SAMSUNG UA65KS9500 (01) PDF Document

Please read the following safety instructions before using your TV.

The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be blocked or covered.

Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper ventilation is provided.

Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.

Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.

Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool etc.). If this apparatus accidentally gets wet, unplug it and contact an authorised dealer immediately.

This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.

Do not overload wall outlets, extension cords or adaptors beyond their capacity, since this can result in fire or electric shock.

Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.

To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges.

Before connecting the AC power cord to the DC adaptor outlet, make sure that the voltage designation of the DC adaptor corresponds to the local electrical supply.

Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.

To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.

Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord’s plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.

If this apparatus does not operate normally – in particular, if there are any unusual sounds or smells coming from it – unplug it immediately and contact an authorised dealer or service centre.

Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time (especially when children, elderly or disabled people will be left alone in the house).

Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat or by causing the insulation to deteriorate.

Be sure to contact an authorised service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.

Use only a properly grounded plug and wall outlet.

An improper ground may cause electric shock or equipment damage. (Class I Equipment only.)

To turn off this apparatus completely, disconnect it from the wall outlet. Be sure to have the wall outlet and power plug readily accessible.

Store the accessories (battery, etc.) in a location safely out of the reach of children.

Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a service centre.

To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.

Do not expose this apparatus to dripping or splashing.

Do not dispose of batteries in a fire.

Do not short-circuit, disassemble, or overheat the batteries.

There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type.

Please make sure the following items are included with your TV. If any items are missing, contact your local dealer.

Samsung Smart Control & Batteries (AA x 2)

Remote Control & Batteries (AAA x 2)

User Manual

Warranty Card (Not available in some locations)

Regulatory Guide

Power Cord

Cleaning cloth

One Connect

One Connect Cable

Cable Guide

Wall mount Adapter (For the KS9500 series models)

Cover Terminal

COMPONENT IN / AV IN Adapter (Not available in some locations)

Note:

The colours and shapes of the items differ with the model.

Cables not supplied with this product can be purchased separately.

Open the box and check for any accessory items hidden behind or inside the packing materials.

Warning: Screens can be damaged from direct pressure when handled incorrectly. We recommend lifting the TV at the edges, as shown. Do not touch the screen.

This remote control has Braille points on the Power, Channel, Volume, and Enter buttons and can be used by visually impaired persons.

Power: Turns the TV on and off.

SOURCE: Displays and selects the available video sources.

Number: Gives direct access to channels.

TTX/MIX: Alternately selects Teletext ON, Double, Mix or OFF.

PRE-CH: Returns to the previous channel.

-VOL+: Adjusts the volume.

MUTE: Turns the sound on and off.

CH ∧/∨: Changes the current channel.

CH LIST: Launches the Channel List.

SPORTS: Turns the Soccer Mode on or off.

Smart Hub: Launches Home Screen.

GUIDE: Displays the Electronic Programme Guide (EPG).

EXTRA: Displays related information about the current programme.

INFO: Displays information about the current programme or content.

Enter: Selects or runs a focused item. Press and hold to display the Guide.

Directional buttons (▲/▼/◄/►): Moves the cursor, selects the on-screen menu items, and changes the values shown on the TV’s menu.

RETURN: Returns to the previous menu or channel.

EXIT: Exits the menu.

SETTINGS: Sets the Quick Settings menu on the Settings of the home screen.

AD/SUBT.: Displays the Accessibility Shortcuts.

REC: Records whatever you are currently watching.

■ (Stop): Stops playing content.

Some buttons are for use with specific features and according to the directions on the TV screen.

Match the polarity of the batteries to the symbols on the battery compartment.

Use the remote control within 7m of the TV.

Bright light may affect the performance of the remote control. Avoid using near bright fluorescent lights or neon signs.

The colour and shape of the remote may vary depending on the model.

Power button: Turns the TV on and off.

Voice Recognition button: Runs Voice Interaction. Press the button, say a voice command, and then release the button to run Voice Interaction. When pressed once, the guide to Voice Interaction appears.

123 (Number pad): When pressed, a number strip appears on the bottom of the screen. Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, enter a ZIP code, etc. When pressed for 1 second or more, the TTX menu appears.

4 colour buttons: Use these coloured buttons to access additional options specific to the feature in use.

EXTRA: While watching content, press to display extra information from the content provider.

Directional pad (up/down/left/right): Moves the focus, and changes the values seen on the TV’s menu.

Select: Selects or runs a focused item. When pressed while you are watching content, detailed programme information appears.

Return button: Press to return to the previous menu. When pressed for 1 second or more, the running function is terminated. When pressed while you are watching a programme, the previous channel appears.

Smart Hub button: Press to return to the Home Screen.

Play/Pause button: When pressed, the playback controls appear. Using these controls, you can control the media content that is playing.

VOL (Volume): Move the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 1 second or more, the Accessibility Shortcuts menu appears.

CH (Channel): Move the button up or down to change the channel. To see the Guide screen, press the button.

When you turn on the TV for the first time, the Samsung Smart Control pairs to the TV automatically. If the Samsung Smart Control does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the Return button and the Play/Pause button simultaneously for 3 seconds or more.

To install the batteries, push the rear cover open in the direction of the arrow and insert the batteries as shown in the figure. Make sure that the positive and negative ends are facing in the correct direction.

Alkaline batteries are recommended for longer battery life.

The TV Controller is a button on the rear of the TV that also functions as the remote control sensor. You can turn on the TV with this button and then use the control menu. The Control menu appears when the button is pressed while the TV is On.

Press: Move

Press & Hold: Select

Control menu functions:

Power off

Channel Up

Channel Down

Volume Up

Volume Down

Source

You can connect the TV to the Internet using a standard wireless IP router or modem with a DHCP Server. The TV will communicate with the wireless router to access the network.

Connect your TV to your network using a LAN Cable connected to the LAN port on the TV’s rear panel.

The TV does not support network speeds less than or equal to 10 Mbps.

Use a CAT 7 (*STP type – Shielded Twist Pair) cable for the connection.

Yes, but availability depends on the specific model and area. Some functions may be unavailable when connected to a mobile network.

To connect, insert a Mobile Dongle (sold separately) into the USB port. The Mobile Dongle must be connected to the TV in order to connect to the mobile network. The Mobile Dongle is not available from Samsung.

If you have problems using online services, contact your Internet service provider.

When you use a large mobile dongle (Data Card), USB devices may not work properly due to interferences among the USB ports, or the wireless network may not work properly due to interferences from peripherals and surroundings. In this case, use a USB extension cable.

The embedded e-Manual contains information about the key features of your TV. To display the e-Manual, go to the TV’s menu and select Settings > Support > Open e-Manual.

The following buttons are available in the e-Manual:

Search: Select an item from the search results to load the corresponding page.

A-Z Index: Select a keyword to navigate to the relevant page.

Recent pages: Select a topic from the list of recently viewed topics.

Try Now: Allows you to access the corresponding menu item and try out the feature right away.

Link: Allows you to access the corresponding reference page.

Note: Some menu screens cannot be accessed from the e-Manual.

The initial setup dialogue box appears when the TV is first activated. Follow the on-screen instructions to finish the initial setup process. You can manually perform this process at a later time in the Settings > System > Start Setup menu.

If your TV won’t turn on, try the following steps:

Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.

Make sure that the wall outlet is working and the power indicator on the TV is lit and glowing a solid red.

Try pressing the Power button on the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to “Remote control does not work” troubleshooting.

If you see “Weak or No Signal” or cannot find a channel, or if there is no picture/video/sound from an external device, follow these steps:

Make sure the connection to the device is correct and that all cables are fully inserted.

Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible.

Confirm that the correct input source has been selected (Source).

Perform a TV self diagnosis to determine if the problem is caused by the TV or the device. (Go to Settings > Support > Self Diagnosis > Start Sound Test or Start Picture Test).

If the test results are normal, reboot the connected devices by unplugging each device’s power cord and then plugging it in again. If the issue persists, refer to the connection guide in the user manual of the connected device.

If the TV is not connected to a cable or satellite box, run Auto Tuning to search for channels (Settings > Broadcasting > Auto Tuning).

If the remote control is not working, try these solutions:

Check if the power indicator on the TV blinks when you press the remote’s Power button. If it does not, replace the remote control’s batteries.

Make sure that the batteries are installed with their poles (+/-) in the correct direction.

Try pointing the remote directly at the TV from 1.5-1.8 m away.

If your TV came with a Samsung Smart Control (Bluetooth Remote), make sure to pair the remote to the TV. (Please refer to the e-Manual.)

Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code.

If your TV settings are reset after 5 minutes, the TV is in Shop Mode. You need to change the Use Mode to Home Use. To do this, go to Settings > System > Expert Settings > Use Mode > Home Use.

If you are experiencing intermittent Wi-Fi, try the following:

Make sure the TV has a network connection (go to Settings > Network > Network Status).

Make sure the Wi-Fi password is entered correctly.

Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

If you are having issues with video applications, try these steps:

Change the DNS to 8.8.8.8. Select Settings > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

Reset Smart Hub by selecting Settings > Support > Self Diagnosis > Reset Smart Hub.

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to Settings > System > Eco Solution > Eco Sensor.

If the screen is too dark while you are watching TV in a dark environment, it may be due to the Eco Sensor.

Do not block the sensor with any object. This can decrease picture brightness.

Avoid displaying still images (such as jpeg picture files), still image elements (such as TV channel logos, stock or news crawls at the screen bottom etc.), or programmes in panorama or 4:3 image format on the screen. If you constantly display still pictures, it can cause image burn-in on the LED screen and affect image quality. To reduce the risk of this adverse effect, please follow the recommendations below:

Avoid displaying the same TV channel for long periods.

Always try to display any image in full screen. Use the picture format menu of the TV set for the best possible match.

Reduce brightness and contrast to avoid the appearance of after-images.

Use all TV features designed to reduce image retention and screen burn. Refer to the e-Manual for details.

The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off before watching TV.

Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.

Turn off the TV, then gently wipe away smudges and fingerprints on the panel with a micro-fiber cloth. Clean the body or panel of the TV with a micro-fiber cloth dampened with a small amount of water. After that, remove moisture with a dry cloth. While cleaning, do not apply strong force on the surface because it may cause damage to the panel. Never use flammable liquids (benzene, thinner, etc.) or a cleaning agent. For stubborn smudges, spray a small amount of screen cleaner on the cloth.

If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV.

For models providing wall mount adapters, install them as shown in the figures in the user manual before installing the wall mount kit. Refer to the installation manual included with the Samsung wall mount kit.

Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.

You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.

Standard dimensions for wall mount kits are shown in the table below. If you are installing a third-party wall mount, note that the length of the screws you can use to attach the TV to the wall mount is shown in column C in the table below.

Important Notes:

Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.

Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.

For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.

Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.

Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.

Do not mount the TV at more than a 15 degree tilt.

Always have two people mount the TV onto a wall.

To arrange the cables for the KS9500 series models, follow the illustrated steps in the user manual which show routing the cables through the integrated guides on the back of the TV stand and panel.

Before covering the ports with the cover terminal, tidy up the cables on the TV. The user manual provides a diagram showing how to attach the cover over the connection ports for a cleaner look.

When you install your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.

When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.

Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilise the TV. This action may cause the TV to tip over, causing serious injuries or death. For added stability and safety, you can purchase and install the anti-fall device as described below.

Preventing the TV from falling:

1. Put the screws into one set of brackets, and then firmly fasten them to the wall. Confirm that the screws are firmly attached to the wall. You may need additional material such as wall anchors depending on the type of wall.

2. Put the screws into a second set of brackets, and then fasten the screws to the TV. Screws may not be supplied with the product. In this case, please purchase screws of the appropriate specifications.

3. Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.

Install the TV near the wall so that it does not fall backwards.

Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.

The design and specifications are subject to change without prior notice.

For information about the power supply, and about power consumption, refer to the label attached to the product.

When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don’t intend to use the TV for a long time.

WARNING – TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.