VOLKSWAGEN PASSAT 2020 (01) PDF Document

When the ignition is switched on in the VOLKSWAGEN PASSAT 2020, you can display trip computer information and control a variety of vehicle functions using the multi-function steering wheel.

To start the engine from outside the VOLKSWAGEN PASSAT 2020 with the Remote Start button on the key fob, press the Lock button, then the Remote Start button twice. Pressing three times will cancel operation.

After inflating tires to the correct pressure in the VOLKSWAGEN PASSAT 2020, turn the ignition on and press the SET button inside the glove box for at least two seconds to reset the TPMS.

Pull the trunk lid release in the VOLKSWAGEN PASSAT 2020 to unlock and open the trunk lid.

The steering wheel left side controls on the VOLKSWAGEN PASSAT 2020 are for operating the Cruise Control system and increasing or decreasing volume settings for radio, Navigation system notifications or phone calls.

To activate Volkswagen Voice Control on the VOLKSWAGEN PASSAT 2020, press the Voice Control Button on the steering wheel right side controls briefly. To activate third party voice control with a compatible connected smartphone, press and hold the Voice Control Button.

The Phone Button on the steering wheel right side controls of the VOLKSWAGEN PASSAT 2020 displays the Phone main menu or can be used to accept or end phone calls.

The OK Button on the steering wheel right side controls of the VOLKSWAGEN PASSAT 2020 is used to select settings for features in the instrument cluster display.

Use the Horizontal Menu Buttons on the steering wheel right side controls of the VOLKSWAGEN PASSAT 2020 to navigate through the instrument cluster main menus.

Push the Vertical Arrow Buttons on the steering wheel right side controls of the VOLKSWAGEN PASSAT 2020 to navigate inside a specific menu.

Push the Horizontal Arrow Buttons on the steering wheel right side controls of the VOLKSWAGEN PASSAT 2020 to change radio stations, scroll through radio presets or select the next or previous media track.

The steps for pairing a compatible phone via Bluetooth on the VOLKSWAGEN PASSAT 2020 are:

1. Be sure to check your phone’s compatibility.

2. With ignition on and vehicle in Park, turn the Infotainment system on. Your vehicle’s Bluetooth system will be in “discovery” mode.

3. From the Bluetooth menu on your phone, search for new devices and select VW BT XXXX (last four digits of VIN).

4. A connection request will appear on the Infotainment display.

5. Make sure the same PIN is displayed on the touchscreen and press Yes on the touchscreen, then press Pair on your phone.

When two active phones are connected simultaneously on the VOLKSWAGEN PASSAT 2020, both devices can receive incoming calls. However, only the primary phone’s contact list will be available through the Infotainment system. To switch between phones, press the Swapping icon on the Infotainment screen. This feature is not available when the phone is connected to Apple CarPlay and Android Auto.

To set up Bluetooth Audio Streaming on the VOLKSWAGEN PASSAT 2020:

1. First, pair your compatible Bluetooth-equipped phone or audio player (Refer to Pairing a Compatible Phone steps 1-5 above).

2. Press the MEDIA Infotainment button.

3. Tap Source on the touchscreen and select BT audio.

4. To browse through your music, select Play, Pause, Previous or Next on the touchscreen. Browsing capability is available only with an iPhone Bluetooth connection.

To stream music from a secondary paired device, select MEDIA. Choose BT audio as the source and then select the secondary device.

To use the Automatic Climate Control feature in the VOLKSWAGEN PASSAT 2020:

1. Press the AUTO button to reach a selected temperature automatically. The system will control fan speed and direction.

2. Adjust the driver’s temperature dial to your preferred setting.

3. Press the SYNC button to synchronize the temperatures between the zones. If there is a large temperature difference between the two zones, it may hamper the system’s ability to quickly cool the interior.

4. In extreme heat, press the MAX A/C button. When a comfortable temperature has been reached, press the AUTO button.

To use the Defrost/Defog function in the VOLKSWAGEN PASSAT 2020:

1. Press the Defrost button. It is recommended to turn the temperature setting to HI for quickest defrost/defogging.

2. The A/C function comes on automatically and it is recommended to leave A/C on to dry the air.

3. When the windshield is clear, press the AUTO button.

4. Switch on outside mirror heating. Heats only at outside air temperatures below +68°F (+20°C).

Note: In the event of significant fogging, opening a window briefly can help.

The SYNC function on the VOLKSWAGEN PASSAT 2020 applies the driver’s settings to the passenger and rear climate zones. To use it:

1. Select your preferred temperature with the left temperature dial.

2. Adjust the fan speed and vents if necessary.

3. A light on the button will illuminate when active.

The Air Distribution button on the VOLKSWAGEN PASSAT 2020 directs air to the floor, panel or defrost vents or a combination of vents.

To warm up quickly using the Seat Heating feature in the VOLKSWAGEN PASSAT 2020, press the button for seat heating.

When AUTO is activated for climate control in the VOLKSWAGEN PASSAT 2020, the system will control fan speed and airflow direction to achieve the set temperature.

1. Adjust the driver’s side dial to the desired temperature.

2. Press the AUTO button, which will illuminate when active.

Adjust fan speed in the VOLKSWAGEN PASSAT 2020 by turning the dial clockwise to increase, counterclockwise to decrease.

To enter a destination on the touchscreen navigation system of the VOLKSWAGEN PASSAT 2020:

1. Press the NAV button.

2. Press New destn. on the touchscreen.

3. Begin entering Point of Interest (POI) or address information starting with House number, Street, City.

4. When your POI or address appears, touch the correct address on the screen.

5. Press Start to begin route calculation.

If you wish to include alternative routes and make additional navigation customizations in the VOLKSWAGEN PASSAT 2020, select route options prior to entering a destination. While in the navigation function, select Settings on your touchscreen > Route options > enable Suggest 3 alternative routes. Here you can:

Include up to three alternative routes.

Use Dynamic route guidance using SiriusXM Traffic.

Avoid certain road types and more.

To cancel active route guidance on the VOLKSWAGEN PASSAT 2020 navigation:

1. Select Route on the touchscreen.

2. Select Stop route guidance option on the touchscreen.

To select a Point of Interest (POI) for navigation on the VOLKSWAGEN PASSAT 2020:

1. Press NAV button, then press POIs on the touchscreen to choose the most common POI types for your travels.

2. Select Start to begin route guidance.

To use One-Shot Destination Entry via Voice Control on the VOLKSWAGEN PASSAT 2020:

1. Short press the Voice Control button on the multi-function steering wheel. A beep will sound.

2. Say “Enter Address”.

3. After the beep, speak the address; for example, “Two zero two four Main Street, Los Angeles”. Speak single digits.

4. The system will repeat the address for confirmation and ask if you would like to start route guidance. After the beep, say “Yes” and route guidance will begin.

To cancel an active route using Voice Control on the VOLKSWAGEN PASSAT 2020:

1. Short press the Voice Control button on the multi-function steering wheel. A beep will sound.

2. Say “Cancel destination”.

The myVW feature for the VOLKSWAGEN PASSAT 2020 offers essential tools and information, including:

Service reminders, scheduling & history

Maintenance schedules

Roadside assistance requests

Plus, remote features at no additional charge for five years from the date of purchase when you activate VW Car-Net Remote Access, which includes:

Lock/unlock

Vehicle alerts

Last parked location

The myVW Enrollment Process for the VOLKSWAGEN PASSAT 2020 if not performed by the dealer is:

1. Download the myVW app.

2. Click “Sign up” and enter your email and a password.

3. You’ll get an email; click on the link.

4. Follow the steps to set up your account.

5. If you do not see your car in the app:

Enter the VIN found on the driver’s side of the dashboard.

After accepting the Terms of Service, the myVW app will provide a registration code.

Press i-button call located in the vehicle’s overhead console and provide registration code to the Call Agent.

6. Create a 4-Digit PIN.

7. Activate VW Car-Net to enjoy remote features.

To activate Cruise Control in the VOLKSWAGEN PASSAT 2020, locate the Cruise Control buttons on the left side of the multi-function steering wheel and press the button. A speedometer icon will appear in the instrument cluster display.

To set a cruising speed with Cruise Control in the VOLKSWAGEN PASSAT 2020:

1. When you get to your cruising speed, press the SET button on the multi-function steering wheel.

2. A green cruise indicator light will appear in the instrument cluster display.

3. To increase the speed by 1 mph increments, press the + button.

4. To decrease the speed by 1 mph increments, press the – button.

To manage Cruise Control in the VOLKSWAGEN PASSAT 2020:

To cancel the cruise speed, press the brake pedal or press the CNL button on the multi-function steering wheel. The green cruise indicator light will go off.

To resume your speed, press the RES button on the multi-function steering wheel.

To turn off the cruise control, press the 0/1 button twice.

Adaptive Cruise Control (ACC) in the VOLKSWAGEN PASSAT 2020 maintains a set speed and will decelerate to maintain a set distance from vehicles in front. ACC may automatically apply braking when necessary. When vehicles ahead clear, ACC resumes the set speed. You can set the speed-dependent distance from the vehicle ahead to one of five levels. When the ACC button is pressed to activate ACC distance level setting, the indicator light illuminates in the instrument cluster. To change the ACC distance interval, press the button to cycle through the distance intervals. When the greatest interval is reached, the distance returns to the shortest interval when the button is pressed again.

If your VOLKSWAGEN PASSAT 2020 is equipped with Driver Assist features, you can activate/deactivate the system by:

1. Pressing the Driver Assistance System button on the end of the turn signal stalk or pressing the Horizontal Menu buttons on the multi-function steering wheel until you access the Assistance menu in the instrument cluster display.

2. Using the Vertical Arrow buttons on the multi-function steering wheel to select the Driver Assist system you wish to modify.

3. A check mark indicates the system is active.

You can modify some Driver Assist functions further using the multi-function steering wheel and instrument cluster display by:

1. Pressing the Horizontal Menu buttons on the multi-function steering wheel until you reach the Settings menu.

2. Using the Vertical Arrow buttons to access the Assistance menu.

3. When Front Assist is selected, you can activate/deactivate the system, along with distance warning and advance warning level.

Park Assist in the VOLKSWAGEN PASSAT 2020:

1. Press the P button to locate a space while driving past.

2. Activate the turn signal for the side of the vehicle on which you want to park.

3. If the system cannot distinguish between parallel and perpendicular spaces, press P again to choose.

4. Follow messages in the instrument cluster. See Owner’s Manual for complete instructions.

Note: Park Assist only controls the vehicle’s steering. The driver is always responsible for braking and accelerating. Pay careful attention to your surroundings and do not drive while distracted.

To call a contact by name using Voice Recognition in the VOLKSWAGEN PASSAT 2020:

1. Short press the Voice Control button on the multi-function steering wheel.

2. After the chime say “Call”, followed by the name of the person you want to call. For example, “Call John Smith”.

3. The system will confirm, “Do you want to call John Smith?”. You then reply “Yes”. If the contact has multiple numbers, select or say the desired line number on the screen when prompted. Once selected, the system will then say “Contact is being dialed”.

Voice Recognition Tips:

The contact must be said exactly as it is stored in your phone’s contact list.

If multiple numbers are stored per contact, you may use the shortcut “Call John Smith work”, or the system may ask you to choose; e.g., work, mobile, home, etc.

To adjust the volume of the Bluetooth system while on a call in the VOLKSWAGEN PASSAT 2020, press the Volume Up or Volume Down switch on the left side of the multi-function steering wheel.

To answer an incoming call on the VOLKSWAGEN PASSAT 2020 Bluetooth system, press the Phone button on the multi-function steering wheel or the green Phone icon on the Infotainment screen to answer the call.

To switch a Bluetooth call to your mobile phone to prevent passengers from overhearing the conversation on the VOLKSWAGEN PASSAT 2020:

1. Use the Horizontal Menu buttons on the multi-function steering wheel to access the Phone menu in the instrument cluster display.

2. Press the Vertical Arrow buttons until “Private” appears in the display.

3. To select, press the OK button on the multi-function steering wheel.

To end a call on the VOLKSWAGEN PASSAT 2020:

On the multi-function steering wheel, press the Phone button to end the call.

Press the red Phone icon on the touchscreen.

Press the Vertical Arrow buttons on the multi-function steering wheel until “End” appears in the Infotainment display. Press the OK button on the multi-function steering wheel.

To cancel active Voice Recognition on the VOLKSWAGEN PASSAT 2020, double press the Voice Control button on the multi-function steering wheel.

For the Sensor-Controlled Luggage Compartment (Easy Open) feature in the VOLKSWAGEN PASSAT 2020:

You must be carrying your vehicle key on your person; e.g., in your pocket, hand or purse.

The ignition must be off.

Quickly move your foot and shin as close to the bumper as possible (in kicking motion). Your shin must be in the upper part of the sensor’s range and your foot in the lower part.

Quickly move your shin out of range. The rear hatch opens automatically.

To save a Seat Position to Memory in the VOLKSWAGEN PASSAT 2020:

1. Adjust the driver’s seat and outside mirror positions to your preferred positions.

2. Press and release the SET button.

3. Press and hold the memory button 1, 2 or 3 until the chime sounds.

To recall Stored Memory Settings for seats in the VOLKSWAGEN PASSAT 2020:

With ignition on and vehicle in park, press and hold the corresponding memory button until the stored position is reached.

With the ignition off and driver’s door open, press and release the memory button to achieve the stored position.

To unlock the doors using Keyless Access in the VOLKSWAGEN PASSAT 2020:

1. Make sure you have your key fob with you.

2. Slide hand behind driver or front passenger door handles and wait for the door to unlock. Avoid touching the indent on the front of the handle or the door will remain locked.

3. By touching the unlocking sensor twice in a row, the entire vehicle will unlock.

4. Pull the handle to open door.

To lock the doors using Keyless Access in the VOLKSWAGEN PASSAT 2020:

1. Make sure you have your key fob with you.

2. Touch your thumb to the lock depression on the handle.

To customize which doors to unlock with Keyless Access in the VOLKSWAGEN PASSAT 2020:

1. Make sure the vehicle is parked. The vehicle will not allow you to customize Keyless Access while driving.

2. Select Settings from the Instrument cluster.

3. Select Convenience.

4. Select Central Locking.

5. Select Unlock doors and select which doors to lock or unlock with keyless entry:

All doors unlocks all doors.

Single Door unlocks only the driver’s door.

Vehicle side unlocks the doors on the driver’s side of the vehicle.

To set the time in the VOLKSWAGEN PASSAT 2020 vehicle clock:

1. With the ignition on and vehicle in Park, press the button to highlight the hour or the minutes in the clock display.

2. To advance the clock, push the 0.0/SET button. Press and hold 0.0/SET button to fast forward.

3. Push the button again to finish setting the clock.

To connect your iPhone to use Apple CarPlay in the VOLKSWAGEN PASSAT 2020:

1. Ensure you are running the latest iOS on your device.

2. Unlock your iPhone and plug it into the USB port using a certified lightning cable.

3. A screen will appear on the Infotainment system stating that a new device has been detected and will ask “Do you want to connect with Apple CarPlay?”. Select Connect.

4. Select Allow on iPhone to enable Apple CarPlay to access your iPhone while your phone is locked.

To activate Siri for Apple CarPlay features on the VOLKSWAGEN PASSAT 2020:

Press and hold the Voice Control button on the multi-function steering wheel until you hear the tone, which activates Siri.

Press and hold Home on the touchscreen to activate Siri.

The Home feature when using Apple CarPlay in the VOLKSWAGEN PASSAT 2020 has two features:

Return to the CarPlay home screen or to the CarPlay Dashboard.

Long press to activate Siri.

Siri can help you make calls, return missed calls and listen to voicemail when using Apple CarPlay in the VOLKSWAGEN PASSAT 2020.

Maps opens Apple Maps for turn-by-turn directions, traffic conditions, immersive 3D experiences and estimated travel time when using Apple CarPlay in the VOLKSWAGEN PASSAT 2020. Siri can also help with directions. Activate Siri and say “Navigate to” and your destination.

Siri can send, read and reply to your text messages for you when using Apple CarPlay in the VOLKSWAGEN PASSAT 2020.

Tapping the Volkswagen Logo icon simply takes you to the Volkswagen native user interface with all the features and functions of Apple CarPlay still active in the VOLKSWAGEN PASSAT 2020.

To charge iPhone only, disconnect from Apple CarPlay by pressing the Volkswagen Logo icon, then select Disconnect on the touchscreen. This will allow Bluetooth while charging iPhone.

To connect your Android device to use Android Auto in the VOLKSWAGEN PASSAT 2020:

1. Ensure you are running the latest Android OS on your device and download Android Auto from the Google Play Store. An active Google account and an internet connection is required.

2. Plug your Android device into the USB port using a manufacturer approved cable.

3. Press the App key on your touchscreen.

4. Select Android Auto on your touchscreen. Ensure phone is unlocked.

5. Select OK on your touchscreen for data transfer prompt.

6. Follow instructions on your device to continue setup.

7. Android Auto will appear on the Infotainment touchscreen once all the prompts have been accepted on the device.

The Google Assistant can be activated with a long press of the Microphone icon on the touchscreen or by using touchscreen commands that work with available apps in the VOLKSWAGEN PASSAT 2020 Android Auto. The Google Assistant can also be activated with a long press of the Voice Control button on the multi-function steering wheel.

Predictive navigation in the VOLKSWAGEN PASSAT 2020 Android Auto provides turn-by-turn directions, traffic conditions and estimated travel time. Android Auto can predict where you want to go next based on your calendar and recent destinations.

Using Android Auto in the VOLKSWAGEN PASSAT 2020, you can listen and reply to text messages, make calls or check your voicemail through the Phone function.

Use your touchscreen to access to your favorite artists, songs and playlists when using Android Auto in the VOLKSWAGEN PASSAT 2020. Android Auto lets you stream from apps such as Pandora, Spotify and iHeartRadio.

Tapping the Exit icon simply takes you to the Volkswagen native user interface in the VOLKSWAGEN PASSAT 2020. Then select Disconnect if you wish to completely disconnect Android Auto.