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Use this manual if you encounter any problems, or have any questions about your device.
What are the major changes after updating the software to Android 12?
Some changes are made to the existing functions in addition to the update of the software to Android 12. This help guide does not describe all Android 12 features and functions. Some features, functions, settings, and elements of the screen design may differ from the content of this help guide after updating your device to Android 12.
How do I launch Photo Pro?
Find and tap the Photo Pro icon.
How do I take a photo using Photo Pro?
- Launch Photo Pro.
- Select a shooting mode.
- Adjust the settings.
- Press the camera key halfway down to focus.
- Press the camera key fully down.
How do I launch Cinema Pro?
Find and tap the Cinema Pro icon.
How do I combine clips and watch a film?
- While using the Cinema Pro app, tap [All files] to display a list of clips in a project.
- Tap the more icon, then tap [Create final film].
- Tap the clips in the order in which you want to combine them.
- Tap [Create].
- Launch the Cinema Library app.
- Tap [Final films], and then select a film.
How do I launch the Game enhancer app?
Find and tap the Game enhancer icon.
How do I use Game enhancer while playing?
While playing a game, tap the floating icon. In the menu that opens, tap and configure the desired settings.
How do I use the camera key as a shortcut key for Game enhancer actions?
Tap the floating icon, then tap [Basic settings], then tap [Hardware key shortcut], then tap [Camera key press], and then select an option.
How do I enhance the sound output using Dolby Atmos®?
- Find and tap [Settings] > [Sound] > [Audio settings].
- Enable the Dolby Atmos function by tapping the switch.
- Tap [Dolby Atmos] for more options.
How do I upscale the quality of compressed music files (DSEE Ultimate)?
- Find and tap [Settings] > [Sound] > [Audio settings].
- Enable the DSEE Ultimate function by tapping the switch.
How do I reduce wind noise when recording?
- Find and tap [Settings] > [Sound] > [Audio settings] > [Intelligent wind filter].
- Tap the switch to enable the function.
How do I turn Side sense on or off?
- Find and tap [Settings] > [Display] > [Advanced].
- Tap [Side sense].
- Tap the switch to enable or disable the function.
How do I use Side sense?
Tap the Side sense bar on the edge of the screen or slide it with one hand in order to use your device more easily. You can display the Side sense menu as a shortcut to applications and settings, or the Multi-window menu to select two applications in the split-screen mode. You can also return to the previous screen by sliding down along the Side sense bar on the edge of the screen. Make sure to tap or slide your finger within the Side sense bar.
How do I display the Side sense menu?
To activate the Side sense menu, double-tap the Side sense bar.
How do I display the Multi-window menu?
Slide your finger up along the Side sense bar to display the Multi-window menu. Follow the on-screen instructions to add apps to a split-screen.
How do I return to the previous screen using the side sensor?
Slide your finger down along the Side sense bar to return to the previous screen.
How do I set other Side sense options?
- Find and tap [Settings] > [Display] > [Advanced].
- Tap [Side sense].
- Tap the switch to enable the function.
- Follow the on-screen instructions in the lower part of the screen to edit other Side sense options.
How do I use Split-screen mode?
Split-screen mode enables you to view two applications at once.
How do I resize the split-screen windows?
Drag the split-screen border in the center.
How do I exit the split-screen mode?
Drag the split-screen border to the top or bottom of the screen.
How do I set the Ambient display?
- Tap [Settings] > [Appearance] > [Ambient display (Always-on display)].
- Tap [When to show Ambient display], and then select the desired setting.
- Close the setting menu. The setting is saved.
How do I display an image on the Ambient display?
- Tap [Settings] > [Appearance] > [Ambient display (Always-on display)].
- Tap [Sticker], and then select your desired sticker or photo.
- Close the setting menu. The setting is saved.
How do I use Smart call handling?
- Find and tap [Settings] > [System] > [Gestures] > [Smart call handling].
- Tap the switch to enable or disable the function.
How do I check the current software version and model number of my device?
Find and tap [Settings] > [About phone]. The current software version is displayed under [Build number]. The current model number is displayed under [Model].
How do I take a screenshot?
Press the volume down key and power key at the same time.
How do I take a scrolling screenshot?
- Press the volume down key and power key at the same time.
- Drag the line to adjust the screenshot area, and then tap [Save].
How do I use One-handed mode?
- Find and tap [Settings] > [Display] > [One-handed mode], and then tap the [Use one-handed mode] switch to enable the function.
- To use the one-handed mode, double-tap the Home button.
- To exit the one-handed mode, double-tap the Home button again or tap anywhere above the app.
How do I access the Photo Pro tips website?
Tap [MENU] > [Setup] > [Tips] to go to the Photo Pro tips website.
How do I switch the unit for displaying the remaining memory in Cinema Pro?
Tap the Menu icon > [Remaining memory format] to switch the unit for displaying the remaining memory between the remaining recordable time and the remaining memory capacity.
How do I access the Cinema Pro tips website?
Tap the Menu icon > [Tips] to access the Cinema Pro tips website.
How do I set [Intelligent wind filter] and [Audio level] in the [Audio settings] menu in Cinema Pro?
Tap the Menu icon > [Audio settings].
How do I view a web site or use other apps while playing a game?
- While playing a game, tap the Floating icon > [Multitasking].
- Tap [WEB], [YouTube], or [APPS].
How do I assign actions to the Camera key?
You can assign a Game enhancer action used in-game to the camera key.
How do I turn the screen on with a keypress?
Tap [Settings] > [System] > [Gestures], and then tap the [Wake up display on keypress] switch.
How do I record my device screen?
- Drag the status bar downwards twice and tap the Screen Record icon in the Quick settings panel. If you cannot find the icon, swipe the Quick settings panel to the left. If you cannot find the icon in the Quick settings panel, tap the Edit icon, and then drag and drop the Screen Record icon into the upper part of the screen.
- Follow the on-screen instructions to start recording the screen. To stop recording, drag the status bar downwards and tap the Screen recorder notification.
How do I register often-used modes or settings in Photo Pro and recall them when taking photos?
- Tap [MENU] > [Shooting] > [Camera settings memory], and then follow the on-screen instructions.
- To use the Memory recall mode, select [MR] in the shooting mode, confirm the settings, and then tap [Set].
How do I change the aspect ratio setting in Photo Pro?
The Aspect ratio icon has been added in the Setting icons area on the standby screen.
How do I assign functions to the camera key or volume keys in Cinema Pro?
Tap the Menu icon and select [Assign shutter button] or [Assign volume buttons].
How do I store game icons in the Game enhancer app?
- Tap the Settings icon and turn on the [Store game icons] switch.
- Make sure that you have not changed the Home screen from [Xperia Home] and that the Game enhancer icon is located on the Home screen to turn on this function.
How do I optimize the V.C. microphone in the Game enhancer app?
The [Optimize V.C. microphone] function has been added to the [Game mode] menu that appears while gaming.
How do I move the Side sense bar?
To move the Side sense bar up and down, touch and hold the Side sense bar and drag it.
How do I place the touch position anywhere I want on the screen with the Side sense bar?
To place the touch position anywhere you want on the screen, touch and hold the Side sense bar, and then drag it toward the center of the screen. The shape of the Side sense bar changes to a circle. Double-tap the circle to open the Side sense menu. Slide your finger up on the circle to display the Multi-window menu and slide your finger down on it to return to the previous screen. Drag the circle to the edge of the screen to change the circle back to the Side sense bar.
How do I set the SIM card?
When using one SIM card: Find and tap [Settings] > [Network & internet] > [Mobile network] to set the SIM card. When using two SIM cards: Find and tap [Settings] > [Network & internet], and then tap the name of the SIM card whose functions you want to set.
How do I set the Dual SIM reachability function?
Launch the Phone app, and then tap the More icon > [Settings] > [Calling accounts] > [Dual SIM reachability].
How do I display the information from the Network Visualizer app in a small window?
Tap the More icon > [Picture-in-picture settings], and then select an option.
How do I view more options in the Network Visualizer app?
Find and tap the Network Visualizer icon.
How do I launch the External monitor app?
Find and tap the External monitor icon. If the icon is not in the app tray, find and tap [Settings] > [Device connection] > [Connection preferences] > [External monitor], and then tap the [Show External monitor app] switch.
How do I connect a video device?
Connect a video device that supports HDMI output to your Xperia with an HDMI cable. Connect a video device that supports USB Video Class (UVC) output to your Xperia via a USB Type-C cable.
How do I select a mode in the External monitor app?
Tap [Mode], and then select [Monitor mode], [Streaming mode], or [Control mode].
How do I use the control mode in the External monitor app?
To use the control mode, you need to configure the appropriate settings on your camera and connect your camera using both an HDMI cable and a USB cable before switching modes.
How do I monitor or live stream the sound input from a connected external device in the External monitor app?
Connect it using a USB 2.0 High Speed cable.
How do I monitor or live stream the sound input from the microphone of my Xperia device in the External monitor app?
Connect the external device using a USB 3.0 Super Speed cable.
How do I start streaming in the External monitor app?
- Launch the External monitor app and connect a video device.
- Tap the Settings icon > [Streaming settings].
- Tap [Connect to], and then select the method of RTMP streaming.
- Tap [Mode], and then select [Streaming mode].
- Tap the Streaming button to start streaming.
How do I stop streaming in the External monitor app?
Tap the Streaming button.
How do I switch the network type if live streaming does not work properly in the External monitor app?
Find and tap [Settings] > [Network & internet] > [SIMs], select a SIM, tap [Preferred network type], and then select a network type.
How do I connect a Sony Alpha camera in the External monitor app?
Connect a single camera to your Xperia device using an HDMI cable and a USB cable. On your camera, turn on the [PC Remote] function from the camera menu, and then select USB for the connection method.
How do I launch the External monitor app and connect to a camera in control mode?
- Connect your camera using both an HDMI cable and a USB cable.
- Launch the External monitor app, and then tap [Mode] > [Control mode] > [Connect].
How do I start recording in control mode in the External monitor app?
Tap the Start video recording button.
How do I stop recording in control mode in the External monitor app?
Tap the Stop video recording button.
How do I assign an app to the shortcut key?
- Find and tap [Settings] > [System] > [Gestures] > [Shortcut key].
- Tap the switch to enable the function.
- Select an app from the list as desired.
How do I change the assigned app for the shortcut key?
You can change the apps in the list by tapping the Edit icon.
How do I enable Endurance mode?
- Connect your Xperia to the other device using an HDMI or USB cable.
- Find and tap [Settings] > [System] > [Endurance mode], and then tap the switch to enable or disable the function.
How do I take a photo using the camera key in Photo Pro?
Press the camera key fully down.
How do I switch lenses in Photo Pro?
Tap to switch lenses. To use the zoom, tap the Open zoom dial icon, pinch in or out on the viewfinder, or use the volume key.
How do I adjust settings in Photo Pro?
Tap the setting icons to adjust settings.
How do I lock the focus in Photo Pro?
Tap the focus lock button.
How do I lock the exposure in Photo Pro?
Tap the exposure lock button.
How can I use my Xperia as a camera monitor or sub-monitor?
You can connect a video device that supports HDMI output to your Xperia with a Micro HDMI cable.
Is the Micro HDMI port for input or output?
The Micro HDMI input port is for input only. No signals can be output from this port.
How can I view my device’s screen on a TV or other large display device?
You can use a USB Type-C® cable that is compatible with the display port standard.
Can I access the internet using an Ethernet LAN cable?
Yes, you can access the internet via an Ethernet LAN cable by using a commercially available USB-LAN adapter.
What should I avoid doing with the antenna area of my device?
Do not cover the antenna area of your device with your hand or a holder as it may reduce the quality of network communications.
What type of SIM cards does my device support?
Your device only supports nano SIM cards.
What is supported on Dual SIM devices?
Dual SIM devices support the use of either two nano SIM cards or a nano SIM card and a memory card.
What should I do before removing a SIM card or memory card?
To prevent data loss, make sure you turn off your device before you drag out the tray to remove the nano SIM card (or cards) or memory card from the device.
Can I use 5G on two SIM cards at the same time?
No, even if you insert two SIM cards that support 5G, you can only use 5G on the SIM card set for data traffic. You cannot use 5G on two SIM cards at the same time.
Should I cut my SIM card?
No, do not cut your SIM card, as this may damage your device.
What can I do with a Dual SIM device?
- Receive incoming communications via both SIM cards.
- Select the number from which to send outgoing communications, or have the option to select a SIM card each time you place a call.
- Forward calls received via SIM 1 to SIM 2 when SIM 1 is unreachable, and vice versa. This function is called Dual SIM reachability. You must enable it manually.
How do I enable or disable the use of two SIM cards?
- Go to Settings > Network & internet > SIM cards. You may find the item under Advanced.
- Tap the SIM 1 and SIM 2 switches to enable or disable the SIM cards.
How do I rename a SIM card?
- Go to Settings > Network & internet > SIM cards. You may find the item under Advanced.
- Select a SIM card and enter a new name for it.
- Tap OK.
How do I select which SIM card handles data traffic?
- Go to Settings > Network & internet > SIM cards > Cellular data. You may find the item under Advanced.
- Select the SIM card you want to use for data traffic.
How do I set the default SIM card for placing a call?
- Go to Settings > Network & internet > SIM cards > Calls. You may find the item under Advanced.
- Select an option.
How do I enable the Dual SIM reachability function?
- Go to Settings > Network & internet > SIM cards > Dual SIM reachability. You may find the item under Advanced.
- Under Dual SIM reachability, tap the switch to enable the function.
- Follow the on-screen instructions to complete the procedure.
What should I do before using my device?
Before using your device, remove all protection films to enable full functionality.
What screen covers should I use?
Use only those screen covers intended for your Xperia device.
What can happen if I use third-party screen protection accessories?
The use of third-party screen protection accessories may prevent your device from working correctly by covering sensors, lenses, speakers, or microphones and can invalidate the warranty.
How long should I charge the battery before starting up my device for the first time?
It is recommended that you charge the battery for at least 30 minutes before starting up your device for the first time.
Can I use my device while it’s charging?
Yes, you can still use your device while it is charging.
How do I turn off my device?
- Long press the power key until the options menu opens.
- Tap Power off.
What is a Google account used for on my device?
A Google account enables you to do the following:
- Download and install applications on Google Play.
- Synchronize your email, contacts, and calendar using Gmail.
- Back up, restore, and transfer your data from an old device to your new device.
- Chat with friends using the Google Duo application.
- Synchronize your browsing history and bookmarks using the Chrome web browser.
- Identify yourself as the authorized user after a software repair using Xperia Companion.
- Remotely find, lock, or clear a lost or stolen device using the Find my device services.
How do I set up a Google account on my device?
- Go to Settings > Accounts > Add account > Google.
- Follow the on-screen instructions to create a Google account, or sign in if you already have an account.
How can I transfer content from my old device?
You can transfer your data using:
- Synchronize data using Google account
- Copy and transfer data using a computer
- Copy and transfer data using an SD card
What security options are available for my device?
- Screen lock
- Fingerprint Manager
- SIM card lock
How do I register fingerprints for security?
- Go to Settings > Security > Fingerprint Manager.
- Follow the on-screen instructions.
What should I remember when using a security option to protect my device?
When using a security option to protect your device, it is crucial to remember the details provided at set up.
What are IMEI numbers?
Your device has one or two unique identification numbers that are referred to as IMEI or Product ID.
Why should I keep a copy of my IMEI number(s)?
You may require it if your device is stolen or when contacting support.
How can I view my IMEI number(s) using the dialpad?
- Tap the Phone icon.
- Tap the Dialpad icon.
- Enter *#06# into the dialpad. The IMEI number(s) are displayed automatically.
How can I view my IMEI number(s) on the tray?
Drag out the SIM card tray. The IMEI number(s) is(are) displayed on the tray.
What is “Find my device”?
Google offers a location and security web service called “Find my device”.
How do I use “Find my device”?
After you sign in to a Google account, “Find my device” is turned on by default. If you lose your device, you can use “Find my device” to find, lock, or erase it.
How do I turn the screen on or off?
Briefly press the power key.
What is the Ambient display feature?
The Ambient display feature enables you to view information such as the time and notifications without pressing the power key.
How can the screen turn on automatically?
If the Ambient display is set to Smart activation or Show when device is lifted, the screen is turned on automatically when you pick up your device.
How do I adjust the idle time before the screen turns off?
- Go to Settings > Display > Screen timeout.
- Select an option.
What is the smart backlight control?
The smart backlight control keeps the screen on as long as the device is held in your hand. Once you put down the device, the screen turns off according to your screen timeout setting.
How do I enable or disable the smart backlight control?
- Go to Settings > Display > Advanced > Smart backlight control.
- Tap the switch to enable or disable the function.
What is One-handed mode?
Enable One-handed mode to adjust the display size so you can type with one hand more easily.
How do I move the screen in One-handed mode?
To move the screen to the left side or to the right side: tap the Left arrow icon or Right arrow icon accordingly. To move the screen upwards or downwards: drag the horizontal stripes at the edge of the resized screen.
How do I resize the screen in One-handed mode?
Drag the Resize screen icon at the edge of the resized screen.
How can I shrink the screen using the Side sense menu?
You can shrink the screen by using the Side sense menu.
How do I enable or disable One-handed mode?
- Go to Settings > Display > Advanced > One-handed mode.
- Tap the One-handed mode switch to enable or disable the function.
How do I shrink the screen? To shrink the screen, double-tap the Home button.
How do I exit One-handed mode?
To exit One-handed mode, double-tap the Home button again or tap an empty area on the screen.
How do I take a screenshot?
You can capture still images of any screen on your device as a screenshot.
Where are screenshots saved?
Screenshots you take are automatically saved in your device’s internal storage.
How can I take a screenshot using the Side sense bar?
- Go to Settings > Display > Side sense > Gesture function assignments.
- Select a gesture from among Double-tap, Slide up, and Slide down.
- Tap Take screenshot.
How do I take a screenshot of a recently used app?
- Press the volume down key and power key at the same time.
- Tap the Overview button in the navigation bar.
- Swipe left or right to select the app of which you want to take a screenshot, and then tap Screenshot.
What does the notification light do?
The notification light informs you about battery status and some other events.
Can I disable the notification light?
Yes, the notification light is enabled by default but can be disabled manually.
When will the notification light light up or flash if it is disabled?
If the notification light is disabled, it only lights up or flashes when there is a battery status warning, such as when the battery level goes below 15 percent.
How do I enable or disable the notification light?
- Go to Settings > Apps & notifications > Configure notifications. You may find the item under Advanced.
- Tap the Use LED light to show incoming notifications switch to enable or disable the function.
What are some status icons?
- (Signal strength icon) The mobile network mode is also displayed when sending and downloading mobile data.
- (No signal icon)
- (Data roaming icon)
- (Wi-Fi signal icon) A Wi-Fi connection is enabled and data is being transmitted. The number displayed to the left of the icon differs according to the Wi-Fi standard of the current connection.
- (Wi-Fi connection error icon) A Wi-Fi connection is enabled but there is no internet connection. This icon also appears when you are trying to connect to a captive portal network. After a successful login, the cross mark disappears. If Google is blocked in your area, the cross mark may appear even when the device is connected to a network and there is a Wi-Fi working internet connection.
- (Battery status icon)
- (Charging battery icon)
- (STAMINA mode icon)
- (Airplane mode icon)
- (Microphone muting icon)
- (Speakerphone icon)
- (Muting icon)
- (Vibrate icon)
- (Alarm icon)
- (GPS icon)
What are some notification icons?
- (New SMS icon)
- (Ongoing call icon)
- (Missed call icon)
- (Phone call on hold icon)
- (Call forward icon) Dual SIM device: Call forwarding is turned on
- (Downloading data icon)
- (Uploading data icon)
- (Software setup icon) A basic setup of your device is available
- (Install latest software icon) A software update is available
- (System update icon) System updates are available
- (Downloading system update icon)
- (Installing downloaded system update icon)
- (Battery Care icon)
- (Screenshot icon) Screenshot captured
- (Music playing icon) A song is playing
- (More notifications icon) More undisplayed notifications
How can I charge my device?
You can charge your device from a wall socket or computer.
Can I use my device while it is charging?
Yes, you can still use your device while charging.
What should I do if the battery is depleted?
If the battery is depleted, it may take up to 10 minutes for your device to respond to the charging. During this time, the screen may remain completely dark, not showing the charging icon.
How long does it take to fully charge a completely drained battery?
It can take a couple of hours for a completely drained battery to be fully charged.
What can affect charging speed?
Charging speed may be affected by ambient temperature.
What type of charger and cable should I use?
Always use the original Sony charger and a USB cable intended for your specific Xperia model, since other types of chargers can increase charging time, not charge at all, or may even damage your device.
Can I replace the battery?
Your device has an embedded, rechargeable battery that can only be replaced by an authorized Sony repair center. Never try to open or take apart the device yourself.
Is a wall socket charger faster than charging via computer?
Yes, a wall socket charger will charge your device faster than charging via computer.
What do the different battery notification light colors mean?
- Green: Battery is charging, charge level is greater than 90%
- Orange: Battery is charging, charge level is 15–90%
- Red: Battery is charging, charge level is less than 15%
What type of USB cable should I use?
It is important to use the USB cable that came with your device, as other types of USB cables can damage your device.
What should I do if the battery is completely depleted?
If the battery is completely depleted, it may take up to 10 minutes before the notification light illuminates and the charging icon appears.
How do I start charging my device?
- Connect the other end of the cable to the USB port on your device.
- The notification light illuminates when charging begins.
How do I disconnect the cable from my device?
When the device is fully charged, disconnect the cable from your device by pulling it straight outwards. Make sure not to bend the connector.
How can I get the most use from my battery?
- Keep track of the power consumed by different applications and features.
- You can also use Battery Care to increase the battery’s lifetime.
What is the Power-saving feature?
The Power-saving feature is activated by default to restrict applications from using battery power in the background.
How do I exempt an application from the Power-saving feature?
If you do not want an application to be affected, you can make it exempt in the Power-saving feature menu.
Are phone calls and SMS affected by the Power-saving feature?
No, phone calls and SMS are not affected.
How can system updates affect power-saving features?
System updates may change the power-saving features available on your device.
What general usage tips can help improve battery performance?
- Lower the screen brightness level.
- Turn off Bluetooth, Wi-Fi, and location services when you do not need these features.
- Turn off your device or use Airplane mode if you are in an area with no or low network coverage. Otherwise, your device repeatedly scans for available networks, and this consumes power.
- Use a Wi-Fi network instead of roaming when abroad.
- Change the synchronization settings for your email, calendar, and contacts.
- Check the applications that have a high battery consumption and consider the battery saving tips provided on your device for these applications.
- Change the notification level for an application.
- Turn off the location-sharing permission for an application.
- Uninstall applications that you are not using.
- Use a Sony original handsfree device to listen to music. Handsfree devices consume less battery than your device’s loudspeakers.
- Restart your device every now and then.
How do I review my battery consumption?
- Go to Settings > Battery to view the estimated remaining battery percentage and battery time.
- Tap the More icon > Battery usage to view a list of applications and features that have consumed battery power.
How can I check battery consumption for applications?
- Go to Settings > Apps & notifications.
- Select an application and review its battery consumption under Battery. You may find the item under Advanced.
How do I make applications exempt from the Power-saving feature?
- Go to Settings > Apps & notifications > Advanced > Special app access > Power-saving feature.
- Select All apps from the pull-down menu.
- Select the application listed as Applied, and then follow the on-screen instructions.
What is STAMINA mode?
The STAMINA mode prolongs the time until the battery needs charging by disabling some functions of the device.
What happens when STAMINA mode is turned on?
When you turn on the STAMINA mode, the display switches to the Dark theme mode.
What features are restricted or disabled in STAMINA mode?
Depending on the STAMINA level, different features will be restricted or disabled in order to reduce battery consumption. These include rendering performance, screen brightness, image enhancement, and GPS while the screen is off. Synchronizing of background app data or streaming may be disabled for some applications.
Can STAMINA mode turn on or off automatically?
Yes, you can set the STAMINA mode to turn on or off automatically according to the battery level.
How do I exempt applications from being optimized by STAMINA mode?
You can exempt applications from being optimized by STAMINA mode in the Power-saving feature menu.
How do I turn on STAMINA mode?
- Go to Settings > Battery > STAMINA mode.
- Tap Turn on now.
What is Battery Care?
Battery Care increases the lifespan of your battery.
How does Battery Care work?
This feature detects your charging patterns and estimates the start and end time of your regular charging period. The charging rate is controlled so that your battery reaches 100% just before you disconnect the charger. You can also set a start and end time for the charging period manually.
When will Battery Care control the charging rate?
Battery Care will not control the charging rate until it detects a regular charging cycle of at least 4 hours over a period of several days.
What happens if I disable and re-enable Battery Care?
Learned patterns of the regular charging cycle are saved by Battery Care. Even if the function has been disabled, it adopts to the learned patterns after enabling the function again.
How do I enable or disable Battery Care?
- Go to Settings > Battery > Battery Care.
- Tap the switch to enable or disable Battery Care. Auto is selected by default. To manually set a start and end time for the charging period, tap Custom, and then set the start and end times.
Why should I update my device software?
You should update the software on your device to get the latest functionality, enhancements, and bug fixes in order to ensure optimal performance.
How can I know if a software update is available?
When a software update is available, the System update icon appears in the status bar. You can also check for new updates manually.
What are the ways to install a software update?
The easiest way to install a software update is to do it wirelessly from your device. However, some updates are not available for wireless download. You then need to use the Xperia Companion software on a PC or Apple Mac computer to update your device.
What should I consider before updating my device?
- Ensure you have sufficient storage capacity.
- System and application updates can present the features on your device in another way than described in this PDF.
- The Android version might not be affected after an update.
How do I check for new software?
- Go to Settings > System > Advanced > Software update.
How do I update my device wirelessly?
Use the Software update application to update your device software wirelessly.
What is recommended when downloading new software?
It is recommended to use a Wi-Fi network instead of a mobile network to download new software so that you can avoid data traffic costs.
How do I set up automatic download of system updates?
- Go to Settings > System > Advanced > Software update.
- Follow the on-screen instructions.
How do I enable or disable automatic updates for applications?
- Go to Settings > System > Advanced > Software update.
- Tap the More icon > Settings > Auto update apps.
- Select the preferred option.
How do I update my device using a computer?
- Connect your device to the computer using a USB cable.
- Drag down the status bar, and then tap Android System next to the USB icon.
- Tap Tap for more options, and then tap File Transfer.
- Computer: Open Xperia Companion, if it is not automatically launched.
- Make sure that the computer can access the internet. If a new software update is detected, a pop-up window appears.
- Follow the on-screen instructions to run the relevant software updates.
What should I do if my device stops responding or will not restart normally?
You can force your device to restart or shut down. No settings or personal data get deleted.
What should I do if my device stops functioning properly?
You can reset your device to its original factory settings. This procedure is sometimes necessary if your device stops functioning properly, but note that you should first back up your data, as resetting your device will erase all your data from your device.
What can I do if my device fails to turn on or I want to reset my device’s software?
If your device fails to turn on or you want to reset your device’s software, you can use Xperia Companion to repair your device.
How do I restart my device?
- Long press the power key.
- In the menu that opens, tap Restart. The device restarts automatically.
What should I do if my device fails to restart?
Your device may fail to restart if the battery level is low. Connect your device to a charger and try restarting again.
How do I force the device to restart or shut down?
- Long press the power key and the volume up key at the same time until your device vibrates.
- Depending on whether you wish to force the device to restart or shut down, proceed as follows:
- If you wish to force restart the device: Release the keys at this point. The device restarts.
- If you wish to force shut down the device: Continue pressing the keys. After a few more seconds, the device vibrates three times and turns off.
How do I perform a factory data reset?
- Go to Settings > System > Advanced > Reset options.
- Tap Erase all data (factory reset) > Erase all data.
- If required, draw your screen unlock pattern or enter your screen unlock password or PIN to continue.
- To confirm, tap Erase all data.
What should I do before performing a factory data reset?
Back up any data saved to the internal memory of your device. Resetting will erase all your data from your device.
Does a factory data reset revert my device to an earlier software version of Android?
No, your device does not revert to an earlier software version of Android when you perform a factory data reset.
How do I repair the device software using Xperia Companion?
- Make sure that Xperia Companion is installed on the computer.
- Open the Xperia Companion software on the computer and click Software repair on the main screen.
- Follow the instructions that appear on the screen to reinstall the software and complete the repair.
What should I do before performing a software repair?
Before performing a software repair, make sure you know your Google account username and password. Depending on your security settings, you may need to enter them in order to restart the device after a software repair.
When might I need to use the device repair feature in Xperia Companion?
If you forget your screen unlock password, PIN or pattern, you can use the device repair feature in Xperia Companion to erase the security layer.
What happens when I run the repair feature?
By running the repair feature, you reinstall software for your device and you may lose some personal data in the process.
What should I do if my device freezes or restarts repeatedly?
If your device seems to have frozen, restarts repeatedly, or does not start at all after you update the Xperia software, after you perform a software repair, or after a factory data reset, try forcing the device to shut down and then turning it back on. If the problem persists, force the device to shut down and then perform a software repair.
How do I reset an application?
You can reset an application or clear application data if your application stops responding or causes issues with your device.
What happens when I reset application preferences?
Resetting application preferences does not delete any application data from your device.
How do I clear application data?
- Go to Settings > Apps & notifications.
- Select an application or service, and then tap Storage & cache > Clear storage > OK.
How do I clear application cache?
- Go to Settings > Apps & notifications.
- Select an application or service, and then tap Storage & cache > Clear cache.
How do I clear the application default setting?
- Go to Settings > Apps & notifications.
- Select an application or service, and then tap Advanced > Open by default > Clear defaults.
Is the option to clear the application data, cache, or default setting available for every application or service?
No, the option to clear the application data, cache, or default setting is not available for every application or service.
How do I reset app preferences?
- Go to Settings > Apps & notifications.
- Tap the number of apps to see all apps.
- Tap the More icon > Reset app preferences > Reset apps.
What does the internal storage store?
The internal storage stores downloaded or transferred content along with personal settings and data.
What should I do if my device starts to slow down or applications suddenly shut down?
- Close running applications that you are not using.
- Uninstall downloaded applications that you do not use.
- Transfer photos, videos, and music from the internal memory to the removable memory card or Google service.
Can I purchase a memory card separately?
Yes, you can purchase a memory card separately.
What should I do if my device cannot read content on the memory card?
If your device cannot read content on the memory card, you may need to format the card. Note that when you format the card, all content is erased.
How do I view the memory status?
- Go to Settings > Storage.
How can I free up space on the internal storage?
If the device starts to slow down, or applications suddenly shut down, freeing up space on the internal storage may solve the problem.
How do I free up space on the internal storage?
- Go to Settings > Storage.
- Tap FREE UP SPACE.
- If you have a memory card inserted, select Internal shared storage > FREE UP SPACE.
- Select infrequently used apps or old files to delete, and then follow the on-screen instructions.
How can I stop applications and services from running?
If the performance of your device or apps is not optimal, try stopping apps and services from running.
How do I stop applications and services from running?
- Go to Settings > Apps & notifications.
- Select an application or service, then tap Force stop > OK.
How do I format the memory card?
If your device cannot read content on the memory card, format the memory card on your device.
What happens when I format the memory card?
All content on the memory card gets erased when you format it.
What should I do before formatting the memory card?
Make sure you first make backups of all data that you want to save. To back up your content, you can copy it to a computer.
How do I format the memory card?
- Go to Settings > Storage > SD card.
- Select an app, if prompted.
- Tap the More icon > Storage settings > Format, and then perform formatting on the next confirmation dialog.
What do I need to access the internet with a mobile data connection?
You need the correct internet settings.
How do I manually check for updates to my internet settings?
For most mobile networks and operators, these settings come pre-installed on your device so that you can start using the internet right away. You can manually check for updates to your internet settings.
What should I do if I change or delete an internet setting by mistake?
If you change or delete an internet setting by mistake, reset the internet settings.
Where can I find more mobile network options?
Go to Settings > Network & internet > Mobile network for more mobile network options.
What can I do to improve Wi-Fi reception?
- Move your device closer to the Wi-Fi access point.
- Move the Wi-Fi access point away from any potential obstructions or interference.
- Do not cover the Wi-Fi antenna area of your device.
What can I do to control data usage?
You can keep track of the amount of data transferred to and from your device over your mobile data or Wi-Fi connection during a given period.
How can I view the amount of data used by individual applications?
You can view the amount of data used by individual applications.
Can I set data usage warnings and limits?
Yes, for data transferred over your mobile data connection, you can also set data usage warnings and limits to avoid additional charges.
How do I set the date when the usage cycle resets?
Under Data warning & limit, tap App data usage cycle, and then set the reset date.
How do I change the screen settings?
You can change the screen’s behavior, brightness, viewing size, and quality. You can also adjust the image quality of photos and videos. To do this, find and tap [Settings] > [Display]. Then, tap the setting you want to change and use the sliders, tap the switches, or select options to adjust.
How do I adjust the image quality of photos and videos on the screen?
To adjust the image quality of photos and videos, go to the main screen settings, and then adjust the image quality settings. You can also adjust the white balance by tapping the [Set manually] switch to enable changes, then select one of the preset settings or use the sliders. Brightness levels can also be adjusted using a slider. You can also enable [Adaptive brightness] to automatically optimize brightness based on surrounding light.
How do I enable a dark theme for my screen?
You can display the screen with a dark background by enabling the dark theme setting.
How do I set the screen to auto-rotate?
You can set the screen to rotate automatically when the device is turned, or set it to stay in portrait view.
What is Night Light and how do I use it?
[Night Light] switches the color of the screen to amber. This makes it easier to view the screen in a darker setting and can also make it easier to fall asleep.
How can I prevent accidental operations when the screen is off?
You can prevent your device from being activated by mistake while placed in a pocket or a bag by enabling the ‘prevent accidental operations with screen off’ feature.
What should I avoid displaying on my screen to prevent afterimages?
Avoid displaying very bright or static images for a long period of time, as this may cause an afterimage or coloring to remain on the screen.
Can I manually rotate the screen even if the auto-rotate function is disabled?
Yes, even if the Auto-rotate screen function is disabled, you can rotate the screen manually by tapping (Rotate icon) in the navigation bar.
How do I update my applications automatically?
If the automatic update feature is enabled, your applications get updated without you being asked. To avoid potentially high data transfer costs, you can disable automatic updates or enable automatic updates only over a Wi-Fi connection. You have to disable the automatic update feature in the Play Store app to avoid automatic updating of applications.
How do I disable automatic app updates in the Play Store?
Find and tap the (Play Store icon), then tap the (Menu icon), and then tap the settings menu. Tap the auto-update apps menu and select your preferred option.
How do I enable location services?
To enable location services, find and tap [Settings] > [Location]. Then, tap the switch to enable or disable location services.
How can I improve GPS accuracy?
The first time you use the GPS function on your device, it can take a few minutes for your location to be found. To help the search, make sure you have a clear view of the sky, stand still, and do not cover the GPS antenna. GPS signals can pass through clouds and plastic, but not through most solid objects such as buildings and mountains. If your location is not found after a few minutes, move to another location.
How do I manually set the date and time?
To set the date or time manually, tap the [Use network-provided time] switch to disable the function. To set the time zone manually, tap the [Use network-provided time zone] switch to disable the function. Then, tap the desired item to edit and change the values. Find and tap [Settings] > [System] > [Date & time]. The item may be under [Advanced].
How do I transfer music from a computer to my device?
You can transfer music from a computer to your device in two ways:
- Connect your device to a computer using a USB cable. Select [File Transfer] on your device, and then copy and paste or drag and drop the files using the computer.
- On the computer, save your media files using Google Drive. Then, synchronize the data on your device by logging in to the Google account.
What should I know about the Music app?
The Music app may not support all music file formats. You can use the Music app to listen to your favorite music. The Music app has various features:
- Minimize the full-screen player.
- Search all songs saved to your device.
- View the play queue.
- View more options.
- View the album art (if available).
- Add or remove a song as a favorite.
- See the elapsed time of the current song.
- Add a song to a playlist.
- Use the progress indicator to fast-forward or rewind.
- See the length of the current song.
- Repeat the current song or all songs in the play queue.
- Tap to go to the next song, or touch and hold to fast-forward the current song.
- Play or pause a song.
- Tap or double-tap to go to the beginning of the current song or the previous song, or touch and hold to rewind the current song.
- Shuffle songs in the play queue.
- Tap the button after 5 seconds of playback to go back to the beginning of the current song, or double-tap it to go back to the previous song.
- You might not be able to play copyright-protected items.
How can I edit music information in the Music app?
While a song is playing in the Music app, tap the album art in the music player screen, and then tap [Edit music info]. Edit the information as desired, and to set album art, tap (Edit icon), then select an option. When you are finished, tap [SAVE].
Can the Music app play in the background?
Yes, when a song is playing, tap (Home button) to go to the Home screen. The Music app keeps running in the background. To open the Music app again, drag the status bar downwards and tap the Music notification. Alternatively, find and tap (Music icon).
How do I use the camera?
The camera has various controls:
- Tap to adjust color and brightness.
- Switch between the front and main camera.
- Access camera settings.
- View geotagging status.
- Use the volume keys to zoom in or out.
- Use the camera key to activate the camera, take photos, or record videos.
- Tap the thumbnail to view, share, or edit photos and videos.
- Switch between taking photos and videos.
- Use the shutter button to take photos or record videos.
- Go back or exit the camera.
- Select a capturing mode.
- Use the shortcut to the capturing mode last selected.
- Tap one of the angle buttons to switch lenses.
- Select an aspect ratio.
- Tap to adjust the Bokeh effect.
- Select a flash setting.
How do I take a photo or record a video?
To take a photo or record a video, launch the camera. Then, swipe the screen to select a photo or video mode. Press the camera key or tap the shutter button. You can also launch the camera by pressing the power key twice, or swiping the camera icon from the lock screen.
What are the different functions of the shutter button?
The shutter button is used differently depending on the capturing mode and activated features:
- (Capture button): Take a photo.
- (Start button): Record a video/Resume recording.
- (Pause button): Pause a video.
- (Stop button): Stop recording a video.
- (Self-timer on icon): Self-timer is activated.
- (Touch capture on icon): Touch capture is activated.
- (Touch capture and Self-timer on icon): Touch capture and Self-timer are activated.
How do I use the flash when taking a photo?
While using the camera, tap the flash icon displayed on the screen, and change the flash setting if required. Then, press the camera key or tap the shutter button to take a photo or record a video. You can use the fill flash setting when the background is brighter than the object, to remove unwanted dark shadows.
How do I change the aspect ratio?
While using the camera, tap the (Aspect ratio icon) and select a setting.
How do I adjust camera settings?
While using the camera, tap the (Settings icon). Then, swipe the list to view the available settings and select one.
How do I switch between the main and front camera?
While using the camera, tap the (Switch camera icon) to switch between the main and front camera.
How do I switch between camera lenses?
While using the camera, tap one of the angle buttons: (Telephoto button), (Wide-angle button), (Super-wide-angle button).
How do I use the zoom function?
While using the main camera, perform one of the following operations: Pinch in or out on the camera screen, use the volume key, tap one of the angle buttons to select a lens, and then drag the angle button to the left and right (in portrait orientation) or up and down (in landscape orientation). Zooming is only available for the main camera.
How can I reduce wind noise when recording videos?
Find and tap [Settings] > [Sound] > [Audio settings] > [Intelligent wind filter]. Then, tap the switch to enable the function.
How do I view, share, or edit photos and videos?
While using the camera, tap the thumbnail to open a photo or video. Swipe left or right to view your photos and videos. Tap (Share icon) to share a photo or a video, or (Edit icon) to edit it. To hide or show icons, tap the screen.
What are the main camera capturing modes?
The main capturing modes are:
- (Slow motion icon): Add a slow-motion effect after recording a video.
- (Portrait selfie icon): Take better-looking selfies.
- (Creative effect icon): Take photos with effects and color filters.
- (Panorama icon): Take wide-angle and panoramic photos.
- (Photo Pro icon): Launch Photo Pro.
To select a capturing mode, tap [Mode], and then select a capturing mode.
How do I launch the camera and take a photo at the same time?
While using the camera, tap (Settings icon), and then tap [Launch with camera key] > [Launch Camera app and capture]. Then, close the settings menu and exit the camera. Long press the camera key to launch the camera and take a photo.
How do I take a photo by tapping the screen?
While using the camera, tap (Settings icon), and then tap [Touch capture] > [On] or [Only front camera]. Close the settings menu. Then, tap anywhere on the screen to take a photo.
How do I take a photo while recording a video?
When recording a video, tap (Camera icon). The photo is taken as soon as you release the shutter button.
How do I use the self-timer?
While using the main camera, tap (Settings icon) > [Self-timer], select the delay time, and then close the settings menu. While using the front camera, tap (Self-timer icon), and then select a delay time. Press the camera key or tap the shutter button to take a photo. A series of beeps marks the countdown until the photo is taken.
How do I adjust the exposure, color and light conditions?
To optimize light conditions, look for light with direction and color that gives a scene shape and depth, which occurs just before sunrise and at sunset, or use natural light from a window. You can also try taking photos with and without the flash, even if light conditions are poor.
How do I adjust the color and brightness of a photo?
While using the camera, tap (Color and brightness icon). Then, drag the sliders to adjust the color and brightness. Tap (Cancel icon) to reset and close the color setting.
How do I record HDR videos?
While using the camera, swipe the screen to select a video mode. Tap (HDR icon) and select [On]. This setting is not available when [Video size] is set to [Full HD (60 fps)] or [HD].
How does the camera focus automatically?
The Camera app automatically focuses on and detects people’s eyes or faces. When a face is in the shot, the camera automatically detects and focuses on one of the eyes with a green frame (eye AF feature). If you tap (Eye AF icon) while focusing on an eye, the camera switches its focus to the face(s). The eye AF feature is only available when using the main camera.
How can I manually change the focus area?
While using the main camera, tap the area where you want to focus. (Set focus icon) appears and the camera focuses on the tapped area. To change the focus area, tap the screen. To lock the focus, press the camera key halfway down.
How does the camera detect faces and eyes when taking photos and videos of people?
When a photo mode is selected, the Camera app can detect people’s faces and eyes. When a face or eye is detected, the detection frame appears. Tap (Eye AF icon) to switch the focus between faces and an eye. When multiple faces are detected, tap any frame to select the face on which you want to focus. When the camera is set to focus on eyes, tap any face to select the eye on which you want to focus. When a video mode is selected, the Camera app can detect people’s faces, which are indicated with a colored frame. Use Smile Shutter to automatically take a photo when a person smiles. If you are recording a video, a photo is taken each time a smile is detected. The eye AF feature is not available when taking selfies or recording videos.
How do I soften the skin tone when taking photos?
While using the camera, tap (Settings icon). Then, tap the [Soft skin effect] switch to enable the effect.
How do I use Smile Shutter to automatically take a photo?
While using the camera, tap (Settings icon). Tap [Auto capturing] or [Auto capturing (video)] > [Smile Shutter]. When a smile is detected, the camera automatically takes a photo. This setting is not available when [Video size] is set to [4K].
How do I take a selfie?
Select a photo or video capturing mode for your selfie. Tap (Switch camera icon) to activate the front camera. Tap (Self-timer icon) if you want to use the self-timer. Press the camera key or tap the shutter button to take a selfie.
How do I use Hand Shutter to activate the selfie timer?
While using the camera, tap (Switch camera icon) to activate the front camera. Then, tap (Settings icon). Tap [Auto capturing] > [Hand Shutter]. Turn your palm with your fingers straight up towards the camera. When the camera detects your hand, the timer starts and a selfie is taken.
How do I track a moving object?
While using the main camera, tap (Settings icon). Then, tap the [Object tracking] switch to enable it. Select an object to track by touching it in the viewfinder. Press the camera key or tap the shutter button to take a photo or record a video. This setting is not available when [Video size] is set to [4K].
How do I capture a burst of images?
While using the camera, tap (Settings icon). Then, tap the [Burst with camera key] switch to enable. Long press the camera key or shutter button to take a burst of images. Release the camera key or shutter button to finish the burst. All photos are saved. Tap the thumbnail to view the results. Scroll through the pictures taken and select the photo you want to save. You can then tap (Burst icon), and then select an option.
How do I record a steady video?
While using the camera, swipe the screen to select a video mode. Tap (Settings icon). Then, tap the [Video stabilization] switch to compensate camera movement. Press the camera key or tap the shutter button to record a video.
How do I use the Bokeh effect?
While using the main camera, tap (Bokeh icon). Then, drag the slider to adjust it. Press the camera key or tap the shutter button to take a photo. Zooming is not available while using the Bokeh effect.
How do I record a slow-motion video?
While using the camera, tap [Mode] > (Slow motion icon). Press the camera key or tap the shutter button to record a video. Tap (Stop button) to stop recording. Then, tap the thumbnail to open the video. Drag the handles on the slow-motion timeline to the positions where you want the slow-motion effect to appear.
What are the different effects that can be applied when taking a portrait selfie?
The different effects that can be applied when taking a portrait selfie are:
- (Bokeh icon): Applies a blurring effect around a person.
- (Soft skin icon): Softens skin tones.
- (Skin brightness icon): Brightens skin tones.
- (Eye enlargement icon): Enlarges eyes.
- (Slender face icon): Makes your face look slimmer. You can also save your portrait in the same direction as the preview by tapping (Mirror icon) > [On] or take a photo by tapping anywhere on the screen by tapping (Touch capture icon) > [On].
To take a portrait selfie, tap [Mode] > (Portrait selfie icon). Then, tap the icon for the effect you want to apply and drag the slider to adjust the effect.
How do I use the creative effect mode?
While using the camera, tap [Mode] > (Creative effect icon). Then, swipe to browse filters, or tap a filter to preview the effect. Tap (Apply creative effect icon) to apply the filter and return to the camera screen. Then, press the camera key or tap the shutter button to take a photo or record a video. You can also tap (Switch filter icon) to switch filters.
How do I take a panorama photo?
While using the camera, tap [Mode] > (Panorama icon). Press the camera key or tap the shutter button. Move the camera slowly and steadily in the direction of movement indicated on the screen.
How do I change the resolution of my photos and videos?
While using the camera, tap (Settings icon). Then, tap [Still image size] or [Video size] and select the resolution. The setting is saved for the selected capturing mode.
How can I diagnose my camera?
While using the camera, tap (Settings icon). Then, tap (Introduction to features icon) > [Help] > [Launch the Support app]. Tap [Xperia Tests], select a category, and then follow the on-screen instructions. Make sure you are connected to the internet to run a diagnostics test.
How do I set the Transfer & Tagging add-on mode?
While using the camera, tap (Settings icon) > [Transfer & Tagging add-on mode]. Then, tap the switch to enable the function. You cannot take a burst of images or take photos with a Bokeh effect when the Transfer & Tagging add-on mode is turned on. Set your device to link to a camera or computer using the Transfer & Tagging add-on app to turn on the Transfer & Tagging add-on mode.
How do I enable geotagging for my photos and videos?
While using the camera, tap (Settings icon). Then, tap the [Save location] switch to enable it. The option to geotag your photos and videos requires a wireless network and that the GPS function is enabled.
What are the geotagging status icons?
- (Acquired GPS icon): The geographical position is saved.
- (GPS not found icon): The geographical position is not found.
How do I use grid lines when taking photos or videos?
While using the camera, tap (Settings icon). Then, tap the [Grid lines] switch to enable or disable. This allows you to apply the “Rule of Thirds” and place important objects along the grid lines or their intersections.
How can the camera provide photography advice?
The camera can display photography advice and notify you if your finger is covering the lens or the image is out of focus. It can also check whether there is blurring and may give you advice for retaking photos after you have taken them.
What are the different photography advice settings?
The different photography advice settings are:
- Before and after taking photos: Photography advice is displayed both before and after taking photos.
- After taking photos only: Photography advice is displayed only after taking photos.
- Off: No photography advice is displayed. To change the settings, while using the camera, tap (Settings icon), then tap [Show photography advice] and select an option.
How do I use the photo preview setting?
While using the camera, tap (Settings icon), then tap [Auto photo preview] and select an option. The different settings are:
- On: After you take a photo, a preview appears in the lower right corner of the screen for three seconds before it is saved.
- Only front camera: After you take a photo with the front camera, a preview appears in the lower right corner of the screen for three seconds before it is saved.
- Off: No preview appears. The photo is saved directly.
How can I change the function of the volume key?
While using the camera, tap (Settings icon). Then, tap [Use Volume key as] and select an option. The options are:
- Zoom: Use the volume key to zoom in or out.
- Volume: The volume key is deactivated for the camera.
- Shutter: Use the volume key as a shutter button for photos and videos.
How do I enable or disable sound when using the camera?
While using the camera, tap (Settings icon). Then, tap the [Sound] switch to enable or disable it. When sound is activated, the camera makes a sound when you take a photo or when you start or stop a video recording. When you use the self-timer the countdown is indicated by a series of beeps.
How do I use the QR code reader?
While using the camera, tap (Settings icon). Then, tap the [QR Code reader] switch to enable the function. Point the camera at the QR code. Tap the notification that appears. If the notification does not appear, drag down the status bar to open the notification panel, and then confirm it.
How do I mirror the screen of my device wirelessly on a TV?
On your TV, follow the instructions in the User guide of your TV to turn on the Screen mirroring function. On your device, find and tap [Settings] > [Device connection] > [Connection preferences] > [Screen mirroring]. Then, tap [START]. Tap [OK] and select a device.
How do I stop screen mirroring between devices?
Find and tap [Settings] > [Device connection] > [Connection preferences] > [Screen mirroring]. Then tap [Disconnect], and then tap [OK]. You can also stop screen mirroring by tapping the notification in the status bar of your device.
How do I connect my device to USB accessories?
Connect a USB cable to your device. Drag down the status bar, and then tap [Android System] next to (USB icon). Tap [Tap for more options.], and then select an option.
What are the different USB Preferences?
The USB Preferences are:
- USB controlled by: You can choose which device controls the other, your device, or the USB-connected device.
- Use USB for: You can choose the purpose of the USB connection.
- File Transfer: Manage files or update the device software. This option is used with Microsoft® Windows® computers. Charging is enabled by default.
- USB tethering: Your device can function as a tethering device.
- MIDI: Your device can function as the MIDI input for musical instrument applications.
- No data transfer: Just charge your device when [USB controlled by] is set to [This device]. When [USB controlled by] is set to [Connected device], you can use your device as a power supply and charge the other connected device.
What is NFC and how do I use it?
NFC (Near Field Communication) is a wireless technology with a maximum range of one centimeter, so the devices sharing data must be held close to each other. The NFC detection area is located on the back of the device. Hold your device close to another device or an NFC reader so that the N-Marks touch. Make sure that both devices have the NFC function turned on and that the screen of your device is active and unlocked. Some NFC functions can be enabled even when the device is switched off, depending on the application. You can scan various kinds of NFC tags to receive additional information or connect your device to other NFC compatible devices.
How do I scan NFC tags?
Place your device over the tag so that the N-Mark touches it. Your device scans the tag and displays the content collected. Tap the content of the tag to open it.
How do I use my device as a wallet?
Make sure NFC is enabled on your device. Find and tap [Settings] > [Apps & notifications] > [Special app access] > [Tap & pay]. Then, manage the payment services as desired. For Dual SIM devices, NFC-initiated payments are only supported for an NFC-enabled SIM card inserted in SIM card slot 1.
How do I turn the Bluetooth function on or off?
Find and tap [Settings] > [Device connection] > [Connection preferences]. Then, tap [Bluetooth]. Tap the switch to enable or disable the function. You can also turn Bluetooth on or off from the Quick settings panel.
How do I name my device?
Find and tap [Settings] > [Device connection] > [Pair new device]. Then, tap [Device name]. Enter a name for your device, and then tap [Rename]. This name is shown to other devices after you have turned on the Bluetooth function and your device is set to visible.
How do I pair my device with another Bluetooth device?
Find and tap [Settings] > [Device connection] > [Pair new device]. Then, tap the Bluetooth device that you want to pair with. Some Bluetooth devices, such as most Bluetooth headsets, require you to both pair and connect with the other device.
How do I connect to a previously paired Bluetooth device?
Find and tap [Settings] > [Device connection]. Under [Previously connected devices], tap the Bluetooth device to which you want to connect.
How do I unpair a Bluetooth device?
Find and tap [Settings] > [Device connection]. Under [Previously connected devices], tap (Settings icon) beside the name of the device that you want to unpair. Tap [Forget] > [Forget device].
How do I send items using Bluetooth technology?
Open the app that contains the item you want to send. Touch and hold or open the item, and then tap (Share icon). Select [Bluetooth], and then tap the name of the receiving device. On the receiving device, accept the connection if prompted. Then, confirm the transfer on your device, if prompted.
How do I receive items using Bluetooth technology?
On the transmitting device, send the data to your device. When you are notified of an incoming file to your device, drag the status bar downwards and tap the notification to accept the file transfer. Tap [Accept] to start the file transfer. To view the progress of the transfer, drag the status bar downwards. To open a received item, drag the status bar downwards and tap the relevant notification.
How do I view files I have received via Bluetooth?
Find and tap [Settings] > [Device connection] > [Connection preferences]. Then, tap [Files received via Bluetooth].
How do I use the Support app?
Find and tap (Support icon) to find device and software information. You can read support topics or use helpful applications such as the device test. Connect to the internet when using the Support app for the best available support.
Where do I find the accessibility settings?
You can find accessibility features under [Settings] > [Accessibility].
What is Real-Time Text (RTT)?
Real-time Text (RTT) is a text service that carriers provide in certain countries/regions. It allows each character in a message to be read as it is typed. In order to contact 911 using RTT in the United States, your phone must have a SIM card installed.
What should I know about using my device in wet and dusty conditions?
Your device is water- and dust-resistant with ratings of IPX5/IPX8 and IP6X. However, all USB ports and connectors must be completely dry before use, and attached covers should be firmly closed. You should not put the device completely underwater or expose it to seawater, salt water, chlorinated water, or liquids such as drinks.
How do I close the attached covers?
Press the highlighted positions as illustrated and make sure that there are no gaps between the cover and your device.
How do I dry my device?
Using a micro-fiber cloth, wipe away any excess moisture from your device. With the device held firmly and the USB port facing downwards, shake the device vigorously at least 20 times. Reverse the orientation and shake the device again 20 times. Use a micro-fiber cloth to wipe away any remaining moisture, including keys, ports, and parts of your device such as speakers, microphones, sensors, cameras, etc. Leave your device for at least a couple of hours and ensure that it is completely dry before use.
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