SAMSUNG SM-A245F-N (01) PDF Document

To turn on the SAMSUNG SM-A245F-N, press and hold the Side button for a few seconds.

To turn off the SAMSUNG SM-A245F-N, press and hold the Side button. Alternatively, open the notification panel, swipe downwards, and then tap the power icon. Then tap Power off. To restart the device, tap Restart.

If the SAMSUNG SM-A245F-N is frozen and unresponsive, press and hold the Side button and the Volume Down button simultaneously for more than 7 seconds to restart it.

Press and hold the Side button, and then tap Emergency call. Alternatively, open the notification panel, swipe downwards, and then tap the emergency call icon, and then tap Emergency call.

To manage your medical information and emergency contacts, open Settings and tap Safety and emergency.

When you turn on the SAMSUNG SM-A245F-N for the first time or after performing a data reset, follow the on-screen instructions to set up the device.

If you do not connect to a Wi-Fi network, you might not be able to set up some device features during the initial setup.

Connect the USB cable to the USB power adapter and plug the cable into the device’s multipurpose jack to charge the battery. After fully charging, disconnect the charger from the device.

You can check the connection status of the charger by opening Settings and tapping Battery.

If fast charging does not work, open Settings, tap Battery → Charging settings, and then check if the feature you want is turned on. Also, check if the USB cable and the USB power adapter are connected properly.

Use the USB cable to charge another mobile device with your phone’s battery. Connect your phone and the other device using your phone’s USB cable. A USB connector may be needed depending on the other device.

When charging starts, the battery charging icon will appear on the other device’s screen. The app selection pop-up window that appears on your phone is for data transfer. Do not select an app from the pop-up window.

To reduce battery consumption on the SAMSUNG SM-A245F-N:

Optimise the device using the device care feature.

When you are not using the device, turn off the screen by pressing the Side button.

Turn on power saving mode.

Close unnecessary apps.

Turn off the Bluetooth feature when not in use.

Turn off auto-syncing of apps that need to be synced.

Decrease the backlight time.

Decrease the screen brightness.

Use only Samsung-approved battery, charger, and cable specifically designed for the SAMSUNG SM-A245F-N. Incompatible battery, charger, and cable can cause serious injuries or damage to the device.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable.

If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

When using a charger, it is recommended to use an approved charger that guarantees the charging performance.

If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

Using a power source other than the charger, such as a computer, may result in a slower charging speed because of a lower electric current.

The device can be used while it is charging, but it may take longer to fully charge the battery.

If the device receives an unstable power supply while charging, the touch screen may not function. If this happens, unplug the charger from the device.

While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

If the device is not charging properly, take the device and the charger to a Samsung Service Centre or an authorised service centre.

Step 1. Insert the ejection pin into the hole on the tray to loosen the tray.

Step 2. Pull out the tray gently from the tray slot.

Step 3. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it.

Step 4. Insert the tray back into the tray slot.

Use only a nano-SIM card.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Open Settings and tap Connections → SIM manager.

SIM cards: Activate the SIM card to use and customise the SIM card settings.

Preferred SIMs: Select to use specific SIM cards for some features, such as voice calls, when two cards are activated.

Data switching: Set the device to use another SIM card for data services if the preferred SIM card cannot connect to the network.

More SIM settings: Customise the call settings.

Step 1. Insert the ejection pin into the hole on the tray to loosen the tray.

Step 2. Pull out the tray gently from the tray slot.

Step 3. Place an SD card on the tray with the gold-coloured contacts facing downwards and gently press the SD card into the tray to secure it.

Step 4. Insert the tray back into the tray slot.

Use only a microSD card.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

If the card is not fixed firmly into the tray, the SD card may leave or fall out of the tray.

If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Before removing the SD card, first unmount it for safe removal.

Step 1. Open Settings and tap Device care → Storage.

Step 2. Swipe to the left to access the SD card page.

Step 3. Tap the menu icon, then Unmount.

An SD card formatted on a computer may not be compatible with the device. Format the SD card on the device.

Step 1. Open Settings and tap Device care → Storage.

Step 2. Swipe to the left to access the SD card page.

Step 3. Tap the menu icon, then Format.

Before formatting the SD card, remember to make backup copies of all important data stored in the SD card.

To change the screen lock method, open Settings, tap Lock screen → Screen lock type, and then select a method.

When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.

You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Open Settings, tap Lock screen → Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to turn it on.

To open the notification panel on the SAMSUNG SM-A245F-N, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

Swipe downwards on the notification panel to open the quick settings panel.

To edit buttons in the quick settings panel on the SAMSUNG SM-A245F-N, tap the menu icon, then Edit.

Step 1. Open the notification panel and tap Media output.

Step 2. Tap the icons on the controller to control the playback.

Step 1. Open the notification panel and tap Device control.

Nearby connected devices and SmartThings devices and scenes will appear.

Step 2. Select a nearby device or a SmartThings device to control it, or select a scene to launch it.

On the navigation bar, tap the keyboard icon to change the keyboard.

To change the keyboard type, tap the keyboard icon, then Languages and types, select a language, and then select the keyboard type you want.

If the keyboard button (keyboard icon) does not appear on the navigation bar, open Settings, tap General management → Keyboard list and default, and then tap the Keyboard button on navigation bar switch to turn it on.

Tap the keyboard icon, then Languages and types → Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by tapping the keyboard icon.

Step 1. Touch and hold over text.

Step 2. Drag the selection handles or tap Select all to select all text.

Step 3. Tap Copy or Cut. The selected text is copied to the clipboard.

Step 4. Touch and hold where the text is to be inserted and tap Paste.

To paste text that you have previously copied, tap Clipboard and select the text.

Touch and hold an app and select an option.

Uninstall: Uninstall downloaded apps.

Disable: Disable selected default apps that cannot be uninstalled from the device.

Some apps may not support this feature.

Open Settings, tap Apps → the menu icon → Disabled → OK, select an app, and then tap Enable.

Open Settings and tap Apps → the menu icon → Permission manager. Select an item and select an app.

Step 1. Open the Phone app and tap Keypad.

Step 2. Enter a phone number.

Step 3. Tap the call icon to make a voice call.

Step 1. Open the Phone app and tap Keypad.

Step 2. Touch and hold 0 until the + sign appears.

Step 3. Enter the country code, area code, and phone number, and then tap the call icon.

When a call comes in, drag the answer icon outside the large circle.

When a call comes in, drag the reject icon outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.

To create various rejection messages, open the Phone app, tap the menu icon → Settings → Quick decline messages, enter a message, and then tap the send icon.

Open the Phone app, tap the menu icon → Settings → Block numbers, and then select contacts or phone numbers to save in the blocked numbers list.

When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log.

You can also block incoming calls from people that do not show their caller ID. Tap the Block calls from unknown numbers switch to turn the feature on.

Step 1. Open the Contacts app and tap the add icon.

Step 2. Select a storage location.

Step 3. Enter contact information and tap Save.

Step 1. Open the Contacts app and tap the menu icon → Manage contacts → Import contacts.

Step 2. Follow the on-screen instructions to import contacts.

Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.

Step 1. Open Settings, tap Accounts and backup → Manage accounts and select the account to sync with.

Step 2. Tap Sync account and tap the Contacts switch to turn it on.

Open the Contacts app. Tap the search icon at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions:

Call icon: Make a voice call.

Message icon: Compose a message.

Video call icon: Make a video call.

Email icon: Compose an email.

Step 1. Open the Contacts app and tap the menu icon → Edit.

Step 2. Select contacts and tap Delete.

To delete contacts one by one, tap a contact from the contacts list and tap More → Delete.

Step 1. Open the Contacts app and tap the menu icon → Edit.

Step 2. Select contacts and tap Share.

Step 3. Select a sharing method.

Step 1. Open the Contacts app and tap the menu icon → Groups → Create group.

Step 2. Follow the on-screen instructions to create a group.

Step 1. Open the Contacts app and tap the menu icon → Manage contacts → Merge contacts.

Step 2. Tick contacts and tap Merge.

Step 1. Open the Messages app and tap the new conversation icon.

Step 2. Add recipients and enter a message.

To record and send a voice message, touch and hold the microphone icon, and say your message. The recording icon appears only while the message input field is empty.

Step 3. Tap the send icon to send the message.

Step 1. Open the Messages app and tap Conversations.

Step 2. On the messages list, select a contact or a phone number.

To reply to the message, tap the message input field, enter a message, and then tap the send icon.

To adjust the font size, spread two fingers apart or pinch on the screen.

You can sort messages by category.

Open the Messages app and tap Conversations → the sort icon.

If the category option does not appear, tap the menu icon → Settings and tap the Conversation categories switch to turn it on.

Touch and hold a message to delete, then tap Delete.

Open the Messages app, tap the menu icon → Settings. You can block unwanted messages, change notification settings, and more.

Swipe with two fingers from the bottom of the screen towards the middle of the screen to launch split screen view. The screen will change to the split screen view.

To change to the pop-up view, swipe from the top corner towards the middle of the screen.

To use this feature, open Settings, tap Advanced features → Multi window, and then tap the Swipe for split screen or Swipe for pop-up view switch to turn it on.

Step 1. Tap the Recents button to open the list of recently used apps.

Step 2. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view or Open in pop-up view.

Drag the circles between the app windows to adjust the size of the windows. When you drag the circles between the app windows to the edge of the screen, the window will be maximised.

To move a pop-up window, tap the multi window handle and drag it to a new location.

Step 1. In the split screen view, tap the circles between the app windows.

Step 2. Tap the save icon.

Step 3. Select a location to add the app pair. The apps you are using in the split screen view will be saved to the location you select as an app pair.

Step 1. Tap the menu icon → Turn on Secret mode.

Step 2. Tap the Lock Secret mode switch to turn it on, tap Start, and then set a password for Secret mode.

In Secret mode, the device will change the colour of the toolbars. To turn off Secret mode, tap the menu icon → Turn off Secret mode.

In Secret mode, you cannot use some features, such as screen capture.

Open the notification panel, swipe downwards, and then tap the Kids icon. If you cannot find the Kids icon on the quick settings panel, tap the menu icon → Edit and drag the button over to add it.

When starting Samsung Kids for the first time or after performing a data reset, follow the on-screen instructions to complete the setup.

You can configure the settings for Samsung Kids and check the usage history.

On the Samsung Kids screen, tap the menu icon → Parental controls and enter your unlock code.

To close Samsung Kids, tap the Back button or tap the close Samsung Kids icon, and then enter your unlock code.

To edit items on the Samsung Health home screen, tap the menu icon → Edit home.

Step 1. Open the Samsung Notes app, tap the add note icon, and then create a note.

You can change the input method by tapping the keyboard icon or the handwriting icon.

Step 2. When you are finished composing the note, tap the Back button to save it. If you want to save the note in another file format, tap the menu icon → Save as file.

Touch and hold a note to delete and tap Delete.

Open the Galaxy Shop app to access the Samsung website and check various information related to products.

Using the Galaxy Wearable app, you can manage your wearable devices. When you connect your phone to the wearable device, you can customise the wearable device’s settings and apps.

Open the Galaxy Wearable app. Tap Continue to connect your phone to the wearable device. Follow the on-screen instructions to finish the setup.

Step 1. Open the Calendar app and tap the add icon or double tap a date. If the date already has saved events or tasks in it, tap the date and tap the add icon.

Step 2. Enter event details and tap Save.

Step 1. Open Settings, tap Accounts and backup → Manage accounts, and then select the account to sync with.

Step 2. Tap Sync account and tap the Calendar switch to turn it on.

To add accounts to sync with, open the Calendar app and tap the menu icon → the accounts icon → Manage calendars → the add icon. Then, select an account to sync with and sign in. When an account is added, a blue circle is displayed next to the account name.

Open the Calendar app and tap the menu icon → Reminders → the reminder icon. The Reminder screen will appear and the Reminder app icon (reminder icon) will be added to the Apps screen.

Step 1. Open the Reminder app.

Step 2. Tap the add icon, enter the details, and then tap Save.

On the reminders list, tap the checkbox icon or select a reminder and tap Complete.

Step 1. On the reminders list, tap the menu icon → Completed.

Step 2. Select a reminder to restore and tap Restore. Reminders will be added to the reminders list and you will be reminded again.

To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, touch and hold a reminder, tick reminders to delete, and then tap Delete.

Access and manage various files stored in the device.

Open the My Files app.

To check for unnecessary data and free up the device’s storage, tap Manage storage.

To search for files or folders, tap the search icon.

Perform basic arithmetic or scientific calculations.

Open the Calculator app.

History icon: Check the calculation history. To clear the history, tap Clear history. To close the calculation history panel, tap the close icon.

Unit conversion icon: Use the unit conversion tool. You can convert various values, such as area, length, or temperature, into other units.

Scientific calculator icon: Display the scientific calculator.

Open the Gaming Hub app, tap More → Game Booster → Game optimisation, and then select the mode you want.

Performance: This focuses on giving you high performance while playing games. If you use this mode, your device may heat up because of increased battery consumption.

Standard: This balances the performance and the battery usage time.

Battery saver: This saves battery power while playing games.

To open the Game Booster panel while playing games, tap the Game Booster icon on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have set the navigation bar to use Swipe gestures, open the notification panel and tap Tap to open Game Booster.

The functions available on the panel are:

Lock icon: Lock the touch screen while the game is being played. To unlock the touch screen, drag the lock icon in any direction.

Navigation bar icon: Hide the buttons on the navigation bar. To display the buttons, tap the navigation bar icon.

Screenshot icon: Capture screenshots.

Record icon: Record your game sessions. To stop recording, tap the stop icon.

Settings icon: Configure settings for Game Booster.

Priority mode: Set the device to block incoming calls and all notifications except for alarms to prevent your game from being disturbed.

Game optimisation: Change the performance mode.

Battery icon: Check the remaining battery usage time.

Temperature / Memory icon: Check the device’s temperature and memory status. You can also set the device to automatically adjust the volume or video frame rate to prevent the device from overheating and to stop apps from running in the background when there is not enough memory.

You can open apps in pop-up windows while playing a game.

Tap the Game Booster icon and select an app from the apps list.

View your phone’s displayed content on a large screen by connecting your phone to a screen mirroring-enabled TV or monitor.

Step 1. Open the notification panel, swipe downwards, and then tap the Smart View icon.

Step 2. Select a device to mirror your phone’s screen.

When you play a video with Smart View, the resolution may vary depending on the TV model.

You can listen to music on your phone and your friend’s phone through your Bluetooth speaker.

Step 1. Make sure that your phone and your Bluetooth speaker are connected.

Step 2. On your phone, open Settings, tap Connections → Bluetooth → the menu icon → Advanced settings, and then tap the Music Share switch to turn it on. You can use additional features, such as setting who to share your device with, by tapping Music Share.

Step 3. On your friend’s phone, select your speaker from the list of the Bluetooth devices.

Step 4. On your phone, accept the connection request. Your speaker will be shared.

When you play music through your friend’s phone, the music playing through your phone will be paused.

Step 1. Make sure that each phone and pair of Buds are connected.

Step 2. On your friend’s phone, open Settings, tap Connections → Bluetooth → the menu icon → Advanced settings, and then tap the Music Share switch to turn it on. You can use additional features, such as setting who to share your device with, by tapping Music Share.

Step 3. On your phone, open the notification panel and tap Media output.

Step 4. Tap Music Share and select your friend’s Buds from the detected devices list.

Step 5. On your friend’s phone, accept the connection request. When you play music through your phone, you can listen to it together through both Buds.

Connecting to a computer:

Step 1. On your mobile device, open Settings and tap Connected devices → Link to Windows.

Step 2. Follow the on-screen instructions to complete the connection.

Open the Phone Link app on the computer and select a category you want:

Photos

Calls

Your device

Notifications

Messages

Apps

On the shooting modes list, tap PHOTO and tap the shutter button to take a picture.

In shooting options, tap 12M to change the resolution to the one you want, and take a picture.

The resolution may vary depending on the model.

Step 1. On the preview screen, swipe upwards or downwards, or tap the switch camera icon to switch to the front camera for self-portraits.

Step 2. Face the front camera lens.

To take self-portraits with a wide-angle shot of the landscape or people, tap the wide angle icon.

Step 3. Tap the shutter button to take a picture.

Step 1. On the preview screen, tap the effects icon.

Step 2. Select effects and take a picture.

If you tap the add filter icon, you can download filters from Galaxy Store, or you can create your own filter using an image with a colour tone you like from Gallery.

Step 1. On the shooting modes list, tap VIDEO and tap the record video icon to record a video. To capture an image from the video while recording, tap the capture icon.

Step 2. Tap the stop recording icon to stop recording the video.

Step 1. On the shooting modes list, tap PORTRAIT.

Step 2. Tap the background blur adjustment bar icon and drag the background blur adjustment bar to adjust the blur level.

Step 3. When Ready appears on the preview screen, tap the shutter button to take a picture.

Use this feature in a place that has sufficient light.

The background blur may not be applied properly in the following conditions:

The device or the subject is moving.

The subject is thin or transparent.

The subject has a similar colour to the background.

The subject or background is plain.

Step 1. On the shooting modes list, tap MORE → SLOW MOTION and tap the record video icon to record a video.

Step 2. When you are finished recording, tap the stop icon to stop.

Step 3. On the preview screen, tap the preview thumbnail. The fast section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, tap the edit icon and drag the section editing bar to the left or right.

Step 1. On the shooting modes list, tap MORE → HYPERLAPSE.

Step 2. Tap 10x or AUTO and select a frame rate option. If you set the frame rate to AUTO, the device will automatically adjust the frame rate according to the changing rate of the scene.

Step 3. Tap the record icon to start recording.

Step 4. Tap the stop icon to finish recording.

Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene.

Scan documents: Display a button (scan icon) to scan documents and text detected with the rear camera.

High efficiency pictures: Take pictures in the High Efficiency Image Format (HEIF).

Save selfies as previewed: Set the device to save pictures as they appear on the preview screen when taken with the front camera without flipping them.

Swipe up/down to switch cameras: Turn on this feature to switch cameras by swiping upwards or downwards on the preview screen.

On the Settings screen, tap Location.

App permissions: Check the list of apps that have permission to access the device’s location and edit the permission settings.

Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are turned off. You can also check the location services your device is using.

Recent access: Check which apps request your current location information.

On the Settings screen, tap Safety and emergency.

Medical info: Enter your medical information.

Emergency contacts: Add your emergency contacts.

Emergency SOS: Set the device to make an emergency call to the preset number when you press the Side button five times.

Emergency sharing: Set the device to send information, such as your location or your device’s lower battery notifications, to your emergency contacts for a certain period of time.

Unknown tracker alerts: You will receive a notification if an unknown tracker has been detected travelling with you.

Silence notifications while driving: Turn on the Do Not Disturb feature automatically while driving.

Emergency Location Service: Turn on the Emergency Location Service (ELS) feature.

Wireless emergency alerts: Change the settings for wireless emergency alerts.

Earthquake alerts: Turn on the earthquake alert feature.

Step 1. On the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud.

Step 2. Tap the switches next to the items you want to back up and tap Back up now.

Step 3. Tap Done.

Step 1. On the Settings screen, tap Accounts and backup.

Step 2. Tap Restore data and select a device you want.

Step 3. Tick items you want to restore and tap Restore.

On the Settings screen, tap Google.

One-handed mode: Turn on one-handed operation mode for your convenience when using the device with one hand.

Before using Samsung Pass, register your biometric data to Samsung Pass.

On the Settings screen, tap Security and privacy → More security settings → Samsung Pass. Follow the on-screen instructions to complete the setup.

Step 1. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.

Step 2. When a pop-up window asking whether you want to save the sign-in information appears, tick Sign in with Samsung Pass and tap Remember.

Step 1. On the sign-in page of the app, enter your ID and password, and then tap the app’s sign-in button.

Step 2. When a pop-up window asking whether you want to save the sign-in information appears, tap Save.

Step 1. On the Samsung Pass main screen, tap Apps/websites and select a website or app from the list.

Step 2. Tap Edit and modify your ID, password, and the website’s or app’s name. To delete your sign-in information, tap Delete.

Step 1. On the Samsung Pass main screen, select an option under Private info.

Step 2. Enter the information and tap Save. You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps.

On the Samsung Pass main screen, tap the menu icon → Settings → Devices using Samsung Pass → the menu icon → Leave Samsung Pass.

Emergency SOS: Set the device to make an emergency call to the preset number when you press the Side button five times.

Step 1. Open the Secure Folder app and tap the menu icon → Settings → Auto lock Secure Folder.

Step 2. Select a lock option.

To manually lock your Secure Folder, tap the menu icon → Lock and exit.

Step 1. Open the Secure Folder app and tap the menu icon → Add files.

Step 2. Tap Images, tick images to move, and then tap Done.

Step 3. Tap Move. The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap Copy.

Step 1. Open the Secure Folder app and tap Gallery.

Step 2. Select an image and tap the menu icon → Move out of Secure Folder. The selected items will be moved to Gallery in the default storage.

Step 1. Open the Secure Folder app and tap the add app icon.

Step 2. Tick one or more apps installed on the device and tap Add.

Step 1. Open the Secure Folder app and tap the menu icon → Settings → Manage accounts → Add account.

Step 2. Select an account service.

Step 3. Follow the on-screen instructions to complete the account setup.

Open the Secure Folder app, tap the menu icon → Settings, and then tap the Add Secure Folder to Apps screen switch to turn it off.

Alternatively, open the notification panel, swipe downwards, and then tap the Secure Folder icon to turn off the feature. If you cannot find the Secure Folder icon on the quick settings panel, tap the menu icon → Edit and drag the button over to add it.

If you want to show the Secure Folder again, open Settings, tap Security and privacy → More security settings → Secure Folder, and then tap the Add Secure Folder to Apps screen switch to turn it on.

Open the Secure Folder app and tap the menu icon → Settings → More settings → Uninstall.

To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap Uninstall. To access data backed up from Secure Folder, open the My Files app and tap Internal storage → Download → Secure Folder.

Notes saved in Samsung Notes will not be backed up.

For better face registration, register your face indoors and out of direct sunlight.

Step 1. On the Settings screen, tap Security and privacy → Biometrics → Face recognition.

Step 2. Read the on-screen instructions and tap Continue.

Step 3. Set a screen lock method.

Step 4. Position your face inside the frame on the screen. The camera will scan your face.

If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.

To enhance the face recognition, tap Add alternative appearance to enhance recognition and add an alternate appearance.

Step 1. On the Settings screen, tap Security and privacy → Biometrics → Face recognition.

Step 2. Unlock the screen using the preset screen lock method.

Step 3. Tap the Face unlock switch to turn it on.

Step 4. On the locked screen, look at the screen. When your face is recognised, you can unlock the screen without using any additional screen lock method. If your face is not recognised, use the preset screen lock method.

Step 1. On the Settings screen, tap Security and privacy → Biometrics → Face recognition.

Step 2. Unlock the screen using the preset screen lock method.

Step 3. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be turned off.

On the Settings screen, tap Security and privacy → Biometrics → Fingerprints and follow the on-screen instructions to register your fingerprint. After registering, you can check whether your fingerprint is registered and its name by tapping Check added fingerprints.

Step 1. On the Settings screen, tap Security and privacy → Biometrics → Fingerprints.

Step 2. Unlock the screen using the preset screen lock method.

Step 3. Tap the Fingerprint unlock switch to turn it on.

Step 4. On the locked screen, place your finger on the fingerprint recognition sensor and scan your fingerprint.

Step 1. On the Settings screen, tap Security and privacy → Biometrics → Fingerprints.

Step 2. Unlock the screen using the preset screen lock method.

Step 3. Select a fingerprint to delete and tap Remove.

Step 1. Open Settings and tap Security and privacy → More security settings → Secure Folder.

Step 2. Follow the on-screen instructions to complete the setup. When a pop-up window asking whether you want to reset the Secure Folder lock type with your Samsung account appears, tap Turn on. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not turn on this feature, you cannot reset the lock type when you have forgotten it. When the setup is complete, the Secure Folder screen will appear and the Secure Folder app icon (Secure Folder icon) will be added to the Apps screen.

When the Secure Folder app is locked, you must unlock it using your preset lock method.

To change the name or icon of Secure Folder, tap the menu icon → Customise.

Changing the screen mode:

On the Settings screen, tap Display → Screen mode and select a mode you want.

Vivid: This optimises the colour range, saturation, and sharpness of your display. You can also adjust the display colour balance by colour value.

Natural: This adjusts the screen to a natural tone.

You can adjust the display colour only in Vivid mode.

Vivid mode may not be compatible with third-party apps.

Optimising the full screen colour balance:

Optimise the display colour by adjusting the colour tones to your preference. On the Settings screen, tap Display → Screen mode → Vivid and adjust the colour adjustment bar under White balance. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase.

Adjusting the screen tone by colour value:

Step 1. On the Settings screen, tap Display → Screen mode → Vivid.

Step 2. Tap Advanced settings.

Step 3. Adjust the R (Red), G (Green), or B (Blue) colour bar to your preference. The screen tone will be adjusted.

Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by turning on power saving features.

On the Settings screen, tap Device care → Battery. Refer to Battery for more information.

Power saving: Turn on power saving mode to extend the battery’s usage time.

Background usage limits: Limit battery usage for apps that you do not use often.

Protect battery: Limit the maximum charge to 85% to extend the lifespan of your battery.

Charging settings: Configure the charging settings.

Show battery percentage: Display the remaining battery percentage on the status bar.

Battery information: Check out battery information, such as the battery capacity.

The refresh rate is the number of times the screen is refreshed every second. Use a high refresh rate to prevent the screen from flickering when switching between screens. The screen will scroll more smoothly. When you select a standard refresh rate, you can use the battery longer.

Step 1. On the Settings screen, tap Display → Motion smoothness.

Step 2. Select a refresh rate.

Adaptive: Get smoother animations and scrolling by automatically adjusting your screen refresh rate into a higher one.

High: Get smoother animations and scrolling with a high screen refresh rate.

Standard: Use a standard refresh rate in normal situations to conserve battery power.

On the Settings screen, tap Display.

Light / Dark: Turn Dark mode on or off.

Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. You can set a schedule for applying Dark mode.

Brightness: Adjust the brightness of the display.

Adaptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.

Motion smoothness: Change the refresh rate of the screen. When a high refresh rate is set, the screen will scroll more smoothly.

Eye comfort shield: Reduce eye strain by limiting the amount of blue light emitted by the screen. You can set a schedule for applying this feature.

Screen mode: Change the screen mode to adjust the display’s colour and contrast.

Font size and style: Change the font size and style.

Screen zoom: Make the items on the screen larger or smaller.

Full screen apps: Select apps to use with the full screen aspect ratio.

Camera cutout: Set the device to hide the front camera from the screen.

Screen timeout: Set the length of time the device waits before turning off the display’s backlight.

Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen.

Edge panels: Change the settings for the Edge panel.

Navigation bar: Change the navigation bar settings.

Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag.

Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors.

Show charging information: Set the device to display the charging information, such as the remaining battery percentage when the screen is off.

Screen saver: Set the device to launch a screensaver when the device is charging.

To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.

Turn the flash on or off.

Select the length of the delay before the camera automatically takes a picture.

3:4: Select an aspect ratio for pictures.

12M: Select a resolution for pictures.

Change the recording time for hyperlapse videos.

10x / AUTO: Select a frame rate for hyperlapse videos.

9:16: Select an aspect ratio for videos.

Select a resolution for videos.

Apply a filter effect or beauty effects.

Select a metering method. This determines how light values are calculated. Centre-weighted metering uses the light in the centre portion of the shot to calculate the exposure of the shot. Matrix metering averages the entire scene. Spot metering uses the light in a concentrated centre area of the shot to calculate the exposure of the shot.

Adjust the colour tone.

In FOOD mode, focus on a subject inside the frame and blur the image outside the frame.

In FOOD mode, adjust the colour temperature.

Scan QR codes: Set the device to scan QR codes from the preview screen.

Auto HDR: Take pictures with rich colours and reproduce details even in bright and dark areas.

Grid lines: Display viewfinder guides to help composition when selecting subjects.

Location tags: Attach a GPS location tag to the picture.

Shooting methods: Select additional shooting methods for taking a picture or recording a video.

Settings to keep: Keep the last settings you used, such as the shooting mode, when you open the camera.

Storage location: Select a storage location. This feature will appear when you insert an SD card.

Show Snapchat Lenses in Fun mode: Set the device to take pictures or record videos with various effects using unique Snapchat Lenses.

Privacy:

Privacy Notice: Access the Privacy Notice.

Permissions: Access the permissions required to use the Camera app.

Reset settings: Reset the camera settings.

About Camera: Check the Camera app version and legal information.

Contact us: Ask questions or check out the frequently asked questions.

Step 1. Open the Gallery app and tap Albums → the add icon → Album to create an album.

Step 2. Select the images or videos you want to copy or move them to an album.

Open the Gallery app, tap the sync icon, and then follow the on-screen instructions to complete the sync. The Gallery app and the cloud will be synced.

When your Gallery app is synced with the cloud, pictures and videos you take will also be saved in the cloud. You can access images and videos saved in the cloud in your Gallery app and from other devices.

When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.

You can keep the deleted images and videos in the recycle bin. The files will be deleted after a certain period.

To access files in the recycle bin, open the Gallery app and tap the menu icon → Recycle bin.

Use the following methods to launch AR Zone:

Open the AR Zone app.

Open the Camera app and tap MORE → AR ZONE.

Step 1. Open the AR Zone app and tap AR Emoji Studio.

Step 2. You can pick a pre-made emoji. Swipe to the left or right, select an emoji, and then tap the next icon.

If you want to make your own emoji, take a selfie or select an image.

Step 3. Follow the on-screen instructions to create an emoji.

Open the AR Zone app, tap AR Emoji Studio → the select emoji icon, and then select an emoji you want.

Open the AR Zone app, tap AR Emoji Studio → the delete icon → the delete icon, tick emojis to delete, and then tap Delete.

Step 1. Open the AR Zone app and tap AR Emoji Studio.

Step 2. Select Create video, Call screen, or Lock screen.

Step 3. Select a template you want. To change the background image, tap the menu icon → the edit icon.

Step 4. Tap Save to save the video. You can check the saved videos in Gallery.

Step 5. To use the video directly, select an option at the bottom of the screen.

Step 1. Open the AR Zone app and tap AR Emoji Studio.

Step 2. Tap Profile and select an emoji.

Step 3. Select a pose you want.

Step 4. Tap Done → Save.

Step 1. Open the AR Zone app and tap AR Emoji Stickers.

Step 2. Tap the add icon at the top of the stickers list.

Step 3. Edit stickers how you want and tap Save. You can access the stickers you have created at the top of the stickers list.

Open the AR Zone app and tap AR Emoji Stickers → the menu icon → Edit. Select the emoji stickers to delete and tap Delete.

Step 1. While composing a message in the Messages app, tap the emoji icon on the Samsung Keyboard.

Step 2. Tap the emoji icon.

Step 3. Select one of your emoji stickers. The emoji sticker will be inserted.

Step 1. Open the Voice Recorder app.

Step 2. Tap the record icon to start recording. Speak into the microphone.

Tap the pause icon to pause recording.

While making a voice recording, tap BOOKMARK to insert a bookmark.

Step 3. Tap the stop icon to finish recording.

Step 4. Enter a file name and tap Save.

Open the Radio app.

Before you use this app, you must connect headphones, which serve as the radio antenna.

The FM radio scans and saves available stations automatically when running for the first time.

To listen to the radio through the speaker instead of the connected headphones, tap the menu icon → Play through speaker.

Open the Gallery app to access images and videos stored in your device. You can also manage images and videos by album or create stories.

Step 1. Open the Gallery app and select an image.

Step 2. Spread two fingers apart on the area you want to save and tap the crop icon. The cropped area will be saved as a file.

Open the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen.

To use more options during playback, tap Play video.

You can perform the following actions during video playback:

View the content on a large screen using the Smart View feature.

Skip to the previous video. Touch and hold to rewind.

Capture the current screen.

Create a GIF.

Change the screen ratio.

Tap the menu icon for More options.

Configure the caption settings.

Skip to the next video. Touch and hold to fast-forward.

Pause and resume playback.

Rotate the screen.

Change the playback speed.

Switch to the pop-up video player.

Lock the playback screen.

Drag up or down on the left side of the playback screen to adjust the brightness, or drag up or down on the right side of the playback screen to adjust the volume.

To rewind or fast-forward, swipe to the left or right on the playback screen.

Step 1. Open the Gallery app and select an image.

Step 2. On the other device, open the notification panel, swipe downwards, and then tap the Quick Share icon to turn it on. If you cannot find the Quick Share icon on the quick settings panel, tap the menu icon → Edit and drag the button over to add it.

Step 3. Tap the Quick Share icon → Quick Share and select a device to transfer the image to. To share the link with a QR code, tap the QR code icon and scan the QR code.

Step 4. Accept the file transfer request on the other device.

This feature does not support sharing videos with TVs or SmartThings supported devices. To watch videos on TV, use the Smart View feature.

Step 1. Open the notification panel, swipe downwards, and then tap the Quick Share icon.

Step 2. Select an option.

No one: Do not allow others to find your phone.

Contacts only: Only allow Samsung users in your contacts to share with your phone.

Anyone nearby: Allow any nearby devices to share with your phone.

Method 1) Button capture: Press the Side button and the Volume Down button simultaneously.

Method 2) Swipe capture: With the edge of your hand, swipe your hand to the left or right across the screen.

If capturing a screenshot by swiping is not turned on, open Settings, tap Advanced features → Motions and gestures, and then tap the Palm swipe to capture switch to turn it on.

Scroll capture icon: Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap the scroll capture icon, the screen will automatically scroll down and more content will be captured.

Write/Crop icon: Write or draw on the screenshot or crop a portion from the screenshot. You can check the cropped area in Gallery.

Tag icon: Add tags to the screenshot. To search for screenshots by tag, tap the search icon in Gallery. You can access the tags list and search for the screenshot you want.

Share icon: Share the screenshot with others.

Step 1. Connect your new phone and the previous device using your new phone’s USB cable. A USB connector may be needed depending on the previous device.

Step 2. When the app selection pop-up window appears, tap Smart Switch → Receive data.

Step 3. In the previous device, tap OK. If you do not have the app, download it from Galaxy Store or Play Store. Your new phone will recognise the previous device and a list of data you can transfer will appear.

Step 4. On your new phone, select an option you want, tap Next, and then follow the on-screen instructions to transfer data.

Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.

Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted.

Step 1. On the previous device, open Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store.

Step 2. On your new phone, open Settings and tap Accounts and backup → Bring data from old device.

Step 3. Place the devices near each other.

Step 4. On the previous device, tap Send data → Wireless.

Step 5. On your new phone, tap Receive data, select your previous device’s operating system, and then tap Wireless.

Step 6. On the previous device, tap Allow.

Step 7. On your new phone, select an option you want, tap Next, and then follow the on-screen instructions to transfer data.

Step 1. Back up data from your previous device to external storage.

Step 2. Insert or connect the external storage device to your phone.

Step 3. On your phone, open Settings and tap Accounts and backup → External storage transfer.

Step 4. Select the backup data under Restore from.

Step 5. Select an option you want, tap Next, and then follow the on-screen instructions to transfer data.

Step 1. On the computer, visit the Samsung website to download Smart Switch.

Step 2. On the computer, open Smart Switch. If your previous device is not a Samsung device, back up data to a computer using an app provided by the device’s manufacturer. Then, skip to the fifth step.

Step 3. Connect your previous device to the computer using the device’s USB cable.

Step 4. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer.

Step 5. Connect your new phone to the computer using the USB cable.

Step 6. On the computer, follow the on-screen instructions to transfer data to your new phone.

On the Settings screen, tap About phone.

To change your device’s name, tap Edit.

Status information: Check out various device information, such as the SIM card status, Wi-Fi MAC address, and serial number.

Legal information: Access legal information related to the device, such as safety information and the open source licence.

Software information: Access the device’s software information, such as its operating system version and firmware version.

Battery information: Check out the device’s battery status and information.

Descriptions are based on the device’s default settings.

Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

The device may require a connection to a Wi-Fi or mobile network when using some apps or features.

Content (high quality content) that requires high CPU and memory usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

Default apps that come with the device are subject to updates and may no longer be supported without prior notice.

Modifying the device’s operating system or installing software from unofficial sources may result in device malfunctions and data damage or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

You can see the touch screen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Because of the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.

It is recommended not to use fixed graphics on part or all of the touch screen for extended periods and turn off the touch screen when not using the device.

You can set the touch screen to turn off automatically when you are not using it. Open Settings, tap Display → Screen timeout, and then select the length of time you want the device to wait before turning off the touch screen.

To set the touch screen to automatically adjust its brightness based on the surrounding environment, open Settings, tap Display, and then tap the Adaptive brightness switch to turn it on.

Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC).

If your device is approved by the FCC, you can check out the FCC ID of the device. To access the FCC ID, open Settings and tap About phone → Status information. If your device does not have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its territories and may only be brought to the U.S. for the owner’s personal use.

Depending on the region, you can check out the regulatory information on the device. To access the information, open Settings and tap About phone → Regulatory information.

The bandwidths supported by the device may vary depending on the region or carrier.

5G network availability may vary depending on the model, country, network provider, and user environment.

Your device contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. In the case of medical devices, keep your device more than 15 cm apart. Stop using your device if you suspect any interference with your medical device and consult your physician or your medical device manufacturer.

Before using the face recognition to unlock your device, keep the following precautions in mind.

Your device could be unlocked by someone or something that looks like your image.

Face recognition is less secure than Pattern, PIN, or Password.

Consider the following when using face recognition:

Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup

Ensure that you are in a well-lit area and that the camera lens is clean when registering

Ensure your image is not blurry for better match results

Ensure that the fingerprint recognition sensor and your fingers are clean and dry.

If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger.

In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.

When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance:

The device may not recognise fingerprints that are affected by wrinkles or scars.

The device may not recognise fingerprints from small or thin fingers.

To improve recognition performance, register the fingerprints of the fingers used most often to perform tasks on the device.

The Side button has a built-in fingerprint recognition sensor. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.

Covering the fingerprint recognition sensor with accessories, such as stickers, may decrease the fingerprint recognition rate.

If these methods do not solve your problem, perform a factory data reset.

Open Settings and tap General management → Reset → Factory data reset → Reset → Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialling.

Ensure that you have not set call barring for the incoming phone number.

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If you are using headphones, ensure that they are properly connected.

Adjust the volume by pressing the Volume button or move to another area.

Ensure that you are not blocking the device’s internal antenna.

When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems because of issues with the carrier’s base station. Move to another area and try again.

When using the device while moving, wireless network services may be disabled because of issues with the carrier’s network.

Ensure that the charger is connected properly.

When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.

Battery consumption will increase when you use certain features or apps, such as GPS, games, or the internet.

The battery is consumable and the useful charge will get shorter over time.

Your device must have sufficient available storage and battery power to operate the camera app. If you receive error messages when opening the camera, try the following:

Charge the battery.

Free some storage by transferring files to a computer or deleting files from your device.

Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre or an authorised service centre.

The quality of your pictures may vary, depending on the surroundings and the photography techniques you use.

If you take pictures in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Free some storage by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it.

Ensure that the device you wish to connect with is ready to be scanned or connected to.

Ensure that your phone and the other Bluetooth device are within the maximum Bluetooth range (10 m).

On your phone, open Settings, tap Connections, and then tap the Bluetooth switch to turn it on again.

On your phone, open Settings, tap General management → Reset → Reset Wi-Fi and Bluetooth settings → Reset settings to reset network settings. You may lose registered information when performing the reset.

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper driver installed and updated on your computer.

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is damaged or lost.

Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.

The navigation bar containing the Home button may disappear while using certain apps or features. To access the navigation bar, drag upwards from the bottom of the screen.

Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.

If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung approved one.

When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

Close any running apps and do not use the device for a while.

Keep the device updated with the latest software.

Conflicts between running apps may cause the device to heat up. Restart the device.

Turn off the Wi-Fi, GPS, and Bluetooth features when not using them.

Close apps that increase battery consumption or that run in the background when not in use.

Delete unnecessary files or unused apps.

Decrease the screen brightness.

If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre or an authorised service centre.

The device’s recommended operating temperature is between 0 °C to 35 °C. Using the device outside of the recommended temperature range may damage the device or reduce the battery’s lifespan.

Do not store your device in very cold or very hot temperatures.

Do not expose your device to direct sunlight for extended periods.

Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.

Do not place the device in any areas that may overheat, such as on an electric heating mat.

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.

Do not use a cable whose covering is peeled off or damaged, and do not use any charger or battery that is damaged or malfunctioning.