SONY SRS-XB100 YY7856E (01) PDF MANUAL

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How do I use the strap?

You can hang the speaker from your bag or backpack by using the strap attached to the speaker.

How do I use the upper strap hole to make use of the strap?

Remove the belt from the hook. Wrap the belt around a bag handle or the like, and then reattach the end loop of the belt to the hook.

How do I use the upper and lower strap holes to make use of the strap?

Remove the belt from the hook. Put the belt through the lower strap hole.

What should I keep in mind when using the strap?

Do not use anything other than the supplied strap.
When you have attached the strap to the speaker, make sure that the end loop of the belt rests securely on the hook.
Do not pull hard on the strap attached to the speaker or swing the speaker around.
Do not use the strap with any device other than the speaker.

How do I charge the speaker?

The speaker can run on power from an AC outlet connected by a USB AC adaptor (commercially available) and the supplied USB Type-C® cable or from the rechargeable built-in battery. When using the speaker for the first time, be sure to charge the built-in battery for more than 1 hour before turning on the speaker. With the built-in battery charged in advance, you can use the speaker solely with battery power.

How do I check charging completion?

If the built-in battery is fully charged when you connect the speaker to an AC outlet with a USB AC adaptor (commercially available), the CHARGE indicator lights up in orange then turns off after about 1 minute.

How do I connect the speaker to an AC outlet to charge it?

Connect one end of the supplied USB Type-C cable to the DC input port on the speaker and the other end to a USB AC adaptor (commercially available), and then connect the USB AC adaptor to an AC outlet. The speaker supports USB AC adaptors that are capable of delivering an output current of 0.5 A (500 mA). Use of any other devices is not guaranteed for battery charging. The CHARGE indicator lights up in orange while charging is in progress.

How long does charging take?

When a commercially available USB AC adaptor capable of delivering an output current of 0.5 A (500 mA) is connected, charging completes in about 4 hours and 30 minutes* and the CHARGE indicator turns off.

What should I consider when using a commercially available USB AC adaptor?

When using a commercially available USB AC adaptor, make sure that it is capable of delivering an output current of 0.5 A (500 mA) or more. Use of a USB AC adaptor with an output current of less than 0.5 A (500 mA) is not guaranteed for battery charging.

What should I do after disconnecting the USB cable from the speaker upon completion of battery charging?

After you disconnect the USB cable from the speaker upon completion of battery charging, be sure to close the cap securely. The cap plays a very important role in maintenance of the waterproof and dustproof performance.

How can I check the remaining battery power on an Android smartphone?

When the speaker is connected with the Android smartphone via an HFP (Hands-free Profile) BLUETOOTH connection, tap [Settings] – [Device connection] – [Bluetooth] on the smartphone. The remaining battery power of the speaker is displayed along with the connected BLUETOOTH device name. Note that the remaining battery power displayed on the smartphone may vary from the actual remaining battery power of the speaker. Consider this information as a reference.

How can I check the remaining battery power on an iPhone?

While the speaker is connected with the iPhone via an HFP (Hands-free Profile) BLUETOOTH connection, the remaining battery power of the speaker is displayed on the widget screen of the iPhone. Note that the remaining battery power displayed on the iPhone may vary from the actual remaining battery power of the speaker. Consider this information as a reference.

What is the built-in battery life?

Approx. 16 hours at volume level 36.

Approx. 5 hours at volume level: 50 (MAX).

The built-in battery life above is measured using our specified music source. Actual performance time may vary from the listed time due to the volume, songs played, surrounding temperature, and usage conditions.

What happens when the built-in battery is running low?

When the CHARGE indicator starts flashing slowly, the built-in battery is running low and needs to be charged. If the CHARGE indicator flashes 3 times in orange and goes out when you turn on the speaker, the built-in battery is empty and needs to be charged.

Can I charge the speaker with a computer?

You can charge the speaker’s built-in battery by connecting the USB cable connected with the speaker to a computer that comes equipped with a USB charging port as well. However, not all the computers are tested and found compatible with this procedure and the procedure is not applicable to home-built computers.

Can I use the speaker while it is charging?

As long as the speaker is connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port, the speaker’s built-in battery is capable of charging itself even while music playback from the speaker is in progress. However, it may take a long time before charging completes depending on the usage of the speaker. It is recommended that you turn off the speaker before battery charging.

What should I do if the remaining power of the rechargeable built-in battery decreases or the speaker turns off even while the speaker is connected to an AC outlet by the USB AC adaptor?

Depending on the type or specifications of the USB AC adaptor, if you use the speaker at a loud volume, the remaining power of the rechargeable built-in battery may decrease or the speaker may turn off even while the speaker is connected to an AC outlet by the USB AC adaptor. This, however, does not indicate a malfunction. If such a case occurs, turn off the speaker and let the battery fully charge itself before you use the speaker. The maximum power output will be lower when the built-in battery is running low.

What should I do if charging takes a long time?

In an extremely cold or hot environment, charging stops for safety. If charging takes a long time, it also makes charging of the speaker stop. To resolve these issues, disconnect the USB cable, and then connect it again within an operating temperature between 5 °C and 35 °C (41 °F and 95 °F).

Where should I avoid charging the speaker?

Do not charge the speaker’s built-in battery in places where water may splash on it. The supplied USB Type-C cable as well as the USB port behind the cap are designed neither for waterproof nor for dustproof.

What happens if the CHARGE indicator flashes 3 times and the speaker turns off after you turn it on?

If the CHARGE indicator flashes 3 times and the speaker turns off after you turn it on, the rechargeable built-in battery is empty. Charge the built-in battery.

How do I turn the power on?

Press the (power) button. The (power) indicator lights up in green and the (BLUETOOTH) indicator flashes slowly in blue. When the speaker has no pairing information, for example when you use the BLUETOOTH function for the first time after purchase, the (BLUETOOTH) indicator keeps double flashing in blue.

How do I turn the power off?

Press the (power) button. The (power) indicator and the (BLUETOOTH) indicator turn off.

What is the Auto Standby (power saving) function?

In the event of the following, the speaker automatically turns off in 15 minutes to conserve the power of the rechargeable built-in battery. At the time of purchase, the Auto Standby function is set to on.

No operation on the speaker.
The hands-free function of the connected smartphone or mobile phone is set to off and the smartphone or mobile phone is not playing music (audio), nor is it being operated.
The connected BLUETOOTH device, such as a WALKMAN®, is not playing music (audio), nor is it being operated.

When is the Auto Standby function turned off?

While the speaker is connected with an Android smartphone or an iPhone via an HFP (Hands-free Profile) BLUETOOTH connection, the Auto Standby function is turned off.

How do I turn on/off the Auto Standby function?

Turn on the speaker.
Press and hold the (play)/ (call) button and the – (volume) button simultaneously for about 5 seconds.

When the Auto Standby function is turned off, the (power) indicator flashes 3 times in green. When the Auto Standby function is turned on, the (power) indicator flashes twice in green.

When can I not turn on/off the Auto Standby function?

While the Stereo Pair function or the hands-free function is in use, you cannot turn on/off the Auto Standby function.

What is pairing?

Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. To use multiple BLUETOOTH devices in combination with the speaker, perform the following pairing procedure for each device. The pairing information of the BLUETOOTH devices is stored on the speaker when the speaker is turned off.

What should I do before operating the speaker?

Place the BLUETOOTH device within 1 m (3.2 ft) of the speaker.
Connect the speaker to an AC outlet via a USB AC adaptor (commercially available). Or charge the built-in battery sufficiently.
To avoid any sudden loud sound output from the speaker, turn down the volume of both the BLUETOOTH device and the speaker or stop music playback.
Prepare the operating instructions supplied with the BLUETOOTH device for reference.
Turn on the speaker.

How do I pair the speaker with a BLUETOOTH device for the first time after purchase or after the speaker is initialized?

In the event that the speaker is paired with a BLUETOOTH device for the first time after purchase or in the event after the speaker is initialized (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on.

How do I pair the speaker with a second or subsequent BLUETOOTH device (when the speaker has pairing information of other BLUETOOTH devices)?

Press the (BLUETOOTH) button.

You hear voice guidance (Pairing) from the speaker and the (BLUETOOTH) indicator starts double flashing (pairing mode).
Perform the pairing procedure on the BLUETOOTH device to detect the speaker.
Make the BLUETOOTH connection from the BLUETOOTH device.

When the BLUETOOTH connection is established, you hear the notification sound from the speaker and the activity of the (BLUETOOTH) indicator changes from flashing to lit.
If the BLUETOOTH connection is not established, repeat from step 3.

How do I reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before?

The speaker will automatically be connected just by turning on the BLUETOOTH function on the BLUETOOTH device. Depending on the BLUETOOTH device, the speaker may be reconnected with the device right after it is turned on. For details, refer to the operating instructions supplied with your BLUETOOTH device.

What does it mean when the (BLUETOOTH) indicator is double flashing?

What does it mean when the (BLUETOOTH) indicator is flashing slowly?

The speaker is searching for a BLUETOOTH device.

What does it mean when the (BLUETOOTH) indicator stays lit?

The speaker has been connected to the BLUETOOTH device. To connect to other BLUETOOTH devices, follow procedure to pair with a second device or reconnect with a previously paired device. The speaker will automatically be connected just by turning on the BLUETOOTH function on the BLUETOOTH device.

What is the passkey of the speaker?

The passkey of the speaker is “0000.” If a passkey besides “0000” is set on the BLUETOOTH device, pairing cannot be done with the speaker.

When do I need to pair the BLUETOOTH devices again?

Once the BLUETOOTH devices are paired, there is no need to pair them again, except in the following cases:

Pairing information has been deleted after repair, etc.
The speaker is already paired with 8 devices and another device is to be paired. The speaker can be paired with up to 8 devices. When a new device is paired in addition to 8 paired devices, the pairing information of the earliest device connected via a BLUETOOTH connection is replaced by the information of the new one.
The pairing information with the speaker has been deleted from the BLUETOOTH device.
The speaker is initialized. All pairing information will be deleted. If you initialize the speaker, it may not be able to connect your BLUETOOTH device. In this case, erase the pairing information of the speaker on your BLUETOOTH device, and then perform the pairing procedure again.

Can the speaker be paired with multiple devices at the same time?

The speaker can be paired with multiple devices, but can only play music from one paired device at a time.

What are the supported operation systems for connecting with a computer via a BLUETOOTH connection (Windows®)?

Windows 11, Windows 10

What should I do before starting connecting with a computer via a BLUETOOTH connection (Windows®)?

Place your computer within 1 m (3.2 ft) of the speaker.
Connect the speaker to an AC outlet via a USB AC adaptor (commercially available). Or charge the built-in battery sufficiently.
Prepare the operating instructions supplied with the computer for reference.
To avoid any sudden loud sound output from the speaker, turn down the volume of both the computer and the speaker or stop music playback.
Set the speaker of your computer to on. If the speaker of your computer is set to (mute), sound does not output on the BLUETOOTH speaker.

How do I register the speaker to the computer on Windows 11?

Click the [Start] button, then [Settings].
Click [Bluetooth & devices].
Click the [Bluetooth] switch to turn on the BLUETOOTH function, and then click [Add device].
Click [Bluetooth].
Select [SRS-XB100].

If a passkey* is required, enter “0000.” If [SRS-XB100] does not appear, perform the operation again from step 5.
After pairing, the BLUETOOTH connection establishes automatically and [Connected music] or [Connected voice, music] will be displayed on the screen. Proceed to step 6.

How do I register the speaker to the computer on Windows 10?

Click the [Start] button, then [Settings].
Click [Devices].
Click the [Bluetooth & other devices] tab, click the [Bluetooth] switch to turn on the BLUETOOTH function, and then click [Add Bluetooth or other device].
Click [Bluetooth].
Select [SRS-XB100].

If a passkey* is required, enter “0000.” If [SRS-XB100] does not appear, perform the operation again from step 5.
After pairing, the BLUETOOTH connection establishes automatically and [Connected music] or [Connected voice, music] will be displayed on the screen. Proceed to step 6.

What are the supported operation systems for connecting with a computer via a BLUETOOTH connection (Mac)?

macOS Monterey (version 12.6)

What should I do before starting connecting with a computer via a BLUETOOTH connection (Mac)?

Place your computer within 1 m (3.2 ft) of the speaker.
Connect the speaker to an AC outlet via a USB AC adaptor (commercially available). Or charge the built-in battery sufficiently.
Prepare the operating instructions supplied with the computer for reference.
To avoid any sudden loud sound output from the speaker, turn down the volume of both the computer and the speaker or stop music playback.
Set the speaker of your computer to on. If the speaker of your computer is set to (mute), sound does not output on the BLUETOOTH speaker.

How do I search for the speaker on the computer (Mac)?

Click [ (System Preferences)] – [Bluetooth] in the taskbar on the right-bottom of the screen.
Select [SRS-XB100] from the Bluetooth screen, then click [Pair].
Follow the on-screen instructions to establish a BLUETOOTH connection.

When the BLUETOOTH connection is established, you hear the notification sound from the speaker and the activity of the (BLUETOOTH) indicator changes from flashing to lit.
If the connection attempt fails, repeat the procedure from step 5.

What BLUETOOTH profiles are supported for listening to music of a device via a BLUETOOTH connection?

A2DP (Advanced Audio Distribution Profile): Enables you to enjoy high-quality audio contents wirelessly.
AVRCP (Audio Video Remote Control Profile): Enables you to adjust the volume and operate to play, pause or skip to the beginning of the next/current track. Operations may vary depending on the BLUETOOTH device. Refer also to the operating instructions supplied with the BLUETOOTH device.

How do I listen to music of a device via a BLUETOOTH connection?

Connect the speaker with the BLUETOOTH device.

When the BLUETOOTH connection is established, you hear the notification sound from the speaker and the activity of the(BLUETOOTH) indicator changes from flashing to lit.
Start playback on the BLUETOOTH device.
Adjust the volume by pressing the –/+ (volume) buttons on the speaker or operating the BLUETOOTH device.

When you press the –/+ (volume) buttons on the speaker or adjust the volume on the BLUETOOTH device, the (power) indicator flashes once or 3 times. Depending on the BLUETOOTH device you are using, the (power) indicator on the speaker may not flash even if you adjust the volume on the BLUETOOTH device. Press and hold the –/+ (volume) buttons for rapid adjustments.

What should I do to avoid sudden loud sound output from the speaker?

Make sure beforehand that the volume on the BLUETOOTH device and speaker are set to a moderate level to avoid sudden loud sound output from the speaker. Depending on the BLUETOOTH device, adjusting the volume of the speaker may not be possible on the BLUETOOTH device while playback on the device is stopped/paused.

What does the speaker support?

The speaker supports content protection by the SCMS-T method. You can listen to music (or audio) from the smartphone or mobile phone, which supports the SCMS-T method, through the speaker.

What happens when you set the volume to the maximum or minimum level on the speaker?

When you set the volume to the maximum or minimum level on the speaker, the (power) indicator flashes 3 times.

What should I do if the communication condition is poor?

If the communication condition is poor, the BLUETOOTH device may react incorrectly to the operations on the speaker.

What happens when using in a place with a high temperature?

When using in a place with a high temperature, the volume may decrease to protect the built-in battery.

What happens when the built-in battery is running low?

When the built-in battery is running low, the maximum speaker volume decreases.

What can I do during playback?

Pause: Press the (play)/ (call) button during playback to pause. Press it again to cancel pause.
Skip to the beginning of the next track: Press the (play)/ (call) button twice quickly during playback.
Skip to the beginning of the current or previous track*: Press the (play)/ (call) button 3 times quickly during playback.

How do I select the quality for music playback via a BLUETOOTH connection (Codec)?

The “Priority on Sound Quality” and “Priority on Stable Connection” preferences are available on the speaker for the BLUETOOTH connection quality. The “Priority on Sound Quality” preference provides compatibility not only with SBC but also with AAC for music playback of high sound quality, whereas the “Priority on Stable Connection” preference enables music playback via more stable BLUETOOTH connections. At the time of purchase, the “Priority on Sound Quality” preference is selected.

Priority on Sound Quality (default setting): Optimal codec is automatically selected from AAC and SBC.
Priority on Stable Connection: SBC is selected.

How do I change the BLUETOOTH connection quality?

Turn on the speaker.

The (BLUETOOTH) indicator flashes* in blue.
Press and hold the (play)/ (call) button and the (BLUETOOTH) button simultaneously for about 2 seconds.

When the “Priority on Stable Connection” preference is selected, the (power) indicator flashes 3 times in green. When the “Priority on Sound Quality” preference is selected, the (power) indicator flashes twice in green. When the speaker is connected with BLUETOOTH devices, all the connections are automatically disconnected and then reestablished and the new setup is applied.

What codecs are supported?

The speaker supports the following 2 codecs for music playback via an A2DP connection: SBC and AAC.

SBC: This is an abbreviation for Subband Codec. SBC is the standard audio coding technology used by BLUETOOTH devices. All BLUETOOTH devices support SBC.
AAC: This is an abbreviation for Advanced Audio Coding. AAC is mainly used by Apple products such as iPhone that can provide a higher sound quality than that of SBC.

How do I terminate the BLUETOOTH connection (After use)?

When you finish playing music with the BLUETOOTH device, perform any of the following operations to terminate the BLUETOOTH connection. When the BLUETOOTH connection is disconnected, you hear the notification sound from the speaker.

Turn off the BLUETOOTH function on the BLUETOOTH device.
Turn off the BLUETOOTH device.
Turn off the speaker.

How do I listen to music wirelessly with 2 speakers (Stereo Pair function)?

To use the Stereo Pair function, 2 SRS-XB100 speakers are required. By connecting 2 speakers via a BLUETOOTH connection, you can enjoy more powerful sound. One speaker plays the sound on the left channel (left side), while the other speaker plays the sound on the right channel (right side) for stereo playback between the speakers.

How do I connect 2 speakers via the Stereo Pair function?

Place 2 speakers within 1 m (3.2 ft) each other, and then turn on both speakers.

The (power) indicator lights up. The (BLUETOOTH) indicator flashes slowly. If the BLUETOOTH device which has been connected before is nearby, the speaker may be connected to the device automatically, and then the (BLUETOOTH) indicator may be lit. In this case, turn off the BLUETOOTH function on the BLUETOOTH device or turn off the BLUETOOTH device.
On either one of the speakers, press and hold the (BLUETOOTH)/ ST PAIR (Stereo Pair) button for about 2 seconds.

You hear the notification sound and the (BLUETOOTH) indicator and the ST PAIR (Stereo Pair) indicator flash. In about 5 seconds, the ST PAIR (Stereo Pair) indicator will stop flashing and stay lit.
On the other speaker, press and hold the (BLUETOOTH)/ ST PAIR (Stereo Pair) button for about 2.
Check the state of the indicator on each of the 2 speakers.

When the speakers are connected by the Stereo Pair function, you hear voice guidance (Left/Right) from the speaker, then the ST PAIR (Stereo Pair) indicators on both speakers stay lit and the (BLUETOOTH) indicator on the second speaker turns off.
Operate the speaker of which the (BLUETOOTH) indicator is flashing to make a BLUETOOTH connection with a BLUETOOTH device.

When the BLUETOOTH connection is established, you hear the notification sound from the speaker and the activity of the (BLUETOOTH) indicator changes from flashing to lit.
Start playback on the BLUETOOTH device, and adjust the volume to moderate level.

What should I do before establishing a connection between the speaker and a BLUETOOTH device?

Before establishing a connection between the speaker and a BLUETOOTH device, turn down the volume of the speaker and the device or stop music playback on the device to avoid any sudden loud sound output from the speaker.

What happens when the 2 speakers are immediately connected by the Stereo Pair function?

When the 2 speakers are immediately connected by the Stereo Pair function, the (BLUETOOTH) indicator and the ST PAIR (Stereo Pair) indicator may not flash and the ST PAIR (Stereo Pair) indicator may light instead.

How long do I have to set up the second speaker?

Set up the second speaker within 1 minute. If you do not set it up within 1 minute, the setting of the first speaker will be canceled.

What speaker do I operate when making or receiving a call?

When making or receiving a call, only operate the speaker with the lit (BLUETOOTH) indicator.

What should I do if there is distorted sound or noise in the speaker output?

If any other BLUETOOTH device(s), such as a BLUETOOTH mouse or BLUETOOTH keyboard, is connected to the BLUETOOTH device that is connected to the speaker, there may be distorted sound or noise in the speaker output. In this case, terminate the BLUETOOTH connection between the BLUETOOTH device and other BLUETOOTH device(s).

What happens to the codec when using the Stereo Pair function?

When using the Stereo Pair function, the codec automatically switches to SBC.

What happens when turning off the speaker?

Turning off the speaker does not terminate the Stereo Pair function. When the speaker is turned back on, it attempts to establish a connection for the Stereo Pair function. To use the Stereo Pair function, turn on the other speaker within 1 minute.

What should I do after restarting or initializing either of the speakers while the Stereo Pair function is activated?

After you restart or initialize either of the speakers while the Stereo Pair function is activated, be sure to press the (BLUETOOTH)/ ST PAIR (Stereo Pair) button on the other speaker to terminate the Stereo Pair function. If you continue to use the speaker without terminating the Stereo Pair function, you will have a problem, such as a failure to establish a BLUETOOTH connection or a sound interruption.

Which speaker is set to the left channel for stereo playback?

For stereo playback, the speaker with the lit (BLUETOOTH) indicator is set to the left channel (left side).

How do I terminate the Stereo Pair function?

Press and hold the (BLUETOOTH)/ ST PAIR (Stereo Pair) button on one of the speakers for about 2 seconds until you hear the notification sound. The ST PAIR (Stereo Pair) indicator turns off.

What happens when turning off the speaker when using Stereo Pair function?

What should I do if I want to use only one of the speakers that were used with the Stereo Pair function?

If you want to use only one of the speakers that were used with the Stereo Pair function, press the (power) button to turn on the speaker, then press and hold the (BLUETOOTH)/ ST PAIR (Stereo Pair) button on one of the speakers until you hear the notification sound to terminate the Stereo Pair function.

How do I make a video call on a computer?

Connect the speaker with a computer via a BLUETOOTH connection.
Start up a video call application on the computer.
View the settings*1 of the video call application.

For video calls on the computer, select the BLUETOOTH profile not for music playback (A2DP) but for phone talking (HFP connection). While the BLUETOOTH profile for music playback (A2DP connection) is selected, phone talking may not be available.

For the speaker settings, select [Headset earphone (SRS-XB100 Hands-Free)]*2, the BLUETOOTH profile for phone talking (HFP connection). ([Speakers (SRS-XB100 Stereo)]*2 is the BLUETOOTH profile for music playback).

For the microphone settings, select [Headset microphone (SRS-XB100 Hands-Free)]*2, the BLUETOOTH profile for phone talking (HFP connection).

What should I do if I cannot view the settings of the video call application or select [Headset earphone (SRS-XB100 Hands-Free)] or [Headset microphone (SRS-XB100 Hands-Free)]?

When you cannot view the settings of the video call application or select [Headset earphone (SRS-XB100 Hands-Free)] or [Headset microphone (SRS-XB100 Hands-Free)], the BLUETOOTH profile for phone talking (HFP connection), select [Headset earphone (SRS-XB100 Hands-Free)] or [Headset microphone (SRS-XB100 Hands-Free)] for the settings on the computer, and then establish a connection.

What BLUETOOTH profiles are used on a Mac computer for video calls?

On a Mac computer, the BLUETOOTH profiles both for music playback (A2DP) and for phone talking (HFP connection) are used for video calls and profile selection is not required.

What can I do to solve a problem?

If the speaker does not function as expected, try the following steps to resolve the issue.

Find the symptoms of the issue in this Help Guide and try any corrective actions listed.
Charge the speaker. You may be able to resolve some issues by charging the built-in battery.
Restart the speaker.
Initialize the speaker. This operation restores the settings such as volume, etc. to the default settings, and deletes all pairing information.
Look up information on the issue on the customer support website.
If the operations above do not work, consult your nearest Sony dealer.

How do I receive a call?

When an incoming call arrives, playback pauses, and a ring tone will be heard via the speaker. To answer, press the (play)/ (call) button when a call is received. Talk into the microphone of the speaker. To end a call, press the (play)/ (call) button. If you were listening to music before the call, playback will resume when the call ends.

What should I do if the caller is unable to hear or having trouble with hearing my voice?

Lean closer to the speaker and then talk into its microphone.

What are the different ring tones I will hear?

The ring tone varies in the following ways, depending on your smartphone or mobile phone:

Ring tone set on the speaker
Ring tone set on the smartphone or mobile phone
Ring tone set on the smartphone or mobile phone only for a BLUETOOTH connection

What do I need to know when using the Stereo Pair function during a call?

Connect to the speaker of which the (BLUETOOTH) indicator flashes in blue. Operate the speaker that is connected to the smartphone or mobile phone. The sound of the phone call is output from only the speaker with the blue lit (BLUETOOTH) indicator.

What should I do if no dial tone is heard via the speaker when making a call?

The speaker may not be connected with a smartphone or mobile phone with HFP. Check the connection status on the smartphone or mobile phone. Switch the call device to the speaker by pressing and holding the (play)/ (call) button for about 2 seconds.

How do I make a call?

Operate the smartphone or mobile phone to make a call. When you make a call, playback pauses and the dial tone is heard via the speaker. When the receiver takes the call, talk into the microphone of the speaker.

How can I use the voice assist function with the Google™ app?

By using the Google app feature that comes with the Android smartphone, you can speak to the speaker’s microphone to operate the Android smartphone.

Connect the speaker to the Android smartphone via a BLUETOOTH connection.
While the speaker is connected with the Android smartphone via a BLUETOOTH connection and the Android smartphone is in standby or playing music, press and hold the (play)/ (call) button for about 2 seconds. The Google app is activated and you will hear the start-up sound.
Make a request to the Google app through the speaker’s microphone.

How can I use the voice assist function (Siri)?

By using the Siri function that comes with the iPhone, you can speak to the speaker’s microphone to operate the iPhone.

Connect the speaker to the iPhone via a BLUETOOTH connection.
While the speaker is connected with the iPhone via a BLUETOOTH connection and the iPhone is in standby or playing music, press and hold the (play)/ (call) button for about 2 seconds. The Siri is activated and you will hear the start-up sound.
Make a request to Siri through the speaker’s microphone.

What do the CHARGE indicator (orange) indications mean?

Lights up: The speaker is being charged.
Turns off: The speaker is finished with charging.
Flashes slowly: The built-in battery is running at less than 20% and needs to be charged.
Flashes 3 times and turns off: If the CHARGE indicator flashes 3 times and turns off when you turn on the speaker, the built-in battery is empty and needs to be charged.
Flashes quickly: An abnormality in the interior temperature or in the built-in rechargeable battery is detected. Turn off the speaker, disconnect the USB cable, wait for a while, and then restart the speaker.

What do the (power) indicator (green) indications mean?

Turns off: The speaker is turned off.
Lights up: The speaker is turned on.
Flashes: Each time you press the –/+ (volume) buttons, the indicator flashes once. When you operate the –/+ (volume) buttons and the volume is set at the lowest (0) or highest (50 for music playback/15 for phone calling) level, the indicator flashes 3 times. When the (play)/ (call) button and the – (volume) button are pressed and held simultaneously for about 5 seconds and the Auto Standby function is turned off, the indicator flashes 3 times. When the (play)/ (call) button and the – (volume) button are pressed and held simultaneously for about 5 seconds and the Auto Standby function is turned on, the indicator flashes twice. When the (play)/ (call) button and the (BLUETOOTH) button are pressed and held simultaneously for about 2 seconds and the “Priority on Stable Connection” preference is selected for the BLUETOOTH connection quality, the indicator flashes 3 times. When the (play)/ (call) button and the (BLUETOOTH) button are pressed and held simultaneously for about 2 seconds and the “Priority on Sound Quality” preference is selected for the BLUETOOTH connection quality, the indicator flashes twice.

What do the (BLUETOOTH) indicator (blue) indications mean?

Lights up: The speaker is connected to a BLUETOOTH device.
Double flashes: The speaker enters the pairing mode.
Flashes slowly: The speaker is waiting for a BLUETOOTH connection to be established.
Flashes: The speaker is waiting for a connection for the Stereo Pair function to be established. The ST PAIR (Stereo Pair) indicator flashes when the connection for the Stereo Pair function fails.

What does the ST PAIR (Stereo Pair) indicator (white) indication mean?

Lights up: The Stereo Pair function is used on the speaker.

What do the (power) indicator indications mean while a software update is in progress?

As a software update progresses, the (power) indicator changes its green flashing pattern (5-time flashing, 4-time flashing, 1-time flashing, unlit*). When the speaker turns on for the first time after a software update, the green (power) indicator and the blue (BLUETOOTH) indicator flash simultaneously 3 times.

What happens to the indicators when a software update is canceled?

When [Cancel] is tapped on “Sony | Music Center” while an update is in progress Depending on the progress of the update, either of the following indicator activities are presented:

The (power) indicator goes out and the blue (BLUETOOTH) indicator starts flashing.
The (power) indicator goes out, and the blue (BLUETOOTH) indicator and the orange CHARGE indicator simultaneously start flashing. Then, while the blue (BLUETOOTH) indicator keeps flashing, the orange CHARGE indicator starts 4-time flashing.

What happens to the indicators when the (power) button on the speaker is pressed while a software update is in progress?

The blue (BLUETOOTH) indicator starts flashing. At the same time, the orange CHARGE indicator flashes 9 times and then the speaker turns off.

What happens to the indicators when a software update fails?

When the transfer of update data fails, the (power) indicator goes out and the (BLUETOOTH) indicator flashes in blue.

How do I update the pre-installed software?

When a new version of the software is released, you can update your speaker’s pre-installed software by using the following methods. By updating the software, new features will be added enabling you to experience more convenient and stable use.

Connect the speaker to an AC outlet with a USB AC adaptor (commercially available).
Turn on the speaker. The (power) indicator lights up in green.
When your device, such as a smartphone, does not have “Sony | Music Center” installed, download the application from Google Play (Play Store) or the App Store and install it on the device.
Tap [Music Center] on the device to start up the application.
Tap [SRS-XB100]. When a new version of the software is released, an update notice is displayed on the “Sony | Music Center” screen.
Follow the instructions on the screen to update.

What do I do if a software update fails?

Turn off the speaker and then turn it back on. The speaker will recover from the error state.

How do I check the software version?

On “Sony | Music Center,” tap [SRS-XB100] – [Settings] – [System]. “XXXX” displayed under “SRS-XB100” indicates the software version.

What are some safety precautions I should take into consideration?

Refer to the Reference Guide supplied with the speaker. The nameplate and important information concerning safety are attached in the following locations: the bottom of the speaker.

What are some locations I should avoid when placing the speaker?

To eliminate the risk of malfunctions, avoid the following locations when placing or leaving this speaker:

A place subject to high temperatures, such as under direct sunlight or lighting equipment, near a heat source, or in a sauna
Inside a vehicle with the windows closed (especially in summertime)
A place exposed to hot air, such as from a hair dryer

On what kind of surface should I place the speaker?

Place this speaker on a flat, level surface.

What are some other notes I should keep in mind?

Do not use or leave the speaker in an extremely cold or hot environment (temperature outside the range of 5 °C – 35 °C (41 °F – 95 °F)).
Even if you do not intend to use the speaker for a long time, charge the battery to its full capacity once every 6 months to maintain its performance.

What should I do if the CHARGE indicator (orange) flashes quickly?

When the speaker detects an abnormality in the interior temperature or in the built-in rechargeable battery, the CHARGE indicator (orange) flashes quickly. When an abnormality is detected, turn off the speaker, disconnect the USB cable, wait for a while, and then restart the speaker (by pressing and holding the (power) button for about 8 seconds). If the problem persists, contact your nearest Sony dealer.

What are some notes on charging?

Charging time varies depending on built-in battery usage conditions.
Charge the speaker in an ambient temperature between 5 °C and 35 °C (41 °F and 95 °F).
The speaker becomes warm during charging. This is not a malfunction.
Avoid exposure to rapid temperature change, direct sunlight, mist, sand, dust, or mechanical shock. Also, never leave the speaker in a car parked in the sun.
As long as the speaker is connected to an AC outlet by a USB AC adaptor (commercially available), the speaker’s built-in battery is capable of charging itself even while the speaker is turned on. However, it may take a long time before charging completes depending on the usage of the speaker. It is recommended that you turn off the speaker before battery charging.
You can charge the speaker’s built-in battery by connecting the speaker to a computer that comes equipped with a USB charging port as well.
Charging from a USB hub is only guaranteed when you use a self-powered USB hub that carries an authorized logo.
While the speaker is connected with a computer that is not connected to an AC outlet, the speaker consumes the battery power of the computer. Do not leave the computer with the speaker connected for a long period of time to prevent the computer’s battery from running out of power.

What liquids do the waterproof performance specifications apply to?

Applicable fresh water, tap water, pool water. Not applicable liquids other than the above (soapy water, water with detergent or bath agents, shampoo, hot spring water, salt water, etc.).

How should I care for the speaker?

You can use the speaker more comfortably and for a longer period of time by following the maintenance procedure below:

If the surface of the speaker gets dirty in the following cases, wash the speaker with fresh water (tap water, etc.) promptly to remove the dirt. Leaving dirt on its surface may cause the surface to discolor or deteriorate, or the speaker to malfunction.
- When salt, sand, etc. is stuck on the speaker after using it on a beach, pool side, etc.
- When the speaker is stained with foreign substances (sunscreen, suntan oil, etc.)
The sound quality may change when water enters the speaker or passive radiator section ( ) of the speaker. It is not malfunction. Wipe off the moisture on its surface, and put the speaker on a dry soft cloth to drain the collected water inside the speaker. Then, dry the speaker in an airy place until no moisture remains.
If the surface of the speaker gets dirty, do not use detergent, thinner, benzine, alcohol, etc. to clean the speaker because it will affect the water repellent function of the speaker.
Especially in cold regions, be sure to wipe off the moisture after using the speaker. Leaving moisture on its surface may cause the speaker to freeze and malfunction.

What are the precautions to avoid the deterioration of waterproof and dustproof performance?

Carefully note the precautions below to ensure proper use of the speaker:

This speaker does not have a design that is resistant to water pressure. Use of the speaker in a location where high water pressure is applied, such as in the shower, may cause a malfunction.
Do not pour high-temperature water or blow hot air from a hair dryer or any other appliance on the speaker directly. Also never use the speaker in a place subject to high temperatures, such as in a sauna or near a heat source.
Handle the cap with care. The cap plays a very important role in maintenance of the water resistant and dustproof performance. When using the speaker, make sure that the cap is closed completely. When closing the cap, be careful not to allow foreign objects inside. If the cap is not closed completely the water resistant and dustproof performance may deteriorate and may cause a malfunction of the speaker as a result of water or dust particles entering the speaker.

What do I do if the speaker does not turn on or suddenly turns off?

The rechargeable built-in battery may be empty or running low. Connect the speaker to an AC outlet with a USB AC adaptor (commercially available) for battery charging.
The Auto Standby function may have been activated. Turn off the Auto Standby function.

What do I do if there is no sound/Sound from only one speaker/Low sound level/Distorted sound/Humming or noise in the speaker output/No voice or low voice from callers?

Check that both the speaker and the connected device are turned on.
Turn up the volume of the speaker and the connected device.
Check that the connected device is playing.
To use a video call application on a computer, operate the computer to change the BLUETOOTH profile to HFP. During a video call, the sound quality may deteriorate depending on the conditions of the communication link.
If you are connecting a computer to the speaker, make sure the audio output setting of the computer is set for a BLUETOOTH device.
Check that the speaker has established a BLUETOOTH connection with the BLUETOOTH device.
Pair the speaker and the BLUETOOTH device again.
Before connecting 2 speakers via a BLUETOOTH connection for the Stereo Pair function, update the pre-installed software to the latest version on each speaker.
If the connected device has an equalizer function, set it to off.
Move the speaker away from a device such as a microwave oven and a wireless LAN access point.
Bring the BLUETOOTH device closer to the speaker. If there is any obstacle between the speaker and the BLUETOOTH device, move it out of the way.
If the CHARGE indicator starts flashing slowly, turn off the speaker and charge the built-in battery sufficiently.
A device with a built-in radio or tuner cannot be connected to the speaker via a BLUETOOTH connection since noise may occur in broadcasts.
Locate the speaker farther away from a TV, radio or tuner, etc. since noise may occur in broadcasts.
When using the Stereo Pair function or the phone call function, if any other BLUETOOTH device(s) such as a BLUETOOTH mouse or BLUETOOTH keyboard is connected to the BLUETOOTH device, terminate the connection between them.
There are some BLUETOOTH devices that can have the BLUETOOTH connection quality changed. If your device is compatible with this function, select “Priority on Stable Connection (SBC)” for the BLUETOOTH connection quality.
Select “Priority on Stable Connection (SBC)” for the BLUETOOTH connection quality of the speaker.
When receiving/making a phone call, check that output of the BLUETOOTH device is set for the speaker.

What do I do if the sound becomes low while in use?

The sound may become low in the following cases:

When the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only.
When the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port.
When the ambient temperature of the speaker is high.

If the sound becomes low while in use, follow the procedure below:

Turn off the speaker.
Charge the built-in battery sufficiently.

What do I do if I am unable to charge the speaker?

When a USB AC adaptor (commercially available) is in use, make sure that the USB cable is connected securely to the speaker and the USB AC adaptor. Then, make sure that the USB AC adaptor is connected securely to an AC outlet.
When using a USB AC adaptor (commercially available), make sure that it is capable of delivering an output current of 0.5 A (500 mA) or more. Use of a USB AC adaptor with an output current of less than 0.5 A (500 mA) is not guaranteed for battery charging. The charging time may vary depending on the ambient temperature or the usage of the speaker as well.
Charge the speaker in an ambient temperature between 5 °C and 35 °C (41 °F and 95 °F).
You can charge the speaker’s built-in battery by connecting the USB cable connected with the speaker to a computer that comes equipped with a USB charging port as well.

What do I do if I am unable to pair the speaker with a BLUETOOTH device?

Place the speaker and the BLUETOOTH device within 1 m (3.2 ft) of each other.
To use the Stereo Pair function, pair with the speaker of which the (BLUETOOTH) indicator flashes in blue.
If the (BLUETOOTH) indicator is not double flashing in blue, press the (BLUETOOTH) button. You hear voice guidance (Pairing) and the (BLUETOOTH) indicator starts double flashing (pairing mode).
Once the speaker is initialized, an iPhone may not be able to connect to the speaker. In this case, delete pairing information on the iPhone, then pair them again.
Check that the BLUETOOTH device is turned on and the BLUETOOTH function is activated on the device.
If the speaker is not displayed on the BLUETOOTH device, turn off the BLUETOOTH function on the device, and then turn on the BLUETOOTH function again. It may improve symptoms.

What do I do if the speaker output is interrupted?

While the “Priority on Sound Quality” preference is selected for the BLUETOOTH connection quality, signal reception on the speaker may fluctuate depending on the combination of the setup on your BLUETOOTH device and the ambient conditions. In such a case, the following may help for solving the issue:

Move the speaker away from a device such as a microwave oven and a wireless LAN access point.
There are some BLUETOOTH devices that can have the BLUETOOTH connection quality changed. If your device is compatible with this function, select “Priority on Stable Connection (SBC)” for the BLUETOOTH connection quality.
Select “Priority on Stable Connection (SBC)” for the BLUETOOTH connection quality of the speaker.

What do I do if I am unable to connect a BLUETOOTH device with the speaker for the Stereo Pair function?

Update the pre-installed software to the latest version on each speaker to connect for the function.
After connecting 2 SRS-XB100 speakers, perform the pairing procedure between a BLUETOOTH device and the speaker of which the (BLUETOOTH) indicator is flashing in blue.
Make sure that the 2 speakers to connect for the function are located within 1 m (3.2 ft) from each other.
While music playback is in progress, stop the playback before setting up the Stereo Pair function.

How do I restart the speaker?

In the event such as the following, among others, press and hold the (power) button for about 8 seconds to restart the speaker:

You cannot operate the speaker after you turn it on.
You cannot operate the speaker after you troubleshoot pairing issues.

The speaker is turned off during the restart process, and then turned back on upon completion of the process. Restarting the speaker does not delete its pairing information.

How do I initialize the speaker?

While the speaker is turned on, press and hold the – (volume) button and the (BLUETOOTH) button until the speaker turns off (5 seconds or more). The speaker is initialized. Settings such as volume, etc., are restored to the default settings, and all pairing information is deleted.

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