VERIZON SAMSUNG GALAXY S20+ (S20PLUS) (01) PDF MANUAL

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How do I wirelessly charge a compatible Samsung device using my phone?

From Quick Settings, tap Wireless PowerShare to enable this feature. With the phone face down, place the compatible device on the back of the phone to charge. A notification sound or vibration occurs when charging begins.

What should I consider for best results when using Wireless PowerShare?

Remove any accessories or cover before using the feature. Depending on the type of accessory or cover, Wireless PowerShare may not work properly.
The location of the wireless charging coil may vary by device, so you may need to adjust the placement to make a connection. When charging starts, a notification or vibration will occur, so the notification will help you know you’ve made a connection.
Call reception or data services may be affected, depending on your network environment.
Charging speed or efficiency can vary depending on device condition or surrounding environment.
Do not use headphones.

How do I configure supported accessories?

Supported accessories (sold separately) can be configured through Settings. This option may only appear after you have connected an accessory to your device. From Settings, tap Advanced features > Accessories.

How do I turn on my device?

Press and hold the Side key to turn the device on.

How do I turn off my device?

Open the Notification panel, and tap Power > Power off. Confirm when prompted. You can also turn your device off by pressing the Side and Volume down keys at the same time. To learn more about powering off your device from Settings, tap Advanced features > Side key > How to power off your phone.

How do I restart my device?

Open the Notification panel, and tap Power > Restart. Confirm when prompted.

What will the Setup Wizard guide me through when I turn on my device for the first time?

The Setup Wizard guides you through the basics of setting up your device. Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more.

How do I transfer data from an old device?

Use Smart Switch™ to transfer contacts, photos, music, videos, messages, notes, calendars, and more from your old device. Smart Switch can transfer your data via USB cable, Wi-Fi, or computer. From Settings, tap Accounts and backup > Smart Switch. Follow the prompts and select the content to transfer.

How do I lock my device?

Press the Side key to lock the device.

How do I unlock my device?

Press the Side key to turn on the screen, and then swipe the screen to unlock it.

How do I customize the shortcuts assigned to the Side key?

From Settings, tap Advanced features > Side key.

To choose which feature is launched when the Side key is pressed twice, tap Double press to enable this feature, and tap an option:
- Quick launch camera (default)
- Open Bixby
- Open app
To choose which feature is launched when you press and hold the Side key, under the Press and hold heading, tap an option:
- Wake Bixby (default)
- Power off menu

How do I add a Google Account?

From Settings, tap Accounts and backup > Accounts. Tap Add account > Google.

How do I add a Samsung account?

From Settings, tap Accounts and backup > Accounts. Tap Add account > Samsung account. To quickly access your Samsung account, from Settings tap Samsung account profile.

How do I add an Outlook account?

From Settings, tap Accounts and backup > Accounts. Tap Add account > Outlook.

How do I set up voicemail?

You can set up your voicemail service when you access it for the first time through the Phone app. From the Phone app, touch and hold the 1 key. Follow the tutorial to create a password, record a greeting, and record your name.

What is the best way to use the touch screen?

A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty.

How do I tap items on the screen?

Lightly touch items to select or launch them. Tap an item to select it. Double-tap an image to zoom in or out.

How do I swipe items on the screen?

Lightly drag your finger across the screen. Swipe the screen to unlock the device. Swipe the screen to scroll through the Home screens or menu options.

How do I drag and drop items?

Touch and hold an item, and then move it to a new location. Drag an app shortcut to add it to a Home screen. Drag a widget to place it in a new location.

How do I zoom in and out on the screen?

Bring your thumb and forefinger together or apart to zoom in and out. Move your thumb and forefinger together on the screen to zoom out. Move your thumb and forefinger apart on the screen to zoom in.

How do I activate items using touch and hold?

Touch and hold items to activate them. Touch and hold a field to display a pop-up menu of options. Touch and hold a Home screen to customize the Home screen.

How do I change how the navigation icons appear along the bottom of the screen?

From Settings, tap Display > Navigation bar. The following options are available:

Navigation buttons: Show the three navigation icons along the bottom of the screen.
- Button order: Swap the order of the Back and Recent apps icons.
Full screen gestures: Hide the navigation icons for an unobstructed screen experience, and use screen gestures to navigate. The following options are available:
- More options: Configure additional options for Full screen gestures.
- Gesture hints: Display lines at the bottom of the screen where each screen gesture is located.
- Show button to hide keyboard: Show an icon on the bottom right corner of the screen to hide the keyboard when the phone is in portrait mode.

How do I customize my Full screen gestures?

From Settings, tap Display > Navigation bar > Full screen gestures > More options for the following:

Swipe from bottom: Swipe up from three different areas at the bottom of the screen to go back, go to the Home screen, or view recent apps. You can also swipe up and hold the screen to use your device assistance app.
Swipe from sides and bottom: Swipe inward from either side of the screen to go back, swipe up from the bottom of the screen to go to the Home screen, and swipe up and hold the screen to view your recent apps.
- Back gesture sensitivity: Drag the slider to adjust your device’s sensitivity to detecting back gestures.

How do I add an app icon to the Home screen?

From Apps, touch and hold an app icon, and tap Add to Home.

How do I remove an app icon from the Home screen?

From a Home screen, touch and hold an app icon, and then tap Remove from Home. Note: Removing an icon does not delete the app, it just removes the icon from a Home screen.

How do I change the wallpaper?

From a Home screen, touch and hold the screen, and then tap Wallpaper.
Tap one of the following menus for available wallpapers:
- My wallpapers: Choose from featured and downloaded wallpapers.
- Gallery: Choose pictures and videos saved in the Gallery app.
- Wallpaper services: Enable additional features including guide page and Dynamic Lock screen.
- Apply Dark mode to Wallpaper: Enable to apply Dark mode to your wallpaper.
- Explore more wallpapers: Find and download more wallpapers from Galaxy Themes.
Tap a picture or video to choose it.
- If choosing a single picture, choose which screen or screens you want to apply the wallpaper to.
- Videos and multiple pictures can only be applied to the Lock screen.
Tap Set on Home screen, Set on Lock screen, or Set on Home and Lock screens (depending on which screens are applicable).
- If applying a wallpaper to both the Home and Lock screens, enable Sync my edits if you want any edits made to that wallpaper to be applied to both screens.

How do I set a theme for my device?

From a Home screen, touch and hold the screen.
Tap Themes to customize.
Tap a theme to preview and download it to My themes.
Tap My page > Themes to see downloaded themes.
Tap a theme, and then tap Apply to apply the selected theme.

How do I apply different icon sets?

From a Home screen, touch and hold the screen.
Tap Themes > Icons to customize.
Tap an icon set to preview and download it to My icons.
Tap My page > Icons to see downloaded icons.
Tap an icon, and then tap Apply to apply the selected icon set.

How do I add widgets to my home screen?

From a Home screen, touch and hold the screen.
Tap Widgets, and then touch and hold a widget, drag it to a Home screen, and release it.

How do I customize widgets?

From a Home screen, touch and hold a widget, and tap an option:

Remove from Home: Delete a widget from your screen.
Widget settings: Customize the function or appearance of the widget.
App info: Review the widget usage, permissions, and more.

How do I customize my Home and Apps screens?

From a Home screen, touch and hold the screen.
Tap Home screen settings to customize:
- Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located.
- Home screen grid: Choose a layout to determine how icons are arranged on the Home screen.
- Apps screen grid: Choose a layout to determine how icons are arranged on the Apps screen.
- Apps button: Add a button to the Home screen for easy access to the Apps screen.
- App icon badges: Enable to show badges on apps with active notifications. You can also choose the badge style.
- Lock Home screen layout: Prevent items on the Home screen from being removed or repositioned.
- Add apps to Home screen: Automatically add newly-downloaded apps to the Home screen.
- Swipe down for notification panel: Enable this feature to open the Notification panel by swiping down anywhere on the Home screen.
- Rotate to landscape mode: Rotate the Home screen automatically when your device’s orientation is changed from portrait to landscape.
- Hide apps: Choose apps to hide from the Home and App screens. Return to this screen to restore hidden apps. Hidden apps are still installed and can appear as results in Finder searches.
- About Home screen: View version information.

How do I enable Easy mode?

From Settings, tap Display > Easy mode.
Tap to enable this feature. The following options appear:
- Touch and hold delay: Set how long it takes for a continuous touch to be recognized as a touch and hold.
- High contrast keyboard: Choose a keyboard with high contrast colors.

How do I configure display options for the Status bar?

From Quick settings, tap More options > Status bar for the following options:

Show notification icons: Choose how to display notification icons on the Status bar.
Show battery percentage: Display the battery charge percentage next to the battery icon on the Status bar.

How do I view the Notification panel?

Drag the Status bar down to display the Notification panel.
Swipe down the list to see notification details.
- To open an item, tap it.
- To clear a single notification, drag the notification left or right.
- To clear all notifications, tap Clear.
- To customize notifications, tap Notification settings.
Drag upward from the bottom of the screen or tap Back to close the Notification panel.

How do I access Quick settings?

Drag the Status bar down to display the Notification panel.
Drag View all downward.
- Tap a quick setting icon to turn it on or off.
- Touch and hold a quick setting icon to open the setting.
- Tap Finder search to search the device.
- Tap Power off for Power off, Restart, and Emergency mode options.
- Tap Open settings to quickly access the device’s settings menu.
- Tap More options to reorder Quick settings or to change the button layout.
Drag View all upward to close Quick settings.

How do I access the Samsung Daily page?

From a Home screen, swipe right.

How do I add a Samsung Daily icon to my Apps list?

Tap More options > Settings > Add Samsung Daily icon.

How do I customize Samsung Daily?

From a Home screen, swipe right.
Tap More options for the following options:
- Cards: Tap cards to add them to your Samsung Daily page.
- Settings: View the privacy policy, terms and conditions, and open source licensing and add a Samsung Daily icon to your Apps list.
- Notices: View Samsung Daily notices.
- Tips: Learn how to navigate Samsung Daily.
- Help: View FAQ and email customer service.

How do I access Bixby from the Home screen?

From a Home screen, press and hold the Side key.

How do I access Bixby Routines?

From Settings, tap Advanced features > Bixby Routines.

How do I use Bixby Vision in the Camera app?

From Camera, tap More > Bixby Vision and follow the prompts.

How do I use Bixby Vision in the Gallery app?

From Gallery, tap a picture to view it.
Tap Bixby Vision and follow the prompts.

How do I use Bixby Vision in the Internet app?

From Internet, touch and hold an image until a pop-up menu is displayed.
Tap Bixby Vision and follow the prompts.

How do I access Digital wellbeing and parental controls?

From Settings, tap Digital wellbeing and parental controls for the following features:

Screen time: Tap the time value in the dashboard for details on how long each app has been opened and used today.
Notifications: Tap to see how many notifications have been received from each app today.
Unlocks: Tap to see how many times each app has been opened today.
Your goals: Set up screen time and unlock goals and view your daily averages.
App timers: Set a daily limit for how long you use each app.
Focus mode: Configure times and activities to avoid distractions from your phone.
Wind down: Enable to turn the screen to grayscale and limit notifications before going to bed.
Volume monitor: Choose a sound source to monitor the volume and keep your ears safe.
Parental controls: Supervise your children’s digital life with Google’s Family Link app. You can choose apps, set content filters, keep an eye on screen time, and set screen time limits.

How do I enable Always On Display (AOD)?

From Settings, tap Lock screen > Always On Display.
Tap to enable the feature, and then set the following options:
- Choose when to show a clock and notifications on the screen when your device is not in use: Tap to show, Show always, or Show as scheduled.
- Clock style: Change the style and color options for the clock on the Lock screen and Always on Display.
- Show music information: Show music details when the FaceWidgets music controller is in use.
- Rotate screen to: Display the AOD in portrait or landscape mode.
- Auto brightness: Automatically adjust the brightness of Always On Display.
- About Always On Display: View the current software version and license information.

How do I apply custom themes for Always On Display?

From a Home screen, touch and hold the screen, and tap Themes > AODs.
- Tap an AOD to preview and download it to My Always On Displays.
Tap My page > AODs to see downloaded AODs.
Tap an AOD, and then tap Apply.

How do I enable Face recognition?

From Settings, tap Biometrics and security > Face recognition.
Follow the prompts to register your face.

How do I manage Face recognition?

From Settings, tap Biometrics and security > Face recognition.

Remove face data: Delete existing faces.
Add alternative look: Enhance face recognition by adding an alternative appearance.
Face unlock: Enable or disable face recognition security.
Stay on Lock screen: When you unlock your device with face recognition, stay on the Lock screen until you swipe the screen.
Faster recognition: Turn on for faster face recognition. Turn off to increase security and make it harder to unlock using an image or video of your likeness.
Require open eyes: Facial recognition will only recognize your face when your eyes are open.
Brighten screen: Increase the screen brightness temporarily so that your face can be recognized in dark conditions.
Samsung Pass: Access your online accounts using face recognition.
About unlocking with biometrics: Learn additional information about securing your device with biometrics.

How do I register a fingerprint?

From Settings, tap Biometrics and security > Fingerprints.
Follow the prompts to register your fingerprint.

How do I manage my fingerprints?

From Settings, tap Biometrics and security > Fingerprints for the following options:

The list of registered fingerprints is at the top of this list. You can tap a fingerprint to remove or rename it.
Add fingerprint: Simply follow the prompts to register another fingerprint.
Check added fingerprints: Scan your fingerprint to see if it has been registered.

How do I configure Fingerprint verification settings?

From Settings, tap Biometrics and security > Fingerprints.

Fingerprint unlock: Use your fingerprint for identification when unlocking your device.
Show icon when screen is off: Show the fingerprint icon when the screen is off.
Samsung Pass: Use your fingerprint for identification when using supported apps.
Samsung Pay: Use your fingerprints to make payments quickly and securely.
About unlocking with biometrics: Read details on the requirements each biometric security feature has for using your pattern, PIN, or password as a backup.

How do I configure my preferences for biometric security options?

From Settings, tap Biometrics and security > Biometrics preferences for the following:

Screen transition effect: Show a transition effect when you use biometrics to unlock your device. Note: From Settings, tap Biometrics and security > Biometrics security patch to view the software version of your device’s biometric security features.

How do I link my device to a Windows computer?

From Settings, tap Advanced features > Link to Windows.
Tap to enable this feature.
Follow the prompts to connect your device to your PC.

How do I set up DeX on my PC?

Connect your mobile device to a PC with a standard USB-C cable.
Follow the instructions on your device for downloading and installing the DeX for PC software on your computer.

How do I use Multi window to multitask?

Multitask by using multiple apps at the same time. Apps that support Multi window™ can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows.

How do I use split screen control?

From any screen, tap Recent apps.
Tap the app icon, and then tap Open in split screen view.
Tap an app in the other window to add it to the split screen view.
- Drag the middle of the window border to adjust the window size.

What is the Edge screen?

The Edge screen is made up of several customizable edge panels. Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information.

What are the different Edge panels available?

Apps panel
Smart Select
Tools
Configure Edge panels
Edge lighting
About Edge screen

How do I access the Apps panel?

From any screen, drag the Edge handle to the center of the screen. Swipe until the Apps panel is displayed.

How do I open an app from the Apps panel?

Tap an app or app pair to open it.

How do I configure the Apps panel?

From any screen, drag the Edge handle to the center of the screen. Swipe until the Apps panel is displayed.
Tap Add apps to folder to add other apps to the Apps panel.

How do I add an app to the Apps panel?

Find it on the left side of the screen and tap it to add it to an available space on the right column.

How do I create a shortcut for two apps to open in Multi window?

Tap Create app pair.

How do I create a folder shortcut in the Apps panel?

Drag an app from the left side of the screen on top of an app in the columns on the right.

How do I change the order of the apps on the Apps panel?

Drag each app to the desired location.

How do I remove an app from the Apps panel?

Tap Remove.

How do I save changes to the Apps panel?

Tap Back to save changes.

What is the Smart Select feature?

The Smart select feature captures an area of the screen as an image or animation that you can share or pin to the screen.

How do I access the Smart Select panel?

From any screen, drag the Edge handle to the center of the screen. Swipe until the Smart Select panel is displayed.

What are the Smart Select tools available?

Rectangle: Capture a rectangular area of the screen.
Oval: Capture an oval area of the screen.
Animation: Record activity on the screen as an animated GIF.
Pin to screen: Capture an area and pin it to the screen.

How do I access the Tools panel?

From any screen, drag the Edge handle to the center of the screen. Swipe until the Tools panel is displayed.

What tools are available on the Tools panel?

Compass: Identify compass directions. Tap Calibrate to calibrate the compass.
Tally counter: Use the plus and minus icons to add or subtract while counting. Tap Vibration to enable or disable vibrations with each addition or subtraction. Tap Target to set a total target number between 1 and 9999. Tap Reset to reset the counter.
Flashlight: Tap Flashlight to turn the flashlight on and off. Use the plus and minus icons to increase or decrease the brightness of the light. Tap SOS to make the flashlight signal the phrase “SOS” in Morse code.
Surface level: Use the device to determine if a surface is level by placing the device on the surface. The surface is level when the x and y values are close to or equal to zero degrees. Tap Calibrate to calibrate the level.
Ruler: Use the edge of the device as a ruler to measure a straight line in either inches or centimeters. Tap the unit name to change the units.

How do I configure Edge panels?

From the Edge screen, tap Settings.
Tap to enable the feature. The following options are available:
- Checkbox: Enable or disable each panel.
- Edit (if available): Configure individual panels.
- Search: Find panels that are either installed or available to install.
- More options:
  - Reorder: Change the order of the panels by dragging them to the left or right.
  - Uninstall: Remove an Edge panel from your device.
  - Handle settings: Customize the position and style of the Edge handle.
- Galaxy Store: Search for and download more Edge panels from Galaxy Store.
Tap Back to save changes.

How do I change the position of the Edge handle?

From the Edge screen, tap Settings.
Tap More options > Handle settings for the following options:
- Edge handle: Drag to change the position of the Edge handle along the edge of the screen.
- Position: Choose either Right or Left to set which side the Edge screen displays on.
- Lock handle position: Enable to prevent the handle position from being moved when touched and held.

How do I change the style of the Edge handle?

From the Edge screen, tap Settings.
Tap More options > Handle settings for the following options:
- Colors: Choose a color for the Edge handle.
- Transparency: Drag the slider to adjust the transparency of the Edge handle.
- Size: Drag the slider to adjust the size of the Edge handle.

How do I set the Edge screen to light up for calls or notifications?

From Settings, tap Display > Edge screen > Edge lighting.
Tap to enable the feature.

How do I customize the Edge lighting style?

From Settings, tap Display > Edge screen > Edge lighting.
Tap Lighting style to customize:
- Effect: Choose an edge effect.
- Color: Choose a preset or custom color, and enable app colors. Tap Add keyword to configure a custom lighting effect for specific text that appears in notification titles.
- Advanced: Adjust other Edge lighting qualities.
  - Transparency: Drag the slider to adjust the transparency of the Edge lighting.
  - Width: Drag the slider to adjust the width of the Edge lighting.
  - Duration: Drag the slider to adjust how short or long the Edge lighting displays.
Tap Done when finished.

How do I choose which apps activate Edge lighting?

From Settings, tap Display > Edge screen > Edge lighting.
Tap Choose apps to choose the apps that can activate Edge lighting when a notification is received.

How do I choose when Edge lighting will replace notifications?

From Settings, tap Display > Edge screen > Edge lighting.
Tap Show Edge lighting to choose:
- While screen is on: Edge lighting will replace regular notification pop-ups.
- While screen is off: Edge lighting will replace notifications that turn the screen on.
- Always: Display edge lighting for all notifications regardless of if the screen is on or off.

How do I view the software version and license information for the Edge screen feature?

From Settings, tap Display > Edge screen > About Edge screen.

How do I expand the keyboard toolbar?

From the Samsung keyboard, tap Expand toolbar for the following options.

What options are available on the keyboard toolbar?

Bitmoji: Create your own personal emoji and use it in stickers.
Clipboard: Access the clipboard.
Emojis: Insert an emoji.
GIF keyboard: Add animated GIFs.
Keyboard size: Adjust the height and width of the keyboard.
Modes: Select a keyboard layout.
Mojitok: Create your own stickers or insert automatically suggested ones.
My Emoji: Create your own personal emoji and use it in stickers you can share.
Settings: Access keyboard settings.
Stickers: Add illustrated stickers.
Translate: Type words or sentences in the keyboard to translate them into another language.
Spotify: Add music from Spotify.
Search: Locate specific words or phrases in your conversations.
Text editing: Use an editing panel to help pinpoint text that you want to cut, copy, and paste.
Voice input: Use Samsung voice input.

How do I configure the Samsung keyboard?

From the Samsung keyboard, tap Settings for the following options.

What options are available in the Samsung keyboard settings?

Languages and types: Set the keyboard type and choose which languages are available on the keyboard. To switch between languages, swipe the Space bar left or right.
Smart typing: Use predictive text and auto-correction features to prevent common typing mistakes. Type by swiping between letters.
Style and layout: Customize the appearance and function of the keyboard.
Swipe, touch, and feedback: Customize gestures and feedback.
Reset to default settings: Return keyboard to original settings and clear personalized data.
About Samsung keyboard: View version and legal information for the Samsung keyboard.

How do I use Samsung voice input?

From the Samsung keyboard, tap Voice input and speak your text.

How do I configure Samsung voice input?

From the Samsung keyboard, tap Voice input.
Tap Settings for options.
- Keyboard language: Choose the language for the keyboard.
- Voice input language: Select the language for Samsung voice input.
- Hide offensive words: Hide potentially offensive words with asterisks.
- About Samsung voice input: View version and legal information for Samsung voice input.

What is Emergency mode?

Use Emergency mode to access helpful emergency features and conserve your device’s power during an emergency situation.

What does Emergency mode do to save battery power?

Restricts application usage to only essential applications and those you select.
Turns off connectivity features and Mobile data when the screen is off.

How do I activate Emergency mode?

Open the Notification panel, and tap Power.
Tap Emergency mode.
- When accessing for the first time, read and accept the terms and conditions.
Tap Turn on.

What apps and features are available on the Home screen in Emergency mode?

Flashlight: Use the device’s flash as a steady source of light.
Emergency alarm: Sound an audible siren.
Message my location: Send your location information to your emergency contacts.
Phone: Launch the call screen.
Chrome: Launch the Google web browser.
Add * Calculator: Launch the Calculator app. * Clock: Launch the Clock app. * Internet: Launch the Internet app. * Maps: Launch Google Maps™. * Outlook: Launch the Outlook app. * Samsung Notes: Launch the Samsung Notes app.
Battery charge: Displays estimated battery charge percentage.
Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage.
Emergency call: Dial the emergency telephone number (for example, 911). This kind of call can be made even without activated service.
More options:
- Turn off Emergency mode: Disable Emergency mode and return to standard mode.
- Remove apps: Choose apps to remove from the screen.
- Emergency contacts: Manage your medical profile and ICE (In Case of Emergency) group contacts.
- Settings: Configure the available settings. Only a limited number of settings are enabled in Emergency mode.

How do I turn off Emergency mode?

Tap More options, and tap Turn off Emergency mode.

What happens to the location settings when Emergency mode is turned off?

When Emergency mode is activated, Locating method is set to Battery saving. After Emergency mode is turned off, you may need to adjust your location settings.

Where are images and videos stored?

Images and videos are stored in the Gallery, where you can view and edit them.

How do I open the Camera app?

From Apps, tap Camera. * If Quick launch is enabled, quickly press the Side key twice.

How do I navigate the camera screen?

From Camera, set up your shot with the following features:
- Tap the screen where you want the camera to focus. When you tap the screen, a brightness scale appears. Drag the circle to adjust the brightness.
- To quickly switch between the front and rear cameras, swipe the screen up or down.
- To change to a different shooting mode, swipe the screen right or left.
- To change camera settings, tap Settings.
Tap Capture.

How do I configure shooting modes?

From Camera, swipe the screen right and left to change shooting modes.

What are the different shooting modes available?

Photo: Allow the camera to determine the ideal settings for pictures.
Video: Allow the camera to determine the ideal settings for videos.
Single take: Tap the shutter button to capture the scene in a series of pictures and short clips.
More: Choose other available shooting modes. Tap Edit to drag modes into or out of the Modes tray at the bottom of the Camera screen.
- Pro: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while taking pictures.
- Panorama: Create a linear image by taking pictures in either a horizontal or vertical direction.
- Food: Take pictures that emphasize the vivid colors of food.
- Night: Use this to take photos in low-light conditions, without using the flash.
- Live focus: Take artistic pictures by adjusting the depth of field.
- Live focus video: Record artistic videos with adjustable depths of focus.
- Pro video: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while recording videos.
- Super slow-mo: Record videos at an extremely high frame rate for viewing in high quality slow motion. You can play a specific section of each video in slow motion after recording it.
- Slow motion: Record videos at a high frame rate for viewing in slow motion.
- Hyperlapse: Create a time lapse video by recording at various frame rates. The frame rate is adjusted depending on the scene being recorded and the movement of the device.

How do I access AR Zone?

From Camera, swipe to More, and then tap AR Zone.

What features are available in AR Zone?

AR Emoji Camera: Use the camera to create your My Emoji avatar.
AR Doodle: Enhance videos by adding line drawings or handwriting to your environment. AR Doodle tracks faces and space so they move with you.
AR Emoji Studio: Use AR tools to create and customize your My Emoji avatar.
AR Emoji Stickers: Add AR stickers to your My Emoji avatar.
Deco Pic: Decorate photos or videos in real time with the camera.
3D scanner: Scan objects to create a 3D model. This is not available on the Galaxy S20 5G.
Quick measure: Measure items in inches or centimeters using your camera. This is not available on the Galaxy S20 5G.
Home decor: Virtually add appliances and furniture to a room to see how it will look in your space.
Makeup: Preview makeup styles using the camera.
Styling: Try on sunglasses using the camera.

How do I use Live focus?

From Camera, swipe to More, and then tap Live focus.
Tap Live focus effect, choose an effect, and drag the slider to fine-tune the effect.

How do I turn on Scene optimizer?

From Camera, swipe to Photo, and tap Scene optimizer. * The Scene optimizer is only available when using the rear camera. The Scene optimizer icon will change automatically based on what the camera detects, such as when taking nature photos or when taking photos in a dark setting.

How do I record videos?

From Camera, swipe right or left to change the shooting mode to Video.
Tap Capture to begin recording a video.
- To take a picture while recording, tap Capture.
- To temporarily stop recording, tap Pause. To continue recording, tap Resume.
Tap Stop when you are finished recording.

How do you create a Live focus video?

From Camera, swipe to More, then tap Live focus video. Tap Live focus effect, choose an effect, and drag the slider to fine-tune the effect. Tap Capture to begin recording.

How do you use the Zoom-in mic feature?

From Camera, tap Settings. Tap Advanced recording options > Zoom-in mic, and tap to enable. Tap Back to return to the main Camera screen. Swipe to change the shooting mode to Video. Tap Capture to begin recording. Bring your fingers together or apart on the screen to zoom in or out on the audio source. The microphone icon indicates the level of amplification being applied.

How do you record a Super Slow-mo video?

From Camera, swipe to More, and then tap Super slow-mo. Tap Super Slow-mo to record. It is recommended to hold the device steady for best results.

How do you use the Super steady feature?

From Camera, swipe to change the shooting mode to Video. Tap Super steady. Tap Capture to begin recording.

How do you access Camera settings?

From Camera, tap Settings.

What are the options under Intelligent features in Camera settings?

Scene optimizer: Automatically adjust the color settings of your pictures to match the subject matter.
Shot suggestions: Get tips to help you choose the best shooting mode.
Smart selfie angle: Automatically switch to a wide-angle selfie when there are more than two people in the frame.
Scan QR codes: Automatically detect QR codes when using the camera.

What are the options under Pictures in Camera settings?

Swipe Shutter button to edge to: Choose to either take a burst shot or create a GIF when you swipe the shutter to the nearest edge.
Save options: Choose file formats and other saving options.
- HEIF pictures (Photo): Save pictures as high efficiency images to save space. Some sharing sites may not support this format.
- Save RAW copies: Save JPEG and RAW copies of pictures taken in Pro mode.
- Ultra wide shape correction: Automatically correct distortion in pictures taken with the ultra wide lens.

What are the options under Videos in Camera settings?

Rear video size: Select a resolution. Selecting a higher resolution for higher quality requires more memory.
Front video size: Select a resolution. Selecting a higher resolution for higher quality requires more memory.
Advanced recording options: Enhance your videos with advanced recording formats.
- High efficiency video: Record videos in HEVC format to save space. Other devices or sharing sites may not support playback of this format.
- HDR10+ video: Optimize videos by recording in HDR10+. Playback devices must support HDR10+ video.
- Zoom-in mic: Match the mic zoom to the camera zoom while recording videos.
Video stabilization: Activate anti-shake to keep the focus steady when the camera is moving.

What are some of the Useful features in Camera settings?

Auto HDR: Capture more detail in the bright and dark areas of your shots.
Selfie tone: Add a warm or cool tint to your selfies.
Tracking auto-focus: Keep a moving subject in focus.
Pictures as previewed: Save selfies as they appear in the preview without flipping them.
Grid lines: Display viewfinder grid lines to help compose a picture or video.
Location tags: Attach a GPS location tag to the picture.
Shooting methods:
- Press Volume key to: Use the Volume key to take pictures, record video, zoom, or control system volume.
- Voice control: Take pictures speaking key words.
- Floating shutter button: Add an extra shutter button that you can move anywhere on the screen.
- Show palm: Hold your hand out with your palm facing the camera to have your picture taken in a few seconds.

How do you select a Storage location in Camera settings?

Select a memory location. A memory card (not included) must be installed to view Storage location.

What are some other options in Camera settings?

Shutter sound: Play a tone when taking a picture.
Reset settings: Reset the camera settings.
About Camera: View app and software information.

How do you access the Gallery app?

From Apps, tap Gallery.

How do you view pictures in the Gallery app?

From Gallery, tap Pictures. Tap a picture to view it. Swipe left or right to view other pictures or videos.

What can you do while viewing a picture in the Gallery app?

To use Bixby Vision on the current picture, tap Bixby Vision.
To mark the picture as a favorite, tap Favorite.
To access more features, tap More options:
- Details: View and edit information about the picture.
- Set as wallpaper: Set the picture as wallpaper.
- Set as Always On Display image: Set the picture as the background image for the Always On Display.
- Send as live message: Use Live message to draw an animation on a picture and share it.
- Move to Secure Folder: Move the picture to a Secure Folder.
- Print: Send the picture to a connected printer.

How do you edit pictures in the Gallery app?

From Gallery, tap Pictures. Tap a picture to view it, and then tap Edit. The following options are available:

Transform: Rotate, flip, crop, or make other changes to the overall appearance of the picture.
Filters: Add color effects.
Tone: Adjust the brightness, exposure, contrast, and more.
Sticker: Overlay illustrated or animated stickers.
Text: Add text to the picture.
Draw: Add handwritten text or hand drawn content. Tap Save when finished.

How do you play videos in the Gallery app?

From Gallery, tap Pictures. Tap a video to view it. Swipe left or right to view other pictures or videos.

What can you do while viewing a video in the Gallery app?

To mark the video as a favorite, tap Favorite. The video is added to Favorites under the Albums tab.
To access more features, tap More options:
- Details: View and edit information about the video.
- Set as wallpaper: Set the video as wallpaper on the Lock screen.
- Send as live message: Use Live message to draw an animation and share it.
- Move to Secure Folder: Add this video to your Secure Folder.
Tap Play video to play the video.

How do you enable Video enhancer?

From Settings, tap Advanced features > Video enhancer. Tap to enable this feature.

How do you edit videos in the Gallery app?

From Gallery, tap Pictures. Tap a video to view it. Tap Edit to use the following tools:

Rotate: Rotate the video clockwise.
Trim: Cut segments of the video.
Filters: Add visual effects to the video.
Portrait: Enhance skin tones, eyes, and other facial features.
Text: Add text to your videos.
Sticker: Overlay illustrated or animated stickers.
Draw: Draw on your video.
Speed: Adjust the play speed.
Audio: Adjust the volume levels and add background music to the video. Tap Save, and then confirm when prompted.

How do you share pictures and videos from the Gallery app?

From Gallery, tap Pictures. Tap More options > Share, and then tap pictures and videos to select them. Tap Share, and then choose an app or connection to use for sharing your selection. Follow the prompts.

How do you delete pictures and videos from the Gallery app?

From Gallery, tap More options > Edit. Tap pictures and videos to select them, or tap the All checkbox at the top of the screen to select all pictures and videos. Tap Delete, and confirm when prompted.

How do you create a movie in the Gallery app?

From Gallery, tap Create movie. Tap pictures and videos to add them to the movie. Tap Create movie and then choose either Highlight reel (automatic slideshow) or Self-edited (custom slideshow). The following options are available:

Duration: Adjust the run time of the entire movie (Highlight reel only).
Transition effect: Add visual interest to your movie by customizing the transitions between each clip (Self-edited only).
Title: Add a title and a description to your movie.
Audio: Adjust the volume of your movie, add sounds effects, or add music.
Clips: View and edit each video or picture in your movie.
Add: Incorporate additional clips from the gallery (Self-edited only).
Share: Send your movie to friends and family. Tap Save.

How do you take a screenshot?

From any screen, press and release the Side and Volume down keys.

How do you take a screenshot using palm swipe?

From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. Tap to enable this feature. Capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen.

How do you access Screenshot Settings?

From Settings, tap Advanced features > Screenshots and screen recorder.

What are some Screenshot Settings options?

Screenshot toolbar: Show additional options after you take a screenshot.
Delete shared screenshots: Automatically delete screenshots after they are shared through the screenshot toolbar.
Screenshot format: Select if you would like your screenshots to be saved as JPG or PNG files.

How do you use the Screen recorder?

From Quick Settings, tap Screen recorder to begin recording. Tap Draw to draw on the screen. Tap Selfie video to include a recording from your front camera. Tap Stop to finish recording. These are automatically saved to the Screen recording album in the Gallery.

How do you access Screen recorder settings?

From Settings, tap Advanced features > Screenshots and screen recorder > Screen recorder settings.

What are some Screen recorder settings?

Sound: Choose what sounds to record while using the screen recorder.
Video quality: Select a resolution. Selecting a higher resolution for higher quality requires more memory.
Selfie video size: Drag the slider to set the size of the video overlay.

How do you access the Apps list?

From a Home screen, swipe the screen upward to access the Apps list.

How do you uninstall or disable apps?

From Apps, touch and hold an app, and tap Uninstall/Disable.

How do you search for apps?

From Apps, tap Search, and enter a word or words. As you type, matching apps and settings appear as results on the screen. Tap a result to go to that app.

How do you sort apps?

From Apps, tap More options > Sort. The following sorting options are available:

Custom order: Arrange apps manually.
Alphabetical order: Sort apps alphabetically. When apps are arranged manually (Custom order), empty icon spaces can be removed by tapping More options > Clean up pages.

How do you create and use folders?

From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted. Release the app shortcut to create the folder.

Folder name: Name the folder.
Palette: Change the folder color.
Add apps: Place more apps in the folder. Tap apps to select them, and then tap Done. Tap Back to close the folder.

How do you copy a folder to a Home screen?

From Apps, touch and hold a folder, and tap Add to Home.

How do you delete a folder?

From Apps, touch and hold a folder to delete. Tap Delete folder, and confirm when prompted.

How do you use Game Booster?

While playing a game, swipe up from the bottom of the screen to view the navigation bar. The following options are seen on the far right and left sides:

Screen touch lock: Lock the screen to prevent accidental taps.
Game Booster: Configure other options, including performance monitoring and blocking the navigation bar, screen touches, and screenshots.

How do you access App settings?

From Settings, tap Apps.

What are some options in App settings?

Sort by: Sort the apps by size, name, last used, or last updated.
Default apps: Choose or change apps that are used by default for certain features, like email or browsing the Internet.
Permission manager: Control which apps have permissions to use certain features of your device.
Show/Hide system apps: Show or hide system (background) apps.
Special access: Select which apps can have special access permissions to features on your device.
Reset app preferences: Reset options that have been changed. Existing app data is not deleted. Tap an app to view and update information about the app.

What are some options when you tap on an app in App settings?

Usage
- Mobile data: View mobile data usage.
- Battery: View battery usage since the last full charge.
- Storage: Manage the app’s storage usage.
- Memory: View memory usage.
App settings
- Notifications: Configure notifications from the app.
- Permissions: View permissions granted to the app for access to your device’s information.
- Set as default: Set the app as a default for a certain category of apps.
Advanced
- Options vary by app.
App info options
- Open: Launch the app. Not all apps have this option.
- Uninstall/Disable: Uninstall or disable the app. Some preloaded apps can only be disabled, not uninstalled.
- Force stop: Stop an app that is not working correctly.

How do you access Galaxy Essentials?

From Apps, tap More options > Galaxy Essentials.

How do you access AR Zone?

From Apps, tap Samsung folder > AR Zone.

How do you access Bixby?

From Apps, tap Samsung folder > Bixby.

How do you access the Galaxy Store?

From Apps, tap Galaxy Store.

How do you access Galaxy Wearable?

From Apps, tap Galaxy Wearable.

How do you access Game Launcher?

From Apps, tap Game Launcher. If Game Launcher is not seen in the Apps list, then from Settings, tap Advanced features > Game Launcher, and then tap .

How do you access Samsung Global Goals?

From Apps, tap Samsung Global Goals.

How do you access SmartThings?

From Apps, tap Samsung folder > SmartThings, and sign in with your Samsung account.

How do you access Tips?

From Apps, tap Samsung folder > Tips.

How do you access Calculator?

From Apps, tap Calculator.

What are some features of the Calculator app?

History: View past calculations.
Unit converter: Convert between measurements.
Scientific mode: If the icon is not visible, turn your device to landscape.

How do you access Calendar?

From Apps, tap Calendar.

How do I add calendars to the Calendar app?

From Calendar, tap Navigation drawer. Tap Settings > Add new account and select an account type. Enter your account information and follow the prompts.

How do I subscribe to calendars that match my interests?

From Calendar, tap Navigation drawer. Tap Subscribe to your interests and follow the prompts.

How do I set the alert style for Calendar?

From Calendar, tap Navigation drawer > Settings > Alert style. The following options are available: • Light: Receive a notification and hear a short sound. • Medium: Get a full screen alert and hear a short sound. • Strong: Get a full-screen alert and ring sound that persist until dismissed.

What are the sound options for calendar alerts?

Depending on the alert style selected, the following sound options are available: • Ring once sound: Choose the alert sound for Light or Medium alert styles. • Keep ringing sound: Choose the alert sound for the Strong alert style.

How do I create an event in the Calendar app?

From Calendar, tap Add event to add an event. Enter details for the event, and then tap Save.

How do I delete an event from the Calendar app?

From Calendar, tap an event, and tap again to edit it. Tap Delete, and confirm when prompted.

How do I access the Clock app features?

From Apps, tap Clock, and tap a tab to use a feature.

How do I create a new alarm?

From Clock, tap Add alarm. Tap the following items to configure an alarm: • Time: Set a time for the alarm. • Day: Choose the days for this alarm. • Alarm name: Enter a name for the alarm. • Alarm sound: Choose a sound to play for the alarm and drag the slider to set the volume of the alarm. • Vibration: Choose whether the alarm uses vibration alert. • Snooze: Allow snoozing. Set interval and repeat values for the alarm while snoozing. Tap Save to save the alarm.

How do I delete an alarm?

From Clock, touch and hold an alarm. Tap Delete.

How do I use the World clock feature?

From Clock, tap World clock.

Tap Add city > Search for a city, and enter the name of the city.
Tap the city name in the list, and then tap Add. To remove a city, touch and hold it, and tap Delete.

How do I use the Time zone converter?

From Clock, tap World clock. Tap More options > Time zone converter. Tap Menu to choose a different city. To add a city to the list, tap Add city. Swipe the hours, minutes, and period (AM or PM) on the clock to set a time. Local times for the other cities listed are automatically updated. To return the clock to the current time, tap Reset.

How do I show weather information on the World clock?

From Clock, tap World clock. Tap More options > Settings > Show weather to enable or disable weather information. Tap Temperature to change from Fahrenheit to Celsius.

How do I use the Stopwatch?

From Clock, tap Stopwatch. Tap Start to begin timing. To keep track of lap times, tap Lap. Tap Stop to end timing. To continue timing after stopping the clock, tap Resume. To reset the Stopwatch to zero, tap Reset.

How do I set a Timer?

From Clock, tap Timer. Use the keypad and tap Hours, Minutes, and Seconds to set the Timer. Tap Start to begin the Timer. To temporarily stop the Timer, tap Pause. To continue, tap Resume. To stop and reset the Timer, tap Cancel.

How do I create a preset timer?

From Clock, tap Timer > Add preset timer. Configure the countdown time and timer name. Tap Add to save the timer. To edit a saved preset timer, tap More options > Edit preset timers.

How do I customize the Timer options?

From Clock, tap Timer. Tap More options > Settings. • Sound: Choose a preloaded timer sound or add your own. • Vibration: Enable to disable vibration for the timer.

How do I configure general settings for Clock tools?

From Clock, tap More options > Settings. • Vibrate for alarms and timers: Enable to always vibrate for alarms and timers if the Sound mode is set to either Mute or Vibrate. • Customization Service: Sign in to your Samsung account to customize personal content in supported apps. • About Clock: View the current software version and check for updates.

How do I create a contact?

From Apps, tap Contacts > Create contact.

How do I edit a contact?

From Contacts, tap a contact. Tap Edit. Tap any of the fields to add, change, or delete information. Tap Save.

How do I call or message a contact?

From Contacts, tap a contact. Tap Call or Message.

How do I add a contact to favorites?

From Contacts, tap a contact. Tap Add to Favorites to mark the contact as a favorite. To remove the contact from Favorites, tap Favorite.

How do I share a contact?

From Contacts, tap a contact. Tap Share. Tap either File or Text. Choose a sharing method and follow the prompts. When viewing a contact, tap QR code to quickly share the information.

How do I enable Direct share?

From Settings, tap Advanced features > Direct share, and tap to enable the feature.

How do I create a contact group?

From Contacts, tap Open drawer > Groups. Tap Create group, and then tap fields to enter information about the group: • Group name: Enter a name for the new group. • Group ringtone: Customize the sounds for the group. • Add member: Select contacts to add to the new group, and then tap Done. Tap Save.

How do I add or remove contacts from a group?

From Contacts, tap Open drawer > Groups, and then tap a group. To remove a contact, touch and hold a contact to select it, and then tap Remove. To add a contact, tap Edit > Add member, and then tap the contacts you want to add. When finished, tap Done > Save.

How do I send a message to a group?

From Contacts, tap Open drawer > Groups, and then tap a group. Tap More options > Send message.

How do I send an email to a group?

From Contacts, tap Open drawer > Groups, and then tap a group. Tap More options > Send email. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done. Choose an email account and follow the prompts.

How do I delete a group?

From Contacts, tap Open drawer > Groups, and then tap a group. Tap More options > Delete. To only delete the group, tap Group only. To delete the group and the contacts in the group, tap Group and members.

How do I import contacts?

From Contacts, tap Open drawer > Manage contacts. Tap Import or export contacts. Tap Import and follow the prompts.

How do I export contacts?

From Contacts tap Open drawer > Manage contacts. Tap Import or export contacts. Tap Export and follow the prompts.

How do I link contacts?

From Contacts, tap the contact to select it. Tap More options > Link to another contact. Tap contacts to choose them. Tap Link.

How do I unlink contacts?

From Contacts, tap the contact to select it. Tap More options > Add/remove linked contacts. Tap Unlink beside contacts to unlink them from the main contact.

How do I delete contacts?

From Contacts, touch and hold a contact to select it. You can also tap other contacts to select them for deletion. Tap Delete, and confirm when prompted.

How do I access the Internet app?

From Apps, tap Internet.

How do I open a new browser tab?

From Internet, tap Tabs > New tab.

How do I close a browser tab?

From Internet, tap Tabs > Close tab.

How do I open a bookmark?

From Internet, tap Bookmarks. Tap a bookmark entry.

How do I save a web page?

From Internet, tap Tools > Add page to > Saved pages.

How do I view browsing history?

From Internet, tap Tools > History.

How do I clear browsing history?

From Internet, tap More options > Clear history.

How do I share web pages?

From Internet, tap Tools > Share, and follow the prompts.

How do I turn on Secret mode?

From Internet, tap Tabs > Turn on Secret mode. Tap any of the following features for additional protection: • Smart anti-tracking • Ask sites not to track me • Lock Secret mode Tap Start to begin browsing in Secret mode.

How do I turn off Secret mode?

From Internet, tap Tabs > Turn off Secret mode.

How do I modify Internet app settings?

From Internet, tap Tools > Settings.

How do I compose a new message?

From Apps, tap Messages > Compose new message.

How do I search for a message?

From Messages, tap Search. Enter keywords in the Search field, and then tap Search on the keyboard.

How do I delete conversations?

From Messages, tap More options > Delete. Tap each conversation you want to delete. Tap Delete, and confirm when prompted.

How do I customize notifications for emergency alerts?

From Settings, tap Connections > More connection settings. Tap Wireless Emergency Alerts > Settings.

How do I send SOS messages?

From Settings, tap Advanced features > Send SOS messages, and then tap to enable this feature. Tap Send messages to and add recipients by creating new contacts or selecting from Contacts. To include a picture from your front and rear camera, tap Attach pictures. To include a five-second audio recording in your SOS message, tap Attach audio recording. Press the Side key quickly three times to send an SOS message.

How do I configure the settings for text and multimedia messages?

From Messages, tap More options > Settings.

How do I access My Files?

From Apps, tap Samsung folder > My Files.

What are the file groups in My Files?

Files stored in the device are organized into the following groups: • Recent files: View recently accessed files. • Categories: View your files based on the file type. • Storage: View files saved on your device, optional SD card, and cloud accounts. • Analyze storage: See what’s taking up space in your storage.

What are the My Files options?

From My Files, the following options are available: • Search: Search for a file or folder. • More options: – Verizon Cloud: Connect to the Verizon Cloud™ service. – Clear Recent files list: Remove the list of recently accessed files. – Analyze storage: See what’s taking up space in your storage. – Trash: Choose to restore or permanently remove files that you delete. – Settings: View settings for the app.

How do I access the Phone app?

From a Home screen, tap Phone.

How do I make a call using the Phone app?

From the Phone app, enter a number on the keypad and tap Call. You can also tap Keypad if the keypad is not displayed.

How do I enable swipe to call?

From Settings, tap Advanced features > Motions and gestures > Swipe to call or send messages.
Tap to enable this feature.

How do I make a call from Recents?

From Phone, tap Recents to display a list of recent calls.
Tap a contact, and then tap Call.

How do I make a call from Contacts?

From Contacts, swipe your finger across a contact to the right to call the contact.

How do I answer a call?

On the incoming call screen, drag Answer to the right to answer the call. Alternatively, on the incoming call pop-up screen, tap Answer to answer the call.

How do I decline a call?

On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail. Alternatively, on the incoming pop-up screen, tap Decline to reject the call and send it to your voicemail.

How do I decline a call with a message?

On the incoming call screen, drag Send message upward and select a message. Alternatively, on the incoming call pop-up screen, tap Send message and select a message.

How do I end a call?

Tap End when you are ready to end your call.

How do I adjust the call volume?

Press the Volume keys to increase or decrease the volume.

How do I switch to a headset or speaker during a call?

Tap Speaker to hear the caller using the speaker or tap Bluetooth to hear the caller using a Bluetooth headset.

How do I return to the call screen when multitasking?

Drag the Status bar down to display the Notification panel and tap the call.

How do I end a call while multitasking?

Drag the Status bar down to display the Notification panel, and then tap End call.

How do I adjust call pop-up settings?

From Phone, tap More options > Settings > Call display while using apps.

What are the available call pop-up display options?

Full screen: Display an incoming call in the full screen Phone app.
Pop-up: Display an incoming call as a pop-up at the top of the screen.
Mini pop-up: Display an incoming call as a smaller pop-up.
Keep calls in pop-up: Enable this option to keep calls in the pop-up after they are answered.

How do I explore nearby businesses and venues to get contact information and directions?

From Phone, tap Places.
Tap a category to search nearby.
Tap a location to view contact information and directions.

How do I view my call log?

From Phone, tap Recents. A list of recent calls is displayed. If the caller is in your Contacts list, the caller’s name is displayed.

How do I save a contact from a recent call?

From Phone, tap Recents.
Tap the call that contains the information that you want to save to your Contacts list, and tap Add to contacts.
Tap Create new contact or Update existing contact.

How do I delete call records?

From Phone, tap Recents.
Touch and hold the call you want to delete from the Call log.
Tap Delete.

How do I block a number?

From Phone, tap Recents.
Tap the caller you want to add to the Block list.
Tap Details > Block, and confirm when prompted.

How else can I modify my Block list?

From Phone, tap More options > Settings > Block numbers.

How do I set up a speed dial?

From Phone, tap Keypad > More options > Speed dial numbers.
Tap an unassigned number.
Type in a name or number, or tap Add from Contacts to assign a contact to the number.

How do I make a call with speed dial?

From Phone, touch and hold the Speed dial number. If the Speed dial number is more than one digit long, enter the first digits, and then hold the last digit.

How do I remove a speed dial number?

From Phone, tap More options > Speed dial numbers.
Tap Delete by the contact you want to remove from Speed dial.

How do I access my voicemail?

From Phone, touch and hold the 1 key and follow the voice prompts from the voicemail center.

How do I make an emergency call?

From Phone, enter the emergency telephone number (911 in North America) and tap Call.
Complete your call.

How do I access phone settings?

From Phone, tap More options > Settings.

How do I place a multi-party call?

From the active call, tap Add call to dial the second call.
Dial the new number and tap Call. When the call is answered:
- Tap the On hold number to switch between the two calls.
- Tap Merge to hear both callers at once (multi-conferencing).

How do I make a video call?

Tap Phone, enter a number, and then tap Video call.

How do I enable Wi-Fi calling?

From Phone, tap More options > Settings > Wi-Fi calling.
Tap to enable this feature.
Follow the prompts to set up and configure Wi-Fi calling.

How do I enable advanced calling?

From Settings, tap Connections > Advanced calling, and then tap to turn on this feature.
Tap either HD Voice and Video Calling or HD Voice only.

How do I adjust Real Time Text (RTT) settings?

From Phone, tap More options > Settings.
Tap Real time text for the following options:
- Always visible: Show the RTT call button on the keypad and during calls.
- Use external TTY keyboard: Hide the RTT keyboard when an external TTY keyboard is connected.
- TTY mode: Choose the preferred TTY mode for the keyboard in use.

How do I access Samsung Health?

From Apps, tap Samsung folder > Samsung Health.

How do I create a note using Samsung Notes?

From Samsung Notes, tap Create note.
When you are finished, tap Save.

How do I edit notes?

From Samsung Notes, tap a note to view it.
Tap Edit and make changes. When you are finished, tap Save.

What are the options in the Notes menu?

From Samsung Notes, tap More options for the following options:

Edit: Select notes to share, delete, lock, or move.
Sort: Change the way notes are organized.
View: Switch between Grid, List, or Simple list.

How do I view my notes by category?

From Samsung Notes, tap Navigation drawer for the following options:

All notes: View all notes.
Frequently used: Quick access to commonly used notes.
Shared notebooks: View notebooks shared with your contacts through your Samsung account.
Trash: View deleted notes for up to 15 days.
Categories: View notes by category.
Settings: View settings for the Samsung Notes app.
Manage categories: Add, remove, and organize categories.

How do I use Samsung Pay?

From Apps, tap Samsung Pay, select a card to pay with and authorize payments by scanning your finger or by entering your Samsung Pay PIN.
Hold your phone over the store’s card reader.

How do I use Simple Pay?

From Apps, tap Samsung Pay, tap Menu > Settings > Use Favorite Cards.
Tap to enable Simple Pay on each screen. To use Simple Pay:
From any screen, swipe up from the bottom of the screen.
Drag the card down to close Simple Pay.

How do I use the Chrome app?

Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device.

How do I use the Drive app?

Open, view, rename, and share files saved to your Google Drive cloud account.

How do I use the Duo app?

Make one-to-one video calls.

How do I use the Gmail app?

Send and receive email with Google’s web-based email service.

How do I use the Google app?

Find online content with tools that learn what interests you. Turn on your personalized feed to receive customized content.

How do I use the Google Pay app?

Pay with your Android phone at participating stores and within mobile apps with Google Pay.

How do I use the Maps app?

Get directions and other location-based information. You must enable location services to use Google Maps.

How do I use the Photos app?

Store and back up your photos and videos automatically to your Google Account with Google Photos.

How do I use the Play Movies & TV app?

Watch movies and TV shows purchased from Google Play. You can also view videos saved on your device.

How do I use the Play Store app?

Find new apps, movies and TV shows, music, books, magazines, and games in the Google Play store.

How do I use the YouTube app?

Watch and upload YouTube videos right from your device.

How do I use the YT Music app?

Stream and browse playlists, albums, and artists from YouTube Music.

How do I use the Call Filter app?

Detect and block spam calls, identify unknown callers and texters, and get alerts on identified numbers.

How do I use the Cloud app?

Back up and access your data. You can also use Verizon Cloud to transfer content between other devices.

How do I use the Digital Secure app?

Protect your device from digital threats, including viruses and malware, risky web sites, and from people accessing the information on your device if it is ever lost or misplaced.

How do I use the My Verizon app?

View details and manage your Verizon Wireless account.

How do I use the Voicemail app?

Retrieve messages left by unanswered calls.

How do I use the Message+ app to send a message?

From Apps, tap Message+.
Tap New message.
Tap the To: field and then enter a contact name, a mobile phone number, or an email address using the keyboard. As you enter letters, possible matches from your accounts and contacts display on the screen. Touch a match to add it to the message.
Tap Type a message and enter your message.
Tap Send.

How do I reply to a message using Message+?

From Apps, tap Message+.
Tap a conversation to display it.
Tap the Type a message field and then type your reply message.
When the message is complete, tap Send.

How do I delete messages using Message+?

From Apps, tap Message+.
Tap a conversation to display it.
Touch and hold the message you want to delete, and then tap Delete messages on the pop-up menu. Follow the prompts to confirm the deletion.

How do I protect a message from deletion using Message+?

From Apps, tap Message+.
Tap a conversation to display it.
Touch and hold the message that you want to lock, and then tap Lock message on the pop-up menu. A lock icon displays on the message.

How do I delete conversations using Message+?

From Apps, tap Message+.
Touch and hold a conversation you want to delete and tap Delete conversation. Follow the prompts to confirm the deletion.

How do I access Outlook?

From Apps, tap Microsoft folder > Outlook.

How do I add an attachment in Outlook?

See the “Add attachment” option within the Outlook app.

How do I send a message in Outlook?

See the “Send message” option within the Outlook app.

How can I access my device settings?

You can access your device settings by either dragging down the Status bar and tapping the Settings icon, or by tapping the Settings icon from Apps.

How do I search for a setting?

From Settings, tap Search, enter keywords, and then tap an entry to go to that setting.

How do I manage connections between my device and other networks and devices?

Go to Settings > Connections to manage connections.

How do I connect to a Wi-Fi network?

From Settings, tap Connections > Wi-Fi, then tap the Wi-Fi toggle to turn it on and scan for available networks. Tap a network and enter the password if required.

How do I manually connect to a Wi-Fi network that is not listed?

From Settings, tap Connections > Wi-Fi, and turn on Wi-Fi. Then, tap Add network at the bottom of the list. Enter the network name, security option, password, MAC address type, and choose if you want to auto reconnect, then tap Save.

How do I access advanced Wi-Fi settings?

From Settings, tap Connections > Wi-Fi, turn on Wi-Fi, tap More options > Advanced.

What are the advanced Wi-Fi settings I can configure?

You can configure the following: Switch to mobile data, turn on Wi-Fi automatically, detect suspicious networks, Wi-Fi power saving mode, Wi-Fi notifications, show Wi-Fi pop-up, manage networks, Wi-Fi control history, Hotspot 2.0, install network certificates, MAC address, and IP address.

How do I use Wi-Fi Direct?

From Settings, tap Connections > Wi-Fi, turn on Wi-Fi, and then tap More options > Wi-Fi Direct. Tap a device, and then follow the prompts to connect.

How do I disconnect from Wi-Fi Direct?

From Settings, tap Connections > Wi-Fi > More options > Wi-Fi Direct. Tap a device to disconnect it.

How do I pair my device with another Bluetooth device?

From Settings, tap Connections > Bluetooth, turn on Bluetooth, tap a device, and then follow the prompts to connect.

How do I rename a paired Bluetooth device?

From Settings, tap Connections > Bluetooth, turn on Bluetooth, tap Settings next to the device name, then tap Rename. Enter a new name and tap Rename.

How do I unpair a Bluetooth device?

From Settings, tap Connections > Bluetooth, turn on Bluetooth, tap Settings next to the device, then tap Unpair.

How do I access advanced Bluetooth options?

From Settings, tap Connections > Bluetooth, and then tap Advanced for options like: phone name, received files, music share, ringtone sync, and Bluetooth control history.

How do I use Dual Audio?

Connect Bluetooth audio devices to your smartphone, then from the Notification panel, tap Media. Under Audio output, tap next to each audio device (up to two) to play audio to them.

How do I turn on NFC?

From Settings, tap Connections > NFC and payment, and then tap the toggle to turn on this feature.

How do I turn on Android Beam?

From Settings, tap Connections > NFC and payment, turn on NFC, tap Android Beam, and then tap the toggle to turn on this feature.

How do I use Tap and pay?

From Settings, tap Connections > NFC and payment, turn on NFC, tap Tap and pay > Payment to see the default payment app. You can also select “Tap and pay with open apps” to use another payment app when open, or set another payment app as the default.

How do I turn on Airplane mode?

From Settings, tap Connections > Airplane mode, and then tap the toggle to enable this feature.

How do I configure my device’s mobile network settings?

From Settings, tap Connections > Mobile networks.

What options are available under Mobile networks settings?

You can configure options like: Data roaming access, roaming state, signal strength, network mode, access point names, network operators, and network extenders.

How do I check my data usage?

From Settings, tap Connections > Data usage.

How do I turn on Data Saver?

From Settings, tap Connections > Data usage > Data saver, then tap the toggle to turn on Data Saver.

How do I allow certain apps to bypass Data Saver restrictions?

From Settings, tap Connections > Data usage > Data saver, tap Allow app while Data saver on, and tap next to each app to specify restrictions.

How can I monitor mobile data usage?

From Settings, tap Connections > Data usage, the following options are available: mobile data, mobile data only apps, alert me about data usage, mobile data usage, and billing cycle and data warning.

How can I monitor Wi-Fi data usage?

From Settings, tap Connections > Data usage, then tap Wi-Fi data usage to view data usage over Wi-Fi connections.

How do I turn on Mobile hotspot?

From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot, then tap the toggle to turn on Mobile hotspot.

How do I view a list of devices connected to my Mobile hotspot?

From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot, then tap Connected devices.

How do I change the Mobile hotspot password?

From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot, then tap the password, enter a new password, and tap Save.

How do I configure Mobile hotspot settings?

From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot, then tap More options > Configure mobile hotspot for the following settings: Network name, Hide my phone, Security, Password, Power saving mode, and Protected management frames.

How do I set the Mobile hotspot to automatically turn off?

From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot, tap More options > Timeout settings, and then select an interval.

How do I turn on Wi-Fi sharing?

From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot, then tap More options > Wi-Fi sharing to turn on this feature.

How do I select a bandwidth option for the Mobile hotspot?

From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot, tap Band, and then tap an option.

How do I enable Auto hotspot?

From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot, tap Auto hotspot, then tap the toggle to enable the feature.

How do I use tethering to share my device’s internet connection?

From Settings, tap Connections > Mobile hotspot and tethering, then select either Bluetooth tethering or USB tethering.

How do I turn on Nearby device scanning?

From Settings, tap Connections > More connection settings > Nearby device scanning, and tap the toggle to turn on the feature.

How do I connect to a printer?

From Settings, tap Connections > More connection settings > Printing. Tap Download plugin and follow the prompts to add a print service. Then tap the print service, and then tap More options > Add printer.

How do I use MirrorLink?

Connect your device to your car’s system using the USB cable, then from Settings, tap Connections > More connection settings > MirrorLink. Tap Connect to car via USB, and follow the prompts.

How do I set up a VPN?

From Settings, tap Connections > More connection settings > VPN, tap More options > Add VPN profile, enter the VPN network information provided by your network administrator, and tap Save.

How do I manage a VPN connection?

From Settings, tap Connections > More connection settings > VPN, tap Settings next to a VPN, then edit the VPN and tap Save, or tap Delete to remove the VPN.

How do I connect to a VPN?

From Settings, tap Connections > More connection settings > VPN, tap a VPN, enter your login information, and tap Connect.

How do I disconnect from a VPN?

From Settings, tap Connections > More connection settings > VPN, tap the VPN, and then tap Disconnect.

How do I configure a private DNS?

From Settings, tap Connections > More connection settings > Private DNS, tap one of the available options to configure a private DNS connection, and tap Save.

How do I connect to a local network using an Ethernet cable?

Connect an Ethernet cable to your device, then from Settings, tap Connections > More connection settings > Ethernet, and follow the prompts.

How do I change the sound mode?

From Settings, tap Sounds and vibration, and then choose a mode: Sound, Vibrate, or Mute.

How do I set my device to vibrate while ringing?

From Settings, tap Sounds and vibration > Sound mode > Sound, then turn on the “Vibrate while ringing” option.

How do I set a temporary mute?

From Settings, tap Sounds and vibration > Sound mode > Mute, then set a time limit.

How do I use Easy mute?

From Settings, tap Advanced features > Motions and gestures > Easy mute, and tap the toggle to enable it.

How do I customize vibration settings?

From Settings, tap Sounds and vibration, and then tap options to customize Vibration pattern and Vibration intensity.

How do I adjust the volume?

From Settings, tap Sounds and vibration > Volume, and drag the sliders. You can also use the Volume key.

How do I set the Volume key to control media volume?

From Settings, tap Sounds and vibration > Volume, then tap Use Volume keys for media to enable this feature.

How do I set a media volume limit?

From Settings, tap Sounds and vibration > Volume, tap More options > Media volume limit, then tap the toggle to enable this feature, and drag the Custom volume limit slider. You can also set a PIN to make changes.

How do I change the call ringtone?

From Settings, tap Sounds and vibration > Ringtone, then tap a ringtone to hear a preview and select it, or tap Add to use an audio file as a ringtone.

How do I change the notification sound?

From Settings, tap Sounds and vibration > Notification sound, and then tap a sound to hear a preview and select it.

How do I change the system sound theme?

From Settings, tap Sounds and vibration > System sound, and then choose an available option.

How do I customize system sounds and vibration?

From Settings, tap Sounds and vibration > System sound/vibration control for options like: touch interactions, screen lock/unlock, emergency tone, charging, dialing keypad, Samsung keyboard, and vibrations for touch interactions and Samsung keyboard.

How do I enable Dolby Atmos?

From Settings, tap Sounds and vibration > Sound quality and effects for the following options: Dolby Atmos and Dolby Atmos for gaming.

How do I choose an audio preset that is customized to different genres of music, or manually change my audio settings?

From Settings, tap Sounds and vibration > Sound quality and effects. Then, tap Equalizer to choose a music genre.

How do I enhance the sound resolution of music and videos for a clearer listening experience?

From Settings, tap Sounds and vibration > Sound quality and effects, and tap an option to turn it on, such as UHQ upscaler, which sharpens audio resolution for crisp sound. These features are only available with a headset connected.

How do I customize the sound for each ear and enhance my listening experience?

From Settings, tap Sounds and vibration > Sound quality and effects > Adapt sound. Then, tap the sound profile that fits you best, and tap Settings to customize. You can also tap Personalize your sound to take a hearing test and let your device identify the best sound for you.

How do I play media sound on a speaker or headphones separate from the rest of the sounds on my device?

Connect to a Bluetooth device to make this option available in the Audio device menu. From Settings, tap Sounds and vibration > Separate app sound. Then, tap Turn on now to enable Separate app sound, and set the following options: App: Choose an app to play its sound on a separate audio device. Audio device: Choose the audio device that you want the app’s sound to be played on.

How do I configure notifications from apps and services?

From Settings, tap Notifications. You can then configure options such as Suggest actions and replies, Show snooze option, App icon badges, and Status bar.

How do I block notifications from an app?

From Settings, tap Notifications. Tap next to the app you want to block. Tap See all to open the complete list of apps.

How do I change notification settings for each app?

From Settings, tap Notifications > See all. Then, tap an app for options such as Show notifications and Categories.

How do I set the device to notify me about missed calls and messages by vibrating when I pick it up?

From Settings, tap Advanced features > Motions and gestures > Smart alert, and tap to enable.

How do I receive notifications as icons that can be tapped and expanded in pop-up view?

From Settings, tap Advanced features > Smart pop-up view, and tap to enable.

How do I switch to a darker theme to keep my eyes more comfortable at night, darkening white or bright screens and notifications?

From Settings, tap Display, and select either Light or Dark. You can also customize when and where Dark mode is applied in Dark mode settings.

How do I customize when and where Dark mode is applied?

From Settings, tap Display > Dark mode settings. You can configure Dark mode for either Sunset to sunrise or Custom schedule. You can also choose to apply Dark mode settings to the wallpaper when it is active, and turn on the Adaptive color filter to automatically turn on the Blue light filter between sunset and sunrise to reduce eye strain.

How do I adjust the screen brightness?

From Settings, tap Display. Then, drag the Brightness slider to set a custom brightness level, or tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions.

How do I get smoother scrolling and more realistic animations by increasing the screen’s refresh rate?

From Settings, tap Display > Motion smoothness. Then, tap an option, and tap Apply.

How do I use the Blue light filter to help me sleep better if I use my device at night?

From Settings, tap Display > Blue light filter. Then, drag the Opacity slider to set the opacity of the filter, tap Turn on now to enable this feature, or tap Turn on as scheduled to set a schedule for when Blue light filter should be enabled.

How do I set a different screen mode to adjust the screen quality for different situations?

From Settings, tap Display > Screen mode. Then, tap an option to set a different screen mode.

How do I change the font size and style to customize my device?

From Settings, tap Display > Font size and style. You can tap Font style to choose a different font, tap Bold font to make all fonts appear with bold weight, or drag the Font size slider to adjust the size of text.

How do I adjust the zoom level to increase or decrease the size of content on the screen?

From Settings, tap Display > Screen zoom. Then, drag the Screen zoom slider to adjust the zoom level.

How do I lower the screen resolution to save battery power, or increase it to sharpen the image quality?

From Settings, tap Display > Screen resolution. Then, tap your preferred resolution, and tap Apply. Some apps may not support higher or lower screen resolution settings and may close when you change the resolution.

How do I choose which apps I want to use in the full screen aspect ratio?

From Settings, tap Display > Full screen apps and tap apps to enable this feature.

How do I set the screen to turn off after a set amount of time?

From Settings, tap Display > Screen timeout, and tap a time limit to set it.

How do I prevent the screen from detecting touch input while the device is in a dark place, such as a pocket or a bag?

From Settings, tap Display > Accidental touch protection to enable or disable the feature.

How do I increase the touch sensitivity of the screen for use with screen protectors?

From Settings, tap Display > Touch sensitivity to enable.

How do I display battery level and estimated time until the device is fully charged when the screen is off?

From Settings, tap Display > Show charging information to enable.

How do I display colors or photos when the screen turns off or while charging?

From Settings, tap Display > Screen saver. Then, choose one of the following options: None, Colors, Photo table, Photo frame, or Photos. Tap Preview for a demonstration of the selected Screen saver. Tap Settings next to a feature for additional options.

How do I decrease certain motion effects, such as when opening apps?

From Settings, tap Advanced features > Reduce animations to enable the feature.

How do I turn on the screen by lifting the device?

From Settings, tap Advanced features > Motions and gestures > Lift to wake to enable this feature.

How do I turn on the screen by double-tapping instead of using the Side key?

From Settings, tap Advanced features > Motions and gestures > Double tap to wake to enable this feature.

How do I use the front camera to detect my face so that the screen stays on while I am looking at it?

From Settings, tap Advanced features > Motions and gestures > Smart stay, and tap to enable the feature.

How do I change the screen layout to accommodate operating my device with one hand?

From Settings, tap Advanced features > One-handed mode. Then, tap Use One-handed mode to enable the feature and select either Gesture or Button.

How do I improve device performance through the quick optimization feature?

From Settings, tap Device care > Optimize now. This feature identifies apps that use excessive battery power, clears unneeded items from memory, deletes unnecessary files, closes apps running in the background, and scans for malware.

How do I view how battery power is used for my various device activities?

From Settings, tap Device care > Battery for options such as Battery usage, Power mode, App power management, Wireless PowerShare, and Charging.

How do I mount an optional memory card?

From Settings, tap Device care > Storage > Advanced. Then, under Portable storage, tap your SD card, and tap Mount.

How do I remove a memory card?

From Settings, tap Device care > Storage > Advanced. Then, under Portable storage, tap your SD card, and tap Unmount. Then, remove your memory card from the device.

How do I format a memory card?

From Settings, tap Device care > Storage > Advanced. Then, under Portable storage, tap your SD card, tap Format, and then follow the prompts. Formatting the SD card deletes ALL stored files.

How do I check the amount of available memory?

From Settings, tap Device care > Memory. The used and available memory are shown. You can also tap Clean now to free up as much memory as possible, tap View more to view the full list of apps and services using memory, tap Apps not used recently to view apps and services that are included in this group, or tap Select apps to exclude to choose apps to exclude from memory usage checks.

How do I enable or disable notifications from Device care?

From Settings, tap Device care > More options > Advanced > Notifications.

How do I automatically optimize the device daily?

From Settings, tap Device care > More options > Advanced > Auto optimization. Then, choose a time of day to optimize the device, and enable closing apps to free up memory.

How do I automatically restart the device on a custom schedule?

From Settings, tap Device care > More options > Advanced > Auto restart. Then, choose one or more days to restart the device and choose a time of day to restart the device.

How do I save battery power by optimizing settings when the device is not in use?

From Settings, tap Device care > More options > Advanced > Optimize settings. This will reduce brightness, turn off the screen after 30 seconds of inactivity, and limit media playback volume to 46%.

How do I change the device language?

From Settings, tap General management > Language and input > Language. Tap Add language, select a language from the list, and tap Set as default to change the device language. To switch to another language on the list, tap the desired language, and tap Apply.

How do I select a default keyboard for my device’s menus and keyboards?

From Settings, tap General management > Language and input > On-screen keyboard > Default keyboard and choose a keyboard. Additional keyboards can be downloaded from the Google Play store.

How do I customize settings for Google Voice typing?

From Settings, tap General management > Language and input > On-screen keyboard > Google Voice typing.

How do I enable or disable on-screen keyboards?

From Settings, tap General management > Language and input > On-screen keyboard > Manage keyboards. Then, tap each keyboard to enable or disable.

How do I show a button on the Navigation bar to quickly switch between keyboards?

From Settings, tap General management > Language and input > On-screen keyboard. Then, tap Show keyboard button to enable this feature.

How do I select my preferred service for autofill?

From Settings, tap General Management > Language and input > Autofill service and select your preferred service.

How do I configure Text-to-Speech (TTS) options?

From Settings, tap General management > Language and input > Text-to-speech for options such as Preferred engine, Language, Speech rate, Pitch, Play, and Reset.

How do I configure pointer speed for an optional mouse or trackpad (not included)?

From Settings, tap General management > Language and input. Under Pointer speed, drag the slider to the right to go faster or to the left to go slower.

How do I define which mouse button that I favor as primary?

From Settings, tap General management > Language and input > Primary mouse button, and choose either Left or Right.

How do I customize options when I have a physical keyboard connected to my device (sold separately)?

From Settings, tap General management > Language and input > Physical keyboard. Then, choose an option such as Show on-screen keyboard, Keyboard shortcuts, or Change language shortcut.

How do I set the date and time manually?

From Settings, tap General management > Date and time. Disable Automatic date and time, then you can choose a time zone, set the date, and set the time manually.

How do I set the format for displaying time?

From Settings, tap General management > Date and time > Use 24-hour format.

How do I check for system updates?

From Settings, tap System updates for options such as Check for system updates, Show system update history, Automatic security updates, and Use Software Upgrade Assistant.

How do I reset device settings to its factory default settings, which resets everything except the security, language, and account settings?

From Settings, tap General management > Reset > Reset settings. Then, tap Reset settings, and confirm when prompted.

How do I reset Wi-Fi, mobile data, and Bluetooth settings?

From Settings, tap General management > Reset > Reset network settings. Then, tap Reset settings, and confirm when prompted.

How do I reset device accessibility settings?

From Settings, tap General management > Reset > Reset accessibility settings. Then, tap Reset settings, and confirm when prompted.

How do I automatically restart my device at set times?

From Settings, tap General management > Reset > Auto restart. Then, tap to activate Auto restart, and set the day and time parameters.

How do I reset my device to factory defaults, erasing all data from my device?

From Settings, tap General management > Reset > Factory data reset. Tap Reset and follow the prompts to perform the reset. Any data stored on an external SD card is not affected.

What should I do before resetting my device to factory defaults?

Verify that the information you want to keep has transferred to your storage area. Also, log in to your Google Account and confirm your user name and password.

How do I remove all Google Accounts from the device in order to disable Factory Reset Protection?

From Settings, tap Accounts and backup > Accounts > [Google Account]. Then, tap Remove account.

How do I set a secure screen lock?

From Settings, tap Lock screen > Screen lock type and tap a secure screen lock (Pattern, PIN, or Password). You can also configure options such as showing notifications on the lock screen, Smart Lock, Secure lock settings, and Always On Display.

How do I configure features that appear on the Lock screen, like the clock and other useful information?

From Settings, tap Lock screen for options such as Wallpaper services, Clock style, Roaming clock, FaceWidgets, Contact information, Notifications, Shortcuts, and About Lock screen.

How do I configure Google Play to regularly check my apps and device for security risks and threats?

From Settings, tap Biometrics and security > Google Play Protect. Updates are checked for automatically.

What is the actual available capacity of the internal memory?

The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device.

How do I enable Find My Device?

You can enable Find My Device to protect your device from loss or theft. To do this, go to Settings, tap Biometrics and security > Find My Device. You will need a Google Account, and Google location service must be turned on. If you are not logged in to a Google Account, follow the prompts to sign in.

What are the options for using Find My Device?

The following options are available: Download the Find My Device app from Google Play, access Find My Device on the Internet, or search for “find my device” topics online.

How do I check for security updates?

To check for security updates, go to Settings, tap Biometrics and security > Security update to see the latest security update installed and check if a newer update is available.

How do I set up Samsung Pass?

To set up Samsung Pass, go to Settings, tap Biometrics and security > Samsung Pass. Sign in to your Samsung account and add your biometric data. You can visit samsung.com/us/support/owners/app/samsung-pass to learn more.

How do I allow installation of unknown apps?

To allow installation of unknown third-party apps, go to Settings, tap Biometrics and security > Install unknown apps. Then tap an app or source, and then tap Allow from this source. Note that installing unknown third-party apps could make your device and personal data more vulnerable to security risks.

How do I set up Secure Folder?

To set up Secure Folder, go to Settings, tap Biometrics and security > Secure Folder and follow the prompts to secure content on your device. You must sign in to your Samsung account to use Secure Folder.

How do I encrypt an SD card?

To encrypt an SD card, go to Settings, tap Biometrics and security > Encrypt or decrypt SD card. Then, tap Encrypt SD card and follow the prompts to encrypt all data on your memory card.

How do I decrypt an SD card?

To decrypt an SD card, go to Settings, tap Biometrics and security > Encrypt or decrypt SD card. Then, tap Decrypt SD card and follow the prompts to decrypt all data on your memory card.

How do I set up a SIM card lock?

To set up a SIM card lock, go to Settings, tap Biometrics and security > Other security settings > Set up SIM card lock and follow the prompts. You can tap Lock SIM card to turn on the feature and tap Change SIM card PIN to create a new PIN.

How do I make passwords visible?

To make passwords visible, go to Settings, tap Biometrics and security > Other security settings > Make passwords visible to turn on the feature.

How do I authorize security features and apps to have administrative access?

To authorize security features and apps to have administrative access, go to Settings, tap Biometrics and security > Other security settings > Device admin apps. Then tap an option to turn it on as a device administrator.

How do I manage credential storage?

To manage credential storage, go to Settings, tap Biometrics and security > Other security settings for the following options: Select a storage location for credential contents, view security certificates, view user certificates, install a new certificate from storage, and erase credential contents from the device and reset the password.

How do I configure advanced security settings?

To configure advanced security settings, go to Settings, tap Biometrics and security > Other security settings for the following options: Allow trusted devices to perform selected actions when connected, pin an app on your device screen, and keep your device secure by checking for security updates.

How do I turn on Location services?

To turn on Location services, go to Settings, tap Location. Then, tap the toggle to turn on Location services.

How do I configure app permissions for location information?

To configure app permissions for location information, go to Settings, tap Location > App permissions. Tap an app and select which of the following location permissions to grant it: Allow all the time, Allow only while using the app, or Deny.

How do I enable other location scanning tools to improve accuracy?

To enable other location scanning tools, go to Settings, tap Location > Improve accuracy. Tap connection method to add or remove from location services: Wi-Fi scanning or Bluetooth scanning.

How can I view recent location requests?

To view recent location requests, go to Settings, tap Location. Then tap an entry under Recent location requests to view the app’s settings.

How can I see how my location information is used?

To see how your location information is used, go to Settings, tap Location. Then tap an entry under Location services.

How can I set my device to notify me when apps access features in the background?

To set your device to notify you when apps access features in the background, go to Settings, tap Privacy > Permission manager. Tap a category, then tap an app to select which permissions you want to be notified about by tapping Allow or Deny.

How do I send diagnostic data to Samsung?

To send diagnostic data to Samsung, go to Settings, tap Privacy > Send diagnostic data. Read and accept the consent information to enable this feature.

How do I add an account?

To add an account, go to Settings, tap Accounts and backup > Accounts > Add account. Tap one of the account types and follow the prompts to enter your credentials and set up the account. You can also tap Auto sync data to enable automatic updates to your accounts.

How do I configure account settings?

To configure account settings, go to Settings, tap Accounts and backup > Accounts. Tap an account to configure that account’s sync settings and other available options for the account type.

How do I remove an account?

To remove an account, go to Settings, tap Accounts and backup > Accounts. Tap the account and then tap Remove account.

How do I back up my data to my Google Account?

To back up your data to your Google Account, go to Settings, tap Accounts and backup > Backup and restore for options: Back up my data to enable backup, select a Google Account for Backup account, and Automatic restore to enable automatic restoration.

How do I back up data to an SD card or USB storage device?

To back up data to an SD card or a USB storage device, go to Settings, tap Accounts and backup > Backup and restore > External storage transfer.

How do I customize my device’s Google settings?

To customize your device’s Google settings, go to Settings, tap Google, and select an option to customize.

How do I use Screen Reader?

To use Screen Reader, go to Settings, tap Accessibility > Screen reader and tap an option: Voice assistant, Tutorial, or Settings.

How do I configure visibility enhancements?

To configure visibility enhancements, go to Settings, tap Accessibility > Visibility enhancements and tap an option: High contrast theme, High contrast fonts, High contrast keyboard, Show button shapes, Color inversion, Color adjustment, Color lens, or Remove animations.

How do I configure size and zoom settings?

To configure size and zoom settings, go to Settings, tap Accessibility > Visibility enhancements and tap an option: Magnifier window, Magnification, Large mouse/touchpad pointer, Font size and style, or Screen zoom.

How do I configure hearing enhancements?

To configure hearing enhancements, go to Settings, tap Accessibility > Hearing enhancements and tap an option: Real time text, Hearing aid support, Amplify ambient sound, Adapt sound, Left/right sound balance, Mono audio, or Mute all sounds.

How do I configure text display settings for hearing enhancements?

To configure text display settings, go to Settings, tap Accessibility > Hearing enhancements and tap an option: Live transcribe, Live caption, Subtitle settings, or Sound detectors.

How do I configure alternate input for interaction and dexterity?

To configure alternate input, go to Settings, tap Accessibility > Interaction and dexterity and tap an option: Universal switch or Assistant menu.

How do I configure interactions for interaction and dexterity?

To configure interactions, go to Settings, tap Accessibility > Interaction and dexterity and tap an option within Answering and ending calls, such as: Read caller names aloud, Answer automatically, Press Volume up to answer, Press Side key to end calls or tap Interaction control to customize areas of screen interactions, hardkeys, and the keyboard.

How do I configure touch settings for interaction and dexterity?

To configure touch settings, go to Settings, tap Accessibility > Interaction and dexterity and tap an option: Touch and hold delay, Tap duration, or Ignore repeated touches.

How do I configure mouse and physical keyboard settings for interaction and dexterity?

To configure settings for a connected mouse and physical keyboard, go to Settings, tap Accessibility > Interaction and dexterity and tap an option: Click after pointer stops, Sticky keys, Slow keys, or Bounce keys.

How do I configure advanced accessibility settings for direct access?

To configure advanced accessibility settings for direct access, go to Settings, tap Accessibility > Advanced settings and tap an option: Configure the Side and Volume up keys, or the Volume up and down keys, or a Selected service, or Allow on Lock screen.

How do I configure advanced accessibility settings for notifications?

To configure advanced accessibility settings for notifications, go to Settings, tap Accessibility > Advanced settings and tap an option: Flash notification, Notification reminders, Time to take action, or Voice Label.

How do I use Bixby Vision for accessibility?

To use Bixby Vision for accessibility, go to Settings, tap Accessibility > Advanced settings > Bixby Vision for accessibility, to add modes to read text aloud, describe scenes, and detect colors.

How do I view installed services?

To view installed services, go to Settings, tap Accessibility > Installed services.

How do I access legal and license information about the current Accessibility software?

To access legal and license information about the current Accessibility software, go to Settings, tap Accessibility > About Accessibility.

How do I view tips and help?

To view tips and help, go to Settings, tap Tips and help.

How do I use Dual Messenger?

To use Dual Messenger, go to Settings, tap Advanced features > Dual Messenger. Tap the toggle next to supported apps to enable the feature for each app. To select which contacts have access to the secondary messenger app, tap Use separate contacts list.

How do I view information about my phone?

To view information about your phone, go to Settings, tap About phone. You can then view your phone number, model number, serial number, and IMEI information. You can also tap additional items to view more information about your device.

How do I view my device’s FCC ID?

You can view your device’s FCC ID from About phone > Status.

Where can I find the full Arbitration Agreement, Standard One-year Limited Warranty, End User License Agreement (EULA), and Health & Safety Information for my device?

The full Arbitration Agreement, Standard One-year Limited Warranty, End User License Agreement (EULA), and Health & Safety Information for your device are available online at the following links:

English: samsung.com/us/Legal/Phone-HSGuide
Spanish: samsung.com/us/Legal/Phone-HSGuide-SP This information can also be found on the device in the “About device” or “About phone” or “About tablet” section, for example:
Settings > About phone or About device or About tablet > Legal information > Samsung legal
Or, search “Legal”.

How do I view the FCC certification for my device?

If your device required Federal Communications Commission (FCC) approval, you can view the FCC certification by opening Settings > About phone or About device or About tablet > Status.

What should I do to maintain water and dust resistance?

To maintain water and dust resistance, make sure all compartments are closed tightly, dry the device thoroughly with a clean, soft cloth if exposed to fresh water, rinse with fresh water and dry if exposed to other liquids. Do not expose the device to water at high pressure, and note that the device’s water and dust resistance may be damaged if it is dropped or receives an impact.

What should I do if the device has been immersed in water or the microphone or speaker is wet?

If the device has been immersed in water or the microphone or speaker is wet, wipe the device with a dry cloth and dry it thoroughly before using it.

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