FREE ENGLISH SAMSUNG SM-A546E (01) PDF USER GUIDE
FREE ENGLISH SAMSUNG SM-A546E (01) PDF USER MANUAL
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FREE ENGLISH SAMSUNG SM-A546E (01) PDF REFERENCE MANUAL
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What precautions should be taken when using the device speakers?
When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears.
What should I be careful about regarding the camera lens?
Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.
What should I do if the device’s glass or acrylic body is broken?
If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre or an authorised service centre.
What happens if dust or foreign materials enter the microphone, speaker, or receiver?
If dust or foreign materials enter the microphone, speaker, or receiver, or if these parts are covered, the device’s sound may become quiet or certain features may not work. If you attempt to remove the dust or foreign materials with a sharp object, the device may be damaged and its appearance may be affected.
What situations might cause connectivity problems and battery drain?
Connectivity problems and battery drain may occur in the following situations:
• If you attach metallic stickers on the antenna area of the device
• If you attach a device cover made with metallic material to the device
• If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection
What happens if the air vent hole is covered?
If the air vent hole is covered by an accessory, such as a protective film or sticker, unwanted noises may occur during calls or media playback.
Should I cover the light sensor area?
Do not cover the light sensor area with accessories, such as stickers or a cover. Doing so may cause the sensor to malfunction.
What are the functions of the hard keys?
| Key | Function |
|---|---|
| Side key |
• When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. • Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information. • Press twice or press and hold to open the app or feature you set. |
| Side key + Volume Down key |
• Press simultaneously to capture a screenshot. • Press and hold simultaneously to turn off the device. |
How can I set the function of the Side key?
Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key.
Open Settings, tap Advanced features → Side key, and then select an option you want.
What are the soft buttons on the navigation bar?
When you turn on the screen, the soft buttons will appear at the bottom of the screen. They are Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information.
How do I charge the battery using a wired charger?
Connect the USB cable to the USB power adapter and plug the cable into the device’s multipurpose jack to charge the battery. After fully charging, disconnect the charger from the device.
How can I use Quick charging?
Use a super fast charger or fast charger.
You can check the connection status of the charger by opening Settings and tapping Battery and device care → Battery.
• If fast charging does not work, open Settings, tap Battery and device care → Battery → More battery settings, and then check if the feature you want is turned on. Also, check if the USB cable and the USB power adapter are connected properly.
• You can charge the battery more quickly while the device or its screen is turned off.
How can I charge other devices using my phone’s battery?
Use the USB cable to charge another mobile device with your phone’s battery.
Connect your phone and the other device using your phone’s USB cable. A USB connector may be needed depending on the other device.
When charging starts, the battery charging icon will appear on the other device’s screen.
The app selection pop-up window that appears on your phone is for data transfer. Do not select an app from the pop-up window.
How can I reduce battery consumption?
Your device provides various options that help you conserve battery power.
• Optimise the device using the device care feature.
• When you are not using the device, turn off the screen by pressing the Side key.
• Turn on power saving mode.
• Close unnecessary apps.
• Turn off the Bluetooth feature when not in use.
• Turn off auto-syncing of apps that need to be synced.
• Decrease the backlight time.
• Decrease the screen brightness.
What are the tips and precautions for battery charging?
• Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
• Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
• Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable.
• If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
• To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
• When using a charger, it is recommended to use an approved charger that guarantees the charging performance.
• If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a slower charging speed because of a lower electric current.
• The device can be used while it is charging, but it may take longer to fully charge the battery.
• If the device receives an unstable power supply while charging, the touch screen may not function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
• If the device is not charging properly, take the device and the charger to a Samsung Service Centre or an authorised service centre.
What is an eSIM and how does it compare to a nano-SIM card?
To have two phone numbers or carriers for a single device, you can activate the eSIM or insert two SIM cards. Differing from a physical nano-SIM card, an eSIM is an embedded digital SIM. Using both the nano-SIM card and the eSIM may result in slower data transfer speeds in some areas.
• eSIM may not be available depending on the region, carrier, or model.
• Some services that require a network connection may not be available depending on the carrier.
How do I insert the SIM or USIM card?
1. Insert the ejection pin into the hole on the tray to loosen the tray.
2. Pull out the tray gently from the tray slot.
3. For Galaxy A34 5G: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it.
For Galaxy A54 5G: Place the SIM or USIM card on the tray with the gold-coloured contacts facing upwards and gently press the SIM or USIM card into the tray to secure it.
4. Insert the tray back into the tray slot.
Precautions:
• Use only a nano-SIM card.
• Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
• Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
• If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
• If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.
How do I activate an eSIM?
Open Settings and tap Connections → SIM manager → Add eSIM. When a mobile plan is found, follow the on-screen instructions to activate the eSIM.
If you have a QR code provided by your carrier, open Settings, tap Connections → SIM manager → Add eSIM → Scan QR code from service provider, and then scan the QR code.
How do I manage SIM cards on dual SIM models?
Open Settings and tap Connections → SIM manager.
• SIM cards: Activate the SIM card to use and customise the SIM card settings.
• eSIMs: Activate the eSIM.
• Preferred SIMs: Select to use specific SIM cards for some features, such as voice calls, when two cards are activated.
• Data switching: Set the device to use another SIM card for data services if the preferred SIM card cannot connect to the network. (You may incur additional charges when using this feature.)
• More SIM settings: Customise the call or eSIM settings.
How do I insert a microSD card?
Your device’s SD card capacity may vary from other models and some SD cards may not be compatible with your device depending on the SD card manufacturer and type. To check out your device’s maximum SD card capacity, refer to the Samsung website.
1. Insert the ejection pin into the hole on the tray to loosen the tray.
2. Pull out the tray gently from the tray slot.
3. For Galaxy A34 5G: Place an SD card on the tray with the gold-coloured contacts facing downwards and gently press the SD card into the tray to secure it.
For Galaxy A54 5G: Place an SD card on the tray with the gold-coloured contacts facing upwards and gently press the SD card into the tray to secure it.
4. Insert the tray back into the tray slot.
Precautions:
• Use only a microSD card.
• Some SD cards may not be fully compatible with the device. Using an incompatible card may damage the device, the SD card, or the data stored in it.
• Use caution to insert the SD card right-side up.
• Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
• When you remove the tray from the device, the mobile data connection will be disabled.
• If the card is not fixed firmly into the tray, the SD card may leave or fall out of the tray.
• If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.
• The device supports the FAT and the exFAT file systems for SD cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the SD card, you must format it. If your device cannot format or recognise the SD card, contact the SD card manufacturer, a Samsung Service Centre or an authorised service centre.
• Frequent writing and erasing of data shortens the lifespan of SD cards.
• When inserting an SD card into the device, the SD card’s file directory appears in the My Files → SD card folder.
How do I safely remove the SD card?
Before removing the SD card, first unmount it for safe removal.
1. Open Settings and tap Battery and device care → Storage.
2. Swipe to the left to access the SD card page.
3. Tap : → Unmount.
Important: Do not remove external storage, such as an SD card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be damaged or lost or cause damage to the external storage or phone. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
How do I format the SD card on the device?
An SD card formatted on a computer may not be compatible with the device. Format the SD card on the device.
1. Open Settings and tap Battery and device care → Storage.
2. Swipe to the left to access the SD card page.
3. Tap : → Format.
Important: Before formatting the SD card, remember to make backup copies of all important data stored in the SD card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
How do I turn the device on?
Press and hold the Side key for a few seconds to turn on the device.
How do I turn the device off?
1. To turn off the device, press and hold the Side key and the Volume Down key simultaneously. Alternatively, open the notification panel, swipe downwards, and then tap the Power icon.
2. Tap Power off.
To restart the device, tap Restart.
Note: You can set the device to turn off when you press and hold the Side key. Open Settings, tap Advanced features → Side key, and then tap Power off menu under Press and hold.
How do I force restart the device if it is frozen or unresponsive?
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it.
How do I make an emergency call or check medical information?
Press and hold the Side key and the Volume Down key simultaneously, and then tap Emergency call. Alternatively, open the notification panel, swipe downwards, and then tap Emergency call.
To manage your medical information and emergency contacts, open Settings and tap Safety and emergency.
What should I do during the initial setup?
When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
Note: If you do not connect to a Wi-Fi network, you might not be able to set up some device features during the initial setup.
How do I sign in to my Samsung account?
1. Open Settings and tap Samsung account.
Alternatively, open Settings and tap Accounts and backup → Manage accounts → Add account → Samsung account.
2. Sign in to your Samsung account. If you do not have a Samsung account, tap Create account.
How can I find my Samsung account ID or reset my password?
If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
How do I sign out of my Samsung account?
When you sign out of your Samsung account, your data, such as contacts or events, will also be removed from your device.
1. Open Settings and tap Accounts and backup → Manage accounts.
2. Tap Samsung account → My profile and tap Sign out at the bottom of the screen.
3. Tap Sign out, enter your Samsung account password, and then tap OK.
How can I transfer data from my previous device using Smart Switch?
You can use Smart Switch to transfer data from your previous device to your new phone.
Open Settings and tap Accounts and backup → Bring data from old device.
• This feature may not be supported on some devices or computers.
• Limitations apply. Visit http://www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.
How do I transfer data using a USB cable with Smart Switch?
You can connect your previous device to your new phone with the USB cable to transfer data.
1. Connect your new phone and the previous device using your new phone’s USB cable. A USB connector may be needed depending on the previous device.
2. When the app selection pop-up window appears, tap Smart Switch → Receive data.
3. In the previous device, tap OK. If you do not have the app, download it from Galaxy Store or Play Store. Your new phone will recognise the previous device and a list of data you can transfer will appear.
4. On your new phone, select an option you want, tap Next, and then follow the on-screen instructions to transfer data.
Important:
• Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
• Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted.
How do I transfer data wirelessly using Smart Switch?
Transfer data from your previous device to your new phone wirelessly through Wi-Fi Direct.
1. On the previous device, open Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store.
2. On your new phone, open Settings and tap Accounts and backup → Bring data from old device.
3. Place the devices near each other.
4. On the previous device, tap Send data → Wireless.
5. On your new phone, tap Receive data, select your previous device’s operating system, and then tap Wireless.
6. On the previous device, tap Allow.
7. On your new phone, select an option you want, tap Next, and then follow the on-screen instructions to transfer data.
How do I back up and restore data using external storage (like a microSD card)?
Transfer data using external storage, such as a microSD card.
1. Back up data from your previous device to external storage.
2. Insert or connect the external storage device to your phone.
3. On your phone, open Settings and tap Accounts and backup → External storage transfer.
4. Select the backup date under Restore from SD card.
5. Select an option you want, tap Next, and then follow the on-screen instructions to transfer data.
How do I transfer backup data from a computer using Smart Switch?
Back up data from your previous device to a computer and import the data to your new phone.
1. On the computer, visit http://www.samsung.com/smartswitch to download Smart Switch.
2. On the computer, open Smart Switch.
(Note: If your previous device is not a Samsung device, back up data to a computer using an app provided by the device’s manufacturer. Then, skip to the fifth step.)
3. Connect your previous device to the computer using the device’s USB cable.
4. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer.
5. Connect your new phone to the computer using the USB cable.
6. On the computer, follow the on-screen instructions to transfer data to your new phone.
How do I control the touch screen?
• Tapping: Tap the screen.
• Touching and holding: Touch and hold the screen for approximately 2 seconds.
• Dragging: Touch and hold an item and drag it to the target position.
• Double tapping: Double tap the screen.
• Swiping: Swipe upwards, downwards, to the left, or to the right.
• Spreading and pinching: Spread two fingers apart or pinch on the screen.
What are the precautions for using the touch screen?
• Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction.
• To avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips or other object.
• It is recommended not to use fixed graphics on part or all of the touch screen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
• The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
What are the functions of the navigation bar (soft buttons)?
| Button | Function |
|---|---|
| Recents (III) | • Tap to open the list of recent apps. |
| Home (O) | • Tap to return to the Home screen. • Touch and hold to open the Google Assistant app. |
| Back (<) | • Tap to return to the previous screen. |
The functions of the buttons can change according to the app currently being used or usage environment.
How can I hide the navigation bar?
Check files or use apps on a wider screen by hiding the navigation bar.
Open Settings, tap Display → Navigation bar, and then tap Swipe gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want (Swipe from bottom or Swipe from sides and bottom).
If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hint switch to turn it off.
How do I switch between the Home screen and Apps screen?
On the Home screen, swipe upwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button.
How can I add the Apps button to the Home screen?
If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button.
On the Home screen, touch and hold an empty area, tap Settings, and then tap the Show Apps screen button on Home screen switch to turn it on. The Apps button will be added at the bottom of the Home screen.
How do I edit the Home screen?
On the Home screen, touch and hold an empty area, or pinch your fingers together to access the editing options. You can:
• Add panels: Swipe to the left, and then tap +.
• Move panels: Drag a panel preview to a new location.
• Delete panels: Tap the trash icon on the panel.
You can also set:
• Wallpaper and style: Change the wallpaper settings for the Home screen and the locked screen.
• Themes: Change the device’s theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme.
• Widgets: Widgets are small apps that launch specific app features to provide information and convenient access on your Home screen. Select a widget and tap Add. The widget will be added on the Home screen.
• Settings: Configure settings for the Home screen, such as the screen layout.
How can I display all apps on the Home screen instead of using a separate Apps screen?
Without using a separate Apps screen, you can set the device to display all apps on the Home screen.
On the Home screen, touch and hold an empty area, and then tap Settings → Home screen layout → Home screen only → Apply.
How do I use Finder to search for content?
Search for content on the device.
1. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap the Search icon (Q).
2. Enter a keyword. Apps and content on your device will be searched.
If you tap the search icon (Q) on the keyboard, you can search for more content.
How do I move items (like apps) on the Home or Apps screen?
Drag an item to a new location. To move the item to another panel, drag it to the side of the screen.
To add a shortcut to an app on the Home screen, touch and hold an item on the Apps screen, and then tap Add to Home. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.
How do I create folders for apps?
On the Home screen or the Apps screen, drag an app over another app.
A new folder containing the selected apps will be created. Tap Folder name and enter a folder name.
• Adding more apps: Tap + on the folder. Tick the apps to add and tap Done. You can also add an app by dragging it to the folder.
How do I move apps out of a folder or delete a folder?
• Moving apps from a folder: Drag an app to a new location.
• Deleting a folder: Touch and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.
How do I use the Edge panel?
You can access your favourite apps and features from the Edge panels.
Drag the Edge panel handle towards the centre of the screen.
If the Edge panel handle is not visible, open Settings, tap Display, and then tap the Edge panels switch to turn it on.
How do I unlock the screen?
Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side key to turn on the screen. Alternatively, double tap the screen.
How do I change the screen lock method?
To change the screen lock method, open Settings, tap Lock screen → Screen lock type, and then select a method (e.g., pattern, PIN, password, biometric).
When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.
Note: You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Open Settings, tap Lock screen → Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to turn it on.
What do the common indicator icons on the status bar mean?
| Icon | Meaning |
|---|---|
| 🚫 | No signal |
| 📶 | Signal strength |
| R | Roaming (outside of normal service area) |
| G ↑↓ | GPRS network connected |
| E ↑↓ | EDGE network connected |
| 3G ↑↓ | UMTS network connected |
| H ↑↓ | HSDPA network connected |
| H+ ↑↓ | HSPA+ network connected |
| 4G / LTE ↑↓ | LTE network connected |
| 5G ↑↓ | 5G network connected |
| 5G (in box) ↑↓ | LTE network connected in LTE network that includes the 5G network |
| <0xF0><0x9F><0xAA><0xA8> | Wi-Fi connected |
| * | Bluetooth feature turned on |
| 📍 | Location services being used |
| 📞 | Call in progress |
| 📞 missed | Missed call |
| 💬 | New text or multimedia message |
| ⏰ | Alarm turned on |
| 🔕 / 📳 | Mute mode / Vibration mode |
| ✈️ | Flight mode turned on |
| ⚠️ | Error occurred or caution required |
| 🔋 / ⚡ | Battery charging / Battery power level |
Notes:
• The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
• Some indicator icons appear only when you open the notification panel.
• The indicator icons may appear differently depending on the carrier or model.
How do I use the notification panel?
When you receive new notifications, indicator icons appear on the status bar. To check out more information about the icons, open the notification panel and check the details.
To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
You can use the following functions on the notification panel:
• Quick setting buttons: Turn features on or off.
• Settings icon: Open Settings.
• Device control: Control connected nearby devices and SmartThings devices and scenes.
• Media output: Control media on your phone and connected nearby devices.
• Notification details: Check details and perform various actions.
• Clear: Clear all notifications.
• Notification settings: Access the notification settings.
How do I use the quick setting buttons on the notification panel?
Tap quick setting buttons to turn on certain features. Swipe downwards on the notification panel to access more buttons. To add more buttons, tap +.
• To change feature settings, tap the text under each button.
• To access more detailed settings, touch and hold a button.
• To rearrange buttons, tap : → Edit buttons, drag a button to another location.
• You can also adjust the display brightness using the slider.
How do I control media playback from the notification panel?
Control media on your phone and connected nearby devices on the notification panel.
1. Open the notification panel and tap Media output.
2. Tap the icons on the controller to control the playback.
How do I control nearby devices from the notification panel?
Launch and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel.
1. Open the notification panel and tap Device control.
Nearby connected devices and SmartThings devices and scenes will appear.
2. Select a nearby device or a SmartThings device to control it, or select a scene to launch it.
How do I capture a screenshot?
Use the following methods to capture a screenshot. You can check the captured screenshots in Gallery.
• Method 1) Key capture: Press the Side key and the Volume Down key simultaneously.
• Method 2) Swipe capture: With the edge of your hand, swipe your hand to the left or right across the screen.
Notes:
• It is not possible to capture a screenshot while using some apps and features.
• If capturing a screenshot by swiping is not turned on, open Settings, tap Advanced features → Motions and gestures, and then tap the Palm swipe to capture switch to turn it on.
After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:
• Scroll capture (icon with downward arrows): Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap this icon, the screen will automatically scroll down and more content will be captured.
• Draw/Crop (pencil icon): Write or draw on the screenshot or crop a portion from the screenshot. You can check the cropped area in Gallery.
• Tag (# icon): Add tags to the screenshot. To search for screenshots by tag, tap Q in Gallery. You can access the tags list and search for the screenshot you want.
• Share (share icon): Share the screenshot with others.
If the options are not visible on the captured screen, open Settings, tap Advanced features → Screenshots and screen recorder, and then tap the Show toolbar after capturing switch to turn it on.
How do I record the screen?
Record the screen while using your device.
1. Open the notification panel, swipe downwards, and then tap Screen recorder.
2. Select a sound setting and tap Start recording.
After a countdown, recording will start.
• To write or draw on the screen, tap the pencil icon.
• To record the screen with a video overlay of yourself, tap the person icon.
3. When you are finished recording the video, tap the stop icon (■).
You can check the video in Gallery.
To change the screen recorder settings, open Settings and tap Advanced features → Screenshots and screen recorder.
How do I enter text using the keyboard?
A keyboard appears automatically when you enter text.
• Additional keyboard functions: Access more features via the toolbar (e.g., emojis, clipboard, settings).
• Uppercase: Tap the shift key once for one capital letter. Tap twice for all caps.
• Symbols: Tap the symbols key.
• More keyboard functions: Access more functions like split keyboard, floating keyboard, search, translate, text recognition.
• Delete: Tap the backspace key.
• Next line: Tap the enter key.
• Space: Tap the space bar.
Note: Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.
How do I change the input language on the keyboard?
Tap Settings icon (⚙️) → Languages and types → Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by tapping the language key (globe icon).
How do I change the keyboard type?
On the navigation bar, tap the keyboard icon (::::) to change the keyboard.
To change the keyboard type for a language, tap Settings icon (⚙️) → Languages and types, select a language, and then select the keyboard type you want.
Notes:
• If the keyboard button (::::) does not appear on the navigation bar, open Settings, tap General management → Keyboard list and default, and then tap the Keyboard button on navigation bar switch to turn it on.
• On a 3 x 4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears.
What are the additional keyboard functions?
• Emoji icon (😊): Enter emojis, stickers, and more. You can also enter your emoji stickers that look like you (refer to Using your AR emoji stickers in chats).
• Clipboard icon (📋): Add an item from the clipboard.
• One-handed keyboard icon: Switch to one-handed operation mode.
• Microphone icon (🎤): Enter text by voice.
• Settings icon (⚙️): Change the keyboard settings.
Tap More options (…) to use more keyboard functions:
• Split keyboard icon: Switch to the split keyboard.
• Floating keyboard icon (⌨️ with arrows): Switch to the floating keyboard. You can move the keyboard to another location by dragging the tab.
• Search icon (Q): Search for content and enter it.
• Translate icon (文A): Translate text and enter it.
• Text recognition icon (T): Recognise text from documents or images and enter it.
• Samsung Pass icon (🔒): Enter your personal information registered to Samsung Pass.
• Grammar check icon (abc✓): Find spelling and grammatical mistakes and get suggestions when writing in English.
• Music share icon (🎵): Share music links.
• Video share icon (▶️): Share video links.
• Bitmoji icon (🙂): Enter emojis.
• GIF icon: Attach GIFs.
• Sticker icons (various): Enter stickers.
• Keyboard size icon (↔️): Change the keyboard size.
• Text editing panel icon (< >): Open the text editing panel.
Note: Some features may not be available depending on the carrier or model.
How do I copy and paste text?
1. Touch and hold over text.
2. Drag the sliders (💧 or 💧) to select the desired text, or tap Select all to select all text.
3. Tap Copy or Cut. The selected text is copied to the clipboard.
4. Touch and hold where the text is to be inserted and tap Paste.
To paste text that you have previously copied, tap Clipboard and select the text.
How do I install apps from the Galaxy Store?
Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.
Open the Galaxy Store app. Browse apps by category or tap Q to search for a keyword.
• This app may not be available depending on the carrier or model.
• To change the auto update settings, tap Menu → Settings icon (⚙️) → Auto update apps, and then select an option.
How do I install apps from the Play Store?
Purchase and download apps.
Open the Play Store app. Browse apps by category or search for apps by keyword.
To change the auto update settings, tap your account icon, tap Settings → Network preferences → Auto-update apps, and then select an option.
How do I uninstall or disable apps?
Touch and hold an app and select an option.
• Uninstall: Uninstall downloaded apps.
• Disable: Disable selected default apps that cannot be uninstalled from the device.
Note: Some apps may not support this feature.
How do I enable disabled apps?
Open Settings, tap Apps → Filter icon (↓≡) → Disabled → OK, select an app, and then tap Enable.
How do I manage app permissions?
For some apps to operate properly, they may need permission to access or use information on your device.
To access your app permission settings, open Settings and tap Apps. Select an app and tap Permissions. You can check the app’s permissions list and change its permissions.
To check or change app permission settings by permission category, open Settings and tap Apps → More options (⋮) → Permission manager. Select an item and select an app.
Note: If you do not grant permissions to apps, the basic features of the apps may not function properly.
How do I make a voice or video call using the Phone app?
1. Open the Phone app and tap Keypad.
2. Enter a phone number.
3. Tap the green phone icon (📞) to make a voice call, or tap the video icon (📹) to make a video call.
From the keypad screen, you can also:
• Add the number to contacts (+ icon).
• Search for a contact (🔍 icon).
• Access more options (⋮ icon).
How do I make calls from call logs or the contacts list?
Open the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call.
If this feature is turned off, tap : → Settings → Other call settings, and then tap the Swipe to call or text switch to turn it on.
How do I use speed dial?
To set a number to speed dial, open the Phone app, tap Keypad → : → Speed dial numbers, select a speed dial number, and then add a phone number.
To make a call, touch and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then touch and hold the last digit. For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then touch and hold 3.
How do I make an international call?
1. Open the Phone app and tap Keypad.
2. Touch and hold 0 until the + sign appears.
3. Enter the country code, area code, and phone number, and then tap the green phone icon (📞).
How do I answer an incoming call?
When a call comes in, drag the green answer icon (📞) outside the large circle.
How do I reject an incoming call?
When a call comes in, drag the red reject icon (📞 end) outside the large circle.
To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.
To create various rejection messages, open the Phone app, tap : → Settings → Quick decline messages, enter a message, and then tap +.
How do I block phone numbers?
Block calls from specific numbers added to your block list.
Open the Phone app, tap : → Settings → Block numbers, and then select contacts or phone numbers to save in the blocked numbers list.
When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the Block calls from unknown numbers switch to turn the feature on.
What options are available during a call?
• Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.
• Hold call: Hold a call.
• Video call: Switch to a video call.
• Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
• Speaker: Turn speakerphone off or on. When using the speakerphone, keep the device away from your ears.
• Mute: Turn off the microphone so that the other party cannot hear you.
• Keypad / Hide: Open or close the keypad.
• End call icon (red phone): End the current call.
• Voice call icon (phone): During a video call, switch to a voice call.
• Auto framing icon (person in frame): Set the device to change the angle and zoom automatically by recognising and tracking people during a video call.
• Lock icon (🔒): During a video call, lock the screen.
• Effects: During a video call, apply various effects.
• Screen ratio icon (*): During a video call, change the screen ratio.
• Camera icon (camera with slash): During a video call, turn off the camera so that the other party cannot see you.
• Switch camera icon (🔄): During a video call, switch between the front and rear cameras.
Note: Some features may not be available depending on the carrier or model.
How do I create a new contact?
1. Open the Contacts app and tap +.
2. Select a storage location.
3. Enter contact information and tap Save.
How do I import contacts from other storages?
Add contacts by importing them from other storages to your device.
1. Open the Contacts app and tap Menu (≡) → Manage contacts → Import contacts.
2. Follow the on-screen instructions to import contacts.
How do I sync contacts with my web accounts (e.g., Samsung account)?
Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.
1. Open Settings, tap Accounts and backup → Manage accounts and select the account to sync with.
2. Tap Sync account and tap the Contacts switch to turn it on.
How do I search for contacts?
Open the Contacts app. Tap Search (Q) at the top of the contacts list and enter search criteria.
Tap the contact. Then take one of the following actions:
• Voice call icon (📞): Make a voice call.
• Message icon (💬): Compose a message.
• Video call icon (📹): Make a video call.
• Email icon (📧): Compose an email.
How do I delete contacts?
To delete multiple contacts:
1. Open the Contacts app and tap : → Edit.
2. Select contacts and tap Delete.
To delete contacts one by one, tap a contact from the contacts list and tap More → Delete.
How do I share contacts?
You can share contacts with others by using various sharing options.
1. Open the Contacts app and tap : → Edit.
2. Select contacts and tap Share.
3. Select a sharing method.
How do I create contact groups?
You can add groups, such as family or friends, and manage contacts by group.
1. Open the Contacts app and tap Menu (≡) → Groups → Create group.
2. Follow the on-screen instructions to create a group.
How do I merge duplicate contacts?
If your contacts list includes duplicate contacts, merge them into one to streamline your contacts list.
1. Open the Contacts app and tap Menu (≡) → Manage contacts → Merge contacts.
2. Tick contacts and tap Merge.
How do I send a message?
1. Open the Messages app and tap the compose icon (💬).
2. Add recipients and enter a message.
To record and send a voice message, touch and hold the microphone icon (🎤), and say your message. The recording icon appears only while the message input field is empty.
3. Tap the send icon (>) to send the message.
Note: You may incur additional charges for sending or receiving messages when you are roaming.
How do I check my messages?
1. Open the Messages app and tap Conversations.
2. On the messages list, select a contact or a phone number.
• To reply to the message, tap the message input field, enter a message, and then tap the send icon (>).
• To adjust the font size, spread two fingers apart or pinch on the screen.
How can I sort messages by category?
You can sort messages by category.
Open the Messages app and tap Conversations → Add category (+).
If the category option does not appear, tap : → Settings and tap the Conversation categories switch to turn it on.
How do I delete messages?
Touch and hold a message to delete, then tap Delete.
How do I change message settings?
Open the Messages app, tap : → Settings. You can block unwanted messages, change notification settings, and more.
What is the proper etiquette when using the camera?
• Do not take pictures or record videos of other people without their permission.
• Do not take pictures or record videos where legally prohibited.
• Do not take pictures or record videos in places where you may violate other people’s privacy.
How do I take pictures with the Camera app?
1. Open the Camera app. You can also open the app by pressing the Side key twice or dragging the camera icon (📷) to the left on the locked screen.
• Some camera features are not available when you open the Camera app from the locked screen or when the screen is turned off while the screen lock method is set.
• The camera automatically shuts off when unused.
• Some methods may not be available depending on the carrier or model.
2. Tap the image on the preview screen where the camera should focus. To adjust the brightness of pictures, drag the adjustment bar that appears above or below the circular frame.
3. Tap the shutter button (⚪) to take a picture.
To change the shooting mode, drag the shooting modes list (e.g., PHOTO, VIDEO, MORE) to the left or right, or swipe to the left or right on the preview screen.
What are some important notes when using the camera?
• The preview screen may vary depending on the shooting mode and which camera is being used.
• The focus may not be clear if the subject is close. Take pictures or videos from a good distance.
• If pictures you take appear blurry, clean the camera lens and try again.
• Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
• Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-angle pictures or videos and does not indicate device performance problems.
• The maximum capacity for recording a video may vary depending on the resolution.
• The camera may fog up or form condensation if the device is exposed to sudden changes in air temperature, because of the difference in temperature outside and inside the camera cover. Try to avoid such conditions when planning to use the camera. If fogging does occur, allow the camera to dry naturally at room temperature before taking pictures or recording videos, otherwise results may look blurry.
How do I use the zoom features in the camera?
Select 0.5x/1x/2x or drag the zoom level indicator (e.g., .5 1 2) to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out.
• 0.5x: You can take wide-angle pictures and record wide-angle videos of landscapes with the Ultra wide camera.
• 1x: Take pictures and record video with normal proportions using the wide-angle camera.
• 2x: Take pictures and record videos with enlarged subjects using the telephoto camera.
Note: Zoom features are available only when using the rear camera.
How can I lock the focus (AF) and exposure (AE)?
You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.
Touch and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a picture.
Note: This feature may not be available depending on the shooting mode.
How can I use the camera shutter button for different actions?
• Touch and hold the camera button to record a video.
• To take burst shots, swipe the camera button to the edge of the screen and hold it.
• If you add another camera button (Floating Shutter button), you can move it anywhere on the screen and take pictures more conveniently. On the preview screen, tap Settings icon (⚙️) → Shooting methods and tap the Floating Shutter button switch to turn it on.
What are the common options available on the camera preview screen?
On the preview screen, use the following options (availability may vary by mode):
• Flash icon (⚡): Turn the flash on or off.
• Timer icon (🕒): Select the length of the delay before the camera automatically takes a picture.
• Aspect ratio icon (e.g., 3:4): Select an aspect ratio and resolution for pictures.
• Motion photo icon (🖼️): Turn the motion photo feature on or off. If you turn it on, a video clip will also be taken from a few seconds before tapping the camera button.
• Super steady icon (👋): Turn the super steady feature on or off (for smoother videos).
• Hyperlapse time icon (C♾️): Change the recording time for hyperlapse videos.
• Hyperlapse frame rate icon (C▶️): Select a frame rate for hyperlapse videos.
• Video aspect ratio icon (e.g., 9:16): Select an aspect ratio for videos.
• Video resolution icon (e.g., FHD 30): Select a resolution for videos.
• Filter/Beauty icon (✨): Apply a filter effect or beauty effects.
How do I select a metering method?
Tap the metering icon (looks like a circle with a dot or plus inside) in the camera options.
• Centre-weighted metering: Uses the light in the centre portion of the shot to calculate the exposure.
• Matrix metering (+): Averages the entire scene.
• Spot metering (o): Uses the light in a concentrated centre area of the shot to calculate the exposure.
How can I adjust the colour tone in the camera?
Tap the icon that looks like a magic wand (☑) in the camera options to adjust the colour tone.
How do I use the focus and blur feature in FOOD mode?
In FOOD mode, tap the radial blur icon (◇). This allows you to focus on a subject inside the frame and blur the image outside the frame.
How do I adjust the colour temperature in FOOD mode?
In FOOD mode, tap the thermometer icon (🌡️) and drag the adjustment bar to adjust the colour temperature.
How do I customise options for Single Take shots?
Tap the icon with circles and lines (looks like adjustment sliders) in the Single Take mode options to customise the shooting options.
How do I take a picture in Photo mode?
The camera adjusts shooting options automatically in Photo mode.
1. On the shooting modes list, tap PHOTO.
2. Tap the capture button (⚪) to take a picture.
How do I take high-resolution pictures?
1. In the shooting options (on the top bar), tap the aspect ratio icon (e.g., 3:4).
2. Select the high-resolution option (e.g., 3:4 48MP or 3:4 50MP). The specific resolution may vary depending on the model.
3. Tap the capture button (⚪) to take a picture.
How do I use Shot Suggestions?
Shot Suggestions helps you compose your picture by recognizing the position and angle of your subject.
1. On the preview screen, tap the settings icon (⚙️) and tap the Shot suggestions switch to turn it on.
2. On the shooting modes list, tap PHOTO. A guide (a circle or similar indicator) will appear on the preview screen.
3. Point the guide at the subject. The camera recognises the composition, and the recommended composition appears.
4. Move the device so the guide matches the recommended composition. When the ideal composition is achieved, the guide will change to yellow.
5. Tap the capture button (⚪) to take a picture.
How do I take selfies?
1. On the preview screen, swipe upwards or downwards, or tap the camera switch icon (🔄) to switch to the front camera.
2. Face the front camera lens.
3. To take self-portraits with a wide-angle shot of the landscape or people, tap the wide-angle icon (usually looks like multiple people).
4. Tap the capture button (⚪) to take a picture.
How do I apply filter and beauty effects?
You can select filter effects and modify facial features before taking a picture.
1. On the preview screen, tap the effects icon (looks like a magic wand ✨).
2. Select the desired filter or beauty effects.
• If you tap the ‘+’ icon within the filters section, you can download more filters from Galaxy Store.
• You can also create your own filter using an image with a colour tone you like from Gallery.
3. Take a picture.
How do I record a video?
1. On the shooting modes list, tap VIDEO.
2. Tap the record button (🔴) to start recording.
• To switch between front and rear cameras while recording, swipe upwards or downwards on the preview screen or tap the camera switch icon (🔄).
• To capture an image from the video while recording, tap the capture icon (📷).
3. Tap the stop button (■) to stop recording.
Note: The optical zoom may not work in low-light environments.
How do I stabilise videos using Super Steady?
If there is a lot of shaking when recording videos, use the Super steady feature for further video stabilisation.
1. On the shooting modes list, tap VIDEO.
2. Tap the Super Steady icon (looks like a hand with waves 🖐️) on the shooting options to turn it on.
3. Record a video as usual.
How do I use the auto framing feature in Video mode?
This feature changes the shooting angle and zoom automatically by recognising and tracking people while recording videos.
1. On the shooting modes list, tap VIDEO.
2. Tap the Auto Framing icon (looks like a frame with a person inside) on the shooting options to turn it on.
3. Record a video as usual. The device will automatically adjust the framing and zoom to track people.
How do I use Portrait mode?
Portrait mode takes pictures where the background is blurred and the subject stands out clearly.
1. On the shooting modes list, tap PORTRAIT.
2. Drag the background blur adjustment bar (Effect strength) to adjust the blur level.
3. When ‘Ready’ appears on the preview screen, tap the capture button (⚪) to take a picture.
Notes:
• Use this feature in a place that has sufficient light.
• The background blur may not be applied properly if:
– The device or the subject is moving.
– The subject is thin or transparent.
– The subject has a similar colour to the background.
– The subject or background is plain.
How do I use Fun mode?
Take pictures or record videos with various effects.
1. On the shooting modes list, tap FUN.
2. Select an effect.
3. Tap the effect button to take a picture.
4. To record a video, touch and hold the effect button.
How do I use Pro mode or Pro video mode?
Capture pictures or videos while manually adjusting shooting options like exposure and ISO.
1. On the shooting modes list, tap MORE → PRO or PRO VIDEO.
2. Select options and customise the settings:
• Reset icon: Reset the settings.
• ISO: Select camera light sensitivity. Low values for stationary/bright objects, higher values for fast-moving/poorly lit objects (may add noise).
• SPEED: Adjust shutter speed. Slow speed for brighter images (scenery, night), fast speed for fast-moving subjects.
• EV: Change exposure value. Higher exposure for low-light situations.
• FOCUS: Change focus mode or drag the bar for manual focus.
• WB: Select white balance for true-to-life colours or set colour temperature.
3. Tap the capture button (⚪) to take a picture or the record button (🔴) to record a video.
How do I separate the focus area and the exposure area in Pro modes?
1. In Pro or Pro Video mode, touch and hold the preview screen.
2. The AF/AE (Auto Focus / Auto Exposure) frame will appear.
3. Drag the frame to the area where you want to separate the focus area and the exposure area.
How do I use Single Take mode?
Take various pictures and videos in one shot. The device automatically selects the best shot and creates filtered pictures or repeated-section videos.
1. On the shooting modes list, tap MORE → SINGLE TAKE.
2. Tap the capture button (⚪) to capture the scene for a few moments.
3. When finished, tap the preview thumbnail.
4. To check other results, drag the ‘—’ icon upwards.
5. To save results individually, tap Select, tick the items you want, and then tap the download icon (↓).
You can customise the shooting options by tapping the settings icon within Single Take mode.
How do I use Night mode?
Take brighter and steadier pictures in low-light conditions without using the flash, especially effective with a tripod.
1. On the shooting modes list, tap MORE → NIGHT.
2. Tap the capture button (⚪) and hold your device steady until shooting is complete.
How do I use Food mode?
Take pictures of food with more vibrant colours and a blurred background effect.
1. On the shooting modes list, tap MORE → FOOD.
2. A frame will appear on the screen. The area outside the frame will be blurred.
3. To resize the frame, drag a corner of the frame.
4. Tap the area you want in focus or drag the frame to move it.
5. Tap the thermometer icon (🌡️) and drag the adjustment bar to adjust the colour temperature.
6. Tap the capture button (⚪) to take a picture.
How do I use Panorama mode?
Take a series of pictures and stitch them together to create a wide scene.
1. On the shooting modes list, tap MORE → PANORAMA.
2. Tap the capture button (⚪) and move the device slowly in one direction (horizontally or vertically).
3. Keep the image within the guide frame on the camera’s viewfinder. If the preview image goes out of the guide frame or you stop moving, the device will automatically stop taking pictures.
4. Tap the stop button (■) to manually stop taking pictures.
Tip: Avoid taking pictures of indistinct backgrounds, such as an empty sky or a plain wall, for better stitching results.
How do I use Macro mode?
Take pictures of subjects at close range.
1. On the shooting modes list, tap MORE → MACRO.
2. Move the camera close to the subject and tap the capture button (⚪).
How do I use Super Slow-mo mode?
Record a quickly passing moment slowly.
1. On the shooting modes list, tap MORE → SUPER SLOW-MO.
2. Tap the record button (🔴) to record a video. The device will capture the moment in super slow motion and save it.
3. On the preview screen after recording, tap the preview thumbnail.
4. To edit the super slow motion section, tap the edit icon (✂️) and drag the section editing bar (start and end brackets) to the left or right.
Note: Use this feature in a place that has sufficient light. Recording indoors with insufficient lighting may result in a dark or grainy screen. Screen flicker may occur under certain lighting conditions (e.g., fluorescent lighting).
How do I use Slow Motion mode?
Record a video for viewing in slow motion, specifying sections to be played back slowly.
1. On the shooting modes list, tap MORE → SLOW MOTION.
2. Tap the record button (🔴) to record a video.
3. When finished, tap the stop button (■).
4. Tap the preview thumbnail.
5. The fast section of the video will be set as a slow motion section by default. Up to two slow motion sections can be created.
6. To edit the slow motion section(s), tap the edit icon (✂️) and drag the section editing bar (start and end brackets) to the left or right.
How do I use Hyperlapse mode?
Record scenes, such as passing people or cars, and view them as fast-motion videos.
1. On the shooting modes list, tap MORE → HYPERLAPSE.
2. Tap the frame rate icon (Cx) and select a frame rate option.
• If you set the frame rate to Auto (CA), the device will automatically adjust the frame rate according to the changing rate of the scene.
• (Galaxy A54 5G) If you want to record star trails, set the frame rate to 300x (C300x) and tap the moon/star icon (🌙⭐).
3. Tap the record button (🔴) to start recording.
4. Tap the stop button (■) to finish recording.
What are the Intelligent Features in camera settings?
Access these settings by tapping the gear icon (⚙️) on the camera preview screen.
• Scene optimiser: Automatically adjusts colour settings and applies optimised effects based on the subject or scene.
• Shot suggestions: Suggests ideal composition by recognising the position and angle of your subject.
• Scan QR codes: Allows the device to scan QR codes directly from the camera preview screen.
What Picture settings are available in the camera?
Access these settings by tapping the gear icon (⚙️) on the camera preview screen.
• Swipe Shutter button to: Select an action (e.g., take burst shot, create GIF) to perform when you swipe the camera button to the edge of the screen and hold it.
• Watermark: Add a custom watermark to the bottom left corner of your pictures.
• High efficiency pictures: Take pictures in the High Efficiency Image Format (HEIF) to save storage space.
What Selfie settings are available in the camera?
Access these settings by tapping the gear icon (⚙️) on the camera preview screen.
• Save selfies as previewed: Saves pictures taken with the front camera as they appear on the preview screen, without flipping them horizontally.
What Video settings are available in the camera?
Access these settings by tapping the gear icon (⚙️) on the camera preview screen.
• High efficiency videos: Record videos in the High Efficiency Video Codec (HEVC) format. HEVC videos are compressed to save storage space.
– Note: You might not be able to play HEVC videos on other devices or share them online. HEVC recording is not available in some shooting modes.
• Auto FPS: Automatically optimises the frame rate to record brighter videos in low-light conditions.
• Video stabilisation: Turn on anti-shake to reduce or eliminate blurry images resulting from camera shake while recording a video.
What General camera settings are available?
Access these settings by tapping the gear icon (⚙️) on the camera preview screen.
• Auto HDR: Take pictures with rich colours and reproduce details even in bright and dark areas.
• Grid lines: Display viewfinder guides to help with composition.
• Location tags: Attach a GPS location tag to the picture.
– Note: GPS signal strength may decrease in obstructed locations. Your location may appear on pictures uploaded online; turn off this setting to avoid this.
• Shooting methods: Select additional shooting methods (e.g., voice control, floating shutter button).
• Settings to keep: Keep the last used settings (e.g., shooting mode, camera filters) when you reopen the camera.
• Storage location: Select storage location (internal or SD card, if inserted).
• Vibration feedback: Set the device to vibrate in certain situations (e.g., when tapping the camera button).
• Show Snapchat Lenses in Fun mode: Enable using unique Snapchat Lenses for pictures/videos in Fun mode.
What Privacy settings are available in the camera?
Access these settings by tapping the gear icon (⚙️) on the camera preview screen, then scroll down to Privacy.
• Privacy Notice: Access the Privacy Notice.
• Permissions: Access the permissions required to use the Camera app.
• Reset settings: Reset the camera settings to their defaults.
• About Camera: Check the Camera app version and legal information.
• Contact us: Ask questions or check out the frequently asked questions.
Note: Some features may not be available depending on the model.
How do I use the Gallery app?
Open the Gallery app to access images and videos stored on your device. You can manage items by album or create stories.
Key features on the main screen:
• More options (⋮): Access additional options.
• Search (🔍): Search for images and videos.
• Sync (☁️): Sync images and videos with cloud storage (e.g., OneDrive).
• Tabs (Pictures, Albums, Stories): Navigate between different views.
How do I view images in the Gallery?
1. Open the Gallery app and select an image.
2. Swipe left or right on the screen to view other files.
Available options while viewing an image:
• Smart View icon: View the content on a large screen.
• Bixby Vision icon: Use Bixby Vision features on the image.
• Heart icon (♡): Add the image to favourites.
• Edit icon (✎): Modify the image.
• More options (⋮): Access additional options.
• Delete icon (🗑️): Delete the image.
• Share icon (<): Share the image with others.
How do I crop enlarged images in the Gallery?
1. Open the Gallery app and select an image.
2. Pinch-to-zoom or spread two fingers apart on the area you want to save.
3. Tap the crop/save icon (usually looks like brackets [ ] or says Save) that appears.
4. The cropped area will be saved as a new file.
How do I view videos in the Gallery?
1. Open the Gallery app and select a video to play.
2. Swipe left or right on the screen to view other files.
3. To use more options during playback, tap the options icon (⋮) → Open in Video player.
Video Player Options:
• Smart View icon: View on a large screen.
• GIF button: Create a GIF from the video.
• Capture icon: Capture the current screen.
• Lock icon (🔒): Lock the playback screen.
• CC button: Configure caption settings.
• More options (⋮): Access additional video options.
• Pop-up player icon: Switch to the pop-up video player.
• Screen ratio icon: Change the screen ratio.
• Rotate icon: Rotate the screen.
• Playback bar: Drag to rewind or fast-forward.
• Skip next/previous buttons: Skip to the next/previous video (touch and hold to fast-forward/rewind).
• Pause/Resume button (II / ►): Pause or resume playback.
• Brightness/Volume: Drag up or down on the left/right side of the screen to adjust.
• Rewind/Fast-forward: Swipe left or right on the playback screen.
How do I create albums in the Gallery?
1. Open the Gallery app and tap the Albums tab.
2. Tap the add icon (+) → Album.
3. Enter an album name and create it.
4. Select the images or videos you want to copy or move into the new album.
How do Gallery Stories work?
When you capture or save images and videos, the device reads their date and location tags, sorts them, and automatically creates stories.
1. Open the Gallery app and tap the Stories tab.
2. Select a story to view it.
3. Tap the options icon (⋮) within a story to manage content or change the title.
4. To create stories manually, tap the options icon (⋮) on the Stories list → Create story.
How do I sync Gallery images and videos with the cloud?
1. Open the Gallery app and tap the cloud icon (☁️) or the menu icon (≡) → Settings → Sync with OneDrive (or similar cloud option).
2. Follow the on-screen instructions to complete the sync setup. The Gallery app and the cloud will be synced.
3. Pictures and videos you take will also be saved in the cloud, accessible from Gallery and other devices.
Note: When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
How do I delete images or videos from the Gallery?
1. Open the Gallery app.
2. Touch and hold an image, video, or story to select it (you can select multiple items).
3. Tap Delete.
How do I use the Gallery’s Recycle Bin feature?
Deleted images and videos can be kept in the recycle bin for a certain period before permanent deletion.
To enable:
1. Open the Gallery app.
2. Tap the menu icon (≡) → Settings.
3. Tap the Recycle bin switch to turn it on.
To access:
1. Open the Gallery app.
2. Tap the menu icon (≡) → Recycle bin.
From here you can restore or permanently delete items.
How do I launch AR Zone?
Use one of the following methods:
• Open the AR Zone app directly.
• Open the Camera app, tap MORE → AR ZONE.
Note: Some features may not be available depending on the carrier or model.
How do I create an AR Emoji?
1. Open the AR Zone app and tap AR Emoji Studio.
2. You can either:
• Pick a pre-made emoji: Swipe left or right, select an emoji, and then tap the next arrow (→).
• Make your own emoji: Tap ‘Create with camera’ to take a selfie or ‘Create from image’ to select an existing photo.
3. Follow the on-screen instructions to customise and create your emoji.
How do I select an AR Emoji to use?
1. Open the AR Zone app.
2. Tap AR Emoji Studio.
3. Tap the My Emojis icon (usually looks like multiple faces or a grid).
4. Select the emoji you want to use.
How do I delete AR Emojis?
1. Open the AR Zone app.
2. Tap AR Emoji Studio.
3. Tap the My Emojis icon (usually looks like multiple faces or a grid).
4. Tap the More options icon (⋮) or an edit button.
5. Tick the emojis you want to delete.
6. Tap Delete.
How do I create an AR emoji short video for wallpaper or call background?
1. Open the AR Zone app and tap AR Emoji Studio.
2. Select the AR emoji you want to use.
3. Select Create video, Call screen, or Lock screen from the options below the emoji.
4. Select a template you want.
5. To change the background image, tap the background icon (🏞️) → select a new background → Done.
6. Tap Save to save the video. You can find saved videos in Gallery.
7. To use the video directly (e.g., set as call background), select an option at the bottom of the screen after creating it.
How do I create a contact profile picture with an AR Emoji?
Use an AR emoji as your profile picture for your Samsung account and in the Contacts app.
1. Open the AR Zone app and tap AR Emoji Studio.
2. Select the AR emoji you want to use.
3. Tap Profile.
4. Select an existing pose or tap the camera button (⚪) to capture your own expression.
5. Tap Done → Save.
How do I use the AR Emoji Camera?
Create fun pictures or videos with emojis using various shooting modes.
1. Open the AR Zone app and tap AR Emoji Camera.
2. Select the emoji and the mode you want to use (available modes depend on the emoji):
• SCENE: The emoji mimics your expressions. You can change the background image.
• MASK: The emoji’s face appears over your face like a mask.
3. Tap the emoji icon to take a picture, or touch and hold the icon to record a video.
4. Captured pictures and videos can be found in Gallery.
How do I create my own AR Emoji stickers?
When you create AR emojis, stickers are automatically generated. You can also create custom ones.
1. Open the AR Zone app and tap AR Emoji Stickers.
2. Tap the add icon (+) at the top of the stickers list.
3. Edit the sticker’s expression, action, text, or background as desired.
4. Tap Save.
5. Your custom stickers will appear at the top of the stickers list.
How do I delete AR Emoji stickers?
1. Open the AR Zone app and tap AR Emoji Stickers.
2. Tap the More options icon (⋮) → Edit.
3. Select the emoji stickers you want to delete.
4. Tap Delete.
How do I use AR Emoji stickers in chats (e.g., Messages)?
1. While composing a message in the Messages app (or other compatible apps), tap the emoji/sticker icon (😊) on the Samsung keyboard.
2. Tap the AR Emoji icon (usually looks like your emoji’s face).
3. Select one of your AR emoji stickers.
4. The emoji sticker will be inserted into your message.
How do I use AR Doodle?
Record fun videos with virtual handwriting or drawings on faces or anywhere else.
1. Open the AR Zone app and tap AR Doodle.
2. When the camera recognises a face or space, a recognition area will appear.
3. Write or draw in the recognition area using the Pen tool. You can change pen style and colour. Use the Eraser tool to remove doodles.
• Doodles on faces will follow the face as it moves.
• Doodles in space will remain fixed even if the camera moves.
• If using the rear camera, you can draw outside the recognition area.
• Tap the ‘Face’ or ‘Everywhere’ icon (person/cube) and begin doodling to record yourself drawing.
• Use the icons for Text, GIF, Sound effect on/off, Redo, Undo, and Delete doodle.
4. Tap the record button (🔴) to record a video.
5. Tap the stop button (■) to stop recording.
6. Check and share the video in Gallery.
Note: Available features on the preview screen may vary depending on which camera (front/rear) is being used.
How do I start Bixby?
1. Press and hold the Side key.
2. The Bixby intro page will appear if it’s your first time.
3. Select the language to use with Bixby.
4. Sign in to your Samsung account.
5. Complete the setup by following the on-screen instructions.
6. The Bixby screen will appear.
Note: Bixby is only available in some languages and regions.
How do I use Bixby?
• Voice Command (Press & Hold): Press and hold the Side key, then say what you want Bixby to do (e.g., “How’s the weather today?”). Release the key when finished speaking.
• Voice Command (Wake-up Phrase): If set up, say the wake-up phrase (e.g., “Hi, Bixby”) and then say what you want.
• Conversation: If Bixby asks you a question, you can continue the conversation without pressing the Side key or tapping the Bixby icon (🗣️).
• Typing: Open the Bixby app, tap the keyboard icon (⌨️), and type your request.
How do I wake up Bixby using my voice?
Register your voice so Bixby responds when you say “Hi, Bixby” or “Bixby”.
1. Open the Bixby app and tap the menu icon (⚙️ or similar) → Settings → Voice wake-up.
2. Tap the switch to turn it on.
3. Select a wake-up phrase (“Hi, Bixby” or “Bixby”) under Wake-up phrase.
4. Tap the Respond to my voice switch to turn it on.
5. Follow the on-screen instructions to register your voice.
6. Now you can say the wake-up phrase to start a conversation with Bixby.
How do I communicate with Bixby by typing text?
If voice recognition is difficult due to noise or the situation, you can type your requests.
1. Open the Bixby app.
2. Tap the keyboard icon (⌨️).
3. Type what you want.
Bixby will also answer you through text instead of voice feedback.
How do I launch Bixby Vision?
Use one of these methods:
• In the Camera app: Tap MORE on the shooting modes list → BIXBY VISION.
• In the Gallery app: Select an image and tap the Bixby Vision icon (👁️).
• In the Samsung Internet app: Touch and hold an image and tap Search with Bixby Vision.
• App Icon: If you added the Bixby Vision app icon to the Apps screen, open the Bixby Vision app.
How do I use Bixby Vision features?
1. Launch Bixby Vision using one of the available methods.
2. Point the camera at an object or text, or select an image.
3. Select a feature you want to use:
• TRANSLATE: Recognise text from documents or images and translate it.
• TEXT: Recognise text from documents or images and extract it.
• DISCOVER: Search for images similar to the recognised object online and find related information.
Note: Available features and search results may vary depending on the region, carrier, image size, format, or resolution. Samsung is not responsible for product information provided by Bixby Vision.
How do I use Split Screen View?
Run two apps simultaneously.
Method 1: Using Recents Button
1. Tap the Recents button (III) to open the list of recently used apps.
2. Swipe left or right to find the first app you want to use.
3. Tap the app’s icon above its preview window.
4. Tap Open in split screen view.
5. On the remaining part of the screen (apps list), select the second app to open.
Method 2: Dragging from Recents
1. Tap the Recents button (III).
2. Drag an app preview to the area where ‘Drop here to open’ appears at the top or bottom of the screen.
3. Select the second app from the list.
Note: Some apps may not support this feature.
How do I open apps in Split Screen View from the Edge panel?
1. While using an app, drag the Edge panel handle towards the centre of the screen.
2. Touch and hold an app icon from the Edge panel.
3. Drag the app to the left (or top/bottom depending on orientation) and drop it where ‘Drop here to open’ appears.
4. The selected app will open in split screen view alongside your current app (if compatible).
Tip: You can set apps to open in split screen view with a single tap from the Edge panel. Tap the Edge panel settings → Edit → More options (⋮) → Tap → Open in split screen view.
How do I create and use App Pairs for Split Screen View?
Add frequently used apps as an app pair to open them together in split screen view with a single tap.
1. Open two apps in split screen view.
2. Tap the circles (or line) between the app windows.
3. Tap the App Pair icon (looks like a star or two squares with a plus).
4. Select a location to add the app pair (e.g., Home screen, Edge panel).
5. The current app pair will be saved. Tap the saved icon later to launch both apps in split screen view.
How do I adjust the window size in Split Screen View?
1. Tap and drag the circles (or line) between the app windows up/down or left/right.
2. Release to set the desired size for each window.
Note: Dragging the divider to the very edge of the screen will maximise one window and close the other.
How do I use Pop-up View?
Run apps in resizable windows that float over other apps.
Method 1: Using Recents Button
1. Tap the Recents button (III).
2. Swipe to find the app you want to open in pop-up view.
3. Tap the app’s icon above its preview window.
4. Tap Open in pop-up view.
Method 2: Dragging from Recents
1. Tap the Recents button (III).
2. Drag an app preview to the area where ‘Drop here for pop-up view’ appears in the center of the screen.
Minimising Pop-up Windows:
• If you tap the Home button while using a pop-up window, the window will be minimised and displayed as a floating app icon. Tap the icon to reopen the pop-up window.
Note: Some apps may not support this feature.
How do I open apps in Pop-up View from the Edge panel?
1. Drag the Edge panel handle towards the centre of the screen.
2. Touch and hold an app icon from the Edge panel.
3. Drag the app towards the centre of the screen and drop it where ‘Drop here for pop-up view’ appears.
4. The selected app will open in a pop-up window.
How do I move Pop-up Windows?
1. Tap the toolbar (the bar at the top) of the pop-up window.
2. Drag the window to a new location on the screen.
3. Release to place it.
How do I use the Samsung Internet browser?
1. Open the Samsung Internet app.
2. Enter a web address (URL) or a keyword in the address bar at the top.
3. Tap Go on the keyboard.
Browser Features:
• Toolbars: Swipe downwards slightly on the screen to reveal toolbars (if hidden).
• Switch Tabs: Tap the tabs icon (□) or swipe left/right on the address field.
• Bookmark: Tap the star icon (☆) to bookmark the current page.
• Refresh: Tap the refresh icon (⟳) to reload the current page.
• Homepage: Tap the home icon (⌂) to go to your homepage.
• Bookmarks: Access your saved bookmarks.
• Tabs / Secret Mode: Tap the tabs icon (□) to manage tabs or switch to Secret mode.
• Move between pages: Tap the back (<) or forward (>) arrows.
• More options (≡): Access settings and other features.
How do I use Secret Mode in Samsung Internet?
Prevent others from accessing your search history, browsing history, bookmarks, and saved pages.
1. Open Samsung Internet.
2. Tap the tabs icon (□).
3. Tap Turn on Secret mode.
4. (Optional) To set a password for Secret mode: Tap the Lock Secret mode switch to turn it on, tap Start, and set a password.
5. The browser toolbars will change colour to indicate Secret mode is active.
6. To turn off Secret mode, tap the tabs icon (□) → Turn off Secret mode.
Note: In Secret mode, you cannot use some features, such as screen capture.
How do I use tickets in Samsung Wallet?
Add boarding passes and tickets for movies, sports, and more, to access and use them in one place.
1. Open the Samsung Wallet app.
2. Navigate to the tickets or passes section.
3. Follow the app’s instructions to add a ticket or boarding pass (this may involve scanning a barcode, importing a file, or linking an account).
4. Access your saved tickets within the app when needed.
Note: This app and specific features may not be available depending on the region.
How do I set up Samsung Pay?
Follow these steps when running the app for the first time or after a data reset.
1. Open the Samsung Pay app (or access it via the Samsung Wallet app if Samsung Pay is not pre-installed).
2. Sign in to your Samsung account.
3. Read and agree to the terms and conditions.
4. Register your fingerprint and/or a PIN to use when making payments. This PIN verifies actions like making payments and unlocking the app.
Note: Procedures may vary depending on carrier or model. A Wi-Fi or mobile network connection may be required depending on the region.
How do I register cards with Samsung Pay?
1. Open the Samsung Pay app (or access via Samsung Wallet).
2. Follow the on-screen instructions to add a credit or debit card. This typically involves entering card details manually or scanning the card with the camera.
3. Complete any verification steps required by your bank.
How do I make payments using Samsung Pay?
1. Drag a card image from the bottom of the screen upwards (from the lock screen or home screen) OR open the Samsung Pay app.
2. If you opened the app, swipe left or right on the cards list to select the card you want to use.
3. Scan your fingerprint or enter the payment PIN you set.
4. Touch the back of your device to the card reader (NFC or MST terminal).
5. When the card reader recognises the card information, the payment will be processed.
Notes:
• Payments may not be processed depending on your network connection.
• The verification method for payments may vary depending on the card reader.
How do I cancel a Samsung Pay payment?
You can typically cancel payments by visiting the place (merchant) where you made them and following their return/cancellation process.
Within the Samsung Pay app, you can view transaction history:
1. On the cards list, swipe left or right to select the card used for the payment.
2. Follow any on-screen instructions if available for cancellation details (though cancellation itself usually happens at the merchant).
How do I use Samsung Health?
1. Open the Samsung Health app. Follow on-screen setup instructions if it’s your first time.
2. The main screen (Home tab) displays ‘Home cards’ for tracking daily activity (steps, exercise, food, sleep, etc.).
3. To edit the items on the home screen, tap the More options icon (⋮) → Manage items.
4. Use the bottom tabs:
• Home: View daily summaries and home cards.
• Together: Compare step counts with friends or compete in challenges.
• Fitness: Access exercise programs and videos.
• My page: Manage your profile, check detailed history, and view achievements.
Notes:
• Some features may not be available depending on the region.
• Vibration from car or train travel may affect step count accuracy if using the steps card.
How do I create notes in Samsung Notes?
1. Open the Samsung Notes app.
2. Tap the create icon (usually a pen or plus sign).
3. Enter text using the keyboard or switch input methods:
• Tap the handwriting icon (✍️) to write or draw.
• Tap the keyboard icon (⌨️) to type.
4. Enter a title for your note.
5. Use the toolbar to insert files (📎), format text, etc.
6. When finished, tap the Back button (<) to automatically save the note.
7. To save in a different format (e.g., PDF, Word file), tap the More options icon (⋮) → Save as file.
How do I delete notes in Samsung Notes?
1. Open the Samsung Notes app.
2. Touch and hold a note in the list to select it.
3. Tap Delete.
How do I use Parental Controls in Samsung Kids?
Configure settings and check usage history for Samsung Kids.
1. On the Samsung Kids screen (after launching the app).
2. Tap the More options icon (⋮).
3. Tap Parental controls.
4. Enter your unlock code (your preset screen lock method or the PIN created for Samsung Kids).
5. Adjust settings like allowed apps, usage time limits, etc.
How do I close Samsung Kids?
1. While in Samsung Kids, tap the Back button or tap the More options icon (⋮).
2. Select Close Samsung Kids.
3. Enter your unlock code (your preset screen lock method or the PIN created for Samsung Kids).
How do I connect my phone to a wearable device using Galaxy Wearable?
Use the Galaxy Wearable app to manage settings and apps on your connected wearable devices (like Galaxy Watch or Buds).
1. Open the Galaxy Wearable app on your phone.
2. Tap Start.
3. The app will scan for nearby wearable devices.
4. Select your wearable device from the list.
5. Follow the on-screen instructions on both your phone and wearable device to complete the pairing and setup process.
Refer to the wearable device’s user manual for more detailed information specific to that device.
How do I create events in the Calendar app?
1. Open the Calendar app.
2. Tap the add icon (+) or double tap a date.
3. If the date already has saved events or tasks, tap the date and then tap the add icon (+).
4. Enter event details (title, date, time, location, etc.).
5. Tap Save.
How do I sync Calendar events with my accounts?
Syncing an existing account:
1. Open phone Settings.
2. Tap Accounts and backup → Manage accounts.
3. Select the account you want to sync with (e.g., Google, Samsung account).
4. Tap Sync account.
5. Ensure the Calendar switch is turned on.
Adding a new account to sync:
1. Open the Calendar app.
2. Tap the menu icon (≡) → Settings icon (⚙️) → Manage calendars.
3. Tap Add account (+).
4. Select the account type, sign in, and follow the prompts.
5. Once added, a blue circle will be displayed next to the account name in Manage calendars, indicating it’s synced.
How do I start using the Reminder app?
1. Open the Calendar app.
2. Tap the menu icon (≡).
3. Tap Reminder.
4. The Reminder screen will appear, and the Reminder app icon (usually a checkmark in a circle) will be added to the Apps screen for direct access later.
How do I create reminders?
1. Open the Reminder app.
2. Tap the add icon (+).
3. Enter the details for the reminder (to-do item, date, time, location conditions, etc.).
4. Tap Save.
Note: For accurate notifications (especially location-based), connect to Wi-Fi or mobile network and ensure GPS is turned on (location reminders may depend on model).
How do I complete reminders?
1. Open the Reminder app.
2. On the reminders list, tap the circle (○) next to the reminder you want to complete.
OR
3. Tap on a reminder to open its details.
4. Tap Complete.
How do I restore completed reminders?
1. Open the Reminder app.
2. Tap the menu icon (≡) → Completed.
3. Select a category (if applicable) and tap the edit icon (✎) or options icon.
4. Select the reminder(s) you want to restore.
5. Tap Restore.
6. The reminder will be added back to the active reminders list.
How do I delete reminders?
To delete a single reminder:
1. Open the Reminder app.
2. Select a reminder to open its details.
3. Tap Delete.
To delete multiple reminders:
1. Open the Reminder app.
2. Touch and hold a reminder to enter selection mode.
3. Tick the reminders you want to delete.
4. Tap Delete.
How do I record voice memos with Voice Recorder?
1. Open the Voice Recorder app.
2. Tap the record button (🔴) to start recording. Speak into the microphone.
• Tap the pause button (II) to pause recording.
• While recording, tap BOOKMARK to insert a bookmark at that point.
3. Tap the stop button (■) to finish recording.
4. Enter a file name for the recording.
5. Tap Save.
How do I change the recording mode in Voice Recorder (Galaxy A54 5G)?
Select a mode from the top of the voice recorder screen:
• Standard: This is the normal recording mode.
• Speech-to-text: The device records your voice and simultaneously converts it to on-screen text.
– For best results, keep the device near your mouth and speak loudly and clearly in a quiet place.
– If the voice memo system language does not match the language you are speaking, recognition may fail. Tap the displayed language before recording to set the correct language if needed.
How do I check and manage files using My Files?
1. Open the My Files app.
2. Browse through categories (Images, Videos, Audio, Documents, etc.) or storage locations (Internal storage, SD card).
3. To check for unnecessary data and free up storage, tap Analyse storage.
4. To search for specific files or folders, tap the search icon (🔍).
What features are available in the Calculator app?
Perform basic arithmetic or scientific calculations.
1. Open the Calculator app.
Features:
• History (🕒): Tap to check the calculation history. Tap Clear history to clear it. Tap the icon again to close the panel.
• Unit conversion (📏): Tap to use the unit conversion tool. Convert values like area, length, temperature, etc.
• Scientific calculator (√π or similar): Tap to display the scientific calculator functions.
How do I remove a game from Game Launcher?
1. Open the Game Launcher app.
2. Tap My games.
3. Touch and hold the game you want to remove.
4. Tap Remove.
How do I change the game performance mode in Game Launcher?
1. Open the Game Launcher app.
2. Tap More (⋮ or similar) → Game Booster → Game optimisation.
3. Select the desired mode:
• Performance: Focuses on high performance, potentially increasing heat and battery consumption.
• Standard: Balances performance and battery usage time.
• Battery saver: Saves battery power while playing games.
Note: Battery power efficiency may vary by game. Game performance may be limited if the device temperature rises above a certain level.
What features does Game Booster offer?
Open the Game Booster panel while playing games by tapping the Game Booster icon (🎮) on the navigation bar (if visible) or by opening the notification panel and tapping ‘Tap to open Game Booster’ if using swipe gestures.
Available features:
• Lock touch screen (🔒): Lock the touch screen during gameplay. Drag the lock icon to unlock.
• Hide navigation buttons (◉): Hide the navigation bar buttons. Tap the icon again to display them.
• Capture screenshots (🖼️): Take a screenshot of the game.
• Record game sessions (⚫️): Record your gameplay. Tap the stop icon (■) to stop recording.
• Configure settings (+): Access Game Booster settings.
• Priority mode: Block incoming calls and notifications (except alarms).
• Game optimisation: Change the performance mode (Performance, Standard, Battery saver).
• Battery: Check remaining battery usage time.
• Temperature / Memory: Check device temperature and memory status. Option to automatically adjust volume/frame rate to prevent overheating or stop background apps.
Note: Available options may vary depending on the game.
How do I open apps in pop-up windows while playing games?
1. Open the Game Booster panel while playing a game.
2. Tap the pop-up apps icon (usually looks like multiple squares or app icons).
3. Select an app from the list to open it in a pop-up window over your game.
How do I connect smart devices using the SmartThings app?
Control and manage smart appliances and Internet of Things (IoT) products.
1. Open the SmartThings app.
2. Tap the Devices tab.
3. Tap Add device (+) or the plus icon at the top right.
4. Select a device category or scan for nearby devices.
5. Select the specific device you want to connect.
6. Follow the on-screen instructions to complete the connection process.
Notes:
• Connection methods vary depending on the device.
• Connectable devices vary by region.
• Device-specific problems are not covered by Samsung warranty; contact the device manufacturer.
• For more information, tap Menu (≡) → How to use within the app.
How do I share content like images?
Example using Gallery:
1. Open the Gallery app and select an image (or other content).
2. Tap the Share icon (<).
3. Select a sharing method or app from the list (e.g., Quick Share, Messages, Email).
4. Follow the prompts for the selected sharing method.
Note: You may incur additional charges when sharing files through the mobile network.
How do I share content with nearby devices using Quick Share?
Share content via Wi-Fi Direct or Bluetooth with nearby compatible devices.
1. On your device, open the content you want to share (e.g., an image in Gallery).
2. Tap the Share icon (<).
3. Tap Quick Share.
4. On the other nearby device, open the notification panel, swipe downwards, and tap the Quick Share icon to turn it on (if it’s off). Set its visibility if needed (see next Q&A).
5. Your device will scan for nearby devices. Select the target device from the list.
6. The recipient device will receive a file transfer request. They must tap Accept.
7. The file will be transferred.
Note: This feature does not support sharing videos with TVs or SmartThings supported devices. Use Smart View for videos on TV.
How do I set who can find my phone using Quick Share?
Control who is allowed to find your phone and send content to you via Quick Share.
1. Open the notification panel, swipe downwards.
2. Tap and hold the Quick Share icon OR tap the Quick Share icon, then tap details/settings.
3. Select an option for ‘Who can share with you’:
• No one: Do not allow others to find your phone.
• Contacts only: Only allow Samsung users in your contacts to share with your phone.
• Anyone nearby: Allow any nearby devices with Quick Share enabled to find and share with your phone.
How do I share files using Quick Share Web link?
Upload large files to Samsung storage server and share them via a link.
1. Open the content you want to share (e.g., an image or large file in Gallery or My Files).
2. Tap the Share icon (<).
3. Tap Quick Share.
4. Under the ‘Share to any device’ section, select an option:
• Copy link: Uploads the file and copies the download link to your clipboard. Paste the link to share it.
• Share link using app: Uploads the file and lets you select an app (e.g., Messages, Email) to share the link directly.
• Share using QR code: Uploads the file and generates a QR code. Others can scan the QR code to download the file.
How do I share a Bluetooth speaker using Music Share?
Allow a friend to play music through your connected Bluetooth speaker using their phone.
1. Make sure your phone is connected to your Bluetooth speaker.
2. On your phone, open Settings → Connections → Bluetooth.
3. Tap the More options icon (⋮) → Advanced settings.
4. Tap the Music Share switch to turn it on.
5. (Optional) Tap Music Share to set who can share (e.g., Contacts only, Everyone).
6. On your friend’s phone, go to their Bluetooth settings and scan for devices.
7. Your speaker should appear in their list. They should select your speaker.
8. On your phone, accept the connection request that appears.
9. Your speaker is now shared. When your friend plays music, the music playing from your phone will be paused.
Note: This feature requires devices that support Music Share.
How do I listen to music together with Galaxy Buds using Music Share?
Listen to music from one phone on two pairs of Galaxy Buds simultaneously.
1. Make sure your Galaxy Buds are connected to your phone, and your friend’s Galaxy Buds are connected to their phone.
2. On your friend’s phone, enable Music Share:
a. Open Settings → Connections → Bluetooth.
b. Tap More options (⋮) → Advanced settings.
c. Tap the Music Share switch to turn it on.
3. On your phone, open the notification panel and tap Media output.
4. Under the Audio output section, tap Music Share.
5. Your phone will scan for nearby devices. Select your friend’s Galaxy Buds from the detected devices list.
6. On your friend’s phone, accept the connection request.
7. When you play music through your phone, you can listen to it together through both pairs of Buds.
Note: This feature is supported only on the Galaxy Buds series and requires devices that support Music Share.
How do I mirror my phone screen to a TV using Smart View?
View your phone’s content on a large screen (screen mirroring-enabled TV or monitor).
1. Open the notification panel by swiping downwards from the top of the screen.
2. Swipe down again to expand the quick settings panel.
3. Tap the Smart View icon (looks like a play button inside a screen).
4. Your phone will scan for available devices. Select the TV or monitor you want to connect to from the list.
5. Follow any prompts on your phone or TV to complete the connection (e.g., confirm connection request on the TV).
6. Your phone’s screen will now be mirrored on the large screen.
Note: When playing a video with Smart View, the resolution may vary depending on the TV model.
How do I connect my phone to a Windows computer using Link to Windows?
Connect your device to a Windows PC to access data like pictures and messages, and receive calls/notifications on the computer.
1. On your phone, open Settings.
2. Tap Connected devices → Link to Windows.
3. Ensure your phone and PC are on the same Wi-Fi network, or use mobile data if allowed.
4. Follow the on-screen instructions, which typically involve:
• Signing in with your Microsoft account on both the phone and the PC.
• Opening the Phone Link app on your Windows PC (install it from the Microsoft Store if needed).
• Pairing the devices, possibly by scanning a QR code shown on the PC or confirming a PIN.
• Granting necessary permissions on your phone.
Requirements:
• It is recommended to use the latest version of Windows and the Phone Link app.
• A Microsoft account is required.
• For detailed setup, visit https://aka.ms/setupltw
How do I access my phone’s data and notifications on my computer using Link to Windows?
Once your phone and PC are connected via Link to Windows:
1. Open the Phone Link app on your computer.
2. Use the navigation pane on the left side of the Phone Link app to select a category:
• Notifications: View and manage your phone’s notifications.
• Messages: Read and reply to SMS/MMS messages.
• Photos: View and manage recent photos from your phone’s Gallery.
• Calls: Make and receive phone calls (requires Bluetooth connection).
• Apps: View and launch your phone’s apps on your PC (feature availability varies).
• Your device section often shows battery status and other info.
Note: Available features and menus may vary depending on the software version or phone model.
What are some of the Google apps available?
Google provides various entertainment, social network, and business apps. A Google account may be required.
• Chrome: Browse webpages and search for information.
• Gmail: Send or receive emails via the Google Mail service.
• Maps: Find locations, search the map, get location information.
• YT Music: Enjoy music and videos from YouTube Music, access stored music.
• Google TV: Purchase or rent movies and TV programmes from Play Store.
• Drive: Store content in the cloud, access it anywhere, share with others.
• YouTube: Watch or create videos and share them.
• Photos: Search for, manage, and edit pictures and videos from various sources.
• Google: Search the internet or your device.
• Meet: Make video calls or create/join video meetings.
• Messages: Send/receive messages on your device or computer, share content.
Note: Some apps may not be available depending on the carrier or model.
How do I use NFC and contactless payments?
Read near field communication (NFC) tags containing product information, or use NFC for contactless payments and tickets after downloading required apps (like Google Pay, Samsung Pay/Wallet).
1. Go to Settings → Connections → NFC and contactless payments.
2. Tap the switch to turn NFC on.
3. To make payments:
• Ensure a default payment app (e.g., Google Pay, Samsung Wallet) is selected under ‘Contactless payments’.
• Hold the back of your phone near the NFC payment terminal.
• You may need to unlock your phone or authenticate within the payment app.
4. To read NFC tags: Hold the back of your phone near the NFC tag.
How do I use Flight Mode?
Flight mode turns off all wireless functions (mobile network, Wi-Fi, Bluetooth).
1. Open Settings → Connections.
2. Tap the Flight mode switch to turn it on.
OR
3. Open the Quick Settings panel and tap the Flight mode icon (✈️).
Note: Follow airline regulations. If allowed to use the device on a plane, always use it in flight mode. You can usually turn Wi-Fi and Bluetooth back on separately while Flight Mode is active if permitted.
How do I manage SIM cards (Dual SIM models)?
Activate SIM or USIM cards and customise settings.
1. Open Settings → Connections.
2. Tap SIM manager.
3. From here you can:
• Turn SIM cards on or off.
• Choose preferred SIM cards for calls, messages, and mobile data.
• Rename SIM cards or change their icons.
How do I configure mobile network settings?
1. Open Settings → Connections.
2. Tap Mobile networks.
3. Configure options like:
• Data roaming.
• Network mode (e.g., 5G/LTE/3G/2G).
• Access Point Names (APNs).
• Network operators (automatic or manual selection).
How do I manage Data Usage?
Track your data usage amount and customise settings.
1. Open Settings → Connections.
2. Tap Data usage.
3. View your mobile data usage cycle and amount used.
4. Tap Mobile data usage to see usage by app.
5. Set Data Limit: Tap Billing cycle and data warning → Set data limit. Enter a limit and tap Set. Mobile data will be disabled automatically when the limit is reached.
6. Data Saver: Tap Data saver and turn the switch on to prevent some apps from sending or receiving data in the background.
7. Mobile data only apps: Tap Mobile data only apps to select apps that can always use mobile data, even when connected to Wi-Fi.
How do I use Mobile Hotspot and Tethering?
Share your phone’s mobile data connection with other devices.
1. Open Settings → Connections.
2. Tap Mobile Hotspot and Tethering.
3. To share via Wi-Fi:
• Tap Mobile Hotspot and turn the switch on.
• Configure the hotspot name and password.
• Other devices can connect to this Wi-Fi network using the password.
4. To share via Bluetooth: Tap Bluetooth tethering and turn the switch on. Pair the other device via Bluetooth.
5. To share via USB: Connect the phone to another device using a USB cable. Tap USB tethering and turn the switch on.
Note: Using mobile hotspot and tethering may incur additional charges from your carrier.
Where can I find More Connection Settings?
Customise settings for other connection features.
1. Open Settings → Connections.
2. Tap More connection settings.
3. Configure features like Nearby device scanning, Printing, VPN, Private DNS, etc.
Note: Available settings may vary depending on the model.
How do I connect to a Wi-Fi network?
1. Open Settings → Connections → Wi-Fi.
2. Tap the switch to turn Wi-Fi on.
3. Select a network from the list of available Wi-Fi networks.
4. If the network is secured (has a lock icon), enter the password and tap Connect.
Notes:
• Once connected, the device will usually reconnect automatically when in range. To prevent this, tap the settings icon (⚙️) next to the network name and turn off Auto reconnect.
• If you cannot connect, try restarting your device’s Wi-Fi or the wireless router.
How do I check Wi-Fi network quality information?
Check information like speed and stability for available networks.
1. Open Settings → Connections → Wi-Fi and ensure Wi-Fi is on.
2. Network quality information (e.g., “Very fast”, “Stable”) may appear under the network names in the list.
3. If it does not appear, tap the More options icon (⋮) → Intelligent Wi-Fi.
4. Tap the Show network quality info switch to turn it on.
Note: Quality information may not appear for all Wi-Fi networks.
How do I share a Wi-Fi network password?
Connect to a secured Wi-Fi network by requesting the password from someone already connected, without needing to enter it manually. (Requires both devices to have each other as contacts and the other device’s screen must be on).
Requesting Device:
1. Open Settings → Connections → Wi-Fi and turn Wi-Fi on.
2. Select the secured network from the list.
3. Tap Request password.
Sharing Device (already connected to the network):
4. A notification will appear asking to share the Wi-Fi password. Tap Accept or Share.
Requesting Device:
5. The Wi-Fi password will be entered automatically, and your device will connect to the network.
What precautions should be taken regarding the operating environment?
Your device may heat up because of the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
• Do not store your device in very cold or very hot temperatures.
• Do not expose your device to direct sunlight for extended periods.
• Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
• Do not place the device in any areas that may overheat, such as on an electric heating mat.
• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
• Do not use a cable whose covering is peeled off or damaged, and do not use any charger or battery that is damaged or malfunctioning.
Why is my device prompting me to enter a code (Password, PIN, PUK, PIN2)?
When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:
• Password: When the device lock feature is turned on, you must enter the password you set for the device.
• PIN: When using the device for the first time or when the PIN requirement is turned on, you must enter the PIN supplied with the SIM or USIM card. You can turn off this feature by using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your carrier.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your carrier.
Why does my device display network or service error messages?
• When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.
• You cannot access some options without a subscription. For more information, contact your carrier.
What should I do if my device does not turn on?
When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.
What should I do if the touch screen responds slowly or improperly?
• If you attach a screen protector or optional accessories to the touch screen, the touch screen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.
• The touch screen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software problems.
• Ensure that your device software is updated to the latest version.
• If the touch screen is scratched or damaged, visit a Samsung Service Centre or an authorised service centre.
What should I do if my device freezes or encounters a fatal problem?
Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre or an authorised service centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If these methods do not solve your problem, perform a factory data reset.
Open Settings and tap General management → Reset → Factory data reset → Reset → Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.
Why are my calls not connecting?
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialling.
• Ensure that you have not set call barring for the incoming phone number.
Why can’t others hear me speaking on a call?
• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If you are using headphones, ensure that they are properly connected.
What should I do if sound echoes during a call?
Adjust the volume by pressing the Volume key or move to another area.
Why is the cellular network or internet often disconnected or audio quality poor?
• Ensure that you are not blocking the device’s internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems because of issues with the carrier’s base station. Move to another area and try again.
• When using the device while moving, wireless network services may be disabled because of issues with the carrier’s network.
What should I do if the battery does not charge properly (Using Samsung-approved chargers)?
• Ensure that the charger is connected properly.
• Visit a Samsung Service Centre or an authorised service centre and have the battery replaced.
Why does the battery deplete faster than when first purchased?
• When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
• Battery consumption will increase when you use certain features or apps, such as GPS, games, or the internet.
• The battery is consumable and the useful charge will get shorter over time.
What should I do if error messages appear when opening the camera?
Your device must have sufficient available storage and battery power to operate the camera app. If you receive error messages when opening the camera, try the following:
• Charge the battery.
• Free some storage by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre or an authorised service centre.
Why is the picture quality poorer than the preview?
• The quality of your pictures may vary, depending on the surroundings and the photography techniques you use.
• If you take pictures in dark areas, at night, or indoors, image noise may occur or images may be out of focus.
What should I do if error messages appear when opening multimedia files?
If you receive error messages or multimedia files do not play when you open them on your device, try the following:
• Free some storage by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.
• Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To check the file formats that your device supports, visit the Samsung website.
• Your device supports pictures and videos captured with the device. Pictures and videos captured by other devices may not work properly.
• Your device supports multimedia files that are authorised by your carrier or providers of additional services. Some content circulated on the internet, such as ringtones, videos, or wallpapers, may not work properly.
What should I do if Bluetooth is not working well?
If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following:
• Ensure that the device you wish to connect with is ready to be scanned or connected to.
• Ensure that your phone and the other Bluetooth device are within the maximum Bluetooth range (10 m).
• On your phone, open Settings, tap Connections, and then tap the Bluetooth switch to turn it on again.
• On your phone, open Settings, tap General management → Reset → Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset.
If these tips do not solve the problem, contact a Samsung Service Centre or an authorised service centre.
How do I make the screen brightness adjustment bar appear on the notification panel?
Open the notification panel by dragging the status bar downwards, and then drag the notification panel downwards. Tap : → Quick panel layout → Brightness control → Show always.
What should I do if a connection is not established when connecting the device to a computer?
• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.
What should I do if my device cannot find my current location?
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.
What happens if data stored in the device has been lost?
Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is damaged or lost. Samsung is not responsible for the loss of data stored in the device.
Why does a small gap appear around the outside of the device case?
• This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.
What should I do if there is not enough space in the device’s storage?
Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.
Why does the Home button not appear?
The navigation bar containing the Home button may disappear while using certain apps or features. To access the navigation bar, drag upwards from the bottom of the screen.
How do I remove the battery?
• To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit http://www.samsung.com/global/ecodesign_energy.
• For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and result in the device being unsafe.
• Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence.
How do I connect devices using Wi-Fi Direct?
Wi-Fi Direct connects devices directly through a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on.
2 Tap → Wi-Fi Direct.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection request.
To end the device connection, select the device to disconnect from the list.
What are the precautions for using Bluetooth?
• Samsung is not responsible for the loss, interception, or misuse of data sent or received through Bluetooth.
• Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
How do I pair my phone with other Bluetooth devices?
1 On the Settings screen, tap Connections → Bluetooth and tap the switch to turn it on.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other device’s user manuals.
Your phone is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your phone to confirm.
The devices will be connected when the other device accepts the Bluetooth connection request.
To unpair the devices, tap the settings icon next to the device name to unpair and tap Unpair.
How do I send and receive data using Bluetooth?
Many apps support data transfer through Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device.
1 Open the Gallery app and select an image.
2 Tap the share icon → Bluetooth and select a device to transfer the image to.
If the device you want to pair with is not in the list, request that the device turns on its visibility option.
3 Accept the Bluetooth connection request on the other device.
What is NFC and what precautions should I take?
You can use your phone to read near field communications tags (NFC) that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps.
The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna.
How do I read information from NFC tags?
Use the NFC feature to read product information from NFC tags.
1 On the Settings screen, tap Connections and tap the NFC and contactless payments switch to turn it on.
2 Place the NFC antenna area on the back of your device near an NFC tag.
The information from the tag appears.
Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data.
How do I make payments with the NFC feature?
Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.
1 On the Settings screen, tap Connections and tap the NFC and contactless payments switch to turn it on.
2 Touch the NFC antenna area on the back of your device to the NFC card reader.
To set the default payment app, open the Settings screen and tap Connections → NFC and contactless payments → Contactless payments → Payment, and then select an app.
• The payment services list may not include all available payment apps.
• If you update the payment app or install a new one, the payment services that you used before may not work properly. If that is the case, on the Settings screen, tap Connections → NFC and contactless payments → Contactless payments → Payment or Others, and then select another app instead of the updated or newly installed app. Or, deselect the selected app.
How does Data Saver work?
Reduce your data usage by preventing some apps running in the background from sending or receiving data.
On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to turn it on.
When the data saver feature is turned on the data saver icon will appear on the status bar.
To select apps to use data without restriction, tap Allowed to use data while Data saver is on and select apps.
How do I use the Mobile data only apps feature?
Select apps to always use the mobile data even when your device is connected to a Wi-Fi network.
For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not turn off the Wi-Fi feature, the apps will open using the mobile data.
On the Settings screen, tap Connections → Data usage → Mobile data only apps and tap the switches next to the apps you want.
You may incur additional charges when using this feature.
How do I use my phone as a Mobile Hotspot?
Use your phone as a mobile hotspot to share your phone’s mobile data connection with other devices.
1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot.
2 Tap the switch to turn it on.
The hotspot icon appears on the status bar.
You can change the level of security and the password by tapping Configure.
3 On the other device’s screen, search for and select your phone from the Wi-Fi networks list.
Alternatively, tap QR code on the mobile hotspot screen and scan the QR code with the other device.
• If the mobile hotspot is not found, on your phone, tap Configure and set Band to 2.4 GHz, tap Advanced, and then tap the Hidden network switch to turn it off.
• If you turn on the Auto Hotspot feature, you can share your phone’s mobile data connection with other devices signed in to your Samsung account.
What are the ‘More connection settings’?
Customise settings to control other connection features.
On the Settings screen, tap Connections → More connection settings.
• Nearby device scanning: Set the phone to scan for nearby devices to connect to.
• Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
• VPN: Set up virtual private networks (VPNs) on your device to connect to a school or company’s private network.
• Private DNS: Set the device to use the security enhanced private DNS.
• Ethernet: When you connect an Ethernet adapter, you can use a wired network and configure network settings.
How do I configure printing settings?
Configure settings for printer plug-ins installed on the device. You can connect the device to a printer through Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap Connections → More connection settings → Printing → Download plugin.
2 Select a printer plug-in and install it.
3 Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi network as your device.
4 Select a printer to add.
To add printers manually, tap : → Add printer.
Printing content
While accessing content, such as images or documents, access the options list, tap Print → → All printers…, and then select a printer.
Printing methods may vary depending on the content type.
What settings are available under ‘Connected devices’?
Change settings for device connections.
On the Settings screen, tap Connected devices.
• Quick Share: Change the Quick Share settings. Refer to Quick Share for more information.
• Auto switch Buds: Set the Galaxy Buds to switch from another device to your phone when you make or answer a call, play media, and more. You can use this feature only when you signed in to the same Samsung account on the other device and you are wearing your Galaxy Buds.
• Call & text on other devices: Connect your tablet and phone to use calling and messaging features on the tablet with your phone number. You must register and sign in to the same Samsung account on the tablet and phone. Some calling and messaging features may not be available.
• Continue apps on other devices: Use your phone’s apps on other devices signed in to your Samsung account.
• Link to Windows: Instantly access data saved in your device on your computer. Refer to Link to Windows for more information.
• Multi control: Use a mouse and keyboard connected to a Samsung computer that supports this feature on your phone.
• Smart View: View your phone’s displayed content on a large screen by connecting your phone to a screen mirroring-enabled TV or monitor. Refer to Smart View for more information.
• Galaxy Wearable: When you connect your phone to the wearable device, you can customise the wearable device’s settings and apps. Refer to Galaxy Wearable for more information.
• SmartThings: Control and manage smart appliances and Internet of Things (IoT) products. Refer to SmartThings for more information.
• Android Auto: Connect your device to a vehicle and control some of your device’s features on the vehicle’s display.
How do I use Modes and Routines?
Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently.
On the Settings screen, tap Modes and Routines.
Using modes
Adding modes
1 On the Settings screen, tap Modes and Routines → Modes.
2 Select a mode you want or tap Add mode to add your own modes.
Running modes
Modes will run automatically when their conditions are detected. You can also run them manually by tapping the button whenever you want.
To run modes manually, select the mode you want and tap Turn on.
To turn off a running mode, tap the mode and tap Turn off.
Using routines
Adding routines
1 On the Settings screen, tap Modes and Routines → Routines.
2 Tap the add icon and select a routine you want or tap + to add your own routines.
If you want to set the routine’s running condition to manual, tap Start manually. This option will appear only when there are no running conditions set. When a pop-up window appears, tap Add. You can add the routine to the Home screen as a widget and access it directly.
Running routines
Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually, you can run them manually by tapping the button whenever you want.
To run routines manually, tap the play icon next to the routine you want to run. Alternatively, tap the routine’s widget on the Home screen.
To stop running routines, tap the routine under Running and tap Stop.
What options are available under ‘Sounds and vibration’?
Change settings for various sounds on the device.
On the Settings screen, tap Sounds and vibration.
• Sound / Vibrate / Mute: Set the device to use sound mode, vibration mode, or silent mode.
• Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
• Temporary mute: Set the device to use silent mode for a certain period.
• Ringtone: Change the call ringtone.
• Notification sound: Change the notification sound.
• System sound: Change the sound to use for certain actions, such as charging the device.
• Volume: Adjust the device’s volume level.
• Call vibration: Change the call vibration settings.
• Notification vibration: Change the notification vibration settings.
• System vibration: Set the device to vibrate for actions, such as controlling the touch screen.
• Vibration intensity: Adjust the force of the vibration notification.
• Sound quality and effects: Set the device’s sound quality and effects. Refer to Sound quality and effects for more information.
• Separate app sound: Set the device to play media sound from a specific app separately on the other audio device. Refer to Separate app sound for more information.
Some features may not be available depending on the model.
How do I adjust ‘Sound quality and effects’?
Set the device’s sound quality and effects.
On the Settings screen, tap Sounds and vibration → Sound quality and effects.
• Dolby Atmos: Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you.
• Dolby Atmos for gaming: Experience the Dolby Atmos sound optimised for games while playing games.
• Equaliser: Select an option for a specific music genre and enjoy optimised sound.
• UHQ upscaler: Enhance the sound resolution of music and videos when using wired headphones.
• Adapt sound: Set the best sound for you.
• Some features may not be available depending on the model.
• Depending on the model, you must connect headphones to use some features.
How do I use ‘Separate app sound’?
Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset.
For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.
1 On the Settings screen, tap Sounds and vibration → Separate app sound and tap the switch to turn it on.
2 Select an app to play media sounds separately and tap the Back button.
3 Select a device for playing the selected app’s media sound.
How do I manage Notification settings?
Change the notification settings.
On the Settings screen, tap Notifications.
• App notifications: Select the apps you want to receive notifications from.
• Lock screen notifications: Set how to show notifications on the locked screen.
• Notification pop-up style: Select a notification pop-up style and change the settings.
• Do not disturb: Set the device to mute all sounds except for allowed exceptions.
• Advanced settings: Configure advanced settings for notifications.
What options are available under ‘Display’ settings?
Change the display and the Home screen settings.
On the Settings screen, tap Display.
• Light / Dark: Turn dark mode on or off.
• Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. You can set a schedule for applying dark mode. (The dark theme may not be applied in some apps.)
• Brightness: Adjust the brightness of the display.
• Adaptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
• Motion smoothness: Change the refresh rate of the screen. When a high refresh rate is set, the screen will scroll more smoothly. Refer to Motion smoothness for more information.
• Eye comfort shield: Reduce eye strain by limiting the amount of blue light emitted by the screen. You can set a schedule for applying this feature.
• Screen mode: Change the screen mode to adjust the display’s colour and contrast. Refer to Changing the screen mode or adjusting the display colour for more information.
• Font size and style: Change the font size and style.
• Screen zoom: Make the items on the screen larger or smaller.
• Full screen apps: Select apps to use with the full screen aspect ratio.
• Camera cutout: Set the device to hide the front camera from the screen.
• Screen timeout: Set the length of time the device waits before turning off the display’s backlight.
• Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen.
• Edge panels: Change the settings for the Edge panel.
• Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information.
• Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag.
• Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors.
• Show charging information: Set the device to display the charging information, such as the remaining battery percentage when the screen is off.
• Screen saver: Set the device to launch a screensaver when the device is charging.
Some features may not be available depending on the model.
How do I adjust ‘Motion smoothness’?
The refresh rate is the number of times the screen is refreshed every second. Use a high refresh rate to prevent the screen from flickering when switching between screens. The screen will scroll more smoothly. When you select a standard refresh rate, you can use the battery longer.
1 On the Settings screen, tap Display → Motion smoothness.
2 Select a refresh rate.
• High / Adaptive: Get smoother animations and scrolling by automatically adjusting your screen refresh rate into a higher one.
• Standard: Use a standard refresh rate in normal situations to conserve battery power.
Some features may not be available depending on the model.
How do I change the screen mode or adjust the display colour?
Change the screen mode or adjust the display colour to your preference.
Changing the screen mode
On the Settings screen, tap Display → Screen mode and select a mode you want.
• Vivid: This optimises the colour range, saturation, and sharpness of your display. You can also adjust the display colour balance by colour value.
• Natural: This adjusts the screen to a natural tone.
• You can adjust the display colour only in Vivid mode.
• Vivid mode may not be compatible with third-party apps.
Optimising the full screen colour balance
Optimise the display colour by adjusting the colour tones to your preference.
On the Settings screen, tap Display → Screen mode → Vivid and adjust the colour adjustment bar under White balance.
When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase.
Adjusting the screen tone by colour value
Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually.
1 On the Settings screen, tap Display → Screen mode → Vivid.
2 Tap Advanced settings.
3 Adjust the R (Red), G (Green), or B (Blue) colour bar to your preference.
The screen tone will be adjusted.
How do I change the Wallpaper and style?
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap Wallpaper and style.
How do I apply Themes?
Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons.
On the Settings screen, tap Themes.
How do I configure Home screen settings?
Configure settings for the Home screen, such as the screen layout.
On the Settings screen, tap Home screen.
What options are available for the Lock screen?
Change the settings for the locked screen.
On the Settings screen, tap Lock screen.
• Screen lock type: Change the screen lock method.
• Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information.
• Secure lock settings: Change screen lock settings for the selected lock method.
• Lock screen: Change the settings of the items displayed on the locked screen and the wallpaper for the locked screen.
• Widgets: Change the settings of the items displayed when you tap the clock on the locked screen.
• Touch and hold to edit: Set the device to display the editing options when you touch and hold the locked screen.
• Always On Display: Set the device to display information while the screen is turned off. Refer to Always On Display for more information.
• Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming.
• About Lock screen: Check out the Lock screen version and legal information.
• Some features may not be available depending on the carrier or model.
• The available options may vary depending on the screen lock method selected.
How do I set up and use Smart Lock?
You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.
For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself.
On the Settings screen, tap Lock screen → Smart Lock and follow the on-screen instructions to complete the setup.
• This feature will be available to use after you set a screen lock method.
• If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.
How does Always On Display work?
You can check out information, such as the clock or calendar, or control music playback on the screen when it is turned off.
You can also check notifications for new messages or missed calls.
The Always On Display is set to appear only when you tap the screen. To change the settings to make it appear continuously, during a set time, or when receiving notifications, on the Settings screen, tap Lock screen → Always On Display, and then select a mode you want.
The brightness of the Always On Display may change automatically depending on the lighting conditions.
Opening notifications on the Always On Display
When you receive message, missed call, or app notifications, notification icons will appear on the Always On Display. Double tap a notification icon to check its notification.
If the screen is locked, you must unlock it to check notifications.
Turning off the Always On Display feature
Open the notification panel, swipe downwards, and then tap the Always On Display icon to turn it off. If you cannot find the Always On Display icon on the quick panel, tap the plus icon and drag the button over to add it.
Alternatively, on the Settings screen, tap Lock screen, and then tap the Always On Display switch to turn it off.
What options are available under ‘Security and privacy’?
Check the device’s security and privacy status and change the settings.
On the Settings screen, tap Security and privacy.
• Lock screen: Change the settings for the locked screen.
• Accounts: Change the settings for your accounts.
• Find My Mobile: Turn the Find My Mobile feature on or off. Access smartthingsfind.samsung.com to track and control your lost or stolen phone. You can also check the location of the wearable devices connected to this phone.
• App security: Scan apps and keep your device safe from malicious software.
• Updates: Check the version of your device’s software and check for updates.
• Privacy: Change the settings for privacy.
• Biometrics: Change the settings for biometric data. Refer to Face recognition and Fingerprint recognition for more information.
• Samsung Pass: Verify your identity through your biometric data. Refer to Samsung Pass for more information.
• Secure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information.
• Secure Wi-Fi: Set the device to protect your data while using unsecured Wi-Fi networks. Refer to Secure Wi-Fi for more information.
• Private Share: Share files with others using blockchain technology.
• Samsung Blockchain Keystore: Manage your blockchain private key safely.
• Install unknown apps: Set the device to allow the installation of apps from unknown sources.
• Other security settings: Configure additional security settings.
Some features may not be available depending on the carrier or model.
What should I know before using Face Recognition?
You can set the device to unlock the screen by recognising your face.
• If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password.
• If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in mind.
• Your device could be unlocked by someone or something that looks like your image.
• Face recognition is less secure than Pattern, PIN, or Password.
For better face recognition
Consider the following when using face recognition:
• Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup
• Ensure that you are in a well-lit area and that the camera lens is clean when registering
• Ensure your image is not blurry for better match results
How do I register, use, and delete Face Recognition data?
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1 On the Settings screen, tap Security and privacy → Biometrics → Face recognition.
2 Read the on-screen instructions and tap Continue.
3 Set a screen lock method.
4 Position your face inside the frame on the screen.
The camera will scan your face.
• If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.
• To enhance the face recognition, tap Add alternative appearance to enhance recognition and add an alternate appearance.
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1 On the Settings screen, tap Security and privacy → Biometrics → Face recognition.
2 Unlock the screen using the preset screen lock method.
3 Tap the Face unlock switch to turn it on.
4 On the locked screen, look at the screen.
When your face is recognised, you can unlock the screen without using any additional screen lock method. If your face is not recognised, use the preset screen lock method.
Deleting the registered face data
You can delete face data that you have registered.
1 On the Settings screen, tap Security and privacy → Biometrics → Face recognition.
2 Unlock the screen using the preset screen lock method.
3 Tap Remove face data → Remove.
Once the registered face is deleted, all the related features will also be turned off.
What should I know about Fingerprint Recognition?
In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device.
• This feature may not be available depending on the carrier or model.
• Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very low. However, in rare cases where separate fingerprints are very similar the sensor may recognise them as identical.
• Thick or coloured protective film can affect performance. If you use a screen protector, check to make sure it’s labeled as compatible with the on-screen fingerprint sensor. (such as screen protectors sold by Samsung)
• If you use your fingerprint as a screen lock method, your fingerprint cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the fingerprint. Be careful not to forget your pattern, PIN, or password.
• If your fingerprint is not recognised, unlock the device using the pattern, PIN, or password you set when registering the fingerprint, and then re-register your fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
• If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted.
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance:
• The device may not recognise fingerprints that are affected by wrinkles or scars.
• The device may not recognise fingerprints from small or thin fingers.
• To improve recognition performance, register the fingerprints of the fingers used most often to perform tasks on the device.
• Your device has a built-in fingerprint recognition sensor at the bottom centre of the screen. Ensure that the screen protector or the touch screen on the fingerprint recognition sensor area is not scratched or damaged by objects, such as coins, keys, pens, and necklaces.
• Ensure that the fingerprint recognition sensor area at the bottom centre of the screen and your fingers are clean and dry.
• If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Press the screen so that your fingertip spreads over the wide surface of the fingerprint recognition area.
How do I register fingerprints?
1 On the Settings screen, tap Security and privacy → Biometrics → Fingerprints.
2 Read the on-screen instructions and tap Continue.
3 Set a screen lock method.
4 Tap Register and place your finger on the fingerprint recognition sensor. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again.
Repeat this action until the fingerprint is registered.
5 When you are finished registering your fingerprints, tap Done.
You can check whether your fingerprint is registered by tapping Check added fingerprints.
How do I unlock the screen, change icon settings, or delete fingerprints?
Unlocking the screen with your fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1 On the Settings screen, tap Security and privacy → Biometrics → Fingerprints.
2 Unlock the screen using the preset screen lock method.
3 Tap the Fingerprint unlock switch to turn it on.
4 On the locked screen, place your finger on the fingerprint recognition sensor and scan your fingerprint.
Changing the fingerprint recognition icon setting
Set the device to show or hide the fingerprint recognition icon when you tap the screen while the screen is turned off.
1 On the Settings screen, tap Security and privacy → Biometrics → Fingerprints.
2 Unlock the screen using the preset screen lock method.
3 Tap Show icon when screen is off and select an option.
Deleting registered fingerprints
You can delete registered fingerprints.
1 On the Settings screen, tap Security and privacy → Biometrics → Fingerprints.
2 Unlock the screen using the preset screen lock method.
3 Select a fingerprint to delete and tap Remove.
How do I use Samsung Pass?
Register your biometric data to Samsung Pass and verify your identity when using services which require your login or personal information.
• The website sign-in feature is only available for websites that you access through the Samsung Internet app. Some websites may not support this feature.
• Registered biometric data is only saved to your device and is not synced with other devices or servers.
Registering Samsung Pass
Before using Samsung Pass, register your biometric data to Samsung Pass.
On the Settings screen, tap Security and privacy → Samsung Pass. Follow the on-screen instructions to complete the setup.
Verifying the Samsung account password
You can use your registered biometric data to verify your identity instead of entering your Samsung account password when, for example, you purchase content from Galaxy Store.
On the Samsung Pass main screen, tap : → Settings → Account and syncing, and then tap the Verify with Samsung Pass switch to turn it on.
Using Samsung Pass to sign in to websites
You can use Samsung Pass to sign in to websites that support ID and password autofill.
1 On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
2 When a pop-up window asking whether you want to save the sign-in information appears, tick Sign in with Samsung Pass and tap Remember.
Using Samsung Pass to sign in to apps
You can use Samsung Pass to sign in to apps that support ID and password autofill.
1 On the sign-in page of the app, enter your ID and password, and then tap the app’s sign-in button.
2 When a pop-up window asking whether you want to save the sign-in information appears, tap Save.
Managing sign-in information
Check out the list of websites and apps you have set to use Samsung Pass and manage your sign-in information.
1 On the Samsung Pass main screen, tap Apps/websites and select a website or app from the list.
2 Tap Edit and modify your ID, password, and the website’s or app’s name.
To delete your sign-in information, tap Delete.
Using Samsung Pass with websites and apps
When using websites or apps that support Samsung Pass, you can sign in with Samsung Pass.
To check out the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap : → Settings → Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear.
• Available websites and apps may vary depending on the service provider or model.
• Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps through Samsung Pass.
Entering your personal information automatically
You can use Samsung Pass to enter your personal information, such as your address or payment card information, on apps that support autofill.
1 On the Samsung Pass main screen, select an option under Private info.
2 Enter the information and tap Save.
You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps.
Deleting your Samsung Pass data
You can delete your biometric data, sign-in information, and app data registered to Samsung Pass.
On the Samsung Pass main screen, tap : → Settings → See all devices using Samsung Pass → : → Leave Samsung Pass.
• Your Samsung account will remain active.
• The Samsung Pass data on other devices signed in to your Samsung account will also be deleted.
What is Secure Folder and how do I use it?
Secure Folder protects your private content and apps, such as pictures and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices through unapproved sharing methods, such as USB or Wi-Fi Direct. Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location.
Setting up Secure Folder
1 Open Settings and tap Security and privacy → Secure Folder.
2 Follow the on-screen instructions to complete the setup.
When a pop-up window asking whether you want to reset the Secure Folder lock type with your Samsung account appears, tap Activate. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not turn on this feature, you cannot reset the lock type when you have forgotten it.
When the setup is complete, the Secure Folder screen will appear and the Secure Folder app icon will be added to the Apps screen.
• When the Secure Folder app is locked, you must unlock it using your preset lock method.
• To change the name or icon of Secure Folder, tap : → Customise.
Setting an auto lock condition for Secure Folder
1 Open the Secure Folder app and tap : → Settings → Auto lock Secure Folder.
2 Select a lock option.
To manually lock your Secure Folder, tap : → Lock and exit.
Moving content to Secure Folder
Move content, such as pictures and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder.
1 Open the Secure Folder app and tap : → Add files.
2 Tap Images, tick images to move, and then tap Done.
3 Tap Move.
The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap Copy.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage.
1 Open the Secure Folder app and tap Gallery.
2 Select an image and tap : → Move out of Secure Folder.
The selected items will be moved to Gallery in the default storage.
Adding apps
Add an app to use in Secure Folder.
1 Open the Secure Folder app and tap +.
2 Tick one or more apps installed on the device and tap Add.
Removing apps from Secure Folder
Touch and hold an app to delete, and tap Uninstall.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder.
1 Open the Secure Folder app and tap : → Settings → Manage accounts → Add account.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Open the Secure Folder app, tap : → Settings, and then tap the Add Secure Folder to Apps screen switch to turn it off.
Alternatively, open the notification panel, swipe downwards, and then tap the Secure Folder icon to turn off the feature. If you cannot find the Secure Folder icon on the quick panel, tap the plus icon and drag the button over to add it.
If you want to show the Secure Folder again, open Settings, tap Security and privacy → Secure Folder, and then tap the Add Secure Folder to Apps screen switch to turn it on.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Open the Secure Folder app and tap : → Settings → More settings → Uninstall.
To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap Uninstall. To access data backed up from Secure Folder, open the My Files app and tap Internal storage → Download → Secure Folder.
Notes saved in Samsung Notes will not be backed up.
What is Secure Wi-Fi and how do I use it?
Secure Wi-Fi is a service that secures your Wi-Fi network connection. It encrypts data using Wi-Fi networks and disables tracking apps and websites so that you can use Wi-Fi networks safely. For example, when using an unsecure Wi-Fi network in public places, such as cafes or airports, Secure Wi-Fi is automatically turned on so that no one can hack your login information or monitor your activity in apps and websites.
On the Settings screen, tap Security and privacy → Secure Wi-Fi and follow the on-screen instructions to complete the setup.
When Secure Wi-Fi is turned on, the Secure Wi-Fi icon will appear on the status bar.
• Using this feature may result in a slower Wi-Fi network speed.
• This feature may not be available depending on the Wi-Fi network, carrier, or model.
Selecting apps to protect using Secure Wi-Fi
Select apps to protect using Secure Wi-Fi so that you can safely protect data, such as your password or your activity in apps, from being accessed by others.
On the Settings screen, tap Security and privacy → Secure Wi-Fi → : → Settings → Protected apps and tap the switches next to the apps you want to protect using Secure Wi-Fi.
Some apps may not support this feature.
Purchasing protection plan
You are provided with a free protection plan for Wi-Fi networks every month. You can also purchase paid protection plans and have unlimited bandwidth protection for a limited time.
1 On the Settings screen, tap Security and privacy → Secure Wi-Fi.
2 Tap Protection plan → Upgrade and select the plan you want.
For certain protection plans, you can transfer the protection plan to another device signed in to your Samsung account.
3 Follow the on-screen instructions to complete the purchase.
How do I manage Location settings?
Change settings for location information permissions.
On the Settings screen, tap Location.
• App permissions: Check the list of apps that have permission to access the device’s location and edit the permission settings.
• Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are turned off. You can also check the location services your device is using.
• Recent access: Check which apps request your current location information.
What features are available under ‘Safety and emergency’?
Manage your medical information and emergency contacts. You can also change settings for emergency features, such as wireless emergency alerts.
On the Settings screen, tap Safety and emergency.
• Medical info: Enter your medical information.
• Emergency contacts: Add your emergency contacts.
• Emergency SOS: Set the device to make an emergency call to the preset number when you press the Side key five times.
• Emergency sharing: Set the device to send information, such as your location or your device’s lower battery notifications, to your emergency contacts for a certain period of time.
• Earthquake alerts: Turn on the earthquake alert feature.
• Silence notifications while driving: Turn on the Do Not Disturb feature automatically while driving.
• Emergency Location Service: Turn on the Emergency Location Service (ELS) feature.
• Wireless emergency alerts: Change the settings for wireless emergency alerts.
Some features may not be available depending on the region or the model.
What options are available under ‘Accounts and backup’?
Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices through Smart Switch.
On the Settings screen, tap Accounts and backup.
• Manage accounts: Add your Samsung and Google accounts, or other accounts, to sync with.
• Samsung Cloud: Back up your data and settings, and restore the previous device’s data and settings even when you do not have it. Refer to Samsung Cloud for more information.
• Google Drive: Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information. You must sign in to your Google account to back up data.
• Smart Switch: Open Smart Switch and transfer data from your previous device. Refer to Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is damaged or lost because of an unintended factory data reset.
How do I back up and restore data using Samsung Cloud?
Back up your device’s data to Samsung Cloud and restore it later.
Backing up data
You can back up your device’s data to Samsung Cloud.
1 On the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud.
2 Tap the switches next to the items you want to back up and tap Back up now.
3 Tap Done.
• Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud.
• To check the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Restore data, and then select a device you want.
Restoring data
You can restore your backup data from Samsung Cloud to your device.
1 On the Settings screen, tap Accounts and backup.
2 Tap Restore data and select a device you want.
3 Tick items you want to restore and tap Restore.
How do I configure Google settings?
Configure settings for some features provided by Google.
On the Settings screen, tap Google.
What options are available under ‘Advanced features’?
Turn on advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.
• Labs: Use new features of the device.
• Side key: Select an app or feature to launch using the Side key. Refer to Setting the Side key for more information.
• Motions and gestures: Turn on the motion feature and configure settings. Refer to Motions and gestures for more information.
• One-handed mode: Turn on one-handed operation mode for your convenience when using the device with one hand.
• Screenshots and screen recorder: Change the settings for screenshots and screen recorder.
• Show contacts when sharing content: Set the device to display the people you contacted on the sharing options panel so that you can share content directly.
• Video call effects: Set to use the feature that changes the background or block background noise during video calls. Refer to Video call effects for more information. (This feature is only available in some apps. Some features may not be available depending on the model.)
• Game Launcher: Turn on the Game Launcher. Refer to Game Launcher for more information.
• Dual Messenger: Install the second app and use two separate accounts for the same messenger app. Refer to Dual Messenger for more information.
Some features may not be available depending on the carrier or model.
How do I configure ‘Motions and gestures’?
Turn on the motion feature and configure settings.
On the Settings screen, tap Advanced features → Motions and gestures.
• Lift to wake: Set the device to turn on the screen when you pick it up.
• Double tap to turn on screen: Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off.
• Double tap to turn off screen: Set the device to turn off the screen by double tapping an empty area on the Home screen or the locked screen.
• Keep screen on while viewing: Set the device to prevent the display from turning off while you are looking at it.
• Alert when phone picked up: Set the device to alert you if you have missed calls or new messages when you pick up the device. (This feature may not work if the screen is turned on or the device is not on a flat surface.)
• Mute with gestures: Set the device to mute certain sounds by using motions or gestures.
• Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can check the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features.
Excessive shaking or an impact to the device may cause an unintended input for some features using sensors.
How do I use ‘Video call effects’?
You can use features that change the background or block background noise during video calls.
On the Settings screen, tap Advanced features → Video call effects and tap the switch to turn it on. The video call effects icon will be added on the video calling app’s screen.
Using video call effects:
On the video calling app’s screen, tap the video call effects icon.
• Reset all: Reset the settings.
• Background: Change or blur the background during video calls.
• Face: Apply beauty effects to the face.
• Colour tone: Adjust the screen’s colour tone and brightness.
• Auto framing: Turn the auto framing feature on or off. When you turn on this feature, the device changes the shooting angle and zoom automatically by recognising and tracking people during video calls.
• Mic mode: Block background noise to make the sound clearer.
– Standard: Remove noise so that it sounds like a normal voice call.
– Voice focus: Focus on the sound coming from the direction of the front camera.
– All sound: Transmit all the sounds around you, such as the sound of music.
The settings icon : Select or add background colours or images to use during video calls.
• Some features may not be available depending on the model.
• Some features are available only when using the front camera.
How do I use Dual Messenger?
Install the second app and use two separate accounts for the same messenger app.
1 On the Settings screen, tap Advanced features → Dual Messenger.
Supported apps will appear.
2 Tap the switch of an app to install the second app.
The second app will be installed. The second app’s icon will be displayed with an orange badge.
• The Dual Messenger feature may not be available depending on the app.
• Some features of the app may be limited for the second app.
Uninstalling a second app
1 On the Settings screen, tap Advanced features → Dual Messenger.
2 Tap the switch of the app you want to uninstall and tap Uninstall.
All data related to the second app will be deleted.
If you uninstall the first app, the second app will also be deleted.
What is ‘Digital Wellbeing and parental controls’?
Check the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use.
On the Settings screen, tap Digital Wellbeing and parental controls.
• Screen time goal: Set goals for how much you use your device a day.
• App timers: Limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be turned off and you cannot use it.
• Driving monitor: Turn on the driving monitor to monitor the amount of the time you use your device while driving.
• Volume monitor: Turn on the volume monitor to protect your hearing.
• Parental controls: Manage your children’s digital use.
How do I use ‘Battery and device care’?
Introduction
The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also optimise the device.
Optimising your device
On the Settings screen, tap Battery and device care → Optimise now.
The quick optimisation feature improves device performance through the following actions.
• Closing apps running in the background.
• Managing abnormal battery usage.
• Scanning for crashed apps and malware.
Battery
Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by turning on power saving features.
On the Settings screen, tap Battery and device care → Battery.
• Power saving: Turn on power saving mode to extend the battery’s usage time.
• Background usage limits: Limit battery usage for apps that you do not use often.
• More battery settings: Configure advanced settings for the battery.
• The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.
• You might not receive notifications from some apps that use power saving mode.
Storage
Check the status of the used and available storage.
On the Settings screen, tap Battery and device care → Storage. To delete files or uninstall apps that you do not use anymore, select a category. Then, touch and hold, or select, an item and tap Delete or Uninstall.
• The actual available capacity of the internal storage is less than the specified capacity because the operating system and default apps occupy part of the storage. The available capacity may change when you update the device.
• You can check the available capacity of the internal storage in the Specification section for your device on the Samsung website.
Memory
On the Settings screen, tap Battery and device care → Memory.
To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now.
Device protection
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Battery and device care → Device protection → Scan phone.
Auto optimisation
You can set the device to perform auto optimisation when your device is not in use.
On the Settings screen, tap Battery and device care → Auto optimisation and tap the Restart when needed switch to turn it on.
Software update
Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates.
On the Settings screen, tap Battery and device care → Software update.
Diagnostics
Test your device using Samsung Members.
On the Settings screen, tap Battery and device care → Diagnostics. Select an item to test or tap Test all to test all items.
Maintenance mode
Turn on maintenance mode to protect your privacy while someone else is using your device, such as when you send it for repairs.
On the Settings screen, tap Battery and device care → Maintenance mode → Turn on.
Ultra data saving
Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress internet data, such as images, videos, and webpages, accessed through the mobile network.
On the Settings screen, tap Battery and device care → Ultra data saving, and then tap the switch to turn it on.
• This feature may not be available depending on the carrier or model.
• Some webpages or content may not be available when this feature is turned on, depending on the service provider or the mobile network conditions.
How do I manage Apps settings?
Manage the device’s apps and change their settings. You can check the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps.
On the Settings screen, tap Apps.
What options are available under ‘General management’?
Customise your device’s system settings or reset the device.
On the Settings screen, tap General management.
• Language: Select device languages. Refer to Adding device languages for more information.
• App languages: Select the language you want to use for each app.
• Text-to-speech output: Change the settings for text-to-speech features used when TalkBack is turned on, such as languages, speed, and more.
• Voice input: Download language packs to use the voice input feature offline.
• Date and time: Access and alter the settings to control how the device displays the time and date. (If the battery remains fully discharged, the time and date is reset.)
• Samsung Keyboard settings: Change the settings for the Samsung keyboard.
• Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.
• Physical keyboard: Change the settings for an external keyboard.
• Mouse and trackpad: Change the settings for an external mouse or trackpad.
• Passwords and autofill: Select an autofill service to use.
• Reset: Reset your device’s settings or perform a factory data reset.
• Customisation Service: Set to get personalised service based on your interests and how you use your device.
• Contact us: Ask questions or check the frequently asked questions.
How do I add device languages?
You can add languages to use on your device.
1 On the Settings screen, tap General management → Language → Add language.
To check out all the languages that can be added, tap : → All languages.
2 Select a language to add.
3 To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current.
The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list.
To change the default language from your languages list, select the language you want and tap Apply. If an app does not support the default language, the next supported language in the list will be used.
How do I configure Accessibility settings?
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.
• Recommended for you: Check the accessibility features you are currently using and check other recommended features.
• TalkBack: Turn on TalkBack, which provides voice feedback. To check help information to learn how to use this feature, tap Settings → Tutorial and help.
• Spoken assistance: Use the voice assistant features.
• Visibility enhancements: Customise the settings to improve accessibility for visually impaired users.
• Hearing enhancements: Customise the settings to improve accessibility for users with hearing impairment.
• Interaction and dexterity: Customise the settings to improve accessibility for users who have reduced dexterity.
• Advanced settings: Configure settings for Direct access and notification features.
• Installed apps: Check out accessibility services installed on the device.
• About Accessibility: Check the Accessibility information.
• Contact us: Ask questions or check frequently asked questions.
How do I update the device software?
Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates.
On the Settings screen, tap Software update.
• Download and install: Check for and install updates manually.
• Auto download over Wi-Fi: Set the device to download updates automatically when connected to a Wi-Fi network.
• Last update: Check out information about the last software update.
If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.
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