to switch between pan-following and lock mode. Quick double press to enter the following mode. Quick triple press to enter the selfie mode (180°rotation on pan axis) Power ON/OFF Power on the stabilizer by pressing the Power button for about 3 sec. After the stabilizer is powered on, the Power but- ton can be used for camera shooting control (only after the camera is connected to the stabilizer). Single press the button to take photos. Double press the button to start video recording. Double press the button again to stop recording. Joystick Operation Joystick controls the camera movement by turn- ing the 3 axes up/down or left/right. 14 zhiyun-tech.com 15 zhiyun-tech.com Start Up How to Start Up 1. Rotate to loosen the end cover, then install two 26500 Li-ion batteries. Make sure to tighten the end cover properly after battery installation, or the stabilizer cannot be turned on. Batteries shall be installed with the positive pole heading the arrow direction as shown in the figure. 2. After the batteries are installed properly, long press the power button for 3 sec. to power on. Please use batteries provided or approved by ZHIYUN only, otherwise it may cause accidents. When using the stabilizer , please hold the camera with one hand to prevent severe shaking of the camera in case a malfunction occurs to the stabilizer (in very rare cases). Introducing Gimbal Control Modes V1.70 Gimbal Control Modes Single Press MODE Mode switch: 1. Singe press MODE button allows switching of the 3 modes-Pan following mode, Locking Pan Following ModeSingle MODE Press Locking Mode Single MODE Press POV Mode mode and POV mode - in cyclic sequence. The default mode when powered on is Pan following mode. 2. Double press MODE button under any of the 3 modes above will switch into Full follow- Double Press MODE Single the previous press mode to return to ing mode. Single press MODE button in this mode will return to the previous mode. Following Mode3. Quick press MODE three times and the cam- era will turn 180° along the pan axis while the active control mode remains unchanged. Mode Switch Schematic Figure V1.71 Gimbal Control Modes ● Single Press of Mode Button ● Double Press of Mode Button Pan PF Following Mode ● Triple Press of Mode Button The pan axis rotates 180° without changing the current mode (not available in Locking mode) L Locking Mode Switch between Pan Following Mode and Locking Mode. F POV Following Mode Point of View Mode (POV Mode) Switch between Following Mode and POV Mode. 16 zhiyun-tech.com Roll Axis Tilt Axis Pan Axis Roll Axis Tilt Axis Pan Axis Pan Following Mode: Locking Mode : The camera pans left/right following the move- This mode locks movement of all three axes to ment of the stabilizer while the tilt and roll axes keep the camera fixed on a shooting direction. are locked. Push the joystick up/down allows Push the joystick up/down and left/right allows manual control of the tilt axis. manual control of the tilt axis and pan axis. Roll Axis 45° Roll Axis Tilt Axis Tilt Axis Pan Axis Pan Axis POV Mode: This mode allows the camera to roll left/right at max. angle of 45°, and pan left/right or tilt up/ down with unlimited 360° rotation following the movement of the gimbal handle. Following Mode : The camera pans and tilts following the move- ment of the stabilizer. Push the joystick left/ right allows manual control of the roll axis. 17 zhiyun-tech.com Introducing Gimbal Control Modes Initialization and Various Operations Initializing the Stabilizer Initialize the stabilizer under the following circumstances: 1. Slight deviation is found in the tilt angle of the camera in level position after startup. 2. Slight deviation is found in the roll angle of the camera in level position after startup. 3. Frequent small angle correction is found when the camera is in level position while the stabilizer stays still. Initialization Procedure 1. Install the batteries properly. 2. Hold the camera mounting plate and long press the Power Button to turn on the stabilizer. The motor will generate acting force upon activation, hold the camera mounting plate still, and long press the Mode Button to enter standby mode. 3. Put the stabilizer still on a table surface, wait for about 10 sec., and the stabilizer will automati- cally complete initialization. If slight deviation can still be found after initialization, repeat the procedure above to initialize again. 18 zhiyun-tech.com 19 zhiyun-tech.com Initialization and Various Operations Firmware Upgrade USB Make sure batteries are installed during upgrade. 1. Visit ZHIYUN's official website: zhiyun-tech.com. 2. Click to open the "Downloads" page, and find the Firmware Upgrade Tutorial package. 3. Download the driver, calibration tool and latest firmware corresponding to your stabilizer. 4. Upgrade firmware following the instructions indicated in the Firmware Upgrade Tutorial. Connecting the Stabilizer to Smartphone 1. Search “ZY Play” on App store/Google Play store and download. 2. Turn on the stabilizer. 3. Open “ZY Play”, tap “Connect Device” and select your stabilizer. APP Download and Installation Download the APP from the “Downloads” page on ZHIYUN's official website zhiyun-tech.com, or by directly scanning the QR code on the left (An- droid 5.0 above or iOS 9.0 above required) to download. Users can download the APP by searching "ZY Play" in Google Play or APP Store. The ZHIYUN APP is subject to regular update, try out now to discover more functions. APP Operations 20 zhiyun-tech.com 21 zhiyun-tech.com APP Operations Main Features of the APP Monitoring screen: Allows checking of the stabilizer's working sta- tus. Control screen: Allows various controls to the stabilizer, including change of Gimbal Control Mode and corresponding axis movement control. Calibration screen: Calibration is required when deviations are found in the 3 axes and the leveling of the camera. Tap "Start Cali- bration", and complete the 6-side calibration procedure following the onscreen illus- trations. Gimbal setting screen: Allows adjustment of var- ious parameter settings of the stabilizer (Refer to APP instructions for specific op- erations). Usage of Main Accessories Panasonic Camera Control Line Applicable camera models : GH3/GH4/GH5 Supported Functions: 1. Shutter control 2. Video recording Compatible Stabilizer Model(s): CRANE / CRANE PLUS with firmware version of V1.50 and above. How to Use Connection 1. Firstly, connect the stabilizer to your PC or smart phone. 2. Configure the stabilizer to suits "Panasonic" in Gimbal Setting Screen, then save the settings. 3. Connect the Micro USB plug of the Panasonic camera control line to the camera connection port on the side of the tilt motor, and then connect the other end of the control line to the REMOTE port on the camera. 4. Power on the stabilizer before turning on the camera, otherwise camera remote control may not work. Operations 1. Shutter control (including focusing): Press the Power Button to take single shots. 2. Video recording: Double press the Power Button to start video recording, and double press again to stop recording. 22 zhiyun-tech.com 23 zhiyun-tech.com Usage of Main Accessories Supported Functions: 1.Shutter control 2.Video recording 3.Zooming NOTICE: Optical zooming is not supported in case of non-electrical lenses (Recommended electrical zoom lenses: E PZ 18-105mm F4 GOSS, E PZ 16-50mm F3.5-5.6 OSS). How to Use Connection 1. Firstly, connect the stabilizer to your PC or smart phone. 2. Configure the stabilizer to suits "Sony" in Gimbal Setting Screen, then save the settings. 3. Connect the Micro USB plug of the SONY camera control line to the camera connection port on the side of the tilt motor, and then connect the other end of the control line to the MULTI port on the camera. 4. Power on the stabilizer before turning on the camera, otherwise camera remote control may not work Sony Camera Control Line Applicable camera models : Compatible with SONY cameras controlled by MULTI port. Compatible Stabilizer Model(s): CRANE / CRANE-M / CRANE PLUS with firmware version of V1.50 and above. Operations 1. Shutter control (including focusing): Press the Power Button to take single shots. 2. Video recording: Double press the Power Button to start video recording, and double press again to stop recording. 3. Zooming: Push the Shifter Lever on the stabilizer handle in T direction to zoom out or W direction to zoom in. Usage of Main Accessories ZW-B02 Wireless Remote Control(purchase separately) MODE Button Charging Indicator Power/Shutter (Dual-function button) Shifter Lever Bluetooth Indicator Joystick Power Level Indicator ON/OFF & Video (Two-step shutter-release button) 1. Fully press the button for over 1sec. to turn on the remote control and enter master mode by default. 2. Fully press the button for over 1s, when it is on to turn off the remote control (the indicator switches off accordingly) 3. While stabilizer is connected to the camera: Under Photo mode, press the shutter button halfway down to focus then fully press it to take the shot; Quickly double press the button (fully press) to switch between Video and Photo mode. Button Combinations Power button + Toggle: While powering on, push the toggle in the W direction to enter into Slave mode to upgrade the remote control firmware via the phone (First download the “ZY Play” App and then update). Power button + Mode Button: Press the mode button and power button at the same time to pair the nearest stabilizer via bluetooth. Mode button: Mode selection (sharing the same feature with gimbal) Joystick: Directional control (sharing the same feature with gimbal) Toggle: To zoom in/out. Proper camera cable connection is required to control the camera. Some remote control features may not be supported for some camera models. 24 zhiyun-tech.com 25 zhiyun-tech.com Usage of Main Accessories Specifications: Charging voltage: 5V Charging current: 100mA Theoretical work time: ≥30 hr. Built-in Polymer lithium battery capacity: 150mAh Emission and received current: 11.9mA Operating current: 4.2mA Effective control distance: 10m /394 inch (without blockage) Bluetooth Indicator No connection: Continuous flashing. Connected: Shines solid light. Power Level Indicator 90%-100%: quick flash for 4 times each second. 75%-90%: quick flash for3 times each second. 55%-75%: quick flash for2 times each second. 30%-55%: quick flash for1 time each second. 0%-30%: quick flashing. Charging Indicator Charging: Charging complete: ● RED light. ● GREEN light. Mounting Method 1. Loosen the thumb screw on the back of the remote controller to let loose of the rubber case (as marked red in the Figure). 2. Install the remote controller to the extension rod or dual handle for convenient operations (as shown in the Figure above). Fasten up by tightening the thumb screw on the back. The remote controller turns off automatically when left idle for 2 minutes. Usage of Main Accessories Crane-EH001 CRANE Extended Handle (purchase separately) Installation method: 1. Insert in the two handles from the two sides of the horizontal rod. 2. Tighten the screws on the handles. 3. Unscrew the fixing clamp in the middle of the handles, take out the protection ring and insert it into the stabilizer. 4. Clip the fixing clamp onto the stabilizer with the protection ring, and then tighten the screws of the fixing clamp. Clip onto the area as marked RED above. 26 zhiyun-tech.com 27 zhiyun-tech.com Usage of Main Accessories Top down gesture Bottom up gesture Product Specifications Min Standard Max Remarks Input Voltage 6.8V 8.4V 12.6V Operation Current 80mA 110mA 6000mA Operation Tem- perature -10°C 25°C 45°C Operation Time 12h 18h Tested under static operation after proper balancing Charging Time 3h Weight 950g Excluding batteries Tilt Mechanical Range 360° Unlimited rotation Roll Mechanical Range 360° Unlimited rotation Pan Mechanical Range 360° Unlimited rotation Payload 350g 2500g 28 zhiyun-tech.com CRANE PLUS Firmware V1.52 and above supports parameter setting for motor force. Users can set the motor force to adapt to cameras with different weights via the calibration upgrade tool or the app. Setting process Adjustment method 1 :The motor force of the stabilizer needs to be adjusted (3 levels) to adapt the stabilizer to cameras and lens of different weight for ideal use. Please refer to the connection way on the APP introduction, firstly connect the Crane by ZY PLAY, then choose the suitable strength to set up the motor force in ZY PLAY correctly. Adjustment method 2 : 1. Download the calibration upgrade tool and USB driver from Zhiyun official website. Double click to install USB driver. 2. Connected gimbal and PC by USB cable, double-click Tool to run Tool. Power on gimbal, press and hold Mode button for seconds, gimbal enter to standby mode. 3. Click “Setting” to enter to parameter setting page. Click “Open”, Users can set motor power in Other Module. 4. Motor power have low, medium and high three options. Low: Default setting ( recommend : CRANE PLUS + Sony A7S or below weight) Medium: Moderate setting ( recommend : CRANE PLUS + Sony A7S) High: Maximum setting ( recommend :CRANE PLUS + Canon 5D) 29 zhiyun-tech.com Operation guide on motor torque adjustment Warranty Card Warranty Period 1. Customers are entitled to replacement or free repair service in case of quality defect(s) found in the product within 15 days upon receipt of the product. 2. Customers are entitled to free repair service from ZHIYUN for any product proven defective in material or workmanship that results in product failure during normal consumer usage and con- ditions within the valid warranty period, which is 12 months counting from the date of delivery. 3. Some states or countries do not allow limitations on how long an implied warranty lasts, so the above warranty term may not apply to you. This warranty does not apply to the followings 1. Products subjected to unauthorized repair, misuse, collision, neglect, mishandling, soaking, acci- dent, and unauthorized alteration. 2. Products subjected to improper use or whose labels or security tags have been torn off or altered. 3. Products whose warranty has expired. 4. Products damaged due to force majeure, such as fire, flood, lightning, etc. Warranty Claim Procedure 1. If failure or any problem occurs to your product after purchase, please contact a local agent for assistant, or you can always contact ZHIYUN's customer service through email at email@example.com or website at zhiyun-tech.com. 2. Your local agent or ZHIYUN’s customer service will guide you through the whole service proce- dure regarding any product issue or problem you have encountered. 3. ZHIYUN reserves the right to reexamine damaged or returned products. 30 zhiyun-tech.com Warranty Card Custom information Customer Name : Contact No : Address : Sales Information Sales Date : Prod. Serial No : Dealer Contact No : #1 Maintenance Record Service Date : Signature of Repairman : Cause of Problem : Service Result : □Solved □Unsolved □Refunded(Replaced) 31 zhiyun-tech.com Contact Card Search and follow “Zhiyun Tech” on Facebook, Instagram, Twitter, YouTube and Vimeo to connect with us. Tel: +86 400 900 6868 USA Hotline: +1 808-319-6137,9:00-18:00 GMT-7,Mon-Fri Europe Hotline: +49(0)61018132180,10:00-17:00 GMT+1,Mon-Fri Web: zhiyun-tech.com E-mail: firstname.lastname@example.org Address: 09 Huangtong Road, Tieshan Industrial Zone, Qixing District, Guilin, 541004, Guangxi, China Certificate of Quality This product is confirmed to meet quality standards and permitted for sale after strict inspection. QC Inspector: Please download the latest version from zhiyun-tech.com This document is subject to change. ZHIYUNTM is a trademark of ZHISHEN. Copyright © 2020 ZHISHEN. All rights reserved. 32 zhiyun-tech.com ZHIYUN-TECH.COM
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