SAMSUNG UH55F-E (02) PDF MANUAL

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. Take the following steps when cleaning:

1. Power off the product and computer.

2. Disconnect the power cord from the product.

Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3. Wipe the product with a clean, soft and dry cloth.

Do not use detergents that contain alcohol, solvent or surface-active agents.

Do not spray water or detergent directly on the product.

4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.

5. Connect the power cord to the product when cleaning is finished.

6. Power on the product and computer.

Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-coloured stains on the product.

Contact Customer Service Centre if the inside of the product needs cleaning (service fee will be charged).

Do not use a damaged power cord or plug, or a loose power socket. An electric shock or fire may result.

Do not use multiple products with a single power socket. Overheated power sockets may cause a fire.

Do not touch the power plug with wet hands. Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose. An unsecure connection may cause a fire.

Connect the power plug to a grounded power socket (type 1 insulated devices only). An electric shock or injury may result.

Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object. Damage to the cord may result in a fire or electric shock.

Do not place the power cord or product near heat sources. A fire or electric shock may result.

Clean any dust around the pins of the power plug or the power socket with a dry cloth. A fire may result.

Do not disconnect the power cord while the product is being used. The product may become damaged by an electric shock.

Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. A fire or electric shock may result.

Keep the power socket where the power cord is connected unobstructed.

The power cord must be disconnected to cut off power to the product when an issue occurs.

Note that the product is not completely powered down by using only the power button on the remote.

Hold the plug when disconnecting the power cord from the power socket. An electric shock or fire may result.

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. A fire may result.

Have a technician install the wall-mount hanger.

Installation by an unqualified person can result in an injury.

Only use approved cabinets.

Do not install the product in poorly ventilated spaces such as a bookcase or closet. An increased internal temperature may cause a fire.

Install the product at least 10 cm away from the wall to allow ventilation. An increased internal temperature may cause a fire.

Keep the plastic packaging out of the reach of children. Children may suffocate.

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).

The product may fall and become damaged and/or cause an injury.

Using the product in an area with excess vibration may damage the product or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke. A fire or electric shock may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a stove. The product lifespan may be reduced or a fire may result.

Do not install the product within the reach of young children.

The product may fall and injure children.

As the front is heavy, install the product on a flat and stable surface.

Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.

Do not drop the product while moving. Product failure or personal injury may result.

Do not set down the product on its front. The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

The product may fall and become damaged and/or cause an injury.

Install the product only on cabinets or shelves of the right size.

Set down the product gently. Product failure or personal injury may result.

Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance. Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.

There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. A fire or electric shock may result. Contact Samsung Customer Service Centre for repairs.

Before moving the product, turn off the power switch and disconnect the power cable and all other connected cables. Otherwise, the power cord may be damaged and a fire or electric shock may result.

If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Centre. An electric shock or fire may result.

Do not let children hang from the product or climb on top of it. Children may become injured or seriously harmed.

If the product is dropped or the outer case is damaged, turn off the power switch and disconnect the power cord. Then contact Samsung Customer Service Centre. Continued use can result in a fire or electric shock.

Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product. The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.

During a lightning or thunderstorm, power off the product and remove the power cable. A fire or electric shock may result.

Do not drop objects on the product or apply impact. A fire or electric shock may result.

Do not move the product by pulling the power cord or any cable. Product failure, an electric shock or fire may result from a damaged cable.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately. Sparks can cause an explosion or fire.

Do not lift or move the product by pulling the power cord or any cable. Product failure, an electric shock or fire may result from a damaged cable.

Do not use or keep combustible spray or an inflammable substance near the product. An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains. An increased internal temperature may cause a fire.

Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc). Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre. Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product. Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre. Product failure, an electric shock or fire may result.

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time.

Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc). Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

Use the product at the recommended resolution and frequency. Your eyesight may deteriorate.

Do not hold the product upside-down or move it by holding the stand. The product may fall and become damaged or cause an injury.

Looking at the screen too close for an extended period of time can deteriorate your eyesight.

Do not use humidifiers or stoves around the product. A fire or electric shock may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use. Eye fatigue will be relieved.

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

Store small accessories out of the reach of children.

Exercise caution when adjusting the product angle or stand height. Your hand or finger may get stuck and injured. Tilting the product at an excessive angle may cause the product to fall and an injury may result.

Do not place heavy objects on the product. Product failure or personal injury may result.

When using headphones or earphones, do not turn the volume too high. Having the sound too loud may damage your hearing.

Be careful that children do not place the battery in their mouths when removed from the remote control. Place the battery in a location that children or infants cannot reach. If children have had the battery in their mouths, consult your doctor immediately.

When replacing the battery, insert it with the right polarity (+, -). Otherwise, the battery may become damaged or it may cause fire, personal injury or damage due to leakage of the internal liquid.

Use only the specified standardised batteries, and do not use a new battery and a used battery at the same time. Otherwise, the batteries may be damaged or cause fire, personal injury or damage due to a leakage of the internal liquid.

The batteries (and rechargeable batteries) are not ordinary refuse and must be returned for recycling purposes. The customer is responsible for returning the used or rechargeable batteries for recycling. The customer can return used or rechargeable batteries to a nearby public recycling centre or to a store selling the same type of the battery or rechargeable battery.

Do not stand the product as shown in the image. The panel is fragile and can get damaged.

Lay the product down to handle it as shown in the image. (the packaging can be used).

Ensure you use the handles on the back when moving the product.

Do not hold or grasp any area of the product within 15 mm from the front.

Components may differ in different locations. The included components are:

Quick Setup Guide

Warranty card (Not available in some locations)

Regulatory guide

Power cord

Batteries (Not available in some locations)

Remote Control

DP cable

RS232C(IN) adapter

Holder-Ring (4EA) / Screw (4EA)

Contact the vendor where you purchased the product if any components are missing.

The External sensor KIT has a remote-control sensor, a brightness sensor and function keys.

Remote Control Sensor: Aim the remote control towards this spot on the LCD Display. Keep the area between the remote sensor and remote control obstacle-free.

Light sensor: Automatically detects the intensity of ambient light around a selected display and adjusts the screen brightness.

Power indicator: The power indicator will turn off when the product is turned on. It will blink in power-saving mode.

POWER button: Use this button for turning the LCD Display on and off.

SOURCE button: Switches from PC mode to Video mode. Selects the input source that an external device is connected to.

Use the remote control within 7m to 10m from the sensor on the product at an angle of 30° from the left and right.

Store used batteries out of reach of children and recycle.

Do not use a new and used battery together. Replace both batteries at the same time.

Remove batteries when the remote control is not to be used for an extended period of time.

Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.

Power button (Power on the product) / POWER OFF button (Power off the product)

Number buttons (1-9, 0): Enter the password in the OSD menu.

CH LIST button

+ VOL – buttons: Adjust the volume.

MUTE button: Mute the sound. Unmuting the sound: Press MUTE again or press the volume control (+ VOL -) button.

CH button

SOURCE button: Change the input source.

MENU button: Display or hide the onscreen display menu, or return to the previous menu.

HOME button: Go to Home Launch Button.

MagicInfo Player I button: Use this hotkey to directly access MagicInfo Player I. This hotkey is available when a network box or PIM (Plug In Module) is connected.

TOOLS button: Quickly select frequently used functions.

Arrow buttons (Up, Down, Left, Right): Move to the upper, lower, left or right menu, or adjust an option’s setting. Confirm a menu selection.

INFO i button: Display information about the current input source.

RETURN button: Return to the previous menu.

EXIT button: Exit the current menu.

PC (A), DVI (B), HDMI (C), DP (D) buttons: Manually select a connected input source from PC, DVI, HDMI, or DisplayPort.

SET / UNSET / LOCK buttons (IR control):

If multiple products are connected through the Video Wall feature, press the SET button and enter a product ID using the number buttons. Control the product using the remote control.

Cancel a value that has been set using the SET button and control all connected products using the remote control.

LOCK button: It sets safe lock function.

To place batteries in the remote control, open the battery cover, insert the batteries matching the polarities, and then close the cover.

Make sure to connect the External ambient sensor while the product is powered off. Then, power on the product.

To control more than one display product using your remote control:

1. Connect the IR OUT port on the first product to the CONTROL IN port on the other display product using the dedicated stereo cable.

2. A command sent from the remote control pointed at product 1 will be received by both display products 1 and 2.

To control more than one display product using an External ambient sensor (sold separately):

1. Connect the External ambient sensor to the first product (product 1).

2. Connect the IR OUT port of product 1 to the CONTROL IN port of the second product (product 2) using an IR stereo cable.

3. A command sent from the remote control pointed at the External ambient sensor connected to product 1 will be received by both display products 1 and 2.

To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

Ensure that an authorised installation company installs the wall mount.

Otherwise, it may fall and cause personal injury.

Make sure to install the specified wall mount.

Contact Samsung Customer Service Centre for further details.

To use the product in portrait orientation, rotate it clockwise.

A Minimum 40 mm space between the product and wall surface.

B Ambient temperature: Under 35°C.

When installing the product on a perpendicular wall, allow at least 40 mm of space between the product and wall surface for ventilation and ensure that the ambient temperature is kept below 35°C.

Contact Samsung Customer Service Centre for further details.

Plane view clearances:

A Minimum 40 mm

B Minimum 70 mm

C Minimum 50 mm

D Minimum 50 mm

E Ambient temperature: Under 35°C

When installing the product on an indented wall, allow at least the space specified above between the product and wall for ventilation and ensure that the ambient temperature is kept below 35°C.

To install a wall-mount from another manufacturer, use the Holder-Ring(1).

Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional information. If you install the product on a slanted wall, it may fall and result in severe personal injury.

Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.

Do not use screws that are longer than the standard length or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the product.

For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.

Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.

Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.

Always have two people mount the product on a wall.

Standard dimensions for wall mount kits are shown in the table below.

Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric shock.

Pin assignment (Male type):

The female type pin assignment is mirrored.

Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product.

Connection 1 (Single display or first display in a chain): Connect the PC’s serial port to the RS232C IN port of the display using an RS232C cable and adapter if needed.

Daisy Chain Connection: For multiple displays, connect the PC to the RS232C IN of the first display. Then connect the RS232C OUT of the first display to the RS232C IN of the second display, and so on.

Connection 2 (Multiple displays to a HUB): Connect each display’s RJ45 port to a network HUB using LAN cables. Connect the PC’s RJ45 port to the same HUB.

Connection 3 (Single display to PC directly or via HUB): Connect the display’s RJ45 port to the PC’s RJ45 port (may require a cross LAN cable if connecting directly without a HUB, or a straight LAN cable if connecting to a HUB).

Viewing control state (Get control command)

Controlling (Set control command)

All communications take place in hexadecimals. The checksum is calculated by adding up all values except the header. If a checksum adds up to be more than 2 digits (e.g., 11+FF+01+01=112), the first digit is removed.

E.g. Power On & ID=0: Header=0xAA, Command=0x11, ID=(not specified in example, assume 0 for single device or specific ID), Data length= (not specified in example), Data 1=”Power” (Value, e.g. 1 for ON), Checksum.

To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as “0xFE” and transmit commands. Commands will be executed by each device but ACK will not respond.

Function: A product can be powered on and off using a PC.

Viewing power state (Get Power ON / OFF Status): Command 0x11, Data length 0.

Setting power ON/Off (Set Power ON / OFF): Command 0x11, Data length 1. Data “Power”: 1 for Power ON, 0 for Power OFF.

Ack response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘A’, r-CMD 0x11, Val1 “Power”.

Nak response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘N’, r-CMD 0x11, Val1 “ERR”. “ERR” indicates an error.

Function: The volume of a product can be adjusted using a PC.

Viewing volume state (Get Volume Status): Command 0x12, Data length 0.

Setting the volume (Set Volume): Command 0x12, Data length 1. Data “Volume”: value from 0-100.

Ack response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘A’, r-CMD 0x12, Val1 “Volume”.

Nak response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘N’, r-CMD 0x12, Val1 “ERR”. “ERR” indicates an error.

Function: The input source of a product can be changed using a PC.

Viewing input source state (Get Input Source Status): Command 0x14, Data length 0.

Setting the input source (Set Input Source): Command 0x14, Data length 1. Data “Input Source” (see table below).

Input Source Codes:

DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only respond to “Get” commands.

This model does not support HDMI1, HDMI1_PC, HDMI2 and HDMI2_PC ports.

MagicInfo is only available with models that contain the MagicInfo function.

RF(TV), DTV are only available with models that include a TV.

Ack response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘A’, r-CMD 0x14, Val1 “Input Source”.

Nak response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘N’, r-CMD 0x14, Val1 “ERR”. “ERR” indicates an error.

Function: The screen mode of a product can be changed using a PC. Screen mode cannot be controlled when the Video Wall function is enabled. This control can only be used on models that include a TV.

Viewing screen status (Get Screen Mode Status): Command 0x18, Data length 0.

Setting the picture size (Set Picture Size): Command 0x18, Data length 1. Data “Screen Mode” (see codes below).

Screen Mode Codes:

Ack response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘A’, r-CMD 0x18, Val1 “Screen Mode”.

Nak response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘N’, r-CMD 0x18, Val1 “ERR”. “ERR” indicates an error.

Function: The screen size of a product can be changed using a PC.

Viewing the screen size (Get Screen Size Status): Command 0x19, Data length 0.

Setting the screen size: Not detailed for Set, only Get. “Screen Size”: product screen size (range: 0 – 255, unit: inch) – this refers to the value returned by Get, not a Set parameter structure.

Ack response (for Get): Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘A’, r-CMD 0x19, Val1 “Screen Size” (value 0-255).

Nak response (for Get): Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘N’, r-CMD 0x19, Val1 “ERR”. “ERR” indicates an error.

Function: Automatically adjust the PC system screen using a PC.

Viewing auto adjustment state (Get Auto Adjustment Status): None specified for Get command structure, typically uses the Set command with a specific value or a separate Get command.

Setting auto adjustment (Set Auto Adjustment): Command 0x3D, Data length 1. Data “Auto Adjustment” = 0x00 (at all times).

Ack response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘A’, r-CMD 0x3D, Val1 “Auto Adjustment”.

Nak response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘A’ (Note: PDF shows ‘A’ for Nak example, likely a typo and should be ‘N’), r-CMD 0x3D, Val1 “ERR”. “ERR” indicates an error.

Function: Video Wall mode can be activated on a product using a PC. This control is only available on a product whose Video Wall is enabled.

Viewing video wall mode (Get Video Wall Mode): Command 0x5C, Data length 0.

Setting the video wall (Set Video Wall Mode): Command 0x5C, Data length 1. Data “Video Wall Mode”: 1 for Full, 0 for Natural.

Ack response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘A’, r-CMD 0x5C, Val1 “Video Wall Mode”.

Nak response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘A’ (Note: PDF shows ‘A’ for Nak example, likely a typo and should be ‘N’), r-CMD 0x5C, Val1 “ERR”. “ERR” indicates an error.

Function: PC can be used to turn the Safety Lock function on or off on a product. This control is available regardless of whether or not the power is turned on.

Viewing the safety lock state (Get Safety Lock Status): Command 0x5D, Data length 0.

Enabling or disabling safety lock (Set Safety Lock Enable / Disable): Command 0x5D, Data length 1. Data “Safety Lock”: 1 for ON, 0 for OFF.

Ack response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘A’, r-CMD 0x5D, Val1 “Safety Lock”.

Nak response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘N’, r-CMD 0x5D, Val1 “ERR”. “ERR” indicates an error.

Function: Turn Video Wall on or off on the product from your computer.

Get Video Wall On/Off Status: Command 0x84, Data length 0.

Set Video Wall On/Off: Command 0x84, Data length 1. Data “V.Wall_On”: 1 for Video Wall ON, 0 for Video Wall OFF.

Ack response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘A’, r-CMD 0x84, Val1 “V.Wall_On”.

Nak response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘N’, r-CMD 0x84, Val1 “ERR”. “ERR” indicates an error.

Function: Turn the Video Wall function on or off on the product from your computer.

Get Video Wall Status: Command 0x89, Data length 0.

Set Video Wall: Command 0x89, Data length 2. Val1: Wall_Div (Video Wall Divider code), Val2: Wall_SNo (Product Number code).

Wall_Div: Video Wall Divider code assigned to the product (refer to 10×10 Video Wall Model table for codes 0x00 to 0xFF, representing Off, 1×1 to 15×15 configurations).

Wall_SNo: Product Number code assigned to the product (1-100, e.g., 1 is 0x01, 100 is 0x64).

Ack response: Header 0xAA, Command 0xFF, ID, Data length 4, Ack/Nak ‘A’, r-CMD 0x89, Val1 Wall_Div, Val2 Wall_SNo.

Nak response: Header 0xAA, Command 0xFF, ID, Data length 3, Ack/Nak ‘N’, r-CMD 0x89, Val1 “ERR”. “ERR” indicates an error.

Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device.

Do not connect the power cable until all connections are completed. Connecting the power cable during connection may damage the product.

Connect the sound ports correctly: left = white and right = red.

Check the types of ports at the back of the product you want to connect.

Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.

A PC can be connected to the product in a variety of ways. Select a connection method suitable for your PC. Connecting parts may differ in different products.

Connection using the D-SUB cable (Analogue type): Connect the D-SUB cable from the PC’s D-SUB out port to the RGB IN port on the display. Connect an audio cable from the PC’s audio out to the AUDIO IN port on the display.

Connection using a DVI cable (Digital type): Connect the DVI cable from the PC’s DVI out port to the DVI IN (MAGICINFO) port on the display. Connect an audio cable from the PC’s audio out to the AUDIO IN port on the display.

Connection Using an HDMI-DVI Cable: Connect the HDMI end of the cable to the PC’s HDMI out port and the DVI end to the DVI IN (MAGICINFO) port on the display. Connect an audio cable from the PC’s audio out to the AUDIO IN port on the display.

Connection Using an HDMI Cable: Connect the HDMI cable from the PC’s HDMI out port to the HDMI IN 1 or HDMI IN 2 port on the display. Audio is typically transmitted via HDMI, so a separate audio cable may not be needed if the PC supports audio over HDMI.

Connection Using an DP Cable: Connect the DP cable from the PC’s DP out port to the DP IN port on the display. Audio is typically transmitted via DisplayPort.

To increase the standby power capacity, the product stops DP communication when it is turned off or in power-saving mode.

If the product in dual monitor mode is turned off or goes into power-saving mode, monitor setting changes may not be updated. As a result, screen output may not be displayed properly.

In the occurrence of this issue, set Max. Power Saving to Off before using the product.

Some graphics cards that are not compliant with the DP standard may prevent the Windows Booting/Bios screen from being displayed when the product is in power-saving mode. If this is the case, make sure to turn on the product first before turning on your PC.

The DisplayPort interface (DP IN) on the product and the provided DP cable are designed based on the VESA standards. Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung Electronics shall not be held responsible for any issues from using a cable that is not VESA compliant.

Make sure to use a DP cable that is VESA compliant.

Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.

You can connect a video device to the product using a cable. Connecting parts may differ in different products.

Press the SOURCE button on the remote control to change the source.

Connection Using an HDMI-DVI Cable: Connect the HDMI end of the cable to the video device’s HDMI out port and the DVI end to the DVI IN (MAGICINFO) port on the display. Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To resolve this, additionally connect an audio cable (e.g., RCA stereo) from the video device’s audio out ports to the AUDIO IN port (using appropriate adapters if needed) on the product and video device. Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.

Connection Using an HDMI Cable (up to 1080p): For better picture and audio quality, connect to a digital device using an HDMI cable. An HDMI cable supports digital video and audio signals, and does not require an audio cable if the device supports audio over HDMI. Connect the HDMI cable from the video device’s HDMI out port to the HDMI IN 1 or HDMI IN 2 port on the display.

To connect the product to a digital device that does not support HDMI output, use an HDMI-DVI and audio cables.

The picture may not display normally (if at all) or the audio may not work if an external device that uses an older version of HDMI mode is connected to the product. If such a problem occurs, ask the manufacturer of the external device about the HDMI version and, if out of date, request an upgrade.

Be sure to use an HDMI cable with a thickness of 14 mm or less.

Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a connection error may occur.

A basic high-speed HDMI cable or one with ethernet is recommended. This product does not support the ethernet function via HDMI.

Connect an audio cable from the AUDIO OUT port on the display to the audio input port on your audio system (e.g., amplifier, speakers). Connecting parts may differ in different products.

Connect a LAN cable to the RJ45 port on the display and to your network (e.g., router, switch, or directly to a PC for certain configurations). Connecting parts may differ in different products.

Use Cat7 (*STP Type) cable for the connection. *Shielded Twist Pair.

For details on how to connect to a network box, refer to the user’s manual provided with the network box upon purchase.

To use MagicInfo, a network box (sold separately) must be connected to the product.

To change the MagicInfo settings, run “MagicinfoSetupWizard” on the desktop (of the network box).

Entering MagicInfo mode:

1. After installing and connecting the network box (sold separately) to the product, power on the product.

2. Press SOURCE on the remote control, and select MagicInfo.

Connecting the network box to the DVI IN (MAGICINFO) port on the product will change Source from DVI to MagicInfo.

3. Select the default application you want to run when MagicInfo starts.

MagicInfo Setup Wizard Steps (on the network box):

1. Launch MagicInfo Setup Wizard.

2. Select Application (e.g., MagicInfo Pro, MagicInfo-i Premium, Select Later).

3. (If applicable) Enter the IP information (IP address, Subnet mask, Default gateway, DNS server) or select “Obtain an IP address automatically”.

4. Select a language (The default language is English).

5. Select a display mode (e.g., Landscape, Portrait).

6. Double-check the settings you have just configured and finish the setup.

If the execution icon does not appear, double-click the MagicInfo icon on the desktop. The icon will appear at the bottom right of the screen.

Press the SOURCE button on the remote control or navigate to SOURCE menu (SOURCE → Source).

You can display the screen of a source device connected to the product. Select a source from the source list (e.g., PC, DVI, HDMI1, HDMI2, DisplayPort, MagicInfo S) to display the screen of the selected source.

The screen may not display correctly if an incorrect source is selected for the source device you want to convert to.

Navigate to SOURCE → Source → TOOLS → Edit Name → ENTER.

Sometimes the screen will not display properly unless the name of a source device is specified in Edit Name. In addition, it is best to rename the source device in Edit Name to obtain optimal picture quality.

The list can include the following source devices. Source devices on the list differ depending on the selected source: VCR / DVD / Cable STB / HD STB / Satellite STB / AV Receiver / DVD Receiver / Game / Camcorder / DVD Combo / DHR / PC / DVI PC / DVI Devices.

Available settings in the Picture menu depend on the current source and settings made in Edit Name.

When connecting a PC to the HDMI IN 1, HDMI IN 2 port, set Edit Name to PC. In other cases, set Edit Name to AV devices.

When connecting a PC to the HDMI IN 1, HDMI IN 2 port with HDMI cable, you should set the product to PC mode under Edit Name.

When connecting a PC to the HDMI IN 1, HDMI IN 2 port with HDMI to DVI cable, you should set the product to DVI PC mode under Edit Name.

When connecting an AV devices to the HDMI IN 1, HDMI IN 2 port with HDMI to DVI cable, you should set the product to DVI Devices mode under Edit Name.

MDC installation can be affected by the graphics card, mother board and network conditions.

1. Click the MDC Unified installation programme.

2. Select a language for installation. Next, click “OK”.

3. When the “Welcome to the InstallShield Wizard for MDC_Unified” screen appears, click “Next”.

4. In the “License Agreement” window displayed, select “I accept the terms in the license agreement” and click “Next”.

5. In the displayed “Customer Information” window, fill out all the information fields and click “Next”.

6. In the displayed “Destination Folder” window, select the directory path you want to install the programme in and click “Next”. If the directory path is not specified, the programme will be installed in the default directory path.

7. In the displayed “Ready to Install the Program” window, check the directory path to install the programme in and click “Install”.

8. Installation progress will be displayed.

9. Click “Finish” in the displayed “InstallShield Wizard Complete” window. Select “Launch MDC Unified” and click “Finish” to run the MDC programme immediately.

10. The MDC Unified shortcut icon will be created on the desktop after installation.

The MDC execution icon may not be displayed depending on the PC system or product specifications. Press F5 if the execution icon is not displayed.

1. Select Settings > Control Panel on the Start menu and double-click Add/Delete Program.

2. Select MDC Unified from the list and click Change/Remove.

An RS-232C serial cable must be connected to the serial ports on the PC and monitor.

Connect the PC’s serial port to the RS232C IN port of the first monitor (Monitor 1). If controlling multiple monitors in a daisy chain, connect the RS232C OUT port of Monitor 1 to the RS232C IN port of the next monitor (Monitor 2), and so on.

Before calling for assistance, test your product and check the resolution and frequency.

Testing the Product: Check if your product is operating normally by using the product test function. If the screen is blank and the power indicator blinks, this function can help determine if the problem is with the product or an external device. To run the test, disconnect all cables from the product except the power cord. If the “No Signal” message appears, the product is working correctly.

Checking the Resolution and Frequency: For non-optimal resolutions, a “Not Optimum Mode” message may appear. Refer to the Standard Signal Mode Table for appropriate resolutions and frequencies.

Installation Issues:

Q: The screen keeps switching on and off.

A: Check that the cable between the product and PC is securely connected. If the problem persists, check that the PC video controller’s settings are correct.

Q: There are empty spaces on all four sides of the screen when using an HDMI or HDMI-DVI cable.

A: This is not a product defect. Adjust the screen size options in your graphics card settings. If using an AV device, consult its user manual.

Screen Issues:

Q: The “Not Optimum Mode” message is displayed.

A: This message appears when the signal from the graphics card exceeds the product’s maximum resolution and frequency. Adjust these settings by referring to the Standard Signal Mode Table.

Q: The images on the screen look distorted.

A: Check the cable connection to the product. Use the Auto Adjustment function if available, or fine-tune settings manually.

Q: The screen is not clear or is blurry.

A: Adjust Coarse and Fine settings. Remove any accessories (video extension cable, etc.) and try again. Set the resolution and frequency to the recommended levels.

Q: The screen appears unstable and shaky. There are shadows or ghost images left on the screen.

A: Ensure the resolution and frequency for the PC are within the range compatible with the product. Change the PC settings by referring to the Standard Signal Mode Table.

Q: The screen is too bright or too dark.

A: Adjust Brightness and Contrast.

Q: Screen colour is inconsistent.

A: Go to Picture and adjust the Colour Tone settings.

Q: The colours on the screen have a greenish, or bluish, or yellowish, or reddish tinge.

A: Go to Picture and adjust the Colour Tone settings.

Q: White does not really look white.

A: Go to Picture and adjust the White Balance settings.

Q: There is no image on the screen and the power LED blinks every 0.5 to 1 second.

A: The product is operating in power-saving mode. Press any key on the keyboard or move the mouse to return to normal operating mode.

Q: The text is blurry.

A: If using Windows (XP, Vista, 7, 8, 8.1, 10): Go to Control Panel → Display → Settings and adjust the resolution. If the blurry text is due to the ClearType setting, refer to Microsoft support.

Sound Issues:

Q: There is no sound.

A: Check the connection of the audio cable or adjust the volume. Check the volume level.

Q: The volume is too low.

A: Adjust the volume. If the volume is still too low after turning it to the maximum level, adjust the volume on your PC sound card or software programme.

Remote Control Issues:

Q: The remote control does not work.

A: Check that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Check that the power cord is correctly connected. Check if a special fluorescent or neon light is switched on nearby.

Source Issues:

Q: My PC is set to HDMI, but I still see the “No Signal” message on the product screen.

A: If the “No Signal” message is displayed even when the PC is set to HDMI mode, check if the PC has entered Sleep Mode.

To experience optimum picture quality, run the Picture Test (Go to Support → Self Diagnosis → Picture Test). If the test picture is displayed properly, the issue may be with an external device.

Picture quality may be affected by the quality of the content being played.

Check the cable connection.

The screen may not display properly if an incorrect Edit Name is selected for an external device connected to an HDMI port.

When connecting a PC via HDMI, ensure the input source is set to PC in Edit Name.

If connecting a PC via HDMI to DVI cable, ensure the input source is set to DVI PC in Edit Name.

If connecting an AV device via HDMI to DVI cable, ensure the input source is set to DVI Devices in Edit Name.

Displaying a still image for an extended period may cause afterimage burn-in or defective pixels.

To reduce the likelihood of this: Set the screen to power-saving mode or configure a screensaver to display a moving picture if you will not be using the product for an extended period.

Using a 4:3 format picture for an extended period may cause burn-in on the borders of the screen (left, right, or both) due to differences in light emission on the affected areas. This is not a product defect.

Displaying still images from video games or a PC for longer than a certain period may cause partial afterimage burn-in. To prevent this, reduce the Brightness and Contrast settings when displaying still images for extended periods.

Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB.

Multiple products can be connected using the RS232C IN / OUT port on the product.

To set up a Video Wall:

1. Access the Video Wall settings by pressing HOME → Video Wall → ENTER.

2. To activate or deactivate the Video Wall, select On or Off. To organise a video wall, select On.

3. Configure the Horizontal x Vertical settings. This feature automatically splits a videowall display based on a videowall matrix configuration. Enter the videowall matrix. The number of vertical or horizontal display devices can be set within the range 1 and 15. A videowall display can be split into a maximum of 225 screens. The Horizontal x Vertical option is only enabled when Video Wall is set to On.

To rearrange split screens in a Video Wall, adjust the number for each product in the matrix using the Screen Position feature.

1. Ensure Video Wall is set to On and Horizontal x Vertical is configured.

2. Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form the videowall.

3. To change the order of a display device, change the device number and press the confirmation button.

A maximum of 225 displays can be arranged in Screen Position. The Screen Position option is only enabled when Video Wall is set to On.

Select how to display images on the videowall display using the Format option. This option is only enabled when Video Wall is set to On.

The available formats are:

• Full: Display images in full screen.

• Natural: Display images in the original aspect ratio.

When using Video Wall mode, a resolution of 1280x720P, 1920x1080P or 3840x2160P is recommended.

Navigate to HOME → Picture Mode → ENTER.

Select a picture mode suitable for the environment where the product will be used. The options are:

• Shop & Mall: Suitable for shopping malls. Select either Video/Image or Text depending on the picture mode.

• Office & School: Suitable for offices and schools. Select either Video/Image or Text depending on the picture mode.

• Terminal & Station: Suitable for bus terminals and train stations. Select either Video/Image or Text depending on the picture mode.

• Video Wall: Suitable for environments where videowall display are used. Select either Video/Image or Text depending on the picture mode.

• Calibration: In this mode, the brightness, colour, gamma and uniformity settings customised using the colour calibration programme Color Expert are applied. To use factory picture settings, set Picture Mode to Calibration. For additional calibration, use Color Expert to adjust picture quality settings.

First, ensure the clock is set (Clock Set). You can access the On/Off Timer via HOME → On/Off Timer → ENTER.

To set the On Timer (On Timer1 ~ On Timer 7):

1. Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If Manual is selected, choose the specific days for the On Timer. A check mark indicates selected days.

2. Time: Set the hour and minute using the number buttons or up/down arrow keys. Use left/right arrow buttons to change entry fields.

3. Volume: Set the desired volume level using left/right arrow buttons.

4. Source: Select the input source of your choice.

Ensure you set the current time first before setting the On Timer.

Access the On/Off Timer via HOME → On/Off Timer → ENTER.

To set the Off Timer (Off Timer1 ~ Off Timer 7):

1. Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If Manual is selected, choose the specific days for the Off Timer. A check mark indicates selected days.

2. Time: Set the hour and minute using the number buttons or up/down arrow keys. Use left/right arrow buttons to change entry fields.

Holiday Management allows timers to be disabled during specified holiday periods.

• Add Holiday: Specify a period to add as a holiday. Select the start and end dates using the arrow buttons, then click the Save button. The period will be added to the list.

– Start: Set the start date of the holiday.

– End: Set the end date of the holiday.

• Edit: Select a holiday item from the list and change its date.

• Delete: Delete selected items from the list of holidays.

Use the “Set Applied Timer” option in Holiday Management to prevent On Timer and Off Timer from activating on public holidays.

Press the confirmation button to select the On Timer and Off Timer settings you do not want to activate. The selected On Timer and Off Timer will not activate during the specified holidays.

Navigate to HOME → Network Settings → ENTER to view and configure network settings.

• IP Setting: Choose to Obtain automatically or Enter manually.

• IP Address: If IP Setting is set to Enter manually, enter the IP Address here.

• Subnet Mask: If IP Setting is set to Enter manually, enter the Subnet Mask here.

• Gateway: If IP Setting is set to Enter manually, enter the Gateway here.

After making changes, select Save.

Navigate to HOME → MagicInfo Player I → ENTER.

This will change the source to MagicInfo Player I. MagicInfo Player I is used to publish and play various content from a server or connected device.

Navigate to HOME → ID Settings → ENTER.

To assign an ID to a set, press the Up/Down arrow buttons to select a number, and then press the confirmation button.

Under ID Settings, enter the ID number (Range: 0~224) of the product connected to the input cable for input signal reception. Use the number buttons on the remote control to enter the number.

Navigate to HOME → ID Settings → ENTER.

Select Device ID Auto Set to assign ID numbers automatically for all connected products.

In HOME → ID Settings → ENTER, under PC Connection Cable, select a method to connect to MDC to receive the MDC signal:

• RS232C cable: Communicate with MDC via the RS232C-stereo cable.

• RJ45(LAN) cable: Communicate with MDC via the RJ45 cable.

Multiple Display Control (MDC) is an application that allows multiple display devices to be controlled simultaneously using a PC. Communication between a PC and monitor takes place using RS232C (serial data transmission) and RJ45 (LAN) cables.

Navigate to HOME → More settings → ENTER.

The picture settings menu will appear.

Navigate to MENU → Picture → Picture Mode → ENTER.

Select a picture mode suitable for the environment where the product will be used. The options are:

• Shop & Mall: Suitable for shopping malls. Select either Video/Image or Text depending on the picture mode.

• Office & School: Suitable for offices and schools. Select either Video/Image or Text depending on the picture mode.

• Terminal & Station: Suitable for bus terminals and train stations. Select either Video/Image or Text depending on the picture mode.

• Video Wall: Suitable for environments where videowall display are used. Select either Video/Image or Text depending on the picture mode.

• Calibration: In this mode, the brightness, colour, gamma and uniformity settings customised using the colour calibration programme Color Expert are applied. To use factory picture settings, set Picture Mode to Calibration. For additional calibration, use Color Expert to adjust picture quality settings.

Navigate to MENU → Picture → ENTER to access these settings. Your product has several options for adjusting picture quality. The available adjustable options depend on the Picture Mode and Picture Mode settings (Video/Image or Text):

When you make changes to these settings, the OSD will be adjusted accordingly. You can adjust and store settings for each external device. Lowering picture brightness reduces power consumption.

Navigate to MENU → Picture → White Balance → ENTER.

Adjust the colour temperature for a more natural picture:

• R-Gain / G-Gain / B-Gain: Adjust each colour’s (red, green, blue) brightness.

• Reset: Suitable for environments where videowall display are used.

Navigate to MENU → Picture → Gamma → ENTER.

Adjust the primary colour intensity. If Picture Mode is set to Calibration, Gamma is disabled.

Navigate to MENU → Picture → Calibrated Value → ENTER.

Select whether to apply the brightness, colour, gamma and uniformity settings customised using the colour calibration programme Color Expert to the Information and Advertisement modes. Choose between Don’t Apply / Apply.

If Picture Mode is set to Calibration, Calibrated Value is disabled.

Navigate to MENU → Picture → Picture Options → ENTER.

The adjustable options under Picture Options depend on the Picture Mode and Picture Mode settings:

Specific options include Color Tone, HDMI Black Level, Dynamic Backlight, and UHD COLOR.

Color Tone is found under MENU → Picture → Picture Options.

• If Picture Mode is set to Text: Options are Off / Cool / Standard / Warm.

• If Picture Mode is set to Video/Image: Options are Off / Cool / Standard / Warm1 / Warm2.

If Picture Mode is set to Calibration, Color Tone is disabled. Settings can be adjusted and stored for each external device connected to an input on the product.

HDMI Black Level is found under MENU → Picture → Picture Options.

This option selects the black level on the screen to adjust the screen depth. Options are Low / Normal.

This option is not available if the input source is set to PC.

Dynamic Backlight is found under MENU → Picture → Picture Options.

It automatically adjusts the backlight to provide the best possible screen contrast under the current conditions. Options are Off / On.

The Dynamic Backlight is not available when the input source is set to PC while Video Wall is On.

UHD COLOR is found under MENU → Picture → Picture Options.

Options for specific inputs:

• HDMI1: Off / On

• HDMI2: Off / On

• DisplayPort: Off / On

To enable a UHD input source, set UHD COLOR to On. If monitors are connected through Loopout when a UHD resolution is in use, set UHD COLOR to On on all monitors. A maximum of 25 monitors can be connected through Loopout when using UHD resolution. To use UHD COLOR mode over an HDMI cable, use an HDMI cable compatible with HDMI 2.0, shorter than 2m. Switching UHD COLOR between On and Off takes some time. If an HDMI/DP connector with UHD COLOR enabled is connected to a device that doesn’t support UHD content, it may not operate properly; connect a device that supports UHD content.

Navigate to MENU → Picture → Picture Size → ENTER to choose the size and aspect ratio for the picture displayed on screen.

Different screen adjustment options are displayed depending on the current input source and whether Picture Mode is Video/Image or Text.

Available options include:

• 16:9: Sets the picture to 16:9 wide mode.

• Zoom1: Use for moderate magnification. Cuts off the top and sides.

• Zoom2: Use for a stronger magnification.

• Smart View 1: Reduces the 16:9 picture by 50%. (Enabled only in HDMI1, HDMI2 mode).

• Smart View 2: Reduce the top and bottom margins of the 16:9 screen by 25%. (Enabled only in HDMI1, HDMI2 mode).

• Wide: Enlarges the aspect ratio of the picture to fit the entire screen.

• 4:3: Sets the picture to basic (4:3) mode. Avoid using 4:3 format for long periods to prevent image retention.

• Screen Fit: Displays the full image without any cut-off when HDMI1, HDMI2 (720p / 1080i / 1080p) signals are inputted.

• Custom: Changes the resolution to suit the user’s preferences.

• Original: Display images in the original picture quality.

Zoom/Position allows you to adjust the screen size and position. This option is configurable if the input source supports 1080i or 1080p and Picture Size is set to Custom. It is not supported when a PC is connected.

From the Zoom/Position screen:

1. Press the selection button to select Zoom/Position. Press the confirmation button.

2. Select either Zoom or Position. Press the confirmation button.

3. Press the arrow buttons to move the picture.

4. Press the confirmation button.

To reset the picture to its original position, select Reset in the Zoom/Position screen.

If the picture is not normal when connected to a PC, you can optimise the picture quality by selecting the same resolution for the product as the PC using the Resolution menu (under Picture settings).

Available resolutions: Off / 1024 x 768 / 1280 x 768 / 1360 x 768 / 1366 x 768.

Navigate to MENU → Picture → Auto Adjustment → ENTER.

This function is available in PC mode only. It automatically adjusts frequency values/positions and fine-tunes the settings.

Navigate to MENU → Picture → PC Screen Adjustment → ENTER. This is available in PC mode only.

• Coarse / Fine: Removes or reduces picture noise. If noise persists after Fine-tuning, use Coarse to adjust frequency, then Fine-tune again. Re-adjust the picture to align with the screen center after noise reduction.

• Position: Adjusts the PC’s screen position if it’s not centered or doesn’t fit. Use Up/Down arrow buttons for Vertical Position and Left/Right arrow buttons for Horizontal Position.

• Image Reset: Resets the image to default settings.

Navigate to MENU → Picture → Picture Off → ENTER.

Selecting Picture Off switches off the screen. The volume is not disabled. To switch the screen back on, press any button other than the volume button.

Navigate to MENU → Picture → Reset Picture → ENTER.

This resets your current picture mode to its default settings.

Navigate to MENU → OnScreen Display → Display Orientation → ENTER.

• Onscreen Menu Orientation: Set the menu screen orientation.

– Landscape: Display the menu in landscape mode (default).

– Portrait: Display the menu in portrait mode on the right side of the product screen.

• Source Content Orientation: Set the orientation of content from external devices.

– Landscape: Display the screen in landscape mode (default).

– Portrait: Display the screen in portrait mode. (Portrait orientation mode is not supported when a UHD resolution is in use).

When Source Content Orientation is set to Portrait, you can set the Aspect Ratio for the rotated screen:

• Full Screen: Display the rotated screen in full screen.

• Original: Display the rotated screen in the original aspect ratio.

This option is available only when Source Content Orientation is set to Portrait.

Navigate to MENU → OnScreen Display → Screen Protection → ENTER.

Pixel Shift minimizes image retention by finely moving pixels horizontally or vertically.

• Pixel Shift (Off / On): Turn the feature On or Off. Horizontal, Vertical, and Time settings are enabled only when Pixel Shift is On.

• Horizontal: Sets how many pixels the screen moves horizontally (0-4 pixels, optimum 4).

• Vertical: Sets how many pixels the screen moves vertically (0-4 pixels, optimum 4).

• Time: Set the time interval for the movement (1 min. – 4 min., optimum 4 min.).

The Pixel Shift value may differ depending on product size and mode. Displaying a still image or 4:3 output for extended periods may cause image retention, which is not a defect.

Navigate to MENU → OnScreen Display → Screen Protection → ENTER.

The Screen Protection feature stops automatically after a specified period of time using the Timer setting.

• Timer (Off / Repeat / Interval):

– Off: Disables the timer.

– Repeat: Displays the anti-burn pattern at a specified interval.

– Interval: Displays the anti-burn pattern for a specified period (from start to finish time). Interval is enabled when Clock Set is configured.

• Period: Specify the time interval to activate Screen Protection. Enabled when Timer is set to Repeat or Interval.

• Start Time: Set the start time to activate Screen Protection. Enabled when Timer is set to Interval.

• End Time: Set the end time to deactivate Screen Protection. Enabled when Timer is set to Interval.

Navigate to MENU → OnScreen Display → Screen Protection → ENTER.

Select Immediate Display to choose a screen saver to display immediately. Options are Off / Fading Screen.

Navigate to MENU → OnScreen Display → Screen Protection → ENTER.

When the screen is set to 4:3 aspect ratio, Side Gray adjusts the brightness of white margins on the sides to protect the screen. Options are Off / Light / Dark.

Navigate to MENU → OnScreen Display → Message Display → ENTER.

• Source Info: Select Off / On to display or hide the source OSD when the input source changes.

• No Signal Message: Select Off / On to display or hide the no-signal OSD when no signal is detected.

• MDC Message: Select Off / On to display or hide the MDC OSD when the product is controlled by MDC.

Navigate to MENU → OnScreen Display → Menu Language → ENTER.

Set the menu language. A change to the language setting will only be applied to the onscreen menu display and not to other functions on your PC.

Navigate to MENU → OnScreen Display → Reset OnScreen Display → ENTER.

This option returns the current settings under OnScreen Display to the default factory settings.

Navigate to MENU → System → Setup → ENTER to change the initial settings configured when you first used the product. Press the confirmation button to proceed through the steps:

1. Language: Select your language for the on-screen setup.

2. Picture Mode: If you set Picture Mode to Calibration, the video wall automatically has screen uniformity. Choose Yes / No to set the mode to Calibration.

3. Display Orientation: Configure the menu page orientation (Landscape / Portrait).

4. Network Settings: Set the IP settings, then select Next.

5. Clock Set: Set the current date and time, then select Next.

6. Complete: Setup is complete.

Navigate to MENU → System → Time → ENTER. Select Clock Set.

Select Date or Time, and then press the confirmation button. Use the number buttons on the remote control to enter numbers or use the up/down arrow buttons. Use left/right arrow buttons to move between entry fields. Press the confirmation button when done.

You can set the Date and Time directly by pressing the number buttons on the remote control.

Navigate to MENU → System → Time → ENTER. Select DST.

Switch the DST function On or Off.

• Start Date: Set the start date of Daylight Saving Time.

• End Date: Set the end date of Daylight Saving Time.

• Time Offset: Select the correct time offset for your timezone.

Navigate to MENU → System → Time → ENTER. Select Sleep Timer.

The Sleep Timer automatically shuts off the product after a preset period. Options are: Off / 30 min. / 60 min. / 90 min. / 120 min. / 150 min. / 180 min.

Use the up/down arrow buttons to select a period, then press the confirmation button. To cancel Sleep Timer, select Off.

Navigate to MENU → System → Time → ENTER. Select Power On Delay.

When connecting multiple products, adjust the power-on time for each product (within the range 0-50 seconds) to prevent power overload.

Navigate to MENU → System → MagicInfo I Source → ENTER.

This feature is available if a network box (sold separately) is connected. Pressing MagicInfo Player I on the remote control displays content connected to the network box. You can select DVI / DisplayPort as the source.

Navigate to MENU → System → Auto Source Switching → ENTER.

• Auto Source Switching (On/Off): When On, if the display is turned on and the previous video source is not active, it will automatically search different video input sources for active video.

• Primary Source: Specify the primary source for automatic input.

• Secondary Source: Specify the secondary source for automatic input.

If Auto Source Switching is On, the Primary Source is checked first. If not recognized, the Secondary Source is checked. If neither is found, the display searches both again. If still no signal, it returns to the first video source and shows a no-signal message. If Primary Source is set to All, all inputs are searched twice.

Under MENU → System → Auto Source Switching, find Primary Source Recovery.

Select whether to restore the selected primary input source when that primary input source becomes connected again. This function is disabled if Primary Source is set to All.

Navigate to MENU → System → Power Control → ENTER. Select Auto Power On.

This feature automatically turns on the product as soon as it is plugged in, so pressing the power button is not needed. Options are Off / On.

Navigate to MENU → System → Power Control → ENTER. Select PC Module Power.

The PC module can be turned on/off separately from the LFD.

• Synced Power-On: To turn off the LFD without turning off the PC module, select Off. Options: Off / On.

• Synced Power-Off: To turn on the PC module without turning on the LFD, select Off. Options: Off / On.

Standby Control sets the screen standby mode when an input signal is received. Access it under MENU → System.

• Auto: Power-saving mode activates if no input signals are detected even if a source device is connected. “No Signal” message appears if no source device is connected.

• Off: “No Signal” message appears if no input signals are detected. If “No Signal” displays despite a connected source, check cable connection. If No Signal Message (in OSD settings) is Off, the message won’t appear; set No Signal Message to On in that case.

• On: Power-saving mode activates if no input signals are detected.

Navigate to MENU → System. Select Network Standby.

This feature keeps the network power on when the product turns off. Options are Off / On.

Navigate to MENU → System. Select Power Button.

The power button can be set to either turn on the power or turn on/off the power.

• Power On Only: Sets the power button to only turn on the power.

• Power On/Off: Sets the power button to turn the power on and off.

Navigate to MENU → System → Eco Solution → ENTER. Select Energy Saving.

Reduce power consumption by adjusting screen brightness. Options are Off / Low / Medium / High.

Navigate to MENU → System → Eco Solution → ENTER. Select Eco Sensor.

To enhance power savings, picture settings will automatically adapt to the light in the room. Options are Off / On.

Adjusting the Backlight setting (under Picture) while Eco Sensor is On will disable the Off setting of Eco Sensor. If screen contrast is insufficient, set Eco Sensor to Off.

Navigate to MENU → System → Eco Solution → ENTER. Select Min. Backlight.

When Eco Sensor is On, you can manually adjust the minimum screen brightness. Min. Backlight is the darkest backlight mode. Ensure the Min. Backlight setting is lower than the main Backlight setting. If Eco Sensor is On, display brightness may change with surrounding light intensity.

Navigate to MENU → System. Select Screen Lamp Schedule.

Panel brightness is adjusted according to this schedule. A value closer to 100 makes the panel brighter. This option is enabled when Clock Set is configured. Options are Off / On.

Navigate to MENU → System. Select No Signal Power Off.

Save power by turning the device off when no signal is received from any source. Options: Off / 15 min. / 30 min. / 60 min.

This is disabled when an attached PC is in power saving mode. The product will automatically power off at the specified time; this time can be changed.

Navigate to MENU → System. Select Auto Power Off.

The product will automatically turn off if you don’t press a button on the remote or touch a button on the product front panel within selected hours, to prevent overheating. Options: Off / 4 hours / 6 hours / 8 hours.

Navigate to MENU → System → Temperature Control → ENTER.

This function detects the internal temperature of the product. You can specify an acceptable temperature range. The default temperature is 77°C. Recommended temperature is 75°C – 80°C (if surrounding temperature is 40°C). The screen will dim if the current temperature exceeds the specified limit. If it continues to rise, the product will power off.

Navigate to MENU → System → Change PIN → ENTER.

The Change PIN screen will appear. Choose any 4 digits for your new PIN and enter it in “Enter a new PIN.”. Re-enter the same 4 digits in “Enter the PIN again..”. When the Confirm screen disappears, press the Close button. Your new PIN is memorized. The default password is 0-0-0-0.

Navigate to MENU → System → General → ENTER.

• Security (Enter PIN): Enter your 4-digit PIN. The default is “0-0-0-0”. To change it, use the Change PIN function (MENU → System → Change PIN).

• Safety Lock: Sets the safe lock function. Options: Off / On. When On, all menus and buttons on the product and remote control (except the LOCK button on remote) are locked. To unlock, press the LOCK button on the remote and enter the password (default: 0-0-0-0).

Navigate to MENU → System → General → ENTER. Select Button Lock.

This menu locks the buttons on the product. If Button Lock is set to On, only the remote control can control the product. Options: Off / On.

Navigate to MENU → System → General → ENTER. Select HDMI Hot Plug.

This feature activates a time delay to turn on a DVI/HDMI source device. Options: Off / On.

Navigate to MENU → System → Reset System → ENTER.

This option returns all current settings under the System menu to their default factory settings.

Navigate to MENU → Sound → HDMI Sound → ENTER.

Select whether to hear audio from AV(HDMI) or PC(DVI). Options: AV(HDMI) / PC(DVI).

Navigate to MENU → Sound → Sound on Video Call → ENTER.

Select the sound output to listen to during a video call. Options: Current Source / Video Call.

Navigate to MENU → Sound → Reset Sound → ENTER.

This will reset all sound settings to the factory defaults.

Navigate to MENU → Support → Software Update → ENTER.

The Software Update menu lets you upgrade your product software to the latest version. Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the software upgrade. When you upgrade software, all video and audio settings you have made will return to their default settings. It’s advisable to write down your settings so that you can easily reset them after the upgrade.

Navigate to MENU → Support → Contact Samsung → ENTER.

View this information when your product does not work properly or when you want to upgrade the software. You can find information such as the product Model Code and Software Version.

Navigate to MENU → Support → Reset All → ENTER.

This option returns all the current settings for a display to the default factory settings.

Check if your product is operating normally by using the product test function. If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing:

1. Power off both the PC and product.

2. Disconnect all the cables from the product.

3. Power on the product.

4. If “No Signal” is displayed, the product is operating normally.

“Not Optimum Mode” will briefly be displayed if a mode (resolution and frequency) that exceeds a supported resolution is selected from the graphics card. Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

Check the cable connection between the product and PC, and ensure the connection is secure.

The blank spaces found on the screen have nothing to do with the product. Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card. If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.

PC is always shown in Source irrespective of whether or not a PC is connected. This is normal behavior.

Make sure that the power cord is connected.

Check that the product is connected correctly with a cable.

Check that the device connected to the product is powered on.

If “No Signal” is displayed although a source device is connected, check the cable connection. If the No Signal Message setting (in OSD settings) is set to Off, the “No Signal” message does not appear. If this is the case, set No Signal Message to On.

Check the cable connection to the product.

Adjust Coarse and Fine settings (PC mode only).

Remove any accessories (video extension cable, etc.) and try again.

Set the resolution and frequency to the recommended level.

Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to the Additional Information on the product menu and the Standard Signal Mode Table.

Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to the Additional Information on the product menu and the Standard Signal Mode Table. This can also be a sign of image retention; ensure screen protection features are active or vary the content displayed.

Adjust Brightness and Contrast settings in the Picture menu.

Go to Picture settings and adjust the White Balance settings.

The product is in power-saving mode. Press any key on the keyboard or move the mouse to return to the previous screen.

Go to System settings and make sure Sleep Timer is set to Off.

If a PC is connected to the product, check the power status of the PC.

Make sure the power cable is connected properly to the product and power outlet.

If the signal from a connected device is not detected, the product automatically turns off after 10 to 15 minutes (this is related to No Signal Power Off feature).

Check the Auto Power Off setting in System menu, it might be set to turn off after a certain period of inactivity.

Use an HDMI cable to obtain high-definition (HD) picture quality. Display settings might also differ; try adjusting Picture Mode and other picture settings.

Encoded video content may cause the display to appear corrupted in scenes featuring fast-moving objects such as in a sports event or action video.

Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is defective.

A cell phone within a distance of one-meter radius may cause static on analogue and digital products.

Go to Picture settings and adjust settings such as Picture Mode, Color, Brightness, and Sharpness.

Go to System settings and adjust the Energy Saving settings.

Reset the screen settings to the default settings (Reset Picture or Reset All).

If Picture Size is set to Screen Fit, try changing the setting to 16:9.

These lines may be displayed if there is a defect in the DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue.

The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.

A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.

A video with an aspect ratio different from the product can cause black bars at the top and bottom of the screen.

Change the screen size setting (Picture Size) to full screen (e.g., 16:9 or Screen Fit depending on source) on the product or source device.

Check the connection of the audio cable or adjust the volume.

Check the volume level.

If an HDMI cable is connected, check the audio output settings on the PC.

If a source device is used:

• Make sure the audio cable is properly connected to the audio input port on the product.

• Check the audio output settings for the source device. (For example, if an HDMI cable is connected to the monitor, the audio setting for the cable box may need to be changed to HDMI.)

If a DVI-HDMI cable is used, a separate audio cable is required.

If the product has a headphone port, make sure nothing is connected to it.

Reconnect the power cable to the device and then reboot the device.

Adjust the volume on the product.

If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme.

Check the cable connection. Make sure a video cable is not connected to an audio input port.

Check the signal strength after connecting a cable.

Low signal level can cause corrupted sound.

Adjust the volume for the external speakers. Audio settings for main speakers are separate from the internal speakers on the product. Changing or muting the volume on the product does not affect an external amplifier (decoder).

Make sure that the batteries are correctly in place (+/-).

Check if the batteries are flat.

Check for power failure (of the display).

Make sure that the power cord is connected to the display.

Check for any special lighting or neon signs switched on in the vicinity, as they might interfere.

Also, check the IR sensor functionality as described in “The IR sensor is not functioning.”

If a beeping sound is heard when your PC is booting, have your PC serviced.

The plastic smell is normal and disappears over time.

Remove and then attach the stand again to the product.

Check the cable connection and connect it again if required.

Using a very hard or thick cable may corrupt audio and video files.

Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it is recommended to use right-angle cables.

The particles are part of the product design. The product is not defective.

DVI cables do not transmit sound data. Make sure to connect a separate audio cable to the correct input jack to enable audio.

This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable.

Displayed picture colours may not look normal. Video or sound may not be available. This can occur if a source device that only supports an older version of the HDMI standard is connected to the product. If these issues occur, connect an audio cable along with the HDMI cable.

Some PC graphics cards may not automatically recognise HDMI signals that do not include sound. In this case, manually select a sound input:

This product does not support the HDMI-CEC feature. To use several external devices compatible with the HDMI-CEC feature that are connected to the HDMI1 and HDMI2 ports on the product, turn off the HDMI-CEC features on all the external devices. External devices include Blu-ray and DVD players. Operating an external device when its HDMI-CEC feature is enabled may automatically stop other external devices. To change HDMI-CEC settings, refer to the device user guide or contact the device manufacturer for assistance.

Make sure the sensor light turns on when a button is pressed on the remote control.

• If the sensor light does not turn on, turn the power switch off and then on again on the back of the product. (The power LED lights up red when the screen is switched off.) If the sensor light still does not turn on after the power switch is turned off and then on again, an internal jack may be disconnected. Contact your nearest service centre to have the product serviced.

• If the sensor light that is on does not flash red when a button is pressed on the remote control, the IR sensor may be defective. Contact your nearest service centre to have the product serviced.

This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable.

Boot the PC when the set is turned on or when the input source is not DisplayPort.

Set the frequency on your graphics card.

• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings.

• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings.

• Windows 10: Go to Settings → System → Display → Advanced display settings → Display adapter properties → Monitor, and adjust Screen refresh rate under Monitor settings.

• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust Resolution and adjust the resolution.

• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust Resolution and adjust the resolution.

• Windows 10: Go to Settings → System → Display → Advanced display settings, and adjust the resolution.

• Windows 7: Set power-saving mode in Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings or BIOS SETUP on the PC.

• Windows 8: Set power-saving mode in Settings → Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings or BIOS SETUP on the PC.

• Windows 10: Set power-saving mode in Settings → Personalization → Lock screen → Screen timeout settings → Power & sleep or BIOS SETUP on the PC.

Plug-and-Play is a function that allows the automatic exchange of information between a monitor and PC system to optimise the monitor settings. This monitor can be installed and used with any Plug-and-Play compatible systems. Monitor installation takes place automatically. However, you can customise the installation settings if desired.

The screen will automatically be adjusted if a signal that belongs to the standard signal modes is transmitted from your PC. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank with the power LED on. In such a case, change the PC’s display settings (resolution and frequency) according to the Preset Timing Modes table by referring to your graphics card user manual.

Run Auto Adjustment to improve the picture quality. If noise is still found even after auto adjustment, adjust Coarse or Fine (available in PC mode).

Ensure you are using the product’s optimum resolution as specified in its Preset Timing Modes.

Leaving the screen fixed on a stationary image for an extended period may cause afterimage burn-in. To prevent this:

• Activate power-saving mode or a dynamic screen saver if you will not be using the product for an extended period.

• The best way is to switch the power off or set the PC/system to run a screen saver when not in use.

• Power off the product for 2 hours after using it for 12 hours.

• If using a screen saver, it is best to use a single-colour or moving-image screen saver.

• Use the “Regular colour Change” feature: Switch between 2 colours every 30 minutes.

• Use the “Regular Text colour Change” feature: Use bright colours of similar brightness. Change text and background colour every 30 minutes.

• Move and change text every 30 minutes.

• Avoid combinations of text and background colour of contrasting brightness.

• Avoid using grey, or colours of contrasting brightness like black and white, for extended periods.

• Regularly display a moving image along with a logo (e.g., display a moving image with a logo for 60 seconds after 4 hours of use).

• Use the built-in anti-screen burn-in pattern feature.

The anti-screen burn-in pattern automatically operates in standby mode. You can also manually enable or disable it using the remote control:

• Disabling the anti-screen burn-in pattern: On the remote control, press 2 → 2 → 7 → CH∨ (Channel Down) → 0. If the remote control sensor blinks once, the pattern is disabled.

• Enabling the anti-screen burn-in pattern: On the remote control, press 2 → 2 → 7 → CH∧ (Channel Up) → 0. If the remote control sensor blinks twice, the pattern is enabled.

When the screen is turned off, the anti-screen burn-in pattern will operate for two hours. Keeping the anti-screen burn-in pattern on requires extra power consumption.