FREE ENGLISH T-MOBILE SAMSUNG GALAXY S8+ (S8PLUS) G955U (01) PDF USER GUIDE
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FREE ENGLISH T-MOBILE SAMSUNG GALAXY S8+ (S8PLUS) G955U (01) PDF REFERENCE MANUAL
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How do I install the SIM card and a memory card?
When you subscribe to a cellular network, you are provided with a plug-in SIM card. During activation, your SIM card is loaded with your subscription details, such as your Personal Identification Number (PIN), available optional services, and other features.
Warning: Please be careful when handling the SIM card to avoid damaging it. Keep all SIM cards out of reach of small children.
You can also install an optional microSD™, microSDHC™, or microSDXC™ memory card (not included) to add more memory space to your device. A memory card can be installed at any time. It is not necessary to install it prior to using the device.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and then push until the tray pops out.
2. Place the SIM card on the tray.
• Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown.
3. Place the memory card on the tray with the gold contacts facing down.
How do I finish installing the SIM/Memory card tray?
4. Slide the SIM card/Memory card tray back into the slot.
Note: Your device is IP68 rated for dust and water resistance. To maintain the water-resistant and dust-resistant features of your device, make sure that the SIM card/Memory card tray openings are maintained free of dust and water, and the tray is securely inserted prior to any exposure to liquids.
How do I charge the battery?
Note: You should dry the inside of the charging port before inserting a power connector to charge your device. If the charging port is not fully dry, your device may operate abnormally. For example, it may charge more slowly or overheat.
Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and USB cable) is included with the device for charging the battery from any standard outlet.
The battery comes partially charged. You can use the device while charging.
Note: For fastest charging times, use the Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging.
What are the steps to charge the device?
1. Insert the USB cable into the USB charger/Accessory port.
Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage.
2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.
3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete.
Note: This device is also compatible with wireless charging devices approved by Samsung, which are sold separately.
When should I charge the battery?
When the battery is low and only a few minutes of operation remain, the device sounds a warning tone at regular intervals. In this condition, your device conserves its remaining battery power by dimming the screen. When the battery level becomes too low, the device automatically turns off.
How can I quickly check the battery level?
View the battery charge indicator located in the top right corner of your device’s display. A solid color () indicates a full charge.
What should I do if the device heats up while charging?
While charging, the device and the charger may become hot when using wireless charging or fast charging. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation.
The charger may stop charging if the battery becomes too hot.
If the device heats up while charging the battery:
1. Disconnect the charger from the device and close any running apps.
2. Wait for the device to cool down, and then begin charging the device again.
• If the lower part of the device overheats, check for damage to the connected USB cable. Replace the damaged USB cable with a new Samsung-approved cable.
If using a wireless charger, do not place foreign materials between the device and the wireless charger.
What is the Micro-USB connector used for?
You can use the included Micro-USB connector to connect a Micro-USB cable (such as from your old device) to your new device for charging with the charging head, or for connecting to a computer.
Note: The Micro-USB connector does not support On-the-Go (OTG) devices such as memory sticks, external hard drives, or keyboard and mouse accessories.
How does reverse charging work?
The included USB connector allows you to charge another device through a USB cable.
You can also use the USB connector for transferring contacts, photos, and other content from an old device.
How do I turn my device on?
Press and hold the Power key until the device turns on.
How do I turn my device off?
1. Press and hold the Power key until the Device options menu is displayed.
2. Tap Power off, and confirm if prompted.
How do I lock the device?
Press the Power key.
The default Screen lock on your device is Swipe. To choose a more secure screen lock, see “Set a Screen Lock” on page 176.
How do I unlock the device?
Press the Power key or double-tap Home, and then drag your finger across the screen.
How do I restart the device if it stops responding?
If your device stops responding to taps or finger gestures and you are unable to turn it off, you can restart your device.
Press and hold the Power key and the Volume down key at the same time for more than seven seconds.
How do I use the Set Up Wizard?
The first time you turn your device on, a Welcome screen is displayed. It guides you through the basics of setting up your device.
Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more.
Voice Assistant provides voice prompts and descriptions of items on the screen to improve accessibility.
How do I create or set up a Google Account on the device?
Your new device uses your Google™ Account to fully utilize its Android™ features, including Gmail™, Google Duo, and the Google Play™ store.
When you turn on your device for the first time, set up your existing Google Account or create a new Google Account.
or –
To create a new Google Account or set up your Google Account on your device at any time, use Accounts settings.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Accounts.
3. Tap + Add account > Google.
How is Factory Reset Protection (FRP) activated?
When you sign in to a Google Account on your device, Factory Reset Protection is activated. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device.
Adding a Google Account to your device automatically activates the Factory Reset Protection (FRP) security feature.
What happens if I perform a factory data reset without my Google Account credentials when FRP is active?
You will not be able to access the device after a factory data reset if you do not have your Google Account username and password.
How do I disable Factory Reset Protection (FRP)?
To disable FRP, remove all Google Accounts from the device.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Accounts > Google.
• If you have more than one Google Account set up on your device, tap the Google Account you want to remove.
3. Tap More options > Remove account.
Caution: Before shipping your device back to Samsung or taking it to your nearest Samsung-authorized service center, you should remove your Google Account before resetting the device back to factory settings.
How do I create or set up a Samsung Account?
Create a Samsung account for access to Samsung content and apps on your device. When you turn on your device for the first time, set up your existing Samsung account or create a new Samsung account.
or –
To create a new Samsung account or set up your Samsung account on your device at any time, use Accounts settings.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Accounts.
3. Tap + Add account > Samsung account.
How do I add an email account?
Use the Email app to view and manage all your email accounts in one app.
When you turn on your device for the first time, set up your existing email account or create a new email account.
or –
To create a new email account or set up your email account on your device at any time, use Accounts settings.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Accounts.
3. Tap + Add account > Email.
How do I transfer data from my old device using Smart Switch?
Use Smart Switch™ to transfer contacts, photos, and other content from your old device. You can also use the included USB connector to copy content quickly and easily from your old device, without installing the Smart Switch app.
1. Select Smart Switch during setup.
or –
From a Home screen, swipe up to access Apps >
Settings > Cloud and accounts > Smart Switch.
2. Follow the prompts and select the content to transfer.
What should I ensure when transferring content with a USB cable from an old device?
The USB option must be set to Media device (MTP) on the other device. Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged.
How do I set up my voicemail?
You can access your voicemail from a Home screen.
1. From the Home screen, tap Phone > Voicemail.
2. Follow the tutorial to create a password, record a greeting, and record your name.
What are the functions of the Power key?
– Briefly press to turn the screen on or off.
– Press and hold to select a power control option.
– Press twice quickly to launch the camera.
What are the functions of the Volume keys?
– Adjust the volume for ringtones, calls, notifications, and system sounds.
– In the camera app, press a volume key to take a photo.
What is the function of the Bixby key?
– Launch the Bixby voice assistant.
What information does the Status bar provide?
The Status bar at the top of the Home screen provides device information (such as network status, battery charge, and time) on the right side and notification alerts on the left.
What do the common status icons mean?
| Icon Description | Meaning |
|---|---|
| Battery full | Battery full |
| Battery low | Battery low |
| Battery charging | Battery charging |
| Vibrate mode | Vibrate mode |
| Mute mode | Mute mode |
| 4G LTE active icon | 4G LTE™ active |
| Signal strength bars | Signal strength |
| Network not available icon | Network not available |
| Wi-Fi active icon | Wi-Fi active |
| Wi-Fi available icon | Wi-Fi available |
What do the common notification icons mean?
| Icon Description | Meaning |
|---|---|
| Missed call icon | Missed call |
| Call in progress icon | Call in progress |
| Call on hold icon | Call on hold |
| New email icon | New email |
| New Gmail icon | New Gmail |
| New voicemail icon | New voicemail |
| New message icon | New message |
| File download in progress icon | File download in progress |
| File upload in progress icon | File upload in progress |
| GPS active icon | GPS active |
| App updates available icon | App updates available |
| App updates complete icon | App updates complete |
How do I view the Notification Panel?
You can access the Notification panel from any Home screen.
1. Drag the Status bar down to display the Notification panel.
2. Swipe down the list to see notification details.
• To open an item, tap it.
• To clear a single notification, drag the notification left or right.
• To clear all notifications, tap Clear all.
3. Drag upward from the bottom of the screen or tap Back to close the Notification panel.
How do I open or close the Notification panel using the fingerprint sensor?
You can also open or close the Notification panel by swiping up or down on the fingerprint sensor.
To open using the Fingerprint scanner:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Advanced features > Finger sensor gestures.
3. Tap On/Off to enable this feature.
How do I view and customize Quick settings?
In addition to notifications, the Notification panel also provides quick access to device functions such as Wi-Fi, allowing you to quickly turn them on or off.
To view additional Quick settings and customize the Quick settings that display:
1. Drag the Status bar down to display the Notification panel.
2. Drag View all downward.
• Tap a setting to turn it on or off.
• Tap More options to reorder Quick settings or to change the button layout.
3. Drag View all upward to close the Quick settings.
How do I manage Home screens (add, remove, change order, set main Home screen)?
Your device comes with multiple Home screens to hold app shortcuts and widgets. You can add, remove, change the order of screens, as well as choose a different main Home screen.
1. From a Home screen, pinch the screen.
2. Use these options to manage screens:
• Align shortcuts: Tap Align to move all apps shortcuts into a line at the top of a screen.
• Remove a screen: Tap Remove.
• Set a screen as the main Home screen: Tap Main Home screen at the top of a screen. This screen is displayed when you tap Home.
• Change the order of screens: Touch and hold a screen, and then drag it to a new position.
• Add a screen: Swipe to the end of the screens, and then tap + Add.
How do I enable Hello Bixby on the Home screen?
From a Home screen, pinch the screen. Swipe right, and tap On/Off to enable Hello Bixby.
How do I customize wallpapers and themes?
Set visual themes for all system screens and icons on your device. Change the look of the Home and Lock screens with wallpaper. You can display a favorite picture or choose from preloaded wallpapers.
1. From a Home screen, pinch the screen.
2. Tap Wallpapers and themes to customize.
How do I add a widget to a Home screen?
Widgets are simple application extensions that run on a Home screen. There are many kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
To add a widget to a Home screen:
1. From a Home screen, pinch the screen.
2. Tap Widgets.
3. Touch and hold a widget, drag it to a Home screen, and release it.
How do I remove a widget from a Home screen?
1. From a Home screen, touch and hold a widget to open the options menu.
2. Tap Remove shortcut.
• Removing a widget does not delete the widget, it just removes the widget from the Home screen.
How do I customize Home screen settings?
Customize your Home and Apps screens.
1. From a Home screen, pinch the screen.
2. Tap Home screen settings to customize:
• Home screen layout: Set your device to have a Home and Apps screen, or only a Home screen where all apps are located.
• Home screen grid: Choose a dimension option to determine how icons are arranged on the Home screen. The numbers indicate how many icons can be placed horizontally by how many icons can be placed vertically.
How do I customize Apps screen grid, Apps button, hide apps, or configure Hello Bixby settings?
From a Home screen, pinch the screen, then tap Home screen settings. From there you can customize:
• Apps screen grid: Choose a dimension option to determine how icons are arranged on the Apps screen. The numbers indicate how many icons can be placed horizontally by how many icons can be placed vertically.
• Apps button: Add an apps button to the Home screen for easy to access to the Apps screen.
• Hide apps: Select apps to hide, tap Apply.
• Hello Bixby settings: Configure Hello Bixby features.
How do I add an app shortcut to a Home screen?
You can use app shortcuts to launch an app from any Home screen.
To add a shortcut:
1. From a Home screen, swipe up to access Apps.
2. Touch and hold an app shortcut to open the options menu.
3. Tap Add shortcut to home.
How do I remove an app shortcut from a Home screen?
To remove a shortcut:
1. Touch and hold an app shortcut to open the options menu.
2. Tap Remove shortcut.
• Removing a shortcut does not delete the app, it just removes the shortcut from the Home screen.
How do I move an app shortcut from one Home screen to another?
1. Touch and hold an app shortcut to release it.
2. Drag the app shortcut to a new Home screen, and then release it.
How do I create a folder on a Home screen?
Place folders on a Home screen to organize items.
You can create an app folder on a Home screen.
1. From a Home screen, touch and hold an app shortcut and drag it on top of another app shortcut until a highlighted box appears.
2. Release the app shortcut to create the folder.
• Enter folder name: Enter a name for the folder.
• Palette: Change the color.
• Add apps: Place more apps in the folder. Tap apps to select them, and then tap Add.
3. Tap anywhere outside of the folder to close it.
• To add more apps, touch and hold an app shortcut and drag it to the folder.
How do I remove a folder from a Home screen?
You can remove a folder that you added to a Home screen.
1. Touch and hold the folder to open the options menu.
2. Tap Delete and confirm when prompted.
What can Bixby Talks help me do?
Bixby can help you:
• Make a call
• Send a text
• Change your settings
• Find a photo
• Set an alarm
What are the basic touchscreen navigation gestures?
Please note that a touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty.
Use the following motions and gestures on your touchscreen to navigate the device:
Tap: Lightly tap items to select or launch them.
• Tap the keyboard to enter characters or text.
• Tap an item to select it.
• Tap an app shortcut to launch the application.
Double-Tap: Lightly tap items twice to select or launch them.
• Double-tap an image to zoom in or out.
Touch and Hold: Touch and hold items on the screen to activate them.
• Touch and hold a field to display a pop-up menu of options.
Swipe: Lightly drag your finger vertically or horizontally across the screen.
• Swipe the screen to unlock the device.
• Swipe the screen to scroll through the Home screens or menu options.
How do I use drag, pinch, and spread gestures?
Drag: Touch and hold an item, and then move it to a new location.
• Drag an app shortcut to add it to a Home screen.
• Drag a widget to place it in a new location on a Home screen.
Pinch and Spread: Pinch the screen using your thumb and forefinger or spread by moving your fingers apart.
• Pinch the screen to zoom out while viewing a picture or a web page.
• Spread your fingers on the screen to zoom in while viewing a picture or a web page.
What are some common command options on the device?
The device uses basic command options to perform common actions.
• More options: Tap to view more menu options for a screen. This often allows you to select items to delete or share.
• Delete: Tap to select items to delete.
• Share: Tap to select items to share, and then choose a sharing method.
• Edit: Tap to customize the screen.
• On/Off: Tap to turn the option on or off.
• Checkbox: Tap to enable or select. When enabled, a checkmark is displayed. You can often tap a checkbox at the top of the screen to select all.
• Menu: Tap to view available options for the field.
What are the special keys on the Samsung Keyboard and their functions?
!# Symbol: Tap to insert symbols.
Touch and hold Options for the following:
Voice input: Enter text using Samsung voice input.
Clipboard: Access the clipboard.
Emoticon: Insert an emoticon at the cursor position.
One-handed keyboard: Change the keyboard layout to accommodate use with one hand.
Keyboard settings: Access keyboard settings.
How do I configure the Samsung Keyboard?
To customize the Samsung keyboard:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Language and input > Virtual keyboard > Samsung keyboard for options.
• Languages and types: Set the keyboard type and choose which languages are available on the keyboard. To switch between languages, slide the Space bar sideways.
• Predictive text: Predictive text suggests words that match your text entries, and can automatically complete common words. Predictive text can learn your personal writing style from your contacts, messages, Gmail, and social networking sites improving its accuracy of predicting your text entries.
• Additional keyboard settings provide assistance with capitalization, punctuation, and much more.
How do I use Samsung Voice Input?
Instead of typing, enter text by speaking.
To enable Samsung voice input:
1. Tap Voice input on the Samsung keyboard.
• You may need to touch and hold Options (left of the Space bar) to find it.
2. Speak your text.
How do I configure Samsung Voice Input?
To customize Samsung voice input:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Language and input > Virtual keyboard > Samsung voice input for options.
• Add input languages: Select languages for Samsung voice input.
• Hide offensive words: Hide potentially offensive words with asterisks.
What should I be aware of when using Face Recognition?
• Face recognition is less secure than Pattern, PIN or Password. Your device could be unlocked by someone or something that looks like your image.
• Some conditions may affect face recognition, including wearing glasses, hats, beards, or heavy make-up.
• When registering your face, ensure that you are in a well-lit area and the camera lens is clean.
How do I register my face for Face Recognition?
To use your face to unlock your device, you must set a pattern, PIN, or password.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Face recognition.
3. Follow the prompts to register your face.
How do I manage Face Recognition options after registration?
Face recognition can be used for other accounts accessed from your device.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Face recognition for the following options:
• Remove face data: Delete existing faces.
• Face unlock: Tap On/Off to enable or disable face recognition security.
• Face unlock when screen turns on: Unlock your phone with face recognition as soon as the screen turns on.
What should I note about Fingerprint Recognition?
Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing even small areas of two different fingerprints is very low. But in rare cases, the sensor may recognize a fingerprint that is similar to a registered fingerprint.
How do I register a fingerprint?
To use your fingerprint to unlock your device, you must set a pattern, PIN, or password. You can register up to three fingerprints.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Fingerprint scanner.
3. Follow the prompts to register your fingerprint.
How do I manage fingerprints after registration (rename, add)?
Fingerprint verification can be used for other accounts accessed from your device.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Fingerprint scanner for the following options:
• To rename a fingerprint, tap the fingerprint, enter a new name, and then tap Rename.
• To add a fingerprint, tap + Add fingerprint and follow the prompts to register a fingerprint and password.
How do I delete a fingerprint or use other fingerprint-related features like Samsung Pass, Samsung account verification, Samsung Pay, and Fingerprint unlock?
Access Fingerprint scanner settings by navigating from a Home screen to Apps, then Settings > Lock screen and security > Fingerprint scanner.
• To delete a fingerprint, touch and hold the fingerprint, and then tap Remove. Confirm when prompted.
• Samsung Pass: Access your online accounts using your fingerprint.
• Samsung account: Verify your identity using your fingerprint when logging in to your Samsung account.
• Samsung Pay: Use your fingerprints to make payments quickly and securely.
• Fingerprint unlock: Tap On/Off to enable or disable fingerprint security.
What warnings should I be aware of before using the Iris scanner?
Warning: Some people may have dizziness, seizures, epileptic seizures or blackouts triggered by light flashes or patterns, even if they have never had a seizure or blackout before. Anyone who has had a seizure, loss of awareness, or other symptom linked to an epileptic condition, or has a family history of such symptoms or conditions, should see a doctor before using the Iris scanner.
DO NOT stare directly into the infrared iris recognition LED as prolonged use can cause eye strain. Do not stare at the iris recognition LED light when your eyes are less than 20 cm (~8 inches) away from the device, for best results keep your eyes between 25-35 cm (~10 14 inches) away for optimum recognition.
What are the best practices for using the Iris scanner?
Note: The Iris scanner is not intended to be used as a medical device and the biometric data collected and stored locally by the mechanism is not intended to be used for any diagnostic, therapeutic, or preventative purposes. Please follow all instructions for use of this feature.
For best results, remove eye glasses and sun glasses. Do not use the Iris scanner in bright sunlight or areas with excessive reflected light (for example, by the pool or seashore). Do not use the Iris scanner in low light. Look straight at the device (not up, down or sideways), and hold your head still for the scan. Tinted contact lenses and surgically repaired or replaced iris lenses may interfere with operation of the Iris scanner. Do not walk or operate a vehicle while using the Iris scanner.
How do I register my irises?
To use your eyes to unlock your device, you must set a pattern, PIN, or password. For best results, perform the set up process indoors, and remove your glasses or contact lenses.
Note: To register just one of your eyes, tap the link on the setup screen to register one iris.
To register your irises:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Iris scanner.
3. Follow the prompts to register your irises.
How do I manage Iris scanner options after registration?
Iris verification can be used for other accounts accessed from your device.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Iris scanner for the following options:
• Remove iris data: Delete existing irises.
• Preview screen mask: Choose a mask to display when using the iris scanner.
• Samsung Pass: Use your irises to verify your identity using Internet and other supported apps.
• Samsung account: Enable to use your irises to verify your Samsung account when you access a feature or app that requires it.
• Samsung Pay: Use your fingerprints to make payments quickly and securely.
• Iris unlock: Enable to unlock the device using your irises.
• Iris unlock when screen turns on: Unlock your phone with your irises as soon as the screen turns on.
• Tips for using iris recognition: View a tutorial on how to use the iris scanner.
What are the Multi Window controls and their functions?
Tap Window controls in the middle of the window border for options.
Snap window: Snap the selected window to the half of the screen it occupies.
Switch windows: Switch locations between Multi window apps.
Open in pop-up view: Open the selected app in a pop-up window.
Close app: Close the selected app.
How do I enable Multi Window?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Advanced features > Multi window.
• To use the Recent apps key to open apps in a split screen view, tap Use Recents button.
• To view an app in pop-up view, tap Pop-up view action.
How do I use Multi Window to display apps in split screen view?
Apps that support Multi window display together on a split screen. You can switch between the apps and adjust the size of their display on the screen. Multi window is not available for all apps.
1. From any screen, touch and hold Recent apps.
2. Tap two apps that support Multi window to open them in split screen view.
or –
If you are currently using an app that supports Multi window, tap another app to add it in split screen view.
How can I launch recently used apps directly into Multi window view?
You can also launch recently used apps directly into Multi window view. Only applications that support Multi window have the Multi window icon.
1. Tap Recent apps.
• Recently used apps that support Multi window have a Multi window icon in their title bar.
2. Tap Multi window in the title bar to launch an application in split screen view.
• Other recently used apps that support Multi window display below the launched app.
3. Tap an app icon to add it to the split screen view.
How does Emergency mode save battery power?
Emergency mode conserves your device’s remaining power when you are in an emergency situation.
Emergency mode saves battery power by:
• Restricting application usage to only essential applications and those you select.
• Turning off Mobile data when the screen is off.
• Turning off connectivity features such as Wi-Fi and Bluetooth®.
How do I activate Emergency Mode?
To activate Emergency mode:
1. Press and hold the Power key.
2. Tap Emergency mode.
• When accessing for the first time, read the Terms and conditions. If you accept them, tap the Checkbox, and then tap Agree.
3. Tap Turn on.
How do I turn off Emergency Mode?
After Emergency mode is turned off, the Location settings may stay the same as they were in Emergency mode.
From the Emergency mode Home screen, tap More options > Turn off Emergency mode.
What apps and features are available on the Home screen in Emergency mode?
While in Emergency mode, your device conserves power. The following apps and features are available on the Home screen:
• Flashlight: Use the device’s flash as a steady source of light.
• Emergency alarm: Sound an audible siren.
• Share my location: Send your location information to your emergency contacts.
• Phone: Launch the call screen.
• Internet: Launch the Web browser.
• + Add: Add other available apps.
– Email: Launch the Email app.
– Facebook: Launch Facebook™.
– Maps: Launch Google Maps™.
• Battery charge: Display estimated battery charge remaining.
• Estimated usage time remaining: Display estimated standby time that can be reached based on current battery charge and usage.
• Emergency call: Dial the emergency telephone number (for example, 911). This kind of call can be made even without activated cellular service.
What are the “More options” available in Emergency mode?
• Turn off Emergency mode: Disable Emergency mode and return to standard mode.
• Remove: Choose apps to remove from the screen.
• Manage emergency contacts: Manage your medical profile and ICE (In Case of Emergency) group contacts.
• Settings: Configure the available settings. Only a limited number of settings are enabled in Emergency mode.
How do I view Edge panels?
When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping to view other panels.
How do I configure Edge panels?
1. From any screen, open the Edge screen, and then tap Edge panel settings.
2. Tap On/Off to enable the feature. The following options are available:
• Checkbox: Enable or disable each panel.
• Edit (if available): Configure individual panels by tapping.
• Download: Search for and download more Edge panels from Galaxy Apps.
• More options > Reorder: Change the order of the panels by dragging them to the left or right.
• More options > Uninstall: Remove an Edge panel from your device.
• More options > Handle settings: Drag Edge panel handle to change the position of the Edge panel handle along the edge of the screen, and then configure the following Edge panel handle settings:
– Position: Choose either Right or Left to set which side the Edge screen appears on.
– Size: Drag the slider to adjust the size of the Edge screen handle.
– Transparency: Drag the slider to adjust the transparency of the Edge screen handle.
– Vibration: Enable vibration when the Edge panel handle is tapped.
3. Tap Back to save changes.
How do I use the Apps edge?
1. When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping until the Apps edge panel is displayed.
2. Tap an app to open it.
How do I configure Apps edge?
1. From any screen, open the Edge screen, and swipe until the Apps edge panel is displayed.
2. Tap + Add application to add other apps to the Apps edge.
• To add an app to the Apps edge, find it on the left side of the screen and tap it to add it to an available space on a column on the right.
• To change the order of the apps on the Edge panel, drag each app to the desired location.
• To remove an app, tap – Delete.
3. Tap Back to save changes.
How do I use People edge?
1. When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping until the People edge panel is displayed.
2. Tap a contact, and tap select Messages or Call.
How do I configure People edge?
1. From any screen, open the Edge screen, swipe until the People edge panel is displayed.
2. Tap Add contact to edit the People edge.
• To add a contact, tap Select contact.
• To remove a contact, tap – Delete.
• To change the order of the contacts on the Edge panel, drag each contact to the desired location.
3. Tap Back to save changes.
How do I use Smart select?
1. When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping until the Smart select panel is displayed.
2. Tap an option:
• Rectangle: Select an area in a rectangular shape.
• Oval: Select an area in an oval shape.
• Animation: Select an animated GIF.
• Pin to top: Pin the selection to the top of your screen.
3. Make your selection.
How do I set up Edge Lighting?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Edge screen > Edge lighting.
3. Tap On/Off to enable the feature.
4. Choose one of the following options:
• When screen is on: Show edge lighting only when the screen is on.
• When screen is off: Show edge lighting only when the screen is off.
• Always: Show edge lighting at all times.
5. Tap Manage notifications to choose the apps that can activate Edge lighting when a notification is received.
How do I use Quick Reply?
Reject an incoming phone call with a text message by placing your finger on the heart rate sensor for two seconds. The call is rejected, and a preset message is sent to the caller.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Edge screen.
3. Tap Edge lighting > More options > Quick reply.
4. Tap On/Off to enable Quick reply.
• To edit the text reply, tap the message and use the keyboard to change the text.
How do I view About Edge Screen information?
You can view the current software version and license information for the Edge screen feature.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Edge screen > About Edge screen.
How do I access Apps?
You can access and launch all applications from the Apps list.
1. From a Home screen, swipe up to access Apps.
2. Tap an app’s shortcut to launch it.
• To return to the main Home screen, tap Home.
How do I add an Apps Shortcut to the Home screen?
In addition to swiping to access apps, you can add an Apps button to the Home screen.
1. From a Home screen, swipe up to access Apps.
2. Tap More options > Settings > Apps button.
3. Tap Show Apps button.
How do I download and install new apps?
Find new apps to download and install on your device.
• Play Store: Download new apps from the Google Play store.
• Galaxy Apps: View and download Samsung apps that are optimized for use with Galaxy devices.
How do I uninstall an app?
You can uninstall or disable apps you download and install.
• Preloaded apps cannot be uninstalled.
• Apps that are disabled are turned off and hidden from view.
To uninstall an app:
1. From a Home screen, swipe up to access Apps.
2. Touch and hold an app to open the options menu.
3. Tap Uninstall and confirm when prompted.
How do I change the order apps are listed?
App shortcuts can be listed alphabetically or in your own custom order.
1. From a Home screen, swipe up to access Apps.
2. Touch and hold an app shortcut or folder, and then drag it to a new location.
How do I alphabetize my apps?
1. From a Home screen, swipe up to access Apps.
2. Tap More options > Sort.
3. Tap Alphabetical order.
How do I use folders to organize App shortcuts?
You can organize App shortcuts in a folder on an Apps list screen.
1. From a Home screen, swipe up to access Apps.
2. Touch and hold an app shortcut, and then drag it on top of another app shortcut until a highlighted box is displayed.
3. Release the app shortcut to create the folder.
• Enter folder name: Name the folder.
• Palette: Change the folder color.
• + Add apps: Place more apps in the folder. Tap apps to select them, and then tap Add.
4. Tap anywhere outside of the folder to close it.
How do I launch apps in a folder?
Tap a folder, and then tap an app shortcut to launch it.
How do I delete a folder?
1. From a Home screen, swipe up to access Apps.
2. Touch and hold a folder to delete, and then tap Delete. Confirm when prompted.
How do I add a folder to a Home screen?
1. From a Home screen, swipe up to access Apps.
2. Touch and hold a folder, and then drag it to the top or bottom of the screen to move it to a Home screen.
3. Drag the folder to the desired location, and then release it.
How do I manage Applications Settings?
You can download and install new applications on your device. Use Application manager settings to manage your downloaded and preloaded applications.
Warning: Because this device can be configured with system software not provided by or supported by Google or any other company, you operate this software at your own risk.
If you have disabled apps, you can choose whether to display them.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Apps.
3. If you have disabled applications:
• Tap Menu at the top left of the screen.
• Tap All apps, Enabled, or Disabled.
4. Tap More options for the following options:
• Sort by size/name: Sort the apps by size or name.
• Default apps: Choose or change apps that are used by default for certain features, like email or browsing the Internet.
• App permissions: Control which apps have permissions to use certain features of your device.
• Show/Hide system apps: Show or hide system (background) apps.
• Special access: Select which apps can have special access permissions to features on your device.
• Reset app preferences: Reset options that have been changed. Existing app data is not deleted.
5. Tap an application to view and update information about the application. The following options are displayed:
• Uninstall/Disable: Uninstall or disable the application. Preloaded apps can only be disabled.
• Force stop: Stop an app that is misbehaving. Restart your device if stopping an app, process, or service causes your device to stop working correctly.
• Mobile data: View mobile data usage.
• Battery: View battery usage since the last full charge.
• Storage: Manage the app’s storage usage.
• Memory: View memory usage.
• Notifications: Configure notifications from the app.
• Permissions: View permissions granted to the app for access to your device’s information.
• Set as default: Set the app as a default for a certain category of apps.
• Apps that can appear on top: Choose apps that can run on top of other running apps.
• Apps that can change system settings: Choose which apps can change system settings.
How do I perform basic operations with the Calculator?
You can use your calculator to perform basic operations.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Calculator, and enter the first number using the numeric keys.
3. Tap the appropriate arithmetic function key, and enter the next number.
4. Tap = Equals to view the result.
5. Tap C Clear to clear the results.
How do I view or clear Calculator history?
You can view and clear your Calculator history.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Calculator > History.
• To return to the calculator, tap Keypad.
• To clear the calculator history, tap Clear history.
How do I convert units of measurement using the Calculator?
You can quickly convert units of measurement using the unit converter.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Calculator > Unit converter.
3. Select a category and use the drop down menus to choose units of measurement.
4. Enter the numeric value to view the conversion.
How do I use the Scientific Calculator?
The Calculator app also provides advanced arithmetic functions.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Calculator, and turn the device to landscape view.
• If Auto rotate is not enabled, tap Rotate screen.
How do I add existing calendars to the Calendar app?
1. From a Home screen, swipe up to access Apps.
2. Tap Calendar > More options.
3. Tap Manage calendars > + Add account, and select an account type.
4. Enter your account information and follow the prompts.
How do I choose a calendar view?
1. From a Home screen, swipe up to access Apps.
2. Tap Calendar > View, and then tap an option:
• Year: Display all twelve months of this year. Swipe across the screen to display another year.
• Month: Display the current month. Swipe across the screen to display another month. Events and tasks are also displayed.
• Week: Display the current week. Swipe across the screen to display another week.
• Day: Display today’s schedule by hour. Swipe across the screen to display another day.
• Tasks: Display all tasks.
3. Tap Today to return to the current date.
How do I create an event in Calendar?
You can use your Calendar to create events.
1. From a Home screen, swipe up to access Apps.
2. Tap Calendar > + Add to add an event.
3. Enter details for the event, and then tap Save.
How do I delete an event from Calendar?
You can delete events you create from your Calendar.
1. From a Home screen, swipe up to access Apps.
2. Tap Calendar, and tap an event to edit it.
3. Tap Delete. Confirm when prompted.
How do I share an event from Calendar?
You can share events you create from your Calendar.
1. From a Home screen, swipe up to access Apps.
2. Tap Calendar, and tap an event to edit it.
3. Tap Share, choose a sharing method, and follow the prompts.
How do I create a task in Calendar?
You can use your Calendar to create tasks. Tasks are items you add to the calendar to be accomplished on a certain day. A task appears as a checklist item and is removed once you mark the task as complete.
1. From a Home screen, swipe up to access Apps.
2. Tap Calendar > View > Tasks.
3. Tap + Add to add a task.
4. Enter details for the task, and then tap Save.
How do I delete a task from Calendar?
You can delete tasks you create from your Calendar.
1. From a Home screen, swipe up to access Apps.
2. Tap Calendar, and tap a day on the calendar to view the tasks for the day, or tap View > Tasks.
3. Tap the Checkbox by the task to mark it as complete and remove it from the calendar.
• To delete an individual task, tap the task to open it, and then tap Delete. Confirm when prompted.
How do I modify Calendar Settings?
These settings allow you to modify settings associated with using the Calendar.
1. From a Home screen, swipe up to access Apps.
2. Tap Calendar > More options > Settings.
3. Tap an option and follow the prompts.
How do I open the Camera using the Camera Shortcut?
Open the Camera by quickly pressing the Power key twice.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Advanced features > Quick launch camera, and tap On/Off to enable.
How do I take pictures?
Take pictures with your device’s front or rear camera.
If you have a memory card installed, pictures and videos are stored to the memory card. If no card is installed, pictures and videos are saved to your phone’s memory.
1. From a Home screen, swipe up to access Apps.
2. Tap Camera, and use the display screen as a viewfinder by aiming the camera at the subject. While composing your picture, use the available options or these gestures:
• To focus the shot, tap the screen. When you tap the screen, a brightness scale is displayed. Slide the light bulb up or down to adjust the brightness.
• To add an effects filter, swipe to the left and tap a preview filter to apply it to the screen.
• To add a shooting mode, swipe to the right and select a mode.
• To quickly switch between the front and rear cameras, swipe the screen up or down.
• To add a camera setting, tap a Quick settings icon or Settings.
3. Tap Take a picture to take the picture.
How do I use Bixby Vision with the Camera?
Turn on Bixby Vision and point your camera at an object or location to search for products online, discover new places nearby, or translate text.
1. From a Home screen, swipe up to access Apps.
2. Tap Camera > Bixby Vision and follow the prompts.
How do I record videos?
Record high-quality videos using your phone.
1. From a Home screen, swipe up to access Apps.
2. Tap Camera, and aim the camera at your subject, and then tap Record. The following actions are available:
• Tap Capture to take a picture while recording.
• Tap Pause to pause recording.
• Tap Resume to resume recording.
• Tap Stop to stop recording.
How do I enable Video Enhancer?
Enhance the image quality of your videos.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Advanced features > Video enhancer.
3. Tap On/Off to enable this feature.
How do I configure Shooting Mode for the camera?
Several visual effects are available. Some modes are not available when taking self-portraits.
1. From a Home screen, swipe up to access Apps.
2. Tap Camera, and swipe to the right for the Mode options. Each section indicates which camera (front or rear) the modes are available for.
Rear camera modes:
• Auto: Allow the camera to evaluate the surroundings and determine the ideal mode for the picture.
• Pro: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while taking pictures.
• Panorama: Create a linear image by taking pictures in either a horizontal or vertical direction.
• Slow motion: Record videos at a high frame rate for viewing in slow motion. You can play a specific section of each video in slow motion after recording it.
• Hyperlapse: Create your own time lapse video by recording at various frame rates. The frame rate is automatically adjusted depending on the scene being recorded and the movement of the device.
• Food: Take pictures that emphasize the vivid colors of food.
Front camera modes:
• Selfie: Take selfie shots and apply various effects, such as an airbrushed effect.
• Wide selfie: Take wide-angle selfie shots to fit more people into your pictures.
Common modes (for both cameras):
• Selective focus: Change the focus of pictures after they have been taken. You can focus on subjects near to the camera, far away from the camera, or both.
• Virtual shot: Create multi-directional views of objects.
• + Download: Download additional shooting modes from the Galaxy Apps store.
• More options: See more options for the camera modes.
How do I adjust Camera Settings?
You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu.
1. From a Home screen, swipe up to access Apps.
2. Tap Camera > Settings to configure settings for the Camera. Available options vary depending on the camera or recording mode used.
Rear camera settings:
• Picture size: Select a resolution. Use higher resolution for higher quality. Higher resolution pictures take up more memory.
• Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory.
• Tracking AF: Focus on and track a subject selected on the preview screen.
• Shape correction: Correct distortion in pictures automatically.
• Timer: Take time-delayed pictures or videos.
Front camera settings:
• Picture size: Select a resolution. Use higher resolution for higher quality. Higher resolution pictures take up more memory.
• Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory.
• Save pictures as previewed: Save the self-portrait or self-recording as viewed on the camera screen, not as flipped images.
• Ways to take pictures:
– Tap screen: Tap the screen to take selfies.
– Show palm: Hold your hand out with your palm facing the camera to have your picture taken in a few seconds.
– Tap heart rate sensor: Once your face has been recognized, tap the heart rate sensor to take a selfie.
• Timer: Take time-delayed pictures or videos.
Common settings (for both cameras):
• Motion photo: Create a short video by taking pictures.
• Video stabilization: Activate anti-shake. Anti-shake helps to keep the focus steady when the camera is moving.
• Grid lines: Display viewfinder grid lines to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the picture.
• Review pictures: Set to show pictures after taking them.
• Quick launch: Open camera by pressing the Power key twice in quick succession.
• Voice control: Take pictures by saying “Smile,” “Cheese,” “Capture,” or “Shoot,” or record videos by saying “Record video.”
• Floating Camera button: Add an extra camera button that you can move anywhere on the screen in Auto and Selfie modes.
• Storage location: Select the memory location for storage. This option only appears if an optional memory card (not included) is installed.
• Volume key function: Use the Volume key as the camera key, the record key, a zoom key, or for system volume.
• Shutter sound: Play a tone when you take a picture.
• Reset settings: Reset the camera settings.
How do I use the Clock app features?
The Clock app offers features for keeping track of time and setting alarms.
1. From a Home screen, swipe up to access Apps.
2. Tap Clock, and tap a tab to use a feature:
• Alarm: Set an alarm to ring at a specific time.
• World clock: View the time of day or night in other parts of the world. World clock displays time in hundreds of different cities, within all 24 time zones around the world.
• Stopwatch: Measure intervals of time.
• Timer: Use a timer to count down to an event based on a preset time length (hours, minutes, and seconds).
How do I create an Alarm?
Create an alarm event. You can set one-time or recurring alarms, and choose options for how to be notified.
1. From a Home screen, swipe up to access Apps.
2. Tap Clock > + Add alarm.
3. Tap the following items to configure an alarm:
• Date: Choose the day for this alarm.
• Time: Set a time for the alarm.
• Repeat: Choose when to repeat the alarm.
• Alarm name: Enter a name for the alarm.
• Snooze: Allow snoozing. Set interval and repeat values for the alarm while snoozing.
• Alarm tone and volume: Choose a sound to play for the alarm, and drag the slider to set the volume of the alarm.
• Vibration: Choose whether the alarm uses vibration alert.
• Read time aloud: Read the time aloud when the alarm rings.
4. Tap Save to save the alarm.
How do I delete an Alarm?
You can delete an alarm that you created.
1. From a Home screen, swipe up to access Apps.
2. Tap Clock, and find the alarm in the alarm list (under Alarm), and then touch and hold it to select it.
3. Tap Delete.
How do I add a city to the World Clock?
To list a city on the main World clock screen:
1. From a Home screen, swipe up to access Apps.
2. Tap Clock > World clock.
3. Tap + Add city.
4. Tap Search and enter the name of the city.
5. Tap the city name in the list, and tap Add.
How do I remove a city from the World Clock?
To remove a city from the main World clock screen:
1. From a Home screen, swipe up to access Apps.
2. Tap Clock > World clock.
3. Find the city to remove, and then touch and hold it to select it.
4. Tap Delete.
How do I use the Stopwatch?
The Stopwatch lets you time events down to a hundredth of a second.
1. From a Home screen, swipe up to access Apps.
2. Tap Clock > Stopwatch and use the following options:
• Start: Begin timing.
• Stop: Stop timing.
• Lap: Keep track of lap times.
• Resume: Continue timing after stopping the clock.
• Reset: Reset the Stopwatch to zero.
How do I use the Timer?
The Timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.
1. From a Home screen, swipe up to access Apps.
2. Tap Clock > Timer.
3. Use the keypad and tap Hours, Minutes, and Seconds to set the length of the Timer. The following options are available:
• Start: Begin the Timer.
• Pause: Pause the Timer.
• Resume: Resume the Timer.
• Cancel: Stop the Timer.
How do I add a new contact?
Use the following procedure to add a new contact.
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts > + Create contact, and then tap contact fields to enter information.
• Choose a storage account for the contact. You can store the contact on the device or sync it with an account.
• Tap Contact photo to assign a picture to the new contact.
• Enter a name and other contact information.
– Tap + Add field to enter additional entries.
– Tap – Remove field to remove an entry.
– Tap View more for additional fields.
– Tap the label to the right of an entry to choose a label for the field (for example, Home or Work).
• Tap Scan business card to import contact information from a business card through the device’s camera.
3. Tap Save.
How do I edit a contact?
When editing a contact, you can tap a field and change or delete the information, or you can add more fields to the contact’s list of information.
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts, and then tap the contact to select it.
3. Tap Details > Edit.
4. Tap any of the fields to add, change, or delete information.
5. Tap Save.
How do I share a contact?
When you share a contact, the contact’s information is sent as a vCard file (VCF) or as a text file. You can share a vCard using Bluetooth or Wi-Fi Direct, attach it to a message, or save it to a storage location.
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts, and then tap the contact to select it.
3. Tap Details > Share.
4. Choose whether to send the contact as a vCard file (VCF) or as a Text.
5. Choose a sharing method and follow the prompts.
How do I import contacts?
Your phone can import contacts from an installed memory card (not included).
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts > More options > Manage contacts.
3. Tap Import/Export contacts.
4. Tap Import and follow the prompts.
How do I export contacts?
If you are saving contacts to an account that does not automatically back them up to the Cloud, you can manually back them up to an optional installed memory card for re-import if needed.
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts > More options > Manage contacts.
3. Tap Import/Export contacts.
4. Tap Export and follow the prompts.
How do I link contacts?
When you have contacts from various accounts, you may have multiple similar entries for a single contact. Contacts lets you link multiple entries into a single contact.
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts, and then tap the contact to select it.
3. Tap Details > More options > Link contacts.
4. Tap contacts to choose them.
5. Tap Link.
How do I unlink contacts?
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts, and then tap the contact to select it.
3. Tap Details > More options > Manage linked contacts.
4. Tap Disconnect beside contacts to unlink them from the main contact.
How do I mark contacts as Favorites?
When you mark contacts as favorites, they are easily accessible from other apps. Favorites display together on the Favorites tab in the Phone app.
To mark contacts as Favorites:
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts, and then tap the contact to select it.
3. Tap Details.
4. Tap Add to Favorites (the star brightens).
How do I remove contacts from Favorites?
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts, and then tap the contact to select it.
3. Tap Details.
4. Tap Remove from Favorites (the star dims).
How do I delete contacts?
You can delete a single contact or choose multiple contacts to delete.
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts, and then touch and hold a contact to select it.
• You can also tap other contacts or tap the All checkbox at the top of the screen to select all contacts.
3. Tap Delete, and then confirm when prompted.
How do I create a contact group?
You can create your own contact groups.
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts > More options > Groups.
3. Tap Create, and then tap fields to enter information about the group:
• Group name: Enter a name for the new group.
• Group ringtone: Customize the sounds for the group.
• Add member: Select contacts to add to the new group, and then tap Done.
4. Tap Save.
How do I add or remove contacts from a group?
You can add more contacts to a group, or remove contacts.
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts > More options > Groups, and then tap a group.
3. Tap Edit.
• To add a contact, tap Add member, and then tap the contacts you want to add. When finished, tap Done.
• To remove a contact, tap Delete next to a contact.
4. Tap Save.
How do I send a message to a group?
You can send a text message to members of a group.
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts > More options > Groups, and then tap a group.
3. Tap More options > Send message.
How do I send an email to a group?
You can send an email to members of a group.
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts > More options > Groups, and then tap a group.
3. Tap More options > Send email.
4. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
• Only group members that have an email address in their records are displayed.
5. Choose an email account and follow the prompts.
How do I delete a group?
Preset groups cannot be deleted.
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts > More options > Groups, and then tap a group.
3. Tap More options > Delete.
4. Tap Group only to only delete the group or tap Group and members to delete the group and the contacts in the groups.
How do I modify Contacts Settings?
These settings allow you to modify settings associated with using the Contacts app.
1. From a Home screen, swipe up to access Apps.
2. Tap Contacts > More options > Settings.
3. Tap an option and follow the prompts.
How do I access Email?
1. From a Home screen, swipe up to access Apps.
2. Tap Email.
How do I create and send an Email?
This section describes how to create and send an email using the Email app.
1. From a Home screen, swipe up to access Apps.
2. Tap Email > Compose new email.
3. Tap the To field to manually add an email address or tap Add from Contacts to select a recipient from Contacts or Groups.
• If manually entering recipients, enter additional recipients by separating each entry with a semicolon (;). More recipients can be added at any time before the message is sent.
• If adding a recipient from your Contacts, tap the contact to place a checkmark, and then tap Done. The contact is displayed in the recipients field.
• Tap Show additional fields to add Cc and Bcc fields.
4. Tap the Subject and Message fields to enter text.
• Tap Attach to add files, images, audio, and more to your email.
• Tap More options for additional email options.
5. Review your message and tap Send.
How do I manage the Email Inbox?
There are several tools available from the Inbox screen.
1. From a Home screen, swipe up to access Apps.
2. Tap Email.
• Tap a message to read and reply or forward it.
• Tap Search to search for key words in your email inbox.
• Tap Edit for additional message options like sorting, deleting, sharing and more.
• Tap Sort by to customize how messages display.
How do I view multiple email accounts?
You can view email you receive for multiple accounts on the Combined inbox screen or you can view email accounts individually.
1. From a Home screen, swipe up to access Apps.
2. Tap Email.
3. Tap Mailbox at the top left of the screen to view the current account mailbox.
4. Tap the account name to view:
• All accounts: View all email in a combined inbox.
• [Account Name]: View email for only one email account.
How do I remove email accounts?
To remove an email account:
1. From a Home screen, swipe up to access Apps.
2. Tap Email.
3. Tap Mailbox > Settings.
4. Tap the account you want to remove.
5. Tap Remove. Confirm when prompted.
How do I configure Email Settings?
These settings allow you to modify settings associated with using the Email app.
1. From a Home screen, swipe up to access Apps.
2. Tap Email.
3. Tap Mailbox > Settings.
• Under General, tap an option, and then follow the prompts.
• Tap an account to configure specific settings for only that account.
How do I access the Samsung Galaxy Apps website?
Samsung Galaxy Apps provides a quick and easy way to find and download free premium apps that are compatible with your Galaxy device. A Samsung account is required to purchase and download apps.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Galaxy Apps.
How do I view pictures in the Gallery?
Launching Gallery displays available folders. When another app, such as Email, saves a picture, a Download folder is automatically created to contain the image.
1. From a Home screen, swipe up to access Apps.
2. Tap Gallery, and tap Pictures, Albums, or Stories to choose the way items are displayed.
3. Tap a picture to view it, or first tap an album or folder, and then tap a picture.
4. When viewing a picture:
• Swipe left or right to view the next or previous picture.
• Tap Favorite to mark the picture as a favorite, and then access it from the Favorites album.
• To start a slideshow with pictures and videos in the current folder, tap More options > Slideshow.
• To set the picture as the photo for a contact, tap More options > Set as profile picture.
• To set the picture as wallpaper, tap More options > Set as wallpaper.
• To set a picture as the Always On Display, tap More options > Set as Always On Display image.
• To send the picture to your connected printer, tap More options > Print.
How do I use Bixby Vision in the Gallery?
Turn on Bixby Vision to find products online, discover new places nearby, or translate text.
1. From a Home screen, swipe up to access Apps.
2. Tap Gallery, and tap Pictures, Albums, or Stories to choose the way items are displayed.
3. Tap a picture to view it, or first tap an album or folder, and then tap a picture.
4. Tap Bixby Vision and follow the prompts.
How do I edit pictures in the Gallery?
You can edit pictures stored on your device.
1. From a Home screen, swipe up to access Apps.
2. Tap Gallery, and tap an picture to view it.
• Details: View and edit information about the image, including the date created, location, and properties.
• Auto adjust: Apply adjustments determined by built-in correction software.
• Edit: View and use the editing tools.
• More options > Rotate left or Rotate right to rotate the picture.
How do I play videos from the Gallery?
You can play videos stored on your device.
1. From a Home screen, swipe up to access Apps.
2. Tap Gallery, and tap a folder or category to open it.
3. Tap a video to view it.
4. Tap Play video to play the video.
How do I edit videos in the Gallery?
You can trim segments of a video.
1. From a Home screen, swipe up to access Apps.
2. Tap Gallery, and tap a video to view it.
3. Tap Edit and tap an option:
• Trim: Cut segments of the video.
• Effects: Add visual effects to the video.
• Audio: Adjust the volume levels and add background music to the video.
• Movie Maker: Download Movie Maker to edit your multimedia files.
4. Tap Save, and then confirm when prompted to save your new video.
How do I share pictures and videos from the Gallery?
You can share pictures and videos from your Gallery.
1. From a Home screen, swipe up to access Apps.
2. Tap Gallery, and tap a folder to open it.
3. In a folder, tap More options > Share, select pictures and videos, and then tap Share to send them to others or share them with social network services.
– or –
While viewing a single picture or video, tap Share to send it to others or share it with social network services.
How do I use Direct Share?
Share content with specific people directly using the sharing panel from within any app.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Advanced features > Direct share, and tap On/Off to enable.
Once enabled, contacts you have shared with in the past will appear as icons in the Share window for each app.
How do I delete pictures and videos from the Gallery?
You can delete pictures and videos stored on your device.
1. From a Home screen, swipe up to access Apps.
2. Tap Gallery, and tap a folder to open it.
3. Tap More options > Edit.
4. Tap pictures and videos to select them, or tap the All checkbox at the top of the screen to select all pictures and videos.
5. Tap Delete, and confirm when prompted.
– or –
When viewing a single picture or video, tap Delete.
How do I take a screenshot?
Capture an image of your screen. It will automatically create a Screenshots album in the Gallery app.
From any screen, press and hold the Power and Volume down keys.
What are the Screenshot Options?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Advanced features.
3. Tap On/Off to enable each of the following:
• Smart capture: Capture an image of any scrollable areas of the screen that are currently hidden, as well as the area that is visible, and crop and share the screenshot immediately.
• Palm swipe to capture: Capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen.
How do I use Android Pay?
Pay with your Android phone at over one million store locations across the US and within mobile apps.
1. From a Home screen, swipe up to access Apps.
2. Tap Google folder > Android Pay.
How do I use Chrome?
Browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your mobile device.
1. From a Home screen, swipe up to access Apps.
2. Tap Chrome.
How do I use Google Drive?
Open, view, rename, and share your Google Docs™ and files.
1. From a Home screen, swipe up to access Apps.
2. Tap Google folder > Drive.
How do I use Google Duo?
Make one-to-one video calls.
1. From a Home screen, swipe up to access Apps.
2. Tap Google folder > Duo.
How do I use Gmail?
Send and receive email with Gmail, Google’s web-based email service.
1. From a Home screen, swipe up to access Apps.
2. Tap Google folder > Gmail.
How do I use Google Search?
Search not only the Internet, but also the apps and contents of your device.
1. From a Home screen, swipe up to access Apps.
2. Tap Google.
How do I use Google Maps?
Find your current location and get directions and other location-based information.
1. From a Home screen, swipe up to access Apps.
2. Tap Maps.
You must enable location services to use Google Maps.
How do I use Google Photos?
Automatically backs up your photos and videos to your Google Account.
1. From a Home screen, swipe up to access Apps.
2. Tap Google folder > Photos.
How do I use Google Play Movies & TV?
Watch movies and TV shows purchased from Google Play. You can stream them instantly or download them for viewing when you are not connected to the Internet. You can also view videos saved on your device.
1. From a Home screen, swipe up to access Apps.
2. Tap Google folder > Play Movies & TV.
How do I use Google Play Music?
Play music and audio files on your device.
1. From a Home screen, swipe up to access Apps.
2. Tap Play Music.
How do I use Google Play Store?
Find new apps, movies and TV shows, music, books, magazines, and games in Google Play store.
1. From a Home screen, swipe up to access Apps.
2. Tap Play Store.
How do I use YouTube?
View and upload YouTube™ videos right from your device.
1. From a Home screen, swipe up to access Apps.
2. Tap YouTube.
How do I access the Internet browser?
Access the Internet with a fully-featured web browser.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Internet.
What are the Internet browser command keys?
The following command keys are available:
• Add to Bookmarks: Add the current web page to bookmarks or as a shortcut on the Home screen.
• Refresh: Refresh or reload the current web page.
• Back or Back: Return to the previous page.
• Forward: Go forward to a recent page.
• Home: Display your Internet Home screen.
• Bookmarks: Manage bookmarked pages, saved pages, and history.
• Tabs: Manage open tabs. The number on the icon indicates the number of tabs that are currently open.
How do I view a web site using the Internet browser?
To view a web site:
Tap the address field, enter the web address, and then tap Go on the keyboard.
To zoom in or out:
Tap the screen twice or pinch the screen to zoom out. Stretch the screen to zoom in.
How do I use browser tabs?
Use tabs to view multiple web pages at the same time.
To open a new tab:
Tap Tabs > New tab.
To close a tab:
1. Tap Tabs.
2. Tap Close tab by the tabs you want to close.
How do I save and open bookmarks in the Internet browser?
Bookmarking a web page saves the web address so that you can access it quickly.
To bookmark the current web page:
1. Tap Add to Bookmarks.
– or –
Tap More options > Add to Bookmarks.
2. Type a title for the bookmark and tap Save.
To open a bookmarked web page:
1. Tap Bookmarks > Bookmark.
2. Tap a bookmark entry.
How do I save web pages for offline viewing?
Saving a web page stores the web page content on your device so that you can access it offline.
To save the current web page:
Tap More options > Save webpage.
To view saved web pages:
1. Tap Bookmarks > Saved pages.
2. Tap a saved page to open it in the browser.
How do I view browser history?
To view a list of recently visited web pages:
Tap Bookmarks > History.
How do I share web pages?
To share a web page address with others:
Tap More options > Share, and follow the prompts.
How do I use Secret Mode in the Internet browser?
Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows.
Any downloaded files remain on your device after you close the secret tab.
To enable Secret mode:
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Internet.
3. Tap Tabs.
4. Tap Turn on secret mode.
5. Tap Set password to protect your Secret mode data with a password.
– or –
Tap Don’t use password.
How do I turn off Secret Mode in the Internet browser?
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Internet.
3. Tap Tabs > Turn off secret mode.
How do I change Internet Settings?
These settings allow you to modify settings associated with using the Internet app.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Internet.
3. Tap More options > Settings.
4. Tap an option and follow the prompts.
What types of messages does the Samsung Messages app support?
The Samsung Messages app provides the following message types:
• Text Messages (SMS)
• Multimedia Messages (MMS)
The Short Message Service (SMS) lets you send and receive text messages to and from other mobile phones or email addresses. To use this feature, you may need to subscribe to your service provider’s message service.
The Multimedia Messaging Service (MMS) lets you send and receive multimedia messages (such as picture, video, and audio messages) to and from other mobile phones or email addresses. To use this feature, you may need to subscribe to your service provider’s multimedia message service.
Messaging icons are displayed at the top of the screen and indicate when messages are received and their type.
How do I create and send messages using the Messages app?
This section describes how to create and send a message using the Messages app.
1. From a Home screen, swipe up to access Apps.
2. Tap Messages > Compose.
3. Tap contacts, if desired, and then tap Compose.
• Tap the Recipient field to manually enter a recipient. You can also select the recipient based on Groups or recent calls.
• Enter additional recipients by separating each entry with a semicolon (;) and then using the previous procedure. More recipients can be added at any time before the message is sent.
4. Tap the Enter message field to enter a message.
• Attach: Add images, audio, and more to your message.
• Emoticon: Choose an available emoticon from the list and add it into your message at the cursor location.
5. Review the message and tap SEND Send.
Note: If you exit a message before you send it, the message is automatically saved as a draft.
How do I enable SOS messages?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Advanced features > Send SOS messages, and then tap On/Off to enable this feature.
3. Tap Send messages to > Add and add recipients by creating new contacts or selecting from Contacts.
• To include a picture from your front and rear camera in your SOS messages, tap Attach pictures.
• To include a 5 second audio recording in your SOS message, tap Attach audio recording.
How do I send an SOS message?
Press the Power key quickly three times.
How do I view a new message?
Open the Notification panel and tap the message.
– or –
From a Home screen, tap Messages, and then tap the new message to view it.
• To play a multimedia message attachment (audio or video), tap Play.
• To scroll through the list of messages, swipe up or down the page.
How do I delete messages?
1. From a Home screen, swipe up to access Apps.
2. Tap Messages > More options > Edit.
3. Tap each message you want to delete or tap the All checkbox at the top of the screen to select all messages.
4. Tap Delete and confirm when prompted.
How do I search through my messages?
1. From a Home screen, swipe up to access Apps.
2. Tap Messages > Search.
3. Enter a word or phrase to search for, and then tap Search on the keyboard.
How do I configure Messages Settings?
1. From a Home screen, swipe up to access Apps.
2. Tap Messages > More options > Settings.
How do I disable Imminent and AMBER alerts?
Note: Alerts issued by the President cannot be disabled.
1. From a Home screen, swipe up to access Apps.
2. Tap Messages > More options > Settings > Emergency alert settings.
3. Tap Emergency alerts. (All alerts are enabled (on) by default.)
4. Tap an alert option to disable it.
How do I view files in My Files?
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > My Files.
3. Tap a category to view the relevant files or folders.
4. Tap a file or folder to open it.
What are the options in My Files?
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > My Files. The following options are available:
• Search: Search for a file or folder.
• More options: Tap for the following options:
– Clear recent file history: Clear the Recent files category. This option only appears if files have been accessed recently.
– Get more space: View storage information for your device.
– Settings: View settings for the My Files app.
How do I make a call using the Dialer?
1. From a Home screen, tap Phone.
2. Enter a number on the keypad and tap Call.
• Tap Keypad if the keypad is not displayed.
How do I enable the “Swipe to call or send messages” feature for Contacts?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Advanced features > Swipe to call or send messages.
3. Tap On/Off to enable this feature.
How do I make a call from Contacts?
1. From a Home screen, swipe up to access Apps > Contacts.
2. Swipe your finger across a contact to the right to call the contact.
How do I make a call from Recents?
1. From a Home screen, tap Phone.
2. Tap Recents. A list of recent calls is displayed.
3. Tap a contact, and then tap Call.
How do I enable Direct Calls?
Direct Calls allow you to call the contact whose call log, message, or contact details are currently on the screen by bringing the device close to your ear.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Advanced features > Direct call, and tap On/Off to enable.
How do I answer an incoming call?
On the incoming call screen, drag Answer to the right to answer the call.
If you are using an app, a pop-up screen is displayed for the incoming call. On the incoming call pop-up screen, tap Answer to answer the call.
How do I decline an incoming call?
On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.
If you are using an app, a pop-up screen is displayed for the incoming call. Tap Decline to reject the call and send it to your voicemail.
How do I decline an incoming call with a message?
On the incoming call screen, drag Send message upward and select a message.
If you are using an app, a pop-up screen is displayed for the incoming call. Tap Send message and select a message.
How do I end a call?
Tap End when you are ready to end your call.
How do I adjust the call volume while on a call?
Press the Volume keys to increase or decrease the volume.
– or –
Tap More options > Turn on extra volume to quickly add more volume to the incoming audio.
How do I return to the call screen if I’ve exited it during a call?
Drag the Status bar down to display the Notification panel, and then tap Call notification.
How do I end a call from any application?
Drag the Status bar down to display the Notification panel, and then tap End call.
How do I switch to a headset or speaker during a call?
Tap Speaker to hear the caller using the speaker.
– or –
Tap Bluetooth to hear the caller using a Bluetooth headset.
How do I view the Call Log?
1. From a Home screen, tap Phone.
2. Tap Recents. A list of recent calls is displayed. If the caller is in your Contacts list, the caller’s name is displayed.
How do I save a contact from a Recent Call?
1. From a Home screen, tap Phone.
2. Tap Recents.
3. Tap the call that contains the information that you want to save to your Contacts list.
4. Tap Details.
5. Tap Create contact.
– or –
If you want to replace the number for an existing contact, tap Update existing.
How do I delete Call log entries?
1. From a Home screen, tap Phone.
2. Tap Recents.
3. Touch and hold the call you want to delete from the Call log.
4. Tap Delete.
How do I block a number?
1. From a Home screen, tap Phone.
2. Tap Recents.
3. Tap the caller you want to add to the Block list.
4. Tap Details > More options > Block contact. Confirm when prompted.
How do I modify the Block list in Settings?
From a Home screen, tap Phone > More options > Settings > Block numbers.
How do I create a Speed Dial?
1. From a Home screen, tap Phone.
• Tap Keypad if the keypad is not displayed.
2. Tap More options > Speed dial. The Speed dial screen displays the reserved speed dial numbers.
3. Tap an unassigned number.
• Tap Menu to select a different Speed dial number than the next one in sequence.
• Number 1 is reserved for Voicemail.
4. Type in a name or number, or tap Add from Contacts to assign a contact to the number.
• The selected contact is displayed in the Speed dial number box.
How do I make a call using Speed Dial?
1. From a Home screen, tap Phone.
• Tap Keypad if the keypad is not displayed.
2. Touch and hold the Speed dial number.
• If the Speed dial number is more than one digit long, enter the first digits, and then hold the last digit.
How do I remove a Speed Dial number?
1. From a Home screen, tap Phone.
2. Tap More options > Speed dial.
3. Find the contact to remove from Speed dial.
4. Tap Remove.
How do I make an Emergency Call?
1. From a Home screen, tap Phone.
2. Enter the emergency telephone number (911 in North America) and tap Call.
3. Complete your call. During this type of call, you have access to most in-call features.
How do I make an Emergency Call from a Locked Screen?
1. Drag Phone upward to open the call screen.
2. Tap Emergency call to display the Emergency dialer.
3. Enter the emergency telephone number (911 in North America) and tap Call.
4. Complete your call. During this type of call, you have access to most in-call features.
How do I access Voicemail?
1. From the Home screen, tap Phone > Voicemail.
• You may be prompted to enter a password.
2. Follow the voice prompts from the voicemail center.
How do I place a Multi-Party Call?
If your service plan supports this feature:
1. From the active call, tap + Add call to dial the second call.
2. Dial the new number and tap Call. When the call is answered:
• Tap Swap to switch between the two calls.
• Tap Merge to hear both callers at once (multi-conferencing).
How do I make Video Calls?
1. From a Home screen, tap Phone.
2. Enter a number and tap Video call.
Note: Not all devices support video calling. The receiver has the option to accept the video call or answer the call as a regular voice call.
How do I configure Wi-Fi Calling?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Wi-Fi Calling.
3. Tap On/Off to enable this feature.
4. Tap an option to customize your preferences for calling:
• Wi-Fi Preferred
• Cellular Network Preferred
• Never use Cellular Network
5. Tap More options to view a tutorial or top questions about Wi-Fi Calling.
How do I access Phone Settings?
From a Home screen, tap Phone > More options > Settings.
How do I use Samsung Connect?
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Samsung Connect, and sign in with your Samsung account.
3. Follow the prompts to begin using Samsung Connect.
How do I connect my device to Samsung Gear?
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Gear Samsung Gear.
How do I access Samsung Health?
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Samsung Health, and read and accept the terms and conditions.
3. Set up your health profile and goals.
What should I consider before starting an exercise program using Samsung Health?
While moderate physical activity is safe for most people, health experts suggest you talk with your doctor before starting an exercise program, particularly if you have any of the following conditions:
• Heart disease;
• Asthma or lung disease;
• Diabetes, or liver or kidney disease;
• Arthritis.
You should also check with your doctor if you have symptoms suggestive of heart, lung, or other serious disease, such as:
• Pain or discomfort in your chest, neck, jaw, or arms during physical activity;
• Dizziness or loss of consciousness;
• Shortness of breath with mild exertion or at rest, or when lying down or going to bed;
• Ankle swelling, especially at night;
• A heart murmur or a rapid or pronounced heartbeat;
• Muscle pain when walking upstairs or up a hill that goes away when you rest.
The American College of Sports Medicine recommends that you see your doctor before engaging in vigorous exercise if two or more of the following apply:
• You are a man older than age 45 or a woman older than age 55;
• You have a family history of heart disease before age 55;
• You smoke or quit smoking in the past six months;
• You have not exercised for three months or more;
• You are overweight or obese;
• You have high blood pressure or high cholesterol;
• You have impaired glucose tolerance, also called prediabetes.
How do I compose a note in Samsung Notes?
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Samsung Notes.
3. Tap + Create and type a note. Available options include:
• Text: Use the keyboard to type text.
• Pen: Use your finger or a stylus (not included) to write text.
• Brush: Create a drawing.
• Image: Insert an image into the note.
• Voice: Use your voice to insert text into the note.
4. Tap Save when finished.
How do I edit notes in Samsung Notes?
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Samsung Notes.
3. Tap a note to view it.
4. Tap the content and make edits.
5. When you are finished, tap Save.
How do I browse notes in Samsung Notes?
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Samsung Notes.
• Browse note entries by swiping up or down.
• To search for a note, tap Search.
What are the options for managing notes in Samsung Notes?
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder > Samsung Notes.
3. While browsing notes, tap More options for the following options:
• Edit: Select notes to share, delete, or move.
• Sort by: Change the way notes are organized.
• List/Grid view: Switch between List view and Grid view.
• Settings: View settings for the Samsung Notes app.
How do I set up Samsung Pay?
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung Pay, and tap Start and follow the prompts.
Note: You must log in to your Samsung account or create a new Samsung account to use Samsung Pay. Make sure the NFC feature is enabled on your device.
How do I customize Simple Pay for Samsung Pay?
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung Pay.
3. Tap More options > Settings > Use Favorite Cards.
4. Tap On/Off to enable Simple Pay on each screen (Screen off, Lock Screen or Home screen).
How do I use Simple Pay?
1. From any screen (Screen off, Lock Screen or Home screen), swipe up from the bottom of the screen.
• Your payment card and Simple Pay are displayed.
2. Drag the card down to close Simple Pay.
How do I use Samsung Pay to make a payment?
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung Pay.
– or –
From any screen, swipe up from the bottom of the screen (if Simple Pay is enabled).
3. Select a card to pay with and authorize payments by scanning your finger on the fingerprint sensor or entering your Samsung Pay PIN.
4. Hold your phone over the store’s card reader.
• When your payment is complete, a receipt is sent to your registered email.
How can I use gift cards with Samsung Pay?
You can purchase, send, and redeem gift cards from an expanding selection of your favorite retailers using Samsung Pay.
How is my information secured with Samsung Pay?
Samsung Pay is designed with security technology. Payments are authorized with your fingerprint or PIN, and each transaction uses a unique token. Your credit and debit card information is not stored on a cloud service. If your device is ever lost, you can use the Find My Mobile function to remotely wipe your data for even more protection.
How do I access Samsung+?
From a Home screen, swipe up to access Apps, and then tap Samsung folder > Samsung+.
How do I access Secure Folder?
From a Home screen, swipe up to access Apps, and then tap Samsung folder > Secure Folder.
How do I access Smart Switch?
From a Home screen, swipe up to access Apps, and then tap Samsung folder > S Smart Switch.
How do I use the Device Unlock app (T-Mobile)?
From a Home screen, swipe up to access Apps, and then tap T-Mobile folder > Device Unlock. Use Device Unlock to inquire about your device’s unlock eligibility.
How do I access the Facebook app?
From a Home screen, swipe up to access Apps, and then tap Facebook.
How do I access Lookout for security options?
From a Home screen, swipe up to access Apps, and then tap Lookout.
How do I access my T-Mobile account information using the app?
From a Home screen, swipe up to access Apps, and then tap T-Mobile > T-Mobile.
How do I use T-Mobile Name ID?
From a Home screen, swipe up to access Apps, and then tap T-Mobile folder > T-Mobile Name ID. This allows you to modify Caller ID information.
How do I access T-Mobile TV?
From a Home screen, swipe up to access Apps, and then tap T-Mobile folder > T-Mobile TV.
Note: A data plan is required to use this feature. Charges may apply.
How do I access Visual Voicemail (T-Mobile)?
From a Home screen, swipe up to access Apps, and then tap T-Mobile folder > Visual Voicemail.
How do I access device Settings?
From a Home screen, swipe up to access Apps, and then tap Settings.
– or –
Drag down from the Status bar to display the Notification panel, and then tap Settings.
How do I search for a specific setting?
1. From a Home screen, swipe up to access Apps, and then tap Settings.
2. Tap Search.
• Enter a word or words in the Search field. As you type, settings that match display on the screen.
• Tap an entry to go to that setting.
How do I connect to a Wi-Fi Network?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Wi-Fi, and then tap On/Off to turn on Wi-Fi.
• When Wi-Fi is turned on, your device automatically scans for available networks and displays them.
3. Tap the network you want to connect to.
• When you select an open network, you are automatically connected to the network. Otherwise, enter a password to connect.
How do I manually connect to a Wi-Fi Network?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Wi-Fi, and then tap On/Off to turn on Wi-Fi.
3. Swipe to the bottom of the screen and tap + Add network.
4. Enter information about the Wi-Fi network:
• Network name: Enter the name of the Wi-Fi network.
• Security: Select a security option and enter your password.
• Auto reconnect: Connect to this network automatically whenever available.
• Show advanced options: Add advanced options such as IP settings and Proxy settings.
5. Tap Connect to store the new information and connect to your target wireless Access Point.
What are the advanced Wi-Fi Options?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Wi-Fi, and then tap On/Off to turn on Wi-Fi.
3. Tap Advanced for options:
• Smart network switch: Connect automatically to a mobile network connection when the Wi-Fi connection is unstable.
• Network notification: Receive notifications when open networks in range are detected.
• Hotspot 2.0: Connect automatically to Wi-Fi access points that support Hotspot 2.0.
• Manage networks: Manage your saved Wi-Fi networks.
• WPS push button: Set up a connection to a WPS (Wi-Fi Protected Setup) router or other equipment.
• WPS PIN entry: View the PIN used by your device to set up a PIN-secured connection to a Wi-Fi router or other equipment (not configurable).
• Keep Wi-Fi on during sleep: Specify when to disconnect from Wi-Fi.
• Install network certificates: Install authentication certificates.
• Wi-Fi control history: View devices that have turned your Wi-Fi on or off.
• MAC address: View your device’s MAC address (not configurable).
• IP address: View your device’s IP address (not configurable).
How do I connect to a device using Wi-Fi Direct?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Wi-Fi, and then tap On/Off to turn on Wi-Fi.
• Wi-Fi must be on to configure settings.
3. Tap Wi-Fi Direct. Your device automatically scans for nearby Wi-Fi Direct devices.
4. Select a device, and then follow the prompts to complete the connection.
How do I share data with another device using Wi-Fi Direct?
1. Connect your phone to the device using Wi-Fi Direct.
2. From an app, tap Share or More options > Share.
• Sharing options may vary.
3. Tap Wi-Fi Direct and follow the prompts.
How do I disconnect from a Wi-Fi Direct device?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Wi-Fi > Wi-Fi Direct.
3. Tap a device to disconnect it.
How do I pair my device with a Bluetooth device?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Bluetooth, and then tap On/Off to turn on Bluetooth.
• Make sure that the target device is discoverable so that your device can find it. Refer to the instructions that came with the device to find out how to set it to discoverable mode.
• When Bluetooth is first turned on, it scans for nearby Bluetooth devices and displays them.
• To manually perform a new scan, tap Scan.
3. Tap the name of the target device when you see it displayed in the Bluetooth devices section.
• Your device automatically tries to pair with the target device. If automatic pairing fails, enter the passcode supplied with the target device.
How do I rename a paired Bluetooth device?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Bluetooth, and then tap On/Off to turn on Bluetooth.
3. Tap Settings next to the previously paired device, and then tap Rename.
4. Enter a new name, and tap Rename.
How do I send data to another device using Bluetooth?
1. From an app, tap Share or More options > Share.
2. Tap Bluetooth and follow the prompts.
How do I receive data from another device using Bluetooth?
1. When another device attempts to send a file to your phone using Bluetooth, you will see a request to accept the file.
2. Tap Accept.
3. To open the file, drag down the Notification panel and tap File received.
How do I connect to a paired Bluetooth device (e.g., headset or car kit)?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Bluetooth, and then tap On/Off to turn on Bluetooth.
3. Tap a device from the “Paired devices” list.
How do I disconnect from a Bluetooth device?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Bluetooth, and then tap On/Off to turn off Bluetooth. (This disconnects all devices).
How do I unpair from a Bluetooth device?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Bluetooth, and then tap On/Off to turn on Bluetooth.
3. Tap Settings next to the paired device, and then tap Unpair to delete the paired device.
How do I enable or disable Phone visibility for Bluetooth?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Phone visibility, and then tap On/Off.
How do I turn Data Saver On or Off?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Data usage > Data saver.
3. Tap On/Off to turn Data saver on or off.
4. Tap Allow app while Data saver on, and then tap On/Off next to each app that you want to permit to have unrestricted data usage.
How do I turn Mobile Data On or Off?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Data usage > Mobile data to turn mobile data on or off.
How do I create an alert for Mobile Data Usage?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Data usage > Mobile data usage.
3. Tap Settings > Data warning.
4. Enter the data usage warning amount, and then tap Set to save.
How do I check Mobile Data Usage by Apps?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Data usage > Mobile data usage.
3. Tap an app to view data usage details.
What are the additional Mobile Data Usage Options?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Data usage. The following options are available:
• Bill cycle: Set the day of the month to start the bill cycle for your device.
• Wi-Fi data usage: View data usage over Wi-Fi connections.
• Restrict networks: Select networks to prevent apps that are running in the background from using them.
How do I turn Airplane Mode On or Off?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Airplane mode, and then tap On/Off to enable or disable the option.
How do I enable NFC?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > NFC and payment, and then tap On/Off to enable or disable the option.
How do I enable or disable Android Beam?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > NFC and payment.
3. Tap On/Off to turn NFC on.
4. Tap Android Beam, and then tap On/Off to enable or disable the option.
How do I select the default payment app for Tap and Pay?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > NFC and payment.
3. Tap On/Off to turn NFC on.
4. Tap Tap and pay.
5. Choose the app that you want as your default.
• Tap Others to choose other types of payment apps.
How do I activate Mobile Hotspot?
Note: You must have a tethering plan on your service account to use Mobile hotspot.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Mobile hotspot and tethering > Mobile hotspot.
3. Tap On/Off to turn Mobile hotspot on or off.
How do I connect a device to my Mobile Hotspot?
1. Ensure your Mobile Hotspot is active: From a Home screen, swipe up to access Apps. Tap Settings > Connections > Mobile hotspot and tethering > Mobile hotspot. Tap On/Off to turn on Mobile hotspot.
2. Activate Wi-Fi on the target device.
3. Scan for Wi-Fi hotspots on the target device and select your device’s Mobile hotspot.
4. Enter your device’s Mobile hotspot password on the target device.
How do I change the Mobile Hotspot password?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Mobile hotspot and tethering > Mobile hotspot.
3. Tap On/Off to turn on Mobile hotspot (if not already on).
4. Tap the password and enter a new password.
5. Tap Save.
How do I manage the Allowed Devices List for Mobile Hotspot?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Mobile hotspot and tethering > Mobile hotspot.
3. Tap On/Off to turn on Mobile hotspot (if not already on).
4. Tap More options > Allowed devices, and then tap Add to enter the other device’s Device name and MAC address.
5. Tap Add to add the device.
• Tap On/Off to enable Allowed devices only (only devices on this list can connect).
How do I configure Mobile Hotspot security settings?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Mobile hotspot and tethering > Mobile hotspot.
3. Tap More options > Configure mobile hotspot for the following settings:
• Network name: View and change the name of your Mobile hotspot.
• Broadcast network name (SSID): Make your device visible to others.
• Security: Choose the security level for your Mobile hotspot.
• Password: If you choose a security level that uses a password, enter the password. A default password is displayed on the Mobile hotspot screen.
• Show advanced options: Access advanced options, including Broadcast channel, and to specify the channel your device uses for Mobile hotspot.
How do I enable Wi-Fi Sharing for Mobile Hotspot?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Mobile hotspot and tethering > Mobile hotspot.
3. Tap Wi-Fi sharing to enable this feature.
How do I use USB tethering?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Mobile hotspot and tethering.
3. Connect the computer to the device using the USB cable, and then tap USB tethering to turn on tethering.
How do I configure Mobile Networks settings?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Mobile networks for options:
• Data roaming: Enable or disable data while roaming on other mobile networks.
• Network mode: Choose a preferred network mode.
• Access Point Names: Choose or add APNs.
• Network operators: Search for and select available mobile networks.
How do I enable and configure the Locating Method for location services?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Location.
3. Tap On/Off to turn on Location services.
4. Tap Locating method to select how your location is determined:
• High accuracy: Uses GPS, Wi-Fi, and mobile networks.
• Battery saving: Uses Wi-Fi and mobile networks (no GPS).
• Phone only: Uses GPS only.
5. Tap Improve accuracy to use other connections for determining your location:
• Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even when Wi-Fi is turned off.
• Bluetooth scanning: Allow apps to scan for and connect to nearby devices automatically through Bluetooth, even when Bluetooth is turned off.
How do I view Recent Location Requests?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Location.
3. Ensure Location services are turned On.
4. Tap an entry under Recent location requests to view the app’s settings.
How do I manage Google Location History?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > Location.
3. Tap On/Off to turn on Location services.
4. Tap Google Location History and sign in to your Google Account for more options.
How do I enable Nearby Device Scanning?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > More connection settings > Nearby device scanning.
3. Tap On/Off to enable the feature.
How do I set up Printing?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > More connection settings > Printing.
3. Tap a print service and follow the prompts.
How do I use Mirror Link?
Note: To use this feature, your car system must support MirrorLink.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > More connection settings > MirrorLink.
3. Connect your device to your car’s system using the USB cable.
4. Tap Connect to car via USB and follow the prompts.
5. Tap More options > MirrorLink device ID to view the MirrorLink ID for your device.
How do I turn on Download Booster?
Note: Download booster uses mobile data services.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > More connection settings > Download booster.
3. Tap On/Off to enable Download booster.
How do I add a VPN connection?
Note: You must set a secured screen lock before setting up a VPN.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > More connection settings > VPN.
3. Tap Add VPN and follow the prompts to set up your VPN.
How do I edit or delete a VPN connection?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > More connection settings > VPN.
3. Tap Settings next to the VPN that you want to edit or delete.
4. Edit the VPN and tap Save.
– or –
Tap Delete to delete the VPN.
How do I connect to a VPN?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > More connection settings > VPN.
3. Tap the VPN, enter your log in information, and tap Connect.
How do I disconnect from a VPN?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > More connection settings > VPN.
3. Tap the VPN, and then tap Disconnect.
How do I configure an Ethernet connection?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Connections > More connection settings > Ethernet, and follow the prompts.
How do I switch Sound Mode (Sound, Vibrate, Mute)?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration > Sound mode, and then choose a mode:
• Sound: Use the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts.
• Vibrate: Vibrate for notifications and alerts. This uses the Vibration intensity you choose in Sound settings.
• Mute: Mute all sounds and notifications.
How do I enable Easy Mute?
Easy Mute allows you to mute sounds and video by covering the screen or turning over the device.
1. From a Home screen, swipe up to access Apps.
2. Tap Advanced features > Easy mute, and tap On/Off to enable.
How do I enable Vibrate While Ringing?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration > Vibrate while ringing to enable this option.
How do I set Vibration Intensity?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration > Vibration intensity.
3. Drag the sliders to set the intensity for each setting (calls, notifications, feedback).
How do I choose or create a Vibration Pattern?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration > Vibration pattern.
3. Tap a pattern to preview and select it.
How do I set the Volume Key Default (Ringtone or Media)?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration > Default volume key control.
3. Tap Ringtone or Media to set.
How can I access Dexterity and Interaction accessibility features?
You can turn on Accessibility features to assist with dexterity and interaction aspects of the device.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Accessibility > Dexterity and interaction, and tap an option.
What options are available under Dexterity and Interaction settings?
The following options are available:
• Universal switch: Control your device with your customized switches.
• Assistant menu: Improve the device accessibility for users with reduced dexterity.
• Easy screen turn on: Turn on the screen without having to press any buttons.
• Press and hold delay: Select a time interval for this action.
• Click after pointer stops: Automatically click on an item after the pointer stops over it.
• Interaction control: Block areas of the screen from touch interaction. Disable auto screen rotation and hard key functions. Only show application notifications in the Notification panel and the Status bar.
How can I access More Accessibility Settings?
To customize additional accessibility features for your device:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Accessibility, and tap an option.
What features are available in More Accessibility Settings?
• Text-to-speech: Set your preferred TTS engine and options. For more information, see “Text-to-Speech Options”.
• Direction lock: Unlock the screen by swiping in a series of directions.
• Direct access: Open your accessibility settings by pressing the Volume up key and the Power key together.
• Notification reminder: Beep at set intervals to remind you of any unread notifications.
• Answering and ending calls: Select shortcuts for answering and ending calls.
• Single tap mode: Dismiss or snooze alarms, calendar events, and timer alerts, and answer or reject incoming calls with a single tap.
• Manage accessibility: Import and export your accessibility settings, or share them with other devices.
How can I find and configure Accessibility Services?
Additional accessibility apps may be downloaded from the Google Play store.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Accessibility.
3. Other installed accessibility services may be listed and configured under Services.
How do I view the device’s user manual (Help)?
To view your device’s user manual on your device:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Help.
How do I manage game features using Game Launcher?
Game launcher automatically arranges all your games in one place.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Advanced features > Games > Game launcher.
How do I customize the Device Assistance App?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Advanced features > Device assistance app.
3. Tap an option to customize:
• Device assistance app: Select your default assistance app.
• Read text on screen: Allow the device assistance app to read any text shown on the screen.
• Take/access screenshots: Allow the device assistance app to take and access screenshots.
How can I view information about my phone?
To view information about your device, including current status, legal information, hardware and software versions, and more:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > About phone, and then tap items for more details, such as:
• My phone number: View your phone number.
• Status: View the status of the battery, network, and other information about your device.
• Legal information: View legal notices and other legal information, including your embedded Samsung legal information.
• Device name: View and change your device’s name.
• Additional device information includes the Model number, Android version, Build number, and more.
How can I opt out of the Arbitration Agreement?
You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the applicable information.
How can I find Legal Information on my mobile device?
The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA) and Health & Safety Information are also available on the device, in the Samsung legal section of Settings. The location depends on the device, and is usually in the “About device” or “About phone” section, for example:
• Settings > About phone or About device > Legal information > Samsung legal
Or, use the Search feature to search for “Legal”.
How should I maintain water and dust resistance for my device?
It is important that all compartments are closed tightly.
Follow these tips carefully to prevent damage to the device:
• Any device which uses accessible compartments or ports that can be opened, should have these sealed or closed tightly to prevent liquid from entering the system.
• Whenever your device gets wet, dry it thoroughly with a clean, soft cloth. If your device has gotten wet, you should dry the inside of the charging port before inserting a power connector to charge your device. If the charging port is not fully dry, your device may operate abnormally. For example, it may charge more slowly or overheat.
• Do not expose the device to salt water or ionized water, or to water over 5.0 feet deep for more than 30 minutes. If your device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to any liquid other than fresh water, rinse the device with fresh water immediately and dry it thoroughly with a clean, soft cloth. Failure to rinse the device in fresh water and dry it as instructed may cause the device to suffer from operability or cosmetic issues.
• Do not expose the device to water at high pressure.
• If the device is dropped or receives an impact, the water and dust resistant features of the device may be damaged.
• To maintain the water-resistant and dust-resistant features of your device, if an S Pen is available for use, verify it is securely inserted prior to any exposure to liquids.
• The touchscreen and other features may not work properly if the device is used in water or in other liquids.
How can I restrict children’s access to my mobile device?
Your device is not a toy. Do not allow children to play with it because they could hurt themselves and others, damage the device, or make calls that increase your device bill. Keep the device and all its parts and accessories out of the reach of small children.
How can I set the volume for Ringtone, Media, Notifications, and System?
You can also set the Ringtone volume from a Home screen by pressing the Volume key.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration > Volume and drag the sliders to set the default volume for:
• Ringtone
• Media
• Notifications
• System
How do I use the Media Volume Limiter?
This feature limits the maximum output of the device’s volume. You can also set a PIN to prevent unauthorized users from changing this setting.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration > Volume.
3. Tap More options > Media volume limiter.
• Tap On/Off to enable this feature.
– When enabled, drag the Custom volume limit slider to set the maximum output volume.
• Tap Set volume limit PIN to prevent changes to the volume setting.
How can I change the ringtone on my device?
Choose from preset ringtones or add your own.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration > Ringtone.
3. Tap a ringtone to hear a preview and select it.
– or –
Tap + Add from phone to use an audio file as a ringtone.
How do I configure notification sounds?
Choose a sound for notifications, such as for new messages and event reminders.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration > Notification sounds and configure the following options:
• Default notification sound: Choose a default sound for all notifications.
• Messages notifications: Choose a sound for message notifications, and enable or disable vibration alert.
• Calendar notifications: Choose a sound for calendar notifications, and enable or disable vibration alert.
• Email notifications: Configure email account notifications. An email account must be configured for this option to be available.
How do I use the Do Not Disturb mode?
This setting allows you to block all notifications and alerts.
To activate Do not disturb mode:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration > Do not disturb, and configure the following:
• Turn on now: Enable this option.
• Turn on as scheduled: Configure Days, Start time, and End time to set up a do not disturb schedule.
• Allow exceptions: Customize which notifications are allowed while your device is in Do not disturb mode.
• Hide visual notifications: Select options for preventing visual notifications for apps silenced by Do not disturb.
3. Tap Hide visual notifications to select options for preventing visual notifications for apps silenced by Do not disturb.
How can I enable or disable system sounds like touch sounds or screen lock sounds?
Set various other system sound options.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration, and tap to enable each option:
• Touch sounds: Play tones when you touch or tap the screen to make selections.
• Screen lock sounds: Play a sound when you unlock the screen.
• Charging sound: Play a sound when a charger is connected.
• Vibration feedback: Enable vibration when the navigation keys are tapped.
How do I manage Key-Tap Feedback for the dialing keypad and keyboard?
Play tones when the dialing keypad or the keyboard is tapped.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration, and then tap to enable each option:
• Dialing keypad tones: Play a tone when the dialing keypad is tapped.
• Keyboard sound: Play a sound when the Samsung keyboard is tapped.
• Keyboard vibration: Enable vibrations when the Samsung keyboard is tapped.
How can I configure Sound Quality and Effects?
You can enable sound effects when connected to a headset. Sound effects are only available when headphones or a compatible Bluetooth headset (not included) is connected.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration > Sound quality and effects.
3. Tap Equalizer and choose a setting, or tap Advanced or Basic to customize your sound settings.
4. Tap On/Off to enable each option:
• UHQ upscaler: Enhance the sound resolution of music and videos for a clearer listening experience.
• Surround: Recreate the effects of rich surround sound.
• Tube Amp Pro: Simulate the soft timbre of a tube amplifier.
• Concert hall: Simulate the reverb of a concert hall.
5. Tap Adapt sound and follow the prompts to customize your sound settings.
How do I use Separate App Sound?
You can choose to have an app play sound on a speaker or headphones separate from the rest of the sounds on your phone.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Sounds and vibration > Separate app sound.
3. Tap On/Off to enable Separate app sound, and then set the following options:
• App: Choose an app to play its sound on a separate audio device.
• Audio device: Choose the audio device that you want the app’s sound to be played on.
How can I block or unblock app notifications?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Notifications.
3. Tap On/Off next to an app or All apps to enable or disable notifications.
How do I customize notification settings for individual apps?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Notifications.
3. Tap an app, and select an option:
• Allow notifications: Receive notifications from this app.
• Show silently: Do not make a sound or vibrate, and block previews in pop-ups.
• Set as priority: Allow notifications from this app to sound and turn on the screen while Do not disturb is turned on.
How do I adjust screen brightness?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display.
3. Customize options under Brightness:
• Drag the Brightness slider to set a custom brightness level.
• Tap Auto brightness to automatically adjust the screen brightness based on the lighting conditions.
How do I use the Blue Light Filter?
Use the Blue light filter at night to help you sleep better. You can set a schedule to automatically turn this feature on and off.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Blue light filter, and then choose one of the following options:
• Tap Turn on now to enable this feature.
• Tap Turn on as scheduled to set a schedule for when Blue light filter should be enabled. You can choose Sunset to sunrise or Custom schedule.
3. Drag the Opacity slider to set the opacity of the filter.
How can I choose a screen mode?
Choose a screen mode to match your type of viewing.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Screen mode and choose a screen mode:
• Tap Adaptive display if you want your device to automatically optimize the display to match the type of image displayed and other criteria, such as battery level.
– or –
• Choose a specific type of screen mode based on what you are viewing.
How do I change the screen resolution?
You can change the screen resolution level. All apps will close when you change the resolution.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Screen resolution and choose a screen resolution level.
3. Tap Apply to change the resolution.
How can I adjust Screen Zoom and Font settings?
You can set the screen zoom level and the font size and style.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Screen zoom and font for the following options:
• Drag the Screen zoom slider to adjust the zoom level.
• Drag the Font size slider to adjust the size of text.
• Tap a Font style to select a font, or tap + Download fonts to find new fonts from Galaxy Apps.
3. Tap Apply to set the screen zoom and font.
How do I configure Full Screen Apps?
Choose which apps you want to use in the full screen aspect ratio.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Full screen apps and tap apps to enable or disable this feature.
How do I enable or disable Easy Mode?
Easy mode switches between the default screen layout and a simpler layout with larger text and icons.
To enable Easy mode:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Easy mode.
3. Tap Easy mode to enable this feature.
• When Easy mode is enabled, you can swipe down the page and select which apps you want to display on the Home screens.
4. Tap the apps you want to add or remove.
5. Tap Apply to save your settings.
To disable Easy mode:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Easy mode > Standard mode.
3. Tap Apply to exit Easy mode.
How can I show icons with or without frames?
You can show icons with shaded frames to make them stand out on the Home screen and Apps list screen.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Icon frames and choose one of the following options:
• Icons only: Show icons only.
• Icons with frames: Show icons with shaded frames.
3. Tap Apply, and confirm when prompted.
How do I turn the LED Indicator on or off?
Light up the LED indicator when charging, voice recording, or receiving notifications.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > LED indicator to turn the feature on or off.
How can I configure display options for the Status Bar?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Status bar.
• Tap Show recent notifications only to display only the three most recent notification icons on the Status bar.
• Tap Show battery percentage to display the battery charge percentage next to the battery icon on the Status bar.
How do I configure the Navigation Bar?
You can configure the Navigation bar background color and button layout.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Navigation bar for the following settings:
• Background color: Choose a color for the background of the Navigation bar.
• Unlock with Home button: Touch and hold Home while the screen is off to skip the Lock screen and go directly to the Home screen.
• Button layout: Choose the order of the navigation keys.
• Home button sensitivity: Adjust the amount of pressure needed to touch and hold Home by moving the slider.
How do I set the Screen Timeout?
Turn the screen off after a set amount of time.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Screen timeout and choose a time period.
How can I use the Keep Screen Turned Off feature?
You can prevent the screen from turning on while the device is in a dark place, such as a pocket or a bag.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Keep screen turned off to enable or disable the feature.
How do I configure the Screen Saver?
Screen saver controls what is displayed on the screen when the device is docked (dock not included) or while charging. You can choose to display colors or photos.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Screen saver.
3. Tap On/Off to enable Screen saver.
4. Configure options:
• Colors: Tap the selector to display a changing screen of colors.
• Photo table: Display pictures in a photo table. Tap Settings for options.
• Photo frame: Display pictures in a photo frame. Tap Settings for options.
• Photos: Display pictures from your Google Photos account. Tap Settings for options.
5. Tap Preview for a demonstration of Screen saver.
How do I use Smart Stay?
Smart stay detects your face with the front camera so that the screen stays on while you are looking at it.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Advanced features > Smart stay, and tap On/Off to turn the feature on.
How do I use One-Handed Mode?
Change the screen layout to accommodate operating your device with one hand.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Advanced features > One-handed mode.
3. Tap On/Off to enable or disable the following:
• Gesture: Swipe up diagonally from either bottom corner to reduce the display size.
• Button: Tap Home three times in quick succession to reduce the display size.
How do I change the wallpaper?
Change the look of the Home and Lock screens with wallpaper.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Wallpapers and themes > Wallpapers.
3. Tap View all to see all available wallpaper images.
4. Tap an image to choose it.
• Infinity wallpapers will be applied to all screens.
• Other wallpapers will prompt you to select which screen you want to use it for.
• If available, tap Motion effect to add movement to your screens.
5. Tap Set as wallpaper, and confirm if prompted.
How do I apply a theme?
Set the theme to be applied to your Home and Lock screens, wallpapers, and app icons.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Wallpapers and themes > Themes.
3. Tap a theme to view a preview of the theme.
• Tap View all to see all available themes.
4. Tap Apply to apply the selected theme.
How do I apply custom icons?
Apply custom icons to replace built-in app icons.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Wallpapers and themes > Icons.
3. Tap an icon set to view a preview of the icons.
• Tap View all to see all available icon sets.
4. Tap Apply to apply the selected icon set.
How do I apply custom layouts for Always On Displays (AODs)?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Wallpapers and themes > AODs.
3. Tap a layout to view a preview of the AOD.
• Tap View all to see all available layouts.
4. Tap Apply to apply the selected layout.
How do I use the Quick Optimization feature in Device Maintenance?
The quick optimization feature improves device performance by identifying apps using excessive battery, clearing unneeded memory items, deleting unnecessary files, closing background apps, and scanning for malware.
To use the quick optimization feature:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Device maintenance.
3. Tap Optimize now.
How can I manage battery settings and view usage?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Device maintenance > Battery for options:
• Battery usage: View details of battery usage by item.
• Power saving mode: Extend battery life by selecting a power saving mode level. Choose Off, Mid, or Max. Estimated remaining battery life for each mode is provided.
• App power monitor: Put apps to sleep so that they do not use battery power when not in use. Tap Save power to enable.
• Unmonitored apps: Select apps to exclude from being put to sleep by the App power monitor.
• More options > Advanced settings: Configure advanced battery settings and notifications, such as Fast cable charging, or showing a battery percentage in the Status bar.
How do I set the Performance Mode?
Optimize your device’s performance features to best fit your usage.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Device maintenance > Performance mode. Choose one of the following options:
• Optimized (recommended): Balance battery life and screen resolution for everyday use.
• Game: Enhance your gaming experience by making games run more smoothly.
• Entertainment: Enjoy music and videos with ultra high quality sound and enhanced images.
• High performance: Experience the highest quality display settings.
How can I view and manage device memory?
To view and manage the memory used by the device:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Device maintenance > Storage. Used memory is divided into:
• Documents
• Images
• Audio
• Videos
• Apps
To increase available memory:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Device maintenance > Storage.
3. Tap Clean now and follow the prompts.
How do I mount a memory card (SD card)?
If you unmount an SD card without removing it, you need to mount it before it can be accessed.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Device maintenance > Storage.
3. Tap More options > Storage settings.
4. Under Portable storage, tap your SD card, and then tap Mount.
How do I safely remove a memory card (SD card)?
Warning: To prevent damage to information stored on the memory card, unmount the card before removing it from the device.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Device maintenance > Storage.
3. Tap More options > Storage settings.
4. Under Portable storage, tap your SD card, and then tap Unmount.
5. Remove your memory card from the device.
How do I format a memory card (SD card)?
Warning: When formatting an SD card, you should back up your music and photo files that are stored on the card because formatting the SD card deletes all the stored data.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Device maintenance > Storage.
3. Tap More options > Storage settings.
4. Under Portable storage, tap your SD card, tap Format, and then follow the prompts.
How can I check and free up device memory (RAM)?
Check the amount of available memory. You can close background apps and reduce the amount of memory you are using to speed up your device.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Device maintenance > Memory.
• The used and available memory are shown.
3. To free up as much memory as possible, tap Clean now and follow the prompts.
• The selected apps and services in the list will be closed.
How do I change the device language?
You can add languages to your list and organize them according to preference.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Language and input > Language.
3. Tap + Add language, and select a language from the list.
• To change the default language, or remove a language from your list, tap Edit.
How do I configure Google Voice Typing?
Speak rather than type your text entries using Google Voice typing.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Language and input.
3. Tap Virtual keyboard > Google voice typing. Options include:
• Languages: Select languages for Google voice typing.
• “Ok Google” detection: Launch a Google search whenever you say “OK Google”.
• Hands-free: Allow requests with the device locked.
• Speech output: Select options for spoken feedback.
• Offline speech recognition: Download and install speech recognition engines, allowing you to use voice input while not connected to the network.
• Block offensive words: Hide search results that contain offensive words.
• Bluetooth headset: Records audio through a Bluetooth headset, if available.
How do I manage virtual keyboards?
Enable or disable virtual keyboards.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Language and input.
3. Tap Virtual keyboard > + Manage keyboards.
4. Tap each keyboard to enable or disable.
How do I customize options for a physical keyboard?
Customize options when you have a physical keyboard connected to your device (Sold separately).
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Language and input.
3. Tap Physical keyboard, and then choose an option:
• Show virtual keyboard: Show the virtual keyboard while a physical keyboard is also being used.
• Keyboard shortcuts: Show explanations of the keyboard shortcuts on the screen.
How do I configure Text-to-Speech (TTS) options?
Configure your Text-to-Speech (TTS) options. TTS is used for various accessibility features, such as Voice Assistant.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Language and input > Text-to-speech for options:
• Preferred TTS engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings next to each TTS engine for options.
• Speech rate: Set the speed at which the text is spoken.
• Pitch: Set the pitch of the speech.
• Reset speech rate: Reset the speech rate.
• Reset pitch: Reset the speech pitch.
• Listen to an example: Tap to play a short demonstration of speech synthesis.
• Default language status: Display the default language in use.
How do I adjust the pointer speed for a mouse or trackpad?
Configure pointer speed for an optional mouse or trackpad (not included).
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Language and input.
3. Under Pointer speed, drag the slider to the right to go faster or to the left to go slower.
How do I set the date and time?
By default, your device receives date and time information from the wireless network. When you are outside network coverage, you may want to set date and time information manually.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Date and time. The following options are available:
• Automatic date and time: Receive date and time updates from the wireless network. When Automatic date and time is disabled, the following options are available:
– Set date: Enter the current date.
– Set time: Enter the current time.
– Select time zone: Choose your local time zone.
• Use 24-hour format: Set the format for displaying time.
How do I manage the Report Diagnostic Info feature?
This feature sends diagnostic information about your device when you are having technical problems.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Report diagnostic info.
3. Read the consent information, and then tap Yes to enable this feature or tap No thanks.
How do I reset device settings (excluding security, language, account)?
You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Reset > Reset settings.
3. Tap Reset settings, and confirm when prompted.
How do I reset network settings (Wi-Fi, Mobile data, Bluetooth)?
You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Reset > Reset network settings.
3. Tap Reset settings, and confirm when prompted.
How do I perform a Factory Data Reset?
This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files. Any data stored on an external SD card is not affected.
Note: When you sign in to a Google Account on your device, Factory Reset Protection is activated. If you reset your device with FRP active, you must enter the user name and password for a registered Google Account to regain access.
Warning: If you reset your Google Account password, it can take 24 hours for the password reset to sync with all devices registered to the account.
Before resetting your device:
1. Verify that the information you want to keep has transferred to your storage area.
2. Log in to your Google Account and confirm your user name and password.
To reset your device:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Reset > Factory data reset.
3. Tap Reset and follow the prompts to perform the reset.
4. When the device restarts, follow the prompts to set up your device.
How do I manage the Collect Diagnostics feature?
Collect diagnostics data for troubleshooting.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Reset > Collect diagnostics.
3. Tap Diagnostics and read the information. Choose to enable the feature by checking Agree.
• Tap More info to display additional information or tap Next to display the Issue Assist screen.
4. Tap Issue assist and read the information. Tap Accept or Decline.
5. Tap Personalized offers and read the information. Tap Accept or Decline.
How do I use the Auto Restart feature?
Optimize your device by restarting it automatically at set times. The device only restarts if it is not in use and battery power is more than 30%. Note: Any unsaved data is lost when the device restarts.
To enable Auto restart:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Reset > Auto restart.
3. Tap On/Off to activate Auto restart, and then set the following parameters:
• Time: Set the time of day to restart your device.
• Day: Select the day of the week to automatically restart your device.
How do I check for and install software updates?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Software update for the following options:
• Download updates manually: Check for software updates.
• Scheduled software updates: Enable automatic installation of available software updates at the time of your choosing.
How do I set a screen lock?
It is recommended that you secure your device using a Screen lock. Options vary based on the screen lock type.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Screen lock type to select a screen lock:
• Swipe: Swipe the screen to unlock it.
• Pattern: Create a pattern that you draw on the screen to unlock your device.
• PIN: Select a PIN to use for unlocking the screen.
• Password: Create a password for unlocking the screen.
• None: Do not lock the screen.
• Face: Use facial recognition to unlock your device.
• Fingerprints: Use fingerprint recognition to unlock the screen.
• Iris: Use iris recognition to unlock the screen.
3. Select your notification preferences, if you choose a secured lock screen option:
• Tap On/Off to enable or disable showing notifications on the lock screen.
• Hide content: Enable to hide the content of notifications.
• Notification icons only: Enable to hide notification details and show only the icon.
4. Choose a screen lock option:
• Smart Lock: Unlock your mobile device automatically when trusted locations or other devices have been detected. A secure screen lock is required for this feature.
• Secure lock settings: Set your secure lock functions such as Secured lock time and Smart lock. This option is not available with Swipe.
How do I configure Always On Display (AOD) settings?
Choose what to display on a standby screen instead of turning off the screen. Note: To turn this feature on or off without going to Settings, double tap the Always On Display screen.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Always On Display for options:
• Tap On/Off to enable the feature, and then set the following options:
• Content to show: Choose to show Home, a clock, or information.
• Clock style: Select a layout for the standby screen. This is not available if you choose Home button only.
• Show always: Enable to show the Always On Display at all times.
– Set schedule: If you disable Show always, then set a schedule for when to start and end Always On Display.
• About Always On Display: View the current software version and license information.
How do I configure Lock Screen and AOD (Always On Display) settings?
Configure display settings for the Lock screen and Always On Display (AOD).
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security for options:
• Information and FaceWidgets: Set a clock, FaceWidgets, or Contact Information to display on the Lock screen and Always On Display screen.
• Notifications: Select which notifications to display on the Lock screen and Always On Display screen.
• App shortcuts: Select which apps to open from the Lock screen.
How do I set up and use Samsung Pass?
Use Samsung Pass to access your favorite services with biometric data. You must sign in to your Samsung account to use Samsung Pass.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Samsung Pass.
3. Follow the prompts to sign to your Samsung account and add your biometric data.
How do I set up and use Find My Mobile?
Protect your device from loss or theft allowing your device to be locked, tracked, and for your data to be deleted remotely. You must sign up for a Samsung account and enable Google location service to use Find My Mobile.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Find My Mobile.
3. Enter your Samsung account password or, if you are not logged in to your Samsung account, tap Add account and follow the prompts. The following options are available:
• Remote controls: Activate or deactivate Remote controls, which allows you to access your device remotely.
• Google location service: Activate or deactivate Google location service. This service must be on in order to find your device.
• Send last location: Allow your phone to send its last location to the Find My Mobile server when the battery falls below a certain level.
How do I enable installation from Unknown Sources?
Enable installation of non-Google Play applications.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Unknown sources to enable this option.
Warning: Enabling installation of third-party applications can cause your device and personal data to be more vulnerable to attacks by unknown sources.
How do I set up and use Secure Folder?
Lock your private content and apps to enhance security. You must sign in to your Samsung account in order to use Secure Folder. You must also set a secure lock for your device.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Secure Folder and follow the prompts to secure content on your device.
How do I set up Secure Startup?
Protect your device by requiring a numeric PIN or password to be entered before it starts up. You must have a secured screen lock for this option to be available.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Secure startup and select an option.
How do I encrypt an SD Card?
Require a numeric PIN or password to decrypt your optional memory card (not included) when you first access it after powering on your device.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Encrypt SD card.
3. Tap Encrypt SD card and follow the prompts to encrypt all data on your memory card.
How do I set up a SIM card lock?
Require your SIM card PIN to unlock and use your SIM card.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Other security settings > Set up SIM card lock and follow the prompts.
• Tap Lock SIM card to enable the feature.
• Tap Change SIM card PIN to create a new PIN.
How do I enable ‘Make passwords visible’?
Display password characters briefly as you type them.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Other security settings > Make passwords visible to turn the feature on.
How do I manage Security Update Service options?
Automatically receive security updates.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Other security settings for the following Security update service options:
• Security policy updates: Automatically or manually check for security policy updates.
– Automatic updates can also be limited to only when your device is connected to a Wi-Fi network.
• Send security reports: Use Wi-Fi to send security reports to Samsung for threat analysis.
How do I manage Device Administrators?
Manage your device administrators and application installation privileges.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Other security settings > Device administrators.
• Tap Android Device Manager to allow it to lock or erase a lost device.
• Tap Secure folder to allow it to manage your device.
How do I manage Credential Storage (security certificates)?
Manage your security certificates. If a certificate authority (CA) certificate gets compromised or for some other reason you do not trust it, you can disable or remove it.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Other security settings for the following options:
• Storage type: Select a storage location for credential contents.
• View security certificates: Display certificates in your device’s ROM and other certificates you have installed.
• User certificates: View user certificates.
• Install from device storage: Install a new certificate from storage.
• Clear credentials: Erase the credential contents from the device and reset the password.
How do I configure Advanced Security Settings like Trust agents and Pin windows?
Use these options to configure advanced security settings.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Lock screen and security > Other security settings for the following advanced options:
• Trust agents: Perform selected actions when trusted devices are connected.
– To view Trust agents, set up a secured screen lock (Password, PIN, or Pattern). For more information, see “Set a Screen Lock”.
• Pin windows: Pin an app on your device screen, preventing access to other features of your device.
• Usage data access: View the applications that can access your device’s usage history.
• Notification access: View the applications that can access notifications you receive on your device.
• Do not disturb permission: View which apps have permission to change the Do not disturb settings.
How do I use Samsung Cloud for backup, restore, and sync?
Keep your data safe by backing up and restoring your device. You can also sync your data from multiple devices.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Samsung cloud.
• If a Samsung account has not been added, follow the prompts to add one.
3. Once a Samsung account is configured, the following options are available:
• Manage cloud storage: View how much cloud storage your data is using.
• Backup settings: Configure backup for supported apps using your Samsung Cloud account.
• Restore: Download any stored backup information to your device.
• Sync settings: Tap the following items to enable or disable syncing:
– Contacts (Samsung account): Sync contact info.
– Calendar (Samsung account): Sync your events and tasks.
– Samsung Notes: Sync your notes and categories.
– Samsung Internet: Sync bookmarks, saved pages, and opened tabs from your browser.
– Keyboard data: Sync predictive text data.
– Gallery: Sync your images and videos.
• More options:
– Sync now: Sync all selected settings for your Samsung account.
– Sync information: Read more information on what can be synced with your Samsung Cloud account.
– Settings: Configure Sync, notifications, or remove your Samsung account.
– Contact us: Contact Samsung.
How do I manage my Samsung account details (My Profile)?
Manage your personal information and Samsung account details.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > My Profile.
• If a Samsung account has not been added, follow the prompts to add one.
How do I add an account (email, social networking, etc.)?
You can add and manage all your email, social networking, and picture and video sharing accounts.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Accounts > + Add account.
3. Tap one of the account types.
4. Follow the prompts to enter your credentials and set up the account.
How do I synchronize accounts?
You can synchronize your calendar, contacts, and other types of accounts.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Accounts > [Account type].
3. Tap an account to view the sync settings for that account.
4. Tap individual data items to sync.
5. Tap More options > Sync now to synchronize the account.
How do I configure settings for a specific account type?
Each account has its own set of settings. In addition, you can configure common settings for all accounts of the same type.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Accounts > [Account type].
3. Tap an account to configure that account’s sync settings.
4. Tap other available options for the account type.
How do I remove an account from my device?
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Accounts > [Account type].
3. Tap the account and then tap More options > Remove account.
How do I manage backup and restore for my Samsung Account?
Enable backup of your information to your Samsung account.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Backup and restore for options:
• Backup settings: Configure your Samsung account to back up your data.
• Restore: Use your Samsung account to restore your backup data.
How do I manage backup and restore for my Google Account?
Enable backup of your information to your Google account.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Backup and restore for options:
• Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to Google servers.
• Backup account: Select a Google Account to be used as your backup account.
• Automatic restore: Enable automatic restoration of settings from Google servers. When enabled, backed-up settings are restored when you reinstall an application.
How do I customize Google settings on my device?
To customize your Google settings:
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Google, and select an option to customize:
• Location: Configure your Google location settings.
• Security: Configure the Android Device Manager and apps security settings.
• Ads: Configure your Google advertising profile.
• App preview messages: Receive and reply to messages sent from messaging apps that are not installed on your device.
• Nearby: Use your device’s sensors to connect with nearby devices.
• Search & Now: Configure your Google search settings and Google Now™ settings.
• Set up nearby device: Set up another device using Wi-Fi and Bluetooth.
How can I get more information about Accessibility for Samsung products?
For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com.
How can I access Vision accessibility features?
You can turn on Accessibility features to assist with visual aspects of the device.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Accessibility > Vision, and tap an option.
What options are available under Vision accessibility settings?
• Voice Assistant: Give spoken feedback to assist blind and low-vision users. (Voice Assistant can collect all of the text you enter, except passwords, including personal data and credit card numbers. It may also log your user interface interactions with the device.)
• Voice Assistant help: View help on using Voice Assistant.
• Dark screen: Keep the screen turned off at all times for privacy.
• Rapid key input: Release your finger to enter selection instead of double tapping.
• Speak passwords: Read the characters aloud as you enter your passwords.
• Accessibility shortcut: Quickly enable accessibility features in two quick steps.
• Voice Label: Write voice recordings to NFC tags to provide information about nearby objects.
• Screen zoom and font: Configure the screen zoom level and font size and style.
• High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.
• High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.
• Show button shapes: Show buttons with shaded backgrounds to make them stand out.
• Magnifier window: Magnify content shown on the screen.
• Magnification gestures: Use exaggerated gestures such as triple-tapping, double pinching, and dragging two fingers across the screen.
• Large mouse/touchpad pointer: Enable a large pointer for a connected mouse or touchpad.
• Grayscale: Enable grayscale mode instead of using colors.
• Negative colors: Reverse the display of colors from white text on a black background to black text on a white background.
• Color adjustment: Adjust the color of the screen if you are color blind or have difficulty reading the display because of the screen color.
How can I access Hearing accessibility features?
You can turn on Accessibility features to assist with audio aspects of the device.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Accessibility > Hearing, and tap an option.
What options are available under Hearing accessibility settings?
• Sound detectors: Receive alerts when the device detects a baby crying or a doorbell.
• Flash notification: Set the camera light or screen to blink whenever you receive a notification.
• Mute all sounds: Turn off all notifications and audio for privacy.
• Hearing aids: Improve the sound quality for use with hearing aids.
• Samsung subtitles (CC): Use Samsung subtitles with multimedia files when available.
• Google subtitles (CC): Use Google subtitles with multimedia files when available.
• Left/right sound balance: Use the slider to set the left and right balance when using a stereo device.
• Mono audio: Switch audio from stereo to mono for use with one earphone.
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