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What do the abbreviations used in the PFEIFFER TC 400 manual mean?

The following abbreviations are used in the documentation for the PFEIFFER TC 400 Electronic drive unit:

Abbreviation Meaning in this document
AI/AO Analog input/analog output
AIC Ampere Interrupting Capacity
DC Direct current
DI/DO Digital input/digital output
f Rotation speed value of a vacuum pump (frequency, in rpm or Hz)
I Electric amperage
LED Light emitting diode
[P:xxx] Electronic drive unit control parameters. Printed in bold as a three-digit number in square brackets. Frequently displayed in conjunction with a short description. Example: [P:312] software version
P Electrical power
PE Protective ground (earth)
R Electrical resistance
remote 26-pole D-Sub connecting socket on the turbopump electronic drive unit
RS-485 Standard for a physical interface for asynchronous serial data transmission (Recommended Standard)
t Time
TC Electronic drive unit (turbo controller)
TMS Temperature management system
U Electric voltage

What are the safety requirements for the power supply pack used with the PFEIFFER TC 400?

To avoid danger to life from electric shock, the power supply pack for the PFEIFFER TC 400 must meet the following requirements:

• Make sure that the power supply pack meets the requirements for double isolation between mains input voltage and output voltage, in accordance with IEC 61010-1, IEC 60950-1 and IEC 62368-1.

• Where possible, use original power supply packs or only power supply packs that correspond with the applicable safety regulations.


What are the general safety precautions when handling the PFEIFFER TC 400?

When handling the PFEIFFER TC 400, observe the following general safety precautions:

• Use only power supply packs that comply with the applicable safety regulations.

• Observe all applicable safety and accident prevention regulations.

• Check that all safety measures are observed at regular intervals.

• Recommendation: Establish a secure connection to the earthed conductor (PE); protection class III.

• Never disconnect plug connections during operation.

• Keep lines and cables away from hot surfaces (> 70 °C).

• Do not carry out your own conversions or modifications on the unit.

• Observe the unit protection class prior to installation or operation in other environments.

• Observe the protection class by ensuring the correct seating of the present sealing plugs.

• Disconnect the electronic drive unit only once everything has come to a complete standstill and when the mains power supply of the turbopump is interrupted.


What are the permissible ambient conditions for the PFEIFFER TC 400?

The PFEIFFER TC 400 should be operated within the following ambient conditions:

Installation location weatherproof (internal space)
Air pressure 750 hPa to 1060 hPa
Installation altitude max. 5000 m
Rel. air humidity max. 80 %, at T ≤ 31 °C, up to max. 50% at T ≤ 40°C
Protection class III
Excess voltage category II
Permissible protection degree IP54
Degree of contamination 2
Ambient temperature +5 °C to +40 °C

What types of use are considered improper for the PFEIFFER TC 400?

Improper use of the PFEIFFER TC 400 invalidates all warranty and liability claims. Any use that is counter to the purpose of the product, whether intentional or unintentional, is regarded as misuse. This includes:

• Connection to power supplies that do not comply with the provisions of IEC 61010 or IEC 60950.

• Operation with excessively high irradiated heat output.

• Use in areas with ionizing radiation.

• Operation in explosion-hazard areas.

• Use of accessories or spare parts that are not listed in these instructions.


What are the features of the different PFEIFFER TC 400 device variants?

Feature TC 400
Connection voltage TC 24 V DC ±10 % 48 V DC ±10 %
Connection panel Standard (RS-485) Standard (RS-485)
Turbopump HiPace 300, 400, 700, 800 300, 400, 700, 800

What are the functions of the connections on the PFEIFFER TC 400?

The connections on the PFEIFFER TC 400 electronic drive unit are as follows:

DC in Housing connector with bayonet mount for the voltage supply between Pfeiffer Vacuum power supply packs and the electronic drive unit.
accessory M12 bushing with screw lock for the connection of Pfeiffer Vacuum accessories. The use of a Y-connector permits the double pinout of a connector.
PV.can M12 socket with screw lock and LED for the connection of an integrated pressure measurement and for Pfeiffer Vacuum service purposes.
remote High-density sub-D bushing with 26 pins for connection and configuration of a remote control.
RS-485 M12 bushing with threaded coupling for connecting a Pfeiffer Vacuum controller or PC. The use of a Y-distributor permits the integration into a bus system.
(unlabeled) Device socket on the rear side of the electronic drive unit for the connection of the turbopump.

How do I connect a remote control to the PFEIFFER TC 400 and what are the pin assignments?

To connect a remote control to the “remote” connector of the PFEIFFER TC 400:

1. Remove the remote plug from the electronic drive unit and connect a remote control.

2. Use screened plugs and cables.

3. Fasten the remote control to the connector “remote”. The tightening torque on the spacer bolts of the sub-D socket is 0.25 – 0.3 Nm.

The terminal lay-out of the 26-pin “remote” connection is as follows:

Pin Assignment Description, factory setting
1 +24 V DC* output (V+) Reference voltage for all digital inputs and outputs
2 DI1 Enable venting (open: off, V+: on)
3 DI motor vacuum pump Drive motor (open: off; V+: on)
4 DI Pumping station open: off; V+: on and malfunction acknowledgment
5 DI Standby Standby rotation speed (open: off, V+: on)
6 DI2 Heater (open: off, V+: on)
7 AI+ rotation speed setting mode Setpoint in rotation speed setting mode; 2-10 V DC corresponds to 20 – 100% of the nominal rotation speed
8 DO1 Speed-control switchpoint reached; GND: no, V+: yes (Imax = 50 mA/24 V)
9 DO2 GND: Fault, V+: no fault (Imax = 50 mA/24 V)
10 DI3 Sealing gas (open: off, V+: on)
11 AI rotation speed setting mode GND Setpoint in rotation speed setting mode; GND
12 AO1 Actual speed; 0 to 10 V DC corresponds to 0 to 100%: R_L > 10 kΩ
13 DI malfunction acknowledgement Malfunction acknowledgement: V+ pulse (min. 500 ms)
14 DI remote priority Operation via “remote” interface (open: off, V+: set and takes priority over other digital inputs)
15 Relay 1 Connection with pin 16, if relay 1 inactive
16 Relay 1 Speed-control switchpoint reached; Relay contact 1 (rpm_max = 50 V DC; I_max = 1 A)
17 Relay 1 Connection with pin 16, if relay 1 active
18 Relay 2 Connection with pin 19, if relay 2 inactive
19 Relay 2 No fault; relay contact 2 (rpm_max = 50 V DC; I_max = 1 A)
20 Relay 2 Connection with pin 19, if relay 2 active
21 Relay 3 Connection with pin 22, if relay 3 inactive
22 Relay 3 Warning; relay contact 3 (rpm_max = 50 V DC; I_max = 1 A)
23 DO remote priority GND: off, V+: Remote priority active
24 RS-485 D+ in accordance with the specification and Pfeiffer Vacuum protocol
25 RS-485 D- in accordance with the specification and Pfeiffer Vacuum protocol
26 Earth (GND*) Reference earth for all digital inputs and outputs

What are the functions of the digital inputs on the PFEIFFER TC 400 ‘remote’ connection?

The digital inputs at the ‘remote’ connection of the PFEIFFER TC 400 are used to switch various functions. The factory assignments are as follows:

DI1 (release venting)/pin 2:
V+: Enable venting (venting as per venting mode)
open: Venting blocked (no venting occurs)

DI motor vacuum pump/pin 3:
V+: Turbo pump motor on
open: Turbo pump motor off

DI pumping station/pin 4:
V+: Error acknowledgement and pumping station on
open: Pumping station off

DI standby/pin 5:
V+: Standby activated
open: Standby off, operation at nominal rotation speed

DI2 (heater)/pin 6:
V+: Heater on
open: Heater off

DI3 (sealing gas)/pin 10:
V+: Sealing gas valve open
open: Sealing gas valve closed

DI error acknowledgment/pin 13:
V+: Pending error messages reset when cause has been eliminated with a pulse of min. 500 ms duration
open: Inactive

DI remote priority/pin 14:
V+: The “remote” connection has control priority over all other digital inputs.
open: Remote priority inactive


What are the functions of the outputs and relays on the PFEIFFER TC 400 ‘remote’ connection?

The outputs and relays at the ‘remote’ connection of the PFEIFFER TC 400 have the following factory-set functions:

Digital Outputs (max load 24 V/50 mA per output):

DO1 (rotation speed switch point reached)/pin 8: Active high after reaching the rotation speed switchpoint (factory setting is 80% of nominal rotation speed).

DO2 (no error)/pin 9: Permanently outputs 24 V DC (“no error”). Active low in case of an error.

DO remote priority active/pin 23: Active high when the “remote” connection has priority. Active low ignores the “remote” connection.

Analog Output:

AO1 analog output 0 to 10 V DC/pin 12: Outputs a speed-proportional voltage (0-10 V DC equals 0-100% of nominal frequency). Load R ≥ 10 kΩ.

Relay Contacts (invertible):

Relay 1/pins 15, 16 and 17:
Inactive: Contact between pin 16 and 15 is closed when rotation speed drops below the switchpoint.
Active: Contact between pin 16 and 17 is closed when the speed reaches the rotation speed switchpoint.

Relay 2/pins 18, 19 and 20:
Inactive: Contact between pin 19 and 18 is closed when an error is pending.
Active: Contact between pin 19 and 20 is closed in case of trouble-free operation.

Relay 3/pins 21 and 22:
Inactive: Contact between pin 21 and 22 is closed in case of inactive warning messages.
Active: Contact between pin 21 and 22 is open when warnings are pending.


What are the features of the RS-485 interface on the PFEIFFER TC 400?

The RS-485 interface on the PFEIFFER TC 400 has the following electrical features and pin layout:

Interface Features:

Serial interface RS-485
Baud rate 9600 Baud
Data word length 8 bit
Parity none (no parity)
Start bits 1
Stop bits 1

M12 Connecting Socket Terminal Layout:

Pin Assignment
1 RS-485 D+
2 +24 V output, ≤ 210 mA loading capacity
3 GND
4 RS-485 D-
5 not connected

How do I connect peripheral devices to the PFEIFFER TC 400 via the RS-485 interface?

To connect and cross-link multiple PFEIFFER TC 400 units or other peripheral devices via the RS-485 bus, follow these steps:

1. Install the devices according to the specification for RS-485 interfaces.

2. Make sure that all devices connected to the bus have different RS-485 device addresses (parameter [P:797]). The group address of the electronic drive unit is 962.

3. Connect all devices to the bus with RS-485 D+ and RS-485 D-.


How can I switch the PFEIFFER TC 400 on and off?

Switching on the turbopump:

The function “pumping station” [P:010] comprises the turbopump operation with control of all connected accessory devices (e.g. backing pump).

1. Set the parameter [P:023] to “1”. The parameter [P:023] switches on the motor of the turbopump.

2. Set the parameter [P:010] to “1”.

After a successful self-test, the electronic drive unit resets pending and corrected error messages. The turbopump and all connected accessories will start operation according to their configuration.

Switching off the turbopump:

The electronic drive unit switches off the turbopump and activates pre-set accessory options (e.g. venting ON, backing pump OFF).

1. Set the parameter [P:010] to “0”.

2. Wait until the turbopump comes to a complete standstill.

3. Disconnect the power supply according to the operating instructions of the turbopump or the power supply pack.

To disconnect the current supply completely, disconnect the power supply pack from the mains.


What do the LED indicators on the PFEIFFER TC 400 mean?

The LEDs on the PFEIFFER TC 400 electronic drive unit indicate the basic operating state of the vacuum pump:

LED Symbol LED status Meaning
Green (Solid circle) Off Currentless
On, flashing “pumping station OFF”, rotation speed ≤ 60 rpm
On, inverse flashing “pumping station ON”, set rotation speed not reached
On, constant “pumping station ON”, set rotation speed reached
Yellow (Triangle) On, flashing “pumping station OFF”, speed > 60 rpm
Off No warning
On, constant Warning
Red (Lightning bolt) Off No error, no warning
On, constant Error, malfunction

How should I handle malfunctions and error messages on the PFEIFFER TC 400?

Malfunctions on the PFEIFFER TC 400 result in either a warning or an error message. Errors (**Error E–**) always cause connected peripheral devices to be switched off. Warnings (*Warning F-*) do not cause components to be switched off.

To handle malfunction messages:

1. Read out error codes via Pfeiffer Vacuum control units or a PC.

2. Remove the cause of the malfunction.

3. Reset the malfunction message with parameter [P:009]. Use preconfigured interfaces or screen tiles on Pfeiffer Vacuum control units.

The following table lists common error codes, their possible causes, and remedies:

Error code Problem Possible causes Remedy
Err001 Excess rotation speed Device defective Contact Pfeiffer Vacuum Service. Only acknowledge for rotational speed f = 0.
Err002 Excess voltage Incorrect power supply pack. Incorrect mains input voltage. Check the power supply pack type. Check the mains input voltage. Only acknowledge for rotational speed f = 0.
Err006 Run-up error Run-up time threshold set too low. Gas flow in recipients through leaks or open valves. Still below speed-control switch point run-up time expires. Adjust run-up time to process conditions. Check vacuum chambers for leaks and closed valves. Adjust rotation speed switch point.
Err007 Operating fluid low Operating fluid low Check operating fluid. Only acknowledge for rotational speed f = 0.
Err008 Electronic drive unit – turbopump connection faulty Connection to turbopump faulty Check the connections. Only acknowledge for rotational speed f = 0.
Err010 Internal device error Device defective Contact Pfeiffer Vacuum Service. Only acknowledge for rotational speed f = 0.
Err021 Electronic drive unit does not detect turbopump Incompatible software version. Device defective. Contact Pfeiffer Vacuum Service. Only acknowledge for rotational speed f = 0.
Err041 Drive fault Device defective Contact Pfeiffer Vacuum Service. Only acknowledge for rotational speed f = 0.
Err043 Internal configuration error Device defective Contact Pfeiffer Vacuum Service.
Err044 Excess temperature, electronics Insufficient cooling Improve the cooling. Check the operating conditions.
Err045 Excess temperature, motor Insufficient cooling Improve the cooling. Check the operating conditions.
Err046 Internal initialization error Device defective Contact Pfeiffer Vacuum Service.
Err073 Axial magnetic bearing overload Rate of pressure rise too high Check the operating conditions. Only acknowledge for rotational speed f = 0.
Err074 Radial magnetic bearing overload Rate of pressure rise too high Check the operating conditions. Only acknowledge for rotational speed f = 0.
Err089 Rotor instable Impacts, vibrations. Device defective. Check the operating conditions. Contact Pfeiffer Vacuum Service.
Err091 Internal device error Device defective Contact Pfeiffer Vacuum Service.
Err092 Unknown connection panel Device defective Contact Pfeiffer Vacuum Service.
Err093 Motor temperature evaluation faulty Device defective Contact Pfeiffer Vacuum Service.
Err094 Electronics temperature evaluation faulty Device defective Contact Pfeiffer Vacuum Service.
Err098 Internal communication error External faults. Device defective. Contact Pfeiffer Vacuum Service. Only acknowledge for rotational speed f = 0.
Err106 High rotor temperature High gas throughput. Impermissible thermal radiation. Impermissible magnetic field. Check the operating conditions.
Err107 Final stage group error External faults. Device defective. Contact Pfeiffer Vacuum Service. Only acknowledge for rotational speed f = 0.
Err108 Rotation speed measurement faulty External faults. Device defective. Contact Pfeiffer Vacuum Service. Only acknowledge for rotational speed f = 0.
Err109 Software not released Faulty software update Contact Pfeiffer Vacuum Service.
Err110 Operating fluid evaluation faulty Operating fluid sensor faulty Contact Pfeiffer Vacuum Service. Only acknowledge for rotational speed f = 0.
Err111 Operating fluid pump communication error External faults. Device defective. Contact Pfeiffer Vacuum Service. Only acknowledge for rotational speed f = 0.
Err112 Operating fluid pump group error External faults. Device defective. Contact Pfeiffer Vacuum Service. Only acknowledge for rotational speed f = 0.
Err113 Rotor temperature evaluation faulty Device defective Contact Pfeiffer Vacuum Service.
Err114 Final stage temperature evaluation faulty Device defective Contact Pfeiffer Vacuum Service.
Err117 Excess temperature, pump lower part Insufficient cooling Improve the cooling. Check the operating conditions.
Err118 Excess temperature, final stage Insufficient cooling Improve the cooling. Check the operating conditions.
Err119 Excess temperature, bearing Insufficient cooling. Incorrect gas mode selected. Insufficient sealing gas flow. Improve the cooling. Check the operating conditions.
Err143 Operating fluid pump excess temperature Insufficient cooling Improve the cooling. Check the operating conditions. Only acknowledge for rotational speed f = 0.
Err777 Nominal rotation speed not confirmed Nominal rotation speed not confirmed after replacing the electronic drive unit. Confirm the nominal rotation speed with [P:777]. Only acknowledge for rotational speed f = 0.
Err800 Magnetic bearing overflow Impacts, vibrations. Device defective. Contact Pfeiffer Vacuum Service. Check the operating conditions. Only acknowledge for rotational speed f = 0.
Err802 Magnetic bearing sensor technology fault Calibration values invalid. Device defective. Contact Pfeiffer Vacuum Service. Perform a calibration procedure. Only acknowledge for rotational speed f = 0.
Err810 Internal configuration error Incompatible software version Contact Pfeiffer Vacuum Service. Only acknowledge for rotational speed f = 0.
Err815 Magnetic bearing overflow Impacts, vibrations. Device defective. Contact Pfeiffer Vacuum Service. Check the operating conditions. Only acknowledge for rotational speed f = 0.
Err890 Safety bearing worn Safety bearing wear > 100% Contact Pfeiffer Vacuum Service.
Err891 Rotor imbalance too high Rotor imbalance > 100% Contact Pfeiffer Vacuum Service. Only acknowledge for rotational speed f = 0.

How do I troubleshoot warning messages on the PFEIFFER TC 400?

The following table lists common warning codes for the PFEIFFER TC 400, their possible causes, and remedies. Warnings do not cause components to be switched off.

Error code Problem Possible causes Remedy
Wrn001 TMS heat-up time expired Internal timer for heat-up monitoring exceeded. Check the operating conditions. Check the mains input voltage.
Wrn003 TMS temperature invalid TMS temperature not in the permissible range between 5 °C and 85 °C. TMS temperature sensor defective. Check the operating conditions. Contact Pfeiffer Vacuum Service.
Wrn007 Undervoltage or power failure Mains failure. Power supply pack dimensioned insufficiently. Check the power supply pack type. Check the mains input voltage.
Wrn016 Accessory configuration invalid Impermissible configuration of the accessory outputs. Check the configuration of all accessory outputs.
Wrn018 Operating supremacy conflict Pumping station switched on with [P:010] while E74 input “start/stop” is off (opened). Switch on the pumping station via E74 “start/stop”. Switch [P:010] off.
Wrn021 Blocking signal invalid Signal of the blocking signal monitoring outside the valid range. Check the connections of the sealing gas monitoring. Check the sealing gas supply.
Wrn034 Sealing gas flow too low Signal of the sealing gas monitoring valid but below the set threshold [P:791]. Check and improve the sealing gas supply.
Wrn045 Motor high temperature Insufficient cooling. Improve the cooling. Check the operating conditions.
Wrn076 Electronics high temperature Insufficient cooling. Improve the cooling. Check the operating conditions.
Wrn089 Imbalance high Rotor imbalance. Contact Pfeiffer Vacuum Service.
Wrn097 Invalid pump information Internal communication error. 1. Shut down pumping station. 2. Wait until the turbopump comes to a standstill. 3. Disconnect the power supply. 4. If this reoccurs, contact Pfeiffer Vacuum Service.
Wrn098 Incomplete pump information Internal communication error. 1. Shut down pumping station. 2. Wait until the turbopump comes to a standstill. 3. Disconnect the power supply. 4. If this reoccurs, contact Pfeiffer Vacuum Service.
Wrn100 Minimum speed not reached Settings of the set rotation speed below the pump-specific minimum speed. Check [P:707] or [P:717]. Obtain the valid rotation speed range from the technical data of the turbopump.
Wrn106 High rotor temperature High gas throughput. Impermissible thermal radiation. Impermissible magnetic field. Check the operating conditions.
Wrn113 Inaccurate rotor temperature Internal communication error. Contact Pfeiffer Vacuum Service.
Wrn115 Pump lower part temperature evaluation faulty Device defective. Contact Pfeiffer Vacuum Service.
Wrn116 Bearing temperature evaluation faulty Device defective. Contact Pfeiffer Vacuum Service.
Wrn117 Pump lower part high temperature Insufficient cooling. Incorrect gas mode selected. Improve the cooling. Check the operating conditions.
Wrn118 Final stage high temperature Insufficient cooling. Incorrect gas mode selected. Improve the cooling. Check the operating conditions.
Wrn119 Bearing high temperature Insufficient cooling. Incorrect gas mode selected. Insufficient sealing gas flow. Improve the cooling. Check the operating conditions.
Wrn143 High operating fluid pump temperature Insufficient cooling. Improve the cooling.
Wrn168 High delay Rate of pressure rise too high. Venting rate too high. Check the venting rate. Adapt the venting rate to the pump.
Wrn801 Braking transistor defective Device defective. Contact Pfeiffer Vacuum Service.
Wrn806 Brake resistance defective Device defective. Contact Pfeiffer Vacuum Service.
Wrn807 Calibration requirement Calibration expired. Calibrate the turbopump by starting from standstill.
Wrn890 Safety bearing wear too high Safety bearing wear > 75 % Contact Pfeiffer Vacuum Service.
Wrn891 High rotor imbalance Rotor imbalance > 75 % Contact Pfeiffer Vacuum Service.

How do I dispose of the PFEIFFER TC 400 and its components?

General Disposal Information:

Pfeiffer Vacuum products contain materials that must be recycled. Dispose of products according to the following materials:

• Iron

• Aluminium

• Copper

• Synthetic

• Electronic components

• Oil and fat, solvent-free

Observe special precautionary measures when disposing of:

• Fluoroelastomers (FKM)

• Potentially contaminated components that come into contact with media

Disposal of Electronic Drive Unit:

Electronic components and their housings contain material that must be recycled.

• Dispose of electronic components in a safe manner according to locally applicable regulations.

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