SONY KD-55X80AJ (01) PDF Document

For general troubleshooting of issues like a black screen, no sound, frozen picture, TV not responding, or lost network on your SONY KD-55X80AJ, please follow these steps:

1. Restart your TV by pressing the power button on the remote control for about five seconds. The TV will restart. If the TV does not recover, try unplugging the AC power cord (mains lead), then press the power button on the TV and release it. Wait for two minutes, and then plug in the AC power cord.

Or, press the power button on the TV for about 40 seconds until the TV turns off.

2. Refer to the Help menu by pressing the HELP button on the remote control.

3. Connect your TV to the Internet and perform a software update. Sony recommends keeping your TV software updated. Software updates provide new features and performance improvements.

When you plug in the SONY KD-55X80AJ, it may not be able to turn on for a while, even if you press the power button on the remote control or the TV. This is because it takes time for the system to initialize. Please wait for about one minute, and then try to operate it again.

If the remote control for your SONY KD-55X80AJ does not function, please replace the batteries.

If the parental lock password for your SONY KD-55X80AJ has been forgotten, enter 9999 for the PIN and then enter your new PIN.

To open the on-screen Help Guide on your SONY KD-55X80AJ, press the HELP button on the remote control and select Help Guide. This guide contains information on settings, functions, Internet connection, and troubleshooting.

The functions of the remote control buttons for the SONY KD-55X80AJ are as follows:

1 (Microphone) / (Google Assistant): Use Google Assistant or voice search. For hints on how to control your TV, press the microphone button and say “voice hints”.

Directional buttons / OK: On screen menu navigation and selection.

TV: Display TV channel list or switch to input.

2 (Power): Turn the TV on or off.

Number buttons / (dot) / (Text): Select channels or display text information.

3 YouTube™ / NETFLIX / YouTube Music / Prime Video / Colour buttons: Access specific applications or functions.

4 GUIDE/: Display the digital programme guide of the TV or TV box.

APPS: Display applications.

(Input select): Display and select the input source.

(Quick settings): Display Quick Settings.

BACK: Return to the previous screen.

HOME: Display the TV Home menu.

5 +/- (Volume): Adjust the volume.

(Jump): Jump between channels.

(Mute): Mute the sound. An accessibility shortcut is available by pressing and holding this button.

CH +/-//: Select the channel, or next/previous page.

6 AUDIO: Select the sound of a multilingual source or dual sound.

(Subtitle setting): Access subtitle settings.

HELP: Display the Help menu.

Media Control Buttons (Play/Pause, etc.): Control media playback.

EXIT: Exit the current menu.

+/ (Info/Text reveal): Display information.

To avoid any risk of fire, electric shock, damage, or injuries, please install and use your SONY KD-55X80AJ in accordance with the following instructions:

• The TV set should be installed near an easily accessible AC power outlet (mains socket).

• Place the TV set on a stable, level surface to prevent it from falling over and causing personal injury or property damage.

• Install the TV where it cannot be pulled, pushed, or knocked over.

• Install the TV so that the TV’s Table-Top Stand does not protrude out from the TV stand (not supplied). If the Table-Top Stand protrudes out from the TV stand, it may cause the TV set to topple over, fall down, and cause personal injury or damage to the TV.

To safely transport your SONY KD-55X80AJ, follow these guidelines:

• Before transporting the TV set, disconnect all cables.

• Two or more people are needed to transport a large TV set.

• When transporting the TV set by hand, hold it firmly from the bottom. Do not put stress on the LCD panel and the frame around the screen.

• When transporting the TV set, do not subject it to jolts or excessive vibration.

• When transporting the TV set for repairs or when moving, pack it using the original carton and packing material.

For product protection and safety reasons, Sony strongly recommends that installation of your SONY KD-55X80AJ be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.

To Sony Dealers and Contractors: Provide full attention to safety during the installation, periodic maintenance and examination of this product.

Wall-Mount Bracket Installation Information:

• Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight.

• Only qualified service personnel should carry out wall-mount installations.

• For safety reasons, it is strongly recommended that you use Sony accessories, including the Wall-Mount Bracket SU-WL850.

• Be sure to use the screws supplied with the Wall-Mount Bracket when attaching it to the TV set. The supplied screws are designed to be 10 mm – 12 mm in length, as indicated by the illustration when measured from the attaching surface of the Wall-Mount Bracket.

• The diameter and length of the screws differ depending on the Wall-Mount Bracket model. Use of screws other than those supplied may result in internal damage to the TV set or cause it to fall.

• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.

The approximate dimensions and mass for the SONY KD-55X80AJ are as follows:

Antenna (aerial)/cable: 75 ohm external terminal for VHF/UHF

VIDEO IN: Video/Audio input (mini jack)

HDMI IN 1/2/3/4 (HDCP 2.3-compatible)

eARC/ARC (Enhanced Audio Return Channel/Audio Return Channel) (HDMI IN 3 only)

DIGITAL AUDIO OUT (OPTICAL): Digital optical jack (Two channel linear PCM: 48 kHz 16 bits, Dolby Audio, DTS)

HDMI 4 AUDIO IN: Analogue audio input (Stereo mini jack)

(Stereo mini jack): Headphone

USB 1, 2: USB port 1 supports High Speed USB (USB 2.0). USB port 2 supports Super Speed USB (USB 3.1 Gen 1).

LAN: 10BASE-T/100BASE-TX connector

REMOTE: RS-232C, mini jack (This terminal is for service use only.)

The SONY KD-55X80AJ supports the following video formats via HDMI:

• 4096 x 2160p (50, 60 Hz)

• 4096 x 2160p (24 Hz)

• 3840 x 2160p (50, 60 Hz)

• 3840 x 2160p (24, 25, 30 Hz)

• 1080p (30, 50, 60 Hz)

• 1080/24p

• 1080i (50, 60 Hz)

• 720p (30, 50, 60 Hz)

• 720/24p

• 576p

• 480p

• PC Formats

The SONY KD-55X80AJ supports the following audio formats via HDMI:

In eARC (Enhanced Audio Return Channel) mode: Refer to the online Help Guide for details.

Except eARC mode: 5.1 channel linear PCM: 32/44.1/48/88.2/96/176.4/192 kHz 16/20/24 bits, Dolby Audio, Dolby Atmos, DTS.

In ARC mode: Two channel linear PCM: 48 kHz 16 bits, Dolby Audio, Dolby Atmos, DTS.