Free English PHILIPS TAT2000 (01) PDF document. Download the PDF, use the online viewer, or browse the FAQs for easy troubleshooting.
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How do I prepare the PHILIPS TAT2000 earpieces for first use?
Peal off the insulating films from earbuds and put the earbuds back into the charging case.
The LED indicator on the charging case blinks white.
Close the charging case lid, the charging case starts charging the earpieces.
How do I charge the PHILIPS TAT2000 charging box?
Plug one end of the USB-C cable into the charging box and the other end into the power source.
What is the normal charging time for the PHILIPS TAT2000 earpieces or charging box?
Normally, a full charge takes 2 hours (for the earpieces or charging box) by USB cable.
How do I select the suitable ear tips for optimum fit for the PHILIPS TAT2000 headphones?
A tight, secure fit will provide the best sound quality and noise-cancellation.
Test which ear tips provide you with the best sound and wearing comfort.
3 sizes of silicone ear tips are provided: large, medium, small.
What are the steps to insert the PHILIPS TAT2000 earpieces correctly?
Check left or right orientation of the earpieces.
Insert the earpieces into the ears and twist slightly until a secure fit is achieved.
What are the steps to pair the PHILIPS TAT2000 earpieces with your Bluetooth device for the first time?
Make sure that the earpieces are fully charged and powered off.
Open the charging box, the earpieces will be in pairing mode and ready to connect.
The LEDs on both earpieces flash white and blue alternately.
The earpieces are now in pairing mode and are ready to pair with a Bluetooth device (e.g. a mobile phone).
Turn on the Bluetooth function of your Bluetooth device.
Pair the earpieces with your Bluetooth device, refer to the user manual of your Bluetooth device.
What password should I enter if prompted when pairing the PHILIPS TAT2000 earpieces?
Enter the earpieces’ password “0000” (4 zeros) if prompted. For those devices featuring Bluetooth 3.0 or higher, there is no need to enter a password.
What should I do if the PHILIPS TAT2000 earpieces cannot find any previously connected Bluetooth device after powering on?
Please put them into pairing mode (press button on box for 3 seconds with both earpieces inside and the box open).
How do I use a single earpiece (Mono mode) with the PHILIPS TAT2000?
Take either right or left earpiece out from charging box for Mono use.
Take the second earpiece from the charging box and they will pair with each other automatically.
How do I pair the PHILIPS TAT2000 earpieces with another Bluetooth device after initial pairing?
If you want to pair another Bluetooth device with the earpieces, just put them into pairing mode (press button on box for 3 seconds with both earpieces inside and the box open), then discover the second device as per normal pairing.
How many devices can the PHILIPS TAT2000 earpieces store in memory?
The earpieces store 4 devices in the memory. If you try to pair more than 4 devices, the earliest paired device is replaced by the new one.
How do I enable Multi-point connection for the PHILIPS TAT2000 headphones?
Pairing the headphones to 2 devices, e.g. mobile phone and notebook.
How do I switch between devices when using Multi-point connection with the PHILIPS TAT2000?
At anytime, you can only listen to music from 1 device. Another device will be for phone call.
Pause the audio from 1 device and then start to play audio from the another device.
What happens when streaming audio from Device 1 and receiving a call from Device 2 while using the PHILIPS TAT2000 with Multi-point connection?
When streaming audio from Device 1, receiving a call from Device 2 will automatically pause Device 1 playback. And the call will be routed automatically to headphones.
Ending the call will automatically resume playback from device 1.
How do I turn on the PHILIPS TAT2000 earpieces?
Open the charging box to power on.
How do I turn off the PHILIPS TAT2000 earpieces?
Close the charging box to power off.
What is the operation for playing or pausing music on the PHILIPS TAT2000 earpieces?
Double tap the Right earpiece.
What is the operation for skipping to the next track on the PHILIPS TAT2000 earpieces?
Triple tap the Right earpiece.
What is the operation for playing the previous track on the PHILIPS TAT2000 earpieces?
Triple tap the Left earpiece.
What is the operation to increase the volume (+) on the PHILIPS TAT2000 earpieces?
Tap once then long touch the Right earpiece.
What is the operation to decrease the volume (-) on the PHILIPS TAT2000 earpieces?
Tap once then long touch the Left earpiece.
What is the operation to turn Dynamic bass on/off for the PHILIPS TAT2000?
Tap and hold the Left earpiece.
What is the operation to pick up or hang up a call using the PHILIPS TAT2000 earpieces?
Single tap the Right/Left earpiece.
What is the operation to hang up or reject a call using the PHILIPS TAT2000 earpieces?
Double tap the Right/Left earpiece.
How do I trigger the Voice Assistant (Siri/Google) on the PHILIPS TAT2000?
Continue and hold for 2 seconds the Right earpiece.
How do I stop the Voice Assistant on the PHILIPS TAT2000?
Single tap the Right earpiece.
What does it mean when the PHILIPS TAT2000 earpieces blink white once?
The earpieces are connected to a Bluetooth device.
What does it mean when the PHILIPS TAT2000 earpieces have flashing blue and white alternately LEDs?
The earpieces are ready for pairing.
What does it mean when the PHILIPS TAT2000 earpieces blink white every second?
The earpieces are on but not connected to a Bluetooth device (auto turn off after 3 minutes).
What does it mean when the PHILIPS TAT2000 earpieces blink white 3 times every 1.5 seconds?
Low battery level (earpieces).
What are the LED indicators on the PHILIPS TAT2000 charging box when charging?
When charging:
If the battery is low, the Amber LED lights up.
If the relative adequate battery, the White LED lights off.
What are the LED indicators on the PHILIPS TAT2000 charging box when in use and the cover is open?
In use and cover is open:
If the battery is low, the Amber LED lights up.
If the relatively adequate battery, the White LED lights up.
What is the procedure to reset the PHILIPS TAT2000 earpieces to factory default settings if I encounter any pairing or connection issue?
On your Bluetooth device, go to the Bluetooth menu and remove Philips TAT2000 from the device list.
Turn off the Bluetooth function of your Bluetooth device.
Return earpieces to charging box and open the box.
Press button on box twice.
Follow steps in “Use your earpieces-connect the earpieces to your Bluetooth device.”
Pair the earpieces with your Bluetooth device, select Philips TAT2000.
What is the procedure to reset the hardware of the PHILIPS TAT2000 earpieces if there is no response?
Return earpieces to charging box and open the box, press the button on box for more than 10 seconds.
Why do my PHILIPS TAT2000 Bluetooth earpieces not turn on?
The battery level is low. Charge the earpieces.
Why can I not pair my PHILIPS TAT2000 earpieces with my Bluetooth device?
The Bluetooth is disabled. Enable the Bluetooth feature on your Bluetooth device and turn on the Bluetooth device before you turn on the earpieces.
Why does pairing not work for my PHILIPS TAT2000 earpieces?
Put both earpieces into charging box.
Make sure you have disabled the Bluetooth function of any previously connected Bluetooth devices.
On your Bluetooth device, delete “Philips TAT2000” from the Bluetooth list.
Pair your earpieces (see ‘Pair the earpieces with your Bluetooth device for the first time’ on page 7).
Why cannot my Bluetooth device find the PHILIPS TAT2000 earpieces?
The earpieces may be connected to a previously paired device. Turn off the connected device or move it out of range.
Pairing may have been reset or the earpieces have been previously paired with another device. Pair the earpieces with the Bluetooth device again as described in the user manual. (see ‘Pair the earpieces with your Bluetooth device for the first time’ on page 7).
My PHILIPS TAT2000 Bluetooth earpieces are connected to a Bluetooth stereo-enabled mobile phone, but music only plays on the mobile phone speaker. What should I do?
Refer to the user manual of your mobile phone. Select to listen to music through the earpieces.
What should I do if the audio quality of my PHILIPS TAT2000 is poor and a crackling noise can be heard?
The Bluetooth device is out of range. Reduce the distance between your earpieces and Bluetooth device, or remove obstacles between them.
Charge your earpieces.
What should I check if the audio quality of my PHILIPS TAT2000 is poor when streaming from a mobile phone or streaming does not work at all?
Make sure your mobile phone not only supports (mono) HFP but also supports A2DP and is BT4.0x (or higher) compatible (see ‘Technical data’ on page 11).
How should I clean my PHILIPS TAT2000 headphones regularly?
Use a clean, damp cloth to clean your headphones – especially the sound conduits and the microphone holes – regularly and avoid buildup of substances such as sweat or earwax.
If any sweat or water droplets are left in the sound conduits, air holes or microphone holes, the sound level will temporarily drop or cut out entirely. This is not a malfunction. Use a soft, damp cloth to dry the headphones thoroughly.
Alternatively, remove the earbud tips, turn the sound conduits downward and gently tap the headphones about 5 times on a dry cloth or similar to remove any water collected inside.
Be sure the headphones are completely dry before charging and using. Avoid using disposable alcohol pads or other substances for cleaning.
How often should I charge the battery of my PHILIPS TAT2000 headphones if they are not used for a long time?
If the headphones are not used for a long time, the rechargeable battery will begin to lose its charge. To avoid this loss, please fully charge the battery at least once every three months.
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