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What is the SC&T HKM02BP-4K?
The SC&T HKM02BP-4K is an AV over IP extender that utilizes AV over IP technology to route up to 1,000 4K HDMI sources to up to 60,000 displays over IGMP and Jumbo frame protocol gigabit PoE switches. It is designed for signal extending, distributing, switching, and routing.
What are the key features of the SC&T HKM02BP-4K?
The SC&T HKM02BP-4K features include resolution up to 4K@30Hz 4:4:4, signal extension up to 150M over CAT5e (or greater) or 60KM over fiber optic cable, compatibility with PoE switches for various networking applications, a built-in loop out at the TX side, 4 USB ports, support for up to 8×16 video walls, video scaler capabilities, audio embedding and extraction, and transmission of USB, RS232, IR, and analog audio.
What types of management are supported by the SC&T HKM02BP-4K?
The SC&T HKM02BP-4K can be managed via Windows based software, Android/iOS APP, Web GUI, IR remote, panel pushbutton, Telnet API, and RS232 console.
How do I perform a factory default reset on the SC&T HKM02BP-4K using the channel button?
Press the channel button ” – ” and then power on the SC&T HKM02BP-4K. The power and link LED will flash to indicate that it has been reset to default.
How can I perform a factory default reset on the SC&T HKM02BP-4K using an IR remote?
On your IR remote, press MENU, then press 3, 3, 3, and finally press ENTER to reset the SC&T HKM02BP-4K to default.
What are the front panel button functions for the SC&T HKM02BP-4K?
The SC&T HKM02BP-4K features three primary buttons: -, +, and MENU. A short press of – reduces a number, while a short press of + increases a number. A short press of MENU serves as Enter or Menu/Cancel. Pressing these buttons for 1 second allows you to use ‘Carry’ or ‘Decomposition’ functions, while pressing for 3 seconds allows you to Lock or Unlock buttons when no OSD menu is active.
What do the SC&T HKM02BP-4K front panel LED indicators mean?
Power (Green): On means boot completed, Flash Twice means booting, Flash Slowly means transmitter stop link or receiver video output turned off, Breathing indicates screen saver mode.
Link (Blue): On means connected and video is streaming, Flash means connecting or no source input from transmitter.
IR (Red): On means transmitting or receiving IR signal.
UTP (Green): On means connected by UTP RJ45 port, Flash means transmitting or receiving data from UTP RJ45 port.
SFP (Blue): On means connected by Fiber SFP port, Flash means transmitting or receiving data from Fiber SFP port.
MSG (Red): On means other messages (IR, RS232, system setting), Flash 2 to 9 times indicates a system warning or alert.
What does a flash count on the SC&T HKM02BP-4K MSG LED signify?
The flash counts on the SC&T HKM02BP-4K indicate the following:
Always ON: IR control, RS232 control, system setting.
2: IR control disabled.
3: Transmitters channel conflict.
4: DHCP server not found.
5: Rest to factory default.
6: Engineering mode or firmware update mode.
7: Manufacture setting mode.
8: Aux system stopped.
9: Aux system firmware boot sector error.
10: Aux system firmware type error.
How do I set the IR Remote ID for the SC&T HKM02BP-4K?
To set the Remote ID, press and hold the power button on the remote, then press button 8 on the remote to complete the setting.
What are the transmission distances for the SC&T HKM02BP-4K?
When connecting the transmitter and receiver directly using CAT5e/CAT6 cable without an Ethernet switch, the maximum transmission distance is 150M. This can be extended using an SR01X repeater or a Gigabit Switch hub that supports IGMP and Jumbo Frame 8K.
How can I wake up the SC&T HKM02BP-4K receiver from screen saver mode?
When the receiver is in screen saver mode (30 seconds without video input), you can press any button on the IR remote or on the front panel to wake it up.
How do I turn the video output on or off on the SC&T HKM02BP-4K receiver?
You can turn the monitor on or off by pressing the POWER button on the IR remote. To turn it on using the panel, press buttons CH- and CH+ together.
What is the IR Quick Block function for the SC&T HKM02BP-4K receiver?
The IR Quick Block function, enabled by pressing # # #, causes the SC&T HKM02BP-4K receiver to ignore IR control signals until you press any panel button or the IR remote button * three times. To quit IR block mode, press * * *.
How do I quickly switch the SC&T HKM02BP-4K receiver between TV Wall and Single monitor modes?
Press MENU + POWER on the IR remote to immediately switch between TV Wall and Single monitor modes.
How do I add a channel to the favorite list on the SC&T HKM02BP-4K receiver?
Press MENU + A on the IR remote to add the current channel to the favorite list in the menu. A maximum of 32 channels can be added.
How do I remove a channel from the favorite list on the SC&T HKM02BP-4K receiver?
Press MENU + B on the IR remote to remove the current channel from the favorite list in the menu.
How can I set the RS232 mode for the SC&T HKM02BP-4K transmitter?
Press MENU + A to switch to message mode to receive responses instead of OSD. Press MENU + B to switch to extender mode.
What is the recommended setting for the SC&T HKM02BP-4K RS232 connection?
It is recommended to set the RS232 routing for all receivers to one transmitter on the SC&T HKM02BP-4K to avoid the RS232 connection breaking when video channel switching occurs.
What is the command format for the SC&T HKM02BP-4K RS232 control?
The command format is >CMD_Address> Command Parameters. Note that the address, command, and parameters are characters, not hex code, and that an Enter (LF or CR+LF) is required to execute the command.
How do I add a specified channel to the favorites list on the SC&T HKM02BP-4K using RS232 commands?
Use the command: FAVORITE ADD [ 0~999 ], where [ 0~999 ] is the channel number you wish to add.
How do I set the SC&T HKM02BP-4K receiver to a specific channel using RS232?
Use the command: CHANNEL [ 0~999 ], where [ 0~999 ] is the channel number.
How can I clear the favorites list on the SC&T HKM02BP-4K using RS232?
Use the command: FAVORITE CLR to clear the favorite channel list.
How do I enable the SC&T HKM02BP-4K video wall function using RS232?
Use the command: VIDEOWALL FUNC ENABLE to enable the video wall function.
How can I set the video output resolution for the SC&T HKM02BP-4K using RS232?
Use the command: VIDEO SCALER [ 0~4 | 5 ], where 0-4 are pre-set resolutions and 5 is for customize.
How do I import channel names on the SC&T HKM02BP-4K using RS232?
Use the command: CHANNEL NAME IMPORT.
How do I establish a USB FLASH drive connection on the SC&T HKM02BP-4K?
You have to click the “Pause/Break” key on the keyboard connected to the SC&T HKM02BP-4K receiver three times, or use the IR remote menu function 14 to establish the USB connection.
What are the IP address finding methods for the SC&T HKM02BP-4K?
For the receiver: Check the sticker at the bottom, connect a monitor to see the Local IP on the right bottom, or use MENU 1 on the IR remote/panel button.
For the transmitter: Check the sticker at the bottom, connect a monitor to the receiver to see the Remote IP on the right bottom, or use MENU 6 on the IR remote/panel button.
What should I do if the SC&T HKM02BP-4K shows a green screen on the monitor?
Please check if the network switch is running under gigabit and if the IGMP and Jumbo Frame functions are enabled on the switch.
What happens if the SC&T HKM02BP-4K receiver switches to a transmitter with no video input?
The SC&T HKM02BP-4K receiver will show a blank screen or display the last still image for a few seconds.
What should I do if the SC&T HKM02BP-4K receiver’s IR remote is not working properly?
Check the battery in the IR remote (especially in low temperature environments) and reset the IR ID according to the user manual.
Why are the SC&T HKM02BP-4K front panel IR sensors disabled?
The front panel IR sensor of the SC&T HKM02BP-4K is disabled when an external IR cable is plugged in.
How can I update the firmware of the SC&T HKM02BP-4K?
In the Web configuration, go to the System tab, then to the Update Firmware section. Click “Select File” to browse for the firmware file on your local disk, then click “Upload” to start the update process. Do not refresh, close, switch tabs, or power off during the update.
What is the “Fast Switch” mode on the SC&T HKM02BP-4K?
Fast Switch mode allows switching without stopping the link. It works best when the resolution, frame rate, scan mode, color depth, color space, interface (HDMI/DVI), and HDCP mode are all the same between sources.
How do I configure the Video Wall on the SC&T HKM02BP-4K via Web GUI?
In the Web configuration, go to the Video Wall tab. Use “Basic Setup” to define Bezel and Gap Compensation (entering outside width/height and viewable width/height in millimeters). Use “Wall Size and Position Layout” to set the number of monitors (Vertical 1~8, Horizontal 1~16) and the position of the individual monitor (Row 0~7, Column 0~15).
What should I know about the SC&T HKM02BP-4K audio input on the receiver?
The audio input of the SC&T HKM02BP-4K receiver only works in unicast mode, and the audio in/out of the transmitter must be connected. Furthermore, the audio input is designed for a mono Mic in, not for stereo Line in.
What are the recommended networking requirements for the SC&T HKM02BP-4K?
A Gigabit switching hub must support IGMP and Jumbo Frame over 8K to achieve the best quality with the SC&T HKM02BP-4K. It is also recommended not to work with existing LAN connections to avoid large video/data transmissions or multicast packets slowing down other devices.
What does the SC&T HKM02BP-4K “Conflicts Check” do?
The Conflict Check function will check the transmitter channel number at booting, reconnection, and before switching. If a channel number already exists, the connection will be interrupted.
What happens when I load default settings on the SC&T HKM02BP-4K?
When you load the default settings on the SC&T HKM02BP-4K, the settings will be automatically saved.
What are the limitations of the SC&T HKM02BP-4K RS232 commands?
The RS232 command interface for the SC&T HKM02BP-4K does not support backspace, delete, or arrow keys for modification. If you type a command incorrectly, you must enter a newline and re-enter the full command.
How do I set the SC&T HKM02BP-4K RS232 baud rate for extender mode?
Use the RS232 command: RS232 BAUD [ 0~9 ], where 0 is 115200 bps, 1 is 57600 bps, 2 is 38400 bps, etc.
Can the SC&T HKM02BP-4K support hardware handshaking?
No, the SC&T HKM02BP-4K RS232 interface only supports data transmission (TXD, RXD) and does not support hardware handshakes such as RTS, CTS, DTR, or DSR.
What is the default IP setting for the SC&T HKM02BP-4K?
The system default IP setting for the SC&T HKM02BP-4K is Static IP, with the IP mapped to the last 4 digits of the MAC address. It can also be set to DHCP or Auto IP.
Is the SC&T HKM02BP-4K video wall OSD always accurate?
In video wall mode, the OSD of the SC&T HKM02BP-4K may not be in the correct size or position.
Does the SC&T HKM02BP-4K provide power redundancy?
How is power prioritized on the SC&T HKM02BP-4K?
Power from the power adapter on the SC&T HKM02BP-4K has priority over power from PoE.
How can I save video wall settings on the SC&T HKM02BP-4K?
You can use the IR menu function 107 to save the video wall settings of the SC&T HKM02BP-4K.
What happens to SC&T HKM02BP-4K video wall settings when resetting?
Using the menu function 333 on the SC&T HKM02BP-4K will clear the parameters saved in function 107 (Save Video Wall).
What is the maximum number of channels in a favorite list on the SC&T HKM02BP-4K?
The SC&T HKM02BP-4K favorite list supports a maximum of 32 channels.
How does the SC&T HKM02BP-4K identify itself in the network?
The SC&T HKM02BP-4K can be identified by its MAC address, IP address, Device No, Group No, and Party No, which are used for flexible routing and control.
What is the “Scan Channel To Favorites” function on the SC&T HKM02BP-4K?
The “Scan Channel To Favorites” function on the SC&T HKM02BP-4K allows you to automatically scan channels and add them to the favorite list.
How do I set the SC&T HKM02BP-4K to use Auto IP?
In the Web configuration under Network, you can set the IP Mode to Auto IP. In Auto IP mode, the SC&T HKM02BP-4K will assign a 169.254.X.X address (subnet mask 255.255.0.0) if there is no DHCP server.
What are the recommended baud rate settings for Type 2 Serial over IP on the SC&T HKM02BP-4K?
The default settings for Type 2 Serial over IP on the SC&T HKM02BP-4K are 115200 baud, 8 data bits, None parity, and 1 stop bit.
Does the SC&T HKM02BP-4K have an app for control?
Yes, the SC&T HKM02BP-4K can be controlled using the B&W Video Wall Control II app available for Android/iOS.
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