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How do I install the battery in the VTECH BM2500 parent unit?
Step 1. Slide and lift to open the battery compartment cover.
Step 2. Plug the battery connector securely into the socket.
Step 3. Align the battery compartment cover flat against the battery compartment, then place down and slide it towards the center of the parent unit until it clicks into place.
What should I do if I want to monitor my baby for a long time with the VTECH BM2500 parent unit?
The operating time for using the rechargeable battery is short. If you want to monitor your baby for a long time, we recommend you connect the parent unit to AC power.
What should I do if the VTECH BM2500 parent unit will not be used for a long time?
Disconnect and remove the battery to prevent possible leakage.
How do I install the VTECH BM2500 baby unit by connecting it to AC power?
Install the baby unit as shown below. Bundle the power adapter cord neatly with a twist tie. The baby unit turns on when it is powered up.
What precautions should be taken when installing the VTECH BM2500 baby unit power adapter?
Use only the baby unit power adapters supplied with this product. The baby unit power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. Make sure the baby units and the power adapter cords are out of reach of children.
How do I prepare the VTECH BM2500 baby unit for wall mounting?
The baby unit is ready for tabletop use. If you want to mount it on a wall, use the provided wall mount. Make sure to test the reception and the baby unit position before completing the wall mounting installation. Check for reception strength and camera angle before drilling the holes.
Step 1. Adjust the baby unit angle.
Step 2. Use a pencil to mark two holes in parallel. Make sure they are the same distance apart as the wall mount at the bottom of the baby unit.
Step 3. Drill two holes in the wall (7/32″ drill bit). If you drill the holes into a stud, insert the screws into the holes. Tighten the screws until only 1/4 inch of the screws are exposed.
Step 4. Align the holes on the wall mount with the screws on the wall. Slide the wall mount down until it locks into place.
How do I install the VTECH BM2500 parent unit?
Install the parent unit as shown below. Battery inside the parent unit will be charged when connected to power supply. Bundle the power adapter cord neatly with a twist tie.
What are the important notes regarding the VTECH BM2500 parent unit power adapter?
Use only the parent unit power adapter supplied with this product. The parent unit power adapter is intended for a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. Make sure the parent unit and the power adapter cord are out of reach of children.
How long does it take to fully charge the VTECH BM2500 parent unit battery?
The parent unit battery is fully charged after 12 hours of continuous charging.
How long should I charge the VTECH BM2500 parent unit battery if it is low?
When the parent unit is operating in battery mode and the battery is low, you need to charge the parent unit without interruption for at least 30 minutes to give the parent unit enough charge to use for a short time. About 30 minutes is recommended.
What does the VTECH BM2500 battery status indicate when the battery icon is off and the screen displays a flashing light?
This indicates that no battery is installed but operates using AC power, or the battery has been installed incorrectly. The action to take is to Install the parent unit battery and Charge without interruption (at least 30 minutes).
What does the VTECH BM2500 battery status indicate when the screen displays a flashing light?
This indicates the battery has very little charge and may be used for only a short time. The action to take is to Charge without interruption (about 30 minutes).
What does the VTECH BM2500 battery status indicate when the battery icon becomes solid?
This indicates the battery is fully charged. The action to take is to To keep the battery charged, connect it to AC power when not in use.
What should I do if I charge the VTECH BM2500 battery pack initially or if it is not used for a long period of time?
Charge it for 12 hours continuously. It takes longer to charge the battery when the parent unit is turned on. To shorten the charging time, turn the parent unit off.
How do I turn the VTECH BM2500 baby unit on or off?
Press to turn on the baby unit. The POWER light turns on.
Press and hold again to turn off the baby unit. The POWER light turns off.
How do I turn the VTECH BM2500 parent unit on or off?
Press and hold to turn on the parent unit. The screen turns on.
Press and hold again to turn off the parent unit. The screen turns off.
How can I turn the VTECH BM2500 parent unit screen on or off without powering off the parent unit?
Press on the parent unit at any time. You can still hear sound from the baby unit.
How do I adjust the speaker volume for the VTECH BM2500 baby unit?
Press ▲/VOL+ or ▼/VOL- on the baby unit at any time.
How do I adjust the speaker volume for the VTECH BM2500 parent unit?
You can adjust the speaker volume from Volume 1 to Volume 5, or turn it off. Changing the speaker volume also changes the lullaby playback volume. Press ▲/VOL+ or ▼/VOL- on the parent unit when it is not in use. When the speaker volume is set to off, the screen displays.
How can I select the camera on the VTECH BM2500 parent unit?
You can select the screen to view images from a particular baby unit, or view all baby units. If you select All to view the images, the screen switches to view another baby unit automatically after some time. The switching is in chronological order: to .
Step 1. Press MENU/SELECT when the parent unit is not in use.
Step 2. Press or to scroll to .
Step 3. Press or to select the desired baby unit (1 to 4), or to view all).
Step 4. Press MENU/SELECT to confirm your selection.
How can I zoom in or out while viewing an image from a VTECH BM2500 baby unit?
You can zoom in or out while viewing image from baby unit.
Step 1. Press MENU/SELECT when the parent unit is not in use.
Step 2. Press or to scroll to .
Step 3. Press or to select to zoom in, or to zoom out.
Step 4. Press MENU/SELECT to confirm your selection.
OR
Press to zoom in.
Press to zoom out.
How do I adjust the LCD brightness of the VTECH BM2500 parent unit?
You can adjust the brightness of the parent unit screen from Level 1 to Level 5. The LCD brightness is preset to Level 3.
Step 1. Press MENU/SELECT when the parent unit is not in use.
Step 2. Press or to scroll to .
Step 3. Press or to adjust the brightness.
Step 4. Press MENU/SELECT to confirm your selection.
How do I change the sound sensitivity level of the VTECH BM2500 baby units using the parent unit?
You can use the parent unit to change the sound sensitivity level of the baby units from Level 1 to Level 5. The higher the sound sensitive is set, the more sensitive the baby unit is in detecting sounds for transmitting to the parent unit.
Step 1. Press MENU/SELECT when the parent unit is not in use.
Step 2. Press or to scroll to .
Step 3. Press or to adjust the sensitivity level.
Step 4. Press MENU/SELECT to confirm your selection.
How do I turn the sound activation on or off on the VTECH BM2500 parent unit?
When the parent unit screen is turned off manually, you can set the screen to be turned on automatically whenever there are sounds detected from the baby units. The parent unit screen will turn off automatically when no sounds are detected from the baby units within 20 seconds.
Step 1. Press MENU/SELECT when the parent unit is not in use.
Step 2. Press or to scroll to .
Step 3. Press or to select to turn on, or to turn off sound activation.
Step 4. Press MENU/SELECT to confirm your selection.
You hear a beep when the screen turns on or off due to sound activation.
How do I control lullabies on the VTECH BM2500 parent unit?
There are 5 lullabies to choose from, and the chosen lullaby plays repeatedly for approximately 20 minutes. You can choose a lullaby to play to comfort your baby.
Step 1. Press MENU/SELECT when the parent unit is not in use.
Step 2. Press or to scroll to .
Step 3. Press or to choose the desired lullaby to play (1 to 5), to play all, or to stop playing lullaby.
Step 4. Press MENU/SELECT to confirm your selection.
If you select to play all, lullabies will be played in the sequence from 1 to 5 and in cyclic.
How do I control lullabies on the VTECH BM2500 baby unit?
There are 5 lullabies to choose from, and the chosen lullaby plays repeatedly for approximately 20 minutes.
To play lullaby: Press to play lullabies.
To stop playing lullaby: Press again to stop playing lullaby.
To skip to the next lullaby: Press to skip to the next lullaby.
Lullaby playback is paused when the parent unit is talking to the baby unit. Lullaby playback resumes when the parent unit finishes using the TALK feature.
How do I change the temperature format on the VTECH BM2500 parent unit?
You can set the temperature format to be displayed on the parent unit.
Step 1. Press MENU/SELECT when the parent unit is not in use.
Step 2. Press or to scroll to .
Step 3. Press or to choose °C or °F.
Step 4. Press MENU/SELECT to confirm your selection.
How do I use the Talk function on the VTECH BM2500 parent unit?
You can use the TALK function of the parent unit to talk and comfort your baby.
Press and hold TALK when the parent unit is viewing particular baby unit. Speak towards the microphone on the parent unit. Your voice is broadcast to the baby unit.
If the speaker volume of the parent unit is set to OFF, it will be reset to the default volume after you press and hold TALK.
Lullaby playback is paused when the parent unit is talking to the baby unit. Lullaby playback resumes when the parent unit finishes using the TALK feature.
How does the Night Vision feature work on the VTECH BM2500 baby unit?
The baby unit has infrared LEDs that allow you to see your baby clearly at night or in a dark room. When the baby unit detects low light levels, the infrared LEDs are switched on automatically. When the infrared LEDs are on, the image is in black and white. This is normal due to external light sources.
How can I reset the VTECH BM2500 settings to default values?
Step 1. Press and hold MENU/SELECT when the parent unit is not in use.
Step 2. Continue to hold MENU/SELECT and press consecutively for three times.
Step 3. Release MENU/SELECT and press MENU/SELECT again within one second.
System settings are reset to default.
What is the operating range for the VTECH BM2500 video and audio monitor?
The operating range of the video and audio monitor is up to 300 metres outdoors or 50 metres indoors. The actual operating range may vary depending on the environmental conditions and other interferences such as walls, doors and other obstructions.
What should I do about audio settings if the VTECH BM2500 baby unit may not detect sounds?
The baby unit may not detect sounds when the sensitivity level is set below a certain level. You may need to increase the sensitivity level. You may need to turn the speaker volume louder on the parent unit to hear the sounds transmitted from the baby unit.
How do I test the VTECH BM2500 video and audio monitor before initial use?
Place the parent unit and the baby unit in the same room to test the product. Make sure the baby unit is at least 1 metre away from the parent unit.
Step 1. Press on the baby unit. The POWER light turns on.
Step 2. Press and hold on the baby unit. The POWER light turns off.
Step 3. Press and hold to turn on the parent unit. The screen turns on.
Step 4. Press and hold again to turn off the parent unit. The screen turns off.
If both units are not connected, the parent unit displays while searching for a baby unit. If no baby unit is found after a while, it displays .
What do I need to do to prepare the VTECH BM2500 parent unit for portable use?
A sling is not included; you may need to buy a sling for portable usage.
Step 1. Make sure battery is installed and charged. Unplug the power adaptor.
Step 2. Pinch the end of the sling and insert it into the slot on the top of the parent unit.
Step 3. Insert the one end of the sling into the other end of the sling, and fasten it.
How do I troubleshoot if the VTECH BM2500 video and audio monitor does not work at all?
Make sure the baby unit and the parent units are installed correctly.
Make sure the parent unit battery pack is installed and charged correctly. For optimum daily performance, charge the parent unit when it is not in use.
Make sure the power adapters are securely plugged into the power outlet.
Make sure the power adapter cords are plugged firmly into the baby unit and parent unit.
Make sure the baby unit and the parent unit are turned on.
The parent unit may be too far away from the baby unit. Move the parent unit closer to the baby unit (but not less than 1 metre).
Unplug the electrical power to the baby unit and parent unit. Wait for approximately 15 seconds, then plug it back in. Turn on the baby unit and the parent unit. Allow up to one minute for the baby unit and the parent unit to synchronize.
Charge the battery in the parent unit for up to 12 hours. If the battery is completely depleted, it may take up to 30 minutes to charge the parent unit before it can be used for a very short time.
Remove and install the battery again. If that still does not work, it may be necessary to purchase a new battery.
Large obstructions may impact the reception. Try to relocate the baby unit, away from large obstructions such as walls and doors.
Other electronic products may cause interference with your video and audio monitor. Try installing your video and audio monitor as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones.
What should I check if the VTECH BM2500 video and audio monitor produces high-pitched noise?
The parent unit may be too close to the baby unit or another parent unit. Make sure the parent units and the baby unit are at least 1 metre away from one another.
You may be too close to the baby unit or another parent unit when you press and hold TALK. Make sure the parent units and the baby unit are at least 1 metre away from one another.
You may have set the sensitivity level too high. You may need to adjust the sensitivity level to a lower level.
What should I check if my VTECH BM2500 parent unit plays any sounds from the baby unit and I think it is too noisy?
You may have set the sensitivity level to the highest level (LEVEL 5). If you do so, the baby unit will transmit any sounds detected to the parent units. You may need to adjust the sensitivity level to a lower level.
You may need to adjust the speaker volume on the parent unit.
What should I check if my VTECH BM2500 parent unit does not play any sound when there is noise from the baby unit?
Make sure the parent unit is powered up by connecting it to AC power or to the rechargeable battery pack provided.
Make sure the power adapter and the parent unit are plugged in correctly and securely.
Make sure the parent unit is turned on and the speaker volume is not set to VOLUME OFF.
The parent unit may be too far away from the baby unit. Move the parent unit closer to the baby unit (but not less than 1 metre).
If the parent unit is powered by the provided battery pack, make sure there is sufficient charge. Charge the battery in the parent unit for up to 12 hours.
You may have set the sensitivity level to a very low level. If you do so, the baby unit will not detect sounds that is too soft or light. You may need to adjust the sensitivity level to a higher level.
Large obstructions may impact the reception. Try to relocate the baby unit, away from large obstructions such as walls and doors.
Remove and install the battery again. Turn on the baby unit and the parent unit. Allow up to one minute for the parent unit and the baby unit to synchronize.
Other electronic products may cause interference with your video and audio monitor. Try installing your video and audio monitor as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones.
What should I check if the light and LOW BATTERY flash on the VTECH BM2500 parent unit?
Charge the battery in the parent unit for up to 12 hours.
Completely remove and install the battery again and use it until fully depleted, then recharge the battery in the parent unit for up to 12 hours.
If the above measures do not correct the problem, replace the battery.
What should I check if the battery does not charge in the VTECH BM2500 parent unit or the parent unit battery does not accept charge?
Make sure the battery is installed in the parent unit battery compartment correctly. The light on the parent unit should be on.
Completely remove and install the battery again, then charge for up to 12 hours.
If light on the parent unit is not on, refer to The light on the parent unit is off below.
If the battery is completely depleted, it may take up to 30 minutes to charge the parent unit before it can be used for a very short time.
Purchase a new battery. Refer to Parent unit battery installation and Parent unit battery charging.
What should I check if the light on the VTECH BM2500 parent unit is off?
Make sure the parent unit battery is installed and charged correctly.
Make sure the power adapter and the parent unit are plugged in correctly and securely.
Unplug the parent unit power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the baby unit and parent unit to reset.
What should I do if the VTECH BM2500 parent unit beeps and is not performing normally?
Make sure the baby unit is turned on.
Move the parent unit closer to the baby unit (but not less than 1 metre). The parent unit may be out of range.
If the parent unit is powered by the provided battery pack, it may not have enough charge for the parent unit to perform normally. Charge the battery in the parent unit for up to 12 hours.
Reset the parent units and the baby unit by turning them off and unplugging the electrical power to the parent units and the baby unit. Wait for 15 seconds and plug them back in again. Turn on the parent units and the baby unit. Allow up to one minute for the parent unit and the baby unit to synchronize.
Other electronic products such as HAM radios and DECT cordless phones can cause interference with your video and audio monitor. Try installing your video and audio monitor as far away as possible from these types of electronic devices.
What should I do if the link between the VTECH BM2500 baby unit and the parent unit is lost every now and then, causing sound interruptions?
Move the parent unit closer to the baby unit (but not less than 1 metre). The parent unit may be out of range.
Reset the baby unit by unplugging the electrical power to the baby unit. Wait for 15 seconds and plug it back in again. Turn on the baby unit and the parent unit. Allow up to one minute for the parent unit and the baby unit to synchronize.
What is the common cure for electronic equipment if the VTECH BM2500 video and audio monitor is not responding normally?
If the video and audio monitor is not responding normally, try the following (in the order listed):
1. Disconnect the power to the baby unit and the parent units.
2. Remove the battery packs in the parent units and then install again.
3. Wait a few minutes before connecting power back to the baby unit and the parent units.
4. The baby unit and the parent units should turn on when they are powered up.
5. Wait for the parent units to synchronize with the baby unit. Allow up to one minute for this to take place.
What should I do to take care of my VTECH BM2500 video and audio monitor?
Your video and audio monitor contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment: Place the baby unit and parent unit down gently. Save the original packing materials to protect your video and audio monitor if you ever need to ship it.
Avoid water: Your video and audio monitor can be damaged if it gets wet. Do not use the parent unit and/or baby unit outdoors in the rain, or handle it with wet hands. Do not install the video and audio monitor near a sink, bathtub or shower.
Electrical storms: Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.
Cleaning your video and audio monitor: Your video and audio monitor has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the baby unit and/or parent units should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORDS FROM THE WALL. Then pull the units out by the unplugged cords.
What are the VTECH BM2500 baby unit power adapter input and output specifications?
Input: 100-240V AC 150mA 50/60Hz
Output: 6V DC 600mA
What are the VTECH BM2500 parent unit power adapter input and output specifications?
Input: 100-240V AC 150mA 50/60Hz
Output: 6V DC 600mA
What are the general power requirements for the VTECH BM2500 parent unit?
Parent unit: 3.6 V Ni-MH battery
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