PHILIPS 243B1 (01) PDF DOCUMENT

Please follow these safety instructions when connecting and using your PHILIPS 243B1 monitor:

Operation:

• Keep the monitor out of direct sunlight, very strong bright lights, and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.

• Keep the display away from oil. Oil may damage the plastic cover of the display and void the warranty.

• Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor’s electronics.

• Do not block the ventilation holes on the cabinet.

• When positioning the monitor, make sure the power plug and outlet are easily accessible.

• If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.

• Please use the approved power cord provided by Philips at all times.

• Operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock.

• Protect the cable. Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the cables; if damaged, the cables may cause fire or electric shock.

• Do not subject the monitor to severe vibration or high impact conditions during operation.

• To avoid potential damage, for example, the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.

• Do not knock or drop the monitor during operation or transportation.

• The USB Type-C port could only be connected to specific equipment with a fire enclosure in compliance with IEC 62368-1 or IEC 60950-1.

• Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.

Excessive usage of the PHILIPS 243B1 monitor can cause eye discomfort. It’s better to take shorter breaks more often at your workstation than longer breaks and less often. For example, a 5-10 minute break after 50-60 minutes of continuous screen use is likely to be better than a 15-minute break every two hours. Try to keep your eyes from eye strain by:

• Looking at something at varying distances after a long period of focusing on the screen.

• Consciously blinking often while you work.

• Gently closing and rolling your eyes to relax.

• Repositioning your screen to the appropriate height and angle according to your height.

• Adjusting the brightness and contrast to an appropriate level.

• Adjusting the environment lighting to be similar to that of your screen brightness, avoiding fluorescent lighting and surfaces that don’t reflect too much light.

• Seeing a doctor if your symptoms persist.

• To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.

• Oil-based cleaning solutions may damage the plastic parts and void the warranty.

• Unplug the monitor if you are not going to use it for an extensive period of time.

• Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvents, such as alcohol, or ammonia-based liquids to clean your monitor.

• To avoid the risk of shock or permanent damage, do not expose the monitor to dust, rain, water, or an excessive moisture environment.

• If your monitor gets wet, wipe it with a dry cloth as soon as possible.

• If a foreign substance or water gets in your monitor, please turn the power off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.

• Do not store or use the monitor in locations exposed to heat, direct sunlight, or extreme cold.

• To maintain the best performance and a longer lifetime, use the monitor in a location that falls within the following temperature and humidity ranges:

– Temperature: 0-40°C (32-104°F)

– Humidity: 20-80% RH

“Burn-in,” “after-imaging,” or “ghost imaging” is a known phenomenon in LCD panel technology where an uninterrupted display of still or static images over an extended period can cause a persistent image to remain on the screen. To prevent this:

• Always activate a moving screen saver program when you leave your PHILIPS 243B1 monitor unattended.

• Always activate a periodic screen refresh application if your monitor will display unchanging static content.

Failure to activate a screen saver or a periodic screen refresh application may result in severe symptoms that will not disappear and cannot be repaired. This type of damage is not covered under your warranty.

Package Contents:

Your monitor package includes the monitor, stand, base, AC/DC Adapter, and various cables (*Different according to region: DC, HDMI, DP, USB C-C, USB C-A, USB C-C/A) and a user documentation CD. Use only the Philips FSP180-AJBN3-T AC/DC adapter model.

Install the base:

1. Place the monitor face down on a smooth surface, being careful not to scratch or damage the screen.

2. Hold the stand with both hands.

3. Gently attach the base to the stand.

4. Use your fingers to tighten the screw located at the bottom of the base.

5. Use a screwdriver to tighten the screw at the bottom of the base securely.

6. Gently attach the stand to the VESA mount area until the latch locks the stand in place.

1. Connect the power cord to the back of the monitor firmly.

2. Turn off your computer and unplug its power cable.

3. Connect the monitor signal cable (HDMI, DisplayPort, or USB-C) to the corresponding video connector on the back of your computer.

4. Plug the power cord of your computer and your monitor into a nearby outlet.

5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.

The ports on the back of the monitor are:

1. Kensington anti-theft lock

2. AC/DC power input

3. DC out

4. HDMI input

5. DisplayPort input

6. USB-C1

7. RJ45 input

8. DisplayPort output

9. Audio out

10. USB-C2

11. USB downstream

12. USB downstream/USB fast charger

Before using the USB docking display’s Ethernet port, you must install the USB driver.

1. Install the LAN driver that matches your system. You can find the “LAN Drivers” on the CD disk if one was bundled.

2. Double-click the driver to install, and follow the on-screen instructions.

3. It will show “success” when the installation is finished.

4. You must reboot your computer after the installation has completed.

5. After rebooting, you will be able to see “Realtek USB Ethernet Network Adapter” in your program list.

To comply with international energy standards, the USB hub/ports of the PHILIPS 243B1 are disabled during Standby and Off modes by default. To keep the USB functions active even when the monitor is in sleep/standby mode:

1. Enter the OSD Menu by pressing the corresponding button.

2. Navigate to “USB Standby Mode”.

3. Switch the setting from “OFF” to “ON”.

This will keep the USB power and charging functions active. Please note that if you turn the monitor off via the main power switch, all USB ports will power off.

Here are the functions of the front control buttons:

• Power Button: Switches the monitor’s power ON and OFF.

• /OK Button: Accesses the OSD menu and confirms OSD adjustments.

• Up/Down Arrow Buttons: Adjusts items within the OSD menu.

• SENSOR Button: Accesses the PowerSensor settings.

• Input Source Button: Changes the signal input source.

• Back Arrow Button: Returns to the previous OSD level.

• SmartImage Button: Accesses SmartImage presets. Multiple selections include EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, and Off.

The webcam module on the PHILIPS 243B1 includes:

1. Microphone: Captures audio.

2. IR of Face Identification: Infrared sensor used for Windows Hello.

3. 2.0 Megapixel Webcam: The camera lens.

4. Webcam activity light: Indicates when the webcam is active.

The On-Screen Display (OSD) allows you to adjust screen performance. To navigate the OSD:

1. Press the /OK button to open the OSD menu.

2. Use the Up and Down arrow buttons at the front of the monitor to move the cursor and select a function.

3. Press the OK button to confirm your choice or change.

The monitor is designed for optimal performance at its native resolution of 1920 x 1080. If powered on at a different resolution, an alert will be displayed. This alert can be switched off from the Setup menu in the OSD.

The PHILIPS 243B1 monitor stand allows for several physical adjustments:

• Tilt: You can tilt the screen forward and backward, from -5 degrees to +30 degrees.

• Swivel: You can swivel the monitor left and right, up to +/- 180 degrees.

• Height Adjustment: The screen height can be adjusted within a range of 150mm.

• Pivot: You can rotate the screen 90 degrees from landscape to portrait orientation (-90/+90 degrees).

Warning: To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees. Do not press the screen while adjusting the angle of the monitor; grasp only the bezel.

Before you start, please follow the instructions below to avoid any possible damage or injury.

1. Extend the monitor base to its maximum height.

2. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. Then lift the monitor stand.

3. While keeping the release button pressed, tilt the base and slide it out.

Your PHILIPS 243B1 monitor accepts a 100mm x 100mm VESA-compliant mounting interface using M4 screws.

SmartImage is a Philips technology that provides presets to optimize the display for different types of content by dynamically adjusting brightness, contrast, color, and sharpness in real time.

How to enable SmartImage:

1. Press the SmartImage button to launch the on-screen display.

2. Keep pressing the up/down arrow buttons to toggle among the different modes.

3. The SmartImage on-screen display will remain on screen for 5 seconds, or you can press “OK” to confirm.

SmartImage Modes:

• EasyRead: Improves reading of text-based applications like PDF ebooks by increasing contrast and boundary sharpness.

• Office: Enhances text and dampens brightness to increase readability and reduce eye strain for office applications.

• Photo: Combines color saturation, dynamic contrast, and sharpness enhancement for displaying photos with outstanding clarity and vibrant colors.

• Movie: Ramped up luminance, deepened color saturation, dynamic contrast, and razor sharpness for the ultimate video display.

• Game: Turns on the overdrive circuit for the best response time, reduces jaggy edges, and enhances the contrast ratio for the best gaming experience.

• Economy: Adjusts brightness and contrast and fine-tunes backlighting for everyday office applications and lower power consumption.

• LowBlue Mode: Reduces harmful shortwave blue light from the LED display to be easier on the eyes. Philips LowBlue mode, mode 2 compliance with TUV Low Blue Light certification, can be accessed by pressing the hotkey, then selecting LowBlue Mode.

• Off: No optimization by SmartImage.

SmartContrast is a unique technology on the PHILIPS 243B1 that dynamically analyzes displayed content and automatically optimizes the monitor’s contrast ratio. It works by stepping up backlighting for clearer, crisper, and brighter images or dimming backlighting for a clear display of images on dark backgrounds. This function dynamically enhances contrast for a great entertainment experience when viewing videos or playing games, and it also helps reduce power consumption.

LightSensor is a feature on the PHILIPS 243B1 that uses a sensor to measure the ambient room light and automatically adjust the picture brightness for optimal picture quality.

How to enable LightSensor:

1. Press the /OK button on the front bezel to enter the OSD menu screen.

2. Press the up or down arrow button to select the main menu [LightSensor], then press the OK button.

3. Press the up or down arrow button to turn the LightSensor on or off.

The PHILIPS 243B1 features a pop-up webcam with advanced sensors for Windows Hello facial recognition. To enable it:

1. Press the built-in webcam in the middle on the top of the display to pop it up.

2. Simply connect a USB cable from your PC to the “USB-C1” port of the monitor.

3. For Windows 10, set up Windows Hello:

a. In the Settings app, click on Accounts.

b. Click on Sign-in options in the sidebar.

c. You need to set up a PIN code before you’re allowed to use Windows Hello. Once you’ve added this, the option for Hello will unlock.

d. Under the Windows Hello section, you will see options available to set it up.

e. Click on “Get started.” The setting is complete.

Operating System Compatibility:

Please note that for different regions with different voltages, inconsistent voltage settings may cause a water ripple effect when using this webcam. Please make sure the voltage setting is the same as the voltage of your region.

The PHILIPS 243B1 monitor delivers universal port replication for a simple, clutter-free notebook connection.

1. Connect the USB C-C cable to the USB-C1 port on the monitor and to your laptop. This single cable can transmit video, audio, data, network, and power.

2. Make sure [USB C1] is selected in the monitor’s input source list.

Note: Ensure your source device is compatible with DP Alt Mode over the USB Type-C to C cable. Only the USB-C1 port supports the USB docking function.

If your laptop doesn’t have a USB-C port, you can use a USB-C to A cable.

1. Connect the USB C-A cable to the USB-C1 port on the monitor and to a USB-A port on your laptop.

2. Make sure [USB] is selected in the monitor’s input source list.

3. This connection requires DisplayLink software. It may install automatically if your device is connected to a network. If not, follow these installation steps:

a. Double-click the Setup.exe file, which is available on the CD disk if one was provided.

b. The User Account Control panel will pop up; click “Yes” to install DisplayLink software.

c. Click “Install”, then once it is complete, click “Finish”.

d. After the installation has completed, your laptop will be required to reboot.

4. After the DisplayLink software is installed completely, an icon appears in the taskbar. This gives you access to the DisplayLink manager menu.

Setting Audio Source:

Once a USB-C to A cable connects the monitor and the device, the USB docking monitor audio becomes the default sound output.

1. Click on the DisplayLink icon in your taskbar, then click “Audio Setup”.

2. The Sound panel will pop up, showing the default sound track is from the docking display (PHILIPS product name Audio).

3. To change the sound output source, right-click on the audio default device and click “Disable”. It will switch to the next sound output device. To switch it back, right-click on the source and click “Enable”.

Setting USB Docking Ethernet:

1. Open the “Network Connections” window. You can do this by typing “ncpa.cpl” into the Start menu search box or by going to Control Panel and selecting “Network and Sharing Center”.

2. The Network Connections window will open. Locate and select the “Realtek USB GbE Family Controller” for the preferred network source.

3. Right-click on the “Realtek USB GbE Family Controller” icon and click “Enable”. Now you can surf the internet.

The PHILIPS 243B1 monitor can power your compatible device with up to 90 Watts of power. It offers two methods for power delivery: through the DC OUT port or through USB-C with Smart Power enabled.

Power delivery through DC output:

1. Connect the DC OUT port from this monitor to an Intel NUC mini PC or other compatible device.

2. The DC OUT port delivers 90W of power, and the USB-C ports can deliver up to 15W.

Note: When both the USB-C1 and the DC OUT port are used simultaneously for delivering power, the USB-C1 will be limited to 15W of power and the DC OUT port limited to 90W of power. It is recommended to only use one of these ports for charging at a time to avoid power limitation.

Smart Power is a Philips technology that provides flexible power delivery options, making it possible to deliver up to 90W of power via the USB-C1 port for recharging high-performance laptops. To prevent damaging the device, Smart Power enables protections to limit current draw.

How to enable Smart Power:

1. Press the /OK button on the front bezel to enter the OSD menu screen.

2. Press the arrow buttons to select main menu [Setup], then press button OK.

3. Press the arrow buttons to turn on or off the [Smart Power].

Power through USB-C1 port:

1. Confirm that DC output is not connected from this monitor.

2. Turn on [Smart Power] in the OSD menu.

3. Connect the device to the USB-C1 port.

If [Smart Power] is on and USB-C1 is used for power, the maximum power delivery depends on the brightness value of the monitor. You can adjust the brightness value manually to increase power delivery. There are 3 power delivery levels:

Note: PowerSensor and LightSensor cannot be enabled simultaneously with Smart Power.

PowerSensor is a feature on the PHILIPS 243B1 that works by transmitting and receiving harmless “infrared” signals to detect user presence. When you are in front of the monitor, it operates at your predetermined settings (brightness, contrast, etc.). When you leave your seat, the monitor automatically reduces power consumption by up to 80%.

Settings:

• Default settings: PowerSensor is designed to detect a user located between 30 and 100 cm (12 and 40 inches) from the display and within five degrees left or right.

• Custom settings: If you prefer to be outside the default perimeters, you can choose a higher strength signal for optimal detection. For maximum efficiency, position yourself directly in front of your monitor.

How to adjust settings:

If PowerSensor is not operating correctly, you can fine-tune the detection:

1. Press the PowerSensor hot key (SENSOR button).

2. You will find the adjustment bar.

3. Adjust the PowerSensor detection from Setting 1 to Setting 4 and press OK. The higher the setting, the stronger the detection signal.

Note: PowerSensor function is designed to work in Landscape mode only. It will automatically turn Off if the monitor is used in Portrait mode and will automatically turn ON if the monitor is returned to Landscape position.

The DisplayPort Multi-Stream feature on your PHILIPS 243B1 enables multiple monitor connections. You can daisy chain multiple monitors via a single cable from one display to the next. Before you begin, make sure the GPU on your PC supports DisplayPort MST (Multi-stream transport).

To select a DP Out Multi-stream mode:

Press the /OK button, select Setup > DP Out Multi-stream > Extend.

DisplayPort multi-streaming over DisplayPort:

DisplayPort multi-streaming over USB Type-C:

DisplayPort multi-streaming over USB Type-C with Link Rate and USB Settings:

Note: The maximum number of connectible monitors may vary depending on GPU performance. It is recommended to set USB Setting to USB 3.2 for 1G LAN speed. The secondary monitor in the chain must also support DisplayPort multi-streaming, with a maximum resolution support of 1920 x 1080 @60Hz.

Picture/Display

Connectivity

Convenience

Stand

Power

Dimensions & Weight

Operating Condition

• Maximum Resolution: 1920 x 1080 @ 75 Hz

• Recommended Resolution: 1920 x 1080 @ 60 Hz

Please notice that your PHILIPS 243B1 display works best at its native resolution of 1920 x 1080. For best display quality, please follow this resolution recommendation.

If you have a VESA DPM compliance display card or software installed in your PC, the PHILIPS 243B1 monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse, or other input device is detected, the monitor will ‘wake up’ automatically. The following table shows the power consumption and signaling of this automatic power-saving feature:

The following setup is used to measure power consumption on this monitor:

• Native resolution: 1920 x 1080

• Contrast: 50%

• Brightness: 80%

• Color temperature: 6500k with full white pattern

Philips strives to deliver the highest quality products. Pixel or sub-pixel defects on TFT Monitor panels are sometimes unavoidable. This policy explains the different types of pixel defects and defines acceptable defect levels for each type.

Pixels and Sub pixels:

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green, and blue. Many pixels together form an image.

Types of Pixel Defects:

• Bright Dot Defects: These appear as pixels or sub pixels that are always lit or ‘on’.

– One lit red, green, or blue sub pixel.

– Two adjacent lit sub pixels (Red + Blue = Purple; Red + Green = Yellow; Green + Blue = Cyan).

– Three adjacent lit sub pixels (one white pixel).

• Black Dot Defects: These appear as pixels or sub pixels that are always dark or ‘off’.

Pixel Defect Tolerances:

Note: 1 or 2 adjacent sub-pixel defects = 1 dot defect.

If there is no picture and the power LED is not lit, please check the following:

• Make sure the power cord is plugged into the power outlet and into the back of the monitor.

• First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

If the power LED is white but there is no picture on the screen, please follow these steps:

• Make sure the computer is turned on.

• Make sure the signal cable is properly connected to your computer.

• Make sure the monitor cable has no bent pins on the connect side. If it does, repair or replace the cable.

• The Energy Saving feature may be activated.

If your screen displays “Check cable connection,” it indicates a problem with the signal cable.

• Make sure the monitor cable is properly connected to your computer.

• Check to see if the monitor cable has bent pins.

Image is not centered:

• Adjust the image position using the “Auto” function in the OSD Main Controls.

• Adjust the image position using the Phase/Clock of Setup in OSD Main Controls. This is valid only in VGA mode.

Image vibrates on the screen:

• Check that the signal cable is properly and securely connected to the graphics board or PC.

• Adjust the image using the “Auto” function in OSD Main Controls.

• Eliminate the vertical bars using the Phase/Clock of Setup in OSD Main Controls. This is valid only in VGA mode.

• Image appears blurred, indistinct or too dark: Adjust the contrast and brightness on the On-Screen Display.

• Image appears distorted. Text is fuzzy or blurred: Set the PC’s display resolution to the same mode as the monitor’s recommended native resolution (1920 x 1080).

The recommended resolution for the PHILIPS 243B1 is 1920 x 1080. If you see this message, your PC is set to a resolution the monitor cannot support. To fix this:

1. Unplug all cables, then connect your PC to the monitor that you used previously.

2. In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the ‘Settings’ tab.

3. Under the setting tab, in the box labeled ‘desktop area’, move the sidebar to 1920 x 1080 pixels.

4. Open ‘Advanced Properties’ and set the Refresh Rate to 60 Hz, then click OK.

5. Restart your computer and repeat steps 2 and 3 to verify that your PC is set at 1920 x 1080.

6. Shut down your computer, disconnect your old monitor, and reconnect your Philips LCD monitor.

7. Turn on your monitor and then turn on your PC.

The recommended refresh rate in LCD monitors is 60 Hz. In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Simply press the /OK button, then select ‘Setup’ > ‘Reset’ to recall all of the original factory settings.

For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc. It is generally recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side.

Yes, you can change your color setting through OSD control as the following procedures.

1. Press “OK” to show the OSD (On Screen Display) menu.

2. Press the “Down Arrow” to select the option “Color” then press “OK” to enter color setting, there are three settings as below.

– Color Temperature: The settings are Native, 5000K, 6500K, 7500K, 8200K, 9300K, and 11500K. With settings in the 5000K range the panel appears “warm, with a red-white color tone”, while a 11500K temperature yields a “cool, blue-white toning”.

– sRGB: This is a standard setting for ensuring correct exchange of colors between different devices (e.g. digital cameras, monitors, printers, scanners, etc).

– User Define: The user can choose his/her preference color setting by adjusting red, green, and blue color.

Your PHILIPS 243B1 LCD monitor works best at its native resolution of 1920 x 1080. For the best display quality with sharp text, please use this resolution.

• To lock the OSD, press and hold the /OK button while the monitor is off and then press the power button to turn the monitor on.

• To unlock the OSD, press and hold the /OK button while the monitor is off and then press the power button to turn the monitor on.

To fix this issue, you need to proceed with the following steps to detect the webcam device again:

1. Press Ctrl + Shift + ESC to launch the Microsoft Windows Task Manager.

2. Select the ‘Services’ tab.

3. Scroll down and select ‘WbioSrvc’ (Windows Biometric Service). If the status shows ‘Running’, right-click to stop the service first, then restart the service manually.

4. Then go back to the sign-in options menu to set up the Windows Hello Webcam.