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What are the general safety precautions for using the ROBOMOW RX20U?

Before using your ROBOMOW RX20U, it is important to follow these safety precautions:

Before you begin:

1. Read the Safety Manual carefully to become familiar with the mower’s controls and proper use.

2. Never allow children, persons with reduced physical, sensory or mental capabilities, or people unfamiliar with these instructions to use the machine.

3. You are responsible for accidents or harm to other people or their property.

4. It is your responsibility to inform your neighbors about the risks and that it is forbidden to enter your lawn while the mower is operating.

5. If your lawn is open to the street or neighbors, you must be present during the mower’s operation to prevent others from accessing your lawn. Alternatively, you must protect or fence your lawn.

Preparations:

1. Ensure the correct installation of the Perimeter Wire.

2. Periodically inspect the area where the mower is used and remove all stones, sticks, cones, wires, and other foreign objects.

3. Periodically visually inspect the blade to ensure it is not worn or damaged. Replace a worn or damaged blade (Part No. MRK9100A/MRK9100W). Switch the mower off when inspecting or replacing the blade.

Operation:

Do not leave the mower to operate unattended if you know that there are pets, children, or people in the vicinity. Never mow while people (especially children) or pets are nearby.

1. Do not operate the mower if any safety feature or part is damaged, worn, or inoperable.

2. Keep hands and feet away from the cutting blade and other moving parts.

3. Always switch the mower off before lifting it or planning to operate any adjustments.

4. Never pick up or carry the mower while the motors are running.

5. Do not touch the blade before it has completely stopped rotating.

6. Do not use the mower for any purpose other than cutting lawn.

7. Keep all guards, shields, safety devices, and sensors in place. Repair or replace damaged parts, including decals.

8. Set the weekly program at times when there are no people on the grass.

9. Do not connect a damaged power cord to the supply, or touch a damaged cord before it is disconnected from the supply as it can lead to contact with live parts.

10. Keep the extension power cord away from the blade to prevent the mower from damaging it.

11. If the power cord becomes damaged or entangled during use, detach it from the mains by pulling the plug from the socket.

12. In the event of an accident or breakdown while the mower is operating, immediately press the red STOP button.


What do the warning decals on my ROBOMOW RX20U mean?

The warning decals on your ROBOMOW RX20U have the following meanings:

1. This is a dangerous power tool. Exercise care when operating and follow all safety instructions and warnings.

2. Read the Safety Manual carefully before operating your mower.

3. Be careful of thrown objects during operation.

4. Keep a safe distance from the mower while it is operating. Keep people, especially children, pets, and bystanders away from the area where the mower is operating.

5. CAUTION: Do not touch the rotating blade. Keep hands and feet away and do not lift the mower from the ground.

6. Remove the disabling device before working on or lifting the mower.

7. Do not ride the mower.


What are the main safety features of the ROBOMOW RX20U?

Your ROBOMOW RX20U is equipped with numerous built-in safety features:

A. Child Lock: Prevents unintended operation by an accidental press of one of the buttons. Only pressing two buttons in the right order will initiate the operation. It is required to activate the Child Lock feature if children under age 6 may come in contact with the mower.

B. Disabling Device: Prevents anyone from operating the mower when it is removed. It is highly recommended to remove the Disabling Device to prevent operation of the mower by children or people who are unfamiliar with the mower or are not allowed to use it.

C. Lift Sensor: If the mower is raised from the ground during the blade’s operation, the blade will stop rotating immediately.

D. Tilt Sensor: If the mower is tilted up towards a vertical position, the blade will stop immediately.

E. Obstruction Sensor: The mower detects interfering obstacles in its way during operation. When the mower collides with an obstacle, it will stop the rotation of the blade immediately, stop movement in that direction, and reverse itself away from the obstacle.

F. Emergency Stop Button: Pressing the STOP button at any time during operation will stop the mower and the blade immediately.

G. GO/ON-OFF button: Allows you to completely power off your mower. Switching the mower off will prevent it from any operation. It is required to switch the mower off before lifting it and before any maintenance operation.

H. Base Station and Perimeter Wire: Your mower cannot operate without a Perimeter Wire installed and activated through the Base Station. In the event the Perimeter Wire signal is turned off, the mower will stop operating.


How should I transport my ROBOMOW RX20U?

Within the working area:

1. Press the STOP button to stop the mower.

2. Switch the mower off, and carry it by its carrying handle.

Over long distances:

When transporting your mower over long distances, make sure it is switched off. It is recommended to keep the original packaging for shipping purposes.


What are the important maintenance and special instructions for my ROBOMOW RX20U?

1. Always switch the mower off and remove the Disabling Device before clearing blockage, checking, cleaning, or working on it, or after striking a foreign object to inspect the machine for damage. Never attempt to service or adjust the mower while it is in operation.

2. In case of abnormal vibrations, stop the mower, switch it off and check for any damage to the blade. Replace a worn or damaged blade (Part No. MRK9100A/MRK9100W) to preserve balance. If the vibration continues, call for service.

3. Use heavy gloves when inspecting or servicing the blade.

4. Do not perform maintenance barefoot or wearing open sandals. Always wear suitable work shoes and long trousers.

5. Replace worn or damaged parts for your safety.

6. Use only original equipment and accessories. It is not permitted to modify the original design of the mower. All modifications are made at your own risk.

7. Ensure that only replacement cutting means of the right type (Part No. MRK9100A/MRK9100W) are used.

8. Maintenance, servicing, and cleaning of the mower should be according to manufacturer’s instructions.

9. Keep all nuts, bolts, and screws tight to be sure the machine is in safe working condition.


What should I do if the battery pack on my ROBOMOW RX20U leaks?

The Battery Pack contains electrolytes. In case of an electrolyte leakage from the Battery Pack on your ROBOMOW RX20U, the following actions should be taken:

Skin contact: Wash the contact areas off immediately with water and soap.

Eye contact: Flush the eyes with plenty of clean water for at least 15 minutes immediately, without rubbing.

Medical: Get medical assistance.

Also, ensure that the battery is charged using the correct charger recommended by the manufacturer. Incorrect use may result in electric shock, overheating, or leakage of corrosive liquid from the battery.


What should I do during a lightning storm with my ROBOMOW RX20U?

When there is a risk of a lightning storm, disconnect the Perimeter Wire from the Base Station and the Power Supply 230 V/120 V plug from the power outlet.


How should I dispose of my ROBOMOW RX20U at the end of its life?

1. The ROBOMOW RX20U and its accessories should be collected separately at the end of their life to prevent waste electrical and electronic equipment from ending up in landfill sites, and to protect and improve the quality of the environment.

2. Do not dispose of the mower or any other of its parts (including the Power Supply and Base Station) as unsorted municipal waste; they should be collected separately.

3. Ask your local distributor/dealer about return and collection systems availability.

4. Do not dispose of the battery pack in a fire, and do not place used batteries in your household trash.

5. The battery must be collected, recycled, or disposed of in an environmentally sound manner.


What are the main steps to install my ROBOMOW RX20U?

The installation process for your ROBOMOW RX20U involves five main steps:

1. Get started: Choose the Base Station location.

2. Lay the wire: Wire your lawn.

3. Set base: Install the Base Station.

4. Power up: Connect everything.

5. GO!: Your mower is ready.


What items are included in the box with my ROBOMOW RX20U?

The following items are included with your ROBOMOW RX20U:

The product: Your new Robotic Mower

Base Station: This is where the mower recharges

Wire Pegs: For securing the wire to the ground

Perimeter Wire with a plot connector: Marks the working area for your mower

Base Station Head: Generates Perimeter Wire signal

Power Supply: With 10 m / 33 ft extension cable

Base Station Stakes (x4): For affixing the Base Station to the ground

Wire Connectors: For splicing the Perimeter Wire in case of a cut

Plot Connectors: For connecting the Perimeter Wire to the Base Station

User Guide: Instructions for your mower

RoboRuler: For measuring the Perimeter Wire’s distance from the lawn’s edge

RoboTool: For blades replacement and servicing. Keep this tool for future use.


What are the rules for choosing a proper location for the Base Station of my ROBOMOW RX20U?

Follow these simple guidelines to find a proper location for your ROBOMOW RX20U Base Station:

Rule #1: Up to 10 meters / 33 feet away from a power outlet.

Rule #2: A minimum of 1 meter / 3.3 feet of straight wire before, after, and aside the base to allow smooth docking.

Rule #3: The location must be even and flat (up to +/-5% slope).

Rule #4: A minimum of 1 meter / 3.3 feet from a sprinkler head to avoid hitting the mower directly and damaging its internal components.

Also, watch the proper direction of the Base Station relative to the lawn’s edge. The Base Station will be installed after the Perimeter Wire is in place.


How do I determine the correct distance to lay the perimeter wire for my ROBOMOW RX20U?

Use the included RoboRuler to determine the correct distance between the Perimeter Wire and the lawn’s edge for your ROBOMOW RX20U:

If the edge is relatively flat, lay the wire at RoboRuler distance II from it.

If the edge is a drop or if the ground is sandy/soft, use distance III of the RoboRuler.

When the edge is a wall or a bush, use distance IV of the RoboRuler.

Keep a minimum of 1.2 m (4 ft) if the edge of the lawn borders water.


How do I handle slopes when installing the perimeter wire for my ROBOMOW RX20U?

Slopes along the edge: To ensure your ROBOMOW RX20U doesn’t slip off the lawn, especially when the grass is wet, the Perimeter Wire must exclude a slope along the edge of your lawn with an incline of over 10% (10 cm rise per 1 m or 4 in rise per 3 ft).

Slopes within the lawn: Your mower can mow areas within the lawn with a slope of up to 15% (15 cm rise per 1 m or 0.5 ft rise per 3 ft).


How do I lay and secure the perimeter wire for my ROBOMOW RX20U?

1. Start unwinding the wire counter-clockwise around the lawn, starting at the Base Station’s location.

2. Lay the Perimeter Wire loosely along the perimeter as you walk along the lawn’s edge.

3. The Perimeter Wire is secured to the ground by the pegs supplied with the product.

4. Pull the wire tight while hammering the pegs to their final depth in the ground. Take care not to damage irrigation pipes.

5. Place the pegs every few tens of centimeters.

6. Add pegs where necessary to keep the wire tight to the ground to avoid damaging it by the mower.


How should I protect obstacles on my lawn for the ROBOMOW RX20U?

Hard obstacles: Obstacles that are vertical, rigid, and higher than 15 cm (6 in), such as trees or telephone poles, do not need to be protected by the Perimeter Wire. The mower will bump into them and turn away.

Soft obstacles: Objects such as flower beds, ponds, or small trees must be protected by setting Perimeter Islands. Also, tree roots that stick out more than 2 cm above the ground should be protected by a perimeter island.

When creating a perimeter island, set the Perimeter Wire CLOCKWISE around the obstacle. Otherwise, the mower will drive into the Perimeter Island or won’t be able to mow the area around it properly.


How do I install and power up the Base Station for my ROBOMOW RX20U?

Set Base:

1. Place the Base Station in its planned location.

2. Properly align the center of the Base Station with the Perimeter Wire.

3. Fix the base to the ground with the 4 supplied metal stakes. Be careful not to damage irrigation pipes when hammering down the stakes.

Power Up:

1. Connect the wire tail marked ‘A’ to the ‘A’ terminal and the other tail to the ‘B’ terminal of the Base Station head.

2. Connect the power supply connector to the Base Station head as well.

3. Note the markings for placing the Base Station Head.

4. Place the head on the Base Station and align it with the markings.

5. Slide the head all the way through. Pay attention to the sliders and a dedicated slot for threading the wires.

6. Plug in the power supply into a socket. Take the power cord out of the mowing area and secure it firmly to the ground so that it does not become a tripping hazard.

If you need to remove the base station head, you can do so by lifting the lever (A) and pushing it towards the inside of the base.


How do I perform the initial startup of my ROBOMOW RX20U?

1. Place your ROBOMOW RX20U in the center of your lawn.

2. Press the GO button for 2 seconds to switch it on.

3. Now press the STOP / Home button once to send the mower to the Base Station.

The mower will start driving towards the edge of the lawn to locate the Perimeter Wire. Once on the wire, the mower will follow it to reach the Base Station and park there for charging.


What are the main parts of my ROBOMOW RX20U?

Front side:

Carrying handle with a touch sensor

Floating deck

Front drive wheel

Rear side:

Mowing height adjustment knob

Operating panel

Disabling device

Charging Contacts

Rear glider

Bottom view:

Floating mowing deck

Rugged drive wheels

Mowing blade

Glider surface


What do the lights on the operating panel of my ROBOMOW RX20U mean?

Lock indication:

Steady orange: child protection is active.

Blinking orange: theft protection is active.

ON-OFF indication:

Steady green: mower is switched on / mower is in operation.

Blinking green: mower is returning to the Base Station / mower is driving to a starting point.

Blinking green fast (and beeping): mower is departing from Base Station.

Blinking green slow: mower is asleep.

Blinking red / steady red: mower is at fault (see troubleshooting section).

Battery indication:

Blinking green: mower is charging in the base.

Steady green: the battery is fully charged.

Blinking red: the battery is almost empty, recharging will soon be required.

Steady red: the battery is low and needs to be recharged to resume operation.


What do the lights on the Base Station of my ROBOMOW RX20U mean?

The lights on the Base Station indicate the following:

Steady green: perimeter wire signal is OK; the mower is inside the base.

Blinking green: perimeter wire signal is OK; the mower is outside the base.

Blinking red fast: perimeter wire is damaged or disconnected.

Blinking red slow: poor perimeter wire connection or the wire is too long.

Steady red: faulty power supply.


How do I set the mowing height on my ROBOMOW RX20U?

To set the mowing height on your ROBOMOW RX20U, push and turn the mowing height adjustment knob to the desired direction:

Position I means the lowest mowing height (15 mm / 0.6″).

Position IIII means the highest mowing height (45 mm / 1.8″).

We recommend setting the mowing height to the maximum during the first mowing operation or at the beginning of a season, and then gradually reducing it to the desired level. Before the first use, make sure your grass is cut no higher than 60 mm (2.5″).


How do I power my ROBOMOW RX20U on and off?

To power up your ROBOMOW RX20U, press and hold the GO button for 2 seconds until the ON/OFF indication is lit.

To switch it off, simply press and hold the GO button for 2 seconds, until the ON/OFF indication goes off.


How do I enable or disable the child protection feature on my ROBOMOW RX20U?

To enable child protection on your ROBOMOW RX20U, press and hold the GO + STOP buttons together for 6 seconds.

To disable child protection, press and hold the GO + STOP buttons together for 6 seconds again.

Alternatively, child protection can be enabled or disabled conveniently via the mobile app.


How do I start a mowing operation with my ROBOMOW RX20U?

Regular mowing operation: Press the GO button once.

Half-time mowing operation: If the regular mowing duration is too long for your lawn, you can initiate a half-time operation by pressing the GO button twice.

With child protection enabled: A special combination is required. Hold down the STOP button and press the GO button once to unlock the child protection for 30 seconds. The Lock indication will temporarily switch off. Now you can start a mowing operation as described above. As soon as the mowing operation is started, the child protection will automatically relock itself.


How do I stop an operation or send my ROBOMOW RX20U back to its base?

Stopping an operation: To stop any current operation, press the STOP / Home button.

Sending the mower to its base: To send the mower to its base, simply press the STOP / Home button when the mower is inside the lawn. If child protection is enabled, you must first temporarily unlock it.

Automatic charging: Once a mowing operation is finished, your mower automatically returns to its base station for charging to be ready for the next operation.


How much weekly mowing time does my ROBOMOW RX20U need?

The recommended weekly mowing times for your ROBOMOW RX20U in peak season are as follows:

Lawn size * Recommended weekly mowing times
Up to 50 m² 2 hours
51 – 100 m² 4 hours
101 – 150 m² 6 hours
151 – 200 m² 9 hours
201 – 300 m² 14 hours
301 – 400 m² 18 hours
more than 400 m² 21 hours

(*) Check the recommended lawn size in your mower’s specifications. For the best look of your lawn, we recommend spreading the mowing times evenly among as many days in a week as possible.


What monthly maintenance should I perform on my ROBOMOW RX20U?

Always switch the mower off before lifting it. Wear heavy work gloves when working with or around the blade. Perform the following checks once a month:

1. Inspect the underside of the mower. Clean if necessary. Carefully scrape the collected grass debris (using a small stick or similar object) from under the mowing deck.

2. Check the Perimeter Wire and add pegs where it is loose and not tight to the ground. In case of seasonal changes in the lawn, make sure to adjust the wire accordingly.

3. Inspect the Base Station, clean it from mud and debris to allow proper docking.

IMPORTANT: NEVER use high-pressure water to clean the mower. Liquids can damage components. Use only an air blower or wet cloth to wipe the surface clean.


How do I replace the blade on my ROBOMOW RX20U?

1. Power the mower off by pressing the GO button for 2 seconds.

2. Remove the Disabling Device.

3. Put on heavy-duty gloves, and place the RoboTool over the blade so that it covers the whole blade.

4. Use the provided Allen tool (comes with a replacing blade) to unscrew the screws while holding the blade with the RoboTool.

5. Replace the blade with a new one (Part No. MRK9100A/MRK9100W).

6. Make sure to close both screws tightly.


How should I prepare my ROBOMOW RX20U for winter storage?

The mower:

1. Fully charge the mower in its base.

2. Switch the mower off by pressing the GO button for 2 seconds.

3. Store the mower in dry indoor conditions at ambient temperatures above 0°C.

Base Station:

No winter storage is required for a Base Station. It can be left on the lawn during the winter period.

It is recommended to disconnect the Power Supply from the mains during the winter storage period.

Winter service:

To allow better maintenance and to keep your mower in good condition, it is recommended to bring it to a certified dealer for service prior to winter storage.


How do I replace the battery in my ROBOMOW RX20U?

1. Make sure the mower is not in the Base Station.

2. Power the mower off by pressing the GO button for 2 seconds.

3. Remove the Disabling Device.

4. Ensure that only a replacement battery of the right type (Part No. MRK9101A/MRK9101W) is used.

5. Warning! Do not use a non-rechargeable battery.

6. For the orientation of the battery with regard to polarity and the method of replacement, refer to the instructions supplied with the replacing battery.

7. For instructions on how to deal with a leaking battery, refer to the “Batteries” section of the provided safety instructions.

8. For disposal, remove the battery from the appliance before scrapping it and ensure it is disposed of safely.


How do I troubleshoot common faults on my ROBOMOW RX20U?

In case of a fault, the ON/OFF indication on the ROBOMOW RX20U panel will light up in red. Press any button to check for an optional sound indication for the fault. The table below will guide you to the corresponding action to take.

No. of beeps ON-OFF indication Meaning Corrective action
Blinking red Mower crossed outside / mower is stuck in place / lift event detected/ wrong wire connection

Check that the Perimeter Wire is not too close to the edge or not on a sloped area.

Move the mower inside the lawn or away from this particular location and renew the operation.

Check the ground ditches. Fill with dirt and level off.

Swap wire connections at the base station head.

•• Blinking red Check the blade / mow motor overheat

Remove the Disabling Device and inspect the blade for foreign material or debris preventing rotation.

Increase cutting height.

••• Blinking red No wire signal / waiting for signal / wire is cut

Confirm power supply is plugged into the power outlet.

Check power supply and perimeter wire connection to the Base Station.

Check the indication on the Base Station. If the wire is cut, repair is with the provided wire connectors.

•••• Blinking red Check drive wheels / drive motor overheat Check the drive wheels and remove grass or other objects.
None Blinking red (two LEDs) No power supply / charging problem

Confirm power supply is plugged into the power outlet.

Confirm a good connection of the power supply to the Base Station.

Clean the charging pins.

None Steady red Other faults Check in the mobile app or call the service.

What do the special sound and LED indications on my ROBOMOW RX20U mean?

Indication Meaning
Periodic beeps + ON/OFF LED is red The mower has been lifted or tilted up.
Error sound + Battery LED blinks red two times Mowing attempt while the battery is low. Need to recharge battery first.
Error sound + Lock LED blinks two times Mowing attempt while child protection is enabled. Press the GO and STOP buttons together to temporary release the child protection. Now press GO once or twice to start mowing.
Error sound + Lock LED blinks three times Mowing attempt while theft protection is enabled. Unlock the mower with a registered mobile device first.
ON/OFF LED & Battery LED blink together in red, when the GO button is pressed Battery voltage is too low to switch the mower on. Need to keep charging.
Lock LED blinks three times while ON/OFF LED is off The Disabling Device is removed. Insert the Disabling Device to operate the mower.

How do I reboot my ROBOMOW RX20U?

If for some reason your ROBOMOW RX20U needs to be rebooted, simply switch it off and on.


How do I reset my ROBOMOW RX20U to factory defaults?

When it is required to bring the mower to its factory defaults, you may do so by pressing the GO button for more than 10 seconds (until you hear a long beep and all LEDs start blinking) while the mower is switched off.


My ROBOMOW RX20U does not dock properly and sometimes misses the Base Station’s contacts. What should I do?

The entrance to the Base Station may not be flat. Fill some ground to flatten the lawn around the Base Station to allow a smooth entrance. Make sure the Perimeter Wire is laid according to the installation instructions. Make sure that the Base Station is placed on a relatively level ground.


Why is the mowing quality of my ROBOMOW RX20U poor?

The blade may be dull. Remove the Disabling Device. Put on heavy-duty gloves and inspect the blade. Replace if needed. Avoid mowing wet grass. For the best cut, operate your ROBOMOW RX20U when the grass is dry. It is recommended not to mow in the early morning hours.


Why is the mowing on my lawn patchy and uneven after using the ROBOMOW RX20U?

Current mowing times are not enough. Increase the time your ROBOMOW RX20U runs on the lawn. Define additional starting points for a more uniform coverage.


Why does my ROBOMOW RX20U bump into a rigid lawn border too frequently?

Move the Perimeter Wire to be at a distance of 45 cm / 18″ from any rigid border (like a fence) at the lawn’s edge.


Why is my ROBOMOW RX20U very noisy?

The blade may be damaged or unbalanced. Check if the lawn is free from branches, stones, or other objects that can damage the blade. Replace the blade if needed.


How do I set up my ROBOMOW RX20U for lawns with secondary areas?

Connected secondary areas: If your lawn has additional areas connected with a passage and the mower is able to drive through it, then you should bear in mind the following rules:

The minimal distance between the wires in such a passage should be 15 cm / 6″.

The minimal width of such a passage should be 57 cm / 22″.

Separated secondary areas: If your lawn has areas that are completely separated (by a fence, sidewalk, pathway, etc.), then you can extend the perimeter wire to cover such secondary areas. When doing this, the two wires should be laid very close to each other (0 cm apart) in the pathway connecting the zones.


What are the basic operating commands for my ROBOMOW RX20U?

What to do How to do it
Switch ON/OFF Hold GO for 2 seconds
Start regular mowing operation (up to 2 hours) Press GO once
Start short mowing operation (60 min) Press GO twice
Send the mower to the Base Station Press STOP when idle

Common indications:

Blinking green: The mower is charging in the Base Station.

Blinking red: There is a fault; go to the “Troubleshooting” section of this guide or connect with the mobile app for more information.

Blinking red fast: The perimeter wire is cut. Check the Perimeter Wire’s connection to the Base Station.

How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.

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