SAMSUNG SM-A145F-DSN (01) PDF Document

The app selection pop-up window that appears on your phone is for data transfer. Do not select an app from the pop-up window.

Your device provides various options that help you conserve battery power:

• Optimise the device using the device care feature.
• When you are not using the device, turn off the screen by pressing the Side button.
• Turn on power saving mode.
• Close unnecessary apps.
• Turn off the Bluetooth feature when not in use.
• Turn off auto-syncing of apps that need to be synced.
• Decrease the backlight time.
• Decrease the screen brightness.

Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.

• Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
• Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable.
• If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
• To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
• When using a charger, it is recommended to use an approved charger that guarantees the charging performance.
• If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a slower charging speed because of a lower electric current.
• The device can be used while it is charging, but it may take longer to fully charge the battery.
• If the device receives an unstable power supply while charging, the touch screen may not function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
• If the device is not charging properly, take the device and the charger to a Samsung Service Centre or an authorised service centre.

For SM-A145F, SM-A145FB, SM-A146B:

1. Insert the ejection pin into the hole on the tray to loosen the tray.
2. Pull out the tray gently from the tray slot.
3. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it.
4. Insert the tray back into the tray slot.

Use only a nano-SIM card.

• Use caution not to lose or let others use the SIM or USIM card.
• Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
• If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
• If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.

Open Settings and tap Connections → SIM manager.

• SIM cards: Activate the SIM card to use and customise the SIM card settings.
• Preferred SIMs: Select to use specific SIM cards for some features, such as voice calls, when two cards are activated.
• Data switching: Set the device to use another SIM card for data services if the preferred SIM card cannot connect to the network.
• More SIM settings: Customise the call settings.

For SM-A145F, SM-A145FB, SM-A145P, SM-A145R, SM-A146B, SM-A146P:

1. Insert the ejection pin into the hole on the tray to loosen the tray.
2. Pull out the tray gently from the tray slot.
3. Place an SD card on the tray with the gold-coloured contacts facing downwards and gently press the SD card into the tray to secure it.
4. Insert the tray back into the tray slot.

Use only a microSD card.

• Some SD cards may not be fully compatible with the device. Using an incompatible card may damage the device, the SD card, or the data stored in it.
• Use caution to insert the SD card right-side up.
• Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
• When you remove the tray from the device, the mobile data connection will be disabled.
• If the card is not fixed firmly into the tray, the SD card may leave or fall out of the tray.
• If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.
• The device supports the FAT and the exFAT file systems for SD cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the SD card, you must format it. If your device cannot format or recognise the SD card, contact the SD card manufacturer, a Samsung Service Centre or an authorised service centre.
• Frequent writing and erasing of data shortens the lifespan of SD cards.
• When inserting an SD card into the device, the SD card’s file directory appears in the My Files → SD card folder.

Before removing the SD card, first unmount it for safe removal.

1. Open Settings and tap Device care → Storage.
2. Swipe to the left to access the SD card page.
3. Tap → Unmount.

Do not remove external storage, such as an SD card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be damaged or lost or cause damage to the external storage or phone. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

An SD card formatted on a computer may not be compatible with the device. Format the SD card on the device.

1. Open Settings and tap Device care → Storage.
2. Swipe to the left to access the SD card page.
3. Tap → Format.

Before formatting the SD card, remember to make backup copies of all important data stored in the SD card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Press and hold the Side button for a few seconds to turn on the device.

1 To turn off the device, press and hold the Side button. Alternatively, open the notification panel, swipe downwards, and then tap .

2 Tap Power off.

To restart the device, tap Restart.

If your device is frozen and unresponsive, press and hold the Side button and the Volume Down button simultaneously for more than 7 seconds to restart it.

You can make an emergency call or check the medical information you saved.

Press and hold the Side button, and then tap Emergency call. Alternatively, open the notification panel, swipe downwards, and then tap → Emergency call.

To manage your medical information and emergency contacts, open Settings and tap Safety and emergency.

If you do not connect to a Wi-Fi network, you might not be able to set up some device features during the initial setup.

On the Home screen, swipe upwards to open the Apps screen.

To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button.

If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, touch and hold an empty area, tap Settings, and then tap the Show Apps screen button on Home screen switch to turn it on. The Apps button will be added at the bottom of the Home screen.

On the Home screen, touch and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.

• Adding panels: Swipe to the left, and then tap .
• Moving panels: Drag a panel preview to a new location.
• Deleting panels: Tap on the panel.

Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, touch and hold an empty area, and then tap Settings → Home screen layout → Home screen only → Apply.

1. On the Apps screen, tap Search.
2. Enter a keyword.

Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.

On the Home screen or the Apps screen, drag an app over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name.

To add more apps to the folder, tap on the folder. Tick the apps to add and tap Done. You can also add an app by dragging it to the folder.

Touch and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.

Drag the Edge panel handle towards the centre of the screen.

If the Edge panel handle is not visible, open Settings, tap Display, and then tap the Edge panels switch to turn it on.

To change the screen lock method, open Settings, tap Lock screen → Screen lock type, and then select a method.

You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Open Settings, tap Lock screen → Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to turn it on.

To open the notification panel, drag the status bar downwards.

Swipe downwards on the notification panel to open the quick settings panel.

1. Open the notification panel and tap Media output.
2. Tap the icons on the controller to control the playback.

1. Open the notification panel and tap Device control. Nearby connected devices and SmartThings devices and scenes will appear.
2. Select a nearby device or a SmartThings device to control it, or select a scene to launch it.

Tap → Languages and types → Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by tapping .

On the navigation bar, tap to change the keyboard.

To change the keyboard type, tap → Languages and types, select a language, and then select the keyboard type you want.

• If the keyboard button ( ) does not appear on the navigation bar, open Settings, tap General management → Keyboard list and default, and then tap the Keyboard button on navigation bar switch to turn it on.

1. Touch and hold over text.
2. Drag or to select the desired text, or tap Select all to select all text.
3. Tap Copy or Cut. The selected text is copied to the clipboard.
4. Touch and hold where the text is to be inserted and tap Paste.

To paste text that you have previously copied, tap Clipboard and select the text.

Touch and hold an app and select an option.

• Uninstall: Uninstall downloaded apps.
• Disable: Disable selected default apps that cannot be uninstalled from the device.

Some apps may not support this feature.

Open Settings, tap Apps → → Disabled → OK, select an app, and then tap Enable.

Open Settings and tap Apps → → Permission manager. Select an item and select an app.

1. Open the Phone app and tap Keypad.
2. Enter a phone number.
3. Tap to make a voice call.

1. Open the Phone app and tap Keypad.
2. Enter a phone number.
3. Tap or to make a video call.

1. Open the Phone app and tap Keypad.
2. Touch and hold 0 until the + sign appears.
3. Enter the country code, area code, and phone number, and then tap .

When a call comes in, drag outside the large circle.

When a call comes in, drag outside the large circle.

To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.

Block calls from specific numbers added to your block list.

Open the Phone app, tap → Settings → Block numbers, and then select contacts or phone numbers to save in the blocked numbers list.

You can also block incoming calls from people that do not show their caller ID. Tap the Block calls from unknown numbers switch to turn the feature on.

1. Open the Contacts app and tap .
2. Select a storage location.
3. Enter contact information and tap Save.

1. Open the Contacts app and tap → Manage contacts → Import contacts.
2. Follow the on-screen instructions to import contacts.

1. Open Settings, tap Accounts and backup → Manage accounts and select the account to sync with.
2. Tap Sync account and tap the Contacts switch to turn it on.

1. Open the Contacts app and tap → Edit.
2. Select contacts and tap Delete.

To delete contacts one by one, tap a contact from the contacts list and tap More → Delete.

1. Open the Contacts app and tap → Groups → Create group.
2. Follow the on-screen instructions to create a group.

1. Open the Contacts app and tap → Manage contacts → Merge contacts.
2. Tick contacts and tap Merge.

1. Open the Messages app and tap .
2. Add recipients and enter a message.
3. Tap to send the message.

To record and send a voice message, touch and hold , and say your message. The recording icon appears only while the message input field is empty.

1. Open the Messages app and tap Conversations.
2. On the messages list, select a contact or a phone number.

• To reply to the message, tap the message input field, enter a message, and then tap .
• To adjust the font size, spread two fingers apart or pinch on the screen.

Open the Messages app and tap Conversations → .

If the category option does not appear, tap → Settings and tap the Conversation categories switch to turn it on.

Touch and hold a message to delete, then tap Delete.

You can launch Multi window by swiping the screen.

Swipe with two fingers from the bottom of the screen towards the middle of the screen. The screen will change to the split screen view.

To change to the pop-up view, swipe from the top corner towards the middle of the screen.

To use this feature, open Settings, tap Advanced features → Multi window, and then tap the Swipe for split screen or Swipe for pop-up view switch to turn it on.

1. Tap the Recents button to open the list of recently used apps.
2. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view or Open in pop-up view.

Drag the circles between the app windows to adjust the size of the windows. When you drag the circles between the app windows to the edge of the screen, the window will be maximised.

Add frequently used apps as an app pair to open them together in the split screen view with a single tap.

1. In the split screen view, tap the circles between the app windows.
2. Tap .
3. Select a location to add the app pair.

The apps you are using in the split screen view will be saved to the location you select as an app pair.

Bookmark the current webpage by tapping the bookmark icon.

If you set a password for Secret mode, you can prevent others from accessing your search history, browsing history, bookmarks, and saved pages.

1. Tap → Turn on Secret mode.
2. Tap the Lock Secret mode switch to turn it on, tap Start, and then set a password for Secret mode.

In Secret mode, the device will change the colour of the toolbars. To turn off Secret mode, tap → Turn off Secret mode.

In Secret mode, you cannot use some features, such as screen capture.

Open the notification panel, swipe downwards, and then tap (Kids). If you cannot find (Kids) on the quick settings panel, tap → Edit and drag the button over to add it.

To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.

To edit items on the Samsung Health home screen, tap → Edit home.

1. Open the Samsung Notes app, tap , and then create a note.

You can change the input method by tapping or .

When you are finished composing the note, tap the Back button to save it. If you want to save the note in another file format, tap → Save as file.

Touch and hold a note to delete and tap Delete.

1. Open the Calendar app and tap or double tap a date. If the date already has saved events or tasks in it, tap the date and tap .
2. Enter event details and tap Save.

1. Open Settings, tap Accounts and backup → Manage accounts, and then select the account to sync with.
2. Tap Sync account and tap the Calendar switch to turn it on.

To add accounts to sync with, open the Calendar app and tap → → Manage calendars → . Then, select an account to sync with and sign in. When an account is added, a blue circle is displayed next to the account name.

Open the Calendar app and tap → Reminders → . The Reminder screen will appear and the Reminder app icon ( ) will be added to the Apps screen.

1. Open the Reminder app.
2. Tap , enter the details, and then tap Save.

On the reminders list, tap or select a reminder and tap Complete.

1. On the reminders list, tap → Completed.
2. Select a reminder to restore and tap Restore.

Reminders will be added to the reminders list and you will be reminded again.

To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, touch and hold a reminder, tick reminders to delete, and then tap Delete.

Access and manage various files stored in the device.

Open the My Files app.

To check for unnecessary data and free up the device’s storage, tap Manage storage.

To search for files or folders, tap .

You can change the game performance mode.

Open the Gaming Hub app, tap More → Game Booster → Game optimisation, and then select the mode you want.

• Performance: This focuses on giving you high performance while playing games. If you use this mode, your device may heat up because of increased battery consumption.
• Standard: This balances the performance and the battery usage time.
• Battery saver: This saves battery power while playing games.

You can open apps in pop-up windows while playing a game.

Tap and select an app from the apps list.

1. Open the notification panel, swipe downwards, and then tap (Smart View).
2. Select a device to mirror your phone’s screen.

You can listen to music on your phone and your friend’s phone through your Bluetooth speaker.

1. Make sure that your phone and your Bluetooth speaker are connected.
2. On your phone, open Settings, tap Connections → Bluetooth → → Advanced settings, and then tap the Music Share switch to turn it on. You can use additional features, such as setting who to share your device with, by tapping Music Share.
3. On your friend’s phone, select your speaker from the list of the Bluetooth devices.
4. On your phone, accept the connection request.

Your speaker will be shared. When you play music through your friend’s phone, the music playing through your phone will be paused.

You can listen to music on your phone together through your Buds and your friend’s Buds.

1. Make sure that each phone and pair of Buds are connected.
2. On your friend’s phone, open Settings, tap Connections → Bluetooth → → Advanced settings, and then tap the Music Share switch to turn it on. You can use additional features, such as setting who to share your device with, by tapping Music Share.
3. On your phone, open the notification panel and tap Media output.
4. Tap Music Share and select your friend’s Buds from the detected devices list.
5. On your friend’s phone, accept the connection request.

When you play music through your phone, you can listen to it together through both Buds.

1. On your mobile device, open Settings and tap Connected devices → Link to Windows.
2. Follow the on-screen instructions to complete the connection.

1. Open the Camera app. You can also open the app by pressing the Side button twice or dragging to the left on the locked screen.
2. Tap the image on the preview screen where the camera should focus. To adjust the brightness of pictures, drag the adjustment bar that appears above or below the circular frame.
3. Tap to take a picture.

To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.

Select 0.5x/1x/2x or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out.

• 0.5x: Take wide-angle pictures or record wide-angle videos of things like landscapes. (SM-A145F, SM-A245F)
• 1x: Take basic pictures or record normal videos.
• 2x: Take pictures or record videos by enlarging the subject.

Zoom features are available only when using the rear camera.

Touch and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a picture.

• Touch and hold the camera button to record a video.
• To take burst shots, swipe the camera button to the edge of the screen and hold it.

On the preview screen, use the following options:

• : Turn the flash on or off.
• : Select the length of the delay before the camera automatically takes a picture.
• 3:4: Select an aspect ratio for pictures.
• 12M: Select a resolution for pictures.
• : Change the recording time for hyperlapse videos.
• 10x / AUTO: Select a frame rate for hyperlapse videos.
• 9:16: Select an aspect ratio for videos.
• : Select a resolution for videos.
• : Apply a filter effect or beauty effects.
• : Select a metering method. This determines how light values are calculated. Centre-weighted metering uses the light in the centre portion of the shot to calculate the exposure of the shot. Matrix metering averages the entire scene. Spot metering uses the light in a concentrated centre area of the shot to calculate the exposure of the shot.
• : Adjust the colour tone.

1. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
2. Face the front camera lens. To take self-portraits with a wide-angle shot of the landscape or people, tap .
3. Tap to take a picture.

1. On the preview screen, tap .
2. Select effects and take a picture.

If you tap , you can download filters from Galaxy Store, or you can create your own filter using an image with a colour tone you like from Gallery.

1. On the shooting modes list, tap VIDEO and tap to record a video. To capture an image from the video while recording, tap .
2. Tap to stop recording the video.

1. On the shooting modes list, tap PORTRAIT.
2. Tap and drag the background blur adjustment bar to adjust the blur level.
3. When Ready appears on the preview screen, tap to take a picture.

Use this feature in a place that has sufficient light.

1. On the shooting modes list, tap MORE → PANORAMA.
2. Tap and move the device slowly in one direction. Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking pictures.
3. Tap to stop taking pictures.

Avoid taking pictures of indistinct backgrounds, such as an empty sky or a plain wall.

1. On the shooting modes list, tap MORE → FOOD. A frame will appear on the screen and the area outside the frame will be blurred.
2. To resize the frame, drag a corner of the frame. Tap the area you want or drag the frame to move it.
3. Tap and drag the adjustment bar to adjust the colour temperature.
4. Tap to take a picture.

1. On the shooting modes list, tap MORE → SLOW MOTION and tap to record a video.
2. When you are finished recording, tap to stop.
3. On the preview screen, tap the preview thumbnail.

The fast section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, tap and drag the section editing bar to the left or right.

1. On the shooting modes list, tap MORE → HYPERLAPSE.
2. Tap 10x or AUTO and select a frame rate option. If you set the frame rate to AUTO, the device will automatically adjust the frame rate according to the changing rate of the scene.
3. Tap to start recording.
4. Tap to finish recording.

On the preview screen, tap . Some options may not be available depending on the shooting mode.

Under Intelligent features:

• Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene.
• Scan documents: Display a button ( ) to scan documents and text detected with the rear camera.
• Scan QR codes: Set the device to scan QR codes from the preview screen.

Under Pictures:

• Swipe Shutter button to: Select an action to perform when you swipe the camera button to the edge of the screen and hold it.
• Watermark: Add a watermark in the bottom left corner when taking pictures.
• High efficiency pictures: Take pictures in the High Efficiency Image Format (HEIF).

Under Selfies:

• Save selfies as previewed: Set the device to save pictures as they appear on the preview screen when taken with the front camera without flipping them.
• Swipe up/down to switch cameras: Turn on this feature to switch cameras by swiping upwards or downwards on the preview screen.

Under Videos:

• High efficiency videos: You can record videos in the High Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as compressed files to conserve the device’s storage.
• Video stabilisation: Turn on anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video.

Under General:

• Auto HDR: Take pictures with rich colours and reproduce details even in bright and dark areas.
• Grid lines: Display viewfinder guides to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the picture.
• Shooting methods: Select additional shooting methods for taking a picture or recording a video.
• Settings to keep: Keep the last settings you used, such as the shooting mode, when you open the camera.
• Storage location: Select a storage location. This feature will appear when you insert an SD card.
• Show Snapchat Lenses in Fun mode: Set the device to take pictures or record videos with various effects using unique Snapchat Lenses.

Under Privacy:

• Privacy Notice: Access the Privacy Notice.
• Permissions: Access the permissions required to use the Camera app.
• Reset settings: Reset the camera settings.
• About Camera: Check the Camera app version and legal information.
• Contact us: Ask questions or check out the frequently asked questions.

Open the Gallery app and select an image. To view other files, swipe to the left or right on the screen.

1. Open the Gallery app and select an image.
2. Spread two fingers apart on the area you want to save and tap . The cropped area will be saved as a file.

Open the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen.

To use more options during playback, tap Play video.

1. Open the Gallery app and tap Albums → → Album to create an album.
2. Select the images or videos you want to copy or move them to an album.

Open the Gallery app, tap , and then follow the on-screen instructions to complete the sync. The Gallery app and the cloud will be synced.

Open the Gallery app, touch and hold an image, a video, or a story to delete, and then tap Delete.

To access files in the recycle bin, open the Gallery app and tap → Recycle bin.

1. Open the Gallery app and select an image.
2. On the other device, open the notification panel, swipe downwards, and then tap (Quick Share) to turn it on. If you cannot find (Quick Share) on the quick settings panel, tap → Edit and drag the button over to add it.
3. Tap → Quick Share and select a device to transfer the image to. To share the link with a QR code, tap and scan the QR code.
4. Accept the file transfer request on the other device.

This feature does not support sharing videos with TVs or SmartThings supported devices. To watch videos on TV, use the Smart View feature.

1. Open the notification panel, swipe downwards, and then tap (Quick Share).
2. Select an option.

• No one: Do not allow others to find your phone.
• Contacts only: Only allow Samsung users in your contacts to share with your phone.
• Anyone nearby: Allow any nearby devices to share with your phone.

Method 1) Button capture: Press the Side button and the Volume Down button simultaneously.

Method 2) Swipe capture: With the edge of your hand, swipe your hand to the left or right across the screen.

If capturing a screenshot by swiping is not turned on, open Settings, tap Advanced features → Motions and gestures, and then tap the Palm swipe to capture switch to turn it on.

After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:

• : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.
• : Write or draw on the screenshot or crop a portion from the screenshot. You can check the cropped area in Gallery.
• : Add tags to the screenshot. To search for screenshots by tag, tap in Gallery. You can access the tags list and search for the screenshot you want.
• : Share the screenshot with others.

1. Connect your new phone and the previous device using your new phone’s USB cable. A USB connector may be needed depending on the previous device.
2. When the app selection pop-up window appears, tap Smart Switch → Receive data.
3. In the previous device, tap OK. If you do not have the app, download it from Galaxy Store or Play Store. Your new phone will recognise the previous device and a list of data you can transfer will appear.
4. On your new phone, select an option you want, tap Next, and then follow the on-screen instructions to transfer data.

Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.

1. On the previous device, open Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store.
2. On your new phone, open Settings and tap Accounts and backup → Bring data from old device.
3. Place the devices near each other.
4. On the previous device, tap Send data → Wireless.
5. On your new phone, tap Receive data, select your previous device’s operating system, and then tap Wireless.
6. On the previous device, tap Allow.
7. On your new phone, select an option you want, tap Next, and then follow the on-screen instructions to transfer data.

1. Back up data from your previous device to external storage.
2. Insert or connect the external storage device to your phone.
3. On your phone, open Settings and tap Accounts and backup → External storage transfer.
4. Select the backup data under Restore from.
5. Select an option you want, tap Next, and then follow the on-screen instructions to transfer data.

On the Settings screen, tap Security and privacy. Options include:

• Lock screen: Change the settings for the locked screen.
• Account security: Change the settings for your accounts.
• Lost device protection: Turn the Find My Mobile feature on or off. Access smartthingsfind.samsung.com to track and control your lost or stolen phone. You can also check the location of the wearable devices connected to this phone.
• App security: Scan apps and keep your device safe from malicious software.
• Updates: Check the version of your device’s software and check for updates.
• Biometrics: Change the settings for biometric data.
• Auto Blocker: Keep your device safe by blocking threats and other suspicious activity.
• More security settings: Configure additional security settings.
• Permissions used in last 24 hours: Check the app or feature’s permission usage history.
• Permission manager: Allow or disallow apps to access features or data on your device.
• Additional privacy controls: Control access to the camera, microphone, and clipboard.
• More privacy settings: Configure additional privacy settings.

For better face registration, register your face indoors and out of direct sunlight.

1. On the Settings screen, tap Security and privacy → Biometrics → Face recognition.
2. Read the on-screen instructions and tap Continue.
3. Set a screen lock method.
4. Position your face inside the frame on the screen. The camera will scan your face.

• If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.
• To enhance the face recognition, tap Add alternative appearance to enhance recognition and add an alternate appearance.

1. On the Settings screen, tap Security and privacy → Biometrics → Face recognition.
2. Unlock the screen using the preset screen lock method.
3. Tap the Face unlock switch to turn it on.
4. On the locked screen, look at the screen.

When your face is recognised, you can unlock the screen without using any additional screen lock method. If your face is not recognised, use the preset screen lock method.

1. On the Settings screen, tap Security and privacy → Biometrics → Face recognition.
2. Unlock the screen using the preset screen lock method.
3. Tap Remove face data → Remove.

Once the registered face is deleted, all the related features will also be turned off.

On the Settings screen, tap Security and privacy → Biometrics → Fingerprints and follow the on-screen instructions to register your fingerprint. After registering, you can check whether your fingerprint is registered and its name by tapping Check added fingerprints.

1. On the Settings screen, tap Security and privacy → Biometrics → Fingerprints.
2. Unlock the screen using the preset screen lock method.
3. Tap the Fingerprint unlock switch to turn it on.
4. On the locked screen, place your finger on the fingerprint recognition sensor and scan your fingerprint.

1. On the Settings screen, tap Security and privacy → Biometrics → Fingerprints.
2. Unlock the screen using the preset screen lock method.
3. Select a fingerprint to delete and tap Remove.

1. Open Settings and tap Security and privacy → More security settings → Secure Folder.
2. Follow the on-screen instructions to complete the setup. When a pop-up window asking whether you want to reset the Secure Folder lock type with your Samsung account appears, tap Turn on. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not turn on this feature, you cannot reset the lock type when you have forgotten it.

When the setup is complete, the Secure Folder screen will appear and the Secure Folder app icon ( ) will be added to the Apps screen.

• When the Secure Folder app is locked, you must unlock it using your preset lock method.
• To change the name or icon of Secure Folder, tap → Customise.

1. Open the Secure Folder app and tap → Settings → Auto lock Secure Folder.
2. Select a lock option.

To manually lock your Secure Folder, tap → Lock and exit.

1. Open the Secure Folder app and tap → Add files.
2. Tap Images, tick images to move, and then tap Done.
3. Tap Move.

The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap Copy.

The method for moving content may vary depending on the content type.

1. Open the Secure Folder app and tap Gallery.
2. Select an image and tap → Move out of Secure Folder.

The selected items will be moved to Gallery in the default storage.

1. Open the Secure Folder app and tap .
2. Tick one or more apps installed on the device and tap Add.

Touch and hold an app to delete, and tap Uninstall.

1. Open the Secure Folder app and tap → Settings → Manage accounts → Add account.
2. Select an account service.
3. Follow the on-screen instructions to complete the account setup.

Open the Secure Folder app, tap → Settings, and then tap the Add Secure Folder to Apps screen switch to turn it off.

Alternatively, open the notification panel, swipe downwards, and then tap (Secure Folder) to turn off the feature. If you cannot find (Secure Folder) on the quick settings panel, tap → Edit and drag the button over to add it.

If you want to show the Secure Folder again, open Settings, tap Security and privacy → More security settings → Secure Folder, and then tap the Add Secure Folder to Apps screen switch to turn it on.

Open the Secure Folder app and tap → Settings → More settings → Uninstall.

To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap Uninstall. To access data backed up from Secure Folder, open the My Files app and tap Internal storage → Download → Secure Folder.

Notes saved in Samsung Notes will not be backed up.

Before using Samsung Pass, register your biometric data to Samsung Pass.

On the Settings screen, tap Security and privacy → More security settings → Samsung Pass. Follow the on-screen instructions to complete the setup.

You can use your registered biometric data to verify your identity instead of entering your Samsung account password when, for example, you purchase content from Galaxy Store.

On the Samsung Pass main screen, tap → Settings → Account and syncing, and then tap the Verify with Samsung Pass switch to turn it on.

1. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
2. When a pop-up window asking whether you want to save the sign-in information appears, tick Sign in with Samsung Pass and tap Remember.

1. On the sign-in page of the app, enter your ID and password, and then tap the app’s sign-in button.
2. When a pop-up window asking whether you want to save the sign-in information appears, tap Save.

1. On the app or website you are using, create a passkey. The method for creating a passkey may differ depending on the app or website.
2. When a pop-up window asking whether you want to save the passkey appears, select Samsung Pass.
3. Follow the on screen instructions to save the passkey.

Now you can sign in with the passkey saved in Samsung Pass.

1. On the Samsung Pass main screen, tap Apps/websites and select a website or app from the list.
2. Tap Edit and modify your ID, password, and the website’s or app’s name. To delete your sign-in information, tap Delete.

1. On the Samsung Pass main screen, select an option under Private info.
2. Enter the information and tap Save.

You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps.

On the Samsung Pass main screen, tap → Settings → Devices using Samsung Pass → → Leave Samsung Pass.

On the Settings screen, tap Location.

• App permissions: Check the list of apps that have permission to access the device’s location and edit the permission settings.
• Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are turned off. You can also check the location services your device is using.
• Recent access: Check which apps request your current location information.

On the Settings screen, tap Safety and emergency.

• Medical info: Enter your medical information.
• Emergency contacts: Add your emergency contacts.
• Emergency SOS: Set the device to make an emergency call to the preset number when you press the Side button five times.
• Emergency sharing: Set the device to send information, such as your location or your device’s lower battery notifications, to your emergency contacts for a certain period of time.
• Unknown tracker alerts: You will receive a notification if an unknown tracker has been detected travelling with you.
• Silence notifications while driving: Turn on the Do Not Disturb feature automatically while driving.
• Emergency Location Service: Turn on the Emergency Location Service (ELS) feature.
• Wireless emergency alerts: Change the settings for wireless emergency alerts.
• Earthquake alerts: Turn on the earthquake alert feature.

1. On the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud.
2. Tap the switches next to the items you want to back up and tap Back up now.
3. Tap Done.

1. On the Settings screen, tap Accounts and backup.
2. Tap Restore data and select a device you want.
3. Tick items you want to restore and tap Restore.

On the Settings screen, tap Google.

On the Settings screen, tap Advanced features. Options include:

• Labs: Use new features of the device.
• Side button: Select an app or feature to launch using the Side button.
• Multi window: Set how to launch Multi window. You can also configure settings for Multi window.
• Motions and gestures: Turn on the motion feature and configure settings.
• One-handed mode: Turn on one-handed operation mode for your convenience when using the device with one hand.
• Smart suggestions: Set the device to analyse key information in the selected text or received message, such as events and addresses, and suggest that they be added as events to the calendar or to use related apps. You can also get suggestions for useful actions or text to enter based on your app usage history.
• Screenshots: Change the settings for screenshots.
• Show contacts when sharing content: Set the device to display the people you contacted on the sharing options panel so that you can share content directly.
• Gaming Hub: Turn on the Gaming Hub.
• Dual Messenger: Install the second app and use two separate accounts for the same messenger app.

On the Settings screen, tap Advanced features → Motions and gestures.

• Lift to wake: Set the device to turn on the screen when you pick it up.
• Double tap to turn on screen: Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off.
• Double tap to turn off screen: Set the device to turn off the screen by double tapping an empty area on the Home screen or the locked screen.
• Alert when phone picked up: Set the device to alert you if you have missed calls or new messages when you pick up the device.
• Turn over to mute / Mute with gestures: Set the device to mute certain sounds by using motions or gestures.
• Pick up phone to call: Set the device to make a voice call by picking up and holding the device near your ear when messages or contact details are on the screen.
• Finger sensor gestures: Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor. This feature is not available when the sensor is detecting your fingerprint.
• Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can check the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features.

1. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear.
2. Tap the switch of an app to install the second app. The second app’s icon will be displayed with .

1. On the Settings screen, tap Advanced features → Dual Messenger.
2. Tap the switch of the app you want to uninstall and tap Uninstall. All data related to the second app will be deleted.

If you uninstall the first app, the second app will also be deleted.

On the Settings screen, tap Device care → Optimise now. The quick optimisation feature improves device performance through the following actions:

• Closing apps running in the background.
• Managing abnormal battery usage.
• Scanning for crashed apps and malware.

On the Settings screen, tap Device care → Battery. Options include:

• Power saving: Turn on power saving mode to extend the battery’s usage time.
• Background usage limits: Limit battery usage for apps that you do not use often.
• Protect battery: Limit the maximum charge to 85% to extend the lifespan of your battery.
• Charging settings: Configure the charging settings.
• Show battery percentage: Display the remaining battery percentage on the status bar.
• Battery information: Check out battery information, such as the battery capacity.

On the Settings screen, tap Device care → Storage. To delete files or uninstall apps that you do not use anymore, select a category. Then, touch and hold, or select, an item and tap Delete or Uninstall.

On the Settings screen, tap Device care → Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now.

Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device care → App protection → Scan phone.

On the Settings screen, tap Device care → Ultra data saving, and then tap the switch to turn it on.

On the Settings screen, tap Device care.

• Software update: Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates.
• Diagnostics: Test your device using Samsung Members.
• Maintenance mode: Turn on maintenance mode to protect your privacy while someone else is using your device, such as when you send it for repairs.

On the Settings screen, tap General management. Options include:

• Language: Select device languages.
• App languages: Select the language you want to use for each app.
• Text-to-speech output: Change the settings for text-to-speech features used when TalkBack is turned on, such as languages, speed, and more.
• Voice input: Download language packs to use the voice input feature offline.
• Date and time: Access and alter the settings to control how the device displays the time and date.
• Samsung Keyboard settings: Change the settings for the Samsung Keyboard.
• Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.
• Physical keyboard: Change the settings for an external keyboard.
• Mouse and trackpad: Change the settings for an external mouse or trackpad.
• Passwords, passkeys, and autofill: Change your preferred service or manage all services for passwords, passkeys, and autofill.
• Reset: Reset your device’s settings or perform a factory data reset.
• Customisation Service: Set to get personalised service based on your interests and how you use your device.
• Contact us: Ask questions or check the frequently asked questions.

1. On the Settings screen, tap General management → Language → Add language. To check out all the languages that can be added, tap → All languages.
2. Select a language to add.
3. To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current.

The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list.

To change the default language from your languages list, select the language you want and tap Apply. If an app does not support the default language, the next supported language in the list will be used.

On the Settings screen, tap Accessibility. Options include:

• Recommended for you: Check the accessibility features you are currently using and check other recommended features.
• Vision enhancements: Customise the settings to improve accessibility for visually impaired users.
• TalkBack: Turn on TalkBack, which provides voice feedback. To check help information to learn how to use this feature, tap Settings → Tutorial and help.
• Hearing enhancements: Customise the settings to improve accessibility for users with hearing impairment.
• Interaction and dexterity: Customise the settings to improve accessibility for users who have reduced dexterity.
• Advanced settings: Configure settings for Direct access and notification features.
• Installed apps: Check out accessibility services installed on the device.
• About Accessibility: Check the Accessibility information.
• Contact us: Ask questions or check frequently asked questions.

On the Settings screen, tap Software update.

• Download and install: Check for and install updates manually.
• Auto download over Wi-Fi: Set the device to download updates automatically when connected to a Wi-Fi network.
• Last update: Check out information about the last software update.

If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.

If you have any questions or technical problems with your device, you can get help through the remote support service. On the Settings screen, tap Remote support.

On the Settings screen, tap About phone. Options include:

• Status information: Check out various device information, such as the SIM card status, Wi-Fi MAC address, and serial number.
• Legal information: Access legal information related to the device, such as safety information and the open source licence.
• Software information: Access the device’s software information, such as its operating system version and firmware version.
• Battery information: Check out the device’s battery status and information.

• Descriptions are based on the device’s default settings.
• Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.
• The device may require a connection to a Wi-Fi or mobile network when using some apps or features.
• Content (high quality content) that requires high CPU and memory usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.
• Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.
• You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.
• Default apps that come with the device are subject to updates and may no longer be supported without prior notice.
• Modifying the device’s operating system or installing software from unofficial sources may result in device malfunctions and data damage or loss. These actions are violations of your Samsung licence agreement and will void your warranty.
• You can see the touch screen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Because of the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
• Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC).
• Depending on the region, you can check out the regulatory information on the device. To access the information, open Settings and tap About phone → Regulatory information.
• The bandwidths supported by the device may vary depending on the region or carrier.
• 5G network availability may vary depending on the model, country, network provider, and user environment.
• Your device contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. In the case of medical devices, keep your device more than 15 cm apart. Stop using your device if you suspect any interference with your medical device and consult your physician or your medical device manufacturer.

• Warning: situations that could cause injury to yourself or others
• Caution: situations that could cause damage to your device or other equipment
• Notice: notes, usage tips, or additional information

• The items supplied with the device and any available accessories may vary depending on the region or carrier.
• The supplied items are designed only for this device and may not be compatible with other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
• Use Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
• Availability of all accessories is subject to change depending entirely on manufacturing companies.

Do the following when the device heats up:

• Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
• If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
• When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

Examples of situations in which the device may overheat:

• During the initial setup after purchase or when restoring data
• When downloading large files
• When using apps that require more power or using apps for extended periods
• While multitasking (or, when running many apps in the background)
• When using large amount of data for syncing with the cloud, email, or other accounts
• When using a navigation app in a car while the device is placed in direct sunlight
• When using the mobile hotspot and tethering feature
• When using the device in areas with weak signals or no reception
• When charging the battery with a damaged USB cable
• When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead
• When you are roaming

Do the following when the device heats up:

• Keep the device updated with the latest software.
• Conflicts between running apps may cause the device to heat up. Restart the device.
• Turn off the Wi-Fi, GPS, and Bluetooth features when not using them.
• Close apps that increase battery consumption or that run in the background when not in use.
• Delete unnecessary files or unused apps.
• Decrease the screen brightness.
• If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre or an authorised service centre.

The device’s recommended operating temperature is between 0 °C to 35 °C. Using the device outside of the recommended temperature range may damage the device or reduce the battery’s lifespan.

Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire:

• Do not store your device in very cold or very hot temperatures.
• Do not expose your device to direct sunlight for extended periods.
• Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
• Do not place the device in any areas that may overheat, such as on an electric heating mat.
• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
• Do not use a cable whose covering is peeled off or damaged, and do not use any charger or battery that is damaged or malfunctioning.

Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is damaged or lost. Samsung is not responsible for the loss of data stored in the device.

The navigation bar containing the Home button may disappear while using certain apps or features. To access the navigation bar, drag upwards from the bottom of the screen.

• If you attach a screen protector or optional accessories to the touch screen, the touch screen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.
• The touch screen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software problems.
• Ensure that your device software is updated to the latest version.
• If the touch screen is scratched or damaged, visit a Samsung Service Centre or an authorised service centre.

Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre or an authorised service centre.

Restarting the device:

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

Forcing restart:

If your device is frozen and unresponsive, press and hold the Side button and the Volume Down button simultaneously for more than 7 seconds to restart it.

Resetting the device:

If these methods do not solve your problem, perform a factory data reset. Open Settings and tap General management → Reset → Factory data reset → Reset → Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialling.
• Ensure that you have not set call barring for the incoming phone number.

• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If you are using headphones, ensure that they are properly connected.

Adjust the volume by pressing the Volume button or move to another area.

• Ensure that you are not blocking the device’s internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems because of issues with the carrier’s base station. Move to another area and try again.
• When using the device while moving, wireless network services may be disabled because of issues with the carrier’s network.

• Ensure that the charger is connected properly.
• Visit a Samsung Service Centre or an authorised service centre and have the battery replaced.

• When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
• Battery consumption will increase when you use certain features or apps, such as GPS, games, or the internet.
• The battery is consumable and the useful charge will get shorter over time.

Your device must have sufficient available storage and battery power to operate the camera app. If you receive error messages when opening the camera, try the following:

• Charge the battery.
• Free some storage by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre or an authorised service centre.

• The quality of your pictures may vary, depending on the surroundings and the photography techniques you use.
• If you take pictures in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

• Free some storage by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.
• Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it.

If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following:

• Ensure that the device you wish to connect with is ready to be scanned or connected to.
• Ensure that your phone and the other Bluetooth device are within the maximum Bluetooth range (10 m).
• On your phone, open Settings, tap Connections, and then tap the Bluetooth switch to turn it on again.
• On your phone, open Settings, tap General management → Reset → Reset Wi-Fi and Bluetooth settings → Reset settings to reset network settings. You may lose registered information when performing the reset.

• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

The navigation bar containing the Home button may disappear while using certain apps or features. To access the navigation bar, drag upwards from the bottom of the screen.

To remove the battery, contact an authorised service centre.