FREE ENGLISH VTECH VG232 (01) PDF USER GUIDE

FREE ENGLISH VTECH VG232 (01) PDF USER MANUAL

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FREE ENGLISH VTECH VG232 (01) PDF OWNER MANUAL

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FREE ENGLISH VTECH VG232 (01) PDF REFERENCE MANUAL

FREE ENGLISH VTECH VG232 (01) PDF INSTRUCTION MANUAL

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VTECH VG232 (01) PDF SUMMARY:

When using telephone equipment, what basic safety precautions should be followed?

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury, including the following:

  • Read and understand all instructions.
  • Follow all warnings and instructions marked on the product.
  • Use only with UL listed Bluetooth devices.
  • Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
  • Do not install the telephone base at a height above 2 meters.

Is it safe to use the product near water?

Do not use this product near water such as near a bathtub, wash bowl, kitchen sink, laundry tub, or a swimming pool, or in a wet basement or shower.


Where should the telephone system be placed?

Avoid placing the telephone system in places with extreme temperature, direct sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids, and fumes.


What should be done to ensure ventilation?

Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa, or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.


What type of power source should be used?

This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.


What precautions should be taken with the power cord?

Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.


What should you never do with objects and liquids?

Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.


What should you do to reduce the risk of electric shock?

To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.


What should you not do with wall outlets and extension cords?

Do not overload wall outlets and extension cords.


Under what conditions should you unplug the product and refer servicing to an authorized service facility?

Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

  • When the power supply cord or plug is damaged or frayed.
  • If liquid has been spilled onto the product.
  • If the product has been exposed to rain or water.
  • If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.
  • If the product has been dropped and the telephone base and/or handset has been damaged.
  • If the product exhibits a distinct change in performance.

Is it safe to use a telephone during an electrical storm?

Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.


Is it safe to report a gas leak with the telephone?

Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.


When should you put the handset next to your ear?

Only put the handset of your telephone next to your ear when it is in normal talk mode.


How should the power adapter be oriented?

The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table, or cabinet outlet.


Where should the socket-outlet be installed?

For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.


What type of batteries should be used?

Use only the batteries indicated in this manual. There may be a risk of explosion if a wrong type of battery is used for the handset. Use only the supplied rechargeable batteries or replacement batteries (BT162342/BT262342) for the handset. Do not dispose of batteries in a fire. They may explode. Disposed of used batteries according to the instruction.


Under what conditions should the battery not be used?

Do not use the battery in the following conditions:

  • High or low extreme temperature during use, storage, or transportation.
  • Replacement of a battery with an incorrect type that can defeat a safeguard.
  • Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
  • Leaving a battery in an extremely high-temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
  • A battery subjected to extremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas.

What adapter should be used?

Use only the adapter included with this product. Incorrect adapter polarity or voltage can seriously damage the product.


Where is the applied nameplate located?

The applied nameplate is located at the bottom or near the product.


What kind of battery should be used and how to order a replacement?

Use only the battery provided or equivalent. To order a replacement, visit http://www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to phones.vtechcanada.com or call 1 (800) 267-7377.


How should the battery be disposed of?

Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions.


What should you not do with the battery?

Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.


What care should you exercise when handling batteries?

Exercise care in handling batteries in order not to create a short circuit with conductive materials.


How should the battery be charged?

Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.


What should pacemaker patients do when using wireless telephones?

Pacemaker patients:

  • Should keep wireless telephones at least six inches from the pacemaker.
  • Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
  • Should use the wireless telephone at the ear opposite the pacemaker.

What are the privacy limitations of cordless telephones?

The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.


What is required for the telephone base to work?

The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off, or if the electrical power is interrupted.


What can cause potential TV interference and how can it be minimized?

Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.


What care should be taken when handling rechargeable batteries?

Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.


How should nickel-metal hydride rechargeable batteries be disposed of?

Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.


How do you set the date and time?

When the handset prompts, follow the steps below to set the date and time:

  1. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.
  2. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press q or p to choose AM or PM.
  3. Press SELECT to save.

What if you want to skip setting the date and time?

To skip setting the date and time, press CANCEL. If you have skipped the prompt, you can set up again by pressing MENU. Scroll to Set date/time, and press SELECT. Then, follow the steps above.


How do you select the language used in screen displays?

You can select English, French, or Spanish to be used in all screen displays:

  1. Press MENU when the handset is not in use.
  2. Press q or p to scroll to Settings and then press SELECT.
  3. Press SELECT again to choose LCD language.
  4. Press q or p to choose English, Français or Español, and then press SELECT twice to save.

What do you do if you accidentally set the LCD language to Spanish or French?

If you accidentally set the LCD language to Spanish or French, press MENU and then enter *364# to change the handset LCD language back to English while the handset is not in use.


What does the IN USE light indicate on the telephone base?

  • Steady on in blue when a Bluetooth headset is paired and connected to the telephone base.
  • Steady on in purple when the telephone is in use, or when both telephone and connected Bluetooth headset are in use.
  • Flashes in red when there is an incoming call.
  • Flashes in purple and red alternately when pairing to a Bluetooth headset.
  • Flashes in purple and blue alternately when the connected Bluetooth headset is in use.

What are the functions of the X/DELETE button on the telephone base?

  • Delete the playing message.
  • Press twice to delete all old messages.

What are the functions of the /SKIP button on the telephone base?

Skip to the next message.


What are the functions of the /PLAY/STOP button on the telephone base?

  • Play messages.
  • Stop playing messages.

What are the functions of the /REPEAT button on the telephone base?

  • Repeat a message.
  • Press twice to play the previous message.

What are the functions of the VOL+/VOL- buttons on the telephone base?

  • Adjust the listening volume.
  • Adjust the telephone base ringer volume.

What are the functions of the /ANS ON button on the telephone base?

Turn on or off the answering system.


What are the functions of the /FIND HS button on the telephone base?

  • Page all system handsets.
  • Press and hold for 4 seconds to pair a Bluetooth headset after pressing or on the handset to get a dial tone.

What are the functions of the button on the handset?

  • Show the menu.
  • While in a menu, press to select an item, or save an entry or setting.

What are the functions of the / VOLUME button on the handset?

  • Review the directory when the phone is not in use.
  • Scroll up while in a menu, or in the directory, caller ID log or redial list.
  • Move the cursor to the right when entering numbers or names.
  • Increase the listening volume during a call or increase the message playback volume.

What are the functions of the CID / VOLUME button on the handset?

  • Review the caller ID log when the telephone is not in use.
  • Scroll down while in a menu, or in the directory, caller ID log or redial list.
  • Move the cursor to the left when entering numbers or names.
  • Decrease the listening volume during a call or decrease the message playback volume.

What are the functions of the button on the handset?

  • Hang up a call.
  • Return to the previous menu or exit completely without making changes.
  • Delete digits while predialing.
  • Silence the handset ringer temporarily while the phone is ringing.
  • Press and hold to erase the missed call indicator while the handset is not in use.

What are the functions of the QUIET button on the handset?

  • Press and hold to set and turn on the QUIET mode, or turn it off.
  • Show other dialing options when reviewing a caller ID log entry.

What are the functions of the INT button on the handset?

Press to initiate an intercom conversation or transfer a call.


What are the functions of the button on the handset?

  • When the telephone is ringing, press to mute the ringer temporarily.
  • Mute the microphone during a call.
  • Delete the displayed entry while reviewing the directory, caller ID log or redial list.
  • Delete digits or characters when entering numbers or names.

What are the functions of the button on the handset?

  • Review the redial list.
  • Press and hold to insert a dialing pause while dialing or entering numbers into the directory.

What are the functions of the button on the handset?

  • Make or answer a call.
  • Answer an incoming call when you receive a call waiting alert.

What are the functions of the button on the handset?

  • Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory.
  • Press and hold to set or dial your voicemail number.

What are the functions of the TONE button on the handset?

Switch to tone dialing temporarily during a call.


What are the functions of the button on the handset?

  • Make or answer a call using the handset speakerphone.
  • During a call, press to switch between the speakerphone and the handset earpiece.

What does the display show when the battery is low?

The battery icon flashes when the battery is low and needs charging.


What does the display show when the battery is charging?

The battery icon animates when the battery is charging.


What does the display show when the battery is fully charged?

The battery icon becomes solid when the battery is fully charged.


What does the display show when the handset ringer is turned off?

The handset ringer is turned off.


What does the display show when there are new voicemail messages?

There are new voicemail received from your telephone service provider.


What does the display show when reviewing a new entry in the caller ID log?

The entry you are reviewing is new in the caller ID log.


What does the display show when the answering system is turned on?

The answering system is turned on.


What does the display show when playing messages?

The message number currently playing and the total number of messages.


How do you use the handset menu?

  1. Press MENU when the phone is not in use.
  2. Press q or p until the screen displays the desired feature menu.
  3. Press SELECT.

Press CANCEL to return to the previous menu. Press and hold CANCEL to exit completely.


How do you make a call?

Press or , and then dial the telephone number.


How do you answer a call?

Press , or any dialing keys.


How do you end a call?

Press OFF or put the handset back in the telephone base or charger.


How do you use the speakerphone?

During a call, press on the handset to switch between speakerphone and handset earpiece.


How do you adjust the volume during a call?

During a call, press VOLUME pand VOLUME q to adjust the listening volume.


How do you use the mute function?

The mute function allows you to hear the other party but the other party cannot hear you.

  1. During a call, press MUTE. The handset displays Muted.
  2. Press MUTE again to resume the conversation. The handset displays Microphone on briefly.

How do you join a call in progress?

You can use up to two handsets at a time on an outside call.

  • When a handset is already on a call, press or on another handset to join the call.
  • To exit the call, press OFF on the handset or place it in the telephone base or charger. The call continues until all handsets hang up.

How do you handle call waiting?

When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call.

  • Press FLASH to put the current call on hold and take the new call.
  • Press FLASH at any time to switch back and forth between calls.

How do you find a handset?

Use this feature to find the system handset.

To start paging:

  • Press /FIND HS on the telephone base when not in use. All idle handsets ring and display ** Paging **.

To end paging:

  • Press /FIND HS at the telephone base. -OR-
  • Press , , OFF or any dialing keys on the handset. -OR-
  • Place the handset in the telephone base or charger.

Do not press and hold /FIND HS for more than 4 seconds. It may lead to handset deregistration.


What is the Bluetooth feature used for?

Your telephone system is enhanced with the Bluetooth feature. You can pair a Bluetooth headset to your telephone system and answer calls with your Bluetooth headset.


What should you do before pairing a Bluetooth headset?

Before you begin, make sure that your Bluetooth-enabled headset is not connected to any other Bluetooth device. If you have trouble pairing your Bluetooth headset to your telephone system, try turning off the Bluetooth feature of the nearby devices that your Bluetooth headset has previously paired.


What is the operating range of Bluetooth wireless technology?

Bluetooth wireless technology operates within a short range (a maximum of approximately 15 feet) from the telephone base. Keep the connected headset within this range.


How do you pair and connect a Bluetooth headset?

  1. Set your Bluetooth headset to pairing mode. Refer to your Bluetooth headset user’s manual to learn how.
  2. Press or on the handset.
  3. Press and hold /FIND HS on the telephone base for 4 seconds.
    • The telephone then enters pairing mode.
    • The IN USE light flashes in purple and red alternately.
    • To cancel pairing, press /FIND HS on the telephone base.
  4. When successfully paired and connected to the Bluetooth headset, the IN USE light becomes steady on in purple.
  5. Press OFF on the handset or place the handset in the telephone base or charger after pairing. The IN USE light becomes steady on in blue.

What does the IN USE light indicate about the Bluetooth headset connection status?

  • Pairing – while pairing to a Bluetooth headset, the IN USE light flashes in purple and red alternately.
  • Connected – when successfully paired and connected to a Bluetooth headset, the IN USE light becomes steady on in blue when the telephone is not in use.
  • When there is an incoming call, you hear a ringing tone on your Bluetooth headset and the IN USE light flashes in red. You can answer the incoming call with your Bluetooth headset.
  • Bluetooth headset in use – when the connected Bluetooth headset is in use, the IN USE light flashes in purple and blue alternately.
  • Both telephone and Bluetooth headset are in use – when both the telephone and the connected Bluetooth headset are in use, the IN USE light becomes steady on in purple.
  • No connection – the IN USE light turns off.

How do you remove a paired Bluetooth headset?

  1. Press or on the handset.
  2. Press and hold /FIND HS on the telephone base for 4 seconds. The paired Bluetooth headset will be removed.

What should you do if you fail to connect your Bluetooth headset?

If you fail to connect your Bluetooth headset to the telephone, re-try the pairing steps.


What happens when you pair another Bluetooth headset?

To pair another Bluetooth headset to the telephone, perform the pairing steps and the current paired headset will be replaced by the new Bluetooth headset.


What should you ensure while on a call using your Bluetooth headset?

While on a call using your Bluetooth headset, keep your headset closer to the telephone base (within 15 feet) and make sure that there are no physical obstacles such as large furniture or thick wall in between.


How many telephone numbers does each handset store in the redial list?

Each handset stores the last 10 telephone numbers dialed. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.


How do you review and dial a redial list entry?

  1. Press REDIAL when the handset is not in use.
  2. Press q, p or REDIAL repeatedly until the desired entry displays.
  3. Press or to dial.

How do you delete a redial list entry?

  1. Search for or review the redial list entries.
  2. When the desired redial entry displays, press DELETE.

How do you use the intercom features?

Use the intercom features for conversations between two handsets.

  1. Press INT on your handset when not in use. Use the dialing keys to enter a destination handset number if necessary.
  2. To answer the intercom call, press , , INT or any dialing key on the destination handset.
  3. To end the intercom call, press OFF or place the handset back in the telephone base or charger.

How do you answer an incoming call during an intercom call?

If you receive an incoming call during an intercom call, there is an alert tone.

  • To answer the outside call, press. The intercom call ends automatically.
  • To end the intercom call without answering the outside call, press OFF. The telephone continues to ring.

How do you transfer a call using the intercom feature?

While on an outside call, you can use the intercom feature to transfer the call from one handset to another.

  1. Press INT on your handset during a call. The current call is put on hold. Use the dialing keys to enter a destination handset number if necessary.
  2. To answer the intercom call on the destination handset, press , , INT or any dialing key on the destination handset. You can now have a private conversation before transferring the call.
  3. From this intercom call, you have the following options:
    • You can let the destination handset join you on the outside call in a three-way conversation. Press and hold INT on the originating handset.
    • You can transfer the call. Press OFF, or place your handset back in the telephone base or charger. The destination handset is then connected to the outside call.
    • You can press INT to switch between the outside call (Outside call displays) and the intercom call (Intercom displays).
    • The destination handset can end the intercom call by pressing OFF, or by placing the handset back in the telephone base or charger. The outside call continues with the original system handset.

How many entries can the directory store and what information can be stored?

The directory can store up to 50 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.


How do you add a directory entry?

  1. Enter the number when the phone is not in use. Press MENU, then go to Step 3. -OR-Press MENU when the phone is not in use, then press SELECT to choose Directory. Press SELECT again to choose Add contact.
  2. Use the dialing keys to enter the number. -OR-Copy a number from the redial list by pressing REDIAL and then press q, p or REDIAL repeatedly to select a number. Press SELECT to copy the number.
  3. Press SELECT to move on to enter the name.
  4. Use the dialing keys to enter the name. Additional key presses show other characters of that particular key.
  5. Press SELECT to save.

Press q or p to move the cursor to the left or right. Press and hold PAUSE to insert a dialing pause (for entering numbers only). Press 0 to add a space (for entering names only).


How do you review a directory entry?

Entries are sorted alphabetically.

  1. Press when the phone is not in use.
  2. Press q or p to browse through the directory, or use the dialing keys to start a name search.

How do you delete a directory entry?

  1. Search for or review the directory entries.
  2. When the desired entry displays, press DELETE.
  3. When the handset displays Delete contact?, press SELECT.

How do you edit a directory entry?

  1. Search for or review the directory entries.
  2. When the desired entry displays, press SELECT.
  3. Use the dialing keys to edit the number, then

How do you dial a directory entry?

  1. Search for or review the directory entries.
  2. When the desired entry appears, press or to dial.

How do you assign a speed dial entry?

  1. Press MENU when the handset is not in use.
  2. Press q or p to scroll to Directory, then press SELECT.
  3. Scroll to Speed dial, then press SELECT.
  4. Scroll to a desired speed dial location and then press SELECT.
  5. Scroll to a desired directory entry, then press SELECT to save.

How do you reassign a speed dial entry?

  1. Press MENU when the handset is not in use.
  2. Press q or p to scroll to Directory, then press SELECT.
  3. Scroll to Speed dial, then press SELECT.
  4. Scroll to a desired speed dial location and then press SELECT twice.
  5. Press SELECT again.
  6. Scroll to a desired directory entry, then press SELECT to save.

How do you dial a speed dial entry?

Press and hold a dialing key (0-9) to dial the number stored in the corresponding location.


How do you delete a speed dial entry?

  1. Press MENU when the handset is not in use.
  2. Press q or p to scroll to Directory, then press SELECT.
  3. Scroll to Speed dial, then press SELECT.
  4. Scroll to a desired speed dial location and then press DELETE.
  5. Press SELECT to confirm.

What information appears if you subscribe to caller ID service?

If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the telephone number has more than 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.


How do you review a caller ID log entry?

  1. Press CID when the phone is not in use.
  2. Press q or p to browse through the caller ID log.

What does the missed call indicator mean and how do you erase it?

When there are calls that have not been reviewed in the caller ID log, the handset displays XX missed calls. Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one. Press and hold CANCEL on the idle handset to erase the missed call indicator. All the entries are then considered old.


How do you dial a caller ID log entry?

  1. Search for or review the caller ID log entries.
  2. When the desired entry appears, press or to dial.

How do you save a caller ID log entry to the directory?

  1. Search for or review the caller ID log entries.
  2. When the desired caller ID log entry displays, press SELECT.
  3. Use the dialing keys to edit the number, if necessary. Then press SELECT.
  4. Use the dialing keys to edit the name, if necessary. Then press SELECT.

How do you delete the caller ID log entries?

  1. Search for or review the caller ID log entries.
  2. When the desired caller ID log entry displays

How do you delete all caller ID log entries?

  1. Press MENU when the phone is not in use.
  2. Press q or p to scroll to Caller ID log and then press SELECT.
  3. Scroll to Del all calls and then press SELECT twice.

How do you connect the telephone base and charger?

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you connect a DSL filter (not included) to the telephone wall jack.


What should I do if the telephone has been exposed to a source of humidity such as rain or water?

Unplug the telephone from the power outlet and contact the VTech customer service department.


What should I do if the product does not function normally when following the operating instructions?

Only adjust the controls indicated in the operating instructions. Incorrect adjustments to other controls could cause damage requiring extensive work by an authorized technician to restore normal operation.


What should I do if the product has been dropped and the base and/or handset has been damaged?

Contact the VTech customer service department.


What should I do if the product displays a distinct decrease in performance?

Contact the VTech customer service department.


When can a flammèche be provoked?

In certain circumstances, a flammèche could be provoked when the adapter is plugged into a power outlet, or when the handset is placed on the base. This is a common event associated with the closing of an electrical circuit.


Where should I place the handset when in conversation?

Only place the handset of the telephone near the ear when in conversation mode.


What should I do with old batteries?

Dispose of used batteries according to the manufacturer’s instructions.


What conditions should I avoid when using the battery?

Avoid using the battery in the following conditions:

  • Exposure to extremely low or high temperatures during use, storage, or transport.
  • Replacement with an incorrect battery type, which could compromise safety.
  • Disposal in fire or a hot oven, or mechanical crushing or cutting of a battery, which could cause an explosion.
  • Maintaining a battery in a very high-temperature environment, which could cause an explosion or leakage of flammable liquid or gas.
  • Subjection to extremely low air pressure, which could cause an explosion or leakage of flammable liquid or gas.

What should I do before cleaning the device?

Unplug the device before cleaning. Use a soft, damp cloth.


What does the WTR recommend to doctors about stimulateurs cardiaques?

  • Keep the wireless phone at least six inches away from the pacemaker.
  • Do not place the wireless phone directly on the pacemaker, such as in a shirt pocket, when it is turned on.
  • Use the wireless phone by holding it to the ear on the opposite side of the pacemaker.

What should I do to reduce or prevent interferences to TVs?

To reduce or prevent such interference, do not place the telephone base near or on a TV or VCR. If there is interference, move the telephone away from the TV or VCR to potentially reduce it.


What should I do if this equipment is malfunctioning?

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Replacements for this telephone equipment can only be made by the manufacturer or its authorized agents. Follow the instructions outlined under the limited warranty for replacement procedures.


What should I do if the telephone service provider needs to temporarily discontinue your telephone service?

The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem, and the telephone service provider is required to inform you of your right to file a complaint with the FCC.


What should I do if storing or testing emergency numbers?

  • Remain on the line and briefly explain the reason for the call before hanging up.
  • Perform such activities during off-peak hours, such as early morning or late evening.

How do I activate the CEC battery charging testing mode?

  1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding.

  2. While pressing and holding /FIND HS, plug the telephone base power adapter back into the power outlet.

  3. After about 20 seconds, when the IN USE light starts to flash, release /FIND HS and then press it again within 2 seconds. You will hear a confirmation tone. When the phone successfully enters the CEC battery charging testing mode, the IN USE light turns off, and all handsets display “To register HS…” and “…see manual” alternately.

    If the phone fails to enter this mode, repeat steps 1 through 3.


How do I deactivate the CEC battery charging testing mode?

  1. Unplug the telephone base power adapter from the power outlet and then plug it back in. The telephone base will power up as normal.
  2. Place the handset in the telephone base to register it back. It displays “Registering…”. The handset will show “Registered” and you will hear a beep when the registration process is complete. The registration process takes about 60 seconds.

How do you get warranty service in the United States of America?

Visit http://www.vtechphones.com or call 1 (800) 595-9511 for instructions regarding where to return the Product.


How do you get warranty service in Canada?

Go to phones.vtechcanada.com or dial 1 (800) 267-7377.


What should I do before calling for service?

Please review the user’s manual – a check of the Product’s controls and features may save you a service call.


What must you return with the Product to get warranty service?

  1. Return the entire original package and contents, including the Product, to the VTech service location along with a description of the malfunction or difficulty.
  2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt.
  3. Provide your name, complete and correct mailing address, and telephone number.

How do I protect my phone?

Protect your phone from the following:

  • Avoid installing the telephone system in places subject to extreme temperature, direct sunlight, or in close proximity to other electrical or electronic devices.

How do I set the key tone?

  1. Press MENU when the handset is not in use.
  2. Press q or p to scroll to Settings, and then press SELECT.
  3. Scroll to choose Key tone, then press SELECT.
  4. Scroll to choose On or Off, then press SELECT.

How do I set the ringer tone?

  1. Press MENU when the handset is not in use.
  2. Press q or p to scroll to Ringers, and then press SELECT.
  3. Scroll to Ringer tone, then press SELECT.
  4. Scroll to sample each ringer tone, then press SELECT to save.

What happens if I turn off the ringer volume?

If you turn off the ringer volume, you will not hear ringer tone samples.


How do I adjust the ringer volume?

  1. Press MENU when the handset is not in use.
  2. Press q or p to scroll to Ringers, and then press SELECT.
  3. Press SELECT again to choose Ringer volume.
  4. Scroll to choose a volume level. A sample of each ringer volume plays as you scroll through the choices.
  5. Press SELECT to save.

What happens if I turn off the volume?

  • If you turn off the volume, the handset will be silenced and displays Ringer off.
  • When the ringer volume is set to Off, the handset still rings when you press /FIND HS at the telephone base.

How do I silence the handset ringer temporarily?

  • Press MUTE or OFF. The handset displays Ringer muted.

How do I turn on the quiet mode?

  1. Press and hold QUIET # on the handset when it is not in use.
  2. Use the dialing keys (0-9) to enter the duration, and then press SELECT to save.

How do I turn off the quiet mode?

  • To turn off the quiet mode, press and hold QUIET # on the handset when it is not in use.

How do I retrieve messages using the built-in answering system?

  • Press on the telephone base; or
  • Press MENU on the handset, and then select Play messages; or
  • Access remotely with an access code.

How do I retrieve messages using the voicemail from telephone service?

Press on the dialpad, and enter an access number from your telephone service provider; – OR – Press and hold to dial if you have saved the access number.


How do I turn the answering system on or off?

Press /ANS ON on the base to turn the answering system on or off. – OR –

  1. Press MENU when the handset is not in use.
  2. Press q or p to choose Answering sys and then press SELECT.
  3. Scroll to choose Answer on/off and then press SELECT.
  4. Scroll to choose On or Off, then press SELECT to save.

How do I record a new outgoing announcement?

The announcement can be up to 90 seconds in length.

  1. Press MENU when the handset is not in use.
  2. Press q or p to choose Answering sys and then press SELECT.
  3. Press SELECT to choose Announcement.
  4. The screen displays Play Del Rec and it announces, “To play, press 2. To record, press 7.” Press 7 to record.
  5. The handset announces, “Record after the tone. Press 5 when you are done.” and it displays Recording… Stop.
  6. After the tone, speak towards the handset microphone.
  7. Press 5 when finished. The handset plays back the recorded announcement. Press 5 or OFF to stop the playback at any time. To listen to the recorded announcement again, wait after playback has completed, then press 2.

How do I play my announcement?

  1. Press MENU when the handset is not in use.
  2. Press q or p to choose Answering sys and then press SELECT.
  3. Press SELECT to choose Announcement.
  4. The screen displays Play Del Rec and it announces, “To play, press 2. To record, press 7.” Press 2 to play the current announcement.

What are the options during playback?

  1. Press VOLUME q or VOLUME p to adjust the listening volume.
  2. Press 5 or OFF to stop at any time.

How do I delete my announcement?

  1. Press MENU when the handset is not in use.
  2. Press q or p to choose Answering sys and then press SELECT.
  3. Press SELECT to choose Announcement.
  4. The screen displays Play Del Rec and it announces, “To play, press 2. To record, press 7.” Press 3 to delete your recorded announcement. The handset displays Annc deleted and answers calls with the default announcement.

How do I set the number of rings?

You can set the answering system to answer an incoming call after two, three, four, five, or six rings, or select toll saver. If you choose toll saver, the answering system answers a call after two rings when you have new messages, or after four rings when you have no new messages.

  1. Press MENU when the handset is not in use.
  2. Press q or p to choose Answering sys and then press SELECT.
  3. Scroll to choose Ans sys setup and then press SELECT.
  4. Scroll to choose # of rings and then press SELECT.
  5. Scroll to choose from 2, 3, 4, 5, 6, or Toll saver, then press SELECT to save.

How do I turn on or off the message alert tone?

When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. The tone stops when all new messages have been reviewed.

  1. Press MENU when the handset is not in use.
  2. Press q or p to choose Answering sys and then press SELECT.
  3. Scroll to choose Ans sys setup and press SELECT.
  4. Scroll to choose Msg alert tone and press SELECT.
  5. Scroll to choose On or Off, then press SELECT to save.

How do I playback messages at the telephone base?

You can listen to messages at the telephone base or on a cordless handset. When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. After the last message, you hear, “End of messages.” Make sure you set the date and time correctly.


What are the options during playback?

  • Press VOL – or VOL + to adjust the listening volume.
  • Press /SKIP to skip to the next message.
  • Press /REPEAT to repeat the playing message. Press /REPEAT twice to listen to the previous message.
  • Press X/DELETE to delete the playing message. The telephone base advances to the next message.
  • Press /PLAY/STOP to stop the playback.

How do I listen to messages with the handset?

  1. Press MENU when the handset is not in use. The handset displays Play messages.
  2. Press SELECT. If you have either new or old messages, the messages play automatically.
    • The system announces the number of messages and then begins playback. The message sequence is shown on the handset’s screen.
  3. Press OFF to stop the playback.

What are the options during playback?

  • Press VOLUME q or VOLUME p to adjust the listening volume.
  • Press 6 to skip to the next message.
  • Press 4 to repeat the playing message. Press 4 twice to listen to the previous message.
  • Press 3 to delete the playing message. The telephone base advances to the next message.
  • Press OFF to stop the playback.

How do I delete all messages using the base?

  1. Press X/DELETE when the telephone is not in use. The telephone announces – To delete all old messages, press DELETE again.
  2. Press X/DELETE again. All previously reviewed messages are erased, and the telephone announces – All old messages deleted.

How do I delete all messages using the handset?

  1. Press MENU when the handset is not in use.
  2. Press q or p to choose Answering sys and then press SELECT.
  3. Scroll to choose Delete all old and then press SELECT.
  4. Press SELECT to confirm. The handset displays Deleting… and then No old messages. It returns to the previous menu, and you hear a confirmation tone.

How do I access remotely?

  1. Dial your telephone number from any touch-tone telephone.
  2. Once the system plays your announcement, enter the two-digit remote access code (19 is the default code).
    • The system automatically announces the number of new or old messages (if any) and then begins to play them.

What remote commands can I enter?

  • 1 – Play all messages.
  • 2 – Play only new messages.
  • 3 – Delete the current message (during playback).
  • 33 – Delete all old messages.
  • 4 – Repeat the current message (during playback).
  • 5 – Stop.
  • *5 – Hear a list of remote commands.
  • 6 – Skip to the next message (during playback).
  • *7 – Record a new announcement.
  • 8 – End the call.
  • 0 – Turn the answering system on or off.

How do I change the remote access code?

  1. Press MENU when the handset is not in use.
  2. Press q or p to choose Answering sys and press SELECT.
  3. Scroll to choose Ans sys setup and press SELECT.
  4. Scroll to choose Remote code and press SELECT.
  5. Use the dialing keys to enter a two-digit number. -OR- Scroll to a desired two-digit number.
  6. Press SELECT to confirm.

What do I do for call intercept while using the answering system?

When a caller is leaving a message on your answering system, you can stop recording and talk to the caller by pressing on the handset.


How do I record a memo?

Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Playback and delete them in the same way as incoming messages.

  1. Press MENU when the handset is not in use.
  2. Press q or p to choose Answering sys and then press SELECT.
  3. Scroll to choose Record memo and then press SELECT. The handset displays Recording… Stop and announces, “Record after the tone. Press 5 when you are done.”
  4. Speak towards the handset microphone. Press 5 or OFF when you finish recording. The handset announces “Recorded.”

How do I turn on or off the call screening?

Use this feature to choose whether incoming messages can be heard over the telephone base when they are being recorded. If you turn call screening on, you hear the incoming message.

  1. Press MENU when the handset is not in use.
  2. Press q or p to choose Answering sys and then press SELECT.
  3. Scroll to choose Ans sys setup and press SELECT.
  4. Press SELECT again to choose Call screening.
  5. Scroll to choose On or Off, then press SELECT to save.

How do I screen a call with the answering system at the cordless handset?

If the answering system is on and a call is being answered by the answering system, the handset shows To screen call and press [SELECT] alternately. Press SELECT to screen the call on your handset. The handset shows Screening…


What is the option while a message is being recorded?

  • Press VOLUME q or VOLUME p on the handset to adjust the call screening volume.

How do I screen calls at the base?

If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.


What is the option while a message is being recorded?

  • Press VOL – or VOL + on the telephone base to adjust the call screening volume.
  • Press /PLAY/STOP to temporarily turn on the screening if the call screening is set to off.

How do I retrieve voicemail?

If you subscribe to a voicemail service offered by your telephone service provider, the handset displays and New voicemail when you receive a voicemail. To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.


How do I set the voicemail number?

  1. Press MENU when the handset is not in use.
  2. Press q or p to scroll to Settings and then press SELECT.
  3. Scroll to choose Voicemail #, then press SELECT.
  4. Use the dialing keys to enter the voicemail number (up to 30 digits), then press SELECT.

How do I clear the new voicemail indicators?

  1. Press MENU when the phone is not in use.
  2. Press q or p to scroll to Settings and then press SELECT.
  3. Scroll to Clr voicemail and then press SELECT twice.

How do I take care of my telephone?

  • Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
  • Do not use the handset outdoors in the rain or handle it with wet hands. Do not install the telephone base near a sink, bathtub, or shower.
  • For your own safety, take caution when using electrical appliances during storms.

How do I clean my telephone?

Clean it only with a dry, non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.

CLICK HERE TO DOWNLOAD VTECH VG232 (01) PDF MANUAL


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