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What are the general safety precautions to follow when using the REALFLAME 5555 electric fireplace?

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, injury or death.

  • Electric fireplace is for indoor use only.
  • Do not modify the electric heater in any way. Use it only as described in this manual. Any other use not recommended by REAL FLAME may cause a fire, electric shock, serious injury or death.
  • This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater and keep them away from the sides and rear.
  • Always use properly grounded, fused and polarized outlets.
  • Always call a certified electrician if new circuits or outlets are required.
  • Extreme caution is necessary when any heater is used by, or near, children or people with disabilities. The unit should NEVER be left unattended.
  • The electric heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or in other areas where it may come into contact with water; dangerous electric shock could occur.
  • Do not operate any unit with a damaged cord or plug if the heater has malfunctioned, or if the fireplace has been dropped or damaged in any manner. Contact REAL FLAME at 1-800-654-1704.
  • The cord may become hot when the fireplace is in operation. Do not run the cord under carpeting, furniture, or appliances. Do not cover cord with throw rugs, runners, or similar items.
  • To prevent people from tripping on the cord, make sure it is placed away from high traffic areas.
  • Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may damage the heater or result in electric shock.
  • To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
  • All electrical heaters have hot, arcing or sparking parts inside. Do not use in areas where gasoline, paint, or flammable liquids are used or stored or where the unit will be exposed to flammable vapors. Doing so could result in a fire or cause an explosion.
  • Do not burn wood or other materials in the electric heater; the unit or the wall could catch fire if you do.
  • To disconnect the unit, turn the firebox off and then remove the plug from the outlet.
  • Always unplug the electric heater when not in use for an extended period of time.

What are the instructions regarding the glass panel for the REALFLAME 5555?

The panel is made of tempered glass.

Under no circumstances should this product be operated with a broken or chipped glass panel.

Do not hit or slam the glass.

Do not use abrasive cleaners to clean the glass.


What should I do if the REALFLAME 5555 display screen reads 88 or EE?

If the display screen reads 88 or EE, verify that all vents on the firebox are clear of any obstructions, then unplug the firebox and plug it back in to reset the firebox. If this problem persists, please contact REAL FLAME at 1-800-654-1704.


What are the general warnings associated with the REALFLAME 5555?

WARNING:

  • Risk of electric shock
  • Do not open
  • Non-user serviceable parts inside

What should I do to correct radio or television interference caused by the REALFLAME 5555?

The user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

What are the electrical requirements for the REALFLAME 5555?

A 15amp, 120-volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or the fuse blows on a regular basis when the heater is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.


What should I ensure about the power cord when preparing the site for the REALFLAME 5555?

Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire, electric shock or injury to persons.