FREE ENGLISH RAYMARINE AXIOM 7+ (7PLUS) RV E70635-03 (01) PDF USER GUIDE

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FREE ENGLISH RAYMARINE AXIOM 7+ (7PLUS) RV E70635-03 (01) PDF OWNER MANUAL

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FREE ENGLISH RAYMARINE AXIOM 7+ (7PLUS) RV E70635-03 (01) PDF REFERENCE MANUAL

FREE ENGLISH RAYMARINE AXIOM 7+ (7PLUS) RV E70635-03 (01) PDF INSTRUCTION MANUAL

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RAYMARINE AXIOM 7+ (7PLUS) RV E70635-03 (01) PDF SUMMARY:

How can I check for the latest software releases for my product?

Check the Raymarine website. The address is http://www.raymarine.com/software.


What should I do to minimize interference from external equipment?

  • Keep it as far away from GNSS (GPS), AIS or VHF products and their antennas as possible.
  • Ensure that any power cables for external equipment are not entangled with the power or data cables for these devices.
  • Consider fitting one or more high frequency suppression ferrites to the EMI-emitting device. The ferrite(s) should be rated to be effective in the range 100 MHz to 2.5 GHz, and should be fitted to the power cable and any other cables exiting the EMI-emitting device, as close as possible to the position where the cable exits the device.

What factors can influence wireless performance?

Distance, line of sight, interference, and other equipment can influence wireless performance.


What should the distance be between wireless products?

The distance between wireless products should always be kept to a minimum. Do not exceed the maximum stated range of your wireless product (maximum range will vary for each device). Wireless performance degrades over distance, so products farther away will receive less network bandwidth.


What can happen if products are installed close to their maximum wireless range?

Products installed close to their maximum wireless range may experience slow connection speeds, signal dropouts, or not being able to connect at all.


What should a wireless product have for best results?

For best results, the wireless product should have a clear, direct line of sight to the product it will be connected to. Any physical obstructions can degrade or even block the wireless signal.


What can reduce or block the wireless signal?

The construction of your vessel can also have an impact on wireless performance. For example, metal structural bulkheads and roofing will reduce — and in certain situations — block the wireless signal. If the wireless signal passes through a bulkhead containing power cables this can also degrade wireless performance. Reflective surfaces such as metal surfaces, some types of glass and even mirrors can drastically affect performance or even block the wireless signal.


How far away should wireless products be installed from other equipment?

Wireless products should be installed at least 1m (3 ft) away from: Other wireless-enabled products. Transmitting products that send wireless signals in the same frequency range. Other electrical, electronic or electromagnetic equipment that may generate interference.


What can cause interference with your products?

Interference from other people’s wireless devices can also cause interference with your products. You can use a third-party wireless analyzer tool / smartphone app to assess the best wireless channel to use (e.g. a channel not in use or one used by the least number of devices).


How can I optimize the viewing angle of the display?

Temporarily power up the display, prior to installation, to enable you to best judge which location provides the optimum viewing angle. For the viewing angles for your product refer to p.69 — Technical specification.


What should I do before starting to install this product?

Ensure the vessel’s power supply is switched OFF before starting to install this product. Do NOT connect or disconnect equipment with the power switched on, unless instructed in this document.


What general location requirements should I consider when selecting a location for the product?

When selecting a location for your product it is important to consider a number of factors. Key factors which can affect product performance are:

  • Ventilation
  • Mounting surface
  • Cabling
  • Water ingress
  • Electrical interference
  • Power supply

What should I ensure to provide adequate airflow for ventilation?

To ensure adequate airflow: –Ensure that the product is mounted in a compartment of suitable size. –Ensure that ventilation holes are not obstructed. Allow adequate separation of all equipment.


What should I do to ensure the product is adequately supported on a secure surface?

Ensure the product is adequately supported on a secure surface. Do not mount units or cut holes in places which may damage the structure of the vessel.


What should I ensure for proper routing, support, and connection of cables?

Ensure the product is mounted in a location which allows proper routing, support and connection of cables: –Minimum bend radius of 100mm (3.94in) unless otherwise stated. –Use cable clips to prevent stress on connectors. –If your installation requires multiple ferrites to be added to a cable then additional cable clips should be used to ensure the extra weight of the cable is supported.


What should I do to locate the product away from prolonged and direct exposure to rain and salt spray?

The product is suitable for mounting both above and below decks. Although the unit is waterproof, it is good practice to locate it in a protected area away from prolonged and direct exposure to rain and salt spray.


What should I do to select a location far enough away from devices that may cause interference?

Select a location that is far enough away from devices that may cause interference, such as motors, generators, and radio transmitters/receivers.


What should I do to select a location that is as close as possible to the vessel’s DC power source?

Select a location that is as close as possible to the vessel’s DC power source. This will help to keep cable runs to a minimum.


What EMC installation guidelines should I follow?

Raymarine equipment and accessories conform to the appropriate Electromagnetic Compatibility (EMC) regulations, to minimize electromagnetic interference between equipment and minimize the effects such interference could have on the performance of your system. Correct installation is required to ensure that EMC performance is not compromised. For optimum EMC performance we recommend that wherever possible: Raymarine equipment and cables connected to it are: At least 1 m (3.3 ft) from any equipment transmitting or cables carrying radio signals e.g. VHF radios, cables and antennas. In the case of SSB radios, the distance should be increased to 2 m (6.6 ft). More than 2 m (6.6 ft) from the path of a radar beam. A radar beam can normally be assumed to spread 20 degrees above and below the radiating element. The product is supplied from a separate battery from that used for engine start. This is important to prevent erratic behavior and data loss which can occur if the engine start does not have a separate battery. Raymarine specified cables are used. Cables are not cut or extended, unless doing so is detailed in the installation manual.


What should I do to prevent potential interference with the vessel’s magnetic compasses?

To prevent potential interference with the vessel’s magnetic compasses, ensure an adequate distance is maintained from the product. When choosing a suitable location for the product you should aim to maintain the maximum possible distance from any compasses. Typically this distance should be at least 1 m (3.3 ft) in all directions. However for some smaller vessels it may not be possible to locate the product this far away from a compass. In this situation, when choosing the installation location for your product, ensure that the compass is not affected by the product when it is in a powered state.


What GNSS (GPS) location requirements should I consider?

In addition to general guidelines concerning the location of marine electronics, there are a number of environmental factors to consider when installing equipment with an internal GNSS receiver.

  • Mounting location
  • Vessel construction
  • Prevailing conditions

Where provides optimal performance for the mounting location?

Above Decks (e.g. open air) mounting: Provides optimal performance. (For equipment with appropriate waterproof rating.)


Where might performance be less effective for the mounting location?

Below Decks (e.g. enclosed space) mounting: Performance may be less effective and may require an external antenna or receiver mounted above decks.


What can have an impact on performance regarding vessel construction?

The construction of your vessel can have an impact on performance. For example, the proximity of heavy structures such as a structural bulkhead, or the interior of larger vessels may result in a reduced signal. The construction materials can also have an impact. In particular, steel, aluminium or carbon surfaces can impact performance.


What can affect performance regarding prevailing conditions?

The weather and location of the vessel can affect performance. Typically calm clear conditions provide a more accurate position fix. Vessels at extreme northerly or southerly latitudes may also receive a weaker signal. An antenna mounted below decks will be more susceptible to performance issues related to the prevailing conditions.


What touchscreen location requirements should I consider?

Touchscreen performance can be affected by the installation environment, specifically Touchscreen displays installed above decks, where it will be open to the elements may exhibit the following:

  • Hot Touchscreen temperature — If the display is mounted where it will be exposed to prolonged periods of direct sunlight, the touchscreen may become hot.
  • Erroneous Touchscreen performance — Exposure to prolonged rain and / or water wash over may cause the display to respond to ‘false touches’, caused by the rain/water hitting the screen.

What is recommended if exposure to these elements is anticipated due to the required installation location?

If, due to the required installation location, exposure to these elements is anticipated then it is recommended that you consider:

  • Installing a remote keypad such as the RMK-10 and operating the display remotely — Touch-only displays.
  • Locking the Touchscreen and using the physical buttons instead — HybridTouch displays.
  • Attaching a third-party ‘display hood accessory’ to reduce direct sunlight exposure and the volume of water that the display is exposed to.

What should I do to connect the cables to my product?

Follow the steps below to connect the cable(s) to your product:

  1. Ensure that the vessel’s power supply is switched off.
  2. Ensure that the device being connected has been installed in accordance with the installation instructions supplied with that device.
  3. Ensuring correct orientation, push cable connectors fully onto the corresponding connectors.
  4. Engage any locking mechanism to ensure a secure connection (e.g.: turn locking collars clockwise until tight, or in the locked position).
  5. Ensure any bare ended wire connections are suitably insulated to prevent shorting and corrosion due to water ingress.

How can the power cable be connected?

The power cable must be connected to a 12 V dc power supply, this can be achieved by connecting directly to a battery, or via the distribution panel. For 24 V vessels a suitable voltage converter is required. The product is protected against reverse polarity.


What are the in-line fuse and thermal breaker ratings that apply to the product?

The following in-line fuse and thermal breaker ratings apply to your product:

In-line fuse rating: 7 A Thermal breaker rating: 7 A


What recommendations and best practices should I follow for power distribution?

  • The product is supplied with a power cable, either as a separate item or a captive cable permanently attached to the product. Only use the power cable supplied with the product. Do NOT use a power cable designed for, or supplied with, a different product.
  • Refer to the Power connection section for more information on how to identify the wires in your product’s power cable, and where to connect them.

How should I implement connection to the distribution panel?

  • It is recommended that the supplied power cable is connected to a suitable breaker or switch on the vessel’s distribution panel or factory-fitted power distribution point.
  • The distribution point should be fed from the vessel’s primary power source by 8 AWG (8.36 mm2) cable.
  • Ideally, all equipment should be wired to individual suitably-rated thermal breakers or fuses, with appropriate circuit protection. Where this is not possible and more than 1 item of equipment shares a breaker, use individual in-line fuses for each power circuit to provide the necessary protection.

How should I implement direct connection to the battery?

  • Where connection to a power distribution panel is not possible, the power cable supplied with your product may be connected directly to the vessel’s battery, via a suitably rated fuse or breaker.
  • The power cable supplied with your product may NOT include a separate drain wire. If this is the case, only the power cable’s red and black wires need to be connected.
  • If the power cable is NOT supplied with a fitted inline fuse, you MUST fit a suitably rated fuse or breaker between the red wire and the battery’s positive terminal.
  • Refer to the inline fuse ratings provided in the product’s documentation.

What should I do if I need to extend the length of the power cable supplied with the product?

If you need to extend the length of the power cable supplied with your product, ensure you observe the following advice: The power cable for each unit in your system should be run as a separate, single length of 2-wire cable from the unit to the vessel’s battery or distribution panel. Ensure that the extension cable is of a sufficient gauge for the supply voltage and the total load of the device and the length of the cable run.


Table: Cable length in meters (feet) Wire gauge in AWG (mm2) for 12 V supply Wire gauge in AWG (mm2) for 24 V supply

Cable length in meters (feet) Wire gauge in AWG (mm2) for 12 V supply Wire gauge in AWG (mm2) for 24 V supply
<8 (<25) 16 (1.31 mm2) 18 (0.82 mm2)
16 (50) 14 (2.08 mm2) 18 (0.82 mm2)
24 (75) 12 (3.31 mm2) 16 (1.31 mm2)
>32 (>100) 10 (5.26 mm2) 16 (1.31 mm2)

What should I do if the equipment does cause harmful interference to radio or television reception?

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

  1. Reorient or relocate the receiving antenna.
  2. Increase the separation between the equipment and receiver.
  3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  4. Consult the dealer or an experienced radio / TV technician for help.

How do I ensure power cables are of a sufficient gauge?

To ensure power cables (including any extension) are of a sufficient gauge, ensure that there is a continuous minimum voltage of 10.8Vdc at the end of the cable where it enters the product’s power connector, even with a fully flat battery at 11Vdc. Do not assume that a flat battery is at 0Vdc. Due to the discharge profile and internal chemistry of batteries, the current drops much faster than the voltage. A “fully flat” battery still shows a positive voltage, even if it doesn’t have enough current to power your device.


What standards detail best practices in vessel electrical installations?

It is recommended that best practice is observed in all vessel electrical installations, as detailed in the following standards:

  • BMEA Code of Practice for Electrical and Electronic Installations in Boats
  • NMEA 0400 Installation Standard
  • ABYC E-11 AC & DC Electrical Systems on Boats
  • ABYC A-31 Battery chargers and Inverters
  • ABYC TE-4 Lightning Protection

What should I do before applying power to this product?

Before applying power to this product, ensure it has been correctly grounded, in accordance with the instructions provided.


What should I avoid when it comes to positive ground systems?

Do not connect this unit to a system which has positive grounding.


When might I need to fit an additional dedicated drain wire?

Frequencies emitted from equipment such as switch mode power supplies or MF/HF transmitters etc. can cause interference with the MFD’s touchscreen. If you experience issues with touchscreen performance, fitting an additional dedicated drain wire can resolve the issue.


When should I use the additional drain wire?

The additional wire supplements the drain wire (shield) that is part of the product’s power cable and should ONLY be used when touchscreen interference is observed.


How do I connect the additional drain wire?

Connect one end of the additional drain wire (not supplied) to your product. Connect the other end of the additional drain wire to the same point as the power cable drain wire (shield). This will be either the vessel’s RF ground point, or on vessels without an RF ground system, the negative battery terminal. The DC power system should be either:

  • Negative grounded, with the negative battery terminal connected to the vessel’s ground; or
  • Floating, with neither battery terminal connected to the vessel’s ground.

If several items require grounding, they may first be connected to a single local point (e.g. within a switch panel), with this point connected via a single, appropriately-rated conductor, to the vessel’s common RF ground point.


What is the preferred minimum requirement for the path to ground, and what are the alternatives?

The preferred minimum requirement for the path to ground is via a flat tinned copper braid, with a 30 A rating (1/4 inch) or greater. If this is not possible, an equivalent stranded wire conductor may be used, rated as follows:

  • for runs of <1 m (3 ft), use 6 mm2 (#10 AWG) or greater.
  • for runs of >1 m (3 ft), use 8 mm2 (#8 AWG) or greater.

In any grounding system, always keep the length of connecting braid or wires as short as possible.


How does the MFD connect to a NMEA 2000 (SeaTalkng ®) network?

The MFD can transmit and receive data from devices connected on a compliant CAN bus network that the MFD is also connected to. The MFD is connected to the backbone using the DeviceNet connector on the Power/NMEA 2000 cable.


What connects to the rear of the MFD?

The Power/NMEA 2000 cable connects to the rear of the MFD.


What are the available cables for NMEA 2000 (SeaTalkng ®) connections?

Available cables:

  • A06045 — Female DeviceNet to SeaTalkng ® cable, shown.
  • E05026 — Female DeviceNet to bare end wires.

What should I keep in mind when connecting SeaTalkng ® and NMEA 2000 devices?

  1. SeaTalkng ® and NMEA 2000 devices must be connected to a correctly terminated backbone that the MFD is also connected to. Devices cannot be connected directly to the MFD.
  2. Refer to the instructions supplied with the SeaTalkng ® / NMEA 2000 device for details on creating a backbone.

How can I connect a transducer to my MFD?

If your MFD includes a built-in sonar module then you can connect a transducer to your MFD.


What kind of transducer connects directly to the MFD?

RealVision™ transducers connect directly, all other transducer type require an adaptor cable.

RV= 25 pin


Where can I find more information on compatible transducers?

Refer to 2.3 Compatible transducers for Axiom™+ RV Multifunction displays for more information on compatible transducers for your MFD variant.


Are transducer extension cables available?

Yes, transducer extension cables are available. MFDs that do not have a built-in sonar module can be connected to a transducer via an networked sonar module.


What RealVision™ 3D transducer extension cables are available?

For best performance, cable runs should be kept to a minimum. However, for some installations it may be necessary to extend the transducer cable.

  • 3 m (9.8 ft), 5 m (16.4 ft), and 8 m (26.2 ft) transducer extension cables are available (part numbers: 3 m – A80475, 5 m – A80476, 8 m – A80477).
  • It is recommended that a maximum of two cable extensions are used, with the total cable length not exceeding 18 m (59 ft).

What DownVision™ transducer extension cables are available?

For best performance, cable runs should be kept to a minimum. However, for some installations it may be necessary to extend the transducer cable.

  • A 4 m (13.1 ft.) Transducer extension cable (A80273) is available.
  • It is recommended that only one cable extension is used.

What Axiom transducer adapter cables are available?

The following adaptor cables are available to enable connection of a wider selection of transducers:

  • A80488 Axiom RV to 7-pin Embedded Transducer Adapter
  • A80489 Axiom RV to 7-pin CP370 Transducer Adapter
  • A80490 Axiom RV to 9-pin DV Transducer Adapter
  • A80491 Axiom RV to 25-pin RV & 7-pin Embedded Transducers Y-Cable
  • A80492 Axiom RV to 25-pin RV & 7-pin CP370 Transducers Y-Cable
  • A80493 Axiom RV to 7-pin Embedded & 9-pin DV Transducers Y-Cable
  • A80494 Axiom RV to 7-pin CP370 & 9-pin DV Transducers Y-Cable

What cautions should I observe regarding the transducer cable?

  • Do NOT use the transducer cable to lift or suspend the transducer; always support the transducer body directly during installation.
  • Do NOT cut, shorten, or splice the transducer cable.
  • Do NOT remove the connector. If the cable is cut, it cannot be repaired. Cutting the cable will also void the warranty.

How can I connect my MFD to compatible products?

Your MFD can be directly connected to compatible products using the RayNet connections. Your MFD can also be connected to a SeaTalkhs ® network when using a suitable network switch.


How do I use the RayNet connections?

  1. RayNet to RayNet cable — Connect one end of the RayNet cable to your MFD and the opposite end to a RayNet device or RayNet network switch.
  2. RayNet to RJ45 cable — Connect the RayNet end of the cable to your MFD and the opposite end to an RJ45 device or RJ45 network switch or coupler.
  3. Compatible network devices, such as a Network switch, Radar scanner, Sonar module, Thermal camera etc.

Where can I find a list of available network cables?

Refer to Chapter 9 Spares and accessories for a list of available network cables.


How can the RCR-SDUSB or RCR-2 be connected to my MFD?

The RCR-SDUSB or RCR-2 (available separately) can be connected to your MFD using the Accessory connection.


What functions require a card reader attached to the MFD?

The following functions require a card reader attached to the MFD:

  • use of electronic cartography — alternatively cartography can be shared from a networked MFD that does have a card reader attached.
  • updating product software — alternatively if your MFD has a connection to the internet you can check online for software updates.
  • import and export user data (waypoints, routes and tracks) — alternatively user data can be imported and exported from a networked MFD that does have a card reader attached.
  • backup and restore settings — alternatively settings can be backed up and restored from a networked MFD that does have a card reader attached.
  • viewing pdf files
  • (1) capturing and viewing screenshots or images (.png, .jpg files)
  • (2) recording and viewing video files (.mov files )
  • installation of third-party LightHouse app (.apk files) (for installation only; apps cannot be run directly from storage device).

How do I select the Screenshot File location?

To store, External SD or External USB must be selected as the Screenshot File location on the This display tab in the main MFD settings menu (accessible from Homescreen).


How do I select the Save Files location?

To store, External SD or External USB must be selected as the Save Files location on the Photo & Video recording tab in the Video app settings menu.


What else does the USB slot on the RCR-SDUSB do?

In addition to the storage uses listed above, the USB slot on the RCR-SDUSB can also supply 0.5A of current to charge mobile devices.


What media is supported by the RCR-SDUSB and RCR-2?

Device Supported media

  • RCR-SDUSB (A80440) 1 x SD card (or MicroSD card when using an SD card adaptor) 1 x USB (Type A connector) (e.g. for connection of an external USB hard drive or pen/flash drive)
  • RCR-2 (A80218) 2 x MicroSD card

For installation details for these devices, please refer to the instructionsprovided with your accessory.


What warning should I heed when using the USB device power?

Do NOT connect any device to the product’s USB connection that requires an external power source.


What chapters cover maintaining and troubleshooting the display?

  • Chapter 5 covers maintaining your display.
  • Chapter 6 covers troubleshooting.

What topics are covered in the “Maintaining your display” chapter?

  • 5.1 Service and maintenance on page 50
  • 5.2 Product cleaning on page 50

What should I do if my product needs maintenance or repair?

This product contains no user-serviceable components. Please refer all maintenance and repair to authorized Raymarine dealers. Unauthorized repair may affect your warranty.


What high voltage warning should I heed?

This product contains high voltage. Adjustments require specialized service procedures and tools only available to qualified service technicians. There are no user-serviceable parts or adjustments. The operator should never remove the cover or attempt to service the product.


What FCC warning should I heed?

Changes or modifications to this equipment not expressly approved in writing by Raymarine Incorporated could violate compliance with FCC rules and void the user’s authority to operate the equipment.


What caution should I heed regarding suncovers?

  • If your product is supplied with a suncover, to protect against the damaging effects of ultraviolet (UV) light, always fit the suncover when the product is not in use.
  • To avoid potential loss, suncovers must be removed when travelling at high speed, whether in water or when the vessel is being towed.

What routine equipment checks should I perform?

It is recommended that you perform the following routine checks, on a regular basis, to ensure the correct and reliable operation of your equipment:

  • Examine all cables for signs of damage or wear and tear.
  • Check that all cables are securely connected.

What are the best cleaning practices for products?

When cleaning products:

  • Lightly rinse or flush with clean, cool fresh water.
  • Do NOT use: abrasive, acidic, ammonia, solvent or other chemical based cleaning products.
  • Do NOT use a jet wash.

How do I clean the display screen?

The touchscreen has an oleophobic protective coating. The oleophobic coating is a fingerprint resistant, oil repelling coating used to protect your display screen. To remove fingerprints simply wipe the screen gently with a clean, lint-free cloth, such as a microfibre cloth. For more stubborn smears follow the steps below:

Important: Do NOT use abrasive cloth or abrasive cleaning fluid to clean the screen as this will degrade the protective coating and could scratch the screen.

  1. Switch off the power to the display.
  2. Clean the screen using a mild detergent solution and a clean, lint-free cloth to remove all dirt particles and salt deposits.
  3. Rinse the screen with fresh, clean water to remove any remaining detergent.

Important: Leaving detergent on the glass may deteriorate the protective coating.

  1. Allow the screen to dry naturally.
  2. If any smears remain, very gently wipe the screen with a fresh, clean, lint-free cloth.

How do I clean the display case?

The display is a sealed unit and does not require regular cleaning. If it is necessary to clean the display, follow this basic procedure:

  1. Switch off the power to the display.
  2. Wipe the case with a clean, lint-free cloth.
  3. If necessary, use a mild detergent to remove grease marks.

How do I disinfect the display?

In installations where MFDs have multiple users (e.g.: on charter boats), the touchscreen and control buttons should be disinfected. You should use a 70% isopropyl alcohol wipe.


What is important to keep in mind when disinfecting the display?

  • If wipes are unavailable then you can also spray 70% isopropyl alcohol onto a lint free cloth (such as a microfibre cloth), and wipe the display. Do NOT spray directly onto the touchscreen.
  • Do NOT use a stronger concentration of alcohol, as this could strip the protective coating on your screen.
  • Do NOT use abrasive cloth or abrasive cleaning fluid to clean the screen, as this will degrade the protective coating and could scratch the screen.

What steps should I take to disinfect the display?

  1. Switch off the power to the display.
  2. Follow the instructions for cleaning your display screen.
  3. Using a 70% isopropyl alcohol wipe, gently wipe all surfaces and control buttons.
  4. Using a second 70% isopropyl alcohol, wipe very gently the surface of the touchscreen.
  5. Rinse the screen with fresh, clean water to remove all traces of the chemicals used in the wipe.
  6. Allow the screen to dry naturally.
  7. If any smears remain, very gently wipe the screen with a clean, microfibre cloth.

How do I clean the sun cover?

The supplied sun cover features an adhesive surface. In certain conditions unwanted contaminants may stick to this surface. To avoid damaging the monitor display, clean the sun cover regularly following this procedure:

  1. Carefully remove the sun cover from the display.
  2. Rinse the sun cover with fresh water to remove all dirt particles and salt deposits.
  3. Allow the sun cover to dry naturally.

What topics are covered in the “Troubleshooting” chapter?

  • 6.1 Troubleshooting on page 54
  • 6.2 LED Diagnostics on page 54
  • 6.3 Power up troubleshooting on page 55
  • 6.4 GNSS (GPS) troubleshooting on page 56
  • 6.5 Sonar troubleshooting on page 57
  • 6.6 Wi-Fi troubleshooting on page 60
  • 6.7 Touchscreen troubleshooting on page 63
  • 6.8 Miscellaneous troubleshooting on page 64

What is the purpose of the troubleshooting information?

The troubleshooting information provides possible causes and corrective action required for common problems associated with installation and operation of your product. Before packing and shipping, all Raymarine products are subjected to comprehensive testing and quality assurance programs. If you do experience problems with your product this section will help you to diagnose and correct problems in order to restore normal operation. If after referring to this section you are still having problems with your product, please refer to the Technical support section of this manual for useful links and Raymarine Product Support contact details.


How can I use LED Diagnostics to understand the status of the MFD?

The Power swipe area is illuminated using LEDs. The LEDs color and flash sequence will identify the status of the MFD along with any error codes.


What are the normal LED states?

MFD status LED color LED state

  • On White On (Brightness increases with display brightness)
  • Off Red On
  • Recovery Blue On

What are the error LED states?

Fault LED color LED state

  • Low voltage Red Slow flash — one flash per second
  • High voltage Red Fast flash — two flashes per second
  • High temperature Red and Blue Alternating

What should I do if the product does not turn on or keeps turning off?

Possible causes and solutions:

  • Blown fuse / tripped breaker.
    1. Check condition of relevant fuses and breakers and connections, replace if necessary. (Refer to the Technical Specification section of your product’s installation instructions for fuse ratings.)
    2. If fuse keeps blowing check for cable damage, broken connector pins or incorrect wiring.
  • Poor / damaged / insecure power supply cable / connections
    1. Check that the power cable connector is correctly orientated and fully inserted into the display connector and locked in position.
    2. Check the power supply cable and connectors for signs of damage or corrosion, and replace if necessary.
    3. With the display turned on, try flexing the power cable near to the display connector to see if this causes the unit to restart or lose power. Replace if necessary.
    4. Check the vessel’s battery voltage and the condition of the battery terminals and power supply cables, ensuring connections are secure, clean and free from corrosion. Replace if necessary.
    5. With the product under load, using a multi-meter, check for high voltage drop across all connectors / fuses etc, and replace if necessary.
  • Incorrect power connection

The power supply may be wired incorrectly, ensure the installation instructions have been followed.


What should I do if the product will not start up (restart loop)?

Possible causes and solutions:

  • Power supply and connection
    • See possible solutions from the table above, entitled ‘Product does not turn on or keeps turning off’.
  • Software corruption
    1. In the unlikely event that the product’s software has become corrupted, try downloading and installing the latest software from the Raymarine website.
    2. On display products, as a last resort, attempt to perform a ‘Power on Reset’. Be aware that this will delete all settings / presets and user data (such as waypoints and tracks), and revert the unit back to factory defaults.

How do I perform a power on reset on Axiom™?

Important:

  • Before performing a power on reset ensure you have backed up your settings and user data (waypoints, routes and tracks) to a memory card.
  • You may also want to save any crash logs that are stored on your MFD to memory card for future reference.
  1. Switch off power at the breaker to ensure that the MFD is completely powered off, and not in Standby mode. Alternatively, remove the power cable from the display.
  2. Power on your MFD, and within approximately 10 seconds, swipe your finger from right to left (opposite direction to powering on) across the Power button swipe area 5 times. Recovery options are displayed.
  3. Swipe your finger from right to left twice to highlight Wipe data/factory reset.
  4. Swipe your finger from left to right once to accept.
  5. Swipe your finger from right to left once to highlight Yes.
  6. Swipe your finger from left to right once to restore your MFD to factory default settings.
  7. When Data wipe complete is displayed, swipe your finger from left to right to restart your MFD.

What are potential GNSS (GPS) troubleshooting issues?

Potential problems with the GNSS (GPS) receiver and possible causes and solutions are described here.

  • Problem: Geographic location or prevailing conditions preventing satellite fix.
    • Possible solution: Check periodically to see if a fix is obtained in better conditions or another geographic location.
  • Problem: GNSS (GPS) connection fault.
    • Possible solution: Ensure that external GNSS connections and cabling are correct and fault free.
  • Problem: External GNSS (GPS) receiver in poor location. For example: Below decks or close proximity to transmitting equipment such as VHF radio.
    • Possible solution: Ensure GNSS (GPS) receiver has a clear view of the sky.
  • Problem: “No Fix” GNSS status icon is displayed.
    • Possible solution: Refer to the installation instructions.

Note: A GNSS Status screen is accessible from the display. This provides satellite signal strength and other relevant information.


What are potential Sonar troubleshooting issues?

Problems with the sonar and their possible causes and solutions are described here.

  • Problem: Scrolling image is not being displayed
    • Possible cause: Sonar disabled
      • Possible solution: Select Ping Enable from the Sonar app’s Sounder menu.
    • Possible cause: Incorrect transducer selected
      • Possible solution: Check that the correct transducer is selected in the Sonar app’s Transducer menu.
    • Possible cause: Damaged cables
      1. Check that the transducer cable connector is fully inserted and locked in position.
      2. Check the power supply cable and connectors for signs of damage or corrosion, replace if necessary.
      3. With the unit turned on, try flexing the cable near to the display connector to see if this causes the unit to re-boot/loose power, replace if necessary.
      4. Check the vessel’s battery voltage, the condition of the battery terminals and power supply cables, ensuring connections are secure, clean and free from corrosion, replace if necessary.
      5. With the product under load, using a multi-meter, check for high voltage drop across all connectors/fuses etc (this can cause the Sonar applications to stop scrolling or the unit to reset/turn off), replace if necessary.
    • Possible cause: Damaged or fouled transducer
      • Possible solution: Check the condition of the transducer ensuring it is not damaged and is free from debris/fouling, clean or replace as necessary.
    • Possible cause: Wrong transducer fitted
      • Possible solution: Ensure the transducer is compatible with your system.
    • Possible cause: External sonar module: SeaTalkhs ™ / RayNet network problem.
      • Possible solution: Check that the unit is correctly connected to the multifunction display or Raymarine network switch. If a crossover coupler or other coupler cable / adapter is used, check all connections ensuring connections are secure, clean and free from corrosion, replace if necessary.
    • Possible cause: External sonar module: Software mismatch between equipment may prevent communication.
      • Possible solution: Ensure all Raymarine products contain the latest available software, check the Raymarine website: http://www.raymarine.com/software for software compatibility.
  • Problem: No depth reading / lost bottom lock
    • Possible cause: Transducer location
      • Possible solution: Check that the transducer has been installed in accordance with the instructions provided with the transducer.
    • Possible cause: Transducer angle
      • Possible solution: If the transducer angle is too great the beam can miss the bottom, adjust transducer angle and recheck.
    • Possible cause: Transducer kicked-up
      • Possible solution: If the transducer has a kick-up mechanism, check that it has not kicked up due to hitting an object.
    • Possible cause: Power source insufficient
      • Possible solution: With the product under load, using a multi-meter, check the power supply voltage as close to the unit as possible to establish actual voltage when the current is flowing. (Check your product’s Technical specification for power supply requirements.)
    • Possible cause: Damaged or fouled transducer
      • Possible solution: Check the condition of the transducer ensuring it is not damaged and is free from debris / fouling.
    • Possible cause: Damaged cables
      1. Check the unit’s connector for broken or bent pins.
      2. Check that the cable connector is fully inserted into the unit and that the locking collar is in the locked position.
      3. Check the cable and connectors for signs of damage or corrosion, replace if necessary.
      4. With the unit turned on, try flexing the power cable near to the display connector to see if this causes the unit to re-boot/loose power, replace if necessary.
      5. Check the vessel’s battery voltage, the condition of the battery terminals and power supply cables, ensuring connections are secure, clean and free from corrosion, replace if necessary.
      6. With the product under load, using a multi-meter, check for high voltage drop across all connectors/fuses etc (this can cause the Sonar applications to stop scrolling or the unit to reset/turn off), replace if necessary.
    • Possible cause: Vessel speed too high
      • Possible solution: Slow vessel speed and recheck.
    • Possible cause: Bottom too shallow or too deep
      • Possible solution: The bottom depth may be outside of the transducers depth range, move vessel to shallower or deeper waters as relevant and recheck.
  • Problem: Poor / problematic image
    • Possible cause: Vessel stationary
      • Possible solution: Fish arches are not displayed if the vessel is stationary; fish will appear on the display as straight lines.
    • Possible cause: Scrolling paused or speed set too low
      • Possible solution: Unpause or increase sonar scrolling speed.
    • Possible cause: Sensitivity settings may be inappropriate for present conditions.
      • Possible solution: Check and adjust sensitivity settings or perform a Sonar reset.
    • Possible cause: Damaged cables
      1. Check the unit’s connector for broken or bent pins.
      2. Check that the cable connector is fully inserted into the unit and that the locking collar is in the locked position.
      3. Check the cable and connectors for signs of damage or corrosion, replace if necessary.
      4. With the unit turned on, try flexing the power cable near to the display connector to see if this causes the unit to re-boot/loose power, replace if necessary.
      5. Check the vessel’s battery voltage, the condition of the battery terminals and power supply cables, ensuring connections are secure, clean and free from corrosion, replace if necessary.
      6. With the product under load, using a multi-meter, check for high voltage drop across all connectors/fuses etc (this can cause the Sonar applications to stop scrolling or the unit to reset/turn off), replace if necessary.
    • Possible cause: Transducer location
      • Solution: Check that the transducer has been installed in accordance with the instructions provided with the transducer. If a transom mount transducer is mounted too high on the transom it may be lifting out of the water, check that the transducer face is fully submerged when planing and turning.
    • Possible cause: Transducer kicked-up
      • Possible solution: If the transducer has a kick-up mechanism, check that it has not kicked up due to hitting an object.
    • Possible cause: Damaged or fouled transducer
      • Possible solution: Check the condition of the transducer ensuring it is not damaged and is free from debris / fouling.
    • Possible cause: Damaged transducer cable
      • Possible solution: Check that the transducer cable and connection is free from damage and that the connections are secure and free from corrosion.
    • Possible cause: Turbulence around the transducer at higher speeds may affect transducer performance
      • Possible solution: Slow vessel speed and recheck.
    • Possible cause: Interference from another transducer
      1. Turn off the transducer causing the interference.
      2. Reposition the transducers so they are further apart.
    • Possible cause: Unit power supply fault
      • Possible solution: Check the voltage from the power supply, if this is too low it can affect the transmitting power of the unit.

What should I do before troubleshooting Wi-Fi connection problems?

Before troubleshooting problems with your Wi-Fi connection, ensure that you have followed the Wi-Fi location requirements guidance provided in the relevant installation instructions and performed a power cycle/reboot of the devices you are experiencing problems with.


What are potential Wi-Fi troubleshooting issues?

  • Problem: Cannot find network
    • Possible cause: Wi-Fi not currently enabled on devices.
      • Possible solutions: Ensure Wi-Fi is enabled on both Wi-Fi devices and rescan available networks. Some devices may automatically turn off Wi-Fi when not in use to save power. Power cycle / reboot devices and rescan available networks.
    • Possible cause: Device not broadcasting.
      1. Try to enable broadcasting of the device’s network using the Wi-Fi settings on the device you are trying to connect to.
      2. You may still be able to connect to the device, when it is not broadcasting, by manually entering the device’s Wi-Fi Name / SSID and passphrase in the connection settings of the device you are trying to connect.
    • Possible cause: Devices out of range or signal being blocked.
      • Possible solution: Move devices closer together or, if possible remove the obstructions and then rescan available network.
  • Problem: Cannot connect to network
    • Possible cause: Some devices may automatically turn off Wi-Fi when not in use to save power.
      • Possible solution: Power cycle/reboot devices and retry the connection.
    • Possible cause: Trying to connect to the wrong Wi-Fi network
      • Possible solution: Ensure you are trying to connect to the correct Wi-Fi network, the Wi-Fi network’s name can be found in the Wi-Fi settings on the broadcasting device (the device that you are trying to connect to).
    • Possible cause: Incorrect network credentials
      • Possible solution: Ensure you are using the correct passphrase, the Wi-Fi network’s passphrase can be found in the Wi-Fi settings on the broadcasting device (the device that you are trying to connect to).
    • Possible cause: Bulkheads, decks and other heavy structure can degrade and even block the Wi-Fi signal. Depending on the thickness and material used it may not always be possible to pass a Wi-Fi signal through certain structures
      1. Try repositioning the devices so the structure is removed from the direct line of sight between the devices, or
      2. If possible use a wired connection instead.
    • Possible cause: Interference being caused by other Wi-Fi enabled or older Bluetooth enabled devices (Bluetooth and Wi-Fi both operate in the 2.4 GHz frequency range, some older bluetooth devices may interfere with Wi-Fi signals.)

CLICK HERE TO DOWNLOAD RAYMARINE AXIOM 7+ (7PLUS) RV E70635-03 (01) PDF MANUAL


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